2494 Federal Register / Vol. 83, No. 11 / Wednesday, January 17, 2018 / Notices 

• HS8 A—Randomized Program 

Evaluations on March 13, 2018; and 

• HSR 9—Learning Health Initiative 

on March 15, 2018. 

The purpose of the Board is to review 

health services research and 

development applications involving: 

The measurement and evaluation of 

health care services; the testing of new 

methods of health care delivery and 

management; and mentored research. 

Applications are reviewed for scientific 

and technical merit, mission relevance, 

and the protection of human and animal 

subjects. Recommendations regarding 

funding are submitted to the Chief 

Research and Development Officer. 

Each subcommittee meeting of the 

Board will be open to the public the first 

day for approximately one half-hour 

from 8:00 a.m. to 8:30 a.m. at the start 

of the meeting on March 13 (HSR 0, 1, 

2, 8, and HS8A), March 14 (HSR 1, 2, 

6), March 15 (HSR 4, 5, 9), and March 

16 (HSR 3, 4, 5, and MRA 0) to cover 

administrative matters and to discuss 

the general status of the program. 

Members of the public who wish to 

attend the open portion of the 

subcommittee meetings may dial 1 (800) 

767–1750, participant code 10443#. 

The remaining portion of each 

subcommittee meeting will be closed for 

the discussion, examination, reference 

to, and oral review of the intramural 

research proposals and critiques. During 

the closed portion of each subcommittee 

meeting, discussion and 

recommendations will include 

qualifications of the personnel 

conducting the studies (the disclosure of 

which would constitute a clearly 

unwarranted invasion of personal 

privacy), as well as research information 

(the premature disclosure of which 

would likely compromise significantly 

the implementation of proposed agency 

action regarding such research projects). 

As provided by subsection 10(d) of 

Public Law 92–463, as amended by 

Public Law 94–409, closing the meeting 

is in accordance with 5 U.S.C. 

552b(c)(6) and (9)(B). 

No oral or written comments will be 

accepted from the public for either 

portion of the meetings. Those who plan 

to participate during the open portion of 

a subcommittee meeting should contact 

Ms. Liza Catucci, Administrative 

Officer, Department of Veterans Affairs, 

Health Services Research and 

Development Service (10P9H), 810 

Vermont Avenue NW, Washington, DC 

20420, or by email at Liza.Catucci@

va.gov. For further information, please 

call Ms. Catucci at (202) 443–5797. 

Dated: January 11, 2018. 

LaTonya L. Small, 

Federal Advisory Committee Management 

Officer. 

[FR Doc. 2018–00650 Filed 1–16–18; 8:45 am] 

BILLING CODE 8320–01–P 

DEPARTMENT OF VETERANS 

AFFAIRS 

[OMB Control No. 2900–0712] 

Agency Information Collection 

Activity: Survey of Healthcare 

Experiences of Patients (SHEP) 

AGENCY: Veterans Health 

Administration, Department of Veterans 

Affairs. 

ACTION: Notice. 

SUMMARY: In compliance with the 

Paperwork Reduction Act (PRA) of 

1995, this notice announces that the 

Veterans Health Administration, 

Department of Veterans Affairs, will 

submit the collection of information 

abstracted below to the Office of 

Management and Budget (OMB) for 

review and comment. The PRA 

submission describes the nature of the 

information collection and its expected 

cost and burden and it includes the 

actual data collection instrument. 

DATES: Comments must be submitted on 

or before February 16, 2018. 

ADDRESSES: Submit written comments 

on the collection of information through 

www.Regulations.gov, or to Office of 

Information and Regulatory Affairs, 

Office of Management and Budget, Attn: 

VA Desk Officer; 725 17th St. NW, 

Washington, DC 20503 or sent through 

electronic mail to oira_submission@

omb.eop.gov. Please refer to ‘‘OMB 

Control No. 2900–0712’’ in any 

correspondence. 

