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                                 UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            ------------------------

                                  FORM 10-K/A
                            ------------------------

(MARK ONE)

     [X]   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
           EXCHANGE ACT OF 1934

                       FOR THE YEAR ENDED MARCH 31, 2001

                                       OR

     [ ]   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
           EXCHANGE ACT OF 1934

           FOR THE TRANSITION PERIOD FROM __________ TO __________ .

                        COMMISSION FILE NUMBER 000-26437

                             ACCRUE SOFTWARE, INC.
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

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                  DELAWARE                                      94-3238684
       (STATE OR OTHER JURISDICTION OF                       (I.R.S. EMPLOYER
       INCORPORATION OR ORGANIZATION)                       IDENTIFICATION NO.)
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                              48634 MILMONT DRIVE
                             FREMONT, CA 94538-7353
          (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES, INCLUDING ZIP CODE)

                                 (510) 580-4500
              (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)

                 [FORMER NAME OR FORMER ADDRESS, IF APPLICABLE]
   (FORMER NAME, FORMER ADDRESS AND FORMER FISCAL YEAR, IF CHANGED SINCE LAST
                                    REPORT)

     Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.  Yes [X]  No [ ]

     Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K.  [ ]

     The approximate aggregate market value of the registrant's common stock
held by nonaffiliates of the registrant (based on the closing sales price of
such stock as reported by the NASDAQ Stock Market) on May 31, 2001 was
$23,053,700. This amount excludes shares of common stock held by directors,
officers and each person who holds 5% or more of the registrant's common stock.
The number of shares of common stock, $0.001 par value per share, outstanding at
May 31, 2001 was 30,271,292.

                      DOCUMENTS INCORPORATED BY REFERENCE

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                         DOCUMENTS                                  FORM 10-K REFERENCE
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Portions of the Proxy Statement for the registrant's 2001
  Annual Meeting of Stockholders are incorporated by
  reference into Part III of this Form 10-K.................  Items 11, 12 and 13 of Part III
</TABLE>

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     THIS ANNUAL REPORT ON FORM 10-K/A AMENDS AND RESTATES IN ITS ENTIRETY THE
ANNUAL REPORT ON FORM 10-K FILED BY ACCRUE SOFTWARE, INC., ON JUNE 29, 2001.

     This Annual Report on Form 10-K contains forward-looking statements
reflecting management's current forecast of certain aspects of our future. It is
based on current information which we have assessed but which by its nature is
dynamic and subject to rapid and even abrupt changes. Forward looking statements
include statements regarding future operating results, liquidity, capital
expenditures, product development and enhancements, numbers of personnel,
strategic relationships with third parties, and strategy. The forward-looking
statements are generally accompanied by words such as "plan," "estimate,"
"expect," "believe," "should," "would," "could," "anticipate" or other words
that convey uncertainty of future events or outcomes. Our actual results could
differ materially from those stated or implied by our forward-looking statements
due to risks and uncertainties associated with our business. These risks are
described throughout this Annual Report on Form 10-K, which you should read
carefully. We would particularly refer you to the "Risk Factors" section under
Item 1 of this Report for an extended discussion of the risks confronting our
business. The forward-looking statements in this Annual Report on Form 10-K
should be considered in the context of these risk factors

                             ACCRUE SOFTWARE, INC.

                           ANNUAL REPORT ON FORM 10-K
                       FOR THE YEAR ENDED MARCH 31, 2001

                               TABLE OF CONTENTS

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PART I
Item 1.   Business....................................................     1
Item 2.   Properties..................................................    21
Item 3.   Legal Proceedings...........................................    21
Item 4.   Submission of Matters to a Vote of Security Holders.........    22

PART II
Item 5.   Market for Registrant's Common Equity and Related
          Stockholder Matters.........................................    23
Item 6.   Selected Financial Data.....................................    25
Item 7.   Management's Discussion and Analysis of Financial Condition
          and Results of Operations...................................    25
Item 7A.  Quantitative and Qualitative Disclosure About Market
          Risks.......................................................    32
Item 8.   Consolidated Financial Statements...........................    34
Item 9.   Changes in and Disagreements with Accountants on Accounting
          and Financial Disclosure....................................    54

PART III
Item 10.  Directors and Executive Officers of the Registrant..........    54
Item 11.  Executive Compensation......................................    57
Item 12.  Security Ownership of Certain Beneficial Owners and
          Management..................................................    57
Item 13.  Certain Relationships and Related Transactions..............    57

PART IV
Item 14.  Exhibits, Financial Statement Schedule, and Reports on Form
          8-K.........................................................    57
SIGNATURES............................................................    60
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                                     PART I

ITEM 1. BUSINESS

OVERVIEW

     Accrue Software is a leading provider of enterprise-level e-business
analysis solutions that help companies understand, predict, and respond to
online customer behavior. Our products enable business decision makers to
address critical marketing and merchandising initiatives concerning the
effectiveness of their Web sites. These initiatives encourage visitors to stay
longer, buy more, and come back more often. Accrue products collect, process,
store, analyze, and report on e-business data at a level of detail and accuracy
that we believe distinguishes our solutions from all others. As a result, we
believe Accrue solutions are the most scalable ones available, built to handle
the ever-expanding amounts of data and the increasingly complex e-business
infrastructures of our customers.

     While merchandising managers traditionally have always depended on analysis
of marketing metrics like campaign effectiveness, shopping patterns, or price
elasticity, the quantity of that data has increased dramatically as the
information age has extended the number of methods of and reach for marketing
communications. Furthermore, conducting traditional marketing analysis has
become even more complicated as the growth of the Web, personal digital
assistants, and wireless products further compound the complexity of collecting
and analyzing valuable merchandising information. As a result, businesses are
demanding analysis that provides a measure of return on investment for their
e-business initiatives. We believe Accrue is the only company that delivers an
integrated solution addressing all of these requirements through our detailed,
flexible, robust and easy-to-use approach to e-business analysis.

INDUSTRY BACKGROUND

  Traditional Merchandising and Marketing Analysis

     Analysis of customer behavior and preferences is critical to the success of
all businesses. Analysis helps business managers make informed decisions and
understand the results of those decisions. Historically, retailers knew their
customers personally, enabling them to address the needs and preferences of
customers in their wholesale or distribution ordering practices. Product and
service providers have always tracked sales patterns and inventory turn rates to
determine which types of offerings should be emphasized to manage production
capacity. Sales patterns began to be used in determining marketing strategy as
businesses grew to recognize that similar products and services with
differentiated packaging, or other distinguishing features, could inspire
noticeably different levels of demand.

     As mass media developed and businesses continued to evolve, managers became
increasingly concerned with monitoring the effectiveness of merchandising
methods employed to encourage purchases. Publishers and broadcasters responded
to this concern by providing managers with circulation or audience rankings,
such as Nielson Reports for television, and advertising response tracking
methods, such as code numbered coupons. This marketing reach and effectiveness
data has become so important that today the advertising industry primarily
prices its services based on quantitative analysis of this data. As the types
and accuracy of merchandising information expanded, managers grew to depend on
that information to drive answers to a growing number of questions, such as:
Where did my customers come from? How did my customers shop? Where in the store
should products be placed? How should products or services be packaged? Which
customer segments respond best to different types of products? What is my
customers' sensitivity to various price points? Informed responses to these and
other related questions have become critical to designing and maintaining
successful sales and marketing strategies.

     The quantity, variety and complexity of marketing and merchandising
information continues to grow as the information age has driven an increase in
the number of methods and channels for disseminating marketing messages.
Merchandising managers have begun to turn to robust, or enterprise quality,
decision support software to help transform data gathered in traditional
marketing environments into business intelligence that can be used by various
constituencies within their organizations. In this context of increasing

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complexity for conducting traditional merchandising and marketing analysis, the
Internet has emerged as the fastest growing and most expansive communication and
commerce medium in history.

  The Need for e-business Analysis

     With the meteoric rise of the Internet and its subsequent acceptance as an
alternative communication and sales channel, virtually every business has
migrated some of its activity to e-business platforms. In the race to create an
online presence, however, most organizations adopted operational technologies to
make online communications more efficient, but they had little, if any, ability
to determine the effectiveness of these initiatives. After implementing Internet
initiatives, both migrating and new Web-based businesses are demanding data that
provides a measure of the return on their investment in such initiatives. This
return is ultimately expressed in terms of increased customer traffic, loyalty,
and sales through their Web sites. With Internet activity rates high and growing
rapidly, advanced technologies are required to enable the type of sophisticated
merchandising and marketing analysis marketing and merchandising managers have
grown to depend on in their traditional businesses.

     Comprehensive e-business analysis solutions must be able to:

     - handle large traffic volumes and scale to handle the exponential growth
       expected on successful Web sites;

     - collect accurate and complete customer activity information from complex
       Web environments, comprised of mirrored content, switches, hubs, routers
       and servers in multiple geographical locations;

     - accommodate e-business requirements, such as security requirements or
       business rules, and provide the specific information each business unit
       manager needs;

     - integrate customer activity information with data from multiple sources,
       such as customer profile or demographic information, and transaction
       data;

     - recognize the amount of time a visitor spends on a particular Web site
       activity or content, the paths taken through the site and when a visitor
       resets a page instead of waiting to download the complete page;

     - allow managers to easily drill down into reports and mine the data
       interactively, with data filtering and segmentation capabilities, for a
       more detailed understanding of customer activity; and

     - offer flexible distribution capabilities for reporting and analysis
       throughout the enterprise.

     Despite the critical need for comprehensive, scalable and easy-to-use
e-business analysis solutions, we believe that only Accrue delivers an
integrated solution that addresses all of these competitive requirements.
Although there are many options available to e-businesses that will provide some
insight into their online presence, most fail to provide the comprehensive
e-business analysis demanded by the most complex and highest volume businesses.
For example, clickstream analysis tools that simply track the Web pages that
visitors click on by sorting and counting log files, fail to reflect all of the
visitor's interactions during a Web site visit. Traditional business
intelligence tools, known as online analytical processing (OLAP), cannot access
detailed Web experience data, such as timing, resets and navigation flows of
visitors through the Web site. OLAP products also lack Web modeling
capabilities, such as those required to configure global Web networks and define
Web sites, including pages and hits. Some businesses have developed special
purpose applications -- either internally or through third parties -- for
tracking and evaluating Web traffic, but they are limited in functionality and
expensive to maintain.

THE ACCRUE SOLUTION

     Our products provide a comprehensive, scalable, e-business analysis
solution that allows organizations to evaluate the effectiveness of their
e-business initiatives. Accrue products provide detailed Web site traffic
information and visitor activity data in a format and with a level of accuracy
that facilitates strategic merchandising and marketing decisions. Web site
managers and marketers can analyze this rich data to make

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merchandising and marketing decisions that maximize revenue, new buyers and
customer loyalty. We also provide professional services to assist customers at
every stage of our products' deployment, from identification of specific
business needs through enterprise integration and customization of e-business
analysis reporting, to delivering a rapid and effective implementation. We
believe customers can utilize Accrue products to obtain the following results:

     - Increase number of customers. Our solution provides insight into which
       external Web sites send the more qualified prospects to a customer's Web
       site, allowing our customers to more effectively spend marketing dollars
       and increase the number of customers.

     - Increase customer loyalty. Our solution permits customers to know
       factually which content is important and appropriate, thereby enhancing
       customer satisfaction and encouraging return visits.

     - Increase sales. Our solution allows customers to determine how different
       customer segments interact with their Web sites, enabling them to turn
       more lookers into buyers.

     Our solution provides the following enterprise-class e-business analysis
features:

     Detailed Collection of Customer Experiences. The data about customers'
experiences on a Web site is the backbone of true customer relationship
management. The most common method of collecting this data is through the log
files generated by Web and application servers. However, these logs focus on the
content that was displayed and, as such, omit details about the customers'
experience on the site. The most precise way to analyze Web traffic is to
collect data directly from the network by deciphering the content of, and
indicators embedded in, data packets as they move across the network. This
network collection is often informally referred to as "packet sniffing" and it
allows our customers to separate potential problems in their content from
problems with the delivery of their content. Accrue solutions support data
collected from the widest variety of sources, including Web and application
server log files, network collectors, Web server plug-ins, and links to third
party data sources such as advertising servers.

     Scalable and Flexible Processing. To enable effective e-business analysis,
companies must be able to effectively process the data collected from their
e-business infrastructure. Accrue products are designed to scale effectively
across Web sites with the following characteristics:

     - Data volumes of hundreds of millions of events per day;

     - Infrastructure with hundreds of Web servers supporting over 2,000 Web
       sites;

     - Generation of thousands of unique reports per day;

     - Storage of hundreds of gigabytes of historical activity data; and

     - Complex, globally distributed content.

Our solutions are designed to accommodate enterprise standards, corporate rules,
and dynamically changing businesses. They easily integrate into companies'
existing information systems and merge existing corporate customer and
transaction data with Web site visitor data, thereby extending organizations'
e-business analysis capabilities.

     Comprehensive and Interactive Analysis. Accrue solutions provide powerful,
easy to use, analysis capabilities through online analytical processing,
advanced data mining, and flexible report generation. An interactive Web-based
interface allows users to select pre-defined reports with date ranges and
filters, or to generate new analyses with a customized interface. Our software
performs complex queries and substantial post-processing to generate targeted
reports. These reports display the results of quantitative analysis, showing
counters, averages and trends of a wide variety of Web site visitor, content and
navigation activity. All reports can be scheduled for daily, weekly or monthly
execution and emailed to a select corporate-wide distribution list as both a
hypertext markup language (HTML) page and spreadsheet-ready format for
additional processing.

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     In addition, Accrue provides special purpose visualization and analysis
solutions to support the unique needs of e-business merchandising decision
makers. For example, Accrue path analysis aids in the understanding of visitors'
paths through Web sites, including where they came from, what they looked at,
and where they went. This provides a graphical view of customers' visits,
illustrating the following:

     - Referring Web site links, such as ad banners, affiliate sites or search
       engines;

     - Content viewed and sequence of interaction; and

     - Paths taken from browsing to buying.

ACCRUE STRATEGY

     Our objective is to extend our position as a leading provider of
enterprise-class e-business analysis software. To achieve this objective, our
strategy includes the following key elements:

     Extend Leadership in Enterprise e-business Analysis. As a result of our
advanced collection, processing, and analysis technologies, our unparalleled
expertise in deriving meaning out of e-business data, and our broad base of
global customers across multiple industries, we believe that we are a leading
provider of enterprise e-business analysis products and services. We plan to
extend this leadership by continuing to enhance the analysis capabilities of our
products in connection with e-commerce, sales, marketing, advertising and Web
site design. As managers of e-business units develop new requirements and
confront new questions, we plan to anticipate and respond to those needs. We
intend to do this through internal product development and, as appropriate,
corporate partnering and acquisitions. We also intend to offer our customers
consulting services to help them analyze collected data to make more effective
Web marketing and merchandising decisions.

     Maintain Technological Leadership in e-business Analysis. Our solutions are
based on advanced proprietary technologies that provide the basis for our
leading high-end e-business analysis software. For example, our solution
utilizes non-intrusive, network-based measurement technology as the primary
mechanism for collection of a visitor's activity and experience on the Web. In
combination with our robust data warehouse architecture, we believe our
technology has allowed us to develop the most detailed, accurate and scalable
commercial product currently available in our market. Our solution is capable of
successfully collecting, processing, and analyzing data generated by complex,
multi-server Web sites that serve hundreds of thousands of events per day. To
maintain our technological leadership, we plan to continue to invest in research
and development in both our e-business analysis solution and the underlying
technologies. If necessary, we will also incorporate additional industry-leading
components into our software through in-licensing of applicable technology or
through other strategic arrangements.

     Leverage and Expand Blue Chip Customer Base. We currently provide our
software and services to more than 600 leading companies across numerous
industries, including publishing/media/entertainment, multi-channel commerce,
and financial services. Our customers frequently purchase additional software
and services from us as they experience increases in Web site traffic, higher
levels of complexity in the scope of their e-business activities, and more
sophisticated needs for internal merchandising and marketing analysis. Our
customer base also provides an accessible market for our newly developed or
acquired products and services.

     Develop e-business Analysis Platform. Through the use of our software, our
customers collect comprehensive information on visitor activities and
experiences on their Web site. In many cases, our customers want to leverage
that information by using it in business software applications provided by other
third party vendors. For example, we intend to offer our customers expanded
capabilities to contribute their Web site activity data in combination with
customer relationship applications, such as those provided by Siebel Systems,
Inc., supply chain management applications such as i2 Technologies, and
traditional business intelligence tools, such as those provided by
MicroStrategy, Inc. We believe attractive incremental product and service
revenue opportunities exist for Accrue in helping our customers leverage the
data our products generate.

     Expand Sales and Distribution Channels. We intend to address a broader
market for our products by increasing the use of systems integrators and
distributors to complement our direct selling efforts. These

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partners will be chosen carefully, with regard to vertical and geographic focus,
as we will invest heavily in the education of each partner. In addition, we
believe that international markets represent a significant market for our
products and services and have established an early marketing, sales and support
presence in selected international markets, including targeted European and
Asian countries, to enhance our long-term competitive advantage in these
regions. When appropriate, we will implement localized versions of our
applications.

     Continue Developing Strategic Alliances. We intend to continue developing
alliances with leading strategic platform providers, e-business application
providers, interactive agencies and Web hosting organizations, solution
providers, and business process applications vendors. We believe that these
partnerships will accelerate market penetration of our software by providing
additional marketing and distribution channels for our applications. We believe
that these alliances could also promote new revenue opportunities, such as
partnered consulting service fees generated by our cooperation with partners to
help customers analyze collected data to make e-business decisions.

     Pursue Strategic Acquisitions. In calendar year 2000, we completed three
technology acquisitions designed to enhance our position in the enterprise
e-business analysis software market. First, in January 2000, we acquired
NeoVista Software, Inc, a provider of retail data mining applications that allow
companies to proactively make business decisions based on likely future events.
In July 2000, we acquired the InfoCharger parallel processing engine from Tantau
Software, Inc. while in September 2000 we added Pilot Software, Inc., the
leading provider of hybrid online analytical processing (OLAP) technology.
Although we have no present commitments or agreements regarding any further
acquisitions, we believe that there are many acquisition candidates that could
enhance our position in the market.

PRODUCTS AND SERVICES

  Accrue Insight

     Our flagship product, Accrue Insight, provides our customers with detailed
information about visitors to their Web sites including the frequency of visits
by each visitor, content effectiveness, the external site from which a visitor
reached the Web site, the path taken by visitors within the Web site, time spent
by visitors at the Web site, and specific page resets. Accrue Insight monitors
traffic served from any Web server on all hardware platforms and is capable of
providing information to address the following questions:

     - How many visitors are coming to the Web site?

     - How many new versus repeat visitors are coming to the Web site?

     - What are some of the demographics of visitors to the Web site?

     - Which search engines and portals are referring qualified prospects to the
       Web site?

     - What was the point of reference for a specific visitor to access the Web
       site?

     - How are visitors traveling or progressing through the Web site?

     - Which pages are most popular?

     - What changes can be made to the Web site to make the most popular pages
       easy to find?

     - How can the appearance of the Web site be improved in light of the most
       frequently used browsers and access speeds of visitors?

     - How many visits to the Web site result in sales transactions?

     - What is the revenue generated by a particular page?

     - How many times did visitors reach a particular page and then hit the stop
       button to end the visit?

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     Accrue Insight consists of our collectors, analyzer and warehouse combined
with powerful reporting and access options within an integrated system
architecture:

     Collector. Our network collector software sits passively in the customer's
network configuration of Web servers, routers, switches and load balancing
products, and counts and records all click streams comprising visitor activity
to the customer's Web site. The network collector runs on the Sun Solaris 2.6
platforms, and is installed outside of the customer's firewall to achieve
non-invasive functionality. Optionally, Accrue Insight can also acquire data
from a wide range of Web and application server log files, Web server plug-ins,
and links to third party data sources.

     Analyzer. Our analyzer software organizes the raw data gathered by the
network collector, analyzes Web site traffic and activity according to the
customer's specifications, filters out unneeded information, and adds a level of
intelligence to the data for optimal loading and storage. The analyzer organizes
and processes data so as to be able to answer questions from customers
concerning the flow of traffic to and from their Web sites.

     Warehouse. Data that is processed by our analyzer is optimized for bulk
loading into our high-speed data warehouse. Our data warehouse enables automated
and efficient data management, including storage, consolidation and archiving,
batch reporting and interactive data mining. Our data warehouse runs on the Sun
Solaris 2.6 operating system platform. We currently employ database technology
from Informix Software, Inc. or Oracle Software, Inc. to maintain data stored in
our data warehouse.

     Reporting. Report Wizard is our software tool that allows customers to
design customized reports displaying data extracted from the data warehouse. The
reports can be saved, exported to spreadsheet programs like Microsoft Excel,
scheduled for automatic generation and delivery at a later time via email, or
posted to a restricted-access Web page. MyAccrue is our report personalization
software which allows end-users to design either standard or customized reports
which are automatically updated and distributed as scheduled on a daily, weekly
or monthly basis, via email to the end-user.

     Pricing of Accrue Insight is determined by total number of CPUs contained
in the servers of the Web sites a customer wishes to analyze. Annual maintenance
fees (which include product upgrades) are priced as a percentage of the list
license fee. Additional services are billed either on a fixed-fee or
time-and-materials basis.

  Accrue Hit List

     Accrue Hit List, our mid-tier Microsoft Windows NT offering, provides
customers with similar functionality to Accrue Insight for sites with smaller
deployments and basic merchandising questions. We acquired this product in
connection with our acquisition of Marketwave Corporation in September 1999.

  Accrue G2

     For much of fiscal year 2001, we were developing our next generation
e-business analysis offering and announced its availability in May 2001. This
offering, Accrue G2, integrates the three technology acquisitions completed
during 2000, capitalizes on the Hit List and Insight code bases, leverages our
market experience, and contains feedback from hundreds of customers. Accrue G2
is designed to extend our leadership in the enterprise e-business analysis
market by providing:

     - Rapid return on investment:

       Once configured, Accrue G2 allows our customers the immediate ability to
       assess the relationship between their Web site activity and visitor
       response to that site, which enables our customers to make more informed
       business decisions;

     - Integration into existing operational processes:

       Accrue G2 allows a wide range of flexibility in data integration, custom
       transformations, compression of detail, and reporting to match business
       requirements;

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     - Sustained support of needs as business grows:

       Accrue G2 is an advanced platform that preserves e-business investment by
       scaling for increases in both capacity and complexity of analysis.

  Professional Services and Customer Support

     Technical Support. We provide technical support to our customers through
telephone, email, our Web site, and on-site training. Support is available at
multiple service levels and response times designed to fit the customer's
individual needs. Our Web site includes an online bulletin board for our
customers to share ideas and questions and it provides access to information on
historical trouble-shooting cases.

     Training. We offer frequent training sessions at the introductory and
advanced levels for both system administration and end users. These classes are
typically held at an Accrue office but are available at the customer site by
special arrangement. We also offer periodic online education classes, called
Tips & Techniques.

     Consulting. We offer consulting services to customers on either a fixed-fee
or time-and-materials basis. Some of our current consulting services and
applicable fees include the following:

     - Implementation Services -- Accrue provides a comprehensive implementation
       service to ensure maximum return on investment for the client. The Accrue
       project manager works with the client to develop a detailed project plan,
       recommendations for site configuration, and recommendations for reporting
       and analysis. The service is provided in three phases:

          1. The analysis phase includes project initiation, analysis and
     recommendations for optimal site definition, and reporting requirements.

          2. The installation and training phase includes the installation and
     configuration of Accrue Insight, and system administration training.

          3. The filter and report setup phase includes batch report creation,
     filter setup, and configuration of the user profiles.

     - Application Bridges and Module Implementation -- Accrue provides planning
       and implementation services to integrate data from leading e-business
       infrastructure applications including Art Technology Group, BEA Systems,
       BroadVision, DoubleClick and Vignette. Accrue also provides
       implementation services to use this integrated data within the layered
       application modules: Campaign, Content, Commerce, and Affiliate.

     - Custom Data Integration and Reporting -- Accrue provides integration of
       data from a separate customer database into the database created by
       Accrue Insight, billed at a daily rate.

