### ToddC . Emerson , #817 5

444 Sout hRive r Roa d St . George , Utah , 8479 0 Telephone : (435 ) 634-353 0 Facsimile : (435 ) 634-3505 Attorne y fo r SkyWest Airlines , Inc . 

# RECE/VED ^4A/ a4 

## 201 0 

## DOCKE T

- n 

### UNITED STATE S O FAMERIC A DEPARTMENT O FTRANSPORTATIO N

... J ^ - n ' —- )

• I nth e Matte r

of : SkyWes t Airlines , Inc . OFFIC EO FHEARlINti S WASHINGTON , D.C . ' •i,,' j Xi'. ' FA ADOCKE T CP009NM001 2 DM S No . FAA-2009-097 9 FAACas e No . 2009NM06004 2 Judge : RichardC . Goodwi n


### RESPONDENT' S RESPONS ET O COMPLAINANT' S INITIA LDISCOVERY REQUES T INTERROGATORIE S AN D REQUEST S FO RPRODUCTIO N Interrogator

y No . 1 : Identif

y by name , addres s an

dtelephone numbe

r all person s who

myo u know t o have persona

l knowledg e o

f the matters allegedinthe Complaint . Respondent' s Response : Individual s know nt o SkyWes t tha t hav e knowledg e of

the matter s allegedi nth e Complain

t are : Dave Katsila s Nick Jone s Tylo r Lewi s Jerem y Barclay .

### Thes e individual s ar e curren t SkyWest employee s an

dca nb e contactedthroughSkyWest' s counsel . Oninformationan

dbelief , the followin

g FA Aemployee s have knowledg e of the matters alleged inthe Complaint : JasonCrai n Noa l Johnston Benjami nBlaue r Joa nPeterson . Interrogator

y No . 2 : Identif

y b y title , date , author , presen t custodian , an

dcontent , al

l documents , including correspondence , obtainedb y yo u or i nyou r possession , relatin g t

o the assertion s i

nth e Complaint , you

r appeal , you

r answer , an

dan y affirmative defense s whichyo u anticipat e raising inthi s matter . Respondent' s Response : SkyWest i s producing the followin

g documents : • Groun dDeicing Progra

mManua l Standar dPractic e 2800 (Bate s #SWOOO1-250) • SL C Deic e Pla

n2008-200 9 (Bate s #SW000251-255 ) • Post Deicing/Anti-icing Repor

t fo r 2/10/09 an

d2/17/0 9 (Bate s #SW000256-259 ) • Inspecto

r Statemen t dated2/10/09 by Joh

nPeterson(Bate s #S W000260) • Repor t o f Tylor Lewis , Deic e Manage

r (Bate s #S W000261 ) • Mem o datedMarch23 , 200 9 re : Deicing/Anti-icing Procedure s (Bate s #SW000262) • Recor do f Conversationfro

mBenjami

nH . Blauer , AviationSafet y Inspector

(Bate s # SW000263 ) • Recor do f ConversationdatedFebruar y 17,200 9 fi-omJasonG . Craint o Magg i Aike n (Bate s #SW000264 ) • Recor do f ConversationdatedFebruar y 19 , 2009 fro

mJasonG . Craint

o Tylo r Lewi s (Bate s #SW000265 ) • Inspector' s Statemen

t fro mJasonG . Crai

nan dBenjami nH . Blaue

r (Bate s #SW00026 6 - 267 ) • Mem o re : Deic e visit

on3/25/09 fro

mDave Katsila s (Bate s #SW00026 8 - 269 ) • SkyWes

t Airline s Deice/Anti-ic e Policy Reminders issued2/24/0 9 (Bate s #SW000270) REQUES T FO

RPRODUCTIONNO . 1 : Provid e acopy of

all documents referredt

o i nyou r answe r t o the preceding interrogatory . Respondent' s Response : Responsiv e documents ar e enumeratedabove i

nrespons e t

o Interrogator

y 2 . Interrogator

y No . 3 : Identif

y by name , addres s an

dtelephone number , all person s who myo u intendt o have testif

y as afactua

l o r exper t witnes s i nyou r defens e a t the hearing i

nthi s matter, an dfo r factua l witnesses , provide adetailedsummar y of eac hperson s anticipatedtestimony .

### Respondent' s Response : SkyWest identifie s the followin

g factua l witnesses : (1 ) Dave Katsila s i s the hu

b director i nSal t Lak e Cit y an di s ultimately responsible fo r al l groun doperations , including de-icing . H e has detailedknowledg e abou t the de-icing program,methods , staffing , training an dinteractionwit

hthe FAA . (2) Nic k Jone s wa s the ram

p manage r during the relevan

t tim e perio dan

dreportedt

o Dav e Katsila s an

doversa w Tylo r Lewis . H e i s familia r wit hthe de-icing progra

man d protocol s andwitnessedde-icing operations . (3 ) Jerem y Barcla y i s atraine

r inthe Custome

r Service departmen

t an dha s extensive knowledg e o f

the de-icing program , it s implementationan devolution . (4) Tylo r Lewi s wa s the pa

dcommande

r ondut y during the allegedinfractions . H e witnessedthe de-icing operations , interactedwit hgroun dcrew s an dspok e wit hFA A inspectors . All o f thes e witnesse s ca

nb e reachedthroug

hSkyWest' s counsel . Interrogator

y No . 4 : Identif

y b y title , date , author , presen t custodian , an

dcontent , al

l documents whichyo u anticipat e offerin g int o evidence a

t the hearing i

nthi s matter , an

dthroug hwhich witnes s or witnesses . Respondent' s Response : SkyWest objects t o thi s interrogator

y t o the exten

t i t call s fo r attorney work-product , attorney-clien t communication s an

dtria l strategy . All designatedfac t witnesse s ar e able t o testif y wit hrespect t o th e documents listedabove . Bate s NumberedSWOOO l - 270 . SkyWest ha s not determinedwhicho

f thes e documents wil

l be offere dint o evidenc e an

d reserve s the right

to supplemen

t its productionwit

hothe r documents as the

y becom e know nt o SkyWest an doffe r suchint o evidence . REQUES T FO

RPRODUCTIONNO . 2 : Provide acop y of all documents referredt

o i nyou r answe r t o th e preceding interrogatory . Respondent' s Response : All documents ar e enumeratedabove inrespons e t o Interrogator

y 2 above . Interrogator

y No . 5 : Wit

hrespect t o eac hexper t witnes s identifiedi

nrespons e t

o Interrogator

y No . 3 , above , specif

y their specific are ao

f expertise , an

dprovid e asynopsi s o

f thei r credentials , background , training an

dexperience . Respondent' s Response : SkyWest doe s no t anticipat e calling exper

t witnesse s i

nthi s matter . Interrogator

y No . 6 : Wit

hrespect t o eac hexper t yo u expect t o call as awitness , stat

e the subject matte r o nwhichthe exper

t i s expecte dt o testify , an

dstat e the substanc e o

f the fact s an d opinion s t o whic hth e exper t i s expectedt

o testify , an

dasummar

y of the grounds fo

r eac hsuc h

### opmion .

Respondent' s Response : SkyWest doe s no t anticipat e callin g exper

t witnesse s i

nthi s matter . Interrogator

y No . 7 : Stat

e by name , address , telephone number, dat e of conversationan

d substanc e of

conversation , al

l person s [othe

r tha nlega l counsel o

r spouse ] wit

hwho myo u have discussedthe matters allegedi nth e complaint . Respondent' s Response : SkyWes t objects t o thi s interrogator

y as vague an

dambiguous . Th

e responden t i s acorporatio nincapable of having conversations . Interrogator

y No . 8 : Describ e wit

hspecificit y all of the fact s whichyo

u anticipat e presenting i

n th e cours e of

the hearing i

nthi s matte

r pertaining t

o the avoidanc e or

mitigatio nof

the sanction sough t by the FA Ainthi s case . Respondent' s Response : SkyWest objects t o the exten

t thi s interrogator

y call s fo r attorney wor

k product , tria

l strategy an

d attorney-clien

t communications . Generally , SkyWest will cite FA

AOrde r 2150.3 B an

d SkyWest' s approvedde-icin g progra mas evidenc e tha

t SkyWest action' s compliedwit

hthe progra man dthe enforcemen

t actionan dpenalt y i s contrar

y t o FA Aorders . Interrogator

y No . 9 : Describ e wit

hspecificit y an y an dal l facts tha t yo u intendt o o r will presen

t concerning the affirmative defens e tha t "[t}he Federa

l AviationAdministration' s Complain t i s barredby the doctrine s of

waiver, acquiescenc e an

dunclea nhands " Respondent' s Response : The FA Aconductedsurveillanc e o f de-icing operation s onFebruar y 1 0 an dnotedthe sam

e procedure s i

t claim s wer

e violation s o

nFebruar y 17 . The pa

dcommande

r approachedthe FA

A inspecto r onFebruar

y 10 , introducedhimself

an daskedt o b e notifiedo f

an y observed discrepancies . Th

e inspector

claims t o have witnesseddiscrepancie s but didnot notif y th e pa d commande r or th e compan y o r tak e an y correctiv e actionas wouldb e warrante dby asafet y concern . O

nFebruar y 1 7 the FA

Aagai nobservedde-icing operation s fo r severa l hours , claiming the sam

e infi-actions occurred , bu

t too k no actiont

o notif y or prevent th e recurrenc e of suc hviolation s until the followin g day . Watching allegednon-safet y technica l violations , repeatedly , fo

r mor e tha n8 day s withou

t notic e or interventionviolate s Orde

r 2150.3 B as wel

l as invoking the equitable doctrine s of waiver , acquiescenc e an

dunclea nhands . Interrogator

y No . 10 : I

nreference t

o Interrogator

y No . 9 , above , an

dwho ar e yo u offerin g as witnesse s i nsuppor t of thi s defense ? Provid

e the nam e an daddres s of

saidwitnesses . Respondent' s Response : Se e the response s t

o Interrogator

y 1 .

### Interrogator y No . 11 : Describ e wit

hspecificit

y an y an dal l fact s tha t yo u intendt o or will presen t concerning the affirmative defens e tha t "[t}he proposedpenalt

y violate s FA

Apolicy , i s excessiv e an

di s a nabus e o f discretion. " Respondent' s Response : SkyWest intend s t o cit e precedent . Orde

r 2150.3 B an

dthe testimon

y of FA Ainspector s tha

t th e allegedinfraction s wer

e no t safet y related . REQUES T FO

RPRODUCTIO

NNO . 3 : Provide acopy o f al l documents referredt

o i nyou r answe r t o the preceding two interrogatories . Respondent' s Response : Th e documents are as follows : • Groun dDeicing Progra

mManua l Standar dPractic e 2800 (Bate s #SWOOO l - 250) • SL C Deic e Pla

n2008-2009 (Bate s #SW00025 1 - 255 ) • Pos t Deicing/Anti-icing Repor

t fo r 2/10/0 9 an

d2/17/09 (Bate s #SW000256-259 ) • Inspector

Statemen t dated2/10/0 9 by Joh

nPeterson(Bate s #SW000260) • Repor t of Tylor Lewis , Deic e Manage

r (Bate s #S W000261 ) • Mem o datedMarc

h23 , 200 9 re : Deicing/Anti-icing Procedure s (Bate s #SW000262) • Recor dof Conversationfro

mBenjami

nH . Blauer , AviationSafet y Inspector

(Bate s # SW000263 ) • Recor dof ConversationdatedFebruar y 17 , 2009 fro

mJasonG . Craint

o Maggi Aike

n (Bate s #SW000264 ) • Recor dof ConversationdatedFebruar y 19 , 2009 fro

mJasonG . Crainto Tylo

r Lewi s (Bate s #SW000265 ) • Inspector' s Statemen

t fro mJasonG . Crainan

dBenjami nH . Blaue

r (Bate s #SW00026 6 - 267 ) • Mem o re : Deic e visit

on3/25/09 fro

mDave Katsila s (Bate s #SW00026 8 - 269 ) • SkyWest

Airline s Deice/Anti-ic e Policy Reminders issue d2/24/0 9 (Bate s #SW000270) REQUES T FO

RPRODUCTIO

NNO . 4 : Provide acopy o f al l Exhibits tha

t yo u will presen

t during the hearing i

nthi s matter . Respondent' s Response : SkyWest ha s not determinedwhic

hdocuments i

t intend s t o introduce as exhibit s a

t trial . Whe

nthi s determinationi s made , th e exhibits will most

likel y be draw nfro m documents enumeratedabove i nrespons e to Reques t

fo r ProductionNo . 3 . Interrogator

y No . 12 : Describ e wit

hspecificit

y wha t fact s o r evidence SkyWest

relie s upo ni n suppor t of an y affirmative defense s raisedi nit s Answe

r t o the Complaint . Respondent' s Response : See the response s t

o Interrogatorie s 9 an

d11 , above .

### REQUES T FO RPRODUCTIO

NNO . 5 : Provide acopy of all document s tha

t suppor t you r respons e t o interrogator

y 1 2 above . Respondent' s Response : Thes e documents are enumeratedabove inRespons e to Request fo r ProductionNo . 3 REQUES T FO RADMISSIONS REQUES T FO

RADMISSIO

NNO . 1 : Admi

t tha t inFisca l Yea r 200 9 SkyWes t

Airline s ha

d operating revenue s i

nexces s o f $100,000,000 . Respondent' s Response : Admi t REQUES T FO

RADMISSIO

NNO . 2 : Admi

t tha t SkyWes t Airiine s employ s mor

e tha n1,50 0 employees . Respondent' s Response : Admi t REQUES T FO

RADMISSIO

NNO . 3 : Admi

t tha t SkyWest Airline s ha s the financial abilit y t o pa y the $84,000 requestedcivil penalty . Respondent' s Response : Admi t REQUES T FO

RADMISSIO

NNO . 4 : Admi

t tha t SkyWes t Airline s ha s bee

naccessed[sic ] a $20,000 civil penalt

y fo r violation s of

the Federa

l AviationRegulation s (1 4 C.F.R. ) section s 119.5(g) , 119.5(1) , an

d121.629(c) , tha

t involvedimprope

r deicing operation s t

o si x aircraf t tha t occurredonFebruar

y 10 , 2009 , a

t the Sal t Lak e Cit y Airport, Utah . Respondent' s Response : Admi t DATE D thi s 31^" ^ da y o f December, 2009 .

Tod

dC . Emerso

n Attorne y fo r SkyWes t Airline sCERTIFICAT EO FSERVIC E

Th e imdersigne dhereb y certifie s that o nthi s 31^ ^ da y o f

December , 2009 , atru e an d correc t cop y o f th e foregoin g RESPONDENT' S RESPONS ET O COMPLAINANT' S INITIA LDISCOVER Y REQUES T wa s serve da s follows : Th e Honorabl e Richar dC . Goodwi n Offic e o f Hearings , M-2 0 120 0 Ne w Jerse y Avenue , S.E . Eas t Buildin g Groun dFloor , R mEl2-32 0 Washington , D.C . 2059 0

{Federa l Express } Federal Aviatio nAdministratio n 80 0 Independenc e Avenu e S W Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbu r Wrigh t Buildin g - Suit e 2W100 0 {Federa l Express ) Scott R . Morri s Federal Aviatio nAdministratio n Northwes t

Mountai nRegion , ANM- 7 160 1 Lin dAvenu e S.W . Renton , Washingto n9805 7

{Facsimil e an dFedera l Express }

# RECEIVE D

JA N 0 ^ 201 0 HEARIN G DOCKE T

' ^ AIRLINES ®


# GROUN D DEICIN G PROGRA M

PARTI X STANDAR D PRACTIC E 280 0

REVISIO N 0 3 1 0 JA N 0 7
SWOOO l

# SM/ltes t t m AIRLINE S 

### GROUN D DEICIN G PROGRA M MANUA L STANDAR D PRACTIC E 280 0 

## REVISIO N 0 3 DATE D 1 0 JA N 0 7

REVISIO N ACTIO N ACTION * R SECTIO N

ENTIR E MANUA L REMARK S COMPLET E REPRIN T *ACTIO N CODE : D=DELETE , R=REPLACE , A=AD D REVISIO N HIGHLIGHT S NOTE : Thi s nnanua l ha s bee n converte d t o a ne wpublishin g program , resultin g i n pag e formattin g an d numberin g changes . Thes e change s ar e no t marke d wit h th e ba ri n th e margin . Al l revision s t o actua l tex t hav e bee n marked . TO C C h i Ch 2 Ch 4

Ch 6

Ch 8 P- 1

p . 1-2 Adde d responsibilit yo fmanua l owne rt o Inser t revision s Update d a s necessary Update d mgm t title s throughou t chapte r P- 1 p . 6, 7 Revise d definitio n o factiv e fros t

Adde d PAX t o acrony m list ; rearrange d lis t i n correc t alphabetica l orde r Update d mgm t title s throughou t chapte r p . 9,1 1 p . 1 4 p . 1 5 p . 15,1 6 p . 5 p . 6 p . 17-2 7 p . 1 7 p . 2, 3 p . 3 p . 7 p . 9 Change d 'contaminates ' t o 'contaminants '

Correcte d typ o 'anti-iced ' Revise d wordin g re : us e ofwin g lightin g o rflashlight s Adde d procedure s fo rsupplementa l operation s Correcte d typ o 'anti-ice ' Update d lis t o fauthorize d equipmen t Nam e o ftruc k

change d t o 'Premie r1200/1800 ' Update d description/spec s Revise d NOT E Adde d 'degree s Fahrenheit ' Revise d procedure s fo rite m # 9 Revise d NOT E

- THI S PAG E M AYB E DISCARDE D - 

### SW000 3

# SfnWes i i mAI RLI NES » TABL E O F CONTENT S STANDAR D PRACTIC E 280 0 Page : 1 o f2 Revision : 0 3 Date : 1 0 JA N 0 7 

### REVISIO N RECOR D Upo n completio n ofeac h revision , immediatel yente rth e dat e th e revisio n was inserte d int o th e manua l an d th e initial s ofth e individua l makin g th e revision . I t i s th e responsibilit y ofth e manua l holde rt o inser t th e revision .

NOT E Th e currenc

yofindividua l page s ma yb e verifie d b

ycomparin g th e revisio n numbe ran d dat e o n th e to p ofth e pag e t o th e revisio n numbe ran d dat e show n fo rthat pag e i n th e List ofEffective Pages . Revisio n # Origina l Re v0 1 Re v0 2 Re v0 3 Revisio n Dat e

0 1 JU L 0 6 1 5 JU L 0 6 1 5 AU G 0 6 1 0 JA N 0 7 Dat e Inserte d

.

• Initial s



### SW000 5 GROUN D DEICIN G PROGRAM MANUA L TABL E O F CONTENTS

### ...... . GROUN D DEICIN G PROGRA M MANUA L SP280 0 TEMPORAR YREVISIO N RECOR D

• INSER TTEMPORAR YREVISION S GDP M 07- 8 thr u 07-1 3 a s directe d o n eac h TR . • TR 07- 2 I S DELETE D an d REPLACE D wit h 07-8 . • REPLAC E th e T R Recor d wit h thi s pag e (followin g th e TO C section) . 

### 1 T R TITL E PRE-TAKEOF F CONTAMINATIO N CHEC KDEFINITIO N DEICE/ANTI-IC E PROCEDURE S FLO WCHAR T DEICING/ANTI-ICIN G PROGRA M IMPLEMENTATIO N PROCEDUR E REFERENC E PRE-TAKEOF F CONTAMINATIO N CHEC KAN D OPERATION S I N HEAVYSNO W PRECIPITATIO N INTENSITIE S AN D TYPE S / OPERATION S I N IC E PELLET S REVISE D HOLDOVE R TABLE S FO R WINTE R 2007-0 8 TYP E I V FLUI D LO G REVISIO N • DAT E COL D WEATHE R PRE-FLIGH T INSPECTIO N SKYWES TPOS T DEICING/ANTI-ICIN G REPOR T1 TYP E I V FLUI D LO G INSTRUCTION S PRECIPITATIO N INTENSIT YTABL E H0kD0VER-TABLES-F0R-W+NTE R 2997-9 8 QUALIFIE D DEICE/ANTI-IC E 1 FLUID S FO R WINTE R 2007-0 8 1 

## 1 TR # 1 GDP M 07-1 3 1 GDP M 07-1 2 GDP M 07-1 1 GDP M 07-1 0 GDP M 07 - 9 GDP M 07 - 8 GDP M 07- 7 GDP M 07- 6 GDP M 07- 5 

### GDP M 07- 4 1 GDP M 07- 3 

### GDPM-97- 2 1 GDP M 07- 1 

### 1 T R DAT E

1 2 1 NO V 0 7 1 2 1 NO V 0 7 2 1 NO V 0 7 2 1 NO V 0 7 2 1 NO V 0 7 2 1 NO V 0 7 1 5 OC T0 7 1 4 SE P 0 7 1 4 SE P 0 7 

### 1 4 SE P 0 7 1 1 4 SE P 0 7 1 |PAGE(S )

REVISE D 

### ICH . 2 . R 5 ICH . 4 , R 2 1 CH . 4 , R 5 CH . 4 , R15-1 8 AP R B , P 5- 7 

### AP R B , P 9-1 2 1 CH . 8 , P11-1 2 1 C H 4 , P 1 0 1 C H 8 , P 3- 8 1 CH8 , P1 1 1 AP R B , R 7 DELETE D 1 

### 1 4 SE P 0 7 1

AP P C , P . 5- 6
^ YAPPROyAL : y DATE : F/\ AAPPROVAL : APPROVED-^ . , -,2 . _^ DATE.// - ^^-^ /



### SW000 7^ / i I KL I N e S m INTRODUCTIO N STANDAR D PRACTIC E 280 0 Page : 1 o f1 4 Revision : 0

3 Date : 1 0 JA

N 0 7 Paragrap h Pag e 1 . Introductio n 1 2 . Progra m Organizatio n 2 3 . Deic e Responsibilit yOrganizationa l Char t • Fligh t Operation s 3 4 . Progra m Dutie s an d Responsibilitie s - Fligh t Operation s 4 5 . Deic e Responsibilit yOrganizationa l Char t - Custome rServic e 7 6 . Progra m Dutie s an d Responsibilitie s - Custome rServic e 8 7 . Polic y1 2 8 . Objective s 1 3 9 . Proces s IVIeasure s 1 3 10 . Control s 1 3 11 . Interface s 1 4 

### 1 . Introductio n A . Th e Groun d Deicin g Progra m (GDP) , Part IX , SP2800 , i s th e primarytoo l utilize d t o compl ywit h th e requirement s o fFA R 121.629 , Operatio n i n Icin g Conditions , an d th e SkyWes t Groun d Deicing/Anti-lcin g Program . B . Regulation s an d Reference s 1 ) Th e content s o fth e Groun d Deicin g Progra m ar e derive d from , bu t no t limite d to . FAR s 119.5(g)(1) , 119.7 , 119.43 , 119.65 , 121.105 , 121.629(c) , 121.133(a) , 121.135(a)(b)(14) , 121.137(a) , 121.315 ; FA ANotice s 8000.308 , 8000.309 , 8000.313 ; FA AOrde r8400.10 , Vol . 3 , FA AOrde r 8400.77 , Chapte r15 , 2085 ; AdvisoryCircula r120.6 0 (curren t edition) ; th e Unite d Airline s deicin g program ; th e Delt a Airline s deicin g program ; AEA , AR P an d SA E publications . C . Distributio n 1 ) Th e Directo ro fFligh t Operation s wil l ensur e tha t th e Groun d Deicin g Progra m Manua l (GDPM) , o rappropriat e part s o fth e GDP M wil l b e distribute d to : a ) Vic e Presiden t o fFligh t Operation s b ) Directo ro fFligh t Operation s c ) Directo rTraining/Standard s d ) Directo rOperatio n Contro l Cente r e ) Directo ro fCorporat e Safet y f ) Vic e Presiden t o fCustome rServic e g ) Directo ro fStation s h ) C S Groun d Operation s Trainin g Manage r i ) C S Manage ro fRegulatoryComplianc e & Standard s j ) Statio n Manager s k) Manage rFligh t Standard s CR J an d Manage rFligh t Standards EM B I ) Fligh t Crewmember s SW000 9 GROUN D DEICIN G PROGRA M MANUA

L r.HAPTP P OM P

# SM/Ues t INTRODUCTIO N STANDAR D PRACTIC E 280 0 Page : 3 o f1 4 Revision : 0 3 Date : 1 0 JA N 0 7 

### 3 . Deic e Responsibilit yOrganizationa l Chart • Fligh t Operation s Refe rt o paragrap h 4 fo rdeic e program dutie s an d responsibilities .

8 B o | 1 o a 

### S

I-- 8

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### 8.S g C O s e

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## $ s 

# M g K 

### 1
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### s e

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# SIkyMfes t

^ AI KL I N E S » INTRODUCTIO N STANDAR D PRACTIC E 280 0 Page : Revision : Date : 5 of1 4

03 1 0 JA N 07 G . Manage rFligh t Standard s CR J and/o rEM B 1 ) Report s t o th e Directo ro fTraining/Standards . 2 ) Advise s th e Directo ro fFligh t Operation s o fchange s require d i n th e Program/SO P Appendi xI fo rthei rrespectiv e fleets . 3 ) Make s change s t o th e GD P a s directe d byth e Directo ro fFligh t Operations . 4 ) Serve s a s liaiso n betwee n th e FA Aan d Aviatio n Industrya s directe d b y th e Directo ro fFligh t Operations . H . Manage ro fGroun d Trainin g 1 ) Report s t o th e Directo ro fTraining/Standards . 2 ) Receive s inpu t fro m th e Manage rFligh t Standards . 3 ) Ensure s pilo t groun d trainin g material s ar e curren t an d pertinent . 4 ) Ensure s pilo t groun d trainin g i s conducte d i n accordanc e wit h th e Crewmembe ran d Dispatche rTrainin g Manual . I . Groun d Instructor s 1 ) Report s t o Managero fGroun d Training . 2 ) Maintai n workin g knowledg e an d understandin g o fth e GDP . 3 ) Ensure s pilo t groun d trainin g i s conducte d i n accordanc e wit h th e Crewmembe ran d Dispatche rTrainin g Manual . J . Fligh t Instructor s 1 ) Report s t o Directo ro fTraining/Standards . 2 ) Maintai n workin g knowledg e an d understandin g o fth e GDP . 3 ) Ensure s pilo t trainin g i s conducte d i n accordanc e wit h th e Crewmembe r an d Dispatche rTrainin g Manual . K . Lin e Chec k

Airme n 1 ) Report s t o Manage rFligh t Standards . 2 ) Maintai n workin g knowledg e an d understandin g o fth e GDP . L . Pilot-ln-Comman d 1 ) Report s t o Manage rFligh t Standards . 2 ) Ha s responsibilit yt o ensur e a workin g knowledg e an d understandin g o fth e GD P 3 ) I s expecte d t o follo wth e policie s an d procedure s i n accordanc e wit h th e GD P an d SO P applicabl e t o groun d deicing/anti-icing procedures . 4 ) Ha s th e fina l responsibilit yt o ensur e th e aircraf t meet s th e "clea n aircraf t concept. " Thi s responsibilit yincludes : a ) Ensurin g th e col d weathe rpre-fligh t inspectio n i s accomplished , a s applicabl e b ) Requestin g deicing/anti-icin g whe n require d c ) Configurin g aircraf t fo rdeicing/anti-icin g d ) Computing , recording , an d monitorin g holdove rtim e e ) Conductin g pre-takeof fchiscks whe n require d SW0001 3

# SftyMfes f , i mAIRLINES * INTRODUCTIO N STANDAR D PRACTIC E 280 0 Page : 7 o f 1 4 Revision : 0 3 Date : 1 0 JA N 0 7 

### 5 . Deic e Responsibilit yOrganizationa l Chart - Custome rServic e Refe rto paragrap h 6 fo rdeice progra m dutie s an d responsibilities .

Directo ro f Groun d Equipmen t Groun d Equipmen t Manager s Groun d Equipmen t Mechanic s & Apprentice s Vic e Presiden t Custome rServic e

Directo ro f C S Trainin g

Groun d Op s Trainin g Manage r Groun d Op s Trainin g Supervisor s Groun d Op s Trainin g Instnjctor s Manage rRegulatory

Complianc e & Standard s

Deloe/Anti-ic e Groun d Pasonne l

SWG001 5 /^iiAirrr- n <-\kir -SloM/BS i INTRODUCTIO N

^ ^ " " ' " ' ' • STANDAR D PRACTIC E 280 0 Page : Revision : Date : 9 o f1 4

0 3 1 0 JA N 0 7 3 ) Maintain s workin g knowledg e an d understandin g o fth e GD P t o develo p an d instruc t others . 4 ) Certifie s Groun d Operation s Trainin g Supervisor s an d Groun d Operation s Instructor s t o instruc t other s o n th e GDP . 5 ) Ensure s al l SkyWes t an d Contrac t Station s receiv e SkyWes t GD P training . 6 ) Evaluate s an d approve s contrac t ground handlers ' deic e trainin g programs . 7 ) Evaluate s irregula roperation s deic e report s an d assign s additiona l SkyWes t GD P trainin g a s needed . 8 ) Manage s trainin g materia l creation/developmen t fo rCustome rServic e employee s i n accordanc e wit h th e GDP . 9 ) Responsible fo rensurin g trainin g o fgroun d deicing/anti-icin g procedure s i s provide d t o designate d trainer s i n accordanc e wit h th e GDP . G . Groun d Operation s Trainin g Supervisor s 1 ) Report s t o Groun d Operation s Trainin g Manager . 2 ) Responsibl e fo rGroun d Operation s Trainin g Instructors , 3 ) Maintain s workin g knowledg e an d understandin g o fth e GDP . 4 ) Ensure s initia l an d annua l recurren t trainin g o fCustome rServic e Groun d Operatio n Instructors , Certifie d Statio n Trainer s an d deice/anti-ic e qualifie d groun d personne l ar e conducte d i n accordanc e wit h th e GDP . 5 ) Evaluate s irregula roperation s deic e report s an d assign s additiona l GD P trainin g a s needed . 6 ) Creates/develop s trainin g materia l t o instruc t custome rservic e employee s i n accordanc e wit h th e GDP . H . Groun d Operation s Trainin g Instructor s 1 ) Report s t o Groun d Operation s Trainin g Manager . 2 ) Maintain s workin g knowledg e an d understandin g o fth e GDP . 3 ) Administer s initia l an d recurren t groun d deicing/anti-icin g trainin g t o certifie d statio n trainer s i n accordanc e wit h th e GDP . 4 ) Mayb e require d t o administe rinitia l and/o rrecurren t ground deicing/anti-icin g trainin g t o qualifie d ground personne l i n accordanc e wit h th e GD P I . RegulatoryComplianc e an d Standards Manage r 1 ) Report s t o th e Directo ro fCustome rServic e Training . 2 ) Responsibl e fo rth e revisio n proces s an d distributio n o fth e SkyWes t GDP . 3 ) Ensure s cross-departmenta l regulatorycomplianc e wit h th e SkyWes t GD P 4 ) Ensure s al l GD P revision s hav e bee n promptl ydisseminate d t o al l station s an d applicabl e personnel . J . Directo ro fStation s 1 ) Report s t o Vic e Presiden t o fCustome rService . SWOOOl 7

# SlaWBs t

^ AIRLINES * INTRODUCTIO N STANDAR D PRACTIC E 280 0 Page : 1 1 o f1 4 Revision : 0

3 Date : 1 0 JA

N 0 7 3 ) Assis t th e Directo ro fStation s byensurin g SkyWes t Custome rServic e statio n complianc e t o th e GDP . P . Contrac t Manager s 1 ) Report s eithe rt o Directo rDL C o rDirecto rU/\X . 2 ) Responsibl e fo rContrac t Statio n Trainers . 3 ) Assis t th e Directo ro fStation s b yensurin g Contrac t Custome rServic e statio n complianc e t o th e GDP . Q . Hu b Director s 1 ) Report s eithe rt o Directo rDL C o rDirecto rUAX . 2 ) Responsibl e fo rSkyWes t Hu b Statio n Managers . 3 ) Assis t th e Directo ro fStation s byensurin g SkyWes t Hu b Custome r Servic e statio n complianc e t o th e GDP . R . Statio n Manager s 1 ) Report s t o eithe rHu b Director s o rRegiona l Directors , 2 ) Responsibl e fo rStatio n Trainer s an d Deice/Anti-ic e Groun d Personne l 3 ) Maintain s workin g knowledg e an d understandin g o fth e GD P t o manag e statio n trainer s an d ram p agent s i n thei rspecifi cduties . 4 ) Ensure s sufficien t traine d an d qualifie d groun d personnel , a s wel l a s adequat e facilitie s an d equipment , ar e availabl e i n thei rrespectiv e stations . 5 ) Ensure s qualit ycontro l o fth e material s (fluids ) utilize d fo r deicing/anti-icin g unde rth e GDP , e.g . flui d meet s desire d specifications , 6 ) Ensure s al l contrac t deicing/anti-icin g servic e vendor s receiv e trainin g i n accordanc e wit h th e GD P 7 ) Ensure s contrac t companie s ar e performin g th e Custome rServic e deicing/anti-icin g functio n a s describe d i n th e GDP . 8 ) Ma ymaintai n qualification s o fa Custome rServic e deice/anti-ic e agen t a s specifie d unde r"Deice/Anti-ic e Groun d Personnel, " 9 ) Coordinate s wit h AT C an d airport authoritie s whe n deicing/anti-icing program i s i n effect . Authorize d t o ente rint o agreement s wit h th e manage ro fth e ai rtraffi ccontro l towe ra t th e particula rairpor t regardin g ai rtraffi ccontro l procedure s durin g deicing/anti-icin g conditions , 10 ) Ha s th e authorit yt o ente ri n agreement s wit h airport managemen t pertainin g t o secondarydeicing/anti-icin g location s an d pre-takeof f check/pre-takeof fcontaminatio n chec k locations , S , Statio n Trainer s 1 ) Report s t o Statio n Managers , 2 ) Maintain s workin g knowledg e an d understandin g o fth e GD P t o conduc t trainin g o fqualifie d ground personne l o n th e GDP . 3 ) Receive s annua l certificatio n trainin g fro m a Custome rServic e Groun d Operation s Instructo ro n th e GDP . 4 ) Conduct s trainin g o fqualifie d grdun d personne l o n al l aspect s o fth e GC^QO O 1 9Page : 1 3 o f1 4

SMUkS i INTRODUCTIO N Revision : 0 3 ^^""•"'^' » STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7

• EM B SP350 0 Standar d Operatin g Procedure s (SOP ) AppendixI • Crewmembe ran d Dispatche rTrainin g Manual , SP250 0 D . Th e GD P use s th e clea n aircraf t concept , whic h mean s a n aircraf t ma yno t takeof fwhe n froze n contaminant s ar e adherin g t o th e wings , contro l surfaces , propellers , engin e inlet s an d othe rcritica l surface s o fth e aircraft , 

## 8 . Objective s A . Ensur e tha t n o aircraf t take s offwit h froze n contaminant s adherin g t o th e wings , contro l surfaces , propellers , engin e inlet s an d othe rcritica l surface s o f th e aircraft . B . Ensur e tha t al l personne l involve d i n GD P hav e knowledg e o findividua l dutie s an d responsibilitie s an d adequat e guidanc e t o accomplis h require d tasks . 

### 9 . Proces s Measure s A , Tha t n o aircraf t take s offwit h froze n contaminant s adherin g t o an ycritica l surfac e o fth e aircraft . B . Tha t al l personne l involve d i n th e GD P effectivel yan d efficientl yaccomplis h thei rrespectiv e dutie s an d responsibilitie s withou t error . 

