Employment and Confidential Information Agreement - Charles D. Boynton



 Exhibit 10.13 
 EMPLOYMENT AND CONFIDENTIAL INFORMATION AGREEMENT 
 In consideration for
employment by ServiceSource International, LLC (hereinafter “ServiceSource”) of Chuck Boynton (“Employee”), ServiceSource and Employee acknowledge and agree as follows: 

1. EMPLOYMENT TERMS AND CONDITIONS. ServiceSource hereby employs Employee, and Employee hereby accepts employment with
ServiceSource upon all of the terms and conditions described in this Employment Agreement (this “Agreement”), with such employment to commence on TBD (the “Commencement Date”). 

2. DUTIES. 
 (a) Responsibilities. Employee’s initial position is Chief Financial Officer of ServiceSource, reporting to the Mike Smerklo, Chief Executive Officer. Employee shall be responsible for and
expected to perform all duties and tasks as directed by ServiceSource. 
 (b) Loyal and Full Time Performance of Duties.
While employed by ServiceSource, Employee shall not directly or indirectly, engage in any Competitive Activity. For the purpose of this Agreement, “Competitive Activity” is any activity which is the same as or competitive with any activity
engaged in by ServiceSource, during Employee’s employment by ServiceSource. Competitive Activities may include, but are not necessarily limited to, the provision of (a) outsourced sales and/or marketing services (b) consulting
services for a client with respect to sales and marketing aimed at such client’s Installed Base of Users, where such clients are companies that compete in the industries in which ServiceSource’s current customers and ServiceSource’s
prospective customers are engaged, including, without limitation, manufacturing and sales and distribution companies in the following industries: 
  

	 	(A)	Information technology hardware (such as laptops, desktops, work stations, servers, mainframes, networking equipment, storage equipment, point of sale equipment, ATMs,
handheld devices, electronic appliances, printing/imaging devices and other peripheral devices); 

  

	 	(B)	Computer software; 

  

	 	(C)	Telecommunications equipment (both wireless and wireline); 

  

	 	(D)	Medical equipment and devices; 

  

	 	(E)	Test and measurement equipment; 

  

	 	(F)	Recording systems; and 

  

	 	(G)	Data security and data management services 








 (c) ServiceSource Policies. Employee agrees to abide by ServiceSource’s rules,
regulations, policies and practices, written and unwritten, as they may from time to time be adopted or modified by ServiceSource at its sole discretion. ServiceSource’s written rules, policies, practices and procedures shall be binding on
Employee unless superseded by or in conflict with this Agreement. 
 3. EMPLOYMENT AT-WILL. Employee and ServiceSource
acknowledge and agree that during Employee’s employment with ServiceSource the parties intend to strictly maintain an at-will employment relationship. This means that at any time during the course of Employee’s employment with
ServiceSource, Employee is entitled to resign with or without cause and with or without advance notice. Similarly, ServiceSource specifically reserves the same right to terminate Employee’s employment at any time with or without cause and with
or without advance notice. Nothing in this Agreement or the relationship between the parties now or in the future may be construed or interpreted to create an employment relationship for a specific length of time or a right to continued employment.
Employee and ServiceSource understand and agree that only ServiceSource’s Chief Executive Officer possesses the authority to alter the at-will nature of Employee’s employment status and the binding arbitration of employment-related
disputes, and that any such change may be made only by an express written employment contract signed by ServiceSource’s Chief Executive Officer. No implied contract concerning any employment-related decision or term or condition of employment
can be established by any other statement, conduct, policy or practice. 
 4. COMPENSATION. In consideration for the
services and covenants described in this Agreement, ServiceSource agrees to pay Employee an annual base salary of $275,000, paid on ServiceSource’s normal payroll dates. In addition, Employee will be eligible for a potential annual target bonus
amount of $125,000. The bonus is discretionary, not guaranteed; Employee must be employed as of the scheduled bonus payment in order to be eligible. The exact parameters of how such bonus amount will be calculated will be determined following the
Commencement Date, but it is expected to include the achievement of objectives specific to finance management. Notwithstanding the foregoing, Employee’s annual target bonus for 2008 will be prorated to $100,000. An exception will be made this
year and the employee will be eligible on June 31, 2008, upon completion of objects to receive a portion of his annual incentive bonus, which is $31,250. 
 5. EMPLOYEE’S PURCHASE OF COMMON SHARES. Employee will be eligible to participate in the ServiceSource International, LLC 2004 Omnibus Share Plan, as amended (the “Plan”). Subject to
(a) approval by ServiceSource’s Board of Directors, (b) the terms of the Plan, and (c) the terms of Employee’s Option Agreement under the Plan, Employee will be granted, shortly following the Commencement Date, an option to
purchase up to 500,000 of ServiceSource’s Common Shares at an exercise price per share equal to the fair market value of a single Common Share as of the grant date, as determined by the Board of Directors on the grant date. Such option will
vest over four years, with 25% vesting on the one year anniversary of the Commencement Date and the remainder vesting on a pro rata basis over the following 36 months. 
 6. BENEFITS. As a full-time employee, Employee shall be entitled to all of the benefits provided to ServiceSource executive employees, in accordance with any benefit plan or policy adopted by
ServiceSource from time to time during the existence of this Agreement. Employee’s rights and those of Employee’s dependents under any such benefit plan or policy shall 

