Martinez Aerial Video Services Operations Manual

Issue 1.0: 28 June 2015

Copyright © 2015 Martinez Aerial Video Services 

# OPERATIONS MANUAL

DJI PHANTOM 3 PRO

This document is a combined Safety and Operations M anual that covers all the appropriate aspects of Martinez Aerial Video Services required to satisfy the requirements of FAA permissions and exemptions for Aerial Work.

Document Reference: Martinez Aerial Video Services/ OM
Issue 1 – June 28 2015

Copyright 

### © 2015

Martinez Aerial Video Services

All rights reserved. Copies of this publication ma y not be reproduced for personal, company or organization use without the expressed permission o f Martinez Aerial Video Services

.Issue 1.0: 28 June 2015 ii

Copyright © 2015 Martinez Aerial Video Services 

### INTENTIONALLY LEFT BLANKMartinez Aerial Video Services Operations Manual

Issue 1.0: 28 June 2015 i

Copyright © 2015 #

CompanyName 

### Amendment Record

Amendment
Number Amendment Date

(dd-mm-yyyy) Incorporated by Amendments Incorporated

1.0 28-06-2015 Martinez Aerial Video
Services
First issue of Operations Manual First issueIssue 1.0: 28 June 2015 ii

Copyright © 2015 Martinez Aerial Video Services 

### Commitment of Accountable Manager

This Operations Manual describes the organization, aircraft systems, personnel, flight operations and procedures by which Martinez Aerial Video Services carries out its Small Unmanned Aircraft operations

It is accepted that the contents of this document d o not override the necessity of reviewing and complying appropriately with any new or amended reg ulation published from time to time by the relevant FAA addressed by this document.

Signed......

......................................................... ................................

Accountable Manager: Luis E. Martinez
Chief Pilot- Martinez Aerial Video Services

For and on behalf of Martinez Aerial Video Service, a company based in the USA.

Enquiries regarding the content of this document sh ould be addressed to:

Martinez Aerial Video Services
Luis E. Martinez
515 E. Barrus Place Casa Grande, AZ (520)705-4268 kd7gmk@gmail.comIssue 1.0 28 June 2015 4

Copyright © 2015 Martinez Aerial Video Services



## Contents

Amendments Control Page..............................................................................i Commitment of Accountable Manager..................

................................................... ...ii
Contents....................................................................................................iii

PART A.............................................

................................................... ....................... 6

1. Purpose ...........................................

................................................... ................ 6

2. Scope .............................................

................................................... ................. 6

3. Definitions and Abbreviations .....................

................................................... ..... 7

4. Document Control and Amendment Process ............ ......................................... 7

5. Referenced Documents...............................

................................................... .... 7

6. Organization ......................................

................................................... .............. 8

7. Nominated Personnel ...............................

................................................... ....... 8

8. Responsibilities ..................................

................................................... ............. 9

9. Aircraft Systems and Technical Description ........ ............................................. 10

10. Types of Operations ...............................

................................................... ....... 11

11. Operating limitations and conditions ..............

.................................................. 11

12. Software and Firmware Update Policy ............... .............................................. 11

13. Maintenance Principles and Regime ................. ............................................... 11

14. Supervision of UAS operations .....................

................................................... 13

15. Incident, Investigation and MOR Handling .......... ............................................. 13

16. Flight Team Composition ...........................

................................................... ... 15

17. Operation of Multiple types of UAS ................

.................................................. 15

18. Qualification Requirements ........................

................................................... ... 15

19. Crew Health .......................................

................................................... ........... 15

20. Logs and Records ..................................

................................................... ....... 16

PART B.............................................

................................................... ..................... 17

1. FLIGHT PLANNING / PREPARATION...................... ....................................... 17

1.1 Determination of intended task and feasibility .... .............................................. 17

1.2 Operating Site Location and assessment ............ ............................................. 17

1.3 Risk Management ...................................

................................................... ...... 17

1.4 Communications ....................................

................................................... ....... 18

1.5 Pre-notification ..................................

................................................... ............ 19

1.6 Site Permissions ..................................

................................................... ......... 19

1.7 Weather............................................

................................................... ............. 19

1.8 Preparation and serviceability of equipment and UAS ..................................... 19

2. ON SITE PROCEDURES................................. ................................................ 20

2.1 Arrival ...........................................

................................................... ................. 20

2.2 Site Survey .......................................

................................................... ............. 20

2.3 Selection of operating areas and alternate ........ ............................................... 20Issue 1.0 28 June 2015 5

Copyright © 2015 Martinez Aerial Video Services 

### 2.4 Crew Briefing .....................................

................................................... ............ 20

2.5 Cordon Procedure ..................................

................................................... ....... 21

2.6 Communications ....................................

................................................... ....... 21

2.7 Weather Checks ....................................

................................................... ........ 21

2.8 Charging and fitting Batteries ....................

................................................... .... 21

2.9 Loading of equipment ..............................

................................................... ...... 22

2.9 Pre-flight Checks .................................

................................................... .......... 22

3. FLIGHT PROCEDURES ................................. ................................................. 2 2

3.1 Start .............................................

................................................... ................. 22

3.2 Take-off ..........................................

................................................... ............... 22

3.3 In flight..........................................

................................................... ................. 23

3.4 Landing ...........................................

................................................... .............. 23

3.5 Shutdown ..........................................

................................................... ............ 23

4. EMERGENCY PROCEDURES .............................. .......................................... 24

4.1 General emergency procedures ...................... ................................................. 2 4

4.1.1 Loss of primary control frequency .................

................................................... .............. 24
4.1.2 Aircraft battery failures..........................

................................................... ...................... 25 4.1.3 Transmitter or transmitter battery failure ........

................................................... ............. 25
4.1.4 Malicious or accidental interference with control f requency .......................................... .. 25 4.1.5 Pilot incapacitation ..............................

................................................... ....................... 26 4.1.6 Aircraft incursion ................................

................................................... ........................ 27
4.1.7 View incursion ....................................

................................................... ........................ 27 4.1.8 Fly away actions ..................................

................................................... ....................... 27 4.1.9 Loss of UAS .......................................

................................................... ........................ 28 4.1.10 Loss of flight controller..........................

................................................... ...................... 28
4.1.11 Public encroachment ...............................

................................................... ................... 28
4.1.12 Fire ..............................................

................................................... .............................. 29 

### 4.2 DJI Phantom 3 ProEmergency Procedures.............. ........................................ 29

4.2.1 Loss of power to propulsion/engine ................

................................................... ............ 30
4.2.2 Low battery procedure .............................

................................................... ................... 30 4.2.3 Loss of GPS signal ................................

................................................... ..................... 30 

### 4.3 DJI Phantom 3 Pro Emergency Procedures............. ........................................ 31

4.3.1 Loss of power to propulsion/engine ................

................................................... ............ 31 4.3.2 Low battery procedure .............................

................................................... ................... 31 4.3.3 Loss of GPS signal ................................

................................................... ..................... 32 

### APPENDIX A – PERMISSION/EXEMPTIONS FOR AERIAL WORK ....................... 34 APPENDIX B – SITE SURVEY, OPERATION AND FLIGHT CHEC KLISTS ............ 35

APPENDIX C – RECORDS FOR EACH FLIGHT .............. ....................................... 41 APPENDIX D – BLANK (FOR FUTURE USE) ...............

.............................................. APPENDIX E – RISK ASSESSMENT FORM ................. .........................................466

APPENDIX F – DJI PHANTOM 3 PRO SPECIFICATIONS .... ................................477

APPENDIX G – AIRCRAFT SYSTEMS – DJI Phantom 3 Pro . ................................. 55

APPENDIX H – CUSTOMER CONTACT FORM ................ ...................................... 57Issue 1.0 28 June 2015 6

Copyright © 2015 Martinez Aerial Video Services 

# PART A

SAFETY 1. Purpose The purpose of this document is to detail the items to be covered for the safe operation of the DJI
PHANTOM 3 PRO small Unmanned Aircraft Systems (UAS) by Martinez Aerial Video Services personnel.



### 2. Scope This operations manual applies to all Martinez Aeri al Video Services’ aircraft and personnel involved in the safe operation of the UAS detailed in PART A Paragraph. 9

2.1 Safety Policy and National Perspective Martinez Aerial Video Services adopts best industry practice to ensure that all its flight operations using its UAS are carried out as safely as possible

.

2.2 Safety Goals Martinez Aerial Video Services is committed to havi ng a safe and healthy workplace, including:

• The ongoing pursuit of an accident free workplace, including no harm to people, no damage to equipment, the environment and property.

• A culture of open reporting of all safety hazards.

• Support for safety training and awareness programs

.
2.3 Safety Assurance Safety is assured by applying consistent safety man agement approaches, comprehensive safety information sharing, monitoring and analysis. Maint enance of the aircraft shall be documented in the maintenance log (Appendix C3). Safety of the operat ion will be assured by adhering to all procedures and requirements stated in this operations manual. Risks that could endanger the safety of the operation are assessed by using the operational ris k assessment as described in part B, section 1.3.

2.4 Safety Training Martinez Aerial Video Services will provide support for safety training and awareness programs. All employees shall maintain proficiency in their opera tor/observer abilities. In-house training is provid ed for observer/payload operators to ensure safety of the operation during emergencies (refer to Part A, 16). Martinez Aerial Video Services will support a climate in which all employees are able to contribu te to the safety of the operation. Martinez Aerial Vid eo Services believes that safety is not something management does to or for employees. Management com mitment to safety is necessary, but true safety excellence requires engagement from personne l throughout the organization. Factors discovered in investigations shall be fed back to t he crew in the form of training in a process of Continual Professional Development. The pre- and po st-flight routines of Martinez Aerial Video
Services shall ensure that all crewmembers are able to contribute to the safety of the operation and voice any considerations.Issue 1.0 28 June 2015 7

Copyright © 2015 Martinez Aerial Video Services 

### 3. Definitions and Abbreviations The UAS type and model is specifically refered to w hen unique procedures apply. Otherwise, the term “the UAS” shall also be used when referring to procedures that are generally applicable for all o f Martinez Aerial Video Services’s UAS. The following definitions and abbreviations are used throughout this document.

Reference Title
AMSL Above Mean Sea Level ESC Electronic Stability Control

FAA Federal Aviation Administration RPAS Remotely Piloted Aircraft System

MVAS Martinez Aerial Video Services UAS Unmanned Aircraft System VLOS Visual Line Of Sight



### 4. Document Control and Amendment Process The operations manual is a controlled document and a record of all major amendments to it shall be maintained by updating the Amendment Record on page “i”. All members of the organization shall be notified of the changes that have been made to the document and will be required to operate using the most up to date information.

Any major changes to the organizations ownership, s tructure, personnel or aircraft systems which impacts the pilot qualification or any Permission f or Aerial Work shall be notified to FAA by issuing a new operations manual.

The Accountable Manager is responsible for the amen dments to Martinez Aerial Video Services’ operations manual. All amendments shall be signed o ff by the Accountable Manager (Refer to Part A, 8.1).



### 5. Referenced Documents

Publisher Title Issue Date (dd-mm-yyyy) Source

DJI Innovations A2 Flight Control System User Manual V 1.18 1.18 24 -06-2014 http://download.dji

innovations.com/downloads/a2/en/A2_Quick_St art_Guide_v1.18_en.pdf DJI Innovations Phantom 3 Pro Manual V1.2 2015.06 http://download.dji

innovations.com/downloads/phantom_3/en/Pha ntom_3_Professional_User_Manual_v1.2_en.pd

f DJI Innovations Safety Guidelines V1 2015.04 http://download.dji

innovations.com/downloads/phantom_3/en/Safe ty_Guidelines_Disclaimer_en.pdf

DJI Innovations Specifications 2015 http://www.dji.com/product/phantom -3/spec

FAA NOTAM SEARCH https://notams.aim.faa.gov/notamSearch/disclaim

er.htmlIssue 1.0 28 June 2015 8

Copyright © 2015 Martinez Aerial Video Services FAA FAA regulations (FARs) June 30, 20 14 http://www.faa.gov/regulations_policies/faa_regul
ations/

FAA TFRs http://tfr.faa.gov/tfr2/list.html

FAA Pilot’s Handbook

of Aeronautical Knowledge http://www.faa.gov/regulations_policies/handboo ks_manuals/aviation/pilot_handbook/media/FAA -H-8083-25A.pdf



### ORGANIZATION

6. Organization Company name: Martinez Aerial Video Services Country of registration: USA Profile and Organization: Specialization: Aerial Ph otography
Insurance Information: Martinez Aerial Video Servic es shall obtain a third Party Professional Public Liability Insurance before securing any customers.



