DEFENSE LOGISTICS AGENCY

THE NATION’S COMBAT LOGISTICS SUPPORT AGENCY

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DLA Troop Support

Clothing & Textiles

Heraldics

John Fricker 

Chief, Heraldics Team
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Dress Clothing Division

ASHLEY LIDDLE

Supervisor (FQA)

Dress Uniforms

SHARON PIECYK

Division Chief (FQC)

JOHN FRICKER

Supervisor (FQDD)

Heraldics/Flag Room/Ecclesiastical

$26.5M in Obs FY19 $105.7 In Obs FY19

Randy McArthur

Supervisor (FQCB)

Outerwear/Shirts & Headwear

$71M in Obs FY19

Tony D’Avella (KO)

Karen Bradley– GS-13 (KO)

Kyle Maccia (KO)

Daniel Engelberg (KO)

Matthew McKeever

Adam Lam

Coraliz (Cory) Feliciano (PACER)

Angelia Anderson (GS-7)

Ruth Miller (GS-7)

Arlett Hartie (KO)

Earl Joyner (KO)

Megan Wherrity (KO)

Michael Oconnor

Eugenia Bodnar

Sharan Khaira

Debra Seibert(PACER)

Marissa Sacca (PACER)

Charles Brown (KO)

Robert Fagan (KO)

Stanley Thomas

William Dent

Jonny Nguyen 

Colin Smith (PACER)

Mathew McCottry (PACER

Melissa Rios-Thomas-GS-13
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Material Obligations

30 

29 

27 

FY2017 FY2018 FY2019

$28.

$30.2

$26.5
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Dress Clothing Division POCs

Name Title E-mail

Sharon Piecyk Division Chief Sharon.Piecyk@dla.mil

John Fricker IST Heraldic Chief John.Fricker@dla.mil

Charles Brown Contracting Officer Charles.Brown@dla.mil

Robert Fagan Contracting Officer Robert.Fagan@dla.mil
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Heraldics

Heraldics Team

John Fricker, Supervisor
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Heraldics Team

• Major Programs

- DLA Troop Support Flag Room

- Direct support to the US Army Heraldry 

and Veterans Medals Unit

- Direct support to US Air Force and 

Marine Corps Heraldry 

- Burial Flags for Dover AFB

- Religious Item Support
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Heraldics Team

• Challenges

- Shrinking industrial base capable of 

providing Berry compliant material

- Large workload of over 10K unique 

NSNs
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Solicitation Requirements

• Certification by The Institute of Heraldry 

will be required for a vendor submitting 

an offer on either a medal or insignia 

solicitation.

• A vendors past performance score (SPRS 

score) will be taken into consideration 

when evaluating their offer. 
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Past Performance

• A vendors past performance score (SPRS) will 

be utilized in the evaluation of an offer.

• A past performance score of 60 or better is 

considered acceptable

• A score below 60 could result in your offer 

being bypassed.

• It is the vendor’s responsibility to monitor 

their score. 
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Past Performance

• Things that can negatively impact your score

• Late Deliveries

• Material arriving at the depot with incorrect 

packaging

• Shipping over or under the contract quantity

• Things that can improve your score: Delivering 

on time. 

• A vendor can obtain their score as well as 

information on how to improve their score by 

contacting Tim Atwell at 215-737-7844
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Moving Forward

• Open Solicitation for 175 service ribbons that 

may result in two long term contracts

• A Blanket Purchase Agreement is in place with 

several insignia manufactures for the Army rank.

• Expect to see more of the above types of 

agreements being issued in the future.

• The specification for the Nylon Fabric which has 

been designed to replace the rayon fabric has 

been completed and the shade standards are 

being finalized. 
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Closed Solicitations

Item Status Award 

Service Ribbons Solicitation Closed Target Award 

December 2019

Marksmanship Badges Solicitation Closed Target Award

December 2019
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Upcoming Opportunities

Item Status Award 

Christian Items Solicitation Issued:

November 2019

Target Award: April

2020

Jewish Items Solicitation Issued:

November 2019

Target Award:

April 2020

Medals, Insignia’s, Flags Small Purchases Ongoing
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Heraldics Team POCs

Name Title E-mail

John Fricker Supervisor John.Fricker@dla.mil

Charles Brown Contracting Officer Charles.Brown@dla.mil

Robert Fagan Contracting Officer Robert.Fagan@dla.mil

William Dent Acquisition Specialist William.dent@dla.mil

Stanley Thomas Acquisition Specialist Stanley.Thomas@dla.mil

Matthew McCottry Acquisition Specialist Matthew.McCottry@dla.mil

Colin Smith Acquisition Specialist Colin.Smith@dla.mil

Jonny Nguyen Acquisition Specialist Jonny.nguyen@dla.mil
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UNCLASSIFIED

UNCLASSIFIED

Thomas L. Casciaro

Chief, Technical and Production Division

The Institute of Heraldry

DEPARTMENT OF THE ARMY

Joint Advanced Planning Brief for 

Industry

Information Brief

7 November 2019
UNCLASSIFIED

UNCLASSIFIED

Industrial 

Specialist 

(Metals)

Personnel staff

17

Heraldic Support & 

Services Division

(Supervisor)

Director

The Institute of 

Heraldry

Information 

Technology 

Specialist

Program 

Analyst

(All Others)

Program 

Support 

Assistant

Illustrator Illustrator Illustrator

Illustrator Illustrator

Quality 

Assurance 

Specialist

Exhibit 

Specialist

Specificatio

n Writer

Supply 

Technician 

Program 

Analyst

(Army)

Technical & 

Production Division

(Supervisor)

