ToddC. Emerson, #8175 

444 South River Road 

St. George, Utah, 84790 

Telephone: (435) 634-3530 

Facsimile: (435) 634-3505 

Attorney for SkyWest Airlines, Inc. 

RECE/VED 

^4A/ a 4 2010 

DOCKET 

- n 

UNITED STATES OF AMERICA 

DEPARTMENT OF TRANSPORTATION ...J 

^ - n 

' —- ) 

• 

In the Matter of: 

SkyWest Airlines, Inc. 

OFFICE OF HEARlINtiS 

WASHINGTON, D.C. ' 

•i,,'j 

Xi'.' 

FAA DOCKET CP009NM0012 

DMS No. FAA-2009-0979 

FAA Case No. 2009NM060042 

Judge: Richard C. Goodwin 

RESPONDENT'S RESPONSE TO COMPLAINANT'S INITIAL DISCOVERY 

REQUEST 

INTERROGATORIES AND REQUESTS FOR PRODUCTION 

Interrogatory No. 1: Identify by name, address and telephone number all persons whom you 

know to have personal knowledge of the matters alleged in the Complaint. 

Respondent's Response: Individuals known to SkyWest that have knowledge of the matters 

alleged in the Complaint are: 

Dave Katsilas 

Nick Jones 

Tylor Lewis 

Jeremy Barclay. 
These individuals are current SkyWest employees and can be contacted through SkyWest's 

counsel. 

On information and belief, the following FAA employees have knowledge of the matters alleged 

in the Complaint: 

Jason Crain 

Noal Johnston 

Benjamin Blauer 

Joan Peterson. 

Interrogatory No. 2: Identify by title, date, author, present custodian, and content, all documents, 

including correspondence, obtained by you or in your possession, relating to the assertions in the 

Complaint, your appeal, your answer, and any affirmative defenses which you anticipate raising 

in this matter. 

Respondent's Response: SkyWest is producing the following documents: 

• Ground Deicing Program Manual Standard Practice 2800 (Bates # SWOOO1-250) 

• SLC Deice Plan 2008-2009 (Bates # SW000251-255) 

• Post Deicing/Anti-icing Report for 2/10/09 and 2/17/09 (Bates # SW000256-259) 

• Inspector Statement dated 2/10/09 by John Peterson (Bates # S W000260) 

• Report of Tylor Lewis, Deice Manager (Bates # S W000261) 

• Memo dated March 23, 2009 re: Deicing/Anti-icing Procedures (Bates # SW000262) 

• Record of Conversation from Benjamin H. Blauer, Aviation Safety Inspector (Bates # 

SW000263) 

• Record of Conversation dated February 17,2009 fi-om Jason G. Crain to Maggi Aiken 

(Bates # SW000264) 

• Record of Conversation dated February 19, 2009 from Jason G. Crain to Tylor Lewis 

(Bates # SW000265) 

• Inspector's Statement from Jason G. Crain and Benjamin H. Blauer (Bates # SW000266 -

267) 

• Memo re: Deice visit on 3/25/09 from Dave Katsilas (Bates # SW000268 - 269) 

• SkyWest Airlines Deice/Anti-ice Policy Reminders issued 2/24/09 (Bates # SW000270) 

REQUEST FOR PRODUCTION NO. 1: Provide a copy of all documents referred to in your 

answer to the preceding interrogatory. 

Respondent's Response: Responsive documents are enumerated above in response to 

Interrogatory 2. 

Interrogatory No. 3: Identify by name, address and telephone number, all persons whom you 

intend to have testify as a factual or expert witness in your defense at the hearing in this matter, 

and for factual witnesses, provide a detailed summary of each persons anticipated testimony. 
Respondent's Response: SkyWest identifies the following factual witnesses: 

(1) Dave Katsilas is the hub director in Salt Lake City and is ultimately responsible for all 

ground operations, including de-icing. He has detailed knowledge about the de-icing 

program,methods, staffing, training and interaction with the FAA. 

(2) Nick Jones was the ramp manager during the relevant time period and reported to Dave 

Katsilas and oversaw Tylor Lewis. He is familiar with the de-icing program and 

protocols and witnessed de-icing operations. 

(3) Jeremy Barclay is a trainer in the Customer Service department and has extensive 

knowledge of the de-icing program, its implementation and evolution. 

(4) Tylor Lewis was the pad commander on duty during the alleged infractions. He 

witnessed the de-icing operations, interacted with ground crews and spoke with FAA 

inspectors. 

All of these witnesses can be reached through SkyWest's counsel. 

Interrogatory No. 4: Identify by title, date, author, present custodian, and content, all documents 

which you anticipate offering into evidence at the hearing in this matter, and through which 

witness or witnesses. 

Respondent's Response: SkyWest objects to this interrogatory to the extent it calls for attorney 

work-product, attorney-client communications and trial strategy. All designated fact witnesses 

are able to testify with respect to the documents listed above. Bates Numbered SWOOOl - 270. 

SkyWest has not determined which of these documents will be offered into evidence and 

reserves the right to supplement its production with other documents as they become known to 

SkyWest and offer such into evidence. 

REQUEST FOR PRODUCTION NO. 2: Provide a copy of all documents referred to in your 

answer to the preceding interrogatory. 

Respondent's Response: All documents are enumerated above in response to Interrogatory 2 

above. 

Interrogatory No. 5: With respect to each expert witness identified in response to Interrogatory 

No. 3, above, specify their specific area of expertise, and provide a synopsis of their credentials, 

background, training and experience. 

Respondent's Response: SkyWest does not anticipate calling expert witnesses in this matter. 

Interrogatory No. 6: With respect to each expert you expect to call as a witness, state the 

subject matter on which the expert is expected to testify, and state the substance of the facts and 

opinions to which the expert is expected to testify, and a summary of the grounds for each such 
opmion. 

Respondent's Response: SkyWest does not anticipate calling expert witnesses in this matter. 

Interrogatory No. 7: State by name, address, telephone number, date of conversation and 

substance of conversation, all persons [other than legal counsel or spouse] with whom you have 

discussed the matters alleged in the complaint. 

Respondent's Response: SkyWest objects to this interrogatory as vague and ambiguous. The 

respondent is a corporation incapable of having conversations. 

Interrogatory No. 8: Describe with specificity all of the facts which you anticipate presenting in 

the course of the hearing in this matter pertaining to the avoidance or mitigation of the sanction 

sought by the FAA in this case. 

Respondent's Response: 

SkyWest objects to the extent this interrogatory calls for attorney work product, trial strategy and 

attorney-client communications. Generally, SkyWest will cite FAA Order 2150.3B and 

SkyWest's approved de-icing program as evidence that SkyWest action's complied with the 

program and the enforcement action and penalty is contrary to FAA orders. 

Interrogatory No. 9: Describe with specificity any and all facts that you intend to or will present 

concerning the affirmative defense that "[t}he Federal Aviation Administration's Complaint is 

barred by the doctrines of waiver, acquiescence and unclean hands" 

Respondent's Response: 

The FAA conducted surveillance of de-icing operations on February 10 and noted the same 

procedures it claims were violations on February 17. The pad commander approached the FAA 

inspector on February 10, introduced himself and asked to be notified of any observed 

discrepancies. The inspector claims to have witnessed discrepancies but did not notify the pad 

commander or the company or take any corrective action as would be warranted by a safety 

concern. On February 17 the FAA again observed de-icing operations for several hours, 

claiming the same infi-actions occurred, but took no action to notify or prevent the recurrence of 

such violations until the following day. Watching alleged non-safety technical violations, 

repeatedly, for more than 8 days without notice or intervention violates Order 2150.3B as well as 

invoking the equitable doctrines of waiver, acquiescence and unclean hands. 

Interrogatory No. 10: In reference to Interrogatory No. 9, above, and who are you offering as 

witnesses in support of this defense? Provide the name and address of said witnesses. 

Respondent's Response: 

See the responses to Interrogatory 1. 
Interrogatory No. 11: Describe with specificity any and all facts that you intend to or will 

present concerning the affirmative defense that "[t}he proposed penalty violates FAA policy, is 

excessive and is an abuse of discretion." 

Respondent's Response: 

SkyWest intends to cite precedent. Order 2150.3B and the testimony of FAA inspectors that the 

alleged infractions were not safety related. 

REQUEST FOR PRODUCTION NO. 3: Provide a copy of all documents referred to in your 

answer to the preceding two interrogatories. 

Respondent's Response: The documents are as follows: 

• Ground Deicing Program Manual Standard Practice 2800 (Bates # SWOOOl - 250) 

• SLC Deice Plan 2008-2009 (Bates # SW000251 - 255) 

• Post Deicing/Anti-icing Report for 2/10/09 and 2/17/09 (Bates # SW000256-259) 

• Inspector Statement dated 2/10/09 by John Peterson (Bates # SW000260) 

• Report of Tylor Lewis, Deice Manager (Bates # S W000261) 

• Memo dated March 23, 2009 re: Deicing/Anti-icing Procedures (Bates # SW000262) 

• Record of Conversation from Benjamin H. Blauer, Aviation Safety Inspector (Bates # 

SW000263) 

• Record of Conversation dated February 17, 2009 from Jason G. Crain to Maggi Aiken 

(Bates # SW000264) 

• Record of Conversation dated February 19, 2009 from Jason G. Crain to Tylor Lewis 

(Bates # SW000265) 

• Inspector's Statement from Jason G. Crain and Benjamin H. Blauer (Bates # SW000266 -

267) 

• Memo re: Deice visit on 3/25/09 from Dave Katsilas (Bates # SW000268 - 269) 

• SkyWest Airlines Deice/Anti-ice Policy Reminders issued 2/24/09 (Bates # SW000270) 

REQUEST FOR PRODUCTION NO. 4: Provide a copy of all Exhibits that you will present 

during the hearing in this matter. 

Respondent's Response: SkyWest has not determined which documents it intends to introduce 

as exhibits at trial. When this determination is made, the exhibits will most likely be drawn from 

documents enumerated above in response to Request for Production No. 3. 

Interrogatory No. 12: Describe with specificity what facts or evidence SkyWest relies upon in 

support of any affirmative defenses raised in its Answer to the Complaint. 

Respondent's Response: 

See the responses to Interrogatories 9 and 11, above. 
REQUEST FOR PRODUCTION NO. 5: Provide a copy of all documents that support your 

response to interrogatory 12 above. 

Respondent's Response: These documents are enumerated above in Response to Request for 

Production No. 3 

REQUEST FOR ADMISSIONS 

REQUEST FOR ADMISSION NO. 1: Admit that in Fiscal Year 2009 SkyWest Airlines had 

operating revenues in excess of $100,000,000. 

Respondent's Response: Admit 

REQUEST FOR ADMISSION NO. 2: Admit that SkyWest Airiines employs more than 1,500 

employees. 

Respondent's Response: Admit 

REQUEST FOR ADMISSION NO. 3: Admit that SkyWest Airlines has the financial ability to 

pay the $84,000 requested civil penalty. 

Respondent's Response: Admit 

REQUEST FOR ADMISSION NO. 4: Admit that SkyWest Airlines has been accessed [sic] a 

$20,000 civil penalty for violations of the Federal Aviation Regulations (14 C.F.R.) sections 

119.5(g), 119.5(1), and 121.629(c), that involved improper deicing operations to six aircraft that 

occurred on February 10, 2009, at the Salt Lake City Airport, Utah. 

Respondent's Response: Admit 

DATED this 31^"^ day of December, 2009. 

Todd C. Emerson 

Attorney for SkyWest Airlines 
CERTIFICATE OF SERVICE 

The imdersigned hereby certifies that on this 31^^ day of December, 2009, a true and 

correct copy of the foregoing RESPONDENT'S RESPONSE TO COMPLAINANT'S 

INITIAL DISCOVERY REQUEST was served as follows: 

The Honorable Richard C. Goodwin 

Office of Hearings, M-20 

1200 New Jersey Avenue, S.E. 

East Building Ground Floor, Rm El2-320 

Washington, D.C. 20590 

{Federal Express} 

Federal Aviation Administration 

800 Independence Avenue SW 

Washington, DC 20591 

Attn: Hearing Docket Clerk, AGC-430 

Wilbur Wright Building - Suite 2W1000 

{Federal Express) 

Scott R. Morris 

Federal Aviation Administration 

Northwest Mountain Region, ANM-7 

1601 Lind Avenue S.W. 

Renton, Washington 98057 

{Facsimile and Federal Express} 
RECEIVED 

JAN 0 ^ 2010 

HEARING DOCKET 

' ^ AIRLINES ® 

GROUND DEICING PROGRAM 

PART IX 

STANDARD PRACTICE 2800 

REVISION 03 

10 JAN 07 

SWOOOl 
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t m AIRLINE S 

GROUND DEICING PROGRAM MANUAL 

STANDARD PRACTICE 2800 

REVISION 03 DATED 10 JAN 07 

REVISION ACTION 

ACTION* 

R 

SECTION 

ENTIRE MANUAL 

REMARKS 

COMPLETE REPRINT 

*ACTION CODE: D=DELETE, R=REPLACE, A=ADD 

REVISION HIGHLIGHTS 

NOTE: This nnanual has been converted to a new publishing program, resulting in 

page formatting and numbering changes. These changes are not marked with the 

bar in the margin. All revisions to actual text have been marked. 

TOC 

C h i 

Ch2 

Ch4 

Ch6 

Ch8 

P-1 

p. 1-2 

Added responsibility of manual owner to Insert revisions 

Updated as necessary 

Updated mgmt titles throughout chapter 

P-1 

p. 6,7 

Revised definition of active frost 

Added PAX to acronym list; rearranged list in correct 

alphabetical order 

Updated mgmt titles throughout chapter 

p. 9,11 

p. 14 

p. 15 

p. 15,16 

p. 5 

p. 6 

p. 17-27 

p. 17 

p. 2,3 

p. 3 

p. 7 

p. 9 

Changed 'contaminates' to 'contaminants' 

Corrected typo 'anti-iced' 

Revised wording re: use of wing lighting or flashlights 

Added procedures for supplemental operations 

Corrected typo 'anti-ice' 

Updated list of authorized equipment 

Name of truck changed to 'Premier 1200/1800' 

Updated description/specs 

Revised NOTE 

Added 'degrees Fahrenheit' 

Revised procedures for item #9 

Revised NOTE 

- THIS PAGE MA Y BE DISCARDED -

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TABLE OF CONTENTS 

STANDARD PRACTICE 2800 

Page: 1 of 2 

Revision: 03 

Date: 10 JAN 07 

REVISION RECORD 

Upon completion of each revision, immediately enter the date the revision was inserted 

into the manual and the initials of the individual making the revision. It is the responsibility 

of the manual holder to insert the revision. 

NOTE 

The currency of individual pages may be verified by comparing the revision number and 

date on the top of the page to the revision number and date shown for that page in the 

List of Effective Pages. 

Revision # 

Original 

Rev 01 

Rev 02 

Rev 03 

Revision Date 

01 JUL 06 

15 JUL 06 

15 AUG 06 

10 JAN 07 

Date Inserted 

. 

• 

Initials 

SW0005 

GROUND DEICING PROGRAM MANUAL TABLE OF CONTENTS 
...... . GROUND DEICING PROGRAM MANUAL SP2800 

TEMPORARY REVISION RECORD 

• INSERT TEMPORARY REVISIONS GDPM 07-8 thru 07-13 as directed on each TR. 

• TR 07-2 IS DELETED and REPLACED with 07-8. 

• REPLACE the TR Record with this page (following the TOC section). 

1 TR TITLE 

PRE-TAKEOFF CONTAMINATION 

CHECK DEFINITION 

DEICE/ANTI-ICE PROCEDURES 

FLOW CHART 

DEICING/ANTI-ICING PROGRAM 

IMPLEMENTATION PROCEDURE 

REFERENCE 

PRE-TAKEOFF CONTAMINATION 

CHECK AND OPERATIONS IN 

HEAVY SNOW 

PRECIPITATION INTENSITIES AND 

TYPES / OPERATIONS IN ICE 

PELLETS 

REVISED HOLDOVER TABLES 

FOR WINTER 2007-08 

TYPE IV FLUID LOG REVISION • 

DATE 

COLD WEATHER PRE-FLIGHT 

INSPECTION 

SKYWEST POST 

DEICING/ANTI-ICING REPORT 1 

TYPE IV FLUID LOG 

INSTRUCTIONS 

PRECIPITATION INTENSITY TABLE 

H0kD0VER-TABLES-F0R-W+NTER 

2997-98 

QUALIFIED DEICE/ANTI-ICE 

1 FLUIDS FOR WINTER 2007-08 1 

1 TR# 

1 GDPM 07-13 

1 GDPM 07-12 

GDPM 07-11 

GDPM 07-10 

GDPM 07- 9 

GDPM 07- 8 

GDPM 07-7 

GDPM 07-6 

GDPM 07-5 

GDPM 07-4 1 

GDPM 07-3 

GDPM-97-2 1 

GDPM 07-1 

1 TR DATE 

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1 21 NOV 07 

21 NOV 07 

21 NOV 07 

21 NOV 07 

21 NOV 07 

15 OCT 07 

14 SEP 07 

14 SEP 07 

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ICH. 4, R 2 1 

CH. 4, R 5 

CH. 4, R15-18 

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CH 4, P 10 1 

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INTRODUCTION 

STANDARD PRACTICE 2800 

Page: 1 of 14 

Revision: 03 

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Paragraph Page 

1. Introduction 1 

2. Program Organization 2 

3. Deice Responsibility Organizational Chart • Flight Operations 3 

4. Program Duties and Responsibilities - Flight Operations 4 

5. Deice Responsibility Organizational Chart - Customer Service 7 

6. Program Duties and Responsibilities - Customer Service 8 

7. Policy 12 

8. Objectives 13 

9. Process IVIeasures 13 

10. Controls 13 

11. Interfaces 14 

1. Introduction 

A. The Ground Deicing Program (GDP), Part IX, SP2800, is the primary tool 

utilized to comply with the requirements of FAR 121.629, Operation in Icing 

Conditions, and the SkyWest Ground Deicing/Anti-lcing Program. 

B. Regulations and References 

1) The contents of the Ground Deicing Program are derived from, but not 

limited to. FARs 119.5(g)(1), 119.7, 119.43, 119.65, 121.105, 121.629(c), 

121.133(a), 121.135(a)(b)(14), 121.137(a), 121.315; FAA Notices 

8000.308, 8000.309, 8000.313; FAA Order 8400.10, Vol. 3, FAA Order 

8400.77, Chapter 15, 2085; Advisory Circular 120.60 (current edition); 

the United Airlines deicing program; the Delta Airlines deicing program; 

AEA, ARP and SAE publications. 

C. Distribution 

1) The Director of Flight Operations will ensure that the Ground Deicing 

Program Manual (GDPM), or appropriate parts of the GDPM will be 

distributed to: 

a) Vice President of Flight Operations 

b) Director of Flight Operations 

c) Director Training/Standards 

d) Director Operation Control Center 

e) Director of Corporate Safety 

f) Vice President of Customer Service 

g) Director of Stations 

h) CS Ground Operations Training Manager 

i) CS Manager of Regulatory Compliance & Standards 

j) Station Managers 

k) Manager Flight Standards CRJ and Manager Flight Standards EMB 

I) Flight Crewmembers SW0009 

GROUND DEICING PROGRAM MANUAL r.HAPTPP OMP 
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3. Deice Responsibility Organizational Chart • Flight Operations 

Refer to paragraph 4 for deice program duties and responsibilities. 

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G. Manager Flight Standards CRJ and/or EMB 

1) Reports to the Director of Training/Standards. 

2) Advises the Director of Flight Operations of changes required in the 

Program/SOP Appendix I for their respective fleets. 

3) Makes changes to the GDP as directed by the Director of Flight 

Operations. 

4) Serves as liaison between the FAA and Aviation Industry as directed by 

the Director of Flight Operations. 

H. Manager of Ground Training 

1) Reports to the Director of Training/Standards. 

2) Receives input from the Manager Flight Standards. 

3) Ensures pilot ground training materials are current and pertinent. 

4) Ensures pilot ground training is conducted in accordance with the 

Crewmember and Dispatcher Training Manual. 

I. Ground Instructors 

1) Reports to Manager of Ground Training. 

2) Maintain working knowledge and understanding of the GDP. 

3) Ensures pilot ground training is conducted in accordance with the 

Crewmember and Dispatcher Training Manual. 

J. Flight Instructors 

1) Reports to Director of Training/Standards. 

2) Maintain working knowledge and understanding of the GDP. 

3) Ensures pilot training is conducted in accordance with the Crewmember 

and Dispatcher Training Manual. 

K. Line Check Airmen 

1) Reports to Manager Flight Standards. 

2) Maintain working knowledge and understanding of the GDP. 

L. Pilot-ln-Command 

1) Reports to Manager Flight Standards. 

2) Has responsibility to ensure a working knowledge and understanding 

of the GDP 

3) Is expected to follow the policies and procedures in accordance with the 

GDP and SOP applicable to ground deicing/anti-icing procedures. 

4) Has the final responsibility to ensure the aircraft meets the "clean aircraft 

concept." This responsibility includes: 

a) Ensuring the cold weather pre-flight inspection is accomplished, as 

applicable 

b) Requesting deicing/anti-icing when required 

c) Configuring aircraft for deicing/anti-icing 

d) Computing, recording, and monitoring holdover time 

e) Conducting pre-takeoff chiscks when required SW00013 
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5. Deice Responsibility Organizational Chart - Customer Service 

Refer to paragraph 6 for deice program duties and responsibilities. 

Director of 

Ground Equipment 

Ground Equipment 

Managers 

Ground Equipment 

Mechanics & 

Apprentices 

Vice President 

Customer Service 

Director of 

CS Training 

Ground Ops 

Training Manager 

Ground Ops 

Training 

Supervisors 

Ground Ops 

Training 

Instnjctors 

Manager Regulatory 

Compliance & 

Standards 

Deloe/Anti-ice 

Ground 

Pasonnel 

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3) Maintains working knowledge and understanding of the GDP to develop 

and instruct others. 

4) Certifies Ground Operations Training Supervisors and Ground Operations 

Instructors to instruct others on the GDP. 

5) Ensures all SkyWest and Contract Stations receive SkyWest GDP 

training. 

6) Evaluates and approves contract ground handlers' deice training 

programs. 

7) Evaluates irregular operations deice reports and assigns additional 

SkyWest GDP training as needed. 

8) Manages training material creation/development for Customer Service 

employees in accordance with the GDP. 

9) Responsible for ensuring training of ground deicing/anti-icing procedures 

is provided to designated trainers in accordance with the GDP. 

G. Ground Operations Training Supervisors 

1) Reports to Ground Operations Training Manager. 

2) Responsible for Ground Operations Training Instructors, 

3) Maintains working knowledge and understanding of the GDP. 

4) Ensures initial and annual recurrent training of Customer Service Ground 

Operation Instructors, Certified Station Trainers and deice/anti-ice 

qualified ground personnel are conducted in accordance with the GDP. 

5) Evaluates irregular operations deice reports and assigns additional GDP 

training as needed. 

6) Creates/develops training material to instruct customer service employees 

in accordance with the GDP. 

H. Ground Operations Training Instructors 

1) Reports to Ground Operations Training Manager. 

2) Maintains working knowledge and understanding of the GDP. 

3) Administers initial and recurrent ground deicing/anti-icing training to 

certified station trainers in accordance with the GDP. 

4) May be required to administer initial and/or recurrent ground 

deicing/anti-icing training to qualified ground personnel in accordance 

with the GDP 

I. Regulatory Compliance and Standards Manager 

1) Reports to the Director of Customer Service Training. 

2) Responsible for the revision process and distribution of the SkyWest GDP. 

3) Ensures cross-departmental regulatory compliance with the SkyWest 

GDP 

4) Ensures all GDP revisions have been promptly disseminated to all 

stations and applicable personnel. 

J. Director of Stations 

1) Reports to Vice President of Customer Service. SWOOOl 7 
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3) Assist the Director of Stations by ensuring SkyWest Customer Service 

station compliance to the GDP. 

P. Contract Managers 

1) Reports either to Director DLC or Director U/\X. 

2) Responsible for Contract Station Trainers. 

3) Assist the Director of Stations by ensuring Contract Customer Service 

station compliance to the GDP. 

Q. Hub Directors 

1) Reports either to Director DLC or Director UAX. 

2) Responsible for SkyWest Hub Station Managers. 

3) Assist the Director of Stations by ensuring SkyWest Hub Customer 

Service station compliance to the GDP. 

R. Station Managers 

1) Reports to either Hub Directors or Regional Directors, 

2) Responsible for Station Trainers and Deice/Anti-ice Ground Personnel 

3) Maintains working knowledge and understanding of the GDP to manage 

station trainers and ramp agents in their specific duties. 

4) Ensures sufficient trained and qualified ground personnel, as well as 

adequate facilities and equipment, are available in their respective 

stations. 

5) Ensures quality control of the materials (fluids) utilized for 

deicing/anti-icing under the GDP, e.g. fluid meets desired specifications, 

6) Ensures all contract deicing/anti-icing service vendors receive training in 

accordance with the GDP 

7) Ensures contract companies are performing the Customer Service 

deicing/anti-icing function as described in the GDP. 

8) May maintain qualifications of a Customer Service deice/anti-ice agent as 

specified under "Deice/Anti-ice Ground Personnel," 

9) Coordinates with ATC and airport authorities when deicing/anti-icing 

program is in effect. Authorized to enter into agreements with the 

manager of the air traffic control tower at the particular airport regarding 

air traffic control procedures during deicing/anti-icing conditions, 

10) Has the authority to enter in agreements with airport management 

pertaining to secondary deicing/anti-icing locations and pre-takeoff 

check/pre-takeoff contamination check locations, 

S, Station Trainers 

1) Reports to Station Managers, 

2) Maintains working knowledge and understanding of the GDP to conduct 

training of qualified ground personnel on the GDP. 

3) Receives annual certification training from a Customer Service Ground 

Operations Instructor on the GDP. 

4) Conducts training of qualified grdund personnel on all aspects of the GC^QO O 19 
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SMUkS i INTRODUCTION Revision: 03 

^^""•"'^'» STANDARD PRACTICE 2800 Date: 10 JAN 07 

• EMB SP3500 Standard Operating Procedures (SOP) Appendix I 

• Crewmember and Dispatcher Training Manual, SP2500 

D. The GDP uses the clean aircraft concept, which means an aircraft may not 

takeoff when frozen contaminants are adhering to the wings, control surfaces, 

propellers, engine inlets and other critical surfaces of the aircraft, 

8. Objectives 

A. Ensure that no aircraft takes off with frozen contaminants adhering to the 

wings, control surfaces, propellers, engine inlets and other critical surfaces of 

the aircraft. 

B. Ensure that all personnel involved in GDP have knowledge of individual duties 

and responsibilities and adequate guidance to accomplish required tasks. 

9. Process Measures 

A, That no aircraft takes off with frozen contaminants adhering to any critical 

surface of the aircraft. 

B. That all personnel involved in the GDP effectively and efficiently accomplish 

their respective duties and responsibilities without error. 

10. Controls 

A, The Manager Flight Standards CRJ and Manager Flight Standards EMB will 

review established procedures on an annual basis for content and accuracy, 

B, Customer sen/ice managers will review established procedures on an annual 

basis for content and accuracy, 

C, Flight crew and customer service deice/anti-ice ground personnel will not 

accomplish deice/anti-ice procedures until they have been trained, 

D, Flight crewmembers are tested on the GDP procedures during ground and 

flight training, lOE, annual and random line checks. 

E, Training modules for CRJ and EMB Ground Deicing Program will be reviewed 

by the Manager Flight Standards CRJ and Manager Flight Standards EMB 

and Ground Training Manager annually for content and currency, or upon 

change to FAA and/or industry guidance. 

F, Flight crew training will be recorded in accordance with the Crewmember and 

Dispatcher Training Manual, SP2500, 

G, Training for these procedures for ground deice crews is accomplished in 

accordance with Chapter 5, Deice/Anti-ice Training, and the Customer Service 

and Ground Operations Training Manual, SP7018. 

H. Training is recorded in accordance with the Customer Service and Ground 

Operations Training Manual, SP7018. 

I, Evaluation and audits are conducted in accordance with the Internal Evaluation 

Program, SP5125, and the CS Internal Audit Program, SP5126. SW00021 
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SMMwBSt AND ABBREVIATIONS 

•^^ " ' "^ ' '• STANDARD PRACTICE 2800 

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Paragraph Page 

1. Definitions 1 

2. Acronyms and Abbreviations 8 

1. Definitions 

A. The following are definitions of terms used in the GDPM. 

1) Active frost 

Active frost is a frost condition that is actively forming crystals, gaining 

in mass and thickness, and is considered a precipitation condition. This 

, phenomenon occurs when aircraft surfaces are at or below CC and at or 

below dew point, HOT's are for active frost conditions. 