### 7. Nominated Personnel Accountable Manager: Luis E. Martinez Tel: (520)705-4268 Mob: (520)705-4268 Email: kd7gmk@gmail.com

Chief Operations Officer: Luis E. Martinez
Qualification: FAA Commercial Pilot #2032677 Tel: (520)705-4268 Mob: (520)705-4268 Email: kd7gmk@gmail.com

Pilot-in-Command (PIC):Luis E. Martinez
Qualification: FAA Commercial Pilot #2032677 Tel: (520)705-4268 Mob: (520)705-4268 Email: kd7gmk@gmail.com

Observer: Leticia Martinez / Others as needed Qualification: In-house training qualification Tel: (520)705-4268 Mob: (520)705-4268 Email: kd7gmk@gmail.com

Payload operator: Luis E. Martinez Qualification: In-house training qualification Tel: (520)705-4268 Mob: (520)705-4268 Email: kd7gmk@gmail.comIssue 1.0 28 June 2015 9

Copyright © 2015 Martinez Aerial Video Services 

### 8. Responsibilities The responsibilities of personnel by Martinez Aeria l Video Services are divided as follows:

8.1 Accountable Manager The accountable manager has the overall executive r esponsibility for the operation of Martinez Aerial Video Services. The accountable manager has corpora te authority for ensuring that all operations
activities can be financed and carried out to the s tandard required by the regulator. The accountable manager is responsible for the amendments to Martin ez Aerial Video Services’ operations manual. The accountable Manager shall sign off the amendmen ts the document.

8.2 Chief Operations Officer The chief operations officer is responsible for man aging all hands-on operational aspects of the company. These responsibilities include: a) Maintaining Martinez Aerial Video Services’ docu ments (including the operations manual) and making changes to these documents. Documents that a re controlled by Martinez Aerial Video Services shall be held compliant with the most curr ent aviation regulation that applies to the UAS;
and b) Updating the software and firmware of the flight systems (refer to Part A, 12) and logging this in the Software Update Log (Appendix C5); and c) Ensuring that all persons involved in the operat ion will be provided with the appropriate training and the necessary information before commencing an operation; and d) Maintaining the airworthiness approval given by FAA by arranging maintenance to the aircraft at the appropriate intervals (refer to Part A, 13). e) Controlling the pre- and post-flight check syste m, by checking if logs have been completed and making changes to the system when needed.

8.3 Pilot-in-Command (PIC) The PIC is responsible for the safety of: the aircr aft, its surroundings and all the members of the operation including himself. Therefore, the PIC mus t, before taking off for any flight, take all reasonable steps so as to be satisfied of the matte rs specified below: a) The flight can safely be made, taking into accou nt the latest information available such as weather reports and forecasts and any alternative course of action which can be adopted in case the flight cannot be completed as planned; b) The equipment that is carried is in sufficient c onditions for use; c) The aircraft is in every way fit for the intende d flight; d) The load carried by the aircraft is of such weig ht, and is so distributed and secured, that it may safely be carried on the intended flight; e) Any pre-flight check system established by the o perator and set out in the operations manual or elsewhere has been complied with by each member par ticipating in the operation. (Part B & Appendices B & C) f) Be satisfied that it is capable of safely taking off, reaching and maintaining a safe height and making a safe landing at the place of intended dest ination having regard to: 1) the performance of the flying machine in the con ditions to be expected on the intended flight; and 2) any obstructions at the places of departure and intended destination and on the intended

route.

By using the pre-flight check system as specified i n Appendix C, the PIC should be able to ensure safety consistently. During flight, the PIC is resp onsible for: g) Keeping the aircraft within operating limitation s (refer to Part A, 11); andIssue 1.0 28 June 2015 10

Copyright © 2015 Martinez Aerial Video Services h) Maintaining clear communications with the flight team about the intended flight path. i) Notifying the flight team when anything unusual happens or might occur, so the flight team can respond accordingly.

8.4 Observer For all operations with the UAS, the flight team wi ll have an observer to assist the PIC. While the PI C must keep his eyes on the UAS all the time, the obs erver can have a better overview of the surroundings during the operation. The observer is responsible for: a) Notifying the flight team when anything unusual happens or might occur, so the flight team can respond accordingly; and b) Keeping an overview of possible other aircrafts or obstacles in the vicinity of the UAS; and c) Maintaining a clear take off/landing site by inf orming and instructing passers-by or spectators to stay at a safe distance; and d) Making sure that the PIC does not get distracted from its main task of safely controlling the UAS.

8.5 Payload operator The payload operator shall assist the flight team f or operations in which a camera is attached to the UAS. The payload operator is responsible for: a) Notifying the flight team when anything unusual happens or might occur, so the flight team can respond accordingly; and b) Maintaining clear communication with the flight team about the desired flight path for the aerial footage.



### 9. Aircraft Systems and Technical Description The DJI Phantom 3 Pro aircraft systems are covered by this Operations Manual. The UAS is a multirotor platform designed for professional aerial pho tography. General specifications of the aircraft fo llow below. Extended details are provided in Appendix F and Appendix G respectively.

#DJI PHANTOM 3 PRO

General: Weight (including battery, propellers, and camera)
2.8 lbs. Diagonal size (including propellers)

23.2” Max Ascent Speed
16.5 FPS Max Descent Speed
10.5 FPS Hover Accuracy •Vertical: +/- 4” (when Vision Positioning is activ e) or +/- 8” (with GPS)
•Horizontal: +/- 5 FT Max Speed 36 MPH (ATTI mode, no wind)
Max Altitude Above Sea Level 19,600 FEET Operating Temperature

32 0 – 104 0 F
GPS Mode
GPS/GLONASS Command and Control Frequency
2.4 GHzIssue 1.0 28 June 2015 11

Copyright © 2015 Martinez Aerial Video Services Engines Number of engines: 4 Engine type: Brushless Electric Motor Power capacity (W): 100 (max) Battery: LiPo 4480 mAh 15.2V



### 10. Types of Operations Martinez Aerial Video Services will be using the ai rcraft for the following operations, taking into account the operational limitations and conditions as specified in Part A - 11:

• Imagery and Mapping
Aircraft: DJI Phantom 3 Pro Camera: Sony EXMOR 1/2.3” Effective pixels: 12.4 M (total pixels: 12.76 M)



### 11. Operating limitations and conditions No operation shall exceed the conditions specified for UAVs by the FAA when flying in US airspace and as specified in FAA 333 Exemption letter to MAV S.

The operating limitations and conditions as defined by the manufacturer of the UAS are uniquely
defined for each of the UAS of Martinez Aerial Vide o Services. They can be found in Appendix F and Appendix G.



### 12. Software and Firmware Update Policy The Chief Operations Officer is responsible for the status of the software and firmware that is used b y Martinez Aerial Video Services’ UAS and flight cont roller. The upgrading of software and firmware is an integral part of the maintenance procedures of M artinez Aerial Video Services and shall be performed at regular intervals. Maintenance to the UAS is performed by an approved technician as selected by Martinez Aerial Video Services (Refer t o Part A, 13). All software and firmware changes shall be documented using a Software Update Log (Ap pendix C5), which is controlled by the Chief Operations Officer of Martinez Aerial Video Service s.

The specific software and firmware update procedure s that apply for each of Martinez Aerial Video Services its UAS and flight controllers, can be fou nd in Appendix F and Appendix G. As software and firmware is updated during maintenance of the aircr aft, the same testing procedures that are part of Martinez Aerial Video Services its maintenance proc edure apply (Refer to Part A, 13).



### 13. Maintenance Principles and Regime The Chief Operations Officer of Martinez Aerial Vid eo Services is responsible for maintaining the airworthiness approval given by FAA by arranging ma intenance to the aircraft at the appropriate intervals. Maintenance of the aircraft is logged in the maintenance log (Appendix C3). The following maintenance intervals apply for each of Martinez Ae rial Video Services its UAS:

Annual Preventative Maintenance (<300 hours of flig ht time per year):Issue 1.0 28 June 2015 12

Copyright © 2015 Martinez Aerial Video Services A preventative maintenance inspection shall be carr ied out annually when the UAS has logged less than 300 hours of flight time. This inspection shal l be completed by an approved technician. During this inspection, the following tasks shall be compl eted:

• The UAS shall be disassembled; all components shal l be inspected for wear and tear; and components shall be replaced as required.

• All batteries are tested for capacity

• Software and firmware version is checked to see if they are of the latest version or need to be updated by the approved technician.

300 Hours within one year: An inspection shall be carried out when the UAS has logged 300 hours of flight time within one year time. This inspection shall be completed by an appr oved technician. During this inspection, the following tasks shall be completed:

• The UAS shall be disassembled; all components shal l be inspected for wear and tear; and components shall be replaced as required.

• All batteries are tested for capacity

• Software and firmware version is checked to see if they are of the latest version or need to be updated by the approved technician.

500 Total hours of flight time (Major inspection): The following inspection shall be carried out when the UAS has logged 500 total hours of flight time since its last major inspection. This inspection sh all be completed by an approved technician. During this inspection, the following tasks shall be compl eted:

• An approved technician should disassemble the AV a nd inspect all components for wear and replace any components as required.

• Replace all engines.

• Test all batteries for capacity.

• Software and firmware version is checked to see if they are of the latest version or need to be updated by the approved technician.

After maintenance to the UAS has been performed and software and firmware versions have been checked and updated, a test flight is conducted by Martinez Aerial Video Services to check the operational capabilities of the aircraft. During a test flight, basic flight maneuvers shall be perfor med by the PIC and the correct functioning of the emergenc y functionalities is checked.

The approved technician that Martinez Aerial Video Services shall use for its maintenance is listed
below.

Company: 537 S. 48th St. Suite 103

Tempe, Arizona 85281 Phone: +1 (480) 427-9959 Support: +1 (480) 447-6412 Email: Info@TCIRC.com
Web:www.TCIRC.comIssue 1.0 28 June 2015 13

Copyright © 2015 Martinez Aerial Video Services 

### OPERATIONAL CONTROL

14. Supervision of UAS operations The PIC on the day is responsible for supervising t he operation of the UAS. All responsibilities for t he roles within the company are described in Part A, 8 . The Chief Operations Officer is responsible for a ll manegerial activities and tasks that need to be exe cuted within Martinez Aerial Video Services. The Chief Operations Officer shall make sure before eac h operation that all personnel who participate in an operation meet minimum requirements (Refer to Pa rt A, 18), have valid qualifications and have received the appropriate instructions (Refer to Par t A, 2.4). It is also his responsibility to control and store records and logs for a minimum of seven years (Refer to Part A, 20).

The Chief Operations Officer is also responsible fo r maintaining all Martinez Aerial Video Services’ documents and making changes to the documents (Refe r to Part A, 8). The operations manual shall be held compliant with the most current aviation re gulation that applies to the UAS. New information which may be of an operational nature shall be adde d from time to time to the operations manual or other documents that are controlled by Martinez Aer ial Video Services. When the Chief Operations
Officer introduces new documented information into the company, which affects the operations manual, a new amendment to the operations manual is made (Refer to Part A, 4). An amendment is signed off by the Accountable Manager and then subm itted to the regulatory authorities for approval.

