Skip directly to site content Skip directly to search


Español  Other Languages


Centers for Disease Control and Prevention. CDC twenty four seven. Saving Lives, Protecting People
 Search
		×
			Vaccines site
			Vaccines site
				All CDC
				Submit
			For a full list of topics:A-Z Index
			Advanced Search
		Advanced Search


COVID-19 Vaccination Reporting Systems








Scheduling Appointments for Recipients						Print
																Related Pages
										On This Page
			Assisted RegistrationAssisted Scheduling
Jurisdiction Contact Center users can register recipients in VAMS and schedule vaccination appointments on their behalf by following the steps below.
Step 1: Search for the Recipient in VAMSSelect the **Manage Recipients**tab.
Enter the **Recipient****Information** as requested, then click **Search**. Carefully review the information for recipients that appear in the search results to ensure you find the intended recipient.
If the intended recipient does not appear in the search results, move to Step 2.
If the intended recipient does appear in the search results, check the **B****ox** next to the recipient’s name in the search results, click **Schedule Future Appointment**, and move to Step 3.
Step 2: Complete Assisted Registration for New Recipient*You only need to complete this step if the recipient did not appear in search results from Step 1.*
Click the **Add New Recipient** button and enter the **Recipient Information**. Fields marked with an asterisk (*) are required. These fields include first name, last name, gender, date of birth, ethnicity, race, and home address. Email and cell phone number are optional. If you enter either an email or cell phone number, you will be asked to select the recipient’s preferred contact method.
If you enter an email address, you also will be given the option to create a VAMS account for the recipient. If you select **Yes**, the recipient will receive an email to create a VAMS password.
If you enter a cell phone number, you will be asked to enter a one-time multi-factor authentication code that will be sent to the cell phone number provided. Ask the recipient to provide the authentication code they received, enter the **Code**, and click **Confirm**.
Entering insurance information is optional.
Creating a VAMS Account is optional. If the recipient chooses not to set up a VAMS account but provided contact information (either email or phone number), they can access their account and appointment information via the Manage Appointments feature on the Guest Registration page.
Once all required information has been entered, click **Next**.
Review the information and check the **Box**confirming it is correct, then click **Submit**.
On the confirmation screen, select **Schedule Future Appointment**, and move to Step 3.**NOTE:** VAMS will check for duplicate recipients and will not allow you add a user already added in VAMS.
Step 3: Complete Assisted Scheduling*Complete these steps after clicking Schedule Future Appointment (Step 1) or Schedule Appointment (Step 2).*
Select the appointment(s) you want to schedule for. Options include COVID-19 vaccine, Mpox vaccine, routine vaccines, and general appointment. Click **Continue**.
If you selected **COVID-19****V****accine**:
Choose the **D****ose** you are scheduling for and click **Continue**.
If there are no existing scheduled appointments, click **Schedule Future Appointment**.
**NOTE:** VAMS will check for any existing appointments for the recipient and notify you of any conflicting appointments before scheduling. You can either keep or cancel an existing appointment for the recipient.
Answer any pre-scheduling questions and click **Continue**.
If you selected **Mpox****V****accine**:
Choose the **D****ose** you are scheduling for, answer any pre-scheduling questions, and click **Continue**.
If there are no existing scheduled appointments, click **Schedule Future Appointment**.
**NOTE:** VAMS will check for any existing appointments for the recipient and notify you of any conflicting appointments before scheduling. You can either keep or cancel an existing appointment for the recipient.
If you selected a **R****outine****V****accine**:
Choose the **D****ose** you are scheduling for, answer any pre-scheduling questions, and click **Continue**.
If there are no existing scheduled appointments, click **Schedule Future Appointment**.
**NOTE:** VAMS will check for any existing appointments for the recipient and notify you of any conflicting appointments before scheduling. You can either keep or cancel an existing appointment for the recipient
If you selected **General Appointment**:
Choose the **R****eason** for your appointment from the provided list. If you choose **Other**, briefly describe the **R****eason** for your appointment in the space provided. Click **Continue**.
Click **Sc****hedule Future Appointment**.Search for a clinic to view available appointments. When the clinic list view populates, select a **Clinic** and click **Next**.
Select an available **Date** and **Time** for the appointment and click **Next**.
Confirm the vaccination appointment information and click **Submit**to book the appointment. VAMS will send an appointment confirmation to the recipient’s preferred method of contact.
VAMS Help Desk Contact InformationFor additional support, complete the contact form for the VAMS Help Desk.
**Toll-Free Number** | +1 833-748-1979
**Email:**CARS_HelpDesk@cdc.gov
**Hours of Operation** | 8:00 AM – 8:00 PM EST | Monday – FridayTop of Page
							