### 10 . Control s A , Th e Manage rFligh t Standard s CR J an d Manage rFligh t Standards EM B wil l revie westablishe d procedure s o n a n annua l basi s fo rconten t an d accuracy , B , Custome rsen/ic e manager s wil l revie westablishe d procedure s o n a n annua l basi s fo rconten t an d accuracy , C , Fligh t cre wan d custome rservic e deice/anti-ic e groun d personne l wil l no t accomplis h deice/anti-ic e procedure s unti l the yhav e bee n trained , D , Fligh t crewmember s ar e teste d o n th e GD P procedure s durin g groun d an d fligh t training , lOE , annua l an d rando m lin e checks . E , Trainin g module s fo rCR J an d EM B Groun d Deicin g Progra m wil l b e reviewe d b yth e ManagerFligh t Standard s CR J an d Manage rFligh t Standards EM B an d Groun d Trainin g Manage rannuall yfo rconten t an d currency , o rupo n chang e t o FA

Aand/o rindustryguidance . F , Fligh t cre wtrainin g wil l b e recorde d i n accordanc e wit h th e Crewmembe ran d Dispatche rTrainin g Manual , SP2500 , G , Trainin g fo rthes e procedure s fo rgroun d deic e crew s i s accomplishe d i n accordanc e wit h Chapte r5 , Deice/Anti-ic e Training , an d th e Custome rServic e an d Groun d Operation s Trainin g Manual , SP7018 . H . Trainin g i s recorde d i n accordanc e wit h th e Custome rServic e an d Groun d Operation s Trainin g Manual , SP7018 . I , Evaluatio n an d audit s ar e conducte d i n accordanc e wit h th e Interna l Evaluatio n Program , SP5125 , an d th e C S Interna l Audi t Program , SP5126 . SW0002 1^ a mm m - DEFINITIONS , ACRONYM S

SMMwBS t AN D ABBREVIATION S •^^ " ' "^ ' ' • STANDAR D PRACTIC E 280 0 Page : Revision : Date : 1 o f1 0

0 3 1 0 JA N 0 7 Paragrap h Pag e 1 . Definition s 1 2 . Acronym s an d Abbreviation s 8 

### 1 . Definition s A . Th e followin g ar e definition s o fterm s use d i n th e GDPM . 1 ) Activ e fros t Activ e fros t i s a fros t conditio n tha t i s activel yformin g crystals , gainin g i n mas s an d thickness , an d i s considere d a precipitatio n condition . Thi s , phenomeno n occur s whe n aircraf t surface s ar e a t o rbelo wC C an d a t o r belo wde wpoint , HOT' s ar e fo ractiv e fros t conditions . 2 ) Anti-icin g Aprocedur e use d t o provid e protectio n agains t th e formatio n o ffrost , ice , an d th e accumulatio n o fsno wo rslus h o n clea n surface s o fth e aircraf t fo r a limite d perio d o ftim e (HOT ) onc e th e aircraf t ha s bee n deiced . Usin g th e two-ste p method , afte rth e firs t ste p (deicing ) i s complete , th e secon d ste p (anti-icing ) i s accomplished , 3 ) Anti-icin g fluid s Mixture s o fheated , o runheate d wate ran d col d SAE/IS O Typ e I fluid , undilute d an d col d SAE/IS O Typ e II , Typ e II I an d Typ e I V fluids . Thes e fluid s ar e use d t o preven t contaminant s fro m adherin g t o th e aircraft , 4 ) Clea n aircraf t concep t Th e Groun d Deicin g Progra m (GDP ) use s th e clea n aircraf t concept , whic h mean s a n aircraf t ma yno t takeof fwhe n frost , ice , o rsno wi s adherin g t o th e wings , contro l surfaces , propellers , engin e inlet s an d othe rcritica l surface s o fth e aircraft , 5 ) Col d soake d Th e wing s o faircraf t ar e sai d t o b e "cold-soaked " whe n the ycontai n very col d fue l a s a resul t o fhavin g jus t lande d afte ra fligh t a t hig h altitud e o r fro m havin g bee n re-fuelle d wit h verycol d fuel . Wheneve rprecipitatio n fall s o n a cold-soake d aircraf t whe n o n th e ground , clea ricin g may occur . Eve n i n ambien t temperature s betwee n -2*' C an d +15°C , ic e o r fros t ca n for m i n th e presenc e o fvisibl e moistur e o rhig h humidit yi fth e aircraf t structur e remain s a t 0° C o rbelow . Clea ric e i s verydifficul t t o b e detecte d visuall yan d ma ybrea k loos e durin g o rafte rtakeoff . Th e followin g factor s contribut e t o cold-soaking : temperatur e an d quantit yo f fue l i n fue l cells , typ e an d locatio n o ffue l cells , lengt h o ftim e a t hig h altitud e flights , temperatur e o fre-fuelle d fue l an d tim e sinc e re-fuelling , (Definitio n provide d b yNASA ) 6 ) Col d soakin g Col d soakin g ca n caus e fros t an d ic e t o for m o n th e uppe ran d lowe rwin g du e t o condition s o frai n o rhig h relativ e humidit yan d lo wairfram e an d fue l temperature s eve n whe n ther e i s n o precipitation . SW0002 3^ a ma g M . DEFINITIONS , ACRONYM S ^^9®" ^ ° ^ ^ ° SMwwBS i AN D ABBREVIATION S Revision : 0 3 ^^"'''^'' * STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 12 ) Critica l surface s Critica l surface s ar e thos e surface s o fth e aircraf t tha t mus t b e fre e o f froze n contaminant s prio rt o takeoff . Refe rt o Appendi xA , Effect s o fContamination , fo rth e lis t o fcritica l surface s fo rEM B an d CR J aircraft . 13 ) CR J Refer s t o operationa l procedures , policies , practices , and/o ritem s tha t ar e i n commo n wit h th e CR J 200 , CR J 70 0 an d CR J 90 0 aircraft . 14 ) CR J 20 0 Thi s aircraf t i s typ e certificate d a s a CL-600-2B19 . 15 ) CR J 70 0 Thi s aircraf t i s typ e certificate d a s a CL-600-2C10 . 16 ) CR J 90 0 Thi s aircraf t i s typ e certificate d a s a CL-600-2D24 . 17 ) Deice/anti-ic e groun d personne l Groun d personne l traine d t o conduc t groun d deicing/anti-icin g i n accordanc e wit h th e SkyWes t Airline s GDP . 18 ) Deicin g Aprocedur e use d t o remov e frost , ice , slush , o rsno wfro m th e aircraf t i n orde rt o provid e clea n surfaces . Th e procedur e ca n b e accomplishe d usin g fluids , infrare d energy , mechanica l means , o rb yheatin g th e aircraft . Deicin g flui d i s usuall yapplie d heate d t o ensur e maximu m deicin g efficiency . 19 ) Deicin g fluid s Mixtur e o fheate d wate ran d heate d SAE/IS O Typ e 1 fluid . Thes e fluid s ar e use d t o remov e contaminant s fro m aircraft , 20 ) Deicin g method s • Mechanica l remova l - Padde d broom s and/o rbrushe s mayb e use d t o remov e larg e accumulation s o fsno wfro m th e wing s befor e flui d application , • One-ste p deicing/anti-icin g - Heate d flui d i s applie d t o remov e froze n contaminant s an d provid e limite d anti-ic e protection , • Two-ste p - Afte rth e firs t ste p (deicing ) i s complete , th e secon d ste p (anti-icing ) i s accomplishe d t o inhibi t th e formation o radhesio n o f froze n contaminant s o n treate d surfaces , 21 ) Embrae rEM B 12 0 Brasili a Thi s aircraf t i s referre d t o a s th e EM B 120 , 22 ) Fligh t cre w Thi s i s a referenc e t o th e captai n an d firs t officer . 23 ) Fligh t crewmembe ro rfligh t dec k crewmembe r Thi s ha s th e sam e meanin g a s captai n o rfirs t officer . SW0002 5TEMPORAR YREVISIO N GDP M 07-1 3 Page : 1 of2 AIRLINES . GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 2 1 NO V 0 7 

### PRE-TAKEOF F CONTAMINATIO N CHEC KDEFINITIO N ~ CHAPTE R 2

• INSER TTHI S T R BEFOR E PAG E 5 I N CHAPTE R 2 o fth e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised , • Thi s T R revise s th e NOT E i n ite m #37 , Pre-takeof fcontaminatio n check , 

### [ 1 . Definition s ] 37 , Pre-takeof fcontaminatio n chec k Achec k conducte d afte rth e aircraft' s HO Tha s bee n exceede d t o ensur e th e wings , contro l surfaces , an d othe rcritica l surface s ar e fre e o fal l froze n contaminants . Thi s chec k mus t b e complete d withi n 5 minute s prio rt o takeoff .

NOT E Th e Pre-takeof fContaminatio n Chec k i s authorize d fo rth e CR J 700/90 0 aircraf t onl ya t thi s time .



# L SW0002 7^ a jtm a M . DEFINITIONS , ACRONYM S

SkWyBS t AN D ABBREVIATION S ^ ^ " " " " ' • STANDAR D PRACTIC E 280 0 Page : Revision : Date : 5 o

f1 0 0 3 1 0 JA N 0 7 31 ) Hoarfros t I s a unifor m thi n whit e deposi t o ffin e crystallin e texture , whic h form s o n expose d surface s durin g below-freezing , calm , cloudles s night s wit h th e ai ra t th e surfac e clos e t o saturatio n bu t wit h n o precipitation . Th e deposi t i s thi n enoug h fo rsurfac e feature s underneath , suc h a s pain t lines , marking s an d lettering , t o b e distinguished . 32 ) Holdove rTim e (HOT ) Th e Holdove rTim e (HOT ) rang e i s a n estimat e o fth e tim e tha t th e deicing/anti-icin g flui d wil l b e effectiv e i n preventin g th e formation o ffrost , ice , o rth e accumulatio n o fsno wo n a treate d surface . HO Tbegin s whe n th e fina l applicatio n o fth e deicing/anti-icing flui d commence s an d expire s whe n th e deicing/anti-icin g flui d lose s it s effectiveness , e.g. , whe n ic e o r sno wbegin s t o for m o n o ri n th e fluid . 33 ) Nea t flui d No t dilute d wit h othe rsubstances . 34 ) Pos t deic e chec k Conducte d b ydeice/anti-ic e groun d personnel . Ensure s al l critica l surface s ar e fre e o ffroze n contaminant s and/o rresidua l anti-ic e fluids . Thi s chec k

i s separat e an d distinc t fro m th e pos t anti-ic e check , 35 ) Pos t anti-ic e chec k Conducte d b ydeice/anti-ic e groun d personnel . Ensure s a unifor m applicatio n o fanti-ic e flui d an d tha t al l critica l surface s ar e fre e o ffroze n contaminants , 36 ) Pre-takeof fchec k Achec k o fth e aircraft' s wings , o rrepresentativ e aircraf t surface s fo r froze n contaminants . Thi s chec k i s conducte d withi n th e aircraft' s HOT , jus t prio rt o takeoff , an d ma yb e mad e b yobservin g representativ e surface s fro m whateve rvantag e poin t i n th e aircraf t th e PI C determine s wil l giv e a n accurat e indicatio n o fth e conditio n o fth e aircraft , 37 ) Pre-takeof fcontaminatio n chec k Achec k conducte d afte rth e aircraft' s HO Tha s bee n exceede d t o ensur e th e wings , contro l surfaces , an d othe rcritica l surface s ar e fre e o fal l froze n contaminants . Thi s chec k mus t b e complete d withi n 5 minute s prio rt o takeoff , NOT E Th e Pre-takeof fContaminatio n Chec k i s no t authorize d fo rSkyWes t Airline s a t thi s time , 38 ) Representativ e surfac e • I s th e surfac e tha t i s checke d whil e conductin g th e Pre-takeof fCheck . • I s no t limite d t o a treate d surfac e • Canno t b e a heate d surfac e • Should b e on e o fth e firs t surface s t o b e deice d • Mus t b e clearlysee n t o determin e whethe ro rho t froze n contaminant s ar e forming , o raccumulatin g o n th e surface , SW0002 9AI « L I N g S a DEFINITIONS , ACRONYM S AN D ABBREVIATION S STANDAR D PRACTIC E 280 0 Page : 7 o f1 0 Revision : 0

3 Date : 1 0 JA

N 0 7 44 ) Supplementa l operation s - 119. 3 Supplementa l operatio n mean s an ycommo n carriag e operatio n fo r compensatio n o rhir e conducte d wit h an yairplan e describe d i n paragrap h (1 ) o fthi s definitio n tha t i s a typ e o foperation describe d i n paragrap h (2 ) o fthi s definition : (1 ) Airplanes : (i ) Airplane s havin g a passenger-sea t configuratio n o fmor e tha n 3 0 seats , excludin g eac h crewmembe rseat ; (ii ) Airplane s havin g a payloa d capacit yo fmor e tha n 7,50 0 pounds ; o r (ill ) Eac h propeller-powere d airplan e havin g a passenger-sea t configuratio n o fmor e tha n 9 seat s an d les s tha n 3 1 seats , excludin g eac h crewmembe rseat , tha t i s als o use d i n domesti co rfla g operation s an d tha t i s s o liste d i n th e operation s specification s a s require d b y119.49(a)(4 ) fo r thos e operations ; o r (iv ) Eac h turboje t powere d airplan e havin g a passenge rsea t configuratio n o f1 o rmor e an d less tha n 3 1 seats , excludin g eac h crewmembe rseat , tha t i s als o use d i n domesti co rfla g operation s an d tha t i s s o liste d i n th e operation s specification s a s require d b y119.49(a)(4 ) fo rthos e operations , (2 ) Type s o foperation : (i ) Operation s fo rwhic h th e departur e time , departur e location , an d arriva l locatio n ar e specificall ynegotiate d wit h th e custome ro rth e customer' s representative ; (ii ) All-carg o operations ; o r (iii ) Passenger-carryin g publi ccharte roperation s conducte d unde rpart 38 0 o fthi s title . 45 ) Super-coole d Larg e Droplet s (SLD ) Refer s t o drople t size s tha t hav e a media n volumetri cdiamete rabov e 5 0 micron s an d ar e a t temperature s belo wfreezing , ye t stil l i n a liqui d state , 46 ) Tactil e chec k Aphysica l (touch ) inspectio n o fth e win g upper-surfac e are a t o determin e tha t th e wing s ar e fre e (no t adhering ) fro m froze n contaminants . 47 ) Viscosit y Indicate s a stiffnes s o rthicknes s o fa fluid ; havin g a resistanc e t o flow . Th e highe rth e viscosit ynumber , th e thicke rth e fluid . 

### SW0003 1 nU&DTC O T\A/ n

# SM¥BS t 1 ^ AI R L I N E S » DEFINITIONS , ACRONYM S AN D ABBREVIATION S STANDAR D PRACTIC E 280 0 Page : 9 o f1 0 Revision : 0 3 Date : 1 0 JA N 0 7 

# 1 1 1 1 PAX PI C RO N SA E SA T SI C SL D SO P TA T U A UA X VO L Passenger(s )

Pilot-in-Comman d (o rcaptain ) Remai n Overnigh t Societ yo fAutomotiv e Engineer s Stati cAi rTemperatur e Second-in-Comman d (o rfirs t officer ) Supercoole d Larg e Droplet s Standar d Operatin g Procedure s Tota l Ai rTemperatur e Unite d Airlines Unite d Expres s Volum e



### SW0003 3

t k I I I AIPage : 1 o f 6 SloMlBS i MANAGEMEN T PLA N Revision : 0 3 ^^"'"^'' " STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 Paragrap h Pag e 1 . Progra m Document s an d Operation s Specification s 1 2 . Responsibilit y1 3 . Implementatio n 1 4 . Incorporatio n i n Manual s 1 5 . Coordinatio n 1 6 . Exampl e o fCR J / EM B Airpor t Bulleti n Bookle t 2 7 . Exampl e o fStatio n Profil e Screen s 4 

### 1 . Progra m Document s an d Operation s Specification s A . Complianc e wit h Op s Spe cA023 , Authorizatio n t o Us e a n Approve d Procedur e fo rDeterminin g Operation s Durin g Groun d Icin g Conditions , i s mandatory , 

### 2 . Responsibilit y A , A t eac h airport wher e condition s conduciv e t o icin g exist , th e statio n manage r o rthei rdesigne e i s responsibl e fo rensurin g tha t th e GD P i s implemented . 

### 3 . Implementatio n A , Whe n condition s conduciv e t o icin g exis t at a n airport , th e statio n manage r o rthei rdesigne e wil l ensure : 1 ) Deicing/anti-icin g equipmen t i s operativ e an d available , 2 ) Qualifie d deicing/anti-icin g ground personne l ar e availabl e t o conduc t deicing/anti-icin g operations . 3 ) Deicing/anti-icin g fluid s ar e available . B . Refe rt o th e Deicing/Anti-icin g Pla n Implementatio n Procedure , 

### 4 . Incorporatio n I n Manual s A , A detaile d descriptio n o fth e GD P i s incorporate d i n thi s Manua l fo r managemen t personnel , statio n personnel , fligh t crewmembers , and . dispatcher s fo rus e whe n conductin g operation s unde rgroun d icin g conditions , 

### 5 . Coordinatio n A , Adetaile d groun d deicing/anti-icin g pla n fo reac h airport , includin g coordinatio n betwee n affecte d entities , i s foun d i n th e fligh t dec k Airpor t Bulleti n booklet , o ri n Statio n Profiles , 

### SW0003 5 CHAPTE R THRE E

# SMWes t

^ AI R L I N E S » MANAGEMEN TPLA N STANDAR D PRACTIC E 280 0 Page : 3 o f6 Revision : 0

3 Date : 1 0 JA

N 0 7 B . Pag e 2 include s deicin g information . RAM P SERVICE S • Ram p service s provide d b ySkyWes t • Potabl e wate ri s availabl e • La vservic e i s availabl e • Externa l powe ri s availabl e • High-pressur e ai ri s availabl e fo rengin e start s CUSTOME R SERVIC E • Provide d b yDelt a • Fligh t releas e wil l b e delivere d t o th e aircraft , o rmayb e obtaine d i n operations , locate d a t ram p leve l beneat h Gat e 2 0 DEIC E SERVIC E Provide d b ySkyWes t Aircraf t wil l b e deice d a t th e gat e Typ e 1 an d Typ e I V availabl e Deic e Truc k

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SW0003 9Page : 1 o f2 0 SkyWBS t DEICE/ANTMC E PROCEDURE S Revision : 03 •^^'"'"''' * STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 Paragrap h Pag e 1 . Delce/Anti-ic e Procedure s Flo wChar t 1 2 . Contacts . 3 3 . Deicing/Anti-icin g Progra m Implementatio n Procedur e 3 4 . Deicing/Anti-lcIn g Procedure s • Genera l 6 5 . CR J an d EM B Col d Weathe rPre-fllgh t Inspectio n Procedur e 9 6 . Deicing/Anti-icin g an d Pos t Deicing/Anti-icin g Procedure s 1 0 7 . Pos t Deic e Chec k Procedur e 1 3 8 . CR J an d EM B Anti-Icin g an d Pos t Anti-Icin g Procedure s (2-Step ) 1 3 9 . Pos t Anti-Icin g Chec k Procedur e 1 3 10 . Pre-takeof fChec k Procedur e (Withi n HOT ) 1 4 11 . Supplementa l Operation s Procedure s 1 5 12 . Deicin g Flui d Sensitiv e Area s 1 7 

### 1 . Delce/Anti-ic e Procedure s Flo wChar t A . SkyWes t Airlines ground deicing/anti-icin g procedure s ar e designe d t o ensur e tha t aircraf t d o no t takeof fwit h froze n contaminant s adherin g t o critica l surfaces . Th e flo wchar t o n th e nex t pag e (Figur e 1 ) i s a visua l representatio n o fth e deice/anti-ic e proces s an d assume s tha t condition s conduciv e t o icin g exist . Procedure s depicte d i n th e flo wchart ar e discusse d i n detai l i n thi s chapter .

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### SW0004 3AIRLINES * DEICE/ANTI-IC E PROCEDURE S STANDAR D PRACTIC E 280 0 Page : 3 of2 0 Revision : 0 3 Date : 1 0 JA N 0 7 

### 2 . Contact s A . Thi s chapte rinclude s al l Custome rService , Fligh t Contro l an d Fligh t Operation s policie s an d procedure s associate d wit h groun d deicing . Question s concernin g thes e procedure s shoul d b e directe d t o th e followin g positions : Fligh t Operations : Custome rService : Fligh t Control : Manage rFligh t Standard s CR J Manage rFligh t Standard s EM B C S Groun d Operation s Trainin g Manage r Directo rOperatio n Contro l Cente r 

### 3 . Deicing/Anti-icin g Progra m Implementatio n Procedur e A . Procedur e Responsibilit y 1 ) Th e Directo ro fStation s ha s responsibilit yfo rth e Deicing/Anti-icin g Implementatio n Plan , 2 ) Th e Directo rOperatio n Contro l Cente rha s responsibilit yfo rth e Deicing/Anti-icin g Implementatio n Pla n Procedur e a s i t relate s t o aircraf t dispatchers , 3 ) Th e Directo rCustome rServic e Trainin g ha s responsibilit yfo rth e Deicing/Anti-icin g Implementatio n Pla n Procedur e a s i t relate s t o deice/anti-ic e ground personne l an d contractors . B . Procedur e Authorit y 1 ) C S Groun d Operation s Trainin g Manage rha s authorit yt o establis h an d chang e thi s procedur e a s i t relate s t o deice/anti-ic e groun d personne l an d contractors , 2 ) Directo rOperatio n Contro l Cente rha s authorit yt o establis h an d chang e thi s procedur e a s i t relate s t o aircraf t dispatchers , 3 ) Statio n Manage ro rthei rdesigne e ha s th e authorit yt o implemen t th e pla n a t thei rstation , C . Operationa l Dutie s an d Responsibilitie s 1 ) Th e C S Groun d Operation s Trainin g Managerha s responsibilit yt o b e th e subjec t matte rexpert o n thi s procedure a s i t relate s t o groun d deicing/anti-icin g personne l an d contractors , 2 ) Statio n Managers , thei rdesignees , and/o rdeicin g contractor s hav e responsibilit yt o ensur e thi s procedure i s accomplishe d i n accordanc e wit h th e GDPM . 3 ) Th e Dispatc h Superviso rha s responsibilit yt o ensur e aircraf t dispatcher s ar e thoroughl yfamilia rwit h system-wid e weathe ran d othe rcondition s tha t ma yaffec t th e safet yo fflight , an d tha t the yprovid e a n outgoin g briefin g t o oncomin g dispatchers , 4 ) Fligh t Crew s hav e responsibilit yt o infor m statio n personne l whe n the y observ e condition s conduciv e t o icin g a t th e statio n an d tha t deic e may b e required . 

### SW0004 5 r^uAPTP R POU R^LuWk» ^ TEMPORAR YREVISIO N GDP M 07-1 1 Page : 1 o f2 ^^^yyTTyfT^f . GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 2 1 NO V 0 7 

### DEICING/ANTI-ICIN G PROGRA M IMPLEMENTATIO N PROCEDUR E

REFERENC E - CHAPTE R 4

• INSER TTHI S TR BEFOR E PAG E 5 I N CHAPTE R 4 o fth e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised . • Thi s temporaryrevisio n correct s th e referenc e i n par . G . 2 ) an d 3 ) a s show n below , 

### [ 3 . Deicing/Anti-icin g Progra m Implementatio n Procedur e ] (N O CHANG E t o par . E o rF ) G . Procedur e 1 ) Whe n condition s conduciv e t o icin g exist : a ) Statio n Manage ro rDesignee : Determine s statio n readines s t o conduc t deicing/anti-icin g operations . (1 ) Deicing/anti-icin g equipment i s operativ e an d available , (2 ) Qualifie d deicing/anti-icin g groun d personne l ar e availabl e t o conduc t deicing/anti-icing operations , (3 ) Deicing/anti-icin g fluid s ar e available . b ) Statio n Manage ro rDesignee : Implement s th e Deicing/Anti-lcin g Pla n Procedure , I 2 ) Whe n th e statio n meet s al l thre e condition s i n G.I ) a) , th e procedur e

end s here , I 3 ) Whe n an yo fth e thre e condition s i n G.I ) a ) canno t b e met :

a ) Statio n Manage ro rDesignee : Contac t th e dispatc h superviso ro n dut ywit h th e followin g information : (N O OTHE R CHANGE S o n thi s pag e o ri n thi s paragraph. )



### SW00047Page : Revision : Date : 5 o f2 0

0 3 1 0 JA N 0 7 Sk%MlBS t DEICE/ANTI-IC E PROCEDURE S ^^'•"•""' • STANDAR D PRACTIC E 280 0 2 ) Condition s conduciv e t o icin g mayoccu rwhe n th e OA Ti s a t o rbelo w 10°C(50''F)and : a ) Visibl e moistur e i s present , o r b ) Ther e i s moistur e o n th e wing , o r c ) Win g fue l temperatur e i s O' C (32°F ) o rless , an d th e differenc e betwee n th e OATan d de wpoin t temperatur e i s 3 X (5°F ) o rless , o r d ) Atmospheri ccondition s hav e bee n conducive t o fros t formation , o r e ) Water , ice , o rsno wo n th e ramp , runwa yand/o rtaxiway , 3 ) Maintainin g a constan t awarenes s o fairport condition s i n orde rt o determin e i fcondition s conduciv e t o icin g exis t i s th e share d responsibilit y o fth e statio n managero rthei rdesigne e an d th e fligh t crew . Th e PIC , notin g tha t condition s conduciv e t o icin g exist , shal l queryth e statio n t o determin e i fstatio n personne l ar e awar e o fthes e conditions . I fthe yar e not , th e PI C shal l as k

th e statio n managero rthei rdesigne e (operations ) t o implemen t th e GDP . 4 ) Pilot s ma yreques t deicing/anti-icin g an ytim e the ydetermin e a need , whethe rcondition s conduciv e t o icin g exis t o rnot , Areques t fro m th e PI C t o deice/anti-ic e a n aircraf t fo ra specifi creaso n (i.e . col d soake d wings ) doe s no t automaticall yrequir e implementatio n o fth e GDP , F, Objectiv e 1 ) Ensur e Statio n Managers , o rthei rdesignees , ar e abl e t o determin e condition s conduciv e t o icing , 2 ) Ensur e station s hav e th e capabilit yt o deice/anti-ic e aircraf t upo n request , 3 ) Ensur e station s alway s infor m Fligh t Contro l o fthei rinabilit yt o conduc t deicing/anti-icin g operation s whe n condition s conduciv e t o icin g exist , 4 ) Whe n condition s conduciv e t o icin g exist , ensur e th e Operatio n Contro l Cente rdoe s no t dispatc h aircraf t t o station s wher e deicing/anti-icin g capabilitie s d o no t exist , G . Procedur e 1 ) Whe n condition s conduciv e t o icin g exist : a ) Statio n Managero rDesignee : Determine s statio n readines s t o conduc t deicing/anti-icin g operations , (1 ) Deicing/anti-icin g equipment i s operativ e an d available . (2 ) Qualifie d deicing/anti-icin g groun d personne l ar e availabl e t o conduc t deicing/anti-icin g operations , (3 ) Deicing/anti-icin g fluid s ar e available . b ) Statio n Manage ro rDesignee : Implement s th e Deicing/Anti-lcin g Pla n Procedure , 2 ) Whe n th e statio n meet s al l thre e condition s I n F1) , th e procedur e end s here . 3 ) Whe n an yo fth e thre e condition s i n F1 ) canno t b e met : a ) Statio n Manage ro rDesignee : Contac t th e dispatc h superviso ro n dut ywit h th e followin g information : SW0004 9Page : 7 o f2 0 SkyWBS i DEICE/ANTI-IC E PROCEDURE S Revision : 03 ^^"'^'^^' * STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 07 A . Procedur e Responsibilit y 1 ) Manage rFligh t Standard s CR J an d Manage rFligh t Standard s EM B hav e responsibilit yfo rth e Col d Weathe rPre-Fligh t Inspection , Tactile , Deice, Anti-ice , Pos t Deice , Pos t Anti-ic e an d Pre-TakeoffChec k procedure s include d i n thi s chapte ra s the yappl yt o Fligh t Crews , Manage rFligh t Standard s CR J an d Manage rFligh t Standard s EM B hav e th e authorit yt o establis h an d chang e thes e procedure s a s the yappl yt o thei rrespectiv e aircraft . 2 ) Th e Directo ro fCustome rServic e Trainin g ha s responsibilit yfo rth e Deicing , Anti-icing , Pos t Deicing , Pos t Anti-icin g procedure s include d i n thi s chapte ra s the yrelat e t o Custome rServic e Deice/Anti-ic e Personne l an d contractors , 3 ) Th e C S Groun d Operation s Trainin g Manage rha s authorit yt o establis h an d chang e thes e procedure s a s the yrelat e t o deice/anti-ic e personne l an d contractors , B , Operationa l Dutie s an d Responsibilitie s 1 ) Th e Manage rFligh t Standards CR J an d Manage rFligh t Standard s EM B ar e subjec t matte rexpert s o n thei rrespectiv e aircraft . A s such , the y ar e als o th e subjec t matte rexpert s o n al l deicing/anti-icin g procedure s containe d i n thi s chapte ra s the yrelat e t o fligh t dec k crewmember s tha t operat e thei rrespectiv e aircraft . The yadvis e th e Training/Standard s Departmen t an d C S Groun d Operation s Trainin g Departmen t o f necessarychange s t o thi s procedure , 2 ) Th e C S Groun d Operation s Trainin g Manage ri s th e subjec t matte rexper t o n al l deicing/anti-icin g procedure s a s the yrelat e t o Custome rServic e deicing/anti-icin g groun d personne l an d contractors , 3 ) Manage rFligh t Standard s CR J an d Manage rFligh t Standard s EMB , C S Groun d Operation s Trainin g Manager , Directo rOperatio n Contro l Cente r o rthei rdesignate d representative s revie wth e procedure s i n thi s chapte r annuall yfor'conten t an d currency . Revie wma yals o b e necessarywhe n guidanc e provide d b yth e FA Aand/o rindustryan d aircraf t manufacture r occurs , 4 ) CR J an d EM B ground/fligh t instructor s an d chec k airme n mus t hav e a thoroug h understandin g an d knowledg e o fth e GD P a s containe d i n th e GDPM , an d b e abl e t o instmc t an d evaluat e th e procedure s containe d i n thi s chapte ra s the yappl yt o fligh t dec k crewmembers , 5 ) Chec k

airma n hav e th e responsibilit yt o asses s PIC/SI C knowledg e o f thes e procedure s a s outline d i n th e GDP M an d th e aircraf t specifi cSO P Appendi xI durin g lO E an d annua l an d rando m lin e checks , t o ensur e satisfactoryknowledg e an d understanding , 6 ) CR J an d EM B trainin g manager s hav e th e responsibilit yt o trai n fligh t crewmember s ho wt o properl yaccomplis h al l procedure s i n accordanc e wit h th e writte n procedure s containe d i n thi s chapte ra s the yappl yt o fligh t dec k

crews , 7 ) Th e PI C ha s th e responsibilit yt o ensur e tha t th e procedure s include d i n thi s chapte ran d th e aircraf t specifi cSO P appendix , a s the yappl yt o flig&WOOOS l

# Sftyflfes r

^ AIRLINES * DEICE/ANTI-IC E PROCEDURE S STANDAR D PRACTIC E 280 0 Page : 9 o f2 0 Revision : 0

3 Date : 1 0 JA

N 0 7 8 ) SkyWes t an d Contrac t deice/anti-ic e groun d personne l wil l follo wth e procedure s i n thi s chapter . 9 ) Trainin g module s fo rCR J an d EM B Groun d Deicing/Anti-icin g procedure s wil l b e reviewe d byth e Manage rFligh t Standards CR J an d Manage r Fligh t Standard s EM B an d C S Groun d Operation s Trainin g Manage r annuall yfo rconten t an d currency , o rupo n chang e t o FA Aand/o rindustry guidance . Proces s Measuremen t 1 ) lE P audi t (TBD ) 2 ) Operation s Audi t (TBD ) 3 ) Externa l audit s (FAA , DOD , RAA ) TB D 4 ) Suggestio n Progra m (TBD ) 

### 5 . CR J an d EM B Col d Weathe rPre-fligh t Inspectio n Procedur e A , Polic y 1 ) Th e Col d Weathe rPrefligh t Inspectio n mus t b e performe d bya fligh t dec k crewmember , unde rth e followin g circumstances : a ) Whe n condition s conduciv e t o icin g exist , b ) Whe n th e aircraf t ha s remaine d overnigh t (RON ) an d ma yhav e froze n contaminants , du e t o th e exposur e t o fros t o rprecipitation , whic h coul d involv e th e entir e airframe , c ) O n an ythru-fligh t wher e residua l ic e fro m th e inboun d fligh t ma y exis t o n airfram e surface s o rcomponents . d ) Whe n col d soa k

ic e i s suspecte d i n th e fue l tan k area , 2 ) Th e Col d Weathe rPrefligh t Inspectio n consist s o fa visua l and/o rtactil e inspectio n o fth e aircraf t critica l surface s fo rfroze n contaminants . B , Objectiv e 1 ) To determin e i fth e critica l surface s ar e fre e o ffroze n contaminants . 2 ) To determin e i fdeicing/anti-icin g procedure s ar e required . C , Procedur e 1 ) Visuall yinspec t th e critica l surface s fo raccumulatio n o ffroze n contaminants , 2 ) I fi t canno t b e determine d b yvisua l inspectio n tha t th e critica l surface s ar e fre e o ffroze n contaminants , accomplis h a tactil e check , a ) Tactil e Chec k

Procedure , To accomplis h a tactil e check , perfor m th e followin g step : (1 ) Wip e finge rtip s acros s th e win g leadin g edge , win g forwar d an d rea ruppe rsurfaces . I t mus t b e assume d tha t th e surfac e i s contaminate d i fan yseams , screws , o rrivet s canno t b e fel t tha t woul d otherwis e b e apparen t unde rnon-icin g conditions.sw0005 3 rHAPTF R FOU R^ig%A/IU»^ fTEMPORAR YREVISIO N GDP M 07- 6 Page : 1 of1

^'VEWFPE^ , GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 1 4 SE P 0 7 

### COL D WEATHE R PRE-FLIGH TINSPECTIO N - CHAPTE R 4

• INSER TTHI S T R FOLLOWIN G PAG E 1 0 I N CHAPTE R 4 o fth e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised . • Thi s temporaryrevisio n delete s th e EM B limitatio n an d revise s th e tex t an d tabl e a s indicate d below , 

### [ 5 . CR J an d EM B Col d Weathe rPre-fligh t Inspectio n Procedur e ] 4 ) N O CHANG E I 5 ) Takeoffi s permitte d wit h fros t —> •adherin g t o th e undersid e o fth e win g fue l tan k are a tha t i s cause d b ycol d soake d fue l i n th e followin g accumulate d amount : CR J Maximu m 1/ 8 inc h laye ro ffros t (N O OTHE R CHANGE S O N THI S PAGE )