We have also established a number of alliances with solution providers to
supplement our internal service capacity to customers as required to meet their
deadlines and specifications.

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CUSTOMERS

     We have licensed our products to over 600 customers. While our customers
represent a broad spectrum of enterprises within diverse industries, we have
focused on three primary verticals: publishing, media, and entertainment; retail
commerce; and financial services. The following is a representative list of our
licensed customers from which we continue to derive maintenance and service
revenue:

      RETAIL COMMERCE
      Bertelsmann Mediasystems
      Costco
      Dell
      FedEx
      Gateway
      Lands End
      Macys.com
      Target
      ShopNow.com
      Staples

      FINANCIAL SERVICES
      A.G. Edwards
      Ameritrade
      Bank of America
      CIBC
      Citibank
      T. Rowe Price
      TheStreet.com
PUBLISHING, MEDIA & ENTERTAINMENT
CMP Media
Dreamworks SKG
Hearst Corporation
Houston Chronicle
Hollywood Online
Miller-Freeman
MTV
Vivendi Universal
Wall Street Journal
Yellow Pages UK

OTHER
Apple Computer
Deutsche Telekom
Eastman Kodak
Motorola
Murauchi Sprint

TECHNOLOGY AND ARCHITECTURE

     Accrue Insight is designed to provide a robust architecture for customers
to implement flexible, scalable, detailed, and accurate e-business analysis. The
Accrue architecture is compatible with documented application programming
interfaces (APIs), protocols and file formats to enable integration with
external systems such as Web applications (such as commerce servers and ad
servers) and business process applications (such as sales force automation
systems and call center systems). The architecture adheres to numerous standard
programming languages, including hyper-text machine language, or HTML, Java and
C, and network protocols, including hyper-text transfer protocol, or HTTP. In
addition, we believe that our system architecture is flexible and powerful
enough to serve as the foundation for related future products.

     The Accrue Insight system architecture may be viewed as a series of layers,
each performing specific functions between our customer's Web site and their
visitors.

     Collection Layer. The collection modules consist of our network collector,
server collector and log file collector, each of which obtains data from
different sources. Our network collector is the most comprehensive collection
module within Accrue Insight and obtains data from the network through packet
sniffing technology. Our server collector is a customized module which plugs
directly into the customer's Web server for use in environments where encryption
of network traffic prevents packet sniffing, such as in credit card processing
and banking applications. Finally, our log file collector may also be used when
encrypted or secure Web servers are employed or to obtain customer legacy data
that existed prior to installation of packet sniffing technology contained in
our network collector. All of these collection modules may be used in any
combination to gather and consolidate data into our data warehouse.

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     Modeling Layer. Our analyzer provides a fast, flexible mechanism for
filtering, segmenting and organizing collected data into a Web site
configuration model that the customer has defined. Our analyzer performs the
following tasks:

     - sews or stitches collector data into a coherent view of the Web site,
       taking into consideration where the Web server resides in the customer's
       system configuration (physical server), the execution of the Web server,
       or logical server, and the specific mirrored set of content, or content
       set obtained from the Web server;

     - discards non-essential details;

     - translates raw hit information into concepts such as page views and the
       time spent viewing a page;

     - transposes raw Web server transaction data into higher-level information,
       such as visitors and visits;

     - tracks visitors across Web servers, time zones and different
       authentication mechanisms;

     - summarizes activity in many dimensions, such as by machine, URL or Web
       site identifier, content set, logical server, or Web site; and

     - creates a set of data to be loaded into the data warehouse.

     Storage Layer. The storage layer consists of a data warehouse for storing
Web customer activity data processed by the analyzer, Web site definition data,
and Web network configuration data, collectively known as meta data or data
about data. The storage layer also consists of an online analytical processing,
or OLAP, database for fast access to summarized data. In addition, the storage
layer includes a database administration subsystem capable of handling high
volumes of data, thereby alleviating the customer's need to dedicate excessive
resources to data administration.

     Data Access Layer. The data access layer consists of an API that provides a
unified view into the various storage facilities that make up the data warehouse
within Accrue Insight. It can also be used to access external databases, such as
those containing customer profile, demographic information and transaction data.

     Application Layer. Accrue and third-party software vendors can write
applications to provide additional, customized functionality in addition to
Accrue Insight's basic functionality. For instance, a rules engine can view the
data for specific business rules, and manipulate the data accordingly.

     Presentation Layer. MyAccrue provides enterprise-class service
functionality, such as scheduling, email and printing, that can be executed by
Accrue Insight. Report Wizard provides an easy to use, HTML interface to create
and save data queries in a format that can then be read by MyAccrue.

     Integration Layer. We originally designed Accrue Insight and continue to
enhance its features to allow for maximum integration into existing systems and
the creation of new functionality. Accrue Insight can be integrated into
existing systems through the following APIs:

     - Network Collector API. Our network collector API allows business rules to
       be invoked as data is being collected. For instance, the collector can be
       instructed not to save any hits for graphic images, and to ignore all
       hits from the local domain.

     - Analyzer API. Our analyzer API allows third-party applications to tailor
       how the analyzer executes. For instance, this API may cause the Analyzer
       to rewrite the URL to be more analysis-friendly, such as in the case of
       the Vignette Profile Bridge.

     - Data Access API. Our data warehouse provides a unified view of various
       legacy and third-party databases and data marts.

INDUSTRY STANDARDS

     We use many widely accepted standards in developing our products, including
structured query language, or SQL, and open data base connectivity, or ODBC, for
accessing the data warehouse, Netscape Application Programming Interface, or
NSAPI, for accessing Netscape's Web servers, hyper-text transfer protocol, or
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HTTP, for communication between collectors and the central warehouse machine,
and hyper-text machine language, or HTML and Java for user interfaces. In
addition, Accrue Insight contains software that supports the ABC Interactive
digital signature standard, used for auditing log files for tampering. Most of
our software is written in C and Java, two widely accepted standard programming
languages for applications development. Adherence to industry standards provides
compatibility with existing applications, enables ease of modification, and
reduces the need for software to be rewritten, thus protecting the customer's
investment.

SALES AND MARKETING

     We currently market and sell our products through a direct sales force in
North America and Europe/ Middle East/Africa (EMEA) and through distributors in
South America, Asia/Pacific (APAC), and EMEA. We intend to continue to expand
our marketing and selling efforts through partnering with third parties. Key
current distributors include Extend Software in South America, Sumisho
Electronics Company, Ltd., a subsidiary of Sumitomo Corporation, in APAC, and
Executive Planning Systems (EPS) and Intranet Software Solutions (ISSEL) Ltd in
EMEA.

     For direct sales, we have an eight-step sales qualification process with
supporting documents that includes involvement from Marketing, Sales, Inside
Sales, and Professional Services. We initially make presentations to the
appropriate business executives within the customer's organization, such as the
vice president of sales, vice president of marketing, or e-commerce director,
followed by a product demonstration. We typically have further discussions about
architecture and supporting technologies with the IT organization. Although
product trials and evaluation of the software are usually not required, we will
grant a time-based license to allow the customer to become familiar with the
details of our applications.

     We have maintained a ratio of one sales territory manager to one sales
engineer in support of the consulting nature of our sales process. Currently, we
have twelve quota carrying territory mangers located in various offices around
the world that are supported by a small internal sales team. To ensure maximum
yields per sales representative and to facilitate ramp-up and training for new
sales personnel, we utilize the Vantive Corporation Sales Automation System
which tracks customer and contract information, as well as new sales prospects
and sales call history. Our internal Web site also contains extensive
competitive information, case histories and sales presentation and training
materials that are used as resources for our sales organization.

     Building brand awareness and commanding recognition of our leadership in
the marketplace is key to our success. We employ a number of marketing vehicles
to promote our brand in the e-business analysis market and to generate leads for
our sales organization. Traditional methods include press releases, speaking
engagements, product reviews, and discussions with industry analysts and
attendance at trade shows and seminars. We have found that emerging means of
communication, such as email and Web seminars, provide us with even greater
reach at less cost. Continued investment into our own Web site is critical to
maintain our image in the e-business community and to generate sales leads. We
also post important information about our products, technology and organization
on our Web site for potential customers' ease of access. Finally we publish data
sheets, white papers and articles concerning our products and services.

STRATEGIC ALLIANCES

     A critical element of our sales and marketing strategy is to establish
alliances and partnerships to provide integrated solutions to our customers,
extend our sales reach, assist in implementation and customization of our
solutions, and broaden our brand awareness. We have alliances with strategic
platform partners, e-business application partners, interactive
agencies/hosters, and professional service providers. By partnering with leading
vendors in each of these categories, we are better able to provide technical
integration expertise and sales and marketing resources that result in the most
valuable integrated solutions to our existing customers and future prospects.
Some examples of our current partners include the following:

     - ABC Interactive -- Our joint-development partnership provides Accrue
       access to ABC Interactive's encryption technology for the development of
       audited traffic results for advertisers.

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     - Art Technology Group -- Our co-marketing and sales partnership includes
       joint seminars and sales calls, and joint development of our dynamic
       content and commerce bridges for ATG Dynamo, which integrates the
       information stored in Dynamo with the visitor experience information in
       Accrue Insight, enabling enterprises to present appealing content for
       each individual visitor and visitor segment.

     - BroadVision -- Our co-marketing and sales partnership includes joint
       seminars and sales calls, and joint development of the dynamic content
       and commerce bridges for BroadVision One to One product for measuring
       effectiveness of sites using One to One.

     - DoubleClick -- Our co-marketing and sales partnership includes joint
       seminars, sales calls and development of the campaign module for Accrue
       Insight, which module measures the marketing return on investment of
       online advertising campaigns processed through DoubleClick's DART
       network.

     - IBM -- Our co-marketing and sales partnership includes joint seminars,
       sales calls and development of the commerce module for Accrue Insight,
       which module provides e-commerce return on investment analysis for sites
       that use IBM WebSphere Commerce.

     - Sun Microsystems -- Sun Microsystems and Accrue have partnered to deliver
       fast and reliable e-business analysis solutions for customers operating
       on the Sun Solaris platform. Accrue is a member of the Sun Premiere
       Developer, Catalyst Programs and is a SunTone Certified solution.

     Most of our strategic relationships are not subject to binding agreements,
have no specified performance requirements by us or by our alliance partners,
and may be terminated by either party at any time.

COMPETITION

     We believe that the principal competitive factors affecting our market are:

     - product features;

     - product performance, including scalability and integrity;

     - ease of integration with customers' existing enterprise systems;

     - quality of support and service; and

     - company reputation.

     Although we believe that our products currently compete favorably with
respect to such factors, our market is relatively new and is rapidly evolving.
We may not be able to maintain our competitive position against current and
potential competitors, especially those with significantly greater financial,
marketing, service, support, technical and other resources. A description of our
principal competitors and the risks associated with the competitive nature of
our market are discussed in greater detail in "Risk Factors -- We face intense
competition which could make it difficult for us to acquire and retain customers
now and in the future."

INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS

     We are a technology company. Our success depends on protecting our
intellectual property assets. If we do not adequately protect our intellectual
property, our business, financial condition and results of operations would be
seriously harmed.

     We license our software and require our customers to enter into license
agreements, which impose restrictions on our customers' ability to utilize the
software. In addition, we seek to avoid disclosure of our trade secrets,
including but not limited to requiring those persons with access to our
proprietary information to execute confidentiality agreements with us and
restricting access to our source code. We seek to protect our software,
documentation and other written materials under trade secret and copyright laws,
which afford only limited protection.

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<PAGE>   14

     We currently have no issued U.S. or foreign patents, we have applied for
one U.S. patent and we have no pending foreign patent applications. It is
possible that no patents will issue from our currently pending patent
application and that our potential future patents may be found invalid or
unenforceable, or otherwise be successfully challenged. It is also possible that
any patent issued to us may not provide us with any competitive advantages, that
we may not develop future proprietary products or technologies that are
patentable, and that the patents of others may seriously limit our ability to do
business. In this regard, we generally have not performed any comprehensive
analysis of patents of others that may limit our ability to do business.

     Despite our efforts to protect our proprietary rights, unauthorized parties
may attempt to copy aspects of our products or to obtain and use information
that we regard as proprietary. Policing unauthorized use of our products is
difficult, and while we are unable to determine the extent to which piracy of
our software products exists, software piracy can be expected to be a persistent
problem. In addition, the laws of some foreign countries do not protect our
proprietary rights to as great an extent as do the laws of the United States. A
discussion of risks associated with the protection of our patents and
intellectual property rights and potential infringement by us of the patents and
intellectual property rights and potential infringement by us of the patents and
intellectual property rights of others is presented in "Risk Factors -- Accrue
Insight and Accrue G2, our most important products, are not protected by
patents. If another party were to use this technology, our business would
suffer" and "-- Others may bring infringement claims against us which could harm
our business, results of operations and financial condition."

EMPLOYEES

     At May 31, 2001, Accrue had 136 full-time employees, including 57 in
product development, 58 in sales and support, 10 in marketing, and 11 in general
and administrative functions. From time to time, we also employ independent
contractors to support our engineering, marketing, sales and support and
administrative organizations. We believe that our relations with our employees
are good.

RISK FACTORS

     You should carefully consider the following risks before making an
investment in our company. In addition, you should keep in mind that the risks
described below are not the only risks that we face. The risks described below
are all the risks that we currently believe are material to our business.
However, additional risks not presently known to us, or risks that we currently
believe are immaterial, may also impair our business operations. You should also
refer to the other information set forth in this Annual Report on Form 10-k,
including the discussions set forth in "Management's Discussion and Analysis of
Financial Condition and Results of Operations" and "Business," as well as our
financial statements and the related notes.

     Our business, financial condition, or results of operations could be
adversely affected by any of the following risks. If we are adversely affected
by such risks, then the trading of our common stock could decline, and you could
lose all or part of your investment.

WE HAVE A LIMITED OPERATING HISTORY, MAKING IT DIFFICULT FOR YOU TO EVALUATE OUR
BUSINESS AND YOUR INVESTMENT

     Accrue was formed in February 1996, and we introduced Accrue Insight 1.0,
our first software product, in January 1997. For the fiscal years ended March
31, 1999, 2000 and 2001, we generated $4.7 million, $18.9 million and $25.6
million in revenue, respectively. Thus, we have a limited operating history upon
which you can evaluate our business and prospects. Due to our limited operating
history, it is difficult or impossible for us to predict future results of
operations. For example, we cannot forecast operating expenses based on our
historical results because they are limited, and we are required to forecast
expenses in part on future revenue projections. Most of our expenses are fixed
in the short term and we may not be able to quickly reduce spending if our
revenue is lower than we had projected, therefore net losses in a given quarter
would be greater than expected. In addition, our ability to forecast accurately
our quarterly revenue is limited due to a number of factors described in detail
below, making it difficult to predict the quarter in which sales will occur.
Moreover, due to our limited operating history, any evaluation of our business
and prospects must be made in

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light of the risks and uncertainties often encountered by early-stage companies
in Internet-related products and services markets, which is new and rapidly
evolving. Many of these risks are discussed under the sub-headings below. We may
not be able to successfully address any or all of these risks and our business
strategy may not be successful. Please see "Management's Discussion and Analysis
of Financial Condition and Results of Operations" for more detailed information
on our historical results of operations.

WE INCURRED NET LOSSES OF $7.6 MILLION, $21.1 MILLION AND $211.2 MILLION FOR
EACH OF THE RESPECTIVE FISCAL YEARS ENDED MARCH 31, 1999, 2000 AND 2001

     We have not achieved profitability. We incurred net losses of $7.6 million
for the fiscal year ended March 31, 1999, $21.1 million for the fiscal year
ended March 31, 2000 and $211.2 million for the fiscal year ended March 31,
2001. At March 31, 2001, we had an accumulated deficit of $246.1 million. If we
do achieve profitability, we cannot be certain that we can sustain or increase
profitability on a quarterly or annual basis in the future, or at all. Please
see "Selected Financial Data" and "Management's Discussion and Analysis of
Financial Condition and Results of Operations" for more detailed information on
our historical results of operations.

     AS WE GROW OUR BUSINESS, WE EXPECT OPERATING EXPENSES TO INCREASE, WHICH
MAY IMPEDE OUR ABILITY TO ACHIEVE PROFITABILITY

     As we grow our business we expect operating expenses to increase, and as a
result, we will need to generate increased quarterly revenue to achieve and
maintain profitability. In particular, as we grow our business, we would incur
additional costs and expenses related to:

     - the expansion of our sales force and distribution channels;

     - the expansion of our product and services offerings;

     - development of relationships with strategic business partners;

     - the expansion of management and infrastructure; and

     - brand development, marketing and other promotional activities.

     Please see "Management's Discussion and Analysis of the Financial Condition
and Results of Operations" for more information on our operating expenses.

IF WE CANNOT FUND OPERATIONS FROM CASH GENERATED BY OUR BUSINESS, WE MAY BE
REQUIRED TO SELL ADDITIONAL COMMON STOCK, WHICH COULD DEPRESS OUR COMMON STOCK
PRICE

     To date, we have been unable to fund our operations from cash generated by
our business and have funded operations primarily by selling securities. If our
revenue fails to offset operating expenses, we may be required to fund future
operations through the sale of additional common stock, which could cause our
common stock price to decline. Please see "Management's Discussion and Analysis
of Financial Condition and Results of Operations -- Liquidity and Capital
Resources."

FLUCTUATIONS IN OUR OPERATING RESULTS MAKE IT DIFFICULT TO PREDICT OUR FUTURE
PERFORMANCE AND MAY RESULT IN VOLATILITY IN THE MARKET PRICE OF OUR COMMON STOCK

     Our annual operating results have fluctuated in the past and may fluctuate
significantly in the future due to a variety of factors, particularly as a
result of the risks we describe in this section. Because our operating results
are volatile and difficult to predict, you should not rely on the results of one
quarter as an indication of future performance. It is likely that in some future
quarter our operating results will fall below the expectations of securities
analysts and investors. In this event, the trading price of our common stock may
fall significantly. Please see "Management's Discussion and Analysis of
Financial Condition and Results of Operations."

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THE LOSS OF KEY MANAGEMENT PERSONNEL COULD HARM OUR BUSINESS AND DECREASE THE
VALUE OF YOUR INVESTMENT

     Our success depends largely upon the continued services of our key
management and technical personnel, the loss of which could seriously harm our
business. In particular, we rely on Jeffrey Walker, President, Chief Executive
Officer and a director, Bob Page, Chief Technology Officer and Tom Lefort, Vice
President of Product Development. Messrs. Walker, Page and Lefort do not have
employment or non-competition agreements and could therefore terminate their
employment with us at any time without penalty. We do not maintain key person
life insurance policies on any of our employees.

WE FACE INTENSE COMPETITION WHICH COULD MAKE IT DIFFICULT FOR US TO ACQUIRE AND
RETAIN CUSTOMERS NOW AND IN THE FUTURE

     The market for e-business analysis solutions is intensely competitive,
evolving and subject to rapid technological change. We expect the intensity of
competition to increase in the future. Competitors vary in size and in the scope
and breadth of the products and services they offer. Our principal competitors
today include:

     - vendors of software that target e-business customer data collection and
       analysis markets such as Macromedia, net.Genesis Corporation, and NetIQ;

       - Application Service Provider (ASP) vendors such as Coremetrics, Inc.
         and Digimine, Inc.;

       - providers of business intelligence tools, such as Hyperion Solutions,
         Corp., MicroStrategy Inc., Business Objects S.A. and Informatica Corp.;

       - custom development efforts by system integrators and in-house
         developers

     We expect that if we are successful in our strategy to expand the scope of
our products and services, we may encounter many additional market-specific
competitors. In addition, because there are relatively low barriers to entry in
the software market, we expect additional competition from traditional business
intelligence and enterprise software vendors as the Internet software market
continues to develop and expand. Some of these companies, as well as some other
competitors, have longer operating histories, significantly greater financial,
technical, marketing and other resources, significantly greater name recognition
and a larger installed base of customers than we have. In addition, many of our
competitors have well-established relationships with current and potential
customers of ours, have extensive knowledge of our industry and are capable of
offering a single-vendor solution. As a result, our competitors may be able to
respond more quickly to new or emerging technologies and changes in customer
requirements, devote greater resources to the development, promotion and sale of
their products, or adopt more aggressive pricing policies to gain market share.
In addition, current and potential competitors have established or may establish
cooperative relationships among themselves or with third parties to increase the
ability of their products to address customer needs. Accordingly, it is possible
that new competitors or alliances among competitors may emerge and rapidly
acquire significant market share. We also expect that competition will increase
as a result of software industry consolidations.

     Increased competition is likely to result in price reductions, reduced
gross margins and loss of market share, any of which could seriously harm our
business, financial condition and results of operations. We may not be able to
compete successfully against current and future competitors, in which case our
business could suffer.

IF WE ARE UNABLE TO MEET THE RAPID CHANGES IN E-COMMERCE TECHNOLOGY, OUR PRODUCT
REVENUE COULD DECLINE

     The market for our products is characterized by rapid technological change,
frequent new product introductions, Internet-related technology enhancements,
uncertain product life cycles, changes in client demands and evolving industry
standards. We cannot be certain that we will successfully develop and market new
products, new product enhancements or new products compliant with present or
emerging Internet technology standards. In developing our products, we have
made, and will continue to make, assumptions with respect to which standards
will be adopted by the industry, our customers and competitors, and the level of

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features and complexity that our customers may require. If the standards adopted
are different from those, which we have chosen to support, market acceptance of
our products may be significantly reduced or delayed and our business will be
seriously harmed. Similarly, if our products do not meet customer requirements
for features and functionality, our business will be seriously harmed. In
addition, we may be required to make significant expenditures to adapt our
products to changing or emerging technologies. New products based on new
technologies or new industry standards can render existing products obsolete and
unmarketable. To succeed, we will need to enhance our current products and
develop new products on a timely basis to keep pace with developments related to
Internet technology and to satisfy the increasingly sophisticated requirements
of our clients. E-business analysis technology is complex and new products and
product enhancements can require long development and testing periods. Any
delays in developing and releasing enhanced or new products could harm our
business, operating results and financial condition.

THE FAILURE TO RETAIN AND ATTRACT KEY TECHNICAL PERSONNEL COULD HARM OUR
BUSINESS AND DECREASE THE VALUE OF YOUR INVESTMENT

     Because of the complexity of our products and technologies, we are
substantially dependent upon the continued service of our existing product
development personnel. In addition, we intend to hire a number of engineers with
high levels of experience in designing and developing software and
Internet-related products in time-pressured environments. The competition in
Silicon Valley for qualified engineers in the computer software and Internet
markets is intense. New personnel will require training and education and take
time to reach full productivity. Our future success depends on our ability to
attract, train and retain these key personnel.

FAILURE TO EXPAND OUR SALES OPERATIONS AND CHANNELS OF DISTRIBUTION IN THE
FUTURE WOULD LIMIT OUR GROWTH

     In order to maintain and increase our market share and revenue, we will
need to expand our direct and indirect sales operations and channels of
distribution. We have recently restructured our direct sales force and plan to
hire additional sales personnel. As of May 31, 2001, our sales and support
organization consisted of 58 employees. Competition for qualified sales
personnel is intense, and we might not be able to hire the kind and number of
sales personnel we are targeting. New hires will require extensive training and
typically take several months to achieve productivity. In addition, we need to
expand our relationships with domestic and international channel partners,
distributors, value-added resellers, systems integrators, online and other
resellers, Internet service providers, original equipment manufacturers, and
other partners to build our indirect sales channel, and there is no assurance
that we will be successful in this endeavor.

