Exhibit 10.21


 


[GRAPHIC]


 


GALILEO


 


PRODUCTIVITY INCENTIVES


 


AGREEMENT (GLOBAL)


 


Version 1 January 2005


 


 


PORTIONS OF THIS
EXHIBIT MARKED BY AN (***) HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR
CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE
COMMISSION.


 

















 


PARTIES


 


(A)                  GALILEO NEDERLAND BV (‘Galileo’)


 


	
  Registered Office

  	
   

  	
  Neptunusstraat 35, 2132 JA Hoofddorp, the
  Netherlands

  
	
  (“Galileo”).

  	
   

  	
   

  



 


B)                      Subscriber’s Official Name
ebookers Limited (‘Subscriber’)


 


Head Office address 25 Farringdon Street,
London, EC4A 4AB

Telephone No. 0207 489
2222                    Fax No.                                                           

Business Type  x
Private Limited Liability Company or Public Limited Company

o Partnership o
Sole Trader

o Other
(please describe)                                         


 


Company Registration No. 03818962

VAT No.                                                 


 


	
  Contact(s)

  	
   

  	
   

  
	
  Galileo

  	
   

  	
  Subscriber

  
	
   

  	
   

  	
   

  
	
  Name  Legal
  Department

  	
   

  	
  Name Legal
  Department

  
	
   

  	
   

  	
   

  
	
  Telephone No.  
  01753 288000

  	
   

  	
  Telephone  No. 0207 489 2222

  
	
   

  	
   

  	
   

  
	
  Address As above

  	
   

  	
  Address As above

  
	
  Fax No. 01753
  288 224

  	
   

  	
  Fax No. 0207
  489 2432

  



 


“Effective Date” means the 13 day of June 2005 and “Term” shall mean the period of 3 years
from the Effective Date or in the event all Subscriber Agreements terminate
prior to the 3 years, then this Agreement will terminate on the date the last
Subscriber Agreement is terminated.


 


This
Agreement shall come into effect on the Effective Date.


 


	
  For and
  on behalf of the Subscriber:

  	
  For and
  on behalf of Galileo

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Signature:

  	
  /s/ Mark Meehan

  	
   

  	
   

  	
  Signature:

  	
  /s/ Marco van Ieperen

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Name:  

  	
  Mark Meehan

  	
   

  	
   

  	
  Name:

  	
  Marco van Ieperen

  	
   

  
	
   

  	
  (please print)

  	
   

  	
   

  	
  (please print)

  
	
  Position:

  	
  Vice President Ops.

  	
   

  	
   

  	
  Position:

  	
  Director

  	
   

  
	
  Date:  

  	
  28.7.05

  	
   

  	
   

  	
  Date:

  	
  05.08.2005

  	
   

  
																			



 


1

















 


1                            ADDITIONAL
DEFINITIONS


 


The following additional definitions will have the
meaning provided for each. All other definitions (unless expressed to be
otherwise) shall have the meanings shown in Section B of the Subscriber
Agreements (as defined below):


 


	
  “Air”

  	
   

  	
  means a Segment resulting from a booking made with
  an airline Vendor;

  
	
   

  	
   

  	
   

  
	
  “Annual Review Period”

  	
   

  	
  means the review period referred to in Clause 3.6
  below;

  
	
   

  	
   

  	
   

  
	
  “Basic Booking Product”

  	
   

  	
  means the functionality whereby Galileo provides, at
  the option of a Vendor, the ability for subscriber travel agents to make
  Segment bookings with a Vendor with limited and specific operating
  characteristics;

  
	
   

  	
   

  	
   

  
	
  “Passive”

  	
   

  	
  means a Segment booked outside of the Galileo System
  which is booked direct with an airline Vendor, which is then placed into the
  Galileo System or a Galileo booking file for information or ticketing
  purposes;

  
	
   

  	
   

  	
   

  
	
  “Productivity Incentives”

  	
   

  	
  means the amounts paid by Galileo to the Subscriber
  per Segment at the rates shown in the table contained in accordance with
  Clause 3.1 below;

  
	
   

  	
   

  	
   

  
	
  “Productivity Incentives Scheme”

  	
   

  	
  means the scheme set out herein by which Galileo may
  pay the Subscriber Productivity Incentives;