### SW0005 5AIRLINES * DEICE/ANTI-IC E PROCEDURE S STANDAR D PRACTIC E 280 0 Page : 1 1 o f20 Revision : 0 3 Date : 1 0 JA N 0 7 B . Polic y 1 ) Th e nee d fo rdeicing/anti-icin g i s determine d byth e PIC . 2 ) Deicin g i s a 1-ste p proces s use d t o remov e froze n contaminant s fro m th e aircraft , • Deicin g procedure s mus t b e performe d anytim e i t ha s bee n determine d tha t froze n contaminant s ar e adherin g t o an ycritica l surfac e o fth e aircraft . 3 ) Anti-icin g i s a 2-ste p metho d use d t o provid e protectio n agains t th e formatio n o ffroze n contaminant s o n clea n surface s o fth e aircraf t onc e th e aircraf t ha s bee n deiced . • Anti-icin g procedure s wil l b e performe d onl yi fi t i s determine d tha t a n extende d holdove rtim e wil l b e require d i n orde rt o preven t th e accumulatio n o ffroze n contaminant s o n th e critica l suriface s prio rt o takeoff . 4 ) Deice/anti-ic e ground personne l wil l no t appl ydeice/anti-ic e flui d withou t establishin g communicatio n wit h a fligh t crewmember . Thi s include s RO N aircraft . 5 ) Flui d applicatio n procedure s a t th e gat e are a wil l b e initiate d afte r passenge rboardin g i s complete , th e mai n cabi n doo rclose d an d communicatio n ha s bee n establishe d wit h th e fligh t crew , 6 ) Applicatio n o fdeicing/anti-icin g fluid wil l begi n a t th e lef t win g ti p an d continu e around th e entir e aircraft , unti l arrivin g a t th e startin g point . Thi s identifie s th e left win g a s th e representativ e surface . Commencin g flui d applicatio n a t an ylocatio n othe rtha n th e lef t win g mus t b e approve d b yth e PIC . Th e CR J aircraf t shal l b e deice d wit h a t leas t on e mai n engin e runnin g an d th e AP U shu t down . Th e Directo ro fFligh t Operation s mus t approv e al l exception s t o thi s polic yi n advance . Thes e exception s wil l b e publishe d i n th e Statio n Profil e an d appropriat e fligh t dec k Airport Bulleti n booklet . Th e EM B aircraf t wil l b e anti-ice d (Typ e IV ) wit h th e engine s shu t down . Th e EM B aircraf t wil l b e deice d wit h th e engine s shu t dow n i fa deic e towe ri s bein g use d instea d o fa deic e truck , Deice/anti-ic e groun d personne l mus t accomplis h a pos t deicing/anti-icin g chec k respectively , t o confir m th e critica l surface s ar e fre e o ffroze n contaminant s and/o rresidua l fluids , an d ensur e a unifor m applicatio n o fanti-ic e fluid. Shoul d th e critica l surface s no t b e clea n o rfluid i s no t uniform , th e deice/anti-ic e proces s mus t b e repeated , 11 ) A n aircraf t tha t ha s bee n anti-ice d canno t receiv e anothe rapplicatio n o f anti-icin g fluid withou t first bein g deiced . 12 ) A n additiona l Pos t Deic e Chec k i s require d durin g an ysubsequen t deicin g applicatio n t o ensur e th e critica l surface s ar e fre e o ffroze n contaminants , 13 ) Flui d i s applie d t o flight contro l surface s fro m th e leadin g t o trailin g edg e an d fro m win g an d elevato rtip s toward s th e fuselage , 14 ) I t ma yb e necessaryt o spra yfro m th e trailin g edg e forwar d whe n ic e accumulatio n i s presen t i n area s suc h a s flap track s an d contro l cavitiesw0005 7 7 )
8 ) 9 ) 10 )

r^UADTC O c m I PPage : 1 3 o f2 0 StoMkS i DEICE/ANTI-IC E PROCEDURES Revision : 0 3 •^-'"•"''' • STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 

### 7 . Pos t Deic e Chec k Procedur e A , Deice/anti-ic e ground personnel : Complet e th e pos t deic e chec k byvisuall y inspectin g th e aircraft' s critica l surface s fo rfroze n contaminant s and/o r residua l fluids durin g deic e fluid application , 1 ) Whe n froze n contaminant s and/o rresidua l fluids ar e foun d o n an ycritica l surface , subsequen t deicin g o fth e applicabl e surface s i s required . B . Deice/anti-ic e ground personnel : Communicat e Elemen t E o f th e Communicatio n Element s Tabl e t o th e flight crew . Example : Deice/anti-ic e groun d personnel : "Aircraf t 186SW , pos t deic e chec k complete. " 1 ) Fligh t crew : Acknowledg e receip t o fthi s communication . Example : Fligh t crew : "186SW , understan d pos t deic e chec k complete. " 2 ) PIC : Ensur e tha t al l element s outline d i n th e Communicatio n Element s Tabl e hav e bee n communicated . (Thi s tabl e i s containe d o n th e bac k sid e o fth e Fligh t Dec k

Deicin g Checklist. ) 3 ) Fligh t crew : Reconfigur e aircraf t whe n th e Pos t Deic e Chec k ha s bee n successfull ycompleted . Procee d t o tax i fo rtakeoff , an d accomplis h norma l checklists . Conside rdelayin g flap extensio n an d tax i chec k whe n ramp s an d taxiway s ar e contaminated , 

### 8 . CR J an d EM B Anti-Icin g an d Pos t Anti-Icin g Procedure s (2-Step ) A , Procedur e Whe n Anti-icin g i s required : 1 ) Deice/anti-ic e groun d personnel : Notifyth e flight cre wan d specify : a ) Th e beginnin g tim e o fth e final anti-icin g application , an d b ) Th e representativ e surface . Example : (Deice/anti-ic e personnel) : "Beginnin g fina l flui d applicatio n a t th e lef t wing , tim e i s (militar ytime). " 2 ) Fligh t crew : Not e an d respon d wit h th e militarytim e an d refe rt o th e Holdove rTable s t o establis h a HOT , Example : Fligh t crew : "Roger , (militar ytime). " 3 ) Deice/anti-ic e ground personnel : Begi n th e applicatio n o fanti-ic e fluid, 

### 9 . Pos t Anti-Icin g Checi t Procedur e A . Procedur e SW0005 9

### &atJIMU^c § TEMPORAR YREVISIO N GDP M 07-1 0 Page : 1 o f 6 ^'Vrffyyr^f , GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 2 1 NO V 0 7 

### PRE-TAKEOF F CONTAMINATIO N CHEC KPROCEDUR E AN D OPERATION S I N HEAV YSNO W~ CHAPTE R 4

• INSER T THIS TRBEFOR

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l th e manua

l i s revised . • Thi s T Radd s procedure s fo

r th e Pre-Takeof

f ContaminationCheck

an dOperation s i nHeav y Snow a s par . 1 1 an d12 . Th e remaining paragraph s wil l b e renumbere di

n th e next revision . 

### 11 . Pre-takeof

f Contaminatio nChec k (HO T Exceeded ) CR J 700/90 0 A. Operationa l Dutie s an dResponsibilitie s i ) Th e PIC ha s th e responsibilit y t o ensur e tha t

thi s procedure i s accomplished ; prio

r to takeof f whenth e aircraf

t ha s bee ndeiced/anti-ice d an dth e HO

T exceeded , t o determin e tha t th e critica l surface s o

f th e aircraf t ar e free o f froze ncontaminants , B . Polic y 1 ) Th e Pre-takeof

f ContaminationChec k

Procedure i s performedto ensur e that th e aircraft' s critica

l surface s ar e free o

f froze ncontaminant s prio

r to takeoff . 2 ) Th e Pre-takeof

f ContaminationChec k

Procedure i s authorize dfo r th e CR J 700/90 0 only . 3 ) Th e Pre-takeof

f ContaminationCheck

Procedure mus t

b e accomplishe d whenfreezing or

froze nprecipitationha s bee npresen t sinc e cornpletion o f th e Pos t Deicing/Anti-icin

g Chesc k if , a ) Th e HO

T ha s bee nexceeded , o r b ) Th e HO

T i s n o longer

validdu e t o changin g weather conditions , o

r c ) Operation s i

nHeavy Snov*

^ ar e bein g conducted , or d ) Th e Pre-Takeof

f Chec k (withi nHOT ) wa s unsatisfactory , 4 ) Takeof

f mus t occur withi nfive (5 ) minute s o

f th e completiono

f th e Pre-takeof f Contamiinatio

nChec k Procedure check . 5 ) Th e Pre-takeof

f Cdntamihatid

hCheck Pfo^^edur e i s accomplishe dfro

m ;/••;•• inside'the:Cabin^•;:/•;,••.:-,;^. . ••-. ^ :/••-,:^:;/':;- ^ 6 ) Th e captai hwil

l decid e \whic

hfligh t cfewmembe

f wil l conduc t th e chbck . 7 ) th e cafrtairlvvil

t ensur e tha t

thp a^^ aircraf t wil l renrialhistatic tHrougt o 8 ) AflightcrewmemBerwillcondudta^^c^^ ^ uppe r surface , includin

g associate dcontrol surface s an dwinglets , fo r evidience o f

cbntaitiinante^anddieicfe/antH^^ ^ 9 ) The upper-surfiiCO f

th e v^^ ^ a s acomparativ e analyst s o l thos e sutf^ce^ ^ SW0006 1TEMPORAR YREVISIO N GDP M 07-1 0 Page : 3 o f6 -A, R L- i N E s , GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 2 1 NOV07 th e wing s fro m th e emergenc yexi t ro wfo rth e purpos e o fensurin g th e absenc e o ffroze n contaminant s fo rtakeoff . Exampl e "Ladie s an d Gentlemen , du e t o th e weathe rconditions , i t wil l b e necessaryt o conduc t a visua l inspectio n o fth e wing s t o ensur e the yar e fre e o f(froze n contaminant , e.g . snow ) prio rt o takeoff . Aflight crewmembe rwil l b e comin g bac k t o loo k a t th e wing s fro m th e emergenc yexi t row . Than k yo u fo ryou rcooperation, " 2 ) Th e flight crewmembe rconductin g th e chec k will : a ) Cal l th e flight attendan t an d as k t o hav e th e "Ceilin g Lights " switche d t o di m an d al l othe rcabi n light s turne d off , b ) Ente rth e cabi n usin g th e "Pilo t Ou t o fFligh t Dec k Protocol, " c ) Procee d t o th e overwin g exit s (aft exi t CR J 900) , d ) As k th e passenger s seate d i n th e exi t row s t o stan d i n th e aisl e whil e th e inspectio n i s performed , a s applicable . e ) Conduc t a clos e visua l inspectio n o fbot h win g uppe rsurfaces , includin g associate d contro l surface s an d winglets , (1 ) Durin g hour s o fdarknes s whe n usin g a flashlight, i t wil l b e necessaryt o shin e th e ligh t throug h th e adjacen t windo w behin d th e exi t ro wt o illuminat e th e uppe rwing , (2 ) I fth e "Ceilin g Lights " restrict visibilit yo fth e wing , as k th e flight attendan t t o tur n the m off . f ) Determin e i fth e win g uppe rsurface s ar e fre e o ffroze n contamination , g ) As k passenger s t o b e re-seate d an d t o faste n sea t belts , h ) Usin g th e "Pilo t Ou t o fFligh t Dec k Protocol, " re-gai n entryt o th e flight deck , i ) Repor

t findings t o th e captain , a s applicable . 3 ) I fth e win g uppe rsurfac e i s fre e o ffroze n contaminant s an d takeof fwil l occu rwithi n five (5 ) minutes , th e aircraf t i s considere d clea n an d ma y takeoff , 4 ) Th e five (5 ) minut e takeof fallowanc e begin s onc e th e Pre-takeof f Contaminatio n Chec k

Procedur e i s complete , 5 ) I ftakeof fi s no t achieve d withi n th e five (5 ) minut e tim e requirement , a subsequen t check(s ) mus t b e conducted , 6 ) Takeoffi s prohibite d an d th e aircraf t mus t retur n t o b e completel ydeice d and , i ffreezin g precipitatio n continues , anti-ice d agai n an d a ne wHO T establishe d befor e a subsequen t takeoff , i f a ) Th e win g uppe rsurface s ar e not fre e o ffroze n contaminants , b ) Th e deice/anti-ic e fluid ha s failed, c ) Th e vie wo fth e win g i s obscure d bydeice/anti-ic e fluid, dirt , o rSW0006 3 windo wfogging ,A} fi LI NE:i » TEMPORAR YREVISIO N GDP M 07-1 0 GROUN D DEICIN G PROGRA M MANUA L SP280 0 Page ; 5 o f6 Date: 2 1 NO V 0 7 

### 12 . Operation s i n Heav ySno wCR J 700/90 0 A . Holdove rtime s d o no t exis t fo roperation s i n heavysno wconditions . Existin g dat a fro m FA

Atestin g indicate s however , wit h a prope rPre-takeof f Contaminatio n Chec k

t o ensur e anti-ic e fluids hav e no t failed , takeoff s ma y b e safel yconducted , B . Operation s i n heavysno wcondition s ar e approved , providin g deicing/anti-icing an d Pre-takeof fContaminatio n Chec k procedure s ar e conducted , a s outline d i n thi s appendix . C . Takeoffi s prohibite d i fth e flight crewmembe rconductin g th e Pre-takeof f Contaminatio n Chec k

procedur e canno t positivel ydetermin e tha t th e fluid ha s NO Tfailed . Th e aircraf t mus t b e completel ydeice d and , i ffreezin g precipitatio n continues , anti-ice d agai n wit h a ne wHO Testablishe d befor e a subsequen t takeoff .



### SW0006 5Page : 1 5 o f2 0

SInfMfoS t DEICE/ANTI-IC E PROCEDURES Revision : 0 3 ^""'^'^'' ' STANDAR D PRACTIC E 280 0 Date: 1 0 JA N 0 7 3 ) Th e Pre-takeof fChec k Procedur e wil l b e accomplishe d byth e flight cre w withi n HOT , an d a s clos e a s practica l t o takeoff , regardles s o fho wmuc h o fth e holdove rtim e ha s elapsed . 4 ) Th e flight dec k

cre wwil l conduc t thi s chec k fro m whateve rvantag e poin t i n th e aircraf t th e PI C determine s wil l giv e a n accurat e indicatio n o fth e conditio n o fth e representativ e surface , i.e . flight dec k o rcabin . 5 ) Severa l Pre-takeof fCheck s mayb e required . 6 ) I fth e chec k

i s conducte d fro m th e cabin , th e PI C wil l ensur e th e Pilo t Out-of-Fligh t Dec k

Protoco l a s outline d i n CR J SP360 0 an d EM B SP3500 , SO P Appendi xH , i s followed . 7 ) I fth e flight cre wi s unabl e t o determin e tha t th e representativ e surface s ar e fre e o ffroze n contaminants , th e aircraf t mus t b e deiced/anti-ice d again , a s appropriate , an d a ne wHO Testablished , 8 ) I n lo wligh t conditions , win g lightin g o rflashlights wil l b e used . 9 ) Th e flight dec k

cre wshoul d b e cognizan t o fth e possibilit yo fanti-ic e fluid failure . I ffluid failur e i s detecte d durin g th e Pre-takeof fCheck , th e aircraf t mus t b e deiced/anti-ice d again , C , Objectiv e 1 ) T o ensur e critica l surface s ar e fre e o ffroze n contaminant s prio rt o takeoff . D , Procedur e CR J an d EM B Aircraf t 1 ) Visuall yinspec t th e representativ e surface s fo revidence o ffroze n contamination , 2 ) I fth e representativ e surface s ar e fre e o ffroze n contaminant s an d takeof f wil l occu rwithi n th e HOT , th e aircraf t i s considere d clea n an d ma ytakeoff . 3 ) I fth e representativ e surface s ar e no t fre e o ffroze n contaminants , i t canno t b e determine d the yar e free , th e fluid ha s failed , o rth e HO Tha s bee n exceeded , reques t clearanc e bac k t o th e deicin g pa d an d repea t th e Deicin g Procedure . E , Control s 1 ) Trainin g fo rthi s procedure wil l includ e CR J SP360 0 an d EM B SP3500 , SO P AppendixI , Deicin g Procedures , 2 ) Fligh t crewmember s wil l refe rt o th e Fligh t Dec k Deicin g Checklist s foun d o n th e flight dec k

t o accomplis h thi s procedure , F , Proces s Measure s 1 ) Froze n contaminant s ar e no t presen t o n an yrepresentativ e surface , 2 ) Critica l surface s ar e fre e o ffroze n contaminant s prio rt o takeoff . 

### 11 . Supplementa l Operation s Procedure s A , Whe n circumstance s warran t a deviatio n fro m customaryprocedure s (broke n equipment , diversion , etc.) , a SkyWes t Statio n Manager , o rth e PI C i n th e absenc e o fa Statio n Manager , ma ycontrac t deicin g unde rth e followin g guidelines : SW0006 7

# Slowes t DEICE/ANTI-IC E PROCEDURE S STANDAR D PRACTIC E 280 0 Page : 1 7 of2 0 Revision : 0 3 Date : 1 0 JA N 0 7 

### 12 . Deicin g Flui d Sensitiv e Area s A . Qualifie d groun d personne l wil l us e cautio n t o avoi d sprayin g deic e o ranti-ic e fluid directl yonto , o rwit h forc e against , item s show n i n th e illustration s below :

EM B 12 0 Flui d Sensitiv e Area s

Windshield s an d Sid e Windows Ice Detecto r Prob e Angl e o fAttac k Sensor s Mai n Cabi n Doo r AP U inlet s an d Exhaus i Rudde r& Elevato r

Forwar d Landin g Gea r Pito t Stati c

Probe s Engin e Intak e Ovenwin g Exits an d Carg o Doors

Engin e Exhaust
Mai n Landin g Gea r



### SW0006 9

# SftyMfes f

^ AIRLINES * DEICE/ANTI-IC E PROCEDURE S STANDAR D PRACTIC E 280 0 Page : 1 9 o f2 0 Revision : 0 3 Date : 1 0 JA N 0 7 CR J 700/90 0 Flui d Sensitiv e Area s stati cPor

t \ Pilo t Tub e Wate rCondensatio n Drai n

\Fue l Drain s

Antenna s AP U Inle t An d Exnaust'Ars a D o no t spra ydeicing/anti-icin g flui d directl y a t o rint o th e componen t area s tha t ar e represented . I n additio n t o area s shown , d o no t spra ydeicing/anti-icin g fluid directl y a t vents , drains , o rwheels/brakes .

Cre wEmergency ! Doo r Windshiel d
SlO e Windo wyStati cPor t Pilo t Tube s



### SW0007 1

kAft J a«AlilllA I

# SftyMfes f

^ AI R L I N e S * DEICE/ANTI-IC E TRAININ G STANDAR D PRACTIC E 280 0 Page : 1 o f2 Revision : 03 Date : . 1 0 JA N 07 Paragrap h Pag e 1 . Fligh t Crewmembe ran d Dispatche rTrainin g 1 2 . Custome rServic e Groun d Personne l Trainin g 1 

### 1 . Fligh t Crewmembe ran d Dispatche rTrainin g A . SkyWes t Airline s wil l conduc t initia l an d annua l recurren t trainin g fo rflight crew s an d dispatcher s an d wil l ensur e tha t al l suc h personne l obtai n an d retai n a thoroug h knowledg e o faircraf t grc>un d deicing/anti-icin g policie s an d procedures , B , Th e specifi crequirement s o ftrainin g (a s wel l a s informatio n o n trainin g facilities , trainin g aid s an d materials , instructors , testing , recor d keeping , trainin g forms , etc ) ar e covere d i n th e SkyWes t Airline s Crewmembe r& Dispatche rTrainin g Manual , SP2500 , 

### 2 . Custome rServic e Groun d Personne l Trainin g A , SkyWes t Airline s wil l conduc t initia l an d annua l recurren t trainin g fo rC S Deice/Anti-lc e Groun d Personne l an d wil l ensur e tha t al l suc h personne l obtai n an d retai n a thoroug h knowledg e o faircraf t groun d deicing/anti-icing policie s an d procedures , B . Th e specifi crequirement s o ftrainin g (a s wel l a s informatio n o n trainin g facilities , trainin g aid s an d materials , instructors , testing , recor d keeping , trainin g forms , etc. ) ar e covere d i n th e SkyWes t Airline s Custome rServic e Groun d Operation s Trainin g Manual , SP7018 .



### SW0007 3Page : 1 o f8 8 SInMkS t GROUN D DEICIN G EQUIPMEN TRevision ; 0 3 ^""'^"''' * STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 Paragrap h Pag e 1 . Introductio n 1 2 . Specifi cDeice/AntMc e Groun d Servic e Equipmen t Rule s 4 3 . Genera l Delce/Anti-ic e Groun d Servic e Equipmen t (GSE ) Safet yRule s 4 4 . Genera l Deice/Anti-ic e Truc k Safet yRule s 5 5 . Genera l Deic e Towe rSafet yRule s 5 6 . Lis t o fAuthorize d Equipmen t 6 7 . Premie r75 0 Deic e Truc k - Descriptio n an d Specification s 7 8 . Premie r75 0 Deic e Truc k - Operatin g Procedure s 8 9 . Premie r1200/180 0 Deic e Truc k - Descriptio n an d Specification s 1 7 10 . Premie r1200/180 0 Deic e Truc k - Operatin g Procedure s 1 8 11 . Premie r210 0 Enclose d Aeria l Lif t Deic e Truc k - Descriptio n an d Specification s 2 8 12 . Premie r210 0 Enclose d Aeria l Lif t Deic e Truc k - Operatin g Procedure s 2 9 13 . Globa l 75 0 Deic e Truc k - Descriptio n an d Specification s 4 1 14 . Globa l 75 0 Deic e Truc k - Operatin g Procedure s 4 2 15 . Globa l 120 0 T E Deic e Truc k - Descriptio n an d Specification s 5 1 16 . Globa l 120 0 T E Deic e Truc k - Operatin g Procedure s 5 2 17 . Globa l 120 0 SE Deic e Truc k - Descriptio n an d Specification s 6 3 18 . Globa l 120 0 SE Deic e Truc k - Operatin g Procedure s 6 4 19 . Premie rHo t Sho t Deic e Towe r- Descriptio n an d Specification s 7 2 20 . Premie rHo t Sho t Deic e Towe r• Operatin g Procedure s 7 3 21 . AIc o Deic e Towe r- Descriptio n an d Specification s 7 9 22 . AIc o Deic e Towe r- Operatin g Procedure s 8 0 23 . Groun d Deic e Equipmen t Maintenanc e an d Inspectio n 8 5 

### 1 . Introductio n NOT E Th e safet yattribute s describe d belo wappl yt o al l deice/anti-ic e groun d equipment processe s containe d i n thi s chapter , A , Responsibilit y 1 ) C S Directo rGroun d Equipmen t Maintenanc e (GEM ) ha s responsibilit y fo ral t processe s containe d withi n thi s chapter , B , Authorit y 1 ) C S Manage rGroun d Operation s Trainin g ha s th e authorit yt o establis h an d chang e processe s withi n thi s chapter , C , Dutie s an d Responsibilitie s 1 ) C S Directo rGE M - Directo rGE M wil l coordinat e wit h C S Manage rGroun d Operation s Trainin g regardin g an yne wdeice/anti-ic e groun d equipment , 2 ) C S Manage rGE M - C S Manage rGE M wil l coordinat e wit h Directo r GE M an d C S Manage rGroun d Operation s Trainin g t o ensur e set-u p an d deliveryo fnewl yacquire d deice/anti-ic e GS E an d trainin g o fC S Groun d Operation s Trainin g Supervisor s o n thi s equipment . 3 ) C S Manage rGroun d Operation s Trainin g - C S Manage rGroun d Operation s Trainin g wil l coordinat e wit h Directo rGE M an d C S Manage|sw0OO7 5 ori<-i i iKi n nci^lKi n DOnr^DA M MAM I IA I

# SftyMfes f

> 0 AI R L I N E S * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 3 of8 8 Revision : 0 3 Date : 1 0 JA N 0 7 E . Objective s 1 ) Ensur e writte n procedure s exis t fo ral l deice/anti-ic e GSE , 2 ) Ensur e deice/anti-ic e groun d personne l ar e traine d an d hav e a thoroug h knowledg e an d understandin g o fth e deice/anti-ic e GS E the yar e require d t o operate . 3 ) Ensur e deice/anti-ic e ground personne l compl ywit h deice/anti-ic e GS E procedure s a s detaile d i n thi s chapter , F. Procedure s 1 ) Eac h individua l piec e o fdeice/anti-ic e GS E ha s it s ow n operatin g procedures . Thes e procedure s wil l b e complie d wit h a s detaile d withi n thi s chapter , NOT E Thi s chapte rdoe s no t includ e al l piece s o fSkyWes t Deice/Anti-ic e Groun d Servic e Equipmen t a t thi s time . Additiona l procedure s wil l b e adde d a s the yar e developed . G . Proces s Measure s 1 ) Al l writte n procedure s fo rdeice/anti-ic e GS E ar e containe d i n thi s manual , 2 ) SkyWes t deice/anti-ic e groun d personne l an d contractor s alway s us e th e procedure s detaile d i n thi s manual , 3 ) Al l SkyWes t deice/anti-ic e ground personne l an d contractor s alway s demonstrat e a thoroug h knowledg e an d understandin g o fth e deice/anti-ic e GS E the yar e require d t o operate , H , Proces s Measuremen t 1 ) Proces s measuremen t i s accomplishe d i n accordanc e with : a ) lE P Audi t (SP5125 ) b ) C S Interna l Audi t Progra m (SP5126 ) c ) Externa l audit s (FAA , DOD , Industryevaluations ) I . Contoi s 1 ) Trainin g a ) Deice/anti-ic e groun d personne l wil l b e traine d o n deice/anti-ic e GS E i n us e a t thei rstation . b ) Trainin g wil l b e documented . c ) N o individua l wil l operat e an ydeice/anti-ic e GS E o n whic h the y hav e no t bee n trained . d ) Deice/anti-ic e GS E wil l onl yb e use d t o perfor m a functio n fo rwhic h i t wa s designed . Auditin g a ) Statio n Manager s an d CS Twil l ensur e complianc e wit h th e procedure s detaile d i n thi s chapter , b ) Procedure s detaile d i n thi s chapte rar e audite d byC S Manage r 2 )
Groun d Operation s Trainin g t o ensur e compliance . 

### SW0007 7 /-"UAOTC O ei vPage : Revision : Date : 5 o

f88 0 3 1 0 JA N 0 7 ShMkS i GROUN D DEICIN G EQUIPMEN T ^ " ""'"" • STANDAR D PRACTIC E 280 0 10 ) No t leav e unattende d deice/anti-ic e GS E operatin g aroun d a n aircraft . WARNIN G D O NO TLEAV E DEICE/ANTI-IC E GS E UNATTENDE D WHIL E PRIMAR YO R AUXILIAR YENGIN E I S RUNNING . 11 ) No t driv e ove rai rhoses , electrica l cords , wate rhoses , etc , 12 ) Com e t o a complet e stop , shift t o neutra l o rpar k (a s applicable) , se t parkin g brak e an d tur n of fengin e befor e exitin g deice/anti-ic e GSE . 13 ) Ensur e deice/anti-ic e GS E i s i n neutra l o rpar k (a s applicable ) an d th e parkin g brak e i s set , befor e startin g th e equipment , 14 ) No t bac k

deice/anti-ic e GS E acros s th e ram p fro m on e aircraf t t o another , 15 ) Ensur e deice/anti-ic e GS E i s parke d awa yfro m th e immediat e are a o fth e aircraf t wit h th e BRAKE S SE Twhe n no t i n use , 16 ) No t leav e ga s o rdiese l powere d deice/anti-ic e GS E runnin g i n enclose d areas . 17 ) No t driv e o rto wdeice/anti-ic e GS E faste rtha n a walkin g spee d whe n deicing/anti-icin g a n aircraft . 18 ) Onl yrese t a heate ronc e i fi t fail s durin g ignition . Shoul d th e heate rfai l twic e durin g ignition , contac t GEM , 19 ) B e awar e o fspra ynozzl e openin g locatio n t o avoi d inadverten t sprayin g o findividuals . 

### 4 . Genera l Deice/Anti-ic e Truc k Safet yRule s A . Employee s will : 1 ) Contact GE M i fth e Tattletal e butto n wil l no t remai n depresse d afte rth e engin e ha s started . 2 ) Tur n heater s an d pump s of fan d purg e th e heating/pumpin g syste m unti l fluid temperatur e drop s belo wlOC F whe n deicin g operation s hav e stoppe d fo rmor e tha n 1 0 minutes . 3 ) Shu t dow n th e uni t immediatel yshoul d heater s remai n firing afte rth e completio n o fth e col d fluid purge , 4 ) Ensur e heater s ar e turne d offprio rt o switchin g fro m Typ e I t o Typ e IV , 5 ) NO Tdriv e faste rtha n a walkin g spee d whe n deicing/anti-icin g a n aircraft , 

### 5 . Genera l Deic e Towe rSafet yRule s A . Employee s will : 1 ) Ensur e powe rsuppl ycord s ar e disconnecte d fro m th e externa l powe r suppl yprio rt o towin g o rmovin g deic e towers . 2 ) Ensur e powe rsuppl ycord s ar e properl ystowe d prio rt o towin g o rmovin g deic e towers . 3 ) Ensur e sufficien t deic e fluid i s i n th e towe rtan k (specifi cb yequipmen t type ) t o completel ysubmers e heatin g elements , SW0007 9

# SMMes f J t AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 7 o f88 Revision : 03 Date : 1 0 JA N 07 

### 7 . Premie r75 0 Deic e Truc k • Descriptio n an d Specification s A , Eac h deic e uni t i s placarde d wit h th e fluid typ e an d capacity , B . Capabilitie s an d Limitation s 1 ) Flui d Storag e Tota l - 75 0 Gal . 2 ) Deicin g Flui d Tan k - 70 0 Gal . 3 ) Anti-icin g Flui d Tan k - 5 0 Gal . 4 ) Baske t Siz e - On e Perso n 5 ) Lift Capacit y- 30 0 lbs , 6 ) Maximu m Workin g Heigh t - Baske t - 3 7 ft . 7 ) Boo m Stowe d Heigh t (empty ) - 1 1 ft . 6 in , 8 ) Overal l Truc k

Lengt h wit h Baske t - 2 0 ft , tin , 9 ) Ove ral l Truc k

Widt h - 7 ft . 8 in , 10 ) Flui d Heatin g Syste m - Fue l Fire d 11 ) Flui d Heatin g Syste m Outpu t Ratin g - 2 Burner s a t 1,400,00 0 BT U eac h 12 ) Flui d Heatin g Syste m Fue l Typ e - Diesel/Je t A 13 ) Flui d Heatin g Syste m Safet yControl s - Airflow , Deicin g Flui d Flow , Deicin g Flui d Ove rTemp, , Flam e Ou t 14 ) Flui d Pumpin g Syste m Deicin g Operatin g Flo wRat e - 3 5 GP M 15 ) Flui d Pumpin g Syste m Deicin g Operatin g Pressur e - 22 0 PS I 16 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Flo wRat e - 2 2 GP M 17 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Pressur e - 13 0 PS I 18 ) Flui d Pumpin g Syste m Groun d Hos e Length-10 0 ft. 19 ) Flui d Pumpin g Syste m Groun d Hos e Flo wRat e - 2 2 GP M 20 ) Aeria l Devic e Norma l Operatin g Pressur e - 2,00 0 PS I



### SW0008 1

> ; * * ft I I IA I CHAPTE R SI X

# SMffes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page ; 9 of8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Premie r75 0 Deic e Truck :

3 ) Whe n equipped , ensur e th e batter yselect switc h locate d o n th e floor betwee n th e driver s sea t an d th e doo rsil l i s i n th e "ON " position , 4 ) Tur n ignitio n switc h t o th e "START " position . Startin g th e AuxiliaryEngin e

TattIstal e butto n Ignitia n siAiitc h 1 ) 2 ) 3 )

4 ) Tur n th e ignitio n switc h clockwis e t o th e "H " positio n an d hol d fo r approximatel yte n (10 ) second s t o hea t th e glo wplug . Pus h an d hol d th e "TATTLETALE " button . Wit h th e "TATTLETALE " butto n pushe d in , tur n th e ignitio n switc h clockwis e t o th e "HS " positio n t o star t th e engine . Allo wth e starte rt o cran k fo rapproximatel yfive (5 ) second s b yholdin g th e ignitio n switc h i n th e H S position . Should th e auxiliaryengine no t start withi n thos e five (5 ) seconds , releas e th e ignitio n switch , an d the n reattemp t engin e start . Shoul d th e auxiliaryengin e fai l t o star t a secon d time , contac t GE M fo r assistance . Ru n th e auxiliaryengin e fo ra minimu m o f1 0 minute s befor e operatin g an yswitche s (d o no t leav e truc k unattende d durin g thi s step) . D , Pumpin g an d Heatin g Syste m Operatio n

De-ice / Anti-Ic e toggl e switc h

SW0008 3
kAk l ftlAkll IA I / ^ i I Ar\TT-r * r\i\ j mam t

# SftyMfes f ^AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 1 1 o f8 8 Revision ; 0 3 Date : 1 0 JA N 0 7 Premie r750 Deic e Trucl i

F. WARNIN G

OPERATO R MUS TB E AWAR E O F SPRA YNOZZL E OPENIN G LOCATIO N T O AVOI D INADVERTEN TSPAYIN G O F INDIVIDUALS . ARRO WO N NOZZL E INDICATE S DIRECTIO N O F SPRA Y

4 ) 5 ) Releas e trigge rhandle o n nozzl e t o sto p fluid flow. Ensur e hos e i s fre e fro m obstruction s befor e rewinding . WARNIN G D O NO TSTAN D BETWEE N HOSE AN D TRUC KA S TH E REE L RETRACT S TH E HOS E QUICKLY . D o no t allo wnozzl e t o dra g o n th e groun d durin g th e rewindin g process . To rewin d hose : • Hol d spra ynozzl e i n on e hand , • Pul l hos e sharpl ywit h othe rhan d the n releas e hose , • Allo whos e t o rewin d full yont o hos e reel . Ensur e th e hos e i s evenl y distributed o n th e ree l a s I t i s bein g rewound . Operatin g th e Aeria l Devic e 1 ) Th e aeria l devic e consist s o fth e boo m an d th e basket . Th e aeria l devic e ca n b e operate d fro m eithe rth e baske t o rth e ca b o fth e truck . 6 ) 7 )

Rotatio n Toggl e Switc h Inne rBoo m Toggl e Switc h Engin e Start

/ Sto p butto n EmergencyLowerin g Toggl e Switc h
Oute rBoo m Toggl e Switc h Maste rContro l 

### SW0008 5 CHAPTE R SI X

# Sftyflfes f

^ AI R L I N E S * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 1 3 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Premie r75 0 Deic e Truci i H , Baske t Flui d DeliverySyste m Ther e ar e tw o (2 ) separat e fluid line s connecte d t o th e baske t fro m th e boom : ADeicin g lin e an d a n Anti-Icin g line , 

### CAUTIO N PRIOR T O SWITCHIN

G FRO M USIN

G TYP E I T O TYP E I

V FLUID , ENSUR E TH E HEATER S AR E TURNE D OFF .

1 ) 2 ) 3 )
4 )

5 ) Communicat e wit h drive ri n th e truc k ca b t o conflr m tha t glyco l i s heate d t o prope rtemperature . Releas e uppe rspra ynozzl e fro m mountin g bracket . T o begi n fluid application , ope n spra ynozzl e b ypullin g bac k o n th e contro l handle . Flui d flowwil l increas e th e furthe rbac k th e contro l handl e i s moved . Pus h contro l handle fonwar d t o th e close d positio n t o sto p fluid flow. Tur n blac k

ribbed nozzl e hea d t o adjus t spra yt o desire d spra ypattern . • Tur n nozzl e hea d clockwis e fo ra strea m spra y • Tur n nozzl e hea d counterclockwis e fo ra fa n spra yo rt o flush th e nozzl e Upo n completio n o ffluid application , sto wspra ynozzl e o n mountin g bracket .



