@A340

SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

This page transmits Revision No.01 of Service Bulletin No.A340-56-4008

ADDITIONAL WORK

**CONF ALL

No additional work is required by this revision for aircraft modified by any previous issue.

REASON

Revision No. 01 issued to:

- change the compliance from recommended to mandatory

- revise the thresholds

- remove the spares inspection requirement

CHANGES

SUMMARY

REASON/DESCRIPTION/OPERATIONAL

CONSEQUENCES

REASON UPDATED R

GENERAL EVALUATION GENERAL EVALUATION TABLE UPDATED R

EFFECTIVITY OPERATOR LIST UPDATED R

APPENDICES APPENDICES UPDATED R

PLANNING INFORMATION

EFFECTIVITY EFFECTIVITY RELATED INFORMATION

UPDATED

R

Configuration definition

CONF 001 CONFIGURATION DEFINITION UPDATED R

REASON

Objective/Action OBJECTIVE/ACTION UPDATED R

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

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SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

COMPLIANCE

Classification CLASSIFICATION UPDATED R

Accomplishment Timescale ACCOMPLISHMENT TIMESCALE UPDATED R

MANPOWER MANPOWER UPDATED R

MATERIAL INFORMATION

MATERIAL - PRICE AND AVAILABILITY

Procurement Addresses PROCUREMENT ADDRESSES UPDATED R

Price and Availability PRICE AND AVAILABILITY UPDATED R

INDUSTRY SUPPORT INFORMATION INDUSTRY SUPPORT INFORMATION UPDATED R

ACCOMPLISHMENT INSTRUCTIONS

TASK 564008- 832-801-001-Inspection TASK SOLUTION UPDATED

CAUTION UPDATED

R

Subtask 564008-832-001-001 SUBTASK SOLUTION UPDATED

CAUTION UPDATED

R

TASK 564008- 833-801-001-Repair

Subtask 564008-960-001-001 SUBTASK SOLUTION UPDATED

NOTE UPDATED

R

Fig. A-FBBAA

Fig. A-FBBAA Sheet 01 SHEET UPDATED R

Appendix 01 : List of Windshield Serial Numbers

Appendix 02 : Inspection Report

APPENDIX CONTENT APPENDIX CONTENT UPDATED R

Appendix 03 : Inspection Report

APPENDIX CONTENT APPENDIX CONTENT UPDATED R

FILLING INSTRUCTIONS

This Service Bulletin has been generated electronically and is reissued as a complete document.

Replace the complete document.

Put this Revision Transmittal Sheet in front of the Service Bulletin.

HISTORY OF PREVIOUS REVISIONS

No previous revision

REVISION SEQUENCE

ORIGINAL: May 04/10

REVISION No. : 01 - Feb 08/12

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 2

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SERVICE BULLETIN

SUMMARY

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

This summary is for information only and is not approved for modification of the aircraft.

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

**CONF ALL

MODIFICATIONS

None

REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES

Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise

phase leading in some cases to diversion.

Findings have shown that the cause of these events is the burning of the windshield connector terminal

block.

The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring

(ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the

Window Heat Computer (WHC).

This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully

(SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are

within affected batch and if yes the windshield shall be replaced.

Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical

connector and will ensure an effective windshield heating system.

GENERAL EVALUATION

EVALUATION TABLE

COMPLIANCE MANDATORY (1) CANCELS INSPECTION SB NO

POTENTIAL AD YES A/C OPERATION AFFECTED NO

RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO

COST SAVING NO LROPS AFFECTED NO

STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED NO

NOTE (1): Service Bulletin must be accomplished.