The competent authority (FAA) has the power to eval uate, correct and approve of Martinez Aerial Video Services, its practices and documentation. Th e organization is responsible for this independent assessment of the operator on behalf of the FAA. In case of an Operator Flight Test, the Chief Operations Officer shall be responsible for communi cating with the representatives of FAA about facilitating the inspection and shall make sure tha t their requests regarding the assessment of Martinez Aerial Video Services its operations are m et.



### 15. Incident, Investigation and MOR Handling An important part of Martinez Aerial Video Services ’ safe operation is having the right culture within Martinez Aerial Video Services’ organization. Marti nez Aerial Video Services strives to create a cultu re whereby learning from incidents is key and the hone st acknowledgement of mistakes is seen as a chance to learn and as an opportunity to increase t he safety or Martinez Aerial Video Services its aviation activities. Therefore, Martinez Aerial Vid eo Services has specified procedures for the handling, investigation and logging of incidents. W hen researching incidents it is the identification of the cause of the incident, which is the focal point and not the individual. This allows Martinez Aeria l Video Services to do something about that cause and prevent the same incident from happening again. The issue of guilt is therefore not relevant , unless there has been negligent and reckless
behavior.

15.1 Incident handling: If an incident/accident may occur, the pilot-in-com mand shall be notified as quickly as possible. The flight team shall use their skills and knowledge ac quired during ground course and practical training and flight experience to ensure that no further inc idents occur and that the UAS and their surrounding s remain as safe as possible whilst pausing or ending the operation. The incident shall be investigated and reported after the operation has ended.

15.2 Incident investigation: If an incident/accident may occur, Martinez Aerial Video Services shall categorize the incident in degree of severity. Incidents will be categorized b ased on international standards as defined by
ICAO 1 . The following table can be applied:

1 As specified in “ICAO Annex 13 – Aircraft accident and incident investigation” (Refer to Part A, 5)Issue 1.0 28 June 2015 14

Copyright © 2015 Martinez Aerial Video Services Severity Definition Accident An occurrence associated with the operatio n of the UAS in which: a) A person is fatally or seriously injured, and/or ; b) The aircraft has sustained major damage or struc tural failure, and/or; c) The UAS is missing or is completely inaccessible /uncontrollable. This includes hijacking of the UAS.

Note: Due to the nature UAS controls, there is a sm all but not insignificant chance that a situation might occur i n which the UAS (temporarily) loses its communication with the cont roller. In this case, the UAS may use its Failsafe feature (Appendix F an d Appendix G) to ensure that the UAS will hover automatically when i t loses signal. When items a and b do not apply, this will be clas sified as either a serious incident, or a major incident, depending on the circumstances and judgment of the PIC. Serious incident An incident involving circumstance s indicating that an accident nearly
occurred. Major incident An incident associated with the oper ation of the UAS, in which safety of the aircraft may have been compromised, having led to a near collision between aircraft, with ground or obstacles (e.g. VLOS safet y margins not respected). Significant incident An incident involving circumst ances indicating that an accident, a serious or major incident could have occurred, if the risk had not been managed within safety margins, or if another aircraft had been in the vicinity. No safety effect An incident which has no safety si gnificance

Not determined Insufficient information was availab le to determine the risk involved or inconclusive or conflicting evidence precluded such determination.

15.3 Incident logging: If an incident /accident may occur during the opera tion of the UAS, it shall be logged using the Aircr aft, Pilot and Crew log (Appendix C – C1) and the Incide nt Log (Appendix C – C2) as part of the post-flight procedure. The PIC of the operation in which the in cident/accident has occurred is responsible for completing incident logging as part of the post-fli ght check system.

Mandatory occurrence reporting: The aircraft, pilot and crew log as well as the inc ident log shall be made readily available upon requ est by the FAA.

Accidents must be reported (after calling emergency response , Police, Emergency medical response)

to: NTSB's 24-hour Response Operations Center (ROC) at 844-373-9922

Martinez Aerial Video Services shall also report al l incidents to the manufacturer of the UAS so actio ns can be taken to improve overall safety of UAS opera tions.Issue 1.0 28 June 2015 15

Copyright © 2015 Martinez Aerial Video Services 

### 16. Flight Team Composition

The flight team for operation with either of the UA S shall always consist of minimally:
• 1 PIC
• 1 Observer



### 17. Operation of Multiple types of UAS Martinez Aerial Video Services operates the DJI Pha ntom 3 Pro, future additions to the fleet will require updating this manual. Before each operation commences, the Chief Operations Officer is responsible for which aircraft MAVS will use.



### 18. Qualification Requirements All personnel operating as pilot-in-command of the UAS must be at least 21 years old, hold an FAA Airman certificate as Private Pilot or higher, and have undertaken the following:

• Gold Seal tm Ground School Instruction and Examination

• FAA Flight Test Examination for UAV operator (pend ing)

Additionally, a PIC that did not fly for 90 days sh ould have another check under supervision of a PIC
still current.

All personnel operating as observer or payload oper ator for the UAS must have followed an in-house training by Martinez Aerial Video Services (refer t o Part A, 8.2). This training ensures that the observer/payload know their responsibilities and ta sks during the operation. It also ensures that the observer/operator are able to safely return the UAS when the PIC is unable to in an emergency situation (Refer to Part B, 4).



### 19. Crew Health To ensure safe operation of the UAS, Martinez Aeria l Video Services requires that all personnel shall comply with the following requirements on crew heal th: a) The flight team shall only deploy the UAS when r ested and emotionally prepared for the tasks
at hand. b) Physical illness, exhaustion, emotional problems , etc., can seriously impair judgment, memory and alertness. The safest rule is not to act as par t of the flight team when suffering from any of the above. Members are expected to “stand down” whe n these problems could reasonably be expected to affect their ability to perform flight duties. c) A self-assessment of physical condition shall be made by all members during pre-flight
activities. d) Performance can be seriously hampered by both pr escription and over the counter drugs. The PIC shall be advised anytime such drugs are being t aken. If it is determined that the medication being taken could hamper a pilot-in comm and, observer or payload operator, that member shall be prohibited from the deployment of e xercise. e) No member shall act as part of the flight team w ithin eight hours after consumption of any alcoholic beverage, while under the influence or wh ile having an alcohol concentration of more than 88 micrograms of alcohol per liter of exhaled air.

The mnemonic I.M.S.A.F.E can be used by personnel t o check whether they are able to operate safely:Issue 1.0 28 June 2015 16

Copyright © 2015 Martinez Aerial Video Services I llness Do I have an illness or any symptoms of illn ess?
M edication Have I been taking prescription or over-t he-counter drugs?
S tress Am I under psychological pressure from the jo b? Worried about financial

matters, health problems or family discord?

A lcohol Have I been drinking within eight hours? Wit hin 24 hours?
F atigue Am I tired and not adequately rested?

E ating Am I adequately nourished?



### 20. Logs and Records All logs and records that are used and controlled b y Martinez Aerial Video Services are featured in th e appendices. It is the responsibility of the Chief O perations Officer to control these documents. The logs shall be kept for at least seven years, the sa me duration as the administrative documents of
Martinez Aerial Video Services.Issue 1.0 28 June 2015 17

Copyright © 2015 Martinez Aerial Video Services 

# PART B

OPERATING PROCEDURES

1. FLIGHT PLANNING / PREPARATION

1.1 Determination of intended task and feasibility Martinez Aerial Video Services will operate either upon customer request or for demonstration/training purposes. A customer form (Appendix H) shall be fil led out by the customer, which gives Martinez
Aerial Video Services more information about the ne eds of the customer. The intended task shall eventually be determined in consultation with the c ustomer. The feasibility of the operation can be
evaluated when the intended task is clear for both Martinez Aerial Video Services and the customer. When evaluating the feasibility of the intended tas k, the following questions should be considered before the commitment to operate is made:

a) Is the proposed use of the UAS within the capabi lities of the UAS equipment and personnel to perform? b) Does the proposed use of the UAS fall within the operational limitations of the UAS? c) Are sufficient trained and qualified personnel a vailable to safely operate the UAS?



### 1.2 Operating Site Location and assessment Before operating, the flight can be prepared by inv estigating the operating site location. The
information that is obtained shall be documented us ing the pre site survey form (Appendix B1). In order to make a supported assessment, the following conditions should be considered:

a) The type of airspace that will be used and the s pecific provisions that apply. b) Extraordinary restrictions such as segregated ai rspace around prisons, nuclear establishments etc. (suitable permission may be nee ded) c) Other aircraft operations (local aerodromes or o perating sites). d) Hazards associated with industrial sites or such activities as live firing, gas venting, highintensity radio transmissions etc. e) Local bylaws. f) Proximity of obstacles (e.g. buildings, bridges, masts, terrain). g) Proximity to sources of radio interference such as power lines. h) Habitation and recreational activities. i) Public access. j) Permission from landowner (see Part B, 1.6) k) Likely operating site and alternative sites l) Prevailing local weather conditions and weather conditions for the planned event

A lot of information can be obtained off-site by us ing available information from appropriate sectiona ll charts, digital imagery (Google Earth/Maps etc.), https://notams.aim.faa.gov/notamSearch/nsapp.html#/ for latest NOTAM information.



### 1.3 Risk Management In order to operate safely, risk management is part of Martinez Aerial Video Services’ flight planning and preparation process. A risk assessment is perfo rmed in the form of a hazard analysis, which is used to identify, classify and assess the risks of hazards and to determine the steps necessary to reduce the risk for each hazard to an acceptable le vel.Issue 1.0 28 June 2015 18

Copyright © 2015 Martinez Aerial Video Services Hazards are identified before commencing the operat ion by applying the pre-flight checks and operating procedures. Hazards that are identified s hall be documented in the pre-flight survey checklist (Appendix B1). Hazards identified during operation are handled by applying emergency procedures (Part B, 4) when necessary.

A risk matrix is used (figure 1) in combination wit h the risk assessment form (Appendix E) to assess the risk of a hazard. In this matrix, numbers have been assigned from 1 to 5 that represent the degree of severity and the probability of a hazard. When m ultiplying these numbers, the greater the outcome, the greater the perceived risk. The following steps are taken to assess the perceived risk of a hazard :

1. Identification of hazards 2. Assess probability of hazard leading to an undes irable outcome (as judged by PIC). 3. Assess severity of that outcome (as judged by PI C). 4. State risk as a product of probability and sever ity.
5. Show risk in an assessment matrix which identifi es acceptability of risk.

Figure 1: Risk assessment matrix An example is given using the matrix in figure 1. F or a particular type of aircraft, if there is a hig h probability (say 4) of an engine failure (hazard) i n any one flight and this would result in a rapid uncontrolled descent (undesirable outcome), then th e potential for injuring someone underneath the flight path might be assessed as 3 (injury) or even 4 (major injury). This would result in either 12 ( 4x3) or even 16 (4x4) in the risk matrix and Martinez Ae rial Video Services should question whether the flight should be undertaken at all.

However by not flying over people and leaving an ad equate margin for wind effects, the potential for injury may be reduced to 1 or in high winds possibl y 2. This gives Martinez Aerial Video Services a result in the range 4 (4x1) to at worst 8 (4x2) in high winds when the flight path is less predictable . A
much safer situation.



### 1.4 Communications If possible, contact numbers for other local aircra ft operations shall be obtained beforehand to make sure all operators, including Martinez Aerial Video Services, can be notified when needed, i.e. in cas e of emergency. When preparing to fly with other oper ators in the area, control frequencies can be discussed and agreed upon beforehand (also see Part B 2.5). The information that is obtained shall be documented in the pre-flight survey checklist (Appe ndix B1).Issue 1.0 28 June 2015 19

Copyright © 2015 Martinez Aerial Video Services 

### 1.5 Pre-notification It may be necessary that Martinez Aerial Video Serv ices contact the local police to inform them of the intended operation to avoid interruption or concern s from the public. When the operation is likely to disturb any residents near the operating site, Mart inez Aerial Video Services shall consider informing them in advance. A method that can be applied for t his purpose is to distribute leaflets at these
addresses.

If the flight is to be performed near a military ai rbase site, Martinez Aerial Video Services shall coordinate the flight in advance with the ATC Unit responsible at the military airbase.

