WARFIGHTER ALWAYS

The Nation’s Combat Logistics Support Agency

Established 1961

DEFENSE LOGISTICS AGENCY

DLA

DLA Clothing & Textiles 

Heraldics

John Fricker, IST Chief

November 17, 2022
WARFIGHTER ALWAYS WARFIGHTER ALWAYS

The Heraldics Team (FQDD)
WARFIGHTER ALWAYS WARFIGHTER ALWAYS

Product Line Overview

• Product Line

- All military services medals and insignias 

- Embroidered ranks, patches, and name/service tapes

- Various U.S and military flags and streamers

- Military blankets and bedding items 

• Major Programs

- DLA Troop Support Flag Room

- Direct support to the US Army Heraldry and Veterans Medals Unit and 

- Direct support to US Air Force and Marine Corp Heraldry 

- Congressional Homeless Blanket Program

- White House Support (POTUS and VPOTUS flags and various medals)

• Manage over 8,000 unique NSNs

• Estimated sales vary yearly around $23 million - $30 million

• FY 22 forecast is $23.5 million

• FY 23 Forecast is $26 million
WARFIGHTER ALWAYS WARFIGHTER ALWAYS

Upcoming Opportunities

Competitive Buys

• Sword & Scabbard

– Quantity: Min: 588 Max: 2,940

– Base Year Period: 12 months

• Army Gold Plated Collar Insignia

– Quantity: Min: 54,723 Max: 27,3615

– Base Year Period: 12 months, Tiers: 4

• Army Commendation Medal Set

– Quantity: Min: 15,000 Max: 78,000

– Base Year Period: 12 months, Number of Options: 4

• Army Star Logo Patch

– Quantity: Min: 81,000 Max: 405,000

– Base Year Period: 12 months, Tiers: 4
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Upcoming Opportunities

Competitive Buys

• Flagstaff 8FT Poles

– Quantity: Min: 1,200 Max: 6,000

– Base Year Period: 12 months, Tiers: 2 

• Blanket, Bed, Wool, NAVY

– Quantity: Min: 5,821 Max: 29,105

– Base Year Period: 12 months, Number of Options: 4 

• National Defense Medal Set

– Quantity: Min: 15,000 Max: 74,000

– Base Year Period: 12 months, Tiers: 4 

• Tactical Assault Flag

– Quantity: Min: 55,933 Max: 279,664

– Base Year Period: 12 months, Tiers: 4 
WARFIGHTER ALWAYS WARFIGHTER ALWAYS

Upcoming Opportunities

Mandatory Buys

• Pillow, Bed Feather

– Quantity: Min: 5797 Max: 28,988

– Base Year Period: 12 months, Tiers: 4 

• Innerspring Mattress

– Quantity: Min: 9,381 Max: 46,903

– Base Year Period: 12 months, Tiers: 2 
WARFIGHTER ALWAYS WARFIGHTER ALWAYS

Solicitation Requirements

• Certification by The Institute of Heraldry will be required 

for a vendor submitting an offer on either a medal or 

insignia solicitation.

• A vendors past performance score (SPRS score) will be 

taken into consideration when evaluating their offer. 
WARFIGHTER ALWAYS WARFIGHTER ALWAYS

Past Performance Score (SPRS)

• A vendors past performance score (SPRS) will be utilized 

in the evaluation of an offer.

• A past performance score of 60 or better is considered 

acceptable

• A score below 60 could result in your offer being 

bypassed

• A vendor can obtain their score as well as information on 

how to improve their score by contacting Tim Atwell at 

215-737-7844
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Current Issues and Concerns

• Staffing:

– Difficulties hiring and maintain enough staff

• Supplies:

– Inability to order and receive the raw materials 

– Shortage of truck drivers to deliver inbound raw materials and 

pick-up finish goods

– Impact of COVID -19 on Industry 

• Costs:

– Rise in raw material costs by as much as 3 to 5X

– The overall impact of rising inflation

• Material:

– Rayon – working with Army TIOH / Natick to establish new 

standards 
WARFIGHTER ALWAYS WARFIGHTER ALWAYS

Team POCs

Name Title E-mail

John Fricker Supervisor/Contracting Officer John.Fricker@dla.mil

Charles Brown Contracting Officer/Acquisition 

Specialist

Charles.Brown@dla.mil

James Roberson Contracting Officer/Acquisition 

Specialist

James.Roberson@dla.mil

William Dent Acquisition Specialist William.Dent@dla.mil

Stanley Thomas Acquisition Specialist Stanley.Thomas@dla.mil

Colin Smith Acquisition Specialist Colin.Smith@dla.mil

Matthew McCottry Acquisition Specialist Matthew.MCCottry@dla.mil

Vern Rose Acquisition Specialist Vern Rose@dla.mil
UNCLASSIFIED

UNCLASSIFIED

Thomas L. Casciaro

Chief, Technical and Production 

Division

The Institute of Heraldry

DEPARTMENT OF THE ARMY

Joint Advanced Planning 

Brief for Industry

Information Brief

17 November 2022
UNCLASSIFIED

UNCLASSIFIED

Industrial 

Specialist 

(Metals)

