# ,

BEFORE THE U.S. DEPARTMENT OF TRANSPORTATION

OFFICE OF HEARINGS WASHINGTON, D. C.
In The Matter Of: Served July 31, 2013 FRIENDSHIP AIRWAYS, INC., dba YELLOW AIR TAXI, and CHRISTOPHER BEHNAM
Enforcement Proceeding Docket OST-2013-0066 Judge J.E. Sullivan

Office ofAviation Enforcement and Proceedings Response to Order Directing Supplemental Proof ofService in Support ofMotion for Default Judgment The Office ofAviation Enforcement aod Proceedings (OAEP) hereby responds to Your Honor's Order Directing Supplemental Proof ofService in Support ofthe OAEP's Motion for Default Judgment. On April 3, 2013, the OAEP filed anotice ofenforcement proceeding and accompanying "'1; ." complaint (Complaint) against Respondent Friendship Airways, Inc., dba Yellow Air Taxi (Yellow Air Taxi) and Respondent Christopher Behnam, president and owner ofYellow Air Taxi, for violations of 14CFR Part 374, for failure to process credit card refunds within the required period oftime, and for violations of49 U.S.C. 

## SS 41101 and 41712. The Complaint sought an assessment ofcivil penalties against the Respondents, jointly and severally, in the amount of $67,500, and also sought non-monetary relief against the Respondent Christopher Behnam. On June 6, 2013, the OAEP filed aMotion forDefault Judgment (Motion) in the abovecaptioned case requesting the Department's Office ofHearings to graot the Motion aod to issuean order finding the facts alleged in the complaint tobe true, directing the Respondents to cease

and desist from fUliher violations, and assessing acivil penalty of$67,500 within fifteen days of the effective date ofthe order. As setforth inthe Motion, the OAEP served the Complaint on the Respondents by three methods: First-Class Mail, Certified Mail, return-receipt requested, and electronic mail. As ofthe date the Motion was filed, the Respondents had not responded to the Complaint or filed an answer. On July 9, 2013, the Department's Office ofHearings ordered the OAEP (0file a supplemental statement with eight specific inquiries regarding proof ofservice in support of its Motion. Below are the Department's Office ofHearings' inquires and the OAEP's responses.
a. Inquiry: The address ofrecord for each Respondent that was "on file" with the Department's OffIce ofthe Secretary ofTranspor(ation and the Federal Aviation Administration as ofApril 3, 2013, which the OAEP utilized to serve the C.omplaint by first class mail to each Respondent on April 3. 20] 3. Response: The.address ofrecord forthe Respondents: 2680 NE 24th Street, Pompano Beach, FL 33064, was the lastknown address ofrecord kept on file by the FAA as of April 3, 2013. Respondent Christopher Behnam is a licensed pilot who holds an airline transport certificate (ATP) with the FAA, and as such isrequired to keep an updated address on file with the FAA. I Respondent Yellow Air Taxi, as aformer airtaxi operator certificate holder, also had
an obligation to keep an address ofrecord on file with the Department and the FAA

I Specifically, 14eFR 61.60 ofthe Federal Aviation Regulations state: Change ofaddress. The holder ofapilot, 11ightinstructor, orground instructor certificate who has made a change in permanent mailing address may not, after 30 days leomthat date, exercise the privileges ofthe cel1ilicate unless the holder has notilied inwriting the FAA, Airman Certification Branch, P.O. Box 25082, Oklahoma City, OK 73125, ofthe new permanent mailing address, or ifthe permanellt mailing address includes a post office box number, then the holder's current residential address. 

### 2pursuant 49 U.S.C. ~46103. Section 46103 requires that each air carrier and foreign air carrier shall designate an agent on whom service ofnotice and process in all proceedings before, and actions of, the Secretary ofTransportation (orthe Administrator ofthe FAA) may be made. To implement the requirement ofsection 46103, the OAEP published a notice and advised all U.S. carriers to submit and keep up to date the appropriate information regarding their designated agents with the DOT Dockets Office under Docket number DOT-OST-2002-12555.2 On March 25, 2005, Respondent Friendship Airways submitted its Designation ofAgent for Service ofNotice, Process, Orders, Decisions, and Requirements with the DOT Docket, designating Mr. Pierre Murphy, whose address is 1200 New Hampshire Ave., NW, Washington, DC 20036, as its agent for service. 

