Federal Register / Vol. 77, No. 154 / Thursday, August 9, 2012 / Notices 47591 

The purpose of this notice is to solicit 

comments from the public (as well as 

affected agencies) concerning our 

information collection. These comments 

will help us: 

(1) Evaluate whether the collection of 

information is necessary for the proper 

performance of the functions of the 

Agency, including whether the 

information will have practical utility; 

(2) Evaluate the accuracy of our 

estimate of the burden of the collection 

of information, including the validity of 

the methodology and assumptions used; 

(3) Enhance the quality, utility, and 

clarity of the information to be 

collected; and 

(4) Minimize the burden of the 

collection of information on those who 

are to respond, through use, as 

appropriate, of automated, electronic, 

mechanical, and other collection 

technologies; e.g., permitting electronic 

submission of responses. 

Estimate of burden: The public 

reporting burden for this collection of 

information is estimated to average 0.25 

hours per response. 

Respondents: Individuals and 

households; businesses and 

organizations; State, local, or Tribal 

government. 

Estimated annual number of 

respondents: 70,000. 

Estimated annual number of 

responses per respondent: 1. 

Estimated annual number of 

responses: 70,000. 

Estimated total annual burden on 

respondents: 17,500 hours. (Due to 

averaging, the total annual burden hours 

may not equal the product of the annual 

number of responses multiplied by the 

reporting burden per response.) 

All responses to this notice will be 

summarized and included in the request 

for OMB approval. All comments will 

also become a matter of public record. 

Done in Washington, DC, this 3rd day of 

August 2012. 

Kevin Shea, 

Acting Administrator, Animal and Plant 

Health Inspection Service. 

[FR Doc. 2012–19536 Filed 8–8–12; 8:45 am] 

BILLING CODE 3410–34–P 

DEPARTMENT OF AGRICULTURE 

Animal and Plant Health Inspection 

Service 

[Docket No. APHIS–2012–0059] 

Notice of Request for Extension of 

Approval of an Information Collection; 

Plant Protection and Quarantine 

Stakeholder/Customer Satisfaction 

Survey 

AGENCY: Animal and Plant Health 

Inspection Service, USDA. 

ACTION: Extension of approval of an 

information collection; comment 

request. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, this 

notice announces the Animal and Plant 

Health Inspection Service’s intention to 

request an extension of approval of an 

information collection associated with a 

Plant Protection and Quarantine 

stakeholder/customer satisfaction 

survey. 

DATES: We will consider all comments 

that we receive on or before October 9, 

2012. 

ADDRESSES: You may submit comments 

by either of the following methods: 

• Federal eRulemaking Portal: Go to 

http://www.regulations.gov/ 

#!documentDetail;D=APHIS–2012– 

0059–0001. 

• Postal Mail/Commercial Delivery: 

Send your comment to Docket No. 

APHIS–2012–0059, Regulatory Analysis 

and Development, PPD, APHIS, Station 

3A–03.8, 4700 River Road Unit 118, 

Riverdale, MD 20737–1238. 

Supporting documents and any 

comments we receive on this docket 

may be viewed at http:// 

www.regulations.gov/ 

#!docketDetail;D=APHIS–2012–0059 or 

in our reading room, which is located in 

room 1141 of the USDA South Building, 

14th Street and Independence Avenue 

SW., Washington, DC. Normal reading 

room hours are 8 a.m. to 4:30 p.m., 

Monday through Friday, except 

holidays. To be sure someone is there to 

help you, please call (202) 799–7039 

before coming. 

FOR FURTHER INFORMATION CONTACT: For 

information on the Plant Protection and 

Quarantine stakeholder/customer 

satisfaction survey, contact Mr. 

Christopher Bembenek, 

Communications Customer Service, 

PPQ, RPM, APHIS, 4700 River Road, 

Riverdale, MD 20737; (301) 851–2046. 

For copies of more detailed information 

on the information collection, contact 

Mrs. Celeste Sickles, APHIS’ 

Information Collection Coordinator, at 

(301) 851–2908. 

SUPPLEMENTARY INFORMATION: 

Title: Plant Protection and 

Quarantine; Stakeholder/Customer 

Satisfaction Survey. 

OMB Number: 0579–0360. 

Type of Request: Extension of 

approval of an information collection. 