### SW0008 7AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 1 5 o f88 Revision : 0 3 Date : 1 0 JA

N 07 Premie r75 0 Deic e Truc k 

### 2 )

K , T o lowe rth e boo m fro m th e ca b o fth e truc k

• Mov e "UPPE R CONTROLS/LOWE R CONTROLS " toggl e switc h dow n t o th e "LOWE R CONTROLS " position . • I fequipped , mov e "EMERGENC YLOWER " toggl e switc h dow n t o th e "EMERGENC YLOWER " position . Otherwise , hol d "RAISE/LOWER " toggl e switc h dow n t o th e "LOWER " position . Emergenc yShu t Dow n o fAuxiliaryEngin e 1 ) T o shu t dow n th e auxiliaryengin e fro m th e basket : • Pus h re d "ENG . START/STOP " butto n dow n t o it s ful l lowere d position . T o shu t dow n th e auxiliaryengin e fro m th e ca b o fth e truck , al l Premie r deic e truc k

cab s ar e equippie d wit h eithe ra n "EMERGENC YSTOP " butto n o ra "KIL L SWITCH " toggl e switch :

. EMERGENC YSTOP - Pus h re d "EMERGENC YSTOP " butto n (locate d o n to p o fth e cente rcontro l pianel ) int o it s ful l lowere d position , • KIL L SWITC H - Hol d "KIL L SWITCH ' toggl e switc h (locate d o n th e cente rcontro l panel ) "UP " unti l auxiliar yengin e shut s down . 2 )

Shut-dow n procedure s 1 ) Ensur e boo m I s full ystowed . 2 ) Pus h th e botto m o f"HEATE R #1 " an d "HEATE R #2 " rocke rswitche s in . Bot h rocke rswitc h light s wil l e>;t}nguis h indicatin g th e heater s ar e off . 3 ) Hol d "COL D FLUI D PURGE " toggl e switc h u p unti l fluid temperatur e drop s belo w100T . 4 ) Pus h th e botto m o fth e "AERIA L LIFT " rocke rswitc h in . Rocke rswitc h ligh t wil l extinguis h indicatin g powe rt o aeria l lif t i s off . 

### SW0008 9 r.WAPTP R RI XPage : 1 7 o f8 8

SMUIlBS i GROUN D DEICIN G EQUIPMEN TRevision : 0 3 '^""'^'^^^ ' STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 

### I 9 . Premie r1200/180 0 Deic e Truck - Descriptio n an d Specification s A , Eac h deic e uni t i s placarde d wit h th e fluid typ e an d capacity , B . Capabilitie s an d Limitation s j 1 ) Flui d Storag e Total-1200/180 0 Gal , I 2 ) Deicin g Flui d Tan k - 1000/150 0 Gal . I 3 ) Anti-icin g Flui d Tan k - 200/30 0 Gal , 4 ) Baske t Siz e - On e Perso n 5 ) Lif t Capacit y- 350 lbs , 6 ) Maximu m Workin g Heigh t - Baske t - 3 9 ft, 6 in , 7 ) Boo m Stowe d Heigh t (empty ) - 1 1 ft. 4 in . 8 ) Overal l Truc k

Lengt h wit h Baske t - 2 8 ft. 9 ) Ove ral l Truc k

Widt h - 8 ft. 10 ) Flui d Heatin g Syste m - Fue l Fire d 11 ) Flui d Heatin g Syste m Outpu t Ratin g - 3 burner s a t 1,400,00 0 BT U eac h 12 ) Flui d Heatin g Syste m Fue l Typ e - Diesel/Je t A 13 ) Flui d Heatin g Syste m Safet yControl s - Airflow , Deicin g Flui d Flow , Deicin g Flui d Ove rTemp, , Flam e Ou t 14 ) Flui d Pumpin g Syste m Deicin g Operatin g Flo wRat e - 3 5 GP M 15 ) Flui d Pumpin g Syste m Deicin g Operatin g Pressur e - 22 0 PS I 16 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Flo wRat e - 2 2 GP M 17 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Pressur e - 13 0 PS I 18 ) Flui d Pumpin g Syste m Groun d Hos e Lengt h - 10 0 ft, 19 ) Flui d Pumpin g Syste m Groun d Hos e Flo wRat e - 1 0 GP M 20 ) Aeria l Devic e Norma l Operatin g Pressur e - 2,00 0 PS I



### SW0009 1 non i iw n npir.iNr ; PROGRAI ^ MANUA L ruAOTC D oi v

# sftyiifesf . GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 1 9 o f8 8 Revision : 0

3 Date : 1 0 JA

N 0 7 j Premie r1200/180 0 Deic e Truct i B , Startin g th e Truc k 1 ) Ensur e truc k

gea rselecto ri s i n th e "N " (neutral ) position . 2 ) Ensur e parkin g brak e (locate d i n th e truc k ca b o h th e lowe rsectio n o fth e dashboard ) i s "ON " (full yextended) .

3 ) Whe n equipped , ensur e th e batteryselec t switc h locate d o n th e floor betwee n th e driver s sea t an d th e doo rsil l i s i n th e "ON " position . 4 ) Tur n ignitio n switc h t o th e "START " position . Startin g th e Auxiliar yEngin e

Tattletal e butto n Ignitio n switc h 1 ) Tur n th e ignitio n switc h clockwis e t o th e "H " positio n an d hol d fo r approximatel y1 0 second s t o hea t th e glo wplug . 2 ) Depres s an d hol d th e "TATTLETALE " button . 3 ) Wit h th e "TATTLETALE " butto n pushe d In , tur n th e ignitio n switc h clockwis e t o th e "HS " positio n t o start th e engine . Allo wth e starte rt o cran k fo rapproximatel yfive second s b yholdin g th e ignitio n switch . Shoul d th e auxiliaryengin e no t start withi n thos e five seconds , releas e th e ignitio n switc h an d the n reattemp t engine start . Shoul d th e auxiliary engin e fai l t o start a secon d time , contac t GE M fo rassistance . 4 ) Ru n th e auxiliaryengine fo ra minimu m o f1 0 minute s befor e operatin g an yswitche s (d o no t leav e truc k unattende d durin g thi s step) , SW0009 3 CHAPTE R SI

X

# SlwU/lBS t

^ AI R L I N E S * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 2 1 o f88 Revision : 03 Date : 1 0 JA N 0 7 

### I Premie r1200/180 0 Deic e Truci i E , Usin g th e Groun d Hose 1 ) Ensur

e heate ran d fluid pump s ar e i n th e "ON " position , 2 ) Rotat e th e groun d ree l bal l valve (locate d t o th e lef t ofth e hos e reel ) 90 ° t o th e full yopene d position .

3 ) Releas e hos e nozzl e fro m mountin g bracke t b ypullin g to p o fbracket open , 4 ) Exten d hos e an d spra ynozzl e ou t as needed , 5 ) Pul l trigge rhandl e o n nozzl e t o dispens e fluid, WARNIN G OPERATO R MUS

TB E AWAR E O F SPRA YNOZZL E OPENIN G LOCATIO N T O AVOI D INADVERTEN TSPAYIN G O F INDIVIDUALS . ARROWO N NOZZL E INDICATE S DIRECTIO N O F SPRA Y Mountin g Bracket

Trigge rHandl e Nozzl e Spra yDirectio n 

### 6 ) Releas e trigge rhandl e o n nozzl e t o sto p fluid flow. 7 ) Whe n flnished wit h hose , clos e groun d ree l bal l valv e b yrotatin g i t 90° t o th e full yclose d position . 8 ) Ensur

e hos e i s fre e fro m obstruction s before rewinding , WARNIN G DO NO TSTAN D BETWEE N HOS E AN D TRUC KA S TH E REE L RETRACTS TH E HOS E QUICKL Y 9 ) Sto whos e nozzl e o n mountin g bracket . SW0009 5

• Afti l KJ I Aki l IA I

# SftyMfes f

^ rAIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 2 3 o f88 Revision : 03 Date : 1 0 JA N 0 7 I Premie r1200/180 0 Deic e Truci i

8 )

9 ) T o mov e th e boom , squeez e an d hol d th e "safet ytrigger " (locate d o n botto m o fcontro l handle ) whil e movin g th e contro l handle . To exten d boo m pus h contro l handl e t o th e lef t To retrac t boo m pus h contro l handl e t o th e right To rotat e boo m clockwis e pus h contro l handle forwar d To rotat e boo m counterclockwis e pul l contro l handl e bac k To rais e boo m pul l contro l handl e straigh t u p T o lowe rboo m pus h contro l handl e straigh t dow n To leve l th e baske t us e th e "PLATFOR M LEVELING " handl e locate d t o th e lef t o fth e contro l handle , • Pul l u p o n th e cente rsleev e portio n o fth e PLATFOR M LEVELIN G handl e freein g th e contro l leve rt o move .

T o lowe rth e basket , hol d th e cente rsleev e u p an d pus h th e PLATFOR M LEVELIN G leve rfonward . To rais e th e basket , hol d th e cente rsleev e u p an d pul l th e PLATFOR M LEVELIN G leve rback . Whe n baske t i s i n place , hol d th e cente rsleev e u p an d mov e th e PLATFOR M LEVELIN G handl e bac k t o th e cente rposition . Releas e th e cente rsleev e portio n o fth e contro l handl e t o latc h th e PLATFOR M LEVELIN G leve ri n place .



### SW0009 7 /^UADTC P QI Y

# St^Ufes t

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 2 5 o f88 Revision : 0 3 Date : 1 0 JA N 07 I Premie r1200/180 0 Deic e Truci f H , In-Ca b Aeria l Devic e Contro l Thes e control s ar e locate d insid e th e ca b o fth e truc k o n a cente rmounte d console . To overrid e th e interna l baske t controls : 1

8 Mov e "UPPE R CONTROLS/LOWE R CONTROLS " toggl e switc h dow n t o th e "LOWE R CONTROLS " position . T o rais e th e boom , pus h th e "RAISE/LOWER " toggl e switc h u p t o th e "RAISE " position . T o lowe rth e boom , pus h th e "RAISE/LOWER " toggl e switc h dow n t o th e "LOWER " position . T o exten d th e boom , pus h th e "EXTEND/RETRACT " toggl e switc h u p t o th e "EXTEND " position . T o retrac t th e boom , pus h th e "EXTEND/RETRACT " toggl e switc h dow n t o th e "RETRACT " position . T o rotat e th e boo m clockwise , pus h th e "CW/CCW " toggl e switc h u p t o th e "CW " position . T o rotat e th e boo m counterclockwise , pus h th e "CW/CCW " toggl e switc h dow n t o th e "CCW " position . To sto wth e baske t (rotat e th e botto m o f th e baske t towar d tti e boom) , mov e th e "STOW/UNSTOW " toggl e switc h u p t o th e "STOW " positio n T o unsto wth e baske t (rotat e th e botto m o f th e baske t awa yfro m th e boom) , mov e th e "STOW/UNSTOW " toggl e switc h dow n t o th e "UNSTOW " position .



### SW0009 9 /->n/-i i iki n i->r-i/^iH^ ^ nr->i-\^^r « A» J m AKI I IA I

# SkMlBs t

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 2 7 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 I Premie r1200/180 0 Deic e Truc k

K . KIL L SWITC H - Hol d "KIL L SWITCH " toggl e switc h (locate d o n th e

cente rcontro l panel ) "UP " unti l auxiliaryengine shut s down . Emergenc

y Slo p butto n

•5 . # Kil l 3»A'JtC h toggl e switc h STii a



### as m

an ' ODBf t

Shut-Dow n Procedure s I ) Ensur e boo m i s full ystowed . Pus h th e botto m o fth e "HEATE R #1" . "HEATE R #2 " an d "HEATE R #3 " rocke rswitche s in . Al l thre e rocke rswitc h light s wil l extinguis h indicatin g th e heater s ar e off . Hol d "COL D FLUI D PURGE " toggl e switc h u p unti l fluid temperatur e drop s belo w100°F . Pus h th e botto m o fth e "AERIA L LIFT " rocke rswitc h in . Rocke rswitc h ligh t wil l extinguis h indicatin g powe rt o aeria l lif t i s off . Pus h th e botto m o fth e "FLUI D PUMP(S) " rocke rswitc h in . Rocke rswitc h ligh t wil l extinguis h indicatin g pump(s ) ar e off . Tur n th e auxiliaryengin e ignitio n switc h counterclockwis e t o th e "O " (OFF ) position . 7 ) Plac e truc k

gea rselecto rint o th e "N " (neutral ) position . 8 ) Ensur e parkin g brak e i s "ON " (kno b full yextended) . 9 ) Ensur e al l truc k

light s ar e "OFF" , 10 ) Ensur e Ai rt o Groun d Radi o i s "OFF" . II ) Tur n truc k

ignitio n switc h "OFF" , 12 ) Whe n equipped , tur n batteryselec t switc h (locate d o n th e floorbetwee n th e driver' s sea t an d th e doo rsill ) t o th e "OFF " position . 2 ) 3 ) 4 ) 5 ) 6 )

SWOOO l 0 1 r.HAPTF R SI X

# SkMles t

• F AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 2 9 o f8 8 Revision : 0

3 Date : 1 0 JA

N 0 7 

### 12 . Premie r210 0 Enclose d Aeria l Lif t Deic e Truc k - Operatin g Procedure s A . Component s o fth e 210 0 enclose d Aeria l Lift Deicer : Truc k Ca b Aeria l Lift Pod Uppe rSprayNozzl e Groun d Hos e Han d Hel d Ca b Contro l Uni t Lowe rControl s Batter ySelec t Switc h (whe n equipped ) 8 - Transmissio n Selecto r (Locate d i n th e truc k

cab ) 9 - Emergenc

yBrak e (Locate d i n th e truc k

cab )



### SW00010 3 r^nn , .MP

> r\c>mK\ n DonnOA M MAN I IA I nUAtiTC O OI V

# SfcylMes f 1 ^ AI R I . I N E S * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 3 1 of8 8 Revision : 0 3 Date : 1 0 JA N 0 7 

### Premie r210 0 Deic e Truc k D . Pumpin g an d Heatin g Syste m Operatio n 1 ) Ensure "DE-lCE/ANTl-lCE " toggl e switc h i n th e aeria l lif t po d i s se t i n th e "DEICE " positio n t o allowheater s t o ignite .

2 ) Activat e pumpin g syste m bypushin g th e to p o fth e "FLUI D PUMP(S) " rocke rswitc h in . Rocke rswitc h wil l illuminat e indicatin g pump(s ) are on .

Cok J Flui d Puig e

Heate rswitche s fit»\i»\ Lin . 

### 3 ) Activat e heatin g syste m bypushin g th e to p o fth e "HEATE R #1" , "HEATE R #2 " an d "HEATE R #3 " rocke rswitche s in . Rocke rswitche s wil l illuminat e indicatin g th e heater s are activated , NOT E Th e Ignitio n light s locate d directl yabov e heate rrocke rswitche s wil l onl y illuminat e whe n heaters are operating . 4 ) Activat e aeria l lift b ypushin g th e to p o fth e "AERIA L LIFT " rocke rsvyitc h in . Rocke rswitc h wil l illuminat e indicatin g powe rprovide d t o aeria l lift . 5 ) Hol d th e "COL D FLUI D PURGE " toggl e switc h dow n t o th e "PREHEAT " position . Whe n th e ignitio n light s are n o longe rilluminated , hol d th e "COL D FLUI D PURGE " toggl e switc h i n th e "UP " positio n unti l theFlui d Temperatur

e gaug e read s 16 0 - ISO' F the n releas e th e switch . SW00010 5

' •• • t tAkl l IA I CHAPTE R SI X

# SftyMfes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 3 3 o f8 8 Revision : 0

3 Date : 1 0 JA

N 0 7 Premie r210 0 Deic e Truc k WARNIN G

D O NO TSTAN D BETWEE N HOS E AN D TRUC KA S TH E REE L RETRACT S TH E HOS E QUICKLY . 10 ) T o rewin d hose : • Pus h an d hol d "HOS E REEL " butto n (insid e groun d hos e ree l compartment ) t o rewin d hos e ont o reel . • Guid e hos e bac k

ont o hos e reel . Ensur e th e hos e i s evenl ydistributed o n th e ree l a s i t i s bein g rewound , • Whe n hos e i s full ystowe d o n reel , releas e "HOS E REEL " button .

Operatin g th e Aeria l Devic e Th e aeria l devic e consist s o fth e boo m an d th e aeria l lif t pod . th e aeria l devic e ca n b e operate d fro m eithe rth e aeria l lif t po d o rth e ca b o fth e truck . Aeria l Devic e Operatio n Fro m Insid e th e Aeria l Lif t Po d

Aeria l Lif t Ba n . Valv . (open )

1 ) Ensur e th e "CAB/POD " rocke rswitc h locate d o n th e yello whand-hel d ca b contro l uni t i n th e truc k

ca b i s i n th e "POD " position . 2 ) Ensur e th e fluid bal l valv e locate d o n th e bac k o fth e aeria l lif t po d i s ope n b yrotatin g th e fluid bal l valv e handl e 90 ° s o i t i s paralle l t o th e pipe , 3 ) Unlatc h doo rt o aeria l lif t pod , 4 ) Ste p int o aeria l lift po d an d b e seated . 5 ) Clos e doo ro faeria l lif t pod , 6 ) Plac e 4 poin t harnes s ove rshoulder s an d acros s lap , SWOOOl0 7

# Slg/m^ . GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 3 5 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Premie r210 0 Deic e Truc k

• To retrac t th e lowe rboom , pus h an d hol d th e right "BOO M EXTEND/RETRACT " Butto n dow n whil e pullin g bac k o n th e lef t joystic k G , Aeria l Lif t Po d Flui d DeliverySyste m Ther e ar e tw o (2 ) separat e fluid line s connecte d t o th e aeria l lif t po d fro m th e boom : ADeicin g lin e an d a n Anti-Icin g line , CAUTIO N PRIO R T O SWITCHIN G FRO M USIN G TYP E I T O TYP E I V FLUIDS , ENSUR E TH E HEATER S AR E TURNE D OFF .



### 1 ) 2 ) Righ t Joystic k Control * Flui d Dispensin g Trigg w

Spra yPatter n ToQgl e Switc h Confir m wit h drive ri n th e truc k ca b t o confir m tha t glyco l i s heate d t o prope rtemperature . T o contro l th e uppe rspra ynozzle , us e th e right joystic k controls : • T o poin t th e spra ynozzl e down , pus h forwar d o n th e right joystick , • T o poin t th e spra ynozzl e up , pul l bac k o n th e right joystick . • T o poin t th e spra ynozzl e t o th e left , pus h th e right joystic k t o th e left , • T o poin t th e spra ynozzl e t o th e right, pus h th e righ t joystic k t o th e right, • T o dispens e fluid, squeez e th e "FLUI D DISPENSIN G TRIGGER " o n th e right joystick , • T o creat e a fa n spra ypattern , pus h th e "SPRAYPATTERN " toggl e switc h t o th e left . • T o creat e a strea m spra ypattern , pus h th e "SPRAYPATTERN " toggl e switc h t o th e right.



### SW00010 9

# SftyMfes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 3 7 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Premie r210 0 Deic e Truc k

i ) T o tur n of fth e lowe rfloodlights, mov e "LOWE R FLOODLIGHT " toggl e switc h lef t t o th e "OFF " position . j ) T o tur n o n uppe rflood lights , mov e "UPPE R FLOODLIGHT " toggl e switc h right t o th e O N position . k) T o tur n of fth e uppe rflood lights , mov e "UPPE R FLOODLIGHT " toggl e switc h left t o th e "OFF " position . 1 ) To activat e sid e wiper s mov e "SID E WIPER " toggl e switc h right t o th e "ON " position . m ) T o tur n offth e sid e wipers , mov e "SID E WIPER " toggl e switc h left t o th e "OFF " position , n ) T o activat e fron t wiper s mov e "FRON TWIPER " toggl e switc h right t o th e "ON " position , o ) T o tur n ofl ' th e fron t wipers , mov e "FRON TWIPER " toggl e switc h lef t t o th e "OFF " position . 2 ) Additiona l Ar m Res t Control s Ther e ar e tw o toggl e switche s an d a butto n locate d o n th e fron t o fth e left ar m rest : Operatui°' s vii^^

v Emeitienc y Hydrauli c.*fiwitc

h Ca b Leve l Toggl e Switc h Emergenc

y Slo p Butto n a ) T o til t th e fron t o fth e aeria l lift po d up , hol d th e "CA B LEVEL " toggl e switc h i n th e "UP " positio n unti l desire d po d positio n i s achieved . b ) T o til t th e fron t o fth e aeria l lift po d down , hol d th e "CA B LEVEL " toggl e switc h i n th e "DOWN " positio n unti l th e desire d po d positio n i s achieved . c ) Referenc e sectio n J an d Kfo rEmergenc yHydrauli cSwitc h an d Emergenc ySto p Butto n procedures .

SWOOO l 1 1

# SMIfes f i m AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 3 9 o f8 8 Revision : 0 3 Date : 1 0 JA N 07 Premie r210 0 Deic e Truc k Emergens' / HyOrctili s Switc h

K . l-4i-< l Hul cCut i Ccndru l Urii l 1 . T o lowe rth e boo m fro m th e aeria l lif t po d whe n th e aeria l lift' s mai n powe rsourc e ha s failed : • Hol d th e "EMERGENC YHYDRAULI C POWER " toggl e switc h t o th e "ON " position . • Lowe rboo m usin g th e lef t joystic k controls , 2 . T o lowe rth e boo m fro m th e ca b o fth e truck : • Mov e "CAB/POD " toggl e switc h u p t o th e "CAB " position , • Hol d dow n th e "DEADMAN/EMERG , PUMP " toggl e switc h t o th e "EMERG . PUMP " position . • Mov e "LOWE R BOOM " toggl e switc h

. dow n t o th e "DOWN " position . Hol d intermittentl yt o preven t overheatin g o f emergenc ypump . Emergenc yShu t Dow n o fAuxiliar yEngin e 1 ) To shu t dow n th e auxiliaryengine fro m th e aeria l lift pod : • Pus h re d "EMERGENC YSTOP " Butto n int o it s full ystowe d position . • Rese t "EMERGENC YSTOP " Butto n b ypullin g butto n directl yout , 2 ) To shu t dovy n th e auxiliaryengin e fro m th e truc k cab : » • Pus h re d "EMERGENC YSTOP " Butto n dow n t o it s full ystowe d position . • Rese t "EMERGENC YSTOP " Butto n b ypullin g butto n directl yout . Emergenc yShu t Dow n o fAuxiliaryEngin e Aeria l Lif t P-x l

Emergenc y Slo p Riitrn n

SWOOO l 1 3

# SMffes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : Revision : Date : 4 1 o

f8 8 0 3 1 0 JA N 0 7 

### 13 . Globa l 75 0 Deic e Truck - Descriptio n an d Specification s A , Eac h deic e uni t i s placarde d wit h th e fluid typ e an d capacity . B , Capabilitie s an d Limitation s 1 ) Flui d Storag e Tota l - 750 Gal , 2 ) Deicin g Flui d Tan k - 700 Gal . 3 ) Anti-icin g Flui d Tan k - 5 0 Gal . 4 ) Baske t Siz e - On e Perso n 5 ) Lif t Capacit y- 300 lbs . 6 ) Maximu m Workin g Heigh t - Baske t - 3 5 ft. 7 ) Boo m Stowe d Heigh t (empty ) - 1 1 ft, 1 in , 8 ) Overal l Truc k

Lengt h wit h Baske t - 2 0 ft. 1 in . 9 ) Ove ral l Truc k

Widt h - 7 ft. 8 in , 10 ) Flui d Heatin g Syste m - Fue l Fire d 11 ) Flui d Heatin g Syste m Outpu t Ratin g - 1,000,00 0 BT U 12 ) Flui d Heatin g Syste m Fue l Typ e - Diesel/Je t A. 13 ) Flui d Heatin g Syste m Safet yControl s - Airflow , Deicin g Flui d Flow , Deicin g Flui d Ove rTem p 14 ) Flui d Pumpin g Syste m Deicin g Operatin g Flov yRat e - 4 0 GP M 15 ) Flui d Pumpin g Syste m Deicin g Operatin g Pressur e - 22 5 PS I 16 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Flo wRat e - 2 5 GP M 17 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Pressur e - 15 0 PS I 18 ) Flui d Pumpin g Syste m Groun d Hos e Lengt h - 5 0 ft, 19 ) Flui d Pumpin g Syste m Groun d Hos e Flo wRat e - 1 2 GP M 20 ) Aeria l Devic e Maximu m Operatin g Pressur e - 3,00 0 PS I 21 ) Aeria l Devic e Norma l Operatin g Pressur e - 2,60 0 PS I

SWOOO l 1 5

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KilAM I IA I r*iiAr»Tr- n cwy a

# SftyMfes f

^ rAIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 4 3 of8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Globa l 750 Deic e Truc k

3 ) Tur n ignitio n switc h t o th e "START " position . ThrotU e teggla rMte h Pump s t<?gal B H eate rtoggle •witcl i

Auxiliar yEngin a Ignitio n svMtc h

Oki wPlu g Ligh t 

### , 0 O O.S 1 itmiJSM.' . 

## C t D O O C Heai!»rOn Ligh

t C . Startin g th e AuxiliaryEngin e 1 ) Ensur e truc k

engin e i s running . 2 ) Tur n "AUXILIAR YENGINE " ignitio n switc h clockwis e t o "ON " positio n (switc h wil l sta yi n O N positio n b yitself ) an d wai t unti l th e glo wplu g ligh t i s extinguished . 3 ) Afte rglo wplu g ligh t i s extinguished , tur n "AUXILIAR YENGINE " ignitio n switc h clockwis e t o th e "START " position . Allo wth e starte rt o cran k fo r approximatel yfive (5 ) seconds . Shoul d th e auxiliaryengin e no t start withi n thos e five (5 ) seconds , releas e th e ignitio n switc h the n reattemp t engine start . Shoul d th e auxiliaryengin e fai l t o star t a secon d time , contac t GE M fo rassistance . 4 ) Afte rauxiliaryengin e starts , allo wth e auxiliaryengin e t o ru n a t idl e fo r approximatel y3- 5 minute s t o le t th e engin e war m up . 5 ) Mov e "THROTTLE" toggl e switc h u p t o "HIGH " position . Liste n fo rRPM s t o stabiliz e (stead yno t pulsing ) befor e proceedin g t o th e pumpin g an d heatin g syste m operatio n steps . D . Pumpin g an d Heatin g Syste m Operatio n 1 ) Activat e pumpin g syste m b ymovin g "PUMPS " toggl e switc h u p t o "ON " position . 2 ) Allo wth e auxiliaryengin e t o ru n fo ra t leas t 1 0 minute s t o war m hydrauli c fluid (d o no t leav e truc k unattende d durin g thi s step) . CAUTIO N FAILUR E T O ALLO WHYDRAULI C FLUI D T O WAR M FO R A TLEAS T 1 0 MINUTE S WIL L CAUS E BURNE R AI R FLO WSENSO R FAILUR E AN D HEATE R IGNITIO N FAUL TSWOOO l 1 7 CHAPTE R SI X

# SAyMfes f i m AI R L I N E S * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 4 5 o f8 8 Revision : 0

3 Date : 1 0 JA

N 0 7 Globa l 750 Deic e Truc k

F . 9 ) D o no t allo wnozzl e t o dra g o n th e groun d durin g th e rewindin g process , 10 ) T o rewin d hose : • Pres s an d hol d "PUS H T O REWIND " butto n o n groun d hos e contro l pane l t o rewin d hos e ont o reel , • Guid e hos e bac k

ont o hos e reel . Ensur e th e hos e i s evenl ydistribute d o n th e ree l a s i t i s bein g rewound , • Whe n hos e i s full ystowe d o n reel , releas e "PUS H T O REWIND " button .

Operatin g th e Aeria l Devic e Th e aeria l devic e consist s o fth e boo m an d th e basket . Th e aeria l devic e ca n b e operate d fro m eithe rth e baske t o rth e cat ) o fth e truck .

Contro i Handl * Thum b Svvlte h Emergenc y $tc p

OMdma ntuag^ r Ligh t Switc h Auxiliar / Pum p switc h Interna fBaske t Opefatlb n 1 ) Ehsur' e auxilliii 7 engin e i s running . 2 ) Pu t o n safet yharness . 3 ) Unlatcf i chai n acros s baske t openin g 4 ) Ente rth e basket . 5 ) ReMatc h chai h acros s baske t opening , 6 ) Attacl i lanyarclt b safet yharnes s an d basket ; 7 } pmmitMtisM r SWOOO l 1 9
/^ni'/% i ifcir % r^r-i/^lfci/**.'fnr-*rs^^>« t » •' « • « * » * • i * »

# Sk^/Uks t

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 4 7 o f 8 8 Revision : 0 3 Date : 1 0 JA N 07 Globa l 75 0 Deic e Truc k H , Groun d Level Aeria l Devic e Control s

Thes e control s ar e locate d abov e th e right (passenge rside ) rea rtir e insid e th e acces s door . Activatin g th e groun d leve l aeria l devic e control s override s th e baske t control s an d al l emergenc ysto p switches , CAUTIO N A N OBSERVE R SHOUL D B E POSITIONE D NEA R TH E FRON TO F TH E VEHICL E T O PROVID E VISUA L ASSISTANC E WHE N OPERATIN G GROUN D LEVE L CONTROLS . CAUTIO N WHE N RAISIN G TH E AERIA L DEVIC E FRO M O R LOWERIN G I TT O IT S STOWE D POSITION , ENSUR E TH E BOO M I S EXTENDE D FA R ENOUG H S O TH E BASKE TWIL L CLEA R TH E HOO D O F TH E TRUC K
A«ria i 0«>.<ic

a Manua l Ccnfol s Emergenc yAeria l Devic e Hyd . Pum p

1 ) 2 ) 3 ) Lift protectiv e cove ro f th e "AERIA L DEVIC E MANUA L CONTROLS " switch . Mov e th e switc h u p t o th e "ON " positio n t o activat e ground leve l aeria l devic e manua l controls . Lift protectiv e cove ro f "EMERGENC YAERIA L DEVIC E HYD , PUMP " switch , 4 ) Pus h an d hol d intermittentl yth e "EMERGENC YAERIA L DEVIC E HY D PUMP " switc h t o th e "ON " position . Hol d intermittentl yt o preven t overheatin g emergenc ypump' . 5 ) Depres s Button s fo rfunctio n desire d t o positio n th e aeria l device , • Pres s to p butto n o n "BASKE TLEVEL " t o til t baske t up , • Pres s botto m butto n o n "BASKE TLEVEL " t o til t baske t down . SW00012 1

> • « ftJAlkll IA I rWAPTF R .<5I Y

# SftyMfes f d m AI R L I N E S * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 4 9 o f8 8 Revision : 0

3 Date : 1 0 JA

N 0 7 Globa l 75 0 Deic e Truc k - J , Emergenc yShu t Dow n o fAuxiliaryEngin e 1 ) To shu t dow n th e auxiliaryengine fro m th e basket : • Pus h re d "EMERGENC YSTOP " butto n dow n t o it s ful l lowere d position , 2 ) T o shu t dow n th e auxiliaryengine fro m th e ca b o fth e truck : • Pus h re d "EMERGENC YSTOP " butto n t o it s ful l lowere d position .

Resd Bnergenc y Sto p Butto n 

### O 1 ^ ' k >t >

^ ^ " -- t O O O o 3 ) T o shu t dow n th e auxiliar yengin e fro m outsid e th e truck : • Pus h re d "EMERGENC YSTOP " butto n (locate d o n th e passenge rsid e o fth e truc k

frame , forwar d o fth e rea rtire ) int o it s full ylowere d position . R9 d Emfirgonc y Sto p Butto n

K . Shut-Dow n Procedure s 1 ) Ensur e boo m i s full ystowe d int o th e boo m rest . 2 ) Mov e "HEATER " toggl e switc h o n contro l pane l dow n t o th e "OFF " position . CAUTIO N HEATE R MUS TB E ALLOWE D T O COO L FO R AMINIMU M O F FIV E (5 ) MINUTE S BEFOR E PERFORMIN G TH E NEX TSTE P (D O NO T LEAV E TRUC KUNATTENDED DURIN G THI S STEP) . 3 ) Mov e "PUMPS " toggl e switc h dow n t o th e "OFF " position . 4 ) Mov e "THROTTLE " toggl e switc h dow n t o th e "LOW " position . Wai t fo r RPM s t o stabilize . 5 ) Tur n "AUXILIAR YENGINE " ignitio n switc h counterclockwis e t o th e "OFF " position , SW00012 3 /->n/-» i iMr » r»cir«lMr i DOrtr^DAK Ak4AKI I IA I

# SkyM^ . GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 5 1 o f88 Revision : 0 3 Date : 1 0 JA N 0 7 

### 15 . Globa l 120 0 T E Deic e Truc k - Descriptio n an d Specification s A , Eac h deic e uni t i s placarde d wit h th e fluid typ e an d capacity , B , Capabilitie s an d Limitation s 1 ) Flui d Storage Tota l - 120 0 Gal , 2 ) Deicin g Flui d Tan k - 100 0 Gal . 3 ) Anti-icin g Flui d Tan k - 20 0 Gal . 4 ) Baske t Siz e - On e Perso n 5 ) Lif t Capacit y- 30 0 lbs . 6 ) Maximu m Workin g Heigh t - Baske t - 4 7 ft, 7 ) Boo m Stowe d Heigh t (empty ) - 1 1 ft. 6 in . Overal l Truc k

Lengt h wit h Baske t - 3 0 ft. 1 1 in . Overal l Truc k

Widt h - 8 ft. Flui d Heatin g Syste m - Fue l Fire d Flui d Heatin g Syste m Outpu t Ratin g - 2,000,00 0 BT U Flui d Heatin g Syste m Fue l Typ e - Diesel/Je t A 

### 8 ) 9 ) 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 Flui d Heatin g Syste m Safet yControl s - Deicin g Flui d Flow , Deicin g Flui d Ove rTemp, , Exhaus t Stac k Ove rTemp, , Flam e Ou t Flui d Pumpin g Syste m Deicin g Operatin g Flo wRat e - 4 0 GP M Flui d Pumpin g Syste m Deicin g Operatin g Pressur e - 15 0 PS I Flui d Pumpin g Syste m Anti-Icin g Operatin g Flo wRat e - 2 0 GP M Flui d Pumpin g Syste m Anti-Icin g Operatin g Pressur e - 5 0 PS I Flui d Pumpin g Syste m Groun d Hos e Lengt h - 5 0 ft. Flui d Pumpin g Syste m Groun d Hos e Flo wRat e - 1 2 GP M Aeria l Devic e Maximu m Operatin g Pressur e - 3,00 0 PS I Aeria l Devic e Norma l Operatin g Pressur e - 2,60 0 PS I

SW00012 5 CHAPTE R SIX

# SftyMfes f i m AI R L I N E S * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 5 3 o f 8 8 Revision : 0 3 Date ; 1 0 JA N 0 7 Globa l 120 0 T E Deic e Truc k

3 ) Tur n ignitio n switc h t o th e "ON " position , 4 ) AWAI TT O STAR Tligh t o n th e vehicl e dashboar d wil l illuminate .

C . 5 ) Afte rth e WAI TT O STAR Tligh t i s extinguished , tur n ignitio n switc h t o th e

"START " positio n t o start engine . 6 ) Allo wengin e t o war m u p fo rapproximatel yte n (10 ) minute s (d o no t leav e truc k unattende d durin g thi s step) . Startin g th e auxiliaryengine

GlowPlu g LiHli l Auxiliai yEmjlM f

Igi'iitlo n Switc h Tiirottl u Pump s

Switftt i Sv/ltc h H^atHi r

Switc h

1 ) Ensur e truc k

engin e i s running , 2 ) Tur n "AUXILIAR YENGINE " ignitio n switc h clockwis e t o "ON " positio n (switc h wil l sta yi n O N positio n b yitself ) an d wai t unti l th e glo wplu g ligh t i s extinguished . 3 ) Afte rth e glo wplu g ligh t i s extinguished , tur n "AUXILIAR YENGINE " ignitio n switc h clockwis e t o th e "START " position . Allo wth e starte rt o crah k fo rapproximatel yfive (5 ) seconds . Shoul d th e auxiliaryengin e no t start witlii n thos e five (5 ) seconds , releas e th e ignitio n switc h the n reattemp t engin e start . Shoul d th e auxiliaryengin e fai l t o start a secon d time , contac t GE M fo rassistance , 4 ) Afte rth e auxiliaryengine starts , allo wth e auxiliaryengin e t o ru n a t idl e fo rapproximatel y3- 5 minute s t o le t th e engin e war m up . 

