<PAGE>

                    U.S. SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C.  20549
                                  ___________

                                  FORM 10-QSB

[X] QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
    OF 1934 FOR THE QUARTERLY PERIOD ENDED DECEMBER 31, 2000

[ ] TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
    OF 1934 FOR THE TRANSITION PERIOD FROM  _____ TO _____

                                  ___________

                      Commission File Number:  000-27693

                              PCsupport.com, Inc.
       (Exact name of small business issuer as specified in its charter)

               Nevada                                  98-0211769
   (State or other jurisdiction of                  (I.R.S. Employer
    incorporation or organization)                 Identification No.)

      Suite 300, 3605 Gilmore Way                        V5G 4X5
    Burnaby, British Columbia, Canada                   (Zip Code)
 (Address of principal executive offices)

                   Issuer's Telephone Number:  (604) 419-4490

Check whether the issuer (1) filed all reports required to be filed by Section
13 or 15(d) of the Exchange Act during the past 12 months (or for such shorter
period that the registrant was required to file such reports), and (2) has been
subject to such filing requirements for the past 90 days.
YES [X]  NO [ ]

There were 15,786,662 shares of the Company's common stock outstanding on
February 13, 2001.

Transitional Small Business Disclosure Format (check one):  YES [ ]  NO [X]
<PAGE>

                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                       PAGE
<S>                                                                     <C>
PART I - FINANCIAL INFORMATION
          ITEM 1 - FINANCIAL STATEMENTS.................................   1

          ITEM 2 - MANAGEMENT'S DISCUSSION AND ANALYSIS.................  11

PART II - OTHER INFORMATION

          ITEM 1 - LEGAL PROCEEDINGS....................................  14

          ITEM 2 - CHANGES IN SECURITIES AND USE OF PROCEEDS............  14

          ITEM 3 - DEFAULTS UPON SENIOR SECURITIES......................  14

          ITEM 4 - SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS..  14

          ITEM 5 - OTHER INFORMATION....................................  14

          ITEM 6 - EXHIBITS AND REPORTS ON FORM 8-K.....................  15
</TABLE>
<PAGE>

                        PART I - FINANCIAL INFORMATION

Item 1 - Financial Statements

                      PCSUPPORT.COM, INC. AND SUBSIDIARY

                      Interim Consolidated Balance Sheets
                          (Expressed in U.S. Dollars)
<TABLE>
<CAPTION>
                                                                    December 31,    June 30,
                                                                        2000          2000
                                                                    ------------   -----------
                                                                     (unaudited)
<S>                                                                 <C>            <C>
Assets

Current assets:
  Cash and cash equivalents                                         $  1,780,065   $ 5,149,290
  Trade receivables                                                      482,629             -
  Other receivables                                                       20,074        89,933
  Prepaid expenses                                                       184,724       257,625
  Deposits                                                                65,111       189,348
                                                                    ------------   -----------

   Total current assets                                                2,532,603     5,686,196

Property and equipment (note 3)                                          944,948       411,817
Deferred acquisition and finance costs                                     7,756        25,000
Intangible assets (notes 3 and 4)                                      3,415,278         7,052
                                                                    ------------   -----------

                                                                    $  6,900,585   $ 6,130,065
                                                                    ============   ===========

Liabilities and Stockholders' Equity

Current liabilities:
  Accounts payable and accrued liabilities                          $    710,514   $   657,050
  Deferred revenue                                                       157,372             -
                                                                    ------------   -----------

   Total current liabilities                                             867,886       657,050

Stockholders' equity (note 5):
  Common stock, $0.001 par value, authorized 100,000,000 shares;
   issued 13,171,662 shares at December 31, 2000 and 10,477,662
   shares at June 30, 2000                                                13,122        10,478
  Contingent common stock to be issued (note 3(b))                       625,000             -
  Additional paid-in capital                                          17,116,344    13,765,041
  Deferred stock compensation                                            (83,952)     (387,563)
  Deficit                                                            (11,637,815)   (7,914,941)
                                                                    ------------   -----------

   Total stockholders' equity                                          6,032,699     5,473,015
                                                                    ------------   -----------

                                                                    $  6,900,585   $ 6,130,065
                                                                    ============   ===========
</TABLE>
Commitments and contingencies (note 6)
Subsequent events (note 7)

See accompanying notes to interim consolidated financial statements.

                                       1
<PAGE>

                      PCSUPPORT.COM, INC. AND SUBSIDIARY

                 Interim Consolidated Statements of Operations
                          (Expressed in U.S. Dollars)

<TABLE>
<CAPTION>
                                                            Six months ended         Three months ended
                                                              December 31,               December 31,
                                                              2000          1999          2000         1999
                                                       -----------   -----------   -----------   ----------
                                                               (unaudited)                 (unaudited)

<S>                                                   <C>           <C>           <C>           <C>
Revenue:
  License fees                                         $    29,580   $     2,320   $    27,254   $    1,614
  Services and other                                       399,649             -       303,426            -
                                                       -----------   -----------   -----------   ----------
                                                           429,229         2,320       330,680        1,614

