DOD INSTRUCTION 5330.03

SINGLE MANAGER OF DOD DOCUMENT SERVICES

Originating Component:

Effective:

Office of the Under Secretary of Defense for Acquisition and Sustainment 

May 7, 2021 

Releasability: Cleared for public release. Available on the Directives Division Website 

at https://www.esd.whs.mil/DD/. 

Reissues and Cancels: DoD Instruction 5330.03, “Defense Logistics Agency Document 

Services,” February 8, 2006 

Approved by: Stacy A. Cummings, Performing the Duties of the Under Secretary of 

Defense for Acquisition and Sustainment 

Purpose: In accordance with the authority in DoD Directives 5135.02 and 5105.22, this issuance 

establishes policy and assigns responsibilities for the management of DoD document services.
DoDI 5330.03, May 7, 2021

TABLE OF CONTENTS 2 

TABLE OF CONTENTS

SECTION 1: GENERAL ISSUANCE INFORMATION .............................................................................. 3

1.1. Applicability. .................................................................................................................... 3

1.2. Policy. ............................................................................................................................... 3

SECTION 2: RESPONSIBILITIES......................................................................................................... 4

2.1. Under Secretary of Defense for Acquisition and Sustainment (USD(A&S))................... 4

2.2. Director, DLA. .................................................................................................................. 4

2.3. Under Secretary of Defense (Comptroller)/Chief Financial Officer, Department of 

Defense. .............................................................................................................................. 6

2.4. DoD Component heads. .................................................................................................... 6

GLOSSARY ....................................................................................................................................... 7

G.1. Acronyms. ........................................................................................................................ 7

G.2. Definitions. ....................................................................................................................... 7

REFERENCES .................................................................................................................................... 9
DoDI 5330.03, May 7, 2021

SECTION 1: GENERAL ISSUANCE INFORMATION 3 

SECTION 1: GENERAL ISSUANCE INFORMATION

1.1. APPLICABILITY.

a. This issuance applies to OSD, the Military Departments, the Office of the Chairman of the

Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of Inspector 

General of the Department of Defense, the Defense Agencies, the DoD Field Activities, and all 

other organizational entities within the DoD (referred to collectively in this issuance as the “DoD 

Components”). 

b. This issuance does not apply to document services for DoD Intelligence Agencies (e.g.,

the Defense Intelligence Agency, the National Security Agency, the National GeospatialIntelligence Agency), the National Guard and Reserve organizations, tactical activities, or Armywide departmental printing and Army Headquarters printing by the U.S. Army Print and Media 

Distribution Center, except as mutually agreed by the cognizant DoD Component and Defense 

Logistics Agency (DLA). 

1.2. POLICY. 

A single agency in the DoD provides integrated management of document services on behalf of 

the DoD Components. 
DoDI 5330.03, May 7, 2021

SECTION 2: RESPONSIBILITIES 4 

SECTION 2: RESPONSIBILITIES

2.1. UNDER SECRETARY OF DEFENSE FOR ACQUISITION AND SUSTAINMENT

(USD(A&S)). 

The USD(A&S): 

a. Provides policy guidance to the DoD Components regarding the integrated management

of document services in the DoD. 

b. Coordinates with the Joint Committee on Printing, Government Publishing Office, Office

of Management Budget, DoD Components, and other U.S. Government (USG) agencies to 

minimize printing costs of DoD documents. 

2.2. DIRECTOR, DLA. 

Under the authority, direction, and control of the USD(A&S), in accordance with DoD Directive

5015.22, and as the DoD Single Manager for the Integrated Management of Unclassified and 

Secret-level Document Services, the Director, DLA:

a. Purchases, procures, and acquires document services for the DoD Components.

b. Integrates the management of document services provided to DoD Components,

including: 

(1) Procurement (lease or purchase), delivery, and sustainment of:

(a) Office printing devices.

(b) Desktop and stand-alone printers.

(c) Copiers.

(d) Fax machines.

(e) Scanners.

(f) Multi-function devices.

(2) Production and delivery of unclassified, official use only, personally identifiable

information, controlled unclassified information, and classified (up to the Secret level) printed 

products in hard copy, such as: 

(a) Banners.

(b) Decals.
DoDI 5330.03, May 7, 2021

SECTION 2: RESPONSIBILITIES 5 

(c) Technical manuals.

(d) Other hard copy publications that cannot be economically produced on office

printing devices. 