### SW00012 7
/->or M IMr \

rMTK^IMr ^

00/-»r«OMll l IKAM I I M

# SftyUfes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 55 o f88 Revision : 0 3 Date : 1 0 JA N 0 7 Globa l 120 0 T E Deic e Truc k WARNIN G

OPERATO R MUS TB E AWAR E O F SPRAYNOZZL E OPENIN G LOCATIO N T O AVOI D INADVERTEN TSPAYIN G O F INDIVIDUALS . ARRO WO N NOZZL E INDICATE S DIRECTIO N O F SPRAY .

6 ) Releas e trigge rhandl e o n nozzl e t o sto p fluid flow. 7 ) Sto whos e nozzl e o n mountin g bracket . 8 ) Ensur e hos e i s fre e fro m obstruction s befor e rewinding . WARNIN G D O NO TSTAN D BETWEE N HOSE AN D TRUC KA S TH E REE L RETRACT S HOSE QUICKLY . 9 ) D o no t allo wnozzl e t o dra g o n th e groun d durin g th e rewindin g process . 10 ) To rewin d hose : • Pres s an d hol d "PUS H T O REWIND " butto n o n ground hos e contro l pane l t o rewin d hos e ont o reel , • Guid e hos e bac k

ont o reel . Ensur e th e hos e i s evenl ydistribute d o n th e ree l a s i t i s bein g rewound , • Whe n hos e i s full ystowe d o n reel , releas e "PUS H T O REWIND " button .



### SW00012 9 CHAPTE R SI X

# SkvWBS t

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 57 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Globa l 120 0 T E Deic e Truc k G . Baske t Flui d DeliverySyste m Ther e ar e tw o (2 ) separat e fluid line s connecte d t o th e baske t fro m th e boom : ADeicin g lin e an d a n Anti-Icin g line . CAUTIO N PRIO R T O SWITCHIN G FRO M USIN G TYP E I T O TYP E I V FLUID , ENSUR E TH E HEATER S AR E TURNE D OFF .

1 ) 2 ) 3 )
4 )
5 ) Spra

yI Control Handl

e I Nozzl e Hea d Nozzl e Gri p f' Communicat e wit h drive ri n th e truc k ca b t o confir m tha t glyco l i s heate d t o prope rtemperature . Releas e uppe rspra ynozzl e fro m mountin g bracket . T o begi n fluid application , ope n spra ynozzl e bypullin g bac k o n th e contro l handle . Flui d flowwil l increas e th e furthe rbac k th e contro l handl e i s moved . Pus h contro l handle forwar d t o th e close d positio n t o sto p fluid flow. Tur n blac k

ribbed nozzl e hea d t o adjus t spra yt o desire d spra ypattern , • Tur n nozzl e hea d clockwis e fo ra strea m spra y • Tur n nozzl e hea d counterclockwis e fo ra fa n spra y Upo n completio n o ffluid application , sto wspra ynozzl e o n mountin g bracket .



### SW00013 1 GROUN D DEICIN G PROGRAM MANUA L

# SMifes f t m AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 5 9 of8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Globa l 120 0 T E Deic e Truc k

1 ) Lif t th e protectiv e cove ro f"AERIA L DEVIC E MANUA L CONTROLS " switch , 2 ) Mov e th e switc h u p t o th e "ON " positio n t o activat e ground leve l aeria l devic e manua l controls . 3 ) Lif t protectiv e cove ro f"EMERGENC YAERIA L DEVIC E HYD . PUMP " switch . 4 ) Pus h an d hol d "EMERGENC YAERIA L DEVIC E HYD , PUMP " switc h t o th e "ON " position . Hol d intermittentl yt o preven t overheatin g emergenc y pump , 5 ) Depres s Button s fo rfunctio n desire d t o positio n th e aeria l device . Pres s to p butto n o n "BASKE TLEVEL " t o til t baske t up . Pres s botto m butto n o n "BASKE TLEVEL " t o til t baske t down . Pres s to p butto n o n "ROTATION " t o swin g th e boo m counterclockwise . Pres s botto m butto n o n "ROTATION " t o swin g th e boo m clockwise . Pres s to p butto n o n "EXTENSION " t o exten d th e boom . Pres s botto m butto n o n "EXTENSION " t o retrac t th e boom . Pres s to p butto n o n "BOO M LIFT " t o mov e th e boo m up . Pres s botto m butto n o n "BOO M LIFT" t o mov e th e boo m down , 6 ) Whe n finished usin g th e lowe rcontrols : Ensur e "EMERGENC YAERIA L DEVIC E HYD . PUMP " switc h i s move d dow n t o th e "OFF " position . Clos e protectiv e cove ro f"EMERGENC YAERIA L DEVIC E HYD , PUMP " switch . Mov e "AERIA L DEVIC E MANUA L CONTROLS " switc h dow n t o th e "OFF " position . Clos e protectiv e cove ro f"AERIA L DEVIC E MANUA L CONTROLS " switch .



### SW000I3 3

# SItyMfes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 6 1 o f8 8 Revision ; 0 3 Date : 1 0 JA N 0 7 Globa l 120 0 T E Deic e Truc k

2 ) To shu t dow n th e auxiliaryengin e fro m th e ca b o fth e truck : • Pus h re d "EMERGENC YSTOP " butto n int o it s ful l lowere d position . jg . <^ « - ^ *^l t «LS^i , •tM^^Ctm ^

3 ) To shu t dow n th e auxiliaryengin e fro m outsid e th e truck , • Pus h re d "EMERGENC YSTOP " butto n (locate d o n th e driver' s sid e o f th e truc k fram e aft o fth e rea rtire ) int o it s full ylowere d position .

K , Shut-Dow n Procedure s 1 ) Ensur e boo m i s full ystowe d int o th e boo m rest .

2 ) Mov e "HEATER " toggl e switc h o n contro l pane l dow n t o th e "OFF " position . CAUTIO N HEATE R MUS TB E ALLOWE D T O COO L FO R AMINIMU M O F FIV E (5 ) MINUTE S BEFOR E PERFORMIN G TH E NEX TSTE P (D O NO T LEAV E TRUC KUNATTENDE D DURIN G THI S STEP) . 3 ) Mov e "PUMPS " toggl e switc h dow n t o th e "OFF " position . 4 ) Mov e "THROTTLE " toggl e switc h dow n t o th e "LOW " position . Liste n fo r RPM s t o stabiliz e (stead yno t pulsing ) befor e proceedin g t o next step . 5 ) Tur n "AUXILIAR YENGINE " ignitio n switc h counterclockwis e t o "OFF" . 

### SW00013 5 npn i iNi n nPir.iMr : PQnmo&K * KA&M I IA IPage : 6 3 of8 8

ShMlBS i GROUN D DEICIN G EQUIPMEN T Revision : 0 3 ^^"'^'^"' * STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 

### 17 . Globa l 120 0 S E Deic e Truc k - Descriptio n an d Specification s A . Eac h deic e uni t i s placarde d wit h th e fluid typ e an d capacity . B , Capabilitie s an d Limitation s 1 ) Flui d Storage Tota l - 120 0 Gal , 2 ) Deicin g Flui d Tan k - 100 0 Gal , 3 ) Anti-icin g Flui d Tan k - 20 0 Gal , 4 ) Baske t Siz e - On e Perso n 5 ) Lif t Capacit y- 30 0 lbs , 6 ) Maximu m Working Heigh t - Baske t - 4 7 ft. 7 ) Boo m Stowe d Heigh t (empty ) - 1 1 ft. 6 in , 8 ) Overal l Truc k

Lengt h wit h Baske t - 3 0 ft. 1 1 in . 9 ) Overal l Truc k

Widt h - 8 ft. 10 ) Flui d Heatin g Syste m - Fue l Fire d 11 ) Flui d Heatin g Syste m Outpu t Ratin g - 2,000.00 0 BT U 12 ) Flui d Heatin g Syste m Fue l Typ e - Diesel/Je t A 13 ) Flui d Heatin g Syste m Safet yControl s - Deicin g Flui d Flow , Deicin g Flui d Ove rTemp. , Exhaus t Stac k Ove rTemp. , Flam e Ou t 14 ) Flui d Pumpin g Syste m Deicin g Operatin g Flo wRat e - 4 0 GP M 15 ) Flui d Pumpin g Syste m Deicin g Operatin g Pressur e - 15 0 PS I 16 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Flo wRat e - 2 0 GP M 17 ) Flui d Pumpin g Syste m Anti-Icin g Operatin g Pressur e - 5 0 PS I 18 ) Flui d Pumpin g Syste m Groun d Hos e Lengt h - 5 0 ft, 19 ) Flui d Pumpin g Syste m Groun d Hos e Flo wRat e - 1 2 GP M 20 ) Aeria l Devic e Maximu m Operatin g Pressur e - 3,00 0 PS I 21 ) Aeria l Devic e Norma l Operatin g Pressur e - 2,60 0 PS I



### SW00013 7 /^ i I Art-rr-n r»i\ /

# SftyMfes f

m WAI RLI NES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 65 o f88 Revision : 0 3 Date : 1 0 JA N 0 7 Globa l 120 0 S E Deic e Truc k

5 ) Afte rth e WAI TT O STAR Tligh t i s extinguished , tur n ignitio n switc h t o th e "START " positio n t o star t engine . 6 ) Allo wengin e t o war m u p fo rapproximatel yte n minute s (d o no t leav e unattende d durin g thi s step) , 7 ) Mov e "DRIVE " switc h o n contro l pane l u p fro m "NORMAL " t o "DEICING " position . Engin e spee d wil l increase .

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Pumpin g an d Heatin g Syste m Operatio n 1 ) Activat e pumpin g syste m bymovin g "#2 " toggl e switc h an d "PUMP S ON " toggl e switc h u p t o th e "ON " position . Engin e spee d wil l increase .

2 ) 3 ) Activat e heatin g syste m bymovin g "HEATER " toggl e switc h o n contro l pane l u p fro m HEATE R t o "ON " position . Ensur e "HEATE R ON " ligh t stay s illuminate d durin g purg e cycl e (heatin g o fth e deic e fluid t o a prese t temperatur e o fapproximatel y180 ° F) , SW00013 9 r^rtr\ i iMr » mriz-'iMr s nor\noAK AKHAKI I IA I

# SMUks t

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 6 7 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Globa l 120 0 S E Deic e Truc k

10 ) To rewin d hose : • Pres s an d hol d "PUS H T O REWIND " butto n o n groun d hos e contro l pane l t o rewin d hos e ont o reel , • Guid e hos e bac k

ont o reel . Ensur e th e hos e i s evenl ydistribute d o n th e ree l a s i t i s bein g rewound . • Whe n hos e i s full ystowe d o n reel , releas e "PUS H T O REWIND " button . 

# I T Pus h t o Rewin d Butto n arou m mM t won .

iAiiii i E , Operatin g th e Aeria l Devic e Th e aeria l devic e consist s o fth e boo m an d th e basket . Th e aeria l devic e ca n b e operate d fro m eithe rth e baske t o rth e ca b o fth e truck .

Contro l Handl e Thum b Swltel i Entergenc ysto p

Dsadma n Trigge r LigiT t Switch Auxiliar

yPunt p switc h Interna l Baske t Operation : 1 ) Pu t o n safet yharness . Unlatc h chai n acros s baske t opening . Ente rth e baske t Re-latc h chai n acros s baske t opening . Attac h lanyar d t o safet yharnes s an d basket . Pu t o n headset , 7 ) T o mov e boom , squeez e an d hol d th e "Deadma n Trigger " (locate d o n th e botto m o fcontro l liandle ) whil e movin g th e contro l handle . • To mov e th e boo m down , pus h th e contro l handl e forward . • T o mov e th e boon i up , pul l th e contro l handl e back . SWOOO l 4 1 2 ) 3 ) 4 ) 5 ) 6 )

# SAyMfes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 6 9 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Globa l 120 0 S E Deic e Truc k G , In-Ca b Aeria l Devic e Contro l
BOW/ I COKTWOLS 

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Thes e control s ar e locate d insid e th e ca b o fth e truc k o n a cente rmounte d console . To overrid e th e interna l baske t controls : 1 ) Mov e boo m control s toggl e switc h u p fro m "NORMAL " t o "OVERRIDE " position . Mov e "UP/DOWN " toggl e switc h dow n t o "DOWN " positio n t o mov e th e boo m down , 3 ) Mov e "UP/DOWN " toggl e switc h u p t o "UP " positio n t o mov e th e boo m up , 4 ) Mov e "ROTATION " toggl e switc h left t o "CCW " t o swin g th e boo m counterclockwise . Mov e "ROTATION " toggl e switc h right t o "CW " t o swin g th e boo m clockwise , 6 ) Mov e "IN/OUT " toggl e switc h u p t o "IN " positio n t o retrac t th e boom . 7 ) Mov e "IN/OUT " toggl e switc h dow n t o "OUT " positio n t o exten d th e boom . H . Emergenc yBoo m Lowerin g I n cas e o faeria l hydrauli cpum p failure , switche s o n eithe rth e interna l baske t control s o rgroun d control s ca n b e use d t o lowe rth e boom , 1 ) T o lowe rth e boo m fro m th e baske t whe n th e aeria l lift' s mai n powe r sourc e ha s failed : • Pus h an d hol d th e "AU X PUMP " toggl e switc h t o "ON " position . Thi s wil l allo wth e boo m t o slowl ylower . Hol d intermittentl yt o preven t overheatin g o femergenc ypump .

Auxiiiap/ ' pum p SWOOO l 4 3 GROUN D DEICIN G PROGRAM MANUA L

# St^Vltes t t m AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 7 1 o f8 8 Revision ; 03 Date : 1 0 JA N 07 Globa l 120 0 S E Deic e Truc k 

### 3 ) T o shu t dow nth e auxiliar

y engin e fro

moutsid e th e truck : • Pus h re d "EMERGENC YSTOP " butto n (locate d i n th e compartmen t doo rlocate d abov e th e passenge rsid e rea rtire ) int o it s full ylowere d position .

J . 2 ) Shut-Dow n Procedure s 1 ) Ensur e boo m i s full ystowe d int o th e boo m rest . Mov e "HEATER " toggl e switc h o n contro l pane l dow n fro m "ON " t o "HEATER" , CAUTIO N TH E HEATE R MUS TB E ALLOWE D T O COO L FO R AMINIMU M O F FIV E (5 ) MINUTE S BEFOR E PERFORMIN G TH E NEX TSTEP . Mov e "PUM P SWITCH " toggl e switc h t o th e "OFF " position . Liste n fo r RPM s t o stabiliz e (stead yn o pulsing ) befor e proceedin g t o nex t ste p position . Allo wengin e t o retur n t o norma l Idle . 4 ) Mov e "DRIVE " toggl e switc h o n contro l pane l u p fro m "DEICING " t o "NORMAL " 5 ) Plac e truc k

gea rselecto rint o th e "N " (neutral ) position , 6 ) Ensur e parkin g brak e i s "ON " (kno b full yextended) . 3 )

7 ) 8 ) 9 ) Ensur e al l tmc k

light s ar e "OFF" . Ensur e Ai rt o Groun d Radi o i s "OFF" , Tur n truc k

ignitio n switc h "OFF" . 

### SW0(Jal4 5 r^UAn-rCT O ci v

# SIgfUfes t l ^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 73 o f88 Revision : 0

3 Date : 1 0 JA N 07 

### 20 . Premie rHo t Shio t Deic e Towe r- Operatin g Procedure s A , Component s o fth e Premie rHo t Sho t Deic e Tower : 1 - Uppe rSpra yNozzl e 2 - Aeria l Uf t Baske t 3 - Aeria l Lift Control s 4 - Baske t Light s 5 - Padde d S^afet

yBa r 6 - Contro l Pane l 7 - Externa l Powe rInpu l 8 - Lowe rSpra yNozzl e 9 - Towin g Tongu e

SWOOO l 4 7 nz>r\ \ iKi n nciriKi n Donno& M MAM I IA IPage : 7 5 o f8 8 ShyUkS i GROUN D DEICIN G EQUIPMEN TRevision : 0 3 ^ ^ " " " ' ' • STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 

### Premie rHotSho t Deic e Towe r CAUTIO N

SHOUL D TH E HEATE R IGNITIO N LIGH TEXTINGUIS H DURIN G THI S TIM E MOV E TH E HEATE R ON/OF F SWITC H DOW N T O TH E "OFF " POSITIO N AN D CONTAC TGROUN D EQUIPMEN TMAINTENANC E (GEM) . 6 ) Whe n th e prese t temperature i s reached , th e fluid read yligh t wil l illuminat e an d th e heate rignitio n ligh t wil l extinguish , C , Pumpin g Syste m Operatio n 1 ) . Move th e heate r"ON/OFF " toggl e switc h dow n t o th e "OFF " position , 2 ) Disconnec

t th e mal e en d o fth e externa l powe rcabl e fro m th e externa l powe routlet . 3 ) Disconnec

t th e femal e en d o fth e externa l powe rcabl e fro m th e externa l powe rinpu t locate d o n th e contro l panel . 4 ) Stowth e externa l powe rcabl e i n a n approve d locatio n NO To n th e tower , D . Startin g th e Auxiliar yEngin e 1 ) Tur n auxiliar

yengin e ignitio n switc h clockwis e t o th e "START " position ,

NOT E I n col d weathe rcondition s i t ma ybe necessar

yt o utiliz e th e manua l choke . Pul l choke "T " handl e ou t firmlyt o its full yextende d positio n an d plac e th e engin e ignitio n switc h i n th e STAR Tposition . Whe n th e engin e begin s t o war m u p an d ru n more smoothly , slowl ydepres s th e choke "T " handl e unti l i t i s bac k

i n it s full yseate d position .

2 ) Allo wth e auxiliar

yengin e t o ru n fo rapproximatel y1 0 minute s prio rt o towin g th e towe rt o th e deicin g are a (d o not leave uni t unattende d durin g thi s step) . E , Towin g th e Ho

t Shot Deice Towe r

WARNIN G ENSUR E TH E AERIA L LIFTI S FULL YSTOWE D PRIO R TO TOWING , PUSHIN G O R MOVIN G TH E DEIC E TOWER . 1 ) Connec

t towin g tongu e t o a towvehicle , 2 ) Do not towo rmov

e th e Ho t Shot Deic

e Towe rfaste rtha n walkin g speed y

# SMffeff . GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 7 7 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 Premie rIHotSho t Deic e Towe r

• Rotat e th e spra ynozzl e hea d clockwis e fo ra "stream "

H , 5 ) 6 ) • Rotat e th e spra ynozzl e counterclockwis e fo ra "fan " spray . Pus h contro l handl e fon/vard t o th e close d positio n t o sto p fluid flow. Sto wspra ynozzl e o n mountin g bracket .

Operatin g th e Lowe rSpra yNozzl e 1 ) Ensur e glyco l i s heate d t o prope rtemperature . Releas e lowe rspra ynozzl e fro m mountin g bracket . Pul l spra ynozzl e an d hos e t o desire d location . Squeez e trigge rhandl e a t th e bas e o fth e nozzl e wher e i t connect s t o th e hose . To adjus t th e spra ypatter n o n th e lowe rspra ynozzle , pul l th e forwar d handl e bac k

fo ra "stream " o rpus h th e handl e fonvar d fo ra "fan " spray . 2 ) 3 ) 4 ) 5 )

Trigge rhandl e Fonvar d handl e 6 ) Releas e trigge rhandl e o n nozzl e t o sto p fluid flow. SW00015 1 RRniiN n npiriNirs pporiOA M H^AMU MPage : 79 of8 8

SkyUfeS t GROUN D DEICIN G EQUIPMEN TRevision : 0 3 ^ " """''' • STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 

### 21 . AIc o Deic e Towe r- Descriptio n an d Specification s A . Eac h deic e uni t i s placarde d wit h th e fluid typ e an d capacity . B . Capabilitie s an d Limitation s 1 ) Flui d Storag e Tota l - 33 5 Gal . 2 ) Deicin g Flui d Tan k - 33 5 Gal . 3 ) Baske t Siz e - On e Perso n 4 ) Lift Capacit y- non e 5 ) Maximu m Workin g Heigh t - Baske t -1 7 ft, 1 in , 6 ) Boo m Stowe d Heigh t (empty ) - 2 1 ft. 1 in . 7 ) Overal l Uni t Lengt h - 1 3 ft, 1 in , 8 ) Overal l Uni t Widt h - 7 ft. 7 in , 9 ) Flui d Heatin g Syste m - Electri cSubmersio n 10 ) Flui d Heatin g Syste m Outpu t Ratin g - 3 Element s a t 4,50 0 Watt s eac h 11 ) Flui d Heatin g Syste m Safet yControl s - Thermosta t Controlle d 12 ) Flui d Pumpin g Syste m Deicin g Operatin g Flo wRat e - 3 0 GP M 13 ) Flui d Pumpin g Syste m Deicin g Operatin g Pressur e - 15 0 PS I 14 ) Flui d Pumpin g Syste m Groun d Hos e Lengt h - Approx , 3 0 ft. 15 ) Flui d Pumpin g Syste m Groun d Hos e Flo wRat e - 3 0 GP M



### SW00015 3

# SfcyMfes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 8 1 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 AIc o Deic e Towe r B . Heate rOperatio n CAUTIO N D O NO TLE TTH E FLUI D LEVE L DRO P BELO W"HALF-FULL " O N TH E FLUI D LEVE L INDICATO R A S THI S EXPOSE S TH E HEATIN G ELEMENT S AN D SUBJECT S THE M T O DAMAGE . HEATIN G ELEMENT S I N TH E TAN KMUS TB E FULL YSUBMERGE D I N FLUI D BEFOR E TH E UNI TI S PLUGGE D IN .

1 ) Plu g heatin g elemen t electrica l suppl ycor d int o a 220 vAC , 6 0 AM P electrica l suppl yline . 2 ) Whe n fluid reache s prese t temperatur e o fapproximatel y140 ° F , disconnec t th e electrica l suppl ycord . Approximatel y8 hour s i s require d toheatfluidtoUO " F , CAUTIO N HEATIN G ELEMENT S AR E PRESE TAN D THERMOSTATICALL Y CONTROLLE D T O SHU TDOW N A T140 " F . RAISIN G TH E PRESET TEMPERATUR E WIL L RESUL TI N PREMATUR E PUM P FAILURE . 3 ) Sto welectrica l suppl ycor d o n th e unit .



### SW00015 5

# SfcyMfes f

^ AIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 8 3 o f88 Revision : 0 3 Date : 1 0 JA N 0 7 i4/c o Deic e Towe r E .

F , Operatin g th e Uppe rSpra yNozzl e Th e AIc o Deic e Towe ri s equippe d wit h uppe ran d lowe rspra ynozzles . Th e uppe rspra ynozzl e i s locate d o n th e to p rai l o fth e baske t an d th e lowe rspra y nozzl e i s locate d o n th e bas e o fth e tower . Th e uppe ran d lowe rspra ynozzle s operat e th e sam e way , 1 ) Ensur e glyco l i s heate d t o prope rtemperature , 2 ) Pu t th e safet yharnes s on . Clim b th e ladde ran d ente rth e basket . Attac h lanyar d t o safet yharnes s an d basket . Releas e uppe rspra ynozzl e fro m mountin g bracke t 3 ) 4 ) 5 ) 6 ) T o dispense fro m th e uppe rspra ynozzle , squeez e th e trigge ro n th e handle a t th e bas e o fth e nozzl e wher e i t connect s t o th e hose . 7 ) To adjus t th e spra ypatter n o n th e uppe rspra ynozzle , pul l th e forwar d handl e bac k

fo ra "stream " o rpus h th e handl e forwar d fo ra "fan " spray , 8 ) Releas e trigge rhandle t o sto p fluid flow, 9 ) Upo n completio n o ffluid application , sto wuppe rspra ynozzl e o n mountin g bracket .

Operatin g th e Lowe rSpra yNozzl e 1 ) Ensur e glyco l i s heate d t o prope rtemperature . Releas e lowe rspra ynozzl e fro m mountin g bracket . Unwin d hos e an d pul l spra ynozzl e t o desire d location . 2 ) 3 ) 4 ) T o dispens e fluid fro m th e lowe rspra ynozzle , squeez e th e trigge ro n th e handl e a t th e bas e o fth e nozzl e wher e i t connect s t o th e hose , 5 ) To adjus t th e spra ypatter n o n th e lowe rspra ynozzle , pul l th e forwar d handl e bac k

fo ra "stream " o rpus h th e handl e fonvar d fo ra "fan " spray , 6 ) Releas e trigge rhandl e t o sto p fluid flow. 7 ) Upo n completio n o ffluid application , rewin d hos e bac k ont o storag e brackets . 8 ) Sto wlowe rspra ynozzl e o n mountin g bracket . 

### SW00015 7

# SMifes f i mA' X I I NES c GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 8 5 o f8 8 Revision : 0 3 Date : 1 0 JA N 0 7 

### 23 . Groun d Deic e Equipmen t Maintenanc e an d Inspectio n A , Deic e Unit s ma yno t b e use d unles s full yoperational . Broke n equipmen t mus t b e tagge d a s inoperative , remove d fro m servic e an d no t use d unti l i t i s repaired , WARNIN G D O NO TUS E BROKE N O R MALFUNCTIONIN G EQUIPMENT . B , Th e Dail yGroun d Equipmen t Checklist s fo rDeic e Trucks/Tower s ar e foun d o n skywestonline>Forms>Othe rForm s an d reques t form s fo rservic e o rne w equipment ar e foun d o n skywestonline>Forms>Reques t Form s (se e copie s tha t follow) , C . Eac h statio n wil l maintai n a Dail yGroun d Equipmen t Checklis t fo rDeic e Truck s o rTowers , D . Th e Statio n Manageri s responsibl e t o ensur e th e equipmen t check s ar e bein g performe d eac h da yb ya designate d statio n employee . E . Th e designate d statio n employe e i s responsibl e t o conduc t th e check s thoroughl yan d properi ya s outline d o n th e checklis t an d recor d eac h ite m checked . F , Forgeryo fth e Dail yGroun d Equipmen t Checklist s fo rDeic e Tmcks/Tower s . i s prohibite d an d mayresul t i n disciplinaryaction . WARNIN G FAILUR E T O COMPLET E DAIL YGROUN D EQUIPMEN TCHECK S FO R DEIC E UNIT S CA N RESUL TI N PERSONA L INJUR YO R EQUIPMEN T DAMAGE/FAILURE . NOT E Oi l an d filterchange s shoul d b e complete d b ya GE M mechani capproximatel y every40 0 operatin g hours .

SWOOO l 5 9 G,uci \ IM n npiriMr ; ponnoA M ^^AM l IA IAIRLINES * GROUN D DEICIN G EQUIPMEN T STANDAR D PRACTIC E 280 0 Page : 8 7 o f88 Revision : 0 3 Date : 1 0 JA N 07 

### 2 ) Dail y Groun dEquipmen t

Checklis t

Deic e Tower s



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/ ^ i 1 Ar%-t-f-«- iAIRLINES * FLUI D STORAG E AN D TESTIN G STANDAR D PRACTIC E 280 0 P^ge : 1 o f1 2 Revision : 0

3 Date : 1 0 JA

N 0 7 Paragrap h Pag e 1 . Introductio n 1 2 . Genera l Informatio n 3 3 . Flui d Storag e 3 4 . Mixin g Flui d Type s 3 5 . Flui d Handlin g 3 6 . Persona l Protectiv e Equipmen t 4 7 . Typ e I V Flui d Samplin g 4 8 . Flui d Testin g 6 9 . Refractomete rUs e 6 10 . Diagra m o fa Refractomete r7 11 . Cleanin g th e Refractomete r7 12 . Checkin g Refractomete rAdjustmen t 8 13 . Testin g Deice/Anti-ic e Fluid s 8 14 . Takin g th e Readin g 9 15 . Bri xConversio n Scal e 1 1 

### 1 . Introductio n A . Responsibilit y 1 ) Th e Directo ro fGroun d Equipmen t Maintenanc e (GEM ) ha s responsibilit y fo ral l processe s containe d withi n thi s chapter . B . Authorit y 1 ) C S Manage rGroun d Operation s Trainin g ha s th e authorit yt o establis h an d chang e processe s withi n thi s chapter . C . Dutie s an d Responsibilitie s 1 ) C S Directo rGE M - Directo rGE M wil l coordinat e wit h C S Manager Groun d Operation s Trainin g regardin g an yne wdeice/anti-ic e fluid storag e an d testin g procedures . 2 ) C S Manage rGE M - C S Manage rGE M wil l coordinat e wit h Directo rGE M an d C S Manage rGroun d Operation s Trainin g t o ensur e disseminatio n o f ne wdeice/anti-ic e fluid storag e an d testin g procedure s an d trainin g o fC S Groun d Operation s Trainin g Supervisor s o n thes e procedures , 3 ) C S Manage rGroun d Operation s Trainin g - C S Manage rGroun d Operation s Trainin g wil l coordinat e wit h Directo rGE M an d C S Manager GE M t o ensur e writte n procedure s are establishe d fo rne wdeice/anti-ic e fluid storag e an d testin g procedures , C S Manage rGroun d Operation s Trainin g wil l coordinat e wit h C S Manage rGE M t o ensur e trainin g i s provide d t o C S Groun d Operation s Trainin g Supervisor s an d C S Groun d Operation s Instructor s o n ne wdeice/anti-ic e fluid storag e an d testin g procedures . C S Manage rGroun d Operation s Trainin g oversee s th e developmen t o fGroun d Operation s training , 4 ) C S Groun d Operation s Trainin g Supervisor s - C S Groun d Operation s Trainin g Supervisor s wil l trai n C S Groun d Operation s Instructor s o rothe r deice/anti-ic e ground personne l o n ne wdeice/anti-ic e fluid storag e an d testin g procedures , C S Groun d Operation s Trainin g Supervisor s develo p deice/anti-ic e fluid storag e an d testin g training . SW00016 3 GROUN D DEICIN G PROGRA M MANUA

L

# St^Wes t HAIRLINES * FLUI D STORAG E AN D TESTIN G STANDAR D PRACTIC E 280 0 Page : 3 o f1 2 Revision : 0

3 Date ; 1 0 JA

N 0 7 

### 2 . Genera l Informatio n A , SkyWes t use s deic e fluids tha t ar e eithe rpropylen e o rethylen e glyco l base d whic h ma yb e considere d hazardou s materials . T o alleviat e o rminimiz e exposure , employee s wh o ar e handlin g deice/anti-ic e fluids wil l wea rth e appropriat e Persona l Protectiv e Equipmen t (PPE ) a s detaile d i n th e Materia l Safet yDat a Sheet s (MSDS ) fo reac h fluid type . 

### 3 . Flui d Storag e A . Carbo n steel , coate d carbo n steel , opaqu e fiberglass-reinforced polyester , opaqu e polyethylene , aluminu m an d stainles s stee l ar e satisfactorymaterial s fo rstorag e tanks/barrels . Deicing/anti-icin g fluid storag e container s mus t b e conspicuousl ylabele d a s detaile d below : B . 1 ) 2 ) 3 ) 4 ) Flui d typ e ( I o rIV ) Glyco l bas e (ethylen e o rpropylen e glycol ) Typ e I V fluid als o require s Manufacture r(ma yb e differen t tha n vendo r name ) an d percen t o ffluid mixture . Example s o ffluid storag e containe rlabels :



### TYP E 1 Propylen e Glyco l TYP E I V Octago n 100 % C , Empt yStorag e Container s 1 ) Empt ystorag e container s mus t b e labele d a s "EMPTY. " NOT E Typ e I V storag e tote s shoul d b e marke d wit h th e dat e o fdeliverydirectl y o n th e tote . 

### 4 . Mixin g Flui d Type s A . Mixin g o ffluids ca n reduc e th e protectio n an d shea rpropertie s o fth e fluids, WARNIN G D O NO TMI X TYP E I V FLUID S WIT H FLUID S O F TH E SAM E TYP E FRO M DIFFEREN TMANUFACTURERS . 

### 5 . Flui d Handlin g A , Glyco l ma ycaus e som e irritatio n upo n contac t wit h th e eye s o rth e skin . Chemica l manufacturer s recommen d avoidin g ski n contact wit h deice/anti-ic e fluid whil e performin g norma l deice/anti-ic e operations . B . Personne l mus t b e awar e o fth e potentia l healt h effect s o fdeicin g an d anti-icin g fluids. Detaile d informatio n o n healt h effect s an d prope rsafet ySW00016 5 OHAPTFF ? RFVF NPage : Revision : Date : 5 o f1 2

0 3 1 0 JA N 0 7 SkvUteS i FLUI D STORAG E AN D TESTIN G ^ " " ' " " ' • STANDAR D PRACTIC E 280 0 7 ) Complet e th e Typ e I V sampl e labe l provide d i n th e Typ e I V sampl e kit . 8 ) Attac h Typ e I V sampl e labe l t o th e sampl e containe r(provide d i n th e Typ e I V sampl e ki t - se e below) . NOT E Ensur e sample s ar e accuratel ylabele d an d no t mixe d whe n collectin g multipl e samples . 

# Typ e I V Flui d Sampl e Date : ______ _

Station : (MM/DD/yR ) \ i leltiw l Tank/Vehicl e Uni t Number : Flui d Bran d Nanne : Flui d Type : /Typ e I , lyp o IV | O O Contac t Nanne : (Mea M frlnl ) O O Contac t Phone : (Pleas e Prlnl ) mmmMnmwm^^no m 9 ) Packag e th e sampl e fo rshipmen t wit h th e shippin g material s provide d i n th e Typ e I V sampl e kit , 10 ) Sen d shipmen t t o DE N GEM , 11 ) DE N GE M verifie s fluid viabilit ythroug h refractomete ran d viscosit y checks . Sampl e fro m Typ e I V flui d I n storag e tank s an d opene d tot e bins : Prio r t o eac h seaso n an d whe n otherwis e directed , obtai n on e sampl e fro m eac h storag e tan k

an d opene d tot e bins . Unopene d tot e bin s mus t als o b e sample d afte rtw o year s o fstorage . 1 ) Purg e Typ e I V tot e drai n line , 2 ) Collec t a minimu m 50 0 m l sampl e o fth e fluid int o th e clea n plasti c containe rprovide d i n th e Typ e I V sampl e kit , 3 ) Sea l th e container , 4 ) Clea n an d dryth e outsid e o fth e container , 5 ) Complet e th e Typ e I V sampl e labe l provide d i n th e Typ e I V sampl e kit , 6 ) Attac h Typ e I V sampl e labe l t o th e sampl e containe r(provide d i n th e Typ e I V sampl e ki t - se e below) . 

### SW00016 7 rsDn i IM n ncir-iM n Donr^DA M K/IAM I IA I

# SiwUfes f 1 ^ AIRLINES * FLUI D STORAG E AN D TESTIN G STANDAR D PRACTIC E 280 0 Page : 7 o f1 2 Revision : 0

3 Date : 1 0 JA

N 0 7 

### 10 . Diagra m o fa Refractomete r A , Th e refractomete ri s a fas t an d easy-to-us e metho d fo rtestin g th e freez e poin t o rrefractiv e inde xo fglyco l base d solutions , Arefractomete rprovide s automati ctemperatur e compensatio n fo rimmediate , accurat e direc t reading s o fethylen e glyco l o rpropylen e glyco l fluids.
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### 11 . Cleanin g th e Refractomete r A , Th e refractomete rshoul d b e thoroughl ycleane d afte reac h use . An yresidu e left o n th e measurin g surfac e coul d resul t i n a n inaccurat e readin g o rdamag e t o th e instrument . B . T o clean : 1 ) Ope n th e viewpoin t illuminato r(locate d a t th e slante d en d o fth e refractometer ) b yswingin g i t u p t o expos e th e measurin g surface , 2 ) Wip e bot h th e measurin g surfac e an d th e botto m o fth e viewpoin t illuminato rclean , 3 ) Dr ybot h th e measurin g surfac e an d botto m o fth e viewpoin t illuminato r wit h a tissu e o ra clea n sof t cloth . 4 ) Clos e th e viewpoin t illuminator . 