Costs and expenses:
  Cost of license fees and services                        796,151         2,132       417,686        1,422
  Development costs                                        677,853       372,619       383,778      151,565
  Marketing and promotion                                1,315,512       258,147       361,432       93,599
  General and administrative                             1,342,933       488,733       714,115      317,684
  Stock-based compensation expense                         177,751       252,611       118,772      138,953
                                                       -----------   -----------   -----------   ----------
                                                         4,310,200     1,374,242     1,995,783      703,223
                                                       -----------   -----------   -----------   ----------

Loss from operations                                    (3,880,971)   (1,371,922)   (1,665,103)    (701,609)

Interest income, net                                       158,097         7,984        45,600          131
                                                       -----------   -----------   -----------   ----------

Loss for the period                                    $(3,722,874)  $(1,363,938)  $(1,619,503)  $ (701,478)
                                                       ===========   ===========   ===========   ==========

Net loss per common share, basic and diluted                $(0.34)       $(0.23)       $(0.14)      $(0.12)
                                                       ===========   ===========   ===========   ==========

Weighted average common shares outstanding,
 basic and diluted                                      10,860,358     6,052,770    11,502,999    6,075,569
                                                       ===========   ===========   ===========   ==========
</TABLE>

See accompanying notes to interim consolidated financial statements.3

                                       2
<PAGE>

                      PCSUPPORT.COM, INC. AND SUBSIDIARY

            Interim Consolidated Statements of Stockholders' Equity
                          (Expressed in U.S. Dollars)

  Six months ended December 31, 2000 (unaudited) and year ended June 30, 2000

<TABLE>
<CAPTION>
                                                                                Common Shares       Contingent Stock
                                                                              Shares      Amount      To be Issued
                                                                          -------------------------------------------
<S>                                                                        <C>           <C>       <C>
Balance, June 30, 1999                                                       5,722,169    $ 6,007   $              -

Exercise of warrants in July, 1999                                              68,400         69                  -
Shares issued in exchange for service                                            4,160          4                  -
Fair value of options issued to employees and consultants                            -          -                  -
Conversion of notes payable in January, net of $5,803 in cash financing
 costs                                                                         350,000        350                  -
Fully paid warrants issued as financing compensation cost                            -          -                  -
Beneficial conversion feature of notes payable issued in February                    -          -                  -
Amortization of deferred stock compensation                                          -          -                  -
Sale of units in March and April, $2.00 per unit, net of $38,820 in cash
 financing costs                                                               666,000        666                  -
Sale of common stock in March, $2.00 per share, net of $36,222 in cash
 financing costs                                                             2,054,000      2,054                  -
Exercise of warrants in March for cash                                         140,600        141                  -
Sale of common stock in April, $2.00 per share                                  34,000         34                  -
Sale of common stock in April, $2.125 per share, net of $175,694 in cash
 financing costs                                                               645,000        645                  -
Conversion of promissory notes payable in May                                  508,333        508                  -
Net loss                                                                             -          -                  -
                                                                            ----------    -------   ----------------
Balance, June 30, 2000                                                      10,192,662    $10,478   $  -

Issuance of common stock for acquisition of license                            100,000        100                  -
Issuance of common shares under subscription                                    50,000         50                  -
Less: note receivable for common shares subscription                                 -        (50)                 -
Exercise of stock options                                                       44,000         44                  -
Issuance of common stock for acquisition in September (note 3(a))              100,000        100                  -
Issuance of contingent common shares (note 3(a))                               100,000        100                  -
Fair value of options issued employees and consultants                               -          -                  -
Adjustment to deferred stock compensation due to cancellations                       -          -                  -
Amortization of deferred stock compensation                                          -          -                  -
Sale of common stock in November, $1.50 per share, net of $214,193 in
 cash financing costs                                                        1,350,000      1,350                  -
Issuance of common stock for acquisition in November (note 3(b))             1,000,000      1,000                  -
Contingent stock to be issued (note 3(b))                                            -          -            625,000
Cancellation of contingent common stock (note 3(a))                            (50,000)       (50)                 -
Net loss                                                                             -          -                  -
                                                                            ----------    -------   ----------------
Balance, December 31, 2000                                                  12,886,662    $13,122   $        625,000
                                                                            ==========    =======   ================

                                                                                    Additional    Deferred Stock
                                                                                 Paid-in Capital   Compensation      Deficit
                                                                                 --------------------------------------------
<S>                                                                              <C>            <C>            <C>
Balance, June 30, 1999                                                            $ 1,981,782    $  (198,909)   $   (949,496)

Exercise of warrants in July, 1999                                                     58,197              -               -
Shares issued in exchange for service                                                   6,504              -               -
Fair value of options issued to employees and consultants                             600,900       (600,900)              -
Conversion of notes payable in January, net of $5,803 in cash financing
 costs                                                                                494,747              -               -
Fully paid warrants issued as financing compensation cost                           1,794,000     (1,794,000)              -
Beneficial conversion feature of notes payable issued in February                   1,000,000              -               -
Amortization of deferred stock compensation                                                 -      2,206,246               -
Sale of units in March and April, $2.00 per unit, net of $38,820 in cash
 financing costs                                                                    1,292,514              -               -
Sale of common stock in March, $2.00 per share, net of $36,222 in cash
 financing costs                                                                    4,069,724              -               -
Exercise of warrants in March for cash                                                188,263              -               -
Sale of common stock in April, $2.00 per share                                         67,966              -               -
Sale of common stock in April, $2.125 per share, net of $175,694 in cash
 financing costs                                                                    1,194,286              -               -
Conversion of promissory notes payable in May                                       1,016,158              -               -
Net loss                                                                                    -              -      (6,965,445)
                                                                                  -----------    -----------   -------------
Balance, June 30, 2000                                                            $13,765,041    $  (387,563)   $ (7,914,941)

