.-.»- . ^m ^ yrTM , ^ ^ , ^ __ ^

' I U.S . DEPARTMEN T O F TRANSPORTATIO N FEDERA L AVIATIO N ADMINISTRATIO N ; .

WASHINGTON , D.C . HE ^ J i . . . ^^KE T I N TH E MATTE R O F GOJE T AIRLINES , LL C (V D GEA R PINS ) FA A Docke t No . CP10CE000 3 DM S No . FAA-2010-002 5 Judge : AL J Richar d C . Goodwi n RESPONDENT' S MOTIO N FO R DECISIO N COME S NO W Responden t GoJe t Airline s LL C (hereafte r"GoJet") , b y an d throug h it s counse l o f record , an d hereb y file s thi s Motio n fo rDecisio n o n th e Pleading s pursuan t t o §13.21 8 o f th e FAA , DO T Investigativ e an d Enforcemen t Procedures . I n Suppor t thereof . Responden t state s a s follows : 1 . O n o rabou t February 16 , 2010 , th e FAA file d it s Complain t i n regard s t o th e abov e reference d matter . 2 . I n sai d Complaint , th e FA A requeste d tha t Responden t b e assesse d a civi l penalt y i n th e amoun t o f Thirt y Thre e Thousan d Dollar s ($33,000.00) . 3 . Th e partie s ar e i n agreemen t tha t th e FAA wa s informe d abou t th e event s givin g ris e t o thi s civi l penalt y actio n vi a a repor t file d i n accordanc e wit h th e FAA' s Voluntar y Disclosur e Reportin g Progra m ("VDRP") . (Se e Complain t P ) 4 . Th e VDR P i s a n FAA progra m i n whic h th e FA A agree s t o forg o a civi l penalt y actio n whe n th e certificat e holde rpromptl y disclose s violation s t o th e FAA , an d take s promp t correctiv e actio n t o ensur e tha t th e sam e o rsimila rviolation s d o no t recur . I t i s designe d t o encourag e complianc e wit h th e FAA' s regulations , foste rsaf e operatin gpractices , an d promot e th e developmen t o f Interna l Evaluation s Programs . (Se e A C 00 -

58B , 115) . 4 . Th e FAA ha s publishe d A C 00-58 B t o provid e informatio n an d guidanc e materia l tha t certificat e holder s ca n us e whe n voluntaril y disclosin g t o th e FA A apparen t violation s o f FAA regulations . (Se e A C 00-58B , 1|1 ) 5 . I n accordanc e wit h A C 00-588 , GoJe t mad e a repor t an d submitte d a comprehensiv e fi x proposa l t o th e St . Loui s Fligh t Standard s Distric t Offic e (ST L FSDO ) i n regard s t o th e inciden t whic h gav e ris e t o thi s civi l penalt y action . (Se e Complain t 

### ini8&9 ) 6 Afte rth e filin g o f th e voluntar y disclosur e an d comprehensiv e fix , a disput e aros e betwee n GoJe t an d FAA Principa l Maintenanc e Inspecto rGar y Coope r ("Inspecto rCooper" ) t o th e propose d comprehensiv e fix . (Se e Complain t 1|10) 7 . Pursuan t t o A C 00-588 , GoJe t requeste d tha t thi s issu e b e reviewe d a t th e nex t leve l o f managemen t withi n th e FAA i n orde rt o obtai n a n independen t assessmen t o f th e area s i n disagreement. (Se e A C 00-588,1|11 ) 8 . Rathe rtha n allowin g GoJe t t o g o u p th e chai n o f command , a s th e FAA' s ow n guidanc e documen t provide s for , Inspecto rCoope rrescinde d th e voluntar y disclosur e an d initiate d thi s civi l penalt y action . 9 . Becaus e th e FA A i s actin g agains t it s ow n publishe d guideline s b y failin g t o allo w GoJe t a n independen t assessmen t o f area s i n disput e i n regard s t o th e comprehensiv e fi x an d instea d immediatel y rescindin g th e voluntar y disclosur e an d institutin g a civi l penalt y action , thi s enforcemen t actio n i s arbitrar y an d capriciou s an d mus t b e dismissed .10 . Respondent' s Memorandu m i n Suppor t o f thi s Motio n i s file d

contemporaneousl y herewith . Dated : Augus t 2 , 201 0 Respectfull y Submitted : Davi d J.A . Hayes , II I Esq . Q Vic e Presiden t & Genera l Counse l Tran s State s Holdings , Inc . 11495NavaidRd. , Ste . 340 Bridgeton , M O 6304 4 Phone : 314-222-431 6 Fax : 314-222-431 1 dhayes@transstates.ne t Attorne y fo rResponden t GoJe t Airlines , LL CI hereb y certif y tha t a cop y o f th e foregoin g Motio n fo rDecisio n wa s sen t thi s

2n d da y o f August , 201 0 vi a U.S . Mail , al l postag e pre-paid , t o th e following : Origina l & On e Copy : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S.W . Washington , D C 2059 1 Attention : Hearin g Docke t Clerk , AGC-43 0

Wilbu rWrigh t Buildin g - Suit e 2W100 0 On e Copy : Davi d 8 . Kessle r Offic e o f Regiona l Counse l Centra l Region , ACE- 7 Federal Aviatio n Administratio n DO T Buildin g 90 1 Locust , Roo m 50 6 Kansa s City , M O 64106-264 1 Th e Honorabl e Richar d C . Goodwin , AL J Offic e o f Hearings , M-2 0 120 0 Ne w Jerse y Ave. , S.E . Eas t Buildin g Groun d Floor , Roo m E12-32 0 Washington , D C 2059 0 

# a^-ot u Cruyndu rU.S . DEPARTMEN T O F TRANSPORTATIO N FEDERA L AVIATIO N ADMINISTRATIO N

WASHINGTON , D.C . I N TH E MATTE R O F ) FA A Docke t No . CP10CE000 3 ) GOJE T AIRLINES , LL C ) DM S No . FAA-2010-002 5 (V D GEA R PINS ) ) ) Judge : AL J Richar d C . Goodwi n MEMORANDU M I N SUPPOR T O F RESPONDENT' S MOTIO N FO R DECISIO N COME S NO W Responden t GoJe t Airline s LL C b y an d throug h it s undersigne d Counse l an d hereb y submit s thi s Memorandu m i n Suppor t o f it s Motio n fo rDecision . I . STATEMEN T O F TH E CAS E Th e Federa l Aviatio n Administratio n (hereafte rth e "FAA" ) initiate d thi s actio n agains t GoJe t Airline s LL C (hereafte r"GoJet " o r"Respondent" ) o n o rabou t February 16 , 2010 . Th e FAA allege s tha t GoJe t violate d th e Federa l Ai rRegulation s ("FARs") ^ base d upo n th e fac t tha t GoJet' s contracte d maintenanc e personne l installe d lockpin s i n N151GJ' s mai n landin g gea rwhil e replacin g th e aircraft' s numbe rtw o brak e assembl y bu t the n faile d t o remov e th e gea rpin s an d faile d t o mak e th e require d logboo k entry statin g "landin g gea rpi n installed , remov e befor e flight" . Th e FA A requeste d tha t thi s Cour t ente ra n orde rassessin g Responden t a civi l penalt y i n th e amoun t o f Thirt y Thre e

' Specifically , th e FA

A allege s tha t GoJe t violate d Section s 43.13(a ) b y virtu e o f 43.1 3 (c) , 91.13(a) , an d 121.153(a ) (2) o f th e Federa l Ai rRegulations .

### Thousan d ($33,000 ) fo rsai d violations . GoJe t file d it s Answe rdenyin g th e allegation s

o n o rabou t Marc h 12 , 2010 . II .

STATEMEN T O F UNCONTROVERTE D MATERIA L FACT S GoJe t i s th e holde rof Par t 12 1 Ai rCarrie rCertificat e Numbe rN6WA249L . (Se e Complain t 1|ll.1 ) At al l relevan t times , GoJe t wa s th e operato ro f aircraf t N151GJ , a Canadai rCRJ-70 0 Regiona l Jet , Mode l CL-600-2C10 , registere d a s a n aircraf t availabl e fo rus e i n Par

t 12 1 revenu e operations . (Se e Complain t 1III.2 ) O n o rabou t Novembe r26 , 2007 , GoJet' s contracte d maintenanc e personne l remove d an d replace d N151GJ' s numbe rtw o brake assembl y i n accordanc e wit h th e CRJ-70 0 Aircraft Maintenance Manua l ("AMM" ) whic h require s tha t maintenanc e personne l lif

t th e mai n landin g gea r("MLG" ) wit h a jac k an d instal l lockpin s i n th e MLG . (Se e Complain t I f 11.3

) I n addition , GoJet' s Genera l Maintenanc e Manua l ("GMM" ) require s that a mechani c mak e a n entr y i n th e aircraft Fligh t Logboo k stating , "landin g gea rpi n installed , remov e before flight. " (Se e Complain t ^ ) GoJet' s maintenanc e personne l faile d t o mak

e th e require d logboo k

entr y an d faile d t o remove th e loc k pin s fro m th e MLG . (Se e Complain t 1|5 ; Se e als o Sel f Disclosure Detail s attache d heret o a s Exhibi t 1 ) A s a result , GoJet operate d N151G J wit h th e gea rpi n installe d i n th e lef t mai n landin g gea rwhic h force d N151G J t o abor t a n operatio n subsequen t t o take-off . (Se e Complain t 1H|6 , 7 ; Se e als o Exhibi t 1 ) O n th e sam e da

y as th e inciden t occurred , GoJet' s Chie f Inspecto rJef f Crai g verball y informe d th e FA A abou t th e above describe d inciden t an d the n file d a self -disclosur e utilizin g th e Voluntary Disclosur e Reportin g Progra m ("VDRP") ^ system . (Se e Disclosur e Detail s attache d heret o Exhibi t 1 ) Th e FAA' s initia l respons e wa s tha t th e repor t wa s a vali d sel f disclosure . (1& , a t 2 ) Becaus e thi s wa s a n isolate d inciden t an d no t a systemi c problem , GoJe t propose d counselin g an d re-trainin g o f th e mechani c a s a comprehensiv e fix . (Id ^ a t 4 ) O n Januar y 24 , 2008 , FA A PM I Gar y Goope rrequeste d change s t o th e comprehensiv e fix becaus e h e di d no t believ e th e propose d comprehensiv e fix preclude d a recurrenc e o f thi s violation . (] d a t 5 ) Coope r insfitute d a deadlin e o f February 7 , 2008 t o implemen t th e amende d comprehensiv e fix. {\ ±a t 4 ) Coope rbelieve d tha t a n appropriat e comprehensiv e fix woul d b e generatio n o f a n M X 4 3 whic h coul d b e inserte d a s par t o f GoJet' s maintenanc e manua l procedure s tellin g th e mechani c whe n he' s finished t o remov e th e pin . (Se e Depositio n o f Coope r a t 86 , relevan t portion s o f whic h ar e attache d heret o a s Exhibi t 2 ) Thi s ste p i s no t require d b y th e manufacturer' s aircraf t maintenanc e manual . (]d ) A disput e aros e a s t o whethe ro rno t thi s additiona l ste p wa s a n appropriat e comprehensiv e fix an d GoJe t requeste d tha t Cooper' s proposa l b e reviewe d b y th e nex t leve l o f managemen t withi n th e FA A i n accordanc e wit h A C 00-58B . GoJet' s reques t wa s no t honored . O n Januar y 25 , 2008 , Coope rsen t a lette rt o GoJet' s Chie f Operatin g Office ri n regard s t o thi s an d on e othe rincident . (Se e Lette rfro m Coope rt o GoJe t Airline s

^ Th e FA A establishe d th e Voluntar y Repor t an d Disclosur

e Progra m ("VDRP" ) t o provid e a n incentiv e t o encourag e carrier

s t o voluntaril y disclos e violation s an d potentia l violation s o f th e Federa l Aviatio n Regulation s ("FAR") . Th e VDRP i s th e ASA

P equivalen t fo rai rcarriers . Unde rth e VDRP , th e FA A v M forg o issuin g a civi l penalt y actio n whe n a violatio n i s promptl y disclose d t o th e FA A an d correctiv e actio n i s take n t o ensur

e tha t th e sam e o ra simila rviolatio n doe s no t recur . Th e FA A has state d tha t i t believe s tha t th e VDRP progra m wil l encourag e complianc e wit h th e FAA' s regulations , foste rsaf e operatin g practices , an d promot e th e developmen t of th e Interna l Evaluatio n Program s (lEPs) .attache d heret o a s Exhibi t 3 ) I n hi s letter , Coope rinstitute d a Februar y 8 , 200 8

deadlin e fo rGoJe t t o implemen t hi s propose d comprehensiv e fix. (jd ) GoJe t agai n requeste d tha t anothe rmembe ro f th e FA A weig h i n o n Cooper' s propose d comprehensiv e fix. Tha t reques t wa s no t honored . Instea d o n Februar y 15 , 2008 , Coope rrescinde d th e voluntar y disclosur e an d assigne d EI R Numbe r2008CE03004 5 t o thi s matter . (Se e Voluntar y Disclosur e Reportin g Progra m - Rescin d Cas e attache d heret o a s Exhibi t 4 ) Th e FA A issue d a Notic e o f Propose d Civi l Penalt y o n Decembe r23 , 200 8 base d upo n th e foregoin g fact s whic h i t learne d a s a resul t o f GoJet' s voluntar y disclosure . (Se e NPC P attache d heret o a s Exhibi t 5 ) Sai d NPC P propose d assessmen t o f a Thirt y Thre e Thousan d Dolla r($33,000 ) civi l penalt y fo rth e allege d violafions . (jd. ) Followin g issuanc e o f th e NPCP , a n informa l conferenc e wa s held , bu t th e partie s wer e unabl e t o resolv e thi s matter . O n Januar y 27 , 201 0 th e FAA issue d a Fina l Nofic e o f Propose d Civi l Penalt y ("FNPCP" ) agai n proposin g t o asses s a civi l penalt y i n th e amoun t o f Thirt y Thre e Thousan d Dollar s ($33,000 ) agains t GoJe t fo rth e allege d violations . (Se e FNC P attache d heret o a s Exhibi t 6 ) Finally , o n February 16 , 2010 , th e FA A issue d a n Amendmen t t o th e FNPC P indicafin g tha t i t ha d considere d th e informatio n submitte d a t th e informa l conferenc e hel d o n Septembe r9 , 2009 . (Se e Amendmen t t o FNPC P attache d heret o a s Exhibi t 7 ) On e da y later , o n February 17 , 2010 , th e FAA initiate d thi s action . (Se e Complaint ) GoJe t ha s denie d eac h an d every allegation . (Se e Answer )III . DISCUSSIO N A . Standar d Accordin g t o Sectio n 13.218(f)(5 ) o f th e Rule s o f Civi l Practic e i n FA A Civi l Penalt y Proceedings , th e AL J shal l gran t a party' s mofio n fo rdecisio n i f th e pleadings , depositions , answer s t o interrogatories , admissions , matter s tha t th e administrativ e la w judg e ha s officiall y noticed , o revidenc e introduce d durin g th e hearin g sho w tha t ther e i s n o genuin e issu e o f materia l fac t an d tha t th e part y makin g th e motio n i s entitle d t o a decisio n a s a matte ro f law . B . BACKGROUN D O F TH E VOLUNTAR Y DISCLOSUR E REPORTIN G PROGRA M (TH E "VDRP" ) Th e FA A establishe d th e VDR P t o provid e a n incentiv e t o encourag e carrier s t o voluntaril y disclos e violation s an d potentia l violation s o f th e FARs . (Se e A C 00-58 8 attache d heret o a s Exhibi t 8 ) Unde rth e VDRP , th e FA A wil l forg o issuin g a civi l penalt y actio n whe n a violatio n i s promptl y disclose d t o th e FA A an d correctiv e actio n i s take n t o ensur e tha t th e sam e o ra simila rviolatio n doe s no t recur . (Id ) Th e FAA ha s state d tha t i t believe s th e VDR P progra m wil l encourag e complianc e wit h th e FAA' s regulations , foste r saf e operatin g practices , an d promot e th e developmen t o f th e Interna l Evaluatio n Program s (lEPs) . (Id. ) Th e FA

A ha s publishe d A C 00-58 8 t o provid e informatio n an d guidanc e materia l tha t ma y b e use d b y a certificat e holde rwhe n voluntaril y disclosin g t o th e FA A apparen t violation s o f th e FARs . (jd. ) C . ARGUMEN T 1 Th e FA

A Canno t Us e Dat a Obtaine d fro m a Vali d Voluntar y Disclosur e t o Brin g a n Enforcemen t Action .A s part o f th e VDRP , th e FA A ha s agree d t o issu e a lette ro f correctio n i n lie u o f a civi l penalt y actio n fo rcovere d instance s o f noncomplianc e tha t ar e voluntaril y disclose d t o th e FA A i n accordanc e wit h A C 00-588 . (Id ) Whil e A C 00-58 B specificall y state s tha t "th e FAA ordinaril y wil l no t forg o lega l enforcemen t actio n i f th e certificat e holde rinform s th e FA A o f th e apparen t violatio n during , o ri n anticipatio n of , a n FA A investigation/inspectio n o ri n associatio n wit h a n acciden t o rincident " ther e ar e tw o exception s specificall y note d i n th e publishe d guidance . First , i f th e FA A learne d o f th e violation s vi a a n ASA P repor t a s describe d i n th e curren t editio n o f A C 120-66 . Second , i f violatio n was discovere d eithe rb y th e compan y o ra membe ro f th e FAA durin g a voluntaril y join t audit. ^ I n orde rt o avai l itsel f o f th e immunity provide d i n A C 00-58 8 th e carrie rmus t demonstrat e tha t i t complie d wit h th e term s o f th e program . Tha t mean s th e carrie rmus t demonstrat e that : (1 ) th e certificat e holde rimmediatel y notifie d th e FA A o f th e violatio n afte rth e violatio n wa s detecte d an d b>efor e th e FAA ha d learne d o f th e apparen t violatio n throug h anothe rmeans ; (2 ) th e violatio n was inadvertent ; (3 ) th e apparen t violatio n doe s no t indicat e a lac k o f qualification , o ra reasonabl e questio n o f th e qualification , o f th e certificat e holder ; (4 ) upo n discover y o f th e violation , immediat e actio n was take n t o correct o rtemninat e th e conduct tha t cause d th e apparen t violation ; an d (5 ) th e certificat e holde rha s develope d o r i s developin g a comprehensiv e fix an d schedul e o f implementatio n satisfactor

y t o th e FAA . (Se e Exhibi t 8 a t 7.b ) I n thi s case , i t i s undispute d tha t a s a Par t 12 1 carrie rGoJe t i s covere d unde rth e VDR P i f th e abov e reference d condition s ar e met . GoJe t ha s me t eac h an d ever y on e o f th e abov e reference d condition s an d i s entitle d t o th e promise d immunity fro m a lega l enforcemen t action .

3 Non e o f thes e exception s ar e a t issu e i n thi s case . 6First , th e FA A admit s i n it s Complain t tha t GoJe t immediatel y notifie d th e FA A o f th e violation , befor e th e FA

A learne d abou t i t throug h othe rmeans . (Se e Complain t 1J8 ; Se e als o Exhibi t 1 an d Complainant' s Respons e t o Respondent' s Firs t Reques t fo rAdmission s attache d heret o a s Exhibi t 9 ) Second , i t i s undispute d tha t th e violatio n wa s inadvertent . (Se e Exhibi t 8 a t ^8 ) Third , i t ha s no t bee n allege d tha t voluntar y disclosur e wa s rejecte d o n th e basi s tha t th e apparen t violatio n indicate s a lac k o f qualificatio n o rreasonabl e questio n o f th e qualificatio n o f GoJe t t o ho W a par t 12 1 certificate . (Se e Complaint : Se e als o Exhibi t 4 ) Fourth , upo n discover y o f th e allege d violatio n GoJe t too k immediat e action . Thi s include d returnin g th e flight an d sendin g i t t o th e maintenanc e hanga rfo rperformanc e o f operationa l chec k

o f th e landin g gea rretraction/extensio n syste m an d counselin g th e mechani c wh o performe d th e repai ro n th e mandator y procedure s outline d i n th e GoJe t GMM . (Se e Exhibi t 1 a t pag e 2 ) Th e FA A ha s no t allege d t o th e contrary . (Se e Complaint ) Finally , GoJe t develope d a comprehensiv e fix. (Se e Exhibi t 1 ) Th e onl y issu e i n thi s cas e i s th e acceptabilit y o f th e propose d comprehensiv e fix t o th e FAA . I n tha t regar d A C 00-58 8 cleari y state s tha t i n th e even t o f a disput e regardin g th e acceptanc e o f a propose d comprehensiv e fix, o rmodificatio n theret o befor e th e fix i s considere d satisfactory , th e P I an d th e pertinen t regulator y entit y ma y reques t tha t th e issu e b e resolve d a t th e nex

t leve l o f managemen t withi n th e FAA . (Se e Exhibi t 8 a t H11 ) GoJe t invoke d tha t provisio n an d requeste d tha t th e disput e regardin g th e comprehensiv e fix b e reviewe d a t th e nex

t leve l o f managemen t withi n th e FAA . Tha t reques t was no t complie d with . Rathe rInspecto rCoope rdemande d tha t GoJe t invok e hi s propose d comprehensiv e fix b y Februar

y 7 , 200 8 o rh e woul d revok e th e voluntar y disclosure . Becaus e th e partie s wer e unabl e t o resolv e th e issue s surroundin g th e comprehensiv e fix th e voluntar y disclosure , whic h me t al l th e qualification s fo rimmunity , wa s rescinde d an d thi s enforcemen tactio n was commence d usin g th e informatio n th e FA A obtaine d fro m th e disclosur e whic h was mad e o n th e conditio n o f immunity . (Se e Exhibi t 9 ) Allowin g th e FA

