16124 Federal Register / Vol. 74, No. 67 / Thursday, April 9, 2009 / Rules and Regulations 

and Honeywell Alert Service Bulletin 

7018879–34–A6060, Revision 001; is 

identified only on the first page of these 

documents.) 

TABLE 3—ALL MATERIAL INCORPORATED BY REFERENCE

Document Revision Date 

Honeywell Alert Service Bulletin 7017300–22A6112 .................................................................. 001 .............. February 7, 2008. 

Honeywell Alert Service Bulletin 7018879–34–A6060 ................................................................ 001 .............. January 21, 2008. 

Honeywell Alert Service Bulletin 7018879–34–A6062 ................................................................ Original ........ June 12, 2007. 

Honeywell Alert Service Bulletin 7018879–34–A6063 ................................................................ Original ........ July 6, 2007. 

Honeywell Technical Newsletter A23–6111–008 ........................................................................ 001 .............. February 22, 2007. 

(1) The Director of the Federal Register 

approved the incorporation by reference of 

the service information contained in Table 4 

of this AD under 5 U.S.C. 552(a) and 1 CFR 

part 51. 

TABLE 4—NEW MATERIAL INCORPORATED BY REFERENCE

Document Revision Date 

Honeywell Alert Service Bulletin 7017300–22A6112 .................................................................. 001 .............. February 7, 2008. 

Honeywell Alert Service Bulletin 7018879–34–A6060 ................................................................ 001 .............. January 21, 2008. 

Honeywell Alert Service Bulletin 7018879–34–A6062 ................................................................ Original ........ June 12, 2007. 

Honeywell Alert Service Bulletin 7018879–34–A6063 ................................................................ Original ........ July 6, 2007. 

(2) The Director of the Federal Register 

previously approved the incorporation by 

reference of the service information 

contained in Table 5 of this AD on April 18, 

2007 (72 FR 15818, April 3, 2007). 

TABLE 5—MATERIAL PREVIOUSLY INCORPORATED BY REFERENCE

Document Revision Date 

Honeywell Technical Newsletter A2–6111–008 .......................................................................... 001 .............. February 22, 2007. 

(3) For service information identified in 

this AD, contact Honeywell Technical 

Operations Center, 1944 East Sky Harbor 

Circle, Phoenix, Arizona 85034–3442; 

telephone (U.S. and Canada) 800–601–3099, 

(international) 602–365–3099; e-mail 

AeroTechSupport@Honeywell.com; Internet 

http://www.honeywell.com. 

(4) You may review copies of the service 

information that is incorporated by reference 

at the FAA, Transport Airplane Directorate, 

1601 Lind Avenue, SW., Renton, 

Washington. For information on the 

availability of this material at the FAA, call 

425–227–1221 or 425–227–1152. 

(5) You may also review copies of the 

service information at the National Archives 

and Records Administration (NARA). For 

information on the availability of this 

material at NARA, call 202–741–6030, or go 

to: http://www.archives.gov/federal_register/

code_of_federal_regulations/ibr_

locations.html. 

Issued in Renton, Washington, on March 

30, 2009. 

Stephen P. Boyd, 

Acting Manager, Transport Airplane 

Directorate, Aircraft Certification Service. 

[FR Doc. E9–7790 Filed 4–8–09; 8:45 am] 

BILLING CODE 4910–13–P 

POSTAL SERVICE 

39 CFR Part 111 

Insurance Claims Process Changes 

AGENCY: Postal Service.TM

ACTION: Final rule. 

SUMMARY: The Postal Service is revising 

its regulations governing the processing 

and adjudication of domestic mail 

insurance claims in order to streamline 

the claims process and to provide 

customers with more consistent service. 

DATES: Effective Date: May 11, 2009. 

FOR FURTHER INFORMATION CONTACT: 

Monica Grein, 202–268–8411. 

SUPPLEMENTARY INFORMATION: On 

January 27, 2009, the Postal Service 

published a proposed rule in the 

Federal Register (Volume 74, Number 

16, pages 4727–4729), inviting 

comments on a set of proposed revisions 

to the procedures governing the 

processing and adjudication of domestic 

mail insurance claims. One set of 

comments was received. After reviewing 

those comments, and upon further 

consideration of the proposed revisions, 

the Postal Service has decided to adopt 

the proposed regulations with minor 

revisions described below. 