					
							Last Reviewed:  December 15, 2023						Source: 	National Center for Immunization and Respiratory Diseases
					Facebook
        Twitter
        LinkedIn
        Syndicate homeCOVID-19 Vaccination
Product Info by U.S. Vaccineplus icon
EUA
EUI
Interim Clinical Considerationsplus icon
Use of COVID-19 Vaccines in the U.S.
Use of COVID-19 Vaccines in the U.S.: Appendices
FAQs for the Interim Clinical Considerations
Myocarditis and Pericarditis Considerations
Clinical Care
Provider Requirements and Support
Vaccine Recipient Educationplus icon
Talking with Patients about COVID-19 Vaccination
How to Tailor COVID-19 Information to Your Audience
How to Address COVID-19 Vaccine Misinformation
Health Departments
Planning & Partnerships
6 Things to Know
Equity in Childhood COVID-19 Vaccination
COVID-19 Vaccine Data Systemsplus icon
Overviewplus icon
Vaccine IT Overview
Data Reporting Requirements
Vaccine Administration Management System (VAMS)plus icon
Getting Started in VAMS
General Public User
Resources for Jurisdictions, Clinics, and Organizations
VAMS Program Information
Vaccinate with Confidenceplus icon
What Is Vaccine Confidence?
Vaccine Confidence Strategies
Rapid Community Assessment Guide
COVID-19 Vaccine Confidence Data
12 COVID-19 Vaccination Strategies for Your Community
How to Engage the Arts to Build COVID-19 Vaccine Confidence
Strategies for Reaching People with Limited Access to COVID-19 Vaccines


About CDC
					Contact Us
					800-232-4636
 Facebook Twitter Instagram LinkedIn Youtube Pinterest Snapchat
 CONTACT CDC
				Contact Us
							Call 800-232-4636
							Email Us
			ABOUT CDC
				About CDC
							Jobs
							Funding
			POLICIES
				Accessibility
							External Links
							Privacy
							Policies
							No Fear Act
							FOIA
							OIG
							Nondiscrimination
							Vulnerability Disclosure Policy
			CONNECT WITH US
				Facebook
								Twitter
								Instagram
								LinkedIn
							Youtube
								Pinterest
								Snapchat
								Email
			LANGUAGES
				Español
							繁體中文
							Tiếng Việt
							한국어
							Tagalog
							Русский
							العربية
							Kreyòl Ayisyen
							Français
							Polski
							Português
							Italiano
							Deutsch
							日本語
							فارسی
							English


U.S. Department of Health & Human Services
			Accessibility
			External Links
			Privacy
			Policies
			No Fear Act
			FOIA
			Nondiscrimination
			OIG
			Vulnerability Disclosure Policy
			USA.gov


Exit Notification / Disclaimer Policy Close
 Links with this icon  indicate that you are leaving the CDC website. The Centers for Disease Control and Prevention (CDC) cannot attest to the accuracy of a non-federal website.
				Linking to a non-federal website does not constitute an endorsement by CDC or any of its employees of the sponsors or the information and products presented on the website.
				You will be subject to the destination website's privacy policy when you follow the link.
				CDC is not responsible for Section 508 compliance (accessibility) on other federal or private website. Website Disclaimers
 Cancel Continue