DEFENSE LOGISTICS AGENCY

TROOP SUPPORT 

700 ROBBINS AVENUE 

PHILADELPHIA, PENNSYLVANIA 19111-5092 

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 March 27, 2015 

Reference: Instructions for Completing the Customer Registration/FOPOC Designation 

Form for the SOE TLSP 

A. Each Ordering Activity will be required to register a Finance Office Point of Contact 

(FOPOC) in order for DLA to ensure that orders are submitted by a user with proper 

authority and funding. This will allow the Ordering Activity to obligate the order in their 

system timely by providing detailed line item information, pricing, and order status. As a 

result of these modified ordering procedures, DLA will provide updates once an order has 

been acknowledged, successfully obligated by DLA, and then shipped by the TLSP 

Vendor. 

1.) What is a FOPOC? The Finance Office POC has oversight and responsibility the 

financial obligations for one or more SOE Bidwiser customers. All SOE 

BidWiser customers need to specify a valid financial POC that has authority over 

their orders before any new item requests can be processed. Each FOPOC must 

specify a Backup FOPOC who will receive a copy of all communications directed 

to the FOPOC in the event that the FOPOC is unavailable to take the necessary 

action. 

2.) What does a FOPOC do? With respect to the TLSP, the FOPOC needs to approve 

each order and to certify that your organization has the funding lined up to pay for 

your order. Before DLA Troop Support staff purchases any items you have 

requested, the FOPOC is engaged for review and approval of the items and final 

pricing. 

3.) How many FOPOCs can be associated with a SOE Bidwiser Account Number? 

One registered FOPOC can be assigned to multiple registered Ordering Activity 

DoDAACs; however, a separate account must be created/established for each 

registered Ordering DoDAAC if multiple FOPOCs support different units using 

the same Ordering DoDAAC. 

B. SOE TLSP Orders may now be processed using one (1) of three (3) funding options. It is 

required that one of the options for orders funded by requisition be selected on the 

Customer Registration/FOPOC Designation Form for the SOE TLSP. If an option is not 

selected, the default will be to use option 1 (customer provided requisition number). All 

three (3) funding options for SOE TLSP orders are listed below: 

1.) The customer submits a MILS-like funding document (MILSTRIP Requisition 

Number with a Fund Code and Signal Code) 

2.) The customer provides a two-position Fund Code, Signal Code, and Line of 

Accounting, and DLA will then generate a MILS-like funding document (using 
Instructions for Completing the Customer Registration/FOPOC Designation Form for the SOE TLSP

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the provided Range of Serial Numbers provided with Customer 

Registration/FOPOC Designation) 

3.) The customer submits a MIPR (DD 448) 

C. The details of this change to the ordering process will soon be annotated in a revised SOE 

Customer Guidelines Document. As always, the SOE TLSP Customer Guidelines 

Document can be found at https://www.troopsupport.dla.mil/ CE/SpecOps/index.asp. 

Once updated, a subsequent notification will be generated summarizing the changes and 

providing reference to the section(s) where the changes are detailed in the Customer 

Guidelines Document. At that point, customers will also be given an opportunity to 

submit feedback and/or provide feedback regarding the updated procedures. In the 

interim, all inquiries regarding the impacts for the Special Operational Equipment TLS 

Program shall be sent via email to SOECustomerInfo@dla.mil. 

 

D. When filling out the Customer Registration/FOPOC Designation Form, please follow the 

following instructions: 

1.) Make sure your email client is running, such as Outlook or Outlook Express. If 

not, start your email application. 

2.) From the File Menu, select the 'Send To' option. 

3.) Within the submenu, select the 'Send as Attachment' option. 

4.) A new email message will appear with the Customer Registration/FOPOC 

Designation Form for the SOE TLSP as an attachment. 

5.) Copy the following email address into the To box: 

SOECustomerRegistration@dla.mil or FAX Form to 215-737-0341 

6.) Click the Send button. Upon receipt of your email, you will be contacted by the 

Troop Support staff to finalize your registration. 

7.) Mandatory Fields on the Form are designated as follows: 

* = Mandatory Fields for All Registrations and FOPOC Designations (for all new 

account registrations and existing registered customers to designate a FOPOC 

associated with their account) 

 

** = Mandatory Fields for All FOPOC Designations (used only for existing 

Registered Customers to designate a FOPOC associated with their account) 

 

* Reminder: In order to expedite the transition process and to ensure continued ordering 

capability, it is imperative that your FOPOC information be provided using the attached 

Customer Registration/FOPOC Designation Form and submitted to DLA no later than 10 April 

2015 via email to SOECustomerRegistration@dla.mil.