### SW00016 9

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^ F AIRLINES * FLUI D STORAG E AN D TESTIN G STANDAR D PRACTIC E 280 0 Page : 9 o f 1 2 Revision : 0 3 Date : 1 0 JA N 0 7 

### 14 . Takin g th e Readin g

Misc o refractometer s ar e equippe d wit h a n ey e guar d tha t ca n b e use d i n tw o positions . Whe n wearin g eyeglasses , th e ey e guar d shoul d b e folde d back ; whe n n o eyewea ri s wor n th e ey e guar d shoul d b e extended . Prope r positionin g o f th e ey e guar d wil l hel p eliminat e stra yligh t an d improv e imag e quality , Kilfros t refractometer s lac k a movabl e ey e guard .

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B , NOT E • Th e Misc o Typ e 1 temperatur e scal e i s reverse d fro m a standar d thermomete rscale . Reading s belo wO Tar e o n th e uppe rhal fo f th e scale . Th e scal e readin g i s no t visibl e unti l a sampl e i s place d o n th e measurin g surface . I f th e concentratio n o f th e solutio n teste d i s greate rtha n th e limit s o fth e scale , th e scal e readin g wil l no t b e visible . • Th e Misc o Typ e I V refractometeruse s a Bri xscal e (refe rt o par , 14 ) numbere d fro m 0 t o 5 0 wit h quarte rpoin t increments . Th e scal e readin g i s no t visibl e unti l a sampl e i s place d o n th e measurin g surface . I f th e concentratio n o f th e solutio n teste d i s greate rtha n th e limit s o f th e scale , th e scal e readin g wil l no t b e visible , • Th e Kilfros t Typ e I V refractometeruse s a Refractiv e Inde xscal e numbere d fro m 1,33 0 t o 1,42 0 wit h quarte rpoin t increments . Th e scal e readin g i s no t visibl e unti l a sampl e i s place d o n th e measurin g surface . I f th e concentratio n o f th e solutio n teste d i s greate rtha n th e limit s o f th e scale , th e scal e readin g wil l no t b e visible . Th e fluid freez e poin t readin g i s take n wher e th e dar k an d ligh t portion s o f th e scal e meet , NOT E Fo rMisc o Typ e I refractometers , tak e th e readin g o n th e ethylene/propylen e glyco l scale . SWOOO l 7 1 GROUN D DEICIN G PROGRAM MANUA L

# SJkyMfes r • i m AIRLINES * FLUI D STORAG E AN D TESTIN G STANDAR D PRACTIC E 280 0 Page : 1 1 o f 1 2 Revision : 0 3 Date : 1 0 JA N 0 7 

### 15 . Bri xConversio n Scal e Bri xt o Refractiv e Inde xTabl e



# 1 1 Degree s Bri x 0. 0 0. 5 1. 0 1. 5 2, 0 2, 5 3, 0 3. 5 4. 0 4. 5 5. 0 5. 5 6. 0 6. 5 7. 0 7. 5 8. 0 8. 5 9. 0 9, 5 10, 0 10, 5 11. 0 11. 5 12, 0 12. 5 Refractive

Inde xa t 2 0 Degree s C 1,333 0 1,333 7 1,334 4 1,335 1 1.335 9 1.336 6 1.337 3 1.338 1 1.338 8 1.339 5 1.340 3 1.341 0 1.341 8 1.342 5 1.343 3 1.344 0 1.344 8 1,345 5 1,346 3 1.347 1 1.347 8 1.348 6 1.349 4 1,350 2 1,350 9 1,351 7 Degree s

Bri x 13. 0 13, 5 14, 0 14, 5 15. 0 15. 5 16. 0 16. 5 17. 0 17. 5 18. 0 18. 5 19. 0 19. 5 20. 0 20. 5 21. 0 21, 5 22, 0 22, 5 23, 0 23, 5 24, 0 24. 5 25. 0 Refractive

Inde xat 2 0 1 Degree s C . 1.352 5 1.353 3 1.354 1 1.354 9 1.355 7 1,356 5 1.357 3 1.358 1 1.358 9 1.359 1 1,360 5 1.361 4 1.362 2 1,363 0 1.363 8 1.364 7 1.365 5 1,366 4 1.367 2 1,368 0 1,368 9 1.369 8 1,370 6 1.371 5 1,372 3 Degree s

Bri x 25. 5 26, 0 26. 5 27. 0 27, 5 28. 0 28. 5 29, 0 29. 5 30. 0 30. 5 31. 0 31. 5 32. 0 32, 5 33. 0 33, 5 34. 0 34. 5 35. 0 35. 5 36. 0 36. 5 37. 0 37. 5 Refractive

Inde xa t 2 0 Degrees C . 1.373 2 1,374 1 ' 1.374 9 1.375 8 1,376 7 1,377 6 1,378 5 1,379 4 1,380 3 1.381 2 1,382 1 1.383 0 1,383 9 1.384 8 1.385 7 1.386 6 1.387 5 1.388 5 1.389 4 1,390 3 1.391 3 1,392 2 1,393 1 1.394 1 1,395 0 Degree s

Bri x 38, 0 38. 5 39. 0 39. 5 40. 0 40. 5 41. 0 41. 5 42, 0 42, 5 43. 0 43. 5 44, 0 44, 5 45, 0 45, 5 • 46. 0 46. 5 47. 0 47. 5 48. 0 48. 5 49. 0 49. 5 50. 0 Refractive

Indexa t 2 0 Degree s C . 1.396 0 1.397 0 1.397 9 1.398 9 1,399 9 1.400 8 1.401 8 1,402 8 1,403 8 1.404 8 1.405 8 1.406 8 1.407 8 1.408 8 1,409 8 1.410 8 1,411 8 1,412 8 1,413 9 1.414 9 1.415 9 1.417 0 1.418 0 1.419 0 1.420 1

SWOOO l 7 3 GROUN D DEICIN G PROGRA M MANUA LAIRLINES * DEICING/ANTI-ICIN G FORM S STANDAR D PRACTIC E 280 0 Page : 1 o f1 4 Revision : 03 Date : 1 0 JA N 07 Paragrap h Pag e 1 . Introductio n 1 2 . Delce/Anti-ic e Trainin g Record s 2 3 . Pos t Deicing/Anti-icin g Repor t (Delt a Connectio n an d Delt a Only ) 2 4 . Aircraf t Deicing/Anti-icin g Recor d (Unite d Expres s an d Unite d Only ) 6 5 . Typ e I Flui d Lo g 9 6 . Typ e I V Flui d Lo g 1 1 7 . Glyco l Teste r• Monthl yTes t Repor t 1 3 

### 1 . Introductio n A . Responsibilit y 1 ) Th e Directo ro fCustome rServic e Trainin g ha s responsibilit yfo ral l processe s containe d withi n thi s chapter . B . Authorit y 1 ) Th e Directo ro fCustome rServic e Trainin g an d th e C S Manage rGroun d Operation s Trainin g ha s th e authorit yt o establis h an d chang e processe s withi n thi s chapte r C . Dutie s an d Responsibilitie s 1 ) C S Manage rGroun d Operation s Trainin g - C S Manage rGroun d Operation s Trainin g wil l ensur e writte n procedure s ar e establishe d fo r ne wdeice/anti-ic e for m procedures . C S Manage rGroun d Operation s Trainin g wil l ensur e trainin g i s provide d t o C S Groun d Operation s Trainin g Supervisor s an d C S Groun d Operation s Instructor s o n ne wdeice/anti-ic e for m procedures , 2 ) C S Groun d Operation s Trainin g Supervisor s - C S Groun d Operation s Trainin g Supervisor s wil l trai n C S Groun d Operation s Instructor s o rothe r deice/anti-ic e groun d personne l o n ne wdeice/anti-ic e for m procedures , C S Groun d Operation s Trainin g Supervisor s develo p deice/anti-ic e for m testin g an d training , 3 ) C S Groun d Operation s Instructor s - C S Groun d Operation s Instructor s delive rtrainin g t o th e Certifie d Statio n Trainer s o rothe rdeice/anti-ic e groun d personne l fo rdeice/anti-ic e for m procedures , 4 ) Statio n Manage r- Statio n Manage ri s responsibl e t o ensur e deice/anti-ic e groun d personne l receiv e th e require d trainin g fo rdeice/anti-ic e form s a s require d b ythei rspecifi cdeice/anti-ic e functions . Statio n Manage ri s require d t o kno wan d follo wth e procedure s a s detaile d I n thi s chapter . 5 ) Certifie d Statio n Traine r- Certifie d Statio n Traine r(CST ) coordinate s wit h Statio n Manage rt o ensur e trainin g i s provide d t o deice/anti-ic e groun d personne l o n deice/anti-ic e form s require d b ythei rspecifi cdeice/anti-ic e functions . CS Ti s responsibl e t o ensur e deice/anti-ic e groun d personne l follo wdeice/anti-ic e for m procedure s accordin g t o th e trainin g received , CS Ti s require d t o kno wan d follo wth e procedure s a s detaile d i n thi s chapter , 

### SW00017 f

, PROGRA M MAW I IA ITEMPORAR YREVISIO N GDP M 07- 5 Page : 1 o f 3

AIRLIN E s , GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 1 4 SE P 0 7 

### SKYWES TPOSTDEICING/ANTI-ICIN G REPOR T- CHAPTE R 8 INSER TTHI S T R FOLLOWIN G PAG E 2 I N CHAPTE R 8 o f th e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised . Thi s T R delete s th e D L an d U Aform s an d replace s them wit h a ne wSkyWes t for m an d instructions , NOT E Wit h th e issu e o f thi s TR , curren t par . 3 , Pos t Deicing/Anti-lcin g Report (Delt a Connectio n an d Delt a Only ) an d curren t par , 4 , Aircraf t Deicing/Anti-icin g Recor d (Unite d Expres s an d Unite d Only ) ar e DELETE D an d replace d wit h ne wpar . 3 , SkyWes t Pos t Delclng/AntMcIn g Report . Thes e change s wil l b e incorporate d int o th e nex t revisio n o f th e GDP M SP2800 , Subsequen t paragraphs wil l b e renumbere d a t tha t time . 

### I 3 . SkyWes t Pos t Deicing/Anti-icin g Report j A , SkyWes t Pos t Deicing/Anti-icing Report - Revisio n 07-0 7 B . Purpos e 1 ) Th e SkyWes t Pos t Deicing/Anti-icin g Report i s use d t o recor d informatio n relate d t o eac h deic e an d anti-ic e even t fo ral l SkyWes t flight operations . NOT E Groun d handler s mayus e thei row n Aircraf t Deicing/Ant i Icin g Recor d (Deic e Even t Log ) a s lon g a s th e for m bein g use d i s note d i n a n FA A Approve d Groun d Deic e Program , Groun d handler s ma yadher e t o thei r ow n for m retentio n guidelines . Form s no t include d i n a n FA AApprove d Groun d Deic e Progra m ma yno t b e used . SkyWes t wil l provid e th e Typ e I Flui d Lo g fo rgroun d handler s upo n request . C , Thi s report i s use d t o recor d informatio n relate d t o eac h deic e an d anti-ic e even t fo rSkyWes t aircraft . Thi s report mus t b e complete d wit h blu e o rblac k ink . Th e SkyWes t Pos t Deicing/Anti-icin g Report mus t b e complete d fo reac h deicing/anti-icin g even t a s follows : Statio n Yea r Colum n 1 Colum n 2 Colum n 3 Colum n 4 Colum n 5 Colum n 6 Recor

d statio n 3-lette rairpor t code . Recor d year . Recor d curren t OA

T(Outsid e Ai rTemperature ) fo reac h deice even t Recor d F P (Freez e Point ) of Typ e 1 fluid. Whe n usin g multipl e deic e units , record th e highest freez e poin t i n use . Recor d Dat e (mm/dd) . Recor d Shi p # , Circl e final fluid typ e applied . Whe n Typ e 1 i s th e final fluid applied , writ e "N/A " i n th e Flui d % column . DO NO TENTE R GLYCO L FLUI D PERCENTAG E FO R TYP E 1 FLUID ! Whe n Typ e II . Il l o rI V i s th e final fluid applied , record th e glyco l fluid percentage . Recor d tim e (i n militar

ytime ) final fluid applicatio n bega n an d circl e win g (L - left /

R - right ) wher

e final fluid applicatio n began . S\ ^ 1AIRLINES . TEMPORAR YREVISIO N GDP M 07- 5 GROUN D DEICIN G PROGRA M MANUA L SP280 0 Page : 3 o f3 Date : 1 4 SE P 0 7 E , Exampl e o fSkyWes t Pos t Deicing/Anti-icin g Report 

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N 0 7 Procedur e 1 ) 2 ) Th e Pos t Deicing/Anti-icin g Report shoul d b e completed wit h blu e o r blac k ink . "N/A " mus t b e use d fo ral l blan k entries . Th e Pos t Deicing/Anti-icin g Report mus t b e complete d fo revery deicing/anti-icin g even t a s follows : 

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Ente rth e freez e poin t temperature ofTyp e 1 fluid i n degree s Fahrenheit , Ente rth e date . Ente rth e shi p numbe ro fth e aircraf t bein g deice/anti-iced . Usin g th e lis t provide d o n th e Post Deicing/Anti-icin g Report , ente rth e conditio n that best describe s th e curren t weathe rdurin g th e de/anti-icin g even t as follows : 1 - Frost 2 - Freezin g Fo g 3 - Freezin g Drizzl e 4 - Ligh t Freezin g Rai n 5 - Ligh t Sno

w 6 - Moderate Snow 7 - Heav ySno w 8 - Col d Soake d 9-N o Active Precipitatio n Ente rth e final fluid applie d (Typ e 1 , II , 111 o rIV) an d th e glyco l fluid percentag e (Typ e II , II I o rIV) , Ente rloca l tim e flnal fluid applicatio n began . Circl e L fo rlef t o rR fo rright t o Indicat e th e win g where th e final applicatio n started

v Chec k bo xt o indicat e "Post De/Antl-icIn g chec k complete " hit s bee n bommunieate d t o th e flight deck ? crew . [=d rMD88/9 0 an d GJomai rCRJ' s "Tactil e Chec k conriplete " rhijs t a|4d b e stated i Ehte rth e signature ari d eniploye e numbe ro fth e perso n responsibl e fo rth e deic6/anti«icin g o fth e aircraft rThi r per^or i must b e ohsit e an d obiserVin g q rconductin g th e deice/anti-icin g ofth e aircraft .
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SWOOO l 8 3 GROUN D DEICIN G PROGRAM MANUAL

# SMIMBS t i mAIRLINES * DEICING/ANTI-ICIN G FORM S STANDAR D PRACTIC E 280 0 Page : 7 o f1 4 Revision : 0 3 Date : 1 0 JA N 0 7 

### # 9

#1 0 Aircraft Specifi cCheck(s ) Accomplishe d

Nam e o remploye e numbe rofth e perso n confirmin g that th e aircraft i s fre e ofcontaminant s an d that a post deicin g chec k was accomplishe d Ente r"none " o r"pre-taxi "

Non e - Aspecia l chec k

i s no t applicabl e no ri s require d du e t o weathe rconditions . Pre-tax i - Th e pre-tax i chec k has bee n requeste d b

y th e flight dec k

crewan d accomplished . Note : Whe n th e aircraf

t has a pre-tax i chec k performed , produce two entrie s (line s i n th e log ) wit h th e sam e informatio n i n column s 1- 8 an d 10 . I n colum n 9 , indicat e th e specifi cchec k (aircraf t area ) th e flight dec k

crewrequeste d t o b e checked . I n th e secon d entr

y(secon d line) , colum n 9 , indicat e th e "pre-taxi " check . Prin t th e nam e o remploye e numbe rofth e perso n confirmin g that th e aircraf t i s fre e o fcontaminants an d that a pos

t deicin g chec k

wa s accomplished .
D . Retentio n an d Disposifio n 1 ) Th e Pos t Deicing/Anti-icin g Report mus t b e retaine d throughou t th e deic e seaso n an d shoul d b e dispose d o fonc e th e deicin g seaso n ends .



### SW00018 5

# SkyMBS t

^ AIRLINES * DEICING/ANTI-ICIN G FORM S STANDAR D PRACTIC E 280 0 Page : 9 of1 4 Revision : 0 3 Date : 1 0 JA N 07 

### 5 . Typ e I Flui d Lo g A . Typ e I Flui d Lo g - Revisio n 06-0 6 B . Purpos e 1 ) Th e Typ e I Flui d Lo g i s use d t o recor d th e freez e poin t o rrefractiv e inde x o fTyp e I fluids fo reac h deic e truck/uni t a t th e followin g intervals : a ) Afte rpartiall yo rcompletel yfliling th e deic e truck/unit , b ) Immediatel yprio rt o th e first deicin g operatio n o fth e day , c ) An ytim e a deic e cre wchang e occurs . NOT E Groun d handler s ma yus e thei row n Typ e I Flui d Log / Typ e I Flui d Testin g Progra m a s lon g a s th e guideline s followe d ar e note d i n a n FA AApprove d Groun d Deic e Program . Groun d handler s ma y adher e t o thei row n for m retentio n guideline s (o rothe rTyp e I fiuid testin g guideline s whe n form s ar e no t used) . Form s no t include d i n a n FAAApprove d Groun d Deic e Progra m ma yno t b e used , SkyWes t wil l provid e th e Typ e I Flui d Lo g fo rgroun d handler s upo n request , C . Procedur e 1 ) Th e Typ e I Flui d Lo g i s t o b e complete d afte rtestin g Typ e I glyco l wit h a n accurat e refractomete ran d mus t b e complete d a s follows : # 1 # 2 # 3 # 4 # 5 # 6 # 7 # 8 # 9 Circl e E G o rP G Manufacture r Bran d Nam e o fFlui d ST N Deicin g Uni t # Dat e Tim e Typ e 1 Freez e Poin t / Refractiv e Inde x Employe e # an d Signatur e o f perso n testin g fiuid Circl e E G t o indicat e Ethylen e Glycol ; Circl e P G t o indicat e Propylen e Glyco l Ente rth e manufacture ro fth e fluid Ente rth e nam e o fth e fluid Ente rth e thre e lette rstatio n cod e Ente rth e deicin g truck/uni t numbe r Ente rdat e o ftes t Ente rtim e o ftes t Ente rth e freez e poin t o rrefractiv e inde xo fth e 1 fluid teste d Ente rth e signatur e an d employe e numbe ro fth e perso n testin g th e fluid Retentio n an d Dispositio n 1 ) Th e Typ e I Flui d Lo g mus t b e retaine d throughou t th e deic e seaso n an d shoul d b e dispose d o fonc e th e deic e seaso n ha s passed .

SWOOO l 8 7 GROUN D DEICIN G PROGRAM MANUA LQMgmAMfgMc t TEMPORAR YREVISIO N GDP M 07- 7 Page : 1 o f1

^*yrffT?f^f . GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 1 5 OC T0 7 

### TYP E I V FLUI D LO G REVISIO N DAT E

• INSER TTHI S T R I N FRON TO F PAG E 1 1 I N CHAPTE R 8 o fth e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised , • Thi s TR revise s par . 6 Aan d 6 E t o indicat e th e correc t revisio n dat e o fth e Typ e I V Flui d Lo g (06-06) . 

### 6 . Typ e I V Flui d Lo g A . Typ e I V Flui d Lo g - Revisio n 06-0 6 B . N O CHANG E C . [REFE R T O T R GDP M 07-4 ] D . N O CHANG E E . Exampl e o fTyp e I V Flui d Lo g - 06-0 6 (N O CHANG E T O FORM )



### SW00018 9

# Slowes t 1 ^ AIRLINES * TEMPORAR YREVISIO N GDP M 07- 4

GROUN D DEICIN G PROGRA M MANUA L SP280 0 Page : 1 o f1 Date : 1 4 SE P 0 7 

### TYP E I V FLUI D LO G INSTRUCTION S - CHAPTE R 8

• INSER TTHI S T R I N FRON TO F PAG E 1 1 I N CHAPTE R 8 o fth e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised . • Thi s temporaryrevisio n revise s th e instruction s fo rth e Typ e I V Flui d Lo g a s outline d below . 

### 6 . Typ e I V Flui d Lo g A , N O CHANG E B , N O CHANG E C , Procedur e 1 ) Th e Typ e I V Flui d Lo g i s use d t o recor d th e refractiv e inde xo fTyp e I V fluids fo reac h deic e uni t every9 0 day s durin g th e deic e season . Thii s lo g i s t o b e completed afte rtestin g Typ e I V glyco l wit h a n accurat e refractometeran d mus t b e complete d a s follows : 1 2 3 4 5 6 7 8 9 Circl e E G o rP G Manufacture r Bran d Nam e o fFlui d ST N Deicin g Uni t # Dat e Tim e Refractiv e Inde x Employe e # an d Signatur e o fperso n testin g fluid Circl e E G t o indicat e Ethylen e Glycol ; Circl e P G t o indicat e Propylen e Glycol . Recor d th e manufacture ro fth e fluid. Recor d th e bran d nam e o fth e fluid. Recor d statio n 3-lette rairport code . Recor d th e deicin g truck/uni t number . Recor d date . Recor d time . Recor d th e refractiv e inde xo fth e fluid bein g tested . Recor d th e signatur e an d employe e numbe ro fth e perso n testin g th e fluid. D . N O CHANG E



### SW00019 1

# SMMes t

^ AIRLINES * DEICING/ANTI-ICIN G FORM S STANDAR D PRACTIC E 280 0 Page : Revision : Date : 1 1 o

f1 4 0 3 1 0 JA N 07 

### 6 . Typ e I V Flui d Lo g A . Typ e I V Flui d Lo g - Revisio n 07-0 6 B . Purpos e 1 ) Th e Typ e I V Flui d Lo g i s use d t o recor d th e refractiv e inde xo fTyp e I V fluids fo reac h deic e truck/uni t every9 0 day s durin g th e deic e season . NOT E Groun d handler s ma yus e thei row n Typ e I V Flui d Log/Typ e I V Flui d Testin g Progra m a s lon g a s th e guideline s followe d ar e note d i n a n FA A Approve d Groun d Deic e Program . Groun d handler s ma yadher e t o thei r ow n for m retentio n guideline s (o rothe rtyp e I V fluid testin g guideline s whe n form s ar e no t used) . Form s no t include d i n a n FA AApprove d Groun d Deic e Progra m mayno t b e used . SkyWes t wil l provid e th e Typ e I V Flui d Lo g fo rgroun d handler s upo n request . C . Procedur e 1 ) Th e Typ e I V Flui d Lo g i s t o b e complete d afte rtestin g Typ e I V glyco l wit h a n accurat e refractometeran d mus t b e complete d a s follows : # 1 # 2 # 3 # 4 # 5 # 6 # 7 # 8 # 9 #1 0 Statio n Deicin g Provide r Dat e Truck/Tower/Tan k

I D numbe r Typ e I V Flui d Nam e Refractiv e Inde xfro m Vendo rRang e @ 68° F - mi n Refractiv e Inde xfro m Vendo rRang e @ 68 T- ma x Refractiv e Inde xMeasur e ©68 ^ Appearanc e Nam e o fPerso n Performin g Chec k Ente rth e thre e lette rstatio n cod e Ente rth e nam e o fth e compan yprovidin g th e deice/anti-ic e service s Ente rth e dat e o fth e tes t Ente rth e I D numbe ro fth e Truck , Towe ro rTan k Ente rth e produc t nam e o fth e Typ e I V Flui d Ente rth e minimu m refractiv e inde xrang e provide d b yth e fluid manufacture ra t 68 ^ Ente rth e maximu m refractiv e inde xrang e provide d b yth e fluid manufacture ra t 68° F Ente rth e refractiv e inde xmeasure d @ 68'' F Ente rth e appearanc e o fth e fluid whe n teste d (clean , cloudy , dirty , etc ) Ente rth e nam e o fth e perso n performin g th e chec k D , Retentio n an d Dispositio n 1 ) Th e Typ e I V Flui d Lo g mus t b e retaine d a t th e generatin g statio n durin g th e deic e seaso n an d shoul d b e dispose d o fonc e th e deic e seaso n ha s passed . SWOOO l 9 3

# SlaWBS t l ^ AI RLI NES * DEICING/ANTI-ICIN G FORM S STANDAR D PRACTIC E 280 0 Page : 1 3 o f1 4 Revision : 0 3 Date : 1 0 JA N 0 7 

### 7 . Glyco l Teste r- Monthl yTes t Report A . Glyco l Teste r- Monthl yTes t Report - Revisio n 06-0 6 B . Purpos e 1 ) Th e Glyco l Teste r- Monthl yTes t Report i s use d t o recor d th e accurac yo f al l refractometer s use d fo rglyco l fo reac h station . NOT E Groun d handler s ma yus e thei row n Glyco l Teste r- Monthl yTes t Report/Glyco l Teste r(Refractomete rCalibration ) Progra m a s lon g a s th e guideline s followe d ar e note d i n a n FA AApprove d Groun d Deic e Program . Groun d handler s ma yadher e t o thei row n for m retentio n guideline s (o rothe rGlyco l Tester/Refractomete rCalibratio n guideline s whe n form s ar e no t used) . Form s no t include d i n a n FAAApprove d Groun d Deic e Progra m ma yno t b e used , SkyWes t wil l provid e th e Glyco l Teste r- Monthl yTes t Repor t fo rground handler s upo n request , C . Procedur e 1 ) Al l glyco l refractometer s mus t b e teste d fo raccurac yth e first wee k o f everymont h durin g th e deic e season . 2 ) Typ e I Refractometer s mus t b e teste d wit h clea n water . 3 ) Typ e I V Refractometer s mus t b e teste d wit h clea n 68 ^ water , 4 ) Th e Glyco l Teste r- Monthl yTes t Report mus t b e complete d a s follows : # 1 # 2 # 3

# 4 # 5 Statio n Teste rNumbe r Result s pass/fai l

Dat e mm/dd/yy Employe e Signatur e an d Numbe r Ente rth e thre e lette rstatio n cod e

Ente rth e SkyWes t refractomete rpropert ynumbe r Ente rpas s whe n refractomete rgive s accurat e readin g Ente rfai l whe n refractomete rgive s inaccurat e reading . Misc o Typ e 1 Refractomete r Misc o Typ e I V Refractomete r Bri x Refractomete r Pas s i s indicate d b ya readin g o f32 ° F whe n

testin g water . Fai l i s indicate d b ya readin g abov e o rbelo w 32 ° F whe n testin g water . Pas s i s indicate d bya readin g o f1.33 3 whe n testin g wate ra t 68 ° F. Fai l i s indicate d bya readin g abov e o rbelo w 1.33 3 whe n testin g wate ra t 68 ° F . Pas s i s indicate d b ya readin g o f0 whe n testin g wate ra t 68 ° F. Fai l i s indicate d b ya readin g abov e o rbelo w 0 whe n testin g wate ra t 68 ° F. Ente rth e dat e o ftes t Ente rth e signatur e an d employe e numbe ro fth e perso n testin g th e refractomete r

— : : s u n rton i iKi n ni=iriM< ^

PRorsRA M MAN I IA IPage : Revision : Date : 1 of4

0 3 1 0 JA N 07 SkuUfoS i EFFECTS O F CONTAMINATIO N ^^"'^"'^' ' STANDAR D PRACTIC E 280 0 Paragrap h Pag e 1 . Effect s o fFroze n Contaminatio n o fAircraf t Surface s 1 2 . Aerodynamic s 2 3 . Critica l Surface s 2 

### 1 . Effect s o fFroze n Contaminatio n o fAircraf t Surface s A . Th e degradatio n i n aircraf t performanc e an d change s t o th e flight characteristic s whe n froze n contaminant s ar e presen t ar e wide-rangin g an d unpredictable . Contaminatio n make s n o distinctio n betwee n aircraft , i.e . th e performanc e penaltie s an d danger s ar e jus t a s real . Froze n contaminant s o n critica l surface s o fa n aircraf t suc h a s wings , propeller s an d stabilizer s ca n hav e a significan t impac t o n aircraf t performance . B . Ther e i s n o suc h thin g a s a n insignifican t amoun t o fice . Tes t dat a indicat e tha t froz;e n contaminant s havin g a thicknes s an d surfac e roughnes s simila rt o mediu m o rcoars e sandpape ro n th e leadin g edg e an d uppe rsurfac e o fa win g ca n significantl yreduc e performance . C . Aver ysmal l amoun t o froughnes s i n thicknes s a s lo wa s 0.4 0 m m (1/6 4 in. ) cause d b yice , snow , slus h o rfros t disrupt s th e ai rflowove rth e liftin g an d contro l surface s b ya s muc h a s 30% . Th e consequenc e o fthi s roughnes s is : • Sever e los s o flift , • Increase d dra g b ya s muc h a s 40% , • Impaire d maneuverability , particulari ydurin g th e takeof fan d initia l clim b phase s o fflight, • Change s aircraf t stal l speeds . D . Thicke ro rroughe rfroze n contaminant s ca n hav e a n increase d effect o n lift , drag , stal l speed , stabilit yan d control . E . Contaminant s ca n als o interfer e wit h th e movemen t o fth e contro l surface s an d ad d significantl yt o aircraf t weigh t a s wel l a s interfer e wit h aircraf t sensors . Thes e advers e effect s o n th e aerodynami cpropertie s o fth e win g ma yresul t i n sudde n departur e fro m th e commande d flight pat h an d ma yno t b e precede d b yan yindication s o fa stal l o raerodynami cwarning s t o th e pilot . F . Snow , frost , slush , an d ic e formation s o n othe rcomponent s o fth e aircraf t ca n caus e undesirabl e airflo wdisturbance s an d th e restrictio n o fai ran d fluid vents . Thi s ca n caus e mechanica l interferenc e an d restricte d movemen t o f flight controls , flap, slat , landin g gea rretraction , an d othe rmechanism s whic h ar e necessaryfo rsaf e flight, G . Ic e formation s o n turbin e engine s ca n caus e powe rloss , engin e damag e and/o rfailur e i fdislodge d and/o ringested , H , Ic e formation s o n externa l instrumentatio n sensors , suc h a s pito t stati cports , angl e o fattac k

sensors , maycaus e imprope rindication s o rimprope roperatio n o fcertai n system s an d component s tha t ma yb e critica l t o saf e flight. I . Th e Clea n Aircraf t Concep t i s essentia l t o th e safet yo fflight. Th e PI C ha s th e ultimat e responsibilit yt o determin e i fth e aircraf t i s i n a conditio n fo rsaf e flight. However , flight crewmember s an d groun d crews , o ran yothe roperationa l personnel , shal l report froze n contaminatio n adherin g t o th e aircraf t t o th e RS5V00019 7

Anr^r~f c irsix /

A

# Slowes t

^ AIRLINES * EFFECTS O F CONTAMINATIO N STANDAR D PRACTIC E 280 0 Page : 3 o f4 Revision : 0

3 Date : 1 0 JA

N 0 7 2 ) CR J 700/90 0 a ) Win g leadin g edge , win g forwar d an d rea ruppe rsurface s (includin g winglets) , an d associate d flight controls , b ) Horizonta l stabilize ran d associate d flight controls . c ) Vertica l stabilize ran d associate d flight controls , d ) Engin e inlets . NOT E Th e fuselag e i s no t considere d a critica l surfac e o n th e CR J 700/90 0 aircraft . Takeoffi s permitte d wit h ligh t rime o rthi n hoa rfros t o n th e uppe rportio n o fth e fuselag e tha t i s thi n enoug h t o distinguis h surfac e feature s underneat h (line s o rmarkings) . CAUTIO N I fth e uppe rsurfac e o fth e fuselag e Is contaminate d wit h ice , snow , o rfrost , throug h whic h I t i s no t possibl e t o distinguis h surfac e feature s (marking s o rlines) , tlie n th e surfac e mus t b e deiced . HO TI s no t applie d t o th e fuselage , a s i t i s no t a n aerodynami csurface . Typ e I V flui d mus t no t b e applie d t o th e fuselage . e ) Critica l area s tha t mus t b e fre e o ffroze n contaminant s are : Ai rdat a probes/sensor s AO Avane s Antenna s Fue l drain s an d NACAven t scoop s AP U intake/exhaus t Landin g gea r Windshield s an d window s 3 ) EM B a ) Wings , flaps, aileron s b ) Horizonta l stabilize ran d elevato r c ) Vertica l stabilize ran d bot h side s o fth e rudde r d ) Windshields , stal l vanes , pito t heads , stati cports , ra m ai rintakes , an d an yothe rprobe s and/o rsensors . NOT E Othe rcritica l area s tha t mus t b e fre e o ffroze n contaminant s are : Ai rdat a probes/sensor s AO Avane s Antenna s Fue l drain s an d NAC Aven t scoop s AP U intake/exhaus t Landin g gea r Windshield s an d window s SWOOOl9 9 GROUN D DEICIN G PROGRA M MANUA

L Ar»r^f- * •Page : 1 o f 1 2 SkuUks i HO T GUIDELINE S AN D TABLE S Revision : 0 3 ^-•"•'^'' ' STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 

### Paragrap h Pag e 1 . Holdove rTim e (HOT) 1 2 . Precipitatio n Intensit yTabl e 6 3 . Operation s i n Ligh t Ic e Pellet s (Withou t An yOthe rForm s o fPrecipitatio n Present ) 7 4 . Anti-Ic e Flui d Failur e 8 5 . FA AApprove d Holdove rTable s fo rWinte r2006-200 7 9 

### 1 . Holdove rTim e (HOT) A . HO Ttable s ar

e referre d t o a s holdove rtim e guideline s becaus e thi s ter m mor e appropriatel yrepresent s thei rfunctio n i n providin g guidanc e t o th e flight cre w an d th e nee d fo rth e flight cre wt o us e goo d judgmen t i n thei rinterpretatio n o fth e HOT . B . Eac h cel l ofth e HO Ttabl e represent s a rang e ofperformance time s i n whic h th e fluid provide s acceptabl e protectio n fo rvaryin g precipitatio n intensities . Thi s rang e ofperformance i s a n approximatio n ofth e tim e that th e deicing/anti-icin g fluid wil l remai n effective i n preventin g th e formatio n o ffroze n contaminant s o rth e accumulatio n ofsno wo n a treate d surface , befor e th e fluid fails , C . Except fo rligh t snow , ver yligh t snow , an d ligh t freezin g rai n conditions , th e shorte rHO

Tvalu e i n a cel l i s representative offluid performance fo rmoderate precipitatio n conditions . Th e longe rHOTvalu e i n a cel l i s representative of fluid performance fo rlighte rprecipitation , D . Th e HOT' s ofan yanti-icin g fluid ar e directl yrelate d t o th e amoun t ofmoisture i t ca n absor b prio rt o freezing . Th e effectivenes s ofdeicing/anti-icin g fluid i s influence d b

ya numbe roffactors , suc h as : 1 ) Change s i n precipitatio n type , intensit yan d moisture content , 2 ) Change s i n ambien t an d aircraf t ski n temperature , 3 ) Positio n o faircraf

t relativ e t o th e exhaust o rpro p was h ofothe raircraft ,

CAUTIO N Parkin g i n th e proximit yo fanothe raircraft' s pro p o rje t was h may blo wth e deice/antl-lc e flui d of fth e wings , renderin g th e HO Tinvali d and/o rth e flui d Ineffective . 4 ) Change s i n win d directio n o rvelocity . E . Becaus e ofthis , establishe d HOT' s ma ybe adjuste d b

yth e PI C accordin g t o thes e condition s F. HO Tbegin s whe n th e final applicatio n o fth e deicing/anti-icin g fluid commences , an d expire s whe n th e deicing/anti-icin g fluid lose s its effectiveness , i.e. , whe n ic e crystal s for m o rremai n i n th e fluid, G . Holdove rtable s are fo rdeparture plannin g onl yan d shoul d alway s b e use d i n conjunctio n wit h pre-takeof fchec k procedures . SW00020 1 AnocMrM V Q

# SInWes t t mAIRLINES * HO TGUIDELINE S AN D TABLE S STANDAR D PRACTIC E 280 0 Page : 3 o f 1 2 Revision : . 0 3 Date : 1 0 JA N 0 7 

### 4 ) Determin e th e precipitatio n typ e an d intensit y(reference Intensit

yTables , par . 2) , FA AGUIDELIN E FO R HOLDOVE R TIME S SA E TYP E I V FLUI D MIXTURE S OAT
-3° C (27°F) an d above Belo w-a^ C (27°F) to-10°C(14°F ) Typ e I V Flui d

Concentratio n Fluid/Wate r 100/0 * 75/2 5 * 50/5 0 * 100/0 * 75/2 5 * Approxinnat e holdove rtime s und e

Activ e Fros t 12:00 05:0 0 03:0 0 12:00 6:00 Freezin g

Fo g 1:15-2:30 1:05-1:4 5 0:15-0:3 5 0:20-1:2 0 0:25-0:5 0 ^no w/

Snovi M ^s^G^rains ^ 0:35-1:1 5 0:20-0:5 5 0:05-0:1 5 0:20-0:4 0 0:15-0:35 

### NOT E Th e Snow/

Sno wGrai n colum n i n th e Typ e I V HO Ttabl e indicate s th e rang e o f holdove rtim e fo rver yligh t t o moderat e snowfal l (35 minute s t o 1 hou r1 5 minutes) , 5 ) Identif

yth e HO Tcel l containin g th e rang e of times , an d selec t th e tim e appropriat e fo rth e precipitatio n intensit yan d moisture content , FA AGUIDELIN E FO R HOLDOVE R TIME S SA E TYP E I V FLUI D MIXTURE S OA T
-3° C (2/'F ) an d above Belo w-3° C (27°F) to-10°C(14°F ) Typ e I V Flui d

Concentratio n Fluid/Wate r 100/0 * 75/2 5 * 50/50 * 100/0 * 75/2 5 * Approximat e holdove rtime s und e

Activ e Fros t 12:00 05:0 0 03:0 0 12:00 5:00 Freezin g

Fo g 1:15-2:30 1:05-1:4 5 0:16-0:3 6 0:20-1:2 0 0:25-0:5 0 Sno w/

Sno w Grain s ^0:35-1:15 ^ 0:20-0:5 5 0:05-0:1 5 0:20-0:4 0 0:16-0:3 6



### SW00020 3 r;Rn i iM n nPiriNir ; PRorsRA M MAM I IA I M M I^ZU%fWk>^t TEMPORAR YREVISIO N GDP M 07- 9 Page : 1 o f8

^**yyrfFr?^f . GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 2 1 NO V 0 7 

### PRECIPITATIO N INTENSITIE S AN D TYPE S / OPERATION S I N IC E PELLET S ~ APPENDI X B

• INSER TTHI S TR I N FRON TO F PAG E 5 I N APPENDI X B o fth e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised . • Thi s T R add s a NOT E an d revise s th e CAUTIO N i n par . 1 . Kan d completel yreplace s par , 2 an d 3 re : Precipitatio n Intensitie s an d Types , an d Operation s i n Ic e Pellets . 

