### ____________________________________________



## Y e a r 2 0 0 3 A n n u a l R e p o r t a n d

A n n u a l E n e r g y S a v i n g s C l a i m

O c t o b e r 8 , 2 0 0 4

255 South Champlain Street, Suite 7

Burlington, Vermont 05401-4894
1-888-921-5990

www.efficiencyvermont.com

### This report is submitted October 8, 2004, to the Vermont Department of Public Service and the Efficiency Vermont Contract Administra tor. It is provided both in fulfillment of the contractual requirement for the submission of Efficiency Vermont’s annual savings claim and as the Annual Report for the Year 2003.

## Year 2003 Annual Report and

Annual Energy Savings Claim

Table of Contents

1. Narratives

............................................................................................................................................................................................. 

### 1.1.1. Business Energy Services Narrative

............................................................................................................... 

### 1.1.2. Residential Energy Services Narrative

..........................................................................................................



### 2. Overall Services and Initiatives Results

..................................................................................................... 

### 2.1.1. Services and Initiatives Summary

..................................................................................................................... 

### 2.1.2. Services and Initiatives including Customer Credit

............................................................................ 

### 2.1.3. Services and Initiatives excluding Customer Credit

........................................................................... 

### 2.1.4. Efficiency Vermont Services & Initiatives – End Use Breakdown

......................................... 

### 2.1.5. Efficiency Vermont Services & Initiatives – U tility Breakdown

............................................ 

### 2.1.6. Efficiency Vermont Services & Initiatives – Co unty Breakdown

........................................... 

### 2.1.7. Efficiency Vermont Services & Initiatives – Total Resource Benefits

................................. 

### 2.1.8. Business Energy Services – Summary

.......................................................................................................... 

### 2.1.9. Business Energy Services – End Use Breakdown

................................................................................ 

### 2.1.10. Business Energ y Services – Utility Breakdown

.................................................................................... 

### 2.1.11. Business Energy Services – County Breakdown

................................................................................... 

### 2.1.12. Residential Energy Services – Summary

..................................................................................................... 

### 2.1.13. Residential Energy Services – End Use Breakdown

.......................................................................... 

### 2.1.14. Residential Energy Services – Utility Breakdown

............................................................................... 

### 2.1.15. Residential Energy Services – County Breakdown

........................................................................... 

### 2.1.16. Cumulative Distri butions by Customer Sector

....................................................................................... 

### 2.1.17. Cumulative Distributions by County

.............................................................................................................. 

### 2.1.18. Cumulative Di stributions by Utility Service Territory

..................................................................... 

### 2.1.19. 2003-2005 Minimu m Performance Requirements

...............................................................................



### 3. Detailed Services & Initiatives Results

......................................................................................................... 

### 3.1.1. Business New Construction - Summary

....................................................................................................... 

### 3.1.2. Business New Construction - End Use Breakdown

............................................................................ 

### 3.1.3. Business New Construction – Utility Breakdown

............................................................................... 

### 3.1.4. Business New Construc tion - County Breakdown

.............................................................................. 

### 3.1.5. Business New Construction – Total Resource Benefits

................................................................. 

### 3.1.6. Business Existing Facilities - Summary

..................................................................................................... 

### 3.1.7. Business Existing Facilities – End Use Breakdown

.......................................................................... 

### 3.1.8. Business Existin g Facilities – Utility Breakdown

................................................................................ 

### 3.1.9. Business Existing Facilities – County Breakdown

.............................................................................. 

### 3.1.10. Business Existing Facilities – Total Resource Benefits

................................................................... 

### 3.1.11. Business Initiatives – Summary

......................................................................................................................... 

### 3.1.12. Residential New Construction – Summary

................................................................................................ 

### 3.1.13. Residential New Constr uction – End Use Breakdown

..................................................................... 

### 3.1.14. Residential New Construction – Utility Breakdown

.......................................................................... 

### 3.1.15. Residential New Construction – County Breakdown

....................................................................... 

### 3.1.16. Residential New Cons truction – Total Resource Benefits

.......................................................... 

### 3.1.17. Efficient Products – Summary

............................................................................................................................ 

### 3.1.18. Efficient Products – End Use Breakdown

.................................................................................................. 

### 1

1

11

17

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

### 3.1.19. Efficient Products – Utility Breakdown

........................................................................................................ 

### 3.1.20. Efficient Products – County Breakdown

..................................................................................................... 

### 3.1.21. Efficient Products – Total Resource Benefits

.......................................................................................... 

### 3.1.22. Residential Existi ng Buildings – Summary

............................................................................................... 

### 3.1.23. Residential Existing Bu ildings – End Use Breakdown

.................................................................... 

### 3.1.24. Residential Existing Buildings - Utility Breakdown

........................................................................... 

### 3.1.25. Residential Existing Buildings - Co unty Breakdown

........................................................................ 

### 3.1.26. Residential Existing Buildings - Total Resource Benefits

.............................................................. 

### 3.1.27. Residential Initiatives – Summary

...................................................................................................................



### 4. Appendices

.............................................................................................................................................................................................


### 4.1. Customer Credit Program

.................................................................................................................................................. 

### 4.1.1. Narrative

............................................................................................................................................................................... 

### 4.1.2. Customer Credit – Summary

................................................................................................................................ 

### 4.1.3 Customer Credit – End Use Breakdown

..................................................................................................... 

### 4.1.4. Customer Credit – Total Resource Benefits

.......................................................................................



### 4.2. Definitions and End Notes

................................................................................................................................................ 

### 4.2.1. Annual Report Tables Overview

........................................................................................................................ 

### 4.2.2. Definitions and Report Template

....................................................................................................................... 

### 4.2.3. Table End Notes

............................................................................................................................................................. 

### 4.2.4. Re-mapping of Programs to Market Services and Initiatives

...................................................... 

### 54

55

56

57

58

59

60

61

62

63

65

65

66

67

68

69

69

71

76

77

## 1.1.1. BUSINESS ENERGY SERVICES

Vermont businesses increasingly worked with Efficiency Vermont to pursue improvements in profitability and performance through energy efficiency in 2003. In addition to assisting individual businesses, Efficiency Vermont continued its efforts totransform Vermont’s business market by enabling greater implementation of costeffective energy efficiency. In order to achieve this goal, Efficiency Vermont initiated, maintained, and enhanced strategic working relationships with numerous design professionals, trade allies, business and trade associations, economic development organizations, and financial institutions. By leveraging the knowledge, contacts, and resources of these strategic partners, while continuing direct service to individual businesses, Efficiency Vermont was able to have an impact on larger portions of the

business market.

In 2003, Efficiency Vermont completed projects with 638 Vermont businesses, helping them to make new investments in efficiency that will strengthen their bottom lines by reducing energy costs. Together, these businesses are expected to save more than $28,847,000 over the lifetime of the energy efficiency measures installed in 2003. This brings the total lifetime economic value Efficiency Vermont has helped local businesses realize since its inception in 2000, to $61,302,000. Lifetime economic value is defined as the present value of the electricity, fossil fuels and water that are saved over the lifetime of the efficiency measures.

PARTNERSHIPS ACROSS THE BUSINESS MARKET

Direct customer contact and relationships continue to be cornerstones of Efficiency Vermont’s work. To help meet the energy needs of the commercial and industrial businesses in the state, Efficiency Vermont recognizes the need to develop partnerships in business markets that increase resources Vermonters can work with for energy efficiency.

Efficiency Vermont has maintained relationships with the design community, while collaborating with architects and engineers to develop training and tools to improve energy-efficient design. Working with refrigeration vendors and their trade association -- Refrigeration Service Engineering Society -- Efficiency Vermont developed and implemented a new initiative to increase the market penetration of high efficiency refrigeration equipment while streamlining participation. In 2003, a group of heating, ventilation, and air conditioning (HVAC) installers participated in a series of meetings atEfficiency Vermont to identify ways to partner in the promotion and installation of highefficiency HVAC equipment. Working with partners such as these, increases the likelihood that energy efficiency will be incorporated into a building design or that the sale of a energy-efficient product or system will take place. Consequently, it also increases the adoption of energy-efficient approaches.

In addition to working with partners who have direct impact on customer decisions regarding their buildings, Efficiency Vermont worked closely with economic

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 1

### development agencies and business associations to pursue energy efficiency opportunities

for their constituencies.

In partnership with business associations, Efficiency Vermont also conducted several training sessions for customers to increase business owners’ understanding of the energy efficiency opportunities in their facilities. These business associations included:

x Vermont Ski Areas Association (motor systems maintenance and improvements);

x Green Mountain Water Environment Association (case studies of successful variable frequency drive projects at municipal wastewater treatment facilities)

x American Society of Heating, Refrigerating and Air-Conditioning Engineers, with co-sponsorship by local HVAC design and contracting firms (advanced variable air volume system design).

These partnerships increase the adaptation of energy efficiency in the market by using existing meetings and organizations to provide businesses with an unbiased look at available opportunities and benefits.

Efficiency Vermont also worked closely with the U.S. Department of Agriculture’s Vermont office of Rural Development to inform and assist Vermont farmers in pursuing federal grants for energy efficiency and renewable ene rgy. Despite working within a tight timeframe through a complex federal grant process, two Vermont farms successfully applied for and received a 25% federal cost share on energy improvements in their

facilities.

In partnership with the Vermont Environmental Assistance Program, Vermont Manufacturing Extension Center, the Barre Granite Association, and the Vermont Department of Public Service, Efficiency Vermont applied for and received an Industries of the Future grant from the U.S. Department of Energy. This grant is to be used to provide technical and financial assistance to the Barre granite industry. The Vermont Department of Public Service will administer the grant funds.

For its work, Efficiency Vermont was recognized with awards from two partner organizations:

x The Vermont Chapter of the Construction Sp ecifications Institute granted a Cooperation Award in recognition and appreciation of Efficiency Vermont's significant involvement and support of the chapter, as well as its monthly

programs.

x The Green Mountain Water Environment Association awarded Efficiency Vermont its Corporate Sponsor Award for support of water and wastewater operators and facilities across Vermont.

In addition to its Vermont alliances, Efficiency Vermont has maintained key regional and national partnerships that further Vermont’s progress in cost effectively promoting energy efficiency.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 2

### x Vermont’s leadership in addressing energy issues in multifamily housing received national exposure. Efficiency Vermont staff presented at three sessions and participated in two panel discussions at the “Multifamily Buildings 2003” national multifamily housing conference held in New York. One of these panels addressed ENERGY STAR labeling for multifamily facilities built under the commercial code. As a result of the panel discussion, Vermont is now participating in a national initiative led by the Consortium for Energy Efficiency (CEE) to assist the U.S. Environmental Protection Agency in developing ENERGY STAR standards for multifamily commercial construction.

x Because of its experience in successfully piloting new High Performance T-8 lighting technology at Barnet Elementary School and Stowe High School, Efficiency Vermont was asked to give a presentation on the technology at a CEE meeting. As a result, CEE formed a committee, including Efficiency Vermont staff, to develop a national specification for the High Performance T-8 system.

x Efficiency Vermont worked closely with the Northeast Energy Efficiency Partnerships (NEEP), CEE, the New Buildings Institute and administrators of other efficiency programs in the region to develop and begin implementation of the Energy Benchmark for High Performance Buildings (E-Benchmark); a national building design standard. At a regional meeting on the E-Benchmark and new construction, attended by leading program administrators in the northeast region, Efficiency Vermont was ready and able to immediately integrate this new tool into its services. By being at the forefront of the industry, Efficiency Vermont can influence regional and national practices and standards, thus improving the consistency and quality of building design and construction.

Efficiency Vermont continues to support and actively participate in several regional market transformation initiatives coordinated by NEEP. These initiatives include:

x Motor Up - promoting the benefits of premium efficiency motors;

x Cool Choice - encouraging and assisting the business market to install high efficiency air conditioning systems;

x Design Lights Consortium - promoting the benefits of high quality, energyefficient lighting design.

In 2003, Efficiency Vermont began representing Motor Up and Cool Choice initiatives with Vermont vendors and contractors, rather than using an out-of-state regional representative. Drawing upon internal staff’s knowledge of the Vermont business market, Efficiency Vermont has been successful in establish ing positive relationships with local trade allies and in communicating messages consistent with Vermont’s energy efficiency

efforts.

EXISTING BUSINESS FACILITIES

In 2003, Efficiency Vermont served 550 business operators working to upgrade their processes, replace equipment or renovate their buildings. By incorporating energy

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 3

### efficiency into these improvements, these businesses are expected to see $19,238,000 in lifetime economic value. Vermont’s existing business facilities are diverse, ranging from multi-family residences to large industrial buildings, dairy farms to ski areas, schools to prisons. To meet the varied needs of this market, Efficiency Vermont provides a wide range of services. Some “prescriptive” services are designed to attract a wide variety of business types and sizes and to promote some standard measures with broad applicability. These services offer a simple, easy to use application process. To maximize the ability to help these businesses capture cost-effective opportunities, Efficiency Vermont focuses

efforts on customized services tailored to individual business needs. These services include detailed technical analysis, partnering with third parties to procure technical and design assistance, as well as grants and financing to help meet the unique investment

criteria of each business.

This customized approach has allowed Efficiency Vermont to better understand how energy efficiency can be integrated into business operations on an ongoing basis while increasing the comprehensiveness of each efficiency project. Efficiency Vermont’s success in capturing comprehensive savings in 2003 can be seen in the fact that 20% of its completed custom business projects included a variety of energy efficiency measures across multiple end uses.

In addition to direct project work, Efficiency Vermont developed technological materials to assist businesses in their energy efficiency efforts. These “Tech Briefs” identify efficiency opportunities for improving the bottom line in some of Vermont’s key industries. They also provide specific technical and financial information on a variety of efficiency technologies and applications. These Tech Briefs address and are being

distributed to:

x The Food Processing Industry

x The Lumber and Wood Processing Industry

x The Primary Metals Processing Industry

x The Quarry, Mineral Processing, and Gravel Crushing Industry

In 2003, Efficiency Vermont implemented a low-interest dairy farm loan service, with financing provided through the Vermont Development Credit Union. Efficiency Vermont also developed and began piloting a broader business energy efficiency loan service through Chittenden Bank. Early participation in both of these financing services has been limited. However, having gained valuable insight and experience regarding delivering alternative financing options, Efficiency Vermont plans to continue to improve and expand these services in order to increase participation in 2004.

Efficiency Vermont also provided standardized rebates to businesses engaged in qualifying prescriptive equipment upgrades. Typically, businesses receive these rebates by working with their suppliers and/or contractors. Contractor and/or suppliers assist in identifying equipment that qualifies for Efficiency Vermont incentives, installing the equipment and then assists businesse s in obtaining rebates. To streamline this process and to reach more Vermonters, Efficiency Vermont developed and began distribution of two

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 4

### new prescriptive incentive forms - one for refrigeration equipment and one for transformers. To help businesses understand their options and to assist refrigeration vendors in promoting energy-efficient upgrades Efficiency Vermont also created a handout that illustrates the opportunities to improve the efficiency of small commercial refrigeration systems. 55% of businesses using the prescriptive service in 2003 were small businesses with annual electric consumption of less than 40,000 kWh per year.

The following table shows the range of actions taken by businesses working with Efficiency Vermont in 2003 to improve existing facilities.

