# @A340 SERVICE BULLETIN REVISION TRANSMITTAL SHEET AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51



# MANDATORY MANDATORY MANDATORY
ATA SYSTEM: 56 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS MODIFICATION No.: None This page transmits Revision No.01 of Service Bulletin No.A340-56-4008 ADDITIONAL WORK **CONF ALL No additional work is required by this revision for aircraft modified by any previous issue. REASON Revision No. 01 issued to: - change the compliance from recommended to mandatory - revise the thresholds - remove the spares inspection requirement CHANGES SUMMARY REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES REASON UPDATED R GENERAL EVALUATION GENERAL EVALUATION TABLE UPDATED R EFFECTIVITY OPERATOR LIST UPDATED R APPENDICES APPENDICES UPDATED R PLANNING INFORMATION EFFECTIVITY EFFECTIVITY RELATED INFORMATION UPDATED R Configuration definition CONF 001 CONFIGURATION DEFINITION UPDATED R REASON Objective/Action OBJECTIVE/ACTION UPDATED R DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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# @A340 SERVICE BULLETIN REVISION TRANSMITTAL SHEET
COMPLIANCE Classification CLASSIFICATION UPDATED R Accomplishment Timescale ACCOMPLISHMENT TIMESCALE UPDATED R MANPOWER MANPOWER UPDATED R MATERIAL INFORMATION MATERIAL - PRICE AND AVAILABILITY Procurement Addresses PROCUREMENT ADDRESSES UPDATED R Price and Availability PRICE AND AVAILABILITY UPDATED R INDUSTRY SUPPORT INFORMATION INDUSTRY SUPPORT INFORMATION UPDATED R ACCOMPLISHMENT INSTRUCTIONS TASK 564008- 832-801-001-Inspection TASK SOLUTION UPDATED CAUTION UPDATED R Subtask 564008-832-001-001 SUBTASK SOLUTION UPDATED CAUTION UPDATED R TASK 564008- 833-801-001-Repair Subtask 564008-960-001-001 SUBTASK SOLUTION UPDATED NOTE UPDATED R Fig. A-FBBAA Fig. A-FBBAA Sheet 01 SHEET UPDATED R Appendix 01 : List of Windshield Serial Numbers Appendix 02 : Inspection Report APPENDIX CONTENT APPENDIX CONTENT UPDATED R Appendix 03 : Inspection Report APPENDIX CONTENT APPENDIX CONTENT UPDATED R FILLING INSTRUCTIONS This Service Bulletin has been generated electronically and is reissued as a complete document. Replace the complete document. Put this Revision Transmittal Sheet in front of the Service Bulletin. HISTORY OF PREVIOUS REVISIONS No previous revision REVISION SEQUENCE ORIGINAL: May 04/10 REVISION No. : 01 - Feb 08/12

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 2 5

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# @A340 SERVICE BULLETIN SUMMARY AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 This summary is for information only and is not approved for modification of the aircraft. 

# MANDATORY MANDATORY MANDATORY
ATA SYSTEM: 56 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS **CONF ALL MODIFICATIONS None REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise phase leading in some cases to diversion. Findings have shown that the cause of these events is the burning of the windshield connector terminal block. The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the Window Heat Computer (WHC). This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be replaced. Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical connector and will ensure an effective windshield heating system. GENERAL EVALUATION EVALUATION TABLE COMPLIANCE MANDATORY (1) CANCELS INSPECTION SB NO POTENTIAL AD YES A/C OPERATION AFFECTED NO RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO COST SAVING NO LROPS AFFECTED NO STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED NO NOTE (1) : Service Bulletin must be accomplished. DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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# @A340 SERVICE BULLETIN SUMMARY MATERIAL PRICE INFORMATION MATERIAL PRICE INFORMATION TABLE MATERIAL SET QTY PER A/C PRICE PER A/C (USD) MAIN PARTS Equipment BFEA01 1 See SB Windshield EFFECTIVITY This Service Bulletin is applicable to this (these) operator(s) :