2) Anti-icing 

A procedure used to provide protection against the formation of frost, ice, 

and the accumulation of snow or slush on clean surfaces of the aircraft for 

a limited period of time (HOT) once the aircraft has been deiced. Using 

the two-step method, after the first step (deicing) is complete, the second 

step (anti-icing) is accomplished, 

3) Anti-icing fluids 

Mixtures of heated, or unheated water and cold SAE/ISO Type I fluid, 

undiluted and cold SAE/ISO Type II, Type III and Type IV fluids. These 

fluids are used to prevent contaminants from adhering to the aircraft, 

4) Clean aircraft concept 

The Ground Deicing Program (GDP) uses the clean aircraft concept, 

which means an aircraft may not takeoff when frost, ice, or snow is 

adhering to the wings, control surfaces, propellers, engine inlets and 

other critical surfaces of the aircraft, 

5) Cold soaked 

The wings of aircraft are said to be "cold-soaked" when they contain very 

cold fuel as a result of having just landed after a flight at high altitude or 

from having been re-fuelled with very cold fuel. Whenever precipitation 

falls on a cold-soaked aircraft when on the ground, clear icing may 

occur. Even in ambient temperatures between -2*'C and +15°C, ice or 

frost can form in the presence of visible moisture or high humidity if the 

aircraft structure remains at 0°C or below. Clear ice is very difficult to 

be detected visually and may break loose during or after takeoff. The 

following factors contribute to cold-soaking: temperature and quantity of 

fuel in fuel cells, type and location of fuel cells, length of time at high 

altitude flights, temperature of re-fuelled fuel and time since re-fuelling, 

(Definition provided by NASA) 

6) Cold soaking 

Cold soaking can cause frost and ice to form on the upper and lower wing 

due to conditions of rain or high relative humidity and low airframe and 

fuel temperatures even when there is no precipitation. SW00023 
^ a mag M. DEFINITIONS, ACRONYMS ^^9®" ^ °^ ^° 

SMwwBSi AND ABBREVIATIONS Revision: 03 

^^"'''^'' * STANDARD PRACTICE 2800 Date: 10 JAN 07 

12) Critical surfaces 

Critical surfaces are those surfaces of the aircraft that must be free of 

frozen contaminants prior to takeoff. 

Refer to Appendix A, Effects of Contamination, for the list of critical 

surfaces for EMB and CRJ aircraft. 

13) CRJ 

Refers to operational procedures, policies, practices, and/or items that 

are in common with the CRJ 200, CRJ 700 and CRJ 900 aircraft. 

14) CRJ 200 

This aircraft is type certificated as a CL-600-2B19. 

15) CRJ 700 

This aircraft is type certificated as a CL-600-2C10. 

16) CRJ 900 

This aircraft is type certificated as a CL-600-2D24. 

17) Deice/anti-ice ground personnel 

Ground personnel trained to conduct ground deicing/anti-icing in 

accordance with the SkyWest Airlines GDP. 

18) Deicing 

A procedure used to remove frost, ice, slush, or snow from the aircraft 

in order to provide clean surfaces. The procedure can be accomplished 

using fluids, infrared energy, mechanical means, or by heating the 

aircraft. Deicing fluid is usually applied heated to ensure maximum 

deicing efficiency. 

19) Deicing fluids 

Mixture of heated water and heated SAE/ISO Type 1 fluid. These fluids 

are used to remove contaminants from aircraft, 

20) Deicing methods 

• Mechanical removal - Padded brooms and/or brushes may be used 

to remove large accumulations of snow from the wings before fluid 

application, 

• One-step deicing/anti-icing - Heated fluid is applied to remove frozen 

contaminants and provide limited anti-ice protection, 

• Two-step - After the first step (deicing) is complete, the second step 

(anti-icing) is accomplished to inhibit the formation or adhesion of 

frozen contaminants on treated surfaces, 

21) Embraer EMB 120 Brasilia 

This aircraft is referred to as the EMB 120, 

22) Flight crew 

This is a reference to the captain and first officer. 

23) Flight crewmember or flight deck crewmember 

This has the same meaning as captain or first officer. SW00025 
TEMPORARY REVISION GDPM 07-13 Page: 1 of 2 

AIRLINES. GROUND DEICING PROGRAM MANUAL SP2800 Date: 21 NOV 07 

PRE-TAKEOFF CONTAMINATION CHECK DEFINITION ~ CHAPTER 2 

• INSERT THIS TR BEFORE PAGE 5 IN CHAPTER 2 of the Ground Deicing Program 

Manual SP2800 and retain until the manual is revised, 

• This TR revises the NOTE in item #37, Pre-takeoff contamination check, 

[ 1. Definitions ] 

37, Pre-takeoff contamination check 

A check conducted after the aircraft's HOT has been exceeded to ensure 

the wings, control surfaces, and other critical surfaces are free of all frozen 

contaminants. This check must be completed within 5 minutes prior to takeoff. 

NOTE 

The Pre-takeoff Contamination Check is authorized for the CRJ 700/900 

aircraft only at this time. 

L SW00027 
^ a jtma M. DEFINITIONS, ACRONYMS 

SkWyBSt AND ABBREVIATIONS 

^ ^ " " " " '• STANDARD PRACTICE 2800 

Page: 

Revision: 

Date: 

5 of 10 

03 

10 JAN 07 

31) Hoarfrost 

Is a uniform thin white deposit of fine crystalline texture, which forms 

on exposed surfaces during below-freezing, calm, cloudless nights with 

the air at the surface close to saturation but with no precipitation. The 

deposit is thin enough for surface features underneath, such as paint 

lines, markings and lettering, to be distinguished. 

32) Holdover Time (HOT) 

The Holdover Time (HOT) range is an estimate of the time that the 

deicing/anti-icing fluid will be effective in preventing the formation of frost, 

ice, or the accumulation of snow on a treated surface. HOT begins when 

the final application of the deicing/anti-icing fluid commences and expires 

when the deicing/anti-icing fluid loses its effectiveness, e.g., when ice or 

snow begins to form on or in the fluid. 

33) Neat fluid 

Not diluted with other substances. 

34) Post deice check 

Conducted by deice/anti-ice ground personnel. Ensures all critical 

surfaces are free of frozen contaminants and/or residual anti-ice fluids. 

This check is separate and distinct from the post anti-ice check, 

35) Post anti-ice check 

Conducted by deice/anti-ice ground personnel. Ensures a uniform 

application of anti-ice fluid and that all critical surfaces are free of frozen 

contaminants, 

36) Pre-takeoff check 

A check of the aircraft's wings, or representative aircraft surfaces for 

frozen contaminants. This check is conducted within the aircraft's HOT, 

just prior to takeoff, and may be made by observing representative 

surfaces from whatever vantage point in the aircraft the PIC determines 

will give an accurate indication of the condition of the aircraft, 

37) Pre-takeoff contamination check 

A check conducted after the aircraft's HOT has been exceeded to ensure 

the wings, control surfaces, and other critical surfaces are free of all 

frozen contaminants. This check must be completed within 5 minutes 

prior to takeoff, 

NOTE 

The Pre-takeoff Contamination Check is not authorized for SkyWest 

Airlines at this time, 

38) Representative surface 

• Is the surface that is checked while conducting the Pre-takeoff Check. 

• Is not limited to a treated surface 

• Cannot be a heated surface 

• Should be one of the first surfaces to be deiced 

• Must be clearly seen to determine whether or hot frozen contaminants 

are forming, or accumulating on the surface, SW00029 
A I « L I N g Sa 

DEFINITIONS, ACRONYMS 

AND ABBREVIATIONS 

STANDARD PRACTICE 2800 

Page: 7 of 10 

Revision: 03 

Date: 10 JAN 07 

44) Supplemental operations - 119.3 

Supplemental operation means any common carriage operation for 

compensation or hire conducted with any airplane described in paragraph 

(1) of this definition that is a type of operation described in paragraph 

(2) of this definition: 

(1) Airplanes: 

(i) Airplanes having a passenger-seat configuration of more than 

30 seats, excluding each crewmember seat; 

(ii) Airplanes having a payload capacity of more than 7,500 

pounds; or 

(ill) Each propeller-powered airplane having a passenger-seat 

configuration of more than 9 seats and less than 31 seats, 

excluding each crewmember seat, that is also used in 

domestic or flag operations and that is so listed in the 

operations specifications as required by 119.49(a)(4) for 

those operations; or 

(iv) Each turbojet powered airplane having a passenger seat 

configuration of 1 or more and less than 31 seats, excluding 

each crewmember seat, that is also used in domestic or flag 

operations and that is so listed in the operations specifications 

as required by 119.49(a)(4) for those operations, 

(2) Types of operation: 

(i) Operations for which the departure time, departure location, 

and arrival location are specifically negotiated with the 

customer or the customer's representative; 

(ii) All-cargo operations; or 

(iii) Passenger-carrying public charter operations conducted 

under part 380 of this title. 

45) Super-cooled Large Droplets (SLD) 

Refers to droplet sizes that have a median volumetric diameter above 50 

microns and are at temperatures below freezing, yet still in a liquid state, 

46) Tactile check 

A physical (touch) inspection of the wing upper-surface area to determine 

that the wings are free (not adhering) from frozen contaminants. 

47) Viscosity 

Indicates a stiffness or thickness of a fluid; having a resistance to flow. 

The higher the viscosity number, the thicker the fluid. 

SW00031 

nU&DTCO T\A/n 
SM¥BSt 

1 ^ A I R L I N E S » 

DEFINITIONS, ACRONYMS 

AND ABBREVIATIONS 

STANDARD PRACTICE 2800 

Page: 9 of 10 

Revision: 03 

Date: 10 JAN 07 

1 

1 

1 

1 

PAX 

PIC 

RON 

SAE 

SAT 

SIC 

SLD 

SOP 

TAT 

UA 

UAX 

VOL 

Passenger(s) 

Pilot-in-Command (or captain) 

Remain Overnight 

Society of Automotive Engineers 

Static Air Temperature 

Second-in-Command (or first officer) 

Supercooled Large Droplets 

Standard Operating Procedures 

Total Air Temperature 

United Airlines 

United Express 

Volume 

SW00033 

t k I I I A I 
Page: 1 of 6 

SloMlBS i MANAGEMENT PLAN Revision: 03 

^^"'"^'' " STANDARD PRACTICE 2800 Date: 10 JAN 07 

Paragraph Page 

1. Program Documents and Operations Specifications 1 

2. Responsibility 1 

3. Implementation 1 

4. Incorporation in Manuals 1 

5. Coordination 1 

6. Example of CRJ / EMB Airport Bulletin Booklet 2 

7. Example of Station Profile Screens 4 

1. Program Documents and Operations Specifications 

A. Compliance with Ops Spec A023, Authorization to Use an Approved Procedure 

for Determining Operations During Ground Icing Conditions, is mandatory, 

2. Responsibility 

A, At each airport where conditions conducive to icing exist, the station manager 

or their designee is responsible for ensuring that the GDP is implemented. 

3. Implementation 

A, When conditions conducive to icing exist at an airport, the station manager 

or their designee will ensure: 

1) Deicing/anti-icing equipment is operative and available, 

2) Qualified deicing/anti-icing ground personnel are available to conduct 

deicing/anti-icing operations. 

3) Deicing/anti-icing fluids are available. 

B. Refer to the Deicing/Anti-icing Plan Implementation Procedure, 

4. Incorporation In Manuals 

A, A detailed description of the GDP is incorporated in this Manual for 

management personnel, station personnel, flight crewmembers, and. 

dispatchers for use when conducting operations under ground icing conditions, 

5. Coordination 

A, A detailed ground deicing/anti-icing plan for each airport, including coordination 

between affected entities, is found in the flight deck Airport Bulletin booklet, 

or in Station Profiles, 

SW00035 

CHAPTER THREE 
SMWest 

^ A I R L I N E S » 

MANAGEMENT PLAN 

STANDARD PRACTICE 2800 

Page: 3 of 6 

Revision: 03 

Date: 10 JAN 07 

B. Page 2 includes deicing information. 

RAMP SERVICES 

• Ramp services provided by SkyWest 

• Potable water is available 

• Lav service is available 

• External power is available 

• High-pressure air is available for engine starts 

CUSTOMER SERVICE 

• Provided by Delta 

• Flight release will be delivered to the aircraft, or may be obtained in 

operations, located at ramp level beneath Gate 20 

DEICE SERVICE 

Provided by SkyWest 

Aircraft will be deiced at the gate 

Type 1 and Type IV available 

Deice Truck Frequency is 130.10 

Remote deicing pads located near nwy ends may be utilized for secondary 

deicing 

MISC 

• Ice only is available 

SW00037 
A I R L I N e S » 

MANAGEMENT PLAN 

STANDARD PRACTICE 2800 

Page: 5 of 6 

Revision: 03 

Date: 10 JAN 07 

B, Shown below is data for BOI, including deicing information. 

Slalinr Piofile 

irsiiflilanOMa Eacammd'. Cfltaa? Etiulpirnmt .aatia.lnfBl cammlssflis;-?' ijiusGiaiiat 

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MMin^ addiess: 

D«lla 

05.00 to 18.30 

00 CD to 00 CO 

z»3syioso 

303-333-3081 

106 

YES 

liP t 1 & IV 

Gat* 

QeiitfiitpM 

Stail*n Iflffttniaition 

SiiHf 160X201 Aiipoit Way 

Boii«r, 1033705 -

Handed By SkyV^osI 

Radio Fi«>^u«oey 130.1 

Oporasiont (ax: 3CB-383-3Q26 

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nax coup occuptieirr 2 CRJ 

Shipping *tfdi*ic: BoiMAirpoil 

2775 Apollq Way 

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-T) 

J 

SW00039 
Page: 1 of 20 

SkyWBS t DEICE/ANTMCE PROCEDURES Revision: 03 

•^^'"'"''' * STANDARD PRACTICE 2800 Date: 10 JAN 07 

Paragraph Page 

1. Delce/Anti-ice Procedures Flow Chart 1 

2. Contacts. 3 

3. Deicing/Anti-icing Program Implementation Procedure 3 

4. Deicing/Anti-lcIng Procedures • General 6 

5. CRJ and EMB Cold Weather Pre-fllght Inspection Procedure 9 

6. Deicing/Anti-icing and Post Deicing/Anti-icing Procedures 10 

7. Post Deice Check Procedure 13 

8. CRJ and EMB Anti-Icing and Post Anti-Icing Procedures (2-Step) 13 

9. Post Anti-Icing Check Procedure 13 

10. Pre-takeoff Check Procedure (Within HOT) 14 

11. Supplemental Operations Procedures 15 

12. Deicing Fluid Sensitive Areas 17 

1. Delce/Anti-ice Procedures Flow Chart 

A. SkyWest Airlines ground deicing/anti-icing procedures are designed to ensure 

that aircraft do not takeoff with frozen contaminants adhering to critical 

surfaces. The flow chart on the next page (Figure 1) is a visual representation 

of the deice/anti-ice process and assumes that conditions conducive to icing 

exist. Procedures depicted in the flow chart are discussed in detail in this 

chapter. 

SW00041 
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SW00043 
AIRLINES * 

DEICE/ANTI-ICE PROCEDURES 

STANDARD PRACTICE 2800 

Page: 3 of 20 

Revision: 03 

Date: 10 JAN 07 

2. Contacts 

A. This chapter includes all Customer Service, Flight Control and Flight 

Operations policies and procedures associated with ground deicing. Questions 

concerning these procedures should be directed to the following positions: 

Flight Operations: 

Customer Service: 

Flight Control: 

Manager Flight Standards CRJ 

Manager Flight Standards EMB 

CS Ground Operations Training Manager 

Director Operation Control Center 

3. Deicing/Anti-icing Program Implementation Procedure 

A. Procedure Responsibility 

1) The Director of Stations has responsibility for the Deicing/Anti-icing 

Implementation Plan, 

2) The Director Operation Control Center has responsibility for the 

Deicing/Anti-icing Implementation Plan Procedure as it relates to aircraft 

dispatchers, 

3) The Director Customer Service Training has responsibility for the 

Deicing/Anti-icing Implementation Plan Procedure as it relates to 

deice/anti-ice ground personnel and contractors. 

B. Procedure Authority 

1) CS Ground Operations Training Manager has authority to establish and 

change this procedure as it relates to deice/anti-ice ground personnel 

and contractors, 

2) Director Operation Control Center has authority to establish and change 

this procedure as it relates to aircraft dispatchers, 

3) Station Manager or their designee has the authority to implement the 

plan at their station, 

C. Operational Duties and Responsibilities 

1) The CS Ground Operations Training Manager has responsibility to 

be the subject matter expert on this procedure as it relates to ground 

deicing/anti-icing personnel and contractors, 

2) Station Managers, their designees, and/or deicing contractors have 

responsibility to ensure this procedure is accomplished in accordance 

with the GDPM. 

3) The Dispatch Supervisor has responsibility to ensure aircraft dispatchers 

are thoroughly familiar with system-wide weather and other conditions 

that may affect the safety of flight, and that they provide an outgoing 

briefing to oncoming dispatchers, 

4) Flight Crews have responsibility to inform station personnel when they 

observe conditions conducive to icing at the station and that deice may 

be required. SW00045 

r^uAPTPR POUR 
^LuWk» ^ TEMPORARY REVISION GDPM 07-11 Page: 1 of 2 

^^^yyTTyfT^f. GROUN D DEICING PROGRAM MANUAL SP2800 Date: 21 NOV 07 

DEICING/ANTI-ICING PROGRAM IMPLEMENTATION PROCEDURE 

REFERENCE - CHAPTER 4 

• INSERT THIS TR BEFORE PAGE 5 IN CHAPTER 4 of the Ground Deicing Program 

Manual SP2800 and retain until the manual is revised. 

• This temporary revision corrects the reference in par. G. 2) and 3) as shown below, 

[ 3. Deicing/Anti-icing Program Implementation Procedure ] 

(NO CHANGE to par. E or F) 

G. Procedure 

1) When conditions conducive to icing exist: 

a) Station Manager or Designee: Determines station readiness to 

conduct deicing/anti-icing operations. 

(1) Deicing/anti-icing equipment is operative and available, 

(2) Qualified deicing/anti-icing ground personnel are available to 

conduct deicing/anti-icing operations, 

(3) Deicing/anti-icing fluids are available. 

b) Station Manager or Designee: Implements the Deicing/Anti-lcing 

Plan Procedure, 

I 2) When the station meets all three conditions in G.I) a), the procedure 

ends here, 

I 3) When any of the three conditions in G.I) a) cannot be met: 

a) Station Manager or Designee: Contact the dispatch supervisor on 

duty with the following information: 

(NO OTHER CHANGES on this page or in this paragraph.) 

SW00047 
Page: 

Revision: 

Date: 

5 of 20 

03 

10 JAN 07 

Sk%MlBSt DEICE/ANTI-ICE PROCEDURES 

^^'•"•""' • STANDARD PRACTICE 2800 

2) Conditions conducive to icing may occur when the OAT is at or below 

10°C(50''F)and: 

a) Visible moisture is present, or 

b) There is moisture on the wing, or 

c) Wing fuel temperature is O'C (32°F) or less, and the difference 

between the OAT and dew point temperature is 3 X (5°F) or less, or 

d) Atmospheric conditions have been conducive to frost formation, or 

e) Water, ice, or snow on the ramp, runway and/or taxiway, 

3) Maintaining a constant awareness of airport conditions in order to 

determine if conditions conducive to icing exist is the shared responsibility 

of the station manager or their designee and the flight crew. The PIC, 

noting that conditions conducive to icing exist, shall query the station to 

determine if station personnel are aware of these conditions. If they are 

not, the PIC shall ask the station manager or their designee (operations) 

to implement the GDP. 

4) Pilots may request deicing/anti-icing any time they determine a need, 

whether conditions conducive to icing exist or not, A request from the PIC 

to deice/anti-ice an aircraft for a specific reason (i.e. cold soaked wings) 

does not automatically require implementation of the GDP, 

F, Objective 

1) Ensure Station Managers, or their designees, are able to determine 

conditions conducive to icing, 

2) Ensure stations have the capability to deice/anti-ice aircraft upon request, 

3) Ensure stations always inform Flight Control of their inability to conduct 

deicing/anti-icing operations when conditions conducive to icing exist, 

4) When conditions conducive to icing exist, ensure the Operation Control 

Center does not dispatch aircraft to stations where deicing/anti-icing 

capabilities do not exist, 

G. Procedure 

1) When conditions conducive to icing exist: 

a) Station Manager or Designee: Determines station readiness to 

conduct deicing/anti-icing operations, 

(1) Deicing/anti-icing equipment is operative and available. 

(2) Qualified deicing/anti-icing ground personnel are available to 

conduct deicing/anti-icing operations, 

(3) Deicing/anti-icing fluids are available. 

b) Station Manager or Designee: Implements the Deicing/Anti-lcing 

Plan Procedure, 

2) When the station meets all three conditions In F1), the procedure 

ends here. 

3) When any of the three conditions in F1) cannot be met: 

a) Station Manager or Designee: Contact the dispatch supervisor on 

duty with the following information: SW00049 
Page: 7 of 20 

SkyWBSi DEICE/ANTI-ICE PROCEDURES Revision: 03 

^^"'^'^^' * STANDARD PRACTICE 2800 Date: 10 JAN 07 

A. Procedure Responsibility 

1) Manager Flight Standards CRJ and Manager Flight Standards EMB have 

responsibility for the Cold Weather Pre-Flight Inspection, Tactile, Deice, 

Anti-ice, Post Deice, Post Anti-ice and Pre-Takeoff Check procedures 

included in this chapter as they apply to Flight Crews, Manager Flight 

Standards CRJ and Manager Flight Standards EMB have the authority to 

establish and change these procedures as they apply to their respective 

aircraft. 

2) The Director of Customer Service Training has responsibility for the 

Deicing, Anti-icing, Post Deicing, Post Anti-icing procedures included in 

this chapter as they relate to Customer Service Deice/Anti-ice Personnel 

and contractors, 

3) The CS Ground Operations Training Manager has authority to establish 

and change these procedures as they relate to deice/anti-ice personnel 

and contractors, 

B, Operational Duties and Responsibilities 

1) The Manager Flight Standards CRJ and Manager Flight Standards EMB 

are subject matter experts on their respective aircraft. As such, they 

are also the subject matter experts on all deicing/anti-icing procedures 

contained in this chapter as they relate to flight deck crewmembers that 

operate their respective aircraft. They advise the Training/Standards 

Department and CS Ground Operations Training Department of 

necessary changes to this procedure, 

2) The CS Ground Operations Training Manager is the subject matter expert 

on all deicing/anti-icing procedures as they relate to Customer Service 

deicing/anti-icing ground personnel and contractors, 

3) Manager Flight Standards CRJ and Manager Flight Standards EMB, CS 

Ground Operations Training Manager, Director Operation Control Center 

or their designated representatives review the procedures in this chapter 

annually for'content and currency. Review may also be necessary when 

guidance provided by the FAA and/or industry and aircraft manufacturer 

occurs, 

4) CRJ and EMB ground/flight instructors and check airmen must have a 

thorough understanding and knowledge of the GDP as contained in the 

GDPM, and be able to instmct and evaluate the procedures contained in 

this chapter as they apply to flight deck crewmembers, 

5) Check airman have the responsibility to assess PIC/SIC knowledge of 

these procedures as outlined in the GDPM and the aircraft specific SOP 

Appendix I during lOE and annual and random line checks, to ensure 

satisfactory knowledge and understanding, 

6) CRJ and EMB training managers have the responsibility to train flight 

crewmembers how to properly accomplish all procedures in accordance 

with the written procedures contained in this chapter as they apply to 

flight deck crews, 

7) The PIC has the responsibility to ensure that the procedures included in 

this chapter and the aircraft specific SOP appendix, as they apply to flig&WOOOSl 
Sftyflfesr 

^ AIRLINES * 

DEICE/ANTI-ICE PROCEDURES 

STANDARD PRACTICE 2800 

Page: 9 of 20 

Revision: 03 

Date: 10 JAN 07 

8) SkyWest and Contract deice/anti-ice ground personnel will follow the 

procedures in this chapter. 

9) Training modules for CRJ and EMB Ground Deicing/Anti-icing procedures 

will be reviewed by the Manager Flight Standards CRJ and Manager 

Flight Standards EMB and CS Ground Operations Training Manager 

annually for content and currency, or upon change to FAA and/or industry 

guidance. 

Process Measurement 

1) lEP audit (TBD) 

2) Operations Audit (TBD) 

3) External audits (FAA, DOD, RAA) TBD 

4) Suggestion Program (TBD) 

5. CRJ and EMB Cold Weather Pre-flight Inspection Procedure 

A, Policy 

1) The Cold Weather Preflight Inspection must be performed by a flight deck 

crewmember, under the following circumstances: 

a) When conditions conducive to icing exist, 

b) When the aircraft has remained overnight (RON) and may have 

frozen contaminants, due to the exposure to frost or precipitation, 

which could involve the entire airframe, 

c) On any thru-flight where residual ice from the inbound flight may 

exist on airframe surfaces or components. 

d) When cold soak ice is suspected in the fuel tank area, 

2) The Cold Weather Preflight Inspection consists of a visual and/or tactile 

inspection of the aircraft critical surfaces for frozen contaminants. 

B, Objective 

1) To determine if the critical surfaces are free of frozen contaminants. 

2) To determine if deicing/anti-icing procedures are required. 

C, Procedure 

1) Visually inspect the critical surfaces for accumulation of frozen 

contaminants, 

2) If it cannot be determined by visual inspection that the critical surfaces 

are free of frozen contaminants, accomplish a tactile check, 

a) Tactile Check Procedure, To accomplish a tactile check, perform 

the following step: 

(1) Wipe finger tips across the wing leading edge, wing forward 

and rear upper surfaces. It must be assumed that the surface 

is contaminated if any seams, screws, or rivets cannot be felt 

that would otherwise be apparent under non-icing conditions.sw00053 

rHAPTFR FOUR 
^ig%A/IU»^ f TEMPORARY REVISION GDPM 07-6 Page: 1 of 1 

^'VEWFPE^ , GROUND DEICING PROGRAM MANUAL SP2800 Date: 14 SEP 07 

COLD WEATHER PRE-FLIGHT INSPECTION - CHAPTER 4 

• INSERT THIS TR FOLLOWING PAGE 10 IN CHAPTER 4 of the Ground Deicing 

Program Manual SP2800 and retain until the manual is revised. 

• This temporary revision deletes the EMB limitation and revises the text and table 

as indicated below, 

[ 5. CRJ and EMB Cold Weather Pre-flight Inspection Procedure ] 

4) NO CHANGE 

I 5) Takeoff is permitted with frost —>• adhering to the underside of the wing fuel tank 

area that is caused by cold soaked fuel in the following accumulated amount: 

CRJ Maximum 1/8 inch layer of frost 

(NO OTHER CHANGES ON THIS PAGE) 

SW00055 
AIRLINES * 

DEICE/ANTI-ICE PROCEDURES 

STANDARD PRACTICE 2800 

Page: 11 of 20 

Revision: 03 

Date: 10 JAN 07 

B. Policy 

1) The need for deicing/anti-icing is determined by the PIC. 

2) Deicing is a 1-step process used to remove frozen contaminants from 

the aircraft, 

• Deicing procedures must be performed anytime it has been determined 

that frozen contaminants are adhering to any critical surface of the 

aircraft. 

3) Anti-icing is a 2-step method used to provide protection against the 

formation of frozen contaminants on clean surfaces of the aircraft once 

the aircraft has been deiced. 

• Anti-icing procedures will be performed only if it is determined that 

an extended holdover time will be required in order to prevent the 

accumulation of frozen contaminants on the critical surifaces prior to 

takeoff. 

4) Deice/anti-ice ground personnel will not apply deice/anti-ice fluid without 

establishing communication with a flight crewmember. This includes 

RON aircraft. 

5) Fluid application procedures at the gate area will be initiated after 

passenger boarding is complete, the main cabin door closed and 

communication has been established with the flight crew, 

6) Application of deicing/anti-icing fluid will begin at the left wing tip and 

continue around the entire aircraft, until arriving at the starting point. This 

identifies the left wing as the representative surface. Commencing fluid 

application at any location other than the left wing must be approved 

by the PIC. 

The CRJ aircraft shall be deiced with at least one main engine running and 

the APU shut down. The Director of Flight Operations must approve all 

exceptions to this policy in advance. These exceptions will be published 

in the Station Profile and appropriate flight deck Airport Bulletin booklet. 

The EMB aircraft will be anti-iced (Type IV) with the engines shut down. 

The EMB aircraft will be deiced with the engines shut down if a deice 

tower is being used instead of a deice truck, 

Deice/anti-ice ground personnel must accomplish a post deicing/anti-icing 

check respectively, to confirm the critical surfaces are free of frozen 

contaminants and/or residual fluids, and ensure a uniform application 

of anti-ice fluid. Should the critical surfaces not be clean or fluid is not 

uniform, the deice/anti-ice process must be repeated, 

11) An aircraft that has been anti-iced cannot receive another application of 

anti-icing fluid without first being deiced. 