### See Attachment A. However, according to Mr. Murphy, he ceased representing Respondent Friendship Airways in all capacities no later than 2007. Respondent Friendship Airways did not update its designated agent information with the DOT Docket in apparent violation of section 46103. In the course ofits investigation of, and enforcement actions against, Respondent Yellow Air Taxi, the OAEP worked with the Southern Florida Flight Standards District Office (SO-FL-FSDO) ofthe FAA, which is the office responsible for oversight and inspection ofYellow Air Taxi's operations by FAA. The OAEP verified several times overthe past two years Respondents' address ofrecord on file with the FAA, which was the "Pompano Beach, Florida" address forboth. See Attachment B. Respondent Christopher Behnam's address was verified by the SO-FL-FSDO as late as March II, 2013. ld. On July 25, 2013, the OAEP verified again with the FAA the address ofrecord

2See, Notice on Designation ofAgent/or Service o/Notice andProcess, August 2, 2002, http://airconsumer.osl.dot.gov/rules/20020802.htm. 3on file forboth Respondents. The FAA's Airmen Certification Branch confirmed that

Respondent Christopher Behnam's address ofrecord is 2680 NE 24th Street, Pompano Beach, FL 33064, and also indicated that is has been Mr. Behnam's address ofrecord since January 27, 1999, and was confirmed as the same address by Mr. Behnam as recently as May 20, 2013, when he renewed his first-class medical certificate. See Attachment C. The FAA also provided the OAEP with acopy ofRespondent Yellow Air Taxi's air operator registry information, which includes YeJlow Air Taxi's last known address ofrecord: 2680 NE 24th Street, Pompano Beach, FL 33064. See Attachment D. Further, the Department's Office ofthe Secretary (OST), specificaJly the Air Carrier Fitness Division within the Office ofthe Assistant Secretary forAviation and International Aililirs, had several communications with the Respondents over the past several years regarding Yellow Air Taxi's economic authority, and the most recent address on file with OST was the same "Pompano Beach, Florida" address as that on file with the FAA. The most recent correspondence sent by the Office ofthe Assistant Secretary forAviation and International Aililirs to the Respondent Yellow Air Taxi was sent onNovember 2, 2011, and the service list indicates the "Pompano Beach, Florida" address. See Attachment E. b. Inquiry: Whether the Complaints mailed by first class mail on April 3, 2013 to each Respondent were ever returned tothe OAEP as undeliverable, and if so, when. Response: The Complaint mailed by first class mail onApril 3, 2013, was not returned to the OAEP as undeliverable.
c. Inquiry: The identity and source ofthe electronic mail addresses for each Respondent that the OAEP utilized on April 23, 2013 to re-serve the Complaint electronically
..
4Response: The email addresses used by the OAEP for service were

Christopher@flvveJlowairtaxi.com and beth@flyyeJlowairtaxi.com. The OAEP communicated bye-mail on several occasions with Respondent Christopher Behnam and his wife Mrs. Beth Behnam. The last communication that the OAEP had with Yellow Air Taxi was through an e-mail toMrs. Behnam on March 25, 2011, atthe email address beth@flvvellowairtaxi.com. The OAEP has notreceived any information indicating that either Respondent Christopher Behnam's orMrs. Behnam's e-mail addresses have changed. d. Inquiry: Whether the OAEP emailed the Complaints on April 23, 2013 with a "delivery"
or "read" receipt confirmation to each Respondent, and ifso, the results of such delivery receipts. Response: The OAEP did not email the Complaint with a "delivery" or "read" receipt confinnation on April 23, 2013. Attached to this filing is the email that the OAEP sent to the Respondents on April 23, 2013. 

### See Attachment F. The emails sent to Christopher@flyyellowairtaxi.com and beth@flvvellowairtaxi.com were not returned as undeliverable.
e. Inquiry: What basis the OAEP has to assert that the individual signing as "Martha Johansen" on Apri] 26, 20]3 is aperson designated to receive documents on behalf of either ofthe named Respondents pursuant to 14C.F.R. 

