Connecting Suppliers with DLA

THELINK

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Issue 22

October 2021

2021 TKO 

Mark Your Calendars!

TKO Seminars are 

FREE!

Learn how to do business with 

the Government

November 2 –3

Register at: https://tko.dla.mil/

All seminars are

currently being held 

VIRTUALLY

8:00 AM - 4:30 PM (EST)

www.dla.mil

www.facebook.com/dla.mil

www.twitter.com/dlamil

www.youtube.com/user/

dodlogisticsagency

DLA Land and Maritime Small Business Office offers training so suppliers can navigate through government opportunities successfully while doing business with the 

Defense Logistics Agency (DLA). These webinars/seminars are always free, but suppliers must register to attend. 

To see opportunities, go to https://www.dla.mil/SmallBusiness/ and click on the 

link called: Training, Knowledge & Opportunities (TKO) Seminars and Webinars.

Suppliers can view all the course offerings and register by clicking on the “Register” 

button.

Classes are added all the time, so keep checking back!

DLA LAND AND MARITIME SMALL 

BUSINESS OFFERS TRAINING
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LAND SUPPLY CHAIN - “HOT” ITEMS LIST

Do you have parts on hand? Government surplus? Manufacturers’ overruns? 

DLA Land Supply Chain has posted a list of items that are urgently needed at:

https://www.dla.mil/LandandMaritime/Business/Selling/DLA-Land-andMaritime-Procurement-Initiatives/ .

We are looking for readily available and usable material. We are asking our 

industry partners to review this list and let us know if you have surplus, 

manufacturers’ overruns, or residual inventory. The intent is to update this 

list monthly so please check back regularly. 

Please submit inquiries to FL.AvailMat@dla.mil or contact Lori Archibald @ 

614-692-4214. 

Under the Department of Defense’s IT Reform for the 4th Estate initiative, DLA 

Information Operations is on track to transition our first level service desk 

support to the DISA Global Service Desk on January 31, 2022. DISA has 

confirmed that they will not use Amelia, so we are working to decommission 

both Amelia chat and voice services over the next few months. Here are the 

details and important dates to remember:

• Amelia Chat services will be discontinued on October 18, 2021. DLA 

employees and customers will no longer have the option to leverage Amelia 

Chat to generate tickets.

• Amelia Voice services will be discontinued on November 1, 2021. All DLA employee and customer calls will go 

directly to live agents for IT support on the wide range of issues handled by the DLA Enterprise Service Desk (ESD).

• The DLA ESD is bringing on board an additional 48 agents between August and the end of November to support 

contact demand and improve both call hold times and ticket resolution timeframes.

To request IT support, DLA customers may contact DLA’s ESD by calling (855) 352-0001 to connect with a live agent. 

Direct commercial and DSN options are also available – Commercial: (614) 692-9990, DSN: (312) 850-9990.

Please watch for additional details early next year on what to expect and how to request support when DISA begins 

providing first level service desk support to DLA customers on January 31, 2022. 

DLA WORKS TO RETIRE AMELIA AND ADD MORE LIVE AGENTS
NOTICE TO SUPPLIERS NIST 800-171 ASSESSMENTS 

EXPORT-CONTROLLED TECH DATA

Export-controlled technical information is Controlled Unclassified Information (CUI)/

Controlled Technical Information (CTI). DLA suppliers seeking export-controlled technical 

data for DLA procurement opportunities must have a current National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171 cybersecurity assessment (i.e., not more than 3 years old 

unless a lesser time is specified in the solicitation) posted to the DoD Supplier Performance Risk System (SPRS) to be 

considered for award. DLA suppliers who currently have an approved Enhanced Joint Certification (JCP) but have not 

posted their NIST SP 800-171 assessment to SPRS will not be able to access export-controlled technical data in DLA’s 

technical data repository after 16 August 2021. Instructions for posting an assessment on SPRS can be found at https://

www.sprs.csd.disa.mil/. For additional information on NIST SP 800-171 assessments and other DoD requirements for 

safeguarding covered defense information, please see DFARS provision 252.204-7019 and clause 252.204-7020 NIST SP 

800-171 DoD Assessment Requirements. If you have any questions, please e-mail DLAJ344DataCustodian@dla.mil.

Page 3

DLA ROLES & MISSIONS