### [ 1 . Holdove rTim e (HOT) ] (N O CHANG E t o par . Athr u J ) K . I ficin g condition s ceas e onc e a HO Tha s bee n established , th e HO Tn o longe rapplies , NOT E Whil e holdove rtime s d o no t exis t fo roperation s i n heavysno wan d ic e pellets , operation s i n thes e condition s ar e authorized , a s outline d i n th e GDP M an d SO P Appendi xI , CAUTIO N Test s hav e no t bee n conducte d fo rgroun d icin g condition s i n sno w pellets , hail , o rmoderat e an d heav yfreezin g rain . Holdove rtime s d o no t exis t fo rthes e condition s an d therefor e operation s ar e no t authorize d durin g an yo fthes e conditions . 

### 2 . Precipitatio n Intensitie s an d Type s A , Th e HO To fan ydeicing/anti-icin g flui d i s directl yrelate d t o th e amoun t o f moistur e i t ca n absor b prio rt o th e moistur e / flui d freezing . Knowin g th e precipitatio n intensit yi s vita l whe n establishin g a HOT , B , Officia l weathe robservation s shoul d b e use d t o determin e precipitatio n intensitie s i n orde rt o accuratel yestablis h a n HOT , C , Th e followin g information , description s o fintensities , an d chart information , take n fro m th e Federa l Meteorologica l Handbook , mayb e use d i n th e absenc e o fa precipitatio n intensit yreport i n th e officia l weathe robservation , 1 ) Ic e Pellet s a ) Ligh t - Scattere d pellet s tha t d o no t completel ycove ra n expose d surfac e regardles s o fduration , b ) Moderat e - Slo waccumulatio n o n ground , c ) Heavy- Rapi d accumulatio n o n ground .


### SW00020 5

# SlofWes i

^ AIRLINES * 

### TEMPORARYREVISIO N GDP M 07- 9

GROUN D DEICIN G PROGRA M MANUA L SP280 0 Page : 3 o f8 Date: 2 1 NO V 0 7


### b ) aircraf

t wit h anti-icin g flui d as a precautio n fo rencounterin g th e reporte d precipitatio n durin g tax i out . I fi n th e pilot' s judgment , th e intensit yi s greater , o ra differen t for m o fprecipitatio n exist s tha n that bein g reported , the n th e appropriat e cours e ofactio n an d applicabl e holdove r/ allowance time s fo rth e highe rintensit

yo rdifferen t for m ofprecipitatio n mus t be applied , TABL E 3 Intensit yo fFreezin g Drizzl e Base d o n Visibilit y Ligh t Moderat e Heav y Visibility> 1/ 2 mil e Visibility> 1/

4 mile , bu t s 1/

2 mil e Visibility^1/ 4 mil e 4 ) Sno wIntensit y a ) Th e snowfal l intensit ytabl e i s mor

e conservative tha n th e visibility tabl e use d b

yofficia l weathe robservers . Usin g thi s intensit ytabl e wil l resul t i n intensitie s that ar e greate rfro m thos e bein g reported . Tabl e 4 Snowfal l Intensitie s a s a Functio n o fPrevailin g Visibilit y Tim e o fDa y Da y Nigh t Temperatur e

Degree s Celsiu s colde r/ equa l - T warme r than- 1 colder / equal- 1 warme r than-T ; Degree s

Fahrenhei t colde r/ equa l 3 0 warme r tha n 3 0 colder / equa l 3 0 warme r tha n 3 0 Visibilit y(Statut e IVIiie )

2 1/ 2 Very Ligh t Ver y Ligh t Very Ligh t Ver y Ligh t 2

Very Ligh t Ligh t Ugh t Ligh t 1 1/

2 Ligh t Ligh t ividderat e Moderat e 1

Ligh t Moderat e Moderat e Heav y 3/ 4

Moderat e Moderat e Heav y

• Heav y 1/

2 Moderat e Heav y Heav y Heav y 1/

4 Heav y Heav y Heav y Heav y 

# t 1
'••'• ' NOTE'- , • • thi s tabl e ii s fo restihidtih g sno wintensitie s fo rus e wit h Type s 1 , II , Ml , an d Typ e I V Fluid s Holdove rTim e Guidelines . • :• • CAUTION'- ' N o Holdove rTim e Guideline s Exis t fo rHeav ySnowfal l Intensit y Augus t 200 7 

### 3 . Operation s I n Ligh t an d Moderat e Ic e Pellet s an d Ligh t Ic e Pellet s Mixe d wit h Othe rForm s o fPrecipitatio n A , Holdove rtime s d o no t exist fo roperation s i n ice pellet s an d ice pellet s mixe d wit h othe rform s o fprecipitation , B . Researc h data have show n however , that afte rprope rdeicin g an d anti-icing , th e accumulatio n ofligh t ice pejlets , moderate ice pellets , an d ligh t ice pellet s mixe d wit h othe rform s o fprecipitatio n i n Type I V flui d wil l allowth e flui d t o f|9Vi f00020 7 of fth e aerodynami csurface s durin g takeof fwithi n applicabl e allowance times :TEMPORAR YREVISIO N GDP M 07- 9 Page : 5 o f8 A , »c . .Es . GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 2 1 NOV07

Exampl e 1 Conditions : • Flui d applicatio n star t time , 100 0 • GATisO' C • Ligh t ic e pellet s • Allowanc e tim e limi t = 5 0 minute s (1050 ) • Precipitatio n conditio n stop s a t 1020 , an d doe s no t restart Operationa l Allowance : • Accordin g t o Tabl e 5 , th e allowanc e tim e woul d b e 5 0 minutes , endin g a t 1050 . Becaus e th e precipitatio n stoppe d befor e th e allowanc e tim e expire d an d di d no t restart , th e aircraf t maytakeoff withou t an yfurthe ractio n u p t o 113 0 (9 0 minutes) , providin g th e OA Tremain s constan t o rincreases . Exampl e 2 Conditions : • Flui d applicatio n star t time , 100 0 • OATisO' C • Ligh t ic e pellet s mixe d wit h freezin g drizzl e • Allowanc e tim e limi t = 2 5 minute s (1025 ) • Precipitatio n conditio n continue s unti l 1010 , stops , restart s a t 1015 , an d stop s a t 102 0 Operationa l Allowance : • Accordin g t o Tabl e 5 , th e allowanc e tim e woul d b e 2 5 minutes , endin g a t 1025 . Becaus e th e fina l precipitatio n conditio n stoppe d befor e th e allowanc e tim e expired , th e aircraf t maytakeof fwithou t an yfurthe ractio n u p t o 113 0 (9 0 minutes) , providin g th e OA T remain s constan t o rincreases . Exampl e 3 Conditions : Flui d applicatio n start time , 100 0 OA Ti s O' C Ligh t Ic e pellet s mixe d wit h freezin g drizzl e Allowanc e tim e lim e = 2 5 minute s (1025 ) Precipitatio n conditio n stop s a t 101 0 an d restart s a t 103 0 Operationa l Allowancei :
• Accordin g t o Tabl e 5 , th e allowanc e tim e woul d b e 2 5 minutes , endin g a t 1025 . Becaus e precipitatio n conditio n re-starte d afte r th e allowanc e tim e expired , th e aircraf t ma yno t takeoff , n o maS^0OO2O 9 ho wshort th e tim e o rtyp e o fprecipitation , withou t bein g deiced .

# SAyMfes f i m AIRLINES * TEMPORAR YREVISIO N GDP M 07- 9

GROUN D DEICIN G PROGRA M MANUA L SP280 0 Page : 7 o f8 Date : 2 1 NO

V 0 7 TABL E 5 Ic e Pelle t Allowanc e Time s fo rWinte r2007-200 8 Precipitatio n Conditio n Ligh t Ic e Pellet s Moderat e Ic e Pellet s Ligh t Ic e Pellet s Mixe d wit h Ligh t o rModerat e Freezin g Drizzle , o rLigh t Freezin g Rai n Ligh t Ic e Pellet s Mixe d wit h Ligh t o rModerat e Sno w Ligh t Ic e Pellet s Mixe d wit h Ligh t Rai n OATO X o r Warme r 5 0 Minute s 2 5 Minute s 2 5 Minute s
2 5 Minute s
2 5 Minute s OAT-5 X o r

Warme r 5 0 Minute s 2 5 Minute s 2 5 Minute s
2 5 Minute s

* Operation s No t Authorize d OATColde r

Tha n -5 X 3 0 Minute s 1 0 Minute s 1 0 Minute s Operation s No t Authorize d Operation s No t Authorize d OATColde r

Tha n -lO X 3 0 Minute s 1 0 Minute s Operation s No t Authorize d Operation s No t Authorize d Operation s No t Authorize d

* Operation s No t Authorize d at a n OA To f-I^ C o rcolder . (N O CHANG E t o par . 4 )



### SW0002 UAIRLINES * HO TGUIDELINE S AN D TABLE S STANDAR D PRACTIC E 280 0 Page : 5 of 1 2 Revision : 0 3 Date : 1 0 JA N 0 7 

### Condition s chang e t o Ver yLigh t Snow . • Ente rth e appropriat e cel l an d selec t a tim e withi n th e range , takin g int o accoun t precipitatio n rat e an d moistur e content , • Ane wHO Tof u p t o 2 2 minute s coul d be applied . FA AGUIDELIN E FO R HOLDOVE R TIIME S SA E TYP E I FLUI D l\AIXTURE S OA T /^3° C (27°Fr N V^an d above ^ Belo w-3° C (27°F

) to-6°C(21°F ) Below-6''C(21°F ) to-10°C(14°F ) Approximat e lioldove rtime s unde rvariou s

Activ e Fros t 0:45 0:4 5 0:4 5 Freezin g

Fo g 0:11-0:1 7 ( 0:08-0:1 3 0:06-0:1 0 Sno w/ Sno wGrain s Very Ligh t * 0:18-0:2 2 0:14-0:1 7 0:11-0:1 3 Ligh t r

) 0:11-0:1 8 0:08-0:1 4 0:06-0:1 1 (Moderat e

0:06-0:1 1 0:05 - 0:08 0:0 4 - 0:06 

### 1 , Th e fligh t crewmus t not rel yo n th e us e ofth e HO Tas th e sol e determinan t that th e aircraf

t critica l surface s are fre e o f froze n contaminants . Severa l Pre-takeof

fCheck s ma yb e require d durin g th e HO Tt o determin e th e conditio n o fth e aircraf

t prio rt o takeoff , J . I f th e critica l surface s are not fre e o f froze n contaminants , o ri t i s determine d that th e anti-ic e flui d has failed , retur n fo rfurthe rdeicing/anti-icing . K. I f icin g condition s ceas e onc e a HO Thas bee n established , th e HO Tn o longe r applie s CAUTIO N Test s hav e no t bee n conducte d fo rgroun d icin g condition s I n ic e pellets , heavysnow , sno wpellets , hail , o rmoderat e an d heav yfreezin g rain . Holdove rtime s d o no t exis t fo rthes e condition s an d therefor e operation s ar e no t authorize d durin g an yo f thes e conditions , excep t a s outline d i n paragrap h 3 , "Operation s I n Ligh t Ic e Pellet s (Withou t An y Othe rForm s o f Precipitatio n Present) .

SW00021 3 ^r^^ i ii m r-»r-(i-MKI O DOnnO&k AMAN I IA I APPENDI X BAt R L I N TEMPORAR YREVISIO N GDP M 07- 3 Page : 1 o f1 ?? . GROUN D DEICIN G PROGRA M MANUA L SP280 0 Date : 1 4 SE P 0 7 

### PRECIPITATIO N INTENSIT YTABL E - APPENDI X B

• INSER TTHI S TR I N FRON TO F PAG E 7 I N APPENDI X B o fth e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised .

• Thi s temporaryrevisio n revise s th e Precipitatio n Intensit yTabl e (Tabl e 3 ) o n pag e 7 . 

### [ 2 . Precipitatio n Intensit yTabl e ]

Tim e o fDa y Da y
Nigh t Ter n

Degree s Celsiu s colder/equa l

- 1 warme r tha n

- 1 colder/equa l

- 1 warme r tha n

- 1 TABL E 3

Snowfal l Intensitie s a s a Functio n o fPrevailin g Visibilit y lieratur e Degree s Fahrenhei t colder/equa l 3 0
warme rtha n 3 0 colder/equa l 3 0
warme rtha n 3 0 Visibilit y(Statut e Mile )

i 2 1/ 2 Ver y Ligh t Ver y Ligh t Vet 7 Ligh t Ver y Ligh t 2

Ver y Ligh t Ligh t Ligh t Ligh t 11/ 2

Ligh t Ligh t Moderate Moderat e 1

Ugh t Moderat e Moderat e Heav y 3 / 4

Moderat e Moderat e Heav y Heav y 1/ 2

Moderat e Heav y Heav y Heav y 5 1/ 4

Heav y Heav y Heav y Heav y 

# 1 1
NOT E Thi s tabl e I s fo restimatin g sno wintensitie s fo rus e wit h Type s I , II , III , an d Typ e I V Fluid s Holdove rTInn e Guidelines . CAUTIO N N o Holdove rTim e Guideline s Exis t fo rHeav ySnowfal l Intensity . Augus t 200 7 (N O OTHE R CHANGE S O N THI S PAGE )



### SW00021 5

# Slowes t i m AIRLINES * HO TGUIDELINE S AN D TABLE S STANDAR D PRACTIC E 280 0 Page : 7 o f1 2 Revision : 0

3 Date : 1 0 JA

N 0 7 intensit yvalue . Th e determine d intensit ywoul d the n b e use d t o establis h a HO Twithi n th e rang e o ftime s o n th e Holdove rTable . TABL E 3 SNOWFAL L INTENSITIE S A S AFUNCTIO N O F PREVAILIN G VISIBILIT Y Tim e o f Day Da y Nigh t Temperatur e

000(32^ ) an d warme r -l-' G (30°F ) an d colde r 0''C(32''F ) an d warme r -1''C(30°F ) an d colde r Visibilit y(Statut e Mile )

2 2 1/ 2 Ver y ligh t Ver y ligh t Ver y ligh t Ver y ligh t 2

Ver y ligh t Ugh t Ligh t Ligh t 1 1/

2 Ligh t Ligh t Moderat e Moderat e 1

Ligh t Moderat e Moderat e Heav y 3/ 4 Moderat e Moderat e Heav y

. Heav y 1/

2 Moderat e Heav y Heav y Heav y SI/ 4 Heav y Heav y Heav y Heav y C A 

# 1 t NOT E 1 Thi s tabl e I s fo restimatin g sno wintensltla s fo rus e wit h Type s 1 , II . Ill , an d Typ e I V Fluid s Holdove rTim e Guidelines . CAUTIO N N o Holdove rTim e Guideline s Exis t fo rHeavySnowfal l Intensit y| Augus t 200 6 Exampl e 1 : I n daytim e conditions , th e ATI S report s -S' C an d V z mil e visibility . Referencin g th e table , th e sno wintensit yi s Moderate . T o establis h a HOT , yo u woul d us e th e Moderat e holdove rtim e fo rTyp e I fluid , o rth e lowes t tim e valu e fo rTyp e I V fluid . Exampl e 2 : I n daytim e conditions , th e ATI S report s -S X an d V z mil e visibility , bu t you observ e a prevailin g visibilit yo f1 mile , th e snowfal l intensit ytha t yo u woul d referenc e o n th e HO Twoul d b e Light . Operation s i n Ligh t Ic e Pellet s (Withou t An yOthe rForm s o f Precipitatio n Present ) A . Ther e i s n o HOT . B . TakeoffI n occurrin g ligh t ic e pelle t condition s wit h n o othe rfor m o fprecipitatio n presen t i s authorize d subjec t t o th e followin g restrictions : 1 ) Th e aircraf t mus t b e properl ydeice d an d mus t b e anti-ice d wit h undilute d Typ e I V fluid . 2 ) Th e aircraf t critica l surface s mus t b e fre e o fcontaminants . 3 ) N o mor e tha n 2 5 minute s i s allowe d fro m th e tim e th e aircraf t i s anti-ice d t o th e beginnin g o fth e takeof froll . Thi s tim e allowanc e canno t b e extende d b ya n interna l o rexterna l chec k o fth e aircraf t critica l surfaces . 4 ) I fic e pelle t precipitatio n become s heavie rtha n light , o ri s mixe d wit h an y othe rfor m o fprecipitation , takeof fi s no t authorized . C . I fth e takeof fi s no t accomplishe d withi n th e allowe d 2 5 minut e period , th e aircraf t mus t b e completel ydeiced , an d i fprecipitatio n i s stil l present , anti-ice d agai n prio rt o a subsequen t takeoff . SW00021 7 r\rtr\ \ IMP \ ncir'iMr < OD/^/TSDAI H k4AKI I IA IC

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Sh^WCS t FLUI D DESCRIPTIO N AN D CHARACTERISTIC S Revision : 0 3 ^^"'^'^^' ' STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 

### Paragrap h Pag e 1 . Deice/Anti-lc e Flui d Type s 1 2 . Delce/Antl-lc e Flui d Characteristic s 1 3 . Temperatur e Buffe r3 4 . Flui d Type s Authorize d 4 5 . Qualifie d Deice/Anti-lc e Fluid s ^ 5 

### 1 . Deice/Anti-lc e Flui d Type s A . Genera l 1 ) Freezin g Poin t Depressan t fluid s (FPD ) are formulate d t o lowe rth e freezin g poin t ofwate ri n eithe rth e liqui d o rcrystallize d (ice ) form . 2 ) Commerciall yavailabl e FP D fluid s use d fo raircraft deicin g o ranti-icin g are ethylen e glycol , diethylen e glyco l o rpropylen e glycol-based . B . Deicin g fluid s 1 ) Thes e fluid s are formulate d t o assist i n removin g froze n contaminants fro m th e exterio rsurface s o faircraft . Theyca n als o provid e a limite d perio d ofanti-icin g protection . C . Antiricin g fluid s 1 ) Thes e fluid s ar

e simila ri n compositio n t o deicin g fluid s bu t als o contai n polymeri cthickeners . Thes e thickenin g agents enhance anti-ic e flui d HO Tperformance an d are formulate d t o preven t formatio n offroze n contaminants . Additionally , thi s results i n th e fluid viscosityrapidl y decreasin g durin g th e takeof frol l allowin g th e fluid t o flowof fth e critica l win g surface s prio rt o lift-off . 2 . Deice/Anti-lc e Flui d Characteristic s A . Typ e I Fluid s 1 ) Genera l description , compositio n an d appearance a ) Thes e fluids are thi n an d primaril yuse d a s deicin g agents only . Theyfor m a ver

ythi n wettin g film o n aircraft surface s an d typicall y contai n a minimu m o f80 % glycol . Th e fluids ar e mixe d a

t th e statio n accordin g t o icin g condition s an d heate d prio rt o application . b ) Viscosity : Lo

w c) Color : Orang e t o off-orang e 2 ) Approva l a ) Typ e I fluids are approve d fo ruse o n SkyWest aircraft . 3 ) Purpos e an d Limitation s a ) Typ e I fluids are primaril yuse d as deicin g agent s only . Typ e I provide s ver

ylimite d holdove rprotectio n durin g freezin g precipitatio n conditions . SW000229 /-•n/-\ t in n nirii-'iM/- ' r>or»/^DA H m AM I IA i AnrjCMni v/- >Page : 3 o f6 ShfUfoS i FLUI D DESCRIPTIO N AN D CHARACTERISTIC S Revision : 0 3 •^"""'^'' " STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 D . Typ e I V Fluid s 1 ) Genera l description , compositio n an d appearanc e a ) Typ e I V fluids ar e enhance d performanc e fluids whic h offe rgreate r therma l an d shea rcapabilit ywhic h allo wit s us e a s bot h a n anti-icin g fluid an d a hig h performanc e deicin g fluid tha t ca n b e use d dilute d wit h wate ran d heated . Whe n use d i n 100 % concentratio n durin g certai n weathe rconditions , it s anti-icin g effectivenes s i s superio r an d HO Ti s increase d bya significan t facto runde rmos t conditions . Thi s fluid remain s stabl e whe n heate d an d ha s th e lowes t freezin g poin t o fan yothe ranti-icin g fluid. Typ e I V fluid wil l for m a gel-lik e o r whit e powderysubstanc e o ra thi n film. b ) Viscosity : Hig h c ) Color : Gree n 2 ) Approva l a ) Typ e I V fluids ar e approve d fo rus e o n SkyWes t aircraf t 3 ) Purpose , capabilitie s an d limitation s a ) Th e gel-lik e o rwhit e powderysubstanc e o rthi n film forme d b y Typ e I V fluid ca n resul t i n fluid collectin g i n aerodynamicall yquie t area s o rcrevices , whic h wil l no t flowof fth e win g durin g th e takeof f groun d roll . Suc h residue s ca n re-hydrat e an d expan d unde rcertai n atmospheri cconditions , suc h a s hig h humidit yo rrain , resultin g i n los s o fcontrol . 4 ) Typ e I V i s applie d col d a t 100 % concentration . 

### 3 . Temperatur e Buffe r A . Th e differenc e betwee n th e freezin g poin t (FP ) o fth e fluid an d th e outsid e ai r temperatur e (OAT ) i s know n a s th e temperatur e buffe r(TB) . Fo rexample , i fth e T B i s 10 X (18T) , i t ca n b e interprete d a s th e F P o fth e fluid bein g 10° C (IB'F ) belo wth e OAT . Th e temperatur e buffe ri s use d t o accommodat e inaccuracie s an d imprecisenes s i n determinin g th e man yvariable s tha t affect th e F P o fa fluid mixture . Som e o fthes e variable s include : 1 ) OA Tmeasurement s 2 ) Refractomete rF P measurement s 3 ) Temperatur e o fapplie d fluid/water Fo rexample : I fth e OATi s -3° C (27^) , th e F P o fth e Typ e I fluid mi x shoul d b e -13° C ( 9 "F ) o rlower , an d applie d a t a minimu m temperatur e o f60 X (140T ) a t th e nozzl e befor e th e HO Tguideline s informatio n ca n b e used , 4 ) Inaccuracie s i n FP D fluid/watermixtur e 5 ) Difference s betwee n OATan d aircraf t surfac e temperature s 6 ) Change s i n OATfollowin g fluid applicatio n 7 ) Difference s i n aircraf t surfac e material s 8 ) Degradatio n o fFP D fluid strengt h du e t o agin g SW00023 1 GROUN D DEICIN G PROGRAM MANUA L APPFMni yr .

# Slowes t t m AIRLINES * TEMPORAR YREVISIO N GDP M 07- 1 GROUN D DEICIN G PROGRA M MANUA L SP280 0 Page : 1 o f 2 Date : 1 4 SE P 0 7 

### QUALIFIE D DEICE/ANTI-IC E FLUID S FO R WINTE R 2007-0 8 ~ APPENDI X C INSERTTHI S T R FOLLOWIN G PAG E 4 I N APPENDI X C of th e Groun d Deicin g Progra m Manua l SP280 0 an d retai n unti l th e manua l i s revised . Thi s temporar

yrevisio n update s th e deice/anti-ic e fluids lis t fo rWinte r2007-0 8 i n par . 5 . 

### 5 . Qualifie d Deice/Anti-lc e Fluid s A . Type s I Fluid s approve d b yth e FA Afo rWinte r2007-200 8 Qualified ^

Typ e 1 Deicing/Anti-icin g Fluid s Cdnnpan yNam e Arkto n Lt d Aviatio n Xi'a n High-Tec h Battell e Beijin g Wangy e Aviatio n Chem . Prod . Co . Chemica l Specialist s an d Developmen t Clarian t Clahan t Clarian t Clarian t Clarian t Do wChemica l Compan y Do wChemica l Compan y Do wChemica l Compan y Do wChemica l Compan y HO C Industrie s HO C Industrie s Inlan d Technologie s Inc . Inlan d Technologie s Inc . Kilfros t Kilfros t Kilfros t Kilfros t Lyondel l Chemica l Compan y Lyondel l Chemica l Compan y NewWav e Aerochemica l Compan y Octago n Proces s Octago n Proces s Octago n Proces s SPC A Viterb o S.A . Flui d Nam e Artic a D G KHF- I D3 : Degradabl e b yDesig n Deice rAD F 1006 A KLA- 1 Pris t Win g Deice r SafewirlgMPM93&T F Safewin g MP I 193 8 T F Pre-Mix . SafewingMP I 193 8 EC O Safewin g M P 1193 8 EC O (80 ) Pre-MI x Safewin g E G 1 199 6 UCA R AD F Concentrat e UGARADPXL-5 4 UCA R P G AD F Concentrat e UCA R P G AD F DILUT E 55/4 5 SafeTemp I E S ScifeTem p 1 E S Plu s Duragly- P read yt P us e Duragl y- E read yt o us e Kilfros t D F PLUS Kilfros t D F PLU S (80 ) Kilfros t D F PLUS (88 ) Kilfros t pFsusTAi N ARCOPIu s ARCTI C Plu s FCY-1 A EcoFl o OCTAFL O E F OCTAFL O E G DE-95 0 Jarklee rSA E Typ e 1 > ^, X

# Slowes t

^ AIRLINES * Page : 5 o f6 FLUI D DESCRIPTIO N AN D CHARACTERISTIC S Revision : 0 3

STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 07 

### 5 . Qualifie d Deice/Anti-lc e Fluid s A . Type s I Fluid s approve d b yth e FA Afo rWinte r2006-200 7 Qualified ^

Typ e 1 Deicing/Anti-lcin g Fluid s Compan yNam e Arkto n Lt d Aviatio n Xi'a n High-Tec h Battell e Beijin g Wangy e Aviatio n Chem . Prod , Co , Chemica l Specialist s an d Developmen t Clarian t Clarian t Clarian t Clarian t Do wChemica l Compan y Do wChemica l Compan y Do wChemica l Compan y Do wChemica l Compan y HO C Industrie s HO C Industrie s Inlan d Technologie s Inc . Inlan d Technologie s Inc . Kilfros t Kilfros t Kilfros t Lyondel l Chemica l Compan y Lyondel l Chemica l Compan y NewWave Aerochemica l Compan y Octago n Proces s Octago n Proces s SPC A Viterb o S.A . ! Flui d Nam e Artic a D G KHF- 1 D3 : Degradabl e b yDesig n Deice r AD F 1006A KLA- 1 Pris t Win g Deice r SafewingMP I 193 8 T F Safewin g MP1193 8 T F Pre-Mi x Safewin g M P 1193 8 EC O Safewin g E G 1 199 6 UCA R AD F Concentrat e UCA R AD F XL-54 UCA R P G AD F Concentrat e UCA R P G AD F DILUT E 55/4 5 SafeTem p 1 E S SafeTem p 1 E S Plu s Duragl y- P read yt o us e Duragl y- E read yt o us e Kilfros t D F PLU S Kilfros t D F PLU S (80 ) Kilfros t D F PLU S (88 ) ARCOPIu s ARCTI C Plu s FCY-1 A OCTAFL O E F OCTAFL O E G DE-95 0 Jarklee rSA E Typ e 1 

### SW00023 5 GROUN D DEICIN G PROGRAM MANUA L Anr»r-» . ir^ iPage : 1 o f 1 2 ShfUkS t FLIGH T DEC KDEICIN G CHECKLIST S Revision : 0 3 ^^""•""' " STANDAR D PRACTIC E 280 0 Date : 1 0 JA N 0 7 Paragrap h Pag e 1 . CR J 200 Engine(s ) Of f2 2 . CR J 20 0 Engine(s ) Runnin g 4 3 . CR J 700/90 0 Englne(s ) Of f6 4 . CR J 700/90 0 Engine(s ) Runnin g 8 5 . EM B 12 0 1 0



### SW00023 7 ORO i iNi n nFir.iNi n PRr^rsRA M MANI I IA I

# Slowes t i m AIRLINES * FLIGH TDEC KDEICIN G CHECKLIST S STANDAR D PRACTIC E 280 0 Page : 3 o f1 2 Revision : 0 3 Date : 1 0 JA N 0 7 COMMUNICATIO N ELEMENT S TABL E ELEMEN TA

ELEMEN TB

ELEMEN TC ELEMEN TD ELEMEN TE Specif ytyp e o fflui d used , e.g . Typ e 1 o rIV .

Elemen t Amayb e communicate d prio rt o start o ffluid application . Specif yth e percentag e o fflui d withi n th e fluid/wate rmixture , e.g. , 100=100 % fluid. 0 % wate ran d 75=75 % fluid , 25 % water . NOT E • Reportin g th e concentratio n o fTyp e 1 fluid s i s no t required . • Report th e concentratio n o fTyp e I V fluid/wate rmixture s b yvolume . • Elemen t B ma yb e communicate d prio rt o star t o fflui d application . Specif yth e tim e o fth e beginnin g o fth e fina l deicing/anti-icin g ste p an d th e representativ e surface . No t use d b ySkyWes t Airlines . Specif ytha t pos t deicin g and/o ranti-icin g chec k fo rclea n surface s i s complete . NOT E • Applicatio n o fTyp e 1 flui d require s onl yElement s A , C , an d E b e communicated . • Applicatio n o fTyp e I V fiui d require s ttia t Element s A , 8 , C , an d E b e communicated . • Th e groun d deicing/anti-icin g tea m shal l recor d thi s information . SUPPLEMENTA L OPERATION S Whe n conductin g Supplementa l Operations , th e PI C wil l ensur e tha t deice/anti-ic e procedure s ar e conducte d i n accordanc e wit h SO P Appendi xI , an d tha t al l contrac t deic e personne l ar e instructe d i n th e followin g areas : 1 ) Locatio n o fdeic e pa d 2 ) Deice/anti-ic e fluid availabilit y 3 ) Deice/anti-ic e flui d requirement s 4 ) Aircraf t configuratio n requiremen t 5 ) Communicatio n procedure s an d element s 6 ) Deice/anti-ic e startin g poin t (representativ e surface ) 7 ) Prope rflui d spra ymetho d 8 ) Deic e sensitiv e area s 9 ) Pos t Deic e chec k 10 ) Pos t Anti-ic e chec k



### SW00023 9 GROUN D DEICIN G PROGRA M MANUA L ADDCMni vr- »

# SloUfes t
a wAIRLINES * FLIGH TDEC KDEICIN G CHECKLIST S STANDAR D PRACTIC E 280 0 Page : 5 o f1 2 Revision : 0 3 Date : 1 0 JA N 0 7 1 COMMUNICATIO N ELEMENTS TABL E ELEMEN TA

ELEMEN TB

ELEMEN TC ELEMEN TD ELEMEN TE Specif ytyp e o ffluid used , e,g . Typ e 1 o rIV . Elemen t Ama

yb e communicate d prio rt o star t o ffluid application . Specif yth e percentag e o

fflui d withi n th e fluid/wate rmixture , e.g. , 100=100 % fluid, 0 % wate ran d 75=75 % fluid , 25 % water . NOT E • Reportin g th e concentratio n ofTyp e 1 fluid s i s no t required . • Repor t th e concentratio n ofTyp e I V fluid/wate rmixture s b yvolume . • Elemen t B ma

ybe communicate d prio rt o star t offlui d application . Specif yth e tim e ofth e beginnin g ofth e final deicing/anti-icin g ste p an d th e representative surface . Not use d b

ySkyWes

t Airlines , Specil ythat pos

t deicin g and/o ranti-icin g chec k fo rclea n surface s i s complete . NOT E 1 • Applicatio n o

fTyp e 1 fluid require s onl yElements A , C , an d E b e communicated . • Applicatio n ofTyp e I V flui d require s that Elements A , B , C , an d E be communicated . • Th e groun d deicing/anti-icin g tea m shal l recor d thi s information . SUPPLEMENTA L OPERATION S Whe n conductin g Supplementa l Operations, th e PI C wil l ensur e tha t deice/anti-ic e procedure s ar e conducte d i n accordanc e wit h SO P Appendi xI , an d tha t al l contrac t deic e personne l ar e instructe d i n th e followin g areas : 1 ) Locatio n o fdeic e pa d 2 ) Deice/anti-ic e fluid availabilit y 3 ) Deice/anti-ic e flui d requirement s 4 ) Aircraf t configuratio n requiremen t 5 ) Communicatio n procedure s an d element s 6 ) Deice/anti-ic e startin g poin t (representativ e surface ) 7 ) Prope rflui d spra ymetho d 8 ) Deic e sensitiv e area s 9 ) Pos t Deic e chec k 10 ) Pos t Anti-ic e chec k

SW00024 1 f5Rf^ i IKi n nPir^iwr S Pf*rtr5PA M K/IAM I IA I

# Slowes t

^ AIRLINES * FLIGH TDEC KDEICIN G CHECKLIST S STANDAR D PRACTIC E 280 0 Page : 7 o f1 2 Revision : 0 3 Date : 1 0 JA N 0 7 COMMUNICATIO N ELEMENT S TABL E ELEMEN TA

ELEMEN TB

ELEMEN TC ELEMEN TD ELEMEN TE Specif ytyp e offluid used , e,g . Typ e 1 o rIV ,

Elemen t Amayb e communicate d prio rt o start o ffluid application . Specif yth e percentag e o fflui d withi n th e fluid/wate rmixture , e.g. , 100=100 % fluid, 0 % wate ran d 75=75 % fluid , 25 % water . NOT E • Reportin g tiie concentratio n o fTyp e 1 fluid s i s no t required , • Repor

t th e concentratio n o fTyp e I V fluid/wate rmixture s b yvolume , • Elemen t B ma yb e communicate d prio rt o star t o fflui d application . Specifyth e tim e o fth e beginnin g o fth e final deicing/anti-icin g ste p an d th e representative surface . No t use d b ySkyWes t Airlines . Specif ytha t pos t deicin g and/o ranti-icin g chec k fo rclea n surface s i s complete . NOT E • Applicatio n o fTyp e 1 fluid require s onl yElement s A , C , an d E b e communicated . • Applicatio n o fTyp e I V fluid require s tha t Element s A , B , C , an d E b e communicated . • Th e groun d deicing/anti-icin g tea m shal l record thi s information . SUPPLEMENTA L OPERATION S Whe n conductin g Supplementa l Operations , th e PI C wil l ensur e tha t deice/anti-ic e procedure s ar e conducte d i n accordanc e wit h SO P Appendi xI , an d tha t al l contrac t deic e personne l ar e instructe d i n th e followin g areas : 1 ) Locatio n o fdeic e pa d 2 ) Deice/anti-ic e fluid availabilit y 3 ) Deice/anti-ic e fluid requirement s 4 ) Aircraf t configuratio n requiremen t 5 ) Communicatio n procedures , an d element s 6 ) Deice/anti-ic e startin g poin t (representativ e surface ) 7 ) Prope rflui d spra ymetho d 8 ) Deic e sensitiv e area s 9 ) Pos t Deic e chec k 10 ) Pos t Anti-ic e chec k



### SW00024 3 GROUN D DEICIN G PROGRA M MANUA L

# StQ/Wm . FLIGH TDEC KDEICIN G CHECKLIST S STANDAR D PRACTIC E 280 0 Page : 9 o f1 2 Revision : 0 3 Date: 1 0 JA N 0 7 COMMUNICATIO N ELEMENT S TABL E ELEMEN TA

ELEMEN TB

ELEMEN TC ELEMEN T0 ELEMEN TE Specif ytyp e offluid used , e.g . Typ e 1 o rIV .