12) An additional Post Deice Check is required during any subsequent deicing 

application to ensure the critical surfaces are free of frozen contaminants, 

13) Fluid is applied to flight control surfaces from the leading to trailing edge 

and from wing and elevator tips towards the fuselage, 

14) It may be necessary to spray from the trailing edge forward when ice 

accumulation is present in areas such as flap tracks and control cavitiesw00057 

7) 

8) 

9) 

10) 

r^UADTCO c m IP 
Page: 13 of 20 

StoMkS i DEICE/ANTI-ICE PROCEDURES Revision : 0 3 

•^-'"•"''' • STANDARD PRACTICE 2800 Date: 10 JAN 07 

7. Post Deice Check Procedure 

A, Deice/anti-ice ground personnel: Complete the post deice check by visually 

inspecting the aircraft's critical surfaces for frozen contaminants and/or 

residual fluids during deice fluid application, 

1) When frozen contaminants and/or residual fluids are found on any critical 

surface, subsequent deicing of the applicable surfaces is required. 

B. Deice/anti-ice ground personnel: Communicate Element E of the 

Communication Elements Table to the flight crew. 

Example: 

Deice/anti-ice ground personnel: "Aircraft 186SW, post deice check 

complete." 

1) Flight crew: Acknowledge receipt of this communication. 

Example: 

Flight crew: "186SW, understand post deice check complete." 

2) PIC: Ensure that all elements outlined in the Communication Elements 

Table have been communicated. (This table is contained on the back side 

of the Flight Deck Deicing Checklist.) 

3) Flight crew: Reconfigure aircraft when the Post Deice Check has been 

successfully completed. Proceed to taxi for takeoff, and accomplish 

normal checklists. Consider delaying flap extension and taxi check when 

ramps and taxiways are contaminated, 

8. CRJ and EMB Anti-Icing and Post Anti-Icing Procedures (2-Step) 

A, Procedure 

When Anti-icing is required: 

1) Deice/anti-ice ground personnel: Notify the flight crew and specify: 

a) The beginning time of the final anti-icing application, and 

b) The representative surface. 

Example: 

(Deice/anti-ice personnel): "Beginning final fluid application at 

the left wing, time is (military time)." 

2) Flight crew: Note and respond with the military time and refer to the 

Holdover Tables to establish a HOT, 

Example: 

Flight crew: "Roger, (military time)." 

3) Deice/anti-ice ground personnel: Begin the application of anti-ice fluid, 

9. Post Anti-Icing Checit Procedure 

A. Procedure SW00059 
&atJIMU^c§ TEMPORARY REVISION GDPM 07-10 Page: 1 of 6 

^'Vrffyyr^f , GROUND DEICING PROGRAM MANUAL SP2800 Date: 21 NOV 07 

PRE-TAKEOFF CONTAMINATION CHECK PROCEDURE AND 

OPERATIONS IN HEAVY SNOW ~ CHAPTER 4 

• INSERT THIS TR BEFORE PAGE 15 IN CHAPTER 4 of the Ground Deicing Program 

Manual SP2800 and retain until the manual is revised. 

• This TR adds procedures for the Pre-Takeoff Contamination Check and Operations 

in Heavy Snow as par. 11 and 12. The remaining paragraphs will be renumbered in 

the next revision. 

11. Pre-takeoff Contamination Check (HOT Exceeded) CRJ 700/900 

A. Operational Duties and Responsibilities 

i) The PIC has the responsibility to ensure that this procedure is 

accomplished; prior to takeoff when the aircraft has been deiced/anti-iced 

and the HOT exceeded, to determine that the critical surfaces of the 

aircraft are free of frozen contaminants, 

B. Policy 

1) The Pre-takeoff Contamination Check Procedure is performed to ensure 

that the aircraft's critical surfaces are free of frozen contaminants prior 

to takeoff. 

2) The Pre-takeoff Contamination Check Procedure is authorized for the 

CRJ 700/900 only. 

3) The Pre-takeoff Contamination Check Procedure must be accomplished 

when freezing or frozen precipitation has been present since cornpletion 

of the Post Deicing/Anti-icing Chesck if, 

a) The HOT has been exceeded, or 

b) The HOT is no longer valid due to changing weather conditions, or 

c) Operations in Heavy Snov*^ are being conducted, or 

d) The Pre-Takeoff Check (within HOT) was unsatisfactory, 

4) Takeoff must occur within five (5) minutes of the completion of the 

Pre-takeoff Contamiination Check Procedure check. 

5) The Pre-takeoff Cdntamihatidh Check Pfo^^edure is accomplished from 

;/••;•• inside'the:Cabin^•;:/•;,••.:-,;^.. ••-.^ :/••-,:^:;/':;-^ 

6) The captaih will decide \which flight cfewmembef will conduct the chbck. 

7) the cafrtairlvvilt ensure that thp a^^ 

aircraft will renrialhistatic tHrougto 

8) AflightcrewmemBerwillcondudta^^c^^^ 

upper surface, including associated control surfaces and winglets, for 

evidience of cbntaitiinante^and dieicfe/antH^^^ 

9) The upper-surfiiCOf the v^^^ 

as a comparative analysts ol those sutf^ce^^ SW00061 
TEMPORARY REVISION GDPM 07-10 Page: 3 of 6 

-A, R L-i N E s, GROUND DEICING PROGRAM MANUAL SP2800 Date: 21 NOV07 

the wings from the emergency exit row for the purpose of ensuring 

the absence of frozen contaminants for takeoff. 

Example 

"Ladies and Gentlemen, due to the weather conditions, it will be 

necessary to conduct a visual inspection of the wings to ensure 

they are free of (frozen contaminant, e.g. snow) prior to 

takeoff. A flight crewmember will be coming back to look at the wings 

from the emergency exit row. Thank you for your cooperation," 

2) The flight crewmember conducting the check will: 

a) Call the flight attendant and ask to have the "Ceiling Lights" switched 

to dim and all other cabin lights turned off, 

b) Enter the cabin using the "Pilot Out of Flight Deck Protocol," 

c) Proceed to the overwing exits (aft exit CRJ 900), 

d) Ask the passengers seated in the exit rows to stand in the aisle while 

the inspection is performed, as applicable. 

e) Conduct a close visual inspection of both wing upper surfaces, 

including associated control surfaces and winglets, 

(1) During hours of darkness when using a flashlight, it will be 

necessary to shine the light through the adjacent window 

behind the exit row to illuminate the upper wing, 

(2) If the "Ceiling Lights" restrict visibility of the wing, ask the flight 

attendant to turn them off. 

f) Determine if the wing upper surfaces are free of frozen 

contamination, 

g) Ask passengers to be re-seated and to fasten seat belts, 

h) Using the "Pilot Out of Flight Deck Protocol," re-gain entry to the 

flight deck, 

i) Report findings to the captain, as applicable. 

3) If the wing upper surface is free of frozen contaminants and takeoff will 

occur within five (5) minutes, the aircraft is considered clean and may 

takeoff, 

4) The five (5) minute takeoff allowance begins once the Pre-takeoff 

Contamination Check Procedure is complete, 

5) If takeoff is not achieved within the five (5) minute time requirement, a 

subsequent check(s) must be conducted, 

6) Takeoff is prohibited and the aircraft must return to be completely deiced 

and, if freezing precipitation continues, anti-iced again and a new HOT 

established before a subsequent takeoff, if 

a) The wing upper surfaces are not free of frozen contaminants, 

b) The deice/anti-ice fluid has failed, 

c) The view of the wing is obscured by deice/anti-ice fluid, dirt, or SW00063 

window fogging, 
A } fi L I N E :i» 

TEMPORARY REVISION GDPM 07-10 

GROUND DEICING PROGRAM MANUAL SP2800 

Page; 5 of 6 

Date: 21 NOV 07 

12. Operations in Heavy Snow CRJ 700/900 

A. Holdover times do not exist for operations in heavy snow conditions. 

Existing data from FAA testing indicates however, with a proper Pre-takeoff 

Contamination Check to ensure anti-ice fluids have not failed, takeoffs may 

be safely conducted, 

B. Operations in heavy snow conditions are approved, providing deicing/anti-icing 

and Pre-takeoff Contamination Check procedures are conducted, as outlined 

in this appendix. 

C. Takeoff is prohibited if the flight crewmember conducting the Pre-takeoff 

Contamination Check procedure cannot positively determine that the fluid 

has NOT failed. The aircraft must be completely deiced and, if freezing 

precipitation continues, anti-iced again with a new HOT established before 

a subsequent takeoff. 

SW00065 
Page: 15 of 20 

SInfMfoS t DEICE/ANTI-ICE PROCEDURES Revision: 03 

^""'^'^'' ' STANDARD PRACTICE 2800 Date: 10 JAN 07 

3) The Pre-takeoff Check Procedure will be accomplished by the flight crew 

within HOT, and as close as practical to takeoff, regardless of how much 

of the holdover time has elapsed. 

4) The flight deck crew will conduct this check from whatever vantage point 

in the aircraft the PIC determines will give an accurate indication of the 

condition of the representative surface, i.e. flight deck or cabin. 

5) Several Pre-takeoff Checks may be required. 

6) If the check is conducted from the cabin, the PIC will ensure the Pilot 

Out-of-Flight Deck Protocol as outlined in CRJ SP3600 and EMB 

SP3500, SOP Appendix H, is followed. 

7) If the flight crew is unable to determine that the representative surfaces 

are free of frozen contaminants, the aircraft must be deiced/anti-iced 

again, as appropriate, and a new HOT established, 

8) In low light conditions, wing lighting or flashlights will be used. 

9) The flight deck crew should be cognizant of the possibility of anti-ice 

fluid failure. If fluid failure is detected during the Pre-takeoff Check, the 

aircraft must be deiced/anti-iced again, 

C, Objective 

1) To ensure critical surfaces are free of frozen contaminants prior to takeoff. 

D, Procedure 

CRJ and EMB Aircraft 

1) Visually inspect the representative surfaces for evidence of frozen 

contamination, 

2) If the representative surfaces are free of frozen contaminants and takeoff 

will occur within the HOT, the aircraft is considered clean and may takeoff. 

3) If the representative surfaces are not free of frozen contaminants, it 

cannot be determined they are free, the fluid has failed, or the HOT has 

been exceeded, request clearance back to the deicing pad and repeat 

the Deicing Procedure. 

E, Controls 

1) Training for this procedure will include CRJ SP3600 and EMB SP3500, 

SOP Appendix I, Deicing Procedures, 

2) Flight crewmembers will refer to the Flight Deck Deicing Checklists found 

on the flight deck to accomplish this procedure, 

F, Process Measures 

1) Frozen contaminants are not present on any representative surface, 

2) Critical surfaces are free of frozen contaminants prior to takeoff. 

11. Supplemental Operations Procedures 

A, When circumstances warrant a deviation from customary procedures (broken 

equipment, diversion, etc.), a SkyWest Station Manager, or the PIC in the 

absence of a Station Manager, may contract deicing under the following 

guidelines: SW00067 
Slowest DEICE/ANTI-ICE PROCEDURES 

STANDARD PRACTICE 2800 

Page: 17 of 20 

Revision: 03 

Date: 10 JAN 07 

12. Deicing Fluid Sensitive Areas 

A. Qualified ground personnel will use caution to avoid spraying deice or anti-ice 

fluid directly onto, or with force against, items shown in the illustrations below: 

EMB 120 Fluid Sensitive Areas 

Windshields 

and Side 

Windows 

Ice Detector 

Probe 

Angle of Attack 

Sensors 

Main Cabin Door 

APU inlets 

and Exhausi 

Rudder & Elevator 

Forward Landing 

Gear 

Pitot Static 

Probes Engine Intake 

Ovenwing Exits and Cargo Doors 

Engine Exhaust 

Main Landing 

Gear 

SW00069 
SftyMfesf 

^ AIRLINES * 

DEICE/ANTI-ICE PROCEDURES 

STANDARD PRACTICE 2800 

Page: 19 of 20 

Revision: 03 

Date: 10 JAN 07 

CRJ 700/900 Fluid Sensitive Areas 

static Port 

\ 

Pilot Tube 

Water Condensation Drain 

\Fuel Drains 

Antennas 

APU Inlet And Exnaust'Arsa 

Do not spray deicing/anti-icing fluid directly 

at or into the component areas that are 

represented. In addition to areas shown, 

do not spray deicing/anti-icing fluid directly 

at vents, drains, or wheels/brakes. 

Crew Emergency! 

Door 

Windshield 

SlOe Window y Static Port 

Pilot Tubes 

SW00071 

kAft J a«AlilllA I 
SftyMfesf 

^ A I R L I N e S* 

DEICE/ANTI-ICE TRAINING 

STANDARD PRACTICE 2800 

Page: 1 of 2 

Revision: 03 

Date: . 10 JAN 07 

Paragraph Page 

1. Flight Crewmember and Dispatcher Training 1 

2. Customer Service Ground Personnel Training 1 

1. Flight Crewmember and Dispatcher Training 

A. SkyWest Airlines will conduct initial and annual recurrent training for flight 

crews and dispatchers and will ensure that all such personnel obtain and 

retain a thorough knowledge of aircraft grc>und deicing/anti-icing policies and 

procedures, 

B, The specific requirements of training (as well as information on training 

facilities, training aids and materials, instructors, testing, record keeping, 

training forms, etc) are covered in the SkyWest Airlines Crewmember & 

Dispatcher Training Manual, SP2500, 

2. Customer Service Ground Personnel Training 

A, SkyWest Airlines will conduct initial and annual recurrent training for CS 

Deice/Anti-lce Ground Personnel and will ensure that all such personnel 

obtain and retain a thorough knowledge of aircraft ground deicing/anti-icing 

policies and procedures, 

B. The specific requirements of training (as well as information on training 

facilities, training aids and materials, instructors, testing, record keeping, 

training forms, etc.) are covered in the SkyWest Airlines Customer Service 

Ground Operations Training Manual, SP7018. 

SW00073 
Page: 1 of 88 

SInMkSt GROUND DEICING EQUIPMENT Revision; 03 

^""'^"''' * STANDARD PRACTICE 2800 Date: 10 JAN 07 

Paragraph Page 

1. Introduction 1 

2. Specific Deice/AntMce Ground Service Equipment Rules 4 

3. General Delce/Anti-ice Ground Service Equipment (GSE) Safety Rules 4 

4. General Deice/Anti-ice Truck Safety Rules 5 

5. General Deice Tower Safety Rules 5 

6. List of Authorized Equipment 6 

7. Premier 750 Deice Truck - Description and Specifications 7 

8. Premier 750 Deice Truck - Operating Procedures 8 

9. Premier 1200/1800 Deice Truck - Description and Specifications 17 

10. Premier 1200/1800 Deice Truck - Operating Procedures 18 

11. Premier 2100 Enclosed Aerial Lift Deice Truck - Description and 

Specifications 28 

12. Premier 2100 Enclosed Aerial Lift Deice Truck - Operating Procedures 

29 

13. Global 750 Deice Truck - Description and Specifications 41 

14. Global 750 Deice Truck - Operating Procedures 42 

15. Global 1200 TE Deice Truck - Description and Specifications 51 

16. Global 1200 TE Deice Truck - Operating Procedures 52 

17. Global 1200 SE Deice Truck - Description and Specifications 63 

18. Global 1200 SE Deice Truck - Operating Procedures 64 

19. Premier Hot Shot Deice Tower - Description and Specifications 72 

20. Premier Hot Shot Deice Tower • Operating Procedures 73 

21. AIco Deice Tower - Description and Specifications 79 

22. AIco Deice Tower - Operating Procedures 80 

23. Ground Deice Equipment Maintenance and Inspection 85 

1. Introduction 

NOTE 

The safety attributes described below apply to all deice/anti-ice ground equipment 

processes contained in this chapter, 

A, Responsibility 

1) CS Director Ground Equipment Maintenance (GEM) has responsibility 

for alt processes contained within this chapter, 

B, Authority 

1) CS Manager Ground Operations Training has the authority to establish 

and change processes within this chapter, 

C, Duties and Responsibilities 

1) CS Director GEM - Director GEM will coordinate with CS Manager Ground 

Operations Training regarding any new deice/anti-ice ground equipment, 

2) CS Manager GEM - CS Manager GEM will coordinate with Director 

GEM and CS Manager Ground Operations Training to ensure set-up and 

delivery of newly acquired deice/anti-ice GSE and training of CS Ground 

Operations Training Supervisors on this equipment. 

3) CS Manager Ground Operations Training - CS Manager Ground 

Operations Training will coordinate with Director GEM and CS Manage|sw0OO75 

ori<-ii iKin nci^lKi n DOnr^DA M MAMI IAI 
SftyMfesf 

> 0 A I R L I N E S* 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 3 of 88 

Revision: 03 

Date: 10 JAN 07 

E. Objectives 

1) Ensure written procedures exist for all deice/anti-ice GSE, 

2) Ensure deice/anti-ice ground personnel are trained and have a thorough 

knowledge and understanding of the deice/anti-ice GSE they are required 

to operate. 

3) Ensure deice/anti-ice ground personnel comply with deice/anti-ice GSE 

procedures as detailed in this chapter, 

F. Procedures 

1) Each individual piece of deice/anti-ice GSE has its own operating 

procedures. These procedures will be complied with as detailed within 

this chapter, 

NOTE 

This chapter does not include all pieces of SkyWest Deice/Anti-ice 

Ground Service Equipment at this time. Additional procedures will be 

added as they are developed. 

G. Process Measures 

1) All written procedures for deice/anti-ice GSE are contained in this manual, 

2) SkyWest deice/anti-ice ground personnel and contractors always use the 

procedures detailed in this manual, 

3) All SkyWest deice/anti-ice ground personnel and contractors always 

demonstrate a thorough knowledge and understanding of the 

deice/anti-ice GSE they are required to operate, 

H, Process Measurement 

1) Process measurement is accomplished in accordance with: 

a) lEP Audit (SP5125) 

b) CS Internal Audit Program (SP5126) 

c) External audits (FAA, DOD, Industry evaluations) 

I. Contois 

1) Training 

a) Deice/anti-ice ground personnel will be trained on deice/anti-ice 

GSE in use at their station. 

b) Training will be documented. 

c) No individual will operate any deice/anti-ice GSE on which they 

have not been trained. 

d) Deice/anti-ice GSE will only be used to perform a function for which 

it was designed. 

Auditing 

a) Station Managers and CST will ensure compliance with the 

procedures detailed in this chapter, 

b) Procedures detailed in this chapter are audited by CS Manager 

2) 

Ground Operations Training to ensure compliance. SW00077 

/-"UAOTC O ei v 
Page: 

Revision: 

Date: 

5 of 88 

03 

10 JAN 07 

ShMkSi GROUND DEICING EQUIPMENT 

^ " ""'"" • STANDARD PRACTICE 2800 

10) Not leave unattended deice/anti-ice GSE operating around an aircraft. 

WARNING 

DO NOT LEAVE DEICE/ANTI-ICE GSE UNATTENDED WHILE 

PRIMARY OR AUXILIARY ENGINE IS RUNNING. 

11) Not drive over air hoses, electrical cords, water hoses, etc, 

12) Come to a complete stop, shift to neutral or park (as applicable), set 

parking brake and turn off engine before exiting deice/anti-ice GSE. 

13) Ensure deice/anti-ice GSE is in neutral or park (as applicable) and the 

parking brake is set, before starting the equipment, 

14) Not back deice/anti-ice GSE across the ramp from one aircraft to another, 

15) Ensure deice/anti-ice GSE is parked away from the immediate area of the 

aircraft with the BRAKES SET when not in use, 

16) Not leave gas or diesel powered deice/anti-ice GSE running in enclosed 

areas. 

17) Not drive or tow deice/anti-ice GSE faster than a walking speed when 

deicing/anti-icing an aircraft. 

18) Only reset a heater once if it fails during ignition. Should the heater fail 

twice during ignition, contact GEM, 

19) Be aware of spray nozzle opening location to avoid inadvertent spraying 

of individuals. 

4. General Deice/Anti-ice Truck Safety Rules 

A. Employees will: 

1) Contact GEM if the Tattletale button will not remain depressed after the 

engine has started. 

2) Turn heaters and pumps off and purge the heating/pumping system 

until fluid temperature drops below lOCF when deicing operations have 

stopped for more than 10 minutes. 

3) Shut down the unit immediately should heaters remain firing after the 

completion of the cold fluid purge, 

4) Ensure heaters are turned off prior to switching from Type I to Type IV, 

5) NOT drive faster than a walking speed when deicing/anti-icing an aircraft, 

5. General Deice Tower Safety Rules 

A. Employees will: 

1) Ensure power supply cords are disconnected from the external power 

supply prior to towing or moving deice towers. 

2) Ensure power supply cords are properly stowed prior to towing or moving 

deice towers. 

3) Ensure sufficient deice fluid is in the tower tank (specific by equipment 

type) to completely submerse heating elements, SW00079 
SMMesf 

J t AIRLINES * 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 7 of 88 

Revision: 03 

Date: 10 JAN 07 

7. Premier 750 Deice Truck • Description and Specifications 

A, Each deice unit is placarded with the fluid type and capacity, 

B. Capabilities and Limitations 

1) Fluid Storage Total - 750 Gal. 

2) Deicing Fluid Tank - 700 Gal. 

3) Anti-icing Fluid Tank - 50 Gal. 

4) Basket Size - One Person 

5) Lift Capacity - 300 lbs, 

6) Maximum Working Height - Basket - 37 ft. 

7) Boom Stowed Height (empty) - 11 ft. 6 in, 

8) Overall Truck Length with Basket - 20 ft, tin , 

9) Over all Truck Width - 7 ft. 8 in, 

10) Fluid Heating System - Fuel Fired 

11) Fluid Heating System Output Rating - 2 Burners at 1,400,000 BTU each 

12) Fluid Heating System Fuel Type - Diesel/Jet A 

13) Fluid Heating System Safety Controls - Airflow, Deicing Fluid Flow, 

Deicing Fluid Over Temp,, Flame Out 

14) Fluid Pumping System Deicing Operating Flow Rate - 35 GPM 

15) Fluid Pumping System Deicing Operating Pressure - 220 PSI 

16) Fluid Pumping System Anti-Icing Operating Flow Rate - 22 GPM 

17) Fluid Pumping System Anti-Icing Operating Pressure - 130 PSI 

18) Fluid Pumping System Ground Hose Length-100 ft. 

19) Fluid Pumping System Ground Hose Flow Rate - 22 GPM 

20) Aerial Device Normal Operating Pressure - 2,000 PSI 

SW00081 

>; * * ft I I IA I CHAPTER SIX 
SMffesf 

^ AIRLINES * 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page; 9 of 88 

Revision: 03 

Date: 10 JAN 07 

Premier 750 Deice Truck: 

3) When equipped, ensure the battery select switch located on the floor 

between the drivers seat and the door sill is in the "ON" position, 

4) Turn ignition switch to the "START" position. 

Starting the Auxiliary Engine 

TattIstale button Ignitian siAiitch 

1) 

2) 

3) 

4) 

Turn the ignition switch clockwise to the "H" position and hold for 

approximately ten (10) seconds to heat the glow plug. 

Push and hold the "TATTLETALE" button. 

With the "TATTLETALE" button pushed in, turn the ignition switch 

clockwise to the "HS" position to start the engine. Allow the starter to 

crank for approximately five (5) seconds by holding the ignition switch in 

the HS position. Should the auxiliary engine not start within those five 

(5) seconds, release the ignition switch, and then reattempt engine start. 

Should the auxiliary engine fail to start a second time, contact GEM for 

assistance. 

Run the auxiliary engine for a minimum of 10 minutes before operating 

any switches (do not leave truck unattended during this step). 

D, Pumping and Heating System Operation 

De-ice/ Anti-Ice 

toggle switch 

SW00083 

kAk l ftlAkll IA I / ^ i I A r\TT-r* r\i\ j 

mamt 
SftyMfesf 

^AIRLINES * 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 11 of 88 

Revision; 03 

Date: 10 JAN 07 

Premier 750 Deice Trucli 

F. 

WARNING 

OPERATOR MUST BE AWARE OF SPRAY NOZZLE OPENING 

LOCATION TO AVOID INADVERTENT SPAYING OF INDIVIDUALS. 

ARROW ON NOZZLE INDICATES DIRECTION OF SPRAY 

4) 

5) 

Release trigger handle on nozzle to stop fluid flow. 

Ensure hose is free from obstructions before rewinding. 

WARNING 

DO NOT STAND BETWEEN HOSE AND TRUCK AS THE REEL 

RETRACTS THE HOSE QUICKLY. 

Do not allow nozzle to drag on the ground during the rewinding process. 

To rewind hose: 

• Hold spray nozzle in one hand, 

• Pull hose sharply with other hand then release hose, 

• Allow hose to rewind fully onto hose reel. Ensure the hose is evenly 

distributed on the reel as It is being rewound. 

Operating the Aerial Device 

1) The aerial device consists of the boom and the basket. The aerial device 

can be operated from either the basket or the cab of the truck. 

6) 

7) 

Rotation Toggle Switch Inner Boom Toggle Switch 

Engine Start/ 

Stop button 

Emergency Lowering 

Toggle Switch 

Outer Boom Toggle Switch Master Control 

SW00085 

CHAPTER SIX 
Sftyflfesf 

^ A I R L I N E S * 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 13 of 88 

Revision: 03 

Date: 10 JAN 07 

Premier 750 Deice Trucii 

H, Basket Fluid Delivery System 

There are two (2) separate fluid lines connected to the basket from the boom: 

A Deicing line and an Anti-Icing line, 

CAUTION 

PRIOR TO SWITCHING FROM USING TYPE I TO TYPE IV FLUID, ENSURE 

THE HEATERS ARE TURNED OFF. 

1) 

2) 

3) 

4) 

5) 

Communicate with driver in the truck cab to conflrm that glycol is heated 

to proper temperature. 

Release upper spray nozzle from mounting bracket. 

To begin fluid application, open spray nozzle by pulling back on the 

control handle. Fluid flow will increase the further back the control handle 

is moved. Push control handle fonward to the closed position to stop 

fluid flow. 

Turn black ribbed nozzle head to adjust spray to desired spray pattern. 

• Turn nozzle head clockwise for a stream spray 

• Turn nozzle head counterclockwise for a fan spray or to flush the 

nozzle 

Upon completion of fluid application, stow spray nozzle on mounting 

bracket. 

SW00087 
AIRLINES * 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 15 of 88 

Revision: 03 

Date: 10 JAN 07 

Premier 750 Deice Truck 

2) 

K, 

To lower the boom from the cab of the truck 

• Move "UPPER CONTROLS/LOWER CONTROLS" toggle switch down 

to the "LOWER CONTROLS" position. 

• If equipped, move "EMERGENCY LOWER" toggle switch down to the 

"EMERGENCY LOWER" position. Otherwise, hold "RAISE/LOWER" 

toggle switch down to the "LOWER" position. 

Emergency Shut Down of Auxiliary Engine 

1) To shut down the auxiliary engine from the basket: 

• Push red "ENG. START/STOP" button down to its full lowered position. 

To shut down the auxiliary engine from the cab of the truck, all Premier 

deice truck cabs are equippied with either an "EMERGENCY STOP" 

button or a "KILL SWITCH" toggle switch: 

. EMERGENCY STOP - Push red "EMERGENCY STOP" button 

(located on top of the center control pianel) into its full lowered position, 

• KILL SWITCH - Hold "KILL SWITCH' toggle switch (located on the 

center control panel) "UP" until auxiliary engine shuts down. 

2) 

Shut-down procedures 

1) Ensure boom Is fully stowed. 

2) Push the bottom of "HEATER #1" and "HEATER #2" rocker switches in. 

Both rocker switch lights will e>;t}nguish indicating the heaters are off. 

3) Hold "COLD FLUID PURGE" toggle switch up until fluid temperature 

drops below 100T. 

4) Push the bottom of the "AERIAL LIFT" rocker switch in. Rocker switch 

light will extinguish indicating power to aerial lift is off. SW00089 

r.WAPTPR RIX 
Page: 17 of 88 

SMUIlBSi GROUND DEICING EQUIPMENT Revision: 03 

'^""'^'^^^ ' STANDARD PRACTICE 2800 Date: 10 JAN 07 

I 9. Premier 1200/1800 Deice Truck - Description and Specifications 

A, Each deice unit is placarded with the fluid type and capacity, 

B. Capabilities and Limitations 

j 1) Fluid Storage Total-1200/1800 Gal, 

I 2) Deicing Fluid Tank - 1000/1500 Gal. 

I 3) Anti-icing Fluid Tank - 200/300 Gal, 

4) Basket Size - One Person 

5) Lift Capacity - 350 lbs, 

6) Maximum Working Height - Basket - 39 ft, 6 in, 

7) Boom Stowed Height (empty) - 11 ft. 4 in. 

8) Overall Truck Length with Basket - 28 ft. 