WE MAY BE UNABLE TO ADEQUATELY DEVELOP A PROFITABLE PROFESSIONAL SERVICES
ORGANIZATION, WHICH COULD NEGATIVELY AFFECT BOTH OUR OPERATING RESULTS AND OUR
ABILITY TO ASSIST OUR CUSTOMERS WITH THE IMPLEMENTATION OF OUR PRODUCTS

     Customers that license our software typically engage our professional
services organization to assist with support, training, consulting and
implementation of their e-business analysis solutions. We believe that growth in
our product sales depends on our ability to provide our customers with these
services and to educate third-party resellers on how to use and distribute our
products. We expect our services revenue to increase in absolute dollars as we
continue to provide consulting and training services that complement our
products and as our installed base of customers grows. We generally bill our
clients for our services on a fixed-price basis; however, from time to time we
bill our clients on a time-and-materials basis. Failure to estimate accurately
the resources and time required for an engagement, to manage our customers'
expectations effectively regarding the scope of services to be delivered for an
estimated price or to complete fixed-price engagements within budget, on time
and to the customer's satisfaction could expose us to risks associated with cost
overruns, and in some cases, penalties, and may harm our business. Although we
plan to expand our services in order to address our customers' needs, we cannot
be certain that we will be able to expand our professional services organization
to meet customer requirements.

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OUR GROWTH COULD BE LIMITED IF WE FAIL TO EXECUTE OUR PLAN TO EXPAND
INTERNATIONALLY

     Licenses and services sold to clients located outside the United States
were approximately 12% and 20% of the total revenue for the years ended March
31, 2000 and 2001, respectively. We expect international revenue to account for
an increasing percentage of total revenue in the future. We believe that we must
expand our international sales activities in order to be successful, but cannot
assure you that we will be able to do so.

     Continued expansion into international markets will require management
attention and resources. We also intend to enter into a number of international
alliances as part of our international strategy and rely extensively on these
business partners to conduct operations, coordinate sales and marketing efforts,
and provide software localization services. At March 31, 2001, we had
non-exclusive alliances with a number of partners, including Sumisho Electronics
Company, Ltd., a subsidiary of Sumitomo Corporation in Asia Pacific, Extend
Software in South America, and Executive Planning Systems (EPS) and Intranet
Software Solutions (ISSEL) Ltd in Europe, Middle East, Africa (EMEA). These
alliances are not subject to binding agreements, have no specified performance
requirements by us or our alliance partners, and may be terminated by either
party at any time. Our success in international markets will depend on the
success of our business partners and their willingness to dedicate sufficient
resources to our relationships. We cannot be certain that we will be successful
in expanding internationally. International operations are subject to other
inherent risks, including:

     - protectionist laws and business practices that favor local competition;

     - difficulties and costs of staffing and managing foreign operations;

     - dependence on local vendors;

     - multiple, conflicting and changing governmental laws and regulations;

     - longer sales and collection cycles;

     - foreign currency exchange rate fluctuations;

     - political and economic instability;

     - reduced protection for intellectual property rights in some countries;

     - seasonal reductions in business activity; and

     - expenses associated with localizing products for foreign countries.

     If we fail to address these risks adequately our business may be seriously
harmed.

OUR VARIED SALES CYCLES MAKE IT DIFFICULT TO BUDGET AND FORECAST OUR OPERATING
RESULTS

     We have varied sales cycles because we generally need to educate potential
customers regarding the use and benefits of our product applications. The
stability of our sales cycle continues to evolve as our products and markets
mature. We have experienced an expansion in our sales cycle due to a greater mix
of products sold to enterprise companies as opposed to e-commerce companies. Our
sales cycles make it difficult to predict the quarter in which sales may fall
and to budget and forecast operating results. In addition, a significant portion
of our sales fall within the last month of a quarter, making it difficult to
predict revenue until late in the quarter and to adjust expenses accordingly.

OUR OPERATING RESULTS MAY BE ADVERSELY AFFECTED BY SMALL DELAYS IN CUSTOMER
ORDERS OR PRODUCT INSTALLATIONS

     Small delays in customer orders can cause significant variability in our
license revenue and operating results for any particular period. We derive a
substantial portion of our revenue from the sale of software products and
related services. Our revenue recognition policy requires us to deliver the
software prior to recognizing any revenue for the product and to substantially
complete the implementation of our product before we can recognize service
revenue. On certain products we may defer license and service revenue until

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we have completed the installation of the product. Any end of quarter delays in
orders for delivery or product installation schedules could harm operating
results for that quarter.

IF WE FAIL TO GENERATE REPEAT OR EXPANDED BUSINESS FROM OUR CURRENT AND FUTURE
CUSTOMERS, OUR BUSINESS WILL BE SERIOUSLY HARMED

     Our success is dependent on the continued growth of our customer base and
the retention of our customers. For the fiscal years ended March 31, 2000 and
2001, approximately 25 - 30% and 50 - 55% of our revenue, respectively, was
derived from sales of products and services to existing customers. We expect to
continue to derive a significant amount of revenue from our existing customers.
If we fail to generate repeat and expanded business from our current and future
customers, particularly from maintenance contract renewals, our operating
results would be seriously harmed. Our ability to attract new customers will
depend on a variety of factors, including the accuracy, scalability, reliability
and cost-effectiveness of our products and services and our ability to
effectively market our products and services. In the past, we have lost
potential customers to competitors for various reasons, including lower prices
and other incentives not matched by us. Many of our current customers initially
purchase a license for our products and services for installation on a limited
number of servers. If an installation is successful, the customer may purchase
additional licenses to expand the use of our products in its organization,
license additional products and services from us, or renew maintenance fees.
However there is no assurance that our customers will expand their current use
of our products and services in this way.

IF WE FAIL TO SUCCESSFULLY PROMOTE OUR ACCRUE BRAND NAME OR IF WE INCUR
SIGNIFICANT EXPENSES PROMOTING AND MAINTAINING OUR ACCRUE BRAND NAME, OUR
BUSINESS COULD BE HARMED

     Due in part to the emerging nature of the market for e-business analysis
solutions and the substantial resources available to many of our competitors,
there may be a time-limited opportunity for us to achieve and maintain a
significant market share. Developing and maintaining awareness of the Accrue
brand name is critical to achieving widespread acceptance of our e-business
analysis solutions. Furthermore, the importance of brand recognition will
increase as competition in the market for our products increases. Successfully
promoting and positioning the Accrue brand will depend largely on the
effectiveness of our marketing efforts and our ability to develop reliable and
useful products at competitive prices. Therefore, we may need to increase our
financial commitment to creating and maintaining brand awareness among potential
customers.

ACCRUE INSIGHT AND ACCRUE G2, OUR MOST IMPORTANT PRODUCTS, ARE NOT PROTECTED BY
PATENTS. IF ANOTHER PARTY WERE TO USE THIS TECHNOLOGY, OUR BUSINESS WOULD SUFFER

     We regard substantial elements of our e-business analysis solutions as
proprietary and attempt to protect them by relying on patent, trademark, service
mark, trade dress, copyright, and trade secret laws and restrictions, as well as
confidentiality procedures and contractual provisions. However, Accrue Insight
and Accrue G2, our most important products, are not protected by patents. Any
steps we take to protect our intellectual property may be inadequate, time
consuming, and expensive. In addition, despite our efforts, we may be unable to
prevent third parties from infringing upon or misappropriating our intellectual
property, which could have a material adverse effect on our business.
Furthermore, legal standards relating to the validity, enforceability, and scope
of protection of intellectual property rights in Internet-related industries are
uncertain and still evolving, and the future viability or value of any of our
intellectual property rights is uncertain. Effective trademark, copyright, and
trade secret protection may not be available in every country in which our
products are distributed or made available through the Internet. Furthermore,
our competitors may independently develop similar technology that substantially
limits the value of our intellectual property or design around patents issued to
us.

OTHERS MAY BRING INFRINGEMENT CLAIMS AGAINST US WHICH COULD HARM OUR BUSINESS,
RESULTS OF OPERATIONS AND FINANCIAL CONDITION

     In addition to the technology we have developed internally, we also use
code libraries developed and maintained by third parties and have acquired or
licensed technologies from other companies. Our internally
                                        17
<PAGE>   20

developed technology, the code libraries, or the technology we acquired or
licensed may infringe a third party's intellectual property rights who may bring
claims against us alleging infringement of their intellectual property rights.
In recent years, there has been significant litigation in the United States
involving patents and other intellectual property rights. We are not currently
involved in any intellectual property litigation. However, as the number of
entrants into our market increases, the possibility of an intellectual property
claim against us grows and we may be a party to litigation in the future to
protect our intellectual property or as a result of an alleged infringement of
others' intellectual property. These claims and any resulting litigation could
subject us to significant liability for damages and invalidation of our
proprietary rights, would likely be time-consuming and expensive to defend and
would divert management time and attention. Any potential intellectual property
litigation could also force us to do one or more of the following:

     - cease selling, incorporating, or using products or services that
       incorporate the challenged intellectual property;

     - obtain from the holder of the infringed intellectual property right a
       license to sell or use the relevant technology, which license may not be
       available on reasonable terms, or at all; and/or

     - redesign those products or services that incorporate infringing
       technology.

     Any of these results could seriously harm our business.

PRODUCT DEFECTS COULD LEAD TO LOSS OF CUSTOMERS WHICH COULD HARM OUR BUSINESS,
RESULTS OF OPERATIONS AND FINANCIAL CONDITION

     Despite internal testing and testing by current and potential customers,
our current and future products may contain serious defects, including Year 2000
errors, the occurrence of which could result in adverse publicity, loss of or
delay in market acceptance, or claims by customers against us, any of which
could harm our business, results of operations, and financial condition. In
addition, our products and product enhancements are very complex and may from
time to time contain errors or result in failures that we did not detect or
anticipate when introducing our products or enhancements to the market. The
computer hardware environment is characterized by a wide variety of non-standard
configurations that make pre-release testing for programming or compatibility
errors very difficult and time consuming. Despite our testing, errors may still
be discovered in some new products or enhancements after the products or
enhancements are delivered to customers.

WE ARE SUBJECT TO POTENTIAL PRODUCT LIABILITY CLAIMS THAT COULD REQUIRE
CONSIDERABLE EFFORT AND EXPENSE TO DEFEND AND WHICH COULD HARM OUR BUSINESS

     Our products are used to monitor the traffic data of our customers' Web
sites, and to segment, analyze and report this data. These and other functions
that our products provide are often critical to our customers, especially in
light of the considerable resources many organizations spend on the development
and maintenance of their Web sites. Our end-user licenses contain provisions
that limit our exposure to product liability claims, but these provisions may
not be enforceable in all jurisdictions. Additionally, we maintain limited
product liability insurance. To the extent our contractual limitations are
unenforceable or these claims are not covered by insurance, a successful product
liability claim could harm our business.

EVOLVING REGULATION OF THE INTERNET MAY HARM OUR BUSINESS

     As e-commerce continues to evolve, increasing regulation by federal, state,
or foreign agencies becomes more likely. This regulation is likely in the areas
of user privacy, pricing, content, quality of products and services, taxation,
advertising, intellectual property rights, and information security. In
particular, laws and regulations applying to the solicitation, collection, or
processing of personal or consumer information could negatively affect our
activities. Typically, our products capture traffic data when consumers,
business customers or employees visit a Web site. The perception of security and
privacy concerns, whether or not valid, may indirectly inhibit market acceptance
of our products. In addition, legislative or regulatory requirements may
heighten these concerns if businesses must notify Web site users that the data
captured

                                        18
<PAGE>   21

after visiting Web sites may be used by marketing entities to unilaterally
direct product promotion and advertising to that user. Other countries and
political entities, such as the European Economic Community, have adopted such
legislation or regulatory requirements. We are not aware of any similar
legislation or regulatory requirements currently in effect in the United States.
However, the United States may adopt similar legislation or regulatory
requirements. If consumer privacy concerns are not adequately addressed, our
business could be harmed. Moreover, the applicability to the Internet of
existing laws governing issues such as intellectual property ownership and
infringement, copyright, trademark, trade secret, obscenity and libel is
uncertain and developing. Furthermore, any regulation imposing fees or assessing
taxes for Internet use could result in a decline in the use of the Internet and
the viability of e-commerce. Any new legislation or regulation, or the
application or interpretation of existing laws or regulations, may decrease the
growth in the use of the Internet, may impose additional burdens on e-commerce
or may require us to alter how we conduct our business. This could decrease the
demand for our products and services, increase our cost of doing business,
increase the costs of products sold through the Internet or otherwise have a
negative effect on our business, results of operations and financial condition.

OUR SUCCESS DEPENDS ON CONTINUED USE AND EXPANSION OF THE INTERNET

     Continued expansion in the sales of our e-business analysis solutions will
depend upon the continued growth of the Internet as a widely used medium for
commerce and communication. Rapid growth in the use of the Internet is a recent
phenomenon. Acceptance and use may not continue to develop at historical rates
and a sufficiently broad base of customers may not adopt or continue to use the
Internet and online services as a medium of commerce and communication.
Recently, numerous e-commerce companies have curtailed or ceased their business
operations. Moreover, demand and market acceptance for recently introduced
products and services relating to the Internet are subject to a high level of
uncertainty and few proven products and services exist. If the Internet does not
continue to grow as a widespread communications medium and commercial
marketplace, the demand for our e-business analysis solutions could be
significantly reduced. The Internet may not prove to be a viable commercial
marketplace because of inadequate development of the necessary infrastructure,
such as a reliable network backbone, or timely development of complementary
products, such as high speed modems. The Internet infrastructure may not be able
to support the demands placed on it by continued growth. Additionally, the
Internet could lose its viability due to delays in the development or adoption
of new standards and protocols to handle increased levels of Internet activity,
security, reliability, cost, ease of use, accessibility, and quality of service.

BECAUSE ACCRUE'S OFFICERS AND DIRECTORS OWN APPROXIMATELY 13.5% OF THE
OUTSTANDING COMMON STOCK, INVESTORS WILL HAVE REDUCED INFLUENCE ON STOCKHOLDER
DECISIONS

     As of May 31, 2001, our officers and directors beneficially owned
approximately 13.5% of our outstanding common stock. As a result, they will be
able to exercise significant influence over all matters requiring stockholder
approval, and you and other investors will have less influence over the election
of directors or other stockholder actions. As a result, these stockholders could
influence Accrue to take actions which you disapprove or that are contrary to
your interests and those of other investors. Our certificate of incorporation
and bylaws do not provide for cumulative voting; therefore, our largest
stockholders will have significant influence in the election of our directors.
They will also have influence in approving or disapproving significant corporate
transactions. This ability to exercise influence over all matters requiring
stockholder approval could prevent or significantly delay another company or
person from acquiring or merging with us.

THE EFFECTS OF ANTI-TAKEOVER PROVISIONS IN OUR CHARTER DOCUMENTS AND IN DELAWARE
LAW COULD PREVENT A CHANGE IN CONTROL OF ACCRUE WHICH MAY REDUCE THE MARKET
PRICE OF OUR COMMON STOCK

     Provisions of our certificate of incorporation and bylaws may have the
effect of delaying or preventing a merger or sale of Accrue, or making a merger
or acquisition less desirable to a potential acquirer, even where stockholders
may consider the acquisition or merger favorable. These provisions could also
have the effect of making it more difficult for a third party to effect a change
of control of the board of directors. Although we do not currently have any
shares of preferred stock issued and outstanding, the issuance of preferred
stock may

                                        19
<PAGE>   22

have the effect of delaying, deferring, or preventing a change in control
without further action by the stockholders. Any issuance of preferred stock may
harm the market price of the common stock. The issuance of preferred stock may
also result in the loss of the voting control of holders of common stock to the
holders of the preferred stock.

THE MARKET PRICE FOR OUR COMMON STOCK, LIKE OTHER TECHNOLOGY STOCKS, MAY BE
VOLATILE

     The stock markets have, in general, and with respect to Internet companies
in particular, recently experienced extreme stock price and volume volatility,
resulting in significant decreases in companies' stock prices. The decreases in
stock prices for many companies in the technology and emerging growth sector
have often been unrelated to the operating performance of these companies in
many cases. Fluctuations such as these have affected the market price of our
common stock. Our common stock is trading at a level significantly below its
historic levels, and there can be no assurance that our stock price will
increase significantly in the foreseeable future. In addition, if we fail to
address any of the risks described in this section, the market price for our
common stock, and consequently, the value of your investment, could decline
further.

SIGNIFICANT FLUCTUATIONS IN THE MARKET PRICE OF OUR COMMON STOCK COULD RESULT IN
SECURITIES CLASS ACTION CLAIMS AGAINST US, WHICH COULD SERIOUSLY HARM OUR
BUSINESS

     Securities class action claims have been brought against companies in the
past where volatility in the market price of that company's securities has taken
place. This kind of litigation could be very costly and divert our management's
attention and resources, and any adverse determination in this litigation could
also subject us to significant liabilities, any or all of which could seriously
harm our business.

IF WE CANNOT RAISE FUNDS, IF NEEDED, ON ACCEPTABLE TERMS, WE MAY NOT BE ABLE TO
DEVELOP OR ENHANCE OUR PRODUCTS AND SERVICES, TAKE ADVANTAGE OF FUTURE
OPPORTUNITIES OR RESPOND TO COMPETITIVE PRESSURES OR UNANTICIPATED CAPITAL
REQUIREMENTS WHICH COULD HARM OUR BUSINESS

     We expect cash on hand, cash equivalents, funds generated from operations,
payment from sale of technology assets in June 2001 and commercial credit and
other facilities to meet our working capital and capital expenditure needs for
at least the next twelve months following March 31, 2001. However, we may need
to raise additional funds and we cannot be certain that we would be able to
obtain additional financing on favorable terms, if at all. Further, if we issue
equity securities, stockholders may experience additional dilution particularly
as a result of our lower stock price, or the new equity securities may have
rights, preferences or privileges senior to those of existing holders of common
stock. If we incur indebtedness to help us meet our future capital requirements,
this debt could contain covenants which restrict our operations. If we cannot
raise funds, if needed, on acceptable terms, we may not be able to develop or
enhance our products and services, take advantage of future opportunities or
respond to competitive pressures or unanticipated capital requirements, which
could harm our business, operating results and financial condition.

SUBSTANTIAL SALES OF OUR COMMON STOCK COULD CAUSE OUR STOCK PRICE TO DECLINE

     Sales of a substantial number of shares of common stock in the public
market, or the perception that these sales may occur, could adversely affect the
market price of the common stock by potentially introducing a large number of
sellers of our common stock into a market in which the common stock price is
already volatile, thus driving the common stock price down. In addition, the
sale of these shares could impair our ability to raise capital through the sale
of additional equity securities. As of May 31, 2001, we had 30,271,292 shares of
common stock outstanding. 4,485,000 shares of our common stock, including the
underwriter's option to purchase additional shares which was exercised in full,
were registered in connection with the initial public offering of our common
stock. Of the 3,225,261 shares of our common stock issued to the stockholders of
Marketwave Corporation in connection with our acquisition of that company,
1,088,309 shares are registered on a registration statement on Form S-3 declared
effective on December 14, 2000. 1,666,667 shares of our common stock were issued
to Tantau Software, Inc. in connection with our purchase of certain assets from
Tantau and its wholly owned subsidiary, Tantau Software International, Inc., and
registered pursuant to a registration statement on Form S-3/A declared effective
by the Securities and
                                        20
<PAGE>   23

Exchange Commission on December 14, 2000. 974,273 shares of our common stock
were issued to Aviator Holding Corporation and its direct and indirect
subsidiaries, including its wholly owned subsidiary Pilot Software, Inc., and
registered pursuant to a registration statement on Form S-3 declared effective
by the Securities and Exchange Commission on December 14, 2000. The foregoing
shares issued to the Marketwave, Tantau and Aviator shareholders, may be sold
subject to the terms of the applicable registration statement without
restriction or further registration under the federal securities laws unless
held by our "affiliates" as that term is defined in Rule 144 while the
respective registration statements remain effective. The remaining 22,057,043
shares of common stock outstanding are "restricted securities" as that term is
defined in Rule 144; however, virtually all of these shares are eligible for
sale, in some cases only subject to the volume, manner of sale and notice
requirements of Rule 144. In addition, we have registered a total of 16,972,731
shares of our common stock under our existing stock option and employee stock
purchase plans.

IF WE ARE UNABLE TO COMPLY WITH NASDAQ'S CONTINUED LISTING REQUIREMENTS, OUR
COMMON STOCK COULD BE DELISTED FROM THE NASDAQ NATIONAL MARKET

     Since March 6, 2001, our common stock has failed to maintain a minimum bid
price of $1.00 per share for at least 10 consecutive days, which has caused our
stock price to fail to meet one of the minimum standards required by Nasdaq for
continued listing as a Nasdaq National Market security. On April 18, 2001, we
received a letter from Nasdaq noting our failure to comply with this maintenance
standard and further advising that if our common stock is unable to meet the
minimum bid price requirement for ten (10) consecutive days prior to July 17,
2001, it would be subject to delisting. Subsequent to the notification from
Nasdaq, the bid price of our common stock has not risen above the required
minimum price of $1 per share for a minimum of 10 consecutive trading days. If
we are unable to meet this standard, or any other Nasdaq requirements, our stock
will be subject to delisting by Nasdaq. Such delisting may have a material
adverse effect on the price of our common stock and the levels of liquidity
currently available to our stockholders. Although we are working to comply with
all continued listing requirements of Nasdaq, there can be no assurance that we
will be able to satisfy such requirements.

ITEM 2. PROPERTIES

     We are headquartered in Fremont, California, where we lease approximately
30,000 square feet of office space under a lease expiring on March 31, 2002. We
lease additional facilities in Massachusetts, Washington, Illinois, New Jersey,
England, Germany, Singapore, and France for sales and services personnel. We
believe that our existing facilities are adequate to meet our current and future
requirements or that suitable additional or substitute space will be available
as needed.

ITEM 3. LEGAL PROCEEDINGS

     We are not currently subject to any material legal proceedings except that
on February 20, 1999, Execplan Sistemas Executivos Ltda., a former distributor
of our wholly-owned subsidiary Pilot Software, Inc.'s products in Brazil, filed
a Claim for Arbitration with the American Arbitration Association in connection
with Pilot's failure to enter into a new distribution agreement with Execplan
when the prior agreement between the parties terminated by its terms. Execplan
has made a claim for damages in the amount of $15 million. Pilot denied
Execplan's claim and filed a counterclaim alleging, among other things, breach
of contract, misappropriation of Pilot trade secrets and infringement of Pilot
copyrights. The arbitration proceedings will take place in Boston,
Massachusetts, and we intend to vigorously defend against Execplan's claim,
which we believe to be without merit. In addition, under the terms of the
Agreement and Plan of Merger dated as of August 24, 2000 among Accrue, Pilot,
Pilot Acquisition Corp., Aviator Holding Corporation and Platinum Equity
Holdings, LLC, we have a right of indemnification against Platinum if damages
awarded to Execplan in the arbitration exceed $500,000. In addition, we may from
time to time become a party to various legal proceedings arising in the ordinary
course of our business. We are pursuing collection of accounts receivable
balances owed to us by third parties through lawsuits filed against such
parties.

                                        21
<PAGE>   24

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     No matters were submitted to a vote of security holders during the fourth
quarter of the fiscal year covered by this Report.

                                        22
<PAGE>   25

                                    PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

     (a) Market Information; Recent Sales of Unregistered Securities. Our common
stock has been trading on the NASDAQ Stock Market ("NASDAQ") under the symbol
"ACRU" since July 30, 1999, the date of our initial public offering. The
following table sets forth, for the periods indicated, the high and low sales
prices per share of our common stock as reported on NASDAQ:

<TABLE>
<CAPTION>
                                                            HIGH        LOW
                                                           -------    -------
<S>                                                        <C>        <C>
YEAR ENDED 2000
2nd Quarter (from July 30, 1999).........................  23.0000    10.4531
3rd Quarter..............................................  63.2500    21.8125
4th Quarter..............................................  62.8750    37.3750
YEAR ENDED 2001
1st Quarter..............................................  40.0000    19.1250
2nd Quarter..............................................  35.9375    11.7500
3rd Quarter..............................................  11.5625     1.0000
4th Quarter..............................................   2.8750     0.1875
</TABLE>

     On May 31, 2001, the closing sale price for our common stock was $0.88 per
share. On this date, there were approximately 725 holders of record of our
common stock. This figure does not reflect more than 6,000 beneficial
stockholders whose shares are held in nominee names. During the fiscal year we
did not pay any dividends. We presently intend to retain future earnings to
finance the growth and development of our business, and as such, we do not
anticipate paying cash dividends on our common stock in the foreseeable future.