As noted in the SUPPLEMENTARY

INFORMATION section of the proposed 

rule, the Postal Service is revising its 

regulations to make the online claims 

processing service available to 

customers who purchase domestic 

insurance through any retail channel— 

i.e., USPS.com,® Automated Postal 

Center® kiosks, local Post OfficeTM

facilities, or authorized PC Postage®

providers. In addition, Express Mail®

customers may file online claims, even 

if no additional insurance was 

purchased. Collect on Delivery (COD) 

and Registered MailTM claims may be 

filed by mail or at a Post Office; 

however, they cannot be filed online. 

Under this final rule, a customer may 

also file a claim by downloading a form 

from USPS.com and mailing it directly 

to Postal Service Accounting Services in 

St. Louis, MO, or continue to file the 

claim form at a local Post Office and 

have it sent to St. Louis for them. 

To ensure consistency and service 

quality, all claims will now be 

adjudicated by Accounting Services. 

Local Post Office personnel will no 

longer adjudicate claims. 

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Federal Register / Vol. 74, No. 67 / Thursday, April 9, 2009 / Rules and Regulations 16125 

The damaged goods inspection policy 

for domestic claims is also changed. 

Customers must retain the damaged 

article and container, including 

packaging, wrapping, and any other 

contents received, until the claim is 

fully resolved. Customers are no longer 

required to take these materials to the 

Post Office at the time a claim is filed. 

Rather, upon receiving a request from 

the Postal Service, they are required to 

turn the materials over to their local 

Post Office for inspection, retention, and 

disposition in accordance with the 

claims decision. 

The Registered Mail section is 

changed by updating the term 

‘‘uninsured Registered Mail’’ to 

‘‘Registered Mail with no declared 

value’’ to reflect current policy. 

Evaluation of Comments Received 

The Postal Service received one set of 

comments. In its submission, the 

commenter suggested that the Service 

adopt one consistent procedure for 

filing claims instead of different 

procedures for different mail types. All 

domestic claims, except COD and 

Registered Mail, can be filed online. The 

Postal Service appreciates the interest in 

a uniform filing procedure, and will 

consider this interest as the claims 

procedures evolve. 

The commenter also expressed 

concerns about the customer 

requirement to retain the contents and 

all packaging materials until the claim 

is fully processed. The commenter 

suggested that the Postal Service instead 

accept digital photographs as proof of 

damage or proof of missing contents, 

and allow packaging to be discarded, 

with the contents retained, pending 

final disposition. The Postal Service 

believes that the requirement to retain 

the contents and packaging is necessary 

and is consistent with standard industry 

practices. While photographs may be 

helpful, they are not a substitute for the 

actual materials at the basis of a claim 

and which the Postal Service may need 

to examine. Furthermore, a customer 

who files online may upload digital 

evidence of his or her damaged item, 

but will need to retain the item for 

possible examination by the Postal 

Service. The Postal Service is confident 

that the revised process improves the 

inspection requirements for customers, 

and will consider further improvements 

in the future. 

The commenter also suggested that 

the Postal Service modify the timeframe 

within which a mailer may file an 

inquiry. The Postal Service has 

determined that this suggestion is 

outside the scope of this final rule. 

Finally, the commenter suggested that 

a photocopy of a mailing receipt be 

acceptable as evidence of insurance as 

long as the copy matches the 

information on the package. After 

considering this comment, the Postal 

Service has revised section 3.1.a. to 

permit the submission of photocopies as 

acceptable evidence of insurance, 

except for claims involving Registered 

Mail or COD. 

In addition, the Postal Service has 

made editorial changes to enhance the 

clarity of revised section 2.6.1 and 

section 1.6.3. 

The Postal Service adopts the 

following changes to Mailing Standards 

of the United States Postal Service, 

Domestic Mail Manual (DMM®), which 

is incorporated by reference in the Code 

of Federal Regulations. See 39 CFR 

111.1. 

List of Subjects in 39 CFR Part 111 

Administrative practice and 

procedure, Postal Service. 

■ Accordingly, 39 CFR Part 111 is 

amended as follows: 

PART 111—[AMENDED] 

■ 1. The authority citation for 39 CFR 

Part 111 continues to read as follows: 

Authority: 5 U.S.C. 552(a); 39 U.S.C. 101, 

401, 403, 404, 414, 416, 3001–3011, 3201– 

3219, 3403–3406, 3621, 3622, 3626, 3632, 

3633, and 5001. 

■ 2. Revise the following sections of 

Mailing Standards of the United States 

Postal Service, Domestic Mail Manual 

(DMM) as follows: 

* * * * * 

500 Additional Mailing Services 

503 Extra Services 

* * * * * 

2.0 Registered Mail 

* * * * * 

[Revise heading of 2.6 as follows:] 

2.6 Inquiry on Article With No 

Declared Value 

2.6.1 Who May File 

[Revise 2.6.1 to read as follows:] 

If postal insurance was purchased, the 

claim procedures in 609 apply. The 

procedures in this section apply only to 

Registered Mail with no declared value. 