Notification duty temporary and exceptional use of airports:
Martinez Aerial Video Services shall take care that the ATC facility or airport operator responsible f or the NAS of each operation that is scheduled to make use of terrain that has been appointed for temporary and exceptional usage. This notification shall be send at least 24 hours before the day on which the operation is scheduled.



### 1.6 Site Permissions

Once it is clear for Martinez Aerial Video Services that airspace is available for the operation, permission shall be obtained for the take-off and l anding areas when needed. This “landowner’s permission” is usually needed when the take-off and landing areas are situated on private property. If possible, this “landowner’s permission” should be o btained in writing. Local authorities may also stipulate minimum insurance criteria. The informati on that is obtained shall be documented in the preflight survey checklist (Appendix B1).



### 1.7 Weather Weather forecasts shall be obtained as part of Mart inez Aerial Video Services pre-flight procedure. Weather forecasts can be obtained by checking the l atest METARs and TARs from stations on or near the area that will be used for the operation. This information is published on the internet and can be found at the following websites:

Information WebsiteMETAR, TAR, SIGMETS, GMETS http://www.aviationweather.gov/

AVIATION WEATHER,
WINDS http://www.usairnet.com/cgi-bin/launch/code.cgi

WINDS ALOFT http://aviationweather.gov/products/n ws/winds/

Weather conditions must be within operating limitat ions and conditions of the UAS (see Part A, 11 and Appendix F and G) when operating the UAS. Caution s hall be taken by Martinez Aerial Video Services
when weather forecasts indicate conditions that fal l outside of the UAS operating limitations. This could lead to rescheduling or cancellation of the o peration when weather conditions do not improve.
The information that is obtained shall be documente d in the pre-flight survey checklist (Appendix B1).



### 1.8 Preparation and serviceability of equipment and UAS Before embarking on an operation, the PIC is respon sible (See Part A, 8.3) for ensuring that all equipment is ready for use, loaded and ready to be taken out. The maintenance log (Appendix C3)
shall be used to check whether the UAS is serviceab le. An embarkation checklist (Appendix B2) shall be used to ensure that all tools and equipment are taken to the flight operation site.Issue 1.0 28 June 2015 20

Copyright © 2015 Martinez Aerial Video Services 

### 2. ON SITE PROCEDURES

2.1 Arrival When arriving at the area of operation, Martinez Ae rial Video Services shall perform its arrival procedure. By having a clear arrival procedure, Mar tinez Aerial Video Services is able to ensure the safety of the operation from the moment it arrives on site. The arrival procedure shall be completed using the arrival checklist (Appendix B3).



### 2.2 Site Survey The specific terrain, structures and activity on an d in the immediate vicinity of the flight operation site and surrounding area may be different to what Marti nez Aerial Video Services was expecting on basis of its flight planning/preparation procedures (Part B, 1). Martinez Aerial Video Services shall theref ore ensure that all the assumptions that have been made as to the viability of the site for operation of unmanned aircraft are validated. This is done by co mpleting the on-site checklist. When completing this checklist, Martinez Aerial Video Services shal l take the operating limitations of the UAS into account (refer to Part A, 11 and Appendix F or Appe ndix G). The PIC is responsible for performing the site survey and completing the on-site checklist (r efer to Part A, 8.3)



### 2.3 Selection of operating areas and alternate The selection of operating areas depends upon the c ustomer request. When evaluating a proposed operating area, Martinez Aerial Video Services will ensure safe operations by performing an operating area assessment as part of its pre-flight procedure s as described in Part B, 1.2. This pre-flight procedure documents all relevant criteria for selec ting the operating site. When arriving on site, an onsite survey is conducted. This on-site survey is ve ry similar to the pre-flight survey that was conduc ted as part of the pre-flight procedure. The on-site su rvey ensures that the crew is aware of the latest situation and any unexpected changes to conditions and/or the environment that might have occurred since the pre-flight survey.

In the on-site survey checklist, space is available to describe the location of the emergency area (alternate). The exact location of this area shall be determined by the PIC, taking into account the operating limitations of the UAS (refer to Part A, 11 and Appendix F or Appendix G). The information
that is obtained shall be documented in the on-site survey checklist (Appendix B4).



### 2.4 Crew Briefing

Martinez Aerial Video Services shall ensure that al l crew members are briefed before any flight operation. The crew briefing is organized and condu cted by the PIC for the operation. The Martinez Aerial Video Services standard crew briefing consis ts of the following subjects:

a) Location/operating area b) Embarkation/arrival time c) Operation objective(s) d) Operating system (UAS) e) Operating conditions f) Roles and responsibilities g) Communication procedures h) Discussion on hazards/perceived risk i) Emergency procedures j) Crew health k) Weather l) Safety equipment (the PIC and Observer shall wea r hard hats and day-glo vests clearly identifying them as PILOT and OBSERVER to assist th e public)Issue 1.0 28 June 2015 21

Copyright © 2015 Martinez Aerial Video Services 

### 2.5 Cordon Procedure When operating the UAS, it is likely to attract att ention from other people, especially when flying in public areas. Martinez Aerial Video Services shall use a cordon procedure when operating to ensure the safety of members of the public. Extra staff ma y be utilized to maintain the cordon when flying in an area that is likely to attract spectators. The t ake-off and landing area shall be marked by a circl e of orange pylons that is at least 200 feet in diameter to ensure appropriate spacing between the UAS and the public (refer to Part A, 11 and Appendix F or Appendix G),. Additionally, the observer shall keep control of the take-off and landing area by ob serving the area of operation and informing/instructing passers-by when needed (refer to Part A, 8.4).

. 

### 2.6 Communications

Martinez Aerial Video Services shall establish the control frequency for the UAS and check whether this is not used by any other source in the vicinit y as this could block Martinez Aerial Video Service s transmissions from being received by the UAS. Altho ugh it is very unlikely that a signal conflict or interruption occurs as the frequency of controllers that are used by Martinez Aerial Video Services shift hundreds of times per second, so there are no signal conflicts or interruptions and therefore no need for a frequency pin.

As part of the pre-flight procedure (refer to Part B, 1.2), the surroundings are checked to see if the re are any obstacles, such as power lines, that could interfere with the transmissions. Telemetry on aircraft position and height are checked for proper functioning during take-off (refer to Part B, 3.2)

. Telemetry is continuously checked by the PIC during the operation. Emergency procedures for
situations in which communications with the UAS are lost have been described in Part B, 4.1.

Crew communications shall be established by using t wo way radios for each member of the flight crew. This ensures that the flight crew can communi cate easily and clearly when separated from each other or operating in crowded or otherwise noisy ar eas. Where possible, members of the operation
that do not have a radio shall communicate with the PIC through the observer to avoid unnecessary distractions for the PIC. A fully charged mobile ph one shall be present in order to contact emergency services if required (Appendix B2).



### 2.7 Weather Checks Weather can greatly affect the operation and effect iveness of the UAS. Therefore, Martinez Aerial
Video Services shall obtain and document weather in formation as part of the pre-flight procedure (refer to Part B, 1.7) and when arriving on site (A ppendix B3). Weather conditions must be within operating limitations and conditions of the UAS (se e Part A, 11 and Appendix F or Appendix G) when operating the UAS. Caution shall be taken by Martin ez Aerial Video Services when weather forecasts indicate conditions that fall outside of the UAS op erating limitations. This could lead to reschedulin g or cancellation of the operation when weather conditio ns do not improve.

Wind speed will be measured by using a wind measure ment device and recorded in the MVAS ONSITE CHECKLIST (Appendix B-4) The PIC is responsib le for judging whether he/she is able to fly in the situation he is presented with. Even when the P IC is capable of flying in high crosswinds, the images that are received from the camera might be t oo unstable which may lead to a delay or cancellation of the operation.



### 2.8 Charging and fitting Batteries Batteries are charged from Martinez Aerial Video Se rvices home base. Batteries are all uniquely numbered, starting from one. Batteries are stored a t room temperature in separate storage boxes; containing only the batteries for a single type and model of UAS, so batteries for different systems cannot be confused with one another. Battery manage ment is performed by using the battery charge log (Appendix C4), in which the status of all batte ries is kept and updated. Separate charge logs areIssue 1.0 28 June 2015 22

Copyright © 2015 Martinez Aerial Video Services kept for both systems (C4). The charging and fittin g of the batteries is one of the responsibilities o f the PIC (refer to Part A, 8.3). A battery checker is us ed to check the status of each battery before being fitted onto the UAS before each flight. Batteries s hall not be used for flight if their charge status is
lower than 99%.



### 2.9 Loading of equipment Martinez Aerial Video Services its UAS are capable of being fitted with a camera system to shoot aerial footage. The camera is loaded onto a three -axis electronic stabilization gimbal that stabiliz es the camera during flight. This electronic gimbal is attached to the airframe of the UAS. The total wei ght of the UAS, including the camera and gimbal shall n ot exceed the MTOM (refer to Part A ,9) as specified by DJI Innovations.

The PIC is responsible for the correct and safe loa ding of the camera to the UAS (Part A 8.2). The PIC
shall ensure himself of the correct and safe loadin g of the camera to the UAS by completing the arriva l checklist (Appendix B3) and the pre-flight checklis t (refer to Part B, 2.9) (Appendix B5).



### 2.9 Pre-flight Checks The final checklist that has to be completed is the pre-flight checklist (Appendix B5), which is done by the PIC. Completing the pre-flight checklist is the responsibility of the PIC (refer to Part A, 8.2). This
checklist is used to confirm the airworthiness of t he UAS and to safely power on the UAS to start the operation. If any fault is found during the pre-fli ght checks, the PIC shall be responsible for callin g the
course of action to fix the fault. After a fault is fixed, another attempt can be made to complete the full pre-flight checklist.



### 3. FLIGHT PROCEDURES

3.1 Start The UAS is started as part of completing the pre-fl ight checklist (Appendix B5). By completing the pre

flight checklist, Martinez Aerial Video Services en sures that the UAS is ready for take-off, the crew is ready and that public is a safe distance away. The PIC calls “TAKING OFF” when the motors are
started.

Procedure:

• SWITCH ON, CHECK BATTERY POWER IS WITHIN SAFE PARA METERS, ENSURE
TRIMS ARE NUETRAL AND ALL SWITCHES ARE IN THERE COR RECT POSITIONS

• SWITCH ON AND CONFIRM CORRECT OPERATION OF THE CAM ERA

• ENSURE AIRCRAFT IS LEVEL ON THE CALIBRATION PLATFO RM

• CALL " CLEAR PROPS " AND CONNECT FLIGHT BATTERY

• WAIT FOR DIAGNOSTIC TO FINISH & GPS LOCK TO BE EST ABLISHED

• CHECK FUNCTION & QUALITY OF A/V LINK FROM CAMERA

• TEST FOR CONTROL AND OPERATION

• ENSURE TRANSMITTER DISPLAYS ARE CONNECTED

• START RECORDING

• REPOSITION AIRCRAFT IN TAKE OFF AREA ON LEVEL GROU ND FACING INTO WIND

• ENSURE ALL CREW, PUBLIC & CLIENT ARE IN CORRECT SA FE POSITIONS

• DO WE HAVE CLEARENCE FROM AIR TRAFFIC CONTROL IF R EQUIRED?

• CALL " TAKING OFF " AND START MOTORS (#Left Transmitter Stick to Bott om Right Corner & Right Transmitter Stick to Bottom Left Corner)



### 3.2 Take-off When the UAS has been powered on, the PIC takes one quick final look around, checks with theIssue 1.0 28 June 2015 23

Copyright © 2015 Martinez Aerial Video Services observer that they agree it is safe to fly, powers up and takes off as described in the pre-flight che cklist (Appendix B5).



### 3.3 In flight After taking off, telemetry data is checked to see if it responds correctly to the change in the UAS position. Throughout the entire flight, the crew sh all work together by maintaining clear communications with each other, listening for batte ry warnings, remaining cautious of airspace infringements, other aircraft operations, obstacles , public encroachments or any other hazards that could lead to aerial collision or otherwise endange r the safe operation of the UAS.



