AFFIRMED and Opinion Filed January 31, 2022 

S 

In The 

Court of Appeals 

Fifth District of Texas at Dallas 

No. 05-21-00165-CV 

CHRIS FAST AND BRITTANY FAST, Appellants 

V. 

HAUK CUSTOM POOLS, LLC, Appellee 

On Appeal from the 471st Judicial District Court 

Collin County, Texas 

Trial Court Cause No. 471-00339-2019 

MEMORANDUM OPINION 

Before Justices Molberg, Nowell, and Goldstein 

Opinion by Justice Goldstein 

Chris Fast and Brittany Fast appeal the trial court’s order denying their motion 

to compel arbitration in the underlying suit arising from a suit for damages filed 

against them by Hauk Custom Pools, LLC. In two issues, the Fasts argue the trial 

court erred in denying their motion to compel arbitration and in concluding the Fasts 

substantially invoked the judicial process. We affirm. 

On January 18, 2019, Hauk filed its original petition alleging claims of fraud, 

quantum meruit, and breach of contract against the Fasts. The petition alleged Hauk 

provided materials and services to the Fasts for a construction/remodeling project, 
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but the Fasts did not pay for the materials and services in full. Hauk sought damages 

in an amount “less than $100,000.” 

On February 11, 2019, the Fasts filed their original answer asserting a general 

denial. On March 20, 2019, the Fasts filed (1) responses to Hauk’s request for 

disclosure, (2) objections and responses to Hauk’s request for production, and (3) 

responses to Hauk’s request for admissions. 

On April 1, 2019, the Fasts filed their original counterclaim asserting they 

hired Hauk to remodel their pool, but Hauk failed to perform the work in a good and 

workmanlike manner; damaged their property, including the pool’s pump and filter 

system; and failed to complete the work. The Fasts alleged claims of breach of 

contract and warranty, negligence and malice/gross negligence, fraud and fraud in 

the inducement, fraud pursuant to section 27.01 of the business and commerce code, 

and violations of the Texas Deceptive Trade Practices and Consumer Protection Act 

(DTPA). The counterclaim asserted Hauk’s conduct was unconscionable and 

committed knowingly, entitling the Fasts to “all damages including statutory, treble, 

punitive, and exemplary damages” as provided by the DTPA and the common law. 

The counterclaim notified Hauk of the Fasts’ “intent to utilize items produced in 

discovery in the trial of this matter.” The Fasts also sought attorney’s fees pursuant 

to the DTPA, section 38.001 of the civil practice and remedies code, and section 

27.004(f) of the property code. On May 2, 2019, Hauk filed its original answer to 

the Fasts’ counterclaim raising numerous affirmative defenses and seeking an award 
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of attorney’s fees. On June 3, 2019, the Fasts filed objections and responses to 

Hauk’s second set of interrogatories. 

On June 23, 2020, the trial court provided notice the case would be dismissed 

for want of prosecution unless, among other things, the parties submitted an agreed 

scheduling order requiring a “confirmed trial setting obtained from the Court 

Coordinator.” On July 21, 2020, the parties filed an agreed scheduling order that 

included the following pertinent deadlines: September 25, 2020 for filing “[a]ll other 

amended or supplemental pleadings; January 2, 2021 for mediation; February 1, 

2021 “[c]lose of discovery (including expert discovery)”; and a March 3, 2021 trial 

setting. 

On November 3, 2020, the Fasts filed their expert designation. On January 

26, 2021, the Fasts were both deposed. On February 1, 2021, the Fasts served Hauk 

with their first set of requests for production and their first set of interrogatories and 

request for admissions.1

 That same day, Hauk’s counsel sent an email to the Fasts’ 

counsel stating the discovery requests were not timely served to allow for responses 

before the discovery deadline, February 1, 2021; the case was set for trial on March 

3, 2021; and, if the discovery requests were not withdrawn, Hauk would file a motion 

for protection and seek sanctions. The next day, the Fasts’ counsel replied with an 

email to “[c]onsider the requests withdrawn.” 

1

 The requests, both defensive in nature and merits based, propounded on the date discovery closed, 

made the responses due on the day of trial. 
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On February 4, 2021, the Fasts filed a motion to compel arbitration and plea 

in abatement. Attached to the motion was a copy of the September 13, 2018 contract 

between the parties providing that they would attempt to resolve disputes by 

mediation but, if not resolved by mediation, “claims, disputes and other matters shall 

be decided by binding arbitration . . . within a reasonable time after the claim, dispute 

or matter has arisen.”2

 On February 11, the Fasts filed a request for an emergency 

hearing on the motion to compel arbitration. Also on February 11, Hauk filed a 

response to the Fast’s motion to compel arbitration asserting, among other things, 

that the Fasts “waived their right to arbitration as a result of their substantial 

invocation of the litigation process and extreme delays in seeking to compel 

arbitration.” Following a hearing, the trial court signed an order denying the Fasts’ 

motion to compel arbitration on February 23, 2021. This appeal followed. 