47W 56W AAW AFR ALK ARG B3R CAL CCA CES CPA DGA DLH FIN GAF GFA HFY IBE KAC KNE LAN M3R MAU MSR NMB OAL PAL QAF RJA S3R SAA SAS SLM SVW SWR TAP THT THY UAE VCV VIR XAX CONCURRENT REQUIREMENTS None REFERENCES / REPERCUSSIONS TFU 30.42.00.008 OEB None AOT None SIL None LINE MAINTENANCE AFFECTED No LIFE LIMIT None OTHER OIT 999.0051/09 NATURE OF THE WORK AIRCRAFT YES EQUIPMENT NO HARD NO SOFT NO OBRM NO MANPOWER Task 564008-832-801-001: Inspection TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 Task 564008-833-801-001: Repair TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 APPENDICES Appendix 01 : List of Windshield Serial Numbers DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 2 5

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# @A340 SERVICE BULLETIN SUMMARY Appendix 02 : Inspection Report Appendix 03 : Inspection Report

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 3 5

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# @A340 SERVICE BULLETIN SUMMARY

**CONF ALL

AREAS TO BE INSPECTED 

### A



## A 3DG2

3DG1

F_SB_564008_5_SAAA_01_01 Figure A-FSAAA - Sheet 01
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 4 5

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# @A340 SERVICE BULLETIN
AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51



# MANDATORY MANDATORY MANDATORY
ATA SYSTEM: 56 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS MODIFICATION No.: None This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with any information contained in it. It is delivered on the express condition that said document and the information contained in it shall be treated as confidential, shall not be used for any purpose other than that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall not be duplicated in any manner (except for the purposes of performing the tasks described hereunder and provided that any recipient of such document shall comply with the conditions herein), without AIRBUS prior written consent. 1. PLANNING INFORMATION **CONF ALL A. EFFECTIVITY (1) Models 340-211 340-212 340-213 340-311 340-312 340-313 (2) Effectivity by MSN 0002-0006 0009 0011 0013-0015 0018-0029 0031-0035 0038 0041 0043-0044 0046-0049 0051-0053 0056-0058 0061 0063 0074-0076 0078-0081 0084-0085 0088-0091 0093-0094 0101 0104 0114-0115 0117 0123 0125-0126 0128-0129 0131 0133-0137 0139 0141-0142 0145-0147 0149-0152 0154 0156-0161 0163-0164 0166-0170 0173-0176 0178-0180 0182 0185-0187 0190 0192-0194 0196-0197 0199 0201-0202 0204 0207-0208 0210 0212-0218 0220-0221 0225 0227-0228 0233 0235-0237 0239 0242-0243 0245-0246 0252 0257 0260 0263-0264 0268 0270 0273-0274 0278 0280 0282 0292 0297 0302 0304 0307 0310 0318-0319 0321 0325 0327 0329 0331-0332 0335 0347 0352 0354-0355 0359 0363 0367 0373-0374 0377-0379 0381 0385 0387 0390 0395 0399 0402 0406 0411 0413-0415 0424 0429-0430 0433-0435 0438 0442 0446-0447 0450 0459 0467 0470 0474 0483 0528 0538 0541 0544-0546 0554 0556 0559 0561-0562 0582 0585 0590 0598 0643 0646 0651 0668 0793 0800 0835 0844 0921 0938 0955
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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# @A340 SERVICE BULLETIN (3) Effectivity by Operator The Operator/MSN relationship is provided for information only and is correct at the time of issue in accordance with the information available to AIRBUS. Any future changes resulting from transfer of an aircraft from one operator to another will not be reflected in this list unless the Service Bulletin is revised for another reason. OPERATOR MSN 47W 0009 56W 0002 0003 0013 0015 AAW 0151 AFR 0029 0078 0084 0186 0207 0210 0237 0245 0246 0260 0307 0310 0319 0377 0399 ALK 0032 0033 0034 0367 0374 0381 ARG 0048 0063 0074 0080 0085 0093 0094 0123 0126 0128 0373 B3R 0046 CAL 0402 0406 0411 0415 0433 0541 CCA 0192 0199 0201 0242 0243 0264 CES 0129 0131 0141 0161 0182 CPA 0136 0137 0142 0147 0157 0160 0208 0218 0220 0227 0228 DGA 0075 0081 DLH 0020 0024 0027 0028 0035 0052 0053 0056 0135 0158 0213 0233 0252 0297 0304 0321 0325 0327 0335 0347 0352 0354 0379 0390 0434 0447 FIN 0058 0168 0174 0835 0844 0921 0938 GAF 0274 0355 GFA 0212 0215 0282 0554 HFY 0117 0133 IBE 0005 0088 0125 0134 0145 0146 0170 0193 0217 0221 0302 0318 0329 0332 0387 0414 0459 0474 0483 KAC 0089 0090 0101 0104 KNE 0004 LAN 0167 0359 0363 0429 0442 M3R 0061 MAU 0076 0152 0194 0268 0793 0800 MSR 0156 0159 0178 NMB 0047 0051 OAL 0235 0239 0280 0292 PAL 0173 0176 0187 0196 QAF 0026 0528 RJA 0014 0022 0038 0043 S3R 0204 SAA 0006 0011 0018 0019 0021 0197 0378 0544 0582 0590 0643 0646 0651 SAS 0413 0424 0430 0435 0450 0467 0470 SLM 0049 SVW 0955
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# @A340 SERVICE BULLETIN

