FedMall.mil

QUICK START GUIDE: SUPPLIER PORTAL

FedMall is a U.S. Government System provided by the Defense Logistics Agency Copyright 2017

What is FedMall? What’s the Supplier 

Portal?

FedMall is an e-commerce ordering system for 

Department of Defense (DoD), Federal, State, and 

authorized local Agencies to search for and acquire 

products from government reserves and commercial 

sources. Buyers will have access to tens of millions of 

individual items of supply, from centrally managed DoD 

and General Service Administration (GSA) assets to 

commercial off-the-shelf (COTS) products.

As a supplier, you will access FedMall primarily via the 

Supplier Portal—a dedicated website where you will 

register, manage your catalog items, and view purchase 

orders. The Supplier Portal is available at 

https://www.suppliers.fedmall.mil.

Logging on as a FedMall Supplier

Before you begin

This guide assumes that you have already completed 

registration in the FedMall Supplier Portal. If you have not 

already completed those steps, please review the Supplier 

Registration Quick Start Guide.

Steps to log on

 Visit the Supplier Portal at 

https://www.suppliers.fedmall.mil.

 Click the “Enter Supplier Portal” button.

 Read and accept the standard notice and consent.

 Select your certificate and enter your pin, if 

prompted. (Information about certificates is in the 

Supplier Registration Quick Start Guide.)

 As a registered user, you will be automatically 

directed to the Supplier Portal home page.

The home page contains a link to the bulk upload 

template (see below), as well as links to the two primary 

capabilities of the Portal:

 Product Information Management, where suppliers 

add, edit, and remove catalog items and associated 

images;

 Purchase Orders, where suppliers may view, 

acknowledge, reject, and document shipping 

information for orders received through FedMall.

Product Information Management

You may have multiple catalogs in FedMall. In general, for 

a given supplier (i.e. CAGE code), you may have:

 One catalog for each Long Term Agreement (LTA) or 

Blanket Purchase Agreement (BPA) added to 

FedMall;

 One catalog for all MarketPlace items.

Note that not all items are available for sale via the 

MarketPlace. At present, the MarketPlace is available to 

those suppliers offering office supplies under NAICS code 

453210. More items categories are anticipated to be 

made available within the MarketPlace in the future.

For each catalog, you may upload the items (or item 

changes) in bulk using a specialized plain text (comma 

separated values, .csv) file and a zipped archive (.zip) of 

images, or you may directly add and edit items within the 

Supplier Portal.
FedMall.mil

QUICK START GUIDE: SUPPLIER PORTAL

FedMall is a U.S. Government System provided by the Defense Logistics Agency Copyright 2017

Uploading a catalog

Before uploading your catalog, you must ensure that you 

are using the correct, current format. A specialized quick 

start guide (in both PDF and Microsoft Excel formats) is 

available to provide field-by-field guidance on how to 

construct a well-formed bulk upload file, and how to name 

and organize the images associated with those items.

This file may be downloaded from the Supplier Portal 

home page, immediately after logging in.

To upload catalog items, start at the “Upload Catalog File” 

tab. Browse for the .csv file on your local computer and 

click the “Upload” button. You will see the upload tracked 

as a transaction under Activity Status.

Uploading images is performed the same way, but from 

the “Upload Image Archive File” tab. See the separate 

quick start guide for how to construct the folders within 

the archive (.zip) file and how to name the images.

Manage catalog items from the Portal

SEARCHING FOR ITEMS

All viewing and editing of catalog items begins with 

Search. From the “Search” tab, select the appropriate 

catalog/contract (if you are managing more than one), and 

then specify one or more other search criteria.

Items matching your search results will appear on the 

“Results” tab. View (and edit) individual items by clicking 

on the applicable Item ID.

Your last five searches are also available from the 

“History” tab, where you can rerun searches by clicking on 

the number to the left of each search

VIEWING, EDITING, CLONING, AND DELETING ITEMS

Clicking a particular 

item automatically 

switches you to the 

Manage Item tab, 

where you can view 

item details and edit 

them as applicable.

Other options on this 

page include:

 Adding 

additional 

attributes (MRC 

codes) to make 

your items easier to search for in FedMall;

 Indicating special properties, including whether the 

item is environmentally preferred, Energy Star 

certified, and/or made in the USA;
FedMall.mil

QUICK START GUIDE: SUPPLIER PORTAL

FedMall is a U.S. Government System provided by the Defense Logistics Agency Copyright 2017

 Adding full images and/or thumbnails, which 

dramatically improve the accessibility of your items 

to customers.

Once you are done making changes, click the “Update 

Item” button to submit your changes. You may also:

 Clone an item, which creates a new item based on

the current one. This feature keeps the majority of 

the attributes but lets you specify a new Part 

Number and make any other changes necessary; 

this is helpful when you have several similar 

products to add to your catalog.