### 3.4 Landing Before landing, the PIC shall check with the observ er that the landing area is readily available for u se and no operating limitations shall be exceeded duri ng the landing. All crew members shall be informed that the UAS will proceed to land in the landing ar ea. When the UAS is hovering over the landing area, the PIC will take a quick look below the aircraft t o confirm all is clear. The PIC calls “LANDING” and lands the UAS (Appendix B5).



### 3.5 Shutdown Upon touchdown, the motors of the UAS shall immedia tely be stopped by the PIC. The PIC then walks toward the UAS, disconnects the flight battery and calls “SAFE”. The aircraft can then be removed from the landing area. Martinez Aerial Video Servi ces ends the operation by completing the post-fligh t checklist (Appendix B6).

Procedure:

• UPON TOUCHDOWN EMMIDIATELY STOP MOTORS (#Left Tran smitter Stick to Bottom Right Corner & Right Transmitter Stick to Bottom Left Cor ner)

• WALK TO AIRCRAFT, DISCONECT FLIGHT BATTERY AND CAL L " SAFE "

• REMOVE AIRCRAFT FROM LANDING AREA

• RECORD FLIGHT TIME DETAILS IN PILOTS LOGBOOK & BAT TERY LOGBOOK

• SWITCH OFF TRANSMITTER

• STOP RECORDING AND SWITCH OFF

• CHECK FOR DAMAGE, WEAR, TIGHTNESS OF FITTINGS, CON DITION AND SECURE
FITMENT OF PROPELLERS AND SECURE ATTATCHMENT OF CAM ERA

• REMOVE FLIGHT BATTERY FROM AIRCRAFT, CHECK RESIDUA L BATTERY %, RECORD
DETAILS IN BATTERY LOGBOOK & PLACE ON CHARGE IN LIP O SAFE BAG PROVIDED THAT THE BATTERY IS NOT WARM (If So Allow to Cool)

• REMOVE MEMORY CARD FROM CAMERA AND BACK UP TO COMP UTER

• REVIEW IMAGES AND DISCUSS WITH CREW AND OR CLIENT IF REQUIREDIssue 1.0 28 June 2015 24

Copyright © 2015 Martinez Aerial Video Services 

### 4. EMERGENCY PROCEDURES

When an emergency procedure has to be performed bec ause of the occurrence of an incident or accident, the procedures as described in Part A, 13 shall be performed. Emergency procedures have
been defined for several scenarios that could occur with the type of UAS that are used by Martinez Aerial Video Services. When possible, the PIC shall perform the standard landing procedure (refer to Part B, 3.4) as the final part of the emergency pro cedure. After the emergency procedure, the operation shall be reviewed (refer to Part B, 3.5) so the flight crew can immediately analyze what wen t wrong and learn from the situation.



### 4.1 General emergency procedures The following emergency procedures are generally ap plicable for all of Martinez Aerial Video Services’s UAS. Emergency procedures that feature ( DJI Phantom 3 Pro).

4.1.1 Loss of primary control frequency A situation may occur in which the primary control frequency of the UAS is lost whilst the controller is powered on. The UAS shall hover automatically when communication with the controller is lost. The Failsafe feature (refer to Appendix F and Appendix G) is activated once communication with the
controller has been lost for more than 3 seconds. T he UAS shall use its Failsafe feature to ensure tha t the UAS will hover automatically and eventually ret urn to the landing point when the signal does not restore. When such a situation occurs, the followin g steps shall be taken by the flight crew: 1) PIC: Informs crew members of the situation by ca lling “CONTROL SIGNAL LOST” 2) PIC: Wait for a possible reconnection to the UAS within a short length of time. 3) PIC: While waiting, check controls to see if no buttons or switches have accidentally been pressed or switched.

IF THE CONNECTION WITH THE UAS IS RESTORED: I. PIC: Regain control of the UAS by toggling the c ontrol mode switch once. 2 II. PIC: Inform crew members of the situation by ca lling “CONTROL REGAINED” III. PIC: Safely navigate the UAS back to the landi ng area as quickly as possible. IV. PIC: Perform Landing procedure (refer to Part B , 3.4).

IF THE CONNECTION WITH THE UAS IS NOT RESTORED: After loss of signal for more than 3 seconds, the f light controller will calculate the safest route to the home position and control the aircraft to return ho me, hovering over the GPS start point and landing automatically (refer to Appendix F or Appendix G). When the Failsafe feature is activated, the following course of action applies:
I. PIC: Maintain VLOS with the UAS.
II. Observer: The observer shall ensure that the ta ke-off and landing area, which is where the GPS position of the UAS was defined, remains clear for the UAS to make an emergency landing. III. Observer: When the UAS strays off from the exp ected return path (refer to 4.1.8), inform members of the public, the police of the emergency situation, ATC of approximate height, heading, speed and flight endurance and attempt to keep safe separation between the public
and the UAS.
IV. PIC: When the UAS has returned to its GPS start point, perform shut-down procedures of the
UAS.

2 As specified in “A2 Flight Control System User Man ual V 1.18” (Refer to Part A, 5)Issue 1.0 28 June 2015 25

Copyright © 2015 Martinez Aerial Video Services 4.1.2 Aircraft battery failures An aircraft battery failure may occur, resulting in loss of power to multiple engines. In such a situa tion,
refer to Part B 4.2.1 DJI Phantom 3 Pro.

4.1.3 Transmitter or transmitter battery failure In case of a transmitter or transmitter battery fai lure, the control of the UAS will be lost. The UAS shall hover automatically when communication with the con troller is lost. The Failsafe feature (refer to Appendix F and Appendix G) is activated once commun ication with the controller has been lost for
more than 3 seconds. The UAS shall use its Failsafe feature to ensure that the UAS will hover automatically and eventually return to the landing point when the signal does not restore. When such a situation occurs, the following steps shall be take n by the flight crew: 1) PIC: Informs crew members of the situation by ca lling “CONTROL SIGNAL LOST”. 2) PIC: Check to see if no buttons or switches have accidentally been pressed or switched.

IF TRANSMITTER IS NOT POWERED ON: I. PIC: Swap batteries to see if the transmitter ca n be powered back on with a different battery. Keep checking with different batteries

IF THE CONNECTION WITH THE UAS IS RESTORED: I. PIC: Regain control of the UAS by toggling the c ontrol mode switch once. 3
II. PIC: Inform crew members of the situation by ca lling “CONTROL REGAINED” III. PIC: Safely navigate the UAS back to the landi ng area as quickly as possible. IV. PIC: Perform Landing procedure (refer to Part B , 3.4)

IF THE CONNECTION WITH THE UAS IS NOT RESTORED: After loss of signal for more than 3 seconds, the flight controller will calculate the safest route t o the home position and control the UAS to return home, h overing over the GPS start point and landing automatically. When the Failsafe feature is activat ed, the following course of action applies:
I. PIC: Maintain VLOS with the UAS.
II. Observer: The observer shall ensure that the ta ke-off and landing area, which is where the GPS position of the UAS is defined remains clear fo r the UAS to make an emergency landing. III. Observer: When the UAS strays off from the exp ected return path (refer to 4.1.8), inform members of the public, the police of the emergency situation, ATC of approximate height, heading, speed and flight endurance and attempt to keep safe separation between the public
and the UAS.
IV. PIC: When the UAS has returned to its GPS start point, perform shut-down procedures of the
UAS.

4.1.4 Malicious or accidental interference with con trol frequency Even though it is highly unlikely that malicious in terference with the control frequency may occur during the operation (refer to Part B, 2.6), one ca nnot exclude this situation from happening. Interference with the control frequency may result in a situation in which the signal is lost (refer t o Part B, 4.1.1) or may result in otherwise unexpected beh avior of the UAS. There are two situations that
should be considered when interference with the con trol frequency is identified:

Situation 1: Malicious interference When malicious interference is suspected or identif ied the following course of action applies: 1) PIC: Informs crew members of the situation by ca lling “CONTROL INTERFERENCE” 2) Observer: Call the local police and local air tr affic control to advise them of approximate height, heading, speed and flight endurance. 3) PIC: Maintain VLOS with the aircraft and be read y to regain control if/when the interference

3 As specified in “A2 Flight Control System User Man ual V 1.18” (Refer to Part A, 5)Issue 1.0 28 June 2015 26

Copyright © 2015 Martinez Aerial Video Services stops. 4) Observer: Keep operating area safe for members o f the public by informing and instructing them, closely watching the flight path of the UAS. 5) Observer: Lookout for possible suspects in the o perating area that might be interfering with
the controls.

IF/WHEN THE INTERFERENCE WITH THE UAS STOPS DURING FLIGHT: I. Inform crew members of the situation by calling “CONTROL REGAINED” II. Safely navigate the UAS back to the landing are a as quickly as possible. III. Perform Landing procedure (refer to Part B, 3. 4). IV. Talk with local police about the situation and possible suspicions.

Situation 2: Accidental interference 1) PIC: Informs crew members of the situation by ca lling “CONTROL INTERFERENCE” 2) PIC: Maintain VLOS with the aircraft and be read y to regain control if/when the interference stops, closely watching the flight path of the UAS. 3) Observer: Keep operating area safe for members o f the public by informing and instructing
them.

Note: When signal interference occurs, the flight c ontroller may activate the Failsafe feature (refer to Appendix F or Appendix G) and will calculate the sa fest route to the home position and control the UAS to return home, hovering over the GPS start poi nt and landing automatically.

4.1.5 Pilot incapacitation An emergency situation may occur in which the pilot is incapacitated and may therefore not be able to operate the UAS. In such a situation, it depends on the composition of the flight crew which course of action applies:

Situation 1: 1 PIC (incapacitated), 1 Observer 1) Observer: Calls “PILOT INCAPACITATED”. 2) Observer: Toggles the Failsafe switch on the con troller (refer to Appendix F or Appendix G). This activates the Failsafe feature, which ensures the UAS safely reaches the landing area
and auto-lands itself. 3) Observer: Makes sure the landing area is safe an d free of any public for the UAS to safely auto-land. 4) Observer: Calls emergency services that will ass ist the PIC. 5) Observer: Checks whether the PIC is in a stable condition and otherwise applies first-aid techniques to help the PIC. 6) Observer: If/When the incapacitated PIC is in a stable condition, the observer shall ensure a safe operating area by informing and instructing me mbers of the public if needed.

Situation 2: 1 PIC (incapacitated), 1 Observer 1) Observer: Toggles the Failsafe switch (Return-to -home) on the controller (refer to Appendix F or Appendix G). This activates the Failsafe feature , which ensures the UAS safely reaches the landing area and auto-lands itself. 2) Observer: Calls emergency services that will ass ist the PIC. 3) Observer: Checks whether the PIC is in a stable condition and otherwise applies first-aid techniques to help the PIC. 4) Observer: Attempts to get help from members of t he public if possible that can take over helping the PIC. 5) Observer: Makes sure the landing area is safe an d free of any public for the UAS to safely
auto-land.Issue 1.0 28 June 2015 27

Copyright © 2015 Martinez Aerial Video Services 4.1.6 Aircraft incursion An aircraft incursion may occur when another operat or or aircraft breaches the operating limitations (Part A, 11 and Appendix F or Appendix G) of the UA S. The following course of action applies: 1) All crew members: If a crew member notices a pos sible aircraft incursion, the call “AIRCRAFT INCURSION” is made to notify all crew members of th e situation. 2) PIC: Attempt to prevent aerial collision by keep ing VLOS with the UAS and directing it away
from the other aircraft. 3) Observer: Informs the PIC about the position and course of the other aircraft so the PIC can respond accordingly. 4) Observer: Observes the operating area to identif y possible other operators that might control the other aircraft. If the operator is found, he ca n be instructed to land his/her aircraft.