Abstract: In 2003, the Plant Health 

Programs (PHP) unit, Plant Protection 

and Quarantine, Animal and Plant 

Health Inspection Service, obtained 

from the International Organization for 

Standardization (ISO, a 

nongovernmental, worldwide network 

of national standards institutes) 

certification in the ISO 9001:2000 

standard for its permit services. The ISO 

9001:2000 standard specifies the 

requirements for a quality management 

system. To meet the ISO 9001:2000 

standard, an organization must 

demonstrate its ability to consistently 

provide a product that meets customer 

quality requirements and applicable 

regulatory requirements, while aiming 

to enhance customer satisfaction 

through effective application of the 

system, including processes for 

continual improvement of its 

performance. 

In 2009, PHP did not renew its 

certification in the ISO 9001:2000 

standard due to internal agency 

changes; however, PHP determined that 

it wanted to continue to measure the 

performance of its quality management 

system by monitoring information 

related to customer perception in 

relationship to customer requirements. 

PHP has determined that the best 

method for obtaining this information is 

through the use of stakeholder/customer 

satisfaction surveys. PHP will use 

responses derived from these surveys to 

develop new processes and modify 

existing procedures to provide 

customers with the optimal level of 

service. 

The survey is intended to solicit 

stakeholder and customer feedback with 

regard to their satisfaction with the 

regulatory services of Permit Services 

and Pest Permit Evaluations. Responses 

from the survey recipients will be 

voluntary. After the information 

collection request is approved by the 

Office of Management and Budget 

(OMB), PHP would allow stakeholders 

and customers to complete surveys in 

one of several ways: 

• Customers and stakeholders 

contacting PHP by telephone will be 

given the option to complete a brief 

survey following their conversation 

with a staff member. 

• Customers and stakeholders will 

have surveys emailed to them for 

completion and return by email or 

facsimile. 


tkelley on DSK3SPTVN1PROD with NOTICES
47592 Federal Register / Vol. 77, No. 154 / Thursday, August 9, 2012 / Notices 

• Customers and stakeholders will 

have survey invitations containing a 

link to a short, online survey emailed to 

them. 

• Customers and stakeholders who 

call APHIS toll-free number (877–770– 

5990) can select the option to take the 

survey. 

• Customers and stakeholders who 

contact Permit Services by telephone 

will have their telephone number 

captured at the end of the call. The 

Interactive Voice Response’s automatic 

call attendant will randomly select a 

number. The call attendant will call and 

greet the individual, and provide an 

opportunity for the individual to 

participate in the survey. 

We are asking OMB to approve our 

use of these information collection 

activities for 3 years. 

The purpose of this notice is to solicit 

comments from the public (as well as 

affected agencies) concerning our 

information collection. These comments 

will help us: 

(1) Evaluate whether the collection of 

information is necessary for the proper 

performance of the functions of the 

Agency, including whether the 

information will have practical utility; 

(2) Evaluate the accuracy of our 

estimate of the burden of the collection 

of information, including the validity of 

the methodology and assumptions used; 

(3) Enhance the quality, utility, and 

clarity of the information to be 

collected; and 

(4) Minimize the burden of the 

collection of information on those who 

are to respond, through use, as 

appropriate, of automated, electronic, 

mechanical, and other collection 

technologies; e.g., permitting electronic 

submission of responses. 

Estimate of burden: The public 

reporting burden for this collection of 

information is estimated to average 0.16 

hours per response. 

Respondents: Persons who require a 

permit. 

Estimated annual number of 

respondents: 500. 

Estimated annual number of 

responses per respondent: 1. 

Estimated annual number of 

responses: 500. 

Estimated total annual burden on 

respondents: 48 hours. (Due to 

averaging, the total annual burden hours 

may not equal the product of the annual 

number of responses multiplied by the 

reporting burden per response.) 

All responses to this notice will be 

summarized and included in the request 

for OMB approval. All comments will 

also become a matter of public record. 

Done in Washington, DC, this 3rd day of 

August 2012. 

Kevin Shea, 

Acting Administrator, Animal and Plant 

Health Inspection Service. 

[FR Doc. 2012–19535 Filed 8–8–12; 8:45 am] 

BILLING CODE 3410–34–P 

DEPARTMENT OF AGRICULTURE 

Forest Service 

Ketchikan Resource Advisory 

Committee 

AGENCY: Forest Service, USDA. 