FOR FURTHER INFORMATION CONTACT: 

Cynthia Harvey-Pryor, Office of Quality, 

Privacy and Risk (OQPR), Department of 

Veterans Affairs, 810 Vermont Avenue 

NW, Washington, DC 20420, (202) 461– 

5870 or email cynthia.harvey-pryor@

va.gov. Please refer to ‘‘OMB Control 

No. 2900–0712’’ in any correspondence. 

SUPPLEMENTARY INFORMATION: 

Authority: E.O. 12862—Setting 

Customer Service Standards. 

Title: Survey of Healthcare 

Experiences of Patients (SHEP). 

SHEP Inpatient Long Form: 10–1465–1 

SHEP Inpatient Short Form: 10–1465–2 

Ambulatory Care Long Form: 

10–1465–3 

Ambulatory Care Short Form: 

10–1465–4 

Clinician and Group CAHPS 3.0 Patient 

Centered Medical Home Short Form: 

10–1465–5 

Clinician and Group CAHPS 3.0 Patient 

Centered Medical Home Long Form: 

10–1465–6 

Home Healthcare CAHPS Long Form: 

10–1465–7 

In-Center Hemodialysis CAHPS Long 

Form: 10–1465–8 

Clinician & Group CAHPS 3.0: 10– 

1465–9 

SHEP Community Care survey: 10– 

1465–10 

OMB Control Number: 2900–0712. 

Type of Review: Reinstatement of a 

currently approved collection. 

Abstract: The Survey of Health 

Experience of Patients (SHEP) has been 

developed to measure patient 

satisfaction in the Veterans Health 

Administration, and has been in use in 

its present form since 2008. The mission 

of the Veterans Health Administration 

(VHA) is to provide high quality 

medical care to eligible veterans. 

Executive Order 12862, dated 

September 11, 1993, calls for the 

establishment and implementation of 

customer service standards, and for 

agencies to ‘‘survey customers to 

determine the kind and quality of 

services they want and their level of 

satisfaction with current services’’. 

Further emphasized by the Executive 

Order 13571, on ‘‘Streamlining Service 

Delivery and Improving Customer 

Service,’’ issued on April 27, 2011, VA 

must work continuously to ensure that 

their programs are effective and meet 

their customers’ needs. To this end, VA 

is always seeking new and innovative 

ways to ensure the highest levels of 

customer satisfaction. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to a collection of information 

unless it displays a currently valid OMB 

control number. The Federal Register 

Notice with a 60-day comment period 

soliciting comments on this collection 

of information was published at 82 FR 

50488 on October 31, 2017, pages 

50488. 

Affected Public: Individuals or 

Households. 

Estimated Annual Burden: 

10–1465–1—160 hours. 

10–1465–2—18,000 hours. 

10–1465–3—160 hours. 

10–1465–4—120 hours. 

10–1465–5—48,000 hours. 

10–1465–6—8,000 hours. 

10–1465–7—80 hours. 

10–1465–8—120 hours. 

10–1465–9—30,000 hours. 

10–1465–10—72,000 hours. 

Estimated Average Burden per 

Respondent: 


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Federal Register / Vol. 83, No. 11 / Wednesday, January 17, 2018 / Notices 2495 

10–1465–1—20 minutes. 

10–1465–2—15 minutes. 

10–1465–3—20 minutes. 

10–1465–4—15 minutes. 

10–1465–5—10 minutes. 

10–1465–6—20 minutes. 

10–1465–7—10 minutes. 

10–1465–8—15 minutes. 

10–1465–9—15 minutes. 

10–1465–10—15 minutes. 

Frequency of Response: Annually. 

Estimated Number of Respondents: 

10–1465–1—480. 

10–1465–2—72,000. 

10–1465–3—480. 

10–1465–4—480. 

10–1465–5—288,000. 

10–1465–6—24,000. 

10–1465–7—480. 

10–1465–8—480. 

10–1465–9—120,000. 

10–1465–10—288,000. 

By direction of the Secretary. 

Cynthia Harvey-Pryor, 

Department Clearance Officer, Office of 

Quality, Privacy and Risk, Department of 

Veterans Affairs. 

[FR Doc. 2018–00651 Filed 1–16–18; 8:45 am] 

BILLING CODE 8320–01–P 


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