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SERVICE BULLETIN

SUMMARY

MATERIAL PRICE INFORMATION

MATERIAL PRICE INFORMATION TABLE

MATERIAL SET QTY PER

A/C

PRICE PER

A/C (USD)

MAIN PARTS

Equipment BFEA01 1 See SB Windshield

EFFECTIVITY

This Service Bulletin is applicable to this (these) operator(s) :

47W 56W AAW AFR ALK ARG B3R CAL CCA CES CPA DGA DLH

FIN GAF GFA HFY IBE KAC KNE LAN M3R MAU MSR NMB OAL

PAL QAF RJA S3R SAA SAS SLM SVW SWR TAP THT THY UAE

VCV VIR XAX

CONCURRENT REQUIREMENTS

None

REFERENCES / REPERCUSSIONS

TFU 30.42.00.008

OEB None

AOT None

SIL None

LINE MAINTENANCE AFFECTED No

LIFE LIMIT None

OTHER OIT 999.0051/09

NATURE OF THE WORK

AIRCRAFT YES

EQUIPMENT NO

HARD NO

SOFT NO

OBRM NO

MANPOWER

Task 564008-832-801-001: Inspection

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

Task 564008-833-801-001: Repair

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

APPENDICES

Appendix 01 : List of Windshield Serial Numbers

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

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SERVICE BULLETIN

SUMMARY

Appendix 02 : Inspection Report

Appendix 03 : Inspection Report

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SERVICE BULLETIN

SUMMARY

**CONF ALL

AREAS TO BE INSPECTED

A

A

3DG2

3DG1

F_SB_564008_5_SAAA_01_01

Figure A-FSAAA - Sheet 01

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

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SERVICE BULLETIN

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the

property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with

any information contained in it. It is delivered on the express condition that said document and the

information contained in it shall be treated as confidential, shall not be used for any purpose other than

that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall

not be duplicated in any manner (except for the purposes of performing the tasks described hereunder

and provided that any recipient of such document shall comply with the conditions herein), without

AIRBUS prior written consent.

1. PLANNING INFORMATION

**CONF ALL

A. EFFECTIVITY

(1) Models

340-211 340-212 340-213 340-311 340-312 340-313

(2) Effectivity by MSN

0002-0006 0009 0011 0013-0015 0018-0029 0031-0035 0038 0041 0043-0044

0046-0049 0051-0053 0056-0058 0061 0063 0074-0076 0078-0081 0084-0085

0088-0091 0093-0094 0101 0104 0114-0115 0117 0123 0125-0126 0128-0129 0131

0133-0137 0139 0141-0142 0145-0147 0149-0152 0154 0156-0161 0163-0164

0166-0170 0173-0176 0178-0180 0182 0185-0187 0190 0192-0194 0196-0197 0199

0201-0202 0204 0207-0208 0210 0212-0218 0220-0221 0225 0227-0228 0233

0235-0237 0239 0242-0243 0245-0246 0252 0257 0260 0263-0264 0268 0270

0273-0274 0278 0280 0282 0292 0297 0302 0304 0307 0310 0318-0319 0321 0325

0327 0329 0331-0332 0335 0347 0352 0354-0355 0359 0363 0367 0373-0374

0377-0379 0381 0385 0387 0390 0395 0399 0402 0406 0411 0413-0415 0424

0429-0430 0433-0435 0438 0442 0446-0447 0450 0459 0467 0470 0474 0483 0528

0538 0541 0544-0546 0554 0556 0559 0561-0562 0582 0585 0590 0598 0643 0646

0651 0668 0793 0800 0835 0844 0921 0938 0955

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SERVICE BULLETIN

(3) Effectivity by Operator

The Operator/MSN relationship is provided for information only and is correct at the time

of issue in accordance with the information available to AIRBUS. Any future changes

resulting from transfer of an aircraft from one operator to another will not be reflected in

this list unless the Service Bulletin is revised for another reason.