Issuance of common stock for acquisition of license                                   174,900              -               -
Issuance of common shares under subscription                                          261,750              -               -
Less: note receivable for common shares subscription                                 (261,750)             -               -
Exercise of stock options                                                              43,956              -               -
Issuance of common stock for acquisition in September (note 3(a))                     199,900              -               -
Issuance of contingent common shares (note 3(a))                                      199,900       (200,000)              -
Fair value of options issued employees and consultants                                 30,836        (30,836)              -
Adjustment to deferred stock compensation due to cancellations                       (256,696)       256,696               -
Amortization of deferred stock compensation                                                 -        177,751               -
Sale of common stock in November, $1.50 per share, net of $214,193 in
 cash financing costs                                                               1,809,457              -               -
Issuance of common stock for acquisition in November (note 3(b))                    1,249,000              -               -
Contingent stock to be issued (note 3(b))                                                   -              -               -
Cancellation of contingent common stock (note 3(a))                                   (99,950)       100,000               -
Net loss                                                                                    -              -      (3,722,874)
                                                                                  -----------    -----------   -------------
Balance, December 31, 2000                                                        $17,116,344    $   (83,952)  $ (11,637,815)
                                                                                  ===========    ===========   =============

                                                                               Stockholders Equity
                                                                               -------------------
<S>                                                                                  <C>
Balance, June 30, 1999                                                                $   839,384

Exercise of warrants in July, 1999                                                         58,266
Shares issued in exchange for service                                                       6,508
Fair value of options issued to employees and consultants                                       -
Conversion of notes payable in January, net of $5,803 in cash financing
 costs                                                                                    495,097
Fully paid warrants issued as financing compensation cost                                       -
Beneficial conversion feature of notes payable issued in February                       1,000,000
Amortization of deferred stock compensation                                             2,206,246
Sale of units in March and April, $2.00 per unit, net of $38,820 in cash
 financing costs                                                                        1,293,180
Sale of common stock in March, $2.00 per share, net of $36,222 in cash
 financing costs                                                                        4,071,778
Exercise of warrants in March for cash                                                    188,404
Sale of common stock in April, $2.00 per share                                             68,000
Sale of common stock in April, $2.125 per share, net of $175,694 in cash
 financing costs                                                                        1,194,931
Conversion of promissory notes payable in May                                           1,016,666
Net loss                                                                               (6,965,445)
                                                                                      -----------
Balance, June 30, 2000                                                                $ 5,473,015

Issuance of common stock for acquisition of license                                       175,000
Issuance of common shares under subscription                                              261,800
Less: note receivable for common shares subscription                                     (261,800)
Exercise of stock options                                                                  44,000
Issuance of common stock for acquisition in September (note 3(a))                         200,000
Issuance of contingent common shares (note 3(a))                                                -
Fair value of options issued employees and consultants                                          -
Adjustment to deferred stock compensation due to cancellations                                  -
Amortization of deferred stock compensation                                               177,751
Sale of common stock in November, $1.50 per share, net of $214,193 in
 cash financing costs                                                                   1,810,807
Issuance of common stock for acquisition in November (note 3(b))                        1,250,000
Contingent stock to be issued (note 3(b))                                                 625,000
Cancellation of contingent common stock (note 3(a))                                             -
Net loss                                                                               (3,722,874)
                                                                                      -----------
Balance, December 31, 2000                                                            $ 6,032,699
                                                                                      ===========
</TABLE>

See accompanying notes to interim consolidated financial statements.

                                       3
<PAGE>

                      PCSUPPORT.COM, INC. AND SUBSIDIARY

                 Interim Consolidated Statements of Cash Flows
                          (Expressed in U.S. Dollars)
<TABLE>
<CAPTION>
                                                           Six months ended
                                                             December 31,
                                                             2000          1999
                                                      -----------   -----------
                                                      (unaudited)   (unaudited)
<S>                                                  <C>           <C>
Cash flows from operating activities:
 Loss for the period                                  $(3,722,874)  $(1,363,938)
 Items not affecting cash:
  Depreciation and amortization                           261,382        16,652
  Amortization of deferred stock compensation             177,751       252,611
  Intangible assets in exchange for services               22,000             -
 Changes in operating assets and liabilities:
  Trade receivables                                      (462,454)            -
  Other receivables                                        82,541       (16,536)
  Prepaid expenses                                         89,033        33,950
  Deposits                                                133,833        26,410
  Accounts payable and accrued liabilities                (96,493)      232,367
  Deferred revenue                                        157,372             -
                                                      -----------   -----------
   Net cash used in operating activities               (3,357,909)     (818,484)
                                                      -----------   -----------

Cash flows from investing activities:
 Purchase of property and equipment                      (437,059)     (154,314)
 Deferred acquisition and finance costs                    17,244             -
 Purchase of intangible assets                         (1,530,962)            -
                                                      -----------   -----------
   Net cash used in investing activities               (1,950,777)     (154,314)
                                                      -----------   -----------