## !i302.7. Response: The OAEP did not intend to imply that the individual "Martha Johansen" was
an agent for service oraperson designated toreceive documents on behalf ofthe Respondents. Rather the purpose of "Attachment A" to the Motion for Default Judgment
•

5was to demonstrate that an individual atthe Respondent's address ofrecord signed for the documents, and that the complaint was not retumed to the OAEP. f Inquiry: The specific address in "Pompano Beach, FL 33064" atwhich Martha Johansen accepted service by certitied mail, as well as for which Respondent(s) the OAEP asserts that Martha Johansen accepted service. Response: To the best ofthe OAEP's knowledge the specitic address at which Martha Johansen accepted service isthe Respondent's address ofrecord: 2680 NE 24th Street, Pompano Beach FL 33064. This belief is based on the fact that the tracking number for the mailing receipt and the return receipt are the same. See "Attachment A," Motion for Default Judgment, June 6, 2013. In addition, the tracking information for the mail signed by Martha Johansen on April 26, 2013, is attached tothis tiling, though ittoo does not include a specitic street address. See Attachment G. g. Inquiry: Whether the Motions forDetimlt mailed by first class mail to each Respondent on June 6, 2013 were ever returned tothe OAEP as undeliverable, and if so, when. Response: The Motions tor Default were not returned to the OAEP as undeliverable. h. Inquiry: Whether the U.S. Postal Service ever filed return receipts with the OAEP, to confirm that the Motions forDefault mailed by certified mail to each Respondent on June 6,2013, had been delivered, and ifso, whether the individual signing such receipt(s) is a person designated to accept such service on behalf ofthe named Respondent(s) pursuant to 14 C.F.R. 

## S 302.7. Response: The U.S. Postal Service provided contirmation that the package containing the Motions tor Detimlt Judgment was delivered. The Motions for Default Judgment package mailed to the Respondents by certitied mail was delayed atthe post office sorting facility.

6When the delay was discovered, the post office reattempted delivery and on July 29, 2013, the package containing the Motions forDefault Judgment was delivered and Alex Behnam signed as recipient. See Attachment H. To the best ofthe OAEP's knowledge, the package containing the Motions for Default Judgment was delivered to the Respondents' address. The OAEP has no information regarding whether the individual signing for receipt is aperson designated to accept service on behalf ofRespondents. The OAEP submits that ithas complied with the service requirements pursuant to 14 CFR 302.7. The Complaint against the Respondents was served by first class mail and certified mail, return-receipt requested, to the Respondents' address ofrecord on file with the FAA. The Complaint sent by first class mail was notreturned to the OAEP as undeliverable, thus there is a presumption of service. Also, the Complaint sent by certiJied mail was signed for at the Respondents' address ofrecord. According to the FAA's Airmen Certification Branch, Respondent Christopher Behnam verified his address as recently as May 20,2013. In addition,
as ofthe date that Respondent Yellow Air Taxi surrendered its operating certificate to the FAA, August 15,2011, its address ofrecord remained the same. Additionally, between 2011 and 2013 the SO-FL-FSDO conJirmed the Respondents' address ofrecord several times. The licensing and fitness of

nee of OST had the same address ofrecord on tile as the FAA. Finally, the complaint was e-mailed to the e-mail address that Respondent Christopher Behnam provided himself to the OAEP. As oftoday's date, the Respondents have not filed an answer to the complaint. Therefore, the OAEP respectfully renews itsrequest that the Motion for Default Judgment be granted and for an order to be issued finding the facts alleged in the complaint to be true, ordering the Respondents to cease and desist from further violations and to pay acivil penalty of

7$67,500 within fifteen days ofthe effective date ofthe order. We also request that the order

direct Respondent Christopher Behnam to cease and desist for aperiod of 5 years from holding a managerial position with or ownership stake in any carrier, foreign air carrier, or any other entity directly engaged or seeking to engage in airtransportation. The OAEP respectfully requests that this order be issued without notice orhearing, or, ifdeemed appropriate, with an offer ofproof of the allegations set forth 

### inthe complaint.3
Respectfully submitted,



# ;><~-

SAMUEL PODBERESK Y Assistant General Counsel for Aviation Enforcement and Proceedings

Laura E. Jennings Senior Trial Attorney Office ofAviation Enforcement and Proceedings 1200New Jersey Ave., S.E. Washington, DC 20590 (202) 366-0966

3 Although the post olliee delayed delivery oflhe OAEP Motion for Default Judgment to the address ofrecord by certified mail, DOT rules permit service by first class mail and by email, both of which were timely made. 