ACTION: Notice of meeting. 

SUMMARY: The Ketchikan Resource 

Advisory Committee will meet in 

Ketchikan, Alaska, September 11, 2012. 

The purpose of this meeting is 

monitoring of projects being 

implemented under Public Law 110– 

343 and if authorized by the Secretary 

of Agriculture by the meeting date, to 

review and recommend projects to be 

funded under Public Law 112–141. 

DATES: The meeting will be held 

September 11, 2012 at 5 p.m. 

ADDRESSES: The meeting will be held at 

the Ketchikan-Misty Fiords Ranger 

District, 3031 Tongass Avenue, 

Ketchikan, Alaska. Send written 

comments to Ketchikan Resource 

Advisory Committee, c/o District 

Ranger, USDA Forest Service, 3031 

Tongass Ave., Ketchikan, AK 99901, or 

electronically to Diane Daniels, RAC 

Coordinator at ddaniels@fs.fed.us. 

FOR FURTHER INFORMATION CONTACT: 

Diane Daniels, RAC Coordinator 

Ketchikan-Misty Fiords Ranger District, 

Tongass National Forest, (907) 228– 

4105. 

SUPPLEMENTARY INFORMATION: The 

meeting is open to the public. 

Committee discussion is limited to 

Forest Service staff and Committee 

members. However, public input 

opportunity will be provided and 

individuals will have the opportunity to 

address the Committee at that time. 

Dated: July 30, 2012. 

Jeff DeFreest, 

District Ranger. 

[FR Doc. 2012–19203 Filed 8–8–12; 8:45 am] 

BILLING CODE 3410–11–M 

DEPARTMENT OF AGRICULTURE 

Forest Service 

Umatilla National Forest, Columbia 

County Resource Advisory Committee 

AGENCY: Forest Service, USDA. 

ACTION: Notice of meeting. 

SUMMARY: The Umatilla National Forest, 

Columbia County Resource Advisory 

Committee will meet in Dayton, 

Washington as authorized under the 

Secure Rural Schools and Community 

Self-Determination Act. Purpose of the 

meeting will be to monitor projects 

being implemented under Public Law 

110–343 and if authorized by the 

Secretary of Agriculture by the meeting 

date, to review and recommend projects 

to be funded under Public Law 112–141. 

This meeting is open to the public. 

DATE: Meeting will be held on 

September 17, 2012, and will begin at 7 

p.m. 

ADDRESSES: Meeting will be held at the 

U.S. Post Office, 202 South Second 

Street, Dayton, WA. Written comments 

should be sent to Monte Fujishin, 

Pomeroy Ranger District, 71 West Main 

Street, Pomeroy, WA 99347. Comments 

may also be sent via email to 

mfujishin@fs.fed.us, or via facsimile to 

509–843–4621. 

All comments, including names and 

addresses when provided, are placed in 

the record and are available for public 

inspection and copying. Interested 

publics may inspect comments received 

at Pomeroy Ranger District, 71 West 

Main Street, Pomeroy, WA 99347. 

Visitors are encouraged to call ahead to 

509–843–1891 to facilitate entry into the 

building. 

FOR FURTHER INFORMATION CONTACT: 

Monte Fujishin, RAC Designated 

Federal Official, USDA, Umatilla 

National Forest, Pomeroy Ranger 

District, 71 West Main Street, Pomeroy, 

WA 99347; (509) 843–1891; Email 

mfujishin@fs.fed.us. 

Individuals who use 

telecommunication devices for the deaf 

(TDD) may call the Idaho, Washington 

Relay Service at 1–800–377–3529, 24 

hours a day, 365 days a year. 

SUPPLEMENTARY INFORMATION: The 

meeting is open to the public. The 

following business will be conducted: 

(1) Monitor and review progress of 

projects implemented under Public Law 

110–343, (2) If authorized by the 

Secretary of Agriculture by the meeting 

date, to review and recommend projects 

to be funded under Public Law 112–141, 

and if there are participants, (3) Public 

Comment. Persons who wish to bring 

related matters to the attention of the 

Committee may file written statements 

with the Committee staff before or after 

the meeting. 


tkelley on DSK3SPTVN1PROD with NOTICES