     The market price of our common stock has experienced large fluctuations and
may continue to be volatile in the future. Factors such as future announcements
concerning us or our competitors, quarterly variations in operating results,
announcements of technological innovations, the introduction of new products or
changes in product pricing policies by us or our competitors, proprietary rights
or other litigation, changes in earnings estimates by analysts or other factors
could cause the market price of our common stock to fluctuate substantially.
Further, the stock market has from time to time experienced extreme price and
volume fluctuations which have affected the market price for many high
technology companies and which, on occasion, have been unrelated to the
operating performance of those companies. These fluctuations, as well as the
general economic, market and political conditions both domestically and
internationally, including recessions or military conflicts, may materially and
adversely affect the market price of our common stock. In addition, we may not
be able to comply with all continued listing requirements of Nasdaq, which would
result in our stock being subject to delisting by Nasdaq. See Item 1 Risk
Factors -- "If we are unable to comply with Nasdaq's continued listing
requirements, our common stock could be delisted from the Nasdaq National
Market."

     On September 30, 1999, in connection with our acquisition of Marketwave
Corporation, we issued in exchange for all outstanding shares of capital stock
of Marketwave 2,880,475 unregistered shares of common stock and we assumed
Marketwave options that were subsequently exercised for 344,786 shares of Accrue
common stock. Because these shares were issued to a limited number of Marketwave
shareholders, we relied on the exemption provided by Section 4(2) of the
Securities Act in issuing these shares. These shares were registered on a
Registration Statement on Form S-1 (Reg. No. 333-32066) (the "Resale S-1") that
was declared effective by the SEC on or about March 22, 2000. If such shares
were not sold pursuant to the Resale S-1, they were subsequently de-registered
and 1,088,309 of the remaining unsold shares were re-registered on a
Registration Statement on Form S-3 that was declared effective by the SEC on
December 14, 2000. We also assumed Marketwave options that were outstanding for
218,081 shares of our common stock, which option shares were subsequently
registered on a Registration Statement on Form S-8 on February 1, 2000.

     On January 14, 2000, in connection with our acquisition of NeoVista
Software, Inc., we issued in exchange for all outstanding shares of capital
stock and warrants of NeoVista 1,782,078 unregistered shares of

                                        23
<PAGE>   26

our common stock. We also assumed NeoVista options and warrants that were
exercisable for 546,749 shares of our common stock, which option shares were
subsequently registered on a Registration Statement on Form S-8 on February 1,
2000. The shares issued by us in this transaction were issued pursuant to the
exemption provided by Section 3(a)(10) of the Securities Act and in connection
with a hearing conducted by the California Commission of Corporations which
found the offering to be fair to NeoVista security holders.

     On July 14, 2000, we acquired specific assets of the Infocharger division
of Tantau Software International, Inc. In exchange for specific assets of
Infocharger, we issued approximately 1,666,667 shares of our common stock and
made a cash payment of $5 million to license certain Tantau technology. These
shares were subsequently registered pursuant to a registration statement on Form
S-3/A, declared effective by the SEC on December 14, 2000.

     On September 20, 2000, we acquired Aviator Holding Corporation and its
direct and indirect subsidiaries, including its wholly owned subsidiary Pilot
Software, Inc. ("Pilot"). In exchange for the acquisition of all of Aviator
Holding Corporation's outstanding common stock, we issued 974,273 shares of our
common stock, which shares were subsequently registered pursuant to a
registration statement on Form S-3, declared effective by the SEC on December
14, 2000.

     During the fiscal year ended March 31, 2001, we issued approximately
552,000 unregistered shares of common stock pursuant to the exercise of stock
options that were granted under Accrue's stock option plans for a total purchase
price of approximately $929,000. The sales of such securities were deemed to be
exempt from registration under the Securities Act in reliance on Section 4(2) of
the Securities Act as transactions by an issuer not involving a public offering.
The recipients of securities in each such transaction represented their
intention to acquire the securities for investment only and not with a view to
or for sale in connection with any distribution thereof and appropriate legends
were affixed to the share certificates issued in such transactions. All
recipients had adequate access, through their relationships with the Company, to
information about the Company.

     (b) Use of proceeds from sale of Registered Securities

     On August 4, 1999, we completed an initial public offering of our Common
Stock, $0.001 par value. The managing underwriters in the offering were
BancBoston Robertson Stephens and Thomas Weisel Partners, LLC, (the
"Underwriters"). The shares of Common Stock sold in the offering were registered
under the Securities Act of 1933, as amended, on a Registration Statement on
Form S-1 (the "Registration Statement") (Reg. No. 333-79491) that was declared
effective by the SEC on July 29, 1999. The offering commenced on July 30, 1999,
on which date 3,900,000 shares of Common Stock registered under the Registration
Statement were sold at a price of $10.00 per share. The aggregate price of the
offering amount registered and sold was $39,000,000. In connection with the
offering, we paid an aggregate of $2,730,000 in underwriting discounts and
commissions to the Underwriters and the aggregate proceeds to us were
approximately $35.6 million after deducting estimated offering expenses of
$700,000. The Underwriters also had an overallotment option to purchase 585,000
shares, which closed on August 26, 1999. The aggregate price of the offering
after exercise of the Underwriters' overallotment option was $44,850,000. The
aggregate underwriting discounts and commissions to the Underwriters' were
$3,139,500 and the aggregate net proceeds to us were approximately $40.8 million
after deducting offering expenses of approximately $856,000.

     All net proceeds from the offering have been expended. We used the net
proceeds primarily for working capital and general corporate purposes, including
funding product development and expanding our sales and marketing organization.
In addition, we used a portion of the net proceeds for further development of
our product lines through acquisitions of products, technologies and businesses.
On September 30, 1999, we acquired Marketwave Corporation. Approximately $3.3
million of cash was used to pay for the acquisition related expenses. On January
14, 2000, we acquired NeoVista Software, Inc. and approximately $0.9 million
cash was used to pay for the acquisition related expenses. On July 14, 2000, we
acquired specific assets of the Infocharger division of Tantau Software
International, Inc., and paid $5 million in cash to license certain Tantau
technology and paid approximately $0.2 million in cash for acquisition related
expenses. On September 20, 2000, we acquired Aviator Holding Corporation and its
direct and indirect subsidiaries,

                                        24
<PAGE>   27

including its wholly owned subsidiary Pilot Software, Inc. Approximately $1.4
million of cash was used to pay for the acquisition related expenses.

     None of our net proceeds of the offering were paid directly or indirectly
to any director, officer, general partner or their associates, persons owning
10% or more of any class of our equity securities, or an affiliate, other than
in accordance with our standard payroll to employees in the ordinary course of
business.

ITEM 6. SELECTED FINANCIAL DATA

FINANCIAL SUMMARY

<TABLE>
<CAPTION>
                                                 AT OR FOR THE YEARS ENDED MARCH 31,
                                        ------------------------------------------------------
                                         1997       1998       1999        2000        2001
                                        -------    -------    -------    --------    ---------
                                                (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                     <C>        <C>        <C>        <C>         <C>
STATEMENT OF OPERATIONS DATA:
  Revenue.............................  $   182    $ 2,057    $ 4,684    $ 18,864    $  25,634
  Gross profit........................      160      1,829      4,215      16,096       16,720
  Net loss............................   (1,927)    (4,201)    (7,601)    (21,119)    (211,219)
  Net loss per share, basic and
     diluted..........................    (0.72)     (0.99)     (1.63)      (1.33)       (7.55)
BALANCE SHEET DATA:
  Cash and cash equivalents...........    3,599        570      2,862      31,754       11,951
  Working capital.....................    3,506        232      2,529      30,192        4,192
  Total assets........................    4,107      2,112      6,109     160,899       30,269
  Long-term debt, net of current
     portion..........................       --        312        169          39           --
  Total stockholders' equity..........    3,933        557      3,414     151,987       17,860
</TABLE>

---------------
(1) The selected financial data at or for the years ended March 31, 1997, 1998
    and 1999 has been restated to include financial results of Marketwave
    Corporation.

(2) Net loss for the year ended March 31, 2001 includes goodwill impairment
    charge of $139.7 million and amortization of intangibles of $49.6 million
    and net loss for the year ended March 31, 2000 includes amortization of
    intangibles of $10.9 million.

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

OVERVIEW

     Accrue Software was founded in 1996 and is headquartered in Fremont,
California with regional sales offices throughout the US, and international
offices in the United Kingdom, Canada, France, Germany and Singapore. Our
products, Accrue Insight, Accrue G2, Accrue Hit List and our analytics platforms
which include Pilot, Decision Series, and Infocharger are comprehensive
solutions that enable business decision makers to address critical marketing and
merchandising initiatives concerning the effectiveness of their Web sites. These
initiatives encourage visitors to stay longer, buy more, and come back more
often. We offer our products to customers for a license fee and also provide
related maintenance services. In addition, we provide professional services to
assist customers at every stage in their deployment of Accrue products, from
identification of their specific business needs through enterprise integration
and customization of e-business analysis reporting, to delivery of a rapid and
effective implementation.

     Substantially all of our product revenues through March 31, 2001 were
attributable to licensing Accrue Insight, Accrue Hit List, Pilot and related
products and support services. We anticipate that sales of Accrue G2 to new and
existing customers will account for a significant portion of product and
services revenue in fiscal year 2002. A decline in the price or demand of Accrue
G2 products, or related products and service would seriously harm our business,
financial condition and results of operations. Maintenance for Accrue Insight,
Accrue Hit List and Pilot will account for a significant portion of maintenance
revenue for fiscal year 2002. In June 2001, we sold certain of our software
assets acquired as part of our acquisition of NeoVista to JDA Software Group,
Inc., but have retained license rights to incorporate NeoVista software into
Accrue products for distribution in certain market segments.

                                        25
<PAGE>   28

     We recognize license revenues upon customer acceptance of a product
provided that a signed contract exists, the fee is fixed and determinable,
collection of resulting receivables is probable and product returns are
reasonably estimable. We generally do not allow product returns; however, in the
past, upon request by a customer and approval of management, certain returns
have been allowed. Therefore, provision for estimated product returns are
recorded at the time the products are shipped.

     For contracts with multiple obligations (e.g. products, maintenance,
installation and other services), revenue is allocated to each component of the
contract based on objective evidence of its fair value, or for products not
being sold separately, the price established by management. We recognize revenue
allocated to undelivered products when the criteria for product revenue set
forth above are met. We recognize revenue allocated to maintenance fees,
including amounts allocated from product revenue, for ongoing customer support
and product updates ratably over the period of the maintenance contract.
Payments for maintenance fees are generally made in advance and are
non-refundable. For revenue allocated to consulting services, such as
installation and training, we recognize revenue as the related services are
performed.

     We market our products, both domestically and internationally, through our
direct sales force. Sales derived through indirect channels, which consist
primarily of international resellers and system integrators, accounted for
approximately 25% of our total revenue for fiscal year 2001. We expect that
sales through indirect channels will increase as a percentage of total revenue
as we expand our international efforts. We license our products to our customers
primarily on a perpetual basis. Our pricing model is based on the number of
server-based CPUs allowing for additional revenue as a customer's e-business
expands. License fees for our products have typically ranged from ten to several
hundred thousand dollars. Annual support and maintenance contracts, which are
purchased with initial product licenses, entitle customers to telephone support
and upgrades, when and if available. The price for our support and maintenance
program is based on a percentage of list price and is paid in advance.
Consulting fees for implementation services and training are primarily charged
on a time-and-materials basis.

     Our new product, Accrue G2, is available starting in May 2001 through our
Preferred Customer Program. Accrue G2 is a comprehensive e-business analytic
platform designed to provide companies with deep insight into the relationships
between Web site activity and business actions. Some of the key benefits
include: rapid return on investment through immediate response to online
customer behavior; higher lifetime customer value through ongoing relationship
management; sustainable depth of analysis and system responsiveness through
growth of Web site volume and complexity; and configurable integration of Accrue
G2 into existing production information systems.

     We have recorded stock-based compensation related to stock options granted
below fair market value through March 31, 1999 and March 31, 2000 of
approximately $6.3 million and $9.9 million, respectively. Of this amount, we
amortized approximately $1.3 million in fiscal year 1999, $4.3 million in fiscal
year 2000 and $2.2 million in fiscal year 2001. This amount represents the
difference between the exercise price of these stock option grants and the
deemed fair value of the common stock at the time of grant. The remaining
balance of stock-based compensation will be amortized over the remaining vesting
period of the related options. As a result, the amortization of stock-based
compensation will impact our reported results of operations through fiscal 2003.

     We have sustained losses on a quarterly and annual basis since inception.
At March 31, 2001, we have an accumulated deficit of approximately $246.1
million. Our net loss was approximately $7.6 million in fiscal year 1999, $21.1
million in fiscal year 2000 and $211.2 million in fiscal year 2001. These losses
resulted from significant costs incurred in the development and sale of our
products and services and, particularly in fiscal year 2001, merger related
costs and non-cash charges for the impairment of goodwill associated with the
acquisitions of NeoVista Software, Inc., Pilot Software, Inc. and Infocharger, a
division of Tantau Software International, Inc. We anticipate that operating
expenses, as well as planned capital expenditures, will continue to constitute a
material use of our cash resources. If we do achieve profitability, we cannot be
certain that we can sustain or increase profitability on a quarterly or annual
basis in the future, or at all.

                                        26
<PAGE>   29

     You should not rely upon our past operating results as an indication of
future performance. While we have experienced significant percentage growth in
revenues in recent periods, we have a limited operating history and we do not
believe that prior growth rates are sustainable or indicative of future growth
rates.

RESULTS OF OPERATIONS

     The following tables set forth our historical operating information, as
well as the information as a percentage of our total revenue represented by each
item, for the periods indicated:

<TABLE>
<CAPTION>
                                                          YEARS ENDED MARCH 31,
                                                     --------------------------------
                                                      1999        2000        2001
                                                     -------    --------    ---------
                                                        (IN THOUSANDS, EXCEPT AS A
                                                       PERCENTAGE OF TOTAL REVENUE)
<S>                                                  <C>        <C>         <C>
STATEMENT OF OPERATIONS DATA:
Net revenue:
  Software license.................................  $ 3,640    $ 14,681    $  14,592
  Maintenance and service..........................    1,044       4,183       11,042
                                                     -------    --------    ---------
          Total revenue............................    4,684      18,864       25,634
Cost of revenue....................................      469       2,768        8,914
                                                     -------    --------    ---------
Gross profit.......................................    4,215      16,096       16,720
                                                     -------    --------    ---------
Operating expenses:
  Research and development.........................    3,166       4,410        9,454
  Sales and marketing..............................    5,448      12,106       14,193
  General and administrative.......................    1,927       2,437        9,569
  Merger costs.....................................       --       3,560           --
  In-process research and development..............       --         650        4,503
  Amortization of intangibles......................       --      10,859       49,559
  Goodwill impairment charge.......................       --          --      139,665
  Stock-based compensation expense.................    1,325       4,344        2,190
                                                     -------    --------    ---------
          Total operating expenses.................   11,866      38,366      229,133
                                                     -------    --------    ---------
Loss from operations...............................   (7,651)    (22,270)    (212,413)
Other income (expense), net........................       50       1,151        1,194
                                                     -------    --------    ---------
Net loss...........................................  $(7,601)   $(21,119)   $(211,219)
                                                     =======    ========    =========
AS A PERCENTAGE OF TOTAL REVENUE:
Net revenue:
  Software license.................................     77.7%       77.8%        56.9%
  Maintenance and service..........................     22.3        22.2         43.1
                                                     -------    --------    ---------
          Total revenue............................    100.0       100.0        100.0
Cost of revenue....................................     10.0        14.7         34.8
                                                     -------    --------    ---------
Gross profit.......................................     90.0        85.3         65.2
                                                     -------    --------    ---------
Operating expenses:
  Research and development.........................     67.6        23.4         36.9
  Sales and marketing..............................    116.3        64.2         55.4
  General and administrative.......................     41.1        12.9         37.3
  Merger costs.....................................       --        18.9           --
  In-process research and development..............       --         3.4         17.6
  Amortization of intangibles......................       --        57.6        193.3
  Goodwill impairment charge.......................       --          --        544.8
  Stock-based compensation expense.................     28.3        23.0          8.5
                                                     -------    --------    ---------
          Total operating expenses.................    253.3       203.4        893.8
                                                     -------    --------    ---------
Loss from operations...............................   (163.3)     (118.1)      (828.6)
Other income (expense), net........................      1.0         6.1          4.7
                                                     -------    --------    ---------
Net loss...........................................   (162.3)%    (112.0)%     (823.9)%
                                                     =======    ========    =========
</TABLE>

                                        27
<PAGE>   30

FISCAL YEARS ENDED MARCH 31, 1999, 2000 AND 2001

     Revenue. Total revenue increased from $4.7 million in fiscal year 1999 to
$18.9 million in fiscal year 2000 and $25.6 million in fiscal year 2001. These
increases reflect year-on-year revenue growth of 303% and 36%, respectively. No
customer accounted for more than 10% of our revenue in fiscal year 1999, 2000 or
2001.

     Software license revenue. Revenue from software licenses was $3.6 million
in fiscal year 1999, $14.7 million in fiscal year 2000 and $14.6 million in
fiscal year 2001 representing increases of $11.1 million, or 303% from fiscal
year 1999 to fiscal year 2000 and a decrease of $0.1 million, or 1%, from fiscal
year 2000 to fiscal year 2001. The majority of the growth in product revenue for
fiscal year 2000 was due to higher unit sales volumes of Accrue Insight and
Accrue Hit List as a result of increased market awareness of our products,
introductions of new features, increases in both the size and productivity of
our sales force, and increased average dollar size of licenses. The decrease in
product revenue for fiscal year 2001 is primarily due to lower than anticipated
sales of our products as a result of a decline in purchases from e-commerce
companies and an increase in our product sales cycle to enterprise customers.
The license revenue for fiscal year 2001 also decreased as a result of sales
during the year involving a greater percentage of professional services causing
us to defer the license revenue relating to these contracts which we will
recognize over the period the services are rendered. We anticipate that revenue
from product licenses will represent a smaller percentage of our revenues in
fiscal 2002. We expect that the growth rate of our revenue base will also
decrease in the future and therefore the historical percentage growth rates of
our product revenue will not be sustainable in the future.

     Maintenance and service revenue. Maintenance and service revenue was $1.0
million in fiscal year 1999, $4.2 million in fiscal year 2000 and $11.0 million
in fiscal year 2001 representing increases of 301% from fiscal year 1999 to
fiscal year 2000, and 164% from fiscal year 2000 to fiscal year 2001. This
growth was primarily due to expanded service offerings and the inclusion of
maintenance revenues related to our acquisition of Pilot Software, Inc. We
expect that our historical percentage growth rates of our maintenance and
service revenue will not be sustainable in the future. Maintenance and service
revenues depend on the continued ability of our customers to pay over time. If
the creditworthiness of our customers deteriorates, particularly customers that
are dependent on revenues from e-commerce, we may not be able to sustain our
historic levels of maintenance and service revenues in the future.

     Cost of revenue. Cost of revenue consists primarily of the salaries and
related expenses for maintenance and service personnel. These costs were $0.5
million or 10% of revenue in fiscal year 1999, $2.8 million or 14.7% of revenue
in fiscal year 2000, and $8.9 million or 34.8% of revenue in fiscal year 2001
representing increases of 490% from fiscal year 1999 to fiscal year 2000, and
222% from fiscal year 2000 to fiscal year 2001. The dollar increases in the cost
of revenue reflect primarily a substantial increase in maintenance and service
personnel headcount. Because all development costs incurred in the research and
development of our software products and enhancements to our existing software
products have been expensed as incurred, cost of revenue includes no
amortization of capitalized software development costs. We do not anticipate
continued increases to our headcount and related costs in the next several
quarters but may rely more on outsourcing alternatives in the near term.

     Gross profit. Gross profit was 90% in fiscal year 1999, 85% in fiscal year
2000, and 65% in fiscal year 2001. In the future, we expect that sales derived
through indirect channels will increase as a percentage of total revenue. We
also expect that maintenance and service revenue will increase as a percentage
of total revenue. Maintenance and service revenue has lower gross profit than
product revenue, as does the revenue derived through indirect channels. For all
of these reasons, we expect that our gross profit will continue to decline.

     Operating expenses. Total operating expenses increased from $11.9 million
in fiscal year 1999 to $38.4 million in fiscal year 2000, and $229.1 million in
fiscal year 2001. The increases reflect year-to-year growth of 223% and 497%
respectively. The significant increase from fiscal year 1999 to fiscal year 2000
was largely due to increased salaries, related expenses associated with newly
hired employees, merger related costs, and amortization of intangibles. The
significant increase from fiscal year 2000 to fiscal year 2001 was primarily due
to an increased amortization expense related to the acquisitions in fiscal year
2001 and a goodwill

                                        28
<PAGE>   31

impairment charge. Unless we undertake additional acquisitions in fiscal year
2002, we do not anticipate incurring the same level of increases in our
operating expenses from fiscal year 2001 to fiscal year 2002.

     Research and development expenses. Research and development expenses
consist primarily of salaries and related costs associated with the development
of new products, the enhancement of existing products, and the performance of
quality assurance and documentation activities. Research and development
expenses were $3.2 million in fiscal year 1999, $4.4 million in fiscal year
2000, and $9.5 million in fiscal year 2001. The increases were primarily
attributable to increased staffing and associated support for software engineers
required to expand and enhance our product and services offerings. The
significant increase from fiscal year 2000 to fiscal year 2001 was primarily due
to the expanded research and development group as a result of the fiscal year
2001 acquisitions and costs associated with the development of our new product,
Accrue G2. However, we believe that research and development expenses will
decrease as a percentage of total revenue in the future. Research and
development expenditures are charged to operations as incurred.

     Sales and marketing expenses. Sales and marketing expenses consist
primarily of salaries, commissions and bonuses of sales and marketing personnel,
and promotional expenses. Sales and marketing expenses were $5.4 million in
fiscal year 1999, $12.1 million in fiscal year 2000, and $14.2 million in fiscal
year 2001. The increases were primarily due to increased headcount, commission
expense, and marketing expenditures in our sales and marketing departments. We
believe that sales and marketing expenses will increase in dollar amount but
decrease as a percentage of total revenue in the future.

     General and administrative expenses. General and administrative expenses
consist primarily of salaries and other personnel-related costs for executive,
financial, human resource, information services, and other administrative
functions, as well as legal and accounting costs. General and administrative
expenses were $1.9 million in fiscal year 1999, $2.4 million in fiscal year
2000, and $9.6 million in fiscal year 2001. These increases were primarily the
result of increased staffing and associated expenses necessary to manage and
support our growth. General and administrative expenses in fiscal year 2001
include bad debt expenses of $3.8 million. The increase in bad debt expenses was
due primarily to provision recorded on past due accounts receivable for several
e-commerce/internet customers. These customers have experienced a significant
decline in their ability to obtain additional resources to fund their business
models. We believe that general and administrative expenses will decrease as a
percentage of total revenue in the future.

     Merger costs. During September 1999, we completed the acquisition of
Marketwave Corporation through the issuance of Accrue common stock. The
acquisition was accounted for using the pooling of interest method. We incurred
merger-related costs of $3.6 million in fiscal year 2000. These nonrecurring
expenses related to transaction costs, employee termination costs, legal and
accounting costs, write-off of equipment and other assets, and redundant
facility and other costs.

     In-process research and development. In connection with our corporate
acquisitions, in-process research and development represents the associated
costs of research and development projects that had not yet reached
technological feasibility and had no alternative future uses at the date of the
relevant acquisition. The value of the purchased in-process research and
development was determined by estimating the projected net cash flows related to
the products, including costs to complete the development of the technology and
the future revenues to be earned upon commercialization of the products. These
cash flows were then discounted back to their net present value. The projected
net cash flows from the projects were based on management's estimates of
revenues and operating profits related to the projects. We recorded a one-time
charge of $0.7 million in fiscal year 2000 for in-process research and
development associated with our acquisition of NeoVista Software, Inc. We
recorded a one-time charge of $4.5 million in fiscal year 2001 for in-process
research and development associated with our acquisitions of the Infocharger
division of Tantau Software International, Inc. and Pilot Software, Inc.

