The Nation’s Combat Support LogisticsAgency

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Defense Logistics Agency 

Troop Support

Construction & Equipment (C&E)

Metals

Tailored Logistics Support Program (TLSP)

Update February 2022
Where We Fit In

2

DLA is...The Nation’s Combat Logistics Support Agency – Click to Watch Video

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Update to 

Metals TLSP

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• Effective September 23, 2021, the Metals TLSP is now a multiple award program. The Prime Vendors are:

– Metals USA

– TW Metals

– SupplyCore

• All orders will be competed amongst all vendors on contract.

• Items with an established National Stock Number (NSN) will not be

supported through the TLSP. Requisitions for NSN can be submitted through traditional supply system.

• Customers will need to complete a one-time registration to utilize the

program. Registration (Excel format) will be submitted to MetalsRegistration@dla.mil.

• Orders will be submitted to DLA at MetalsOrders@dla.mil for 

processing utilizing an Order Spreadsheet (Excel format).

• Your DLA Customer Operations POC are standing by to assist, email MetalsOrders@dla.mil for any inquiries.
What is TLSP (Tailored Logistic 

Support Program)?

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• Procurement vehicle that utilizes commercial industry capabilities to 

efficiently acquire Metals

• TLS Vendors serve as distributors of material (ferrous, non-ferrous, 

and specialty metals) through business partnerships with industry

• Provides timely and cost-effective support of commercial products and 

incidental services

• Primary goals: reduce cost, ensure product of choice, improve 

logistics response time and increase customer support
Tailored Logistics Support Program 

(TLSP) Features and Benefits

Features

• “One Stop Shopping”

• 24/7 Vendor Support

• Routine/Emergency 

Delivery

• Electronic Ordering

• Consolidated Billing

• Name Brand Products

• Value-Added Services

• Surge/Contingency 

Coverage

• Dedicated Tailored 

Vendor Logistics 

Specialist

• Leveraged Buying

Benefits

• Improved pricing through 

competition

• Improved access to 

specialty metals and other 

material

• Reduced overhead charges

• Reduction in manpower 

needed to manage items

• Elimination of DLAinventory 

investment

• Reduction in infrastructure 

costs

• Improved Logistics 

Response Time (LRT)

Providing 

CONUS

Support

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What the Metals 

TLS Program Offers

Metal Categories Supported

• Ferrous Metals

• Non-Ferrous Metals 

including Specialty 

Metals

• Angle, bar, extrusions, 

sheet, strip, plate, 

structural shapes, 

tubing, and ingots

• Additional items such

as nonelectrical wire,

wire rope, and chain

• Cutting, shearing,

grinding to size

• Painting and other

finishes

• Commercial inspection

such as ABS, magnetic

particle, ultrasonic

• Minor machining

Custom Specifications

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Scope Determinations

• Each line item of each order is reviewed independently for scope determination and must be 

approved prior to solicitation

• All orders must include a complete description and include all requirements for the material being 

requested.

• Either Column G (PEL Item ID), H (LSN), I (Manufacturer Name) and J (Manufacturer Part Number),

or K (Item Description) on the Order Spreadsheet must be populated so that review can be 

conducted by the DLATroop Support contracting team. Note that only one (1) of these fields 

needs to be populated, unless Manufacturer Name/Part Number is used. Do not include any of the 

Metals Vendors as Manufacturer. Most items are identified by Column K / Item Description.

• Additional Information (Column L on the order spreadsheet)

– Enter additional information regarding the item to facilitate scope determination, as applicable, 

to include: detailed description of exactly what the item is, detail exactly what the item is used 

for, website links, or anything else to help with identifying the item.

– All applicable product Test Certificates and Test Reports will accompany each shipment. If

you would like to request a digital copy or if you need any other certification, please enter this

request into the “Additional Information” field (i.e. Request certification be sent to

Customer@service.mil).

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Metals TLSP

Order Process Flowchart

Step 1 Step 2 Step 5

DLA reviews the 

funding documents and 

process accordingly.