Heraldic Design 

Division

(Supervisor)

Industrial 

Specialist 

(Textiles)
UNCLASSIFIED

UNCLASSIFIED

CUSTOMERS

• Office of the President

• Department of Defense

 Armed Forces

• Federal Agencies

UNCLASSIFIED

18
UNCLASSIFIED

UNCLASSIFIED

Heraldic services

1. Coats of Arms

2. Official Seals

3. Organizational & Positional Flags

4. Decorations & Medals

5. Shoulder Sleeve Insignia

6. Distinctive Unit Insignia

7. Insignia & Badges

8. Medallions

9. International Support

19

Heraldic Services
UNCLASSIFIED

UNCLASSIFIED

FY19 POTUS/VPOTUS Support

20

21 10 15

Total: 46

TIOH provides support to the following organizations: • White House Communications Agency

• White House Military Office

• 89th Airlift Wing, Presidential Airlift Group (Air Force One)

• Marine Helicopter Squadron One (Marine One)
UNCLASSIFIED

UNCLASSIFIED

FY19 Project management

21

349

112 70 12 11 8 5 1 5

778

72 63 13 11 7 6 4 3

0

100

200

300

400

500

600

700

800

900

Air

Force

ROTC Army Navy Coast

Guard

Federal DoD Public

Health

Service

Marine

Corps

Projects Received by Agency

FY18 FY19
UNCLASSIFIED

UNCLASSIFIED

FY19 Insignia Development

22

ARMY

SSI 9

DUI 14

CSIB 4

LAPEL 3

TOTAL 30

MARINE

PATCH 1

TOTAL 1

FEDERAL

MEDAL 6

RIBBON 6

MEDALL 2

TOTAL 14

AIR FORCE

BADGE 1

PATCH 802

TOTAL 803

878 Developments
UNCLASSIFIED

UNCLASSIFIED

FY19 Development Cost

23

$0.00

$50,000.00

$100,000.00

$150,000.00

$200,000.00

$250,000.00

$300,000.00

$350,000.00

$400,000.00

FY19 FY18 FY17 FY16 FY15 FY14

Dollars

$128,810

$118,545

$208,545

$107,750

$43,782

$376,881*

*$301,400 AF COP Patches
UNCLASSIFIED

UNCLASSIFIED

FY19 Ocp unit patch summary

24

0

200

400

600

800

1000

1200

1400

1600

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

Total FY19 Monthly Goal

Digitized Cumulative

Directive: TIOH/AF MOA

FY 19 Goal: Digitize 1,440 Unit 

Patches

FY19 Objective: Achieve 100% of FY 

Goal NLT 30 Sep 2019

Quarterly Goal: 360 patches digitized

Quarterly Goal Achieved:

Q1 FY19 - 96%

Q2 FY19 – 106%

Q3 FY19 – 86%

Q4 FY19 – 33%

FY19 YTD – 80%

Meeting Objective

Developed
UNCLASSIFIED

UNCLASSIFIED

AF OCP Patches

• FY18:TIOH digitized 1,200 and 

developed 802 patches

• FY19: Digitize 1,500 and develop 1,000 

patches

• Development 

• 5 embroidered samples

• Cartoon

• 10 Days or less
UNCLASSIFIED

UNCLASSIFIED

AIR FORCE CONVERSION

26
UNCLASSIFIED

UNCLASSIFIED

Tioh Director

• Closing Comments

• Questions?

27
UNCLASSIFIED

UNCLASSIFIED

UNCLASSIFIED

DIRECTOR

Charles V. Mugno: (703) 806-4949

charles.v.mugno.civ@mail.mil

CHIEF, HERALDIC SERVICES & SUPPORT DIVISION

Jacqueline Hack: (703) 806-4970 

jacqueline.hack.civ@mail.mil

CHIEF, HERALDIC DESIGN DIVISION

Costella Alford: (703) 806-4981 

costella.alford.civ@mail.mil

CHIEF, TECHNICAL & PRODUCTION DIVISION

Thomas Casciaro: (703) 806-4984 

thomas.l.casciaro.civ@mail.mil

Website: www.tioh.hqda.pentagon.mil
USAF 3 color

ACU Nametape / Insignia

AFLCMC... Providing the Warfighter’sEdge

Program Description: Create a new 3-color camo patterned 

cloth, to be used for Nametape, Service Insignia, rank tags for 

all OCP uniforms (Dark Cream, Tan,Olive)

Requirement:

• Readable with spice brown embroidery letters

• Using 3 of the existing military OCPcolors

• Meet existing cloth PD for physical properties 

requirements

• Measure, visually evaluate, and set: NiR, and Visual 

Shadestds

Customers:

 All USAF Military

Recent Highlights (completed):

 CSAF Requirement (colorselection)

 100 yds test cloth made to Govt 3 colordesign

 Army Lab 3 color nametape clothtesting

■ Army cloth spec letter changes

■ The Institute of Heraldry orders samples

Jun 19

Aug19

Oct 19

Oct 19

Oct 19

Next Major Milestone/Significant Event:

 Request DLA assign newNSNs

 AF and TIOH certify cloth

 AAFES orders nametape, insignia, rank

 DLA begins contract planning

 Initial availability (AAFES)

 DLA begins placing production orders

 Avail through supply

Nov 19

Nov 19

Dec 19

Jan 19

Jun 20

May 20

May 21

Projection

S O N D J F M A M J J A

Cost G G G G G G G G G G G G

Schedule G Y Y G G G G G G G G G

Performance G G G G G G G G G G G G

Logistics G G G G G G G G G G G G

Funding G G G G G G G G G G G G

Manpower G G G G G G G G G G G G