     Regarding our purchases, actual results to date have been consistent, in
all material respects, with our assumptions at the time of the acquisition as
they relate to the value of purchased in-process research and development. The
assumptions primarily consist of an expected completion date for the in-process
projects, estimated costs to complete the projects and revenue and expense
projections once the products have entered the market. There have been no
product shipments to date from acquired technologies related to the
                                        29
<PAGE>   32

in-process research and development, therefore, it is difficult to determine the
accuracy of overall revenue projections early in the technology or product
lifecycle. Failure to achieve the expected levels of revenue and net income from
these products may negatively impact the return on investment expected at the
time that the acquisition was completed.

     Amortization of intangibles. Amortization of goodwill and intangibles were
$10.9 million and $49.6 million in fiscal year 2000 and fiscal year 2001,
respectively. The balance is associated with the amortization of the excess of
the purchase price over the fair value of the identifiable tangible and
intangible assets acquired in our acquisitions of NeoVista Software, Inc., the
Infocharger division of Tantau Software International, Inc., and Pilot Software,
Inc. Goodwill and intangibles are being amortized on a straight-line basis over
a useful life of three years.

     Goodwill impairment charge. During fiscal year 2001, we performed
impairment assessments of the identifiable intangibles and enterprise level
goodwill recorded upon the acquisition for stock of NeoVista, Infocharger and
Pilot, which we completed on January 14, July 18 and August 24, 2000,
respectively. Our assessments were performed primarily as a result of the
decline in our revenues in the second half of the fiscal year 2001, the
anticipated decline in our projected operating results due to the overall
decline in the e-commerce industry and the significant decline in our stock
price since the date the shares issued in each acquisition were valued. Goodwill
exceeded our market capitalization prior to the impairment charge. As a result
of our review, we recorded a charge of $139.7 million in fiscal year 2001 to
reduce our enterprise level goodwill. The charge was determined based upon our
estimated discounted cash flows using a discount rate of 20%. The assumptions
supporting our cash flows including the discount rate were determined using our
best estimates. The remaining identifiable intangibles balance of approximately
$10.4 million will be amortized over the remaining useful life of approximately
20 months, which we consider appropriate.

     Stock-based compensation. Total stock-based compensation amounted to $6.3
million, $9.9 million and $9.9 million, of which approximately $1.3 million,
$4.3 million and $2.2 million was amortized in fiscal years 1999, 2000 and 2001,
respectively. $1.0 million was adjusted for canceled options relating to
employees terminated in fiscal year 2001. The remaining balance of stock-based
compensation of $1.0 million will continue to be amortized over the remaining
vesting period of the related options. Such deferred expense has been recorded
as a reduction of equity in the balance sheet.

     Other income (expense), net. Other income (expense), net consists of
interest income and interest expense. Other income (expense), net was less than
$0.1 million in fiscal year 1999 and approximately $1.2 million in each of the
fiscal years 2000 and 2001.

     At March 31, 2001 we had federal and state net operating loss carryforwards
of approximately $99.3 million and $64.8 million, respectively, for tax
purposes. In addition, at March 31, 2001, we had $3.0 million and $1.8 million
of federal and state tax credit carryforwards, respectively. These operating
loss carryforwards and credits have begun to expire in 2001. Under the
provisions of the Internal Revenue Code, certain substantial changes in our
ownership occurring in the past or future may limit the amount of net operating
loss and tax credit carryforwards that we could utilize annually to offset
future taxable income. We have recorded a valuation allowance for the full
amount of our net deferred tax assets, as the future realization of the tax
benefit is not currently likely.

     We establish our expenditure levels for product development, sales and
marketing and other operating expenses based, in large part, on our expected
future revenue. Our expectations regarding future revenue may not be accurate.
As a result, if revenue falls below expectations, our operating results are
likely to be adversely and disproportionately affected because only a small
portion of our expenses vary with revenue. Due to these factors, our operating
results are difficult to forecast. We believe that period-to-period comparisons
of our historical operating results are not meaningful and should not be relied
upon as an indication of future performance.

LIQUIDITY AND CAPITAL RESOURCES

     Since inception, we have financed our operations principally through
private sales of preferred stock with net proceeds of $15.5 million, our initial
public offering with net proceeds of $40.8 million, bank loans and

                                        30
<PAGE>   33

cash generated from operations. We used cash primarily to fund our net losses
from operations and to pay for acquisition related expenses.

     Cash used in operating activities totaled $5.5 million in fiscal year 1999,
$9.2 million in fiscal year 2000 and $12.7 million in fiscal year 2001. In
fiscal year 1999, cash used for operating activities was primarily attributable
to a net loss of $7.6 million and an increase in accounts receivable of $1.4
million offset in part by an increase in deferred revenue of $0.9 million,
increase in accrued liabilities of $0.5 million and non-cash charges totaling
$2.0 million. The increase in accounts receivable and deferred revenue were a
result of higher unit sales of Accrue Insight while the non-cash charges
primarily comprised a stock-based compensation charge of $1.3 million. In fiscal
year 2000, cash used in operating activities was primarily attributable to our
net loss of $21.1 million, an increase in accounts receivable of $4.1 million
and a decrease in accrued costs related to mergers and acquisitions of $2.6
million offset in part by an increase in deferred revenue of $1.7 million and
non-cash charges totaling $16.7 million. The increases in accounts receivable
and deferred revenue were a result of higher revenue in fiscal year 2000
compared to fiscal year 1999. The non-cash charges were primarily made up of an
amortization charge of $10.9 million of intangibles arising from acquisitions
during fiscal 2000 and a stock-based compensation charge of $4.3 million. In
fiscal year 2001, cash used in operating activities was primarily attributable
to our net loss of $211.2 million, a decrease in accrued costs related to
mergers and acquisitions of $2.9 million and a decrease in deferred revenue of
$2.2 million offset in part by a decrease in accounts receivable of $2.0 million
and non-cash charges aggregating $200.8 million. The decreases in accounts
receivable and deferred revenue were a result of the decrease in license revenue
and a smaller growth rate of maintenance and service revenue in fiscal year 2001
compared to fiscal year 2000. The non-cash charges were primarily made up of
depreciation and amortization of intangibles of $50.5 million, goodwill
impairment charge of $139.7 million, write-off of purchased in-process research
and development of $4.5 million, provision for sales returns and doubtful
accounts of $3.6 million and a stock-based compensation charge of $2.2 million.

     Cash used in investing activities totaled $0.5 million in fiscal year 1999,
$1.2 million in fiscal year 2000 and $6.7 million in fiscal year 2001. The
increases in fiscal year 1999 and fiscal year 2000 resulted primarily from the
purchase of property and equipment. The increase from fiscal year 2000 to fiscal
year 2001 was attributable to the cash of $5.0 million paid for our acquisition
of the Infocharger Division of Tantau Software International, Inc. in addition
to the purchase of property and equipment of $1.7 million.

     Cash provided by financing activities was $8.4 million in fiscal year 1999
and $39.3 million in fiscal year 2000, and cash used by financing activities was
$0.4 million in fiscal year 2001. The 1999 activity includes proceeds from the
issuance of preferred stock and notes payable. The 2000 activity includes net
proceeds of $40.8 million from the issuance of common stock in our initial
public offering. The 2001 activity includes repayment of a line of credit and
equipment loan of $1.6 million, increase in restricted cash of $2.3 million and
repurchase of common stock of $0.3 million, offset by proceeds from short-term
borrowings of $2.0 million, proceeds from employee stock purchase plan and stock
options and warrants exercised of $1.8 million.

     We had $2.5 million, $30.2 million and $4.2 million in working capital at
March 31, 1999, 2000 and 2001, respectively. We have a $2.0 million working
capital line with Silicon Valley Bank expiring in June 2001. Interest is payable
monthly.

     We expect to experience a short-term decrease in cash resources as a result
of our reduction in projected revenue and resulting cash collections. We
anticipate that our operating expenses, as well as planned capital expenditures,
will continue to constitute a material use of our cash resources. We believe
that our cash and cash equivalents, funds generated from operations, payment
from sale of technology assets in June 2001 and available commercial credit and
other facilities from the bank will provide adequate liquidity to meet our
normal operating requirements for at least the next twelve months. In the event
additional financing is required, we may not be able to raise it on acceptable
terms, if at all.

YEAR 2000 READINESS

     "Year 2000 Issues" refer generally to the problems that some software may
have in determining the correct century for the year. For example, software with
date-sensitive functions that is not Year 2000
                                        31
<PAGE>   34

compliant may not be able to distinguish whether "00" means 1900 or 2000, which
may result in failures or the creation of erroneous results.

     We have defined Year 2000 compliance as the ability to:

     - Correctly handle date information needed for the December 31, 1999 to
       January 1, 2000 date change;

     - Function according to the product documentation provided for this date
       change, without changes in operation resulting from the advent of a new
       century, assuming correct configuration;

     - Respond to two-digit date input in a way that resolves the ambiguity as
       to century in a disclosed, defined and predetermined manner; store and
       provide output of date information in ways that are unambiguous as to
       century if the date elements in interfaces and data storage specify the
       century; and

     - Recognize the Year 2000 as a leap year.

     We designed our current products to be Year 2000 compliant when configured
and used in accordance with the related documentation, and provided that the
underlying operating system of the host machine and any other software used with
or in the host machine or our products are Year 2000 compliant. We have tested
our products for Year 2000 compliance.

     At May 17, 2001, we have not experienced any significant issues as a result
of Year 2000 problems and do not anticipate incurring material incremental costs
in future periods due to such issues.

RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

     In June 1998, the Financial Accounting Standards Board ("FASB") issued
Statement of Financial Accounting Standard ("SFAS") No. 133, "Accounting for
Derivative Instruments and Hedging Activities", which establishes accounting and
reporting standards for derivative instruments and hedging activities. It
requires an entity to recognize all derivatives as either assets or liabilities
in the balance sheet and measure those instruments at fair value. We will adopt
SFAS No. 133, as amended, effective April 1, 2001 but do not expect that it will
have a material impact on our consolidated financial statements. To date, we
have not engaged in derivative or hedging activities.

     In December 1999, the Securities and Exchange Commission issued Staff
Accounting Bulletin No. 101 or SAB 101, Revenue Recognition in Financial
Statements, which provides guidance on the recognition, presentation, and
disclosure of revenue in financial statements filed with the Commission. SAB 101
outlines the basic criteria that must be met to recognize revenue and provides
guidance for disclosures related to revenue recognition policies. The
implementation of SAB 101 did not have a material effect on our financial
position or results of operations.

     In March 2000, the Financial Accounting Standards Board issued
Interpretation No. 44, "Accounting for Certain Transactions Involving Stock
Compensation" an interpretation of APB Opinion No. 25 ("FIN 44"). This
Interpretation clarifies the definition of employee for purposes of applying
Accounting Practice Board Opinion No. 25, Accounting for Stock Issued to
Employees ("APB 25"), the criteria for determining whether a plan qualifies as a
non-compensatory plan, the accounting consequence of various modifications to
the terms of a previously fixed stock option or award, and the accounting for an
exchange of stock compensation awards in a business combination. This
Interpretation was effective July 1, 2000, and did not have a material effect on
our financial position or results of operations.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISKS

     We have limited exposure to financial market risks, including changes in
interest rates and foreign currency exchange rates.

INTEREST RATE RISK

     Our exposure to interest rate risk relates primarily to our investment
portfolio and credit facilities. All investments are classified as cash
equivalents and are deposited with financial institutions carried at cost,
                                        32
<PAGE>   35

which approximate market value. We do not plan to use derivative financial
instruments in our investment portfolio. If market rates were to increase
immediately and uniformly by 10% from levels at March 31, 1999, March 31, 2000
and March 31, 2001, the decline in fair value of the portfolio would not be
material. We plan to ensure the safety and preservation of our invested
principal funds by limiting default risks, market risk and reinvestment risk. We
plan to mitigate default risk by investing in high-credit quality securities.

FOREIGN CURRENCY RISK

     Although we have foreign sales offices in Europe and Asia, to date, our
exposure to foreign currency rate fluctuations has not been significant.
International sales are transacted in U.S. dollars and operating expenses of
foreign offices are funded from time to time in U.S. dollars. However, as we
continue to increase our international business we could be subject to risks
typical of an international business, including but not limited to differing
economic conditions, changes in political climate, differing tax structures,
other regulations and restrictions, and foreign exchange rate volatility.
Accordingly, our future results could be materially adversely impacted by
changes in these or other factors.

     To date, we do not use derivative financial instruments for speculative
trading purposes, nor do we hedge any foreign currency exposure in a manner that
entirely offsets the effects of changes in foreign exchange rates.

                                        33
<PAGE>   36

ITEM 8. CONSOLIDATED FINANCIAL STATEMENTS

                       REPORT OF INDEPENDENT ACCOUNTANTS

To the Board of Directors and Stockholders of
Accrue Software, Inc.

     In our opinion, the accompanying consolidated balance sheets and the
related consolidated statements of operations, of stockholders' equity and of
cash flows present fairly, in all material respects, the financial position of
Accrue Software, Inc. at March 31, 2000 and 2001, and the results of their
operations and their cash flows for each of the three years in the period ended
March 31, 2001, in conformity with accounting principles generally accepted in
the United States of America. These financial statements are the responsibility
of the Company's management; our responsibility is to express an opinion on
these financial statements based on our audits. We conducted our audits of these
statements in accordance with auditing standards generally accepted in the
United States of America, which require that we plan and perform the audit to
obtain reasonable assurance about whether the financial statements are free of
material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements, assessing
the accounting principles used and significant estimates made by management, and
evaluating the overall financial statement presentation. We believe that our
audits provide a reasonable basis for our opinion.

/s/ PricewaterhouseCoopers LLP

San Jose, California
June 28, 2001

                                        34
<PAGE>   37

                             ACCRUE SOFTWARE, INC.

                          CONSOLIDATED BALANCE SHEETS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

                                     ASSETS

<TABLE>
<CAPTION>
                                                                    MARCH 31,
                                                              ---------------------
                                                                2000        2001
                                                              --------    ---------
<S>                                                           <C>         <C>
Current assets:
  Cash and cash equivalents.................................  $ 31,754    $  11,951
  Accounts receivable, net..................................     6,279        1,868
  Prepaid expenses and other current assets.................     1,032        2,782
                                                              --------    ---------
          Total current assets..............................    39,065       16,601
Property and equipment, net.................................     2,253        2,923
Intangible assets...........................................   119,450       10,383
Other assets................................................       131          362
                                                              --------    ---------
          Total assets......................................  $160,899    $  30,269
                                                              ========    =========

                       LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Accounts payable..........................................  $    429    $   1,026
  Accrued liabilities.......................................     2,781        4,406
  Accrued liabilities, merger...............................     2,421           80
  Deferred revenue..........................................     3,095        4,897
  Current portion of long-term debt.........................       147           --
  Short-term borrowings.....................................        --        2,000
                                                              --------    ---------
          Total current liabilities.........................     8,873       12,409
Long term debt, net of current portion......................        39           --
                                                              --------    ---------
          Total liabilities.................................     8,912       12,409
                                                              --------    ---------
Commitments (Note 5)
Stockholders' equity:
  Preferred stock, $0.001 par value: Authorized: 5,000
     shares; Issued and Outstanding: none...................        --           --
  Common stock, $0.001 par value: Authorized: 75,000 shares;
     Issued and Outstanding: 27,277 and 30,295 shares in
     2000 and 2001, respectively............................        27           31
  Additional paid-in capital................................   191,300      264,996
  Notes receivable from stockholders........................      (213)          --
  Deferred stock-based compensation.........................    (4,237)      (1,023)
  Accumulated other comprehensive loss......................        --          (35)
  Accumulated deficit.......................................   (34,890)    (246,109)
                                                              --------    ---------
          Total stockholders' equity........................   151,987       17,860
                                                              --------    ---------
          Total liabilities and stockholders' equity........  $160,899    $  30,269
                                                              ========    =========
</TABLE>

  The accompanying notes are an integral part of these consolidated financial
                                  statements.
                                        35
<PAGE>   38

                             ACCRUE SOFTWARE, INC.

                     CONSOLIDATED STATEMENTS OF OPERATIONS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                                  YEARS ENDED MARCH 31,
                                                             --------------------------------
                                                              1999        2000        2001
                                                             -------    --------    ---------
<S>                                                          <C>        <C>         <C>
Net revenue:
  Software license.........................................  $ 3,640    $ 14,681    $  14,592
  Maintenance and service..................................    1,044       4,183       11,042
                                                             -------    --------    ---------
          Total revenue....................................    4,684      18,864       25,634
Cost of revenue:
  Software license.........................................      287         602          871
  Maintenance and service..................................      182       2,166        8,043
                                                             -------    --------    ---------
          Total cost of revenue............................      469       2,768        8,914
                                                             -------    --------    ---------
Gross profit...............................................    4,215      16,096       16,720
Operating expenses:
  Research and development.................................    3,166       4,410        9,454
  Sales and marketing......................................    5,448      12,106       14,193
  General and administrative...............................    1,927       2,437        9,569
  Merger costs.............................................       --       3,560           --
  In-process research and development......................       --         650        4,503
  Amortization of intangibles..............................       --      10,859       49,559
  Goodwill impairment charge...............................       --          --      139,665
  Stock-based compensation expense.........................    1,325       4,344        2,190
                                                             -------    --------    ---------
          Total operating expenses.........................   11,866      38,366      229,133
                                                             -------    --------    ---------
Loss from operations.......................................   (7,651)    (22,270)    (212,413)
Interest income............................................       96       1,247        1,350
Interest expense...........................................      (46)        (96)        (156)
                                                             -------    --------    ---------
Net loss...................................................  $(7,601)   $(21,119)   $(211,219)
                                                             =======    ========    =========
Net loss per share, basic and diluted......................  $ (1.63)   $  (1.33)   $   (7.55)
                                                             =======    ========    =========
Shares used in computing net loss per share, basic and
  diluted..................................................    4,670      15,822       27,958
                                                             =======    ========    =========
</TABLE>

  The accompanying notes are an integral part of these consolidated financial
                                  statements.
                                        36
<PAGE>   39

                             ACCRUE SOFTWARE, INC.

                CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
                                 (IN THOUSANDS)
<TABLE>
<CAPTION>
                                        CONVERTIBLE                                        NOTES                       ACCUMULATED
                                      PREFERRED STOCK     COMMON STOCK     ADDITIONAL    RECEIVABLE      DEFERRED         OTHER
                                     -----------------   ---------------    PAID-IN         FROM       STOCK-BASED    COMPREHENSIVE
                                     SHARES    AMOUNT    SHARES   AMOUNT    CAPITAL     STOCKHOLDERS   COMPENSATION       LOSS
                                     ------   --------   ------   ------   ----------   ------------   ------------   -------------
<S>                                  <C>      <C>        <C>      <C>      <C>          <C>            <C>            <C>
Balances, March 31, 1998...........   3,394      6,643    4,543       5           79          --              --              --
Issuance of restricted common stock
 in exchange for services..........      --         --       53      --          167          --              --              --
Issuance of common shares for
 cash..............................      --         --        7      --            3          --              --              --
Issuance of common stock in
 exchange for notes receivable.....      --         --    1,755       2          211        (213)             --              --
Issuance of Series C.1 preferred
 stock, net........................     144        370       --      --           --          --              --              --
Issuance of Series C.2 preferred
 stock, net........................     883      1,521       --      --           --          --              --              --
Issuance of Series D preferred
 stock and conversion of notes
 payable, net......................     929      2,003       --      --           --          --              --              --
Issuance of Series E preferred
 stock, Net........................   5,003      4,980       --      --           --          --              --              --
Deferred stock-based compensation
 related to grants of stock
 options...........................      --         --       --      --        6,254          --          (6,254)             --
Amortization of deferred
 stock-based compensation..........      --         --       --      --           --          --           1,325              --
Exercise of stock options..........      --         --      610      --           99          --              --              --
Repurchase of common stock.........      --         --      (85)     --          (10)         --              --              --
Net loss...........................      --         --       --      --           --          --              --              --
                                     ------   --------   ------    ----     --------       -----         -------         -------
Balances, March 31, 1999...........  10,353     15,517    6,883       7        6,803        (213)         (4,929)             --
Exercise of stock options..........      --         --    2,130       2          872          --              --              --
Issuance of common stock in
 connection with the Company's IPO,
 net...............................      --         --    4,485       5       40,810          --              --              --
Issuance of common stock for
 cash..............................      --         --       61      --          519          --              --              --
Repurchase of common stock.........      --         --      (11)     --           (5)         --              --              --
Deferred stock-based compensation
 related to grants of stock
 options...........................      --         --       --      --        3,652          --          (3,652)             --
Conversion of preferred stock into
 common stock in connection with
 the Company's IPO.................  (9,033)   (12,876)  10,280      10       12,866          --              --              --
Conversion of preferred stock into
 common stock in connection with
 the Marketwave acquisition........  (1,320)    (2,641)   1,320       1        2,640          --              --              --
Issuance of common stock in
 connection with the NeoVista
 acquisition.......................      --         --    1,779       2      122,898          --              --              --
Exercise of warrants for shares of
 common stock......................      --         --      350      --          245          --              --              --
Amortization of deferred
 stock-based compensation..........      --         --       --      --           --          --           4,344              --
Net loss...........................      --         --       --      --           --          --              --              --
                                     ------   --------   ------    ----     --------       -----         -------         -------
Balances, March 31, 2000...........      --         --   27,277      27      191,300        (213)         (4,237)             --
Exercise of stock options and
 warrants..........................      --         --      566      --          930          --              --              --
Issuance of common stock for
 cash..............................      --         --      176      --          923          --              --              --
Repurchase of common stock.........      --         --     (365)     --         (307)         --              --              --
Forgiveness of notes receivable
 from stockholders.................      --         --       --      --           --         213              --              --
Issuance of common stock in
 connection with the Tantau
 acquisition.......................      --         --    1,667       3       53,966          --              --              --
Issuance of common stock in
 connection with the Pilot
 acquisition.......................      --         --      974       1       19,422          --              --              --
Amortization of deferred
 stock-based compensation..........      --         --       --                               --           2,190              --
Deferred stock-based compensation
 relating to options cancelled,
 net...............................      --         --       --      --       (1,238)         --           1,024              --
Comprehensive loss:
 Foreign currency translation
   loss............................      --         --       --      --           --          --              --             (35)
 Net loss..........................      --         --       --      --           --          --              --              --
       Total comprehensive loss....
                                     ------   --------   ------    ----     --------       -----         -------         -------
Balances, March 31, 2001...........      --   $     --   30,295    $ 31     $264,996       $  --         $(1,023)        $   (35)
                                     ======   ========   ======    ====     ========       =====         =======         =======

<CAPTION>

                                     ACCUMULATED
                                       DEFICIT       TOTAL
                                     -----------   ---------
<S>                                  <C>           <C>
Balances, March 31, 1998...........      (6,170)         557
Issuance of restricted common stock
 in exchange for services..........          --          167
Issuance of common shares for
 cash..............................          --            3
Issuance of common stock in
 exchange for notes receivable.....          --           --
Issuance of Series C.1 preferred
 stock, net........................          --          370
Issuance of Series C.2 preferred
 stock, net........................          --        1,521
Issuance of Series D preferred
 stock and conversion of notes
 payable, net......................          --        2,003
Issuance of Series E preferred
 stock, Net........................          --        4,980
Deferred stock-based compensation
 related to grants of stock
 options...........................          --           --
Amortization of deferred
 stock-based compensation..........          --        1,325
Exercise of stock options..........          --           99
Repurchase of common stock.........          --          (10)
Net loss...........................      (7,601)      (7,601)
                                      ---------    ---------
Balances, March 31, 1999...........     (13,771)       3,414
Exercise of stock options..........          --          874
Issuance of common stock in
 connection with the Company's IPO,
 net...............................          --       40,815
Issuance of common stock for
 cash..............................          --          519
Repurchase of common stock.........          --           (5)
Deferred stock-based compensation
 related to grants of stock
 options...........................          --           --
Conversion of preferred stock into
 common stock in connection with
 the Company's IPO.................          --           --
Conversion of preferred stock into
 common stock in connection with
 the Marketwave acquisition........          --           --
Issuance of common stock in
 connection with the NeoVista
 acquisition.......................          --      122,900
Exercise of warrants for shares of
 common stock......................          --          245
Amortization of deferred
 stock-based compensation..........          --        4,344
Net loss...........................     (21,119)     (21,119)
                                      ---------    ---------
Balances, March 31, 2000...........     (34,890)     151,987
Exercise of stock options and
 warrants..........................          --          930
Issuance of common stock for
 cash..............................          --          923
Repurchase of common stock.........          --         (307)
Forgiveness of notes receivable
 from stockholders.................          --          213
Issuance of common stock in
 connection with the Tantau
 acquisition.......................          --       53,969
Issuance of common stock in
 connection with the Pilot
 acquisition.......................          --       19,423
Amortization of deferred
 stock-based compensation..........          --        2,190
Deferred stock-based compensation
 relating to options cancelled,
 net...............................          --         (214)
Comprehensive loss:
 Foreign currency translation
   loss............................          --
 Net loss..........................    (211,219)
       Total comprehensive loss....                 (211,254)
                                      ---------    ---------
Balances, March 31, 2001...........   $(246,109)   $  17,860
                                      =========    =========
</TABLE>

  The accompanying notes are an integral part of these consolidated financial
                                  statements.