### 8SERVICE LIST ORIGINAL & ONE COpy U.S. Department ofTransportation Dockets Operations, M-30 West Building, Ground Floor Room W12-10 1200 New Jersey Avenue, S.E. Washington, DC 20590 ONE COPY Laura Jennings, Complainant's Counsel Senior Attorney, Office ofAviation Enforcement and Proceedings, C-70 U.S
..Department ofTransportation 1200 New Jersey Avenue, S.E. (W96-43I) Washington, DC 20590 TEL: 202-366-0966 Samuel Podberesky, Esq., Complainant's Counsel Assistant General Counsel for Aviation and Enforcement Proceedings U.S. Department ofTransportation 1200 New Jersey Avenue, S.E. Washington, DC 20590 Friendship Airways, Inc. dba Yellow Air Taxi, Respondent 2680 N.E. 24 Street Pompano, FL 33064 Christopher Behnam, Respondent President and Owner, Yellow Air Taxi 2680 N.E. 24 Street Pompano, FL 33064 The Honorable J.E. Sullivan, Administrative Law Judge U.S. Department ofTransportation Office ofHearings, M.20 1200 New Jersey Avenue, S.B. (E11-310) Washington, DC 20590
. TEL: 202~366-2132 FAX: 202-366-7536



### -2- Docket No. OST-2013-0066

# ATTACHMENT Au.s. Department of transportation DESIGNATION OF AGENT FOR SERVICE OF NOTICE. PROCESS. ORDERS DECISIONS AND REQUIREMENTS Chief. Documentary Scrvice-s Oi\'. Department of Transportation Washington. D.,C. 20590 

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## -117 ATTENTION: DOCKET SECTION. C.55 

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' (Address) herehy designates. pursuant to section 4610.1ofTitle49ofthe l',S, Code Iformerl)' section I0051hlofthe Fede,",,1 A"iati,," At[ of 1958.as amended) theperson namedbelow asi[sAgentuponwhom sen'ice ofallno[;ce, and process, aod allorder,. deci,ion,. andrequiremems ofthe Department ofTransportation maybemade forandonhehalfof,aid c'an;er. herehy canceling allpresiolls designations ofagcnh made by it tothe DOT. Name ,of Agent (Please Print)
Address 

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# WN!J~ 1)(..,Zoo;?h The Agent so designated has written his name and also his initials in the following space:
Name 

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IN WITNESS WHEREOF. 

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# ATTACHMENT B

### Jennings. Laura(OSn

From: Sent: To: Subject:

Good Morning laura: p.snead@faa.gov Monday, September 26, 2011 6:22 AM Jennings, Laura (OST) RE:Surrender of Friendship Airways, Inc. d/b/a Yellow Air Taxi FAA Air Carrier Certificate # 03PA908H

Mr. Christopher Benham does hold an FAA ATP certificate. According to Florida, Division of Corporations Mr. Behnam is the President and his wife Beth is the Secretary of Friendship Airways, Inc
.. They are the owners. . . As of August 15, 2011 (date of certificate surrender) they were at 2680 N.E. 24 Street, Pompano Beach, Florida 33064 (their home). Information on the FAA database is at that address. Have a nice day. I am in the office all day until 4:30 if you need to talk. Best Regards, Peter E. Snead Aviation Safety Inspector (PMI) 954-641-6185 p.snead@faa.gov

From: To: Date: Subject: <taura.lennings@dot gOY>

PSneadiASOIFAA@FAA 09/2212011 11 :51 AM
. RE: Surrender of Friendship Airways, Inc. dfb/a Yellow Air Taxi FAA Air Carrier certIficate #03PA90BH

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Hi Pete, Iwaswondering if you could tell ,,:,ethe following information: (I left you avoicemail earlier this morning, which you can disregard.)

• DoesChristopher Benham hold anATPcertificate?

• WasChristopher listed asthe owner/President of YellowAirTaxi?

• Isthat last addressof record that you havefor YellowAirTaxi: 4201 RavenswoodRoad,Fort Lauderdale, FL33312. Thanksso much. Laura

1Jennings. Laura (OST)

From: Sent: To: Cc: Subject:

To all: p.snead@faa.gov Monday, October 22, 2012 2:37 PM sergio.lopez@faa.gov franzJuran@faa.gov; Jennings, Laura (OST) Re:Yellow Air Taxi

Last known address and cell phone number for Mr. Behnam is: 2680 N.E. 24 Street, Pompano Beach, Florida 33064, Cell number 954-321-0352. All other old numbers were business phones and disconnected. Surrendered FAA certificate 8/15/2011. Peter E. Snead Aviation Safety Inspector (PMI) 954-641-6185 p.snead@faa.gov

From: To. Cc: Date: Subject: Sergio Lopez/ASO/FAA ASO-FLL-SO-FL-FSDO.19. Fort Lauderdale. FL P Snead/ASO/FAA@FAA Franz Juran/ASO/FAA@FAA, Jaura.jennings@dot.gov 10/18/201204;59 PM Yellow Air Taxi