A t o us e informatio n voluntaril y disclose d o n th e basi s o f immunit y fro m a civi l penalt y actio n frustrate s th e ver y purpose s o f th e VDR P i n tha t earners wil l b e les s likel y t o voluntaril y disclos e violations . GoJe t me t eac h an d every conditio n require d fo r anonymity . Fo rtha t reaso n i t shoul d b e entitle d t o immunity fro m an y civi l penalt y actio n i n regard s t o tiiis incident . 2 . Bringin g a n enforcemen t actio n base d upo n infomiatio n tfia t wa s voluntaril y disclose d i n th e ASA P Progra m i s a direc t violatio n o f th e FAA' s publishe d guidanc e an d therefor e arbitrary an d capricious , an d a n abus e o f discretion . A s a genera l rule , decision s o f a n administrativ e agenc y a s t o whethe rt o conduc t a n enforcemen t proceedin g fo ra violatio n o f it s organi c statut e o rregulation s issue d ther e unde ri s a matte rtha t i s no t reviewabl e b y th e court s and , a fortiori , b y a n agenc y tribunal . Howeve rthi s discretio n i s no t unlimited . Multipl e case s hav e explore d th e ide a tha t whe n th e FAA ha s issue d a n officia l progra m documen t (suc h a s A C 00-588) , invitin g partie s subjec t t o it s jurisdictio n t o confes s thei rviolation s i n retur n fo rmor e favorabl e prosecutoria l treatment , th e agenc y shoul d b e hel d t o it s commitmen t i f ther e i s n o soun d reaso n fo ri t t o hav e refuse d o rrescinde d th e bargain . Se e I n Matte ro f Stebbin s Aviation , Inc. , FAA Orde rNo . 2006-3 ; I n r e Bevi l Hart , FA A Docke t No . CP89SW0455 ; I n Matte ro f Boston-Main e AinA/ays , DM S No . FAA-2007-0366 . Th e Administrativ e Procedur e Ac t ("APA") , 5 U.S.C . §706(2)(A) , als o prohibit s al l federa l agencie s fro m actin g i n a manne rtha t i s arbitrar y an d capricious . "Whil e th e genera l rul e i s tha t a n agency' s decisio n a s t o ho w o rwhethe ri t wil l prosecut e i s a decisio n generall y committe d t o a n agency' s absolut e discretion , court s hav e foun d a n abus e o f prosecutoria l discretio n i n rar e situation s wher e i t ha s bee n show n tha t th e 8agency' s actio n i s arbitrary , capricious , o rothenwis e no t i n accordanc e wit h law. " FA A v . Davi d E . Cohen , FA A Docke t No . CP93WP003 0 a t 8 . I n r e Matte ro f Boston-Main e Airways , AL J Benki n specificall y state d that : t o allo w th e Complainan t [th e FAA ] t o initiat e a civi l penalt y clai m agains t a Responden t [Carrier ] wh o ha d full y complie d wit h th e requirement s o f A C 00-58 A [no w A C 00-58B] , i n violatio n o f it s clea r an d unmistakabl e promis e tha t suc h respondent s "wil l receiv e a lette r o f correctio n i n lie u o f civi l penalt y actio n fo rcovere d instance s o f noncomplianc e tha t ar e voluntaril y disclose d t o th e FAA " woul d sanctio n lawles s behavio rtha t epitomize s actio n tha t i s arbitrar y an d capricious . Boston-Main e AinA/ays , DM S No . FAA-2007-036 6 a t 10 . Jus t a s AL J Benki n foun d i n Boston-Main e Airways , thi s cas e epitomize s th e definitio n o f arbitrar y an d capricious . A C 00-58 8 i s th e FAA' s onl y publishe d guidanc e documen t i n regard s t o th e VDRP . A s explaine d i n furthe rdetai l above , GoJe t contends tha t i t complie d wit h eac h an d ever y conditio n se t fort h i n A C 00-58 B require d fo r immunit y fro m a lega l enforcemen t action . I n fact , th e onl y issu e i n disput e i s whethe r GoJet' s comprehensiv e fix was satisfactor y t o th e FAA . Thi s inciden t involve d a singl e solitary inciden t b y on e mechanic . Th e FAA Inspecto rCoope rspok e wit h th e mechani c i n questio n an d th e mechani c confirme d tha t h e kne w abou t th e GM M requiremen t bu t h e ha d forgotte n a t th e time , h e kne w now . (Se e Inspecto rStatemen t attache d heret o a t Exhibi t 10 ) I n suppor t o f it s positio n tha t thi s wa s a systemi c problem , th e FA A relie s o n severa l previou s enforcemen t actions . Non e o f whic h involv e a mechani c leavin g a gea rpi n in . I n accordanc e wit h A C 00-588 , whe n th e disput e aros e regardin g th e comprehensiv e fix GoJe t requeste d t o tak e th e issu e u p Inspecto rCooper' s chai n o f comman d a t th e FAA . Thos e request s wer e denied .Becaus e th e FA A rejecte d a self-disclosur e whic h complie d wit h th e

requirement s o f A C 00-58 8 an d faile d t o allo w GoJe t t o tak e issue s regardin g th e comprehensiv e fix u p th e chai n o f command , th e FAA' s action s i n regard s t o thi s inciden t ar e clearl y arbitrar y an d capriciou s an d thi s enforcemen t actio n mus t b e dismissed . IV . CONCLUSIO N Th e purpos e o f VDR P an d ASA P i s t o encourag e th e self-disclosur e o f violation s o f th e Federa l Aviatio n Regulation s i n orde rt o promot e bette rcomplianc e wit h FA A regulations , foste rsafety , an d bette rdevelo p lEPs . Whe n th e carrie ro remploye e ha s full y complie d wit h th e progra m ye t th e FAA use s th e infomiatio n t o instigat e a civi l penalt y action , th e FA

A artDitrar y an d capriciou s manne ran d an y suc h enforcemen t actio n mus t b e dismissed .

Dated : Augus t 2 , 201 0 Respectfull y Submitted : 

### \\AlS,^.VPt . \\ , 

# f ^ J l 

# m- ^ Davi d J.A . Hayes , II I Esq . Vic e Presiden t & Genera l Counse l Tran s State s Holdings , Inc . 11495NavaidRd. , Ste . 340 Bridgeton , M O 6304 4 Phone : 314-222-431 6 Fax : 314-222-431 1 dhayesigtransstates.ne t Attorne y fo rResponden t GoJe t Airiines , LL C 1 0I hereb y certif y tha t a cop y o f th e foregoin g Memorandu m i n Suppor t o f Motio n

fo rDecisio n wa s sen t thi s 2n d da y o f August , 2010 , vi a a s indicate d below , t o th e following : Origina l & On e Copy : vi a U.S . Mail , al l postag e pre-paid . Federal Aviatio n Administratio n 800 Independenc e Avenue , S.W . Washington , D C 2059 1 Attention : Hearin g Docke t Clerk , AGC-43 0

Wilbu rWrigh t Buildin g - Suit e 2W100 0 On e Copy : Vi a Emai l an d US . Mail , al l postag e pre-paid . Davi d 8 . Kessle r Offic e o f Regiona l Counse l Centra l Region , ACE- 7 Federa l Aviatio n Administratio n 90 1 Locust , Roo m 50 6 Kansa s City , M O 64106-264 1 Vi a FedEx . Th e Honorabl e Richar d C . Goodwin , AL J Offic e o f Hearings , M-2 0 U.S . Departmen t o f Transportatio n 120 0 Ne w Jerse y Ave. , S.E . Eas t Buildin g Groun d Floor , Roo m E l 2-32 0 Washington , D C 2059 0



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1 1ji^-ivtiai i riuiic i rnenai y Fag e Pag e 1 o f 5 

# Self Disclosure Detail s Notificatio n ID : 163 6 EI RNumber : 2008CE03400 4 EI RStatus : OPE N Curren t Stage : WR Notificatio n Title : A/ C fle w with Ld g Gear Pi n installe d 

# Initial Notificatio n Submite dBy : Jeffrey Crai g Designato r

ID : N6W A Designato r

Name : GoJe t

Airlines , LL C Busines s Concern : Larg e Busines s Concer n Wa s Allege dViolatio n Discovere da s th e Resul t o f a n Aviatio n Safety Actio n Progra m(ASAP ) Report : N o Wa s Allege dViolatio n Discovere dDurin g Ai r Carrie r Progra m(ACEP ) Evaluation : N o Di dNon-Complianc e Ceas e afte r Detection : Ye s I s Evaluatio n Underwa y t o Determin e Systemi c Problem : Ye s Wil l Writte n Repor t

b e Submitte di n 1 0 Workin g Days : Ye s Inspecto r

Code : CE03GJ C Inspecto r Name : Gar

y Coope r Inspecto r

Type : PM I Notificatio n Mode : Web Notificatio n Date : 11/26/200 7 13:0 0 INFORMATIO N O F TH E PERSO N PREPARIN G COMPREHENSIV E FIX : : Name : Jeffre y Crai g Contac t Information:314-222-479 0 DESCRIPTIO N O F ALLEGE D VIOLATION : GoJe t Airline s operate dN151GJ with th e gea r pi n installe di n th e lef

t mai n landin g gear . Mechani c forgo t t o remov e th e lef

t mai n landin g gear

pi n after replacin g th e numbe r

2 brak e assembly . DESCRIPTIO N O F IMMEDIAT E ACTION : Aircraf t returne dfromfligh

t du e landin g gear

woul dno t

retract . Hadmaintenanc e inspec t aircraft , foun dlef mai n landin g gea

r pi n installed . Sen t

Aircraf t t o th e maintenanc e hangar t o perfor m htlps://av-info.faa.gov/vdrp/SDViewOnly.asp x 1 i'~ y A r^^r^r^r ^ou-ueia n rrmte r hnendl y Pag e Pag e 2 o f 5 operationa l chec k

o f landin g gea

r retractio n /

extensio n system . COMMENTS : 

# Initial Notificatio n Respons e I s Vali dSD? : Ye s Investigatio n Commenc e Date : 1/1/190 0 Submitte dBy : Gar

y Coope r Submitte dDate : 11/29/200 7 BRIE F DESCRIPTIO N I F NO T VALI D SD : 

# Writte n repor

t Writte n Repor t

Date : 12/4/200 7 ful l Report : Ye s Discove r Date , Time : 11/26/200 7 13:0 0 Submitte dBy : Jeffre y Crai g Submitte dDate : 12/10/200 7 Violatio n Location : St . Loui s Missouri W RVersion : 1 REASO N O F INCOMPLET E WRITTE N REPORT : DETAILE D SEL F DISCLOSUR E (VIOLATION ) DESCRIPTION : GoJe t Airline s operate dN151G J with th e landin g gear pi n installe di n th e lef

t mai n landin g gear.Aircraf

t returne dfro mflight . ANALYSI S SUMMARY : Whil e changin g th e lef

t inboar dmai n brak e assembly , th e mechani c installe dth e an dlandin g gear pi n in th e lef t mai n landin g gear . Afte

r completin g th e brak e change , th e mechani c faile dt o remov e th e landin g gea

r pi n fro mth e lef

t mai n landin g gear . GoJe t Airline s Genera l Maintenanc e Manual (volum e one,chapte r 3 part 12.2 ) require s yo u t o mak e a n entry i n th e Aircraf

t Maintenanc e Fligh t

Logboo k statin g 'Landin g gear

pi n installed , remov e befor e flight' . Thi s wa s no t

done . https://av-info.faa.gov/vdrp/SDViewOnlv.asD xSD-Detai l Printe r Friendl y Pag e Pag e 3 o f 5 Thi s was detecte db y th e landin g gear no t retractin g afte

r tak e off . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Human Factors : A t

th e tim e o f

replacin g th e brak e assembly , th e mechani c faile dt o recal l th e procedure s outline di n th e GMM t o generat e alo g boo k discrepancy . EVIDENC E DESCRIPTION : N/ A Certificat e Type : sc h carg o carrie r 12 1 &/o r 13 5 Tim e Violatio n Remaine dUndetected : 0 Cycle s / Immediat e Actio n Date : 11/26/200 7 Compan y Name/Address : GoJe t Airlines , LLC/1149 5 Navai dRoa dSuit e 30 3 , ,Bridgeton,MO 6304 4 Equipment : Type-Aircraft , Make-CNDAIR , Model-CL6002C10 , group-CL600 . Aircraf t Registratio n Number : N151G J IMMEDIAT E ACTIO N DESCRIPTION : Sen t aircraf t t o th e maintenanc e hange r t o performoperationa l chec k o f landin g gea r

retractio n / extensio n system . FARCODE(S) : 43.13 A - REQUIREMENT S FO RPERFORMIN G MAINTENANCE , ALTERATIO N O RPRE VENTIV E MAINTENANC E O N A PRODUC T PERSONNE L INFORMATION : Immediat e Actio n - Craig , Jeffrey , jcraig(a)gojetairlines.com , 314222479 0 x Comprehensiv e Fi x - Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x Discovere dAllege dViolatio n - Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x Filin g Report

- Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x Monitorin g Implementatio n o f Fi x - Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x COMPREHENSIV E FI X PROPOSAL : Ste p Titl e Counsolin g /

trainin g

httDS://av-inf n fa-

j rrr>\/A?Hrr./cr»\/;^...<">-«- •SD-Detai l Printe r Friendl y Pag e Pag e 4 o f 5 Begi n Dat e 11/26/200 7 En dDat e 11/30/200 7 Nam e Jeffrey Crai g Detail s Th e Mechani c wa s counsele do n th e mandatory procedure s outline di n th e Genera l Maintenanc e Manual that

require s yo u t o mak e a

n entry in th e Aircraf

t Maintenanc e Fligh t

Logboo k statin g 'Landin g gea r

pi n installed , remov e befor e flight' . 

# Writte n Repor

t Revie w Designator : N6W A Comprehensiv e Fi x Status : AMMEN D Comprehensiv e Fi x Implementatio n Deadline : 2/7/200 8 Inspecto r Name : Gar

y Coope r Inspecto r Code : CE03GJ C Inspecto r Type : PM I 2150. 3 FORM : Operatio n Type : ai r

carrie r -12 1 Operatio n Subtype : schedule dpassenge r Violatio n Category : maintenanc e Violatio n Source : sel f

dis c - fligh t

standard s Proble mCategory : maintenanc e Proble mCode : othe r

remark s Revie w Date : Fi x Description : personnel-organizatio n SD Identity : s dsche dai r carrie r 12 1 Acciden t Type : n o acciden t Managemen t

Intervention : N o Submitte dDate : 1/24/200 8 Additiona l Comments : Th e followin g item s neee dt o b e addresse dan dacomprehensiv e fix established , a s describe di n FA A Orde r 8900.1 , n o late r

tha n February 7 , 2008 . 1 . DESCRIPTIO N O F ALLEGE D VIOLATION : Pleas e clarify , curren t descriptio n doe s no t

mentio n th e GM M require dlogboo k entry , for

th e gear pin s bein g installed , was no t made . 2 . DETAILE D SEL F DISCLOSUR E (VIOLATION ) DESCRIPTION : G o int o th e detail s o f th e violatio n (who , what , when , an dwhy ) provide din th e DESCRIPTIO N O F ALLEGE D VIOLATIO N sectio n (includ e GM M logboo k requirement) . 3 . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Pleas e clarif y if thi s i s afrequen t occurance , o r

isolate dincidien t

(i.e. , durin g th e previou s twelv e month s n o othe r landin g gear pins/twenty-fou r

landin g gear

pin s wer e lef

t in th e gear s followin g maintenance) . httn<;//aV-inf o fc arrr.x/A/rlrr,/<:n\/;<>»wnnl „ ac,^ v l/O/l/ono QSD-Detai l Printe r Friendl y Pag e Pag e 5 o f 5 4 . COMPREHENSIV E FI X PROPOSAL : Th e propose dcomprehensiv e fix doe s no t preclud e recurrenc e o f

thi s violation . Th e mechanic involve dkne w o f th e GM M requiremen t

t o make alogboo k entry statin g th e landin g gear pi n wa s installe dprio r

t o thi s incident , an dye t

stil l forgo t

t o make th e entry . Counselin g (reminding ) th e mechanic o f th e GMM requiremen t

doe s no t mee t th e guidanc e i

n FA A Orde r

8900.1 , Volum e 11 , Chapte r 1 , paragrap h 11-4 . Th e comprehensiv e fi x shoul dpreven t

th e sam e mechanic , o r

an y othe r

mechanic , fromforgettin g t o mak e th e logboo k

entry an dsubsequentl y forgettin g t o remov e th e gea r pin s followin g maintenanc e again . QUESTIONS : 1 . Does th e specifi c maintenanc e manua l procedur e cal l for th e gear pin s t o b e installed ? 2 . Doe s th e specifi c maintenanc e manua l procedur e cal l for th e gear pin s t o b e removed ? 3 . I s ther e an y company procedure s requirin g th e fligh t cre w t o conduc t

awal k around , followin g maintenanc e actions , payin g particular attentio n t o th e area s wher e maintenanc e was performed ?

httDS://av-info.faa.pnv/vdrn/SDViewOnl va<;n Y 1/94/000 8

# £ t l

, M I D W E S T L I T I GA T IO N SERVICE S COUR T REPORTIN G

& VIDE O



### U.S . DEPARTMEN T O F TRANSPORTATIO N FEDERAL AVIATIO N ADMINISTRATIO N

W^ASHINGTON , D C

I N TH E MATTE ROF : GOJE T AIRLINES , LL C FA A DOCKE T NO . CP10CE000 4 DM S NO . FAA-2010-019 0

DEPOSITIO N O F GARY COOPE R

JUN E 11,201 0

NATIONWID E SCHEDULIN G

OFFICE S MISSOUR I Spnngfrelc j JeMeiso n Cit y knnsasCii y Columbi a Roiic : CoD e G-rorclea u

KANSA S Ovnr'a.if , s>u' t rLLINOI S Sp'inijlei l C n , jnipc n qr i Chicti-j o HEADQUARTERS : 7 1 1 Nort h Elevent h Street , ST . Louis . Missour i 6310 1

8 00.280..'?' ? 7 6GAR Y COOPE R6/11/201 0 Page l 1 U.S . DEPARTMB ^ O F TT^ANSPORTATIO N FEDERA L AVIATIO N ADMINI b 1 RATIO N 2 WASHINGTON , D C 3 4 INTHEMAIIbRO F ) )FA A Docke t No . CP10CE000 4 5 ) )DM S No . FAA-2010-019 0 6 GOJE T AIRLINES , LL C ) )Judg e A U Richar d Goodwi n 7 ) 8 9 1 0 1 1 DEPOSITIO N O F GAR Y COOPE R 1 2 TAKE N O N BEHAL F O F TH E RESPONDEN T 1 3 JUN E 11 , 201 0 1 4 Reaga n A . Fiorino , RMR , CCR , IL-CS R 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 Pag e 2 1 INDE X 2 QUESTION S BY : PAG E 3 MR , HAYES 5 4 5 6 EXHIBII S 7 EXHIBI T DESCRIPTIO N PAG E 8 1 Advisor

y Circula rA

C 120-66 B 8 9 2 Advisor

y Qrcula rA

C 00-58 B 2 3 1 0 3 Investigatio n repor t packag e 4 4 fo rwindshiel d 1 1 4 Investigatio n repor t packag e 8 1 1 2 fo rgea rpin s 1 3 (Exhibit s attached ) 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 22 2 3 2 4 2 5 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 Pag e 3

U.S . DEPARTMEN T O F TRANSPORTATIO N FEDERA L AVIATIO N ADMINISTRATIO N WASHINGTON , D C I N TH E MATTE R O F )

)FA A Docke t No . CP10CE000 4 ) )DM S No . FAA-2010-019 0 GOJE T AIRQNES , LL C )

)Judg e A U Richar d Goodwi n )

DEPOSmO N O F GAR Y COOPER , produced , sworn . an d examine d o n Jun e 11 , 2010 , betwee n th e hour s o f 9:3 0 o'cloc k

i n th e forenoo n an d 11:3 0 o'cloc k i n th e forenoo n o f tha t day , a t St . Loui s Righ t Standard s Distric t Office , 1080 1 Pea rTre e Lane , Suit e 200 , St . Ann , Missouri , t)efor e Reaga n A . Fiorino , RMR , CCR , IL-CSR , I n a certiai n caus e no w pendin g wit h th e U.S . Departmen t o f Transportation , Federa l Aviatio n Administration , Washington , DC .