                                        37
<PAGE>   40

                             ACCRUE SOFTWARE, INC.

                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                   YEARS ENDED MARCH 31,
                                                              --------------------------------
                                                               1999        2000        2001
                                                              -------    --------    ---------
<S>                                                           <C>        <C>         <C>
Cash flows from operating activities:
  Net loss..................................................  $(7,601)   $(21,119)   $(211,219)
  Adjustments to reconcile net loss to net cash used in
    operating activities:
    Write-off of purchased in-process research and
     development............................................       --         650        4,503
    Goodwill impairment charge..............................       --          --      139,665
    Common stock issued for services........................      167          --           --
    Fixed assets written off................................       --          --          309
    Depreciation and amortization...........................      240      11,460       50,475
    Provision for sales returns and doubtful accounts.......      237         191        3,628
    Amortization of discount on line of credit..............       --           7           --
    Stock-based compensation expense........................    1,325       4,344        2,190
    Changes in operating assets and liabilities, net of
     acquisitions:
      Accounts receivable...................................   (1,394)     (4,084)       1,953
      Prepaid expenses and other current assets.............     (131)     (1,477)         856
      Other assets..........................................     (127)         76           87
      Accounts payable......................................      333         (69)        (830)
      Accrued liabilities...................................      486       1,654          784
      Accrued liabilities, merger...........................       --      (2,578)      (2,877)
      Deferred revenue......................................      922       1,731       (2,232)
                                                              -------    --------    ---------
        Net cash used in operating activities...............   (5,543)     (9,214)     (12,708)
                                                              -------    --------    ---------
Cash flows from investing activities:
  Acquisition of property and equipment.....................     (531)     (1,651)      (1,739)
  Cash acquired in NeoVista acquisition.....................       --         436           --
  Acquisitions of Tantau and Pilot, net of cash acquired....       --          --       (4,964)
                                                              -------    --------    ---------
        Net cash used in investing activities...............     (531)     (1,215)      (6,703)
                                                              -------    --------    ---------
Cash flows from financing activities:
  Proceeds from short-term borrowings.......................       --          --        2,000
  Proceeds from equipment loan..............................       --         584           --
  Proceeds from notes payable...............................      500          --           --
  Proceeds from stock options and warrants exercised........       99       1,119          930
  Proceeds from issuance of common stock....................        3         519          923
  Repurchase of common stock................................      (10)         (5)        (307)
  Repayment of short term borrowings........................       --          --       (1,450)
  Repayment of equipment loan...............................     (100)     (3,711)        (186)
  Increase in restricted cash related to short-term
    commitments.............................................       --          --       (2,000)
  Increase in restricted cash related to long-term
    commitments.............................................       --          --         (297)
  Proceeds from issuance of preferred stock, net of issuance
    costs...................................................    7,874          --           --
  Proceeds from initial public offering, net of issuance
    costs...................................................       --      40,815           --
                                                              -------    --------    ---------
  Net cash provided by (used in) financing activities.......    8,366      39,321         (387)
  Effect of exchange rate changes on cash...................       --          --           (5)
                                                              -------    --------    ---------
  Net increase (decrease) in cash and cash equivalents......    2,292      28,892      (19,803)
Cash and cash equivalents, beginning of year................      570       2,862       31,754
                                                              -------    --------    ---------
Cash and cash equivalents, at end of year...................  $ 2,862    $ 31,754    $  11,951
                                                              =======    ========    =========
Supplemental disclosure of cash flow information:
  Interest paid.............................................  $    47    $     49    $     110
  Deferred stock-based compensation related to grants of
    stock options...........................................  $ 6,254    $  3,652    $      --
  Notes payable converted to preferred stock................  $ 1,000    $     --    $      --
  Common stock issued in connection with acquisitions of
    NeoVista, Tantau, and Pilot.............................  $    --    $122,900    $  73,392
</TABLE>

  The accompanying notes are an integral part of these consolidated financial
                                  statements.

                                        38
<PAGE>   41

                             ACCRUE SOFTWARE, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 -- FORMATION AND BUSINESS OF ACCRUE:

     Accrue Software, Inc. ("Accrue" or the "Company") was formed in February
1996 and is a provider of enterprise e-business analysis solutions. Accrue's
principal products, Accrue Insight, Hit List and our analytics platforms which
include Pilot, Decision Series, and Infocharger are an e-business analysis
software that enable business decision makers to address critical marketing and
merchandising initiatives concerning the effectiveness of their web-sites. These
initiatives encourage web-site visitors to stay longer, buy more, and come back
more often. Accrue products offer users detailed web-site traffic information,
visitor data, and content effectiveness metrics. Web-site managers and marketers
can analyze this data to make merchandising and marketing decisions that
maximize revenue, profit and customer retention. Accrue also provides
professional services to assist customers in Accrue product deployment.

NOTE 2 -- SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:

  Basis of Presentation

     Accrue has completed several rounds of equity financing, most recently its
initial public offering that generated $40.8 million of net proceeds in July
1999. However, Accrue has incurred substantial losses and negative cash flows
from operations in each fiscal period since inception. For the fiscal period
ended March 31, 2001, Accrue incurred losses from operations of $212.4 million
and negative cash flows from operations of $12.7 million. As of March 31, 2001,
Accrue had an accumulated deficit of $246.1 million. Management expects
operating losses and negative cash flows to continue in fiscal year 2002 due to
decline in projected revenues in comparison to prior fiscal year. Management has
taken action in February 2001 and April 2001 to reduce headcount. Also, to fund
fiscal year 2002 operations Accrue generated approximately $5.0 million from the
sale of certain intellectual property in June 2001 (see Note 12). Certain costs,
such as employee costs, could be reduced further if working capital decreased
significantly. Failure to generate sufficient revenues, reduce certain
discretionary spending or raise additional capital could have a material adverse
effect on Accrue's ability to achieve its intended business objectives.

  Principles of consolidation

     These consolidated financial statements include the accounts of Accrue and
its wholly-owned subsidiaries. All significant intercompany accounts and
transactions have been eliminated.

  Certain risks and concentrations

     Majority of Accrue's cash and cash equivalents at March 31, 2001 are on
deposit with one U.S. financial institution.

     Accrue performs ongoing credit evaluations of its customers and collateral
is not required. Accrue maintains allowances for potential returns and credit
losses.

     At March 31, 2000 and March 31, 2001, no customers individually accounted
for more than 10% of accounts receivable.

     The market in which Accrue competes is characterized by rapid technological
change, frequent new product introductions, changes in customer requirements and
emerging industry standards. Significant technological change could adversely
affect Accrue's operating results and subject Accrue to returns of products.
While Accrue has ongoing programs to minimize the adverse effect of such changes
and considers technological change in estimating its allowance, such estimates
could change in the future.

                                        39
<PAGE>   42
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

  Use of estimates

     The preparation of consolidated financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities and
the disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from those estimates.

  Foreign Currency Translation

     The functional currency of Accrue's wholly-owned foreign subsidiaries are
the local currencies. Assets and liabilities of these subsidiaries are
translated into U.S. dollars at exchange rates at the balance sheet date. Income
and expense items are translated at average exchange rates for the period.
Accumulated translation adjustments are recorded as a component of accumulated
other comprehensive loss in stockholders' equity. Foreign exchange transaction
gains and losses were not material in all periods presented.

  Financial instruments

     Financial instruments that potentially subject Accrue to concentrations of
credit risks principally comprise cash and cash equivalents. Cash equivalents
are highly liquid investments with original or remaining maturities of three
months or less at the date of purchase. Cash equivalents present insignificant
risk of changes in value because of interest rate changes. Accrue has not
experienced significant losses relating to any investment instruments.

     The amounts reported for cash equivalents, accounts receivables, and
short-term borrowings are considered to approximate fair values due to short
maturities.

     At March 31, 2001, the Company has restricted cash of approximately $2.3
million related to letter of credit facilities with a bank, which had terms in
excess of one year. The current portion of restricted cash of $2.0 million has
been included in "prepaid expenses and other current assets", while the
long-term balance of $0.3 million has been included in "other assets".

  Property and equipment

     Property and equipment are stated at cost less accumulated depreciation.
Depreciation expense is provided using the straight-line method over the
estimated useful lives of the respective assets as follows:

<TABLE>
<S>                                    <C>
Computer equipment...................  5 years
Software.............................  3 years
Furniture and fixtures...............  5 - 7 years
Leasehold improvements...............  Shorter of the lease term or the estimated useful life
</TABLE>

     Maintenance and repairs are charged to expense as incurred. When assets are
sold or retired, the cost and related accumulated depreciation are removed from
the accounts and any resulting gain or loss is included in operations.

  Intangible assets

     Intangible assets are stated at cost less accumulated amortization and
consist of goodwill, assembled workforce and developed technology and are
amortized on a straight line basis over three years. See Note 3 -- Business
Combinations.

                                        40
<PAGE>   43
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

  Long-lived assets

     Accrue accounts for long-lived assets under Statement of Financial
Accounting Standards No. 121 ("SFAS 121"), "Accounting for the Impairment of
Long-Lived Assets and for Long-Lived Assets to Be Disposed Of," which requires
Accrue to review for impairment of long-lived assets, whenever events or changes
in circumstances indicate that the carrying amount of an asset might not be
recoverable. When such an event occurs, Accrue estimates the future cash flows
expected to result from the use of the asset and its eventual disposition. If
the undiscounted expected future cash flows are less than the carrying amount of
the asset, an impairment loss is recognized.

  Revenue recognition

     Accrue recognizes product revenues upon customer acceptance of product
installation when a signed contract exists, the fee is fixed and determinable,
collection of resulting receivables is probable and product returns are
reasonably estimable. Accrue generally does not allow product returns; however,
in the past, upon request by a customer and approval of management, certain
returns have been allowed. Therefore, provision for estimated product returns
are recorded at the time the products are shipped.

     For contracts with multiple obligations (e.g. products, maintenance,
installation and other services), revenue is allocated to each component of the
contract based on objective evidence of its fair value, which is specific to
Accrue, or for products not being sold separately, the price established by
management. Accrue recognizes revenue allocated to undelivered products when the
criteria for product revenue set forth above are met. Accrue recognizes revenue
allocated to maintenance fees, including amounts allocated from product revenue,
for ongoing customer support and product updates ratably over the period of the
maintenance contract. Payments for maintenance fees are generally made in
advance and are non-refundable. For revenue allocated to consulting services,
such as installation and training, Accrue recognizes revenue as the related
services are performed.

  Research and development costs

     Research and development costs are charged to operations as incurred.
Software development costs are capitalized beginning when a product's
technological feasibility has been established and ending when a product is
available for general release to customers. Amounts that could have been
capitalized under Statement of Financial Accounting Standards No. 86,
"Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise
Marketed," have been insignificant and therefore no costs have been capitalized
to date.

  Advertising expense

     Accrue accounts for advertising costs as expense in the period in which
they are incurred. Advertising expense for the years ended March 31, 1999, 2000
and 2001 was $52,000, $203,000 and $888,000, respectively.

  Income taxes

     Deferred tax assets and liabilities are determined based on differences
between financial reporting and tax bases of assets and liabilities and are
measured using the enacted tax rates and laws that will be in effect when the
differences are expected to reverse. Valuation allowances are established when
necessary to reduce deferred tax assets to the amounts expected to be realized.
The provision for income tax expense is comprised of income taxes payable for
the current period, plus the net change in deferred tax amounts during the
period.

                                        41
<PAGE>   44
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

  Stock-based compensation

     Accrue accounts for stock-based employee compensation arrangements in
accordance with the provisions of Accounting Principles Board ("APB") Opinion
No. 25, and "Accounting for Stock Issued to Employees," Financial Accounting
Standard Board Interpretation No. 44 ("FIN 44") "Accounting for Certain
Transactions Involving Stock Compensation-an Interpretation of APB 25," and
complies with the disclosure provisions of Statement of Financial Accounting
Standard ("SFAS") No. 123, "Accounting for Stock-Based Compensation." Under APB
No. 25, compensation expense is based on the difference, if any, on the date of
the grant, between the fair value of Accrue's stock and the exercise price.
Accrue accounts for stock issued to non-employees in accordance with the
provisions of SFAS No. 123 and the EITF Issue No. 96-18, "Accounting for Equity
Instruments that are Issued to other than Employees for Acquiring, or in
Connection with Selling Goods or Services."

  Net loss per share

     Basic and diluted net loss per share are computed using the weighted
average number of common shares outstanding. Options and shares subject to
repurchase were not included in the computation of diluted net loss per share
because the effect would be antidilutive.

     A reconciliation of shares used in the calculation of net loss per share
follows:

<TABLE>
<CAPTION>
                                                               YEARS ENDED MARCH 31,
                                                     -----------------------------------------
                                                        1999          2000            2001
                                                     ----------    -----------    ------------
                                                     (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<S>                                                  <C>           <C>            <C>
Net loss per share, basic and diluted:
  Net loss.........................................   $(7,601)      $(21,119)      $(211,219)
                                                      =======       ========       =========
  Weighted average shares of common stock
     outstanding...................................     5,800         17,784          29,304
  Less: Weighted average shares subject to
     repurchase....................................    (1,130)        (1,962)         (1,346)
                                                      -------       --------       ---------
  Shares used in computing net loss per share,
     basic and diluted.............................     4,670         15,822          27,958
                                                      =======       ========       =========
  Net loss per share, basic and diluted............   $ (1.63)      $  (1.33)      $   (7.55)
                                                      =======       ========       =========
  Antidilutive options and shares subject to
     repurchase not included in loss per share
     calculations..................................    14,319          5,229           6,978
                                                      =======       ========       =========
</TABLE>

  Comprehensive loss

     Comprehensive loss consists of net loss and foreign currency translation
adjustments and is presented in the accompanying statements of stockholders'
equity.

  Recent accounting pronouncements

     In June 1998, the Financial Accounting Standards Board ("FASB") issued SFAS
No. 133, "Accounting for Derivative Instruments and Hedging Activities", which
establishes accounting and reporting standards for derivative instruments and
hedging activities. It requires an entity to recognize all derivatives as either
assets or liabilities in the balance sheet and measure those instruments at fair
value. Accrue will adopt SFAS No. 133, as amended, effective April 1, 2001 but
does not expect that it will have a material impact on its consolidated
financial statements. To date, Accrue has not engaged in derivative or hedging
activities.

     In December 1999, the Securities and Exchange Commission issued Staff
Accounting Bulletin No. 101 or SAB 101, Revenue Recognition in Financial
Statements, which provides guidance on the recognition, presentation, and
disclosure of revenue in financial statements filed with the Commission. SAB 101
outlines the basic criteria that must be met to recognize revenue and provides
guidance for disclosures related to

                                        42
<PAGE>   45
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

revenue recognition policies. The implementation of SAB 101 did not have a
material effect on the financial position or results of operations of Accrue.

     In March 2000, the Financial Accounting Standards Board issued
Interpretation No. 44, "Accounting for Certain Transactions Involving Stock
Compensation" an interpretation of APB Opinion No. 25 ("FIN 44"). This
Interpretation clarifies the definition of employee for purposes of applying
Accounting Practice Board Opinion No. 25, Accounting for Stock Issued to
Employees ("APB 25"), the criteria for determining whether a plan qualifies as a
non-compensatory plan, the accounting consequence of various modifications to
the terms of a previously fixed stock option or award, and the accounting for an
exchange of stock compensation awards in a business combination. This
Interpretation was effective July 1, 2000, and did not have a material effect on
the financial position or results of operations of Accrue.

  Fiscal accounting periods

     Beginning in October 2000, Accrue has adopted fiscal accounting and
reporting periods with a year including 52 weeks ending nearest to March 31st.

NOTE 3 -- BUSINESS COMBINATIONS:

  Pooling-of-interests combination

     On September 30, 1999, Accrue completed a merger with Marketwave
Corporation ("Marketwave") in which Marketwave became a wholly-owned subsidiary
of Accrue. 2,880,475 shares of common stock were issued in exchange for all the
outstanding common stock of Marketwave based on a conversion ratio of .1858
shares of Accrue common stock for each share of Marketwave.

     Accrue also assumed the remaining outstanding Marketwave stock options that
were subsequently exercised for 344,786 shares of Accrue's common stock. The
transaction was accounted for as a pooling of interests in fiscal year 2000;
therefore, Accrue's financial statements have been restated for all periods
prior to the business combination to include the combined financial results of
Accrue and Marketwave.

     The following table shows the historical results of Accrue and Marketwave
for the periods prior to the consummation of the merger of the two entities:

<TABLE>
<CAPTION>
                                                           YEAR ENDED    SIX MONTHS ENDED
                                                           MARCH 31,      SEPTEMBER 30,
                                                              1999             1999
                                                           ----------    ----------------
                                                                   (IN THOUSANDS)
<S>                                                        <C>           <C>
Revenues
  Accrue...............................................     $ 2,952          $ 4,498
  Marketwave...........................................       1,732            2,238
                                                            -------          -------
          Total........................................     $ 4,684          $ 6,736
                                                            =======          =======
Net loss
  Accrue as previously reported........................     $(6,643)         $(7,250)
  Marketwave as previously reported....................        (958)            (938)
                                                            -------          -------
          Total........................................     $(7,601)         $(8,188)
                                                            =======          =======
</TABLE>

  Purchase combination

     On January 14, 2000, Accrue acquired privately-held, NeoVista Software,
Inc. ("NeoVista"). In exchange for the acquisition of all of NeoVista's
outstanding capital stock, Accrue issued NeoVista shareholders 1,782,078 shares
of its common stock and reserved approximately 550,000 additional shares for
issuance upon the exercise of stock options and warrants of NeoVista which will
be assumed by Accrue. The

                                        43
<PAGE>   46
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

transaction was accounted for using the purchase method of accounting and the
results of operations of NeoVista have been included in the consolidated
financial statements from the date of acquisition. The total purchase price
including acquisition related expenses was approximately $127.9 million, of
which $0.7 million was allocated to in-process research and development and
expensed upon closing of the acquisition as it had not reached technological
feasibility and, in management's opinion, had no alternative future use. The
value of the purchased in-process research and development was determined by
estimating the projected net cash flows related to the products, including costs
to complete the development of the technology and the future revenues to be
earned upon commercialization of the products. These cash flows were then
discounted back to their net present value. The projected net cash flows from
the projects were based on management's estimates of revenues and operating
profits related to the projects.

     Intangibles of $2.4 million acquired included developed technology,
assembled workforce, sales channel/ customer relationships and trademarks.
Purchased goodwill, representing purchase price in excess of identified tangible
and intangible assets, of approximately $127.9 million was recorded and is being
amortized on a straight-line basis over a useful life of three years.
Amortization expense of approximately $10.9 million and $34.9 million were
recorded for fiscal year 2000 and fiscal year 2001, respectively.

     The following unaudited pro forma financial information reflects the
results of operations for the year ended March 31, 1999 and 2000, as if the
acquisition of NeoVista had occurred on April 1, 1998. The pro forma results
exclude the $0.7 million nonrecurring write-off of in-process research and
development. The historical results of NeoVista are based on its results of
operations for the year ended December 31, 1998 and 1999.

<TABLE>
<CAPTION>
                                                               MARCH 31,
                                                         ----------------------
                                                           1999         2000
                                                         ---------    ---------
                                                         (IN THOUSANDS, EXCEPT
                                                         PER SHARE INFORMATION)
<S>                                                      <C>          <C>
Revenue................................................  $  9,016     $ 21,428
Net loss...............................................  $(54,805)    $(63,239)
Net loss per share, basic and diluted..................  $  (8.50)    $  (4.00)
</TABLE>

     On July 14, 2000, Accrue acquired specific assets of the Infocharger
division (Infocharger) of Tantau Software International, Inc. (Tantau). In
exchange for specific assets of Infocharger, Accrue issued 1,667,667 shares of
its common stock in addition to a cash payment of $5 million. The transaction
was accounted for using the purchase method of accounting and the results of
operations of Infocharger have been included in the consolidated financial
statements from the date of acquisition. The total purchase price including
acquisition related expenses was approximately $59.2 million, of which $1.5
million was allocated to in-process research and development and expensed upon
closing of the acquisition as it had not reached technological feasibility and,
in management's opinion, had no alternative future use. The value of the
purchased in-process research and development was determined by estimating the
projected net cash flows related to the products, including costs to complete
the development of the technology and the future revenues to be earned upon
commercialization of the products. These cash flows were then discounted back to
their net present value. The projected net cash flows from the projects were
based on management's estimates of revenues and operating profits related to the
projects.

     Tangible net assets acquired were $0.3 million. Intangibles of $2.7 million
acquired included developed technology and assembled workforce. Purchased
goodwill, representing purchase price in excess of identified tangible and
intangible assets, of approximately $54.7 million were recorded and are being
amortized on a straight-line basis over a useful life of three years.
Amortization expense of approximately $10.9 million was recorded for fiscal year
2001.

     On September 20, 2000, Accrue acquired Aviator Holding Corporation and its
direct and indirect subsidiaries, including its wholly owned subsidiary Pilot
Software, Inc. ("Pilot"). In exchange for the

                                        44
<PAGE>   47
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

acquisition of all of Aviator Holding Corporation's outstanding common stock,
Accrue issued 974,273 shares of its common stock. The transaction was accounted
for as a purchase. The results of operations of Pilot have been included in the
consolidated financial statements from the date of acquisition. The total
purchase price including acquisition related expenses was approximately $29.5
million, of which $3.0 million was allocated to in-process research and
development and expensed upon closing of the acquisition as it had not reached
technological feasibility and, in management's opinion, had no alternative
future use. The value of the purchased in-process research and development was
determined by estimating the projected net cash flows related to the products,
including costs to complete the development of the technology and the future
revenues to be earned upon commercialization of the products. These cash flows
were then discounted back to their net present value. The projected net cash
flows from the projects were based on management's estimates of revenues and
operating profits related to the projects.

     Tangible assets of $1.8 million acquired included cash and marketable
securities, receivables, prepaid, and fixed assets. Intangibles of $8.7 million
acquired included developed technology, core technology, acquired workforce and
customer list. Purchased goodwill, representing purchase price in excess of
identified tangible and intangible assets, of approximately $16.0 million were
recorded and are being amortized on a straight-line basis over a useful life of
three years. Amortization expense of approximately $3.8 million was recorded for
fiscal year 2001.

     The following unaudited pro forma financial information reflects the
results of operations for the year ended March 31, 2000 and March 31, 2001, as
if the acquisitions of Tantau and Pilot had occurred on April 1, 1999. The pro
forma results exclude the $4.5 million nonrecurring write-off of in-process
research and development for the year ended March 31, 2001, and include
amortization of intangibles of $14.6 million and $7.9 million for the year ended
March 31, 2000 and March 31, 2001, respectively. The historical results of
Tantau are based on its results of operations for the period from February 11,
1999 (inception) to December 31, 1999 and for six months ended June 30, 2000.
The historical results of Pilot are based on its results of operations for
twelve months ended December 31, 1999 and nine months ended September 30, 2000.