  
	
   

  	
   

  	
   

  
	
  “RoomMaster”

  	
   

  	
  means a Segment resulting from a booking made with
  RoomMaster®, Galileo’s hotel reservations system;

  
	
   

  	
   

  	
   

  
	
  “Segment”

  	
   

  	
  means an Air travel reservation for one passenger
  over one segment (not including Passive or otherwise) of a journey on a
  direct itinerary, or one hotel booking for which a valid ticket or other
  approved document or voucher

  



 


2

















 


	
   

  	
   

  	
  has been produced for the services of a Vendor, less
  cancellations thereof, and which (a) is made by the Subscriber via the
  Galileo System; (b) results in a fee payable by the Vendor to Galileo
  and/or a Galileo Group Company; (c) is not speculative, fictitious,
  duplicative or made solely for the purpose of achieving productivity-based
  Segment objectives; (d) with respect to Passive air segments, has been
  accepted by the Vendor who will receive the billing for the Segment; and (e) is
  not made via the Basic Booking Product. The calculation of Segments are based
  solely on Galileo’s records and in accordance with Galileo’s standard method
  of measurement from time to time;

  
	
   

  	
   

  	
   

  
	
  “Segment Target”

  	
   

  	
  means the amount of (***) million Segments which the
  Subscriber shall transact through the Galileo System throughout the duration
  of this Agreement; and

  
	
   

  	
   

  	
   

  
	
  “Shortfall Payment”

  	
   

  	
  shall have the meaning provided in Clause 3.7 below.

  
	
   

  	
   

  	
   

  
	
  “Subscriber Agreements”

  	
   

  	
  means all of the subscriber agreements either
  entered into prior or subsequent to the date of this Agreement by each
  national ebookers entity and each national Galileo entity.

  
	
   

  	
   

  	
   

  
	
  “Transaction”

  	
   

  	
  means an instance of data processing in which a
  Subscriber makes a request and receives a response from the Galileo System
  core, which for the avoidance of doubt, does not have to result in a Segment
  or Passive Segment being produced;

  
	
   

  	
   

  	
   

  
	
  “Transaction Allowance”

  	
   

  	
  means the monthly permitted number of Transactions
  as mentioned in clause 10.4;

  
	
   

  	
   

  	
   

  
	
  “Transaction Fees”

  	
   

  	
  means the fees which Galileo may introduce at a
  future date for excessive Transaction bookings in accordance with Clause 10
  below;

  



 


3

















 


2                            CONTRIBUTION


 


2.1                    Subject to
this clause Galileo will pay Subscriber up to (***) (“Contribution”) for the
migration of 100% of the current air and hotel Segments of Subscriber to the Galileo
GDS, with said migration to be complete by 30 August 2005 (“Migration
Target”) with the exception of the following:


 


2.1.1           Mr Jet Stockholm in
relation to online bookings for which the migration target will be 1 January 2006;


 


2.1.2           Mr Jet Copenhagen in
relation to on-line bookings for which the migration target will be 1 January 2006;


 


2.1.3           Mr Jet Stockholm
Airways in relation to on-line bookings for which the migration target will be
1 January 2006;


 


2.1.4           Mr Jet Stockholm
Business in relation to on-line bookings for which the migration target will be
1 January 2006.


 


2.2                    Subscriber has
informed Galileo that it may be responsible for an early termination sum owed
to one of Subscriber’s current GDS which is in the process of being terminated
(“Termination Payment”). The exact amount of the contribution will be equal to
and depend on the Termination Payment (if any) to Subscriber’s relevant current
GDS. Subscriber will provide Galileo with (i) the documentation necessary
to demonstrate payment of the Termination Payment and (ii) the appropriate
invoice. Galileo will pay the Contribution within thirty (30) days of the
invoice.


 


3                            PRODUCTIVITY INCENTIVES
SCHEME


 


3.1                    From the
Effective Date and for the duration of this Agreement (subject to earlier
termination or variation as set out in this Agreement), Galileo shall pay the
Subscriber the amounts set out below for each Segment regardless of which
country is responsible for the making of the booking, as set out in Table 1.1.
of Schedule 1 (“Table 1.1”). In respect of the Segments booked under the
all Subscriber Agreements, the Productivity Incentive payment will be paid in
US $.


