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DSCP-FTW August 10, 2023 

ALFOODACT 2023-033 

MEMORANDUM FOR RECORD

SUBJECT: Unilever U.S. Voluntarily Recalls Select Knorr Sopa Soup Mix Products Due to 

Potential Undeclared Egg Allergen

1. REFERENCE: DHA-MSR 6025.01/AR 40-660/ DLAR 6025.01/NAVSUPINST 

10110.8D/AFI 48-161_IP/MCO 10110.38D, DOD Hazardous Food & Nonprescription Drug 

Recall System, 6 September 2018. 

2. COMPANY ANNOUNCEMENT: Englewood Cliffs, New Jersey – August 10, 2023 - 

Unilever United States Inc. is voluntarily recalling select Knorr Sopa Soup Mix products because 

the products may contain egg, which is not listed as an ingredient on the label. Persons who have 

an allergy or severe sensitivity to egg run the risk of a serious or life-threatening allergic reaction 

if they consume these products. 

The recalled products were distributed nationwide. No other Unilever or Knorr products are 

affected by this recall. To date, the company has not received any reports of consumer 

complaints or allergic reactions associated with this product. Anyone concerned about an allergic 

reaction should contact a healthcare provider. 

This limited voluntary recall is being conducted with the knowledge of the U.S. Food and Drug 

Administration.

3. PRODUCTS AFFECTED: Best if used by dates can be found on the back of the package 

above the list of ingredients. The following products are subject to recall: 

Product Best if Used by Date* Size GTIN/UPC

Knorr Estrellitas con Tomate Tomato Based 

Star Pasta Soup Mix

Dates prior to and including 

July 6, 2024

3.5 

oz

048001716193

Knorr Fideos con Tomate Tomato Based 

Pasta Soup Mix

Dates prior to and including 

July 6, 2024

3.5 

oz

048001716162

Knorr Letras con Tomate Tomato Based 

Alphabet Pasta Soup Mix

Dates prior to and including 

July 6, 2024

3.5 

oz

048001716186
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4. PRODUCT LABELS/PICTURES: 

5. CONTACT INFORMATION: Consumers who have purchased the recalled product should 

not consume it and should visit www.KnorrSopaRecall.com. To receive a refund, consumers 

should take a picture of the back of the product that clearly shows the UPC and best if used by 

date.

6. POSITIVE AND NEGATIVE FINDINGS.

a. Army Veterinary Services and Air Force Public Health Personnel: Report negative and 

positive findings in the Veterinary Service Information Management System (VSIMS) 

Subsistence Recalls application. If you are not in one of these two groups, please use the 

instructions below (paragraphs b-d).
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b. Navy: 

1) SHIPS AT SEA: Must report positive and negative findings to supporting Veterinary 

Service unit. Are authorized to destroy or dispose of recalled products utilizing the procedures 

and reporting requirements outlined in NAVSUP P-486 Paragraph 5302 and 6000(4), to include 

completion of a DD Form 200 and Standard Form 364. Procedures for completing the DD Form 

200 are found in NAVSUP P-486 Paragraph 6001. Procedures for completing Standard Form 

364 are found in NAVSUP P-486 Paragraph 5300(2)(c). 

2) SHIPS IN PORT/HOMEPORTED/ASHORE GALLEYS: Supporting Veterinary 

Service unit will conduct inspection and report positive and negative findings in VSIMS 

Subsistence Recalls application. Contact the appropriate DLA Account Manager via Regional 

NAVSUP Fleet Logistics Center (NAVSUP FLC) to arrange pickup of recall items. Contact your 

supporting (NAVSUP FLC) for any issues regarding PV Pickup. Proceed with the same guidance 

in the paragraph above. 

c. Defense Logistics Agency (DLA) Contractors: Report positive and negative findings to 

your Contracting Officer, Contracting Specialist, TVLS, and dscpconssafofc@dla.mil within 72-

hours. Positive Response Information required: (Vendor must provide all the following 

information): 

1) ALFOODACT 202X-XXX 

2) DLA Contract Number: 

3) Unit of Measure:

4) Quantity Currently in Stock: 

5) List of customers that received product AND (a-h) for each customer: 

a) Customer name and location: 

b) DLA Purchase Order Number:

c) Vendor Invoice Number: 

d) Item Stock number (LSN, NSN): 

e) Quantity Shipped: 

f) Date Shipped: 

g) Value of Affected Product:

h) Amount of credit due: 

d. AAFES, MWR, NEX, MCCS, DeCA, DLA, dining facilities, and all other agencies,

report your findings in accordance with the procedures outlined by your agency. 

7. If you know of others who need to receive Subsistence Recall messages, click Subscribe

(Subject: Subscribe to Subsistence Recall Notifications, Email address: 

usarmy.jbsa.medcom.mbx.medcom-vsims@health.mil). If you no longer need to receive 

Subsistence Recall messages, click Unsubscribe (Subject: Unsubscribe from Subsistence Recall 

Notifications, Email address: usarmy.jbsa.medcom.mbx.medcom-vsims@health.mil).

8. Previous recalls are available on the DLA-TS Food Safety Office website: 

https://www.dla.mil/TroopSupport/Subsistence/FoodSafety/fso/ALFOODACT/. 
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9. Point of contact for ALFOODACT messages is the undersigned at commercial telephone 215-

737-0329/DSN: 312-444-0329, or dscpconssafofc@dla.mil. 

 

LORENZO D. LEWIS JR.

Chief Warrant Officer Two, U.S. Army 

Quality Assurance Officer