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DLA Energy Enterprise External Business Portal (EEBP) 

Frequently Asked Questions (FAQ)

This document provides users of the DLA Energy Enterprise External Business Portal (EEBP) with answers 

to frequently asked questions including EEBP access provisioning and DoDAAC updates. 

Table of Contents

1. What is the Enterprise External Business Portal (EEBP)? .......................................................................... 2

2. What specific functionality do external DLA Energy Users have access to with the EEBP?..................... 2

3. Who uses the EEBP and what access is needed?......................................................................................... 3

4. What is BusinessObjects© and what BusinessObjects© reports are available in the EEBP?....................... 4

5. How do Customers or Business Partners (DFSPs) who place orders in the EEBP add, remove, and/or 

change DoDAACs?.......................................................................................................................................5

6. What is the Account Management and Provisioning System (AMPS) and what is the process for gaining 

access to the EEBP?......................................................................................................................................5

7. Once registered in AMPS, what System Access profiles (JD’s) should users select to obtain proper 

access to the EEBP or FMD?........................................................................................................................6

8. How often are users required to revalidate AMPS accounts? What happens if the deadline is missed? .... 8

9. Once the AMPS role is approved, how do users access the EEBP?............................................................ 8

10. What steps should be taken if an EEBP password has expired? ................................................................. 8

11. Where are navigational Job Aids available for performing functions within the EEBP? ........................... 9

12. Is there a list of fuel products and current prices available in the EEBP?................................................... 9

13. Where can I find updates, reference materials, or get assistance for the EEBP? ........................................ 9
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1. What is the Enterprise External Business Portal (EEBP)?

The Enterprise External Business Portal (EEBP) is the gateway for accessing back-end DLA applications 

directly through a single point of access for DLA Customers and Business Partners at Defense Fuel Supply 

Points (DFSP) and Service Control Points (SCPs). The EEBP:

 Is a secure, web-enabled interface 

 Provides single sign-on capabilities via User ID and password or Department of Defense (DoD) 

issued Common Access Card (CAC) 

 Eliminates the need for multiple login sessions and accounts 

NOTE: Internet Explorer Users must use 100% zoom to properly view EEBP.

2. What specific functionality do external DLA Energy Users have access to with the EEBP?

EEBP Functionality Description

Maintain Line of Accounting 

(LOA)

This option should be selected for Air Force and Navy Customers 

and Business Partners that need to maintain their LOA.

View Line of Accounting 

(LOA)

This option should be selected for Army Customers and Business 

Partners that need to view their LOA.

Maintain Delivery Location 

Conditions

This is for users requesting access to maintain customer location 

and delivery data (e.g., Address, Delivery Notes, etc.) for their 

authorized Petroleum location/material Department of Defense 

Activity Address Codes (DoDAACs)

Demand Planning 

Collaboration

This is for users requesting access to collaborate with the DLA 

Energy Demand Planners for their authorized Petroleum 

items/locations.

Customer Direct Ordering This is for users requesting access to place Customer Direct Sales 

Orders for their authorized Petroleum DoDAACs.

DLA Into-Stock Ordering This is for users requesting access to place DLA Inventory 

Resupply Requests for their authorized Petroleum DoDAACs.

Standard EEBP Reporting This is for users requesting access to view and download standard 

EEBP sales reports for external organizations and systems.

SCP Reporting

This is for SCP users requesting access to view and download 

additional SCP-only Reports in addition to standard EEBP sales 

reports for external organizations and systems.

EEBP Vehicle/Aircraft 

Ownership Data Display

This reflects the US Air Force (USAF) Aircraft ownership 

information stored in the Enterprise Core Component (ECC) 

Vehicle Ownership Table.

EEBP Customer Card Data 

Display

This identifies the template to be submitted by customers using the 

EEBP in order to view Customer Card data as stored in the ECC 

custom table.
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3. Who uses the EEBP and what access is needed? 