### 1 Pag e 4 APPEARANCE S Fo rth e Federa l Aviatio n Administration : Mr . Davi d Kessle r| FEDERA L AVIATIO N ADMINISTRATIO N ! 90 1 Loaist , Roo m 50 6 ' ICansa s City , M O 6410 6 j 816.329.376 3 ^ 816.329.377 1 FA

X i david.kessler@faa.go v< Fo rth e Responden t GoJe t Airlines , LLC : Mr . Davi d J . Hayes, U I TRAN S STATE S HOLDINGS , INC . 1149 5 Navai d Roa d St . Louis , M O 6304 4 314.222.431 6 314.222.431 1 Fa

x Th e Cour t Reporter : Reaga n A . Fiorino , RMR , CCR , IL-CS R Midwes t Litigatio n Service s 71 1 Nort h Elevent h stree t St . Louis , M O 6310 1 314.644.219 1 314.644.133 4 Fa x rriorino@midwestligitation.co m

2 5 1 (Page s 1 t o 4) www.midwestlitigation.co m MIDWES T LITIGATIO N SERVICE S Phone : 1.800.280.337 6 Fax : 314.644.133 4GAR Y COOPE R6/11/201 0 Pag e 8 1 1 MR . HAYES : I thini c I' m don e wit h thi s case . 2 MR . KESSLER

: D o yo u need a drink? Do yo u 3 wan t t o take a brealc

? Ar e yo u okay

? 4 TH E WITNESS : I f w e ar e goin g t o b e a 5 minute , I coul d tak

e a break . 6 MR . HAYES : That' s fine . W e ca n tak e a 7 break . Just pleas

e don t discus

s you rtestimon y wit h 8 Mr . Ada m sinc

e he' s m y nex t witness . 9 (

A brea k wa s taken. ) 1 0 (Depositio n Exhibi t 4 wa s martce d fo r 1 1 identificatio n b y th e cour

t reporter. ) 1 2 Q . (B y Mr . Hayes ) Inspector , I'v e hande d yo u 1 3 wha t she' s marke d Depositio n Exhibi t 4 , whic h I wil l 1 4 represen t t o yo u i s th e informatio n I go t fro m 1 5 Mr . Kessle ro n th e othe rcas e w e ar e her e t o tal k abou t 1 6 toda y invohrin g th e landin g gea rpin . Inspector , i f 1 7 yo u coul d loo k

t o th e ver y las t pag e o f thi s document . 1 8 Tak e a mirtut e an d revie w tha t documen t s o I ca n as k yo u 1 9 som e question s abou t it . 2 0 A . (Complying) . 2 1 Q . Thi s appear s t o b e a Ma y 1 , 200 8 lette rsen t 2 2 t o Mr . Richar d Leac h fro m you ; i s tha t con-ect ? 2 3 A . Yes . 24 Q . An d i t say s tha t yo u ar e —'th e purpos e o f 2 5 thi s lette ri s t o follo w u p ou rlette r(cop y attached ) Pag e 8 2 1 sen t t o yo u o n Januar y 25 , 2008 , an d t o infor m yo u 2 bot h self-disdosure s reference d i n ou rlette rwer e 3 resdnded/dose d ou t i n th e VDR P syste m o n 4 Februar y 15 , an d ar e currentl y bein g processe d usin g 5 traditiona l enforcemen t method s i n FA A Orde r2150.3B. ' 6 I s tha t correct ? 7 A . Yes . 8 Q . I s thi s th e firs t notificatio n t o Mr . Leac h 9 tha t th e VDRP s hav e bee n resdnde d o rclose d ou t b y 1 0 th e FAA ? 1 1 A . I don' t believe so . I believ e I sen t 1 2 anothe rlette reartier . 1 3 Q . Okay . Flippin g bac k a coupl e o f pages , 1 4 there' s a Januar y 25 , 200 8 letter . D o yo u se e that ? 1 5 A . Yes . 1 6 Q . I s tha t th e lette ryo u jus t referre d to ? 1 7 A . Yes . 1 8 Q . An d tha t als o i s t o Mr . Leach , it' s a one , 1 9 tw o ~ thre e pag e lette rfro m you ? 20 A . Yes . 2 1 Q . Okay . Now , I wan t t o loo k a t th e secon d 2 2 pag e o f tha t unde rwher e i t say s 'secon d disdosure' . 2 3 The n i t say s '2008CE034004 , aircraf t fle w wit h landin g 2 4 gea rpi n instailed. " D o yo u se e wher e i t say s that ? 2 5 A . Yes . 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 24 Pag e 8 3 Q . Belo w tha t one , two , thre e —fou rlines , i t say s 'No . 4 , Comprehensiv e Fi x Proposal : Th e propose d comprehensiv e fi x does no t predud e a recurrenc e o f thi s violation. " I s tha t wha t i t says ? A . That' s th e first line . Q . Tel l m e wha t —yeah , th e res t o f i t I' m no t goin g t o rea d fo rth e tim e being . Tel l me , i n thi s case , wha t wa s th e violatio n tha t th e FA

A wa s concerne d al>out ? A . Th e violatio n was the y flew wit h a landin g gea rpi n installe d whic h i s no t a norma l everyda y occurrence . Th e violatio n wa s tha t the y didn t d o th e maintenance procedure properly . Q . Okay . An d wha t wa s tha t maintenanc e procedure ? A . Tlie y wer e changin g a brake . I believe i t wa s th e No . 2 bralce . Q . Oliay . S o wha t I' m tryin g t o understan d is . w e ar e changin g a brak e an d th e issu e wit h th e FA A i s 1 th e gea rpin . Ho w d o th e tw o Interact ? 1 A . Tli e maintenanc e manua l require s a gea rpi n t o be installe d whe n yo u pu t - whe n yo u are changin g a brake . Q . Okay . S o a t som e poin t someon e fro m Tran s State s maintenanc e installe d a gea rpin ? Pag e 8 4 A . Correct . Q . The n the y change d a brake ? A s fa ra s a yo u know ? A . Yes . Q . Okay . Th e airplan e departe d o n a flight a t som e point ? A . Yes . Q . Bu t th e gea rpi n ha d no t bee n removed ? A . Correct . . Q . Wa s ther e an y disput e fro m Go3et' s j managemen t team , Jef f Crai g o ranybod y else , abou t thos e spedfi c facts ? A . No t tha t I' m aware of . ; Q . Okay . S o there' s reall y n o disput e sittin g i her e toda y whethe rther e wa s a gea rpi n o rnot ; th e questio n wa s abou t th e comprehensiv e fix i n thi s particula rcase ? A . Yes . Q . I s tha t fair ? Okay . S o wha t wa s th e comprehensiv e fix tha t GoJe t submitte d t o you roffic e initially ? A . I f yo u loo k

a t th e self-disclosure repor t - Q . Uh-huh . A . - i t include s th e propose d comprehensiv e 2 5 fi x unde rth e - somewhere i n here . O n Pag e 4 o f 5 o f www.midwestlitigation.co m MIDWES T LITIGATIO N SERVICE S Phone : 1.800.280.337 6 2 1 (Page s 8 1 t o 84 ) Fax : 314.644.133 4GAR Y COOPE R6/11/201 0 Pag e 8 5 1 th e self-disdosure , th e comprehensiv e - th e propose d 2 comprehensiv e fix was "th e mechani c wa s counsele d o n 3 th e mandatory procedure s outline d I n th e genera l 4 maintenanc e manua l tha t require s yo u t o mak e a n entr y 5 i n th e airaaf t maintenanc e logboo k statin g 'landin g 6 gea rpi n installed , remov e befor e flight*. " 7 Q . Okay . An d tha t wa s a n unacceptabl e 8 comprehensiv e fix ? 9 A . I n m y opinion . 1 0 Q . Tel l m e wh y i t wa s unacceptable ? 1 1 A . Goin g bac k t o th e lette rw e wer e jus t 1 2 lookin g at , t)ecaus e i t di d no t preclud e a recurrenc e 1 3 o f th e violation . 1 4 Q . An d th e violation , jus t s o I understan d it , 1 5 wa s th e mechani c ha d faile d t o remov e th e pi n afte r 1 6 insertin g i t t o chang e th e brake ? 1 7 A . Yes . 1 8 Q . Okay . H e mad e a mistake ; i s tha t a fai r 1 9 characterization ? 2 0 r^R . KESSLER : Objection . 2 1 Q . (B y Mr . Hayes ) Yo u ca n stil l answe rth e 2 2 questio n eve n whe n h e objects . I s tha t a fai r— 2 3 A . I' m no t goin g t o answe ri f h e objects . 2 4 MR . KESSLER : No , yo u ca n answe rit . Tliat' s 2 5 wha t h e says . Pag e 8 6 1 Q . (B y Hr . Hayes ) H e get s t o pu t th e objectio n 2 o n th e record . Yo u stil l ge t t o answer . 3 A . H e shoul d hav e remove d th e pin ; h e didnt . 4 Q . Okay . Yo u Indicate d tha t tha t comprehensiv e 5 fix wa s no t acceptabl e elsewher e i n thi s file . Wha t 6 woul d hav e bee n acceptalil e t o th e FA A a s a 7 comprehensiv e fix, o rwha t di d yo u tel l Mr . Crai g tha t 8 yo u wanted ? 9 A . I don' t remembe rspecificall y what I tol d 1 0 hi m I wanted , bu t i t was somethin g t o remin d th e 1 1 mechani c - I believe what i t wa s i s I wante d the m t o 1 2 generat e a n M

X 43 , whic h the y coul d inser t a s par t o f 1 3 thei rmaintenance manua l procedures , tellin g th e 1 4 mechani c whe n he' s finished t o remov e th e pin . 1 5 Q . Okay . Wha t i s an'M X 43" ? 1 6 A . It' s a n enhance d - I don' t remembe rth e 1 7 exac t terminology , bu t basicall y it' s additiona l step s 1 8 tha t GoJe

t o rwhoeve rca n - i n thi s case GoJe t - ca n 1 9 includ e int o thei rmaintenance manua l tha t aren' t 2 0 ther e by th e manufacturer . 2 1 Q . Again , I' m no t tryin g t o b e confusing , I' m 2 2 jus t tryin g t o mak e th e recor d clear . S o wha t yo u 2 3 wante d the m t o d o wa s ad d a n additiona l procedur e 24 beyon d wha t wa s i n th e aircraf t manufacturer' s manua l 2 5 tha t provide d a n additiona l ste p t o tel l th e mechanic , i-i;»^.i.,v.,.v....-.«--~.--. . .-•v!v',...^.i-i... . J - •••-..•-••.,. . •-..•i-.»,..kW-iifat'j^tnmj»M m 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 24 2 5 Pag e 8 7 hey , don t forge t t o tak e ou t thes e gea rpins ? A . Yes . Q . An d di d Mr . Crai g indicat e tha t the y wou M o rwoul d no t d o that ? A . I f I recal l the y sai d the y woul d not , base d o n al l th e infomiatio n here . Q . Okay . D o yo u spedficall y recal l whe n yo u ha d tha t conversatio n wit h hi m abou t the y wouldn' t d o that ? A . I don' t remembe rspecifically , bu t thi s case wa s ope n fo rabou t si x months , an d w e had multipl e conversation s tha t deal t wit h thi s an d othe rthing s a s well . Q . Okay . Sittin g her e today , i s i t you r testimon y tha t yo u specificall y tol d Mr . Crai g tha t that' s wha t yo u wante d a s a comprehensiv e fix an d h e dedine d t o d o that ? A . I don t remembe rspedfically , bu t I kno w tha t tha t was - I believe tha t tha t wa s part o f it . Q . Okay . Prio rt o th e resdndin g o f th e voluntar y disdosure , wh o di d yo u discus s tha t wit h her e i n th e FAA ? A . I don t remembe rspedficall y everyone , bu t | I know I ha d conversation s wit h Ti m Harristhal , bu t I i don t remembe rth e exac t dates . An d I n addition , m y | Pag e 88 | supervisor . Dea n —rephras e you rquestion . I' m not M sure wha t tim e fi-ame yo u are talkin g atx>ut . i Q . A t an y time fro m th e time yo u learne d abou t | thi s cas e unti l th e time yo u resdnde d th e voluntar y disdosure , wh o di d yo u discus s i t wit h u p you rchai n o f command ? Tha t woul d b e th e peopl e you'v e tol d m e ar e Mr . Ada m o rMr . Harristhal , th e peopl e abov e you . Sittin g her e today , d o yo u remembe rtalkin g t o eithe r| o rbot h o f them ? 1 A . I believe I talke d t o both . \ Q . Okay . Firs t let' s tal k abou t Mr . Adam s ! (sic) . D o yo u recal l whe n tha t conversatio n too k place ? A . I don t remembe rspedfically , bu t i t woul d ? hav e bee n shortl y before w

e resdnde d th e cases . Q . Okay . An d d o yo u ~ ca n yo u tel l m e th e substanc e o f tha t conversation ? I understan d yo u ma y no t remembe ri t specifically . Di d yo u wan t t o rescin d it ? Wer e yo u lookin g fo rguidance ? A . Basicall y I was lookin g fo ra comprehensiv e fix tha t wa

s goin g t o mee

t th e guideline s o f th e A

C 00-5 8 an d als o 8900.1 . Q . Okay . An d i n you rmin d tha t include d thes e modification s t o th e maintenanc e procedures , no t jus t counselin g th e mechanic ? www.midwestlitigation.co m iWlDWES T LITIGATIO N SERVICE S Phone : 1.800.280.337 6 2 2 (Page s 8 5 t o 88 ) Fax : 314.644.133 4GAR Y COOPE R6/11/201 0 Pag e 8 9 1 A . Yes . 2 Q . Okay . An d d o yo u recal l tha t Mr . Ada m 3 agree d wit h you ? 4 A . I don t recal l specifically . 5 Q . Okay . The n yo u sai d yo u ha d a conversatio n 6 wit h Mr . Harristha l a t som e point ; i s tha t correct ? 7 A . Yes . 8 Q . Whe n d o yo u thin k tha t conversatio n too k 9 place ? 1 0 A . Roughl y abou t th e sam e time . 1 1 Q . Okay . Tel l m e abou t th e substanc e o f tha t 1 2 conversatio n wit h Mr . Harristhal ? 1 3 A . I don t remembe rspedfi c details , bu t 1 4 basicall y i t revolve d aroun d the y nee d t o com e u p wit h 1 5 a comprehensiv

e fix that' s goin g t o preven t th e 1 6 occurrence fro m happenin g again . 1 7 Q . Okay . So , again , wa s i t you r 1 8 characterizatio n i n tha t conversatio n tha t yo u 1 9 believe d a chang e t o th e procedure s wer e warrante d an d 2 0 th e carrie rwa s ailegedh ronl y willin g t o counse l th e 2 1 mechanic ? 2 2 A . Yes . 2 3 Q . An d di d Mr . Harristha l agre e wit h yo u o r 2 4 disagre e wit h you ? 2 5 A . I don t recall , bu t I believ e h e agree d wit h Pag e 9 0 1 me . Otherwise , I woul d hav e wen t a differen t 2 direction . 3 Q . Olay . Th e mechanic , whe n yo u di d th e 4 investigatio n followin g th e voluntar y disdosure , wa s 5 th e mechani c wh o inadvertentl y lef t thi s gea rpi n in , 6 di d yo u d o an y investigatio n int o hi s training ? 7 A . I don t recal l I f I looke d a t hi s training . 8 I di d intervie w hi m an d I di d - durin g th e intervie w 9 I aske d hi m i f h e wa s awar e o f th e requiremen t i n th e 1 0 GM M t o mak e th e entry i n th e togbook. H e sai d h e ha d 1 1 know n a t on e time, h e forgot , bu t h e wa s - a t th e 1 2 time tha t I wa s talkin g t o hi m h e says , bu t I remembe r 1 3 now . 1 4 Q . Sure . Bu t a s par t o f you rintervie w and/o r 1 5 revie w o f document s wit h him , di d yo u com e t o an y 1 6 condusio n tha t h e wa s no t properl y traine d b y th e 1 7 carrier ? 1 8 A . No . 1 9 Q . Okay . S o wha t yo u previousl y tol d m e i s h e 2 0 mad e a mistak e an d lef t th e gea rpi n in ? 2 1 A . I don t kno w i f I specificall y sai d h e mad e 2 2 a mistake . H e jus t lef t - I kno w h e lef t th e gea r 2 3 pi n in . 2 4 Q . Whic h wa s a mistake ? 2 5 A . I f yo u wan t t o dassif y i t tha t way . 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 24 Pag e 9 1 Q . Well , i t shouldn' t hav e bee n i n ther e whe n the y trie d t o tak e off ? A . Exactly . Q . Okay . Di d yo u brin g a certificat e actio n o r a n enforcemen t actio n agains t tha t mechanic ? A . W e issue d hi m a warnin g notfce . Q . Olcay . S o yo u sen t Iri m a lette ro f Investigation ? A . I assum e s o since we sen t hi m a warnin g notice . Q . Okay . An d the n yo u interviewe d hi m a t som e point ? A . Yes . Q . An d the n yo u close d tha t wit h administrativ e actio n wit h a lette ro f warning ? A . Yes . Q . Okay . I' m almos t done . Referrin g bac k t o th e previou s cas e w e did , no w w e ar e talkin g fo ra minut e abou t th e windshiel d de-idn g cas e tha t w e wer e talkin g abou t befor e w e too k a shor t break . A . Right . Q . Th e maintenanc e controlle ri n tha t cas e I believ e wa s Mr . Erni e Spenc e (sic) ; i s tha t correct ? A . Spencer . Q . Spencer , I' m sorry . Wa s Mr . Spence rsen t a Pag e 9 2 lette ro f investigation ? A . No . No t tha t I recall . Q . Olcay . Woul d ther e hav e itee n somelwd y els e i n thi s offic e wh o woul d hav e sen t hi m a lette ro f investigatio n othe rtha n you , o rwoul d i t likel y hav e com e t o you ? A . I woul d hav e eithe rlikel y know n abou t i t o r i t woul d have com e throug h me . Q . S o sittin g her e toda y yo u don' t believ e Mr . Spenc e (sic ) go t a lette ro f investigation ? A . No . Q . Olcay . Th e pilot s wh o flew tha t airplan e wit h th e windshiel d allegedl y improperi y deferred , d o yo u kno w di d an y o f the m ge t a lette ro f investigation ? A . I don t know . Q . Okay . MR . HAYES : Dave , giv e m e a minut e o rtwo , an d I migh t b e finished an d w e ca n d o Mr . Adam . ( A brea k wa s taken. ) MR . HAYES : Inspertor , than k yo u fo ryou r time thi s morning . I' m read y fo rMr . Adam . MR . KESSLER : Al l right . I don' t hav e an y furthe rquestions . 2 5 (Signatur e o f th e witnes s i s no t waived , b y www.midwestlitigation.co m MIDWES T LITIGATIO N SERVICE S Phone : 1.800.280.337 6 2 3 (Page s 8 9 t o 92 ) Fax : 314.644.133 4GAR Y COOPE R6/11/201 0 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 agreemen t of counsel. ) Pag e 9 3

Pag e 9 4 CERTIFICAT E O F REPORTE R I , Reaga n A . Ftorino , RMR , CCR , IL-CSR , d o hereb y certif y tha t th e witnes s whos e testimon y appear s i n th e foregoin g depositto n was dul y swor n t) y me ; tha t th e testlnrron y o f sa W witnes s wa s take n b y m e t o th e bes t o f m y abilit y an d thereafte rreduce d t o typewritin g unde rm y direction ; tha t I a m neithe r counse l for , relate d to , rm remploye d b y an y o f th e partie s t o th e actto n i n whic h thi s depositio n wa s taken , an d furthe rtha t I a m no t a relativ e o r emptoye e o f an y attorne y o rcounse l employe d b y th e partie s thereto , no rfinanciall y o rotherwis e intereste d i n th e outcom e o f th e actton .

Certifie d Cour t Reporte r

-s:!!!gsaasaexasssaBm!Bsaatsc!S^!^;a?i^':sx:T : nsnsssiraseRSK^Tis ^ 1 Midwes t Litigatio n Service s 71 1 Nort h Elevent h Stree t 2 St . Louis , Missour i 6310 1 3 Phon e (314 ) 644-219 1 * Fax (314 ) 644-133 4 4 Jun e 21 , 201 0 5 Mr . Gary Coope r ST . LOUI S FUGH T STANDARD S DISTRIC T OFRC E 6 1080 1 Pea rTre e Une , Suit e 20 0 St . Ann , M O 6307 4 7 I n Re : I N TH E MATrt R O F GOJE T AIRUNES , U C Dea rMr . Cooper : Pleas e Fin d enclose d a cop y o f you rdepositio n take n o n Jun e 11 , 2010 , i n th e atjove-ieFerence d case . Als o enclose d i s tti e origina l signatur e pag e an d enat a sheets . Pleas e rea d you rcop y o f th e transcript , indicat e an y change s and/o rcorrection s desire d o n th e enat a sheets , an d sig n th e signatur e pag e befor e a notar y public . Pleas e retur n th e execute d signatur e pag e an d errat a sheet s t o Cap L Davi d J.A . Hayes , III , Esq . virlthi n thirt y day s afte rreceivin g th e transcript . Than k yo u fo ryou rattentio n t o thi s matter . Sincerely , Pag e 9 5

Reaga n A . Rorino , RMR , CCR , IL-CS R Enckjsute s cc : Capt . Davi d J.A . Hayes , HI , Esf) . Mr . Davi d Kessle r

Pag e 9 6 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 STAT E O F ) )SS . COUNT Y O F ) I , Gar y Cooper , d o hereb y certify : Tlia t I hav e rea d th e foregoin g deposition ; Tha t I hav e mad e suc h change s i n for m and/o r substanc e t o th e withi n depositio n a s migh t b e necessar y t o rende rth e sam e tru e an d corect ; Tha t havin g mad e suc h change s thereon , I hereb y subscrib e m y nam e t o th e deposition . I dedar e unde rpenalt y o f perjury tha t th e foregoin g i s tru e an d correct .

a t Gar

y Coope r Execute d thi s da y o f County , ,2 0 Notar y Publi c My Commissio n Expires : Signatur e pag e to : Capt . Davi d J.A . Hayes , III , Esq. , Tran s State s Holdings , 1149 5 Ol d Natura l Bridg e Road , St . Louis , Missour i 6304 4 CM/GAR Y COOPER , Jun e 11 , 201 0 Re : I N TH E MATTE R O F GOJE T AIRLINES , LL C

) www.midwestlitigation.co m MIDWES T LITIGATIO N SERVICE S Phone : 1.800.280.337 6 2 4 (Page s 9 3 t o 96 ) Fax : 314.644.133 4

# ©

U.S . Departmen t

St . Loui s Fligh t Standard s Distric t

Offic e o f Transportatio n 1080 1 Pea r Tre e Lan e Federa l Aviatio n Suit e 20 0 Administratio n St . Ann , Missouri 6307 4 Januar y 25 , 200 8 GoJe t Airlines , LL C Mr . RichardLeach , Chie f Operatin g Office

r 1149 5 Navai dRoad , Suit e 30 3 Bridgeton , M O 6304 4 Dea r Mr . Craig : Thi s lette r i s to infor

myo u o f tw o self-disclosure s submitte db y GoJe t Airline s to thi s offic e usin g th e we b base dVDR P (Voluntar y Disclosur e Reportin g Program) . Thes e self-disclosure s wer e returne do n Januar y 2 3 an d24 , 200 8 t o GoJe t fo r additiona l action/information , a s define dbelo w an di n th e we b base dVDR P system . Th e item s liste dfo r eac h disclosur e nee dt o b e addresse d an dacomprehensiv e fix established , a s describe din FAA Order 8900.1 , b y clos e o f

busines s o n Februar y 8 , 2008 . Failur e t o provid e acomprehensiv e fix acceptabl e t o thi s offic e b y th e clos e o f busines s o n February 8 200 8 wil l resul t i n th e self-disclosure s bein g close dou t o f th e we b base d VDRP syste man dprocesse da s enforcement s utilizin g FA A Order 2150.3 . A . Firs t Disclosur e 2008CE03400 3 Thrus t Reverse rDeferra l 1 . DESCRIPTIO N O F ALLEGE D VIOLATION : Pleas e clarify , Th e cunen t descriptio n doe s no t stal e tha t th e righ t thrus t leverse r was defeixe dinipioperly . resultin g i n bot h thrus t re\'ei"ser s bein g cIcaeli A aled , whicli i s conlrai y l o lli e i\'lL.L . an dlli c aiivrat' i llc

w IIIIV L ilighl ^ i n iha l condilioi) . 2 . DESCRIPTIO N O F IMMEDIAT E ACTION : Pleas e clarif y th e immediat e actio n take n t o terminat e th e conduc t

tha t resulte di n th e apparen t

violation , includin g whe n it wa s taken , an dwh o wa s responsibl e fo

r takin g th e action . 3 . DETAILED SEL F DISCLOSUR E (VIOLATION ) DESCRffTION : G o int o detail s o f th e violation s (who , what , when , how ) provide di n DESCRIPTIO N O F ALLEGE D VIOLATIO N section , providin g dat e an dlocatio n maintenanc e deferral occurred , an ddate s an dlocation s o f flights flow n whil e i n tha

t condition . 4 . ANALYSI S SUMMARY : Pleas e clarif y th e aircraf

t wa s flown afte

r th e flight crew/ s identifie d bot h thrus t reverser s wer e inadvertentl y deactivate dfollowin g th e deferral o f th e right thrus t reverser . Also , pleas e includ e an y conclusion s reache dregardin g possibl e or probabl e systemi c deficiencies .5 . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Non e provide dearlier .