 


3.2                    The
Productivity Incentives paid are based on the total number of Segments booked
during the Term of this Agreement.


 


3.3                    Galileo shall
not pay the Subscriber any Productivity Incentives for any Segments booked by a
method other than those shown in Column 1 of Table 1.1 and for the avoidance of
doubt no Productivity Incentives will be paid for passive Segments.


 


3.4                    For the avoidance
of doubt, and unless otherwise agreed in writing by Galileo. Galileo shall not
pay the Subscriber any Productivity Incentives for any Leisureshopper, Domestic
Rail, Eurostar or ferry bookings made by the Subscriber.


 


4

















 


3.5                    The per
Segment payment rates payable by Galileo to the Subscriber shown in Columns 3
and 4 of Table 1.1 shall be paid in accordance with Clause 4 below.


 


3.6                    On a yearly
basis (a year meaning the anniversary of the Effective Date and each subsequent
anniversary), Galileo will calculate the total number of Segments transacted by
the Subscriber during that year (the “Annual Review Period”) and will inform
the Subscriber of the same in writing.


 


3.7                    If at the
expiry of this Agreement the Subscriber has failed to meet the Segment Target,
or should this Agreement terminate in advance of the Term for any other reason
(save for termination due to Galileo’s breach, and subject then to the relevant
clauses of the Subscriber Agreements), the Subscriber shall either repay to
Galileo the following amounts or enter into a new Subscriber Agreement (at the
Subscriber’s own option):


 


(a)                    A
proportion of the Contribution on a pro rated basis. This will be equal to the
Contribution multiplied by the percentage of the Segment Target not achieved,
plus interest at the rate of two (2) percentage points above the 3 month
Barclays Bank PLC base rate from the date the Contribution was made;


 


(b)                    Deinstallation
costs for all equipment and lines;


 


(c)                    Equipment
refurbishment in the event that any of the equipment is damaged beyond fair
wear and tear.


 


(d)                    Any
other sums due pursuant to the Subscriber Agreements


 


All
such sums to be referred to jointly as “the Shortfall Payment”. Such amounts
shall be paid to Galileo within 30 days following invoicing by Galileo.


 


3.8                    The Subscriber
acknowledges and agrees that the Shortfall Payment is a fair and reasonable
amount taking into account, but not limited to, such factors as the Subscriber’s
agreement on the Segment Target at the start of this Agreement; the
Contribution paid, the level of Productivity Incentive payment payable to the
Subscriber over the projected life of this Agreement and the Subscriber
Agreements, and the cost to Galileo in providing the services outlined in the
Subscriber Agreements.


 


3.9                    The number of
Passive Segments booked through the Galileo System by the Subscriber must not
exceed (***) of the overall Segments booked in any year (a year having the
meaning given in section 3.5 above). If the number of Passive Segments
booked by the Subscriber does exceed this amount, those excess Passive Segments
shall not count towards the Segment Target.


 


5

















 


3.10              Galileo reserves the
right to introduce at any time, a charge for the booking of Passive Segments.
Galileo shall give the Subscriber at least 60 days written notice prior to the
introduction of such charge.


 


4                            PAYMENT OF PRODUCTIVITY
INCENTIVES AND THE REBATE SYSTEM OF PAYMENT


 


4.1                    At the end of
each calendar month:


 


(a)                    Galileo
shall calculate the number of Segments booked and ticketed by the Subscriber
for that month and shall send the Subscriber a statement showing the number of
Segments booked and ticketed by the Subscriber in the preceding month, which
qualify for payment of a Productivity Incentive; and


 


(b)                    the
Subscriber shall upon receiving such statement, invoice Galileo for the same,
where all invoices will be specifically made for the attention of Galileo
International Limited in respect of statements applicable to the UK (and to
each local Galileo entity in respect of countries other than the UK) at the
address shown under the contact section at the start of this Agreement and
such invoice shall include the Subscriber’s VAT number and any other information
which Galileo may reasonably require in order to facilitate payment to the
Subscriber.


