Federal Register / Vol. 74, No. 55 / Tuesday, March 24, 2009 / Notices 12321 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

Current or former military service 

members, dependents, ex-spouses, DoD 

civilian employees, and non-DoD 

civilians paid by DFAS. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

Audio and captured systems’ screen 

records and their indices that will 

include, but not be limited to, verbatim 

recordings of conversations between the 

customers and DFAS’ customer service 

representatives (CSR), name, SSN, home 

address, telephone number, payroll 

information, marital status, dependent 

information, tax status, allotment, 

garnishment, debt, or other payroll or 

personal information provided by the 

customer. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

5 U.S.C. 301, Departmental 

Regulations; E.O. 12862 (Customer 

Service), E.O. 9397 (SSN). 

PURPOSE(S): 

The Call Recording Application (CRA) 

will be used to record and index 

telephone conversations between 

customers and customer service 

representatives (CSRs) in DFAS’ contact 

centers. It will also capture and index a 

sampling of the computer screens used 

by CSRs to answer inquiries. The 

inbound calls will be recorded in order 

to resolve misunderstandings or 

misperceptions made during the 

customer-CSR interaction. This system 

will also facilitate the process of 

monitoring and evaluating the recorded 

audio and computer screens used by 

CSRs in order to provide training, 

collect data in support of the CSRs’ 

annual performance evaluation, and 

provide information used for business 

process improvements. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

THE PURPOSES OF SUCH USES: 

In addition to those disclosures 

generally permitted under 5 U.S.C. 

552a(b) of the Privacy Act, these records 

or information contained therein may 

specifically be disclosed outside the 

DoD as a routine use pursuant to 5 

U.S.C. 552a(b)(3) as follows: 

The ‘DoD Blanket Routine Uses’ 

published at the beginning of the DFAS 

compilation of systems of records 

notices apply to this system. 

POLICIES AND PRACTICES FOR STORING, 

RETRIEVING, ACCESSING, RETAINING, AND

DISPOSING OF RECORDS IN THE SYSTEM: 

STORAGE: 

Electronic storage media. 

RETRIEVABILITY: 

Social Security Number (SSN) and 

telephone number. 

SAFEGUARDS: 

Records are maintained in a 

controlled facility. Physical entry is 

restricted by the use of locks, guards, 

and is accessible only to authorized 

personnel. Access to records is limited 

to person(s) responsible for servicing the 

record in performance of their official 

duties and who are properly screened 

and cleared for need-to-know. Access to 

computerized data is restricted by 

passwords, which are changed 

periodically. 

RETENTION AND DISPOSAL: 

Destroy when superseded, obsolete, or 

determined to be of no further value, 

whichever is sooner. Records are 

destroyed by shredding, burning, or 

degaussing. 

SYSTEM MANAGER(S) AND ADDRESS: 

Defense Finance and Accounting 

Service, Information and Technology, 

Anthony J. Celebrezze Federal Building, 

1240 E. 9th Street, Cleveland, OH 

44199–2055. 

NOTIFICATION PROCEDURE: 

Individuals seeking to determine 

whether information about themselves 

is contained in this record system 

should address written inquiries to the 

Defense Finance and Accounting 

Service, Freedom of Information/ 

Privacy Act Program Manager, 

Corporate Communications and 

Legislative Liaison, 8899 E. 56th Street, 

Indianapolis, IN 46249–0150. 

Individuals should furnish full name, 

Social Security Number (SSN), current 

address and telephone number. 

RECORD ACCESS PROCEDURES: 

Individuals seeking access to 

information about themselves contained 

in this system should address written 

inquiries to Defense Finance and 

Accounting Service, Freedom of 

Information/Privacy Act Program 

Manager, Corporate Communications 

and Legislative Liaison, 8899 E. 56th 

Street, Indianapolis, IN 46249–0150. 

Individuals should furnish full name, 

Social Security Number (SSN), current 

address and telephone number. 

CONTESTING RECORD PROCEDURES: 

The DFAS rules for accessing records, 

for contesting contents and appealing 

initial agency determinations are 

published in DFAS Regulation 5400.11– 

R; 32 CFR part 324; or may be obtained 

from Defense Finance and Accounting 

Service, Freedom of Information/ 

Privacy Act Program Manager, 

Corporate Communications and 

Legislative Liaison, 8899 E. 56th Street, 

Indianapolis, IN 46249–0150. 