OPERATOR MSN SWR 0150 0154 0169 0175 0179 0263 0538 0545 0546 0556 0559 0561 0562 0585 0598 TAP 0041 0044 0079 0091 THT 0385 0395 0438 0446 0668 THY 0023 0025 0057 0115 0180 0216 0257 0270 0331 UAE 0139 0149 0163 0166 0185 0190 0202 0236 VCV 0031 VIR 0114 0164 0214 0225 XAX 0273 0278 (4) Configuration by MSN MSN CONFIGURATION 0002 0003 0004 0005 0006 0009 0011 0013 0014 0015 0018 0019 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 0031 0032 0033 0034 0035 0038 0041 0043 0044 0046 0047 0048 0049 0051 0052 0053 0056 0057 0058 0061 0063 0074 0075 0076 0078 0079 0080 0081 0084 0085 0088 0089 0090 0091 0093 0094 0101 0104 0114 0115 0117 0123 0125 0126 0128 0129 0131 0133 0134 0135 0136 0137 0139 0141 0142 0145 0146 0147 0149 0150 0151 0152 0154 0156 0157 0158 0159 0160 0161 0163 0164 0166 0167 0168 0169 0170 0173 0174 0175 0176 0178 0179 0180 0182 0185 0186 0187 0190 0192 0193 0194 0196 0197 0199 0201 0202 0204 0207 0208 0210 0212 0213 0214 0215 0216 0217 0218 0220 0221 0225 0227 0228 0233 0235 0236 0237 0239 0242 0243 0245 0246 0252 0257 0260 0263 0264 0268 0270 0273 0274 0278 0280 0282 0292 0297 0302 0304 0307 0310 0318 0319 0321 0325 0327 0329 0331 0332 0335 0347 0352 0354 0355 0359 0363 0367 0373 0374 0377 0378 0379 0381 0385 0387 0390 0395 0399 0402 0406 0411 0413 0414 0415 0424 0429 0430 0433 0434 0435 0438 0442 0446 0447 0450 0459 0467 0470 0474 0483 0528 0538 0541 0544 0545 0546 0554 0556 0559 0561 0562 0582 0585 0590 0598 0643 0646 0651 0668 0793 0800 0835 0844 0921 0938 0955 001

(5) Configuration definition **CONF 001 Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a standard configuration. (6) Material Effectivity MATERIAL QTY PER A/C SEE NOTES Equipment BFEA01 1 B. CONCURRENT REQUIREMENTS None DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 3 5

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# @A340 SERVICE BULLETIN
C. REASON (1) History Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise phase leading in some cases to diversion. Findings have shown that the cause of these events is the burning of the windshield connector terminal block. The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the Window Heat Computer (WHC). (2) Objective/Action This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be replaced. (3) Advantages Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical connector and will ensure an effective windshield heating system. (4) Operational/Maintenance Consequences None D. DESCRIPTION To accomplish this Service Bulletin it is necessary to : Task 564008-832-801-001: Inspection (1) Do a Detailed Visual Inspection of the SGS Windshields (FINs 3DG1 and 3DG2) on Aircraft Task 564008-833-801-001: Repair (1) Replace the Affected SGS Windshield(s) E. COMPLIANCE (1) Classification MANDATORY: Service Bulletin must be accomplished. (2) Accomplishment Timescale Identification of the windshields has to be performed within 1200 Flight Hours (FH) after issuance of this Service Bulletin. DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 4 5