OPERATOR MSN

47W 0009

56W 0002 0003 0013 0015

AAW 0151

AFR 0029 0078 0084 0186 0207 0210 0237 0245 0246 0260 0307 0310

0319 0377 0399

ALK 0032 0033 0034 0367 0374 0381

ARG 0048 0063 0074 0080 0085 0093 0094 0123 0126 0128 0373

B3R 0046

CAL 0402 0406 0411 0415 0433 0541

CCA 0192 0199 0201 0242 0243 0264

CES 0129 0131 0141 0161 0182

CPA 0136 0137 0142 0147 0157 0160 0208 0218 0220 0227 0228

DGA 0075 0081

DLH 0020 0024 0027 0028 0035 0052 0053 0056 0135 0158 0213 0233

0252 0297 0304 0321 0325 0327 0335 0347 0352 0354 0379 0390

0434 0447

FIN 0058 0168 0174 0835 0844 0921 0938

GAF 0274 0355

GFA 0212 0215 0282 0554

HFY 0117 0133

IBE 0005 0088 0125 0134 0145 0146 0170 0193 0217 0221 0302 0318

0329 0332 0387 0414 0459 0474 0483

KAC 0089 0090 0101 0104

KNE 0004

LAN 0167 0359 0363 0429 0442

M3R 0061

MAU 0076 0152 0194 0268 0793 0800

MSR 0156 0159 0178

NMB 0047 0051

OAL 0235 0239 0280 0292

PAL 0173 0176 0187 0196

QAF 0026 0528

RJA 0014 0022 0038 0043

S3R 0204

SAA 0006 0011 0018 0019 0021 0197 0378 0544 0582 0590 0643 0646

0651

SAS 0413 0424 0430 0435 0450 0467 0470

SLM 0049

SVW 0955

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SERVICE BULLETIN

OPERATOR MSN

SWR 0150 0154 0169 0175 0179 0263 0538 0545 0546 0556 0559 0561

0562 0585 0598

TAP 0041 0044 0079 0091

THT 0385 0395 0438 0446 0668

THY 0023 0025 0057 0115 0180 0216 0257 0270 0331

UAE 0139 0149 0163 0166 0185 0190 0202 0236

VCV 0031

VIR 0114 0164 0214 0225

XAX 0273 0278

(4) Configuration by MSN

MSN CONFIGURATION

0002 0003 0004 0005 0006 0009 0011 0013 0014 0015 0018

0019 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029

0031 0032 0033 0034 0035 0038 0041 0043 0044 0046 0047

0048 0049 0051 0052 0053 0056 0057 0058 0061 0063 0074

0075 0076 0078 0079 0080 0081 0084 0085 0088 0089 0090

0091 0093 0094 0101 0104 0114 0115 0117 0123 0125 0126

0128 0129 0131 0133 0134 0135 0136 0137 0139 0141 0142

0145 0146 0147 0149 0150 0151 0152 0154 0156 0157 0158

0159 0160 0161 0163 0164 0166 0167 0168 0169 0170 0173

0174 0175 0176 0178 0179 0180 0182 0185 0186 0187 0190

0192 0193 0194 0196 0197 0199 0201 0202 0204 0207 0208

0210 0212 0213 0214 0215 0216 0217 0218 0220 0221 0225

0227 0228 0233 0235 0236 0237 0239 0242 0243 0245 0246

0252 0257 0260 0263 0264 0268 0270 0273 0274 0278 0280

0282 0292 0297 0302 0304 0307 0310 0318 0319 0321 0325

0327 0329 0331 0332 0335 0347 0352 0354 0355 0359 0363

0367 0373 0374 0377 0378 0379 0381 0385 0387 0390 0395

0399 0402 0406 0411 0413 0414 0415 0424 0429 0430 0433

0434 0435 0438 0442 0446 0447 0450 0459 0467 0470 0474

0483 0528 0538 0541 0544 0545 0546 0554 0556 0559 0561

0562 0582 0585 0590 0598 0643 0646 0651 0668 0793 0800

0835 0844 0921 0938 0955

001

(5) Configuration definition

**CONF 001

Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a

standard configuration.

(6) Material Effectivity

MATERIAL QTY PER A/C SEE NOTES

Equipment BFEA01 1

B. CONCURRENT REQUIREMENTS

None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

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C. REASON

(1) History

Several airlines have reported cases of burning smell and/or smoke in the cockpit during

aircraft cruise phase leading in some cases to diversion.

Findings have shown that the cause of these events is the burning of the windshield

connector terminal block.

The majority of all reported events were associated to an Electronic Centralized Aircraft

Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power

supply shut-off by the Window Heat Computer (WHC).