RECORD SOURCE CATEGORIES: 

The individual concerned. 

EXEMPTIONS CLAIMED FOR THE SYSTEM: 

None. 

[FR Doc. E9–6279 Filed 3–23–09; 8:45 am] 

BILLING CODE 5001–06–P 

DEPARTMENT OF EDUCATION 

Submission for OMB Review; 

Comment Request 

AGENCY: Department of Education. 

SUMMARY: The Director, Information 

Collection Clearance Division, 

Regulatory Information Management 

Services, Office of Management invites 

comments on the submission for OMB 

review as required by the Paperwork 

Reduction Act of 1995. 

DATES: Interested persons are invited to 

submit comments on or April 23, 2009. 

ADDRESSES: Written comments should 

be addressed to the Office of 

Information and Regulatory Affairs, 

Attention: Education Desk Officer, 

Office of Management and Budget, 725 

17th Street, NW., Room 10222, New 

Executive Office Building, Washington, 

DC 20503 or faxed to (202) 395–6974. 

SUPPLEMENTARY INFORMATION: Section 

3506 of the Paperwork Reduction Act of 

1995 (44 U.S.C. Chapter 35) requires 

that the Office of Management and 

Budget (OMB) provide interested 

Federal agencies and the public an early 

opportunity to comment on information 

collection requests. OMB may amend or 

waive the requirement for public 

consultation to the extent that public 

participation in the approval process 

would defeat the purpose of the 

information collection, violate State or 

Federal law, or substantially interfere 

with any agency’s ability to perform its 

statutory obligations. The Director, 

Regulatory Information Management 

Services, Office of Management, 

publishes that notice containing 

proposed information collection 

requests prior to submission of these 

requests to OMB. Each proposed 

information collection, grouped by 

office, contains the following: (1) Type 

of review requested, e.g. new, revision, 

extension, existing or reinstatement; (2) 

Title; (3) Summary of the collection; (4) 

Description of the need for, and 

proposed use of, the information; (5) 

Respondents and frequency of 

collection; and (6) Reporting and/or 

Recordkeeping burden. OMB invites 

public comment. 

mstockstill on PROD1PC66 with NOTICES

12322 Federal Register / Vol. 74, No. 55 / Tuesday, March 24, 2009 / Notices 

Dated: March 18, 2009. 

Angela C. Arrington, 

Director, Information Collection Clearance 

Division, Regulatory Information 

Management Services, Office of Management. 

Office of Elementary and Secondary 

Education 

Type of Review: New 

Title: Leveraging Educational 

Technology to Keep America 

Competitive: National Teacher 

Technology Study 

Frequency: On Occasion 

Affected Public: Individuals or 

household 

Reporting and Recordkeeping Hour 

Burden: 

Responses: 320 

Burden Hours: 195 

Abstract: The LevTech study will 

document and describe the technology 

experiences incorporated into preservice teacher preparation programs, as 

well as document how teachers 

currently use technology in their 

classrooms. Clearance is being requested 

for the multiple case study research 

design, sampling strategy, and data 

collection activities to be undertaken by 

the LevTech study. These collections 

will gather in-depth information on ten 

teacher education programs. Data 

collected from the selected teacher 

education programs will include a 

maximum of 15 individual interviews 

(educational technology faculty, 

methods faculty, preservice teachers), as 

well as a maximum of ten induction 

teacher graduates of the teacher 

education program (graduated in the last 

five years). Within each case, we will 

collect information from two different 

constructs: (1) the teacher education 

program (documents, website, 

educational technology faculty, methods 

faculty, preservice teachers) and (2) 

induction teacher graduates of the 

teacher education program (1–5 years). 

Requests for copies of the information 

collection submission for OMB review 

may be accessed from http:// 

edicsweb.ed.gov, by selecting the 

‘‘Browse Pending Collections’’ link and 

by clicking on link number 3726. When 

you access the information collection, 

click on ‘‘Download Attachments ‘‘ to 

view. Written requests for information 

should be addressed to U.S. Department 

of Education, 400 Maryland Avenue, 

SW., LBJ, Washington, DC 20202–4537. 

Requests may also be electronically 

mailed to the Internet address 

ICDocketMgr@ed.gov or faxed to 202– 

401–0920. Please specify the complete 

title of the information collection when 

making your request. 