6 . EVIDENC E DESCRIPTION : Non e provide dearlier . 7 . FA RCODE(S) : FA R121.153(a)(2 ) wa s no t included . 8 . COMPREHENSrV E FI X PROPOSAL : Non e provide dearlier . B . Secon dDisclosur e 2008CE03400 4 A/ C fle w wit h Ld g Gea rPi n installe d 1 . DESCRIPTIO N O F ALLEGE D VIOLATION : Pleas e clarify , curren t descriptio n doe s no t mentio n th e GM M require dlogboo k entry , fo r th e gea r pin s bein g installed , wa s no t made . 2 . DETAE^E

D SELF DISCLOSUR E (VIOLATION ) DESCRIPTION : G o int o th e detail s o f th e violatio n (who , what , when , an dwhy ) provide di n th e DESCRIPTIO N O F ALLEGE D VIOLATIO N sectio n (includ e GM M logboo k requirement) . 3 . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Pleas e clarif y i f thi s i s afrequent occurrence , o r

isolate dinciden t

(i.e. , durin g th e previou s twelv e month s n o othe r landin g gea

r pins/twenty-fou r

landin g gea

r pin s wer e lef

t i n th e gear s followin g maintenance) . 4 . COMPREHENSIV E FI X PROPOSAJL : Th e propose dcomprehensiv e fix doe s no t preclud e recurrenc e o f

thi s violation . Th e mechani c involve dkne w o f th e GM M requiremen t

to make a logboo k entry statin g th e landin g gear pi n wa s installe dprio r

t o thi s incident , an dye

t stil l forgot

t o mak e th e entry . Counselin g (reminding ) th e mechani c o f th e GM M requiremen t

doe s no t mee t th e guidanc e i n FAA Order

8900.1 , Volum e 11 , Chapte r 1 , paragrap h 11-4 . Th e comprehensiv e fix shoul dpreven t

th e sam e mechanic , o r

an y othe r mechanic , fromforgettin g t o make the logbook entr y an dsubsequentl y forgettin g t o remov e th e gea r pin s followin g maintenanc e again . QITSTIONS : 1 . Doe s th e specifi c maintenanc e manua l procedur e cal l fo r th e gea r pin s t o b e installed ? 2 . Doe s th e specifi c maintenanc e manua l procedur e cal l fo r th e gea r pin s t o b e removed ? 3 . I s ther e an y company procedure s requirin g th e fligh t cre w t o conduc t

awal k around , followin g maintenanc e actions , payin g particular attentio n t o th e area s wher e maintenanc e wa s performed ?Pleas e not e th e submitte dcomprehensiv e fixes t o thes e disclosure s shoul daddres s (wha t appear s t o be ) asystemi c issu e o f maintenanc e personne l no t followin g establishe dmaintenanc e procedure s an dlogboo k

entrie s no t

bein g mad e to addres s maintenanc e issues . I ca n b e reache d at (314 ) 890--481 2 i f

yo u nee dadditional information . i Sincerely ,

Gar y J . Coope r Principa l Maintenanc e Inspecto r cc : Richar dLeach , Chie f Operatin g Office

r2/15/200 8 2:19:5 0 P ^



### f^??exal_Aviatio n Movin g Americ a Safel y FAA.go vHom e

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### Voluntar y Disclosur e Reportin g Progra m - VDR P

CE03GJ C Hom e 

## Rescin d Cas e

* indicate s a Require d Fiel d Ente rEI R Numbe ro rNotificatio n I D an d Clic k Ge t S D Statu s Detail s butto n t o Vie w S D Detail s the n clic k Rescin d Butto n (Thi s wil l rescin d th e case) . L c H

Ente rEI R Number * O R Ente r Notificatio n ID * 

# r

|163 6 Ge t S D Statu s Detail s 

## Cas e Detail s (Clic k

o n Rescin d butto n t o rescin d thi s case ' S D Titl e A/ C fle w wit h Ld g Gea rPi n installe d S D Statu s RESCINDE D S D Curen t Stag e RES C Ente rth e Reaso n fo rRescindin a th e Case * CARRIE R FAILE D T O PROVID E Al- l ACCEPTABL E C0MP:REHENSIV E FI:> : T O THl. S .SELIDISCLOSURE . TH E VIOLATIO NWIL L B E DEAL T WIT H USIN G "TRADITIONAL " EI R METHOD . SE E NE W EI R TRACKIN G NUMBE R 2008CE03004 5 AN D NE W PTR S NUMBE R CE03200804271 .

•Rgsciri d I Cance l j firstgov.go v| Privac y Polic y | We b Policie s & Notice s | Sit e Ma p I Contac t U s | Frequentl y Aske d Question s i F i

U.S . Departmen t o f Transportatio n Federa l Aviatio n Administratio n,p--5^. , WasHington , D C 2059 1

Reader s & Viewers : PD F Reade r| M S Wor d Viewe r| M S PowerPoin t Viewe r( M S Exce l Viewe r\ WinZi p 2/15/200 8 2:19:5 0

# o

U.S . Departmen

t of Transportatio n Federa l Aviatio n Administration I n Repl y Refe r To : ACE- 7 D t U 2 d.£C' D Offic e o f Regiona l Counse l 90 1 Locus t

St. , Roo m50 6 Kansa s City , Missour

i 64106-264 1



### Are aCode : 816-329-376 0 OVERNIGH

T DELIVER

Y VI A FEDERA

L EXPRESS . US Airbil l No . 868 2 1742 934 1 REGULA Ran dCERTIFIE

D MAI L - RETUR

N RECEIP

T REQUESTE

D Cert . No . 700

4 135 0 000 3 489 2 816 9 ^ ' Decembe r 23,200 8 Richar dA . Leach , President GoJe t Airline s LL

C 1149 5 Natura

l Bridg e Rd. , Suit

e 30 3 Bridgeton , M O 63044 Docke t No . 2008CE03004 5 NOTIC E O F PROPOSE D CrVI L PENALT Y Basedo n arepor

t o f investigation , i t

appear s that : 1 . A t all time s hereinafter-mentioned , GoJe t Airlines , LL

C (GoJet) , d/b/aUnite dExpress , wa s th e holder

o f Par t 12 1 Ai r Carrier Certificat e Numbe r N 6 WA249L . 2 . A t all time s hereinafte

r mentione dGoJet

was th e operator

o f Civi l Aircraf

t N151GJ , a Canadai r CRJ-70 0 Regiona

l Jet , Model CL-600-2C10 , registere da s a n aircraf t availabl e fo r us e in Par t 12 1 revenu e operations . 3 O n o r abou t Novembe r 26,2007 , GoJet' s contractedmaintenanc e personne l remove dand replacedNlSlGJ' s numbe

r tw o brak e assembl y i n accordanc e wit

h th e CRJ-700 Aircraf

t Maintenanc e Manua

l (AMM) , whic h require s tha t maintenanc e personnel : a. Lif t th e main landin g gea

r (MLG) wit

h ajac k usin g tas k 07-12-01-582-80 1 (AM M tas k 32-43-26-000-801-AOl) . b . Instal l lockpin s i n th e MLG . (AM M task 07-12-01-582-801-A01) . 4 . GoJet' s Genera

l Maintenanc e Manua

l (GMM) Volum

e 1 , Par t 12. 2 state s tha

t anytim e maintenanc e personnel instal l landin g gea r pin s int o an y landing gear , th e mechanic mus t mak e a n entr y in th e aircraf

t Maintenanc e Fligh

t Logboo k stating , "Landin g gea

r pin installed , remov e befor

e flight".

### 5 . GoJet' s contracte dmaintenanc e persorme l wh o performe

dth e maintenanc e notedin paragraph 3 abov e failedt o remov e th e subjec t ML G lockpin s andals o failedt o mak e th e require dentr

y in th e aircraf

t Maintenanc e Flight

Logbook, note din paragraph 4 above , contrar y GoJet' s GMM , andcontrar y to FA RSectio n 121.363(a)(2) . 6 . Consequently , a

t th e time N15 1 G

J wa s returne dt o servic e th e subjec t ML G lockpin s wer e stil l inserte din th e aircraft' s MLG . 7 . Inciden

t t o th e above-notedmaintenanc e failure , N15 1 G J wa s forcedto abor

t a n operation subsequen t to take-off " afte r encounterin g aGea

r Disagree Warnin g Messag e during a gear-retractio n effort . 8 . O n Novembe

r 26,2007 , GoJe

t informedth e FA

A abou t the abov e event s utilizin g th e Voluntar y Disclosur

e Reportin g Progra

m(VDRP) system . 9 . O n Decembe

r 10,2007 , GoJe

t submittedacomprehensive fix proposa l t o th e Fligh t Standard s Distric t

Office , St . Ann , Missour

i (ST L FSDO) . 10 . O n Januar y 25,2008 , alette

r wa s mailedt o GoJe

t b y the ST L FSD O identifyin

g item s tha

t neededt o b e addressedandcorrecte db y GoJet , including establishing acomprehensive fix, a s describedi n FA

A Orde r 8900.1 , b y n o later

tha n Februar y 8,2008 , o

r th e VDR P would b e rescinded . A copy o f

th e note dlette

r wa s als o hand-deliveredt o GoJe t b y ST L FSD O persoimel . 11 . Inciden

t t o receipt o f the above-notedletter , GoJet' s chie f inspector advisedST

L FSD O personne l tha t GoJe t woul dno t implemen t th e abov e note

dcomprehensive fix. Th

e ST L FSD O receivedn o ftirther

reply fi-omGoJe

t regarding thi s inciden

t an dconsequentl

y th e VDR P wa s rescindedon Ma

y 1,2008 . 12 . Base

do n th e foregoin

g findings, N l 5 1 G

J wa s no t i n a n airworth y conditio n on Novembe

r 26 , 2007 , a

t th e time i t

wa s returne dt o service , du e t o th e fac t that GoJet' s maintenanc e personnel failedt o compl

y wit h GoJet' s GM

M requirement s and , consequently , failedt o remove th e subject

ML G lockpin s a s note dabove . 13 . Accordingly , th e operatio n o f N151GJ , whil e i n a

n unairworth

y condition , constitute da careles s act

on the par

t o f GoJet , which endangere dth e live s andpropert y of the flight an dcabi n crews , andan

y passenger s aboard , a s wel l a s the fives andpropert y of other s o n th e ground . 14 . B y reason o f

the foregoing , GoJe

t violate dth e following section s o f th e Federa

l Aviatio n Regulations : a . Sectio

n 43.13(a) , by virtu e of

43.13(c) , whic

h state s in relevan

t par t tha t eac h person performin

g maintenanc e on a

n aircraf t engin e shal l us e th e methods , techniques , an

dpractice s prescribedin th e curren t manufacturer' s maintenance manual .

### b . Sectio n 91.13(a) , which state s i n relevan t par t tha t n o perso n ma

y operat e a n aircraf t i n acareles s manne

r s o a s t o endange

r th e lif e o r propert y of anoAer . c . Sectio n 121.153(a)(2 ) which state s tha t no certificat

e holde r ma y operat e a n aircraf t imles s tha

t aircraf t i s i n a n airworth y conditio n andmeet s th e applicable airworthines s requirements . In accordanc e wit

h 4 9 U.S.C . § 46301 , GoJe t i s liabl e fo

r acivil penalt

y no t to excee d$11,000 fo

r eac h violatio n o f

th e regulations . Afte

r reviewing ou

r investigativ e file, w e propos e t o asses s a civi l penalt

y i n th e amoun

t o f $33,000 fo

r thes e violations . Enclosedi s information on GoJet' s option s in responding t o thi s Notice . Th

e option s includ

e participatio n i n a

n informa l conferenc e wit

h a n FA A attome y andsubmittin g informatio n to the FA A fo r consideration . GoJe

t mus t submit , in writing , it s choic e o f th e alternative s explaine

don th e enclosedinformation for mo n o r befor e thirt y (30 ) day s afte

r i t receive s thi s notice . I

f GoJe t fail s t o submit it s choic e within tha

t time i t will hav e n o furthe

r right t o participat

e i n th e informa

l procedures . Mar y Ellen Loftu s Acting Regiona

l Counsel By > moKessle r Attomey and i^amach

o S^o r Enforcemen

t Attomey Enclosiu-es: , Information §heet Repl y For m Visitor Notificatio n For

m FA R13.14,13.1 6 andSubpar

t G o f Par t 1 3

# o

U.S . Departmen

t of Transportation Federa l Aviatio n Administratio n 

### I n Repl y Refe r To : ACE- 7 2008CE03004 5 Are aCode : (816)329-376 3 Regiona l Counse l 90 1 Locust , Roo m50 6 Kansa s City , M O 64106-264 1 RECEIVE D OFFIC E O F DAVJ D HAYE S JA N 2 9 201 0 VIC E PHtsiiUfcN T AN D GENFRALGOtJM.S R 

### REGULA RandCERTIFIE

D MAI L - RETUR

N RECEIPT REQUESTE

D Cert . No . 700 9 282 0 000 3 453 2 518 9 Januar y 27,201 0 RichW dA . Leach , Presiden

t GoJe t Airline s LL

C 1149 5 Naitura

l Bridg e Rd. , Suit

e 3 0 3 Bridgeton , MO 63044

FINA L NOTIC E O F PROPOSE D CIVI L PENALT Y On Decembe

r 23,2008 , you wer

e advise dthroug h aNotic e o f Propose dCivil'Penalt

y tha t th e FA A propose dt o asses s acivi l penalt y in th e amoim

t o f $33,000 . A s o f

Januar y 27,2010 , w e hav e receive dn o respons e t o thi s Notice . 1 . A t all time s hereinafter-mentioned , GoJe t Airlines , LL

C (GoJet) , d^/ aUnitedExpress , wa s th e holder

o f Par t 12 1 Air Carrie r Certificat e Numbe r N6WA249L . 2 . A t all time s hereinafte

r mentione dGoJe

t wa s th e operator

o f Civi l Aircraf

t N151GJ , a Canadai r CRJ-70 0 Regiona

l Jet , Model CL-600-2C10 , registere da s a n aircraf t availabl e fo r us e i n Par t 12 1 revenu e operations . 3 . On o

r abou t Novembe r 26,2007 , GoJet' s contracte dmaintenanc e personnel removed an dreplace dN151GJ' s numbe r tw o brak e assembly i

n accordanc e wit

h th e CRJ-700 Aircraf t Maintenanc e Manua

l (AMM) , which require s tha t maintenanc e personnel : a . Lif t th e mai n landin g gea

r (MLG) wit

h aj ac k usin g tas k 07-12-0 1 - 5 82-80 1 (AM M tas k 32-43-26-000-801-AOl) . b. Install lockpin s i

n th e MLG . (AM

M tas k 07-12-01-582-801-A01) . 4 . GoJet' s Genera

l Maintenanc e Manua

l (GMM ) Volum

e 1 , Par t 12. 2 state s tha

t anytim e maintenanc e personnel instal l landin g gea r pin s int o an y landing gear , th e mechanic mus t mak e a n entr y in th e aircraf

t Maintenanc e Fligh

t Logbook stating , "Landin g gea

r pi n installed , remov e befor

e flight."

### 5 . GoJet' s contracte dmaintenanc e personnel wh o performedth e maintenanc e note di n paragrap h 3 abov e faile dto remov e th e subject ML G lockpin s andals o failedto mak e th e require dentr

y i n th e aircraf

t Maintenanc e Fligh

t Logbook , note di n paragraph 4 above , contrar y GoJet' s GMM , andcontrar y to FA RSectio n 121.363(a)(2) . 6 . Consequently , a

t th e tim e N l 5 1 G

J wa s returne dt

o servic e th e subjec t

ML G lockpin s wer e stil l inserte di n th e aircraft' s MLG . 7 . Inciden

t t o th e above-note dmaintenanc e failure , N15 1 G J wa s forcedto abor

t a n operation subsequen t to take-of f afte r encounterin g aGea

r Disagre e Wamin g Messag e durin g a gear-retractio n effort . 8 . O n Novembe

r 26 , 2007 , GoJe

t informedth e FA

A abou t th e abov e event s utilizin g th e Voluntar y Disclosur

e Reportin g Progra

m(VDRP) system . 9 . O n Decembe

r 10,2007 , GoJe

t submittedacomprehensive fix proposa l t o th e Fligh t Standard s Distiic t

Office , St . Ann , Missour

i (ST L FSDO) . 10 . O n Januar y 25,2008 , alette

r wa s mailedt

o GoJe t by th e ST L FSD O identifying item s tha t neededt o b e addressedandcorrectedby GoJet , including establishin g acomprehensive fix, a s describe din FA

A Orde r 8900.1 , by no late

r tha n Februar y 8,2008, or

th e VDR P woul d b e rescinded . A copy o f

th e note dlette

r wa s als o hand-delivere dt o GoJe t by ST L FSD O personnel . 11 . Inciden

t t o receip t of th e above-notedletter , GoJet' s chief inspector advisedST

L FSD O persorme l tha t GoJe t wouldno t implemen t th e above note dcomprehensiv e fix. Th e ST L FSD O receive dno fiirther

reply fix)mGoJe

t regarding thi s inciden

t an dconsequenti

y th e VDR P wa s rescindedon Ma

y 1,2008 . 12 . Basedo n th e foregoin g findings, N15 1 G

J wa s no t in a n airworthy conditio n on Novembe r 26,2007 , a

t th e time it

was returne dt

o service , du e to th e fac

t tha t GoJet' s maintenanc e personnel failedto compl y wit h GoJet' s GM

M requirement s and , consequently , faile

dto remov e th e subject

ML G lockpin s a s note dabove . 13 . Accordingly , th e operatio n o f N l 5 1 GJ , whil e i n a

n imairworth

y condition , constitute da careles s ac t

o n th e par t o f GoJet , which endangere dth e live s andpropert y of th e flight andcabi n crews , an

dan y passenger s aboard , a s well a s th e live s andpropert y o f other s o n th e ground . 14 . B y reaso n of

th e foregoing , GoJe

t violate dth e following section s o f th e Federa

l Aviation Regulations : a . Section 43.13(a) , b

y virtu e o f 43.13(c) , whic

h state s in relevan

t par t tha t eac h perso n performin

g maintenanc e o

n a n aircraf t engin e shall us e the methods , techniques , an

dpractice s prescribedi

n th e curren t manufacturer' s maintenanc e manual .

### b. Sectio n 91.13(a) , whic h state s i n relevant par t tha t n o perso n ma

y operat e a n aircraf t in acareles s maime

r s o a s t o endange

r th e lif e o r propert y o f another . c . Sectio n 121.153(a)(2 ) which state s tha t no certificat

e holder ma y operat e a n aircraf t unles s tha

t aircraf t i s in a n airworth y conditio n andmeet s th e applicabl e airworthines s requirements . Unde r Titl e 4 9 U.S.C . 46301 , yo u ar e subject to acivi l penalt

y no t to excee d$11,00 0 fo

r each o f th e violation s noted . B y reaso n o f th e foregoing facts an

dcircumstances , w e propos e to asses s a civi l penalt

y in th e amoun

t o f $33,000 . Unles s you mai l or

personall y deliver , in writing , you r reques t fo r ahearin g in thi s matter , within 1 5 day s afte

r yo u receiv e thi s Fina

l Notice , we wil l issu e a

n Orde r Assessin g Civi l Penalt

y an d you will hav e n o fiirther

right to ahearing . If

you d o no t submi t awritte n reques t

fo r ahearing , you mus t pa y th e propose dcivi l penalty . You r reques t fo r ahearin g mus t

b e sen t to th e Hearin g Docke

t Cler k a t on e o f th e followin

g addresses : Fo r servic e b y U.S . Posta l Service : Federa l Aviatio n Administratio n 800 Independenc e Avenue , SW . Washington , DC 2059 1 Attention : Hearin g Docket

Clerk , AGC-43 0 Wilbu r Wrigh t Building , Room201 4 Fo r servic e b y persona l deliver y o r expedite dcourie r

suc h a s Federa l Expres s Federa l Aviatio n Administratio n Attention : Hearin g Docket Clerk , AGC-43 0 600 Independenc e Avenu e SW . Wilbu r Wrigh t Building , Roo

m201 4 Washington , D C 2059 1 A copy als o mus t

be sen t to th e undersigne dFA

A attomey . You

r reques t mus t b e datedan

d signed , in accordanc e wit

h Sectio n 13.1 6 o f

the Federa

l Aviatio n Regulations , sen t t o yo u wit h the Notic e o f

Propose dCivi l Penalt

y (1 4 C.F.R . 13.16) . Yo u mus t pa y th e propose dpenalt

y by submittin g acertifiedchec k o r mone y orde r payable t o the "Federa

l Aviatio n Administration, " t o th e undersigned . I

n the alternative , yo

u ma y pa y you r civi l penalt

y wit h acredit car dove r the Internet . To pa

y electronically , visi t

th e websit

e a t https://www.pay.gov . Unde r th e Search Publi c Form s option , typ e in "FCE-FINEl. " Clic k o n "FA A Civil Penalt

y Payment s - Centra

l Region. " Yo

u mus t the n complete th e requested information andclick

"Continue. " Yo

u will the n b e directe dt

o enter you r credi t car do r ban k accoun t debi t information . T o us e the ban k accoun t debi t yo u wil l nee dyour

ban k routing

### number , account number , andcheck

number . TH E FA

A WIL L NO T ACCEP T INTERNE T PAYMENT S FO RA

N AMOUN T LES S THA N TH E AMOUN T SHOW N I N TH E FINA L NOTICE . A.Leste r Haizlip Regiona l Counsel By : 

### Origina l Signe d B y Davi d Kessle r DavidKessle

r Attomey ;:^avi dJ cc:M])avi dJ.A . Hayes , Esq .