Cash flows from financing activities:
 Cash acquired in acquisition                              84,654             -
 Proceeds from promissory notes                                 -       500,000
 Proceeds from exercise of stock options                   44,000             -
 Proceeds from exercise of share purchase warrants              -        58,266
 Net proceeds from sale of common stock                 1,810,807             -
                                                      -----------   -----------
   Net cash provided by financing activities            1,939,461       558,266
                                                      -----------   -----------

Net decrease in cash and cash equivalents              (3,369,225)     (414,532)

Cash and cash equivalents at beginning of period        5,149,290       795,809
                                                      -----------   -----------

Cash and cash equivalents at end of period            $ 1,780,065   $   381,277
                                                      ===========   ===========

Supplemental disclosure
 Cash paid for interest                               $     4,220   $         -
 Cash paid for taxes                                            -             -
 Non-cash activities:
 Deferred stock compensation                             (125,860)       74,226
 Common stock issued for acquisition of license           175,000             -
 Common stock issued on acquisitions (note 3)           1,450,000             -
 Contingent common stock to be issued (note 3(b))         625,000             -
</TABLE>

See accompanying notes to interim consolidated financial statements.

                                       4
<PAGE>

                       PCSUPPORT.COM, INC. AND SUBSIDIARY

               Notes to Interim Consolidated Financial Statements
                          (Expressed in U.S. Dollars)

                 Six months ended December 31, 2000 (unaudited)

--------------------------------------------------------------------------------

1. Nature of business:

       These interim consolidated financial statements have been prepared on a
       going concern basis in accordance with United States generally accepted
       accounting principles. The going concern basis of presentation assumes
       the Company will continue in operation for the foreseeable future and
       will be able to realize its assets and discharge its liabilities and
       commitments in the normal course of business. Certain conditions, as
       discussed below, currently exist which raise substantial doubt upon the
       validity of this assumption. The financial statements do not include any
       adjustments that might result from the outcome of this uncertainty.

       The Company's future operations are dependent upon the market's
       acceptance of its services and the Company's ability to secure cost-
       effective third party license service supply agreements. One customer
       accounted for 84% of the services and other revenue recorded in the six
       months ended December 31, 2000. There can be no assurance that the
       Company's services will be able to secure market acceptance or that cost
       effective license and service supply agreements will exist, continue to
       exist, or that the Company will become profitable. Operations have
       primarily been financed through the issuance of equity instruments and
       debt. The Company believes it has sufficient working capital to sustain
       its current level of operations until at least June 2001. The Company
       does not have any commitments from third parties to provide additional
       financing, and such financings may not be available or may not be
       available on reasonable terms.


2. Significant accounting policies:

   (a) Basis of presentation:

       These interim consolidated financial statements have been prepared using
       generally accepted accounting principles in the United States. The
       interim financial statements include the accounts of the Company and its
       wholly-owned subsidiary, Reconnaissance International Ltd., and all
       adjustments, consisting solely of normal recurring adjustments, which in
       management's opinion are necessary for a fair presentation of the
       financial results for the interim periods. The financial statements have
       been prepared consistent with the accounting policies described in the
       Company's Annual Report on Form 10-KSB filed with the Securities and
       Exchange Commission for the year ended June 30, 2000, and should be read
       in conjunction therewith. Certain comparative figures have been
       reclassified to conform to the presentation adopted in the current
       period.

   (b) Use of estimates:

       The preparation of interim consolidated financial statements in
       accordance with United States generally accepted accounting principles
       requires management to make estimates and assumptions that affect the
       amounts of assets and liabilities and the disclosure of contingent assets
       and liabilities at the date of the consolidated financial statements and
       reported revenues and expenses for the reporting periods. Actual results
       may significantly differ from these estimates.

                                       5
<PAGE>

                       PCSUPPORT.COM, INC. AND SUBSIDIARY

           Notes to Interim Consolidated Financial Statements, page 2
                          (Expressed in U.S. Dollars)

                 Six months ended December 31, 2000 (unaudited)

--------------------------------------------------------------------------------

2. Basis of presentation (continued):

   (c) Net loss per share:

       Basic loss per share is computed using the weighted average number of
       common stock outstanding during the periods. Diluted loss per share is
       computed using the weighted average number of common and potentially
       dilutive common stock outstanding during the period. As the Company has a
       net loss in each of the periods presented, basic and diluted net loss per
       share is the same.

       Excluded from the computation of diluted loss per share for the periods
       ended December 31, 2000 are warrants to purchase 2,965,838 (December 31,
       1999 - 243,438) shares of common stock and options to purchase 2,428,800
       (December 31, 1999 - 647,950) shares of common stock because their
       effects would be anti-dilutive.