Step 11

KO/Buyer finalize 

award decision

Winning vendor 

receives Notification 

from DLA regarding 

pending award

Customer returns price 

acknowledgment 

spreadsheet with 

funding information to 

DLA

Step 10

Step 12

DLA processed order -

pending award

(MILS AE)

4thEMAIL 

NOTIFICATION

Step 3

TVLS sends order 

request form to 

Contracting Officer (KO) 

via Bidwiser

1st EMAIL 

NOTIFICATION (to

customer, sent 

systemically)

We received the order

Step 4

KO reviews order request 

form, performs contract 

scope check

2ndEMAIL 

NOTIFICATION (if

applicable) for SCOPE 

DENIAL (to customer, 

sent systemically)

KO sends order request 

to 3 vendors for quote

Vendors submit offers 

to KO

KO reviews offers

KO sends price 

acknowledgment 

spreadsheet to customer 

and TVLS

3rd EMAIL 

NOTIFICATION 

CUSTOMER ACTION 

REQUIRED

DLA obligates funds 

and authorizes vendor 

performance (MILS 

BV)

5thEMAIL 

NOTIFICATION

- Customer Receives 

Material

- Customer Submits 

MRA

Vendor Ships 

(MILS SS) 

6th EMAIL

NOTIFICATION

Step 8 Step 9

Step 13 Step 14 Step 15

Step 6

Step 7

Customer submits onetime registration

Customer completes 

order request form

Customer submits order 

request form to DLA

UNFUNDED

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Customer Responsibilities

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• One-time registration must be completed prior to ordering.

• Provide account number with every order.

• Understand the customer guidelines received in the welcome package.

• Provide a complete detailed description of the item(s) to be order utilizing the Order

Spreadsheet (Either Column G, H, I and J, or K – all fields do not need to be populated).

• Populating the additional information field (column I) on the order

spreadsheet with detailed information on what the item is and the intended use.

• Confirm your order has been received within 48 hours, if you have not

received an order confirmation email or have been contacted direct by your TVLS.

• Reference the order’s load batch number (provided in 1st email notification) when

emailing for status.

• When the Price Acknowledgment Spreadsheet (PAS) email is sent to the customer, this 

transfers ownership and responsibility for the order to the customer. Note that “Lead Time” is 

provided on the PAS for production of material. Please Utilize “Reply All” when sending 

funding and completed PAS. Confirm your funding was received if you have not received an 

“Award notification” email within 5 days. Important during 4th Quarter/EOFY.

• Receipt goods received in FEDMALL.
DOD FEDMALL

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An Internet based system for the customer to post the Material 

ReceiptAcknowledgement (MRA).

• All Metals customers are required to have a FEDMALL account.

• To obtain account registration, authentication and authorization 

please follow Step by Step instructions on website.

• Failure to submit timely and accurate MRAs could result in 

payment/billing issues.

• For additional assistance please contact your assigned TVLS.

FEDMALL Website: https://www.fedmall.mil/index.html

* Note: FEDMALL is available 24 hours a day, 7 days a week.
Possible Reasons for Not 

Awarding

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• Items are determined not within Scope

• Items are not compliant based on domestic sourcing requirements

• Vendors are unable to provide a quote for the items

• Prices cannot be determined fair and reasonable

• Item has an established National Stock Number (NSN)
Key Information

C&E Website: http://www.dla.mil/TroopSupport/ConstructionandEquipment 

Access Customer Guidelines and Program Information for Metals TLSP

Registration –

MetalsRegistration@dla.mil 

Orders and Questions -

MetalsOrders@dla.mil

Pricing Confirmation & Funding –

MetalsFunding@dla.mil

EmailAddresses:

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Construction & Equipment (C&E) 

Product Line Points of Contact

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PRODUCT LINE POC TELEPHONE E-MAIL

• Lighting

Ryan McLeod 215-737-4849

DSN-444-4849 Ryan.McLeod@dla.mil

• HVAC

• Commercial Hardware

• Miscellaneous Construction

• Technical & Information Equipment

• Maintenance, Repair & Operation (MRO)

John Finchen 215-737-2944

DSN-444-2944 • Metals John.finchen@dla.mil

• Related BOM (Bill Of Materials)

•Fire & Emergency Services (FES) 

Equipment

Shervon James 215-737-5547

DSN-444-5547

Shervon.james@dla.mil • Special Operational Equipment (SOE)

• Tents, Shelters & Accessories

•Heavy Equipment Procurement Program 

(HEPP)

Eve Harmon 215-737-5812

DSN-444-5812 eve.harmon@dla.mil • Containers / Pallets / Fuel Drums

• Ground Support

• CLASS IV

Angel Rodriguez 215-737-7606

DSN-444-7606 Angel.Rodriguez2@dla.mil • Lumber

• Barriers

• Related BOM (Bill Of Materials)

C&E Website http://www.dla.mil/TroopSupport/ConstructionandEquipment/ 

C&E Email: CEWeb@dla.mil
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