 DLA Business Partners (DFSPs): If you are a DFSP that orders for DLA Inventory Resupply 

(specifically ground fuels), you will use the EEBP to place all DLA Inventory Resupply Requests 

(Into-Stock Orders). You will need access in EEBP for updating Delivery Location Conditions and 

to view Reports that are available in the EEBP, and you will need access in FuelsManager® Defense

(FMD) in order to send your site’s transactions to EBS. 

 Changes to DFSP Department of Defense Activity Address Codes (DoDAACs): Servicesponsored DoDAAC(s) will no longer be used for the inventory location. Service-sponsored 

DoDAAC(s) will be used only for Customers. A DLA-sponsored DoDAAC will be used for DLA 

inventory locations. 

- Internal DLA CAC users can reference the current DoDAAC Conversion Matrix on the DoD 

Enterprise Portal Service (DEPS) site to ensure Account Management and Provisioning

System (AMPS) requests for DLA Inventory Resupply (Into-Stock Ordering) functionality 

reflects the most current DoDAAC(s). External Non-CAC Users need to contact the DLA 

Energy Help Desk at energy.helpdesk@dla.mil or call 1-800-446-4950 to request a copy of 

the DoDAAC Conversion Matrix.

 Direct Delivery (Customer Direct) Customers: If you are a Direct Delivery Customer (receiving 

fuel directly from the vendor off of a DLA contract), you will need access the EEBP to place 

Customer Direct Sales Orders. You will also need access in the EEBP to update Delivery Location 

Conditions and to view Reports. Additionally, you will need access to Wide Area Workflow 

(WAWF) and Invoice, Receipt, Acceptance, and Property Transfer (iRAPT) to execute the 

goods receipt. If applicable, Customers and/or their supporting financial entity will need access in 

the EEBP for Maintaining Line of Accounting.

 DLA Direct Customers: If you are a DLA Business Partner (buying directly out of DLA Stock), 

you will need access in EEBP to run any Reports that are available in the EEBP.

 Customer Financial Managers: If you are a Customer Financial Manager, you will need access 

in EEBP to view/ update the Line of Accounting (LOA).
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4. What is BusinessObjects© and what BusinessObjects© reports are available in the EEBP?

BusinessObjects© is a suite of applications that allow DLA Energy users to view, sort, and analyze data. 

Users must apply for access to BusinessObjects© roles in AMPS.

All Customers and DFSPs that require EEBP access to view reports are able to gain the appropriate access. 

For more information on which roles are required, please see the table in Question #7, which lists the AMPS 

system access profiles (JDs) to request that are associated to each piece of EEBP BusinessObjects Reporting 

Functionality. 

The following is a list of standard EEBP sales reports for external organizations and systems:

 EEBP Customer Sales Report for Purchase Order Receipts

 EEBP Customer Sales Report – Detail 

 EEBP Customer Sales Report – Summary 

 EEBP Customer Sales Report Billing – Detail

 EEBP Customer Secondary Sales Report – Detail 

 EEBP Customer Secondary Sales Report Billing – Detail 

 EEBP Report for FAST DATA - Navy Fuel Obligation Report

 EEBP Report for West Coast Obligation System (WCOS) - Navy Fuel Obligation Report

 EEBP Report for Aviation Storekeeper Information Technology (ASKIT)

 EEBP Report for General Services Administration (GSA)

 EEBP Report for Defense Working Capital Fund Accounting System (DWAS) - MAXIMO - Navy 

Asset Management Report

 EEBP Report for Coast Guard

 EEBP On-Line Vehicle Integrated Management System (OLVIMS) Report 

 EEBP Tanker Secondary Sales Report 

NOTE: For inventory type reports, DFSPs will use FMD. 

Under a different tab within the EEBP, users with the EEBP system access profiles have access to the Data 

Displays below:

 Vehicle/Aircraft Ownership Data Display reflects the USAF Aircraft ownership information 

stored in the Enterprise Core Component (ECC) Vehicle Ownership Table

 EEBP Customer Card Data Display identifies the template to be submitted by customers using 

the EEBP in order to view Customer Card data as stored in the ECC custom table

It is important to note that Fuels Enterprise Server (FES) history will not migrate over to EEBP. However, 

FES will retain current history.