  
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be governed solely by the terms of such plan or policy. ServiceSource reserves to itself or its designated administrators exclusive authority and discretion to determine all issues of
eligibility, interpretation and administration of each such benefit plan or policy. 
 7. PROPRIETARY AND CONFIDENTIAL
INFORMATION (INCLUDING TRADE SECRETS). Employee acknowledges that his/her employment with ServiceSource will allow him/her access to Proprietary and Confidential Information. Employee understands that Proprietary and Confidential Information
includes customer and applicant lists, whether written or solely a function of memory, data bases, whether on computer disc or not, business files, contracts and all other information which is used in the day-to-day operation of ServiceSource which
is not known by persons not employed by ServiceSource and which ServiceSource undertakes efforts to maintain its secrecy. Employee understands and agrees that this is confidential information which the law treats as privileged, therefore protecting
an employer from use without consent. 
 (a) Definition. “Proprietary and Confidential Information” is defined
as all information and any idea in whatever form, tangible or intangible, of a confidential or secret nature that pertains in any manner to the business of ServiceSource. As used herein, the term “Confidential Information” shall include
any and all non-public information relating to ServiceSource or its business, operations, financial affairs, performance, assets, technology, research and development, processes, products, contracts, customers, licensees, sublicensees, suppliers,
personnel, plans or prospects, whether or not in written form and whether or not expressly designated as confidential, including (without limitation) any such information consisting of or otherwise relating to trade secrets, know-how, technology
(including software and programs), designs, drawings, photographs, samples, processes, license or sublicense arrangements, formulae, proposals, product specifications, customer lists or preferences, pricing lists, referral sources, marketing or
sales techniques or plans, operating manuals, service manuals, financial information or projections, lists of suppliers or distributors or sources of supply. 
 Proprietary and Confidential Information shall include both information developed by Employee for ServiceSource and information Employee obtained while in ServiceSource’s employment. All Proprietary
and Confidential Information, whether created by Employee or other employees, shall remain the property of ServiceSource. 
 (b)
Non-Disclosure and Return. Employee agrees that he will not, under any circumstances, or at any time, whether as an individual, partnership, or corporation, or employee, principal, agent, partner or shareholder thereof, in any way, either
directly or indirectly, divulge, disclose, copy, use, divert or attempt to divulge, disclose, copy, use or divert ServiceSource’s Proprietary and Confidential Information, except to the extent authorized and necessary to carry out
Employee’s responsibilities during employment with ServiceSource, or as required by law. Upon termination of Employee’s employment with ServiceSource, Employee shall immediately return to ServiceSource all property in Employee’s
possession or control that belongs to ServiceSource, including all property in electronic form and all copies of Proprietary and Confidential Information. 
 (c) Former Employer Information. Employee agrees that Employee will not, during Employee’s employment with ServiceSource, improperly use or disclose any proprietary information or trade
secrets of any former or concurrent employer or other person or entity and that Employee will not bring onto the premises of ServiceSource any unpublished document or 