9) Over all Truck Width - 8 ft. 

10) Fluid Heating System - Fuel Fired 

11) Fluid Heating System Output Rating - 3 burners at 1,400,000 BTU each 

12) Fluid Heating System Fuel Type - Diesel/Jet A 

13) Fluid Heating System Safety Controls - Airflow, Deicing Fluid Flow, 

Deicing Fluid Over Temp,, Flame Out 

14) Fluid Pumping System Deicing Operating Flow Rate - 35 GPM 

15) Fluid Pumping System Deicing Operating Pressure - 220 PSI 

16) Fluid Pumping System Anti-Icing Operating Flow Rate - 22 GPM 

17) Fluid Pumping System Anti-Icing Operating Pressure - 130 PSI 

18) Fluid Pumping System Ground Hose Length - 100 ft, 

19) Fluid Pumping System Ground Hose Flow Rate - 10 GPM 

20) Aerial Device Normal Operating Pressure - 2,000 PSI 

SW00091 

noni iwn npir.iNr; PROGRAI ^ MANUAL ruAOTCD oiv 
sftyiifesf. 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 19 of 88 

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Date: 10 JAN 07 

j Premier 1200/1800 Deice Tructi 

B, Starting the Truck 

1) Ensure truck gear selector is in the "N" (neutral) position. 

2) Ensure parking brake (located in the truck cab oh the lower section of the 

dashboard) is "ON" (fully extended). 

3) When equipped, ensure the battery select switch located on the floor 

between the drivers seat and the door sill is in the "ON" position. 

4) Turn ignition switch to the "START" position. 

Starting the Auxiliary Engine 

Tattletale button Ignition switch 

1) Turn the ignition switch clockwise to the "H" position and hold for 

approximately 10 seconds to heat the glow plug. 

2) Depress and hold the "TATTLETALE" button. 

3) With the "TATTLETALE" button pushed In, turn the ignition switch 

clockwise to the "HS" position to start the engine. Allow the starter to 

crank for approximately five seconds by holding the ignition switch. 

Should the auxiliary engine not start within those five seconds, release 

the ignition switch and then reattempt engine start. Should the auxiliary 

engine fail to start a second time, contact GEM for assistance. 

4) Run the auxiliary engine for a minimum of 10 minutes before operating 

any switches (do not leave truck unattended during this step), SW00093 

CHAPTER SIX 
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^ A I R L I N E S * 

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Page: 21 of 88 

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Date: 10 JAN 07 

I Premier 1200/1800 Deice Trucii 

E, Using the Ground Hose 

1) Ensure heater and fluid pumps are in the "ON" position, 

2) Rotate the ground reel ball valve (located to the left of the hose reel) 90° 

to the fully opened position. 

3) Release hose nozzle from mounting bracket by pulling top of bracket 

open, 

4) Extend hose and spray nozzle out as needed, 

5) Pull trigger handle on nozzle to dispense fluid, 

WARNING 

OPERATOR MUST BE AWARE OF SPRAY NOZZLE OPENING 

LOCATION TO AVOID INADVERTENT SPAYING OF INDIVIDUALS. 

ARROW ON NOZZLE INDICATES DIRECTION OF SPRAY 

Mounting Bracket 

Trigger Handle Nozzle Spray Direction 

6) Release trigger handle on nozzle to stop fluid flow. 

7) When flnished with hose, close ground reel ball valve by rotating it 90° 

to the fully closed position. 

8) Ensure hose is free from obstructions before rewinding, 

WARNING 

DO NOT STAND BETWEEN HOSE AND TRUCK AS THE REEL 

RETRACTS THE HOSE QUICKLY 

9) Stow hose nozzle on mounting bracket. SW00095 

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Date: 10 JAN 07 

I Premier 1200/1800 Deice Trucii 

8) 

9) 

To move the boom, squeeze and hold the "safety trigger" (located on 

bottom of control handle) while moving the control handle. 

To extend boom push control handle to the left 

To retract boom push control handle to the right 

To rotate boom clockwise push control handle forward 

To rotate boom counterclockwise pull control handle back 

To raise boom pull control handle straight up 

To lower boom push control handle straight down 

To level the basket use the "PLATFORM LEVELING" handle located to 

the left of the control handle, 

• Pull up on the center sleeve portion of the PLATFORM LEVELING 

handle freeing the control lever to move. 

To lower the basket, hold the center sleeve up and push the 

PLATFORM LEVELING lever fonward. 

To raise the basket, hold the center sleeve up and pull the PLATFORM 

LEVELING lever back. 

When basket is in place, hold the center sleeve up and move the 

PLATFORM LEVELING handle back to the center position. 

Release the center sleeve portion of the control handle to latch the 

PLATFORM LEVELING lever in place. 

SW00097 

/^UADTCP QIY 
St^Ufest 

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Date: 10 JAN 07 

I Premier 1200/1800 Deice Trucif 

H, In-Cab Aerial Device Control 

These controls are located inside the cab of the truck on a center mounted 

console. To override the internal basket controls: 

1 

8 

Move "UPPER CONTROLS/LOWER 

CONTROLS" toggle switch down to the 

"LOWER CONTROLS" position. 

To raise the boom, push the "RAISE/LOWER" 

toggle switch up to the "RAISE" position. 

To lower the boom, push the "RAISE/LOWER" 

toggle switch down to the "LOWER" position. 

To extend the boom, push the 

"EXTEND/RETRACT" toggle switch up 

to the "EXTEND" position. 

To retract the boom, push the 

"EXTEND/RETRACT" toggle switch 

down to the "RETRACT" position. 

To rotate the boom clockwise, push the 

"CW/CCW" toggle switch up to the "CW" 

position. 

To rotate the boom counterclockwise, push 

the "CW/CCW" toggle switch down to the 

"CCW" position. 

To stow the basket (rotate the bottom of 

the basket toward ttie boom), move the 

"STOW/UNSTOW" toggle switch up to the 

"STOW" position 

To unstow the basket (rotate the bottom of 

the basket away from the boom), move the 

"STOW/UNSTOW" toggle switch down to the 

"UNSTOW" position. 

SW00099 

/->n/-ii iki n i->r-i/^iH^^ nr->i-\^^r« A » J m AKI I IA I 
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Page: 27 of 88 

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Date: 10 JAN 07 

I Premier 1200/1800 Deice Truck 

K. 

KILL SWITCH - Hold "KILL SWITCH" toggle switch (located on the 

center control panel) "UP" until auxiliary engine shuts down. 

Emergency 

Slop button 

•5. 

# 

Kill 3»A'JtCh 

toggle 

switch 

STiia 

asm 

an' 

ODBft 

Shut-Down Procedures 

I) Ensure boom is fully stowed. 

Push the bottom of the "HEATER #1". "HEATER #2" and "HEATER #3" 

rocker switches in. All three rocker switch lights will extinguish indicating 

the heaters are off. 

Hold "COLD FLUID PURGE" toggle switch up until fluid temperature 

drops below 100°F. 

Push the bottom of the "AERIAL LIFT" rocker switch in. Rocker switch 

light will extinguish indicating power to aerial lift is off. 

Push the bottom of the "FLUID PUMP(S)" rocker switch in. Rocker switch 

light will extinguish indicating pump(s) are off. 

Turn the auxiliary engine ignition switch counterclockwise to the "O" 

(OFF) position. 

7) Place truck gear selector into the "N" (neutral) position. 

8) Ensure parking brake is "ON" (knob fully extended). 

9) Ensure all truck lights are "OFF", 

10) Ensure Air to Ground Radio is "OFF". 

II) Turn truck ignition switch "OFF", 

12) When equipped, turn battery select switch (located on the floor between 

the driver's seat and the door sill) to the "OFF" position. 

2) 

3) 

4) 

5) 

6) 

SWOOOl 01 

r.HAPTFR SIX 
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12. Premier 2100 Enclosed Aerial Lift Deice Truck - Operating 

Procedures 

A. Components of the 2100 enclosed Aerial Lift Deicer: 

Truck Cab 

Aerial Lift Pod 

Upper Spray Nozzle 

Ground Hose 

Hand Held Cab Control Unit 

Lower Controls 

Battery Select Switch (when 

equipped) 

8- Transmission Selector 

(Located in the truck cab) 

9- Emergency Brake 

(Located in the truck cab) 

SW000103 

r^nn, .MP> r\c>mK\n DonnOAM MANI IAI nUAtiTC O OIV 
SfcylMesf 

1 ^ A I R I. I N E S* 

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Page: 31 of 88 

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Date: 10 JAN 07 

Premier 2100 Deice Truck 

D. Pumping and Heating System Operation 

1) Ensure "DE-lCE/ANTl-lCE" toggle switch in the aerial lift pod is set in the 

"DEICE" position to allow heaters to ignite. 

2) Activate pumping system by pushing the top of the "FLUID PUMP(S)" 

rocker switch in. Rocker switch will illuminate indicating pump(s) are on. 

CokJ Fluid 

Puige 

Heater switches fit»\i»\ Lin. 

3) Activate heating system by pushing the top of the "HEATER #1", 

"HEATER #2" and "HEATER #3" rocker switches in. Rocker switches will 

illuminate indicating the heaters are activated, 

NOTE 

The Ignition lights located directly above heater rocker switches will only 

illuminate when heaters are operating. 

4) Activate aerial lift by pushing the top of the "AERIAL LIFT" rocker svyitch 

in. Rocker switch will illuminate indicating power provided to aerial lift. 

5) Hold the "COLD FLUID PURGE" toggle switch down to the "PREHEAT" 

position. When the ignition lights are no longer illuminated, hold the 

"COLD FLUID PURGE" toggle switch in the "UP" position until theFluid 

Temperature gauge reads 160 - ISO'F then release the switch. 

SW000105 

' •• • t tAkl l IAI CHAPTER SIX 
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Page: 33 of 88 

Revision: 03 

Date: 10 JAN 07 

Premier 2100 Deice Truck 

WARNING 

DO NOT STAND BETWEEN HOSE AND TRUCK AS THE REEL 

RETRACTS THE HOSE QUICKLY. 

10) To rewind hose: 

• Push and hold "HOSE REEL" button (inside ground hose reel 

compartment) to rewind hose onto reel. 

• Guide hose back onto hose reel. Ensure the hose is evenly distributed 

on the reel as it is being rewound, 

• When hose is fully stowed on reel, release "HOSE REEL" button. 

Operating the Aerial Device 

The aerial device consists of the boom and the aerial lift pod. the aerial device 

can be operated from either the aerial lift pod or the cab of the truck. 

Aerial Device Operation From Inside the Aerial Lift Pod 

Aerial 

Lift 

Ban . 

Valv. 

(open) 

1) Ensure the "CAB/POD" rocker switch located on the yellow hand-held cab 

control unit in the truck cab is in the "POD" position. 

2) Ensure the fluid ball valve located on the back of the aerial lift pod is open 

by rotating the fluid ball valve handle 90° so it is parallel to the pipe, 

3) Unlatch door to aerial lift pod, 

4) Step into aerial lift pod and be seated. 

5) Close door of aerial lift pod, 

6) Place 4 point harness over shoulders and across lap, SWOOOl07 
Slg/m^. 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 35 of 88 

Revision: 03 

Date: 10 JAN 07 

Premier 2100 Deice Truck 

• To retract the lower boom, push and hold the right "BOOM 

EXTEND/RETRACT" Button down while pulling back on the left joystick 

G, Aerial Lift Pod Fluid Delivery System 

There are two (2) separate fluid lines connected to the aerial lift pod from the 

boom: A Deicing line and an Anti-Icing line, 

CAUTION 

PRIOR TO SWITCHING FROM USING TYPE I TO TYPE IV FLUIDS, 

ENSURE THE HEATERS ARE TURNED OFF. 

1) 

2) 

Right Joystick Control* 

Fluid 

Dispensing 

Triggw 

Spray Pattern 

ToQgle Switch 

Confirm with driver in the truck cab to confirm that glycol is heated to 

proper temperature. 

To control the upper spray nozzle, use the right joystick controls: 

• To point the spray nozzle down, push forward on the right joystick, 

• To point the spray nozzle up, pull back on the right joystick. 

• To point the spray nozzle to the left, push the right joystick to the left, 

• To point the spray nozzle to the right, push the right joystick to the right, 

• To dispense fluid, squeeze the "FLUID DISPENSING TRIGGER" on 

the right joystick, 

• To create a fan spray pattern, push the "SPRAY PATTERN" toggle 

switch to the left. 

• To create a stream spray pattern, push the "SPRAY PATTERN" toggle 

switch to the right. 

SW000109 
SftyMfesf 

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Premier 2100 Deice Truck 

i) To turn off the lower floodlights, move "LOWER FLOODLIGHT" 

toggle switch left to the "OFF" position. 

j) To turn on upper flood lights, move "UPPER FLOODLIGHT" toggle 

switch right to the ON position. 

k) To turn off the upper flood lights, move "UPPER FLOODLIGHT" 

toggle switch left to the "OFF" position. 

1) To activate side wipers move "SIDE WIPER" toggle switch right to 

the "ON" position. 

m) To turn off the side wipers, move "SIDE WIPER" toggle switch left to 

the "OFF" position, 

n) To activate front wipers move "FRONT WIPER" toggle switch right to 

the "ON" position, 

o) To turn ofl' the front wipers, move "FRONT WIPER" toggle switch 

left to the "OFF" position. 

2) Additional Arm Rest Controls 

There are two toggle switches and a button located on the front of the 

left arm rest: 

Operatui°'s vii^^v 

Emeitiency 

Hydraulic .*fiwitch 

Cab Level 

Toggle 

Switch 

Emergency 

Slop 

Button 

a) To tilt the front of the aerial lift pod up, hold the "CAB LEVEL" toggle 

switch in the "UP" position until desired pod position is achieved. 

b) To tilt the front of the aerial lift pod down, hold the "CAB LEVEL" 

toggle switch in the "DOWN" position until the desired pod position 

is achieved. 

c) Reference section J and K for Emergency Hydraulic Switch and 

Emergency Stop Button procedures. 

SWOOOl 11 
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STANDARD PRACTICE 2800 

Page: 39 of 88 

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Date: 10 JAN 07 

Premier 2100 Deice Truck 

Emergens'/ HyOrctilis Switch 

K. 

l-4i-<l Hulc Cuti Ccndrul Uriil 

1. To lower the boom from the aerial lift pod 

when the aerial lift's main power source 

has failed: 

• Hold the "EMERGENCY HYDRAULIC 

POWER" toggle switch to the "ON" 

position. 

• Lower boom using the left joystick 

controls, 

2. To lower the boom from the cab of the 

truck: 

• Move "CAB/POD" toggle switch up to 

the "CAB" position, 

• Hold down the "DEADMAN/EMERG, 

PUMP" toggle switch to the "EMERG. 

PUMP" position. 

• Move "LOWER BOOM" toggle switch 

. down to the "DOWN" position. Hold 

intermittently to prevent overheating of 

emergency pump. 

Emergency Shut Down of Auxiliary Engine 

1) To shut down the auxiliary engine from the aerial lift pod: 

• Push red "EMERGENCY STOP" Button into its fully stowed position. 

• Reset "EMERGENCY STOP" Button by pulling button directly out, 

2) To shut dovyn the auxiliary engine from the truck cab: 

» 

• Push red "EMERGENCY STOP" Button down to its fully stowed 

position. 

• Reset "EMERGENCY STOP" Button by pulling button directly out. 

Emergency Shut Down of Auxiliary Engine 

Aerial Lift P-xl 

Emergency 

Slop Riitrnn 

SWOOOl 13 
SMffesf 

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STANDARD PRACTICE 2800 

Page: 

Revision: 

Date: 

41 of 88 

03 

10 JAN 07 

13. Global 750 Deice Truck - Description and Specifications 

A, Each deice unit is placarded with the fluid type and capacity. 

B, Capabilities and Limitations 

1) Fluid Storage Total - 750 Gal, 

2) Deicing Fluid Tank - 700 Gal. 

3) Anti-icing Fluid Tank - 50 Gal. 

4) Basket Size - One Person 

5) Lift Capacity - 300 lbs. 

6) Maximum Working Height - Basket - 35 ft. 

7) Boom Stowed Height (empty) - 11 ft, 1 in, 

8) Overall Truck Length with Basket - 20 ft. 1 in. 

9) Over all Truck Width - 7 ft. 8 in, 

10) Fluid Heating System - Fuel Fired 

11) Fluid Heating System Output Rating - 1,000,000 BTU 

12) Fluid Heating System Fuel Type - Diesel/Jet A . 

13) Fluid Heating System Safety Controls - Airflow, Deicing Fluid Flow, 

Deicing Fluid Over Temp 

14) Fluid Pumping System Deicing Operating Flovy Rate - 40 GPM 

15) Fluid Pumping System Deicing Operating Pressure - 225 PSI 

16) Fluid Pumping System Anti-Icing Operating Flow Rate - 25 GPM 

17) Fluid Pumping System Anti-Icing Operating Pressure - 150 PSI 

18) Fluid Pumping System Ground Hose Length - 50 ft, 

19) Fluid Pumping System Ground Hose Flow Rate - 12 GPM 

20) Aerial Device Maximum Operating Pressure - 3,000 PSI 

21) Aerial Device Normal Operating Pressure - 2,600 PSI 

SWOOOl 15 

* ^ i iftir^ rM-lr^lklr ^ OOr\r5DA* ^ KilAMI IAI r*iiAr»Tr- n cwya 
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STANDARD PRACTICE 2800 

Page: 43 of 88 

Revision: 03 

Date: 10 JAN 07 

Global 750 Deice Truck 

3) Turn ignition switch to the "START" position. 

ThrotUe teggla 

rMteh 

Pumps t<?galB H eater toggle 

•witcli 

Auxiliary Engina 

Ignition svMtch 

Okiw Plug Light 

, 0 O O.S1 

itmiJSM.'. 

Ct D O O C 

Heai!»r On Light 

C. Starting the Auxiliary Engine 

1) Ensure truck engine is running. 

2) Turn "AUXILIARY ENGINE" ignition switch clockwise to "ON" position 

(switch will stay in ON position by itself) and wait until the glow plug light 

is extinguished. 

3) After glow plug light is extinguished, turn "AUXILIARY ENGINE" ignition 

switch clockwise to the "START" position. Allow the starter to crank for 

approximately five (5) seconds. Should the auxiliary engine not start 

within those five (5) seconds, release the ignition switch then reattempt 

engine start. Should the auxiliary engine fail to start a second time, 

contact GEM for assistance. 

4) After auxiliary engine starts, allow the auxiliary engine to run at idle for 

approximately 3-5 minutes to let the engine warm up. 

5) Move "THROTTLE" toggle switch up to "HIGH" position. Listen for RPMs 

to stabilize (steady not pulsing) before proceeding to the pumping and 

heating system operation steps. 

D. Pumping and Heating System Operation 

1) Activate pumping system by moving "PUMPS" toggle switch up to "ON" 

position. 

2) Allow the auxiliary engine to run for at least 10 minutes to warm hydraulic 

fluid (do not leave truck unattended during this step). 

CAUTION 

FAILURE TO ALLOW HYDRAULIC FLUID TO WARM FOR AT LEAST 

10 MINUTES WILL CAUSE BURNER AIR FLOW SENSOR FAILURE 

AND HEATER IGNITION FAULT SWOOOl 17 

CHAPTER SIX 
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i m A I R L I N E S * 

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STANDARD PRACTICE 2800 

Page: 45 of 88 

Revision: 03 

Date: 10 JAN 07 

Global 750 Deice Truck 

F. 

9) Do not allow nozzle to drag on the ground during the rewinding process, 

10) To rewind hose: 

• Press and hold "PUSH TO REWIND" button on ground hose control 

panel to rewind hose onto reel, 

• Guide hose back onto hose reel. Ensure the hose is evenly distributed 

on the reel as it is being rewound, 

• When hose is fully stowed on reel, release "PUSH TO REWIND" 

button. 

Operating the Aerial Device 

The aerial device consists of the boom and the basket. The aerial device can 

be operated from either the basket or the cat) of the truck. 

Controi Handl* Thumb Svvlteh Emergency $tcp 

OMdman tuag^r Light Switch Auxiliar/ Pump switch 

Internaf Basket Opefatlbn 

1) Ehsur'e auxilliii7 engine is running. 

2) Put on safety harness. 

3) Unlatcfi chain across basket opening 

4) Enter the basket. 

5) ReMatch chaih across basket opening, 

6) Attacli lanyarcltb safety harness and basket; 

7} pmmitMtisM r SWOOOl 19 

/^ni'/%i ifcir% r^r-i/^lfci/**.'fnr-*rs^^>«t » •'« • « * » *• i * » 
Sk^/Ukst 

^ AIRLINES * 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 47 of 88 

Revision: 03 

Date: 10 JAN 07 

Global 750 Deice Truck 

H, Ground Level Aerial Device Controls 

These controls are located above the right (passenger side) rear tire inside the 

access door. Activating the ground level aerial device controls overrides the 

basket controls and all emergency stop switches, 

CAUTION 

AN OBSERVER SHOULD BE POSITIONED NEAR THE FRONT OF THE 

VEHICLE TO PROVIDE VISUAL ASSISTANCE WHEN OPERATING 

GROUND LEVEL CONTROLS. 

CAUTION 

WHEN RAISING THE AERIAL DEVICE FROM OR LOWERING IT TO ITS 

STOWED POSITION, ENSURE THE BOOM IS EXTENDED FAR ENOUGH 

SO THE BASKET WILL CLEAR THE HOOD OF THE TRUCK 

A«riai 0«>.<ica 

Manual Ccnfols 

Emergency Aerial 

Device Hyd. Pump 

1) 

2) 

3) 

Lift protective cover of the "AERIAL DEVICE MANUAL CONTROLS" 

switch. 

Move the switch up to the "ON" position to activate ground level aerial 

device manual controls. 

Lift protective cover of "EMERGENCY AERIAL DEVICE HYD, PUMP" 

switch, 

4) Push and hold intermittently the "EMERGENCY AERIAL DEVICE HYD 

PUMP" switch to the "ON" position. Hold intermittently to prevent 

overheating emergency pump'. 

5) Depress Buttons for function desired to position the aerial device, 

• Press top button on "BASKET LEVEL" to tilt basket up, 

• Press bottom button on "BASKET LEVEL" to tilt basket down. SW000121 

> • « ftJAlkll IA I rWAPTFR .<5IY 
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d m A I R L I N E S * 

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STANDARD PRACTICE 2800 

Page: 49 of 88 

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Date: 10 JAN 07 

Global 750 Deice Truck -

J, Emergency Shut Down of Auxiliary Engine 

1) To shut down the auxiliary engine from the basket: 

• Push red "EMERGENCY STOP" button down to its full lowered 

position, 

2) To shut down the auxiliary engine from the cab of the truck: 

• Push red "EMERGENCY STOP" button to its full lowered position. 

Resd Bnergency 

Stop Button 

O 1 ^ 'k >t> 

^ ^ " --t O O O o 

3) To shut down the auxiliary engine from outside the truck: 

• Push red "EMERGENCY STOP" button (located on the passenger side 

of the truck frame, forward of the rear tire) into its fully lowered position. 

R9d Emfirgoncy 

Stop Button 

K. Shut-Down Procedures 

1) Ensure boom is fully stowed into the boom rest. 

2) Move "HEATER" toggle switch on control panel down to the "OFF" 

position. 

CAUTION 

HEATER MUST BE ALLOWED TO COOL FOR A MINIMUM OF FIVE 

(5) MINUTES BEFORE PERFORMING THE NEXT STEP (DO NOT 

LEAVE TRUCK UNATTENDED DURING THIS STEP). 

3) Move "PUMPS" toggle switch down to the "OFF" position. 

4) Move "THROTTLE" toggle switch down to the "LOW" position. Wait for 

RPMs to stabilize. 

5) Turn "AUXILIARY ENGINE" ignition switch counterclockwise to the "OFF" 

position, SW000123 

/->n/-»i iMr» r»cir«lMr i DOrtr^DAKA k4AKII IAI 
SkyM^ . 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 51 of 88 

Revision: 03 

Date: 10 JAN 07 

15. Global 1200 TE Deice Truck - Description and Specifications 

A, Each deice unit is placarded with the fluid type and capacity, 

B, Capabilities and Limitations 

1) Fluid Storage Total - 1200 Gal, 

2) Deicing Fluid Tank - 1000 Gal. 

3) Anti-icing Fluid Tank - 200 Gal. 

4) Basket Size - One Person 

5) Lift Capacity - 300 lbs. 

6) Maximum Working Height - Basket - 47 ft, 

7) Boom Stowed Height (empty) - 11 ft. 6 in. 

Overall Truck Length with Basket - 30 ft. 11 in. 

Overall Truck Width - 8 ft. 

Fluid Heating System - Fuel Fired 

Fluid Heating System Output Rating - 2,000,000 BTU 

Fluid Heating System Fuel Type - Diesel/Jet A 

8) 

9) 

10 

11 

12 

13 

14 

15 

16 

17 

18 

19 

20 

21 

Fluid Heating System Safety Controls - Deicing Fluid Flow, Deicing Fluid 

Over Temp,, Exhaust Stack Over Temp,, Flame Out 

Fluid Pumping System Deicing Operating Flow Rate - 40 GPM 

Fluid Pumping System Deicing Operating Pressure - 150 PSI 

Fluid Pumping System Anti-Icing Operating Flow Rate - 20 GPM 

Fluid Pumping System Anti-Icing Operating Pressure - 50 PSI 

Fluid Pumping System Ground Hose Length - 50 ft. 

Fluid Pumping System Ground Hose Flow Rate - 12 GPM 

Aerial Device Maximum Operating Pressure - 3,000 PSI 

Aerial Device Normal Operating Pressure - 2,600 PSI 

SW000125 

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Date; 10 JAN 07 

Global 1200 TE Deice Truck 

3) Turn ignition switch to the "ON" position, 

4) A WAIT TO START light on the vehicle dashboard will illuminate. 

C. 

5) After the WAIT TO START light is extinguished, turn ignition switch to the 

"START" position to start engine. 

6) Allow engine to warm up for approximately ten (10) minutes (do not leave 

truck unattended during this step). 

Starting the auxiliary engine 

Glow Plug 

LiHlil 

Auxiliaiy EmjlMf 

Igi'iitlon Switch 

Tiirottlu Pumps 

Switftti Sv/ltch 

H^atHir 

Switch 

1) Ensure truck engine is running, 

2) Turn "AUXILIARY ENGINE" ignition switch clockwise to "ON" position 

(switch will stay in ON position by itself) and wait until the glow plug light 

is extinguished. 

3) After the glow plug light is extinguished, turn "AUXILIARY ENGINE" 

ignition switch clockwise to the "START" position. Allow the starter to 

crahk for approximately five (5) seconds. Should the auxiliary engine 

not start witliin those five (5) seconds, release the ignition switch then 

reattempt engine start. Should the auxiliary engine fail to start a second 

time, contact GEM for assistance, 

4) After the auxiliary engine starts, allow the auxiliary engine to run at idle 

for approximately 3-5 minutes to let the engine warm up. 

SW000127 

/->or M IMr \ rMTK^IMr ^ 00/-»r«OMll l IKAM I I M 
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^ AIRLINES * 

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STANDARD PRACTICE 2800 

Page: 55 of 88 

Revision: 03 

Date: 10 JAN 07 

Global 1200 TE Deice Truck 

WARNING 

OPERATOR MUST BE AWARE OF SPRAY NOZZLE OPENING 

LOCATION TO AVOID INADVERTENT SPAYING OF INDIVIDUALS. 

ARROW ON NOZZLE INDICATES DIRECTION OF SPRAY. 

6) Release trigger handle on nozzle to stop fluid flow. 

7) Stow hose nozzle on mounting bracket. 

8) Ensure hose is free from obstructions before rewinding. 

WARNING 

DO NOT STAND BETWEEN HOSE AND TRUCK AS THE REEL 

RETRACTS HOSE QUICKLY. 

9) Do not allow nozzle to drag on the ground during the rewinding process. 

10) To rewind hose: 

• Press and hold "PUSH TO REWIND" button on ground hose control 

panel to rewind hose onto reel, 

• Guide hose back onto reel. Ensure the hose is evenly distributed on 

the reel as it is being rewound, 

• When hose is fully stowed on reel, release "PUSH TO REWIND" 

button. 

SW000129 

CHAPTER SIX 
SkvWBSt 

^ AIRLINES * 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 57 of 88 

Revision: 03 

Date: 10 JAN 07 

Global 1200 TE Deice Truck 

G. Basket Fluid Delivery System 

There are two (2) separate fluid lines connected to the basket from the boom: 

A Deicing line and an Anti-Icing line. 

CAUTION 

PRIOR TO SWITCHING FROM USING TYPE I TO TYPE IV FLUID, ENSURE 

THE HEATERS ARE TURNED OFF. 

1) 

2) 

3) 

4) 

5) 

Spray I Control Handle I Nozzle Head 

Nozzle Grip f ' 

Communicate with driver in the truck cab to confirm that glycol is heated 

to proper temperature. 