Existing Businesses Facilities

Facility Type Efficiency Measures

Installed Customer

Investment Annual

Customer

Savings Customer

Return on

Investment Lifetime

Economic
Value General store Lighting, refrigeration and controls, hot water and space heat fuel

substitution $10,000 (innovative

financing) $2,500 24% $17,500

Mixed

affordable housing and

commercial

space Efficient air conditioning and clothes washers, water saving measures, lighting and

occupancy sensors, motors and variable frequency drives, ventilation, comprehensive heating system and shell improvements (Achieved 5-star energy rating) $17,000 $16,000 94% $194,000

Large metal processing facility Compressed air system improvements, including new compressor, cycling dryer, and air distribution upgrades $28,000 $19,000 65% $142,000

Plastics injection molding facility High-efficiency hydraulic molding

machines and commercial process dryers $61,000 $26,000 42% $200,000

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 5

### BUSINESS NEW CONSTRUCTION

New construction and major renovation of buildings present key opportunities to embed energy efficiency in Vermont’s business infrastructur e, benefitting generations to come. Efficiency Vermont has enjoyed a high degree of success in working with design professionals, builders and building owners to decrease the energy demands of new buildings being constructed in Vermont. Most of the design professionals in the state routinely work with Efficiency Vermont on their new building projects.

In 2003, the vast majority of Vermont businesses completing large new construction projects, and an increased number of those completing small new construction projects, worked with Efficiency Vermont. Efficiency Vermont also successfully helped to increase the comprehensiveness of small new construction projects. A key to this success has been the commitment of Vermont business operators to energy-efficient design and construction approaches. These businesses can turn to an increasingly knowledgeable network of design and construction professionals throughout the state who are creating some of the nation’s top high performance buildings. Efficiency Vermont is proud of its role in supporting these professionals through:

x The annual Better Buildings By Design conference. This is the region’s top conference on high performance buildings, attended by over 700 designers, builders and trades people seeking the latest innovations in energy-efficient approaches.

x The development of new tools for the design and construction process. These
tools include the High Performance Design Guide to Energy-Efficient Commercial Buildings – Vermont and the Northeast Region , which Efficiency Vermont developed with the American Institute of Architects in 2003. This Guide

is scheduled to launch in 2004.

x Training on high performance design and construction, including increasing understanding the Vermont Guidelines for Commercial Construction, and how to go beyond minimum standards to optimize efficiency and create high performing buildings.

x Training for Vermont Department of Buildings and General Services (BGS) staff titled “Code and Beyond.,” This training is focused on helping BGS understand and go beyond the Vermont Guidelines, as it is now a required minimum standard for all state-funded new construction projects.

One area that Efficiency Vermont focused on and improved in 2003 was direct engagement with building owners as they undertook new construction projects. Efficiency Vermont pursued all appropriate projects in the Construction Industry’s “Works In Progress” listing of significant business new construction projects in Vermont. This effort proved very successful in increasing partnerships with Vermont businesses involved in new construction. Efficiency Vermont also had increased success in engagingparties early in the design phase of a project, when the cost-effectiveness of energyefficient approaches can be optimized.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 6

### To better meet the needs and capture opportunities in the business new construction market, Efficiency Vermont began offering businesses a more customized approach to comprehensive new construction. For Vermont’s largest buildings with complex, interactive systems that offer substantial energy-saving opportunities, Efficiency Vermont supported full building simulation modeling. This approach ensures that the interactive effects of systems are fully accounted for, such as the impact of the lower heat from energy-efficient lighting on cooling system sizing. However, with many buildings, comparable levels of comprehensiveness can be achieved with more expedited and less resource-intensive services. In these instances, modeling is tailored to specific measures rather than to the whole building. In 2003, this allowed Efficiency Vermont to capture a greater share of the new construction market, thereby minimizing lost opportunities — particularly among the small buildings typical of much of Vermont construction. For customers not ready to undertake a comprehensive design process, Efficiency Vermont supported them in optimizing the appropriate systems for their buildings with custom project assistance and incentives.

To promote the benefits resulting from an integrated design approach, and to highlight Vermont designers’ and builders’ expertise in creating high performance buildings, Efficiency Vermont partnered with the Vermont chapter of the American Institute of Architects to sponsor a reception, tour, and presentation at one of the buildings constructed with a comprehensive approach in 2003.

At the end of the year, Efficiency Vermont had 22 business new construction projects enrolled in the comprehensive design approach, with four completed projects in 2003. Among the businesses that completed comprehensive construction projects in 2003, were two buildings that now use energy at a 40% lower rate than required by the Vermont
Guidelines for Commercial Construction.

The following chart illustrates the range of building types and measures that Efficiency Vermont supported in 2003, in collaborative efforts with the state’s businesses, to reduce the energy demands of new buildings in Vermont.

Business New Construction

Facility Type Efficiency

Measures Installed Customer

Investment Annual

Customer

Savings Customer

Return on

Investment Lifetime

Economic
Value Technology design &

installation firm Comprehensive building efficiency measures, including lighting, HVAC, building shell improvements, and

related controls $63,000 $17,000 24% $156,000

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 7

### Business New Construction

Facility Type Efficiency

Measures Installed Customer

Investment Annual

Customer

Savings Customer

Return on

Investment Lifetime

Economic
Value A large medical facility Water-cooled chiller, HVAC system, lighting, controls, motors $133,000 $63,000 48% $483,000

Non-profit

animal shelter Reduced lighting power density,

occupancy sensors, HVAC upgrades $4,600 $2,400 52% $26,000

Private, K-8

school HVAC economizers,

demand controlled ventilation, reduced lighting power density and

occupancy sensors $14,000 $9,000 64% $72,000

TARGETED MARKETS

In addition to efforts in support of existing and new business facilities, Efficiency Vermont targeted specific market areas that have unique opportunities for reducing energy use and energy costs. As these targeted market initiatives include activities within existing and new businesses facilities, the project work that resulted from these efforts is integrated into the existing and new facility work described above. The following discussion highlights some of Efficiency Vermont’s targeted activities undertaken in

2003.

Dairy Farms

In 2003, 99 projects were completed at Vermont dairy farms. An important development this year was a low-interest loan program, initiated by Efficiency Vermont, to address theongoing financial difficulties faced by many Vermont dairy farmers. With no- or lowinterest financing covering their costs for energy efficiency measures, farmers have been able to move ahead with projects that lower operating costs. In 2003, fourteen dairy farmers took advantage of this offer to install equipment that will improve the efficiency of their operations. Efficiency Vermont also tested the effectiveness of new ventilation fan technology to identify appropriate applications, with an aim to assist dairy farmers with a more energy-efficient form of ventilation for barns.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 8

### Multifamily Housing

Efficiency Vermont continued to work effectively with non-profit housing developers to optimize energy efficiency in the construction and renovation of multifamily, affordable housing. Efficiency Vermont leveraged its ongoing, positive working relationships with these developers to promote implementation of advanced technologies to improve building performance. Efficiency Vermont also partnered with the Vermont Conservation Housing Trust to co-sponsor a training workshop on how to prevent mold in building construction. The training was attended by architects, engineers, builders, and construction specifiers. In 2003, 353 multifamily housing units received 5-star ENERGY STAR ratings for energy efficiency.

Schools

Efficiency Vermont worked closely with the Vermont Department of Education, the Vermont Superintendents Association, and the Vermont School Boards Insurance Trust to create and launch a statewide energy survey of all public, K-12 schools in the state. The survey collected data on facility conditions, such as age, square footage, types of lighting, and other building and energy information. Prior to this survey, there was no centralized database with this information for Vermont schools. As of the end of 2003, the first year in which schools were asked for this information, approximately one-third of all facilities had responded and provided the requested data. Efficiency Vermont will use the data to establish priorities for efforts in the school market.

Ski Areas

Ski areas present significant opportunities for energy savings in commercial, residential, and industrial applications. In 2003, Efficiency Vermont partnered with the Vermont Ski Areas Association (VSAA) to create a survey on mountain operations equipment inventory and systems. This information will help identify the most effective ways to help ski areas to optimize their energy use. Efficiency Vermont also worked with the VSAA to co-sponsor a “Motor Master” training that taught operations employees from six ski areas how to optimize energy efficiency through motor equipment maintenance and appropriate replacement. By the end of 2003, 14 of the state’s 17 ski areas had completed at least one project with Efficiency Vermont. The lifetime economic value associated with these ski area efforts is approximately $28,000,000.

State Buildings

Efficiency Vermont worked with the Vermont Department of Buildings and General Services, which oversees most of the maintenance, renovation, and new construction of state buildings. Efforts were focused upon improving the efficiency and performance of both new and existing facilities. Efficiency Vermont also provided other state agencies and organizations with technical and financial assistance, including the Agency of Transportation, State Colleges, State Parks, State Police, Department of Corrections, and State Army and Air National Guard. In 2003, several projects with various state buildings

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 9

### were completed that totaled more than $533,000 in lifetime economic value. In addition, Efficiency Vermont provided technical assistance and training to State Buildings and General Services staff and their design partners, including activities to promote innovative financing options through performance contracting and other positive cash flow models. These achievements lower the cost of maintaining and operating Vermont’s state buildings, which is a benefit to all Vermonters.

Water and Wastewater Facilities

During 2003, Efficiency Vermont, the Northeast Rural Water Association and Vermont Technical College co-hosted two training events for water and wastewater operators. The “Basics of Motors, Drives, and Energy Efficiency” was approved by State Water Supply and Wastewater Management divisions for training credit hours toward operator certification requirements. For many class participants, these courses provided the first introduction to formal concepts in energy efficiency and reducing electrical operating costs. Efficiency Vermont pursued additional outreach activities, including presenting information and metered data, at the Green Mountain Water Environment Association’s annual conference, on three successful municipal projects.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 10

## 1.1.2. RESIDENTIAL ENERGY SERVICES

Throughout 2003, Efficiency Vermont served Vermont households by providing services in the following markets:

x Retail Products

x Residential New Construction

x Existing Homes

Efficiency Vermont’s 2003 residential energy services resulted in the following benefits to Vermont households: 14,997 MWh of electricity savings, $13,140,000 of lifetime economic value and 1,779 MW of reduced summer peak demand per year. Lifetime economic value is defined as the present value of the electricity, fossil fuels and water that are saved over the lifetime of the efficiency measures. To achieve these savings, Efficiency Vermont delivered efficiency services to 28,058 Vermont households.

Efficiency Vermont continued to receive national recognition for its service to Vermont households, including:

x U.S. Environmental Protection Agency (EPA) ENERGY STAR awards for Leadership in Energy Efficiency for residential new construction, lighting and appliances as part of a regional effort facilitated by the Northeast Energy Efficiency Partnerships (NEEP) and an ENERGY STAR award for Efficiency Vermont’s “Change A Light, Change the World” campaign, part of the EPA’s nationwide campaign.

x American Council for an Energy Efficient Economy awards for exemplary programs in residential new construction, lighting and appliances as part of NEEP; and,

x Increasing the penetration of ENERGY STAR qualified products and ENERGY STAR qualified new homes in Vermont markets. According to sales data from national retail chains, Vermont is among the top ten states in the nation for market share of ENERGY STAR qualified room air conditioners, clothes washers and refrigerators. Based on EPA data, Vermont has the second highest state market share of ENERGY STAR qualified homes.

The following sections highlight Efficiency Vermont’s accomplishments in the

residential markets.

RETAIL EFFICIENT PRODUCTS

As in previous years, Efficiency Vermont promoted ENERGY STAR qualified products and strengthened relationships with retail and wholesale vendors of energy-efficient products. In 2003, Efficiency Vermont encouraged and facilitated Vermonters’ purchases of ENERGY STAR qualified compact fluorescent light bulbs, lighting fixtures, ceiling fans, clothes washers, room air conditioners and refr igerators. In addition, as part of its

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 11

### effort to increase the availability of ENERGY STAR qualified fixtures, Efficiency Vermont co-sponsored a design competition for high quality efficient lighting fixtures and introduced a retail price buy-down approach for lighting incentives. Efficiency Vermont also partnered with local organizations in several towns to help educate residents and businesses about energy efficiency and the benefits of purchasing ENERGY STAR qualified products.. Throughout the year, Efficiency Vermont encouraged Vermonters, through its website, co-op advertising with retail partners and newspaper and radio advertisements, to purchase energy-efficient ENERGY STAR qualified products.

Efficiency Vermont continued its outreach to, and enrollment of, retailers and wholesalers of energy-efficient products. At year-end, more than 200 Vermont retail businesses were enrolled as ENERGY STAR qualified lighting and appliance partners. Efficiency Vermont supported these partners with training for sales staff, point-of-sale promotional materials, cooperative advertising and financial incentives (primarily to consumers).

To help offset the cost of energy-efficient products, Efficiency Vermont provided instant coupons for the purchase of ENERGY STAR qualified compact fluorescent light bulbs and fixtures, and provided mail-in rebate forms for the purchase of ENERGY STAR qualified clothes washers. From mid-April to mid-July, Efficiency Vermont also partnered with manufacturers of ENERGY STAR qualified clothes washers in the nationwide, “Double Your Savings” promotion, during which manufacturers matched Efficiency Vermont’s $50 incentive for the purchase of an ENERGY STAR qualified clothes washer. Efficiency Vermont also worked cooperatively with retail partners to facilitate seasonal purchases of ENERGY STAR qualified room air conditioners (May 1- July 31) and refrigerators (July1 – Sept 30). A sales incentive also was made available to salespeople for ENERGY STAR qualified refrigerators sold from October to December. While a financial incentive was originally planned for newly introduced ENERGY STAR qualified freezers, Efficiency Vermont representatives learned from appliance dealers that none of the new higher efficiency freezers were yet being stocked in Vermont stores. Efficiency Vermont continues to work with appliance dealers to encourage them to bring
these freezers into the Vermont retail market.

Efficiency Vermont undertook special efforts to address the limited selection of energyefficient lighting fixtures available to Vermont consumers. Efficiency Vermont was a cosponsor with the Council for Energy Efficiency and the American Lighting Association,in supporting an international competition for the design and manufacture of energyefficient lighting fixtures. This competition resulted in the selection of eleven winning designs in 2003; the first year of this two-year design competition. In 2004, manufacturers will produce the fixtures and develop marketing plans to distribute and sell

them.

Also during 2003, Efficiency Vermont provided seven Vermont lighting showrooms with an initiative which enabled them to increase the number and variety of energy-efficient fixtures they stock and display. Although the initial sales of fixtures have been limited,

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 12

### Efficiency Vermont is continuing to work with these showrooms and is seeking additional ways to stimulate the sale of energy-efficient fixtures.

In October, Efficiency Vermont originated and supported the “Change A Light” Challenge for the Village of Poultney, an event that highlighted all of Efficiency Vermont’s objectives for the retail m arket: Partnerships with local retailers; the promotion of ENERGY STAR qualified products; incentives to enable consumers to overcome first cost barriers to their purchase of energy-efficient products; and general public education about the benefits of energy efficiency. Working with Williams True Value Hardware, a retail partner in Poultney, and with the students of Green Mountain College and the administration of the Town of Poultney, Efficiency Vermont challenged the residents of Poultney to rep lace at least one incandescent light bulb in their homes with an energy-efficient compact fluorescent light (CFL). Efficiency Vermont encouraged residents to participate by providing information about the ways that this easy action could save energy, save money and reduce power plant emissions.

Poultney residents not only accepted the challenge, they also purchased more than 3,000 additional CFLs with incentives from Efficiency Vermont. If every Vermont household adopted this simple switch, Vermonters would save enough electricity to light more than 14,000 households for a year.

This success was due to the support and encouragement of Governor James Douglas; Williams True Value Hardware; which facilitated providing a free bulb to every participating household; and Green Mountain College students and the administration of the Town of Poultney, who participated in a range of promotional activities. This demonstration of partnership, community support and energy efficiency action supports Efficiency Vermont’s goals of transforming Vermont’s retail market for energy-efficient products as well as expanding Vermonters’ support for energy efficiency. The eventattracted the attention of media throughout Vermont, which further promoted the Changea-Light Challenge statewide. As a result of this successful event, the US Environmental Protection Agency recognized Efficiency Vermont as an ENERGY STAR Partner of the Year for the “Change A Light, Change the World” campaign.