Heraldic Support & 

Services Division

(Supervisor)

Director

The Institute of Heraldry

Information 

Technology 

Specialist

Program 

Analyst

(All Others)

Program

Specialist

Illustrator Illustrator

Illustrator Illustrator

Illustrator

Quality 

Assurance 

Specialist

Exhibit 

Specialist

Specification 

Writer

Supply

Mgt

Specialist

Program 

Analyst

(Army)

Technical & 

Production Division

(Supervisor)

Heraldic Design 

Division

(Supervisor)

Industrial 

Specialist 

(Textiles)

Industrial 

Specialist 

(Textiles)

Illustrator
UNCLASSIFIED

UNCLASSIFIED

The Institute of Heraldry is responsible for executing the Secretary of

the Army’s statutory requirement (10 USC § 7594) to furnish heraldic

services associated with our National symbolism to all Federal

Government Agencies.
UNCLASSIFIED

UNCLASSIFIED

 Office of the President

 Department of Defense

 Armed Forces

 Federal Agencies
UNCLASSIFIED

UNCLASSIFIED

1. Coats of Arms

2. Official Seals

3. Organizational & Positional Flags

4. Decorations & Medals

5. Shoulder Sleeve Insignia

6. Distinctive Unit Insignia

7. Insignia & Badges

8. Medallions

9. International Support
UNCLASSIFIED

UNCLASSIFIED

Manufacturing Drawing

Government Cartoon

Production Samples
UNCLASSIFIED

UNCLASSIFIED

Manufacturing Drawing

Government Specification

Government Die

Production Samples
UNCLASSIFIED

UNCLASSIFIED

• Custodian of 2,500 Specifications for heraldic items

• DoD 4120.24M, Defense Standardization Program

• MIL-STD-961, Department of Defense Standard Practice

• SD-1, Standardization Directory
UNCLASSIFIED

UNCLASSIFIED

• AR 672-8 – Quality Control Program (Updated July 22)

• CFR 32, Part 507 – Quality Control Program (Updated Oct 21)

• Manufacturer Certification Program

• Certification of items for commercial sale - QAM

• QA items sold in AAFES Military Clothing Store

• Advise DLA Troop Support

• Annual DLA Warehouse Inspection
UNCLASSIFIED

UNCLASSIFIED

SERVICE SAMPLES LINES PASSED FAILED %FAILED

ARMY 21,996 298 284 14 4.93%

MARINES 1,705 27 23 4 17.39%

AIR FORCE 1,990 32 27 5 18.52%

TOTALS 25,691 357 334 23 6.88%

APRIL 2018

SERVICE SAMPLES LINES PASSED FAILED %FAILED

ARMY 30,650 307 295 12 4.07%

MARINES 1,455 25 24 1 4.17%

AIR FORCE 3,225 39 36 3 8.33%

TOTALS 35,330 371 355 16 4.51%

APRIL 2019
UNCLASSIFIED

UNCLASSIFIED

• Tool Room:

• Maintain over 25,000 government 

hubs and dies

• Valued in excess of $7,500,000

• Provide tools to DLA Troop Support

• Repository:

• Over 20,000 historical artifacts

• Certified samples authorized for sale

• Provide samples to:

• DLA Troop Support

• Smithsonian Museum

• Center of Military History
UNCLASSIFIED

UNCLASSIFIED

0

50 Plaques Per Year
UNCLASSIFIED

UNCLASSIFIED
UNCLASSIFIED

UNCLASSIFIED
UNCLASSIFIED

UNCLASSIFIED

TOTAL PROJECTS: 1,339

1032

117

61 49 44 13 12 6 5

Air Force Space Forc ROTC White House Army Navy DoD Coast Guard Federal

TIOH Projects
UNCLASSIFIED

UNCLASSIFIED

 Closing Comments

 Questions?
UNCLASSIFIED

UNCLASSIFIED UNCLASSIFIED

DIRECTOR

Charles V. Mugno: (571) 515-0320

charles.v.mugno.civ@army.mil

CHIEF, TECHNICAL & PRODUCTION DIVISION

Thomas Casciaro: (571) 515-0335 

thomas.l.casciaro.civ@army.mil

CHIEF, HERALDIC SERVICES & SUPPORT DIVISION

Jacqueline Hack: (571) 515-0321

jacqueline.hack.civ@army.mil

CHIEF, HERALDIC DESIGN DIVISION

Andrew Wilson: (571) 515-0329

andrew.w.wilson26.civ@army.mil

WEBSITE

https://tioh.army.mil