# o

U.S. Departmen t o f Transportatio n Federa l Aviatio n Administratio n 

### I n Reply Refe

r To : ACE- 7 2008CE03004 5 RCC::.'''H...nr,->, . r. ^ F£B16?0I 0 VICEPK^,.. , , vir>v . G.PW ! R A ' : >

. (f,•'-• . Offic e of Regiona l Counse l

90 1 Locust , Roo m 50 6 Kansa s City . M O 6410 6



### Telephone : (816)329-376 3 REGULA R& CERTIFIE

D MAI L - RETUR

N RECEIP

T REQUESTE

D CertifiedMai l Receip t

Nos . 7008130000004603385 2 & 7008130000004603386 9 Februar y 16 , 201 0 Mr . Richar

dLeach^^residen t GoJe t Airiines,^ C 1149 5 Nav^idRoad , Suit

e 30 3 St . LoujsrlMO 6304 4 AMENDMEN T T O FINA L NOTIC E O F PROPOSE D CIVI L PENALT Y COME S NO W th e Administrator o f th e Federa

l Aviatio n Administratio n (FAA) , acting by an dthroug h hi s Regiona

l Counsel fo

r th e Centra

l Region , andhereb y amend s th e opening paragraph o f

th e Final Notic e of

Propose dCivi l Penalt

y date dJanuar

y 27 , 2010 , s o tha

t i t now read s a s follows : O n Decembe

r 23,2008 , GoJe

t Airlines , LLC , wa s advise dthroug h aNotic e o f ProposedCivi l Penalt y tha t th e FAA propose dt o asses s acivi l penalt y in the amoun

t o f $33,000 . W

e hav e considere dth e informatio n submitte da t th e informa

l conferenc e hel do n Septembe r 9,2009 . All othe r informatio n containe din th e origina l Fina l Notic e of Propose dCivi l Penalt

y shal l remain unchangedandi s hereb y incorporate dby referenc e a s if , fiilly set fort h herein . A . Leste r Haizlip Regiona l Counsel By : 

# t

cc : 

### DavidJ . A . Hayes , 111 , Esq.- / OilglnolSgnedb y 

### MaikG.Camach o DavidB . Kessle

r Attome y

### EI

R2008CE03004 5 GoJe t Airiines , LLC CERTIFICAT E OF SERVIC E I hereb y certif

y that I hav e thi s dat

e place di n th e Unite dState s mail , certifie dmail , retur n receip t requested , andregula

r mail , a n origina l Amendmen

t T o th e Fina l Notic e o f

Propose d Civil Penalty , addresse dto : Mr . Richar dA . Leac h GoJet Airlines , LL

C 1149 5 Navai dRd. , Suit

e 30 3 Bridgeton , MO 6304

4 I hereb y certif

y that I hav e thi s dat

e place din th e Unite dState s mail , certifie dmail , retur n receip t requested , a

n original Amendmen

t To the Fina

l Notic e o f Propose dCivi l Penalty , addressedto : Davi dJ . A . Hayes , III , Esq . Tran s State s Holding s 1149 5 Navai dRoa

d St . Louis , M

O 6304 4 Alis aGaus e Paralega l Specialis t Datedtiiis 16 * da

y o f February , 2010 .U.S . Departmen t J



# Circula r U.S . Departmen t o f Transportatio n Federa l Aviatio n Administratio n Subject : Voluntar

y Disclosur e Reportin g Date : 4/29/0 9 A C No : 00-58 B ^^°9^^" ^ Initiate d by : AFS-23 0 Change : 1 . PURPOSE . Thi s advisor y circula r (AC ) provide s informatio n an dguidanc e materia

l tha t ma y b e usedb

y acertificat

e holder , qualifie dfractiona l ownership program s (a s definedi n paragraph 4e) , o

r aProductio n Approva

l Holde r (PAH ) operatin g unde

r Titl e 1 4 o f

th e Code o f Federa l Regulation s (1 4 CFR) when voluntaril y disclosin g to th e Federa l Aviatio n Administratio n (FAA) apparent violation s o f

thos e FA A regulation s listedi

n paragrap h 3 . The procedure s an

dpractice s outline di

n thi s A C ca n b e applie dt o th e maintenance , fligh t operations , anti-dru g an

dalcoho l misus e preventio n programs , andt o th e manufacturing function s o f th e PAH' s organization . The procedure s an dpractice s outline di n thi s A C cannot b e applie dt o thos e person s wh o ar

e require dto repor

t failures , malfunctions , anddefect s unde r 1 4 CF Rpar t 21 , § 21. 3 an dwh o d o no t

mak e thos e report s i

n th e timefram

e require db

y th e regulations . 2 . CANCELLATION . A C 00- 5 8A , Voluntar

y Disclosure Reportin g Program , dated Septembe r 8 , 2006 ; Notic e 8900.39 , Requirin g Appropriate 1 4 CF RPar t 11 9 Corporat

e Office r an dFA A Office Manage

r Signature s fo

r Voluntar y Disclosure Reportin g Progra m(VDRP) , date d5/1/2008 ; an

dInFO 08021 , New Guidanc e fo r Sign-of f b y Par t 11 9 Designate d Managemen

t Personnel fo

r Voluntar y Disclosure Reportin g Progra m(VDRP) Submissions , date d5/1/200 8 ar

e cancelled . 3 . RELATE D CF RREGULATIONS . Titl e 1 4 CF Rpart s 21 , 39 , 119 , 121 , 125 , 133 , 135 , 137 , 141 , 142 , 145 , 14

7 and , fo r qualifie dfractiona

l ownership program s operatin g unde r par t 9 1 subpar t K , thos e portion s o f

par t 9 1 pertainin g directl y to th e dutie s an dresponsibilitie s o f th e progra

mmanager , a s define di

n par t 9 1 subpar t K o r managemen

t specification s (MSpecs) . a . Voluntar y Disclosur e for Violation s of

Titl e 4 9 o f

th e Cod e of

Federa l Regulation s (4 9 CFR ) Par t

175 . Voluntar

y disclosure o f

4 9 CF Rpar t 17 5 (HAZMAT ) violation s shoul dbe accomplishe di

n accordanc e wit

h current editio n A C 121-37 , Voluntar

y Disclosur

e Reportin g Program—Hazardou s Materials . b . Voluntar y Disclosur e o f Violation s of

Anti-Dru g an dAlcoho l Misus e Preventio n Progra mRegulation s unde r 1 4 CFR . Voluntar

y disclosure fo

r violation s o f

anti-dru g an

d alcoho l misus e preventio n progra mregulation s mus t

b e reporte dto th e Drug Abatement Divisio n Manager , AAM-800 , 80

0 Independenc e Avenu e S.W. , Washington , D.C . 20591 . Report s will b e processe di

n accordanc e wit

h direction s fromtha

t office .A

C 00- 5 8 B 4/29/0 9 c . Violatio n Exceptions . Except a s specifie di

n paragrap h 12 , th e VDRP doe s not apply t o violation s by individua

l airmen . 4 . KE Y TERMS . The following ke y term s andphrase s ar

e definedt o ensure astandar d interpretatio n andunderstandin g o f the FAA' s voluntar

y disclosure policy : a . Evidence . For

th e purpos e o f

voluntar y disclosure , evidenc e shoul dgenerally b e i n th e for mo f writte n documentatio n or

report s tha

t suppor t acertificat

e holder's , qualifie dfractiona l ownership programs , or

PAH' s analysi s o f

th e disclose dapparent

violatio n andth e resultin g element s o f

th e propose dcomprehensiv e fix. Evidenc e generall y come s fromth e following fou r elements : (1 ) Document s o

r manual s reviewed . (2 ) Equipment

examined . (3 ) Activitie s observed . (4 ) Intervie w data . b . Comprehensiv e Fix . A comprehensiv e fix i s a n action , or

actions , propose db

y th e certificate holder , qualifie dfractiona l ownership program , or

PAH , andaccepte db

y th e principa

l inspector (PI) , t o preclud e recurrenc e o f th e apparent

violatio n tha

t ha s been voluntarily disclose dunder

thi s program . A schedul e o f th e date s andevent s encompasse db y th e comprehensiv e fix mus t

b e establishe dan

dinclude di

n aletter o f correction . c . Satisfactor y Fix . A satisfactor y fix i s acomprehensiv e fix i n whic h al l correctiv e measure s hav e been complete do n schedul e an

dare satisfactor

y to th e FAA . d . Principa l Inspecto r

(PI) . Unde

r th e VDRP , P

I refer s to th e appropriate maintenance , avionics , operation s inspector , o r othe r designate dFA

A officia l o f th e progra

moffic e responsibl e fo

r oversight of th e are ao f

noncomplianc e involve di n th e disclosure . e . Fractiona l Ownershi p Programs . Fractiona l ownership program s ar

e definedi n par t 9 1 subpar t K andth e associate dMSpecs . Participatio n i n th e VDR

P b y afractional ownershi

p progra mi s limite db

y th e following : (1 ) Only progra

mmanager s authorize di

n accordanc e wit

h par t 9 1 subpar t K an d MSpecs , ma

y participate i

n th e VDRP . (2 ) Voluntar

y disclosure s o f

apparen t violation s b

y afractiona

l ownershi p progra

mma y only b e submitte db

y th e progra

mmanager , or

a n authorize drepresentative . (3 ) Voluntar

y disclosure s b

y fractional ownership program s ar e limite dt o apparen

t violation s pertainin g directly to th e dutie s an dresponsibilitie s o f

th e progra

mmanager , a s definedi n par t 9 1 subpar t K an dthe MSpecs . Pag e 2 Pa r 34/29/0 9 A C 00-58 B f . Regulate dEntit y (RE) . A regulate dentit y i s an y certificat e holder , fractional ownership program , or

PAH , authorize dt o submi t voluntar y disclosure s unde

r th e VDRP . 5 . BACKGROUND . Civi l penalties , unde r th e FAA' s enforcemen

t program , hav e alway s been considere damean s t o promot e complianc e wit

h th e FAA' s regulations , no t a n en di n themselves . I

n additio n to th e deterrenc e achieve db y th e appropriat

e us e o f civi l penalties , th e publi c interes t

i s als o serve db

y positiv e incentive s t o promot e an dachiev e compliance . Indeed , th e FA A believe s tha

t aviatio n safet

y i s well servedb

y incentive s fo

r certificate holders , qualifie dfractional ownership programs , an dPAH s t o identif

y an dcorrec t thei r ow n instance s o f noncomplianc e andto inves t mor e resource s i

n effort s t o preclud e thei r

recurrence . Th e FAA' s polic y o f forgoin g civi l penalt

y action s when one o f

thes e entitie s detect s violations , promptl y disclose s th e violation s t o th e FAA , andtake s prompt correctiv e actio n t o ensure tha t th e sam e or simila r violation s d o no t

recu r i s designe dt o encourag e complianc e wit h th e FAA' s regulations , foste r saf e operatin g practices , an

dpromot e the developmen

t o f Interna l Evaluatio n Program s (lEPs) . 6 . DISCUSSION . a . lEPs . Certificat

e holders , qualifie dfractiona l ownership programs , an dPAH s are encouraged , but

no t required , t o develo p lEP s tha t continually monito r

company policie s and procedure s andensur

e tha t th e highes t

level o f safet y an dsecurit y complianc e i s maintained . They ma y voluntaril y disclos e apparent violation s o f

1 4 CF Rcovere db

y thi s progra

mi n accordanc e wit

h th e procedure s i

n thi s AC even though a

n interna l evaluatio n progra

mha s no t been established . Guidanc e o n lEP s i s containe di

n th e current

editio n o f AC 120-59A , Air Carrier Interna l Evaluatio n Programs . b . Thre e Appendices . Thi s A C i s divide dint

o th e mai n bod y which addresse s issue s common t o al l RE s utilizin g th e VDRP , an dthre e appendices , wit

h each appendi x addressin g applicatio n o f

th e VDR P to differing group s o f

REs . Thi s separatio n b

y appendice s i s necessar

y du e t o difference s i

n the applicabl e procedures . The group s an dthei r respectiv e appendice s are a s follows : (1 ) Appendi x 1 i s applicabl e t o ai r carrier s certificate dunde

r 1 4 CF Rpar t 11 9 and operatin g unde

r 1 4 CF Rpart s 12 1 and135 . Al

l o f th e entitie s assigne dt o Appendi x 1 wil l utiliz e th e Web-basedVDR

P system . (2 ) Appendi x 2 i s applicabl e t o thos e othe r RE s authorize dto utiliz e th e Web-based VDR P systemwh o ar

e not air carriers . Thos e othe

r RE s will b e liste do

n th e VDR

P Hom e Pag e at : http://av-info.faa.gov/vdrp . (3 ) Appendi x 3 i s applicabl e t o thos e remainin g RE s wh o are no t ye t authorize dt o utiliz e th e Web-base dVDR

P system , but

ma y stil l participat

e i n th e VDR

P throug h th e legac y paf)erbasedprogram . 7 . VOLUNTAR Y DISCLOSUR E POLICY . a . Violatio n Sharing . Th e FA A believe s tha

t th e ope n sharin g o f

apparent violation s an

da cooperativ e a s wel l a s a

n advisor y approach to solvin g problem s will enhanc e an dpromot e Pa r 4 Pag e 3A C 00- 5 8B 4/29/0 9

aviatio n safety . Certificat

e holders , qualifie dfractional ownership programs , an dPAH s will receiv e aletter

o f correctio n i

n lie u o f civi l penalt

y actio n fo

r covere dinstance s o f noncomplianc e tha

t ar e voluntaril y disclose dto th e FA A i n accordanc e wit

h th e procedure s set fort h i n thi s AC . b . Violatio n Evaluation . I n evaluatin g whether

a n apparen t violatio n i s covere db

y thi s policy , th e FA

A will ensur

e tha t th e following five condition s ar e met : (1 ) Th e certificat

e holder , qualifie dfractional ownership program , or PA H ha s notifie d th e FA A o f th e apparent

violatio n immediately afte r detectin g i

t an dbefor e th e Agenc y ha s learne do f i t by othe r means . (2 ) Th e apparent

violatio n wa s inadvertent . (3 ) Th e apparen

t violatio n doe s no t

indicat e alack , o r reasonabl e question , o f qualificatio n o f

th e certificat

e holder , qualifie dfractiona l ownership program , o r

PAH . (4 ) Immediat

e action , satisfactor

y to th e FAA , wa s taken upon discover y t o terminat

e th e conduc t tha t resulte di n the apparent

violation . (5 ) Th e certificat

e holder , qualifie dfractional ownership program , or PA H ha s develope d o r i s developin g acomprehensiv e fix an dschedul e o f implementatio n satisfactor y to th e FAA . Th e comprehensiv e fix include s afollowu p self-audi t

t o ensur e tha t th e actio n take n correct s th e noncompliance . Thi s self-audit i s i n additio n t o an

y audit s conducte db

y th e FAA . 8 . LEGA L ENFORCEMEN T ACTION . Excep t a s specifie di

n th e subparagraph s a . an

db . below , th e FA

A ordinarily wil l not

forg o lega

l enforcemen

t actio n i f th e certificate holder , fractional ownership program , o r PA H inform s th e FA

A o f th e apparent

violatio n during , o

r i n anticipatio n of

, a n FA A investigation/inspectio n o r i n associatio n wit

h a n accident o r incident . a . Exceptions-Aviatio n Safet y Actio n Progra m(ASAP ) Report . I f th e FA A ha s learned o f a n apparent violatio n b

y acertificat

e holder , fractiona

l ownership program , or

PA H fro ma n ASA P repor t a s describe di

n th e current

editio n o f AC 120-66 , Aviatio n Safet y Actio n Progra

m (ASAP) , avoluntar

y disclosur

e ca n stil l b e accepte db

y th e FAA , even though th e FA A ha s alread y learne do f

th e violatio n fro

mth e ASAP . b . Exceptions-Join t

Audit . Similarly , i

f aregulate dentit

y voluntarily agree s to conduc t a join t audi t (inspection ) wit

h th e FA A durin g which a

n apparen t violatio n i s discovere deithe r b y th e compan

y or FA A member s o f

th e audi t (inspection ) team , th e FA

A ma y accep t avoluntar

y disclosure submitte db

y th e company , eve

n though th e FA

A ha s alread

y learne do f

th e apparen

t violatio n durin g th e cours e o f th e join t audi t (inspection) . 9 . REPEATE D VIOLATION . I f arepeate dviolatio n occurs , notwithstandin g th e fac t tha t a comprehensiv e fix wa s satisfactorily complete dan dfollowed , th e procedure s outline di n thi s A C ma y appl y to th e disclosur

e o f th e repeate dviolation . Upo n consideratio n o f

th e fact s an

d circumstance s surroundin g th e repeate dviolation , th e FA A will determin e o

n acase-by-cas e basi s whethe

r arepeate dviolatio n wil l b e covere dunde r thi s policy . RE s an

dPi s ar e encourage d to evaluate th e systemi c issue s an dcircumstance s surroundin g eac h apparen t violation . Thi s i s Pag e 4 Pa r 74/29/0 9 A C 00-58 B particularl y important

whe n citin g acommon regulation . Dependin g upon th e specifi c circumstance s associate dwit h th e event , citation s o f

acommon regulatio n ma

y no t necessaril y b e indicativ e o f

acommon systemi c failure . 10 . CLOSE D CASE : CONDITION S FO RREOPENING . If , followin g FA

A closur e o f th e investigativ e packag e resultin g fro mavoluntar

y disclosure , th e same or

simila r violation s ar

e discovere dt o hav e occurre dprior to submissio n o f

th e associate dvoluntar

y disclosure , th e FA

A doe s no t reopen th e cas e unles s i

t determine s tha

t th e pertinent

regulate dentit

y failedto compl

y wit h al l th e element s o f

th e comprehensiv e fix agree dupon b y th e FA A an dth e entity . 11 . DISPUT E RESOLUTION . Whe n dispute s occur

regardin g th e acceptanc e o f apropose d comprehensiv e fix, or

amodificatio n thereto befor e th e fix i s considere dsatisfactory , th e P I an d th e pertinent

regulate dentit

y ma y reques t tha t th e issu e b e resolve da

t th e nex t leve l o f management

withi n th e FAA . Thi s procedur e wil l provide fo

r a n independent

assessmen

t o f the area s i n disagreement . 12 . SEPARAT E ACTION S AGAINS T AIRME N O ROTHE RINDIVIDUA L AGENTS . a . Voluntar y Disclosur e Application . Th e voluntar y disclosure polic y applie s t o individua l airmen or other agent s o f a n employin g certificat

e holder , fractional ownershi p program , or PA H onl y when all o f

th e following occur : (1 ) Th e apparent

violatio n involve s adeficienc y o f th e employin g entity' s practice s o r procedure s tha

t cause s th e employin g certificat e holder , fractiona

l ownershi p program , or

PA H t o b e i n violatio n o f

acovere dviolatio n o f

a n FA A regulation . (2 ) Th e airma

n or othe r agen t o f th e employin g entity , whil e actin g on behal f o f th e employin g entity , inadvertently violate s th e FAA' s regulation s a s adirec t resul t o f adeficienc y o f th e employin g entit

y tha t cause s th e employin g entit y to b e i n violatio n o f

th e regulations . (The voluntar

y disclosure polic y doe s no t apply t o th e airma

n or other agent whe n hi s or he r apparent violatio n i s th e result

o f action s unrelate dt o th e employin g entity' s deficiency) . (3 ) Th e airma

n or othe r agen t immediately make s th e repor t o f hi s or he r apparent violatio n t o th e employin g entity . (4 ) Th e employin g certificat e holder , fractiona

l ownership program , or

PA H immediately notifie s th e FA

A o f bot h the airma

n o r other agent's apparent

violatio n an

dth e apparen

t deficienc y i

n it s practic e o

r procedures . b . Procedure s i f

Condition s ar e Met . Whe n all th e aforementione dcondition s ar e met , a separate EI

Ri s opene dfo

r th e individua

l an dclose dwit

h n o mor e tha n administrativ e actio n i

n accordanc e wit

h th e curren

t editio n o f FA A Orde r 2150.3 , Complianc e an

dEnforcemen

t Program . c . Procedure s if

Condition s Ar e No t

Met . If al l th e aforementione dcondition s ar e not met , th e P I wil l review all facts associate dwit h th e cas e an

ddetermin e wha

t actio n i s appropriat

e fo r individua l airmen o r othe r agent s o f th e employin g entity . Pa r 9 Pag e 5A

C 00-58 3 4/29/0 9 d . Applicatio n o f

thi s Provision . Thi s provisio n doe s no t appl y t o matter s concernin g qualification s t o hol da

n airma n certificate . e . Specia l Provisions . Specia l provision s exis t

fo r apparen t violation s b

y certificate holders , fractional ownership programs , or aPAH , whe

n avoluntar

y disclosure i s mad

e base don informatio n i

n a n ASA P report . I n such cases , th e FA

A may , a t it s sol e discretion , accep t

th e correctiv e actio n recommende db y a n ASA P even t review committe e (ERC ) fo r a n accepte d ASAP repor

t a s th e comprehensiv e fix fo r th e voluntar

y disclosure . Thi s i s acceptabl e when th e following condition s all apply (even when a n apparent employe e qualificatio n or competenc y issu e i s involved) : (1 ) Th e FA

A determine s tha

t th e violatio n i s du e entirely t o th e action s o f th e employee(s ) andno t

to asystemati c or

procedura l deficienc y o f

th e company . (2 ) Th e employe e complete s th e correctiv e actio n recommende db y th e ASAP ER

C t o th e satisfactio n o f

th e FAA . 13 . APPLICABILIT Y O F TH E FREEDO M O F INFORMATIO N AC T (FOIA ) T O SELF DISCLOSUR E RECORDS . Record s submitte dt o th e FA A fo r revie w pursuant

t o thi s voluntar y self-disclosur

e program , includin g information submitte dusin g th e Web-base dVDR P too l (Appendi x 1) , ar

e protecte dfromreleas e to th e publi c i n accordanc e wit

h th e provision s o f par t 19 3 andFA

A Orde r 8000.89 , Designatio n o f

Voluntar y Disclosure Reportin g Progra m (VDRP) Informatio n a s Protecte dfro mPubli c Disclosur

e unde r 1 4 CF RPar t 193 . ORIGINA L SIGNE D b y Joh n M . Allen Director , Fligh

t Standard s Servic e

Pag e 6 Pa r 1 24/29/0 9 AC-0058 B Appendi x 1 APPENDI X 1 . VOLUNTAR Y DISCLOSUR E REPORTIN G PROGRA M (VDRP ) FO R AI RCARRIER S User s authorize dunde

r thi s Appendi x mus t

b e certificate dunde

r Titl e 1 4 o f

th e Code o f

Federa l Regulation s (1 4 CFR

) par t 11 9 fo r operation s under

1 4 CF Rpar t 12 1 and/or

par t 135 . 1 . ACCES S T O TH E VDR P WEB-BASE D SYSTEM . Acces s to th e Web-base dsystem require s assignmen

t o f alogin identificatio n andapassword , which ar e obtaine dvi ath e following means : a . Ai r Carrie r Representatives . User s namedb y a n ai r carrie r to represent

th e compan

y on voluntar y disclosur

e issues , wil l b e adde dto th e VDR P Web-basedsyste

mb y aprincipa

l inspector (PI ) assigne dcertificat

e responsibilitie s fo

r tha t air carrier . Eac

h authorize d representativ e will b e issue dauniqu e login identificatio n an dpasswor dfo r acces s to th e system . Refe r t o VDR P Use r Guide at : https://av-info.faa.gov/VDRP/UserGuide.pdfor , contac t VDR P Hel p Des k a t (866 ) 285-494 2 fo

r additiona l information . b . Federa l Aviatio n Administratio n (FAA ) Personne l Access . FA A personnel ma

y obtai n acces s to th e syste

mvi aone o f

th e followin g means : (1 ) Pi s ar e automatically adde dt o th e VDR P systemwhe

n th e automate dOperation s Safet y Syste m(OPSS ) recognize s th e individua l a s aP I assigne dt o tha

t regulate dentity . .(2 ) FA A personnel no t

assigne da s aP

I wh o require acces s to th e systemwill b e adde dto th e syste mb y aPI , utilizin g th e "AddUser ' functionality . c . VDR P SystemGuidance . The VDR P Use r Guid e ma y b e foun di n th e VDR