3. Acquisitions:

   (a) Tavisco Ltd.:

       On September 15, 2000, the Company acquired substantially all of the
       assets of Tavisco Ltd. ("Tavisco"), a producer of anti-virus services and
       products. The purchase price for Tavisco's assets consisted of 100,000
       shares of common stock valued at $200,000, a cash payment of $50,000 and
       other related acquisition costs of $24,000. The common shares issued have
       been recorded at their market value at June 12, 2000, the date when the
       terms of the acquisition were publicly announced. The total purchase
       price of $274,000 is allocated to the assets acquired based upon their
       relative fair values as follows:


          Software                                            $252,000
          Licenses, patents and other intangibles               22,000
                                                              --------
                                                              $274,000
                                                              --------
          Consideration:
          Cash                                                $ 74,000
          Cash                                                $ 74,000
          Common stock                                         200,000
                                                              --------
                                                              $274,000
                                                              --------

       Under the terms of the acquisition, an additional 100,000 common shares
       were issued to Tavisco, which were subject to cancellation under
       circumstances related to continued employment of former Tavisco employees
       with the Company. The issuance of these shares has been recorded as
       deferred stock compensation and amortized over the vesting period. On
       December 1, 2000, the Company cancelled 50,000 of the 100,000 contingent
       common shares upon termination of employment of the former Tavisco
       employees, and removed all subject to cancellation conditions on the
       remaining 50,000 common shares. The Company also returned certain of the
       intangibles originally acquired.

                                       6
<PAGE>

                      PCSUPPORT.COM, INC. AND SUBSIDIARY

          Notes to Interim Consolidated Financial Statements, page 3
                          (Expressed in U.S. Dollars)

                Six months ended December 31, 2000 (unaudited)

--------------------------------------------------------------------------------


3. Acquisitions (continued):

   (b) MyHelpDesk, Inc.:

       On November 27, 2000, the Company acquired all of the assets and assumed
       certain of the liabilities of MyHelpDesk, Inc. ("MyHelpDesk"), a provider
       of online, computer self-help directories. The purchase price for
       MyHelpDesk's net assets consisted of 1,000,000 shares of common stock
       valued at $1,250,000, cash advances of $1,356,376, other related
       acquisition costs of $73,416 and 500,000 contingently issuable common
       shares with a fair value of $625,000. With respect to the 500,000
       contingently issuable common shares, the Company is required within
       twelve months following the initial issuance of 1,000,000 common shares
       to issue an additional 387,500 shares of common stock to MyHelpDesk and
       112,500 shares of common stock to eight former employees of MyHelpDesk.
       The number of shares to be issued in the subsequent issuances are subject
       to reduction in the event of the Company assuming additional liabilities
       upon certain breaches of the representations and warranties of
       MyHelpDesk.

       The total purchase price of $3,304,792, including the contingently
       issuable common stock, is allocated to the assets acquired and
       liabilities assumed based upon their relative fair values as follows:


          Cash                                            $   84,654
          Trade and other receivables                         32,857
          Prepaid expenses and deposits                       25,728
          Property and equipment                              49,954
          Libraries, patents and other intangibles         3,261,559
          Accounts payable and accrued liabilities          (149,960)
                                                          ----------
                                                          $3,304,792
                                                          ----------
          Consideration:
          Cash                                            $   74,000
          Cash                                            $1,429,792
          Common stock                                     1,250,000
          Contingent common stock to be issued               625,000
                                                          ----------
                                                          $3,304,792
                                                          ----------

                                       7
<PAGE>

                       PCSUPPORT.COM, INC. AND SUBSIDIARY

           Notes to Interim Consolidated Financial Statements, page 4
                          (Expressed in U.S. Dollars)

                 Six months ended December 31, 2000 (unaudited)

--------------------------------------------------------------------------------

3. Acquisitions (continued):

   (c) Unaudited pro forma information:

       The following table reflects unaudited pro-forma information, which
       combines the operations of Tavisco, MyHelpDesk and the Company for the
       six months ending December 31, 2000 and 1999, as if the acquisitions had
       taken place at the beginning of these periods. Appropriate adjustments
       have been made to reflect the accounting basis used in recording these
       acquisitions. This pro-forma information does not purport to be
       indicative of the results of operations that would have resulted had the
       acquisition been in effect for the periods presented, and is not intended
       to be a projection of future results or trends.


<TABLE>
<CAPTION>
                                               Six months ended           Six months ended
                                              December 31, 2000          December 31, 1999
<S>                                                 <C>                        <C>
Revenue                                             $   473,866                $     2,423
Net loss for the period                             $(6,307,823)               $(3,617,133)
Net loss per common share, basic and diluted        $     (0.53)               $     (0.50)
</TABLE>

4. Intangibles assets:

       Intangible assets consists of the following:
<TABLE>
<CAPTION>

                                                                   December 31,              June 30,
                                                                          2000                  2000
<S>                                                               <C>                       <C>
MyHelpDesk self-help directories, trademarks and
    Internet domain names                                           $3,261,559               $     -
License for specific online support technology                         275,000                     -
Other                                                                   11,261                10,094
                                                                    --------------------------------
                                                                     3,547,820                10,094
Less accumulated amortization                                          132,542                 3,042
                                                                    --------------------------------
                                                                    $3,415,278               $ 7,052
                                                                    ================================
</TABLE>


       Intangible assets are carried at cost less accumulated amortization which
       is calculated on a straight-line basis over the estimated useful lives of
       the assets which management estimates to be three years.