 


4.2                    From the
Effective Date (or such date as may be agreed in writing between the parties),
payment of Productivity Incentives shall be calculated by multiplying the
actual number of Segments transacted by the Subscriber by the appropriate rates
for each, as set out in Columns 3 or 4 of Table 1.1.


 


4.3                    Galileo shall
have the right to set-off against and deduct from any Productivity Incentives,
any amounts due by the Subscriber to Galileo pursuant to any part of this
Agreement.


 


5                            SUSPENSION AND/OR
TERMINATION OF THE PRODUCTIVITY INCENTIVES SCHEME


 


Without prejudice
to any other rights Galileo may have under this Agreement, Galileo shall have
the right to suspend payment under the Productivity Incentives Scheme on giving
7 days prior written notice to the Subscriber if Galileo has reasonable grounds
for believing that the Subscriber is in breach of any clause in the Subscriber
Agreements prohibiting the Subscriber making fictitious bookings.


 


5.1                    If the
Subscriber has not ceased the actions referred to in Clause 5.1 above, or has
failed to reimburse Galileo for any reasonable loss(es) incurred as a result of
such actions within 30 days of Galileo first providing written notice of its
intention to


 


6

















 


suspend
the Productivity Incentives Scheme, Galileo shall have the right to terminate
all payments under the Productivity Incentives Scheme and Galileo shall not be
in breach of its obligations under this Agreement in doing so.


 


5.2                    Any disputes
arising under this Clause 5 shall be referred under the dispute resolution
procedure set out in the Subscriber Agreements.


 


6                            VARIATION OF THE
PRODUCTIVITY INCENTIVES SCHEME


 


6.1                    Galileo may amend any provision of this Productivity Incentive Scheme
forthwith on prior written notice to the Subscriber in order to comply with any
change in legislation or change in interpretation of legislation affecting this
Agreement.


 


6.2                    In the event of any change to the fees paid to Galileo’s parent
company, Galileo International Inc., by its airline Vendors (the “Participation
Fee”), which would result in an annualised average booking fee revenue decrease
or increase to Galileo International Inc, of (***) or more (a “Fee Change”), Galileo and the
Subscriber will use their best endeavours to negotiate appropriate
modifications to the terms of this Agreement and more particularly, the payment
provisions under the Productivity Incentives Scheme.


 


6.3                    In the event of a Fee Change, Galileo will notify the Subscriber of the
Fee Change and the effective date of the Fee Change (the “Fee Change Effective
Date”), and both parties shall, within 90 days of the date of Galileo’s notice,
execute an amendment to this Agreement evidencing the modifications. Galileo
and the Subscriber acknowledge that the modifications to the Productivity
Incentives Scheme shall become effective as of the Fee Change Effective Date,
unless otherwise mutually agreed upon in writing.


 


6.4                    Galileo may suspend the payment of all Productivity Incentives under
this Agreement and the Subscriber may suspend its payment of any Charges from
the Fee Change Effective Date until the effective date of the aforementioned
amendment or expiration of the 90 day notice period, whichever occurs first. If
Galileo and the Subscriber are unable to reach agreement within such 90 day
period, then:


 


(a)                    commencing on the Fee Change Effective Date and continuing thereafter
for the duration of this Agreement, Galileo may reduce the Productivity
Incentives pursuant to the Fee Change; or


 


(b)                    either party may terminate this Agreement for convenience and neither
party will be further obligated hereunder, except that:


 


7

















 


(i)                       Galileo
will pay the Subscriber any Productivity Incentives that were suspended,
pursuant to the Fee Change;


 


(ii)                   the Subscriber
will pay any Charges that accrued prior to the termination, including those due
under Clause 32.1 and any shortfall in Segments for the then current Annual
Review Period, based on annualised accounting of the Segments transacted by the
Subscriber during such partial Annual Review Period; and


 


(iii)               the subscriber will
pay back a proportion of the Contribution. This will be equal to the
Contribution multiplied by the percentage of the Segment Target not achieved,
plus interest at the rate of two (2) percentage points above the 3 month
Barclays Bank PLC base rate from the date the Contribution was made;


 


(iv)                  the subscriber
will pay back to Galileo other amounts as detailed in clause 3.7


 


6.5                    Notwithstanding
the terms of the preceding clauses, Galileo may, at any time prior to execution
of an amendment as contemplated in Clause 3.3 above, or termination of this
Agreement as described in Clause 3.4 above, withdraw its request to negotiate
the terms of this Agreement, in which case all terms of this Agreement shall
remain in full force and effect.