P Use r Guide which ca

n b e accesse dat : https://av-info.faa.gov/VDRP/UserGuide.pdf Additiona

l assistanc e ma

y b e obtaine dvi atelephon e fro mth e VDR

P Hel p Des k a t (866 ) 285-4942 . 2 . TH E SIX STAGE S O F TH E VDRP . The Web-base dVDR P employ s asix stag e process . Responsibilit

y fo r eac h suc h stag e i s assigne deither

to th e ai r carrie r or th e FAA , a s describe d below . Excep t

a s specifiedi

n thi s AC , th e voluntar

y disclosure polic y applie s onl y whe n notificatio n o f

a n apparen t violatio n i s mad

e t o th e FA

A b y th e certificat

e holder , immediately afte r th e apparent

violatio n ha s bee

n discovere db

y tha t regulate dentity , andbefor e th e FA A learn s o f th e apparen

t violatio n b

y som e other means . a . Ai r Carrie r Requirements . Ai

r Carrier s certificate dunde

r par t 11 9 are require dt o utiliz e the Web-basedVDR P systemfo

r submittin g voluntar

y disclosure s t o th e FAA . b . Disclosur e Notification . Notificatio n o f adisclosure t o th e FA

A wil l normally b e mad

e vi ath e Web-basedsystem , unles s extenuatin g circumstance s preven t initia l notificatio n usin g tha t venue . c . Web-base dVDRP Syste mProvisions . The Web-basedVDR P syste mcontain s provision s fo

r indicatin g tha

t th e notificatio n proces s wa s initiate dvi aanother media . Whe

n acceptabl e to the PI , initia

l notic e o f avoluntar

y disclosure ma

y be submitte dorally , vi aawritten hardcopy , o

r b y electroni c copy , provide dth e ai r carrier enter s th e initia

l notificatio n dat avi ath e

Pag e 1AC 00-58 3 4/29/0 9

Appendi x 1 Web-base dVDR

P syste mwithin 7 2 hour s o f

th e origina

l notification . Complianc e wit h the 1 0 or 30-da y limit fo r submissio n o f

th e writte n report , a s describe di n Stag e 11 1 below , wil l b e base do n th e dat e o f the origina

l notification , regardles s o f th e submissio n mean s or

media . 3 . STAG E I : NOTIFICATIO N B Y TH E CERTIFICAT E HOLDE RO F A N APPAREN T VIOLATION . Whe

n th e certificat

e holder notifie s th e FA

A o f a n apparent violation , contac t mus t b e made with , or

directe dto , th e appropriate PI . The notificatio n requirement i s automaticall y me

t whe n th e disclosur

e i s submitte dvi ath e Web-base dVDR P syste ma s all Pi' s fo r tha t certificat e ar e notifiedwhe

n adisclosure i s submitted . However , i f th e certificat

e holde r submit s th e initia

l notification vi aalternativ e media , a s authorize di n paragrap h 4 below , th e disclosure mus t

b e submitte dt o th e appropriat e PI . I t i s FA A polic y tha

t initia l notificatio n shoul db e accomplishe do

n atimely basis , ordinaril y withi n 24 hour s o f th e discover

y o f th e apparent violation . However , a

n inspector

ma y accep t disclosure s that

excee dth e 24 hou

r polic y when th e inspector

determine s tha

t alate r submissio n i s justifie dbase do n th e specifi c circumstances , an

di n vie w o f thos e circumstances , th e submissio n i s stil l considere dtimely . Fo r example , avoluntar

y disclosur

e base don acompany violatio n reveale di n a n Aviatio n Safet

y Actio n Progra

m(ASAP) repor

t ma y requir e mor e tha t 2 4 hour s fromth e submissio n o f tha t ASA P repor

t i n orde r fo r th e responsibl e compan

y entit y t o become awar

e o f th e information i

n th e repor t an dt o initiat e avoluntar

y disclosure . Th e FA

A retain s sol e discretio n i

n determinin g whether avoluntar

y disclosur

e receive dlater

tha n 2 4 hour s afte

r discover y o f th e violatio n i s timely . Th e certificat

e holde r shoul dtherefore no t

dela y notificatio n fo

r an y reason , andshoul d address , t o th e maximu

mexten t possible , th e followin g items : a . Brie f Descriptio n o f

Apparen t

Violation . A brie f

descriptio n o f

th e apparent

violation , includin g a

n estimat e o f th e duratio n o f

time tha t i t remaine dundetected , a s well a s ho w an d when i t wa s discovered . b . Verificatio n of

Ceas e of Noncompliance . Verificatio n tha t noncomplianc e cease dafte r i t wa s identified . c . Brie f Descriptio n of

Immediat e Action . A brie f descriptio n o f

th e immediat

e actio n take n afte r th e apparen

t violatio n wa s identified , th e immediat e actio n taken t o terminate the conduc t tha t resulte di n the apparen

t violation , andth e perso n responsibl e fo r takin g th e immediat e action . d . Verificatio n of

Evaluation . Verificatio n tha t a n evaluatio n i s underwa

y to determine :

• I f ther e ar e an y systemi c problems , an

d

• The correctiv e step s necessar y to prevent

th e apparent

violatio n fro

mrecurring . e . Identificatio n of

Responsibl e Person . Identificatio n o f th e perso n responsibl e fo

r preparin g th e comprehensiv e fix. f . Acknowledgemen t

o f aWritte n Report . Acknowledgment tha t awritten repor

t will b e provide dt o th e P

I within 1 0 working-day s Pag e 24/29/0 9 A C 00-58 3 Appendi x 1 g . Initia l Notificatio n Submissio n by Managemen t Officials . Th e initia

l notificatio n o f

a voluntar y disclosure mus t

b e submitte db

y one o f th e managemen

t official s specifie di

n par t 119 , § 119.65 , or

§ 119.69 , a s appropriate , o r i n accordanc e wit

h paragrap h 3 h below . h . Initia l Notificatio n Submissio n by Authorize dEmployees . Th e initia l notificatio n ca

n b e submitte db

y a n employe e authorize db

y th e airlin e to accomplis h initia l notificatio n a s long a s tha t employe e include s aletter signedb y on e o f th e managemen

t official s specifie di

n § 119.6 5 or

§ 119.69 , a s appropriate . Tha t lette r mus t stipulat e that :

• Th e corporate officia

l i s awar e o f th e disclosure , • Th e company took

immediat e actio n to ceas e th e violation , and

• Th e company ha s developed , o r i s developing , apropose dcomprehensiv e fix fo r FA A consideratio n t o preven

t futur e reoccurrence s o f

th e violation , a s provide db y thi s AC . NOTE : Th e Web-base dVDRP allow s uploa do f document s (photos , tex t documents , letters , etc. ) b y th e regulate dentity in Stage s I an di n an duploa d b y th e FA A i n Stage s II , III , IV , V an dVI , t o enabl e th e attachmen t o f whateve r document s ma

y b e require dt o suppor t

thei r submissions . 4 . STAG E II : FAA RESPONS E T O CERTIFICAT E HOLDER . Th e P I wil l revie w th e Web-base dsubmissio n fromth e air carrier andrespondi

n atimel y manner . I f

th e origina

l submissio n fro

mth e regulate dentit

y wa s mad

e vi aa n alternativ e medi a(e.g. , telephone , etc.) , th e P I ma y respon dvi aa

n alternativ e means , but

mus t als o respon dt o th e subsequent Web-base d submissio n by th e ai r

carrier . a . P I Review . Th e Pi' s review o f th e disclosur

e shall , t o th e extent

possible , confir

mth e submissio n meet s th e followin g requirements : (1 ) The air

carrier ha s notifiedth e FA

A o f th e apparen

t violatio n immediately afte r detectin g i t andbefor e th e Agenc y ha s learnedo f i t b y othe r means . (2 ) Th e apparent

violatio n wa s inadvertent . (3 ) The apparent

violatio n doe s not

indicat e alack , o r reasonabl e question , o f qualificatio n o f

th e ai r carrier . (4 ) Immediat

e action , satisfactor

y to th e FAA , wa s taken upon discover y t o terminate th e conduc t tha t resulte di n th e apparent

violation . (5 ) Th e air

carrier certificat e holde r ha s developed , o

r i s developing , acomprehensiv e fix an dschedul e o f

implementatio n satisfactor y t o th e FAA . The comprehensiv e fix include s a followu p self-audit

t o ensur e tha t th e actio n taken correct s th e noncompliance . Thi s self-audit i s i n additio n to an

y audit s conducte db

y th e FAA . Pag e 3A

C 00-58 3 4/29/0 9 Appendi x 1 (6 ) Th e initia

l notificatio n o f

avoluntar

y disclosure wa s submitte db y on e o f th e managemen

t official s specifie di

n § 119.6 5 or

§ 119.69 , a s appropriate ; or , th e inhial notificatio n wa s submitte db

y a n employe e authorize db

y th e airlin e to accomplis h initia l notificatio n an d include s alette

r which meet s th e requirement s set fort h i n paragraph 3 h o f

thi s appendix . b . P I Completio n o f

th e Review . Onc e th e P

I complete s th e revie w o f

th e voluntar

y disclosure submission , he/sh e make s adeterminatio n to accep t th e disclosure , retur

n i t fo r editing , o r findi t invalid . (1 ) Acceptance : I f

th e P I elect s t o accep t

th e disclosure , th e inspector complete s th e require dStag e 1 1 entrie s i

n th e Web-base dVDR

P andsubmit s his/he

r input . Upon submissio n b y th e PI , the VDR

P systemwil l aler

t th e Offic e Manager , vi aemail , tha t th e file i s awaitin g hi s o r he r review . (2 ) Retur n fo r Edit : If th e P I finds th e disclosure doe s no t contai n sufficien

t informatio n to accep t th e disclosure , th e P

I ha s th e optio n o f

returnin g th e disclosur

e t o th e R E fo r editing . Upo n selectio n o f

th e "sen dback " butto n an dsubmissio n b

y th e PI , th e VDR

P systemnotifie s th e R E o f th e determinatio n vi aemai l an dreturn s th e cas e to Stag e I , pendin g resubmissio n by th e RE . (3 ) Rejection/Invalid : If th e P I finds th e disclosure doe s no t mee t th e requirement s set fort h i n thi s Advisor

y Circula r fo r acceptance , or

i t ha s bee n determine dtha

t n o violatio n occurred , th e P

I select s "No " i

n respons e t o th e question , "I s thi s avali dself-disclosure?" . Upon submissio n b

y th e PI , th e R

E i s notifiedo f

tha t determinatio n b

y email . Whe

n foun dt o b e invalid , th e cas e doe s no t

advanc e an

di s no t assigne da

n EI Rnumber . c . Offic e Manage r

Revie w o f

P I Determination . The Offic e Manage r wil l revie w th e Pi' s determinatio n to accep t

th e voluntar

y disclosure . (1 ) If th e Offic e Manage

r indicate s concurrenc e wit

h th e Pi' s acceptanc e determinatio n an dselects , "Submit, " Stag e 1 1 i s conclude dan dth e recor

dwill advanc e int

o Stag e 111 , whic h trigger s automate demai l notificatio n o f th e R E o f th e acceptance . I

t als o trigger s th e VDR

P syste mto ope n a n Enforcemen

t Investigativ e Repor

t (EIR) , wit

h automati c assignment

o f a n EI R numbe r to th e report . (2 ) I f th e Office Manage

r indicate s nonconcurrenc e wit h th e Pi' s acceptanc e determination , th e cas e will b e referre dback t o th e P I fo r reconsideratio n wit

h whatever comment s hav e bee

n entere dby th e Offic e Manager . The cas e will no t advanc e to Stag e II

I unti l th e Offic e Manage

r submit s concurrenc e wit

h th e Pi' s determination . NOTE : If

, a t an y tim e subsequen t

t o acceptanc e of

th e disclosure , th e FAA become s awar e tha t

th e disclosur e di dno t

mee t th e requirement s se t

forth for acceptanc e unde r

th e VDRP , th e acceptanc e ma y b e withdrawn . I n suc h cases , a s wel l in thos e case s wher e i t i s subsequentl y determine dtha t a violatio n di dno t

occur , th e web-base dsyste mprovide s th e optio n of "rescinding " acase , whic h close s th e file withou t actio n withi n th e VDRP . I f th e certificat e holdin g offic e ha s sufficient evidenc e t o procee dwit

h enforcemen t

action , independen t

o f th e material s provide db y th e ai r carrie r Pag e 44/29/0 9 A C 00-58 3 Appendi x 1 a s par t of it s submissio n unde r

VDRP , enforcemen t

actio n shoul db e initiate d i n accordanc e with th e procedure s se t forth i n th e curren t

editio n o f

FAA Orde r 2150.3 . 5 . STAG E III : WRITTE N REPOR T O F TH E AI RCARRIER' S APPAREN T VIOLATION . a . Writte n Report . The writte n repor t shoul db e submitte db

y th e air carrier , t o th e PI , vi a th e web-base dVDR

P system , within 1 0 working-day s fromth e date th e disclosure wa s submitte dto th e FAA . Thi s repor t mus t contai n adetaile ddescriptio n o f th e propose d comprehensiv e fix, outlinin g th e planne dcorrectiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an

datime schedul e fo

r completio n o f

th e fix. I f apropose d comprehensiv e fix i s not

full y develope dwithi n 1 0 working-day s fro mth e dat e th e disclosure wa s submitte dto th e FAA , th e regulate dentit y shoul dprovid e a

t leas t a n overvie w o f

it s comprehensiv e fix plan s i

n awritten repor

t submitte dwithi n 1 0 working-day s afte r th e initia l notificatio n to the FA

A wa s made . I

n an y event , adetaile ddescriptio n o f th e comprehensiv e fix shoul db e submitte dto th e FA A withi n 3 0 calendar-day s afte r initia l notification . b . Require dInput . The VDR P web-base dsystemrequire s th e inpu t o f th e following informatio n i

n th e Writte

n Repor t Stage : (1 ) A lis t o f th e specifi c FA

A regulation s tha

t ma y hav e been violated . (2 ) A descriptio n o f

th e apparent

violation , includin g th e duratio n o f time i t remaine d undetected , a s well a s ho

w an dwhe n i t wa s detected . (3 ) A descriptio n o f

th e immediat

e actio n taken to terminate th e conduc t tha t resulte di n th e apparen

t violation , includin g when i t wa s taken , an

dwh o wa s responsibl e fo

r takin g the action . (4 ) A

n explanatio n tha

t show s th e apparent

violatio n wa s inadvertent . (5 ) Evidenc e tha

t demonstrate s th e seriousnes s o f th e apparent

violatio n an

dth e regulate d entity' s analysi s o f

tha t evidence . (6 ) Completion o f

aRisk Assessmen

t Matri x to ai di

n evaluatin g th e significanc e o f th e event . (7 ) A detaile ddescriptio n o f th e propose dcomprehensiv e fix, outlinin g th e planned correctiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an datime schedul e fo r completio n o f

th e fix an dth e subsequent

self-audit . (8 ) Identification o f

th e compan

y official(s ) responsibl e fo r monitorin g th e implementatio n an

dcompletio n o f

th e comprehensiv e fix an

dth e self-audit . 6 . STAG E IV : WRITTE N REPOR T REVIE W B Y TH E FAA . Th e FA A work s wit

h th e certificat e holde r to ensur e tha t th e regulate dentit

y ha s identifie dan

y root cause s an dsystemi c issue s which le

dto th e apparen

t violation . I

n thi s stage , th e P

I i s als o taske dwit

h completin g a

Pag e 5A

C 00-58 3 4/29/0 9 Appendi x 1 Ris k Assessment

Matri x t o ai di

n evaluatin g th e significanc e o f th e event andth e propose d comprehensiv e fix. Thi s collaboratio n help s t o ensure tha t th e correctiv e action s containe di n th e comprehensiv e fix ar

e acceptabl e to th e FAA . NOTE : Shoul dinvestigatio n o f th e apparen t

violatio n resul t

i n th e determinatio n tha t

n o violatio n ha s occurred , th e EI Rmay b e close dby rescindin g th e file an dprovidin g a n explanatio n i n th e provide dcommen t box . Whe n submitted , th e use r i s provide dawarnin g tha t submittin g thi s actio n (rescindin g th e file) wil l clos e th e cas e an dterminat e th e investigation . I f th e inspecto r

confirm s th e rescission , th e cas e i s close di n VDR P o n tha t dat e an dwil l clos e i n EI S te n (10 ) day s later , with th e origina l dat e o f closur e recorde di n EIS . Th e te n da y dela y i s provide dt o enabl e th e FAA t o re-ope n th e file withi n tha t

te n da y 'Vindow " if

deeme dnecessary . 7 . STAG E V : IMPLEMENTATIO N O F A COMPREHENSIV E FI X AND FA A SURVEILLANCE . a . Implementatio n Period . Durin g th e implementatio n period , th e FA A an dth e pertinent regulate dentit

y shoul dcontinu e to wor

k together . The FA

A ma y advis e andassis t

th e entit y i n correctin g an

y identifie dsystemi c problems . Change s wil l b e made t o th e propose d comprehensiv e fix when th e needi s identified . Upon determinin g tha t th e initial implementatio n o f th e propose dcomprehensiv e fix i s satisfactory , th e P I ma y issu e aletter

o f correctio n i

n Stag e V . Alternatively , th e P I ma y elec t instea dt o issu e th e letter

o f correctio n i

n Stag e VI , if deeme dappropriate . If

th e lette r o f correctio n i s issue di

n Stag e V , an

dsubsequent

change s ar

e mad e t o th e Comprehensiv e Fix , th e P I shal l issu e an

duploa darevise dletter

o f correctio n i

n Stag e V I which reflect s th e lette

r o f correctio n a s implemented . b . Correctiv e Steps . The FA A monitor s th e implementatio n o f th e correctiv e steps . Throughout

th e implementatio n period , th e FA A assesse s th e pertinent

regulate dentity' s correctiv e effort s andto p management' s awarenes s o f thes e efforts . If

, durin g thi s period , th e FA A determine s tha

t th e step s taken b

y th e entit y ar e not thos e documente di

n th e comprehensiv e fix andacceptabl e correctiv e actio n b y th e R E i s no t forthcoming , th e lette

r o f correctio n ma

y b e rescinded , an

dappropriat

e lega l enforcemen

t actio n initiated . 8 . STAG E VI : INSPECTO RSIGNOFF . A t th e conclusio n o f

th e implementatio n period , th e P I an dth e certificate-holdin g Office Manage r will mak e afinal assessment . Consultatio n wit h regiona l specialists , lega

l counsel , or

othe r FA A personnel ma

y b e accomplishe dwhe

n deemed appropriat e b y th e P I o r th e Office Manager . a . Stag e V I Completion . I f all element s o f

th e comprehensiv e fix hav e been satisfactorily accomplished , includin g th e Ai r Carrier' s self-audit , th e P

I will submit

th e require dentrie s i

n th e Web-basedsystemfo

r Stag e V I completion . b . Stag e V I Submission . Upo n Stag e V I submissio n b

y th e PI , th e VDR

P syste mwill notif y th e Offic e Manage

r vi aemail tha

t th e file i s awaitin g th e manager' s review . The Office Manage r will then lo g int

o th e VDR

P system , review th e VDR P file, an dasses s the adequac y o f Pag e 64/29/0 9 AC 00-58 3 Appendi x 1 th e Comprehensiv e Fi x an

dit' s implementation . The Offic e Manage r mus t decid e whether

t o concur wit h th e Pi' s determinatio n tha t th e Comprehensiv e Fi x wa s satisfactoril y accomplished . (1 ) I f th e Offic e Manage

r concur s wit

h th e Pi' s determination , Stag e V I i s conclude d upon submissio n o f

th e manager' s concurrenc e (Selectio n o f the , "Submit " butto n signal s concurrence) , an

dth e VDR

P systemwill automaticall y generat e th e For m2150- 5 a s well a s clos e th e associate dEI

Rrecor di n th e Enforcemen

t Informatio n Syste

m(EIS) . (2 ) If th e Offic e Manage

r wishe s t o indicat

e nonconcurrenc e wit

h th e Pi' s determination , th e Offic e Manage

r wil l offe r an y comment s i

n th e commen

t are aprovide dfo

r tha t purpose . The Manage r will then selec t

the , "Return" , button . Upo n selectio n o f

th e "Return " button , th e cas e wil l b e referre dback

to th e P I fo r reconsideratio n wit

h whateve r comment s were entere db y th e Offic e Manager . Th e cas e wil l no t advanc e out

o f Stag e V I until i t i s re-submitte db

y th e P I an d th e Offic e Manage

r submit s his/her

concurrence .