The U.S. Environmental Protection Agency (EPA) also acknowledged Efficiency Vermont’s contribution to the national energy efficiency effort by selecting the Efficiency Vermont Lighting Guide as the source document for their web-based “ENERGY STAR Light Fixture Guide.” This guide is available at: www.energystar.gov/index.cfm?c=fixture_guide.pr_fixtures_guide_index

In 2003, Efficiency Vermont initiated a pilot activity to simplify the current process of lowering reducing the retail price of high-efficiency lighting products. This limited pilot replaces the current instant coupon for consumers with an incentive payment to lighting manufacturers and/or retailers. Although this approach reduces Efficiency Vermont’s ability to track customer purchase information, it increases the efficiency of incentive processing and reduces the costs for processing lighting incentive data.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 13

### RESIDENTIAL NEW CONSTRUCTION

Efficiency Vermont’s residential new construction services focus upon improving the performance and energy efficiency of Vermonters’ new homes. 2003 marked the first year that these services were available to all builders and buyers of new homes in Vermont, due to the expansion of these services to include members of the Washington Electric Cooperative.

As in previous years, Efficiency Vermont reached out to builders and buyers of new homes to encourage their adoption of energy-efficient approaches. Efficiency Vermont provided technical assistance, plan reviews, on-site inspections, performance testing and both ENERGY STAR labeling and energy code assistance. The year also marked the completion of a record number of ENERGY STAR qualified single family homes. More than 300 such homes were performance tested to be 20% or more energy-efficient thanspecified by the Vermont Residential Building Energy Standard, and to contain energyefficient lighting, improved ventilation and combustion air safety measures. Homes completed in 2003 also included a greater number of energy-efficient lighting fixtures than in homes built in prior years.

The increasing penetration of ENERGY STAR qualified homes into Vermont’s residential new construction market has been acknowledged by the U.S. Environmental Protection Agency. The EPA recognized Efficiency Vermont’s efforts in sponsoring over 500 ENERGY STAR qualified homes and for achieving the second highest state market share of ENERGY STAR qualified homes in the nation. The American Council for an Energy Efficient Economy also recognized Efficiency Vermont’s residential new construction services as exemplary and as a model for other states to follow.

To increase awareness of the benefits of an ENERGY STAR qualified home among both builders and buyers, Efficiency Vermont continued its educational outreach efforts in

2003. These outreach efforts included

x Efficiency Vermont’s Better Buildings by Design 2003 Conference - the region’s top new construction conference, where Vermont’s designers and builders gathered to learn about cutting-edge approaches to building durability, efficiency and value from national leaders in the field;

x Sponsorship of several training workshops at building supply stores (Gregory Supply in Burlington, Parker & Stearns in Johnson and H. Greenberg & Son in Bennington);

x Presentations to state-wide chapte rs of Habitat for Humanity;

x Efficiency Vermont’s presence at Home and Builders’ Shows; and,

x Working in close association with the Home Builders Associations of both
Northern and Southern Vermont.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 14

### EXISTING HOMES

Efficiency Vermont’s core efficiency services to the existing homes market consist of the following:

x Low-Income Single Family: Efficiency Vermont continued the delivery of electric efficiency services to low-income Vermont households through its partnership with the five agencies that deliver the statewide Weatherization Assistance Program. Eligible customers received services that included the installation of ENERGY STAR qualified light bulbs and fixtures; replacement ENERGY STAR qualified refrigerators for inefficient and high usage refrigerators; waterbed insulation pads or mattress replacements; and, when cost effective, the replacement of electric domestic hot water heaters and electric space heating systems with units using less costly fossil fuels.

x Customer Service: In addition to providing energy efficiency information, via phone and e-mail, Efficiency Vermont provided Vermonters with tools to empower them to take positive action to lower their energy usage. Staff distributed do-it-yourself energy audit compact discs and loaned meters that enabled people to measure individual equipment usage. Efficiency Vermont provided an energy checklist to enable households to conduct their own home energy assessments. Efficiency Vermont also distributed printed Energy Saving Tips and started the development of materials for Vermonters who use electric water heaters, as well as materials to address the unique needs of renters.

x High Usage Households: Vermont households with high electric usage (typically 7000 KWh or more per year) may be candidates for electric efficiency improvements that can significantly reduce their energy costs. Through customer inquiries and Efficiency Vermont’s outreach efforts, high usage households received a range of services including, as applicable: Technical assistance; energy saving tips; on-site energy audits with direct installation of efficient lighting andhot water conservation measures; and financial incentives for undertaking costeffective efficiency improvements. By using these incentives to reduce the purchase price, households can choose to replace their electric hot water and/or space heating system, make improvements such as insulation and air sealing and/or retire their inefficient refrigerator early and replace it with an ENERGY STAR qualified model.

In addition to these core efficiency services, Efficiency Vermont initiated steps in the following areas to expand the efficiency services available to customers in the Existing

Homes market:

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 15

### x Furnace Fans: Improvements in electric motor design have created an opportunity for Vermonters to lower energy costs by utilizing energy-efficient furnace fan motors. In 2003, Efficiency Vermont completed a technical review of high efficiency furnace fan motors in high efficiency forced air heating systems. Efficiency Vermont then worked with Vermont Gas Systems and the Consortium for Energy Efficiency to determine the benefits of this technology for Vermont residents. As a result, in 2004, Efficiency Vermont will offer incentives for the purchase/installation of high efficiency forced air heating systems with high efficiency fan motors

x Central Air Conditioning: Market information shows that the increase in central air conditioning systems being installed in Vermont homes has an impact on peak summer energy demand. Therefore, Efficiency Vermont determined that high efficiency central air conditioning presents an opportunity for cost-effective energy savings. As a result, in 2004, Efficiency Vermont will provide incentives and contractor training for the sale/installation of ENERGY STAR qualified central air conditioning equipment.

x Home Performance Contracting: Efficiency Vermont has identified a need for comprehensive efficiency services to address the broader scope of residential energy use. Therefore, using a model for comprehensive home performance (retrofit services) implemented in New York, Efficiency Vermont has begun to adapt this model for Vermont use. Using the Building Performance Institute (BPI) of Albany, New York performance specifications that have been adopted by several states, Efficiency Vermont had five staff members complete an extensive training program to become BPI certified technicians. Efficiency Vermont’s plans for 2004 call for this training and certification to be provided to Vermont contractors. This will enable them to provide comprehensive home assessment and installation services. In addition to providing the training and certification, Efficiency Vermont will work with these contractors to help them market their
enhanced skills.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 16Totals Business Energy Services OtherServicesAll Servicesand InitiativesIncluding CCEVT Servicesand InitiativesSubtotalBusinessEnergyServicesSubtotalResidentialEnergyServicesBusinessNewConstructionBusinessExistingFacilitiesBusinessInitiativesResidentialNewConstructionEfficientProductsResidentialExistingBuildingsResidentialInitiativesCustomerCreditProgramCostsYear to Date Costs $12,493,746 $12,168,677 $6,918,895 $5,249,782 $2,772,004 $3,735,496 $411,395 $1,220,717 $1,729,655 $2,189,841 $109,568 $325,069* Annual Budget Estimate $13,103,732 $12,481,668 $7,036,123 $5,445,545 $2,560,697 $3,765,389 $710,037 $1,356,641 $1,812,672 $2,065,210 $211,022 $622,064Unspent Annual Budget Estimate $609,986 $312,991 $117,228 $195,764 ($211,307) $29,893 $298,642 $135,924 $83,017 ($124,632) $101,454 $296,995% Annual Budget Estimate Unspent 5% 3% 2% 4% -8% 1% 42% 10% 5% -6% 48% 48%Savings ResultsMWh Year to Date 51,216 46,675 31,677 14,997 9,64222,035nap 6359,9014,461nap 4,541MWh cumulative starting 1/1/03 51,216 46,675 31,677 14,997 9,64222,035nap 6359,9014,461nap 4,5413-Year MWh Goal nap 118,250 69,466 48,784 18,450 51,016 nap 3,530 32,732 12,523 nap nap% of 3-Year MWh Goal nap 39% 46% 31% 52% 43% nap 18% 30% 36% nap napParticipationPartic.w/ installs Year to Date 28,872 28,871 813 28,058 142671nap 37625,9591,723nap 1Partic.w/ installs cumulative starting 1/1/03 28,872 28,871 813 28,058 142671nap 37625,9591,723nap 1Total Costs for Services and Initiatives (including CC), Administration and ITServicesTotal AdministrationInformationSystemsServices andInitiativesCostsCostsYear to Date Costs $12,957,903 $99,589 $364,568 $12,493,746* Annual Budget Estimate $13,639,997 $139,714 $396,551 $13,103,732Unspent Annual Budget Estimate $682,094 $40,125 $31,983 $609,986% Annual Budget Estimate Unspent 5% 29% 8% 5%* Annual projections are estimates only and provided for informational purposes.The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals.Residential Energy Services2.1.1. Services and Initiatives Summary



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 17Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03 Cumulative starting

3/1/00 [b]

# participants with installations 32,307 28,872 nap 28,872 96,712 # participants with analysi s 3,555 3,772 nap 3,772 14,794 # participants with analysis and installation s 3,678 2,598 nap 2,598 11,085

Services and Initiatives Cost s Operating Costs

Administration $94,751 $99,589 $139,714 $99,589 $375,001

Services and Initiative s $2,324,184 $2,892,451 $3,066,448 $2,892,451 $8,460,683 Program Planning $324,156 nap nap nap $1,006,327 Marketing/Business Developmen t $1,367,073 $1,896,665 $1,926,875 $1,896,665 $4,738,693 Information System s $300,327 $364,568 $396,551 $364,568 $1,059,816 Subtotal Operating Costs $4,410,491 $5,253,273 $5,529,588 $5,253,273 $15,640,520

Incentive Costs Incentives to Participant s $4,633,232 $5,163,712 $5,268,989 $5,163,712 $15,851,820

Incentives to Trade Allie s $609 $12,620 $13,533 $12,620 $13,229

Subtotal Incentive Costs $4,633,841 $5,176,333 $5,282,523 $5,176,333 $15,865,050

Technical Assistance Cost s Services to Participant s $1,682,223 $2,236,926 $2,451,527 $2,236,926 $5,843,549

Services to Trade Allie s $255,827 $291,371 $376,359 $291,371 $992,280

Subtotal Technical Assistance Cost s $1,938,050 $2,528,298 $2,827,886 $2,528,298 $6,835,830

Total Efficiency Vermont Cost s $10,982,382 $12,957,903 $13,639,997 $12,957,903 $38,341,399

Total Participant Costs $5,831,679 $7,530,003 nav $7,530,003 $22,025,205 Total Third Party Costs $513,229 $709,543 nav $709,543 $1,665,362

Total Services and Initiatives Cost s $17,327,290 $21,197,449 $13,639,997 $21,197,449 $62,031,966

Annualized MWh Saving s 40,557 51,216 nap 51,216 152,802 Lifetime MWh Savings 581,308 761,488 nap 761,488 2,224,174 TRB Savings (2003$) $34,289,001 $44,805,794 nap $44,805,794 $133,956,177 Winter Coincident Peak kW Saving s 7,467 8,059 nap 8,059 27,462 Summer Coincident Peak kW Saving s 4,996 6,502 nap 6,502 17,937 Annualized MWh Savings/Participan t 1.255 1.774 nap 1.774 1.580 Weighted Lifetime 14 15 nap 15 15

Committed Incentives $1,117,709 $1,685,749 nap $1,685,749 $1,685,749

Annualized MWh Savings (adjusted for measure life ) 152,166 Winter Coincident Peak kW Savings (adjusted for measure life ) 27,386 Summer Coincident Peak kW Savings (adjusted for measure life ) 17,862

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.2. Services and Initiatives including Customer Credit [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 18Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03 Cumulative starting

3/1/00 [b]

# participants with installations 32,306 28,871 nap 28,871 96,711 # participants with analysi s 3,555 3,772 nap 3,772 14,794 # participants with analysis and installation s 3,678 2,598 nap 2,598 11,085

Services and Initiatives Cost s Operating Costs

Administration $94,751 $99,589 $139,714 $99,589 $375,001

Services and Initiative s $2,270,975 $2,875,274 $3,039,189 $2,875,274 $8,339,431 Program Planning $315,656 nap nap nap $977,110 Marketing/Business Developmen t $1,367,073 $1,896,665 $1,926,875 $1,896,665 $4,738,693 Information System s $300,327 $364,568 $396,551 $364,568 $1,059,816 Subtotal Operating Costs $4,348,782 $5,236,096 $5,502,329 $5,236,096 $15,490,051

Incentive Costs Incentives to Participant s $4,206,339 $4,858,528 $4,678,206 $4,858,528 $14,694,753

Incentives to Trade Allie s $609 $12,620 $13,533 $12,620 $13,229

Subtotal Incentive Costs $4,206,948 $4,871,149 $4,691,740 $4,871,149 $14,707,983

Technical Assistance Cost s Services to Participant s $1,682,223 $2,234,218 $2,447,504 $2,234,218 $5,840,841

Services to Trade Allie s $255,827 $291,371 $376,359 $291,371 $992,280

Subtotal Technical Assistance Cost s $1,938,050 $2,525,589 $2,823,864 $2,525,589 $6,833,121

Total Efficiency Vermont Cost s $10,493,780 $12,632,834 $13,017,933 $12,632,834 $37,031,155

Total Participant Costs $5,831,679 $7,520,763 nav $7,520,763 $22,015,965 Total Third Party Costs $513,229 $709,543 nav $709,543 $1,665,362

Total Services and Initiatives Cost s $16,838,688 $20,863,140 $13,017,933 $20,863,140 $60,712,482

Annualized MWh Saving s 38,363 46,675 nap 46,675 144,726 Lifetime MWh Savings 552,705 693,356 nap 693,356 2,107,321 TRB Savings (2003$) $32,945,594 $41,987,042 nap $41,987,042 $128,535,019 Winter Coincident Peak kW Saving s 7,215 7,550 nap 7,550 26,442 Summer Coincident Peak kW Saving s 4,745 5,998 nap 5,998 16,924 Annualized MWh Savings/Participan t 1.187 1.617 nap 1.617 1.496 Weighted Lifetime 14 15 nap 15 15

Committed Incentives $1,117,709 $1,685,749 nap $1,685,749 $1,685,749

Annualized MWh Savings (adjusted for measure life ) 144,089 Winter Coincident Peak kW Savings (adjusted for measure life ) 26,366 Summer Coincident Peak kW Savings (adjusted for measure life ) 16,849

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.3. Services and Initiatives excluding Customer Credit [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 192.1.4. Efficiency Vermont Services & Initiatives - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$580,331Air ConditioningEff.3,175 1,949 1,827 40,976 62 951 635 0 $349,005$859,095Cookingand Laundry4,189 1,973 1,465 27,597 388 284 5,470 38,433 $205,122$120,235Design Assistance15 293 272 5,184 35 49 818 0 $80,535$207,112Hot Water Efficiency927 333 288 2,716 52 40 4,821 8,292 $39,248$204,398Hot Water Fuel Switch347 1,809 1,767 52,329 315 202 -6,460 0 $270,163$1,599,281Industrial Process Eff.29 9,810 9,370 138,533 1,909 470 29,111 -34 $487,814$1,337,411Lighting21,298 18,691 16,470 229,298 2,979 2,399 -7,410 0 $1,740,042$806,620Motors145 5,428 4,922 75,997 688 837 1,149 0 $500,502$16,285Other Efficiency6 98 85 3,781 10 10 0 0 $15,660$48,328Other Fuel Switch32 398 361 8,764 46 67 -1,272 0 $36,383-$267,402Other Indirect Activity334 71 61 120 51 47 0 0 $173,367$561,947Refrigeration1,960 3,141 2,829 44,107 370 491 -263 0 $522,206$596,005Space Heat Efficiency409 74 66 1,723 18 12 21,266 0 $6,475$565,579Space Heat Fuel Switch209 1,843 1,902 53,726 543 0 -6,458 0 $286,139$285,532Ventilation645 764 686 8,507 83 137 5,239 0 $145,866$6Water Conservation1 0 0 0 0 0 0 20 $046,675 42,372 693,356 7,550 5,998 46,646 46,711Totals$4,858,527 $7,520,763