 Delete an item, which permanently removes it from 

FedMall.

ADDING ADDITIONAL ATTRIBUTES (MRC CODES)

Although all catalog items in FedMall share certain basic 

attributes, such as Original Equipment Manufacturer 

Name and the Unit of Issue, items are different, and the 

attributes that describe those items are necessarily 

different as well. To account for this, FedMall uses an 

extensive, standard set of product attributes described by 

MRC codes. As customers search for items, they will have 

the ability to specify this level of detail in their filtering of 

search results; consequently, it behooves suppliers to 

provide this attribute data in order to ensure their 

products are displayed prominently.

To add these additional attributes, click the “Add 

Attributes” button on the Manage Item screen, and then 

search for the attribute by MRC code (e.g. “AAAB”) or the 

attribute description (e.g. “color”). Once you’ve added the 

attribute, you can specify the attribute value (e.g. “red”).

ADDING CATALOG ITEMS

To create a new item in the Supplier Portal, use the 

“Create Item” tab in the navigation bar. Note that the Part 

Number must be unique within a catalog, and that once 

the Part Number is set, it cannot be changed. All other 

features of the Create Item screen match the functionality 

of the Edit Item screen.

MASS EDITING ITEMS WITHIN THE PORTAL

In addition to individual edits, you may make bulk changes 

to items displayed in search results from within the 

Supplier Portal. From 

the search results 

screen, select the check 

box next to the items 

you wish to edit, then 

click “Edit Item/s” at the 

bottom of the screen.

Those items are made available for bulk editing, and will 

be displayed in a tabular format (like an online 

spreadsheet) where you can edit their attributes all at 

once. To edit one attribute of all the listed items at once, 

click the column header. When you are done, click Save to 

commit the changes.

How soon will I see my changes?

The speed with which your additions, updates, and 

deletions are seen by customers in FedMall depends on 

the catalog they exist in:

 For items in traditional contract-based catalogs, the 

changes will be submitted for Supplier Account 

Manager review; please allow a delay of several 

hours to several days for your changes to be 

approved.

 For items in a MarketPlace catalog, the changes will 

be automatically approved and submitted for 

inclusion in the next replication of the FedMall 

catalogs (typically a few hours).
FedMall.mil

QUICK START GUIDE: SUPPLIER PORTAL

FedMall is a U.S. Government System provided by the Defense Logistics Agency Copyright 2017

Purchase Orders

The Purchase Orders capability within the Supplier Portal 

is not intended to replace how you already receive your 

purchase orders (via EDI, cXML, and/or secure email). 

Rather, it provides you with a convenient dashboard to 

quickly find, view, and manage those FedMall orders that 

result in the generation of a purchase order. Think of this 

as the online version of form DD1155.

Searching for orders

Click “Purchase Orders” from the navigation bar to open

the primary purchase orders screen, which lets you search 

for orders by order status, date, purchase order number, 

customer number (typically a DODAAC), and/or customer 

email address. The default search criteria is for all open 

orders from the previous 7 days. You may change the 

search criteria and click "Find Purchase Orders" to see 

other orders. All search criteria will match on either full or 

partial search terms, and are not case sensitive. Thus, a 

search on “123” will match “123”, “AB123” and “X1234”.

Order status

Purchase orders are categorized as follows:

 Open purchase orders

o Unreviewed: this is the initial state;

o Acknowledged: the supplier has reviewed this 

order and intends to fulfill it.

 Closed purchase orders

o Shipped: the order has been fulfilled, and 

tracking information has been provided;

o Rejected: the order will not be fulfilled, for a 

reason specified by the supplier;

o Canceled: the order will not be fulfilled, because 

the supplier received a request for cancelation 

from the customer.

Once an order has moved to one of the three closed 

statuses, its status can no longer change (hence closed).

Managing the results list

As you review the list of search results:

 Click on any column header to sort the list by that 

column.

 Click on any Purchase Order Number to view more 

details.

 Acknowledge multiple orders at once by checking 

the box(es) next to any unreviewed purchase 

order(s) and clicking the “Acknowledge Purchase 

Orders” button.

 Export all of the search results to a plain text 

(comma separated values, .csv) file, where the 

columns exported match what appears on screen.

Purchase order details

From the details page, you can:

 Acknowledge an unreviewed purchase order (and 

optionally specify an estimated ship date);

 Reject/cancel an open purchase order (once a 

reason is specified);

 Save shipment tracking information for an open 

order (shipment carrier, tracking number, and 

shipment date are all required, but may be updated 

later if 

needed 

without 

changing 

the 

Shipped 

status).