Pag e 7 (an d8 )4/29/0 9 A C 00-58 3 Appendi x 2 APPENDI X 2 . VOLUNTARY DISCLOSUR E REPORTIN G PROGRA M (VDRP ) FO R REGULATE D ENTITIES , OTHE RTHAN AI RCARRIERS , AUTHORIZE D T O

UTILIZ E TH E WEB-BASE D VDR P Thi s Appendi x i s directe dto thos e regulate dentitie s (RE) , other tha n ai r carriers , which ar

e require dt o utiliz e th e Web-basedVDR P system . A lis t

o f thos e entitie s ma

y b e foun don th e VDR P hom e pag e at : bttps://av-info.faa.gov/vdrp . 1 . ACCES S T O TH E VDRP WEB-BASED SYSTEM . Acces s t o th e Web-base dsystem require s assignment

o f alogi n identificatio n an

dapassword , which are obtaine dvi ath e followin g means : a . R E Representatives . Representative s namedb y th e R E to represent

th e compan

y o n voluntar y disclosure issue s wil l b e adde dt o th e VDR P Web-base dsyste mb

y aprincipa

l inspector (PI ) assigne dcertificat

e responsibilitie s fo

r tha t RE . Eac h authorize drepresentativ e wil l b e issue dauniqu e login identificatio n an dpasswor dfo r acces s t o th e system . Refe r t o VDR P Use r Guid e at : https://av-info.faa.gov/VDRP/UserGuide.pdfor , contac t VDR P Hel p Desk a t (866 ) 285-494 2 fo

r additiona l information . b . Federa l Aviatio n Administratio n (FAA ) Personne l Access . FA A personne l ma

y obtai n acces s to th e systemvi aone o f th e followin g means : (1 ) Pi s ar e automatically addedt

o th e VDR

P systemwhe

n th e automate dOperation s Safet y Syste m(OPSS ) recognize s th e individua l a s aP I assigne dt o tha

t RE . (2 ) FA A personnel not

assigne da s aP

I who require acces s t o th e systemwil l b e adde dto th e systemb

y aPI , utilizin g the "Ad

dUser " functionality . c . VDR P Syste mGuidance . Th e VDR P Use r Guide ma y b e accesse dan

ddownloade dat : https://av-info.faa.gov/VDRP/UserGuide.pdf Additiona

l assistanc e ma

y b e obtaine dvi a telephon e fro

mth e VDR

P Hel p Desk a t (866 ) 285-4942 . 2 . TH E SI X STAGE S O F TH E VDRP . The Web-base dVDR P employ s asix-stag e process . Responsibilit

y fo r eac h suc h stag e i s assigne deither

t o th e R E or th e FAA , a s describe dbelow . Excep t a s specifie di

n thi s AC , th e voluntar

y disclosure polic y applie s onl y when notificatio n o f a n apparent violatio n i s mad

e to the FA

A b y th e RE , immediately afte r th e apparent

violatio n ha s bee n discovere db

y tha t entity , an dbefor e th e FA A leam s o f

th e apparent

violatio n b

y som e othe r means . a . R E Requirements . Thos e RE s to which thi s appendi x applies , are require dto utiliz e the Web-base dVDR

P syste mfo r submittin g voluntar

y disclosure s to th e FAA . b . Disclosur e Notification . Notificatio n o f adisclosure t o th e FA

A wil l normally b e mad

e vi ath e Web-basedsystem , unles s extenuatin g circumstance s preven t initia l notificatio n using tha t venue . c . Web-base dVDRP SystemProvisions . The Web-basedVDR P systemcontain s provision s fo

r indicatin g tha

t the notificatio n proces s wa s initiate dvi aanother media . Whe

n Pag e 1A

C 00-58 3 4/29/0 9 Appendi x 2 acceptabl e t o th e PI , initia

l notic e o f avoluntar

y disclosur

e ma y be submitte dorally , vi aawritte n hardcopy , o r

b y electroni c cop y provide dth e R E enter s th e initia

l notificatio n dat avi ath e Web base dVDR

P systemwithi n 7 2 hour s o f th e origina

l notification . Complianc e wit h th e 10 - o r 30-da y limi t fo r submissio n o f

th e writte n report , a s describe di n Stag e 11 1 below , wil l b e base do n th e date o f

th e origina

l notification , regardles s o f th e submissio n mean s or

media . 3 . STAG E I : NOTIFICATIO N T O TH E FA A O F A N APPAREN T VIOLATION . Whe n th e certificat

e holde r notifie s th e FA

A o f a n apparen t violation , contac t

mus t b e made with , o r directe dto , th e appropriat

e PI . Th e notificatio n requiremen t i s automatically me

t when th e disclosure i s submitte dvi ath e Web-base dVDR P syste ma s all Pi' s fo

r tha t certificate ar e notifiedwhe

n adisclosur

e i s submitted . However , i f th e certificat

e holder submit s th e initia

l notificatio n vi aalternativ e media , a s authorize di n paragraph 4 below , th e disclosure mus t b e submitte dto th e appropriat e PI . I t i s FA A polic y tha

t initia l notificatio n shoul db e accomplishe d o n atimely basis , ordinarily withi n 24 hour s o f the discover

y o f th e apparent

violation . However , a n inspector

ma y accep t disclosure s that

excee dth e 24 hou

r polic y when th e inspector determine s tha

t alate r submissio n i s justifie dbasedo n th e specifi c circumstances , an di n vie w o f thos e circumstances , th e submissio n i s stil l considere dtimely . Fo r example , avoluntar

y disclosure base don acompan y violatio n reveale di

n a n Aviatio n Safet

y Actio n Progra

m(ASAP ) repor t ma y require mor

e tha t 2 4 hour s fromth e submissio n o f tha t ASAP repor

t i n order fo r th e responsibl e compan

y entit y t o become aware o f

th e information I

n th e repor

t an dto initiate a voluntar y disclosure . Th e FA

A retain s sol e discretio n i

n determinin g whether

avoluntar

y disclosur e receive dlate

r tha n 2 4 hour s afte

r discover y o f th e violatio n i s timely . Th e certificate holde r shoul dtherefor

e no t dela y notificatio n fo

r an y reason , an

dshoul daddress , t o th e maximu mextent possible , th e followin g items : a . Brie f Descriptio n o f

Apparen t

Violation . A brie f

descriptio n o f

th e apparent

violation , includin g a

n estimat e o f th e duratio n o f

tim e tha t i t remainedundetected , a s wel l a s ho w an d whe n i t wa s discovered . b . Verificatio n o f

Ceas e o f Noncompliance . Verification tha t noncomplianc e cease dafte r i t wa s identified . c . Brie f Descriptio n o f

Immediat e Action . A brie f descriptio n o f

th e immediat

e actio n taken afte r th e apparen

t violatio n wa s identified , th e immediat e actio n taken t o terminate th e conduc t tha t resulte di n th e apparent

violation , an

dthe perso n responsibl e fo r takin g th e immediat e action . d . Verificatio n of

Evaluation . Verificatio n tha t a n evaluatio n i s underwa

y t o determine :

• I f there ar e an y systemi c problems , an

d

• Th e correctiv e step s necessar y t o preven

t th e apparen

t violatio n fro

mrecurring . e . Identificatio n of

Perso n Responsible for

Preparation . Identificatio n o f th e perso n responsibl e fo

r preparin g th e comprehensiv e fix. { . Acknowledgemen t

of aWritte n Report . Acknowledgmen t tha t awritten repor

t will b e provide dto the P

I within 1 0 working-days . Pag e 24/29/0 9 A C 00-58 3 Appendi x 2 NOTE : Th e Web-base dVDR P allow s uploa do f document s (photos , tex t documents , letters , etc. ) b y th e R E a t Stag e I an dStag e II I an duploa db y th e FA A in Stage s II , III , IV , V an dVI , t o enabl e th e attachmen t o f whateve r document s may b e require dt o suppor t thei r submissions . 4 . STAGE II : FAA RESPONS E T O TH E RE . Th e P I wil l review th e Web-base dsubmissio n fromth e R

E an drespon di

n atimely manner . I f

th e original submissio n fromth e R E wa s made vi aa n alternativ e medi a(e.g. , telephon e etc.) , th e P I ma y respondvi aa

n alternativ e means , but mus t als o respondt o th e subsequen t Web-base dsubmissio n b

y th e RE . a . P I Review . Th e Pi' s review o f th e disclosure shall , t o th e exten t possible , confir

mth e submission meet s the following requirements : (1 ) The R E ha s notifiedth e FA

A o f th e apparent

violatio n immediately afte r detectin g i

t an dbefor e th e Agenc y ha s learnedo f i t b y other means . (2 ) The apparen

t violatio n wa s inadvertent . (3 ) The apparen

t violatio n doe s no t

indicate alack , or

reasonabl e question , o f qualificatio n o f

th e RE . (4 ) Immediat

e action , satisfactor

y to th e FAA , wa s taken upo n discover y to terminat

e th e conduc t tha t resulte di n th e apparen

t violation . (5 ) The R E ha s developed , or

i s developing , acomprehensiv e fix an dschedul e o f implementatio n satisfactor

y t o th e FAA . Th e comprehensiv e fix include s afollowu p self-audit

t o ensur e tha t th e actio n taken correct s th e noncompliance . Thi s self-audit i s i n additio n to an

y audit s conducte db

y th e FAA . b . P I Completio n of

th e Review . (1 ) Onc e th e P

I complete s th e review o f

th e voluntar

y disclosur

e submission , he/she make s adeterminatio n to accep t th e disclosure , retur

n i t fo r editing , or

findi t invalid . (a ) Acceptance : I

f th e P I elect s to accep t

th e disclosure , th e inspector complete s th e require dStag e 1 1 entrie s i

n th e Web-base dVDR

P andsubmit s his/he

r input . (b ) Retumfo

r Edit : I f th e P I finds th e disclosure doe s not contai n sufficien

t information t o accep t

th e disclosure , th e P

I ha s th e optio n o f

returnin g th e disclosur

e to th e R E fo r editing . Upo

n selectio n o f

th e "sen dback " butto n an dsubmissio n b

y th e PI , the VDR

P systemnotifie s th e R

E o f th e determinatio n vi aemai l an dreturn s the cas e t o Stag e 1 , pendin g resubmissio n b

y th e RE . (c ) Rejection/Invalid : If

th e P I finds th e disclosure doe s no t mee t th e requirement s set fort h i n thi s A C fo r acceptance , o

r i t ha s bee n determine dtha

t n o violatio n occurred , the P I select s "No " i

n respons e to th e question , "I s thi s avali dself-disclosure?" . Upo n submissio n b

y th e PI , th e regulate dentit

y i s notifiedo f

tha t determinatio n b

y e-mail . Whe

n foun dto b e invalid , th e cas e doe s no

t advanc e an

di s not assigne da

n EI Rnumber . Pag e 3AC 00-58 3 4/29/0 9

Appendi x 2 NOTE : If

, a t an y tim e subsequen t

t o acceptanc e o f

th e disclosure , th e FAA become s awar e tha t

th e disclosur e di dnot

mee t th e requirement s set

forth fo r acceptanc e unde r

th e VDRP , th e acceptanc e may b e withdrawn . I n suc h cases , a s wel l in thos e case s wher e i t i s subsequentl y determine dtha t a violatio n di dno t

occur , th e Web-base dsyste mprovide s th e optio n o f "rescinding " acase , whic h close s th e file withou t actio n withi n th e VDRP . I f th e certificat e holdin g offic e ha s sufficient evidenc e t o procee dwit h enforcemen t

action , independen t

o f th e material s provide db y th e R E a s par t o f it s submissio n unde r

VDRP , enforcemen t

actio n shoul db e initiate di n accordanc e wit

h th e procedure s se t

fort h i n th e curren t

editio n o f

FA A Orde r 2150.3 . 5 . STAG E III : WRITTE N REPOR T O F RE' S APPAREN T VIOLATION . a . Writte n Report . The written repor t shoul db e submitte db

y th e RE , t o th e PI , vi ath e Web-base dVDR

P system , withi n 1 0 working-day s o f th e date disclosure wa s submitte dt o th e FAA . Thi s repor

t mus t contain adetaile ddescriptio n o f th e propose dcomprehensiv e fix, outlinin g th e planne dcorrectiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an datim e schedul e fo r completio n o f

th e fix. If apropose dcomprehensiv e fix i s no t fiill y develope dwithi n 1 0 working-days , th e pertinent R E shoul dprovid e a

t leas t a n overview o f

it s comprehensiv e fix plan s i

n awritten repor

t submitte dwithi n 1 0 working-day s afte r th e initia l notificatio n wa s made . I

n an y event , adetaile ddescriptio n o f th e comprehensiv e fix shoul db e submitte dwithi n 3 0 calendar-day s afte r initia l notification . b . Require dInput . The VDR P Web-basedsystemrequire s th e input o f th e following informatio n i

n th e Writte

n Repor t Stage : (1 ) A lis t o f th e specifi c FA

A regulation s tha

t ma y hav e bee n violated . (2 ) A descriptio n o f

the apparen

t violation , includin g th e duratio n o f time i t remaine d undetected , a s well a s ho

w an dwhe n i t wa s detected . (3 ) A descriptio n o f

the immediat

e actio n taken t o terminate th e conduc t tha t resulte di n th e apparent

violation , includin g whe

n i t wa s taken , an

dwh o wa s responsibl e fo

r takin g the action . (4 ) A

n explanatio n tha

t show s th e apparent

violatio n wa s inadvertent . (5 ) Evidenc e tha

t demonstrate s th e seriousnes s o f th e apparent

violatio n an

dth e RE' s analysi s o f

tha t evidence . (6 ) Completio n o f

aRisk Assessmen

t Matri x to ai di

n evaluatin g th e significanc e o f th e event . (7 ) A detaile ddescriptio n o f th e propose dcomprehensiv e fix, outlinin g th e planned correctiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an datime schedul e fo r completio n o f

th e fix an dth e subsequen

t self-audit . Pag e 44/29/0 9 A C 00-58 3 Appendi x 2 (8 ) Identificatio n o f

th e company official(s ) responsibl e fo r monitorin g th e implementatio n an

dcompletio n o f

th e comprehensiv e fix andth e self-audit . 6 . STAG E IV : WTUTTE N REPOR T REVIEW B Y TH E FAA . Th e FA A work s wit

h th e certificate holder

t o ensur e tha t th e R E ha s identifiedan

y roo t cause s andsystemi c issue s which le dt o th e apparent

violation . I

n thi s stage , th e P

I i s als o taske dwit

h completin g aRis k Assessment

Matri x to ai di

n evaluatin g th e significanc e o f the event andth e propose d comprehensiv e fix. Thi s collaboratio n help s to ensur e tha t th e correctiv e action s containe di n th e comprehensiv e fix ar

e acceptabl e t o th e FAA . NOTE : Shoul dinvestigatio n of th e apparen t

violatio n resul t

in th e determinatio n tha t

n o violatio n ha s occurred , th e EI Rma y b e close db y rescindin g th e file an dprovidin g an explanatio n in th e provide dcommen t box . Whe n submitted , th e use r i s provide dawarnin g tha t submittin g thi s actio n (rescindin g th e file) wil l clos e th e cas e an dterminat e th e investigation . I f th e inspecto r

confirm s th e rescission , th e cas e i s close di n VDR P tha t dat e an dwil l clos e in EI S 1 0 (ten ) day s later , wit h th e origina l dat e o f

closur e recorde di n EIS . Th e 10-da y delay i s provide dt o enabl e th e FAA t o re-ope n th e file withi n tha t

10-da y "window " i

f deeme dnecessary . 7 . STAG E V : IMPLEMENTATIO N O F A COMPREHENSIV E FI X AND FA A SURVEILLANCE . a . Implementatio n Period . Durin g th e implementatio n period , th e FA A an dth e pertinent R E shoul dcontinu e t o wor

k together . The FA

A ma y advis e an

dassis t th e entit y i n correctin g any identifie dsystemi c problems . Change s will be mad e to th e propose dcomprehensiv e fix whe n th e needi s identified . Upo

n determinin g tha

t the initia l implementatio n o f

th e propose d comprehensiv e fix i s satisfactory , th e P I ma y issu e alette

r o f correctio n i

n Stag e V . Alternatively , th e P

I ma y elec t instea dto issue th e lette

r o f correctio n i

n Stag e VI , i

f deeme d appropriate . If

th e lette r o f correctio n i s issue

di n Stag e V , an

dsubsequent

change s ar

e mad e t o th e Comprehensiv e Fix , th e P I shal l issu e an

duploa darevise dlette

r o f correctio n i

n Stag e V I which reflect s th e lette

r o f correctio n a s implemented . b . Correctiv e Steps . Th e FA A monitor s the implementatio n o f th e correctiv e steps . Throughout

th e implementatio n period , th e FA A assesse s the pertinent

RE' s correctiv e effort s andto p management' s awarenes s o f thes e efforts . If

, durin g thi s period , th e FA A determine s tha

t th e step s take n b

y th e entit y ar e not thos e documente di

n th e comprehensiv e fix andacceptabl e correctiv e actio n b

y th e R E i s no t forthcoming , th e lette

r o f correctio n ma

y b e rescinded , an

d appropriat e lega l enforcemen

t actio n initiated . 8 . STAG E VI : INSPECTO RSIGNOFF , a . Conclusion . A

t th e conclusio n o f

th e implementatio n period , th e P I make s afinal assessment . I

f al l element s o f

th e comprehensiv e fix, includin g th e RE' s self-audit , hav e bee n adequately accomplished , th e P I finds th e fix satisfactor

y an dclose s th e case . The cas e remain s subjec t to reopenin g i

n th e event

tha t th e agreedupo

n actions , outline di

n th e comprehensiv e fix, ar e no t complete dt o th e satisfactio n o f the FAA . Pag e 5A

C 00-58 3 4/29/0 9 Appendi x 2 b . P I Authorit y t o Clos e th e Case . Th e P I ha s th e authorit

y t o clos e th e case . Consultatio n wit h regiona l specialists , lega

l counsel , o

r other FA A personnel ma

y b e accomplishe dwhen deemedappropriate b y th e PI .

Page 64/29/0 9 A C 00-58 3 Appendi x 3 APPENDI X 3 . VOLUNTARY DISCLOSUR E REPORTIN G PROGRA M (VDRP ) FO R REGULATE D ENTITIE S (RE ) NO T AUTHORIZE D T O UTILIZ E TH E WEB-BASE D VDR P SYSTE M 1 . APPLICABILITY . All RE s NO T authorize dt o utiliz e th e VDR P Web-base dsyste

mwil l utiliz e th e guidanc e containe di n thi s Appendi x fo

r submissio n o f

Voluntar y Disclosures . A lis t o f authorize duser s o f

th e Web-basedsystemma y b e foun dat : https://av-info.faa.gov/vdrp . 2 . TH E SI X STAGE S O F TH E VDRP . Th e VDR P employ s asi x stag e process . Responsibilit

y fo r eac h such stag e i s assigne deither t o th e R E o r th e FAA , a s describe dbelow . Excep t a s specifie di

n thi s AC , th e voluntar

y disclosure polic y applie s only when notificatio n o f a n apparent violatio n i s mad

e to th e FA

A by th e RE , immediately afte r th e apparen

t violatio n ha s bee n discovere db

y tha t entity , an dbefor e th e FA A leam s o f

th e apparent

violatio n b

y som e other means . 3 . STAG E I : NOTIFICATIO N T O TH E FAA O F A N APPAREN T VIOLATION . Whe n th e R E notifie s th e FA

A o f a n apparent violation , contac t

mus t b e mad e with , or directe dto , th e appropriate principa

l inspector (PI) . Whe n acceptabl e to th e PI , initia l notic e o f avoluntar y disclosure ma

y b e submitte dorally , vi awritte n hardcopy , o r by electroni c means . I

t i s FA A polic y tha t initia l notificatio n shoul db e accomplishe do n atimel y basis , ordinaril y withi n 24 hour s o f

th e discover

y o f th e apparent

violation . However , a

n inspector

ma y accep t disclosure s tha

t excee dth e 24 hour-polic y when th e inspector determine s tha

t alate r submissio n i s justifie dbase do

n the specifi c circumstances , andi n view o f thos e circumstances , th e submissio n i s stil ! considere dtimely . For example , avoluntar

y disclosure base do

n acompany violatio n reveale di

n a n Aviatio n Safet

y Actio n Progra

m(ASAP ) repor

t ma y requir e mor e tha t 24 hour s fro

mth e submissio n o f

tha t ASAP repor

t i n order fo r th e responsibl e compan

y entit y to becom e awar e o f th e information i

n th e repor

t an dt o initiat e avoluntar

y disclosure . Th e FA

A retain s sol e discretio n i

n determinin g whethe

r avoluntar

y disclosure receive dlate

r tha n 24 hour s afte r discover y o f th e violatio n i s timely . Th e certificate holde r shoul dtherefor

e no t dela y notificatio n fo

r an y reason , an

dshoul daddress , to th e maximumextent possible , the following item s wit h th e PI : a . Brie f Descriptio n o

f Apparen t

Violation . A brie f

descriptio n o f

th e apparen

t violation , includin g a

n estimat e o f th e duratio n o f

time tha t i t remaine dundetected , a s well a s how an d whe n i t wa s discovered . b . Verificatio n of

Ceas e of Noncompliance . Verificatio n tha t noncomplianc e ceasedafte r i t wa s identified . c . Brie f Descriptio n of

Immediat e Action . A brie f descriptio n o f

th e immediat

e actio n taken afte r th e apparen

t violatio n wa s identified , th e immediat e actio n take

n t o terminat e th e conduc t tha t resulte di n th e apparen

t violation , an

dth e perso n responsibl e fo r takin g th e immediat e action . d . Verificatio n o

f Evaluation . Verificatio n tha t a n evaluatio n i s underwa

y to determine : (1 ) I f there ar e an y systemi c problems . Pag eA

C 00-58 3 4/29/0 9 Appendi x 3 (2 ) Th e correctiv e step s necessar y t o preven t th e apparent

violatio n fro

mrecurring . e . Identificatio n o f

Responsibl e Person . Identificatio n o f th e perso n responsibl e fo

r preparin g th e comprehensiv e fix. f . Acknowledgemen t

o f aWritte n Report . Acknowledgment tha t awritte n repor

t wil l b e provide dto th e P

I withi n 1 0 working-days . 4 . STAG E II : FAA RESPONS E T O CERTIFICAT E HOLDER . Th e P I respond s wit

h a written acknowledgment

o f th e entity' s initia

l notification . Thi s acknowledgment include s th e reques t fo r awritte n repor

t an di s sen t i n lie u o f alette r o f investigation ; provide dth e writte n repor t i s complete din accordanc e wit h th e VDR

P set fort h i n thi s AC . Th e P

I wil l open a

n Enforcemen

t Investigativ e Repor

t (EIR) tha t will be close dout

wit h alette r o f correctio n followin g satisfactor

y development

an dimplementatio n o f

acomprehensiv e fix a s provide db y schedul e o f

implementatio n agree dupo n b y th e FA A andth e entity . The Pi' s revie w o f th e disclosure shall , t o th e extent possible , confir

mthe submissio n meet s th e followin g requirements : a . Th e FAA was Notified . Th e R E ha s notifie dth e FA

A o f th e apparent

violatio n immediately afte

r detectin g i

t an dbefor e th e Agenc y ha s learne do f i t b y other means . b . Th e Violatio n was Inadvertent . The apparen t violatio n wa s inadvertent . c . Th e Violatio n Doe s No t Reflec t aLac k of R E Qualification . The apparent violatio n doe s no t indicat e alack , o r

reasonabl e question , o f

qualificatio n o f

th e RE . d . FAA Approve dImmediat e Actio n wa s Taken . Immediat e action , satisfactor

y to th e FAA , wa s take n upon discover y to terminat

e th e conduc t

tha t resulte di n th e apparent

violation . e . Th e R E Has , o r

Is , Developin g aComprehensiv e Fix . Th e R E ha s developed , o

r i s developing , acomprehensiv e fix an dschedul e o f

implementatio n satisfactor y to th e FAA . The comprehensiv e fix include s afollowu p self-audit

to ensure tha

t th e actio n take n correct s th e noncompliance . Thi s self-audit i s i n additio n to an

y audit s conducte db

y th e FAA . 5 . STAG E III : WRITTE N REPOR T O F TH E RE' S APPAREN T VIOLATION . a . Writte n Repor t