Only the mailer may file an inquiry on 

Registered Mail with no declared value. 

Only the permit holder may file an 

inquiry on Registered Mail with no 

declared value sent using merchandise 

return service. 

[Revise the heading of 2.6.2 to read as 

follows:] 

2.6.2 When and How To File 

[Revise introductory paragraph to 

read as follows, and delete items 2.6.2a, 

2.6.2b, and 2.6.2c in their entirety:] 

The mailer may not file any inquiry 

until 15 days after the mailing date of 

the article. An inquiry may be filed at 

any Post Office, classified station, or 

classified branch, except for an inquiry 

about matter registered with 

merchandise return service, which must 

be filed by the permit holder at the Post 

Office where the permit is held. An 

inquiry for Registered Mail with no 

declared value must be filed by 

completing a PS Form 1000, Domestic 

or International Claim, which may be 

obtained from any Post Office or online 

at www.usps.com/forms/_pdf/ 

ps1000.pdf. 

* * * * * 

600 Basic Standards for All Mailing 

Services 

* * * * * 

609 Filing Indemnity Claims for Loss 

or Damage 

1.0 General Filing Instructions 

* * * * * 

1.5 Where To File 

[Revise 1.5 to read as follows:] 

A claim may be filed: 

a. Via mail to Domestic Claims, 

Accounting Services (see 608.8) for 

insured mail, Registered Mail, COD, and 

Express Mail. 

b. Online at http://www.usps.com/ 

insuranceclaims/online.htm for 

domestic insured mail and Express 

Mail. Claims for COD and Registered 

Mail cannot be filed online. 

c. By submitting the required 

information at any Post Office facility 

for mailing to Accounting Services in St. 

Louis. 

* * * * * 

1.6 How To File 

[Revise 1.6 by deleting existing text 

and adding 1.6.1, 1.6.2, and 1.6.3 to read 

as follows:] 

1.6.1 Claims Filed by Mail 

Customers may file a claim by 

completing a PS Form 1000, Domestic 

or International Claim, and mailing it to 

Domestic Claims, Accounting Services 

(see 608.8). Customers may print PS 

Form 1000 from http://www.usps.com/ 

insuranceclaims. Evidence of value is 

required and must accompany the PS 

Form 1000. Evidence of insurance must 

be retained by the customer until the 

claim is resolved. For Express Mail COD 

and Registered Mail COD claims, the 

customer must provide both the original 

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16126 Federal Register / Vol. 74, No. 67 / Thursday, April 9, 2009 / Rules and Regulations 

COD receipt and the Express Mail 

receipt or the Registered Mail receipt. 

Upon written request by the USPS, the 

customer must submit proof of damage 

(see 2.0) for damaged items or missing 

contents, in person to a local Post Office 

for inspection, retention, and 

disposition in accordance with the 

claims decision. 

1.6.2 Claims Filed Online 

Customers may file a claim online for 

insured mail and Express Mail at 

http://www.usps.com/insuranceclaims/ 

online.htm. Evidence of value is 

required and may be submitted as an 

uploaded file or sent via First-Class Mail 

to Domestic Claims, Accounting 

Services (see 608.8). Evidence of 

insurance must be retained by the 

customer until the claim is resolved. 

Upon written request by the USPS, the 

customer must submit proof of damage 

(see 2.0) for damaged items or missing 

contents, in person to a local Post Office 

for inspection, retention, and 

disposition in accordance with the 

claims decision. COD and Registered 

Mail claims cannot be filed online. 

1.6.3 Claims Filed at the Post Office 

A customer may file PS Form 1000 at 

a local Post Office, which will then 

forward the form to Accounting Services 

in St. Louis. Customers may print PS 

Form 1000 from http://www.usps.com/ 

insuranceclaims. Evidence of value is 

required and must accompany the PS 

Form 1000. Evidence of insurance must 

be retained by the customer until the 

claim is resolved. For Express Mail COD 

and Registered Mail COD claims, the 

customer must provide both the original 

COD receipt and the Express Mail 

receipt or the Registered Mail receipt. 

Upon written request by the USPS, the 

customer must submit proof of damage 

(see 2.0) for damaged items or missing 

contents, in person to a local Post Office 

for inspection, retention, and 

disposition in accordance with the 

claims decision. 