4.1.7 View incursion During the operation, the PIC may lose its VLOS wit h the UAS. This emergency procedure shall be initiated when the view incursion lasts longer than three seconds (as estimated by the PIC). If this situation occurs, the following course of action ap plies: 1) PIC: Bring the aircraft in a hover position by n ot touching the controls. 2) PIC: Informs the crew of the situation by callin g “VLOS LOST” 3) Observer: Attempts to maintain or regain VLOS wi th the aircraft to instruct the PIC by changing his/her position on the ground. 4) PIC: Changes his/her own position on the ground to re-establish VLOS with the UAS.

IF THE OBSERVER HAS VLOS WITH THE UAS I. Observer: Instructs the position on the ground t hat the PIC should take to regain VLOS.
II. Observer: Maintains VLOS with the UAS to instru ct the PIC if the UAS should need to change its position (i.e. to prevent collision with object /surroundings).

WHEN THE PIC REGAINS VLOS WITH THE UAS I. PIC: Informs the crew of the situation by callin g “VLOS ESTABLISHED” II. PIC: Safely navigate the UAS back to the landin g area as quickly as possible. III. PIC: Perform Landing procedure (refer to Part B, 3.4)

4.1.8 Fly away actions A situation might occur in which the UAS becomes un responsive to the flight controls of the PIC and flies away from the operating area. If this situati on occurs, the following course of action applies: 1) PIC: Informs the crew of the situation by callin g “FLY AWAY” 2) PIC: Wait for a possible reconnection to the UAS within a short length of time. 3) PIC: While waiting, check controls to see if no buttons or switches have accidentally been pressed or switched.

IF CONTROL OF THE UAS IS REGAINED: I. PIC: Inform crew members of the situation by cal ling “CONTROL REGAINED” II. PIC: Safely navigate the UAS back to the landin g area as quickly as possible. III. PIC: Perform Landing procedure (refer to Part B, 3.4)

IF CONTROL OF THE UAS CANNOT BE REGAINED: I. Observer: Call local police to inform them of th e situation. Call local air traffic control to advi se them of approximate height, heading, speed and flig ht endurance. II. PIC: Keep VLOS with the UAS and attempt to foll ow its position III. Observer: Keep VLOS with the UAS and attempt t o follow its position on ground. IV. Observer: Keep surrounding area of the UAS safe for members of the public by informing and instructing them.Issue 1.0 28 June 2015 28

Copyright © 2015 Martinez Aerial Video Services V. Payload operator (if part of the crew): Watch th e video feed received from the camera to
determine the location and direction of the UAS. VI. PIC: Attempt to regain control of the aircraft continuously by checking the controller and
batteries.

IF THE SITUATION RESULTS IN A LOSS OF POWER Refer to Part B, 4.2 Situation 2.

4.1.9 Loss of UAS A situation may occur in which the UAS is lost duri ng the operation as the result of mechanical failur e or pilot error. In this situation, the following co urse of action applies: 1) PIC: Informs the crew of the situation by callin g “UAS LOST”. 2) PIC: Executes power-off procedure on the flight controller to possibly stop the engines if these are still running. 3) Observer: Makes way to the crash site as quickly as possible. 4) Observer: Calls emergency response services if n eeded and informs local police about the
situation. 5) Observer & PIC: Secure the area where the UAS ha s come down by keeping the members of the public at a safe distance of at least 50 meters

. 6) PIC: Initiates accident investigation procedure (Refer to part A – 15).

4.1.10 Loss of flight controller A situation may occur in which the PIC loses the ab ility to control the UAS with the flight controller . A possible cause for this situation is a technical fa ilure of the flight controller itself. If this occu rs, execute the emergency procedure as described in Part B, 4.1 .3. It is also possible that the controller is hijacked. If this situation occurs, the following c ourse of action applies: 1) PIC: Informs crew members of the situation by ca lling “CONTROL HIJACK” 2) Observer: Call the local police to and local air traffic control to advise them of approximate height, heading, speed and flight endurance. 3) PIC: Attempt to maintain VLOS with the UAS and n egotiate with the suspect to regain the
controller. 4) Observer: Keep operating area safe for members o f the public by informing and instructing them, closely watching the flight path of the UAS. 5) All flight crew: Wait for local police to respon d to the situation and assist them in any way they request. Ensure the safety of the public and person al safety.

IF/WHEN CONTROL IS REGAINED DURING FLIGHT: I. Inform crew members of the situation by calling “CONTROL REGAINED” II. Safely navigate the UAS back to the landing are a as quickly as possible. III. Perform Landing procedure (refer to Part B, 3. 4) IV. Talk with local police about the situation and suspicions.

4.1.11 Public encroachment During the operation, the UAS and the flight team m ay attract the attention from members of the public in the operating area. Even though Martinez Aerial Video Services shall take precautionary measures (refer to Part A, 2.5) to limit the chances of publ ic encroachment, the situation may still occur. If the situation occurs, the following procedure applies: 1) Observer: Notifies the PIC by calling “PUBLIC EN CROACHMENT” of the situation on ground. 2) PIC: Maintains VLOS with the UAS and is only con cerned with the safe operation of the UAS. The PIC makes sure to position the UAS in a holding position at a safe distance from the public.Issue 1.0 28 June 2015 29

Copyright © 2015 Martinez Aerial Video Services 3) Observer: Ensures the safety of the PIC and ther eby control of the UAS by making sure the PIC does not get distracted from flying the UAS. 4) Observer (and payload operator): When the safety of the PIC is guaranteed, the observer shall inform and instruct members of the public to clear the area.

WHEN THE OBSERVER MANAGES TO CLEAR THE AREA: I. Observer: Notifies the PIC by calling “PUBLIC CL EAR”. II. PIC: Safely navigate the UAS back to the landin g area as quickly as possible. III. PIC: Perform Landing procedure (refer to Part B, 3.4)

WHEN THE OBSERVER DOES NOT MANAGE TO CLEAR THE AREA : I. Observer: Notifies PIC by calling “PUBLIC WON’T CLEAR” II. Observer: Keeps the PIC focused on controlling the UAS and informs the PIC about possible landing areas. III. PIC: Notify the flight crew of the intention t o make an emergency landing by calling
“IMMEDIATE LANDING” IV. PIC: Initiate landing procedure immediately. Wh en a predetermined landing area is nearby that is clear of any members of the public, the PIC will attempt to land the UAS in this area. Otherwise, the PIC shall identify the nearest safe area to land the aircraft safely. V. PIC: Communicate the location of the landing are a to the observer. VI. Observer: Attempt to keep the intended landing area clear to ensure the safety of members of the public and the flight team. VII. PIC: Safely land the UAS in the landing area a nd perform shut-down procedures (Refer to Part B, 3.5)

4.1.12 Fire A situation may occur in which the UAS catches fire during the operation. If a fire is suspected by an y member of the flight team or a member of the public , the following course of action applies:

1) All flight crew: Make sure the PIC is notified o f the situation by calling “FIRE”. 2) PIC: Notify the flight crew of the intention to make an emergency landing by calling
“IMMEDIATE LANDING” 3) Observer: Informs the PIC about possible landing areas. 4) PIC: Initiate landing procedure immediately. Whe n a predetermined landing area is nearby, the PIC will attempt to land the UAS in this area. Otherwise, identify the nearest safe area to
land the aircraft. 5) PIC: Communicate the location of the landing are a to the observer. 6) Observer: Clear the intended landing area to ens ure public safety. Make sure to ensure personal safety as well and never position yourself directly under the UAS. 7) Observer: Keep operating area safe for members o f the public by informing and instructing them, closely watching the flight path of the UAS. 8) PIC: Attempt to maneuver the UAS in such a way t hat it never flies above any members of the public or a member of the flight team. 9) PIC: Safely land the UAS in the landing area and perform normal shut-down procedures (Refer to Part B, 3.5).



### 4.2 DJI Phantom 3 Pro Emergency Procedures The following emergency procedures apply specifical ly for the DJI Phantom 3 Pro :Issue 1.0 28 June 2015 30

Copyright © 2015 Martinez Aerial Video Services 4.2.1 Loss of power to propulsion/engine When loss of power to the propulsion or one of the engines occurs, the following emergency procedure shall be performed. There are two distinc t situations that should be considered and each has a different emergency procedure:

Situation 2: Loss of power to multiple engines The loss of power to multiple engines will result i n a crash of the UAS (refer to 4.1.9). 1) PIC: Call “ALL POWER LOST” to inform crew member s of the emergency situation 2) PIC: Maintain VLOS with the UAS. 3) Observer: If possible, notify the public of the emergency situation and when possible clear the area where the UAS might crash/come down. Ensure pe rsonal safety while doing so. 4) All crew: Be cautious for the crashing UAS and e nsure personal safety. 5) PIC: Go to crash site when the UAS has come down and start accident/incident procedures. 6) Observer: Keep members of the public safe and aw ay from the crash site.

4.2.2 Low battery procedure A situation may occur in which the PIC is notified that the batteries of the transmitter and/or the batteries of the UAS are running low.

When the batteries for the transmitter that Martin ez Aerial Video Services uses are running low, it w ill notify the PIC of a low-battery situation with an a udible alarm when the battery voltage reaches 5.2V. When the battery voltage reaches 3.9V, the transmit ter will be turned off automatically, in which case the procedure found in Part B, 4.1.3 applies.

When the batteries for the DJI Phantom 3 Pro are r unning low, the PIC is notified by its telemetry da ta on the flight controller and the LED lights on the UAS. When either the batteries of the flight contro ller and/or the batteries of the UAS are low, the follow ing procedure applies:

1) PIC: Informs crew members of the situation by ca lling “LOW BATTERY” 2) PIC: Notify the flight crew of the intention to make an emergency landing by calling
“IMMEDIATE LANDING” 3) Observer: Informs the PIC about possible landing areas. 4) PIC: Initiate landing procedure immediately. Whe n a predetermined landing area is nearby, the PIC will attempt to land the UAS in this area. Otherwise, identify the nearest safe area to
land the aircraft. 5) PIC: Communicate the location of the landing are a to the observer. 6) Observer: Clear the intended landing area to ens ure public safety. Make sure to ensure personal safety as well and never position yourself directly under the UAS. 7) Observer: Keep operating area safe for members o f the public by informing and instructing them, closely watching the flight path of the UAS. 8) PIC: Attempt to maneuver the UAS in such a way t hat it never flies above any members of the public or a member of the flight team. 9) PIC: Safely land the UAS in the landing area and perform normal shut-down procedures (Refer to Part B, 3.5)

4.2.3 Loss of GPS signal The DJI A2 flight controller which is used on the D JI Phantom 3 Prouses GPS data to inform the PIC of the UAS its position. It is also used for the au to-land feature of the aircraft. When the GPS signa l is lost, the PIC will see that there is no/unresponsiv e positioning data shown on the flight controller. It should be noted that when the GPS signal is lost, t he auto-land feature does not function. If this situation occurs, the following course of action ap plies:Issue 1.0 28 June 2015 31

Copyright © 2015 Martinez Aerial Video Services 1) PIC: Informs the flight crew of the situation by calling “GPS LOST”. 2) PIC: Maintains VLOS with the UAS and holds the U AS in a hovering position waiting for the GPS signal to possibly restore. 3) PIC: Fly the UAS back to the landing area. 4) Observer: Makes sure the landing area is clear f or the UAS to land. 5) PIC: Safely land the UAS in the landing area and perform shut-down procedures (Refer to Part B, 3.5)



### 4.3 DJI Phantom 3 Pro Emergency Procedures

The following emergency procedures apply specifical ly for the DJI Phantom 3 Pro:

4.3.1 Loss of power to propulsion/engine When loss of power to the propulsion or one of the engines occurs, the following emergency procedure shall be performed. The loss of power to multiple engines will result in a crash of the UAS (refer to 4.1.9).

1) PIC: Call “ALL POWER LOST” to inform crew member s of the emergency situation 2) PIC: Maintain VLOS with the UAS. 3) Observer: If possible, notify the public of the emergency situation and when possible clear the area where the UAS might crash/come down. Ensure pe rsonal safety while doing so. 4) All crew: Be cautious for the crashing UAS and e nsure personal safety. 5) PIC: Go to crash site when the UAS has come down and start accident/incident procedures. 6) Observer: Keep members of the public safe and aw ay from the crash site.