(2) Objective/Action

This Service Bulletin requests performing a detailed visual inspection of the LH/RH

Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number

(PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be

replaced.

(3) Advantages

Accomplishment of this Service Bulletin will prevent potential overheating in the

windshield electrical connector and will ensure an effective windshield heating system.

(4) Operational/Maintenance Consequences

None

D. DESCRIPTION

To accomplish this Service Bulletin it is necessary to :

Task 564008-832-801-001: Inspection

(1) Do a Detailed Visual Inspection of the SGS Windshields (FINs 3DG1 and 3DG2) on

Aircraft

Task 564008-833-801-001: Repair

(1) Replace the Affected SGS Windshield(s)

E. COMPLIANCE

(1) Classification

MANDATORY: Service Bulletin must be accomplished.

(2) Accomplishment Timescale

Identification of the windshields has to be performed within 1200 Flight Hours (FH) after

issuance of this Service Bulletin.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

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SERVICE BULLETIN

Replacement of windshield(s) has to be performed within 9 months from this Service

Bulletin revision 01 issuance date.

This Service Bulletin has been classified Mandatory by the issue of an Airworthiness

Directive (AD) published by the European Aviation Safety Agency (EASA). The AD must

be used as the reference document for the mandated accomplishment timescale.

F. APPROVAL

Approved under EASA Design Organisation Approval No. EASA 21J.031.

If an aircraft listed in the effectivity has a modification or repair embodied that is not of

AIRBUS origin, and which affects the content of this Service Bulletin, the operator is

responsible for obtaining approval by its airworthiness authority for any adaptation necessary

before incorporation of the Service Bulletin.

G. MANPOWER

The manpower estimates given in this Service Bulletin are based on the direct labor cost to

do the work. These estimates assume that the work will be done by experienced personnel,

and may need to be revised upwards to suit operator’s circumstances. The estimates do not

include the time to prepare, plan or inspect the work. Manufacture and procurement of parts

and tools, drying times for paints, sealants, etc., and general administration work are also not

included.

Task 564008-832-801-001: Inspection

Get Access 0.50

On Aircraft

Do a Detailed Visual Inspection of the SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

1.00

Close-Up 0.50

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

Task 564008-833-801-001: Repair

Get Access 1.00

On Aircraft

Replace the Affected SGS Windshield(s) 7.00

Tests 0.50

Close-Up 1.00

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

NOTE: The manhours given for the repair task is only for the replacement of one

windshield.

H. WEIGHT AND BALANCE

Not Changed

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SERVICE BULLETIN

I. ELECTRICAL LOAD DATA

Not Changed

J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 25-13-44 52-10-00

56-11-11

Elec. Std. Practices Manual (ESPM) 20-55-00

K. PUBLICATION AFFECTED

None

L. INTERCHANGEABILITY/MIXABILITY

Not Applicable

M. SPARES

None

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SERVICE BULLETIN

2. MATERIAL INFORMATION

**CONF ALL

A. MATERIAL - PRICE AND AVAILABILITY

(1) Procurement Addresses

Equipment BFEA01 Vendor parts are to be procured from :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

(2) Price and Availability

Equipment BFEA01

No Airbus kit will be provided.

B. INDUSTRY SUPPORT INFORMATION

Procurement terms for the equipment must be negotiated with the equipment supplier.

C. LIST OF COMPONENTS

No Kit

D. LIST OF MATERIALS - OPERATOR SUPPLIED

(1) Consumable Materials

None

(2) Components

None

(3) Equipment

Equipment BFEA01

ITEM NEW PART N ̊ QTY (UM) KEYWORD ITEM OLD PART N ̊ INT SEE

NOTES

SPSA340-1-4-1A 1 WINDSHLD (1) (2)

SPSA340-2-4-1A 1 WINDSHLD (1) (2)

NOTE (1): The quantity and the part number/serial number of windshield to be

repaired depends on the number of affected windshields to be replaced.