 


6.6                    All payments
due under this Clause 3 shall be made within 30 days of the termination of the
Agreement.


 


7                            DISPUTES REGARDING THE
PRODUCTIVITY INCENTIVE SCHEME


 


Without
prejudice to the provisions of the dispute resolution clauses in the Subscriber
Agreements, in order to substantiate any Productivity Incentive claim based on
any discrepancy between Galileo’s and the Subscriber’s calculations, the
Subscriber must be able to provide to Galileo, promptly on demand, its records
(electronic or otherwise) of all Segments in respect of which it is claiming
such Incentive Payments, together with the total number of Segments made.


 


8                            OPT IN


 


8.1                    Galileo
reserves the right to require the Subscriber to pay Galileo a proportion of the
Productivity Incentive in respect of Segments for those air Vendors with which
Galileo has an agreement in respect of certain fares. In such instances once
the Subscriber has opted in, the Subscriber shall not be required to pay any
CRS


 


8

















 


surcharge
that may be implemented by an airline for making flight bookings on Segments for
the relevant air Vendors.


 


9                            INSTALLATION CHARGES


 


9.1                    Galileo reserves the right to charge the Subscriber installation
charges for the installation of the Equipment in the event that the third party
responsible for installing the Equipment charges Galileo for the same. Any such
installation charges will not exceed by amount charged to Galileo by the third
party.


 


10                     TRANSACTION FEES


 


10.1              During
the Term, Galileo shall monitor and count the Transactions made by Subscribers
in the Territories for each calendar month.


 


10.2              The
Parties agree to meet within 90 days of the Effective Date to agree an
acceptable Transaction Allowance and the Subscriber recognises that by
exceeding the Transaction Allowance, this results in a legitimate cost to
Galileo and in that respect Subscriber shall agree a Transaction Fee, which
will be (***) as detailed below,
to be payable to Galileo, such fees to be payable from 90 days following the
Effective Date. The transaction fee will not be retrospective in effect and
will apply to transactions made following the 90 days until the end of the
Term.


 


10.3              Such
Transaction Fees shall be (***)
having regard to, but not limited to:


 


(a)                    any such fees which Galileo applies to its other travel agent customers
of near or equivalent Overall Segment production;


 


(b)                   industry averages for look to book ratios;


 


(c)                    the capacity of Galileo’s hardware to handle such number of
Transactions and;


 


(d)                   the cost to Galileo of handling such number of Transactions.


 


10.4              Either
party may give the other party notification that it wishes to review the
Transaction Allowance. If such notification is given, the parties will
negotiate in good faith to try and agree amendments to the Transaction
Allowance. During such negotiations, the parties shall have regard to factors
including, but not limited to:


 


(a)                    changes to industry averages for look to book ratios;


 


(b)                   changes to the capacity of Galileo’s hardware; and


 


9

















 


(c)                    changes to the cost to Galileo of handling excess Transactions.


 


10.5              If
either Party gives a notice under Clause 5 above, Galileo shall provide
Subscriber the information reasonably necessary to allow it to assess the
matters specified in the termination provisions contained in the Subscriber Agreements.


 


10.6              Galileo
and/or any Galileo Group Company shall use its reasonable endeavours where
practicable, to share with Subscriber any development, enhanced technology, new
product or service, the effect of which would be the reduction in the number of
Transactions made by Subscriber. Galileo (and/or any Galileo Group Company)
shall be entitled to charge Subscriber for this technology at its then market
rate.


 


IN
WITNESS of which the parties or their authorised
representatives have signed this Agreement on the date set out above.