In their first issue, the Fasts argue they conclusively established that a valid 

arbitration agreement existed between the parties, and the parties’ claims are within 

the scope of that agreement. Assuming without deciding the Fasts are correct, an 

issue not contested by appellees,3

 we turn to their second issue in which they argue 

the trial court erred in concluding they substantially invoked the judicial process. 

2

 Mediation, a condition precedent to arbitration under the agreement, and per the agreed scheduling 

order, occurred on or about October 2020. 

3

 We do not address what constitutes a reasonable time under the contract as that was not argued by the 

parties. 
 –5– 

In general, a party seeking to compel arbitration must establish (1) the 

existence of a valid, enforceable arbitration agreement and (2) that the claims at issue 

fall within that agreement’s scope. Pilot Travel Centers, LLC v. McCray, 416 

S.W.3d 168, 177 (Tex. App.—Dallas 2013, no pet.) (citing In re Kellogg Brown & 

Root, Inc., 166 S.W.3d 732, 737 (Tex. 2005) (orig. proceeding)). The party seeking 

to avoid arbitration then bears the burden of raising an affirmative defense to 

enforcement of the otherwise valid arbitration provision. Id. (citing In re 

AdvancePCS Health L.P., 172 S.W.3d 603, 607 (Tex. 2005)). In the absence of 

evidence of a valid defense, the trial court has no discretion—it must compel 

arbitration and stay its own proceedings. Seven Hills Commercial, LLC v. Mirabal 

Custom Homes, Inc., 442 S.W.3d 706, 715 (Tex. App.—Dallas 2014, pet. denied). 

We review a trial court’s order denying a motion to compel arbitration for 

abuse of discretion. Henry v. Cash Biz, LP, 551 S.W.3d 111, 115 (Tex. 2018). We 

defer to the trial court’s factual determinations if they are supported by evidence but 

review its legal determinations de novo. Id. Whether the claims in dispute fall 

within the scope of a valid arbitration agreement is a question of law, which we 

review de novo. Id.4

Hauk contends the Fasts implicitly waived their right to arbitration by their 

litigation conduct. Waiver is the “intentional relinquishment of a known right or 

4

 The trial judge’s order reflects only a denial without factual determinations. 
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intentional conduct inconsistent with claiming that right.” LaLonde v. Gosnell, 593 

S.W.3d 212, 218–19 (Tex. 2019). The test for determining waiver by litigation 

conduct is two-pronged: (1) did the party seeking arbitration substantially invoke the 

judicial process, and (2) did the opposing party prove that it suffered prejudice as a 

result. Perry Homes v. Cull, 258 S.W.3d 580, 589–90 (Tex. 2008); In re Bank One 

N.A., 216 S.W.3d 825, 827 (Tex. 2007). Because the law favors and encourages 

arbitration, the hurdle to prove waiver is a high one. Id. Whether a party waived its 

right to arbitration is a question of law we review de novo. Kennedy Hodges, L.L.P. 

v. Gobellan, 433 S.W.3d 542, 545 (Tex. 2014). 

Whether a party has substantially invoked the judicial process depends on the 

totality of the circumstances. Perry Homes, 258 S.W.3d at 589–90. Courts consider 

a “wide variety” of factors, including: 

• how long the party moving to compel arbitration waited to do so; 

• the reasons for the movant’s delay; 

• whether and when the movant knew of the arbitration agreement 

during the period of delay; 

• how much discovery the movant conducted before moving to compel 

arbitration, and whether that discovery related to the merits; 

• whether the movant requested the court to dispose of claims on the 

merits; 

• whether the movant asserted affirmative claims for relief in court; 

• the extent of the movant’s engagement in pretrial matters related to 

the merits (as opposed to matters related to arbitrability or jurisdiction); 
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• the amount of time and expense the parties have committed to the 

litigation; 

• whether the discovery conducted would be unavailable or useful in 

arbitration; 

• whether activity in court would be duplicated in arbitration; 

• when the case was to be tried. 

G.T. Leach Builders, LLC v. Sapphire V.P., LP, 458 S.W.3d 502, 512 (Tex. 2015) 

(citing Perry Homes, 258 S.W.3d at 590–91). 

The conduct supporting waiver “must go beyond merely filing suit or seeking 

initial discovery.” Perry Homes, 258 S.W.3d at 590. How much discovery is 

required to support waiver depends on the context: “three or four depositions may 

be all the discovery needed in one case, but purely preliminary in another.” Id. at 

593. Courts consider a variety of factors, including (1) how much discovery was 

conducted, (2) who initiated discovery, (3) whether the discovery related to the 

merits rather than arbitrability or standing, and (4) how much of the discovery would 

be useful in arbitration. G.T. Leach, 458 S.W.3d at 512. 