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# @A340 SERVICE BULLETIN Replacement of windshield(s) has to be performed within 9 months from this Service Bulletin revision 01 issuance date. This Service Bulletin has been classified Mandatory by the issue of an Airworthiness Directive (AD) published by the European Aviation Safety Agency (EASA). The AD must be used as the reference document for the mandated accomplishment timescale. F. APPROVAL Approved under EASA Design Organisation Approval No. EASA 21J.031. If an aircraft listed in the effectivity has a modification or repair embodied that is not of AIRBUS origin, and which affects the content of this Service Bulletin, the operator is responsible for obtaining approval by its airworthiness authority for any adaptation necessary before incorporation of the Service Bulletin. G. MANPOWER The manpower estimates given in this Service Bulletin are based on the direct labor cost to do the work. These estimates assume that the work will be done by experienced personnel, and may need to be revised upwards to suit operator’s circumstances. The estimates do not include the time to prepare, plan or inspect the work. Manufacture and procurement of parts and tools, drying times for paints, sealants, etc., and general administration work are also not included. Task 564008-832-801-001: Inspection Get Access 0.50 On Aircraft Do a Detailed Visual Inspection of the SGS Windshields (FINs 3DG1 and 3DG2) on Aircraft 1.00 Close-Up 0.50 TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 Task 564008-833-801-001: Repair Get Access 1.00 On Aircraft Replace the Affected SGS Windshield(s) 7.00 Tests 0.50 Close-Up 1.00 TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 NOTE: The manhours given for the repair task is only for the replacement of one windshield. H. WEIGHT AND BALANCE Not Changed

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 5 5

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# @A340 SERVICE BULLETIN
I. ELECTRICAL LOAD DATA Not Changed J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 25-13-44 52-10-00 56-11-11 Elec. Std. Practices Manual (ESPM) 20-55-00 K. PUBLICATION AFFECTED None L. INTERCHANGEABILITY/MIXABILITY Not Applicable M. SPARES None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 6 5

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# @A340 SERVICE BULLETIN
2. MATERIAL INFORMATION **CONF ALL A. MATERIAL - PRICE AND AVAILABILITY (1) Procurement Addresses Equipment BFEA01 Vendor parts are to be procured from : SAINT-GOBAIN SULLY 16 ROUTE D’ISDES 45600 SULLY SUR LOIRE FRANCE (2) Price and Availability

Equipment BFEA01 No Airbus kit will be provided. B. INDUSTRY SUPPORT INFORMATION Procurement terms for the equipment must be negotiated with the equipment supplier. C. LIST OF COMPONENTS No Kit D. LIST OF MATERIALS - OPERATOR SUPPLIED (1) Consumable Materials None (2) Components None (3) Equipment Equipment BFEA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD ITEM OLD PART N ̊ INT SEE NOTES SPSA340-1-4-1A 1 WINDSHLD (1) (2) SPSA340-2-4-1A 1 WINDSHLD (1) (2) NOTE (1): The quantity and the part number/serial number of windshield to be repaired depends on the number of affected windshields to be replaced. NOTE (2): The operator must get it from : SAINT-GOBAIN SULLY 16 ROUTE D’ISDES 45600 SULLY SUR LOIRE DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 7 5

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# @A340 SERVICE BULLETIN
FRANCE E. PARTS TO BE RE-IDENTIFIED BY OPERATOR None F. TOOLING (1) Tooling - Price and Availability None (2) Tools To accomplish this Inspection Service Bulletin it is necessary to use the tools listed in AMM Task 56-11-11-000-801 and AMM Task 56-11-11-400-801. (3) Special Tools None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 8 5

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# @A340 SERVICE BULLETIN
3. ACCOMPLISHMENT INSTRUCTIONS Task 564008-832-801-001 - Inspection WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS. - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00. CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List of Windshield Serial Numbers WITHOUT A SUFFIX "U" MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT. Task Associated Data Zone 210 Modified FIN 3DG1 3DG2 Manpower TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 A. GENERAL (1) Subtask 564008-839-001-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 9 5

