Federal Register / Vol. 75, No. 153 / Tuesday, August 10, 2010 / Notices 48303 

DEPARTMENT OF AGRICULTURE 

Animal and Plant Health Inspection 

Service 

[Docket No. APHIS-2010-0072] 

Notice of Request for Extension of 

Approval of an Information Collection; 

Veterinary Services; Customer Service 

Survey 

AGENCY: Animal and Plant Health 

Inspection Service, USDA. 

ACTION: Extension of approval of an 

information collection; comment 

request. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, this 

notice announces the Animal and Plant 

Health Inspection Service’s intention to 

request extension of approval of an 

information collection to evaluate 

service delivery by Veterinary Services 

to the public. 

DATES: We will consider all comments 

that we receive on or before October 12, 

2010. 

ADDRESSES: You may submit comments 

by either of the following methods: 

∑ Federal eRulemaking Portal: Go to 

(http://www.regulations.gov/

fdmspublic/component/main?main=

DocketDetail&d=APHIS-2010-0072) to 

submit or view comments and to view 

supporting and related materials 

available electronically. 

∑ Postal Mail/Commercial Delivery: 

Please send one copy of your comment 

to Docket No. APHIS-2010-0072, 

Regulatory Analysis and Development, 

PPD, APHIS, Station 3A-03.8, 4700 

River Road Unit 118, Riverdale, MD 

20737-1238. Please state that your 

comment refers to Docket No. APHIS2010-0072. 

Reading Room: You may read any 

comments that we receive on this 

docket in our reading room. The reading 

room is located in room 1141 of the 

USDA South Building, 14th Street and 

Independence Avenue SW., 

Washington, DC. Normal reading room 

hours are 8 a.m. to 4:30 p.m., Monday 

through Friday, except holidays. To be 

sure someone is there to help you, 

please call (202) 690-2817 before 

coming. 

Other Information: Additional 

information about APHIS and its 

programs is available on the Internet at 

(http://www.aphis.usda.gov). 

FOR FURTHER INFORMATION CONTACT: For 

information on the Veterinary Services 

customer service survey, contact Ms. 

Pam Hart, Management Analyst, 

Veterinary Services, 920 Main Campus 

Drive, Suite 200, Raleigh NC 27606; 

(919) 855-7250; or email 

(pamela.j.hart@aphis.usda.gov). For 

copies of more detailed information on 

the information collection, contact Mrs. 

Celeste Sickles, APHIS’ Information 

Collection Coordinator, at (301) 851- 

2908. 

SUPPLEMENTARY INFORMATION: Title: 

Veterinary Services; Customer Service 

Survey. 

OMB Number: 0579-0334. 

Type of Request: Extension of 

approval of an information collection. 

Abstract: The Animal and Plant 

Health Inspection Service (APHIS) of 

the U.S. Department of Agriculture, 

among other things, regulates, and 

provides services related to, the 

importation, interstate movement, and 

exportation of animals, animal products, 

and other articles to prevent the spread 

of pests and diseases of livestock. 

Veterinary Services (VS), APHIS, is the 

program unit that carries out these 

activities to protect animal health. 

In an effort to evaluate service 

delivery, VS conducts a survey to 

evaluate its customer service to the 

public. The survey is in the form of a 

short questionnaire that VS presents to 

individuals who use its services. 

Completion of the questionnaire is 

voluntary, and responses do not identify 

the individual respondent. Respondents 

are asked to identify the type of 

customer they are (e.g., animal/animal 

product producer, animal importer/ 

exporter), and then to rate the services 

received in terms of courtesy, 

timeliness, helpfulness, etc., as well as 

the overall experience. The 

questionnaire also allows respondents 

to provide comments. 

The information collected is used to 

identify areas in which VS can improve 

service delivery to the public and more 

efficiently meet the needs and 

expectations of customers. 

We are asking the Office of 

Management and Budget (OMB) to 

approve our use of this information 

collection activity for an additional 3 

years. 

The purpose of this notice is to solicit 

comments from the public (as well as 

affected agencies) concerning our 

information collection. These comments 

will help us: 

(1) Evaluate whether the collection of 

information is necessary for the proper 

performance of the functions of the 

Agency, including whether the 

information will have practical utility; 

(2) Evaluate the accuracy of our 

estimate of the burden of the 

information collection, including the 

validity of the methodology and 

assumptions used; 

(3) Enhance the quality, utility, and 

clarity of the information to be 

collected; and 

(4) Minimize the burden of the 

information collection on those who are 

to respond, through use, as appropriate, 

of automated, electronic, mechanical, 

and other collection technologies, e.g., 

permitting electronic submission of 

responses. 

Estimate of burden: The public 

reporting burden for this collection of 

information is estimated to average 

0.0458 hours per response. 

Respondents: Members of the public 

who receive services from Veterinary 

Services. 

Estimated annual number of 

respondents: 5,000. 

Estimated annual number of 

responses per respondent: 1. 

Estimated annual number of 

responses: 5,000. 

Estimated total annual burden on 

respondents: 229 hours. (Due to 

averaging, the total annual burden hours 

may not equal the product of the annual 

number of responses multiplied by the 

reporting burden per response.) 

All responses to this notice will be 

summarized and included in the request 

for OMB approval. All comments will 

also become a matter of public record. 

Done in Washington, DC, this 4th day 

of August 2010. 

Gregory Parham 

Acting Administrator, Animal and Plant 

Health Inspection Service. 

[FR Doc. 2010–19693 Filed 8–9–10; 8:45 am] 

BILLING CODE 3410–34–S 

DEPARTMENT OF AGRICULTURE 

Animal and Plant Health Inspection 

Service 

[Docket No. APHIS-2010-0067] 

Notice of Request for Extension of 

Approval of an Information Collection; 

U.S. Origin Health Certificate 

AGENCY: Animal and Plant Health 

Inspection Service, USDA. 

ACTION: Extension of approval of an 

information collection; comment 

request. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, this 

notice announces the Animal and Plant 

Health Inspection Service’s intention to 

request extension of approval of an 

information collection associated with 

the export of animals and animal 

products from the United States. 

DATES: We will consider all comments 

that we receive on or before October 12, 

2010. 


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