<TABLE>
<CAPTION>
                                                               MARCH 31,
                                                        -----------------------
                                                          2000          2001
                                                        ---------    ----------
                                                         (IN THOUSANDS, EXCEPT
                                                        PER SHARE INFORMATION)
<S>                                                     <C>          <C>
Revenue...............................................  $ 34,537     $  31,203
Net loss..............................................  $(53,250)    $(185,564)
Net loss per share, basic and diluted.................  $  (3.37)    $   (6.64)
</TABLE>

NOTE 4 -- BALANCE SHEET COMPONENTS (IN THOUSANDS):

  Accounts receivable

<TABLE>
<CAPTION>
                                                                MARCH 31,
                                                            -----------------
                                                             2000      2001
                                                            ------    -------
<S>                                                         <C>       <C>
Accounts receivable.......................................  $6,696    $ 5,319
Less: Allowance for sales returns and doubtful accounts...    (417)    (3,451)
                                                            ------    -------
                                                            $6,279    $ 1,868
                                                            ======    =======
</TABLE>

                                        45
<PAGE>   48
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

  Prepaid expenses and other current assets

<TABLE>
<CAPTION>
                                                                MARCH 31,
                                                             ----------------
                                                              2000      2001
                                                             ------    ------
<S>                                                          <C>       <C>
Prepaid expenses...........................................  $  695    $  641
Restricted cash, current portion...........................      --     2,000
Other current assets.......................................     337       141
                                                             ------    ------
                                                             $1,032    $2,782
                                                             ======    ======
</TABLE>

  Property and equipment

<TABLE>
<CAPTION>
                                                                MARCH 31,
                                                            -----------------
                                                             2000      2001
                                                            ------    -------
<S>                                                         <C>       <C>
Computer equipment........................................  $1,944    $ 3,053
Software..................................................     411        722
Furniture and fixtures....................................     539        727
Leasehold improvements....................................     211        308
                                                            ------    -------
                                                             3,155      4,810
Less: Accumulated depreciation............................    (902)    (1,887)
                                                            ------    -------
                                                            $2,253    $ 2,923
                                                            ======    =======
</TABLE>

  Intangible assets

<TABLE>
<CAPTION>
                                                              MARCH 31,
                                                         --------------------
                                                           2000        2001
                                                         --------    --------
<S>                                                      <C>         <C>
Goodwill and intangibles, cost.........................  $130,309    $ 70,732
Less: Accumulated amortization.........................   (10,859)    (60,349)
                                                         --------    --------
Goodwill and intangibles, net..........................  $119,450    $ 10,383
                                                         ========    ========
</TABLE>

  Goodwill impairment charge

     During fiscal year 2001, Accrue performed impairment assessments of the
identifiable intangibles and enterprise level goodwill recorded upon the
acquisition for stock of NeoVista, Infocharger and Pilot, which were completed
on January 14, July 18 and August 24, 2000, respectively. Accrue's assessments
were performed primarily as a result of the decline in revenues in the second
half of the fiscal year 2001, the anticipated decline in the projected operating
results due to the overall decline in the e-commerce industry and the
significant decline in its stock price since the date the shares issued in each
acquisition were valued. Goodwill significantly exceeded the market
capitalization prior to the impairment charge. As a result of the review, Accrue
recorded a charge of $139.7 million in fiscal year 2001 to reduce its enterprise
level goodwill. The charge was determined based upon the estimated discounted
cash flows using a discount rate of 20%. The assumptions supporting the cash
flows including the discount rate were determined using Accrue's best estimates.
The remaining balance of identifiable intangibles of approximately $10.4 million
will be amortized over the remaining useful life of approximately 20 months,
which Accrue considers appropriate.

                                        46
<PAGE>   49
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

  Accrued liabilities

<TABLE>
<CAPTION>
                                                                MARCH 31,
                                                             ----------------
                                                              2000      2001
                                                             ------    ------
<S>                                                          <C>       <C>
Compensation...............................................  $  732    $1,341
Commission payable.........................................   1,075       393
Accrued professional fees..................................      95       821
Customer advances..........................................      --       480
Sales tax..................................................     116       132
Other......................................................     763     1,239
                                                             ------    ------
                                                             $2,781    $4,406
                                                             ======    ======
</TABLE>

NOTE 5 -- COMMITMENTS:

     Accrue leases office space under operating leases with various expiration
dates through 2004. Minimum future lease payments are as follows (in thousands):

<TABLE>
<CAPTION>
                                                             OPERATING
                   YEAR ENDING MARCH 31,                      LEASES
                   ---------------------                     ---------
<S>                                                          <C>
2002.......................................................   $1,458
2003.......................................................      527
2004.......................................................      109
                                                              ------
                                                              $2,094
                                                              ======
</TABLE>

     Rent expense was $293,000, $436,000 and $1,014,000 for the years ended
March 31, 1999, 2000 and 2001, respectively.

NOTE 6 -- BORROWINGS:

     On May 25, 1999, Accrue entered into an irrevocable commitment with a
financial institution for a working capital line of credit under which Accrue
can borrow up to an aggregate of $2,000,000. This line of credit expires in June
2001. This line of credit has a borrowing base of the lesser of 80% of eligible
accounts receivable or $2,000,000. Advances against the line of credit bear
interest at prime plus 1% to prime plus 5%, depending upon certain conditions.
In connection with the line of credit agreement, Accrue has a commitment fee of
$15,000 and granted the financial institution a warrant to purchase 14,000
shares of common stock. On May 16, 2000, the financial institution elected to
exercise the warrant and 14,000 shares of Accrue common stock were issued.

     As part of the NeoVista acquisition, Accrue assumed subordinated promissory
notes of NeoVista. The outstanding borrowings are collateralized by the capital
equipment purchases made under the promissory notes. The notes bear interest at
effective rates ranging from 13.7% to 14.7% per annum. The balance of the
subordinated promissory notes was paid off in fiscal year 2001.

     As part of the Pilot acquisition, Accrue assumed a line of credit of
$1,450,000 drawn by Pilot prior to the acquisition. Accrue paid off the line of
credit in fiscal year 2001. The line of credit bore interest at prime.

NOTE 7 -- STOCKHOLDERS' EQUITY:

  Convertible preferred stock

     At March 31, 2000, all of the 10,353,000 issued and outstanding shares of
Accrue's convertible preferred stock were converted into common stock. 9,033,000
shares were converted into common stock in connection

                                        47
<PAGE>   50
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

with Accrue's initial public offering and the remaining 1,320,000 shares were
converted into common stock in connection with the Marketwave acquisition.

  Common stock

     On August 4, 1999, Accrue issued 4,485,200 shares of its common stock at an
initial public offering price of $10 per share, raising $44,852,000 in gross
proceeds. Offering proceeds to Accrue, net of approximately $4,040,000 in
aggregate underwriters discounts, commissions and related offering expenses,
were approximately $40,810,000. Upon closing of the initial public offering, all
outstanding shares of Accrue's convertible preferred stock were converted into
10,280,000 shares of common stock.

  Common stock warrants

     In May 1996, Accrue issued a warrant to purchase 350,000 shares of common
stock of Accrue at an exercise price of $0.70 per share for $4,000 in cash to a
stockholder. The cash proceeds were recorded in additional paid-in capital. The
warrant was exercised at the time of the initial public offering.

     On May 23, 1999, Accrue issued an option to purchase 20,000 shares of
common stock to a director and investment affiliate. The option vests over 4
years and has a life of 10 years. Accrue valued the options using the
Black-Scholes method and is amortizing the value as general and administrative
expense over the term of the option.

  Stock option plans

     Under Accrue's 1996 Stock Option Plan (the "Plan"), as amended, Accrue is
authorized to issue up to 9,930,000 shares of common stock. Under the Plan,
incentive options to purchase Accrue's common stock may be granted to employees
at prices not lower than fair market value at the date of grant, as determined
by the Board of Directors. Non-qualified stock options may be granted to
employees, directors and consultants, at prices not lower than 85% of fair
market value at the date of grant, as determined by the Board of Directors. The
Board also has the authority to set the term of the options (no longer than ten
years from date of grant). Options granted generally vest over four years.
Unexercised options expire 30 days after termination of employment with Accrue.

     In May 1999, the Board of Directors and stockholders approved the 1999
Directors' Option Plan ("Directors' Plan"). The Directors' Plan provides for
automatic grant of an option to purchase 50,000 shares of common stock upon
election of each non-employee director and an additional option to purchase
5,000 shares of common stock annually thereafter. The Directors' Plan provides
that initial options shall become exercisable in installments as to 1/48 of the
number of shares subject to the option each month after the date of grant. The
exercise price of all stock options granted under the Directors' Plan shall be
equal to the fair market value of Accrue's common stock on the date of grant of
the option. Options granted under the Directors' Plan have a term of ten years.
Accrue reserved 250,000 shares of common stock for issuance under the Directors'
Plan.

     Accrue has, in connection with the purchase of Marketwave, assumed the
stock option plan of Marketwave. A total of 566,000 shares of Accrue's common
stock have been reserved for issuance under the assumed plan.

     Accrue has, in connection with the purchase of NeoVista, assumed the stock
option plan of NeoVista, and issued approximately 550,000 options and warrants
to purchase shares of its common stock in exchange for all options and warrants
to purchase shares of NeoVista common stock.

                                        48
<PAGE>   51
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

     Concurrent with the acquisition of Pilot, Accrue initiated the 2000
Non-Executive Stock Option Plan in September 2000. 743,000 shares were granted
to former Pilot employees who joined Accrue subsequent to the acquisition.

     Activity under the Plans is as follows:

<TABLE>
<CAPTION>
                                                                 OUTSTANDING OPTIONS
                                                  -------------------------------------------------
                                       SHARES                                  WEIGHTED
                                      AVAILABLE                                 AVERAGE
                                         FOR       NUMBER        EXERCISE      AGGREGATE   EXERCISE
                                        GRANT     OF SHARES       PRICE          PRICE      PRICE
                                      ---------   ---------   --------------   ---------   --------
                                                    (IN THOUSANDS EXCEPT SHARE DATA)
<S>                                   <C>         <C>         <C>              <C>         <C>
Balances, March 31, 1997............      891       1,416     $0.01 - $ 0.28   $     79     $ 0.06
  Shares reserved...................      400          --                 --         --         --
  Options granted...................   (1,123)      1,123     $0.28 - $ 0.35        342     $ 0.30
  Options exercised.................       --        (463)    $0.01 - $ 0.35        (30)    $ 0.06
  Options canceled..................      304        (304)    $0.01 - $ 0.35        (51)    $ 0.17
                                       ------      ------                      --------
Balances, March 31, 1998............      472       1,772     $0.01 - $ 0.35        340     $ 0.19
  Shares reserved...................    4,352          --                 --         --         --
  Options granted...................   (3,686)      3,686     $0.12 - $ 0.75        747     $ 0.20
  Options exercised.................       --      (2,365)    $0.01 - $ 0.35       (312)    $ 0.14
  Options canceled..................      533        (533)    $0.01 - $ 0.35       (112)    $ 0.21
                                       ------      ------                      --------
Balances, March 31, 1999............    1,671       2,560     $0.01 - $ 0.75        663     $ 0.26
  Shares reserved...................    1,948          --                 --         --         --
  Options granted...................   (3,206)      3,206     $0.44 - $50.81     48,018     $14.98
  Options exercised.................       --      (2,130)    $0.01 - $12.92       (874)    $ 0.48
  Options canceled..................      399        (399)    $0.12 - $50.38     (4,956)    $12.33
                                       ------      ------                      --------
Balances, March 31, 2000............      812       3,237     $0.01 - $50.81     42,851     $13.07
  Shares reserved...................    3,618          --                 --         --         --
  Options granted...................   (5,713)      5,713     $0.19 - $33.88     59,428     $10.46
  Options exercised.................       --        (552)    $0.12 - $ 9.00       (929)    $ 1.68
  Options canceled..................    1,918      (1,918)    $0.12 - $50.38    (37,517)    $19.56
                                       ------      ------                      --------
Balances, March 31, 2001............      635       6,480     $0.12 - $50.38   $ 63,698     $ 9.83
                                       ======      ======                      ========
</TABLE>

                                        49
<PAGE>   52
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

     The following table summarizes information with respect to stock options
outstanding at March 31, 2001:

<TABLE>
<CAPTION>
                 OPTIONS OUTSTANDING                      OPTIONS CURRENTLY
-----------------------------------------------------        EXERCISABLE
                                WEIGHTED                ----------------------
                                 AVERAGE     WEIGHTED                 WEIGHTED
                                REMAINING    AVERAGE                  AVERAGE
                   NUMBER      CONTRACTUAL   EXERCISE     OPTIONS     EXERCISE
EXERCISE PRICE   OUTSTANDING      LIFE        PRICE     EXERCISABLE    PRICE
--------------   -----------   -----------   --------   -----------   --------
                     (IN THOUSANDS EXCEPT PER SHARE DATA)
<S>              <C>           <C>           <C>        <C>           <C>
    $0.12              81         7.51        $ 0.12         35        $ 0.12
$ 0.19 - $ 0.75       774         9.76        $ 0.55         34        $ 0.44
$ 1.00 - $ 1.88     2,221         9.72        $ 1.04         63        $ 1.00
$ 2.00 - $ 2.88       503         9.71        $ 2.21         53        $ 2.16
$ 4.14 - $ 9.00       533         8.47        $ 6.09        393        $ 5.42
$12.92 - $19.44     1,308         9.35        $17.46         62        $18.80
$21.44 - $24.00       623         9.10        $22.44         96        $21.44
$31.50 - $33.88        69         9.24        $33.46          3        $31.50
$42.00 - $50.81       368         8.81        $48.52        115        $48.81
                    -----                                   ---
                    6,480                                   854
                    =====                                   ===
</TABLE>

     At March 31, 1999, 2000 and 2001 vested options to purchase 124,000,
525,000 and 854,000 shares of common stock respectively, were unexercised.

  Employee Stock Purchase Plan

     In May 1999, the Board of Directors and stockholders approved the 1999
Employee Stock Purchase Plan ("Purchase Plan").

     Accrue intends for the Purchase Plan to qualify under Section 423 of the
Internal Revenue Code of 1986, as amended. The Purchase Plan permits eligible
employees to purchase common stock through payroll deductions, which may not
exceed 20% of an employee's compensation, at a price equal to the lower of 85%
of the fair market value of Accrue's common stock at the beginning or end of the
offering period. Accrue has reserved 700,000 shares of common stock for issuance
under the Purchase Plan. Accrue issued 61,000 and 176,000 share for employee
stock purchases in years ended March 31, 2000 and 2001, respectively. At March
31, 2000 and 2001, 634,000 and 463,000 shares, respectively, remained available
for purchase under the Purchase Plan.

  Stock-based compensation

     During 1999, Accrue issued stock purchase rights and options to certain
employees under the Plan with exercise prices below the deemed fair market value
of Accrue's common stock at the date of grant. In accordance with the
requirements of APB 25, Accrue has recorded deferred stock-based compensation
for the differences between the purchase price of stock issued to employees
under stock purchase rights or the exercise price of the stock options and the
deemed fair market value of Accrue's stock at the date of grant. This deferred
stock-based compensation is amortized to expense over the period during which
Accrue's right to repurchase the stock lapses or options become exercisable,
generally four years. At March 31, 2001, Accrue has recorded deferred
stock-based compensation related to these options in the total amount of
$9,906,000, of which $1,325,000, $4,344,000 and $2,190,000 had been amortized to
expense during the years ended March 31, 1999, 2000 and 2001, respectively.

     In January 2001, Mr. Rick Kreysar stepped down from his role as president
and chief executive officer. Mr. Kreysar's vesting in his option was accelerated
by one year based on his employment agreement with

                                        50
<PAGE>   53
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Accrue. Approximately $1,104,000 was recorded in stock based compensation
expense for the year end of March 31, 2001 related to the acceleration of the
vesting in his option.

     If the stock-based compensation for the periods had been allocated across
the relevant functional expense categories within operating expenses, the
allocation would be as follows:

<TABLE>
<CAPTION>
                                                                   MARCH 31,
                                                           --------------------------
                                                            1999      2000      2001
                                                           ------    ------    ------
                                                                 (IN THOUSANDS)
<S>                                                        <C>       <C>       <C>
Research and development.................................  $  486    $1,492    $  764
Sales and marketing......................................     384     1,263       636
General and administrative...............................     455     1,589       790
                                                           ------    ------    ------
                                                           $1,325    $4,344    $2,190
                                                           ======    ======    ======
</TABLE>

     The following information is presented in accordance with the disclosure
requirements of SFAS 123. The fair value of each option grant to employees has
been estimated on the date of grant using the minimum value method with the
following weighted average assumptions used for grants:

<TABLE>
<CAPTION>
                                                           1999       2000       2001
                                                          -------    -------    -------
<S>                                                       <C>        <C>        <C>
Risk-free interest rates................................     4.91%      6.75%      4.64%
Expected life...........................................  5 years    5 years    5 years
Expected dividends......................................       --         --         --
Volatility..............................................       --        120%       192%
</TABLE>

     The weighted average fair value of the options granted was $0.14, $14.32
and $9.43 per share for the years ended March 31, 1999, 2000 and 2001,
respectively.

     Had compensation expense for the stock plans been determined based on the
fair value at the grant date for options granted in 1999, 2000 and 2001,
consistent with the provisions of SFAS 123, the pro forma net loss would have
been reported as follows:

<TABLE>
<CAPTION>
                                                      1999        2000        2001
                                                     -------    --------    ---------
                                                     (IN THOUSANDS, EXCEPT PER SHARE
                                                               INFORMATION)
<S>                                                  <C>        <C>         <C>
Net loss -- as reported............................  $(7,601)   $(21,119)   $(211,219)
Net loss -- pro forma..............................  $(7,710)   $(24,546)   $(235,393)
Net loss per share -- as reported..................  $ (1.63)   $  (1.33)   $   (7.55)
Net loss per share -- pro forma....................  $ (1.65)   $  (1.55)   $   (8.42)
</TABLE>

     Such pro forma disclosures may not be representative of future compensation
cost because options generally vest over several years and additional grants are
made each year.

NOTE 8 -- PROFIT SHARING PLAN:

     Accrue sponsors a 401(k) Profit Sharing Plan covering all of its domestic
employees. Under this plan, participating employees may elect to contribute up
to 20% of their cash compensation, subject to certain limitations. Accrue may
elect to make contributions to the plan at the discretion of the Board of
Directors. No contributions have been made by Accrue at March 31, 2001. All
employee contributions are 100% vested.

NOTE 9 -- INCOME TAXES:

     There was no provision for income taxes for the years ended March 31, 1999,
2000, and 2001, respectively.

                                        51
<PAGE>   54
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

     At March 31, 2001, Accrue has federal and state net operating loss
carryforwards of approximately $99,334,000 and $64,791,000, respectively,
available to offset future regular and alternative minimum taxable income, if
any. If not utilized, the federal net operating loss carryforwards will begin to
expire in 2011 and the state net operating loss carryforwards has begun to
expire in 2001. Approximately $52.7 million and $10.0 million of federal and
state net operating loss carryforwards, respectively, related to acquired
entities will expire beginning in 2002.

     In addition, Accrue has federal and state tax credits of approximately
$2,981,000 and $1,791,000, respectively, to offset future tax liabilities, if
any. These credits will begin to expire in 2016.

     For federal and state tax purposes, a portion of Accrue's net operating
loss carryforwards may be subject to certain limitations on utilization in case
of a change in ownership, as defined by federal and state tax law.

     Temporary differences which give rise to significant portions of deferred
tax assets and liabilities are as follows:

<TABLE>
<CAPTION>
                                                              MARCH 31,
                                                         --------------------
                                                           2000        2001
                                                         --------    --------
                                                            (IN THOUSANDS)
<S>                                                      <C>         <C>
Deferred tax assets and liabilities:
  Net operating loss carryforwards.....................  $ 23,886    $ 35,730
  Capitalized start up costs...........................     3,122           2
  Capitalized research and development costs...........        --       2,745
  Research and development credit......................     3,823       4,163
  Other................................................     3,243         565
                                                         --------    --------
                                                           34,074      43,205
  Intangibles due to acquisitions......................        --      (4,126)
                                                         --------    --------
Deferred tax assets....................................    34,074      39,079
                                                         --------    --------
Valuation allowance....................................   (34,074)    (39,079)
                                                         --------    --------
                                                         $     --    $     --
                                                         ========    ========
</TABLE>

     Accrue has recorded a full valuation allowance due to uncertainties
concerning the recovery of the deferred tax assets. The valuation allowance
increased by $2,808,000, $28,527,000 and $5,005,000 in 1999 and 2000 and 2001,
respectively.

     The items accounting for the difference between income taxes computed at
the federal statutory rate and the provision for income taxes are as follows:

<TABLE>
<CAPTION>
                                                          MARCH 31,
                                                ------------------------------
                                                 1999       2000        2001
                                                -------   --------    --------
                                                        (IN THOUSANDS)
<S>                                             <C>       <C>         <C>
Tax provision at statutory rates..............  $(2,584)  $ (7,180)   $(71,756)
State taxes, net of federal benefit...........     (443)    (1,232)    (12,122)
Permanent differences and other...............       69      4,469      79,496
Research and development credit...............      150         --        (623)
Increase in valuation allowance...............    2,808     28,527       5,005
Benefit assumed by acquisition of NeoVista....       --    (24,584)         --
                                                -------   --------    --------
          Total provision for income taxes....  $    --   $     --    $     --
                                                =======   ========    ========
</TABLE>

                                        52
<PAGE>   55
                             ACCRUE SOFTWARE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

NOTE 10 -- SIGNIFICANT CUSTOMER AND GEOGRAPHIC INFORMATION:

     Accrue has one reportable segment. Management uses one measurement of
profitability for its business. Accrue markets its products and related services
to customers in many industries in the United States, Europe and Asia-Pac
regions. Revenue by geographic region is as follows:

<TABLE>
<CAPTION>
                                                             YEAR ENDED MARCH 31,
                                                         ----------------------------
                                                          1999      2000       2001
                                                         ------    -------    -------
                                                                (IN THOUSANDS)
<S>                                                      <C>       <C>        <C>
United States..........................................  $4,564    $16,693    $20,490
Foreign................................................     120      2,171      5,144
                                                         ------    -------    -------
                                                         $4,684    $18,864    $25,634
                                                         ======    =======    =======
</TABLE>

     No customer individually accounted for more than 10% of revenues in 1999,
2000 and 2001.

NOTE 11 -- SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED):

<TABLE>
<CAPTION>
                                          FIRST       SECOND       THIRD       FOURTH
                                         QUARTER     QUARTER      QUARTER     QUARTER
                                         --------    --------    ---------    --------
                                         (IN THOUSANDS, EXCEPT PER SHARE INFORMATION)
<S>                                      <C>         <C>         <C>          <C>
2000
  Total revenue........................  $  3,184    $  3,550    $   4,617    $  7,513
  Gross profit.........................  $  2,850    $  3,085    $   3,924    $  6,237
  Loss from operations.................  $ (2,075)   $ (6,358)   $  (1,794)   $(12,043)
  Net loss attributable to common
     stockholders......................  $ (2,119)   $ (6,070)   $  (1,292)   $(11,638)
  Net loss per share, basic and
     diluted...........................  $  (0.15)   $  (0.37)   $   (0.06)   $  (0.47)
2001
  Total revenue........................  $  9,750    $ 10,035    $   2,500    $  3,349
  Gross profit (loss)..................  $  7,930    $  8,172    $     (43)   $    661
  Loss from operations.................  $(10,667)   $(19,862)   $(136,342)   $(45,542)
  Net loss attributable to common
     stockholders......................  $(10,262)   $(19,517)   $(136,099)   $(45,341)
  Net loss per share, basic and
     diluted...........................  $  (0.40)   $  (0.71)   $   (4.69)   $  (1.52)
</TABLE>

NOTE 12 -- SUBSEQUENT EVENTS:

     On June 26, 2001, Accrue Software, Inc., its wholly owned subsidiary
NeoVista Software, Inc., and JDA Software Group, Inc. signed a definitive
agreement pursuant to which Accrue transferred and sold to JDA certain
intellectual property and technology assets (including the Decision Series, RDS
Assort and RDS Profile software products), and also transferred to JDA related
personnel responsible for developing the transferred technology. JDA paid cash
of $4.9 million for the transferred assets, and granted back to Accrue a royalty
free license to use and distribute the Decision Series software and other
related intellectual property in certain market segments.