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# @A340 SERVICE BULLETIN
B. PREPARATION (1) Subtask 564008-941-001-001 - Job Set-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802 Task 25-13-44-000-802 Task 52-10-00-010-801 (a) Make sure that the aircraft is electrically grounded (Refer to AMM Task 12-34-24-860-802). (b) Put the access platform(s) in position. (c) Open the FWD passenger/crew door 831 or 841 (Refer to AMM Task 52-10-00-010-801). C. PROCEDURE (1) Subtask 564008-832-001-001 - Do a Detailed Visual Inspection of the SGS Windshields (FINs 3DG1 and 3DG2) on Aircraft Work Zones and Access Panels Zone Access/Work location 210 Manpower Resources Manhours 1.00 Minimum number of person 1 Subtask elapsed time 1.00 Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 25-13-44-000-802 Task 25-13-44-400-802 Fig. A-FBAAA Areas to be Inspected Sheet 01 Fig. A-FBBAA Flow Chart Sheet 01
CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List of Windshield Serial Numbers WITHOUT A SUFFIX "U" MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT. (a) Remove the panel(s) necessary to access to the areas to be inspected (Refer to AMM Task 25-13-44-000-802). (b) For the inspection area, refer to Fig. A-FBAAA Sheet 01

. DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 10 5

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# @A340 SERVICE BULLETIN (c) Do a Detailed Visual Inspection of the SGS windshields (FINs 3DG1 and 3DG2), refer to Fig. A-FBBAA Sheet 01 and Appendix 01 : List of Windshield Serial Numbers

. (d) Install the panel(s) removed for access (Refer to AMM Task 25-13-44-400-802). (e) For the inspection report, refer to Appendix 02 : Inspection Report

. D. TEST None E. CLOSE-UP (1) Subtask 564008-942-001-001 - Close-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 25-13-44-400-802 Task 52-10-00-410-801 (a) Close the FWD passenger/crew door 831 or 841 (Refer to AMM Task 52-10-00-410-801). (b) Remove the access platform(s). (c) Restore the systems and the aircraft to normal operating conditions.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 11 5

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# @A340 SERVICE BULLETIN

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# @A340 SERVICE BULLETIN Task 564008-833-801-001 - Repair WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS. - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00. Task Associated Data Zone 210 Modified FIN 3DG1 3DG2 Access Door 831 841 Manpower TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 A. GENERAL (1) Subtask 564008-839-002-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin. B. PREPARATION (1) Subtask 564008-941-002-001 - Job Set-up Manpower Resources Skills NON SPECIFIC
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 13 5

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# @A340 SERVICE BULLETIN

References Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802 Task 52-10-00-010-801 Task 56-11-11-000-801 (a) Make sure that the aircraft is electrically grounded (Refer to AMM Task 12-34-24-860-802). (b) Put the access platform(s) in position. (c) Open the FWD passenger/crew door 831 or 841 (Refer to AMM Task 52-10-00-010-801). (d) Do the preparation procedure as specified in the removal of the windshields (Refer to AMM Task 56-11-11-000-801). C. PROCEDURE (1) Subtask 564008-960-001-001 - Replace the Affected SGS Windshield(s) Work Zones and Access Panels Zone Access/Work location 210 Access Door 831, Door 841 Manpower Resources Manhours 7.00 Minimum number of person 2 Subtask elapsed time 7.00 Skills AIRFRAME Material necessary to do the job Equipment BFEA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE NOTES SPSA340-1-4-1A 1 WINDSHLD (1) (2) SPSA340-2-4-1A 1 WINDSHLD (1) (2) NOTE (1): The quantity and the part number/serial number of windshield to be repaired depends on the number of affected windshields to be replaced. NOTE (2): The operator must get it from : SAINT-GOBAIN SULLY 16 ROUTE D’ISDES 45600 SULLY SUR LOIRE FRANCE References Aircraft Maintenance Manual (AMM) Task 56-11-11-000-801 Task 56-11-11-400-801 DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 14 5