                                       8
<PAGE>

                       PCSUPPORT.COM, INC. and subsidiary

           Notes to Interim Consolidated Financial Statements, page 5
                          (Expressed in U.S. Dollars)

                 Six months ended December 31, 2000 (unaudited)

--------------------------------------------------------------------------------

5.  Stockholders' equity:

   (a) Stock options and stock-based compensation:

       During the six months ended December 31, 2000, the Company granted
       1,528,875 stock options with exercise prices ranging from $0.72 to $3.44
       and vesting periods ranging from immediate up to 36 months. Stock
       compensation expense for the six months ended December 31, 2000 totaling
       $177,751 (1999 - $252,611) would be allocated $4,562 (1999 - nil) to Cost
       of license fees and services, $114,333 (1999 - $10,230) to Development
       costs, $19,527 (1999 - $104,887) to Marketing and promotion costs, and
       $39,329 (1999 - $137,494) to General and administrative costs.

   (b) Shares and share purchase warrants:

       The Company issued 100,000 common shares valued at $175,000 and paid
       $100,000 in cash in exchange for a license to use specific online support
       technology. The Company is required to issue warrants for each
       incremental 100,000 licenses sold to users over 400,000 licenses. These
       warrants, with exercise prices ranging from $2.00 to $4.00, will entitle
       the holder for a period of five years to purchase common shares of the
       Company.

       In August 2000, the Company issued 50,000 common shares and received as
       consideration a note receivable in the amount of $261,800. This note
       bears interest at 6.62% per annum, payable annually, and is payable in
       full on July 25, 2005.

       In November 2000, the Company completed a private placement for 1,350,000
       common shares for proceeds of $1,810,807, net of $214,193 of cash
       financing costs.

       The exercise prices of 250,000 warrants the Company agreed to issue in
       April 2000 as part of a common share private placement, was dependent on
       the price of a future private placement. Upon the closing of the November
       2000 common share private placement, the exercise prices became known and
       range from $1.00 to $1.50. The incremental value of the warrants, using
       the new exercise prices over the fair value under the original terms of
       the warrants of $58,344 has been recorded as a charge to additional paid-
       in capital.

6.  Commitments and contingencies:

   (a) In November 2000, the Company entered into a sublease of one of its
       office premises. Under the terms of the agreement, the lessee has
       operating lease commitments to the Company equal to the Company's own
       commitments in the following annual amounts:

                           2001           $121,500
                           2002            111,500

   (b) In November 2000, the Company terminated an advertising agreement,
       reducing the Company's commitments by the following annual amounts:

                           2001         $2,820,000
                           2002            750,000

                                       9
<PAGE>

                       PCSUPPORT.COM, INC. and subsidiary

           Notes to Interim Consolidated Financial Statements, page 6
                          (Expressed in U.S. Dollars)

                 Six months ended December 31, 2000 (unaudited)

--------------------------------------------------------------------------------

7.  Subsequent events:

   (a) Subsequent to December 31, 2000, the Company completed a private
       placement for 2,900,000 common shares for proceeds of $1,609,500, net of
       $174,000 of cash commission costs. The Company also issued 700,000
       warrants at an exercise price of $1.00 and expiring in January 2004. As
       partial compensation for arranging the financing, the Company has agreed
       to issue an additional 250,000 warrants to its investment banker at an
       exercise price of $1.00 expiring in January 2003.

   (b) In January 2001, the Company entered into a partial sublease of one of
       its office premises. Under the terms of the agreement, the lessee has
       operating commitments to the Company in the following annual amounts:

                           2001         $148,500
                           2002          198,000
                           2003          198,000
                           2004          198,000
                           2005          132,000

   (c) In January 2001, the Company cancelled 521,250 stock options previously
       granted to 5 employees whose employment with the Company was terminated.

                                       10
<PAGE>

ITEM 2 - MANAGEMENT'S DISCUSSION AND ANALYSIS

     All statements, other that statements of historical fact, included in this
Form 10-QSB involve assumptions, known and unknown risks, uncertainties and
other factors which may cause our actual results, performance or achievements,
to be materially different from any future results, performance or achievements
expressed or implied by such statements contained in this Form 10-QSB. Such
potential risks and uncertainties include, without limitation, the impact of
competitive products and pricing, the need to raise additional capital,
uncertain markets for our products and services, our dependence on third parties
and licensing/service supply agreements, and the ability of competitors to
license the same technologies that we use for the PC Support Center and PC
Support Application or develop or license other functionally equivalent
technologies.

     Overview

     PCsupport.com, Inc. is a provider of outsourced technical support solutions
for businesses and consumers. The Company specializes in providing online,
proactive, and user-focused technical support (eSupport) services to personal
computer users worldwide. The Company's PC Support Center offers a comprehensive
eSupport solution to consumers which is designed to reduce technical support
costs and increase user satisfaction. The Company provides eSupport solutions
through the PC Support Application to businesses which have an obligation to
provide technical support to their employees or customers.

     Revenue

     License fee revenue increased to $27,254 for the three months ended
December 31, 2000 from $1,614 for the three months ended December 31, 1999.
License fee revenue increased by $27,260 in the six months ended December 31,
2000 over the six months ended December 31, 1999, primarily due to the
introduction of a user fee in July 2000 for use of the PC Support Center.
Services and other revenue, which increased by $303,426 and $399,649
respectively for the three and six month periods ending December 31, 2000,
compared to the prior periods for 1999, was primarily earned from commissioning
fees and the sale of eSupport services. One customer accounted for 84% of the
services and other revenue recorded in the six months ended December 31, 2000.