Release upper spray nozzle from mounting bracket. 

To begin fluid application, open spray nozzle by pulling back on the 

control handle. Fluid flow will increase the further back the control handle 

is moved. Push control handle forward to the closed position to stop 

fluid flow. 

Turn black ribbed nozzle head to adjust spray to desired spray pattern, 

• Turn nozzle head clockwise for a stream spray 

• Turn nozzle head counterclockwise for a fan spray 

Upon completion of fluid application, stow spray nozzle on mounting 

bracket. 

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Global 1200 TE Deice Truck 

1) Lift the protective cover of "AERIAL DEVICE MANUAL CONTROLS" 

switch, 

2) Move the switch up to the "ON" position to activate ground level aerial 

device manual controls. 

3) Lift protective cover of "EMERGENCY AERIAL DEVICE HYD. PUMP" 

switch. 

4) Push and hold "EMERGENCY AERIAL DEVICE HYD, PUMP" switch to 

the "ON" position. Hold intermittently to prevent overheating emergency 

pump, 

5) Depress Buttons for function desired to position the aerial device. 

Press top button on "BASKET LEVEL" to tilt basket up. 

Press bottom button on "BASKET LEVEL" to tilt basket down. 

Press top button on "ROTATION" to swing the boom counterclockwise. 

Press bottom button on "ROTATION" to swing the boom clockwise. 

Press top button on "EXTENSION" to extend the boom. 

Press bottom button on "EXTENSION" to retract the boom. 

Press top button on "BOOM LIFT" to move the boom up. 

Press bottom button on "BOOM LIFT" to move the boom down, 

6) When finished using the lower controls: 

Ensure "EMERGENCY AERIAL DEVICE HYD. PUMP" switch is 

moved down to the "OFF" position. 

Close protective cover of "EMERGENCY AERIAL DEVICE HYD, 

PUMP" switch. 

Move "AERIAL DEVICE MANUAL CONTROLS" switch down to the 

"OFF" position. 

Close protective cover of "AERIAL DEVICE MANUAL CONTROLS" 

switch. 

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Date: 10 JAN 07 

Global 1200 TE Deice Truck 

2) To shut down the auxiliary engine from the cab of the truck: 

• Push red "EMERGENCY STOP" button into its full lowered position. 

jg. <^ « - ^ *^l t «LS^i, •tM^^Ctm^ 

3) To shut down the auxiliary engine from outside the truck, 

• Push red "EMERGENCY STOP" button (located on the driver's side of 

the truck frame aft of the rear tire) into its fully lowered position. 

K, Shut-Down Procedures 

1) Ensure boom is fully stowed into the boom rest. 

2) Move "HEATER" toggle switch on control panel down to the "OFF" 

position. 

CAUTION 

HEATER MUST BE ALLOWED TO COOL FOR A MINIMUM OF FIVE 

(5) MINUTES BEFORE PERFORMING THE NEXT STEP (DO NOT 

LEAVE TRUCK UNATTENDED DURING THIS STEP). 

3) Move "PUMPS" toggle switch down to the "OFF" position. 

4) Move "THROTTLE" toggle switch down to the "LOW" position. Listen for 

RPMs to stabilize (steady not pulsing) before proceeding to next step. 

5) Turn "AUXILIARY ENGINE" ignition switch counterclockwise to "OFF". 

SW000135 

npni iNin nPir.iMr: PQnmo&K* KA&MI IAI 
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^^"'^'^"' * STANDARD PRACTICE 2800 Date: 10 JAN 07 

17. Global 1200 SE Deice Truck - Description and Specifications 

A. Each deice unit is placarded with the fluid type and capacity. 

B, Capabilities and Limitations 

1) Fluid Storage Total - 1200 Gal, 

2) Deicing Fluid Tank - 1000 Gal, 

3) Anti-icing Fluid Tank - 200 Gal, 

4) Basket Size - One Person 

5) Lift Capacity - 300 lbs, 

6) Maximum Working Height - Basket - 47 ft. 

7) Boom Stowed Height (empty) - 11 ft. 6 in, 

8) Overall Truck Length with Basket - 30 ft. 11 in. 

9) Overall Truck Width - 8 ft. 

10) Fluid Heating System - Fuel Fired 

11) Fluid Heating System Output Rating - 2,000.000 BTU 

12) Fluid Heating System Fuel Type - Diesel/Jet A 

13) Fluid Heating System Safety Controls - Deicing Fluid Flow, Deicing Fluid 

Over Temp., Exhaust Stack Over Temp., Flame Out 

14) Fluid Pumping System Deicing Operating Flow Rate - 40 GPM 

15) Fluid Pumping System Deicing Operating Pressure - 150 PSI 

16) Fluid Pumping System Anti-Icing Operating Flow Rate - 20 GPM 

17) Fluid Pumping System Anti-Icing Operating Pressure - 50 PSI 

18) Fluid Pumping System Ground Hose Length - 50 ft, 

19) Fluid Pumping System Ground Hose Flow Rate - 12 GPM 

20) Aerial Device Maximum Operating Pressure - 3,000 PSI 

21) Aerial Device Normal Operating Pressure - 2,600 PSI 

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Date: 10 JAN 07 

Global 1200 SE Deice Truck 

5) After the WAIT TO START light is extinguished, turn ignition switch to the 

"START" position to start engine. 

6) Allow engine to warm up for approximately ten minutes (do not leave 

unattended during this step), 

7) Move "DRIVE" switch on control panel up from "NORMAL" to "DEICING" 

position. Engine speed will increase. 

Drive S«i/ik:h L--

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o 

Pumping and Heating System Operation 

1) Activate pumping system by moving "#2" toggle switch and "PUMPS ON" 

toggle switch up to the "ON" position. Engine speed will increase. 

2) 

3) 

Activate heating system by moving "HEATER" toggle switch on control 

panel up from HEATER to "ON" position. 

Ensure "HEATER ON" light stays illuminated during purge cycle (heating 

of the deice fluid to a preset temperature of approximately 180° F), SW000139 

r^rtr\i iMr» mriz-'iMrs nor\noAKA KHAKII IA I 
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GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 67 of 88 

Revision: 03 

Date: 10 JAN 07 

Global 1200 SE Deice Truck 

10) To rewind hose: 

• Press and hold "PUSH TO REWIND" button on ground hose control 

panel to rewind hose onto reel, 

• Guide hose back onto reel. Ensure the hose is evenly distributed on 

the reel as it is being rewound. 

• When hose is fully stowed on reel, release "PUSH TO REWIND" 

button. 

IT Push to 

Rewind 

Button 

aroum mMt won. 

iAiiiii 

E, Operating the Aerial Device 

The aerial device consists of the boom and the basket. The aerial device can 

be operated from either the basket or the cab of the truck. 

Control Handle Thumb Swlteli Entergency stop 

Dsadman Trigger LigiTt Switch Auxiliary Puntp switch 

Internal Basket Operation: 

1) Put on safety harness. 

Unlatch chain across basket opening. 

Enter the basket 

Re-latch chain across basket opening. 

Attach lanyard to safety harness and basket. 

Put on headset, 

7) To move boom, squeeze and hold the "Deadman Trigger" (located on the 

bottom of control liandle) while moving the control handle. 

• To move the boom down, push the control handle forward. 

• To move the booni up, pull the control handle back. SWOOOl 41 

2) 

3) 

4) 

5) 

6) 
SAyMfesf 

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GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 69 of 88 

Revision: 03 

Date: 10 JAN 07 

Global 1200 SE Deice Truck 

G, In-Cab Aerial Device Control 

BOW/I COKTWOLS 

O - !&» 

These controls are located inside the cab of the truck on a center mounted 

console. To override the internal basket controls: 

1) Move boom controls toggle switch up from "NORMAL" to "OVERRIDE" 

position. 

Move "UP/DOWN" toggle switch down to "DOWN" position to move the 

boom down, 

3) Move "UP/DOWN" toggle switch up to "UP" position to move the boom up, 

4) Move "ROTATION" toggle switch left to "CCW" to swing the boom 

counterclockwise. 

Move "ROTATION" toggle switch right to "CW" to swing the boom 

clockwise, 

6) Move "IN/OUT" toggle switch up to "IN" position to retract the boom. 

7) Move "IN/OUT" toggle switch down to "OUT" position to extend the boom. 

H. Emergency Boom Lowering 

In case of aerial hydraulic pump failure, switches on either the internal basket 

controls or ground controls can be used to lower the boom, 

1) To lower the boom from the basket when the aerial lift's main power 

source has failed: 

• Push and hold the "AUX PUMP" toggle switch to "ON" position. This 

will allow the boom to slowly lower. Hold intermittently to prevent 

overheating of emergency pump. 

Auxiiiap/' pump 

SWOOOl 43 

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Page: 71 of 88 

Revision; 03 

Date: 10 JAN 07 

Global 1200 SE Deice Truck 

3) To shut down the auxiliary engine from outside the truck: 

• Push red "EMERGENCY STOP" button (located in the compartment 

door located above the passenger side rear tire) into its fully lowered 

position. 

J. 

2) 

Shut-Down Procedures 

1) Ensure boom is fully stowed into the boom rest. 

Move "HEATER" toggle switch on control panel down from "ON" to 

"HEATER", 

CAUTION 

THE HEATER MUST BE ALLOWED TO COOL FOR A MINIMUM OF 

FIVE (5) MINUTES BEFORE PERFORMING THE NEXT STEP. 

Move "PUMP SWITCH" toggle switch to the "OFF" position. Listen for 

RPMs to stabilize (steady no pulsing) before proceeding to next step 

position. Allow engine to return to normal Idle. 

4) Move "DRIVE" toggle switch on control panel up from "DEICING" to 

"NORMAL" 

5) Place truck gear selector into the "N" (neutral) position, 

6) Ensure parking brake is "ON" (knob fully extended). 

3) 

7) 

8) 

9) 

Ensure all tmck lights are "OFF". 

Ensure Air to Ground Radio is "OFF", 

Turn truck ignition switch "OFF". 

SW0(Jal45 

r^UAn-rCTO ci v 
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GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

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Date: 10 JAN 07 

20. Premier Hot Shiot Deice Tower - Operating Procedures 

A, Components of the Premier Hot Shot Deice Tower: 

1- Upper Spray Nozzle 

2- Aerial Uft Basket 

3- Aerial Lift Controls 

4- Basket Lights 

5- Padded S^afety Bar 

6- Control Panel 

7- External Power Inpul 

8- Lower Spray Nozzle 

9- Towing Tongue 

SWOOOl 47 

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ShyUkSi GROUND DEICING EQUIPMENT Revision: 03 

^ ^ " " " ' '• STANDARD PRACTICE 2800 Date: 10 JAN 07 

Premier HotShot Deice Tower 

CAUTION 

SHOULD THE HEATER IGNITION LIGHT EXTINGUISH DURING THIS 

TIME MOVE THE HEATER ON/OFF SWITCH DOWN TO THE "OFF" 

POSITION AND CONTACT GROUND EQUIPMENT MAINTENANCE 

(GEM). 

6) When the preset temperature is reached, the fluid ready light will 

illuminate and the heater ignition light will extinguish, 

C, Pumping System Operation 

1) . Move the heater "ON/OFF" toggle switch down to the "OFF" position, 

2) Disconnect the male end of the external power cable from the external 

power outlet. 

3) Disconnect the female end of the external power cable from the external 

power input located on the control panel. 

4) Stow the external power cable in an approved location NOT on the tower, 

D. Starting the Auxiliary Engine 

1) Turn auxiliary engine ignition switch clockwise to the "START" position, 

NOTE 

In cold weather conditions it may be necessary to utilize the manual 

choke. Pull choke "T" handle out firmly to its fully extended position and 

place the engine ignition switch in the START position. When the engine 

begins to warm up and run more smoothly, slowly depress the choke "T" 

handle until it is back in its fully seated position. 

2) Allow the auxiliary engine to run for approximately 10 minutes prior to 

towing the tower to the deicing area (do not leave unit unattended during 

this step). 

E, Towing the Hot Shot Deice Tower 

WARNING 

ENSURE THE AERIAL LIFT IS FULLY STOWED PRIOR TO TOWING, 

PUSHING OR MOVING THE DEICE TOWER. 

1) Connect towing tongue to a tow vehicle, 

2) Do not tow or move the Hot Shot Deice Tower faster than walking speedy 
SMffeff. 

GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 77 of 88 

Revision: 03 

Date: 10 JAN 07 

Premier IHotShot Deice Tower 

• Rotate the spray nozzle head clockwise for a "stream" 

H, 

5) 

6) 

• Rotate the spray nozzle counterclockwise for a "fan" spray. 

Push control handle fon/vard to the closed position to stop fluid flow. 

Stow spray nozzle on mounting bracket. 

Operating the Lower Spray Nozzle 

1) Ensure glycol is heated to proper temperature. 

Release lower spray nozzle from mounting bracket. 

Pull spray nozzle and hose to desired location. 

Squeeze trigger handle at the base of the nozzle where it connects to 

the hose. 

To adjust the spray pattern on the lower spray nozzle, pull the forward 

handle back for a "stream" or push the handle fonvard for a "fan" spray. 

2) 

3) 

4) 

5) 

Trigger handle Fonvard handle 

6) Release trigger handle on nozzle to stop fluid flow. SW000151 

RRniiNn npiriNirs pporiOAM H^AMUM 
Page: 79 of 88 

SkyUfeS t GROUND DEICING EQUIPMENT Revision: 03 

^ " """''' • STANDARD PRACTICE 2800 Date: 10 JAN 07 

21. AIco Deice Tower - Description and Specifications 

A. Each deice unit is placarded with the fluid type and capacity. 

B. Capabilities and Limitations 

1) Fluid Storage Total - 335 Gal. 

2) Deicing Fluid Tank - 335 Gal. 

3) Basket Size - One Person 

4) Lift Capacity - none 

5) Maximum Working Height - Basket -17 ft, 1 in, 

6) Boom Stowed Height (empty) - 21 ft. 1 in. 

7) Overall Unit Length - 13 ft, 1 in, 

8) Overall Unit Width - 7 ft. 7 in, 

9) Fluid Heating System - Electric Submersion 

10) Fluid Heating System Output Rating - 3 Elements at 4,500 Watts each 

11) Fluid Heating System Safety Controls - Thermostat Controlled 

12) Fluid Pumping System Deicing Operating Flow Rate - 30 GPM 

13) Fluid Pumping System Deicing Operating Pressure - 150 PSI 

14) Fluid Pumping System Ground Hose Length - Approx, 30 ft. 

15) Fluid Pumping System Ground Hose Flow Rate - 30 GPM 

SW000153 
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STANDARD PRACTICE 2800 

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Date: 10 JAN 07 

AIco Deice Tower 

B. Heater Operation 

CAUTION 

DO NOT LET THE FLUID LEVEL DROP BELOW "HALF-FULL" ON THE 

FLUID LEVEL INDICATOR AS THIS EXPOSES THE HEATING ELEMENTS 

AND SUBJECTS THEM TO DAMAGE. HEATING ELEMENTS IN THE 

TANK MUST BE FULLY SUBMERGED IN FLUID BEFORE THE UNIT IS 

PLUGGED IN. 

1) Plug heating element electrical supply cord into a 220v AC, 60 AMP 

electrical supply line. 

2) When fluid reaches preset temperature of approximately 140° F, 

disconnect the electrical supply cord. Approximately 8 hours is required 

toheatfluidtoUO" F, 

CAUTION 

HEATING ELEMENTS ARE PRESET AND THERMOSTATICALLY 

CONTROLLED TO SHUT DOWN AT 140" F. RAISING THE PRESET 

TEMPERATURE WILL RESULT IN PREMATURE PUMP FAILURE. 

3) Stow electrical supply cord on the unit. 

SW000155 
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STANDARD PRACTICE 2800 

Page: 83 of 88 

Revision: 03 

Date: 10 JAN 07 

i4/co Deice Tower 

E. 

F, 

Operating the Upper Spray Nozzle 

The AIco Deice Tower is equipped with upper and lower spray nozzles. The 

upper spray nozzle is located on the top rail of the basket and the lower spray 

nozzle is located on the base of the tower. The upper and lower spray nozzles 

operate the same way, 

1) Ensure glycol is heated to proper temperature, 

2) Put the safety harness on. 

Climb the ladder and enter the basket. 

Attach lanyard to safety harness and basket. 

Release upper spray nozzle from mounting bracket 

3) 

4) 

5) 

6) To dispense from the upper spray nozzle, squeeze the trigger on the 

handle at the base of the nozzle where it connects to the hose. 

7) To adjust the spray pattern on the upper spray nozzle, pull the forward 

handle back for a "stream" or push the handle forward for a "fan" spray, 

8) Release trigger handle to stop fluid flow, 

9) Upon completion of fluid application, stow upper spray nozzle on 

mounting bracket. 

Operating the Lower Spray Nozzle 

1) Ensure glycol is heated to proper temperature. 

Release lower spray nozzle from mounting bracket. 

Unwind hose and pull spray nozzle to desired location. 

2) 

3) 

4) To dispense fluid from the lower spray nozzle, squeeze the trigger on the 

handle at the base of the nozzle where it connects to the hose, 

5) To adjust the spray pattern on the lower spray nozzle, pull the forward 

handle back for a "stream" or push the handle fonvard for a "fan" spray, 

6) Release trigger handle to stop fluid flow. 

7) Upon completion of fluid application, rewind hose back onto storage 

brackets. 

8) Stow lower spray nozzle on mounting bracket. 

SW000157 
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GROUND DEICING EQUIPMENT 

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Page: 85 of 88 

Revision: 03 

Date: 10 JAN 07 

23. Ground Deice Equipment Maintenance and Inspection 

A, Deice Units may not be used unless fully operational. Broken equipment 

must be tagged as inoperative, removed from service and not used until it 

is repaired, 

WARNING 

DO NOT USE BROKEN OR MALFUNCTIONING EQUIPMENT. 

B, The Daily Ground Equipment Checklists for Deice Trucks/Towers are found 

on skywestonline>Forms>Other Forms and request forms for service or new 

equipment are found on skywestonline>Forms>Request Forms (see copies 

that follow), 

C. Each station will maintain a Daily Ground Equipment Checklist for Deice 

Trucks or Towers, 

D. The Station Manager is responsible to ensure the equipment checks are being 

performed each day by a designated station employee. 

E. The designated station employee is responsible to conduct the checks 

thoroughly and properiy as outlined on the checklist and record each item 

checked. 

F, Forgery of the Daily Ground Equipment Checklists for Deice Tmcks/Towers . 

is prohibited and may result in disciplinary action. 

WARNING 

FAILURE TO COMPLETE DAILY GROUND EQUIPMENT CHECKS FOR 

DEICE UNITS CAN RESULT IN PERSONAL INJURY OR EQUIPMENT 

DAMAGE/FAILURE. 

NOTE 

Oil and filter changes should be completed by a GEM mechanic approximately 

every 400 operating hours. 

SWOOOl 59 

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GROUND DEICING EQUIPMENT 

STANDARD PRACTICE 2800 

Page: 87 of 88 

Revision: 03 

Date: 10 JAN 07 

2) Daily Ground Equipment Checklist Deice Towers 

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SWOOOl 61 

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AIRLINES * 

FLUID STORAGE AND TESTING 

STANDARD PRACTICE 2800 

P^ge: 1 of 12 

Revision: 03 

Date: 10 JAN 07 

Paragraph Page 

1. Introduction 1 

2. General Information 3 

3. Fluid Storage 3 

4. Mixing Fluid Types 3 

5. Fluid Handling 3 

6. Personal Protective Equipment 4 

7. Type IV Fluid Sampling 4 

8. Fluid Testing 6 

9. Refractometer Use 6 

10. Diagram of a Refractometer 7 

11. Cleaning the Refractometer 7 

12. Checking Refractometer Adjustment 8 

13. Testing Deice/Anti-ice Fluids 8 

14. Taking the Reading 9 

15. Brix Conversion Scale 11 

1. Introduction 

A. Responsibility 

1) The Director of Ground Equipment Maintenance (GEM) has responsibility 

for all processes contained within this chapter. 

B. Authority 

1) CS Manager Ground Operations Training has the authority to establish 

and change processes within this chapter. 

C. Duties and Responsibilities 

1) CS Director GEM - Director GEM will coordinate with CS Manager 

Ground Operations Training regarding any new deice/anti-ice fluid 

storage and testing procedures. 

2) CS Manager GEM - CS Manager GEM will coordinate with Director GEM 

and CS Manager Ground Operations Training to ensure dissemination of 

new deice/anti-ice fluid storage and testing procedures and training of CS 

Ground Operations Training Supervisors on these procedures, 

3) CS Manager Ground Operations Training - CS Manager Ground 

Operations Training will coordinate with Director GEM and CS Manager 

GEM to ensure written procedures are established for new deice/anti-ice 

fluid storage and testing procedures, CS Manager Ground Operations 

Training will coordinate with CS Manager GEM to ensure training is 

provided to CS Ground Operations Training Supervisors and CS Ground 

Operations Instructors on new deice/anti-ice fluid storage and testing 

procedures. CS Manager Ground Operations Training oversees the 

development of Ground Operations training, 

4) CS Ground Operations Training Supervisors - CS Ground Operations 

Training Supervisors will train CS Ground Operations Instructors or other 

deice/anti-ice ground personnel on new deice/anti-ice fluid storage and 

testing procedures, CS Ground Operations Training Supervisors develop 

deice/anti-ice fluid storage and testing training. SW000163 

GROUND DEICING PROGRAM MANUAL 
St^West 

HAIRLINES * 

FLUID STORAGE AND TESTING 

STANDARD PRACTICE 2800 

Page: 3 of 12 

Revision: 03 

Date; 10 JAN 07 

2. General Information 

A, SkyWest uses deice fluids that are either propylene or ethylene glycol based 

which may be considered hazardous materials. To alleviate or minimize 

exposure, employees who are handling deice/anti-ice fluids will wear the 

appropriate Personal Protective Equipment (PPE) as detailed in the Material 

Safety Data Sheets (MSDS) for each fluid type. 

3. Fluid Storage 

A. Carbon steel, coated carbon steel, opaque fiberglass-reinforced polyester, 

opaque polyethylene, aluminum and stainless steel are satisfactory materials 

for storage tanks/barrels. 

Deicing/anti-icing fluid storage containers must be conspicuously labeled as 

detailed below: 

B. 

1) 

2) 

3) 

4) 

Fluid type (I or IV) 

Glycol base (ethylene or propylene glycol) 

Type IV fluid also requires Manufacturer (may be different than vendor 

name) and percent of fluid mixture. 

Examples of fluid storage container labels: 

TYPE 1 

Propylene 

Glycol 

TYPE IV 

Octagon 

100 % 

C, Empty Storage Containers 

1) Empty storage containers must be labeled as "EMPTY." 

NOTE 

Type IV storage totes should be marked with the date of delivery directly 

on the tote. 

4. Mixing Fluid Types 

A. Mixing of fluids can reduce the protection and shear properties of the fluids, 

WARNING 

DO NOT MIX TYPE IV FLUIDS WITH FLUIDS OF THE SAME TYPE FROM 

DIFFERENT MANUFACTURERS. 

5. Fluid Handling 

A, Glycol may cause some irritation upon contact with the eyes or the skin. 

Chemical manufacturers recommend avoiding skin contact with deice/anti-ice 

fluid while performing normal deice/anti-ice operations. 

B. Personnel must be aware of the potential health effects of deicing and 

anti-icing fluids. Detailed information on health effects and proper safety SW000165 

OHAPTFF? RFVFN 
Page: 

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03 

10 JAN 07 

SkvUteSi FLUID STORAGE AND TESTING 

^ " "' " " '• STANDARD PRACTICE 2800 

7) Complete the Type IV sample label provided in the Type IV sample kit. 

8) Attach Type IV sample label to the sample container (provided in the 

Type IV sample kit - see below). 

NOTE 

Ensure samples are accurately labeled and not mixed when collecting 

multiple samples. 

Type IV Fluid Sample 

Date: _______ Station: 

(MM/DD/yR) \ i leltiwl 

Tank/Vehicle Unit Number: 

Fluid Brand Nanne: 

Fluid Type: /Type I, lypo IV| 

OO Contact Nanne: 

(MeaM frlnl) 

OO Contact Phone: 

(Please Prlnl) 

mmmMnmwm^^nom 

9) Package the sample for shipment with the shipping materials provided 

in the Type IV sample kit, 

10) Send shipment to DEN GEM, 

11) DEN GEM verifies fluid viability through refractometer and viscosity 

checks. 

Sample from Type IV fluid In storage tanks and opened tote bins: Prior 

to each season and when otherwise directed, obtain one sample from each 

storage tank and opened tote bins. Unopened tote bins must also be sampled 

after two years of storage. 

1) Purge Type IV tote drain line, 

2) Collect a minimum 500 ml sample of the fluid into the clean plastic 

container provided in the Type IV sample kit, 

3) Seal the container, 

4) Clean and dry the outside of the container, 

5) Complete the Type IV sample label provided in the Type IV sample kit, 

6) Attach Type IV sample label to the sample container (provided in the 

Type IV sample kit - see below). 

SW000167 

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STANDARD PRACTICE 2800 

Page: 7 of 12 

Revision: 03 

Date: 10 JAN 07 

10. Diagram of a Refractometer 

A, The refractometer is a fast and easy-to-use method for testing the freeze 

point or refractive index of glycol based solutions, A refractometer provides 

automatic temperature compensation for immediate, accurate direct readings 

of ethylene glycol or propylene glycol fluids. 

Eyeguard 

Eyepiece \ ^ 

1 

TiJbe Pump 

^ 

High Impact 

Housing 

Viewpoint 

Illuminator 

r^^N,^,^ ^ 7 AV * 

9 

. Batteiy 

>v Dipslick 

^ \ 

k'teasuring Sjrface / 

C«Br Plastic Tube 

for Glycol 

11. Cleaning the Refractometer 

A, The refractometer should be thoroughly cleaned after each use. Any residue 

left on the measuring surface could result in an inaccurate reading or damage 

to the instrument. 

B. To clean: 

1) Open the viewpoint illuminator (located at the slanted end of the 

refractometer) by swinging it up to expose the measuring surface, 

2) Wipe both the measuring surface and the bottom of the viewpoint 

illuminator clean, 

3) Dry both the measuring surface and bottom of the viewpoint illuminator 

with a tissue or a clean soft cloth. 

4) Close the viewpoint illuminator. 

SW000169 

^-^f-**^ i I • ' ^ r%r-i*-*ifci^-» nn4^/-^^ t A ft J R«AKM lA t 
SftyfMssf 

^ F AIRLINES * 

FLUID STORAGE AND TESTING 

STANDARD PRACTICE 2800 

Page: 9 of 12 

Revision: 03 

Date: 10 JAN 07 

14. Taking the Reading 

Misco refractometers are equipped with an eye guard that can be used in 

two positions. When wearing eyeglasses, the eye guard should be folded 

back; when no eyewear is worn the eye guard should be extended. Proper 

positioning of the eye guard will help eliminate stray light and improve image 

quality, Kilfrost refractometers lack a movable eye guard. 

t « : -= -

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Misca Type i Rf fractometar Seal* KilfrD^t Tifp* IV ReFractDiriBter Seal* Misca Typ« IV Rarractomstar Seal* 

B, 

NOTE 

• The Misco Type 1 temperature scale is reversed from a standard 

thermometer scale. Readings below OT are on the upper half of the scale. 

The scale reading is not visible until a sample is placed on the measuring 

surface. If the concentration of the solution tested is greater than the limits 

of the scale, the scale reading will not be visible. 

• The Misco Type IV refractometer uses a Brix scale (refer to par, 14) 

numbered from 0 to 50 with quarter point increments. The scale reading 

is not visible until a sample is placed on the measuring surface. If the 

concentration of the solution tested is greater than the limits of the scale, 

the scale reading will not be visible, 

• The Kilfrost Type IV refractometer uses a Refractive Index scale numbered 

from 1,330 to 1,420 with quarter point increments. The scale reading 

is not visible until a sample is placed on the measuring surface. If the 

concentration of the solution tested is greater than the limits of the scale, 

the scale reading will not be visible. 

The fluid freeze point reading is taken where the dark and light portions of 

the scale meet, 

NOTE 

For Misco Type I refractometers, take the reading on the ethylene/propylene 

glycol scale. 