 


	
  Signed on behalf of ebookers
  Limited

  
	
   

  
	
  Name:

  	
  Mark
  Meehan

  	
   

  
	
   

  	
   

  	
   

  
	
  Signature:

  	
  /s/
  Mark Meehan

  	
   

  
	
   

  	
   

  	
   

  
	
  Position:

  	
  Vice
  President OPS

  	
   

  
	
   

  	
   

  	
   

  
	
  Date:

  	
  28.7.05

  	
   

  
	
   

  	
   

  
	
   

  	
   

  
	
  Signed on behalf of Galileo Nederland BV

  
	
   

  
	
  Name:

  	
  Marco Van Ierepen

  	
   

  
	
   

  	
   

  	
   

  
	
  Signature:

  	
  /s/ Marco Van Ierepen

  	
   

  
	
   

  	
   

  	
   

  
	
  Position:

  	
  Director

  	
   

  
	
   

  	
   

  	
   

  
	
  Date:

  	
  05.08.2005

  	
   

  



 


10

















 


SCHEDULE 1


 


1.                         Segment
Payments


 


Table 1.1


 


	
   

  	
   

  	
   

  	
   

  	
  Column 3

  	
   

  
	
  Column 1

  	
   

  	
  Column 2

  	
   

  	
  rate (US $)

  	
   

  
	
  Segment description

  	
   

  	
  Segment range

  	
   

  	
  per Segment

  	
   

  
	
  Air / RoomMaster

  	
   

  	
  0 to 800,000

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  800,001 to 1.5m

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  1,500,001 to 2m

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  2,000,001 to 2.4m

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  2,400,001 to 2.8m

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  2,800,001 to 3.1m

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  3,100,001 to 3.4m

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  3,400,001 to 3.8m

  	
   

  	
  (***)

  	
   

  
	
   

  	
   

  	
  in excess of

  3,800,001

  	
   

  	
  (***)

  	
   

  
	
  Passive Air

  	
   

  	
  All Segments

  	
   

  	
  (***)

  	
   

  



 


2.                         Location
address


 


Sweden


Denmark


Corporate Team UK
Farringdon


Sports Team UK
Farringdon


Switzerland


Italy


Cafe Voyages 3rd
party ticket fulfilment for on-line


Norway Oslo


Norway Rail


Germany


France


France CMS 3rd
party call centre fulfilment


Spain


Spain Dimensions


Ireland Dublin


Ireland Dawson St


Ireland IRB


Mr Jet Stockholm


Mr Jet Copenhagen


Mr Jet Stockholm
Airways


Mr Jet Stockholm Business


Sweden


 


11

















 


Skyways 3rd party
fulfilment,


Amsterdam


Finland


Camden Ebookers


Camden BTW


Ebookers
Farringdon


LHR Interline
Ebookers


LHR Ebookers


LGW Ebookers


TRX Berlin 3rd
party fulfilment call centre for Switzerland


TRX Crawley 3rd
party ticket fulfilment (issuance) for UK ebookers


TRX Florida 3rd
party call centre fulfilment for UK ebookers


Alton Omega
TravelBag


Stoodleys
TravelBag


Winchester
TravelBag


Strand TravelBag


Tunbridge Wells
TravelBag


Cheltenham
TravelBag


Solihull TravelBag


Nottingham
TravelBag


Knutsford
TravelBag


Tecnovate owned
ticket prime for UK and Europe


 


3.                         Software
Products


 


	
  Country

  	
   

  	
  Product Requirement

  	
   

  	
  Notes

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  UK

   

   

   

   

   

  	
   

  	
  •                             Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  	
   

  	
  SMO
  will configure UK rail access at required locations as part of Synstar
  install.

   

  Galileo
  HotelClub / Custom Fares to be configured locally.

  
	
   

  	
   

  	
  •                             URL access to UK Rail

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Ireland

  	
   

  	
  •                            Galileo
  Desktop inc VP / FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

   

  •                             Galileo Desktop Internet
  Access (GDIA)

  	
   

  	
  GDIA
  for home workers.

   

  Galileo
  HotelClub / Custom Fares to be configured locally.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  France

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.
  Galileo HotelClub*

  	
   

  	
   

  Galileo HotelClub to be configured locally.

  



 


12

















 


	
   

  	
   

  	
  b.                         Script
  library access

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Germany

  (Austria supported)

  	
   

  	
  •                            Galileo
  Desktop inc VP / FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

   

  •                             Tourmaster

  	
   

  	
  Tourmaster / Galileo HotelClub and Custom Fares will
  be configured locally by Galileo Germany.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Norway

   

   

   

   

   

   

   

   

   

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

   

  d.                        Local
  SMS Solution**

  	
   

  	
  Galileo HotelClub / Custom Fares / Local SMS and
  E-Tracker to be configured locally.