4.3.2 Low battery procedure A situation may occur in which the PIC is notified that the batteries of the transmitter and/or the batteries of the UAS are running low.

When the batteries for the C1 controller for the DJ I Phantom 3 Pro are running low, it will notify the PIC of a low-battery situation through the battery LEDs on the front of the controller and with an audible alarm . When the battery voltage drops belo w 4V, the transmitter will be turned off automatically, in which case the procedure found in Part B, 4.1.3 applies.

When the batteries for the DJI Phantom 3 Pro are ru nning low, the PIC is notified by its telemetry dat a on the flight controller and the LED lights on the UAS. When either the batteries of the flight contro ller and/or the batteries of the UAS are low, the follow ing procedure applies:

1) PIC: Informs crew members of the situation by ca lling “LOW BATTERY” 2) PIC: Notify the flight crew of the intention to make an emergency landing by calling
“IMMEDIATE LANDING” 3) Observer: Informs the PIC about possible landing areas. 4) PIC: Initiate landing procedure immediately. Whe n a predetermined landing area is nearby, the PIC will attempt to land the UAS in this area. Otherwise, identify the nearest safe area to
land the aircraft. 5) PIC: Communicate the location of the landing are a to the observer. 6) Observer: Clear the intended landing area to ens ure public safety. Make sure to ensure personal safety as well and never position yourself directly under the UAS. 7) Observer: Keep operating area safe for members o f the public by informing and instructing them, closely watching the flight path of the UAS.Issue 1.0 28 June 2015 32

Copyright © 2015 Martinez Aerial Video Services 8) PIC: Attempt to maneuver the UAS in such a way t hat it never flies above any members of the public or a member of the flight team. 9) PIC: Safely land the UAS in the landing area and perform normal shut-down procedures (Refer to Part B, 3.5)

4.3.3 Loss of GPS signal The flight controller of the DJI Phantom 3 Pro uses GPS data to inform the PIC of the UAS its position

. It is also used for the auto-land feature of the ai rcraft. When the GPS signal is lost, the PIC will s ee that there is no/unresponsive positioning data show n on the flight controller. It should be noted that when the GPS signal is lost, the auto-land feature does not function. If this situation occurs, the following course of action applies:

1) PIC: Informs the flight crew of the situation by calling “GPS LOST”. 2) PIC: Maintains VLOS with the UAS and holds the U AS in a hovering position waiting for the GPS signal to possibly restore. 3) PIC: Fly the UAS back to the landing area. 4) Observer: Makes sure the landing area is clear f or the UAS to land. 5) PIC: Safely land the UAS in the landing area and perform shut-down procedures (Refer to Part B, 3.5)Issue 1.0 28 June 2015 33

Copyright © 2015 Martinez Aerial Video Services 

### INTENTIONALLY LEFT BLANKIssue 1.0 28 June 2015 34

Copyright © 2015 Martinez Aerial Video Services 

### APPENDIX A – FAA PERMISSION/EXEMPTIONS FOR AERIAL W ORK

Exemption has not yet been obtained (First issue of OPS Manual).Issue 1.0: 28 June 2015 35

Copyright © 2015 #

CompanyName 

### APPENDIX B – SITE SURVEY, OPERATION AND FLIGHT CHEC KLISTS

B1: Pre-site survey



### SITE NAME
JOB NUMBER DATE LATITUDE & LONGITUDE:

ft



### TEAM

PILOT IN COMMAND:

OBSERVER: VEHICULAR ACCESS: YES NO

UAV REGISTRATION:

HELPER 1:

HELPER 2:



### LOCATION

ITEM ACTION (Use skydemon light, go ogle earth & metcheck) 

### FINDING

AIRSPACE What is the Airspace? (A,C,D,E,F,G) - Do I need ATC permission?

TERRAIN What is the Terrain? (Flat, Mountainous, B oggy)

PROXIMITIES Other Aircraft (Aerodromes, Heli Pads, Model Sites)

HAZARDS Live Firing, High Intensity Radio Transmissions, G as Venting

RESTRICTIONS Nuclear Power Stations, Prisons

SENSITIVITIES Nature Reserves, Recreational Areas, Bye Laws

PEOPLE Local Habitation (Do we need to Letter Drop )

LIVESTOCK Local Farms

PERMISSION Local Authority, Land Owner, Military S pace

ACCESS Public Right of Way, Gates & Roads

FOOTPATHS Public Footpaths, Bridal Paths

ALTERNATE Alternative Operational / Take Off Sites

RISK REDUCTION Can the job be done at another time to avoid Schoo l times etc

WEATHER 24 hour forecast

NOTAMS Any Notice to Airmen that may effect operat ions



### PRE NOTIFICATIONS If Notified Date, Time & Conta ct Name

LOCAL AIR TRAFFIC CONTROL:

REGIONAL AIR TRAFFIC CONTROL:

MILITARY CONTROL:

NOTICE TO AIRMEN: 

# PRE SITE SURVEY

DOWLOADED MAP TO GROUNDSTATION: (Tick) ALTITUTUDE FROM SEA LEVEL:

WORK REQUIRED:

DATE WORK REQUIRED:Issue 1.0: 28 June 2015 36

Copyright © 2015 #

CompanyNameITEMACTION / CHECKTICKAirframeCheck Condition & AirworthinessITEMACTION / CHECKTICKCamera MountCheck Condition & FunctionalityGround Station & LeadsCheck Condition & FunctionalityFlight Controller / Transmitter(s)Check FunctionalityCamera Monitor & LeadsCheck Condition & FunctionalityCalibration PlatformCheck ConditionA / V Receiver & LeadsCheck Condition & FunctionalityTelemetry Receiver & LeadsCheck Condition & FunctionalityITEMACTION / CHECKTICKLaptop & LeadsCheck Condition & FunctionalityCamera(s) & Lens(s)Check Condition & FunctionalityMobile Phone & Emergency No'sCheck Condition & FunctionalityCamera Connection LeadsCheck ConditionAnemometerCheck Condition & QuantityCamera Memory CardsCheck Condition & SpaceFirst Aid Kit & Fire ExtinguisherCheck Condition & ContentsCamera to Airframe LanyardCheck Condition & SecurityCrew IdentificationCheck Requirements & QuantityCamera Attachment BoltCheck ConditionFluorescent Jacket(s) / Hard HatsCheck Condition & QuantityTwo Way RadiosCheck Condition, Charge & FunctionITEMACTION / CHECKTICKClothing (Boots, Coat, Gloves)Check ConditionMulti Function Battery ChargerCheck Condition & FunctionalityAir Navigation MapCheck ConditionRequired Charger LeadsCheck ConditionChecklists, Manuals & LogbooksCheck Condition & CurrentBattery CheckerCheck FunctionalityNotepad & PensCheck ConditionSite Assessment FormCheck ConditionITEMACTION / CHECKTICKSigns, Safety Tape, ConesCheck Condition & QuantityScrewdrivers (Flat / Cross Drive)Check ConditionAllen KeysCheck ConditionITEMACTION / CHECKTICKPliers (Standard / Long Nose)Check ConditionFlight Battery PacksCharge & Check ConditionCable Ties (Various Sizes)Check Condition & QuantityTransmitter Battery PacksCharge & Check ConditionSide CuttersCheck ConditionCamera Battery PacksCharge & Check ConditionNylock Propeller NutsCheck Condition & QuantityGround Station BatteryCharge & Check ConditionSpare Props. (Tractor & Pusher)Check Condition & QuantityCharger Battery PacksCharge & Check ConditionSmall Socket SetCheck ConditionMobile Phone BatteryCharge & Check ConditionEMBARKATION CHECKLIST B2: Embarkation checklistIssue 1.0: 28 June 2015 37

Copyright © 2015 #

CompanyName 

### B3: Arrival checklist



# ARRIVAL CHECKLIST

ITEM ACTION / CHECK TICK

SITE SURVEY CARRY OUT SITE SURVEY WITH OBSERVER

FLIGHT PLAN / BRIEF CONFIRM FLIGHT PLAN & BRIEF CREW, OBSERVER & CLIENT

AIRFRAME UNLOAD & CHECK AIRFRAME FOR ANY DAMAGE IN TRANSIT

CAMERA ATTATCH TO PLATFORM & FIT SAFETY LANYARD

A/V CONNECTION INSERT A/V PLUG AND SECURE PROPELLERS CHECK SECURING NUTS FOR TIGHTNESS (Repla ce if Removed)

CALIBRATION PLATFORM POSITION AS REQUIRED & ENSURE LEVEL WITH SPIRIT
LEVEL GROUND STATION SETUP, SWITCH ON AND TEST OPERATION
A/V MONITOR SETUP, SWITCH ON AND TEST OPERATION

CREW IDENTIFICATION BADGES ISSUE AS REQUIRED

HARD HAT / FLOURESCENT JACKETS ISSUE AS REQUIRED

TWO WAY RADIOS ISSUE AS REQUIRED

FIRST AID KIT POSITION TO BE EASILY ACCESSIBLE & IN FORM CREW OF LOCATION

FIRE EXTINGUISHER POSITION TO BE EASILY ACCESSIBLE & INFORM CREW OF LOCATION

CREW / HELPERS POSITIONAS REQUIRED TO MAINTAIN SAFE FLYING ZONE
CORDENS, SIGNS & SAFETY TAPE SETUP AS REQUIRED TO MAINTAIN SAFE OPERATIONIssue 1.0: 28 June 2015 38

Copyright © 2015 #

CompanyName 

### B4: On-site survey checklist



## DATE WIND SPEED

KNOTS



## PILOT: TEMP. DIRECTION
OBSERVER: *C



## ITEM CHECK FINDING

OBSTRUCTIONS

VIEW LIMITATIONS Anything that may impair line of sight vision PEOPLE Is a Cordon required or some kind of crowd control LIVESTOCK Any Animals or Wildlife SURFACE Flat Surface, Rough, Sloped, Wet

PERMISSION Do We Have the Land Owners Permission PUBLIC Public Right of Way, Footpaths, Gates

AIR TRAFFIC Do We Need & or Have Clearance
COMMUNICATION Two Way Radios Required PROXIMITY Are We Far Enough Away from Buildings et c. TAKE OFF AREA Where is the Safest Convenient Posit ion
LANDING AREA Where is the Safest Convenient Positi on OPERATIONAL ZONE Are there Any Hazards or Obstruct ions
EMERGENCY AREA Where is the Safest Convenient Posi tion
HOLDING AREA Where is the Safest Convenient Positi on



## CONTACT NUMBERS

PILOT:
OBSERVER:
CLIENT:
LOCAL POLICE:
LOCAL HOSPITAL:
LOCAL AIR TRAFFIC CONTROL:
EURO USC:

NOTES: 

# ON SITE SURVEY

Masts, wires, Buildings, Train Lines, Trees, Lakes

, Rivers, Canals or Industrial HazardsIssue 1.0: 28 June 2015 39

Copyright © 2015 #

CompanyName 

### B5: Pre-flight checklist



# PRE FLIGHT CHECKLIST
ITEM ACTION / CHECK TICK

AIRFRAME CHECK FOR DAMAGE, WEAR, TIGHTNESS OF FITTINGS, COND ITION AND SECURE

FITMENT OF PROPELLERS AND SECURE ATTATCHMENT OF CAM ERA

FLIGHT BATTERY NOTE BATTERY NUMBER IN BATTERY LOGBOO K, RECORD PRE-FLIGHT BATTERY POWER % AND FIT INTO AIRFRAME (No Lower than 90%) TRANSMITTER(S) SWITCH ON, CHECK BATTERY POWER IS WIT HIN SAFE PARAMETERS, ENSURE

TRIMS ARE NUETRAL AND ALL SWITCHES ARE IN THERE COR RECT POSITIONS

CAMERA SWITCH ON AND CONFIRM CORRECT OPERATION

AIRFRAME ENSURE AIRCRAFT IS LEVEL ON THE CALIBRATION PLATFOR M

FLIGHT BATTERY CALL " CLEAR PROPS " AND CONNECT FLIGHT BATTERY

SELF DIAGNOSTIC WAIT FOR DIAGNOSTIC TO FINISH & GPS LOCK TO BE ESTABLISHED (Flashing Blue Light)

MONITOR CHECK FUNCTION & QUALITY OF A/V LINK FROM CAMERA

CALIBRATION MOVE LEFT TRANSMITTER STICK TO TOP LEFT CORNER & WA IT FOR BEEP

SAVE CALIBRATION MOVE LEFT TRANSMITTER STICK TO TOP RIGHT CORNER & W AIT FOR BEEP

CAMERA PLATFORM TEST FOR CONTROL AND OPERATION

TELEMETRY LINK ENSURE GROUND STATION AND TRANSMITTER DISPLAYS ARE CONNECTED

FLIGHT PLAN LOAD IN FLIGHT PLAN FROM GROUND STATION IF REQUIRED (Beep for Each Waypoint)

CAMERA START RECORDING

AIRCRAFT ALIGNMENT REPOSITION AIRCRAFT IN TAKE OFF A REA ON LEVEL GROUND FACING INTO

WIND
CREW, PUBLIC & CLIENT ENSURE ALL CREW, PUBLIC & CLIENT ARE IN CORRECT SAF E POSITIONS

CLEARENCE DO WE HAVE CLERENCE FROM AIR TRAFFIC CONTROL IF REQ UIRED?