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 202.1.5. Efficiency Vermont Services & Initiatives - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$10,226Barton90 110 104 1,680 18 15 -180 140 $18,294$817Burlington62 29 23 238 5 4 0 4 $1,495$421,594Citizens1,329 2,488 2,292 42,811 469 231 324 1,904 $296,671$2,541,932CVPS13,629 19,346 17,456 275,278 3,133 2,304 19,396 21,476 $1,754,273$100,449EnosburgFalls194 432 389 6,689 53 56 -212 154 $43,407$2,596,380Green Mountain8,345 15,097 13,743 232,599 2,353 2,325 8,269 15,886 $1,752,428$25,800Hardwick379 288 244 3,747 44 37 -108 236 $42,455$5,115Hyde Park111 65 53 1,093 13 5 36 152 $14,589$6,728Jacksonville27 42 37 511 8 6 3 99 $4,432$11,883Johnson58 69 64 1,385 15 6 -104 85 $14,703$295,585Ludlow211 2,410 2,320 29,575 540 26 17,437 152 $113,902$46,758Lyndonville413 465 408 6,519 64 52 -59 303 $50,031$140,863Morrisville282 513 453 7,988 70 74 155 447 $57,241$28,536Northfield155 179 160 2,769 27 25 -38 225 $24,553$278,781Orleans20 1,152 1,081 17,220 164 162 -199 36 $120,012$513Readsboro14 4 3 40 1 1 2 19 $423$3,038Rochester44 43 46 580 7 7 14 76 $6,384$393,406Stowe200 1,074 1,000 17,588 149 172 -225 368 $96,110$370,677Swanton342 755 698 17,255 85 185 120 521 $108,972$170,528VT Electric Coop1,727 1,313 1,127 18,486 208 203 1,700 3,019 $223,278$15,576VT Marble85 135 126 1,833 18 18 -25 95 $23,077$55,576Washington Electric1,154 667 544 7,472 107 84 341 1,313 $91,79646,675 42,372 693,356 7,550 5,998 46,646 46,711Totals28,871$4,858,527 $7,520,763



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 212.1.6. Efficiency Vermont Services & Initiatives - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$184,560Addison1,762 1,508 1,306 20,133 281 234 279 2,498 $156,655$427,171Bennington1,299 2,315 2,139 32,598 357 197 3,482 3,481 $216,828$208,952Caledonia1,563 2,115 1,922 30,644 322 281 -9 1,090 $288,623$1,527,831Chittenden5,515 8,714 7,968 136,724 1,361 1,306 7,150 11,385 $1,010,092$36,152Essex196 310 273 4,476 47 43 34 262 $56,131$792,393Franklin2,104 3,661 3,270 63,023 496 624 -73 3,379 $389,080$46,152Grand Isle319 269 236 4,210 50 30 37 544 $36,524$614,602Lamoille1,265 2,284 2,060 37,057 332 361 844 1,724 $289,707$161,736Orange1,339 1,338 1,141 17,064 196 187 209 1,955 $209,067$576,049Orleans944 3,010 2,814 48,049 524 318 -378 1,211 $346,215$798,704Rutland4,606 7,171 6,561 103,924 1,242 667 11,479 4,742 $474,418$825,742Washington3,520 5,495 4,930 75,896 859 817 1,410 4,105 $542,606$538,392Windham1,683 3,157 2,867 51,138 494 487 1,186 3,200 $316,460$782,327Windsor2,756 5,329 4,885 68,421 988 446 20,996 7,134 $526,12246,675 42,372 693,356 7,550 5,998 46,646 46,711Totals28,871$4,858,527 $7,520,763



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 22

### 2003 Lifetime (Present Value) Avoided Cost of Electricity nap $31,137,456 Fossil Fuel Savings (Costs) $220,648 $4,001,293 Water Savings (Costs) $350,728 $6,848,295 Total $571,376 $41,987,042

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 42,372 39,935 46,675 Winter on peak 12,368 11,581 13,888 Winter off peak 5,995 5,458 6,268 Summer on peak 14,003 13,370 15,769 Summer off peak 10,005 9,526 10,812

Coincident Demand Savings (kW) Winter 7,059 6,611 7,550 Shoulder 6,650 6,280 7,083 Summer 5,562 5,293 5,998

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 42,597 46,711 614,724 Annualized fuel savings (increase) MMBtu 46,732 46,646 525,670 LP 10,034 10,761 199,123 NG 5,709 6,188 94,117 Oil/Kerosene 31,224 29,508 235,517 Wood (222) (200) (2,997)

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $367,411 $365,585 $3,700,690 Savings at meter 

## 2.1.7. Efficiency Vermont Services & Initiatives - Total Resource Benefits [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 23

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 587 813 nap 813 # participants with analysis 324 815 nap 815 # participants with analysis and installations 238 499 nap 499

Services and Initiatives Costs Operating Costs

Services and Initiatives $1,208,167 $1,704,116 $1,921,376 $1,704,116 Marketing/Business Development $669,776 $954,311 $1,031,255 $954,311 Subtotal Operating Costs $1,877,943 $2,658,427 $2,952,631 $2,658,427

Incentive Costs Incentives to Participants $1,654,935 $2,825,414 $2,546,815 $2,825,414

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $1,654,935 $2,825,414 $2,546,815 $2,825,414

Technical Assistance Costs Services to Participants $826,661 $1,435,055 $1,536,677 $1,435,055

Services to Trade Allies $9,084 $0 $0 $0

Subtotal Technical Assistance Costs $835,745 $1,435,055 $1,536,677 $1,435,055

Total Efficiency Vermont Costs $4,368,623 $6,918,895 $7,036,123 $6,918,895

Total Participant Costs $2,966,272 $5,729,815 nav $5,729,815 Total Third Party Costs $124,752 $274,174 nav $274,174

Total Services and Initiatives Costs $7,459,647 $12,922,884 $7,036,123 $12,922,884

Annualized MWh Savings 18,436 31,677 nap 31,677 Lifetime MWh Savings 288,803 488,066 nap 488,066 TRB Savings (2003$) $15,679,544 $28,847,145 nap $28,847,145 Winter Coincident Peak kW Savings 3,915 4,916 nap 4,916 Summer Coincident Peak kW Savings 2,460 4,219 nap 4,219 Annualized MWh Savings/Participant 31.407 38.963 nap 38.963 Weighted Lifetime 16 15 nap 15

Committed Incentives $1,117,709 $1,685,749 nap $1,685,749

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.8. Business Energy Services - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 242.1.9. Business Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$523,736Air ConditioningEff.70 1,766 1,669 38,454 62 647 635 0 $253,313$62,401Cookingand Laundry38 50 42 693 10 7 678 1,509 $11,657$120,235Design Assistance15 293 272 5,184 35 49 818 0 $80,535$50,342Hot Water Efficiency71 97 84 954 14 11 2,183 6,518 $18,635$46,518Hot Water Fuel Switch39 519 487 13,625 92 61 -1,883 0 $45,720$1,599,281Industrial Process Eff.29 9,810 9,370 138,533 1,909 470 29,111 -34 $487,814$1,068,371Lighting545 9,555 9,107 141,771 1,517 1,478 -7,410 0 $928,570$806,471Motors144 5,427 4,921 75,988 688 835 1,149 0 $500,451$16,285Other Efficiency6 98 85 3,781 10 10 0 0 $15,660$48,328Other Fuel Switch32 398 361 8,764 46 67 -1,272 0 $36,383$5,048Other Indirect Activity19 71 61 120 51 47 0 0 $1,815$543,405Refrigeration105 2,416 2,198 39,453 281 406 -263 0 $242,974$436,253Space Heat Efficiency52 18 18 391 1 12 12,790 0 $4,943$162,615Space Heat Fuel Switch41 474 475 12,662 124 0 -1,679 0 $63,258$240,521Ventilation70 687 622 7,692 75 118 5,239 0 $133,687$6Water Conservation1 0 0 0 0 0 0 20 $031,677 29,772 488,066 4,916 4,219 40,096 8,013Totals$2,825,414 $5,729,815



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 252.1.10. Business Energy Services - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$3,458Barton6 48 48 505 8 8 -96 0 $6,217$275,246Citizens113 1,571 1,466 25,567 290 144 1,090 23 $139,873$1,901,603CVPS294 12,995 12,283 203,907 2,066 1,505 16,113 3,660 $973,092$90,684EnosburgFalls11 327 298 4,934 37 44 -120 0 $30,647$1,897,449Green Mountain267 10,228 9,519 153,650 1,447 1,776 5,312 3,947 $1,086,853$15,361Hardwick11 106 96 1,555 16 16 -74 0 $15,788-$60Hyde Park1 1 1 9 0 0 -1 0 $152$3,907Jacksonville3 25 23 245 4 4 13 52 $1,925$4,140Johnson5 21 20 468 5 1 -43 22 $3,084$255,809Ludlow4 2,185 2,117 25,758 490 8 17,727 0 $87,606$35,545Lyndonville8 262 244 4,080 32 31 -84 0 $18,419$122,964Morrisville7 368 332 5,902 44 58 163 139 $37,429$21,559Northfield5 95 91 1,683 14 15 -22 0 $9,632$278,200Orleans2 1,142 1,073 17,119 162 161 -202 0 $117,757$740Rochester2 25 31 404 4 5 -33 0 $3,632$381,974Stowe19 981 925 16,614 133 158 -328 12 $86,473$351,038Swanton7 582 555 14,868 57 161 -85 0 $79,782$60,991VT Electric Coop34 518 469 8,156 79 88 805 158 $89,030$12,715VT Marble3 104 100 1,529 13 13 -37 0 $17,130$16,491Washington Electric11 95 83 1,113 15 21 -2 0 $20,89431,677 29,772 488,066 4,916 4,219 40,096 8,013Totals813$2,825,414 $5,729,815



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 262.1.11. Business EnergyServices - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$106,291Addison31 769 702 11,731 155 146 178 166 $79,825$339,984Bennington40 1,664 1,607 24,503 248 110 3,312 1,191 $130,567$167,573Caledonia38 1,313 1,257 20,824 192 197 125 31 $164,186$1,021,715Chittenden157 5,698 5,335 86,414 816 921 1,789 1,972 $562,090$31,186Essex17 173 160 2,596 25 29 104 0 $23,940$644,917Franklin65 2,610 2,379 46,943 312 495 -443 93 $240,057$10,525Grand Isle7 66 57 821 9 10 0 0 $10,064$547,549Lamoille44 1,669 1,549 28,481 227 271 771 331 $186,132$105,586Orange23 647 582 9,430 86 109 -6 167 $109,743$476,354Orleans105 2,336 2,206 35,774 399 251 421 0 $215,037$646,821Rutland75 5,090 4,861 82,989 891 393 11,206 665 $251,029$661,436Washington92 3,686 3,451 53,255 549 615 773 171 $332,096$361,143Windham59 2,048 1,898 33,146 269 386 1,903 331 $168,522$608,733Windsor60 3,908 3,728 51,158 738 286 19,963 2,896 $352,12531,677 29,772 488,066 4,916 4,219 40,096 8,013Totals813$2,825,414 $5,729,815



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 27

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 31,719 28,058 nap 28,058 # participants with analysis 3,231 2,957 nap 2,957 # participants with analysis and installations 3,440 2,099 nap 2,099

Services and Initiatives Costs Operating Costs

Services and Initiatives $1,378,465 $1,171,158 $1,117,813 $1,171,158 Marketing/Business Development $697,297 $942,354 $895,620 $942,354 Subtotal Operating Costs $2,075,762 $2,113,513 $2,013,433 $2,113,513

Incentive Costs Incentives to Participants $2,551,403 $2,033,114 $2,131,392 $2,033,114

Incentives to Trade Allies $609 $12,620 $13,533 $12,620

Subtotal Incentive Costs $2,552,012 $2,045,735 $2,144,925 $2,045,735

Technical Assistance Costs Services to Participants $855,562 $799,163 $910,827 $799,163

Services to Trade Allies $246,743 $291,371 $376,359 $291,371

Subtotal Technical Assistance Costs $1,102,305 $1,090,534 $1,287,186 $1,090,534

Total Efficiency Vermont Costs $5,730,079 $5,249,782 $5,445,545 $5,249,782

Total Participant Costs $2,865,407 $1,790,948 nav $1,790,948 Total Third Party Costs $388,477 $435,369 nav $435,369

Total Services and Initiatives Costs $8,983,963 $7,476,099 $5,445,545 $7,476,099

Annualized MWh Savings 19,927 14,997 nap 14,997 Lifetime MWh Savings 263,902 205,290 nap 205,290 TRB Savings (2003$) $17,262,336 $13,139,897 nap $13,139,897 Winter Coincident Peak kW Savings 3,300 2,634 nap 2,634 Summer Coincident Peak kW Savings 2,285 1,779 nap 1,779 Annualized MWh Savings/Participant 0.628 0.535 nap 0.535 Weighted Lifetime 13 14 nap 14

Committed Incentives nap nap nap 0

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.12. Residential Energy Services - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 282.1.13. Residential Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$56,595Air ConditioningEff.3,105 184 158 2,521 0 303 0 0 $95,693$796,694Cookingand Laundry4,151 1,923 1,423 26,903 378 277 4,791 36,924 $193,465$156,770Hot Water Efficiency856 236 204 1,762 38 29 2,638 1,774 $20,613$157,880Hot Water Fuel Switch308 1,290 1,280 38,704 223 142 -4,577 0 $224,443$269,040Lighting20,753 9,137 7,364 87,527 1,461 921 0 0 $811,473$150Motors1 1 1 8 0 2 0 0 $51-$272,450Other Indirect Activity315 0 0 0 0 0 0 0 $171,552$18,542Refrigeration1,855 725 632 4,654 90 86 0 0 $279,232$159,753Space Heat Efficiency357 57 48 1,332 17 0 8,476 0 $1,532$402,964Space Heat Fuel Switch168 1,369 1,426 41,064 419 0 -4,779 0 $222,882$45,011Ventilation575 77 64 814 8 19 0 0 $12,17914,997 12,600 205,290 2,634 1,779 6,550 38,699Totals$2,033,114 $1,790,948



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 292.1.14. Residential Energy Services - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$6,769Barton84 63 56 1,175 10 7 -84 140 $12,077$817Burlington62 29 23 238 5 4 0 4 $1,495$146,348Citizens1,216 916 827 17,245 179 87 -766 1,881 $156,798$640,329CVPS13,335 6,351 5,174 71,371 1,066 799 3,284 17,815 $781,181$9,765EnosburgFalls183 105 90 1,754 17 12 -92 154 $12,760$698,931Green Mountain8,078 4,869 4,224 78,948 906 550 2,957 11,940 $665,575$10,439Hardwick368 182 148 2,192 29 20 -34 236 $26,668$5,175Hyde Park110 64 52 1,085 12 5 37 152 $14,437$2,821Jacksonville24 17 15 266 3 1 -10 48 $2,506$7,743Johnson53 49 44 917 10 5 -61 63 $11,619$39,776Ludlow207 224 203 3,817 50 18 -290 152 $26,296$11,214Lyndonville405 203 165 2,439 32 21 25 303 $31,611$17,899Morrisville275 145 120 2,086 26 16 -8 309 $19,813$6,978Northfield150 85 69 1,086 14 10 -16 225 $14,922$581Orleans18 10 8 100 1 1 2 36 $2,255$513Readsboro14 4 3 40 1 1 2 19 $423$2,298Rochester42 18 15 176 3 2 47 76 $2,752$11,432Stowe181 93 75 975 16 13 103 356 $9,637$19,639Swanton335 173 143 2,386 29 23 204 521 $29,190$109,537VT Electric Coop1,693 795 658 10,330 130 115 895 2,861 $134,248$2,861VT Marble82 31 27 304 5 5 12 95 $5,948$39,085Washington Electric1,143 572 461 6,359 92 62 343 1,313 $70,90314,997 12,600 205,290 2,634 1,779 6,550 38,699Totals28,058$2,033,114 $1,790,948