SWOOOl 71 

GROUND DEICING PROGRAM MANUAL 
SJkyMfesr 

• i m AIRLINES * 

FLUID STORAGE AND TESTING 

STANDARD PRACTICE 2800 

Page: 11 of 12 

Revision: 03 

Date: 10 JAN 07 

15. Brix Conversion Scale 

Brix to Refractive Index Table 

1 

1 

Degrees 

Brix 

0.0 

0.5 

1.0 

1.5 

2,0 

2,5 

3,0 

3.5 

4.0 

4.5 

5.0 

5.5 

6.0 

6.5 

7.0 

7.5 

8.0 

8.5 

9.0 

9,5 

10,0 

10,5 

11.0 

11.5 

12,0 

12.5 

Refractive 

Index at 20 

Degrees C 

1,3330 

1,3337 

1,3344 

1,3351 

1.3359 

1.3366 

1.3373 

1.3381 

1.3388 

1.3395 

1.3403 

1.3410 

1.3418 

1.3425 

1.3433 

1.3440 

1.3448 

1,3455 

1,3463 

1.3471 

1.3478 

1.3486 

1.3494 

1,3502 

1,3509 

1,3517 

Degrees 

Brix 

13.0 

13,5 

14,0 

14,5 

15.0 

15.5 

16.0 

16.5 

17.0 

17.5 

18.0 

18.5 

19.0 

19.5 

20.0 

20.5 

21.0 

21,5 

22,0 

22,5 

23,0 

23,5 

24,0 

24.5 

25.0 

Refractive 

Index at 20 

1 Degrees C. 

1.3525 

1.3533 

1.3541 

1.3549 

1.3557 

1,3565 

1.3573 

1.3581 

1.3589 

1.3591 

1,3605 

1.3614 

1.3622 

1,3630 

1.3638 

1.3647 

1.3655 

1,3664 

1.3672 

1,3680 

1,3689 

1.3698 

1,3706 

1.3715 

1,3723 

Degrees 

Brix 

25.5 

26,0 

26.5 

27.0 

27,5 

28.0 

28.5 

29,0 

29.5 

30.0 

30.5 

31.0 

31.5 

32.0 

32,5 

33.0 

33,5 

34.0 

34.5 

35.0 

35.5 

36.0 

36.5 

37.0 

37.5 

Refractive 

Index at 20 

Degrees C. 

1.3732 

1,3741 ' 

1.3749 

1.3758 

1,3767 

1,3776 

1,3785 

1,3794 

1,3803 

1.3812 

1,3821 

1.3830 

1,3839 

1.3848 

1.3857 

1.3866 

1.3875 

1.3885 

1.3894 

1,3903 

1.3913 

1,3922 

1,3931 

1.3941 

1,3950 

Degrees 

Brix 

38,0 

38.5 

39.0 

39.5 

40.0 

40.5 

41.0 

41.5 

42,0 

42,5 

43.0 

43.5 

44,0 

44,5 

45,0 

45,5 • 

46.0 

46.5 

47.0 

47.5 

48.0 

48.5 

49.0 

49.5 

50.0 

Refractive 

Index at 20 

Degrees C. 

1.3960 

1.3970 

1.3979 

1.3989 

1,3999 

1.4008 

1.4018 

1,4028 

1,4038 

1.4048 

1.4058 

1.4068 

1.4078 

1.4088 

1,4098 

1.4108 

1,4118 

1,4128 

1,4139 

1.4149 

1.4159 

1.4170 

1.4180 

1.4190 

1.4201 

SWOOOl 73 

GROUND DEICING PROGRAM MANUAL 
AIRLINES * 

DEICING/ANTI-ICING FORMS 

STANDARD PRACTICE 2800 

Page: 1 of 14 

Revision: 03 

Date: 10 JAN 07 

Paragraph Page 

1. Introduction 1 

2. Delce/Anti-ice Training Records 2 

3. Post Deicing/Anti-icing Report (Delta Connection and Delta Only) 2 

4. Aircraft Deicing/Anti-icing Record (United Express and United Only) 6 

5. Type I Fluid Log 9 

6. Type IV Fluid Log 11 

7. Glycol Tester • Monthly Test Report 13 

1. Introduction 

A. Responsibility 

1) The Director of Customer Service Training has responsibility for all 

processes contained within this chapter. 

B. Authority 

1) The Director of Customer Service Training and the CS Manager Ground 

Operations Training has the authority to establish and change processes 

within this chapter 

C. Duties and Responsibilities 

1) CS Manager Ground Operations Training - CS Manager Ground 

Operations Training will ensure written procedures are established for 

new deice/anti-ice form procedures. CS Manager Ground Operations 

Training will ensure training is provided to CS Ground Operations Training 

Supervisors and CS Ground Operations Instructors on new deice/anti-ice 

form procedures, 

2) CS Ground Operations Training Supervisors - CS Ground Operations 

Training Supervisors will train CS Ground Operations Instructors or other 

deice/anti-ice ground personnel on new deice/anti-ice form procedures, 

CS Ground Operations Training Supervisors develop deice/anti-ice form 

testing and training, 

3) CS Ground Operations Instructors - CS Ground Operations Instructors 

deliver training to the Certified Station Trainers or other deice/anti-ice 

ground personnel for deice/anti-ice form procedures, 

4) Station Manager - Station Manager is responsible to ensure deice/anti-ice 

ground personnel receive the required training for deice/anti-ice forms 

as required by their specific deice/anti-ice functions. Station Manager is 

required to know and follow the procedures as detailed In this chapter. 

5) Certified Station Trainer - Certified Station Trainer (CST) coordinates with 

Station Manager to ensure training is provided to deice/anti-ice ground 

personnel on deice/anti-ice forms required by their specific deice/anti-ice 

functions. CST is responsible to ensure deice/anti-ice ground personnel 

follow deice/anti-ice form procedures according to the training received, 

CST is required to know and follow the procedures as detailed in this 

chapter, 

SW00017f 

, PROGRAM MAWI IAI 
TEMPORARY REVISION GDPM 07-5 Page: 1 of 3 

AIRLINE s, GROUND DEICING PROGRAM MANUAL SP2800 Date: 14 SEP 07 

SKYWEST POST DEICING/ANTI-ICING REPORT - CHAPTER 8 

INSERT THIS TR FOLLOWING PAGE 2 IN CHAPTER 8 of the Ground Deicing 

Program Manual SP2800 and retain until the manual is revised. 

This TR deletes the DL and UA forms and replaces them with a new SkyWest form 

and instructions, 

NOTE 

With the issue of this TR, current par. 3, Post Deicing/Anti-lcing Report (Delta 

Connection and Delta Only) and current par, 4, Aircraft Deicing/Anti-icing Record 

(United Express and United Only) are DELETED and replaced with new par. 3, 

SkyWest Post Delclng/AntMcIng Report. These changes will be incorporated into 

the next revision of the GDPM SP2800, Subsequent paragraphs will be renumbered 

at that time. 

I 3. SkyWest Post Deicing/Anti-icing Report 

j A, SkyWest Post Deicing/Anti-icing Report - Revision 07-07 

B. Purpose 

1) The SkyWest Post Deicing/Anti-icing Report is used to record information 

related to each deice and anti-ice event for all SkyWest flight operations. 

NOTE 

Ground handlers may use their own Aircraft Deicing/Anti Icing Record 

(Deice Event Log) as long as the form being used is noted in an FAA 

Approved Ground Deice Program, Ground handlers may adhere to their 

own form retention guidelines. Forms not included in an FAA Approved 

Ground Deice Program may not be used. SkyWest will provide the Type 

I Fluid Log for ground handlers upon request. 

C, This report is used to record information related to each deice and anti-ice 

event for SkyWest aircraft. This report must be completed with blue or black 

ink. The SkyWest Post Deicing/Anti-icing Report must be completed for each 

deicing/anti-icing event as follows: 

Station 

Year 

Column 1 

Column 2 

Column 3 

Column 4 

Column 5 

Column 6 

Record station 3-letter airport code. 

Record year. 

Record current OAT (Outside Air Temperature) for each deice event 

Record FP (Freeze Point) of Type 1 fluid. When using multiple deice 

units, record the highest freeze point in use. 

Record Date (mm/dd). 

Record Ship #, 

Circle final fluid type applied. When Type 1 is the final fluid applied, 

write "N/A" in the Fluid % column. DO NOT ENTER GLYCOL FLUID 

PERCENTAGE FOR TYPE 1 FLUID! When Type II. Ill or IV is the final 

fluid applied, record the glycol fluid percentage. 

Record time (in military time) final fluid application began and circle 

wing (L- left / R- right) where final fluid application began. S\^ 1 
AIRLINES . 

TEMPORARY REVISION GDPM 07-5 

GROUND DEICING PROGRAM MANUAL SP2800 

Page: 3 of 3 

Date: 14 SEP 07 

E, Example of SkyWest Post Deicing/Anti-icing Report 

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SWOOOl 79 
SftyUfesf 

^ AIRLINES * 

DEICING/ANTI-ICING FORMS 

STANDARD PRACTICE 2800 

Page: 3 of 14 

Revision: 03 

Date: 10 JAN 07 

Procedure 

1) 

2) 

The Post Deicing/Anti-icing Report should be completed with blue or 

black ink. "N/A" must be used for all blank entries. 

The Post Deicing/Anti-icing Report must be completed for every 

deicing/anti-icing event as follows: 

#1 

#2 

#3 

#4 

#5 

#6 

#7 

#8 

m 

OAT 

FP of Type 1 

Date 

Ship No 

Current weather 

description 

Final fluid applied 

and glycol 

percentage 

Finer application 

start time and 

location 

State "Post 

be/Anti-icing check 

complete^ 

Employee Signature 

and Nurnber 

Enter the outside air temperature in degrees Fahrenheit. 

Enter the freeze point temperature of Type 1 fluid in 

degrees Fahrenheit, 

Enter the date. 

Enter the ship number of the aircraft being deice/anti-iced. 

Using the list provided on the Post Deicing/Anti-icing 

Report, enter the condition that best describes the current 

weather during the de/anti-icing event as follows: 

1- Frost 

2- Freezing Fog 

3- Freezing Drizzle 

4- Light Freezing Rain 

5- Light Snow 

6- Moderate Snow 

7- Heavy Snow 

8- Cold Soaked 

9-No Active Precipitation 

Enter the final fluid applied (Type 1, II, 111 or IV) and the 

glycol fluid percentage (Type II, III or IV), 

Enter local time flnal fluid application began. Circle L 

for left or R for right to Indicate the wing where the final 

application startedv 

Check box to indicate "Post De/Antl-icIng check 

complete" hits been bommunieated to the flight deck? 

crew. [=dr MD88/90 and GJomair CRJ's "Tactile Check 

conriplete" rhijst a|4d be statedi 

Ehter the signature arid eniployee number of the person 

responsible for the deic6/anti«icing of the aircraftr Thir 

per^ori must be ohsite and obiserVing qr conducting the 

deice/anti-icing of the aircraft. 

SWOOOl 81 

/-*n/Si ikir* rtr^i/^ifci/^ r*n>4r^r^*» j \ ii * ikl i I A I 
SlwMfesf 

i ^ A I R L I N E S * 

DEICING/ANTMCING FORMS 

STANDARD PRACTICE 2800 

Page: 5 of 14 

Revision: 03 

Date: 10 JAN 07 

E, Example of Post Deicing/Anti-icing Report - Revision 06-06 

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SWOOOl 8 3 

GROUND DEICING PROGRAM MANUAL 
SMIMBSt 

i m AIRLINES * 

DEICING/ANTI-ICING FORMS 

STANDARD PRACTICE 2800 

Page: 7 of 14 

Revision: 03 

Date: 10 JAN 07 

#9 

#10 

Aircraft Specific Check(s) 

Accomplished 

Name or employee 

number of the person 

confirming that the aircraft 

is free of contaminants 

and that a post deicing 

check was accomplished 

Enter "none" or "pre-taxi" 

None - A special check is not applicable nor is 

required due to weather conditions. 

Pre-taxi - The pre-taxi check has been requested by 

the flight deck crew and accomplished. 

Note: When the aircraft has a pre-taxi check 

performed, produce two entries (lines in the log) 

with the same information in columns 1-8 and 10. 

In column 9, indicate the specific check (aircraft 

area) the flight deck crew requested to be checked. 

In the second entry (second line), column 9, indicate 

the "pre-taxi" check. 

Print the name or employee number of the person 

confirming that the aircraft is free of contaminants 

and that a post deicing check was accomplished. 

D. Retention and Disposifion 

1) The Post Deicing/Anti-icing Report must be retained throughout the deice 

season and should be disposed of once the deicing season ends. 

SW000185 
SkyMBSt 

^ AIRLINES * 

DEICING/ANTI-ICING FORMS 

STANDARD PRACTICE 2800 

Page: 9 of 14 

Revision: 03 

Date: 10 JAN 07 

5. Type I Fluid Log 

A. Type I Fluid Log - Revision 06-06 

B. Purpose 

1) The Type I Fluid Log is used to record the freeze point or refractive index 

of Type I fluids for each deice truck/unit at the following intervals: 

a) After partially or completely fliling the deice truck/unit, 

b) Immediately prior to the first deicing operation of the day, 

c) Any time a deice crew change occurs. 

NOTE 

Ground handlers may use their own Type I Fluid Log/ Type I Fluid 

Testing Program as long as the guidelines followed are noted in 

an FAA Approved Ground Deice Program. Ground handlers may 

adhere to their own form retention guidelines (or other Type I fiuid 

testing guidelines when forms are not used). Forms not included 

in an FAA Approved Ground Deice Program may not be used, 

SkyWest will provide the Type I Fluid Log for ground handlers upon 

request, 

C. Procedure 

1) The Type I Fluid Log is to be completed after testing Type I glycol with an 

accurate refractometer and must be completed as follows: 

#1 

#2 

#3 

#4 

#5 

#6 

#7 

#8 

#9 

Circle EG or PG 

Manufacturer 

Brand Name of Fluid 

STN 

Deicing Unit # 

Date 

Time 

Type 1 Freeze Point / 

Refractive Index 

Employee # and Signature of 

person testing fiuid 

Circle EG to indicate Ethylene Glycol; 

Circle PG to indicate Propylene Glycol 

Enter the manufacturer of the fluid 

Enter the name of the fluid 

Enter the three letter station code 

Enter the deicing truck/unit number 

Enter date of test 

Enter time of test 

Enter the freeze point or refractive index of the 1 

fluid tested 

Enter the signature and employee number of the 

person testing the fluid 

Retention and Disposition 

1) The Type I Fluid Log must be retained throughout the deice season and 

should be disposed of once the deice season has passed. 

SWOOOl 87 

GROUND DEICING PROGRAM MANUAL 
QMgmAMfgMct TEMPORARY REVISION GDPM 07-7 Page: 1 of 1 

^*yrffT?f^f . GROUND DEICING PROGRAM MANUAL SP2800 Date: 15 OCT 07 

TYPE IV FLUID LOG REVISION DATE 

• INSERT THIS TR IN FRONT OF PAGE 11 IN CHAPTER 8 of the Ground Deicing 

Program Manual SP2800 and retain until the manual is revised, 

• This TR revises par. 6A and 6E to indicate the correct revision date of the Type IV 

Fluid Log (06-06). 

6. Type IV Fluid Log 

A. Type IV Fluid Log - Revision 06-06 

B. NO CHANGE 

C. [REFER TO TR GDPM 07-4] 

D. NO CHANGE 

E. Example of Type IV Fluid Log - 06-06 

(NO CHANGE TO FORM) 

SW000189 
Slowest 

1 ^ AIRLINES * 

TEMPORARY REVISION GDPM 07-4 

GROUND DEICING PROGRAM MANUAL SP2800 

Page: 1 of 1 

Date: 14 SEP 07 

TYPE IV FLUID LOG INSTRUCTIONS - CHAPTER 8 

• INSERT THIS TR IN FRONT OF PAGE 11 IN CHAPTER 8 of the Ground Deicing 

Program Manual SP2800 and retain until the manual is revised. 

• This temporary revision revises the instructions for the Type IV Fluid Log as outlined 

below. 

6. Type IV Fluid Log 

A, NO CHANGE 

B, NO CHANGE 

C, Procedure 

1) The Type IV Fluid Log is used to record the refractive index of Type IV 

fluids for each deice unit every 90 days during the deice season. Thiis 

log is to be completed after testing Type IV glycol with an accurate 

refractometer and must be completed as follows: 

1 

2 

3 

4 

5 

6 

7 

8 

9 

Circle EG or PG 

Manufacturer 

Brand Name of Fluid 

STN 

Deicing Unit # 

Date 

Time 

Refractive Index 

Employee # and 

Signature of person 

testing fluid 

Circle EG to indicate Ethylene Glycol; Circle PG to 

indicate Propylene Glycol. 

Record the manufacturer of the fluid. 

Record the brand name of the fluid. 

Record station 3-letter airport code. 

Record the deicing truck/unit number. 

Record date. 

Record time. 

Record the refractive index of the fluid being tested. 

Record the signature and employee number of the 

person testing the fluid. 

D. NO CHANGE 

SW000191 
SMMest 

^ AIRLINES * 

DEICING/ANTI-ICING FORMS 

STANDARD PRACTICE 2800 

Page: 

Revision: 

Date: 

11 of 14 

03 

10 JAN 07 

6. Type IV Fluid Log 

A. Type IV Fluid Log - Revision 07-06 

B. Purpose 

1) The Type IV Fluid Log is used to record the refractive index of Type IV 

fluids for each deice truck/unit every 90 days during the deice season. 

NOTE 

Ground handlers may use their own Type IV Fluid Log/Type IV Fluid 

Testing Program as long as the guidelines followed are noted in an FAA 

Approved Ground Deice Program. Ground handlers may adhere to their 

own form retention guidelines (or other type IV fluid testing guidelines 

when forms are not used). Forms not included in an FAA Approved 

Ground Deice Program may not be used. SkyWest will provide the Type 

IV Fluid Log for ground handlers upon request. 

C. Procedure 

1) The Type IV Fluid Log is to be completed after testing Type IV glycol with 

an accurate refractometer and must be completed as follows: 

#1 

#2 

#3 

#4 

#5 

#6 

#7 

#8 

#9 

#10 

Station 

Deicing Provider 

Date 

Truck/Tower/Tank ID 

number 

Type IV Fluid Name 

Refractive Index from 

Vendor Range @ 68°F - min 

Refractive Index from 

Vendor Range @ 68T -

max 

Refractive Index Measure 

©68 ^ 

Appearance 

Name of Person Performing 

Check 

Enter the three letter station code 

Enter the name of the company providing the 

deice/anti-ice services 

Enter the date of the test 

Enter the ID number of the Truck, Tower or Tank 

Enter the product name of the Type IV Fluid 

Enter the minimum refractive index range provided 

by the fluid manufacturer at 68 ^ 

Enter the maximum refractive index range provided 

by the fluid manufacturer at 68°F 

Enter the refractive index measured @ 68''F 

Enter the appearance of the fluid when tested 

(clean, cloudy, dirty, etc) 

Enter the name of the person performing the check 

D, Retention and Disposition 

1) The Type IV Fluid Log must be retained at the generating station during 

the deice season and should be disposed of once the deice season has 

passed. 

SWOOOl 93 
SlaWBSt 

l ^ A I R L I N E S * 

DEICING/ANTI-ICING FORMS 

STANDARD PRACTICE 2800 

Page: 13 of 14 

Revision: 03 

Date: 10 JAN 07 

7. Glycol Tester - Monthly Test Report 

A. Glycol Tester - Monthly Test Report - Revision 06-06 

B. Purpose 

1) The Glycol Tester - Monthly Test Report is used to record the accuracy of 

all refractometers used for glycol for each station. 

NOTE 

Ground handlers may use their own Glycol Tester - Monthly Test 

Report/Glycol Tester (Refractometer Calibration) Program as long as 

the guidelines followed are noted in an FAA Approved Ground Deice 

Program. Ground handlers may adhere to their own form retention 

guidelines (or other Glycol Tester/Refractometer Calibration guidelines 

when forms are not used). Forms not included in an FAA Approved 

Ground Deice Program may not be used, SkyWest will provide the Glycol 

Tester - Monthly Test Report for ground handlers upon request, 

C. Procedure 

1) All glycol refractometers must be tested for accuracy the first week of 

every month during the deice season. 

2) Type I Refractometers must be tested with clean water. 

3) Type IV Refractometers must be tested with clean 68 ^ water, 

4) The Glycol Tester - Monthly Test Report must be completed as follows: 

#1 

#2 

#3 

#4 

#5 

Station 

Tester Number 

Results 

pass/fail 

Date mm/dd/yy 

Employee 

Signature and 

Number 

Enter the three letter station code 

Enter the SkyWest refractometer property number 

Enter pass when refractometer gives accurate reading 

Enter fail when refractometer gives inaccurate reading. 

Misco Type 1 

Refractometer 

Misco Type IV 

Refractometer 

Brix 

Refractometer 

Pass is indicated by a reading of 32° F when 

testing water. 

Fail is indicated by a reading above or below 

32° F when testing water. 

Pass is indicated by a reading of 1.333 

when testing water at 68° F. 

Fail is indicated by a reading above or below 

1.333 when testing water at 68° F. 

Pass is indicated by a reading of 0 when 

testing water at 68° F. 

Fail is indicated by a reading above or below 

0 when testing water at 68° F. 

Enter the date of test 

Enter the signature and employee number of the person testing 

the refractometer 

—: : s u n 

rtoni iKin ni=iriM<^ PRorsRAM MAN I IAI 
Page: 

Revision: 

Date: 

1 of 4 

03 

10 JAN 07 

SkuUfoSi EFFECTS OF CONTAMINATION 

^^"'^"'^' ' STANDARD PRACTICE 2800 

Paragraph Page 

1. Effects of Frozen Contamination of Aircraft Surfaces 1 

2. Aerodynamics 2 

3. Critical Surfaces 2 

1. Effects of Frozen Contamination of Aircraft Surfaces 

A. The degradation in aircraft performance and changes to the flight 

characteristics when frozen contaminants are present are wide-ranging and 

unpredictable. Contamination makes no distinction between aircraft, i.e. the 

performance penalties and dangers are just as real. Frozen contaminants on 

critical surfaces of an aircraft such as wings, propellers and stabilizers can 

have a significant impact on aircraft performance. 

B. There is no such thing as an insignificant amount of ice. Test data indicate that 

froz;en contaminants having a thickness and surface roughness similar to 

medium or coarse sandpaper on the leading edge and upper surface of a wing 

can significantly reduce performance. 

C. A very small amount of roughness in thickness as low as 0.40 mm (1/64 in.) 

caused by ice, snow, slush or frost disrupts the air flow over the lifting and 

control surfaces by as much as 30%. The consequence of this roughness is: 

• Severe loss of lift, 

• Increased drag by as much as 40%, 

• Impaired maneuverability, particulariy during the takeoff and initial climb 

phases of flight, 

• Changes aircraft stall speeds. 

D. Thicker or rougher frozen contaminants can have an increased effect on lift, 

drag, stall speed, stability and control. 

E. Contaminants can also interfere with the movement of the control surfaces 

and add significantly to aircraft weight as well as interfere with aircraft sensors. 

These adverse effects on the aerodynamic properties of the wing may result in 

sudden departure from the commanded flight path and may not be preceded 

by any indications of a stall or aerodynamic warnings to the pilot. 

F. Snow, frost, slush, and ice formations on other components of the aircraft 

can cause undesirable airflow disturbances and the restriction of air and fluid 

vents. This can cause mechanical interference and restricted movement of 

flight controls, flap, slat, landing gear retraction, and other mechanisms which 

are necessary for safe flight, 

G. Ice formations on turbine engines can cause power loss, engine damage 

and/or failure if dislodged and/or ingested, 

H, Ice formations on external instrumentation sensors, such as pitot static ports, 

angle of attack sensors, may cause improper indications or improper operation 

of certain systems and components that may be critical to safe flight. 

I. The Clean Aircraft Concept is essential to the safety of flight. The PIC has the 

ultimate responsibility to determine if the aircraft is in a condition for safe flight. 

However, flight crewmembers and ground crews, or any other operational 

personnel, shall report frozen contamination adhering to the aircraft to the RS5V000197 

A nr^r~fc irsix/ A 
Slowest 

^ AIRLINES * 

EFFECTS OF CONTAMINATION 

STANDARD PRACTICE 2800 

Page: 3 of 4 

Revision: 03 

Date: 10 JAN 07 

2) CRJ 700/900 

a) Wing leading edge, wing forward and rear upper surfaces (including 

winglets), and associated flight controls, 

b) Horizontal stabilizer and associated flight controls. 

c) Vertical stabilizer and associated flight controls, 

d) Engine inlets. 

NOTE 

The fuselage is not considered a critical surface on the CRJ 700/900 

aircraft. Takeoff is permitted with light rime or thin hoar frost on 

the upper portion of the fuselage that is thin enough to distinguish 

surface features underneath (lines or markings). 

CAUTION 

If the upper surface of the fuselage Is contaminated with ice, 

snow, or frost, through which It is not possible to distinguish 

surface features (markings or lines), tlien the surface must 

be deiced. HOT Is not applied to the fuselage, as it is not an 

aerodynamic surface. Type IV fluid must not be applied to the 

fuselage. 

e) Critical areas that must be free of frozen contaminants are: 

Air data probes/sensors 

AOA vanes 

Antennas 

Fuel drains and NACA vent scoops 

APU intake/exhaust 

Landing gear 

Windshields and windows 

3) EMB 

a) Wings, flaps, ailerons 

b) Horizontal stabilizer and elevator 

c) Vertical stabilizer and both sides of the rudder 

d) Windshields, stall vanes, pitot heads, static ports, ram air intakes, 

and any other probes and/or sensors. 

NOTE 

Other critical areas that must be free of frozen contaminants are: 

Air data probes/sensors 

AOA vanes 

Antennas 

Fuel drains and NACA vent scoops 

APU intake/exhaust 

Landing gear 

Windshields and windows SWOOOl99 

GROUND DEICING PROGRAM MANUAL A r»r^f-* • 
Page: 1 of 12 

SkuUks i HOT GUIDELINES AND TABLES Revision : 0 3 

^-•"•'^'' ' STANDARD PRACTICE 2800 Date: 10 JAN 07 

Paragraph Page 

1. Holdover Time (HOT) 1 

2. Precipitation Intensity Table 6 

3. Operations in Light Ice Pellets (Without Any Other Forms of Precipitation 

Present) 7 

4. Anti-Ice Fluid Failure 8 

5. FAA Approved Holdover Tables for Winter 2006-2007 9 

1. Holdover Time (HOT) 

A. HOT tables are referred to as holdover time guidelines because this term more 

appropriately represents their function in providing guidance to the flight crew 

and the need for the flight crew to use good judgment in their interpretation 

of the HOT. 

B. Each cell of the HOT table represents a range of performance times in 

which the fluid provides acceptable protection for varying precipitation 

intensities. This range of performance is an approximation of the time that 

the deicing/anti-icing fluid will remain effective in preventing the formation 

of frozen contaminants or the accumulation of snow on a treated surface, 

before the fluid fails, 

C. Except for light snow, very light snow, and light freezing rain conditions, the 

shorter HOT value in a cell is representative of fluid performance for moderate 

precipitation conditions. The longer HOT value in a cell is representative of 

fluid performance for lighter precipitation, 

D. The HOT's of any anti-icing fluid are directly related to the amount of moisture 

it can absorb prior to freezing. The effectiveness of deicing/anti-icing fluid is 

influenced by a number of factors, such as: 

1) Changes in precipitation type, intensity and moisture content, 

2) Changes in ambient and aircraft skin temperature, 

3) Position of aircraft relative to the exhaust or prop wash of other aircraft, 

CAUTION 

Parking in the proximity of another aircraft's prop or jet wash may 

blow the deice/antl-lce fluid off the wings, rendering the HOT invalid 

and/or the fluid Ineffective. 

4) Changes in wind direction or velocity. 

E. Because of this, established HOT's may be adjusted by the PIC according to 

these conditions 

F. HOT begins when the final application of the deicing/anti-icing fluid 

commences, and expires when the deicing/anti-icing fluid loses its 

effectiveness, i.e., when ice crystals form or remain in the fluid, 

G. Holdover tables are for departure planning only and should always be used 

in conjunction with pre-takeoff check procedures. 