  
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proprietary information belonging to any such employer, person or entity unless consented to in writing by such employer, person or entity. Employee represents and warrants to ServiceSource that
Employee is not in breach of any agreement with any former Employer by accepting employment with ServiceSource. 
 (d) Third
Party Information. Employee recognizes that ServiceSource may have received and in the future may continue to receive from third parties their confidential or proprietary information as they may so designate, subject to a duty on
ServiceSource’s part to maintain the confidentiality of such information and to use it only for certain limited purposes. Employee agrees to hold all such confidential or proprietary information in the strictest confidence and not to disclose
it to any person, firm or corporation or to use it except as necessary in carrying out Employee’s work for ServiceSource consistent with ServiceSource’s agreement with such third party. 

(e) Notification to New Employer. In the event that Employee’s employment with ServiceSource ends, Employee consents to
notification by ServiceSource to any subsequent employer, Employee’s rights and obligations under this Agreement. 
 (f)
No Solicitation of Clients Using Proprietary and Confidential Information. Employee acknowledges and agrees that the names, addresses, and contact information of ServiceSource’s clients and all other confidential information relating to
those clients, have been compiled by ServiceSource at great expense and represent a real asset of ServiceSource. Employee further understands and agrees that this information is deemed confidential by ServiceSource and constitutes trade secrets of
ServiceSource. Employee understands that this information has been provided to Employee in confidence, and Employee agrees that the sale or unauthorized use or disclosure of any of ServiceSource’s trade secrets obtained by Employee during
employment with ServiceSource constitutes unfair competition. Employee agrees and promises not to engage in any unfair competition with ServiceSource. Employee further agrees not to, directly or indirectly, during or after termination of employment,
make known to any person, firm, or company any information concerning any of the clients of ServiceSource which, as Employee acknowledges, is confidential and constitutes trade secrets of ServiceSource. Nor shall Employee use any such confidential
and trade secret information to solicit, take away, or attempt to call on, solicit or take away any of the clients of ServiceSource on whom Employee called or whose accounts Employee had serviced during employment with ServiceSource, whether on
Employee’s own behalf or for any other person, firm, or ServiceSource. 
 (g) No Solicitation of Employees. Employee
understands and acknowledges that as an employee of ServiceSource he has certain fiduciary duties to ServiceSource which would be violated by the solicitation and/or encouragement of ServiceSource employees to leave the employ of ServiceSource.
Employee therefore agrees that he will not, either during his/her employment or for a period of one year after employment has terminated, solicit any of ServiceSource’s employees for a competing business or otherwise induce or attempt to induce
such employees to terminate employment with ServiceSource. Employee agrees that any such solicitation during that period of time would constitute unfair competition. 
 (h) Assignment of Rights. All Proprietary and Confidential Information and all patents, patent rights, copyrights, trade secret rights, trademark rights and other rights (including, without
limitation, intellectual property rights) owned by or otherwise belonging to ServiceSource 