NOTE (2): The operator must get it from :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

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SERVICE BULLETIN

FRANCE

E. PARTS TO BE RE-IDENTIFIED BY OPERATOR

None

F. TOOLING

(1) Tooling - Price and Availability

None

(2) Tools

To accomplish this Inspection Service Bulletin it is necessary to use the tools listed in

AMM Task 56-11-11-000-801 and AMM Task 56-11-11-400-801.

(3) Special Tools

None

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SERVICE BULLETIN

3. ACCOMPLISHMENT INSTRUCTIONS

Task 564008-832-801-001 - Inspection

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List of

Windshield Serial Numbers WITHOUT A SUFFIX "U" MUST BE PUT IN

QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

Manpower

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

A. GENERAL

(1) Subtask 564008-839-001-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

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SERVICE BULLETIN

B. PREPARATION

(1) Subtask 564008-941-001-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 25-13-44-000-802

Task 52-10-00-010-801

(a) Make sure that the aircraft is electrically grounded (Refer to AMM Task

12-34-24-860-802).

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-010-801).

C. PROCEDURE

(1) Subtask 564008-832-001-001 - Do a Detailed Visual Inspection of the SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

Work Zones and Access Panels

Zone Access/Work location

210

Manpower Resources

Manhours 1.00

Minimum number of person 1

Subtask elapsed time 1.00

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 25-13-44-000-802

Task 25-13-44-400-802

Fig. A-FBAAA

Areas to be Inspected

Sheet 01

Fig. A-FBBAA

Flow Chart

Sheet 01

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List

of Windshield Serial Numbers WITHOUT A SUFFIX "U" MUST BE PUT

IN QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.

(a) Remove the panel(s) necessary to access to the areas to be inspected (Refer to

AMM Task 25-13-44-000-802).

(b) For the inspection area, refer to Fig. A-FBAAA Sheet 01.

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SERVICE BULLETIN

(c) Do a Detailed Visual Inspection of the SGS windshields (FINs 3DG1 and 3DG2),

refer to Fig. A-FBBAA Sheet 01 and Appendix 01 : List of Windshield Serial

Numbers .

(d) Install the panel(s) removed for access (Refer to AMM Task 25-13-44-400-802).

(e) For the inspection report, refer to Appendix 02 : Inspection Report .

D. TEST

None

E. CLOSE-UP

(1) Subtask 564008-942-001-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 25-13-44-400-802

Task 52-10-00-410-801

(a) Close the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-410-801).

(b) Remove the access platform(s).

(c) Restore the systems and the aircraft to normal operating conditions.

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This Page Intentionally Left Blank

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SERVICE BULLETIN

Task 564008-833-801-001 - Repair

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

Access

Door 831 841

Manpower

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

A. GENERAL

(1) Subtask 564008-839-002-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

B. PREPARATION

(1) Subtask 564008-941-002-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 13

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SERVICE BULLETIN

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 52-10-00-010-801

Task 56-11-11-000-801

(a) Make sure that the aircraft is electrically grounded (Refer to AMM Task

12-34-24-860-802).

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-010-801).

(d) Do the preparation procedure as specified in the removal of the windshields (Refer

to AMM Task 56-11-11-000-801).

C. PROCEDURE

(1) Subtask 564008-960-001-001 - Replace the Affected SGS Windshield(s)

Work Zones and Access Panels

Zone Access/Work location

210 Access Door 831, Door 841

Manpower Resources

Manhours 7.00

Minimum number of person 2

Subtask elapsed time 7.00

Skills AIRFRAME

Material necessary to do the job

Equipment BFEA01

ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE

NOTES

SPSA340-1-4-1A 1 WINDSHLD (1) (2)

SPSA340-2-4-1A 1 WINDSHLD (1) (2)

NOTE (1): The quantity and the part number/serial number of windshield to be

repaired depends on the number of affected windshields to be replaced.

NOTE (2): The operator must get it from :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-000-801

Task 56-11-11-400-801

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 14

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SERVICE BULLETIN

(a) Remove :

Refer to AMM Task 56-11-11-000-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A Discard

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A Discard

(b) Install :

Refer to AMM Task 56-11-11-400-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A

NOTE: The new windshield must not have a SN listed in Appendix 01 but

could have a SN listed in Appendix 01 with a suffix "U".