* * * * * 

2.0 Providing Proof of Loss or Damage 

2.1 Missing Contents 

[Revise the first sentence of 2.1 to 

read as follows:] 

If a claim is filed because some or all 

of the contents are missing, the 

addressee must retain the mailing 

container, including wrapping, 

packaging, and any contents that were 

received, and must, upon written 

request by the USPS, make them 

available to the local Post Office for 

inspection, retention, and disposition in 

accordance with the claims 

decision. * * * 

2.2 Proof of Damage 

[Revise the first and second sentences 

of 2.2 to read as follows:] 

If the addressee files the claim, the 

addressee must retain the damaged 

article and mailing container, including 

wrapping, packaging, and contents, and 

must, upon written request by the 

USPS, make them available for 

inspection. If the mailer files the claim, 

Accounting Services in St. Louis may 

notify the addressee by letter to present 

the damaged article and mailing 

container, including any wrapping, 

packaging, and any other contents 

received, to a local Post Office for 

inspection, retention, and disposition in 

accordance with the claims 

decision. * * * 

* * * * * 

3.0 Providing Evidence of Insurance 

and Value 

3.1 Evidence of Insurance 

[Revise introductory paragraph and 

item 3.1a to read as follows:] 

For a claim involving insured mail, 

Registered Mail, COD, or Express Mail, 

the customer must retain evidence 

showing that the particular service was 

purchased until the claim is resolved. 

Examples of acceptable evidence of 

insurance are: 

a. The original mailing receipt issued 

at the time of mailing (retail insured 

mail, Registered Mail, and COD receipts 

must contain a USPS postmark). Except 

for Registered Mail and COD claims, a 

photocopy of the original mailing 

receipt is acceptable. If the original 

mailing receipt, or a photocopy of such 

receipt, is not available, the original 

USPS sales receipt listing the mailing 

receipt number and insurance amount is 

acceptable. Customers filing online 

claims may scan the receipt and submit 

as an uploaded file. 

* * * * * 

[Delete item 3.1d, and redesignate 

current items 3.1e and 3.1f as 3.1d and 

3.1e.] 

* * * * * 

3.2 Evidence of Value 

[Revise introductory paragraph of 3.2 

to add online option as follows:] 

The customer (either the mailer or the 

addressee) must submit acceptable 

evidence to establish the cost or value 

of the article at the time it was mailed. 

For claims submitted online, the 

evidence may be scanned and uploaded 

or sent via First-Class Mail to Domestic 

Claims, Accounting Services (see 

608.8.0). Other evidence may be 

requested to help determine an accurate 

value. Examples of acceptable evidence 

are: 

* * * * * 

6.0 Adjudication of Claims 

6.1 Initial Adjudication of Claims 

[Revise 6.1 to read as follows:] 

Accounting Services in St. Louis 

adjudicates and determines whether to 

uphold a claim in full, uphold a claim 

in part, or deny a claim in full. Domestic 

insurance claims may be filed online 

through http://www.usps.com/ 

insuranceclaims/online.htm, via mail to 

Domestic Claims Accounting Services 

(see 608.8), or by filing it at a local Post 

Office. Claims for COD and Registered 

Mail cannot be filed online. 

6.2 Appealing a Claim Decision 

[Revise 6.2 to read as follows:] 

A customer may appeal a claim 

decision by filing a written appeal to 

Domestic Claims Appeals, Accounting 

Services (see 608.8) within 60 days of 

the date of the original decision. A 

customer may also appeal a claim 

decision online through http:// 

www.usps.com/insuranceclaims/ 

online.htm if the original claim was 

filed online. 

6.3 Final USPS Decision of Claims 

[Revise text of 6.3 by adding a new 

last sentence as follows:] 

* * * The customer may file the 

additional appeal online if the original 

appeal was filed online. 

* * * * * 

We will publish an appropriate 

amendment to 39 CFR part 111 to reflect 

these changes. 

Neva R. Watson, 

Attorney, Legislative. 

[FR Doc. E9–8038 Filed 4–8–09; 8:45 am] 

BILLING CODE 7710–12–P 

ENVIRONMENTAL PROTECTION 

AGENCY 

40 CFR Part 300 

[EPA–HQ–SFUND–2008–0575, EPA–HQ– 

SFUND–2008–0576, EPA–HQ–SFUND–2008– 

0577, EPA–HQ–SFUND–2008–0585, EPA– 

HQ–SFUND–2008–0580, EPA–HQ–SFUND– 

2008–0581, EPA–HQ–SFUND–2008–0582, 

EPA–HQ–SFUND–2008–0583, EPA–HQ– 

SFUND–2008–0083; FRL–8790–1] 

RIN 2050–AD75 

National Priorities List, Final Rule No. 

46 

AGENCY: Environmental Protection 

Agency. 

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