Elemen t Ama yb e communicate d prio rt o start o ffluid application . Specif yttie percentag e o fflui d withi n th e fluid/wate rmixture , e.g. , 100=100 % fluid, 0 % wate ran d 75=75 % fluid , 25 % water . NOT E • Reportin g th e concenti-atio n o fTyp e 1 fluid s i s no t required . • Report th e concenti-atio n o fTyp e I V fluid/vi«ite rmixture s b yvolume . • Elemen t B ma yb e communicate d prio rt o start o ffluid application . Specifytiie tim e o fth e beginnin g o fth e final deicing/anti-icin g ste p an d th e representativ e surface . No t use d b ySkyWes t Airlines . Specif yttiat pos t deidn g and/o ranti-icin g chec k fo rclea n surface s i s complete . NOT E • Applicatio n o fTyp e 1 fluid require s onl yElement s A , C , an d E b e communicated . • Applicatio n o fTyp e I V fluid require s tha t Element s A , B , C , an d E b e communicated . • Th e groun d deicing/anti-icin g tea m shal l record tiiis information . SUPPLEMENTA L OPERATION S Whe n conductin g Supplementa l Operations , ttie PI C wil l ensur e tiiat deice/anti-ic e procedure s ar e conducte d i n accordanc e witi i SO P Appendi xI , an d tha t al l contrac t deic e pereonne l ar e instructe d i n th e followin g areas : 1 ) Locatio n o fdeic e pa d 2 ) Deice/anti-ic e fluki availabilit y 3 ) Deice/anti-ic e flui d requirement s 4 ) Aircraf t configuratio n requiremen t 5 ) Communicatio n procedure s an d element s 6 ) Deice/anti-ic e startin g poin t (representativ e surface ) 7 ) Prope rfluid spra ymetho d 8 ) Deic e sensitiv e area s 9 ) Pos t Deic e chec k 10 ) Pos t Anti-ic e chec k



### SW00024 5 ADocMni vr

\

# Slowes t i ^ AI R L I N E S » FLIGH TDEC KDEICIN G CHECKLIST S STANDAR D PRACTIC E 280 0 Page : 1 1 o f1 2 Revision : 0 3 Date : 1 0 JA N 0 7 COMMUNICATIO N ELEMENT S TABL E ELEMEN TA

ELEMEN TB

ELEMEN TC • ELEMEN TD ELEMEN TE Specif ytype o ffluid us6d , e,g . Typ e 1 o rIV ,

Elemen t Ama yb e communicate d prio rt o start o ffluid application . Specifyttie percentag e o ffluid withi n th e fluid/watermixture , e.g. , 100=100 % fluid, 0 % wate ran d 75=75 % fluid, 25 % wate r NOT E • Reportin g Ui e concentratio n o fTyp e 1 fluids i s no t required , • Report ttie concentratio n o fTyp e I V fluid/watermixture s b yvolume , • Elemen t B ma yb e communicate d prio rt o start o ffluid application . Specif ytiie tim e o fth e beginnin g o ftiie final deicing/anti-icin g ste p an d th e representative surface . No t use d bySkyWes t Airlines , Specifyttiat pos t deicin g and/o ranti-icin g chec k fo rclea n surface s i s complete . NOT E • Applicatio n o fTyp e 1 fluid require s onl yElement s A , C , an d E b e communicated , • Applicatio n o fTyp e I V fluid require s tha t Element s A , B , C , an d E b e communicated . • Th e groun d deicing/anti-icin g tea m shal l record thi s information . SUPPLEMENTA L OPERATION S Whe n conductin g Supplementa l Operations, ttie PI C wil l ensur e tha t deice/anti-ic e procedure s ar e conducte d i n accordanc e witi i SO P Appendi xI , an d ttiat al l contrac t deic e personne l ar e instructe d i n th e followin g areas : 1 ) Locatio n o fdeic e pa d 2 ) Deice/anti-ic e fluid availabilit y 3 ) Deice/anti-ic e fluid requirement s 4 ) Aircraf t configuratio n requiremen t 5 ) Communicatio n procedure s an d element s 6 ) Deice/anti-ic e startin g poin t (representativ e surface ) 7 ) Prope rfluid spra ymetho d 8 ) Deic e sensitiv e area s 9 ) Pos t Deic e chec k 10 ) Pos t Anti-ic e chec k



### SW00024 7 GROUN D DEICIN G PROGRA M MANUA L

# Slowes t 1 ^ AIRLINES * CITIE S EXEMP TFRO M DEICIN G STANDAR D PRACTIC E 280 0 Page : 1 o f2 Revision : 03 Date : 1 0 JA N 0 7 

### Paragrap h 1 . Citie s Exemp t Fro m Deicin g Pag e 1 

### 1 . Citie s Exemp t Fro m Deicin g A , Th e followin g citie s rarel yexperienc e freezin g condition s an d therefore are exempt fro m conductin g routin e winte roperatio n (suc h as monthl y refractomete rchecks) . I n th e even t on e o fthes e citie s experience s freezin g conditions , th e pilot-in-comman d (PIC ) wil l determin e whe n fligh t operation s are saf e t o operat e an d wil l overse e deicin g i fconducted . (Contrac t deicin g i s permissibl e as lon g as th e PI C oversee s th e deicin g proces s an d th e aircraf t i s clea rofcontarhinants prio rt o departure. ) 1 ) 2 ) 3 ) 4 ) 5 ) 6 ) 7 ) 8 ) 9 ) 10 ) 11 ) 12 ) 13 ) 14 ) 15 ) 16 ) 17 ) Burbank

C A Carlsba d C A

— > Imperia l C A La s Vega s N V Lo s Angele s C A Ne wOrlean s L A Oaklan d C A Ontari o C A Oxnar d C A Pal m Spring s C A Phoeni xA Z Sa n Dieg o C A Sa n Francisc o C A Sa n Jos e C A Sant a An a (Orang e Co. ) C A Tucso n A Z Yum a A Z



### SW00024 9 GROUN D DEICIN G PROGRA M MANUA L APPENDI X E

# Wes t SL C Deic e Pla n 2008-200 9

,AI l < I . t

S H Contac t Informatio n Contac t th e Deic e an d /o rRam p Manage rwit h an yquestion s o rconcern s regardin g th e deic e operation , Tylo rLewi s Nic k Jone s Temporar

yDeice Shift Manage rSLC Ram p Manage r 801-833-490 9 801-558-982 0 Vi a SkyWest Onlin e niories(j)$kvwesl:co m O rvi a SkyWest Onlin e Outsid e Ai rTemperatur e (OAT ) Groun d Deicin g Personne l wil l b e require d t o kno wth e OA Tprio rt o conductin g a deicin g event . Thi s informatio n must als o be include d o n th e designate d SkyWes t Pos t Deicing/Anti-icin g Report . Groun d Deicin g Personne l wil l contact th e fligh t crewt o obtai n OAT . Fo ra complet e lis t ofapprove d weathe r informatio n source s refe rt o S P 280 0 4 Par . 3 E . SkyWes t Operatio nContro l Cente r (OCC ) Delay s cause d b

ysevere weathe rcondition s o rGroun d Servic e Equipmen t (GSE ) failur e wil l b e communicate d t o SkyWest OC C vi a SLC Operation s Supen/iso r801-258-4150 . Fo rinformatio n regardin g curren t weathe rcondition s contac t th e Nationa l Weathe rSen/ic e at 801-524-5133 . Groun d Equipmen t Maintenanc e (GEM ) GE M wil l b e responsibl e fo rconductin g th e dail yequipmen t checks (DEC ) fo ral l Deice GSE . Log s wil l b e kep t i n th e equipmen t cag e alon g wit h othe rDE C logs . GE M wil l b e contacte d fo ral l Deice GS E issues/questions . GE M Sup s 801-258-446 4 GE M Sho p 801-258-435 7 slcqemsupefvisQrs@skyvvest.co m Flui d SkyWest SLC hu b i s supplie d wit h flui d b yDelta Airline s vi a th e SL C D L Deic e Flui d Refil l Station . Th e primar yDelta contac

t concernin g filling ofdeic e trucks wil l be : Ric h Millward Delta Deice Coordinato r 801-330-059 1 rich.millward@delta.co m

SVV00025 1

# Ul. , Wes t SL C Deic e Pla n 2008-200 9 AI I t LI , V /•:• . < • Flui d Type s (S P 280 0 Appendi xC ) SLC wil l us e two type s offluid : Typ e I : Typ e I flui d i s primaril yuse d a s a deicin g agen t only . SL C use s a heate d (140 ° F -180 ° F

) fluid mixture ofapproximatel y50 % glyco l an d 50 % wate r applie d at hig h pressure . Typ e I fluid provide s ver ylimite d holdove r protectio n durin g freezin g precipitatio n conditions . Typ e IV : Typ e I V i s a n anti-icin g agen t use d t o increas e Holdove rTim e (HOT) whe n freezin g precipitatio n condition s exist . Typ e I V fluid i s applie d col d at 100 % glyco l concentration . NOT E EM B 12 0 aircraft wil l b e anti-ice d (Typ e IV) wit h th e engine s shu t down . (S P 280 0 Ch . 4 Par . 6 B 8) Flui d Applicatio n Applicatio n offluid wil l begi n a t th e lef t win g tip . Thi s designate s th e lef t win g ti p as th e representativ e surface . (S P 280, 0 Ch . 4 Par . 6 B 6 ) Refractomete rTestin g Al l glyco l refi'actometer

s must b e teste d fo raccurac yth e first wee k

o fever y mont h durin g th e deic e season . Th e SL C Deice Manage ran d Ram p Manage r wil l ensure monthl yrefractomete rtestin g i s complete d correctl yan d form s are retaine d unti l th e en d ofth e deic e season . (S P 280 0 C h 3 Pa r6 ) Deic e Locatio n SkyWest aircraft departin g fro m th e E gate s wil l b e deice d o n pa d 21 . There ar e five spots o n th e pa d labele d A , B , C , D an d E fro m Sout h t o North . SkyWest aircraf t departin g fro m th e B & C gate s wil l b e deice d b yDelt a o n deic e pa d 8 . Persona l Protectiv e Equipmen t (PPE ) (S P 280 0 Ch 7 Par . 6 ) Deice agent s wil l wea ral l require d PP E whe n operatin g deic e GSE . I t wil l be th e responsibilit

yofth e Deice an d Ram p Manage rt o ensure that al l require d PP E i s availabl e fo rGroun d Deicin g Personnel .



### SW00025 2

# Wes t SL C Deic e Pla n 2008-200 9

'At . Deic e Equipmen t SLC Groun d Deic e Personne l wil l b e certifie d t o operat e two type s ofdeic e trucks : Premie r120 0 Deice truc k (Fo rspecification s an d operatin g procedure s refe rt o S P 280 0 Ch . 6 P:a r9 10 ) Premie r210 0 Enclose d Aeria l Lif t Deic e Truc k

(Fo rspecification s an d operatin g procedure s refe rt o S P 280 0 C h 6 Pa r1 1 12 ) Radi o Frequenc y(Communication ) Communicatio n betwee n Groun d Deicin g Personne l an d th e flight dec k crewwil l take plac e o n 129.275 . Th e followin g element s wil l b e communicate d t o th e PIC : (S P 280 0 Appendi xD ) Elemen t A - Typ e o fflui d use d Elemen t B - Flui d Percentag e NOT E Reportin g th e percentag e mi xo fTyp e I i s not required . Elemen t C - Start tim e o ffina l flui d applicatio n Elemen t D - No t use d b ySkywes t Airline s Elemen t E - Specif ytha t pos t deicin g and/o ranti-icin g chec k i s complet e (S P 280 0 Ch . 4 Par . 7) NOT E Applicatio n o fTyp e I require s onl yElements A , C , an d E Applicatio n ofTyp e I V require s onl yElements A , B , C , an d E Briefing s Mandator yPre-Stor m an d Post-Stor m Briefing s wil l b e conducte d b yth e Deice Manage ro rPad Commande ron-dut ya t th e beginnin g an d conclusio n o feac h shift .

SW00025 3

# Wes t SL C Deic e Pla n 2008-200 9

, ( / « I . I s ' t : t

Discrepancy/IO R Follow-u p Deice an d Ram p Manage rwil l revie wan d take appropriat e actio n t o follow-u p o n al l deic e discrepancies/IORs . Thi s ma yinclud e interface s wit h SkyWes t OC C an d Fligh t Operations . Paperwork/Form s Audit s - Pos t Deicing /

Anti-icin g Report s (S P 230 0 Ch . 8 P3 f3 ) Pos t Deicing/ Anti-icin g Reports wil l be complete d durin g al l deicing/anti-icin g events . I t wil l b e th e responsibilityo fth e Deice an d Ram p Manage rt o ensure that Pos t Deicing /

Anti-icin g Reports are filled ou t correctl yan d store d unti l th e en d ofth e deic e season . Typ e I Flui d Log s (S P 280 0 C h 8 Pa r5 ) Typ e I Flui d Log s are use d t o record th e freez e poin t ofTyp e I fluid. I t wil l b e filled out : a) Afte rpartiall yo rcompletel yfilling a deice truc k b ) Immediatel yprio rt o th e first deicin g operatio n eac h day c) An ytim e ther e i s a deic e cre wchang e I t wil l b e th e responsibilityo fth e Deice an d Ram p Manage rt o ensure that Iv£ e j Fiui d Log s are filled ou t correctl yan d store d unti l th e en d o fth e deic e season . Typ e I V Flui d Lo g (SP2800C h 8 Pa r6) Typ e I V Flui d Log s wil l b e filled ou t at least once ever y9 0 days . I t wil l b e th e responsibilityo fth e Deice an d Ram p Manage rt o ensur e that T\[g e I V Flui d Log s are filled ou t correctl yan d store d unti l th e en d o fth e season . Deic e Trainin g Al l SLC Groun d Deicin g Personne l wil l b e traine d accordin g t o th e guideline s specifie d i n SP7013 . Th e followin g Certifie d Statio n Trainers (CSTs ) wil l b e responsibl e t o conduc

t SLC deic e trainin g an d ac t as deic e Subject Matte r Experts (SMEs ) fo ran ydeic e relate d questions/concerns : Jen s Horrock

s Shell yMetcalfe Qualifie d Deic e Agent s - ?j3_<LiLiichrrii!l l foragent s qualifie d to perfor m SLC deic e operations . NOT E Thi s Deice Pla n interface s wit h th e Deice Agen t an d Deic e Manage rRequirement s foun d i n Groun d Deicin g Progra m S P 280 0 an d C S an d Groun d Operation s Trainin g Manua l S P 7018 . Refe rt o thes e documents fo ran yadditiona l information . SW00025 4%ip,&^ l 

# Wes t AI I t LI , V I i > , 

### SL C Qualifie d Deic e Agent s 2008-200 9 BentonDavi s Tyle r Dennison Taylor Caldwell Cha dHolme s Sea nBourn e Kristalyn nMcKnigh

t Garret Nelso n Cod y Pyle Tylor Lewi s Kevi nHashimot

o Sta nCoon P J Bertoch Mik e Fre i Rya nFerri n Mik e Simmond s Brittne y Strong Dall nMcClella

n Bret t Gllmor e Rya nEveret t Car l Nelson Tyle r Bec k Be nMitchell Jo nRichardson Rock y Jackson Rober t Best Scott y Holma n Eric Hal l JasonJeppson Walte r Bombec k JeffMunden Mik e O'Connor

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SW00025 9

### INSPECTO R STATEMEN T

O n th e mornin g ofFebruar y10 , 2009 , Inspecto rPeterso n spen t severa l hour s conductin g Elemen t Performance Inspectio n (EPI ) 3,1. 7 surveillanc e a t th e Sal t Lak e Cit yInternationa l Airport , Sal t Lak e City , Uta h (SLC) , I observe d discrepancie s o n si xo fth e te n aircraf t bein g deice/anti-ice d b

ySkyWest Airlines , Inc , personnel . Prio rt o th e observation s o fth e aircraf t bein g DI/A I a whit e va n wit h SkyWest Airline s marking s was parke d nex t t o myvehicl e an d was operate d b ya SkyWest Airlines , Inc , supervisor , K/Ir , Taylo rLewis , Th e supen/iso rcam e ove rt o m yvehicl e prio rt o th e observation s o fth e aircraf t bein g deiced/anti-ice d an d aske d fo rm ynam e an d phon e numbe rwhic h I gave t o him , I di d not have th e opportunityt o discus s th e fifKling s o fm yobservation s wit h th e superviso ra s h e was always o n th e radi o durin g thi s time . I informe d th e Principa l Operation s Inspecto rth e DI/A I crew

s wer e not followin g procedure s outline d i n thei rmanua l regardin g spraypattern s an d techniques .

Date 

# JZ /

/^
- j 

# o ^

SW00026 0O nFebruar y 17 , 200 9 I was pa

dcommande

r o nthe deic e pad , 1 believ e we ha d thre e or fou r truck s running o

nou r five spot s an

dthe trucks ha

dmaintenanc e problem s s o I wa s o nthe phon e wit

hou r GE M guy s whil e directin g traffic ont o th e pada s well a s Deic e communications . Tha t morning I notice dtha

t the FA Awas o nth e pa dan dthey watche du s deic e the first

bank , the nthey disappeared . They showedback u p fo r the 1100 ban k an dafte r they watchedacoupl e mor e plane s get

deicedthey drov e by the va n an dthe gu y i

nth e passenge

r side toldm

e tha t everythin g lookedgoo dexcep t fo r one small probleman

dtha i wa s acoupl e o f

the plane s go

t deicedo nthe F O sid e wing root

t o win g lip . 1 toldhi

mtha t I loo k ove r the deic e operationa

t the en dof December

an dtha t I wa s slil l working ontryin g t o fix the issue s wit

hsom e people o nthe deic e tea

mtha t wer e stuck i ntheir oldways , an

dmost of the mwer e fixing these s issues . Of

th e sevenplane s I believ e we ca

r washedfou

r or five o ntha t last bank . Ca r washing i s whenw e us e tw o truck s onone plan e t

o speedu p the deic e procedure . I

t i s possibl e tha

t th e truc k o nthe FO sid e didspra

y root to tip .
Tylor Lewi s Deic e Manage

r (801)833-490 9

SW00026 1

# R a m p/Tx f r/ P r o V 

# MEM O To : Al l Agent s From : Nic k

Jones , Candac e Deavil a CC : Davi d Katsila s Date : Marc h 23 , 200 9 Re : Deicing/Anti-icin g Procedure s STANDAR D PRACTIC E 280 0 

### Deicing/Anti-icin g an d Pos t Deicing/Anti-icin g Procedure s Whe n deicin g ou raircraf t i t i s Extremel yimportan t tha t w e ar e followin g S P 2800 . Th e followin g tw o area s nee d immediat e attention . Applicatio n o fdeicing/anti-icin g flui d wil l begi n a t th e lef t win g tip . Thi s identifie s th e lef t win g a s th e representativ e surface . Commencin g flui d applicatio n a t an y locatio n othe rtha n th e lef t win g mus t b e approve d b yth e PIC . Flui d i s applie d t o fligh t contro l surface s fro m th e leadin g t o trailin g edg e an d fro m win g an d elevato rtip s toward s th e fuselage .

SW000262

# Recor d o fConversatio n

O n Februar

y17 , 2009 , Inspecto rCrai n an d I performe d inspection s o n SkyWes t Airiine' s de-icin g progra m a t th e Sal t Lak

e Cit yInternationa l Airport . Thes e inspection s were assigne d t o u s b yth e SkyWes

t Certificat e Managemen t Office as par t ofou rquarterl ywor k

plan ; Usin g a handhel d radi o t o monito rradi o communication s betwee n fligh t crew s an d de-lcin g personnel , we parke d nea rspot 2 1 s o that w e coul d observe de icin g procedure s fro m ou rvehicle . Awhit e SkyWest va n wa s als o parke d i n th e sam e area . We observe d th e de-icin g ofsevera l SkyWest Delta Connectio n flight s at spot 21 , an d the n wen t t o spo t 3 t o observe th e deicin g ofa SkyWest Unite d Expres s flight . Afte rthi s w e returne d t o spot 2 1 fo ra fewmor e observations . Durin g ou rInspection s w e note d irregula rspra ypattern s an d star

t location s o n severa l aircraft . W e approache d th e whit e va n t o spea k wit h th e driver . I t turne d ou t that h e wa s a SkyWest Airiine s Superviso rmonitorin g th e de-icin g process . Inspecto rCrai n informe d hi m ofou rfinding s an d explaine d tha t the ywer e no t i n accordance wit h procedure s containe d i n thei rmanual . Th e Superviso rstate d that h e was aware o fth e situatio n an d wa s workin g t o correc t th e problem s w e observed . H e sai d that SkyWest ha d sen t memo s t o employee s an d tha t h e ha d discusse d thes e issue s wit h personne l o n numerou s occasions . H e sai d that h e was newt o hi s positio n an d tha t h e hope d t o hav e th e issue s resolve d byth e en d ofth e season . Benjami n H . Blaue r Aviatio n Safet

yInspecto r

SW00026 3Name :

Address : Phone : Date : Description : 

# Recor do f Conversatio n Magg i Aike n St . George , Uta h Februar y17 , 200 9 Notificatio n o

fEP I 3,1, 7 (Unsatisfactor yFindings ) Afte rcompleting , ou rlast inspectio n activity , inspecto rBlaue ran d I returne d fro m th e airpor t (KSLC ) an d bega n t o notif yappropriat e partie s o

fou rfindings . I calle d Ms . Magg i Aiken , Directo ro fCustome rSen/ice Trainin g fo rSkyWest Airlines , Inc , Mr , Aaro n Williams , Supen/iso r

- Custome rService Groun d Operation s Trainin g als o joine d u s o n th e call . W e briefl y discusse d th e discrepancie s Inspecto rBlaue ran d t obsen/e d whil e a t th e airpor

t t o include , Inappropriat e spra

ypattern s an d star

t locations , th e numbe ro faircraf t involve d wit h thos e discrepancie s an d summarize d th e conversatio n we ha d wit h Mr . Tylo rLewis , Deicin g Manager . 1 notifie d Ms . Aike n tha t I woul d b e sendin g a lette ro finvestigation . Sh e was obviousl y disappointe d t o hea rofou rfindings , bu t waste d n o tim e assignin g Mr . William s t o begi n lookin g int o th e matter . Ms . Aike n was cordia l durin g ou rconversatio n an d offere d he rservice s t o compil e an ydata I woul d nee d t o conduc t th e Investigation . Jaso n G . Crai n Assistan t Principa l Operation s inspecto r

SW00026 4Name : Address : Phone : Date : Description : 

# Recor do f Conversatio n Mr . Tylo rLewi s SLC Int' l Airpor

t Februar y1 9 200 9 Conversatio n wit h SkyWest Airiine s DI/A I Superviso r Inspecto rBlaue ran d I spen t severa l hour s observin g deice/anti-ice (DI/AI ) activit ya t th e Sal t Lak e Cit yInternationa l Airpor

t o n th e mornin g o

fFebruar y17,2009 . W e observe d SkyWes t Airline s provid e DI/A I service s fo rte n differen t SkyWest aircraf t an d recorde d discrepancie s o n seve n o fthos e ten . Awhit e va n wit h SkyWest Airiine s marking s was parke d nex t t o ou rvehicl e i n th e observatio n are a whic h turne d ou t t o b e a SkyWest Airiine s Supen/isor , Mr . Tylo rLewis , monitorin g th e DI/A I proces s an d providin g communication s wit h th e Groun d an d Fligh t Crews t o facilitat e communication s betwee n th e two . I spok e wit h th e superviso ran d share d ou rfinding s that w e observe d that morning . I explaine d that th e Dl/A l crews wer e fallin g t o observe certai n procedure s i n thei rmanua l regardin g spra ypattern s an d techniques . I n particular , w e talke d abou t flui d applicatio n startin g at th e win g root instea d o fth e win g ti p an d that th e two-truc k operatio n was sometime s startin g wit h th e right win g instea d o fth e left . H e state d that h e wa s aware o fth e proble m an d i s workin g t o clea n U p th e procedura l area s ofnon-compliance . H e commente d that th e compan yhas sen t ou t memos t o th e employee s an d that h e has repeatedl y talke d t o hi s crews abou t th e issue , an d hope d t o se e change s b yth e en d ofth e year . H e expresse d that h e i s newt o supen/isor ydetai l an d that hi s predecesso rwas rathe rlackadaisica l abou t ensurin g compliance . \Jaso n G , Crai n Assistan t Principa l Operation s Inspecto r

SW00026 5INSPECTOR' S STATEMEN T

O nFebruar y 17,2009, 1 wen

t wit hInspector

Be nBlaue r t o th e Sal t Lak e Cit y Internationa

l Airpor t (SLC ) i nSal t Lak e Cily , Ula hlo conduct

Elemen t Performance Inspection(EPI) 3.1.7 , whic hfocuse s o

nDeicin g Programs , i

nthi s ca,se, SkyWest

Airiine' s Deicing Program . Fro m093 0 to 113 0 loca

l tim e an dweathe r consisting o

f ligh t rai nan dsnow , w e observedeleve

n SkyWest aircraf t receive Deice/Anti-ic e (DI/AI ) fluidapplications . Te nof thos e aircraf

t consisting o

f Canadai r Regiona l Jet s (CRJ) an

dEmbrae r Brasilia s operateda s Delt

aConnection flights whereas on

e CRJ , aCL-600-2C10 , operateda s aUnitedExpres s fligh t an dwa s handledb

y thir dpart y contractor . UnitedAiriines , Inc , The SL C Internationa

l Airpor t ha s multiple area s designatedfo

r DI/A I operations , bu

t w e primarily focuse

do ntw o of them , namely . Spo

t 21 , A-E , adeic e pad . West

o f Concours e Ean

dSpot 3 , situatedSoutheast

of Concours e A . Al

l flights wer e observeda

t Spo t 2 1 except fo r th e UnitedExpres s fligh

t tha t wa s serviceda

t Spot 3 , Ou t o f the eleve naircraf t observedoperating a s 1 4 CF Rpar t 12 1 revenue flights during the inspection , SkyWest employee s wer

e foun dusing procedure s contradictor y to thos e outlinedi

nthe approved Groun dDeicing Progra

mManua l (GDPM) o

nseve no f them . The SkyWest

aircraf t affecte db y imprope r deicing procedure s wer

e th e following : N41ISW , N567SW , N9I3EV , N668CA , N430SW , N580SWan

dN232SW . The SkyWest

Airiine s approvedGroun

dDeicing Progra

mas authorizedfo

r us e b y Operation s Specification s A02 3 i s foun di nSkyWest' s Standar

dPractic e (SP) 2800 , Deice/Anti-ic e Procedures , Chapte

r fou r o f the S Pspecifie s procedure s to b e followe db y groundservic e personnel while deicing/anti-icing SkyWest aircraft . Som

e o f thes e procedure s includ

e the requiremen

t o f groun dcrew s t o begi nfluidapplicationa

t the lef t win g tip working their

wa y aroundthe entir

e aircraf t unti l reaching the startin g poin

t an dt o spra y fro mwin g tip to fuselage . The actua l paragraph s state , "Applicationof deicing/anti-icing fluidwil l begina t the lef t win g ti p an dcontinu e aroun

dth e entir e aircraft, until arriving a

t the starting point . Thi s identifie s the lef t win g as the representative surface . Commencing fluidapplicationa t an y locationothe

r tha nthe lef t win g must b e approvedb

y the PIC, " an

d"Flui di s appliedt

o fligh t contro l surface s fro

mthe leading t o trailing edge an

dfro mwin g an delevator tip s toward s the fuselage, " Ou r observation s concludedtha

t thes e procedure s wer

e no t followed . Procedura l deviation s fro

mthe approvedGDP

M wer e notedafte

r watching groundservic e personnel fro

mSkyWest

Airiine s commence fluidapplicationa t the aircraft' s win

g root an d spra y towar dthe win g tip . I naddition , while using tw o trucks t o DI/A I aircraf t N41 1 SW , groun

d crew s bega

nsprayin g deicing fluido

nthe righ t win g instea do f the left, andlik

e the others , starteda t the win g roo t continuing t

o the wing tip . A s illustratedabove , the GDP M doe s contain provision s fo

r commencin

g fluidapplicationa

t location s othe

r tha nth e lef t win g tip , bu t an y deviationfro

mStandar dOperating Procedure s (SOP) must be approvedb

y th e PIC , Inspector Blaue r an dI wer e i npossessiono

f ahand-heldradi o monitoring communication s betwee nfligh t crew s an dDI/A I groun dpersonnel . O

f the te naircraf t observeda

t Spo t 21 , no communication s wer e eve r establishedtha

i involve dgroun do r flight crew s requesting alternat

e method s o

r procedure s o

f DI/A I fluidapplicationtha

t woulddiffe

r fro mthos e publishedi

nSkyWest' s GDP M SOP , During ou r surveillance . Inspecto

r Blaue r an dI happenedt

o notic e awhit

e va nwit hSkyWest marking s sitting adjacen

t t o Spo t 21 , Curiou s abou

t the vehicle' s purpo.se , w

e decidedt o approachth

e va ni nhope s o f findin g a non-dut y superviso

r o r othe r SkyWest personne l wit h who mw e coulddiscu,s s ou

r findings. Con.sequently , w e me t Mr, Tylo r Lewis , the Sal

t Lak e Cil y Deicing Manage

r wh o wa s th e on-dut y supervisor

an dtaskedwit

hfacilitating communication s SW00026 6betwee ngroun dandflight crew s involve di

nth e DI/AI process . Inspecto r Blaue r an dI introduce dourselve s an dshare dwit hMr . Lewi s th e proble marea s w e hadsee nwit hth e majorit

y of ou r observations . H e explaine dt o u s that he wa s new i

nhi s jjositio nan dwa s workin g ver y diligentl y t o correc t

area s o f procedural noncompliance . H e continue dt o explai nho w th e compan y ha s provide dmor e tha nadequat e trainin g an di s constantl y sendin g out reminder s t o reeducat e th e workforce . H e state dtha t h e hope dto hav e th e operatio ni nperfec t order by th e en do f th e deicin g season . Inspecto r Blaue r an dI conclude dou r

surveillanc e for

th e day , an dreturne dt o th e office . Upo n arrival , I advise dth e PO I o f th e proble marea s encountere dan dplace daphon e cal l to Ms , Magg i Aiken , Directo r

o f Custome r

Servic e Trainin g for

SkyWes t Airiines , Inc , t o advis e her of th e issue s w e observe dan dthat a nLO I woul db e sent

thei r way , I sen t

th e LO I o nMarc h19,200 9 an dreceive dSkyWest' s Lette r o f Respons e o nApri l 3 , 2009 , Thei r lette r containe dcorrectiv e action s initiate dby th e compan y i nthre e areas ; applicatio no f fluidwin g ti p t o win g root , two truc k deicin g procedure s implementation , an dinformatio nregardin g supervisory oversigh t o f deicin g operations .

^aso nG . Crai n Assistan t Principa l Operation s Inspecto r

Be nH , Blaue r Aviatio nSafet

y Inspecto r

SW00026 7A( fi t I K ' F S * SkyWes t Airline s Deice/Anti-ic e Polic yReminder s Ground Operation s Bulleti n 2009-0

6 Issue d 02/24/09 Applicabiiit y Effectiv e Dat e Polic y

Procedur e

Complianc e Question s Agent s participatin g i n deice/anti-ic e operation s o n SkyWest aircraf t Immediatel y Agent s must abid e b

yth e policie s an d procedure s fo rth e aircraf t operato r the yare deicing/anti-icing . Whe n deicing/anti-icin g SkyWest aircraft , agents must perfor m th e procedure s a s outline d i n th e SkyWest Airline s Groun d Deicin g Progra m Manua l S P 2800 . Recen t event s i n th e airlin e industr yhav e prompte d th e FA

At o increas e loca l observation s o fdeice/anti-ic e procedures . Ove rth e nex t fewmonths , th e FA Awil l be conductin g statio n visit s t o observe complianc e wit h policie s an d procedure s outline d i n SkyWest Airline s Groun d Deicin g Progra m Manua l S P 2800 . Recen t FA

Astatio n obsen/ation s have prompte d th e followin g deice/anti-ic e flui d applicatio n reminders : • Deice/anti-ic e groun d personne l must not appl ydeice/anti-ic e flui d withou t establishin g communicatio n wit h a fligh t dec k crewmember . Thi s include s RO N aircraft . Reviewan d followal l SkyWest aircraf t specifi c Communicatio n Elements Table s outline d i n S P 280 0 Appendi xD . • Applicatio n ofdeice/anti-ic e flui d must begi n a t th e lef t win g ti p an d continu e aroun d th e entire aircraft unti l an'ivin g a t th e startin g point . Thi s identifie s th e lef

t win g as th e representative surface . Commencin g flui d applicatio n a

t an ylocatio n othe rtha n th e lef t win g must be approve d b y th e Pilo t i n Comman d (PIC) , • Flui d i s applie d t o fligh t contro l surface s fro m th e leadin g edg e t o th e trailin g edg e an d fro m win g tip s an d elevato rtip s toward s th e fuselag e (win g ti p t o win g root ) SkyWest Airline s Groun d Deicin g Progra m Manua l S P 280 0 SL C C S Groun d Operation s Trainin g 801-258-404 1

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