  
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anywhere in the world in connection therewith, is and shall be the sole property of the ServiceSource. Employee hereby assigns to ServiceSource any and all rights, title and interest Employee may
have or acquire in ServiceSource’s Proprietary and Confidential Information and ServiceSource’s property. 
 8.
SEVERANCE BENEFITS. 
 (a) Prior to Change of Control. If ServiceSource should terminate Employee’s
employment hereunder without “Cause” (as hereinafter defined) or Employee should terminate his employment for “Good Reason” (as hereinafter defined) within 60 days of the events constituting “Good Reason” then
ServiceSource shall pay Employee a lump sum severance benefit equal to 6 months of Employee’s then base salary ($137,500), as well as 6 months target bonus ($62,500) if any (subject to applicable withholding for taxes and reduction on account
of any amounts then owed by Employee to ServiceSource) and shall pay on behalf of Employee the premiums for up to an additional 6 months of group health plan coverage, assuming that Employee has timely elected such coverage pursuant to the
Consolidated Omnibus Budget Reconciliation Act (“COBRA”); the foregoing lump sum payment and COBRA premiums are hereinafter referred to as the “Severance Benefit”). For purposes of this Agreement, “Cause” shall mean the
occurrence of any of the following events, as determined by ServiceSource in its sole discretion: (i) Employee’s commission of any felony or any crime involving fraud or dishonesty under the laws of the United States or any state thereof;
(ii) Employee’s commission of, or participation in, a fraud or act of dishonesty against ServiceSource; (iii) Employee’s intentional, material violation of any contract or agreement between Employee and ServiceSource or any
statutory duty owed to ServiceSource; (iv) Employee’s unauthorized use or disclosure of Proprietary and Confidential Information; or (v) Employee’s gross misconduct. For purposes of the foregoing, “Good Reason” shall
mean the occurrence of any one of the following events without Employee’s written consent: (1) a material, adverse change in Employee’s job title; (2) a material, adverse change in Employee’s job responsibilities; (3) a
reduction in Employee’s base salary, target bonus and/or aggregate level of benefits (4) a relocation of Employee’s principal place of employment beyond a radius of 30 miles from the Company’s location at the time this Agreement
is entered; provided that Employee has notified ServiceSource in writing of the event described in (1), (2) or (3) above and within 30 days thereafter ServiceSource has failed to restore Employee to the appropriate job title,
responsibility, compensation or location. 
 (b) Following Change of Control. If ServiceSource or a successor should
terminate Employee’s employment without Cause (as defined in Section 8(a) above) or Employee should terminate his employment for “Good Reason” (as hereinafter defined), in either case within 12 months following a “Change of
Control” (as hereinafter defined), then (i) ServiceSource shall provide the Severance Benefit to Employee, and (ii) the stock option provided for in Section 6 will be fully accelerated such that all options shall be 100% vested.
For purposes of the foregoing, “Good Reason” shall mean the occurrence of any one of the following events without Employee’s written consent: (1) a material, adverse change in Employee’s job title from that in effect
immediately prior to the Change of Control; (2) a material, adverse change in Employee’s job responsibilities from that in effect immediately prior to the Change of Control; 3) a relocation of Employee’s principal place of employment
beyond a radius of 30 miles from its location immediately prior to the Change of Control; (4) any reduction in Employee’s base salary, target bonus or aggregate level of benefits measured against such compensation or benefits as in effect
immediately prior to the Change of Control provided that Employee has notified ServiceSource in 

  
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writing of the event described in (1), (2), (3) or (4) above and ServiceSource (or its successor) has within 30 days thereafter failed to restore Employee to the appropriate job title,
responsibility or location. For purposes of the foregoing, “Change of Control” shall mean the occurrence of one of the following events: a sale of all or substantially all of the equity interests of ServiceSource; or a merger,
consolidation or similar transaction involving ServiceSource following which the persons entitled to elect a majority of the members of the Board of Directors of ServiceSource immediately before the transaction are not entitled to elect a majority
of the members of the Board of Directors of ServiceSource or the surviving entity following the transaction, or a sale of all or substantially all of the assets of the company 
 (c) Release. All of the payments and benefits provided under Sections 8(a) and 8(b) above are subject to Employee’s execution of a general release of claims, in the form requested by
ServiceSource, and such release becoming effective in accordance with its terms. 
 9. AGREEMENT TO BINDING ARBITRATION.
Employee and ServiceSource acknowledge and agree that in the event that there is any dispute arising out of Employee’s employment with ServiceSource, including but not limited to any dispute over the interpretation, application or breach of
this Agreement, and any dispute over the termination of Employee’s employment with ServiceSource, or allegations of discrimination or harassment arising under state or federal antidiscrimination statutes (such as the California Fair Employment
and Housing Act, the federal Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act) or otherwise, if the parties are unable to resolve such a dispute through informal means, Employee and
ServiceSource agree to submit all such disputes exclusively to FINAL AND BINDING ARBITRATION pursuant to the Mutual Arbitration Agreement. Such disputes or claims shall not be subject to trial by jury or by a court of any jurisdiction.