     On June 28, 2001, the Company entered into a one year accounts receivable
purchase agreement with a financial institution under which Accrue can borrow up
to an aggregate of $1.5 million, renewable annually. The borrowing base under
this agreement is the lesser of 80% of eligible accounts receivable or $1.5
million.

                                        53
<PAGE>   56

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

     None.

                                    PART III

     Certain information required by Part III is omitted from this Form 10-K, as
we intend to file our Proxy Statement pursuant to Regulation 14A not later than
120 days after the end of the fiscal year covered by this Form 10-K, and certain
information included therein is incorporated herein by reference.

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

     Our directors and executive officers and their ages at May 31, 2001 are as
follows:

<TABLE>
<CAPTION>
              NAME                AGE                            POSITION
              ----                ---                            --------
<S>                               <C>   <C>
Jeffrey S. Walker...............  50    President, Chief Executive Officer and Director
Harrison N. Paist...............  38    Vice President of Finance and Interim Chief Financial
                                        Officer
Bob Page........................  39    Chief Technology Officer
Jonathan D. Becher..............  36    Senior Vice President of Corporate Development and Strategy
Brett Kilpatrick................  42    Vice President of Sales
Judson Groshong.................  50    Vice President of Marketing
Tom Lefort......................  51    Vice President of Product Development
David Folkman(1)................  66    Director
Max D. Hopper(2)................  66    Director
Yorgen Edholm(1)................  46    Director
Zev Laderman(1).................  40    Director
Jonathan Nelson.................  33    Director
Robert Smelick(2)...............  59    Chairman of the Board of Directors
</TABLE>

---------------
(1) Member of Audit Committee

(2) Member of Compensation Committee

     Jeffrey S. Walker, President and Chief Executive Officer, joined Accrue and
became a director in April 2001. Prior to joining Accrue, from January 2000 to
February 2001, Mr. Walker was Chief Executive Officer of ICplanet, an Internet
technology company providing recruiting tools for businesses. Prior to his
tenure at ICplanet, from August 1998 to December 1999, Mr. Walker was Vice
President and Managing Director of Computer Sciences Corporation's (CSC)
consulting group where he focused on e-business strategies for startups and
corporate clients. Mr. Walker also served as President of Planmetrics, a
consulting firm focused on growth and marketing strategies for the energy
industry, from March 1997 to August 1998. Prior to that, he was Vice President
of CSC Index, a management consulting firm, from April 1992 to March 1997. Mr.
Walker holds a B.A. degree from University of Oregon. Currently. Mr. Walker
serves on the advisory Board for Chevron's Gulf Lubricants Company.

     Harrison N. Paist, Vice President of Finance and Interim Chief Financial
Officer, joined Accrue in February 2000. Mr. Paist oversees the functions of
Accounting and Treasury, Order Administration, Facilities and Human Resources.
Prior to joining Accrue, from December 1991 to September 1998, Mr. Paist was
with Synopsys, Inc., a provider of electronic design automation (EDA) tools for
the global electronics market, where he held various positions in the finance
and administration area responsible for accounting, financial planning and
analysis and enterprise-wide financial systems implementation and enhancement.
Prior to Synopsys, from July 1989 to December 1991, Mr. Paist was with software
developer, Software Publishing Inc., where he held various positions responsible
for domestic and international accounting and reporting. Mr. Paist holds a B.S.
in Business Administration from Bloomsburg University of Pennsylvania.

     Bob Page, Chief Technology Officer joined Accrue in February 1996. From
March 1989 to February 1996, Mr. Page worked at Sun Microsystems, Inc., a
leading manufacturer of UNIX operating platforms,
                                        54
<PAGE>   57

where he served as Chief Scientist with the Network Management group and
Principal Investigator with the Advanced Network Applications group. While at
Sun Microsystems, Mr. Page served as the Technical Chair of the Desktop
Management Task Force, a cross-industry consortium of vendors formed to address
issues in connection with personal computers. From 1986 to 1989, Mr. Page was
Senior Network Engineer and Operations Manager at University of Massachusetts,
Lowell. Mr. Page received his B.S. degree in Computer Science from Fitchburg
State College.

     Jonathan D. Becher, Senior Vice President of Corporate Development and
Strategy, joined Accrue in January 2000. Prior to this, from March 1996 to
January 2000 and from July 1999 to January 2000, he served as Chief Technology
Officer and Chief Executive Officer and President respectively of NeoVista
Software, Inc., which was acquired by Accrue in January 2000. From March 1995 to
March 1996, Mr. Becher served as Director of Applications at MasPar Computer
Corporation, a producer of parallel computing products. Mr. Becher holds a B.S.
degree in Computer Engineering from University of Virginia and an M.S. degree in
Computer Science from Duke University.

     Brett Kilpatrick, Vice President of Sales, joined Accrue in November 1998.
From January 1998 to July 1998, Mr. Kilpatrick was Vice President of Sales and
Business Development at AvantGo, Inc., a mobile computing software company. From
April 1997 to January 1998, Mr. Kilpatrick was Vice President of Sales and
Operations, Americas for IONA Technologies PLC, a producer of network
integration software. From February 1992 to March 1997, Mr. Kilpatrick was North
American Director of Sales at Versant Object Technology Corporation, a provider
of high performance object database management systems. Mr. Kilpatrick has also
held positions as Andersen Consulting's Midwest Sales Director and as Oracle
Corporation's Chicago Branch Manager. Mr. Kilpatrick holds a B.S. degree in
biology from Purdue University.

     Judson Groshong, Vice President of Marketing, joined Accrue in January
2000, as Director of Vertical Market Solutions and Product Management. He has
since been promoted to Vice President of Marketing. Prior to joining Accrue,
from April 1995 to March 2000, Mr. Groshong spent five years as founder and Vice
President of Marketing of NeoVista, which was acquired by Accrue in January
2000. Prior to working at NeoVista, from June 1990 to March 1995 Mr. Groshong
was Director of Product Marketing for Pyramid Technology (now a part of
Siemens/Nixdorf). Mr. Groshong has a Masters of Science in Mathematics and
Computer Science from University of Nevada, and completed graduate studies in
biochemistry and microbiology at Ohio State University. He received his
Bachelors of Science from University of Oregon.

     Tom Lefort, Vice President of Product Development, joined Accrue in
September 2000. Mr. Lefort has over 16 years of experience in the software
industry designing, developing and delivering global client/server and Web-based
EIS/DSS, OLAP and analytic applications for a variety of industries. Prior to
joining Accrue, from April 1988 to September 2000, Mr. Lefort held various
management positions in field consulting, applications development and product
development at Pilot Software, Inc., which was acquired by Accrue in September
2000. Prior to working at Pilot, from January 1979 to April 1988, he was Manager
of New Systems Development at Wyman-Gordon Company where he was responsible for
manufacturing, financial and corporate systems development. In addition to a
degree in civil engineering, Mr. Lefort earned a Bachelor's degree in Business
from Rutgers University. He is also a graduate of Worcester Polytech's School of
Industrial Management.

     David Folkman has served as a director of Accrue since December 1999. Mr.
Folkman currently serves as Chief Executive Officer, President and a director of
On-Site Dental Care, Inc., a private early stage company and since January 1991
he also has served as a principal and director of Regent Pacific Management
Corp., a consulting firm whose engagements primarily comprise management and
advisory services for a wide range of businesses as well as consumer product
firms. During his tenure at Regent Pacific Management, Mr. Folkman devoted one
year, from April 1998 to April 1999, as president of Natural Wonders, Inc., a
chain of stores in the nature and science gift niche, which subsequently filed a
petition for reorganization under Chapter 11 in December 2000. In addition, he
served from February 1993 to July 1995, as Chief Executive Officer and President
of Esprit de Corp, an apparel manufacturer, wholesaler and retailer. Previously,
from April 1987 to December 1990, Mr. Folkman was a general partner of U.S.
Venture Partners, managing a venture fund with investments in technology,
biomedical and retail start-ups, and from April 1982 to April

                                        55
<PAGE>   58

1987, he served as Chief Executive Officer and President of The Emporium, a
division of Carter Hawley Hale Stores, Inc. (now owned by Federated Department
Stores, Inc.). Mr. Folkman holds an B.A. degree in Social Relations from Harvard
College and an M.B.A. from Harvard Business School. Mr. Folkman also currently
serves as a director of Shoe Pavilion, Inc.

     Max D. Hopper has served as a director of Accrue since March 1999. Mr.
Hopper has been the Chief Executive Officer of Max D. Hopper Associates, Inc.,
an IS management consulting firm, since January 1995. From 1985 to January 1995,
he served in various positions at American Airlines, a subsidiary of AMR
Corporation, most recently as Senior Vice President, Information Systems and
Chairman of the SABRE Group, a provider of information technology services to
the travel and transportation industry. Mr. Hopper is also a director of Exodus
Communications, Inc., a Web hosting company, Gartner Group, Inc., a provider of
information technology research and recommendations, Metrocall, Inc., a provider
of local and regional paging service, Payless Cashways, Inc., a building
materials specialty retailer, and United Stationers, Inc., a wholesaler of
office supplies and equipment. Mr. Hopper received a B.S. degree in Mathematics
from University of Houston.

     Yorgen Edholm has served as a director of Accrue since April 2001. Mr.
Edholm is currently the Chief Executive Officer of DecisionPoint Applications.
From 1989 to January 2001, Mr. Edholm was the President, Chief Executive Officer
and co-founder of Brio Technology where he helped grow the company to $150
million in annual sales and over 700 employees. Today, Brio Technology is a
worldwide leading provider of business intelligence and analytic solutions.
Prior to Brio Technology, from 1985 to 1989, Mr. Edholm was a consultant working
for companies such as PepsiCo, Procter & Gamble, General Mills, Kraft Foods and
Mobil Chemical. Mr. Edholm also worked for Arthur Young & Company, where he
co-founded the company's Decision Support Practice. Mr. Edholm holds an M.S.
degree in Engineering Physics from the Royal Institute of Technology, Stockholm
and an MBA from the Stockholm School of Economics.

     Zev Laderman has served as a director of Accrue since May 2001. Mr.
Laderman was the President and Chief Executive Officer of VerticalNet Solutions
until June 2001. Prior to VerticalNet, from August 1999 to September 2000, Mr.
Laderman served as Chief Executive Officer for Tradeum, a commerce software
provider for business-to-business digital marketplaces that was acquired by
VerticalNet in March 2000. From August 1998 to June 1999, Mr. Laderman served as
Executive Vice President of Global Sales at RTS Software. Mr. Laderman also
served many executive roles at Oracle Corporation from March 1995 to August
1998, most recently as Vice President of Oracle's Industrial Sector of Global
Business Unit. Mr. Laderman holds an LLB degree in Law from Hebrew University,
an LLM degree in Law from Bar-Ilan University in addition to an MBA from
Stanford University's Graduate School of Business.

     Jonathan Nelson served as a director of Accrue from its inception in
February 1996 to late 1999, and was re-appointed as a member of the board in
January 2001. Mr. Nelson has served as the Board Chairman of Organic, Inc., an
online business builder, since November 1993, and also served as its Chief
Executive Officer from November 1993 to December 2000. He also served as
Accrue's President and Chief Executive Officer from February 1996 until May
1996. Mr. Nelson received a B.A. degree in History and Art History from
Allegheny College.

     Robert Smelick has served as a director of Accrue since May 1996. Mr.
Smelick is the managing director of Sterling Payot Management, Inc., the general
partner of Sterling Payot Capital, L.P., an investment partnership specializing
in technology based start-up companies and he is also a managing principal and
founding director of Sterling Payot Company, a private investment banking firm.
Before founding Sterling Payot Company in 1989, Mr. Smelick was a Managing
Director of First Boston Corporation. Prior to that, Mr. Smelick was an
investment banking partner of Kidder, Peabody & Co. Mr. Smelick received a B.A.
degree from Stanford University and an M.B.A. from Harvard Business School. He
also attended University of Melbourne in Melbourne, Australia. Mr. Smelick
currently serves as a director of Willamette Industries, a producer of paper
products, building materials and related specialty products and services.

                                        56
<PAGE>   59

ITEM 11. EXECUTIVE COMPENSATION

     The information required by this Item is incorporated by reference from our
Proxy Statement under the captions "Executive Compensation," "Summary
Compensation Table," "Option Grants in Last Fiscal Year," and "Aggregate Option
Exercises in Last Fiscal Year and Fiscal Year End Option Values."

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     The information relating to ownership of our equity securities by certain
beneficial owners and management is incorporated by reference from our Proxy
Statement as set forth under the caption "Stock Ownership of Certain Beneficial
Owners and Management."

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     The information relating to certain relationships and related transactions
is incorporated by reference from our Proxy Statement under the captions
"Certain Transactions" and "Compensation Committee Interlocks and Insider
Participation."

                                    PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULE, AND REPORTS ON FORM 8-K

a. The following documents are filed as part of this Report:

     1. Financial Statements

     Report of Independent Accountants

     Consolidated Balance Sheets -- March 31, 2000 and 2001

     Consolidated Statements of Operations -- Three Years Ended March 31, 2001

     Consolidated Statements of Stockholders' Equity -- Three Years Ended March
31, 2001

     Consolidated Statements of Cash Flows -- Three Years Ended March 31, 2001

     Notes to Consolidated Financial Statements -- Three Years Ended March 31,
2001

     2. Exhibits

     See Exhibit Index.

     3. Financial Statement Schedule

     Schedule II -- Valuation and Qualifying Accounts is filed on page 59 of
this report

b. Reports on Form 8-K.

     We filed a Current Report on Form 8-K on March 15, 2001 with the Securities
and Exchange Commission to announce the appointment of Jeffrey Walker as our new
President and Chief Executive Officer, and the appointment of Mr. Walker and
Yorgen Edholm as members of our Board of Directors.

                                        57
<PAGE>   60

       REPORT OF INDEPENDENT ACCOUNTANTS ON FINANCIAL STATEMENT SCHEDULE

To the Board of Directors and Stockholders of Accrue Software, Inc.

     In connection with our audits of the consolidated financial statements of
Accrue Software, Inc. at March 31, 2000 and 2001, and for each of the three
years in the period ended March 31, 2001, which financial statements are
included in this Form 10-K, we have also audited the financial statement
schedule listed in Item 14 herein. In our opinion, this financial statement
schedule, when considered in relation to the basic financial statements taken as
a whole, presents fairly, in all material respects, the information required to
be included therein.

/s/ PricewaterhouseCoopers LLP

San Jose, California
June 28, 2001

                                        58
<PAGE>   61

                                                                     SCHEDULE II

                             ACCRUE SOFTWARE, INC.

                       VALUATION AND QUALIFYING ACCOUNTS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                BALANCE AT                                   BALANCE AT
                                             BEGINNING OF YEAR    ADDITIONS    WRITE-OFFS    END OF YEAR
                                             -----------------    ---------    ----------    -----------
<S>                                          <C>                  <C>          <C>           <C>
Allowance for sales returns and doubtful
  accounts:
  Year end March 31, 1999..................       $    25          $   251      $  (155)       $   121
  Year end March 31, 2000..................           121              296           --            417
  Year end March 31, 2001..................           417            4,471       (1,437)         3,451
Valuation allowance for deferred tax
  assets:
  Year end March 31, 1999..................         2,739            2,808           --          5,547
  Year end March 31, 2000..................         5,547           28,527           --         34,074
  Year end March 31, 2001..................        34,074            5,005           --         39,079
</TABLE>

                                        59
<PAGE>   62

                                   SIGNATURES

     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this Report be signed on
its behalf by the undersigned, thereunto duly authorized.

                                          ACCRUE SOFTWARE, INC.

                                          By:     /s/ JEFFREY S. WALKER
                                            ------------------------------------
                                                     Jeffrey S. Walker
                                               President and Chief Executive
                                                           Officer
                                               (Principal Executive Officer)

                                          By:     /s/ HARRISON N. PAIST
                                            ------------------------------------
                                                     Harrison N. Paist
                                               Vice President of Finance and
                                              Interim Chief Financial Officer

Date: July 5, 2001

     Pursuant to the requirements of the Securities Exchange Act of 1934, this
amendment to the Annual Report on Form 10-K has been signed by the following
persons in the capacities and on the dates indicated.

<TABLE>
<CAPTION>
               SIGNATURE                                  TITLE                       DATE
               ---------                                  -----                       ----
<C>                                      <C>                                      <S>
         /s/ JEFFREY S. WALKER            President and Chief Executive Officer   July 5, 2001
---------------------------------------       (Principal Executive Officer)
           Jeffrey S. Walker

         /s/ HARRISON N. PAIST            Vice President of Finance and Interim   July 5, 2001
---------------------------------------          Chief Financial Officer
           Harrison N. Paist                    (Principal Financial and
                                                   Accounting Officer)

                   *                                    Director                  July 5, 2001
---------------------------------------
             Yorgen Edholm

                   *                                    Director                  July 5, 2001
---------------------------------------
             David Folkman

                   *                                    Director                  July 5, 2001
---------------------------------------
             Max D. Hopper

                   *                                    Director                  July 5, 2001
---------------------------------------
             Zev Laderman

                   *                                    Director                  July 5, 2001
---------------------------------------
            Jonathan Nelson

                   *                       Chairman of the Board of Directors     July 5, 2001
---------------------------------------
            Robert Smelick

      *By: /s/ JEFFREY S. WALKER
---------------------------------------
           Jeffrey S. Walker
           Attorney-in-Fact
</TABLE>

                                        60
<PAGE>   63

                                 EXHIBIT INDEX

<TABLE>
<CAPTION>
   EXHIBIT
    NUMBER                                DESCRIPTION
   -------                                -----------
<C>               <S>
 1.1+             Underwriting Agreement dated July 29, 1999 from our initial
                  public offering.
 2.1++            Form of Agreement and Plan of Merger and Reorganization
                  dated at September 14, 1999, among Accrue Software, Inc.,
                  Marketwave Acquisition Corp., Marketwave Corporation and
                  Shareholders of Marketwave Corporation.
 2.2+++           Form of Agreement and Plan of Merger and Reorganization
                  dated at November 17, 1999, among Accrue Software, Inc.,
                  NeoVista Acquisition Corp. and NeoVista Software, Inc.
 3.1+             Amended and Restated Certificate of Incorporation of Accrue
                  Software, Inc.
 3.2+             Amended and Restated Certificate of Incorporation of Accrue
                  Software, Inc. (proposed).
 3.3+             Amended and Restated Bylaws of Accrue Software, Inc.
 4.1+             Specimen Stock Certificate.
 4.2++            Form of Investor Rights Agreement, dated September 30, 1999,
                  among Accrue Software, Inc. and the Shareholders of
                  Marketwave Corporation.
 4.3++++          Marketwave Corporation 1997 Stock Option Plan.
 4.4++++          NeoVista Software, Inc. 1991 Incentive Stock Option Plan.
 4.5++++          NeoVista Software, Inc. 1991 Non-Qualified Stock Option
                  Plan.
 4.6+++++++       2000 Non-Executive Stock Option Plan.
10.1+             Form of Indemnification Agreement between Accrue Software,
                  Inc. and each of its officers and directors.
10.2+             Common Stock Purchase Warrant issued to Sterling Payot
                  Company on May 3, 1996, exercisable for 350,000 shares of
                  Common Stock and letter amendment dated May 23, 1999 between
                  Accrue Software, Inc. and Sterling Payot Company.
10.3+             1996 Stock Plan, as amended August 13, 1998, May 23, 1999,
                  and August 31, 2000 and form of agreement thereunder.
10.4+             Employment letter agreement effective February 1996 between
                  Accrue Software, Inc. and Bob Page.
10.5+**           Software License Agreement dated July 1, 1997 between Accrue
                  Software, Inc. and VI/ Visualize, Inc.
10.6+             Loan and Security Agreement dated September 19, 1997 between
                  Accrue Software, Inc. and Silicon Valley Bank, as amended by
                  the Loan Modification Agreement dated April 9, 1999.
10.7+             Settlement Agreement dated March 3, 1998 between Accrue
                  Software, Inc. and Simon Roy, as amended by Amendment No. 1
                  dated April 29, 1998.
10.8+             Settlement Agreement and Mutual Release dated May 13, 1998
                  between Accrue Software, Inc. and William R. Stein.
10.9+             Employment letter agreement dated June 16, 1998 between
                  Accrue Software, Inc. and Richard D. Kreysar.
10.10+            Second Amended and Restated Investor Rights Agreement dated
                  August 13, 1998.
10.11+            Employment letter agreement dated November 5, 1998 between
                  Accrue Software, Inc. and Brett Kilpatrick.
10.12+            Standard Sublease dated February 25, 1999 between Accrue
                  Software, Inc. and Premisys Communications, Inc., as
                  sublessor, and Lease Agreement dated June 4, 1998 between
                  Premisys Communications, Inc. and Aetna Life Insurance
                  Company, as master landlord, for 48634 Milmont Drive,
                  Fremont, CA 94538.
10.13+**          OEM Agreement dated March 29, 1999 between Accrue Software,
                  Inc. and Informix Software, Inc.
</TABLE>

                                        61
<PAGE>   64

<TABLE>
<CAPTION>
   EXHIBIT
    NUMBER                                DESCRIPTION
   -------                                -----------
<C>               <S>
10.14+            1999 Employee Stock Purchase Plan dated May 23, 1999 and
                  form of agreement thereunder.
10.15+            1999 Directors' Stock Option Plan dated May 23, 1999 and
                  form of agreement thereunder.
10.16+            Loan Modification Agreement with Silicon Valley Bank dated
                  June 22, 1999.
10.17+            Warrant Purchase Agreement with Silicon Valley Bank dated
                  May 25, 1999.
10.18+            Employment letter agreement dated March 3, 1999 between
                  Accrue Software, Inc. and Gregory C. Walker.
10.19+++++        Employment letter agreement dated September 22, 1999 between
                  Accrue Software, Inc. and Bob Wyman.
10.20+++++        Employment letter agreement dated November 28, 1999 between
                  Accrue Software, Inc. and Jonathan Becher.
10.21+++++        Employment letter agreement dated May 26, 2000 between
                  Accrue Software, Inc. and Ron Yu.
10.22++++++*      Software License Agreement dated as of July 1, 2000 between
                  VI/Visualize, Inc. and Accrue Software, Inc.
10.23++++++++     Separation Agreement and Mutual Release dated March 24, 2001
                  between Richard D. Kreysar and Accrue Software, Inc.
10.24             Employment letter agreement dated February 26, 2001 between
                  Accrue Software, Inc. and Judson Groshong.
10.25++++++++     Employment letter agreement dated March 8, 2001 between
                  Accrue Software, Inc. and Jeffery Walker.
10.26++++++++     Separation Agreement and Mutual Release dated June 12, 2001
                  between Gregory C. Walker and Accrue Software, Inc.
23.1              Consent of Independent Accountants
</TABLE>

---------------
       * Confidential treatment has been requested with respect to certain
         portions of this Exhibit which has been filed separately with the
         Commission.

      ** Confidential treatment has been granted with respect to certain
         portions of this Exhibit which has been filed separately with the
         Commission.

       + Previously filed with our Registration Statement on Form S-1
         (#333-79491) and incorporated herein by reference.

      ++ Previously filed with our Current Report on Form 8-K dated September
         30, 1999, and incorporated herein by reference.

     +++ Previously filed with our Current Report on Form 8-K dated January 14,
         2000, and incorporated herein by reference.

   ++++ Previously filed with our Registration Statement on Form S-8
        (#333-95903) and incorporated herein by reference.

  +++++ Previously filed with our Quarterly Report on Form 10-Q for the period
        ended June 30, 2000 and incorporated herein by reference.

  ++++++ Previously filed with our Quarterly Report on Form 10-Q for the period
         ended September 30, 2000 and incorporated herein by reference.

 +++++++ Previously filed with our Registration Statement on Form S-8
         (#333-64200) and incorporated herein by reference.

++++++++ Previously filed with our Annual Report on Form 10-K filed with the
         Commission on June 29, 2001, and incorporated herein by reference.

                                        62