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 302.1.15. Residential Energy Services - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$78,269Addison1,731 739 603 8,402 126 88 100 2,332 $76,830$87,186Bennington1,259 651 532 8,095 109 87 171 2,290 $86,261$41,379Caledonia1,525 802 664 9,820 130 84 -134 1,059 $124,437$506,116Chittenden5,358 3,015 2,633 50,310 545 385 5,361 9,413 $448,002$4,966Essex179 136 113 1,880 21 14 -70 262 $32,191$147,476Franklin2,039 1,051 892 16,080 184 129 370 3,286 $149,023$35,627Grand Isle312 203 179 3,389 42 20 37 544 $26,460$67,053Lamoille1,221 615 511 8,576 105 89 73 1,394 $103,575$56,150Orange1,316 692 559 7,634 110 78 215 1,789 $99,324$99,695Orleans839 674 608 12,275 126 67 -800 1,211 $131,179$151,883Rutland4,531 2,081 1,700 20,934 351 273 273 4,077 $223,389$164,306Washington3,428 1,809 1,479 22,642 310 203 637 3,935 $210,510$177,249Windham1,624 1,109 969 17,991 225 102 -717 2,870 $147,937$173,594Windsor2,696 1,421 1,157 17,262 251 160 1,033 4,238 $173,99614,997 12,600 205,290 2,634 1,779 6,550 38,699Totals28,058$2,033,114 $1,790,948



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 31Year 2003-2005PSB ApprovedBudgetsSectorAllocation byCustomer RateRevenueTotal % Total % % %Business Energy Services$31,665,897 71% 36,219 71% 60% 56%Residential Energy Services$13,139,89729%14,99729%40%44%Total$44,805,794 100% 51,216 100% 100% 100%*Data in this table includes Customer Credit Program results.Annualized MWh EnergySavings starting 01/01/03Total Resource Benefitsstarting 01/01/032.1.16. Cumulative Distributions by Customer Sector



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 32Total % Total % Total %Addison5.9% 1,7626.1% $1,179,265 2.6% 1,5082.9%Bennington6.1% 1,2994.5% $2,073,603 4.6% 2,3154.5%Caledonia4.9% 1,5635.4% $1,446,465 3.2% 2,1154.1%Chittenden24.1% 5,51619.1% $10,559,067 23.6% 13,25525.9%Essex1.1% 1960.7% $216,389 0.5% 3100.6%Franklin7.5% 2,1047.3% $2,823,099 6.3% 3,6617.1%Grand Isle1.1% 3191.1% $232,738 0.5% 2690.5%Lamoille3.8% 1,2654.4% $1,942,004 4.3% 2,2844.5%Orange4.6% 1,3394.6% $977,581 2.2% 1,3382.6%Orleans4.3% 9443.3% $2,160,021 4.8% 3,0105.9%Rutland10.4% 4,60616.0% $6,564,979 14.7% 7,17114.0%Washington9.5% 3,52012.2% $7,475,284 16.7% 5,49510.7%Windham7.3% 1,6835.8% $2,549,876 5.7% 3,1576.2%Windsor9.4% 2,7569.5% $4,605,423 10.3% 5,32910.4%Total100.0% 28,872 100.0% $44,805,794 100.0% 51,216 100.0%*Data in this table includes Customer Credit Program results.Number of Participantsstarting 01/01/03Total Resource Benefitsstarting 01/01/032.1.17. Cumulative Distributions by CountyAnnualized MWh EnergySavings starting01/01/03% of StatewidePopulationCounty



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 33Total%Total % Total % Total % Total % Total %Barton0.62% 0.26% 900.31% 1100.22% $58,048 0.13% $45,705 0.37% $36,082 0.28%Citizens6.19% 5.37% 1,3294.60% 2,4884.86% $1,998,465 4.46% $836,027 6.92% $742,204 5.73%CVPS43.73% 38.88% 13,62947.20% 19,34637.77% $16,455,650 36.73% $6,513,035 44.77% $4,780,223 36.89%Enosburg Falls0.46% 0.37% 1940.67% 4320.84% $265,329 0.59% $62,801 0.46% $93,449 0.72%GMP26.08% 34.56% 8,34628.91% 19,63838.34% $15,149,348 33.81% $4,815,224 32.88% $4,907,603 37.87%Hardwick1.19% 0.54% 3791.31% 2880.56% $179,125 0.40% $93,992 0.76% $71,336 0.55%Hyde Park0.36% 0.20% 1110.38% 650.13% $64,138 0.14% $35,485 0.27% $30,419 0.23%Jacksonville0.19% 0.10% 270.09% 420.08% $34,902 0.08% $11,632 0.15% $10,133 0.08%Johnson0.25% 0.28% 580.20% 690.14% $48,191 0.11% $41,352 0.42% $24,339 0.19%Ludlow1.05% 0.81% 2110.73% 2,4104.70% $1,961,277 4.38% $132,776 1.14% $488,374 3.77%Lyndonville1.54% 1.18% 4131.43% 4650.91% $303,150 0.68% $196,973 1.68% $122,981 0.95%Morrisville1.21% 0.79% 2820.98% 5131.00% $380,232 0.85% $131,045 1.06% $127,440 0.98%Northfield0.68% 0.47% 1550.54% 1790.35% $3,623,900 8.09% $77,756 0.64% $48,578 0.37%Orleans0.21% 0.28% 200.07% 1,1522.25% $766,029 1.71% $39,407 0.41% $213,652 1.65%Readsboro0.12% 0.04% 140.05% 40.01% $3,954 0.01% $7,506 0.06% $776 0.01%Rochester0.25% 0.11% 440.15% 430.08% $38,799 0.09% $19,411 0.15% $14,857 0.11%Stowe1.06% 1.08% 2000.69% 1,0742.10% $819,992 1.83% $162,461 1.41% $327,011 2.52%Swanton0.99% 1.09% 3421.18% 7551.47% $660,991 1.48% $167,735 1.36% $252,485 1.95%VT Elec Coop4.85% 2.58% 1,7275.98% 1,3132.56% $1,373,280 3.06% $467,231 3.37% $449,001 3.47%Vt Marble0.27% 3.86% 850.29% 1350.26% $94,163 0.21% $41,868 0.23% $29,950 0.23%WEC2.85%1.10%1,1544.00%6671.30%$513,6361.15%$144,4930.46%$181,4321.40%sub-Total94.14% 93.95% 28,810 99.79% 51,187 99.94% $44,792,599 99.97% $14,043,915 98.97% $12,952,326 99.96%BED5.86%6.05%620.21%290.06%$13,1950.03%$188,5731.03%$5,5770.04%Total100.00%100.00%28,872100.00%51,216100.00%$44,805,794100.00%$14,232,487100.00%$12,957,903100.00%*Data in this table includes Customer Credit Program results.EEU ExpendituresEVT program and administration expenditures $12,957,903*Burlington Electric Department (BED) administers its own services & initiatives.Contract Administrator, Fiscal Agent, DPS Evaluation $565,294BED reports its results separately to the Vermont Public Service Board. EVT Performance-based Fee $410,000Total EEU Expenditures$13,933,198EVT Program andAdministrationExpendituresStarting01/01/03MWhSalesSubject toEEC2.1.18. Cumulative Distributions by Utility Service Territory[a]EE Charges Paidthrough December30, 2003UtilityStatewideElectricCustomersNumber ofParticipantsStarting 01/01/03Total ResourceBenefitsStarting 01/01/03Annualized MWhEnergy SavingsStarting 01/01/03



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 342.1.19. 2003-2005 Minimum Performance RequirementsMinimum RequirementResults as of12/31/031Gross Electric Benefits to Energy Efficiency Utility Cost ratio must be greater than 1.0.3.02215% of Efficiency Vermont's total spending must be for Low Income Single Family, Low IncomeMultifamily Retrofit and Low Income Multifamily New Construction services and initiatives18.84%340% of total non-residential accounts with savings must be accounts with annual electric usage of40,000 kWh per year or less44.41%



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 35

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 56 142 nap 142 # participants with analysis 76 250 nap 250 # participants with analysis and installations 48 142 nap 142

Services and Initiatives Costs Operating Costs

Services and Initiatives $291,969 $585,604 $652,425 $585,604 Marketing/Business Development $180,615 $451,557 $452,950 $451,557 Subtotal Operating Costs $472,584 $1,037,161 $1,105,375 $1,037,161

Incentive Costs Incentives to Participants $274,829 $1,231,080 $957,970 $1,231,080

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $274,829 $1,231,080 $957,970 $1,231,080

Technical Assistance Costs Services to Participants $293,426 $503,763 $497,352 $503,763

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $293,426 $503,763 $497,352 $503,763

Total Efficiency Vermont Costs $1,040,839 $2,772,004 $2,560,697 $2,772,004

Total Participant Costs $365,708 $2,540,123 nav $2,540,123 Total Third Party Costs $37,053 $151,133 nav $151,133

Total Services and Initiatives Costs $1,443,600 $5,463,260 nav $5,463,260

Annualized MWh Savings 2,873 9,642 nap 9,642 Lifetime MWh Savings 44,486 174,949 nap 174,949 TRB Savings (2003$) $2,186,090 $9,609,335 nap $9,609,335 Winter Coincident Peak kW Savings 348 1,253 nap 1,253 Summer Coincident Peak kW Savings 483 1,745 nap 1,745 Annualized MWh Savings/Participant 51.304 67.902 nap 67.902 Weighted Lifetime 15 18 nap 18

Committed Incentives nap $677,257 nap $677,257

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.1. Business New Construction - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 363.1.2. Business New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$484,752Air ConditioningEff.47 1,431 1,367 32,184 51 548 403 0 $208,759$49,221Cookingand Laundry27 42 35 577 8 6 533 1,161 $10,042$90,118Design Assistance9 220 202 4,081 28 38 818 0 $61,346$16,410Hot Water Efficiency28 1 1 10 0 0 1,474 3,944 $274$5,802Hot Water Fuel Switch7 154 134 4,617 26 17 -508 0 $7,201$527,425Industrial Process Eff.7 1,094 1,035 19,060 180 163 2,871 0 $152,993$424,462Lighting121 3,780 3,659 67,288 579 524 -2,942 0 $427,486$255,598Motors39 1,378 1,290 21,162 175 282 1,240 0 $148,776$3,303Other Efficiency1 18 16 726 2 2 0 0 $3,551$6,084Other Fuel Switch17 112 95 3,354 22 16 -333 0 $11,201$695Other Indirect Activity2 0 0 0 0 0 0 0 $0$181,035Refrigeration40 880 811 14,994 122 87 -244 0 $111,261$325,243Space Heat Efficiency38 15 16 303 0 10 10,595 0 $1,121$13,316Space Heat Fuel Switch2 45 38 1,343 14 0 -153 0 $5,766$156,659Ventilation50 472 434 5,250 44 52 4,395 0 $81,3049,642 9,133 174,949 1,253 1,745 18,149 5,105Totals$1,231,080 $2,540,123



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 373.1.3. Business New Construction - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$678Barton1 11 14 173 2 2 -17 0 $3,639$77,359Citizens11 311 289 5,754 51 43 351 23 $49,932$836,800CVPS52 3,470 3,312 61,608 455 613 9,358 1,129 $361,726$0EnosburgFalls1 0 0 0 0 0 0 0 $2,029$873,438Green Mountain58 3,897 3,661 69,684 500 703 7,777 3,655 $581,801$438Hardwick1 5 4 94 1 2 -5 0 $2,314$4,583Ludlow1 73 66 1,094 8 8 0 0 $4,649$1,905Lyndonville1 30 34 401 4 4 -42 0 $2,004$16,977Morrisville2 75 69 1,533 14 10 45 139 $10,972$2,140Northfield1 30 31 431 4 3 0 0 $2,272$740Rochester1 23 29 369 4 4 -31 0 $3,074$338,890Stowe4 924 873 15,912 123 149 -276 12 $79,676$347,934Swanton1 536 509 13,500 50 155 -30 0 $76,088$37,555VT Electric Coop6 240 219 4,118 34 47 1,043 146 $46,496$685VT Marble1 18 22 277 3 3 -23 0 $4,4089,642 9,133 174,949 1,253 1,745 18,149 5,105Totals142$1,231,080 $2,540,123



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 383.1.4. Business New Construction - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$62,106Addison8 261 245 5,111 50 33 401 166 $31,844$186,559Bennington10 564 547 8,324 104 24 3,522 324 $55,421$38,014Caledonia9 317 314 4,812 58 49 519 31 $45,540$327,427Chittenden30 1,829 1,711 31,437 230 355 4,504 1,857 $248,458$21,743Essex2 69 66 1,169 12 12 78 0 $10,907$399,554Franklin10 670 630 16,275 71 171 670 93 $100,143$2,500Grand Isle1 13 11 127 2 4 0 0 $1,015$392,812Lamoille10 1,228 1,150 21,391 169 204 827 297 $135,470$3,462Orange1 50 51 711 11 8 -30 0 $9,489$27,235Orleans7 164 158 2,867 26 25 -98 0 $30,813$353,595Rutland11 1,183 1,117 22,715 84 302 3,813 308 $119,806$334,379Washington16 1,366 1,288 25,620 196 206 756 28 $180,915$171,992Windham11 938 895 17,088 107 192 2,183 238 $67,962$218,743Windsor16 992 950 17,301 132 162 1,004 1,763 $193,2989,642 9,133 174,949 1,253 1,745 18,149 5,105Totals142$1,231,080 $2,540,123



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 39

### 2003 Lifetime (Present Value) Avoided Cost of Electricity nap $7,206,419 Fossil Fuel Savings (Costs) $160,961 $2,094,049 Water Savings (Costs) $38,186 $308,867 Total $199,148 $9,609,335

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 9,133 8,253 9,642 Winter on peak 2,120 1,913 2,294 Winter off peak 842 765 879 Summer on peak 3,524 3,177 3,748 Summer off peak 2,646 2,398 2,721

Coincident Demand Savings (kW) Winter 1,216 1,097 1,253 Shoulder 1,526 1,375 1,551 Summer 1,708 1,540 1,745

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 5,451 5,105 51,750 Annualized fuel savings (increase) MMBtu 18,896 18,149 328,334 LP 7,872 7,594 150,073 NG 6,108 5,630 90,564 Oil/Kerosene 4,929 4,936 87,818

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $105,349 $95,655 $1,816,683 Savings at meter 

## 3.1.5. Business New Construction - Total Resource Benefits

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 40

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 531 671 nap 671 # participants with analysis 248 565 nap 565 # participants with analysis and installations 190 357 nap 357

Services and Initiatives Costs Operating Costs

Services and Initiatives $916,197 $925,826 $938,058 $925,826 Marketing/Business Development $489,161 $453,357 $486,556 $453,357 Subtotal Operating Costs $1,405,358 $1,379,182 $1,424,614 $1,379,182

Incentive Costs Incentives to Participants $1,380,105 $1,594,334 $1,588,844 $1,594,334

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $1,380,105 $1,594,334 $1,588,844 $1,594,334

Technical Assistance Costs Services to Participants $533,235 $761,979 $751,930 $761,979