     Cost of License Fees and Services

     Cost of license fees and services consists of direct labor and related
costs associated with delivering eSupport services through the PC Support Center
and PC Support Application, including payments to third parties, and costs of
license fees under technology license agreements. Cost of license fees and
services increased to $417,686 for the three months ending December 31, 2000
from $1,422 for the three months ended December 31, 1999. Cost of license fees
and services increased by $794,019 for the six months ending December 31, 2000
over the six months ended December 31, 1999 due to the increase in personnel
required to maintain the PC Support Center and PC Support Application,
outsourcing agreements with third parties to provide technical support and
recently acquired technology licenses. The Company had anticipated that there
would be a significant lag between incurring the expenses to support the PC
Support Center and generating potential significant revenues from these
expenditures.

     Development Costs

                                       11
<PAGE>

     Development costs consist primarily of payroll and related expenses for
research and development personnel. Development costs increased to $383,778 for
the three months ended December 31, 2000 from $151,565 for the three months
ended December 31, 1999. Development costs increased by $305,234 for the six
months ended December 31, 2000 over the six months ended December 31, 1999,
primarily due to an increase in research and development personnel. The
Company's primary research and development effort will be to continue to add
features to the PC Support Application and to release subsequent versions during
the next year. Due to the constantly evolving nature of the Internet and related
technologies, the Company will continuously monitor changes in PC support
technologies and Internet-based support offerings with the goal of adding
additional functionality in new releases of the PC Support Application.

     Marketing and Promotion

     Marketing and promotion consists primarily of payments to third parties for
web portal advertising and payroll and related expenses for marketing personnel.
Marketing and promotion expenses increased to $361,432 for the three months
ended December 31, 2000 from $93,599 for the three months ended December 31,
1999. Marketing and promotion expenses increased by $1,057,365 during the six
months ended December 31, 2000 over the six months ended December 31, 1999,
largely due to commitments under co-branding and advertising agreements, and to
a lesser extent due to an increase in the number of marketing personnel. In
November 2000, the Company terminated one advertising agreement, significantly
reducing marketing and promotion current period expenses and future commitments.

     General and Administrative

     General and administrative consists principally of payroll expenses and
related costs of administrative personnel and professional fees for legal,
accounting and other professional services. General and administrative expenses
increased by $396,431 in the three months ended December 31, 2000 over the three
months ended December 31, 1999 and increased to $1,342,933 for the six months
ended December 31, 2000 from $488,733 for the six months ended December 31,
1999. These increases were primarily due to increases in the number of
administrative personnel and increases in legal, accounting and other consulting
costs incurred in connection with the expansion of business activities and the
Company's operations as a public company.

     Stock-based Compensation Expense

     Stock-based compensation expense relates to the issuance of stock options
and other equity instruments to employees, directors and consultants for
services. The Company recorded stock compensation expense of $118,772 during the
three months ended December 31, 2000 as compared to $138,953 in the three months
ended December 31, 1999. Stock-based compensation expense for the six months
ended December 31, 2000 totaled $177,751, a decrease from $252,611 for the six
months ended December 31, 1999. These compensation expenses relate to options
awarded to individuals in all operating expense categories. Total deferred stock
compensation as at December 31, 2000 is being amortized over the related vesting
periods of the options.

     Interest Income, Net

     Net interest income includes interest income from cash and cash equivalents
offset by interest expense. Net interest income was $45,600 for the three months
ended December 31, 2000 as compared to $131 for the three months ending December
31, 1999. Net interest income for the six months ended December 31, 2000
increased by $150,113 over the six months ended December 31, 1999 balance of
$7,984. These increases are primarily due to interest earned on the net proceeds
obtained from recent financings.

                                       12
<PAGE>

     Liquidity and Capital Resources

     Net cash used in operations was $3,357,909 for the six months ended
December 31, 2000 compared to $818,484 for the same period in the prior year.
Net cash used in operations in the period was largely the result of net losses
and an increase in trade receivables, partially offset by reductions in prepaid
expenses and deposits and an increase in deferred revenue. Net cash used in
investing activities was $1,950,777 for the six months ended December 31, 2000
representing an increase of $1,796,463 over the six months ended December 31,
1999. The increase was primarily due to the cash costs of acquisitions and
investment in equipment and licenses during the period. Net cash provided by
financing activities was $1,939,461 for the six months ended December 31, 2000
compared to $558,266 for the same period in the prior year. The significant
increase is primarily due to the receipt, in November 2000, of approximately
$1,810,000 of net proceeds from a private placement of its securities.

     The Company had working capital of $1,664,717 as of December 31, 2000.
Subsequent to December 31, 2000, the Company received net proceeds of $1,609,500
from a private placement of its securities. As of December 31, 2000, the
Company's principal commitments consisted of obligations under operating leases.
These commitments and the execution of the Company's business plan, together
with the funding of anticipated operating losses, will require working capital
in excess of the Company's current cash reserves, which the Company believes are
sufficient to sustain its operations at current levels until at least June 2001.