(c) Send the affected windshield(s) and the following informations :

- operator

- aircraft MSN

- Time Since New (TSN)

- FH

- Flight Cycles (FC)

- Time Since Installation (TSI)

- removal date

to the following address :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 15

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SERVICE BULLETIN

D. TEST

(1) Subtask 564008-700-001-001 - Testing

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-400-801

(a) Remove the safety clips and tags and close the circuit breakers as specified after

the installation of the windshields (Refer to AMM Task 56-11-11-400-801).

(b) Do the test procedure as specified after the installation of the windshields (Refer to

AMM Task 56-11-11-400-801).

E. CLOSE-UP

(1) Subtask 564008-942-002-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801

Task 56-11-11-400-801

(a) Make sure that the work areas are clean and clear of tools and other items of

equipment.

(b) Do the close-up procedure as specified after the installation of the windshields

(Refer to AMM Task 56-11-11-400-801).

(c) Close the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-410-801).

(d) Remove the access platform(s).

(e) Restore the systems and the aircraft to normal operating condition.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 16

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@A340

SERVICE BULLETIN

**CONF ALL

A

C

C

B

B

3DG2

3DG1

NOTE:

DETAILED VISUAL INSPECTION

DO THE INSPECTION WITH DETAIL C FIRST,

IF MISSING OR NOT READABLE, USE DETAIL B.

B

C

A

F_SB_564008_5_BAAA_01_02

Figure A-FBAAA - Sheet 01

Areas to be Inspected

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 17

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@A340

SERVICE BULLETIN

**CONF ALL

QUESTION

ACTION

FINDING

AND PN SPS A340−1−4−1A (FIN 3DG2)

NO APPENDIX 1 WITHOUT "U" AT YES

CONTACT AIRBUS FOR RETROFIT

ORGANIZATION PURPOSE

DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS

WINDSHIELD PART NUMBER (PN) SPS A340−2−4−1A (FIN 3DG1)

REMOVE WINDSHIELD PN

SPS A340−1−4−1A AND/OR SPS A340−2−4−1A

AT THE THRESHOLD GIVEN IN THE PLANNING

INFORMATION PARAGRAPH E.(2).

DO A DETAILED VISUAL INSPECTION OF THE

SAINT−GOBAIN/SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)

SN LISTED IN

THE END OF SN

REFER TO AMM 56−11−11−000−801

BEFORE 9 MONTHS

INSTALL WINDSHIELD WHOSE SN IS NOT

LISTED IN THE TABLE IN APPENDIX 1 OR

LISTED IN THE TABLE WITH "U" AT THE END OF SN

REFER TO AMM 56−11−11−400−801

REFER TO APPENDIX 02

NO FURTHER ACTION

RETURN WINDSHIELD REMOVED TO SGS

SEND TO AIRBUS THE INSPECTION REPORT

REFER TO APPENDIX 03

NO FURTHER ACTION

SEND TO AIRBUS THE INSPECTION REPORT

REFER TO APPENDIX 02

F_SB_564008_5_BBAA_01_04

Figure A-FBBAA - Sheet 01

Flow Chart

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 18

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@A340

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

List of Windshield Serial Numbers

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 1

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@A340

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

F_SB_564008_5_AAAA_01_02

Figure A-FAAAA - Sheet 01

List of Windshield Serial Numbers

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 2

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@A340

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

F_SB_564008_5_AAAA_02_02

Figure A-FAAAA - Sheet 02

List of Windshield Serial Numbers

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 3

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@A340

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers

This Page Intentionally Left Blank

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 4

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@A340

SERVICE BULLETIN

Appendix 02 : Inspection Report

**CONF ALL

The results of the inspection, including no findings, replacement or actions to be done, must be

forwarded to AIRBUS Department SEEE4, on the attached inspection report sheet.