Services to Trade Allies $9,084 $0 $0 $0

Subtotal Technical Assistance Costs $542,319 $761,979 $751,930 $761,979

Total Efficiency Vermont Costs $3,327,782 $3,735,496 $3,765,389 $3,735,496

Total Participant Costs $2,600,565 $3,189,692 nav $3,189,692 Total Third Party Costs $87,699 $123,042 nav $123,042

Total Services and Initiatives Costs $6,016,046 $7,048,229 $3,765,389 $7,048,229

Annualized MWh Savings 15,563 22,035 nap 22,035 Lifetime MWh Savings 244,317 313,118 nap 313,118 TRB Savings (2003$) $13,493,454 $19,237,810 nap $19,237,810 Winter Coincident Peak kW Savings 3,567 3,663 nap 3,663 Summer Coincident Peak kW Savings 1,977 2,473 nap 2,473 Annualized MWh Savings/Participant 29.309 32.839 nap 32.839 Weighted Lifetime 16 14 nap 14

Committed Incentives nap $1,008,492 nap $1,008,492

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.6. Business Existing Facilities - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 413.1.7. Business Existing Facilities - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$38,984Air ConditioningEff.23 335 302 6,271 11 100 232 0 $44,554$13,180Cookingand Laundry11 8 7 116 2 1 146 348 $1,615$30,117Design Assistance6 74 70 1,103 7 10 0 0 $19,188$33,932Hot Water Efficiency43 96 83 944 14 11 709 2,574 $18,362$40,716Hot Water Fuel Switch32 365 353 9,008 66 44 -1,375 0 $38,519$1,071,856Industrial Process Eff.22 8,716 8,335 119,473 1,729 308 26,241 -34 $334,822$643,909Lighting424 5,774 5,447 74,482 938 954 -4,467 0 $501,084$550,873Motors105 4,049 3,631 54,827 513 553 -92 0 $351,675$12,982Other Efficiency5 80 69 3,054 8 8 0 0$12,109$42,244Other Fuel Switch15 286 266 5,410 24 51 -939 0 $25,181$4,353Other Indirect Activity17 71 61 120 51 47 0 0 $1,815$362,370Refrigeration65 1,536 1,386 24,459 158 319 -19 0 $131,714$111,010Space Heat Efficiency14 3 3 89 1 1 2,195 0 $3,822$149,299Space Heat Fuel Switch39 429 437 11,319 110 0 -1,526 0 $57,492$83,862Ventilation20 215 188 2,442 31 66 844 0 $52,383$6Water Conservation1 0 0 0 0 0 0 20 $022,035 20,639 313,118 3,663 2,473 21,947 2,908Totals$1,594,334 $3,189,692



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 423.1.8. Business Existing Facilities - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$2,780Barton5 36 34 332 6 6 -79 0 $2,578$197,887Citizens102 1,260 1,177 19,812 239 101 739 0 $89,940$1,064,804CVPS242 9,525 8,971 142,299 1,611 892 6,754 2,531 $611,366$90,684EnosburgFalls10 327 298 4,934 37 44 -120 0 $28,618$1,024,011Green Mountain209 6,331 5,857 83,966 947 1,073 -2,465 291 $505,053$14,923Hardwick10 101 91 1,461 15 15 -68 0 $13,474-$60Hyde Park1 1 1 9 0 0 -1 0 $152$3,907Jacksonville3 25 23 245 4 4 13 52 $1,925$4,140Johnson5 21 20 468 5 1 -43 22 $3,084$251,226Ludlow3 2,112 2,052 24,664 482 0 17,727 0 $82,957$33,640Lyndonville7 233 209 3,678 27 27 -42 0 $16,416$105,987Morrisville5 293 263 4,369 30 48 118 0 $26,456$19,419Northfield4 65 60 1,252 10 12 -22 0 $7,359$278,200Orleans2 1,142 1,073 17,119 162 161 -202 0 $117,757$0Rochester1 2 2 36 0 0 -3 0 $558$43,084Stowe15 57 52 701 10 9 -51 0 $6,797$3,104Swanton6 46 46 1,369 7 6 -54 0 $3,695$23,436VT Electric Coop28 278 251 4,039 45 41 -238 12 $42,534$12,030VT Marble2 86 78 1,252 10 10 -14 0 $12,722$16,491Washington Electric11 95 83 1,113 15 21 -2 0 $20,89422,035 20,639 313,118 3,663 2,473 21,947 2,908Totals671$1,594,334 $3,189,692



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 433.1.9. Business Existing Facilities - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$44,185Addison23 508 457 6,620 105 113 -222 0 $47,982$153,426Bennington30 1,099 1,061 16,179 144 86 -210 867 $75,146$129,559Caledonia29 996 943 16,012 134 148 -394 0 $118,646$694,288Chittenden127 3,870 3,624 54,977 586 566 -2,715 114 $313,632$9,443Essex15 105 94 1,428 13 17 26 0 $13,033$245,362Franklin55 1,940 1,749 30,668 241 324 -1,113 0 $139,914$8,025Grand Isle6 53 46 694 7 6 0 0 $9,049$154,737Lamoille34 442 398 7,090 58 68 -55 34 $50,662$102,124Orange22 596 530 8,719 75 101 24 167 $100,255$449,120Orleans98 2,172 2,049 32,907 373 226 519 0 $184,223$293,226Rutland64 3,907 3,744 60,274 807 91 7,393 358 $131,223$327,057Washington76 2,321 2,163 27,635 353 409 17 143 $151,181$189,151Windham48 1,109 1,003 16,058 162 194 -280 93 $100,560$389,990Windsor44 2,916 2,778 33,858 606 124 18,959 1,133 $158,82822,035 20,639 313,118 3,663 2,473 21,947 2,908Totals671$1,594,334 $3,189,692



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 44

### 2003 Lifetime (Present Value) Avoided Cost of Electricity nap $14,372,856 Fossil Fuel Savings (Costs) ($25,742) $1,207,168 Water Savings (Costs) $21,749 $3,657,786 Total ($3,993) $19,237,810

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 20,639 18,824 22,035 Winter on peak 6,392 5,781 6,930 Winter off peak 4,032 3,601 4,137 Summer on peak 6,056 5,609 6,617 Summer off peak 4,160 3,834 4,352

Coincident Demand Savings (kW) Winter 3,545 3,208 3,663 Shoulder 3,147 2,868 3,235 Summer 2,349 2,183 2,473

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 3,087 2,908 27,793 Annualized fuel savings (increase) MMBtu 24,428 21,947 137,293 LP (214) 34 (6,146) NG (1,573) (1,386) (27,686) Oil/Kerosene 26,437 23,499 174,121 Wood (222) (200) (2,997)

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $147,079 $140,648 $1,364,059 Savings at meter 

## 3.1.10. Business Existing Facilities - Total Resource Benefits

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 45

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations nap nap nap nap # participants with analysis nap nap nap nap # participants with analysis and installations nap nap nap nap

Services and Initiatives Costs Operating Costs

Services and Initiatives nav $192,686 $330,892 $192,686 Marketing/Business Development nav $49,397 $91,750 $49,397 Subtotal Operating Costs nav $242,083 $422,642 $242,083

Incentive Costs Incentives to Participants nav $0 $0 $0

Incentives to Trade Allies nav $0 $0 $0

Subtotal Incentive Costs nav $0 $0 $0

Technical Assistance Costs Services to Participants nav $169,312 $287,395 $169,312

Services to Trade Allies nav $0 $0 $0

Subtotal Technical Assistance Costs nav $169,312 $287,395 $169,312

Total Efficiency Vermont Costs nav $411,395 $710,037 $411,395

Total Participant Costs nav nap nap nap Total Third Party Costs nav nap nap nap Total Services and Initiatives Costs nav $411,395 $710,037 $411,395

Annualized MWh Savings nap nap nap nap Lifetime MWh Savings nap nap nap nap TRB Savings (2003$) nap nap nap nap Winter Coincident Peak kW Savings nap nap nap nap Summer Coincident Peak kW Savings nap nap nap nap Annualized MWh Savings/Participant nap nap nap nap Weighted Lifetime nap nap nap nap

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.11. Business Initiatives - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 46

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 700 376 nap 376 # participants with analysis 858 1,185 nap 1,185 # participants with analysis and installations 538 376 nap 376

Services and Initiatives Costs Operating Costs

Services and Initiatives $226,404 $361,684 $368,572 $361,684 Marketing/Business Development $218,730 $295,308 $261,787 $295,308 Subtotal Operating Costs $445,134 $656,991 $630,359 $656,991

Incentive Costs Incentives to Participants $389,484 $236,192 $350,247 $236,192

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $389,484 $236,192 $350,247 $236,192

Technical Assistance Costs Services to Participants $208,152 $305,221 $354,257 $305,221

Services to Trade Allies $70,689 $22,312 $21,778 $22,312

Subtotal Technical Assistance Costs $278,841 $327,534 $376,035 $327,534

Total Efficiency Vermont Costs $1,113,459 $1,220,717 $1,356,641 $1,220,717

Total Participant Costs $363,632 $126,851 nav $126,851 Total Third Party Costs $134,411 $233,027 nav $233,027

Total Services and Initiatives Costs $1,611,502 $1,580,595 $1,356,641 $1,580,595

Annualized MWh Savings 1,334 635 nap 635 Lifetime MWh Savings 24,339 11,550 nap 11,550 TRB Savings (2003$) $3,036,366 $2,185,847 nap $2,185,847 Winter Coincident Peak kW Savings 199 102 nap 102 Summer Coincident Peak kW Savings 178 85 nap 85 Annualized MWh Savings/Participant 1.906 1.690 nap 1.690 Weighted Lifetime 18 18 nap 18

Committed Incentives nap nap nap $0

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.12. Residential New Construction - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 473.1.13. Residential NewConstruction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$0Air ConditioningEff.41 11 9 275 0 32 0 0 $0$26,784Cookingand Laundry341 51 39 698 10 7 216 701 $0$156,770Hot Water Efficiency315 0 0 3 0 0 2,566 0 $30$22,987Lighting368 444 394 8,505 69 36 0 0 $64,275-$272,450Other Indirect Activity315 0 0 0 0 0 0 0 $171,552$8,730Refrigeration289 18 15 300 2 2 0 0 $0$156,750Space Heat Efficiency353 44 35 1,088 14 0 8,465 0 $0$27,280Ventilation326 68 56 680 8 8 0 0$335635 549 11,550 102 85 11,247 701Totals$236,192 $126,851



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 483.1.14. Residential New Construction - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$9,366Citizens19 30 26 524 5 3 363 60 $8,347$36,025CVPS100 161 139 2,885 26 18 2,751 196 $63,992$58,764Green Mountain201 348 300 6,402 56 55 6,470 313 $124,250$845Hyde Park2 4 4 73 1 0 75 0 $2,267$969Lyndonville2 6 5 109 1 0 75 0 $2,237$657Morrisville2 4 3 77 1 0 37 0 $1,116$397Rochester1 2 1 29 0 0 37 0 $964$732Stowe2 4 3 68 1 0 75 0 $2,263$2,929Swanton8 15 13 262 2 1 227 20 $6,151$18,160VT Electric Coop31 50 42 872 8 6 911 100 $18,884-$1,993Washington Electric8 14 12 249 2 1 225 11 $5,721635 549 11,550 102 85 11,247 701Totals376$236,192 $126,851



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 493.1.15. Residential New Construction - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$979Addison4 4 4 69 1 0 39 1 $1,123$1,681Bennington2 4 3 59 1 0 74 0 $1,239$769Caledonia4 9 8 172 2 1 150 1 $4,229$64,657Chittenden228 378 326 6,901 61 57 7,386 374 $140,481$259Essex1 1 1 24 0 0 0 0 $27$9,636Franklin30 49 43 879 8 4 796 71 $20,082$3,550Grand Isle8 11 9 178 2 1 189 11 $4,318$3,221Lamoille9 18 16 317 3 1 262 1 $7,922$2,347Orange3 7 6 125 1 1 77 19 $1,512$4,081Orleans7 12 10 215 2 1 59 29 $659$5,973Rutland13 23 20 405 4 3 266 30 $6,656$8,660Washington24 47 41 853 8 5 758 42 $19,261$4,349Windham11 16 14 295 2 4 156 30 $3,362$16,691Windsor32 57 49 1,057 9 8 1,037 91 $25,320635 549 11,550 102 85 11,247 701Totals376$236,192 $126,851



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 50

### 2003 Lifetime (Present Value) Avoided Cost of Electricity nap $499,427 Fossil Fuel Savings (Costs) $126,123 $1,634,286 Water Savings (Costs) $5,267 $52,135 Total $131,389 $2,185,848

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 549 543 635 Winter on peak 158 156 187 Winter off peak 48 48 55 Summer on peak 192 190 224 Summer off peak 151 149 169

Coincident Demand Savings (kW)

Winter 90 90 102

Shoulder 79 78 88

Summer 74 75 85

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 621 701 9,788 Annualized fuel savings (increase) MMBtu 10,702 11,247 278,467 LP 4,210 4,408 110,054 NG 3,857 4,041 99,967 Oil/Kerosene 2,635 2,777 68,415

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $2,395 $2,324 $38,214 Savings at meter 

## 3.1.16. Residential New Construction - Total Resource Benefits

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 51

### Prior Year Current

Year 2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 25,688 25,959 nap 25,959 # participants with analysis nap 0 nap 0 # participants with analysis and installations nap 0 nap 0

Services and Initiatives Costs Operating Costs

Services and Initiatives $358,554 $335,321 $254,013 $335,321 Marketing/Business Development $263,736 $382,347 $377,787 $382,347 Subtotal Operating Costs $622,290 $717,668 $631,799 $717,668

Incentive Costs Incentives to Participants $846,998 $730,308 $812,758 $730,308

Incentives to Trade Allies $609 $12,620 $13,533 $12,620

Subtotal Incentive Costs $847,607 $742,928 $826,292 $742,928

Technical Assistance Costs Services to Participants $0 $0 $0 $0

Services to Trade Allies $175,152 $269,059 $354,581 $269,059

Subtotal Technical Assistance Costs $175,152 $269,059 $354,581 $269,059

Total Efficiency Vermont Costs $1,645,049 $1,729,655 $1,812,672 $1,729,655

Total Participant Costs $1,087,851 $1,093,326 nav $1,093,326 Total Third Party Costs $51,089 $120,159 nav $120,159

Total Services and Initiatives Costs $2,783,988 $2,943,140 $1,812,672 $2,943,140

Annualized MWh Savings 12,292 9,901 nap 9,901 Lifetime MWh Savings 109,320 99,828 nap 99,828 TRB Savings (2003$) $8,104,709 $8,492,444 nap $8,492,444 Winter Coincident Peak kW Savings 1,971 1,621 nap 1,621 Summer Coincident Peak kW Savings 1,592 1,366 nap 1,366 Annualized MWh Savings/Participant 0.479 0.381 nap 0.381 Weighted Lifetime 9 10 nap 10

Committed Incentives nap nap nap $0

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.17. Efficient Products - Summary

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 523.1.18. Efficient Products - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$56,595Air ConditioningEff.3,064 173 149 2,246 0 271 0 0 $95,693$769,910Cookingand Laundry3,810 1,872 1,384 26,205 368 270 4,576 36,224 $193,465$246,053Lighting18,855 7,785 6,132 70,162 1,245 807 0 0 $403,411$4,300Refrigeration1,120 68 59 1,161 8 8 0 0$27,163$16,468Ventilation248 4 3 54 0 11 0 0 $10,5769,901 7,727 99,828 1,621 1,366 4,576 36,224Totals$730,308 $1,093,326