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# @A340 SERVICE BULLETIN (a) Remove : Refer to AMM Task 56-11-11-000-801 FIN 3DG2 1 Windshield SPSA340-1-4-1A Discard and/or FIN 3DG1 1 Windshield SPSA340-2-4-1A Discard (b) Install : Refer to AMM Task 56-11-11-400-801 FIN 3DG2 1 Windshield SPSA340-1-4-1A and/or FIN 3DG1 1 Windshield SPSA340-2-4-1A NOTE: The new windshield must not have a SN listed in Appendix 01 but could have a SN listed in Appendix 01 with a suffix "U". (c) Send the affected windshield(s) and the following informations : - operator - aircraft MSN - Time Since New (TSN) - FH - Flight Cycles (FC) - Time Since Installation (TSI) - removal date to the following address : SAINT-GOBAIN SULLY 16 ROUTE D’ISDES 45600 SULLY SUR LOIRE FRANCE

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 15 5

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# @A340 SERVICE BULLETIN
D. TEST (1) Subtask 564008-700-001-001 - Testing Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 56-11-11-400-801 (a) Remove the safety clips and tags and close the circuit breakers as specified after the installation of the windshields (Refer to AMM Task 56-11-11-400-801). (b) Do the test procedure as specified after the installation of the windshields (Refer to AMM Task 56-11-11-400-801). E. CLOSE-UP (1) Subtask 564008-942-002-001 - Close-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801 Task 56-11-11-400-801 (a) Make sure that the work areas are clean and clear of tools and other items of equipment. (b) Do the close-up procedure as specified after the installation of the windshields (Refer to AMM Task 56-11-11-400-801). (c) Close the FWD passenger/crew door 831 or 841 (Refer to AMM Task 52-10-00-410-801). (d) Remove the access platform(s). (e) Restore the systems and the aircraft to normal operating condition.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 16 5

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# @A340 SERVICE BULLETIN

**CONF ALL



### A **C**

**C B** 

**B** 3DG2 3DG1

**NOTE:** DETAILED VISUAL INSPECTION DO THE INSPECTION WITH DETAIL C FIRST, IF MISSING OR NOT READABLE, USE DETAIL B. 

## B **C A** 

F_SB_564008_5_BAAA_01_02 Figure A-FBAAA - Sheet 01 Areas to be Inspected DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 17 5

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# @A340 SERVICE BULLETIN

**CONF ALL

QUESTION ACTION FINDING AND PN SPS A340−1−4−1A (FIN 3DG2)

APPENDIX 1 WITHOUT "U" AT NO YES

CONTACT AIRBUS FOR RETROFIT ORGANIZATION PURPOSE DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS WINDSHIELD PART NUMBER (PN) SPS A340−2−4−1A (FIN 3DG1)

REMOVE WINDSHIELD PN SPS A340−1−4−1A AND/OR SPS A340−2−4−1A AT THE THRESHOLD GIVEN IN THE PLANNING INFORMATION PARAGRAPH E.(2). DO A DETAILED VISUAL INSPECTION OF THE SAINT−GOBAIN/SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)

SN LISTED IN THE END OF SN

REFER TO AMM 56−11−11−000−801 BEFORE 9 MONTHS

INSTALL WINDSHIELD WHOSE SN IS NOT LISTED IN THE TABLE IN APPENDIX 1 OR LISTED IN THE TABLE WITH "U" AT THE END OF SN REFER TO AMM 56−11−11−400−801 REFER TO APPENDIX 02

NO FURTHER ACTION

RETURN WINDSHIELD REMOVED TO SGS SEND TO AIRBUS THE INSPECTION REPORT

REFER TO APPENDIX 03

NO FURTHER ACTION SEND TO AIRBUS THE INSPECTION REPORT REFER TO APPENDIX 02

F_SB_564008_5_BBAA_01_04 Figure A-FBBAA - Sheet 01 Flow Chart DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 18 5

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# @A340 SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers **CONF ALL List of Windshield Serial Numbers

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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# @A340 SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

F_SB_564008_5_AAAA_01_02 Figure A-FAAAA - Sheet 01 List of Windshield Serial Numbers DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 2 5

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# @A340 SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

F_SB_564008_5_AAAA_02_02 Figure A-FAAAA - Sheet 02 List of Windshield Serial Numbers DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 3 5

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# @A340 SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers

This Page Intentionally Left Blank

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 4 5

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# @A340 SERVICE BULLETIN Appendix 02 : Inspection Report **CONF ALL The results of the inspection, including no findings, replacement or actions to be done, must be forwarded to AIRBUS Department SEEE4, on the attached inspection report sheet. AIRBUS CUSTOMER SERVICES ENGINEERING BLEED SYSTEMS 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX France FAX : (33) 5 61 93 36 14

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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# @A340 SERVICE BULLETIN Appendix 02 : Inspection Report

**CONF ALL

SERVICE BULLETIN No. : A/C MSN :

SPARE : A340−56−4008 DATE OF INSPECTION : INSPECTION METHOD : DETAILED VISUAL INSPECTION **INSPECTION REPORT**

FIN 3DG2

PN IDENTIFICATION

SN IDENTIFICATION 3DG1 FLIGHT CYCLES : FLIGHT HOURS :

F_SB_564008_5_ABAA_01_01 Figure A-FABAA - Sheet 01 Inspection Report DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 2 5

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# @A340 SERVICE BULLETIN Appendix 03 : Inspection Report **CONF ALL The results of the inspection, including no findings, replacement or actions to be done, must be forwarded to AIRBUS Department SEEE4, on the attached inspection report sheet. AIRBUS CUSTOMER SERVICES ENGINEERING BLEED SYSTEMS 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX France FAX : (33) 5 61 93 36 14

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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# @A340 SERVICE BULLETIN Appendix 03 : Inspection Report

**CONF ALL

SERVICE BULLETIN No. : A/C MSN :

SPARE : A340−56−4008 DATE OF INSPECTION : INSPECTION METHOD : DETAILED VISUAL INSPECTION **INSPECTION REPORT**

FLIGHT CYCLES : FLIGHT HOURS :

FIN 3DG2

FLIGHT HOURS OF AFFECTED

REPLACEMENT OF WINDSHIELD

NEW PN/SN INSTALLED 3DG1

YES

NO YES NO WINDSHIELD(S) FLIGHT CYCLES OF AFFECTED WINDSHIELD(S)

F_SB_564008_5_ACAA_01_00 Figure A-FACAA - Sheet 01 Inspection Report DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 2 5

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# @A340 SERVICE BULLETIN REPORTING SHEET 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS MODIFICATION No.: None Please complete the appropriate item (A or B): A - SB WILL BE embodied YES/NO (if NO please comment) If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of embodiment:

B - SB HAS BEEN embodied on aircraft: Operator comments:
From Airline: Name/Title: Signature: Date: If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to next normal revision or prior to SB embodiment, please indicate required service(s): Either: Modification Operational Impact (MOI), if available YES/NO Or : Intermediate revision YES/NO Important Information: This SB will only be incorporated in your maintenance and operational documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With the next feasible revision, this will result in - Updating of maintenance documentation to show pre and post SB data. - Updating of maintenance and operational documentation to show post SB data after embodiment. If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically include them in the manual revisions. Refer to SIL 00-037 for detailed information. Please return this completed sheet to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn: SDC32 Technical Data and Documentation Services FAX: (+33) 5 61 93 28 06 e-mail: sb.reporting@airbus.com or via your Resident Customer Support Office. Alternatively, SB lists via letters or fax are also accepted.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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# @A340 SERVICE BULLETIN QUALITY PERCEPTION FORM Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data that you provide us will be used to analyse areas of difficulties and to take corrective action to further improve the quality of our Service Bulletins. We thank you for the time you have taken in completing this form. (Please rate on a scale of 1 to 4, with 4 being the highest score) - Quality rating of this SB 4321 - Quality rating of the Accomplishment Instructions 4321 - Quality rating of the Illustrations 4321 - Is this SB easy to understand ? Y/N If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a short description of the issue. Planning Material Instructions X Effectivity X Kit content X Preparation X Reason X List of Materials Operator Supplied X Mod/Inspection X Manpower X Industry support X Test X References X Re-identification X Close-Up X Publication X Tooling X Illustrations Comments:

Operator: Date: Name/Title: Please return this form to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn : SEM4 Service Bulletins Management FAX : (33) 5 61 93 42 51 Or via your Resident Customer Support Office.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008 REVISION No.: 01 - Feb 08/12 Page: 1 5

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