POWER UP CALL " TAKING OFF " AND START MOTORS (Left Transmitter Stick to Botto m Right Corner)
TAKE OFF TAKE ONE FINAL QUICK LOOK AROUND, CHECK WIT H OBSERVER THAT THEY
AGREE IT IS SAFE TO FLY, POWER UP AND TAKE OFF

COMMUNICATION THROUGHOUT ENTIRE FLIGHT STAY IN AUDIA BLE CONTACT WITH OBSERVER,
LISTEN FOR BATTERY WARNINGS, AIRSPACE INFRINGEMENTS OR PUBLIC

ENCROACHMENTS
LANDING BEFORE LANDING, CHECK WITH OBSERVER, HOVER O VER LANDING AREA. TAKE
A QUICK LOOK BELOW AIRCRAFT AND CALL " LANDING " AND THEN LAND.Issue 1.0: 28 June 2015 40

Copyright © 2015 #

CompanyName 

### B6: Post-flight checklist



# POST FLIGHT CHECKLIST
ITEM ACTION / CHECK TICK

TOUCHDOWN UPON TOUCHDOWN EMMIDIATELY STOP MOTORS (Le ft Transmitter Stick to Bottom

Left Corner)
POWER DOWN WALK TO AIRCRAFT, DISCONECT FLIGHT BATTER Y AND CALL " SAFE "

REMOVAL REMOVE AIRCRAFT FROM LANDING AREA

DATA RECORDING RECORD FLIGHT TIME DETAILS IN PILOTS LOGBOOK & BATTERY LOGBOOK

TRANSMITTER SWITCH OFF TRANSMITTER

CAMERA STOP RECORDING AND SWITCH OFF

AIRFRAME CHECK FOR DAMAGE, WEAR, TIGHTNESS OF FITTIN GS, CONDITION AND SECURE

FITMENT OF PROPELLERS AND SECURE ATTATCHMENT OF CAM ERA
BATTERY REMOVE FLIGHT BATTERY FROM AIRCRAFT, CHECK R ESIDUAL BATTERY %, RECORD

DETAILS IN BATTERY LOGBOOK & PLACE ON CHARGE IN LIP O SAFE BAG PROVIDED THAT THE BATTERY IS NOT WARM (If So Allow to Cool)

MEMORY CARD REMOVE FROM CAMERA AND BACK UP TO GROUND STATION

REVIEW REVIEW IMAGES AND DISCUSS WITH CREW AND OR CL IENT IF REQUIREDIssue 1.0: 28 June 2015 41

Copyright © 2015 #

CompanyName 

### APPENDIX C – RECORDS FOR EACH FLIGHT

C1: Aircraft Pilot and Crew LogIssue 1.0: 28 June 2015 42

Copyright © 2015 #

CompanyName 

### C2. Incident Log



### INCIDENT LOG

Date of
Incident Time of

incident Injuries/Damage Incident details Action taken / Incident Report Notes

e.g. Ongoing InvestigationIssue 1.0: 28 June 2015 43

Copyright © 2015 #

CompanyName 

### C3: Maintenance Log

MAINTENANCE LOG

DATE REASON FOR

MAINTENANCE WORK DONE PARTS REPLACED SYSTEM TESTED
YES OR NO NOTESIssue 1.0: 28 June 2015 44

Copyright © 2015 #

CompanyName 

### C4: Battery Charge Log

BATTERY
NUMBER BATTERY RESIDUAL

% BEFORE CHARGE DATE OF
CHARGE CHARGE INPUT

mAh FLIGHT

DURATION PRE-FLIGHT

BATTERY CHARGE % NOTES 

### BATTERY CHARGE LOGIssue 1.0: 28 June 2015 45

Copyright © 2015 #

CompanyName 

### C5: Software Update Log

SOFTWARE UPDATE LOG

DATE CURRENT

SOFTWARE/FIRMWARE
VERSION UPDATED

SOFTWARE/FIRMWARE
VERSION SUCCESFUL
INSTALLATION
YES OR NO SYSTEM TESTED
YES OR NO NOTESIssue 1.0: 28 June 2015 46

Copyright © 2015 Martinez Aerial Video Services 

### APPENDIX E – RISK ASSESSMENT FORMIssue 1.0: 28 June 2015 47

Copyright © 2015 Martinez Aerial Video Services 

### APPENDIX F – AIRCRAFT SYSTEMS – DJI PHANTOM 3 PRO

#DJI PHANTOM 3 PRO
General: Weight (including battery, propellers, and camera)
2.8 lbs. Diagonal size (including propellers)

23.2” Max Ascent Speed
16.5 FPS Max Descent Speed
10.5 FPS Hover Accuracy •Vertical: +/- 4” (when Vision Positioning is activ e) or +/- 8” (with GPS)
•Horizontal: +/- 5 FT Max Speed 36 MPH (ATTI mode, no wind)
Max Altitude Above Sea Level 19,600 FEET Operating Temperature

32 0 – 104 0 F
GPS Mode
GPS/GLONASS Command and Control Frequency
2.4 GHz

Engines Number of engines: 4 Engine type: Brushless Electric Motor Power capacity (W): 100 (max) Battery: LiPo 4480 mAh 15.2VIssue 1.0: 28 June 2015 48

Copyright © 2015 Martinez Aerial Video ServicesIssue 1.0: 28 June 2015 49

Copyright © 2015 Martinez Aerial Video Services a. Operating Limitations and Conditions:

Item Limitations (as specified by manufacturer 4 )

Operational Ceiling 19,600 FEET Operational Endurance 23 minutes Maximum Speed at sea level

Weather Dry conditions

Maximum OAT 104 0 F

Minimum OAT 32 0 F Maximum Wind Speed 8 m/s (28.8 km/h)

b. Payload SpecificationIssue 1.0: 28 June 2015 50

Copyright © 2015 Martinez Aerial Video Services Item specification

Camera Type Sony EXMOR 1/2.3” Effective pixels: 12.4 M (total pixels: 12.76 M) Camera is permanently attached to
aircraft Gross weight 2.8 lbs.

DJI controller specifications:Issue 1.0: 28 June 2015 51

Copyright © 2015 Martinez Aerial Video ServicesIssue 1.0: 28 June 2015 52

Copyright © 2015 Martinez Aerial Video ServicesIssue 1.0: 28 June 2015 53

Copyright © 2015 Martinez Aerial Video Services c. Failsafe Feature DJI A2 Controller

The DJI A2 Flight Control System will enable the DJ I Phantom 3 Proto enter Failsafe mode when its
connection to the Remote Controller is lost. The Fl ight Control System will automatically control the aircraft to return to home and land to prevent inju ry or damage.

The Failsafe feature will activate in the following situations: 1) The Remote Controller is powered off. 2) The Phantom has flown out of effective communica tion range. 3) The signal between the Remote Controller and the Phantom has been blocked. 4) There is interference causing a signal problem w ith the Remote Controller.

The following pictures illustrate the workings of t he Failsafe mode of the aircraft.Issue 1.0: 28 June 2015 54

Copyright © 2015 Martinez Aerial Video Services Initiating the Failsafe mode from different flying statuses will results in different landing processe s:

• Ready to Fly (non-GPS) ---- Automatic landing The Flight Control System will keep the aircraft le vel during descent and landing. It may be drift dur ing the descent and landing process.

• Ready to Fly ---- Automatic go home and land The Flight Control System will automatically contro l the aircraft to fly back to the home point and la nd.Issue 1.0: 28 June 2015 55

Copyright © 2015 Martinez Aerial Video Services 

### APPENDIX G – AIRCRAFT SYSTEMS – DJI Phantom 3 ProIssue 1.0: 28 June 2015 56

Copyright © 2015 Martinez Aerial Video Services d. Maintenance of DJI Phantom 3 Pro

Follow the process described below to upgrade the a ircraft, remote controller and battery. Updating the Aircraft Firmware

Step 1- Check Battery and SD Card Capacity Ensure the Intelligent Flight Battery has at least 50% power and there is at least 100MB of free space on the SD card.

Step 2- Prepare the Firmware Update Package 1. Download the firmware update package from the of ficial DJI website (http://www.dji.com/product/inspire-1). 2. Insert the SD into your PC. Extract the all down loaded files into the root directory of the SD card. Remove the SD card from your PC. Ensure the I nspire 1 is powered off then insert the SD card into the SD card slot on the Inspire 1 camera.

Step 3- Update the Aircraft 1. Ensure the remote controller is powered off and then power on the aircraft. Upgrade will begin automatically after aircraft is powered on. 2. It will take approximately 25 minutes to complet e the firmware update. The camera will sound a short pulse of "D-D-D-D" beeping sound to indicate the upgrade is in progress and sound a “D--- DD” beeping sound to indicate the update is complet e with success. 3. Check the upgrade status by opening the “.txt” f ile that is automatically generated after the updat e. The update is successful if the text “result: succe ssful” is in the document. Try upgrading the firmware again if the text “result: failed” is foun d or the gimbal sound a long beep sound.

Updating the Remote Controller Firmware Step 1- Check Battery and SD Card Capacity Remote controller firmware is included in the aircr aft firmware update package. Use the same update package file that is downloaded from the DJI offici al website. Ensure the remote controller battery level is above 50%.

Step 2- Prepare the Firmware Update Package 1. Extract all downloaded files into the root direc tory of an SD card or USB thumb drive. 2. Insert the SD card into a SD card reader or the USB disk onto the remote controller USB port when remote controller powered off. If you do not h ave a SD card reader, you may insert the SD card into the gimbal and connect the gimbal with re mote controller to upgrade the remote controller.

Step 3- Update the Remote Controller 1. Power on the remote controller and wait 60 seco nds until the upgrade begins. Do not power off the remote controller during the update. 2. It will take approximately 10 minutes to complet e the firmware update. The camera will sound a beeping sound and the Status LED on the remote cont roller shows solid blue to indicate the update is in progress. The Status LED on remote con troller shows solid green and beeping sound will stop if the upgrade is completed with su ccess. The Status LED on remote controller shows solid red if upgrade is failed. Try upgrade a gain.

Updating Intelligent Flight Battery Firmware The Intelligent Flight Battery is upgraded during t he aircraft firmware upgrade process. It is recommended to keep the upgrade package files in yo ur SD card. The upgrade will start automatically after power cycling the aircraft.Issue 1.0: 28 June 2015 57

Copyright © 2015 Martinez Aerial Video Services 

### APPENDIX H – CUSTOMER CONTACT FORM