In G.T. Leach, the Court explained that “a party’s litigation conduct aimed at 

defending itself and minimizing its litigation expenses, rather than taking advantage 

of the judicial forum, does not amount to substantial invocation of the judicial 

process.” G.T. Leach, 458 S.W.3d at 513. The Court concluded that G.T. Leach’s 

counterclaim was “defensive in nature” because G.T. Leach was required to file 

compulsory counterclaims or risk losing them altogether and G.T. Leach never 
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sought judgment on the merits of the counterclaim. See id. (citing TEX. R. CIV. P. 

97(a)). The Court also concluded that G.T. Leach’s motions to designate responsible 

third parties, for continuance, and to quash depositions were similarly “defensive, 

rather than offensive, in nature.” See id. 

Moreover, a party does not waive its right to arbitration merely by delay; the 

party urging waiver must establish that any delay resulted in prejudice. Prudential 

Sec. Inc. v. Marshall, 909 S.W.2d 896, 898–99 (Tex. 1995) (per curiam). Key 

factors in determining whether delay supports waiver include (1) the length of the 

delay, (2) the reasons for it, and (3) when the movant was aware of its arbitral rights. 

Richmont Holdings, Inc. v. Superior Recharge Sys., L.L.C., 455 S.W.3d 573, 575 

(Tex. 2014). 

The Fasts argue “trial court counsel” was not aware of the arbitration 

provision in the underlying contract until January 26, 2021 when Hauk took the 

Fasts’ depositions. The Fasts do not argue that they were unaware of the arbitration 

agreement in the contract they signed with Hauk, rather, they assert that, 

“[n]otwithstanding these facts,” the Fasts’ “knowledge of the arbitration clause, 

answering Appellee’s petition, filing a counter claim, and participating in limited 
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discovery” were not enough to support the trial court’s denial of their motion to 

compel arbitration.5

 We disagree. 

The record shows Hauk filed its original petition in January 2019, and the 

Fasts waited until February 4, 2021 to file a motion to compel arbitration. In the 

intervening two years, the record shows the Fasts participated in discovery, filed a 

counterclaim seeking affirmative relief, were deposed, mediated, and untimely 

propounded merits based discovery. Under the July 21, 2020 agreed scheduling 

order, when the Fasts filed their motion to compel arbitration, discovery had closed, 

all pertinent deadlines had passed and the agreed trial date was less than a month 

away. Based on the totality of the circumstances, we conclude the Fasts substantially 

invoked the judicial process in this case. See id.

Further, we conclude Hauk established that it suffered prejudice as a result. 

See Perry Homes, 258 S.W.3d at 589–90. “[F]or purposes of a waiver of an 

arbitration agreement[,] prejudice refers to the inherent unfairness in terms of delay, 

expense, or damage to a party’s legal position that occurs when the party’s opponent 

forces it to litigate an issue and later seeks to arbitrate that same issue.” Id. at 597 

(citing Republic Ins. Co. v. PAICO Receivables, LLC, 383 F.3d 341, 346 (5th Cir. 

5

 The trial court heard the arguments and read the pleadings, as have we, and the record reflects that 

Appellant’s original answer and counterclaim in the respective opening paragraphs advised that said filings 

were “[w]ithout waiving any right to arbitrate.” 
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2004)). Here, neither party sought arbitration for nearly two years,6

 and both parties 

substantially invoked the judicial process. Only when the Fasts missed the agreedupon discovery deadline, and less than a month before trial, they sought to compel 

arbitration, a right they purported to reserve in pleadings filed two years before. 

Thus, the Fasts delayed disposition of the case by switching to arbitration when trial 

was imminent. Id. Under the aggregate totality of the circumstances, we conclude 

the trial court did not abuse its discretion in denying the Fasts’ motion to compel 

arbitration. See Henry, 551 S.W.3d at 115. We overrule the Fasts’ second issue. 

We affirm the trial court’s order denying the Fasts’ motion to compel 

arbitration. 

210165F.P05 

 

6

 We find there is sufficient evidence in the record that all parties knew of the arbitration provision 

from the inception of the lawsuit and dispute. 

/Bonnie Lee Goldstein/

BONNIE LEE GOLDSTEIN 

JUSTICE 
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S 

Court of Appeals 

Fifth District of Texas at Dallas 

JUDGMENT 

CHRIS FAST AND BRITTANY 

FAST, Appellants 

No. 05-21-00165-CV V. 

HAUK CUSTOM POOLS, LLC, 

Appellee 

 On Appeal from the 471st Judicial 

District Court, Collin County, Texas 

Trial Court Cause No. 471-00339-

2019. 

Opinion delivered by Justice 

Goldstein. Justices Molberg and 

Nowell participating. 

 In accordance with this Court’s opinion of this date, the trial court’s order 

denying Chris Fast and Brittany Fast’s motion to compel arbitration is 

AFFIRMED. 

 It is ORDERED that appellee HAUK CUSTOM POOLS, LLC recover its 

costs of this appeal from appellants CHRIS FAST AND BRITTANY FAST. 

Judgment entered January 31, 2022