Comments regarding burden and/or 

the collection activity requirements 

should be electronically mailed to 

ICDocketMgr@ed.gov. Individuals who 

use a telecommunications device for the 

deaf (TDD) may call the Federal 

Information Relay Service (FIRS) at 

1–800–877–8339. 

[FR Doc. E9–6431 Filed 3–23–09; 8:45 am] 

BILLING CODE 4000–01–P 

DEPARTMENT OF EDUCATION 

Submission for OMB Review; 

Comment Request 

AGENCY: Department of Education. 

SUMMARY: The Director, Information 

Collection Clearance Division, 

Regulatory Information Management 

Services, Office of Management invites 

comments on the submission for OMB 

review as required by the Paperwork 

Reduction Act of 1995. 

DATES: Interested persons are invited to 

submit comments on or before April 23, 

2009. 

ADDRESSES: Written comments should 

be addressed to the Office of 

Information and Regulatory Affairs, 

Attention: Education Desk Officer, 

Office of Management and Budget, 725 

17th Street, NW., Room 10222, New 

Executive Office Building, Washington, 

DC 20503 or faxed to (202) 395–6974. 

SUPPLEMENTARY INFORMATION: Section 

3506 of the Paperwork Reduction Act of 

1995 (44 U.S.C. Chapter 35) requires 

that the Office of Management and 

Budget (OMB) provide interested 

Federal agencies and the public an early 

opportunity to comment on information 

collection requests. OMB may amend or 

waive the requirement for public 

consultation to the extent that public 

participation in the approval process 

would defeat the purpose of the 

information collection, violate State or 

Federal law, or substantially interfere 

with any agency’s ability to perform its 

statutory obligations. The Director, 

Regulatory Information Management 

Services, Office of Management, 

publishes that notice containing 

proposed information collection 

requests prior to submission of these 

requests to OMB. Each proposed 

information collection, grouped by 

office, contains the following: (1) Type 

of review requested, e.g. new, revision, 

extension, existing or reinstatement; (2) 

Title; (3) Summary of the collection; (4) 

Description of the need for, and 

proposed use of, the information; (5) 

Respondents and frequency of 

collection; and (6) Reporting and/or 

Recordkeeping burden. OMB invites 

public comment. 

Dated: March 18, 2009. 

Angela C. Arrington, 

Director, Information Collections Clearance 

Division, Regulatory Information 

Management Services, Office of Management. 

Office of Special Education and 

Rehabilitative Services 

Type of Review: Revision. 

Title: Part B, Individuals With 

Disabilities Education Act 

Implementation of FAPE Requirements. 

Frequency: Annually. 

Affected Public: State, Local, or Tribal 

Gov’t, SEAs or LEAs. 

Reporting and Recordkeeping Hour 

Burden: 

Responses: 60. 

Burden Hours: 407,160. 

Abstract: This package provides 

instructions and forms necessary for 

States to report the extent to which 

children with disabilities served under 

the Individuals with Disabilities 

Education Act (IDEA)–B receive special 

education and related services with 

their non-disabled peers. The Office for 

Special Education Programs (OSEP) 

uses the information collected on this 

form to monitor States to ensure 

compliance with Federal statute and 

regulations, to disseminate data to 

Congress and the public, and for 

program improvement purposes. 

Requests for copies of the information 

collection submission for OMB review 

may be accessed from http:// 

edicsweb.ed.gov, by selecting the 

‘‘Browse Pending Collections’’ link and 

by clicking on link number 3427. When 

you access the information collection, 

click on ‘‘Download Attachments ‘‘ to 

view. Written requests for information 

should be addressed to U.S. Department 

of Education, 400 Maryland Avenue, 

SW., LBJ, Washington, DC 20202–4537. 

Requests may also be electronically 

mailed to the Internet address 

ICDocketMgr@ed.gov or faxed to 202– 

401–0920. Please specify the complete 

title of the information collection when 

making your request. 

Comments regarding burden and/or 

the collection activity requirements 

should be electronically mailed to 

ICDocketMgr@ed.gov. Individuals who 

use a telecommunications device for the 

deaf (TDD) may call the Federal 

Information Relay Service (FIRS) at 

1–800–877–8339. 

[FR Doc. E9–6433 Filed 3–23–09; 8:45 am] 

BILLING CODE 4000–01–P 

mstockstill on PROD1PC66 with NOTICES