AIRBUS

CUSTOMER SERVICES ENGINEERING

BLEED SYSTEMS

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

France

FAX : (33) 5 61 93 36 14

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 1

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@A340

SERVICE BULLETIN

Appendix 02 : Inspection Report

**CONF ALL

SERVICE BULLETIN No. :

A/C MSN :

SPARE :

A340−56−4008

DATE OF INSPECTION :

INSPECTION METHOD : DETAILED VISUAL

INSPECTION

INSPECTION REPORT

FIN

3DG2

PN IDENTIFICATION

SN IDENTIFICATION

3DG1

FLIGHT CYCLES :

FLIGHT HOURS :

F_SB_564008_5_ABAA_01_01

Figure A-FABAA - Sheet 01

Inspection Report

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 2

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@A340

SERVICE BULLETIN

Appendix 03 : Inspection Report

**CONF ALL

The results of the inspection, including no findings, replacement or actions to be done, must be

forwarded to AIRBUS Department SEEE4, on the attached inspection report sheet.

AIRBUS

CUSTOMER SERVICES ENGINEERING

BLEED SYSTEMS

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

France

FAX : (33) 5 61 93 36 14

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 1

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@A340

SERVICE BULLETIN

Appendix 03 : Inspection Report

**CONF ALL

SERVICE BULLETIN No. :

A/C MSN :

SPARE :

A340−56−4008

DATE OF INSPECTION :

INSPECTION METHOD : DETAILED VISUAL

INSPECTION

INSPECTION REPORT

FLIGHT CYCLES :

FLIGHT HOURS :

FIN

3DG2

FLIGHT HOURS OF AFFECTED

REPLACEMENT OF WINDSHIELD

NEW PN/SN INSTALLED

3DG1

YES

NO

YES

NO

WINDSHIELD(S)

FLIGHT CYCLES OF AFFECTED

WINDSHIELD(S)

F_SB_564008_5_ACAA_01_00

Figure A-FACAA - Sheet 01

Inspection Report

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 2

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SERVICE BULLETIN

REPORTING SHEET

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

Please complete the appropriate item (A or B):

A - SB WILL BE embodied YES/NO (if NO please comment)

If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of

embodiment:

B - SB HAS BEEN embodied on aircraft:

Operator comments:

From Airline:

Name/Title:

Signature: Date:

If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to

next normal revision or prior to SB embodiment, please indicate required service(s):

Either: Modification Operational Impact (MOI), if available YES/NO

Or : Intermediate revision YES/NO

Important Information: This SB will only be incorporated in your maintenance and operational

documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With

the next feasible revision, this will result in

- Updating of maintenance documentation to show pre and post SB data.

- Updating of maintenance and operational documentation to show post SB data after embodiment.

If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically

include them in the manual revisions. Refer to SIL 00-037 for detailed information.

Please return this completed sheet to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn: SDC32 Technical Data and Documentation Services

FAX: (+33) 5 61 93 28 06

e-mail: sb.reporting@airbus.com

or via your Resident Customer Support Office.

Alternatively, SB lists via letters or fax are also accepted.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 1

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SERVICE BULLETIN

QUALITY PERCEPTION FORM

Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data

that you provide us will be used to analyse areas of difficulties and to take corrective action to further

improve the quality of our Service Bulletins.

We thank you for the time you have taken in completing this form.

(Please rate on a scale of 1 to 4, with 4 being the highest score)

- Quality rating of this SB 4321

- Quality rating of the Accomplishment Instructions 4321

- Quality rating of the Illustrations 4321

- Is this SB easy to understand ? Y/N

If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a

short description of the issue.

Planning Material Instructions

X Effectivity X Kit content X Preparation

X Reason X List of Materials Operator Supplied X Mod/Inspection

X Manpower X Industry support X Test

X References X Re-identification X Close-Up

X Publication X Tooling X Illustrations

Comments:

Operator: Date:

Name/Title:

Please return this form to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn : SEM4 Service Bulletins Management

FAX : (33) 5 61 93 42 51

Or via your Resident Customer Support Office.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-4008

REVISION No.: 01 - Feb 08/12 Page: 1

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