 10. SEVERABILITY. In the event that any provision of this Agreement is determined by an arbitrator or by a court of
competent jurisdiction to be illegal, invalid or unenforceable to any extent, such term or provision shall be enforced to the fullest extent permissible under the law and all remaining terms and provisions hereof shall continue in full force and
effect. 
 11. MODIFICATION OF AGREEMENT. This Agreement may be modified only in writing. Any such writing must
specifically state that it is intended to modify the parties’ Agreement and state which specific provision or provisions this writing intends to modify. Such written modification will only be effective if signed by ServiceSource’s Chief
Executive Officer or President. Any attempt to modify this Agreement orally, or by a writing signed by any person other than ServiceSource’s Chief Executive Officer or President, or by any other means, shall be null and void. This Agreement is
intended to be the final and complete statement of the parties’ agreement concerning the legal nature of their employment relationship in any and all disputes arising from that relationship. 

12. COMPLETE AND VOLUNTARY AGREEMENT. This Agreement constitutes the entire understanding of the parties on the subject covered.
The parties expressly warrant that they have read and fully understand this Agreement; that they have had the opportunity to consult with legal counsel of their own choosing to have the terms of this Agreement fully explained to them; that they are
not executing this Agreement in reliance on any promises, representations or 

  
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inducements other than those contained herein; and that they are executing this Agreement voluntarily, free of any duress or coercion. 

13. GOVERNING LAW. This Agreement shall be governed by California law, without regard to its principles of conflicts of laws.

 14. SUCCESSORS AND ASSIGNS. This Agreement will be binding upon Employee’s heirs, executors, administrators and
other legal representatives and will be for the benefit of ServiceSource, its successors, and its assigns. 
 15. GOLDEN
PARACHUTE BEST AFTER TAX RESULTS. If any of the payments to Employee (prior to any reduction, below) provided for in this Agreement, together with any other payments which Employee has the right to receive from the Company or any corporation
which is a member of an “affiliated group” as defined in Section 1504(a) of the Internal Revenue Code of 1986, as amended (“Code”), without regard to Section 1504(b) of the Internal Revenue Code), of which the Company
is a member (the “Payments”) would constitute a “parachute payment” (as defined in Section 280G(b)(2) of the Code), and if the Safe Harbor Amount is greater than the Taxed Amount, then the total amount of such Payments shall
be reduced to the Safe Harbor Amount. The “Safe Harbor Amount” is the largest portion of the Payments that would result in no portion of the Payments being subject to the excise tax set forth at Section 4999 of the Code (“Excise
Tax”). The “Taxed Amount” is the total amount of the Payments (prior to any reduction, above) notwithstanding that all or some portion of the Payments may be subject to the Excise Tax. Solely for the purpose of comparing which of the
Safe Harbor Amount and the Taxed Amount is greater, the determination of each such amount, shall be made on an after-tax basis, taking into account all applicable federal, state and local employment taxes, income taxes, and the Excise Tax, (all of
which shall be computed at the highest applicable marginal rate). If a reduction of the Payments to the Safe Harbor Amount is necessary, then the reduction shall occur in the following order unless the Employee elects in writing a different order
(provided, however, that such election shall be subject to Company approval if made on or after the date on which the event that triggers the Payments occurs): reduction of cash payments; cancellation of accelerated vesting of stock awards;
reduction of employee benefits. In the event that acceleration of vesting of stock award compensation is to be reduced, such acceleration of vesting shall be cancelled in the reverse order of the date of grant of the Employee’s
participant’s stock awards unless the Employee elects in writing a different order for cancellation. The Company and its tax advisors shall make all determinations and calculations required to be made to effectuate this paragraph at the
Company’s expense. 
 SERVICESOURCE INTERNATIONAL, LLC 

 

							
	By:	 	  
	 		 	  

	Its:	 	  
	 		 	Date
			
	EMPLOYEE	 		 	
			
	 /s/  Chuck Boynton
	 		 	 4-7-08

	CHUCK BOYNTON	 		 	Date


  
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