Pete, By chance, do you have any contact information for the owner of Yellow Air Taxi? Laura Jennings from DOT is trying to get a hold of him. Please let us know when you get a chance. Thanks SergioJennings. Laura (OST)

From: Sent: To: Subject: Attachments:

Laura, sergio.lopez@faa.gov Monday, March 11, 2013 10:44AM Jennings, Laura (OST) Fw: United Pilot pic16827.gif

It appears that Mr. Behnam isstill employed by United Airlines. Below ishis address of record: (Embedded image moved to file: pic16827.gif)

----- Forwarded by Sergio Lopez/ASO/FAA on 03/11/2013 10:29 AM

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# ATTACHMENT CJennings. Laura (OST)

From: Sent: To: Cc: Subject: Attachments: Importance:
Hi laura, tona.gates@faa.gov Thursday, July 2S,2013 11:S7AM Jennings, laura {OSD sergio.lopez@faa.gov 'Confidential: RE:Yellow Air Taxi pic09961Jpg High

OLinecords show Mr. Behnam last reported his address in 200B on a request for replacement certificates for his ATP, Ground Instructor and Flight Engineer certificates as: 26BO NE 24th Street, Pompano Beach, Fl 33064-7701. This address appears to be the address of record since January 27, 1999. Mr. Behnam also received a new first class medical on May 20, 2013 and the address was cenfirmed asthe same address at thaHime, aswell. I hepe this helps! Best regards, (Embedded image meved to file: pic09961.jpg)

Frem: <Iaura.jennings@dot.gov>
To: Sergio lopez/ASO/FAA@FAA Cc: Tona Gates/AMC/FAA@FAA Date: 07/25/2013 OB:36 AM Subject: RE:Yellow Air Taxi

Sergio, As always, thank you fer all .ofy,Ourhelp.

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# ATTACHMENT EOrder 2011-11-3 Served: November 2, 2011 UNITED STATES OF AMERICA DEPARTMENT OF TRANSPORTATION OFFICE OF THE SECRETARY WASHINGTON, D.C.
Issued bythe Department ofTransportation on the 2"dday of November, 2011 Application of FRIENDSHIP AIRWAYS, INC. d/b/a YELLOW AIRTAXI for authority to resume scheduled passenger operations as a commuter air carrier under 49 U.S.C. 

### S 41738

FINAL ORDER Docket DOT-OST -2005-21533

By Order 2011-10-9, issued on October 18,2011, we directed all interested persons to show cause why we should not make final our tentative findings and conclusions that the Department should revoke the Commuter Air Carrier Authorization issued to Friendship Airways, Inc. d/b/a Yellow Air Taxi and deny its application to resume commuter operations, pursuant to 49 U.S.C. 

## S40109(f) and 14CFR Part 298. Interested persons were given 14days to file objections to the order. No objections to the show cause order were received.

ACCORDINGLY,
1. We revoke the Commuter Air Carrier Authorization issued to Friendship Airways, Inc. d/b/a Yellow Air Taxi; 2. We deny the application to resume commuter operations submitted in Docket DOT -OST2005-21533 by Friendship Airways, Inc. d/b/a Yellow Air Taxi.2

3. We will serve a copy ofthis order on the persons listed in Attachment A. By:

SUSAN L. KURLAND Assistant Secretary for Aviation and International Affairs An electronic version ofthis document isavailable on the World Wide Web at

http://www.regulations.govMR CHRISTOPHER BEHNAM

FRIENDSHIP AIRWAYS INC 2680 NE 24 STREET POMPANO BEACH FL 33064

MR JERRY PROENZA POI FOR FRlENDSHIPAJRWAYS INC 2895 SW I45TII AVENUE SUITE 120 MIRAMAR FL 33027

MR PETER LYNCH AGC-300 FAA ASST CHIEF COUNSEL FOR ENFORCEMENT 800 INDEPENDENCE AVE SW WASHINGTON DC 20591 SERVICE LIST FOR .FRIENDSHIP AIRWAYS, INC. d/b/a YELLOW AIR TAXI
MR WILLlAM.I WEBER CERTIFICATION SECTION MANAGER FAA AFS-900 45005 AVIATION DRIVE SUITE 131 DULLES VA 20166