     The Company anticipates funding its working capital requirements through
proceeds from private placements together with future revenues generated from
customers. The Company does not currently have any commitments from any third
party to provide additional financing and may be unable to obtain financing on
reasonable terms or at all. Furthermore, if the Company raises additional
working capital through the sale of equity securities, its shareholders will
experience dilution. If the Company is unable to secure additional financing
when needed and its revenues are inadequate to provide the necessary working
capital, it may be required to reduce the scope of its then current level of
business operations, which would have a material adverse effect on the Company's
competitive position and operations.

                                       13
<PAGE>

                          PART II - OTHER INFORMATION

     ITEM 1 - LEGAL PROCEEDINGS

          None.

     ITEM 2 - CHANGES IN SECURITIES AND USE OF PROCEEDS

     During the quarter ended December 31, 2000, the Company made the following
sales of unregistered securities:

     a.  In November 2000 the Company sold 1,350,000 shares of common stock to 4
     institutional investors for proceeds of $1,810,807 net of $214,193 of cash
     financing costs.

     b.  In October and November 2000, the Company issued 27,000 shares of
     common stock to one individual pursuant to the exercise of outstanding
     stock options at an exercise price of $1.00 per share.

     c.  In November 2000, the Company issued 1,000,000 shares of common stock
     to MyHelpDesk, Inc. to acquire all of the assets and assume certain
     liabilities of that company. The Company is also required to issue, within
     twelve months following the initial issuance, an additional 387,500 and
     112,500 shares of common stock to MyHelpDesk, Inc. and eight former
     employees of MyHelpDesk, Inc., respectively, with the number of shares
     subject to reduction in the event of certain breaches of the
     representations and warranties of MyHelpDesk, Inc. under the Asset Purchase
     Agreement.

     The sales of the above securities were considered to be exempt from
registration under the Securities Act of 1933, as amended, in reliance on
Section 4(2) of the Securities Act, and Regulation D promulgated thereunder as
transactions by an issuer not involving a public offering.

     ITEM 3 - DEFAULTS UPON SENIOR SECURITIES

          None.

     ITEM 4 - SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     On December 11, 2000, the Company held its 2000 Annual Meeting of
Stockholders, at which the Company's shareholders approved the following:

     a.  Election of the following directors: Mike McLean, Steve Macbeth and
     Bruce Nelson (FOR - 5,753,921, AGAINST - 0, ABSTAIN - 0, BROKER NON VOTE -
     0).

     b.  Approval of the 2000 Stock Option Plan (FOR - 3,941,900, AGAINST -
     27,867, ABSTAIN - 25,000, BROKER NON VOTE - 1,459,154).

     c.  Appointment of KPMG, LLC as the Company's independent auditors for the
     fiscal year ending June 30, 2001 (FOR - 5,453,861, AGAINST - 0, ABSTAIN -
     300,060, BROKER NON-VOTE - 0).

     ITEM 5 - OTHER INFORMATION

          None.

                                       14
<PAGE>

     ITEM 6 - EXHIBITS AND REPORTS ON FORM 8-K

     a.  The exhibits listed in the accompanying Index to Exhibits are filed as
     part of this Quarterly Report on Form 10-QSB.

     b. Reports on Form 8-K: During the three months ended December 31, 2000,
     the Company filed one Form 8-K containing Item 2 (Acquisition or
     Disposition of Assets) and Item 7 (Financial Statements, Pro forma
     Financial Information and Exhibits) with a report date of November 27,
     2000.

     SIGNATURES

     In accordance with the requirements of the Securities Exchange Act, the
registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.


                                    PCSUPPORT.COM, INC.


     Date: February 13, 2001        By:    /s/ Michael G. McLean
                                           ---------------------
                                               Michael G. McLean
                                               President and Chief Executive
                                               Officer


     Date: February 13, 2001        By:    /s/ David W. Rowat
                                           ------------------
                                               David W. Rowat
                                               Vice President and Chief
                                               Financial Officer

                                       15
<PAGE>

                               INDEX TO EXHIBITS
                               -----------------

     Exhibit
     Number     Description
     -------    -----------


     10.1       Second Revision to Engagement Letter dated March 21, 2000
                between the Company and ICE Holdings North America, L.L.C. dated
                November 28, 2000. (i)

     10.2       Asset Purchase Agreement dated November 27, 2000 between the
                Company and MyHelpDesk, Inc. (ii)

     10.3       2000 Stock Option Plan. (iii)

     10.4       Severance Arrangement between the Company and Mr. R. Glath dated
                November 27, 2000.

     10.5       Amendment to Severance Arrangement November 27, 2000 between the
                Company and Mr. R. Glath dated January 30, 2001.

     10.6       Mutual Release and Settlement Agreement dated November 27, 2000
                between the Company and Alta Vista Company.+

     10.7       Third Revision to Engagement Letter dated March 21, 2000 between
                the Company and ICE Holdings North America, L.L.C. dated
                December 22, 2000.



    (i)   Incorporated by reference to the Company's Form SB-2 filed on December
          12, 2000.
    (ii)  Incorporated by reference to the Company's Form 8-K filed on December
          8, 2000.
    (iii) Incorporated by reference to the Company's Form S-8 filed on January
          17, 2001.
      +   Certain portions of this exhibit have been omitted pursuant to a
          request for confidential treatment. Omitted portions will be filed
          separately with the Securities & Exchange Commission.

                                       16