Document Headings

                    Document headings vary by document type but may contain                    the following:                  
                -                       the agency or agencies that issued and signed a document                    
                -                       the number of the CFR title and the number of each part                      the document amends, proposes to amend, or is directly                      related to                    
                -                       the agency docket number / agency internal file number                    
                -                       the RIN which identifies each regulatory action listed in                      the Unified Agenda of Federal Regulatory and Deregulatory                      Actions                    

                    See the                                          Document Drafting Handbook                                        for more details.                  

###### Department of Energy

###### Energy Information Administration

# AGENCY:

Energy Information Administration (EIA), Department of Energy (DOE).

# ACTION:

Agency Information Collection Activities: Proposed Collection; Comment Request.

# SUMMARY:

The EIA is soliciting comments on the proposed three-year extension to the Form, DOE-887, “DOE Customer Surveys.”

# DATES:

Comments must be filed by June 29, 2009. If you anticipate difficulty in submitting comments within that period, contact the person listed below as soon as possible.

# ADDRESSES:

                        Send comments to Alethea Jennings. To ensure receipt of the comments by the due date, submission by FAX (202-586-5271) or e-mail (                        *Alethea.Jennings@eia.doe.gov*) is also recommended. The mailing address is Statistics and Methods Group (EI-70), Forrestal Building, U.S. Department of Energy, 1000 Independence Ave., SW., Washington, DC 20585-0670. Alternatively, Alethea Jennings may be contacted by telephone at 202-586-5879.                    

# FOR FURTHER INFORMATION CONTACT:

Requests for additional information or copies of any forms and instructions should be directed to Alethea Jennings at the address listed above.

# SUPPLEMENTARY INFORMATION:

I. Background

II. Current Actions

III. Request for Comments

## I. Background

                    The Federal Energy Administration Act of 1974 (Pub. L. 93-275, 15 U.S.C. 761*et seq.*) and the DOE Organization Act (Pub. L. 95-91, 42 U.S.C. 7101*et seq.*) require the EIA to carry out a centralized, comprehensive, and unified energy information program. This program collects, evaluates, assembles, analyzes, and disseminates information on energy resource reserves, production, demand, technology, and related economic and statistical information. This information is used to assess the adequacy of energy resources to meet near and longer term domestic demands.                

                    The EIA, as part of its effort to comply with the Paperwork Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. 3501*et seq.*), provides the general public and other Federal agencies with opportunities to comment on collections of energy information conducted by or in conjunction with the EIA. Any comments received help the EIA to prepare data requests that maximize the utility of the information collected, and to assess the impact of collection requirements on the public. Also, the EIA will later seek approval by the Office of Management and Budget (OMB) under section 3507(a) of the Paperwork Reduction Act of 1995.                

                    On September 11, 1993, the President signed Executive Order No. 12862 aimed at “ensuring [] the Federal Government provides the highest quality service possible to the American people.” The Order discusses surveys as a means for determining the kinds and qualities of service desired by Federal Government customers and for                           ( print page 19548)                        determining satisfaction levels for existing services. These voluntary customer surveys will be used to ascertain customer satisfaction with the Department of Energy in terms of services and products. Respondents will be individuals and organizations that are the recipients of the Department's services and products. Previous customer surveys have provided useful information to the Department for assessing how well the Department is delivering its services and products and for making improvements. The results are used internally and summaries are provided to the Office of Management and Budget on an annual basis, and are used to satisfy the requirements and the spirit of Executive Order No. 12862.                

## II. Current Actions

The request to OMB will be for a three-year extension of the expiration date of approval for the Form DOE-887 “DOE Customer Surveys.” Examples of previously conducted customer surveys are available upon request. Planned activities in the next three years reflect an increased emphasis on and expansion of these activities, including an increased use of Web-based and electronic means for obtaining customer input.

## III. Request for Comments

Prospective respondents and other interested parties should comment on the actions discussed in item II. The following guidelines are provided to assist in the preparation of comments.

As a Potential Respondent to the Request for Information:

A. Is the proposed collection of information necessary for the proper performance of the functions of the agency and does the information have practical utility?

B. What actions could be taken to help ensure and maximize the quality, objectivity, utility, and integrity of the information to be collected?

C. Are the instructions and definitions clear and sufficient? If not, which instructions need clarification?

D. Can the information be submitted by the respondent by the due date?

E. Public reporting burden for this collection is estimated to average .25 hours per response. The estimated burden includes the total time necessary to provide the requested information. In your opinion, how accurate is this estimate?

F. The agency estimates that the only cost to a respondent is for the time it will take to complete the collection. Will a respondent incur any start-up costs for reporting, or any recurring annual costs for operation, maintenance, and purchase of services associated with the information collection?

G. What additional actions could be taken to minimize the burden of this collection of information? Such actions may involve the use of automated, electronic, mechanical, or other technological collection techniques or other forms of information technology.

H. Does any other Federal, State, or local agency collect similar information? If so, specify the agency, the data element(s), and the methods of collection.

As a Potential User of the Information to be Collected:

A. Is the proposed collection of information necessary for the proper performance of the functions of the agency and does the information have practical utility?

B. What actions could be taken to help ensure and maximize the quality, objectivity, utility, and integrity of the information disseminated?

C. Is the information useful at the levels of detail to be collected?

D. For what purpose(s) would the information be used? Be specific.

E. Are there alternate sources for the information and are they useful? If so, what are their weaknesses and/or strengths?

Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval of the form. They also will become a matter of public record.

Statutory Authority:Executive Order 12,862 § 1, 58 FR 48,257 (Sept. 11, 1993).

Issued in Washington, DC, April 23, 2009.

Stanley R. Freedman,

Acting Director, Statistics and Methods Group, Energy Information Administration.

[FR Doc. E9-9758 Filed 4-28-09; 8:45 am]

BILLING CODE 6450-01-P