MS ANNE SUISSA RTS-42 OFFICE OF AIRLINE INFORMATION DOT/RSPAlBTS 10-36 1200 NEW JERSEY AVE SE WASHINGTON DC 20590
MR BERNARD STANKUS, RTS-42 OFFICE OF AIRLINE INFORMATION DOT/RSI'AlBTS 10-36 1200 NEW JERSEY AVE SE WASHINGTON DC 20590 Attachment A

REGIONAL COUNSEL FEDERAL AVIATION ADMINISTRATION SOUTHERN REGION POST OFFICE BOX 20636 ATLANTA GA 30320

# ATTACHMENT FJennings. Laura (OST)

From: Sent: To: Subject: Attachments:
Mr. and Mrs. Behnam: Jennings, Laura (OST) Tuesday, April 23, 2013 10:40 AM 'Beth Behnam'; 'Christopher Behnam' Yellow Air Taxiformal complaint Friendship Airways Inc dba Yellow Air Taxi Formal Complaint (2).pdf

The attached Enforcement Complaint was filed before the U.S. Department ofTransportation, Office of Hearings on April 3, 2013. Pursuant to 14 CFR302.405, you asthe Respondent, have 15 days from the date of service (4/3/13) to file an answer. The Complaint was served via first-class mail to 2680 N.E. 24 Street, Pompano Beach, Florida 33064. It will also be sent via certified mail-return receipt requested today. Please indicate: (1) whether you have received the Complaint, (2) whether the above address isstill your address of record, and (3) whether you intend to file an answer to the complaint. Sincerely, Laura Jennings Laura Jennings Senior Attorney U,S. Department of Transportation OST,Office of General Counsel Aviation Enforcement and Proceedings - C-70 1200 New Jersey Ave, S.E., W96-431 Washington, D.C. 20590 202366-0966 (office) 202366-7152 (fax)

1Jennings. Laura (OST)

Full Name: Last Name: First Name: E-mail: E-mail Display As: Beth Behnam Behnam Beth beth@flyyellowairtaxi.com Beth Behnam (beth@flyyellowairtaxLcom)

1Jennings. Laura (OST)

E-mail: E-mail Display As: christopher@flyyellowairtaxi.com christopher@flyyellowairtaxi.com

1

# ATTACHMENT GJennings. Laura (OST)

From: Sent: To: Subject: US_Postal_Service@usps.com Friday, July 26, 2013 9:59 PM Jennings, Laura (OST) U.S. Postal Service Track & Confirm email Restoration - 71791000164304786680 This is a post-only message. Please do not respond. Laura Jennings has requested that you receive this restoration information for Track & Confirm as listed below. Current Track & Confirm e-mail information provided by the U.S. Postal Service. Label Number: 71791000164304786680 Service Type: Certified Mail rn Shipment Activity Location Date & Time



### ------------------------------------------------------------------------------------------------------------------- Delivered Depart USPS Sort Facility Processed through USPS Sort Facility Processed through USPS Sort Facility Depart USPS Sort Facility Processed at USPS Origin Sort Facility Accepted at USPS Origin Sort Facility Electronic Shipping Info Received POMPANO BEACH FL 33064 OPA LOCKA FL 33054 OPA LOCKA FL 33054 OPA LOCKA FL 33054 CAPITOL HEIGHTS MD 20790 CAPITOL HEIGHTS MD 20790

.WASHINGTON DC 20590 April 26, 2013 11 :08 am April 26, 2013 April 26, 2013 1:22 am April 25, 2013 5:47 pm April 24, 2013 April 23, 2013 10:41 pm April 23, 2013 9:26 pm April 23, 2013 USPS has not verified the validity of any email addresses submitted via its online Track & Confirm tool. For more information, or if you have additional questions on Track & Confirm services and features, please visit the Frequently Asked Questions (FAQs) section of our Track & Confirm tool at http://www.usps.com/shipping/trackandconfirmfags.htm
.

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# ATTACHMENT H

### ~ UNITED STATES 

# IJiiiI POSTAL SERVICE

Date: July 30, 2013 Wilma Glover: The following is in response to yourJuly 30,2013 request for delivery information on your Certified MailTM item number 71791000164305446170. The delivery record shows that this item was delivered on July 29,2013 at 12:06 pm in POMPANO BEACH, FL 33064. The scanned image ofthe recipient information is provided below.

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Address of Recipient:

Thank you for selecting the Postal Service foryour mailing needs. Ifyou require additional assistance, please contact your local Post Office or postal representative. Sincerely, United States Postal Service