Federal Register / Vol. 74, No. 50 / Tuesday, March 17, 2009 / Notices 11373 

7. To ensure proper receipt by EPA, 

be sure to identify the docket ID number 

assigned to this action in the subject 

line on the first page of your response. 

You may also provide the name, date, 

and Federal Register citation. 

What Information Collection Activity or 

ICR Does This Apply to? 

Voluntary Customer Satisfaction 

Surveys 

Docket ID No.: EPA–HQ–OA–2006– 

0074. 

Affected entities: Entities potentially 

affected by this action are primarily 

individuals and households. 

Title: Voluntary Customer Satisfaction 

Surveys. 

ICR numbers: EPA ICR No. 1711.06. 

OMB Control No. 2090–0019. 

ICR status: This ICR is currently 

scheduled to expire on August 30, 2009. 

An Agency may not conduct or sponsor, 

and a person is not required to respond 

to, a collection of information, unless it 

displays a currently valid OMB control 

number. The OMB control numbers for 

EPA’s regulations in title 40 of the CFR, 

after appearing in the Federal Register 

when approved, are listed in 40 CFR 

part 9, and are displayed either by 

publication in the Federal Register or 

by other appropriate means, such as on 

the related collection instrument or 

form, if applicable. The display of OMB 

control numbers in certain EPA 

regulations is consolidated in 40 CFR 

part 9. 

Abstract: EPA uses voluntary surveys 

to learn how satisfied EPA customers 

are with our services, and how we can 

improve services, products and 

processes. EPA surveys individuals who 

use services or could have. During the 

next three years, EPA plans up to 56 

surveys, and will use results to target/ 

measure service delivery improvements. 

By seeking renewal of the generic 

clearance for customer surveys, EPA 

will have the flexibility to gather the 

views of our customers to better 

determine the extent to which our 

services, products and processes satisfy 

their needs or need to be improved. The 

generic clearance will speed the review 

and approval of customer surveys that 

solicit opinions from EPA customers on 

a voluntary basis, and do not involve 

‘‘fact-finding’’ for the purposes of 

regulatory development or enforcement. 

An Agency may not conduct or 

sponsor, and a person is not required to 

respond to a collection of information 

unless it has a currently valid OMB 

control number. The OMB control 

numbers for EPA’s regulations are listed 

in 40 CFR part 9 and 48 CFR chapter 15. 

Burden Statement: The annual public 

reporting and recordkeeping burden for 

this collection of information is 

estimated to average not more than eight 

minutes. Response development time 

will range from several minutes to two 

hours per response, depending whether 

the instrument is a short series of 

feedback questions or a more complex 

discussion session for a focus group. 

Burden means the total time, effort, or 

financial resources expended by persons 

to generate, maintain, retain, or disclose 

or provide information to or for a 

Federal agency. This includes the time 

needed to review instructions; develop, 

acquire, install, and utilize technology 

and systems for the purposes of 

collecting, validating, and verifying 

information, processing and 

maintaining information, and disclosing 

and providing information; adjust the 

existing ways to comply with any 

previously applicable instructions and 

requirements which have subsequently 

changed; train personnel to be able to 

respond to a collection of information; 

search data sources; complete and 

review the collection of information; 

and transmit or otherwise disclose the 

information. 

The ICR now available uses estimates 

that may change as the Agency updates 

information about survey planning for 

the next three years. Further 

information will be provided when the 

Second Federal Register Notice is 

published. The Agency’s estimates are 

summarized briefly here: 

Estimated total number of potential 

respondents: 15,000–16,000. 

Frequency of response: On occasion. 

Estimated total average number of 

responses for each respondent: One. 

Estimated total annual burden hours: 

1,500–1,700. 

Estimated total annual costs: $8,000. 

This includes an estimated burden cost 

of $8,000 and an estimated cost of $0 for 

capital investment or maintenance and 

operational costs. 

Are There Changes in the Estimates 

From the Last Approval? 

EPA expects that the number of 

respondent burden hours will decrease 

by 10–15%, from 2,000 hours in the 

current ICR to 1,700 hours or less over 

the next three years. This decrease is 

because the Agency continues its move 

from all other types of surveys to online 

surveys and the total number of surveys 

submitted for processing continues to 

decrease. 

What Is the Next Step in the Process for 

This ICR? 

EPA will consider the comments 

received and amend the ICR as 

appropriate. The final ICR package will 

then be submitted to OMB for review 

and approval pursuant to 5 CFR 

1320.12. At that time, EPA will issue 

another Federal Register notice 

pursuant to 5 CFR 1320.5(a)(1)(iv) to 

announce the submission of the ICR to 

OMB and the opportunity to submit 

additional comments to OMB. If you 

have any questions about this ICR or the 

approval process, please contact the 

technical person listed under FOR

FURTHER INFORMATION CONTACT. 

Dated: March 11, 2009. 

David Widawsky, 

Acting Director, National Center for 

Environmental Innovation, Office of Policy, 

Economics and Innovation, Office of the 

Administrator. 

[FR Doc. E9–5729 Filed 3–16–09; 8:45 am] 

BILLING CODE 6560–50–P 

FEDERAL RESERVE SYSTEM 

Change in Bank Control Notices; 

Acquisition of Shares of Bank or Bank 

Holding Companies 

The notificants listed below have 

applied under the Change in Bank 

Control Act (12 U.S.C. 1817(j)) and 

§ 225.41 of the Board’s Regulation Y (12 

CFR 225.41) to acquire a bank or bank 

holding company. The factors that are 

considered in acting on the notices are 

set forth in paragraph 7 of the Act (12 

U.S.C. 1817(j)(7)). 

The notices are available for 

immediate inspection at the Federal 

Reserve Bank indicated. The notices 

also will be available for inspection at 

the office of the Board of Governors. 

Interested persons may express their 

views in writing to the Reserve Bank 

indicated for that notice or to the offices 

of the Board of Governors. Comments 

must be received not later than March 

31, 2009. 

A. Federal Reserve Bank of 

Minneapolis (Jacqueline G. King, 

Community Affairs Officer) 90 

Hennepin Avenue, Minneapolis, 

Minnesota 55480–0291: 

1. Louis A. Welle, Naples, Florida, and 

Kenneth M. Welle and Lori M. Welle, 

both of Dayton, Minnesota, as a group 

acting in concert, to acquire voting 

shares of Community Pride Bank 

Corporation, Ham Lake, Minnesota, and 

thereby indirectly acquire voting shares 

of Community Pride Bank, Isanti, 

Minnesota. 

Board of Governors of the Federal Reserve 

System, March 11, 2009. 

Robert deV. Frierson, 

Deputy Secretary of the Board. 

[FR Doc. E9–5651 Filed 3–16–09; 8:45 am] 

BILLING CODE 6210–01–S 


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