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 533.1.19. Efficient Products - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$3,809Barton69 21 17 245 4 3 17 133 $1,989$817Burlington61 29 23 234 5 4 0 0 $1,190$48,035Citizens1,028 348 271 3,753 57 48 208 1,644 $28,711$502,831CVPS12,495 4,879 3,808 47,674 801 670 2,117 16,758 $344,642$5,226EnosburgFalls173 65 51 751 10 8 19 152 $5,295$336,973Green Mountain7,396 2,756 2,149 28,468 452 388 1,424 11,277 $209,229$8,260Hardwick341 133 104 1,335 21 15 25 200 $9,625$4,330Hyde Park97 30 24 368 5 3 19 152 $2,765$1,669Jacksonville22 10 8 115 2 1 6 48$844$1,408Johnson43 16 12 152 3 3 6 48 $1,273$5,258Ludlow192 120 94 967 20 17 19 152 $6,101$9,248Lyndonville375 132 104 1,230 21 14 29 228 $8,494$9,242Morrisville255 96 75 1,067 16 13 37 295 $7,347$5,971Northfield137 51 40 517 8 6 28 219 $3,711$581Orleans14 3 2 35 0 1 2 19 $313$513Readsboro13 4 3 39 1 1 2 19 $280$1,901Rochester37 14 11 127 2 2 10 76 $860$9,985Stowe174 78 61 735 13 12 44 352 $5,330$13,536Swanton305 109 86 1,178 18 17 56 447 $10,450$79,797VT Electric Coop1,566 514 400 5,438 83 86 334 2,641 $47,827$2,861VT Marble77 23 18 243 4 4 12 95 $2,262$41,078Washington Electric1,089 471 369 5,159 76 51 161 1,273 $31,7679,901 7,727 99,828 1,621 1,366 4,576 36,224Totals25,959$730,308 $1,093,326



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 543.1.20. Efficient Products - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$65,142Addison1,662 603 471 5,966 98 77 266 2,109 $44,386$59,955Bennington1,178 481 376 5,561 80 73 289 2,290 $35,310$30,948Caledonia1,328 502 393 4,709 80 55 102 808 $32,345$254,865Chittenden4,845 1,638 1,272 16,976 270 257 1,112 8,807 $139,992$4,707Essex143 51 40 526 8 5 19 152 $3,595$88,582Franklin1,900 649 506 7,044 105 97 383 3,031 $58,071$14,685Grand Isle279 106 83 1,118 17 16 61 485 $8,657$45,409Lamoille1,141 393 308 4,095 63 72 172 1,359 $36,117$53,803Orange1,242 532 416 5,707 86 61 217 1,720 $38,851$32,069Orleans675 221 172 2,300 36 31 133 1,055 $18,206$122,009Rutland4,317 1,685 1,317 14,483 275 239 479 3,791 $107,480$123,328Washington3,270 1,410 1,105 14,939 230 174 484 3,829 $93,952$79,571Windham1,445 567 441 5,881 95 75 346 2,736 $39,101$118,254Windsor2,534 1,063 827 10,522 176 135 512 4,057 $74,2459,901 7,727 99,828 1,621 1,366 4,576 36,224Totals25,959$730,308 $1,093,326



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 55

### 2003 Lifetime (Present Value) Avoided Cost of Electricity nap $5,301,345 Fossil Fuel Savings (Costs) $46,595 $460,458 Water Savings (Costs) $272,248 $2,730,642 Total $318,843 $8,492,444

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 7,727 8,456 9,901 Winter on peak 2,220 2,435 2,925 Winter off peak 504 551 631 Summer on peak 2,947 3,228 3,805 Summer off peak 2,057 2,240 2,543

Coincident Demand Savings (kW) Winter 1,292 1,419 1,621 Shoulder 1,291 1,416 1,597 Summer 1,119 1,205 1,366

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 31,648 36,224 509,417 Annualized fuel savings (increase) MMBtu 3,813 4,576 61,389 LP 1,144 1,144 18,302 NG 381 381 6,101 Oil/Kerosene 2,288 2,669 36,986

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $123,443 $134,735 $1,024,238 Savings at meter 

## 3.1.21. Efficient Products - Total Resource Benefits

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 56

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 5,330 1,723 nap 1,723 # participants with analysis 2,373 1,772 nap 1,772 # participants with analysis and installations 2,902 1,723 nap 1,723

Services and Initiatives Costs Operating Costs

Services and Initiatives $793,507 $395,669 $387,344 $395,669 Marketing/Business Development $214,832 $252,145 $232,309 $252,145 Subtotal Operating Costs $1,008,339 $647,814 $619,652 $647,814

Incentive Costs Incentives to Participants $1,314,921 $1,066,614 $968,387 $1,066,614

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $1,314,921 $1,066,614 $968,387 $1,066,614

Technical Assistance Costs Services to Participants $647,410 $475,413 $477,171 $475,413

Services to Trade Allies $902 $0 $0 $0

Subtotal Technical Assistance Costs $648,312 $475,413 $477,171 $475,413

Total Efficiency Vermont Costs $2,971,572 $2,189,841 $2,065,210 $2,189,841

Total Participant Costs $1,413,924 $570,771 nav $570,771 Total Third Party Costs $202,976 $82,183 nav $82,183

Total Services and Initiatives Costs $4,588,472 $2,842,795 $2,065,210 $2,842,795

Annualized MWh Savings 6,299 4,461 nap 4,461 Lifetime MWh Savings 130,214 93,912 nap 93,912 TRB Savings (2003$) $6,121,261 $2,461,606 nap $2,461,606 Winter Coincident Peak kW Savings 1,129 911 nap 911 Summer Coincident Peak kW Savings 514 327 nap 327 Annualized MWh Savings/Participant 1.182 2.589 nap 2.589 Weighted Lifetime 21 21 nap 21

Committed Incentives nap nap nap $0

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.22. Residential Existing Buildings - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 573.1.23. Residential Existing Buildings - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$0Hot Water Efficiency541 236 204 1,760 38 29 72 1,774 $20,583$157,880Hot Water Fuel Switch308 1,290 1,280 38,704 223 142 -4,577 0 $224,443$0Lighting1,530 908 837 8,860 147 78 0 0 $343,787$150Motors1 1 1 8 0 2 0 0 $51$5,512Refrigeration446 639 558 3,193 79 76 0 0 $252,068$3,003Space Heat Efficiency4 13 12 243 3 0 12 0 $1,532$402,964Space Heat Fuel Switch168 1,369 1,426 41,064 419 0 -4,779 0 $222,882$1,263Ventilation1 5 5 80 1 1 0 0 $1,2684,461 4,324 93,912 911 327 -9,273 1,774Totals$1,066,614 $570,771



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 583.1.24. Residential Existing Buildings - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$2,960Barton15 41 39 931 7 4 -101 7 $10,088$0Burlington10040004$305$88,948Citizens169 539 530 12,968 117 36 -1,336 178 $119,740$101,473CVPS740 1,311 1,227 20,812 239 112 -1,584 861 $372,547$4,539EnosburgFalls10 40 39 1,003 7 4 -112 2 $7,464$303,194Green Mountain481 1,766 1,775 44,079 398 106 -4,938 351 $332,096$2,179Hardwick27 49 44 857 8 5 -59 36 $17,042$0Hyde Park11 29 25 644 7 1 -57 0 $9,405$1,152Jacksonville2 7 7 151 2 0 -16 0 $1,662$6,335Johnson10 33 32 766 7 2 -67 16 $10,346$34,518Ludlow15 104 109 2,850 30 1 -309 0 $20,195$997Lyndonville28 65 56 1,100 10 7 -79 75 $20,880$8,000Morrisville18 45 42 942 9 3 -83 14 $11,350$1,007Northfield13 33 29 569 5 4 -44 7 $11,211$0Orleans4 7 6 66 1 1 0 17 $1,942$0Readsboro10010000$143$0Rochester4 3 3 21 0 0 0 0$928$715Stowe5 11 11 171 2 1 -16 4 $2,044$3,174Swanton22 49 45 946 8 5 -80 54 $12,589$11,580VT Electric Coop96 232 216 4,020 39 24 -349 120 $67,537$0VT Marble5 8 9 61 1 1 0 0 $3,685$0Washington Electric46 88 80 951 13 9 -43 29 $33,4154,461 4,324 93,912 911 327 -9,273 1,774Totals1,723$1,066,614 $570,771



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 593.1.25. Residential Existing Buildings - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$12,148Addison65 131 129 2,367 27 10 -205 222 $31,320$25,551Bennington79 166 153 2,475 29 14 -193 0 $49,712$9,662Caledonia193 291 263 4,939 48 28 -385 251 $87,864$186,594Chittenden285 999 1,035 26,432 215 71 -3,137 233 $167,529$0Essex35 84 72 1,330 13 9 -89 110 $28,569$49,258Franklin109 352 343 8,157 70 28 -808 184 $70,869$17,392Grand Isle25 87 88 2,094 22 3 -213 49 $13,484$18,424Lamoille71 204 188 4,164 39 16 -361 34 $59,536$0Orange71 153 137 1,801 23 16 -79 50 $58,961$63,545Orleans157 441 426 9,760 87 35 -992 127 $112,314$23,900Rutland201 374 362 6,046 72 32 -472 256 $109,253$32,319Washington134 352 333 6,849 73 24 -605 64 $97,298$93,329Windham168 526 515 11,815 128 24 -1,218 103 $105,474$38,649Windsor130 301 281 5,682 65 18 -516 91 $74,4314,461 4,324 93,912 911 327 -9,273 1,774Totals1,723$1,066,614 $570,771



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 60

### 2003 Lifetime (Present Value) Avoided Cost of Electricity nap $3,757,409 Fossil Fuel Savings (Costs) ($87,289) ($1,394,668) Water Savings (Costs) $13,277 $98,865 Total ($74,012) $2,461,606

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 4,324 3,858 4,461 Winter on peak 1,479 1,295 1,553 Winter off peak 570 493 566 Summer on peak 1,283 1,165 1,374 Summer off peak 992 905 1,027

Coincident Demand Savings (kW)

Winter 916 798 911

Shoulder 607 542 612

Summer 312 289 327

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 1,791 1,774 15,976 Annualized fuel savings (increase) MMBtu (11,107) (9,273) (279,812) LP (2,978) (2,420) (73,161) NG (3,064) (2,478) (74,829) Oil/Kerosene (5,065) (4,374) (131,823)

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) ($10,854) ($7,778) ($542,504) Savings at meter 

## 3.1.26. Residential Existing Buildings - Total Resource Benefits

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 61

### Prior Year Current Year

2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations nap nap nap nap # participants with analysis nap nap nap nap # participants with analysis and installations nap nap nap nap

Services and Initiatives Costs Operating Costs

Services and Initiatives nav $78,484 $107,885 $78,484 Marketing/Business Development nav $12,555 $23,737 $12,555 Subtotal Operating Costs nav $91,039 $131,622 $91,039

Incentive Costs Incentives to Participants nav $0 $0 $0

Incentives to Trade Allies nav $0 $0 $0

Subtotal Incentive Costs nav $0 $0 $0

Technical Assistance Costs Services to Participants nav $18,529 $79,400 $18,529

Services to Trade Allies nav $0 $0 $0

Subtotal Technical Assistance Costs nav $18,529 $79,400 $18,529

Total Efficiency Vermont Costs nav $109,568 $211,022 $109,568

Total Participant Costs nav nap nap nap Total Third Party Costs nav nap nap nap Total Services and Initiatives Costs nav $109,568 $211,022 $109,568

Annualized MWh Savings nap nap nap nap Lifetime MWh Savings nap nap nap nap TRB Savings (2003$) nap nap nap nap Winter Coincident Peak kW Savings nap nap nap nap Summer Coincident Peak kW Savings nap nap nap nap Annualized MWh Savings/Participant nap nap nap nap Weighted Lifetime nap nap nap nap

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.27. Residential Initiatives - Summary [a]



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 62

# Appendices

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 63

### _ ________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 64

# 4.1. CUSTOMER CREDIT PROGRAM

4.1.1. NARRATIVE

The Customer Credit program (CCP) provides an alternative program path for large businesses that meet program eligibility criteria. The program enables customers with thecapability and resources to identify, analyze, and undertake efficiency projects and selfimplement energy efficiency measures with financial assistance from Efficiency Vermont (EVT). CCP customers can apply for financial incentives for any retrofit or marketdriven project that saves electrical energy and passes the Vermont societal costeffectiveness test. Once a customer elects to pa rticipate in CCP, that customer is no longer eligible to partic ipate in other EVT programs.

All projects must be customer initiated. In a ddition, the customer or its contractors must complete all technical analysis. Customers can receive cash incentives capped at 70% of their projected two-year contribution to the statewide energy efficiency fund at any time. Customers can draw on contributions from the current year and either the previous or ensuing year. Market-driven projects are eligible for incentives equal to 100% of the incremental measure cost. For retrofit project s, customers can receive incentives that reduce the customer payback time to 18 months.

Eligible Market
To be eligible for CCP, customers must:

• Never have accepted cash incentive s from any Vermont utility Demand Side Management (DSM) program;

• Show a corporate commitment to energy efficiency by participation in the United States Environmental Protection Agency’s Climate Wise program, or currently active similar program as determined by the PSB; and

• Have ISO 14001 certification.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 65

### Prior Year Current

Year 2003 * Projected

Year 2003 Cumulative starting

1/1/03

# participants with installations 1 1 nap 1 # participants with analysis 0 0 nap 0 # participants with analysis and installations 0 0 nap 0

Services and Initiatives Costs Operating Costs

Services and Initiatives $61,709 $17,177 $27,259 $17,177 Marketing/Business Development $0 $0 $0 $0 Subtotal Operating Costs $61,709 $17,177 $27,259 $17,177

Incentive Costs Incentives to Participants $426,893 $305,184 $590,783 $305,184

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $426,893 $305,184 $590,783 $305,184

Technical Assistance Costs Services to Participants $0 $2,709 $4,023 $2,709

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $0 $2,709 $4,023 $2,709

Total Efficiency Vermont Costs $488,602 $325,069 $622,064 $325,069

Total Participant Costs $0 $9,240 nap $9,240 Total Third Party Costs $0 $0 nap $0

Total Services and Initiatives Costs $488,602 $334,310 $622,064 $334,310

Annualized MWh Savings 2,194 4,541 nap 4,541 Lifetime MWh Savings 28,603 68,132 nap 68,132 TRB Savings (2003$) $1,343,407 $2,818,752 nap $2,818,752 Winter Coincident Peak kW Savings 252 508 nap 508 Summer Coincident Peak kW Savings 251 504 nap 504 Annualized MWh Savings/Participant 2,194 4,541 nap 4,541 Weighted Lifetime 13 15 nap 15

Committed Incentives nap nap nap $0

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 4.1.2. Customer Credit - Summary

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 664.1.3. Customer Credit - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$0Design Assistance1 0 0 0 0 0 0 0 $1,552$0Industrial Process Eff.1 2,551 2,190 38,267 286 283 0 0 $108,215$9,240Lighting1 20 17 314 2 2 -17 0 $3,329$0Motors1 1,970 1,691 29,551 220 219 0 0 $192,0884,541 3,898 68,132 508 504 -17 0Totals$305,184 $9,240



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 67

### 2003 Lifetime (Present Value) Avoided Cost of Electricity nap $2,820,364 Fossil Fuel Savings (Costs) ($121) ($1,613) Water Savings (Costs) $0 $0 Total ($121) $2,818,752

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 3,898 3,898 4,541 Winter on peak 858 858 1,028 Winter off peak 429 429 493 Summer on peak 1,248 1,248 1,472 Summer off peak 1,364 1,364 1,549

Coincident Demand Savings (kW)

Winter 445 445 508

Shoulder 445 445 502

Summer 445 445 504

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 0 0 0 Annualized fuel savings (increase) MMBtu (17) (17) (342)

LP 0 0 0

NG 0 0 0 Oil/Kerosene (17) (17) (342)

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) ($33) ($33) ($660) Savings at meter 

## 4.1.4. Customer Credit - Total Resource Benefits

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 68

# 4.2. DEFINITIONS AND END NOTES

4.2.1. ANNUAL REPORT TABLES OVERVIEW

1 – Section 4.2.2. includes a list of definitions for items in the Annual Report tables. Section 4.2.3. includes notes for spec ific items in the tables. Section 4.2.4. provides a description of the remapping of Efficiency Vermont (EVT) Core Programs (2000-2002) to EVT Core Market Services and Initiatives (2003-2005).