   

   

   

   

   

   

  
	
   

  	
   

  	
  e.        E-Tracker**

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Finland

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

   

  d.                        Local
  SMS Solution**

  	
   

  	
  Galileo HotelClub / Custom Fares and local SMS to be
  configured locally.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Sweden

  (Supporting Denmark)

   

   

   

   

   

     

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

   

  d.                        Local
  SMS Solution**

  	
   

  	
  Galileo HotelClub / Custom Fares and local SMS to be
  configured locally.

   

   

   

   

   

   

     

  



 


13

















 


	
  Switzerland
  (Italy supported)

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

  	
   

  	
  Galileo HotelClub / Custom Fares to be configured
  locally.

   

   

   

   

    

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Netherlands
  (Belgium supported)

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

  	
   

  	
  Galileo HotelClub to be configured locally.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Spain

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

  	
   

  	
  Galileo HotelClub / Custom Fares to be configured
  locally.

   

   

   

   

     

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Tecnovate

  	
   

  	
  •                            Galileo Desktop inc VP /
  FP

   

  a.                         Galileo
  HotelClub*

   

  b.                        Script
  library access

   

  c.                         Custom
  Fares**

   

  d.                        E-Tracker**

  	
   

  	
  Galileo HotelClub / Custom Fares and E-Tracker to be
  configured locally.

  



 


14

















 


4.        Rented
Equipment


 


	
  Description

  	
   

  	
  Monthly
  Charge

  	
   

  	
  Monthly

  Maintenance

  Charge

  	
   

  	
  Installation

  Charge

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  2 X IER Printers (Switzerland)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Swiss Line back up

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  TRX Leicester DATA Line + Back-up

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Milan DATA Line

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  CMS France DATA Line

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  



 


5.        Purchased
Equipment


 


	
  Description

  	
   

  	
  Monthly

  Maintenance

  Charge

  	
   

  	
  Capital

  Cost/Purchase

  Price

  	
   

  	
  Installation

  Charge

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  ATB
  Printer x 2 (Camden)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 1 x 1 (Camden)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Printer x 1 (Ebookers LGW)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 1 (Ebookers LGW)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Printer x 1 (Ebookers LHR)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 1 (Ebookers LHR)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Printer x 1 (Interliners LHR)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  



 


15

















 


	
  Print
  Server x 1 (Interliners LHR)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Printer x 7  (TB Omega Park)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Ticket Stacker x 7  (TB Omega Park)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 4 (TB Omega Park)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Ticket Printer x 1 (TB Strand)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 1  (TB Strand)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Printer x 1  (TB Solihull)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 1  (TB Solihull)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Printer x 1  (TB Knutsford)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 1  (TB Knutsford)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Printer x 5  (TRX Leicester)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 3  (TRX Leicester)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  ATB
  Ticket Stacker x 5  (TRX Leicester)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Print
  Server x 1 (Switzerland)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  



 


16

















 


	
  ATB Printer x 2 (Norway)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 2 (Norway)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Ticker Stacker x 1 (Norway)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 3 (Germany)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 2 (Germany)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Ticket Stacker x 2 (Germany)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 3 (France)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Ticket Stacker x 3 (France)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 2 (France)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 1 (Spain)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 1 (Spain)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 2 (Dimensions)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 2 (Dimensions)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 2 (Ireland)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  



 


17

















 


	
  ATB Ticket Stacker x 1 (Ireland)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 2 (Ireland)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 3 (Sweden)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 3 (Sweden)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 1 (Denmark)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Ticket Stacker x 1 (Denmark)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 1 (Denmark)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 2 (Finland)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 1 (Finland)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 2 (Milan)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 1 (Milan)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Printer x 2 (Amsterdam)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  ATB Ticket Stacker x 1 (Amsterdam)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  
	
  Print Server x 2 (Amsterdam)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
  (***)

  	
   

  



 


18

















 


	
  Workstations x 21 (Amsterdam)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Itinerary Printers x 2 (Amsterdam)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  	
  (***)

  	
   

  



 


19