SW000201 

AnocMrM V Q 
SInWest 

t m AIRLINES * 

HOT GUIDELINES AND TABLES 

STANDARD PRACTICE 2800 

Page: 3 of 12 

Revision: . 03 

Date: 10 JAN 07 

4) Determine the precipitation type and intensity (reference Intensity Tables, 

par. 2), 

FAA GUIDELINE FOR HOLDOVER TIMES SAE TYPE IV FLUID MIXTURES 

OAT 

-3°C (27°F) and above 

Below -a^C (27°F) 

to-10°C(14°F) 

Type IV Fluid 

Concentration 

Fluid/Water 

100/0* 

75/25 * 

50/50 * 

100/0* 

75/25 * 

Approxinnate holdover times unde 

Active 

Frost 

12:00 

05:00 

03:00 

12:00 

6:00 

Freezing 

Fog 

1:15-2:30 

1:05-1:45 

0:15-0:35 

0:20-1:20 

0:25-0:50 

^no w / SnoviM 

^s^G^rains ^ 

0:35-1:15 

0:20-0:55 

0:05-0:15 

0:20-0:40 

0:15-0:35 

NOTE 

The Snow / Snow Grain column in the Type IV HOT table indicates the 

range of holdover time for very light to moderate snowfall (35 minutes to 

1 hour 15 minutes), 

5) Identify the HOT cell containing the range of times, and select the time 

appropriate for the precipitation intensity and moisture content, 

FAA GUIDELINE FOR HOLDOVER TIMES SAE TYPE IV FLUID MIXTURES 

OAT 

-3°C (2/'F) and above 

Below -3°C (27°F) 

to-10°C(14°F) 

Type IV Fluid 

Concentration 

Fluid/Water 

100/0* 

75/25 * 

50/50* 

100/0* 

75/25 * 

Approximate holdover times unde 

Active 

Frost 

12:00 

05:00 

03:00 

12:00 

5:00 

Freezing 

Fog 

1:15-2:30 

1:05-1:45 

0:16-0:36 

0:20-1:20 

0:25-0:50 

Snow / Snow 

Grains 

^0:35-1:15^ 

0:20-0:55 

0:05-0:15 

0:20-0:40 

0:16-0:36 

SW000203 

r;Rni iMn nPiriNir; PRorsRAM MAMI IAI 

M M I 
^ZU%fWk>^t TEMPORARY REVISION GDPM 07-9 Page: 1 of 8 

^**yyrfFr?^f . GROUN D DEICIN G PROGRAM MANUAL SP2800 Date: 21 NOV 07 

PRECIPITATION INTENSITIES AND TYPES / OPERATIONS IN ICE 

PELLETS ~ APPENDIX B 

• INSERT THIS TR IN FRONT OF PAGE 5 IN APPENDIX B of the Ground Deicing 

Program Manual SP2800 and retain until the manual is revised. 

• This TR adds a NOTE and revises the CAUTION in par. 1. K and completely replaces 

par, 2 and 3 re: Precipitation Intensities and Types, and Operations in Ice Pellets. 

[ 1 . Holdover Time (HOT) ] 

(NO CHANGE to par. A thru J) 

K. If icing conditions cease once a HOT has been established, the HOT no 

longer applies, 

NOTE 

While holdover times do not exist for operations in heavy snow and ice 

pellets, operations in these conditions are authorized, as outlined in the 

GDPM and SOP Appendix I, 

CAUTION 

Tests have not been conducted for ground icing conditions in snow 

pellets, hail, or moderate and heavy freezing rain. Holdover times do not 

exist for these conditions and therefore operations are not authorized 

during any of these conditions. 

2. Precipitation Intensities and Types 

A, The HOT of any deicing/anti-icing fluid is directly related to the amount of 

moisture it can absorb prior to the moisture / fluid freezing. Knowing the 

precipitation intensity is vital when establishing a HOT, 

B, Official weather observations should be used to determine precipitation 

intensities in order to accurately establish an HOT, 

C, The following information, descriptions of intensities, and chart information, 

taken from the Federal Meteorological Handbook, may be used in the absence 

of a precipitation intensity report in the official weather observation, 

1) Ice Pellets 

a) Light - Scattered pellets that do not completely cover an exposed 

surface regardless of duration, 

b) Moderate - Slow accumulation on ground, 

c) Heavy - Rapid accumulation on ground. 

SW000205 
SlofWesi 

^ AIRLINES * 

TEMPORARY REVISION GDPM 07-9 

GROUND DEICING PROGRAM MANUAL SP2800 

Page: 3 of 8 

Date: 21 NOV 07 

b) 

aircraft with anti-icing fluid as a precaution for encountering the 

reported precipitation during taxi out. 

If in the pilot's judgment, the intensity is greater, or a different form 

of precipitation exists than that being reported, then the appropriate 

course of action and applicable holdover / allowance times for the 

higher intensity or different form of precipitation must be applied, 

TABLE 3 

Intensity of Freezing Drizzle Based on Visibility 

Light 

Moderate 

Heavy 

Visibility > 1/2 mile 

Visibility > 1/4 mile, but s 1/2 mile 

Visibility ^1/4 mile 

4) Snow Intensity 

a) The snowfall intensity table is more conservative than the visibility 

table used by official weather observers. Using this intensity table 

will result in intensities that are greater from those being reported. 

Table 4 

Snowfal l Intensitie s a s a Functio n o f Prevailin g Visibilit y 

Time 

of Day 

Day 

Night 

Temperatur e 

Degrees 

Celsius 

colder / 

equal -T 

warmer 

than-1 

colder/ 

equal-1 

warmer 

than-T; 

Degrees 

Fahrenheit 

colder / 

equal 30 

warmer 

than 30 

colder/ 

equal 30 

warmer 

than 30 

Visibilit y (Statute IVIiie) 

2 1/2 

Very 

Light 

Very 

Light 

Very 

Light 

Very 

Light 

2 

Very 

Light 

Light 

Ught 

Light 

1 1/2 

Light 

Light 

ividderate 

Moderate 

1 

Light 

Moderate 

Moderate 

Heavy 

3/4 

Moderate 

Moderate 

Heavy 

• 

Heavy 

1/2 

Moderate 

Heavy 

Heavy 

Heavy 

1/4 

Heavy 

Heavy 

Heavy 

Heavy 

t 

1 

'••'• ' NOTE'-, •• 

thi s table iis for estihidtihg snow intensities for use with Types 1, II, Ml, and Type IV Fluids 

Holdover Time Guidelines. 

• :• • CAUTION'- ' 

No Holdover Time Guidelines Exist for Heavy Snowfall Intensity 

August 2007 

3. Operations In Light and Moderate Ice Pellets and Light Ice Pellets 

Mixed with Other Forms of Precipitation 

A, Holdover times do not exist for operations in ice pellets and ice pellets mixed 

with other forms of precipitation, 

B. Research data have shown however, that after proper deicing and anti-icing, 

the accumulation of light ice pejlets, moderate ice pellets, and light ice pellets 

mixed with other forms of precipitation in Type IV fluid will allow the fluid to f|9Vif 000207 

off the aerodynamic surfaces during takeoff within applicable allowance times: 
TEMPORARY REVISION GDPM 07-9 Page: 5 of 8 

A, »c. .Es. GROUND DEICING PROGRAM MANUAL SP2800 Date: 21 NOV07 

Example 1 

Conditions: 

• Fluid application start time, 1000 

• GATisO'C 

• Light ice pellets 

• Allowance time limit = 50 minutes (1050) 

• Precipitation condition stops at 1020, and does not restart 

Operational Allowance: 

• According to Table 5, the allowance time would be 50 minutes, 

ending at 1050. Because the precipitation stopped before the 

allowance time expired and did not restart, the aircraft may takeoff 

without any further action up to 1130 (90 minutes), providing the 

OAT remains constant or increases. 

Example 2 

Conditions: 

• Fluid application start time, 1000 

• OATisO'C 

• Light ice pellets mixed with freezing drizzle 

• Allowance time limit = 25 minutes (1025) 

• Precipitation condition continues until 1010, stops, restarts at 

1015, and stops at 1020 

Operational Allowance: 

• According to Table 5, the allowance time would be 25 minutes, 

ending at 1025. Because the final precipitation condition stopped 

before the allowance time expired, the aircraft may takeoff without 

any further action up to 1130 (90 minutes), providing the OAT 

remains constant or increases. 

Example 3 

Conditions: 

Fluid application start time, 1000 

OAT is O'C 

Light Ice pellets mixed with freezing drizzle 

Allowance time lime = 25 minutes (1025) 

Precipitation condition stops at 1010 and restarts at 1030 

Operational Allowancei: 

• According to Table 5, the allowance time would be 25 minutes, 

ending at 1025. Because precipitation condition re-started after 

the allowance time expired, the aircraft may not takeoff, no maS^0OO2O9 

how short the time or type of precipitation, without being deiced. 
SAyMfesf 

i m AIRLINES * 

TEMPORARY REVISION GDPM 07-9 

GROUND DEICING PROGRAM MANUAL SP2800 

Page: 7 of 8 

Date: 21 NOV 07 

TABLE 5 

Ice Pellet Allowance Times for Winter 2007-2008 

Precipitation Condition 

Light Ice Pellets 

Moderate Ice Pellets 

Light Ice Pellets Mixed with 

Light or Moderate Freezing 

Drizzle, or Light Freezing 

Rain 

Light Ice Pellets Mixed with 

Light or Moderate Snow 

Light Ice Pellets Mixed with 

Light Rain 

OAT OX or 

Warmer 

50 Minutes 

25 Minutes 

25 Minutes 

25 Minutes 

25 Minutes 

OAT -5X or 

Warmer 

50 Minutes 

25 Minutes 

25 Minutes 

25 Minutes 

* Operations 

Not 

Authorized 

OAT Colder 

Than -5X 

30 Minutes 

10 Minutes 

10 Minutes 

Operations 

Not 

Authorized 

Operations 

Not 

Authorized 

OAT Colder 

Than -lOX 

30 Minutes 

10 Minutes 

Operations 

Not 

Authorized 

Operations 

Not 

Authorized 

Operations 

Not 

Authorized 

* Operations Not Authorized at an OAT of -I^C or colder. 

(NO CHANGE to par. 4) 

SW0002U 
AIRLINES * 

HOT GUIDELINES AND TABLES 

STANDARD PRACTICE 2800 

Page: 5 of 12 

Revision: 03 

Date: 10 JAN 07 

Conditions change to Very Light Snow. 

• Enter the appropriate cell and select a time within the range, taking 

into account precipitation rate and moisture content, 

• A new HOT of up to 22 minutes could be applied. 

FAA GUIDELINE FOR HOLDOVER TIIMES SAE TYPE I FLUID l\AIXTURES 

OAT 

/^3°C (27°FrN 

V^and above^ 

Below -3°C (27°F) 

to-6°C(21°F) 

Below-6''C(21°F) 

to-10°C(14°F) 

Approximate lioldover times under various 

Active 

Frost 

0:45 

0:45 

0:45 

Freezing 

Fog 

0:11-0:17 ( 

0:08-0:13 

0:06-0:10 

Snow / Snow Grains 

Very 

Light * 

0:18-0:22 

0:14-0:17 

0:11-0:13 

Light r 

) 0:11-0:18 

0:08-0:14 

0:06-0:11 

(Moderate 

0:06-0:11 

0:05 - 0:08 

0:04 - 0:06 

1, The flight crew must not rely on the use of the HOT as the sole determinant 

that the aircraft critical surfaces are free of frozen contaminants. Several 

Pre-takeoff Checks may be required during the HOT to determine the condition 

of the aircraft prior to takeoff, 

J. If the critical surfaces are not free of frozen contaminants, or it is determined 

that the anti-ice fluid has failed, return for further deicing/anti-icing. 

K. If icing conditions cease once a HOT has been established, the HOT no longer 

applies 

CAUTION 

Tests have not been conducted for ground icing conditions In ice 

pellets, heavy snow, snow pellets, hail, or moderate and heavy freezing 

rain. Holdover times do not exist for these conditions and therefore 

operations are not authorized during any of these conditions, except as 

outlined in paragraph 3, "Operations In Light Ice Pellets (Without Any 

Other Forms of Precipitation Present). 

SW000213 

^r^^ i ii m r-»r-(i-MKIO DOnnO&k A MAN I IAI APPENDIX B 
A t R L I N 

TEMPORARY REVISION GDPM 07-3 Page: 1 of 1 

??. GROUND DEICING PROGRAM MANUAL SP2800 Date: 14 SEP 07 

PRECIPITATION INTENSITY TABLE - APPENDIX B 

• INSERT THIS TR IN FRONT OF PAGE 7 IN APPENDIX B of the Ground Deicing 

Program Manual SP2800 and retain until the manual is revised. 

• This temporary revision revises the Precipitation Intensity Table (Table 3) on page 7. 

[ 2. Precipitation Intensity Table ] 

Time 

of Day 

Day 

Night 

Tern 

Degree s 

Celsius 

colder/equal 

-1 

warmer 

than 

-1 

colder/equal 

-1 

warmer 

than 

-1 

TABLE 3 

Snowfal l Intensitie s as a Functio n o f Prevailin g Visibilit y 

lieratur e 

Degree s 

Fahrenhei t 

colder/equal 30 

warmer than 30 

colder/equal 30 

warmer than 30 

Visibilit y (Statut e Mile ) 

i 2 1/2 

Very 

Light 

Very 

Light 

Vet7 

Light 

Very 

Light 

2 

Very 

Light 

Light 

Light 

Light 

11/ 2 

Light 

Light 

Moderate 

Moderate 

1 

Ught 

Moderate 

Moderate 

Heavy 

3 / 4 

Moderate 

Moderate 

Heavy 

Heavy 

1/2 

Moderate 

Heavy 

Heavy 

Heavy 

5 1/4 

Heavy 

Heavy 

Heavy 

Heavy 

1 

1 

NOTE 

This table Is for estimating snow intensities for use with Types I, II , III , and Type IV Fluids 

Holdover TInne Guidelines. 

CAUTIO N 

No Holdove r Tim e Guideline s Exis t fo r Heav y Snowfal l Intensity . 

August 2007 

(NO OTHER CHANGES ON THIS PAGE) 

SW000215 
Slowest 

i m AIRLINES * 

HOT GUIDELINES AND TABLES 

STANDARD PRACTICE 2800 

Page: 7 of 12 

Revision: 03 

Date: 10 JAN 07 

intensity value. The determined intensity would then be used to establish 

a HOT within the range of times on the Holdover Table. 

TABLE 3 

SNOWFALL INTENSITIES AS A FUNCTION OF PREVAILING VISIBILITY 

Time of 

Day 

Day 

Night 

Temperature 

000(32^) 

and warmer 

-l-'G (30°F) 

and colder 

0''C(32''F) 

and warmer 

-1''C(30°F) 

and colder 

Visibility (Statute Mile) 

2 2 1/2 

Very 

light 

Very 

light 

Very 

light 

Very 

light 

2 

Very 

light 

Ught 

Light 

Light 

1 1/2 

Light 

Light 

Moderate 

Moderate 

1 

Light 

Moderate 

Moderate 

Heavy 

3/4 

Moderate 

Moderate 

Heavy 

. Heavy 

1/2 

Moderate 

Heavy 

Heavy 

Heavy 

SI/4 

Heavy 

Heavy 

Heavy 

Heavy 

CA 

1 t 

NOTE 1 

This table Is for estimating snow intensltlas for use with Types 1, II. Ill, and Type IV Fluids Holdover Time Guidelines. 

CAUTION 

No Holdover Time Guidelines Exist for Heavy Snowfall Intensity | 

August 2006 

Example 1: In daytime conditions, the ATIS reports -S'C and Vz mile visibility. 

Referencing the table, the snow intensity is Moderate. To establish a HOT, you would 

use the Moderate holdover time for Type I fluid, or the lowest time value for Type 

IV fluid. 

Example 2: In daytime conditions, the ATIS reports -SX and Vz mile visibility, but you 

observe a prevailing visibility of 1 mile, the snowfall intensity that you would reference 

on the HOT would be Light. 

Operations in Light Ice Pellets (Without An y Other Forms of 

Precipitation Present) 

A. There is no HOT. 

B. Takeoff In occurring light ice pellet conditions with no other form of precipitation 

present is authorized subject to the following restrictions: 

1) The aircraft must be properly deiced and must be anti-iced with undiluted 

Type IV fluid. 

2) The aircraft critical surfaces must be free of contaminants. 

3) No more than 25 minutes is allowed from the time the aircraft is anti-iced 

to the beginning of the takeoff roll. This time allowance cannot be 

extended by an internal or external check of the aircraft critical surfaces. 

4) If ice pellet precipitation becomes heavier than light, or is mixed with any 

other form of precipitation, takeoff is not authorized. 

C. If the takeoff is not accomplished within the allowed 25 minute period, the 

aircraft must be completely deiced, and if precipitation is still present, anti-iced 

again prior to a subsequent takeoff. SW000217 

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SW000223 
sig/wm. 

HOT GUIDELINES AND TABLES 

STANDARD PRACTICE 2800 

Page: 9 of 12 

Revision: 03 

Date: 10 JAN 07 

5. FAA Approved Holdover Tables for Winter 2006-2007 

A. TYPE I HOT 

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f^»* ^ 

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K\T>k. 
Page: 1 of 6 

Sh^WCS t FLUID DESCRIPTION AND CHARACTERISTICS Revision: 03 

^^"'^'^^' ' STANDARD PRACTICE 2800 Date: 10 JAN 07 

Paragraph Page 

1. Deice/Anti-lce Fluid Types 1 

2. Delce/Antl-lce Fluid Characteristics 1 

3. Temperature Buffer 3 

4. Fluid Types Authorized 4 

5. Qualified Deice/Anti-lce Fluids ^ 5 

1. Deice/Anti-lce Fluid Types 

A. General 

1) Freezing Point Depressant fluids (FPD) are formulated to lower the 

freezing point of water in either the liquid or crystallized (ice) form. 

2) Commercially available FPD fluids used for aircraft deicing or anti-icing 

are ethylene glycol, diethylene glycol or propylene glycol-based. 

B. Deicing fluids 

1) These fluids are formulated to assist in removing frozen contaminants 

from the exterior surfaces of aircraft. They can also provide a limited 

period of anti-icing protection. 

C. Antiricing fluids 

1) These fluids are similar in composition to deicing fluids but also contain 

polymeric thickeners. These thickening agents enhance anti-ice fluid 

HOT performance and are formulated to prevent formation of frozen 

contaminants. Additionally, this results in the fluid viscosity rapidly 

decreasing during the takeoff roll allowing the fluid to flow off the critical 

wing surfaces prior to lift-off. 

2. Deice/Anti-lce Fluid Characteristics 

A. Type I Fluids 

1) General description, composition and appearance 

a) These fluids are thin and primarily used as deicing agents only. 

They form a very thin wetting film on aircraft surfaces and typically 

contain a minimum of 80% glycol. The fluids are mixed at the station 

according to icing conditions and heated prior to application. 

b) Viscosity: Low 

c) Color: Orange to off-orange 

2) Approval 

a) Type I fluids are approved for use on SkyWest aircraft. 

3) Purpose and Limitations 

a) Type I fluids are primarily used as deicing agents only. Type I 

provides very limited holdover protection during freezing precipitation 

conditions. SW000229 

/-•n/-\t in n nirii-'iM/-' r>or»/^DAH m AMI IAi AnrjCMni v /-> 
Page: 3 of 6 

ShfUfoS i FLUID DESCRIPTION AND CHARACTERISTICS Revision: 03 

•^"""'^'' " STANDARD PRACTICE 2800 Date: 10 JAN 07 

D. Type IV Fluids 

1) General description, composition and appearance 

a) Type IV fluids are enhanced performance fluids which offer greater 

thermal and shear capability which allow its use as both an anti-icing 

fluid and a high performance deicing fluid that can be used diluted 

with water and heated. When used in 100% concentration during 

certain weather conditions, its anti-icing effectiveness is superior 

and HOT is increased by a significant factor under most conditions. 

This fluid remains stable when heated and has the lowest freezing 

point of any other anti-icing fluid. Type IV fluid will form a gel-like or 

white powdery substance or a thin film. 

b) Viscosity: High 

c) Color: Green 

2) Approval 

a) Type IV fluids are approved for use on SkyWest aircraft 

3) Purpose, capabilities and limitations 

a) The gel-like or white powdery substance or thin film formed by 

Type IV fluid can result in fluid collecting in aerodynamically quiet 

areas or crevices, which will not flow off the wing during the takeoff 

ground roll. Such residues can re-hydrate and expand under certain 

atmospheric conditions, such as high humidity or rain, resulting in 

loss of control. 

4) Type IV is applied cold at 100% concentration. 

3. Temperature Buffer 

A. The difference between the freezing point (FP) of the fluid and the outside air 

temperature (OAT) is known as the temperature buffer (TB). For example, 

if the TB is 10X (18T), it can be interpreted as the FP of the fluid being 

10°C (IB'F) below the OAT. The temperature buffer is used to accommodate 

inaccuracies and impreciseness in determining the many variables that affect 

the FP of a fluid mixture. Some of these variables include: 

1) OAT measurements 

2) Refractometer FP measurements 

3) Temperature of applied fluid/water 

For example: If the OAT is -3°C (27^), the FP of the Type I fluid mix 

should be -13°C (9 "F) or lower, and applied at a minimum temperature 

of 60X (140T) at the nozzle before the HOT guidelines information 

can be used, 

4) Inaccuracies in FPD fluid/water mixture 

5) Differences between OAT and aircraft surface temperatures 

6) Changes in OAT following fluid application 

7) Differences in aircraft surface materials 

8) Degradation of FPD fluid strength due to aging SW000231 

GROUND DEICING PROGRAM MANUAL APPFMniy r. 
Slowest 

t m AIRLINES * 

TEMPORARY REVISION GDPM 07-1 

GROUND DEICING PROGRAM MANUAL SP2800 

Page: 1 of 2 

Date: 14 SEP 07 

QUALIFIED DEICE/ANTI-ICE FLUIDS FOR WINTER 2007-08 ~ 

APPENDIX C 

INSERT THIS TR FOLLOWING PAGE 4 IN APPENDIX C of the Ground Deicing 

Program Manual SP2800 and retain until the manual is revised. 

This temporary revision updates the deice/anti-ice fluids list for Winter 2007-08 

in par. 5. 

5. Qualified Deice/Anti-lce Fluids 

A. Types I Fluids approved by the FAA for Winter 2007-2008 

Qualified^ Type 1 Deicing/Anti-icing Fluids 

Cdnnpany Name 

Arkton Ltd 

Aviation Xi'an High-Tech 

Battelle 

Beijing Wangye Aviation Chem. Prod. 

Co. 

Chemical Specialists and 

Development 

Clariant 

Clahant 

Clariant 

Clariant 

Clariant 

Dow Chemical Company 

Dow Chemical Company 

Dow Chemical Company 

Dow Chemical Company 

HOC Industries 

HOC Industries 

Inland Technologies Inc. 

Inland Technologies Inc. 

Kilfrost 

Kilfrost 

Kilfrost 

Kilfrost 

Lyondell Chemical Company 

Lyondell Chemical Company 

NewWave Aerochemical Company 

Octagon Process 

Octagon Process 

Octagon Process 

SPCA 

Viterbo S.A. 

Fluid Name 

Artica DG 

KHF-I 

D3: Degradable by Design Deicer ADF 

1006A 

KLA-1 

Prist Wing Deicer 

SafewirlgMPM93&TF 

Safewing MPI 1938 TF Pre-Mix. 

SafewingMPI 1938 ECO 

Safewing MP 11938 ECO (80) Pre-MIx 

Safewing EG 1 1996 

UCAR ADF Concentrate 

UGARADPXL-54 

UCAR PG ADF Concentrate 

UCAR PG ADF DILUTE 55/45 

SafeTempI ES 

ScifeTemp 1 ES Plus 

Duragly-P ready tP use 

Duragly - E ready to use 

Kilfrost DF PLUS 

Kilfrost DF PLUS (80) 

Kilfrost DF PLUS (88) 

Kilfrost pFsusTAiN 

ARCOPIus 

ARCTIC Plus 

FCY-1A 

EcoFlo 

OCTAFLO EF 

OCTAFLO EG 

DE-950 

Jarkleer SAE Type 1 > ^,X 
Slowest 

^ AIRLINES * 

Page: 5 of 6 

FLUID DESCRIPTION AND CHARACTERISTICS Revision: 03 

STANDARD PRACTICE 2800 Date: 10 JAN 07 

5. Qualified Deice/Anti-lce Fluids 

A. Types I Fluids approved by the FAA for Winter 2006-2007 

Qualified^ Type 1 Deicing/Anti-lcing Fluids 

Company Name 

Arkton Ltd 

Aviation Xi'an High-Tech 

Battelle 

Beijing Wangye Aviation Chem. 

Prod, Co, 

Chemical Specialists and 

Development 

Clariant 

Clariant 

Clariant 

Clariant 

Dow Chemical Company 

Dow Chemical Company 

Dow Chemical Company 

Dow Chemical Company 

HOC Industries 

HOC Industries 

Inland Technologies Inc. 

Inland Technologies Inc. 

Kilfrost 

Kilfrost 

Kilfrost 

Lyondell Chemical Company 

Lyondell Chemical Company 

NewWave Aerochemical Company 

Octagon Process 

Octagon Process 

SPCA 

Viterbo S.A. 

! Fluid Name 

Artica DG 

KHF-1 

D3: Degradable by Design Deicer 

ADF 1006A 

KLA-1 

Prist Wing Deicer 

SafewingMPI 1938 TF 

Safewing MP11938 TF Pre-Mix 

Safewing MP 11938 ECO 

Safewing EG 1 1996 

UCAR ADF Concentrate 

UCAR ADF XL-54 

UCAR PG ADF Concentrate 

UCAR PG ADF DILUTE 55/45 

SafeTemp 1 ES 

SafeTemp 1 ES Plus 

Duragly - P ready to use 

Duragly - E ready to use 

Kilfrost DF PLUS 

Kilfrost DF PLUS (80) 

Kilfrost DF PLUS (88) 

ARCOPIus 

ARCTIC Plus 

FCY-1A 

OCTAFLO EF 

OCTAFLO EG 

DE-950 

Jarkleer SAE Type 1 

SW000235 

GROUND DEICING PROGRAM MANUAL A nr»r-». ir^i 
Page: 1 of 12 

ShfUkS t FLIGHT DECK DEICING CHECKLISTS Revision: 03 

^^""•""' " STANDARD PRACTICE 2800 Date: 10 JAN 07 

Paragraph Page 

1. CRJ 200 Engine(s) Off 2 

2. CRJ 200 Engine(s) Running 4 

3. CRJ 700/900 Englne(s) Off 6 

4. CRJ 700/900 Engine(s) Running 8 

5. EMB 120 10 

SW000237 

OROi iNin nFir.iNin PRr^rsRAM MANII IAI 
Slowest 

i m AIRLINES * 

FLIGHT DECK DEICING CHECKLISTS 

STANDARD PRACTICE 2800 

Page: 3 of 12 

Revision: 03 

Date: 10 JAN 07 

COMMUNICATION ELEMENTS TABLE 

ELEMENT A 

ELEMENT B 

ELEMENT C 

ELEMENT D 

ELEMENT E 

Specify type of fluid used, e.g. Type 1 or IV. 

Element A may be communicated prior to start of fluid application. 

Specify the percentage of fluid within the fluid/water mixture, e.g., 

100=100% fluid. 0% water and 75=75% fluid, 25% water. 

NOTE 

• Reporting the concentration of Type 1 fluids is not required. 

• Report the concentration of Type IV fluid/water mixtures by volume. 

• Element B may be communicated prior to start of fluid application. 

Specify the time of the beginning of the final deicing/anti-icing step and 

the representative surface. 

Not used by SkyWest Airlines. 

Specify that post deicing and/or anti-icing check for clean surfaces is 

complete. 

NOTE 

• Application of Type 1 fluid requires only Elements A, C, and E be communicated. 

• Application of Type IV fiuid requires ttiat Elements A, 8, C, and E be communicated. 

• The ground deicing/anti-icing team shall record this information. 

SUPPLEMENTAL OPERATIONS 

When conducting Supplemental Operations, the PIC will ensure that deice/anti-ice 

procedures are conducted in accordance with SOP Appendix I, and that all contract deice 

personnel are instructed in the following areas: 

1) Location of deice pad 

2) Deice/anti-ice fluid availability 

3) Deice/anti-ice fluid requirements 

4) Aircraft configuration requirement 

5) Communication procedures and elements 

6) Deice/anti-ice starting point (representative surface) 

7) Proper fluid spray method 

8) Deice sensitive areas 

9) Post Deice check 

10) Post Anti-ice check 

SW000239 

GROUND DEICING PROGRAM MANUAL ADDCMni v r-» 
SloUfest 

a w AIRLINES * 

FLIGHT DECK DEICING CHECKLISTS 

STANDARD PRACTICE 2800 

Page: 5 of 12 

Revision: 03 

Date: 10 JAN 07 

1 COMMUNICATION ELEMENTS TABLE 

ELEMENT A 

ELEMENT B 

ELEMENT C 

ELEMENT D 

ELEMENT E 

Specify type of fluid used, e,g. Type 1 or IV. 

Element A may be communicated prior to start of fluid application. 

Specify the percentage of fluid within the fluid/water mixture, e.g., 

100=100% fluid, 0% water and 75=75% fluid, 25% water. 

NOTE 

• Reporting the concentration of Type 1 fluids is not required. 

• Report the concentration of Type IV fluid/water mixtures by volume. 

• Element B may be communicated prior to start of fluid application. 

Specify the time of the beginning of the final deicing/anti-icing step and 

the representative surface. 

Not used by SkyWest Airlines, 

Specily that post deicing and/or anti-icing check for clean surfaces is 

complete. 

NOTE 1 

• Application of Type 1 fluid requires only Elements A, C, and E be communicated. 

• Application of Type IV fluid requires that Elements A, B, C, and E be communicated. 

• The ground deicing/anti-icing team shall record this information. 