(3) Production and delivery of documents in electronic form through document scanning

or conversion of files to standard electronic formats that can be opened, viewed, or edited using a 

software program on a computer. 

c. Assists the USD(A&S) in determining production and delivery of document services to

meet DoD requirements for document services, in coordination with the DoD Components, to 

minimize the costs for printing and document services. 

d. Conducts a coordinated DoD program to meet DoD requirements for document services.

e. Coordinates with the DoD Components to organize, direct, and manage the fulfillment of

document services, ensuring effective and efficient support for document services is provided to 

the DoD Components. 

f. Administers the DoD management systems, programs, and activities information

necessary for the delivery of document services, including technical assistance and support 

services. 

g. Provides advice and assistance on document service matters to the DoD Components, as

appropriate. 

h. Acts as the DoD representative for document service matters to the Joint Committee on

Printing, Government Publishing Office, Office of Management and Budget, and other USG 

agencies.

i. Evaluates and delivers effective document service capabilities based on best value, as

determined by the quality, price, and delivery time, in coordination with customer requirements. 

j. Provides document services information to the DoD Components, other USG agencies,

and private sector organizations. 

k. Uses existing facilities and services of the DoD and other USG agencies that efficiently

and economically meet customer requirements to avoid duplication of effort. 

l. Coordinates with the DoD Components on exceptions to this issuance when needed to

support unusual circumstances such as war-fighter requirements, mission required time 

constraints, or better value options. 
DoDI 5330.03, May 7, 2021

SECTION 2: RESPONSIBILITIES 6 

2.3. UNDER SECRETARY OF DEFENSE (COMPTROLLER)/CHIEF FINANCIAL 

OFFICER, DEPARTMENT OF DEFENSE. 

The Under Secretary of Defense (Comptroller)/Chief Financial Officer, Department of Defense,

provides policy guidance on the Defense Working Capital Fund and related financial 

management matters for the management of document services in the DoD.

2.4. DOD COMPONENT HEADS.

The DoD Component heads: 

a. Obtain document services through the DLA consistent with the provisions of this

issuance. 

b. Designate a single point of contact within the Component to:

(1) Act as a liaison with the DLA concerning document services.

(2) Coordinate with the DLA to:

(a) Identify requirements for document services and printed products.

(b) Establish inter-service support agreements, as needed, to meet requirements for

document services. 

(c) Procure required document services in an effective and efficient manner.

(d) Define unique network requirements for supported document services equipment

to ensure purchased or leased items are fully functional on the Component’s network as 

intended. 

(e) Identify exceptions to this issuance when needed to support unusual

circumstances such as war-fighter requirements, mission required time restraints, or better value 

options. 

c. Acquire document services from the DLA.
DoDI 5330.03, May 7, 2021

GLOSSARY 7 

GLOSSARY

G.1. ACRONYMS.

ACRONYM MEANING

DLA Defense Logistics Agency

USD(A&S) Under Secretary of Defense for Acquisition and Sustainment

USG U.S. Government

G.2. DEFINITIONS.

These terms and their definitions are for the purpose of this issuance. 

TERM DEFINITION

Army-wide 

departmental 

printing

Printing of all Army-wide publications, regardless of place of origin,

or printing of any publication that applies to two or more Army 

agencies or commands not in the same reporting structure that is 

Department of the Army authenticated and published. 

conversion Process of changing a document image from one format to another

(e.g., from micro fiche to a digital image). 

document services Procurement (lease or purchase), delivery, and sustainment of office 

printing devices, desktop and stand-alone printers, copiers, fax 

machines, scanners, or multi-function printing devices. 

Services that produce printed products in hard copy such as banners, 

decals, technical manuals, or other publications. 

Services that deliver documents in electronic form through document 

scanning, conversion of files to standard electronic format, electronic 

content management capabilities, or other content management 

solutions. 

hard copy Drawing, photograph, text, or graphic information printed on paper.

integrated 

management 

Central management and uniform DoD-wide criteria, guidance, 

procedures, requirements, and services. 
DoDI 5330.03, May 7, 2021

GLOSSARY 8 

TERM DEFINITION

Joint Committee on 

Printing

A congressional committee, established in Chapter 1 of Title 44,

United States Code, that oversees the functions of the Government 

Publishing Office and general printing procedures of the USG. 

office printing 

devices

Equipment capable of producing a document image on paper, or a 

similar medium, within the office environment. 

printing A process for reproducing electronic text, document(s), or image(s)

in hard copy. 

scanning Process of converting a hard copy text, document, or image into an 

electronic format.

single manager The DoD Component designated to be responsible for management 

of specified commodities or common service activities.
DoDI 5330.03, May 7, 2021

REFERENCES 9 

REFERENCES

DoD Directive 5105.22, “Defense Logistics Agency (DLA),” June 29, 2017 

DoD Directive 5135.02, “Under Secretary of Defense for Acquisition and Sustainment 

(USD(A&S)),” July 15, 2020 

United States Code, Title 44, Section 101