Specifications . The written repor t shoul db e provide dto th e P I b y th e R E within 1 0 working-day s afte r th e initia l notificatio n wa s made . Thi s repor t mus t contai n a detaile ddescriptio n o f

th e propose dcomprehensiv e fix, outlinin g th e planne dcorrectiv e steps , th e responsibilitie s fo

r implementin g thos e correctiv e steps , an datime schedul e fo

r completio n o f th e fix. If apropose dcomprehensiv e fix i s not full y develope dwithi n 1 0 working-days , th e pertinent R E shoul dprovide a

t leas t a n overvie w o f

it s comprehensiv e fix plan s i n awritten repor t submitte dwithin 1 0 working-day s afte r th e initia l notificatio n wa s made . I

n an y event , a detaile ddescriptio n o f

th e comprehensiv e fix shoul db e submitte dwithi n 3 0 calendar-day s afte r initia l notification . The written repor t shouldinclude th e followin g information : (1 ) A lis t o f th e specifi c FA

A regulation s tha

t ma y hav e bee

n violated . Pag e 24/29/0 9 A C 00-58 3 Appendi x 3 (2 ) A descriptio n o f

th e apparent

violation , includin g th e duratio n o f time i t remaine d undetected , a s well a s ho w andwhe n i t wa s detected . (3 ) A descriptio n o f

th e immediat

e actio n take n t o terminate th e conduc t tha t resulte di n th e apparent

violation , includin g when i t wa s taken , an

dwho wa s responsibl e fo

r takin g th e action . (4 ) A

n explanatio n tha

t show s th e apparent

violatio n wa s inadvertent . (5 ) Evidenc e tha

t demonstrate s th e seriousnes s o f th e apparent

violatio n an

dth e RE' s analysi s o f

tha t evidence . (6 ) A detaile ddescriptio n o f th e propose dcomprehensiv e fix, outlinin g th e planne d correctiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an datim e schedul e fo r completio n o f

th e fix an daself-audit

followin g implementatio n o f th e correctiv e action(s) . I f apropose dcomprehensiv e fix i s no t full y develope dwithi n 1 0 working-days , th e pertinent R E shoul dprovide a

t leas t a n overvie w o f

it s comprehensiv e fix plan s i n awritten repor

t submitte d withi n 1 0 working-day s afte r th e initia l notificatio n wa s made . I

n an y event , adetaile d descriptio n o f

th e comprehensiv e fix shoul db e submitte dwithin 3 0 calendar-day s afte r initia l notification . (7 ) Identificatio n o f

th e compan

y official(s ) responsibl e fo r monitorin g th e implementatio n an

dcompletio n o f

th e comprehensiv e fix an

dth e self-audit . b . Sampl e Writte n Repor t Format . The followin g sampl e i s only asuggeste dforma t to be followedwhe

n preparin g th e written repor t tha t wil l b e submitte dt o th e FAA . Whil e aR E shoul dinclude a

t leas t all th e element s specifie dbelow , th e structur e o f th e written repor

t ca n b e modifiedb

y th e R E to fit it s particula

r needs . (1 ) General . (2 ) Date . (3 ) Certificat

e typ e or equivalent . (4 ) Pertinent

R E numbe r o r equivalent . (5 ) Compan

y name . (6 ) Compan

y address . (7 ) Compan

y officia l filing report . • Name , • Position , • Telephon e number , an

d Pag e 3A

C 00-58 3 4/29/0 9 Appendi x 3

• E-mail address . (8 ) Descriptio n o f

Apparen t Violation . (9 ) Applicabl e 1 4 CF

Rpart(s) . (10 ) Dat e apparen t violatio n wa s discovered . (11 ) Locatio n o f

discovery . (12 ) Compan

y officia l who discovere dth e apparent violation . • Name , • Position , • Telephon e number , an

d

• E-mail address . (13 ) Dat e an dtime o f initia l notificatio n t o th e FAA . (14 ) Nam e o f FA A officia l notifie dPI . (15 ) Compan

y officia l responsibl e fo

r immediat e action . • Name , • Position , • Telephon e number , an

d

• E-mail address . (16 ) Duratio n o f

time apparen

t violatio n remaine dundetected—hours , cycles , or days . c . Summar y o

f Apparen t

Violation . Th e summar

y shoul db e abrie f

statement tha t describe s th e natur

e o f th e apparen

t violatio n an didentifie s th e specifi c aircraft , engines , appliances , facilities , checkpoint , gate , cargo , and/o r individual s associate dwit h th e apparen

t violation . d . Immediat e Action . (1 ) Whe n immediat

e actio n wa s taken . (2 ) Descriptio n o f

immediat e action . Thi s descriptio n shoul doutlin e th e immediat e step s tha t wer e taken t o ceas e th e violativ e action . (3 ) Compan

y officia l responsibl e fo

r immediat e action . Pag e 44/29/0 9 A C 00-58 3 Appendi x 3

• Name , • Position , • Telephon e number , an

d

• E-mai l address . e . Analysis . (1 ) Summar

y o f evidence . Thi s summar

y shoul ddescrib e th e scop e o f th e apparent violatio n andexplai n how i t wa s detected . I

n addition , conclusion s reache dregardin g possibl e o r probabl e systemi c deficiencie s (i.e. , who , what , when , why , an dho w th e noncomplianc e occurred ) shoul db e described . (2 ) Reason s wh

y th e apparent

violatio n wa s inadvertent . (3 ) Supportin g documentation . The evidenc e associate dwit h th e apparent

violatio n shoul db e attached . Thi s evidenc e shoul dinclude astatement regardin g ho w th e R

E determine d th e extent o f th e apparent

violation . f . Comprehensiv e Fi x Proposal . Th e propose dlon g ter mcorrectiv e step s t o b e take n b y th e R E t o preclud e recurrenc e o f th e apparent

violatio n shoul db e liste di n thi s section . Eac

h correctiv e step shoul didentif y th e individua

l o r department

responsibl e fo

r implementin g an

d completin g th e correctiv e step a s well a s th e tim e allotte dfo

r completio n o f

eac h correctiv e step . Example s o f

tyjjc s o f question s or

issue s tha t acomprehensiv e fix proposa l shoul daddres s ar

e a s follows : (1 ) Doe s th e apparent

violatio n involv e equipment , facilities , o r individual s beyon dthos e addresse di

n th e initia

l notificatio n an

dfo r which immediat

e actio n wa s taken ? (2 ) Ar e procedura

l or organizationa

l change s necessary ? (3 ) How will i

t b e determine dwhethe

r an y procedura

l or organizationa

l change s ar

e effective ? (4 ) Wha t procedure s wil l b e develope dto ensur e tha t th e affectedare ai s periodicall y reviewe di n th e fiitur e s o tha t concern s ca

n be identifiedbefor

e aviolatio n occurs ? (5 ) Wh o wil l b e responsibl e fo

r performing periodi c reviews ? (6 ) T o who

mi n th e RE' s organizatio n will th e result s o f thos e periodi c review s be reported , an

dhow they will b e documented ? (7 ) A schedul e fo

r completio n o f

aself-audit

b y th e R E following implementatio n o f the comprehensiv e fix t o verif

y th e actio n taken correct s th e noncompliance . Thi s self-audi t i s i n additio n t o an

y audit s conducte db

y th e FA A an didentificatio n o f

th e individual(s ) responsibl e fo r conduc t o f th e self-audit . Pag e 5A

C 00-58 3 4/29/0 9 Appendix 3 g . Responsibility fo r

Monitorin g Implementatio n o f th e Comprehensiv e Fix . (1 ) Name . (2 ) Position . (3 ) Telephon e number . (4 ) E-mail address . h . FAA Acceptanc e (t o b e complete dby th e FAA) . (1 ) Name . (2 ) Positio n (PI) . (3 ) Date . (4 ) Office . 6 . STAG E IV : WRITTE N REPOR T REVIE W B Y TH E FAA . Th e FA A work s wit

h th e certificat e holde r t o ensure tha

t th e R E ha s identifie dany roo t

cause s an dsystemi c issue s whic h le dt o th e apparen

t violation . Thi s collaboratio n help s to ensur e tha t th e correctiv e action s containe di

n th e comprehensiv e fix ar e acceptabl e to th e FAA . 7 . STAG E V : IMPLEMENTATIO N O F TH E COMPREHENSIV E FI X AN D FAA SURVEILLANCE . a . Continue dFAA an dR E Cooperation . During th e implementatio n period , th e FA A an d the pertinent

R E shoul dcontinu e to wor

k together . The FA

A ma y advis e andassis t

th e entit y i n correctin g an

y identifie dsystemi c problems . Change s wil l b e mad e t o th e propose d comprehensiv e fix whe

n th e needi s identified . Upo n determinin g tha

t th e initia l implementatio n o f th e propose dcomprehensiv e fix i s satisfactory , the P I ma y issu e alette

r o f correctio n i

n Stag e V . I f

th e lette r o f correctio n i s issue di

n Stag e V , an

dsubsequen

t change s are mad

e t o th e Comprehensiv e Fix , th e P

I shal l issu e a

n amendmen

t to th e lette

r o f correctio n which reflect s th e correctiv e action , a s implemented . b . Th e FAA' s Monitorin g o f Correctiv e Ste p Implementation . The FA A monitor s th e implementatio n o f

the correctiv e steps . Throughou t th e implementatio n period , th e FA A assesse s th e pertinent

RE' s correctiv e effort s andto p management' s awarenes s o f thes e efforts . If

, durin g thi s period , th e FA

A determine s tha

t th e step s take n b

y th e entit y ar e no t thos e documente di

n th e comprehensiv e fix an

dacceptabl e correctiv e actio n b y th e R E i s not forthcoming , th e lette

r o f correctio n ma

y b e rescinded , an

dappropriate lega

l enforcemen

t actio n initiated . 8 . STAG E VI : INSPECTO RSIGNOFF . a . Conclusion . A

t th e conclusio n o f

th e implementatio n period , th e P I make s afinal assessment . I

f all element s o f

th e comprehensiv e fix hav e bee n adequately accomplished . Pag e 64/29/0 9 A C 00-58 3 Appendi x 3 includin g asatisfactor

y self-audit

b y th e RE , th e P

I finds th e fix satisfactor

y andclose s th e case . The cas e remain s subject

t o reopenin g i

n th e event

tha t th e agree dupo

n actions , outline di

n th e comprehensiv e fix, ar

e not complete dt o th e satisfactio n o f th e FAA . A statement

o f followu p investigation , confirming tha t th e comprehensiv e fix wa s satisfactorily implemente dand completed , i s prepare dto complet e th e FAA' s investigativ e package . b . P I Authority . The P

I ha s th e authorit

y t o clos e th e case . Consultatio n wit h regiona l specialists , lega

l counsel , o

r othe r FA A personne l ma

y b e accomplishe dwhen deeme d appropriat e b y th e PI .

Pag e 7 (an d8 )> ,05/04/201 8 13:3 8 816323377 1 FA A AC E 7 p^.^ ^ ^^.^ ^ RECEIVE D OFFIC E O F UNITE D STATE S DEPARTMEN T O F TRANSPORTATIO N DAVI D HAYE S FEDERA L AVIATIO N ADMINISTRATIO N ^. ^ « -

WASHINGTON , D C MA Y U f 201 0 VIC E PRESIDEN T AN D GENERA L COUNSE L Served : Ma y 3 , 201 0 I N TH E MATTE RO F GOJE T AIRLINES , INC . FA A Docke t No . CP10CE000 3 DM S No . FAA-2010-002 5 FA A Cas e No . 2008CE03004 5 Judge : Richar dC , Goodwi n COMPLAINANT' S RESPONS E T O RESPONDENT' S FIRS T REDDES T FO RADMISSION S COME S NO W th e Federa l Aviatio n Administration , actin g b y an dthroug h it s lega l counsel , an dpursuan t

t o Sectio n 13.22 0 o f

th e Rule s o f

Practic e i n FA A Civi l Penalt y Action s (1 4 C.F. RSectio n 13.20 1 e t seq.) , an dsubmit s it s respons e t o Respondent' s Firs t Reques t for Admissions . REQUES T FO RADMISSION S 1 . Admi t

that o n Novembe r

26,2007 , GoJe t

operate dfligh t

538 2 i n aircraf

t numbe r N l 5 1 GJ , Response : Admi t 2 . Admi t

that durin g flight

5382 , agea

r disagre e wamin g messag e appeare dan dth e flight wa s returne dt o St . Loui s afie r jus t 1 6 minute s i n flight. Response : Admi t 3 . Admi t

that o n Novembe r

26,200 7 Respondent' s agen t Jef f Crai g verbally se l f-disclose d tha t GoJet ha doperate dN l 5 1 G J with th e gea r pin s installe dafte

r changin g th e # 2 mai n landin g gea r (MLG ) brak e assembl y t o FA A Inspecto r Gar y Cooper . Response : Admi t 4 . Admit

that o n Novembe r

26 , 2007 , Respondent

file da n Initial Notificatio n with the FA A about thi s inciden t

utilizin g th e FAA' s VDR P system . Response : Admi t"

^ flS/Em/vBlQ 13 : 3 S 816329377 1 FA A AC E PAG E 02/a s 5 . Admi t

that i n it s Initia l Notification , Responden t advise dth e FA A tha t

"whil e changin g th e lef t inboar dbrak e assembly , th e mechani c installe dth e [sic? ] an dlandin g gea r pi n i n th e lef

t mai n landin g gear . After

completin g th e brak e change , th e mechani c faile dt o remov e th e landin g gea

r pi n firomth e lef

t mai n landin g gear . GoJe t Airline s Genera l Maintenanc e Manual (volum e one , chapte r

3 par t 12.2 ) require s yo u t o mak e an entry i n th e Aircraf t Maintenanc e Fligh t Ix>gboo k statin g 'Landin g gear

pi n installed , remov e befor e fli^t entry' . Thi s was no t done." Response : Den y 6 . Admi t

that o n Novembe r

29,200 7 Investigato r

Cooper , o n behal f

o f th e FAA , filed a respons e t o th e Initia l Notificatio n indicatin g tha t i t wa s avali dsel f

disclosure . Response : Admi t 7 . Admi t

that o n or Decembe r

4,2007 , Responden t

filed aWritte n Report . Response : Den y 8 Admi t

th e violatio n wa s inadvertent . Response : Admi t 9 . Admi t

tha t Responden t

too k immediat e actio n o n Novembe r 26,2007 , whic h include d sendin g th e aircraf

t t o th e maintenanc e hanga r t o perfor man opemtiona l chec k

o f th e landin g gea

r retraction/extensio n system . Response : Admi t 10 . Admi t

tha t Responden t

submitte daComprehensiv e Fi x Proposal . Response : Admi t 11 . Admi t

that Inspecto r Coope r requeste dchange s t o tli e Comprehensiv e Fi x Proposal . Response : Admi t 12 . Admi t

tha t Inspecto r Coope r issue da n ultimatu mthat

eithe r th e Comprehensiv e Fi x b e change din accordainc c t o hi s recommendation s o r th e sel f disclosur e woul db e05/04/201 0 13:3 8 816325377 1 FA A AC E 7 PAgg - g^,g g close dout/rescinde di n th e VDR P an daviolatio n woul db e processe da s a n enforcemen t proceeding . Response ; Deny . 13 . Admi t

tha t Responden t

requeste dt o speak

with Inspecto r

Cooper' s supervisor s regardin g hi s propose dchange s t o th e comprehensiv e fix . Response : Deny 14 . Admi t

tha t Respondent' s request s t o tak e it s issue s wit h Inspecto r

Cooper' s change s t

o th e Comprehensiv e Fi x u p Hi e diai n o f comman dwer

e denied . Response : Den y 15 . Admi t

that th e VDR P applies t o aircraf t carriers . Response : Admi t 16 . Admi t

that P^csponden

t i s aschedule dai r

carrier operatin g unde r

Par t 12 1 o f th e CFR , Response : Admi t 17 . Admi t

that acomprehensiv e fix, a s define di n A C 00- 5 S B i s "an action , o r action , propose db y th e certificat e holder...an daccepte db y th e principa l inspecto r (PI ) t o preclud e reoccurrenc e o f

th e apparen t

violatio n that

ha s bee n voluntary disclosed... " Response : Admi t 18 . Admi t

that pursuan t t o Paragrap h 1 1 i n A C OO-SSB , when , dispute s occu r regardin g th e acceptanc e o f

apropose dcomprehensiv e fix, o r amodificatio n theret o befor e th e fix i s considere dsatisfactory , th e P I an dth e pertinen t regulate dentity may reques t tha t th e issu e b e resolve da t

th e nex t leve l o f managemen t

with th e FAA . Response : Admi t 19 . Admi t

tha t unde r th e VDRP , th e FAA wil l forg o issuin g acivi l penalt y actio n whe n a violatio n i s promptl y disclose dt o th e FA A an dpromp t correctiv e actio n i s taJcen .-05 / 0 4 / 2 01 H 13:3 8 816323377 1 FA AAC E PAG E 04/0 5 Response ; Den y 20 . Admi t

tha t th e FAA can no t

us e infgnnatio n voluntaril y submitted , throug h VDR P a s evidenc e fo r

a n FA A enforcemen t

action . Response : Den y 21 . Admi t

that th e FA A use dth e informatio n containe di n th e self-disclosur e filedb y Responden t

t o brin g thi s enforcemen t action . Response : Thi s i s partiall y correct . Althoug h informatio n fi'omth e VDR P repor t wa s used , th e St . Loui s FSD O wa s additionall y mad e awar e GoJe t returne dfi-om flight

throug h th e FAA Dail y Repor t

Application , an daseparat e occurrenc e investigatio n (#2008OCCU016 ) wa s complete db y tiic St , Loui s FSD O (Referenc e PTR S #CE03200802965) . 22 . Admi t

tha t o n Marc h 11 , 2009 , th e FA A issue daNotic e o f Propose dCivi l Penalt

y o n Respondent , proposin g t o asses s acivi l penalt y i n th e amoun t o f $50,000 . Response : Den y 2 3 . Admi t

tha t o n Januar

y 2 7 , 2010 , th e FAA issue dit s Fina l Notic e o f Propose dCivi l Penalt y o n Respondent . Response : Admi t 24 . Admi t

tha t o n February 17,2010 , th e FAA serve dit s complain t o n Respondent . Response : Den y Complainan t

reserve s th e right

t o amen do r

supplemen t

it s Respons e i f

an dwhe n he leam s o f th e ex-istenc e o f

an y othe r relevan t an dmateria l evidenc e prio r t o hearing . Complainan t wil l provid e acop y o f

suc h evidenc e t o Responden t a s quickl y a s possibl e i f

suc h become s available . Date dti^is 3' " day o f

Ma y 201 0 A . Leste r Haizli p RegionaJ^ounse l By : Davi dKessle r Attome y Federa l Aviatio n Administratio n05/04/201 0 13:3 8 81632g377 1 FA AAC E PAG E 05/a ^ Administrator , Federa l Aviatio n Administration , v . GoJe t Airlines , Inc. , FA A Docke t No . CP10CE0003 , DM S No . FAA-2010-002 5 CERTIFICAT E O F SERVIC E 1 hereb y certif

y tha t I hav e thi s dat e sen t

th e Complainant' s Respons e t o Respondent' s Firs t Reques t fo r Admissions , vi ath e method s liste dbelow , to : Davi dHaye s 1149 5 Natural Bridg e Roa d Bridgeton , M O 6304 4 (Cop y vi ae-mail ; 1 cop y facsimil e t o (314 ) 222-4314 ) Date dthi s 3' " da y o f

May 201 0 Davi dKessle r Lega l Assistan tInspecto r Statemen t On Novembe r

26 , 2007 , GoJe t

Airlines ' Chie f

Inspector , Mr . Jef

f Craig , verball y self

disclose dt o m e tha

t GoJe t operate daircraf

t N151G J wit

h th e gea r pin s installe dafte

r changin g th e # 2 mai n landin g gear (MLG ) brak e assembl y i n St . Louis . H e state dth e aircraf t returne dfi-om flight

du e t o th e ML G failin g to retrac t afte r tak e off . H e als o state dth e aircraf

t wa s goin g t o th e hangar

t o b e jacke dan da

n operationa l chec k

o f th e MLG . I immediatel y wen t t o th e hangar

t o follo w u p o n th e incident . Whe n I arrive dth e aircraf t wa s alread y dow n of

f th e jacks . Whe n I looke dat th e logboo k

I saw alogboo k entr y for th e # 2 brak e wor n an dfor th e remova l an dreplacemen t o f th e brake . Th e nex t discrepanc y bloc k

was a n entry statin g ther e wa s agea r disagre e wamin g messag e upo n gea r retractio n o n climb out . Ther e wa s n o logboo k entry fo r landin g gear

pin s bein g installe dfo

r th e brak e change. At

tha t tim e I spok e to Mr . Shau n Gotlieb , th e Tran s State s Airlines ' mechanic , wh o ha dchange dth e brake . 1 aske dhimi f h e knew th e GoJe t GM M require dalogboo k

entry for installin g th e gea

r pins . H e sai dh e hadknown , bu t forgot , an dstate dh e kne w now . Later , o n 11/26/200 7 I receive da n electroni c notificatio n o f

th e self-disclosur e throug h th e VDR P program , whic h state dth e gea r pi n wa s lef t i n th e lef t mai n landin g gear . O n 12/10/200 7 Mr . Crai g submitte dth e writte n report portio n o f

th e self-disclosure int o th e VDR P system . I ha dseveral conversation s with Mr . Crai g discussin g thi s disclosur e a s wel l a s anothe r

on e that was ope n a

t th e sam e time . I informe dhi mth e comprehensiv e fi x submitte di n th e VDR P syste mdi dno t mee t th e requirement s liste din FA A Order 8900. 1 an dneede dto b e corrected . O n different occasion s I advise dhi mo f wha t I thought wer e suggeste dminimu mrequirement s t o includ e i n th e comprehensiv e fix. O n 1/24/200 8 I retume dth e repor t i n th e VDR P syste mt o GoJe t listin g item s tha

t neede dt o b e addresse di n th e report . I include dacomprehensiv e fix implementatio n deadlin e o f 2/7/2008 . O n 1/25/200 8 1 han dcarrie dalette r t o Mr . Crai g listin g th e sam e requirements , an dstate dthos e item s neede dto b e addresse dan dacomprehensiv e fix establishe dandsubmitte dto th e FA. A b y February 8 . 200 8 or th e self-disclosure woul d b e close doul/rescinde di

n Ih c \DR P syste mandlli c vioUilio n w ouk i b e processe da s a

n enforcement

utilizin g FA

A Orde r 2150.3 . Th e nex t

wee k 1 aske dMr . Crai g i

f GoJet wa s goin g to provid e acomprehensiv e fix andh e state dtha t h e wa s tol dno t

to , an dstate dtha

t hi s hand s wer e tied . Gar y J . (/30per Aviatio n Safet

y Inspecto r