SUPPLEMENTAL OPERATIONS 

When conducting Supplemental Operations, the PIC will ensure that deice/anti-ice 

procedures are conducted in accordance with SOP Appendix I, and that all contract deice 

personnel are instructed in the following areas: 

1) Location of deice pad 

2) Deice/anti-ice fluid availability 

3) Deice/anti-ice fluid requirements 

4) Aircraft configuration requirement 

5) Communication procedures and elements 

6) Deice/anti-ice starting point (representative surface) 

7) Proper fluid spray method 

8) Deice sensitive areas 

9) Post Deice check 

10) Post Anti-ice check 

SW000241 

f5Rf^i IKin nPir^iwrS Pf*rtr5PAM K/IAMI IAI 
Slowest 

^ AIRLINES * 

FLIGHT DECK DEICING CHECKLISTS 

STANDARD PRACTICE 2800 

Page: 7 of 12 

Revision: 03 

Date: 10 JAN 07 

COMMUNICATION ELEMENTS TABLE 

ELEMENT A 

ELEMENT B 

ELEMENT C 

ELEMENT D 

ELEMENT E 

Specify type of fluid used, e,g. Type 1 or IV, 

Element A may be communicated prior to start of fluid application. 

Specify the percentage of fluid within the fluid/water mixture, e.g., 

100=100% fluid, 0% water and 75=75% fluid, 25% water. 

NOTE 

• Reporting tiie concentration of Type 1 fluids is not required, 

• Report the concentration of Type IV fluid/water mixtures by volume, 

• Element B may be communicated prior to start of fluid application. 

Specify the time of the beginning of the final deicing/anti-icing step and 

the representative surface. 

Not used by SkyWest Airlines. 

Specify that post deicing and/or anti-icing check for clean surfaces is 

complete. 

NOTE 

• Application of Type 1 fluid requires only Elements A, C, and E be communicated. 

• Application of Type IV fluid requires that Elements A, B, C, and E be communicated. 

• The ground deicing/anti-icing team shall record this information. 

SUPPLEMENTAL OPERATIONS 

When conducting Supplemental Operations, the PIC will ensure that deice/anti-ice 

procedures are conducted in accordance with SOP Appendix I, and that all contract deice 

personnel are instructed in the following areas: 

1) Location of deice pad 

2) Deice/anti-ice fluid availability 

3) Deice/anti-ice fluid requirements 

4) Aircraft configuration requirement 

5) Communication procedures, and elements 

6) Deice/anti-ice starting point (representative surface) 

7) Proper fluid spray method 

8) Deice sensitive areas 

9) Post Deice check 

10) Post Anti-ice check 

SW000243 

GROUND DEICING PROGRAM MANUAL 
StQ/Wm. 

FLIGHT DECK DEICING CHECKLISTS 

STANDARD PRACTICE 2800 

Page: 9 of 12 

Revision: 03 

Date: 10 JAN 07 

COMMUNICATION ELEMENTS TABLE 

ELEMENT A 

ELEMENT B 

ELEMENT C 

ELEMENT 0 

ELEMENT E 

Specify type of fluid used, e.g. Type 1 or IV. 

Element A may be communicated prior to start of fluid application. 

Specify ttie percentage of fluid within the fluid/water mixture, e.g., 

100=100% fluid, 0% water and 75=75% fluid, 25% water. 

NOTE 

• Reporting the concenti-ation of Type 1 fluids is not required. 

• Report the concenti-ation of Type IV fluid/vi«iter mixtures by volume. 

• Element B may be communicated prior to start of fluid application. 

Specify tiie time of the beginning of the final deicing/anti-icing step and 

the representative surface. 

Not used by SkyWest Airlines. 

Specify ttiat post deidng and/or anti-icing check for clean surfaces is 

complete. 

NOTE 

• Application of Type 1 fluid requires only Elements A, C, and E be communicated. 

• Application of Type IV fluid requires that Elements A, B, C, and E be communicated. 

• The ground deicing/anti-icing team shall record tiiis information. 

SUPPLEMENTAL OPERATIONS 

When conducting Supplemental Operations, ttie PIC will ensure tiiat deice/anti-ice 

procedures are conducted in accordance witii SOP Appendix I, and that all contract deice 

pereonnel are instructed in the following areas: 

1) Location of deice pad 

2) Deice/anti-ice fluki availability 

3) Deice/anti-ice fluid requirements 

4) Aircraft configuration requirement 

5) Communication procedures and elements 

6) Deice/anti-ice starting point (representative surface) 

7) Proper fluid spray method 

8) Deice sensitive areas 

9) Post Deice check 

10) Post Anti-ice check 

SW000245 

ADocMniv r\ 
Slowest 

i ^ A I R L I N E S » 

FLIGHT DECK DEICING CHECKLISTS 

STANDARD PRACTICE 2800 

Page: 11 of 12 

Revision: 03 

Date: 10 JAN 07 

COMMUNICATION ELEMENTS TABLE 

ELEMENT A 

ELEMENT B 

ELEMENT C • 

ELEMENT D 

ELEMENT E 

Specify type of fluid us6d, e,g. Type 1 or IV, 

Element A may be communicated prior to start of fluid application. 

Specify ttie percentage of fluid within the fluid/water mixture, e.g., 

100=100% fluid, 0% water and 75=75% fluid, 25% water 

NOTE 

• Reporting Uie concentration of Type 1 fluids is not required, 

• Report ttie concentration of Type IV fluid/water mixtures by volume, 

• Element B may be communicated prior to start of fluid application. 

Specify tiie time of the beginning of tiie final deicing/anti-icing step and 

the representative surface. 

Not used by SkyWest Airlines, 

Specify ttiat post deicing and/or anti-icing check for clean surfaces is 

complete. 

NOTE 

• Application of Type 1 fluid requires only Elements A, C, and E be communicated, 

• Application of Type IV fluid requires that Elements A, B, C, and E be communicated. 

• The ground deicing/anti-icing team shall record this information. 

SUPPLEMENTAL OPERATIONS 

When conducting Supplemental Operations, ttie PIC will ensure that deice/anti-ice 

procedures are conducted in accordance witii SOP Appendix I, and ttiat all contract deice 

personnel are instructed in the following areas: 

1) Location of deice pad 

2) Deice/anti-ice fluid availability 

3) Deice/anti-ice fluid requirements 

4) Aircraft configuration requirement 

5) Communication procedures and elements 

6) Deice/anti-ice starting point (representative surface) 

7) Proper fluid spray method 

8) Deice sensitive areas 

9) Post Deice check 

10) Post Anti-ice check 

SW000247 

GROUND DEICING PROGRAM MANUAL 
Slowest 

1 ^ AIRLINES * 

CITIES EXEMPT FROM DEICING 

STANDARD PRACTICE 2800 

Page: 1 of 2 

Revision: 03 

Date: 10 JAN 07 

Paragraph 

1. Cities Exempt From Deicing 

Page 

1 

1. Cities Exempt From Deicing 

A, The following cities rarely experience freezing conditions and therefore 

are exempt from conducting routine winter operation (such as monthly 

refractometer checks). In the event one of these cities experiences freezing 

conditions, the pilot-in-command (PIC) will determine when flight operations 

are safe to operate and will oversee deicing if conducted. (Contract deicing is 

permissible as long as the PIC oversees the deicing process and the aircraft is 

clear of contarhinants prior to departure.) 

1) 

2) 

3) 

4) 

5) 

6) 

7) 

8) 

9) 

10) 

11) 

12) 

13) 

14) 

15) 

16) 

17) 

Burbank CA 

Carlsbad CA 

—> 

Imperial CA 

Las Vegas NV 

Los Angeles CA 

New Orleans LA 

Oakland CA 

Ontario CA 

Oxnard CA 

Palm Springs CA 

Phoenix AZ 

San Diego CA 

San Francisco CA 

San Jose CA 

Santa Ana (Orange Co.) CA 

Tucson AZ 

Yuma AZ 

SW000249 

GROUND DEICING PROGRAM MANUAL APPENDIX E 
Wes t SLC Deice Plan 2008-2009 

,A I l< I. t S H 

Contact Information 

Contact the Deice and /or Ramp Manager with any questions or concerns 

regarding the deice operation, 

Tylor Lewis Nick Jones 

Temporary Deice Shift Manager SLC Ramp Manager 

801-833-4909 801-558-9820 

Via SkyWest Online niories(j)$kvwesl:com 

Or via SkyWest Online 

Outside Air Temperature (OAT) 

Ground Deicing Personnel will be required to know the OAT prior to conducting a 

deicing event. This information must also be included on the designated 

SkyWest Post Deicing/Anti-icing Report. Ground Deicing Personnel will contact 

the flight crew to obtain OAT. For a complete list of approved weather 

information sources refer to SP 2800 4 Par. 3 E. 

SkyWest Operation Control Center (OCC) 

Delays caused by severe weather conditions or Ground Service Equipment 

(GSE) failure will be communicated to SkyWest OCC via SLC Operations 

Supen/isor 801-258-4150. For information regarding current weather conditions 

contact the National Weather Sen/ice at 801-524-5133. 

Ground Equipment Maintenance (GEM) 

GEM will be responsible for conducting the daily equipment checks (DEC) for all 

Deice GSE. Logs will be kept in the equipment cage along with other DEC logs. 

GEM will be contacted for all Deice GSE issues/questions. 

GEM Sups 801-258-4464 

GEM Shop 801-258-4357 

slcqemsupefvisQrs@skyvvest.com 

Fluid 

SkyWest SLC hub is supplied with fluid by Delta Airlines via the SLC DL Deice 

Fluid Refill Station. The primary Delta contact concerning filling of deice trucks 

will be: 

Rich Millward 

Delta Deice Coordinator 

801-330-0591 

rich.millward@delta.com 

SVV000251 
Ul. , Wes t SLC Deice Plan 2008-2009 

A I It L I ,V /•:• .< • 

Fluid Types (SP 2800 Appendix C) 

SLC will use two types of fluid: 

Type I: 

Type I fluid is primarily used as a deicing agent only. SLC uses a heated 

(140° F -180° F) fluid mixture of approximately 50% glycol and 50% water 

applied at high pressure. Type I fluid provides very limited holdover 

protection during freezing precipitation conditions. 

Type IV: 

Type IV is an anti-icing agent used to increase Holdover Time (HOT) 

when freezing precipitation conditions exist. Type IV fluid is applied cold 

at 100% glycol concentration. 

NOTE 

EMB 120 aircraft will be anti-iced (Type IV) with the engines shut 

down. (SP 2800 Ch. 4 Par. 6 B 8) 

Fluid Application 

Application of fluid will begin at the left wing tip. This designates the left wing tip 

as the representative surface. (SP 280,0 Ch. 4 Par. 6 B 6) 

Refractometer Testing 

All glycol refi'actometers must be tested for accuracy the first week of every 

month during the deice season. The SLC Deice Manager and Ramp Manager 

will ensure monthly refractometer testing is completed correctly and forms are 

retained until the end of the deice season. (SP 2800 Ch 3 Par 6) 

Deice Location 

SkyWest aircraft departing from the E gates will be deiced on pad 21. There are 

five spots on the pad labeled A, B, C, D and E from South to North. SkyWest 

aircraft departing from the B & C gates will be deiced by Delta on deice pad 8. 

Personal Protective Equipment (PPE) (SP 2800 Ch7 Par. 6) 

Deice agents will wear all required PPE when operating deice GSE. It will be the 

responsibility of the Deice and Ramp Manager to ensure that all required PPE is 

available for Ground Deicing Personnel. 

SW000252 
Wes t SLC Deice Plan 2008-2009 'At. 

Deice Equipment 

SLC Ground Deice Personnel will be certified to operate two types of deice 

trucks: 

Premier 1200 Deice truck (For specifications and operating procedures 

refer to SP 2800 Ch. 6 P:ar 9 10) 

Premier 2100 Enclosed Aerial Lift Deice Truck (For specifications and 

operating procedures refer to SP 2800 Ch 6 Par 11 12) 

Radio Frequency (Communication) 

Communication between Ground Deicing Personnel and the flight deck crew will 

take place on 129.275. 

The following elements will be communicated to the PIC: 

(SP 2800 Appendix D) 

Element A- Type of fluid used 

Element B- Fluid Percentage 

NOTE 

Reporting the percentage mix of Type I is not required. 

Element C- Start time of final fluid application 

Element D- Not used by Skywest Airlines 

Element E- Specify that post deicing and/or anti-icing check is 

complete (SP 2800 Ch. 4 Par. 7) 

NOTE 

Application of Type I requires only Elements A, C, and E 

Application of Type IV requires only Elements A, B, C, and E 

Briefings 

Mandatory Pre-Storm and Post-Storm Briefings will be conducted by the Deice 

Manager or Pad Commander on-duty at the beginning and conclusion of each 

shift. 

SW000253 
Wes t SLC Deice Plan 2008-2009 

,( / « I. I s' t: tDiscrepancy/IOR Follow-up 

Deice and Ramp Manager will review and take appropriate action to follow-up on 

all deice discrepancies/IORs. This may include interfaces with SkyWest OCC 

and Flight Operations. 

Paperwork/Forms Audits -

Post Deicing/ Anti-icing Reports (SP 2300 Ch. 8 P3f 3) 

Post Deicing/ Anti-icing Reports will be completed during all deicing/anti-icing 

events. It will be the responsibility of the Deice and Ramp Manager to ensure 

that Post Deicing/ Anti-icing Reports are filled out correctly and stored until the 

end of the deice season. 

Type I Fluid Logs (SP 2800 Ch 8 Par 5) 

Type I Fluid Logs are used to record the freeze point of Type I fluid. It will be 

filled out: 

a) After partially or completely filling a deice truck 

b) Immediately prior to the first deicing operation each day 

c) Any time there is a deice crew change 

It will be the responsibility of the Deice and Ramp Manager to ensure that Iv£e j 

Fiuid Logs are filled out correctly and stored until the end of the deice season. 

Type IV Fluid Log (SP2800Ch 8 Par 6) 

Type IV Fluid Logs will be filled out at least once every 90 days. 

It will be the responsibility of the Deice and Ramp Manager to ensure that T\[ge 

IV Fluid Logs are filled out correctly and stored until the end of the season. 

Deice Training 

All SLC Ground Deicing Personnel will be trained according to the guidelines 

specified in SP7013. The following Certified Station Trainers (CSTs) will be 

responsible to conduct SLC deice training and act as deice Subject Matter 

Experts (SMEs) for any deice related questions/concerns: 

Jens Horrocks 

Shelly Metcalfe 

Qualified Deice Agents -

?j3_<LiLiichrrii!ll for agents qualified to perform SLC deice operations. 

NOTE 

This Deice Plan interfaces with the Deice Agent and Deice 

Manager Requirements found in Ground Deicing Program SP 

2800 and CS and Ground Operations Training Manual SP 7018. 

Refer to these documents for any additional information. 

SW000254 
%ip,&^l West 

A I It L I ,V Ii > , SLC Qualified Deice Agents 2008-2009 

Benton Davis 

Tyler Dennison 

Taylor Caldwell 

Chad Holmes 

Sean Bourne 

Kristalynn McKnight 

Garret Nelson 

Cody Pyle 

Tylor Lewis 

Kevin Hashimoto 

Stan Coon 

PJ Bertoch 

Mike Frei 

Ryan Ferrin 

Mike Simmonds 

Brittney Strong 

Dalln McClellan 

Brett Gllmore 

Ryan Everett 

Carl Nelson 

Tyler Beck 

Ben Mitchell 

Jon Richardson 

Rocky Jackson 

Robert Best 

Scotty Holman 

Eric Hall 

Jason Jeppson 

Walter Bombeck 

JeffMunden 

Mike O'Connor 

SW000255 
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SW000259 
INSPECTOR STATEMENT 

On the morning of February 10, 2009, Inspector Peterson spent several hours 

conducting Element Performance Inspection (EPI) 3,1.7 surveillance at the Salt 

Lake City International Airport, Salt Lake City, Utah (SLC), I observed 

discrepancies on six of the ten aircraft being deice/anti-iced by SkyWest Airlines, 

Inc, personnel. Prior to the observations of the aircraft being DI/AI a white van 

with SkyWest Airlines markings was parked next to my vehicle and was operated 

by a SkyWest Airlines, Inc, supervisor, K/Ir, Taylor Lewis, The supen/isor came 

over to my vehicle prior to the observations of the aircraft being deiced/anti-iced 

and asked for my name and phone number which I gave to him, I did not have 

the opportunity to discuss the fifKlings of my observations with the supervisor as 

he was always on the radio during this time. I informed the Principal Operations 

Inspector the DI/AI crews were not following procedures outlined in their manual 

regarding spray patterns and techniques. 

Date 

JZ/ /^- j o^ 

SW000260 
On February 17, 2009 I was pad commander on the deice pad, 1 believe we had 

three or four trucks running on our five spots and the trucks had maintenance problems so 

I was on the phone with our GEM guys while directing traffic onto the pad as well as 

Deice communications. That morning I noticed that the FAA was on the pad and they 

watched us deice the first bank, then they disappeared. They showed back up for the 

1100 bank and after they watched a couple more planes get deiced they drove by the van 

and the guy in the passenger side told me that everything looked good except for one 

small problem and thai was a couple of the planes got deiced on the FO side wing root to 

wing lip. 1 told him that I look over the deice operation at the end of December and that I 

was slill working on trying to fix the issues with some people on the deice team that were 

stuck in their old ways, and most of them were fixing theses issues. Of the seven planes I 

believe we car washed four or five on that last bank. Car washing is when we use two 

trucks on one plane to speed up the deice procedure. It is possible that the truck on the 

FO side did spray root to tip. 

Tylor Lewis 

Deice Manager 

(801)833-4909 

SW000261 
Ra m p/Txf r/P ro V 

MEMO 

To: All Agents 

From: Nick Jones, Candace Deavila 

CC: David Katsilas 

Date: March 23, 2009 

Re: Deicing/Anti-icing Procedures 

STANDARD PRACTICE 2800 

Deicing/Anti-icing and Post Deicing/Anti-icing Procedures 

When deicing our aircraft it is Extremely important that we are following SP 2800. 

The following two areas need immediate attention. 

Application of deicing/anti-icing fluid will begin at the left wing tip. This identifies 

the left wing as the representative surface. Commencing fluid application at any 

location other than the left wing must be approved by the PIC. 

Fluid is applied to flight control surfaces from the leading to trailing edge and 

from wing and elevator tips towards the fuselage. 

SW000262 
Record of Conversation 

On February 17, 2009, Inspector Crain and I performed inspections on SkyWest 

Airiine's de-icing program at the Salt Lake City International Airport. These 

inspections were assigned to us by the SkyWest Certificate Management Office 

as part of our quarterly work plan; 

Using a handheld radio to monitor radio communications between flight crews 

and de-lcing personnel, we parked near spot 21 so that we could observe deicing procedures from our vehicle. A white SkyWest van was also parked in the 

same area. 

We observed the de-icing of several SkyWest Delta Connection flights at spot 21, 

and then went to spot 3 to observe the deicing of a SkyWest United Express 

flight. After this we returned to spot 21 for a few more observations. 

During our Inspections we noted irregular spray patterns and start locations on 

several aircraft. We approached the white van to speak with the driver. It turned 

out that he was a SkyWest Airiines Supervisor monitoring the de-icing process. 

Inspector Crain informed him of our findings and explained that they were not in 

accordance with procedures contained in their manual. 

The Supervisor stated that he was aware of the situation and was working to 

correct the problems we observed. He said that SkyWest had sent memos to 

employees and that he had discussed these issues with personnel on numerous 

occasions. He said that he was new to his position and that he hoped to have 

the issues resolved by the end of the season. 

Benjamin H. Blauer 

Aviation Safety Inspector 

SW000263 
Name: 

Address: 

Phone: 

Date: 

Description: 

Record of Conversation 

Maggi Aiken 

St. George, Utah 

February 17, 2009 

Notification of EPI 3,1,7 (Unsatisfactory Findings) 

After completing, our last inspection activity, inspector Blauer and I returned from the airport 

(KSLC) and began to notify appropriate parties of our findings. I called Ms. Maggi Aiken, 

Director of Customer Sen/ice Training for SkyWest Airlines, Inc, Mr, Aaron Williams, Supen/isor 

- Customer Service Ground Operations Training also joined us on the call. We briefly 

discussed the discrepancies Inspector Blauer and t obsen/ed while at the airport to include, 

Inappropriate spray patterns and start locations, the number of aircraft involved with those 

discrepancies and summarized the conversation we had with Mr. Tylor Lewis, Deicing Manager. 

1 notified Ms. Aiken that I would be sending a letter of investigation. She was obviously 

disappointed to hear of our findings, but wasted no time assigning Mr. Williams to begin looking 

into the matter. Ms. Aiken was cordial during our conversation and offered her services to 

compile any data I would need to conduct the Investigation. 

Jason G. Crain 

Assistant Principal Operations inspector 

SW000264 
Name: 

Address: 

Phone: 

Date: 

Description: 

Record of Conversation 

Mr. Tylor Lewis 

SLC Int'l Airport 

February 19 2009 

Conversation with SkyWest Airiines DI/AI Supervisor 

Inspector Blauer and I spent several hours observing deice/anti-ice (DI/AI) activity at the Salt 

Lake City International Airport on the morning of February 17,2009. We observed SkyWest 

Airlines provide DI/AI services for ten different SkyWest aircraft and recorded discrepancies on 

seven of those ten. 

A white van with SkyWest Airiines markings was parked next to our vehicle in the observation 

area which turned out to be a SkyWest Airiines Supen/isor, Mr. Tylor Lewis, monitoring the DI/AI 

process and providing communications with the Ground and Flight Crews to facilitate 

communications between the two. I spoke with the supervisor and shared our findings that we 

observed that morning. I explained that the Dl/Al crews were falling to observe certain 

procedures in their manual regarding spray patterns and techniques. In particular, we talked 

about fluid application starting at the wing root instead of the wing tip and that the two-truck 

operation was sometimes starting with the right wing instead of the left. He stated that he was 

aware of the problem and is working to clean Up the procedural areas of non-compliance. He 

commented that the company has sent out memos to the employees and that he has repeatedly 

talked to his crews about the issue, and hoped to see changes by the end of the year. He 

expressed that he is new to supen/isory detail and that his predecessor was rather lackadaisical 

about ensuring compliance. 

\Jason G, Crain 

Assistant Principal Operations Inspector 

SW000265 
INSPECTOR'S STATEMENT 

On February 17,2009,1 went with Inspector Ben Blauer to the Salt Lake City International 

Airport (SLC) in Salt Lake Cily, Ulah lo conduct Element Performance Inspection (EPI) 3.1.7, 

which focuses on Deicing Programs, in this ca,se, SkyWest Airiine's Deicing Program. 

From 0930 to 1130 local time and weather consisting of light rain and snow, we observed eleven 

SkyWest aircraft receive Deice/Anti-ice (DI/AI) fluid applications. Ten of those aircraft 

consisting of Canadair Regional Jets (CRJ) and Embraer Brasilias operated as Delta Connection 

flights whereas one CRJ, a CL-600-2C10, operated as a United Express flight and was handled by 

third party contractor. United Airiines, Inc, The SLC International Airport has multiple areas 

designated for DI/AI operations, but we primarily focused on two of them, namely. Spot 21, A-E, 

a deice pad. West of Concourse E and Spot 3, situated Southeast of Concourse A. All flights 

were observed at Spot 21 except for the United Express flight that was serviced at Spot 3, Out of 

the eleven aircraft observed operating as 14 CFR part 121 revenue flights during the inspection, 

SkyWest employees were found using procedures contradictory to those outlined in the approved 

Ground Deicing Program Manual (GDPM) on seven of them. The SkyWest aircraft affected by 

improper deicing procedures were the following: N41ISW, N567SW, N9I3EV, N668CA, 

N430SW, N580SW and N232SW. 

The SkyWest Airiines approved Ground Deicing Program as authorized for use by Operations 

Specifications A023 is found in SkyWest's Standard Practice (SP) 2800, Deice/Anti-ice 

Procedures, Chapter four of the SP specifies procedures to be followed by ground service 

personnel while deicing/anti-icing SkyWest aircraft. Some of these procedures include the 

requirement of ground crews to begin fluid application at the left wing tip working their way 

around the entire aircraft until reaching the starting point and to spray from wing tip to fuselage. 

The actual paragraphs state, "Application of deicing/anti-icing fluid will begin at the left wing tip 

and continue around the entire aircraft, until arriving at the starting point. This identifies the left 

wing as the representative surface. Commencing fluid application at any location other than the 

left wing must be approved by the PIC," and "Fluid is applied to flight control surfaces from the 

leading to trailing edge and from wing and elevator tips towards the fuselage," Our observations 

concluded that these procedures were not followed. 

Procedural deviations from the approved GDPM were noted after watching ground service 

personnel from SkyWest Airiines commence fluid application at the aircraft's wing root and 

spray toward the wing tip. In addition, while using two trucks to DI/AI aircraft N411 SW, ground 

crews began spraying deicing fluid on the right wing instead of the left, and like the others, 

started at the wing root continuing to the wing tip. As illustrated above, the GDPM does contain 

provisions for commencing fluid application at locations other than the left wing tip, but any 

deviation from Standard Operating Procedures (SOP) must be approved by the PIC, Inspector 

Blauer and I were in possession of a hand-held radio monitoring communications between flight 

crews and DI/AI ground personnel. Of the ten aircraft observed at Spot 21, no communications 

were ever established thai involved ground or flight crews requesting alternate methods or 

procedures of DI/AI fluid application that would differ from those published in SkyWest's 

GDPM SOP, 

During our surveillance. Inspector Blauer and I happened to notice a white van with SkyWest 

markings sitting adjacent to Spot 21, Curious about the vehicle's purpo.se, we decided to 

approach the van in hopes of finding an on-duty supervisor or other SkyWest personnel with 

whom we could discu,ss our findings. Con.sequently, we met Mr, Tylor Lewis, the Salt Lake Cily 

Deicing Manager who was the on-duty supervisor and tasked with facilitating communications 

SW000266 
between ground and flight crews involved in the DI/AI process. Inspector Blauer and I 

introduced ourselves and shared with Mr. Lewis the problem areas we had seen with the majority 

of our observations. He explained to us that he was new in his jjosition and was working very 

diligently to correct areas of procedural noncompliance. He continued to explain how the 

company has provided more than adequate training and is constantly sending out reminders to 

reeducate the workforce. He stated that he hoped to have the operation in perfect order by the 

end of the deicing season. 

Inspector Blauer and I concluded our surveillance for the day, and returned to the office. Upon 

arrival, I advised the POI of the problem areas encountered and placed a phone call to Ms, Maggi 

Aiken, Director of Customer Service Training for SkyWest Airiines, Inc, to advise her of the 

issues we observed and that an LOI would be sent their way, I sent the LOI on March 19,2009 

and received SkyWest's Letter of Response on April 3, 2009, Their letter contained corrective 

actions initiated by the company in three areas; application of fluid wing tip to wing root, twotruck deicing procedures implementation, and information regarding supervisory oversight of 

deicing operations. 

^ason G. Crain 

Assistant Principal Operations Inspector 

Ben H, Blauer 

Aviation Safety Inspector 

SW000267 
A ( fi t I K' F S * 

SkyWest Airlines Deice/Anti-ice 

Policy Reminders 

Ground Operations 

Bulletin 2009-06 

Issued 02/24/09 

Applicabiiity 

Effective Date 

Policy 

Procedure 

Compliance 

Questions 

Agents participating in deice/anti-ice operations on SkyWest aircraft 

Immediately 

Agents must abide by the policies and procedures for the aircraft operator 

they are deicing/anti-icing. When deicing/anti-icing SkyWest aircraft, agents 

must perform the procedures as outlined in the SkyWest Airlines Ground 

Deicing Program Manual SP 2800. 

Recent events in the airline industry have prompted the FAA to increase local 

observations of deice/anti-ice procedures. Over the next few months, the 

FAA will be conducting station visits to observe compliance with policies and 

procedures outlined in SkyWest Airlines Ground Deicing Program Manual 

SP 2800. 

Recent FAA station obsen/ations have prompted the following deice/anti-ice 

fluid application reminders: 

• Deice/anti-ice ground personnel must not apply deice/anti-ice fluid 

without establishing communication with a flight deck crewmember. This 

includes RON aircraft. Review and follow all SkyWest aircraft specific 

Communication Elements Tables outlined in SP 2800 Appendix D. 

• Application of deice/anti-ice fluid must begin at the left wing tip and 

continue around the entire aircraft until an'iving at the starting point. This 

identifies the left wing as the representative surface. Commencing fluid 

application at any location other than the left wing must be approved by 

the Pilot in Command (PIC), 

• Fluid is applied to flight control surfaces from the leading edge to 

the trailing edge and from wing tips and elevator tips towards the 

fuselage (wing tip to wing root) 

SkyWest Airlines Ground Deicing Program Manual SP 2800 

SLC CS Ground Operations Training 801-258-4041 

SW000270