2 - Data items for which data is not available are labeled “nav”. Data items for which data is not applicable are labeled “nap”.

3 - Except where noted, EVT expenditures data in this report were incurred during the period January 1, 2003 through December 31, 2003. Similarly, measure savings are for measures installed during the period January 1, 2003 through December 31, 2003.

4 - EVT costs include an operating fee of 1.45%, as specified in the EVT contract.

5 - Data for “Incentives to Participants” in Tables 2.1.2., 2.1.3., 2.1.8., 2.1.12., 3.1.1., 3.1.6., 3.1.11., 3.1.12., 3.1.17., 3.1.22., 3.1.27., 4.1.2. are based on financial data from Vermont Energy Investment Corporation's (VEIC) accounting system, MAS90. “Participant Incentives Paid” and “EVT Incentives” on all other tables are based on data entered in EVT’s FastTrack tracking system and include the operating fee cited above.

6 - “Annualized MWh Savings (adjusted for measure life)”, “Winter Coincident Peak kW Savings (adjusted for measure life)” and “Summer Coincident Peak kW Savings (adjusted for measure life)” on Tables 2.1.2. and 2.1.3. are provided for informational purposes only. This data includes only savings for measures that have not yet expired during the reporting period. It excludes savings for measures that have reached the end of their specified lifetime.

7 - Program Planning costs have been rolled into “Services and Initiatives” for 2003-2005. For 2000-2002, Program Planning costs were reported as a separate line item. In Table 2.1.2. and Table 2.1.3, Program Planning costs refer to data reported prior to 2003.

8 – Multifamily costs and savings are reported under “Current Year 2003” and “Cumulative starting 1/1/03” on Tables 2.1.8., 3.1.1., 3.1.6. (Business tables) and under “Prior Year” on Tables 2.1.12, 3.1.12. (Residential tables) because multifam ily data were reporte d in the Residential Energy Services sector for 2000-2002 and in Business Energy Services for 2003-2005. See Section 4.2.2. for Re-Mapping of Programs to M arket Services and Initiatives.

9 – “Prior Year” data in the 2003 Annual Report correspond to 2002 Core Program data. Since 2002 Core Programs do not match 2003 Core Market Services and Initiatives, an effort has been

made so that “Prior Year” data is consistent with “Current Year” data which allows a fair comparison of data between time periods. Below is a guide showing 2003 Annual Report data tables to the left with corresponding 2002 Core Programs data to the right for the “Prior Year”

column.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 69

## 2003-2005 Annual Report Table 2002 Core Program

3.1.1. Business New Construction CEO New Construction Program

3.1.6. Business Existing Facilities CEO Market Opportunities Program



## + C&I Emerging Market Program

3.1.11. Business Initiatives No “Pri or Year” data reported

3.1.12. Residential New Construction Residential New Construction Program

3.1.17. Efficient Products Efficient Products Program

3.1.22. Residential Existing Buildings Lo w Income Multifamily Program



## + Low Income Single Family Program



## + Residential Emerging Markets Program

3.1.27. Residential Initiatives No “P rior Year” data reported

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 70

### 4.2.2. DEFINITIONS AND REPORT TEMPLATE

The tables that appear in the EVT Annual Report 2003 were developed as a collaborative effort between EVT, the Vermont Department of Public Service, the Energy Efficiency Utility Contract Administrator and Burlington Electric Departm ent. Two major table formats, markets and services summary and breakdown tables are used throughout the report. The definitions of the data reported in these tables are provided on the pages that follow. Data ite ms identified with a number and parenthesis are iden tified in the narra tive that follows.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 71

### Prior
Year Current
Year
2003 Projected
Year
2003 Cumulative starting

1/1/03 Cumulative starting

3/1/00 (1) (2) (3) (4) (5) # participants with installations (6) # participants with analysis (7) # participants with analysis and
installations (8)

Services and Initiatives Costs Operating Costs

Administration (9)

Services and Initiatives (10) Program Planning (11) Marketing/Business Development (12) Information Systems (13) Subtotal Operating Costs (14)

Incentive Costs Incentives to Participants (15)

Incentives to Trade Allies (16)

Subtotal Incentive Costs (17)

Technical Assistance Costs Services to Participants (18)

Services to Trade Allies (19)

Subtotal Technical Assistance Costs (20)

Total Efficiency Vermont Costs (21)

Total Participant Costs (22) Total Third Party Costs (23)

Total Services and Initiatives Costs (24)

Annualized MWh Savings (25) Lifetime MWh Savings (26) TRB Savings (2003$) (27) Winter Coincident Peak kW Savings (28) Summer Coincident Peak kW Savings (29) Annualized MWh Savings/Participant (30) Weighted Lifetime (31)

Committed Incentives (32)

Annualized MWh Savings (adjusted for measure life) (33) Winter Coincident Peak kW Savings (adjusted for measure life) (34) Summer Coincident Peak kW Savings (adjusted for measure life) (35)



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 72

## X.X.X. Breakdown Report

End
Use # of Participants Net
MWH
Saved Gross
MWH
Saved Net
Lifetime

MWH
Saved Net
Winter
KW
Saved Net
Summer

KW
Saved Net
Other

Fuel
MMBTU Net
Water

CCF
Saved Participant
Incentives
Paid Participant
Costs 

### (36) (37) (38) (39) (40) (41) (42) (43) (44) (45)

Footnotes for the report table templates:

(1) Activity for the prior reporting year. Multifamily costs and savings are reported in Residential Energy Services for 2000-2002 and in Business Energy Services in 2003-2005. See Section 4.2.4. RE-MAPPING of PROGRAMS TO

MARKET SERVICES AND INITIATIVES.

(2) Activity for the current reporting year. For savings this figure will be the estimated savings for measures actually implemented for the current report period. Savings are report ed in MWh, at generation and net of all approved adjustment factors, except as otherwise noted.

(3) Projected costs for Year 2003 are estimates only and provided for informational purposes. The EVT contract is based on three-year cumulative budgets and savings goals, therefore EVT does not have annual budget or annual savings goals.

(4) Data reported for the cont ract period starting January 1, 2003 thro ugh Decemb er 31, 2003.

(5) Data reported for the cont ract period starting March 1, 2000 th rough December 31, 2003.

(6) Number of customers with installed measures. For the period 2000-2002, “# participants with installations” is counted by summing unique utility premises for all but multifamily projects. For multifamily projects, “# participants with installations” is counted by summing unique dwelling units. For “Current Year 2003”, “# participants with installations” is counted by summing unique project sites for all projects. Under “Cumulative starting 1/1/03”, customers are counted once, regardless of the number of times this customer participates in EVT services during 2003- 2005. Under “Cumulative starting 3/ 1/00”, a customer will be counted twice if that customer has received EVT services during 2000-2002 and again in 2003-2005.

(7) Number of customers with custom analysis during the current report period. This reflects the number of customers that initiated a new custom project during the reporting period and where measures may not have been installed.

(8) Number of customers who had analysis at any time and have installed measures during the reporting period. This reflects the number of customers that completed a custom project during the reporting period.

(9) Costs include general management, budgeting, financial management and management of the requirements of the EVT contract. These costs are not broken out by market. This cost category is included on Tables 2.1.2., 2.1.3 only.

(10) Management and other management related costs directly associated with implementation work.

(11) Costs related to program design, planning, program screening and other similar functions. Program Planning costs refer to data reported prior to 2003.

(12) Costs related to marketing, outreach, customer service and business development.

(13) Costs related to Information Systems development and maintenance. These costs are not broken out by market. This cost category is included on Tables 2.1.2., 2.1.3 only.



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 73

### (14) Subtotal of all operating costs detailed in the categories above (9) + (10) + (11) + (12) + (13).

(15) Direct payments to participants to defray the costs of specific efficiency measures.

(16) Incentives paid to manufacturers, wholesalers, builders, ret ailers or other non-customer stakeholders that do not defray the costs of specific efficiency measures.

(17) Subtotal reflecting total incentive costs, (15) + (16).

(18) Costs related to conducting analyses, preparing the package of efficiency measures, contract management and post-project follow-up.

(19) Costs related to educational or other support services provided to entities other than individual participants, such as trade allies, manufacturers, w holesalers, builders, and architects.

(20) Subtotal reflecting total technical assistance costs, (18) + (19).

(21) Total costs incurred by Efficiency Vermont. All co sts in nominal dollars, (14) + (17) + (20).

(22) Total costs incurred by participants related to EVT or utility activities. This category includes the participant contribution to the capital costs of installed measures and to specific demand-side-management (DSM) -related services, such as technical assistance or energy ratings.

(23) Total costs incurred by third parties (i.e., entities other than EVT, utilities and participants) directly related to EVT or utility DSM activities. This category includes contributions by third parties to the capital costs of installed measures and to specific DSM-related services, such as technical assistance or energy ratings.

(24) Total cost of services and initiatives, (21) + (22) + (23).

(25) Annualized MWh savings at generation, net of all approved adjustment factors (e.g., free riders, spill over, line loss) for measures installed during the current report period.

(26) Lifetime estimated MWh savings for measures installed during the current reporting year, at generation and net of all approved factors. (Typically, estimated annualized savings times the life of the measure).

(27) Total Resource Benefits (TRB) savings for measures installed during the current reporting year. TRB includes gross electric benefits, fossil fuel savings and water savings. It is stated in 2003 dollars throughout the entire report. Prior year data have been adjusted for 2003 dollars by escalating the pre-2003 TRB by 6.8% discount rate for 3 years and inflating TRB by 7.62% (% CPI change July 2000 - July 2003) to convert to 2003 dollars.

(28) Estimated impact of measures at time of winter system peak, at generation, net of adjustment factors.

(29) Estimated impact of measures at time of summer system peak, at generation, net of adjustment factors.

(30) Annualized MWh savings per participant, net at generation, (25) / (6).

(31) Average lifetime, in years, of measures weighted by savings, (26)/(25).

(32) Incentives which are not yet paid to a customer but where there is a signed contract as of December 31, 2003 for projects which will complete after December 31, 2003.

(33) Adjusted Annualized MWh savings at generation and net of all approved adjustment factors (e.g., free riders, spill over, line loss) for measures installed during the current report period. This data includes only savings for measures that have not yet expired during the reporting period. It excludes savings for measures that have reached the end of their specified lifetime.



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 74

### (34) Adjusted impact of measures at time of winter system peak, at generation, net of adjustment factors. This data includes only savings for measures that have not yet expired during the reporting period. It excludes savings for measures that have reached the end of their specified lifetime.

(35) Adjusted impact of measures at time of summer system peak, at generation, net of adjustment factors. This data includes only savings for measures that have not yet expired during the reporting period. It excludes savings for measures that have reached the end of their specified lifetime.

Items 36-45 reflect installed meas ures for the current reporting period.

(36) Number of customers with installed measures within the end use, utility or county grouping.

(37) Annualized MWh savings at generation, net of all approved adjustment factors (e.g., free riders, spill over, line loss) for measures installed during the current report period

. This number is the same as that reported on line (25).

(38) Annualized MWh savings, gross at the customer meter.

(39) Lifetime estimated MWh savings for measures installed during the current reporting period, at generation and net of all approved factors. This number is the same as that reported on line (26).

(40) Estimated impact of measures at time of winter system peak, at generation, net of adjustment factors. This number is the same as reported on line (28).

(41) Estimated impact of measures at time of summer system peak, at generation, net of adjustment factors. This number is the same as that reported on line (29).

(42) MMBtu estimated to be saved (positive) or used (negativ e) for alternative fuels as a result of measures installed in

the end use.

(43) Water saved (positive) or used (negative) due to measures installed in the end use.

(44) Incentive EVT pays to participants for measures installed. This number is the same as that reported on line (15). See note 5 in Section 4.2.1. for difference in source data in reporting (15) and (44).

(45) Costs incurred by participants related to EVT or utility activities. This number is the same as that reported on line (22).



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 75

### 4.2.3. TABLE END NOTES

2.1.2., 2.1.3., 2.1.8., 2.1.12., 3.1.1., 3.1.6., 3.1.11., 3.1.12., 3.1.22., 3.1.27. [a] As a result of the redesign of EVT’s service offerings for 2003-2005, Core Programs have been reorganized into Core Market Services and In itiatives as described in the VEIC ContractAttachment I, Section II. To make sense of the new configuration, see Section 4.2.4. REMAPPING of PROGRAMS TO MARKET SERVICES AND INITIATIVES.

2.1.2. Services and Initiatives including Customer Credit, 2.1.3. Services and Initiatives including Customer Credit [b] The number of participants in Tables 2.1.2. and 2.1.3. in column “Cumulative starting 3/1/00” represents an aggregate for 2000-2002 (determined by summing unique utility premises) and for 2003-2005 (determined by summing unique project sites). The different participant counting methodologies as approved by the Contract Administrator and the Vermont Department of Public Service results in an overstatement of the participants who installed measures in both the 2000- 2002 period and the 2003-2005 period. For 2003, this overstatement is approximately 8% (8,000) of the reported cumula tive participants.

2.1.7. Efficiency Vermont Services & Initiatives – Total Resource Benefits [a] Net lifetime water savings is the net annual measure water savings times the measure lifetime and net lifetime fossil fuel savings is the net annual measure fossil fuel savings times the measure

lifetime.

2.1.18. Cumulative Distributions by Utility Service Territory [a] BED administers its own services and initiative s and reports separatel y to the Vermont Public Service Board. The charges paid by BED represent contributions towards EVT emerging markets initiatives, EVT Services costs and some incidental services provided by EVT in the BED service territory.

_

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 76

### 4.2.4. RE-MAPPING of PROGRAMS TO MARKET SERVICES AND INITIATIVES

As a result of the redesign of EVT’s service offerings in 2003-2005, EVT Core Programs have been reorganized into EVT Core Market Servi ces and Initiatives. The reasons for this reorganization from “Programs” to “Services and Initiatives”, as stated in the Contract, are the following: to align EVT’s activities more close ly with customer’s needs, to establish a more comprehensible segmentation of the markets in order to improve the delivery of services, for improved reporting and market assessment, to ameliorate coordination between current program offerings and align EVT’s work more closely with its internal management structure.

Following is a diagram of the 2000-2002 Core Programs and their relationship to the 2003-2005 Core Market Services and Initiatives. Core Programs under 2000-2002 and Core Market Services

and Initiatives under 2003-2005 are in bold font. Tracks are in regular font.



## 2000-2002 Core Programs 2003-2005 Core Market Services & Initiatives

C&I Emerging Markets Initiatives Business Initiatives

Initiatives

C&I Retrofit

CEO Market Opportunities Business Existing Facilities
C&I Retrofit Low Income Multifamily C&I Equipment Replacement Low Income Multifamily Retrofit Low Income Multifamily Retrofit Low Income Multifamily New Construction

Business New Construction

CEO New Construction Low Income Multifamily New Construction

C&I New Construction Multifamily Market Rate New Construction

Residential New Construction Residential New Construction Multifamily homes Single Family homes Single Family homes

Efficient Products Program Efficient Products

Residential Emerging Markets Initiatives Residential Initiatives
Initiatives Targeted High Use Retrofit Residential Existing Buildings
Residential Retrofit Low Income Single Family Low Income Single Family



### _

________________________________________ Efficiency Vermont's 2003 Annual Report and Annual Energy Savings Claim 

### ________________________________________ _ 77