### Swanson . Bria n (OST) \Mi^^^^^'f^'^'^' ^ From : Devany , Denni s (OST ) , •'irURiAlJu N . , Sent : Friday , Januar y20 , 201 2 6:3 4 P M ; ; ri " OFLRAII U . 0 To : Swanson , Bria n (OST ) Subject : FW : ANSWE R T O PACIFI C WINGS'PETITIO N FO R .. ^ .. , o - • l-'^ p RECONSIDERATIO N ..;t..'*[?. j i i - A O

From : Ka'ohulan I M cGuir e [mailto:hilomoon@mac.com ] Sent : Friday , Januar

y20 , 201 2 6:2 5 PM To : Devany , Denni s (OST ) Subject : Fwd : ANSWE R T O PACIFI C WINGS ' PETITIO N FO R RECONSIDERATIO N Dea r Mr . DeVany : I' mno t sur e wh y m y lette r

didn' t sho w up . I di dpast e i t

int o th e emai l an di t

i s forwarde d t o yo u agai n i n th e emai l below . It show s u p o n my end . I

f i t doesn' t work a2n dtime , I coul dretyp e it

int o th e emai l again . I basicall y wante dt o giv e my persona l suppor t fo r Makan i Kai wh o ha s bee n extremel y helpfu l an dconsiderat e o f th e Kalaupap acommunity' s needs . I n th e short whil e sinc e the y hav e bee n comin g here , the y an dthei r staf f hav e establishe dagreat rapport with everyon e an dthe y ar e especiall y respectfu l o f th e patient s an dthei r

needs . Pacifi c Wing s ha s mad e trave l s o very difficul t for patient s an demployee s t o trave l in/ou t o f Kalaupap adu e t o fligh t

schedul e an despeciall y cost . Pacifi c Wing s ha s sai di n th e pas t tha t thei r rate s ar e comparabl e t o othe r remot e location s i n th e U.S . N o othe r airline s i n Hawai i charge s $500 + for aR T 1/ 2 hou r fligh t t o Honolulu , n o matte r

wha t islan dyou'r e comin g from , no r

th e sam e cos t

for an 8 minute s flight

t o Hoolehua , Molokai . The y hav e no t communicate dwit h th e community , no r com e t o ou r

monthl y communit y meeting s t o speak withu s an dhear

ou r concern s and/o r

try t o figur e ou t

abette r solution . Instead , the y see mt o wan t

t o bloc k ou r trave l b y makin g i t

difficul t an dimpossibl e for

som e o f th e patient s (i.e. , removin g th e whee l chai r lift) . Pacifi c Wing s ha s bee n know n t o leav e patient s strande dTopsid e a t th e airport

- i n particular , apatien t

wh o i s blind . The y bega n chargin g approximatel y $69-$7 5 t o fly fro mHo'olehua , Moloka i t o Honolulu . Thi s pose d aproble mfor

Kalaupap atraveler s becaus e w e coul donl y leav e Kalaupap ao n Pacifi c Wing s but

wer e unabl e t o fly al l th e wa y t o Honolul u becaus e th e le g fro mHoolehu a- Honolul u wa s booke ddu e t o th e cheap fare h e offere dt o Topsid e Moloka i residents . W e woul dhav e t o pa y th e $25 0 t o fly 8 minute s t o ge t Topsid e an dthe n hav e t o pay anothe r ai r carrie r t o ge t u s t o Honolul u & thu s spendin g mor e mone y t o ge t t o ou r destination . Takin g adifferen t

carrie r t o ge t t o Honolul u sometime s involve da3- 4 hour s wait . Mor etha n once , I lef

t Kalaupap ao n Pacifi c Wing s at 7:3 5 a. man ddidn' t

arriv e i n Honolul u unti l 1:3 0 o r

2 p.m . Peopl e ar e afrai dt o speak ou t publicl y agains t

Pacifi c Wings . Som e hav e trie dan dwer e threatene dwith bein g sued . Th e lis t goe s o n an don . B y thei r actions , Pacifi c Wing s ha s show n the y d o no t deserv e t o hav e thi s EA S contract . Sincerely , Ka^ohulan i M c Guir e P.O . Bo x 9 6 Kalaupapa , H I 9674 2 Begi n forwarde dmessage : From : Ka'ohulan i M c Guir e <hilomoon@mac.com > Date : Januar y 19 , 201 2 8:49:3 5 A M To : Denni s Devan y <Dennis.DeVany@dot.gov>,EAS@dot.go v Subject : ANSWE RT O PACIFI C WINGS ' PETITIO N FO R RECONSIDERATIO N