EEBP Reports support and assistance can be obtained by submitting a help desk ticket to the DLA Energy 

Help Desk at energy.helpdesk@dla.mil or by calling call 1-800-446-4950. Your request will be routed 

appropriately and someone will contact you for assistance.
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5. How do Customers or Business Partners (DFSPs) who place orders in the EEBP add, remove, and/or 

change DoDAACs? 

 You can verify that your DoDAACs are valid in the Defense Automatic Addressing System Center 

(DAASC) Inquiry System by accessing the following site URL: 

https://www.transactionservices.dla.mil/daasinq/daasinq_dodaac.asp. Your Service/Agency Central 

Service Point is the point of contact for establishing and maintaining DODAACs, and can be found 

by accessing http://www.dlmso.dla.mil/eLibrary/ServicePoints/Files/DoDAAD_CSPs.pdf. 

 For Bulk fuels (i.e. JAA, JA1, F76), contact the DLA Energy Help Desk at 800-446-4950 or send 

an e-mail to Energy.HelpDesk@dla.mil to request DoDAAC additions, removals, and/or changes to 

DLA Business Partner (DFSPs) TSW Location records. 

 For Ground Fuel (PC&S), please send an email request via Requirements Worksheet to 

DLAEnergyDirectDeliveryFuelsSupplyPlanners@dla.mil for DODAAC additions, removals, 

and/or changes to DLA Business Partner (DFSPs) or Customer Direct TSW Location records.

6. What is the Account Management and Provisioning System (AMPS) and what is the process for 

gaining access to the EEBP?

AMPS is the method DLA uses to grant both internal DLA users and external users access to DLA 

applications. All external users are required to self-register with AMPS and create an account to request the 

necessary access in order to utilize the EEBP. The AMPS process is comprised of a series of approvals 

through the external site’s Security Officer, as well as DLA’s Data Owner and Information Awareness team. 

For AMPS technical assistance and support, please contact the Enterprise IT Help Desk at 1-855-352-0001 

or by sending an email to enterpriseithelpdesk@dla.mil. The steps below outline the process external users 

will need to follow in order to register in AMPS and obtain access to the EEBP:

 Step 1: AMPS Self-Registration

- Access AMPS at: https://amps.dla.mil

- Click the “First Time in AMPS? Click Here to Register” link and follow the steps below:

 Select your “User Type”

- Federal Agency User/Contractor: This user is a member of the Armed 

Services, a Department of Defense (DoD) civilian employee, a DoD 

contractor, or a member of a Federal Agency. Federal Agency 

User/Contractor Users will need to provide information about themselves and 

their supervisor and local security officer, as required by DD Form 2875. 

- Supplier/Vendor: Works for a company or corporation that supplies 

items/parts to DLA. Additionally, a supplier or vendor holds a Commercial 

and Government Entity (CAGE) code

 Select “New Account”

 Read over the “Privacy Act Statement”

 Fill out the appropriate “User Information” 

 Create your “User Name” and “Password”

 Answer all “Authentication Questions”

 Review the information and click “Submit”
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 Step 2: Point-of-Need Access Request – Users will have the ability to request multiple roles to 

perform their required transactions in EEBP. Some roles will require additional attributes, such as 

DoDAAC number or Accessor Identification (ACID) code, from the requestor in a role request. 

Some roles may also require information about an additional approver, called an External 

Authorizing Official (EAO), in the role request. 

 Step 3: Receive AMPS Role Approval – Users will receive an E-mail notification from AMPS 

indicating your role request has been submitted, including the System Authorization Access Request 

(SAAR) number associated with the request. Users can log into AMPS to check the status of their 

request in the Application & Roles tab in My Information. Users will then receive an email with 

the role request has been approved. At this point, access to EEBP and DLA applications is granted. 

NOTE: AMPS passwords will need to be changed every 60 days and will expire after 30 days of inactivity.

For more information regarding the AMPS log-in and role request process, please see the AMPS User 

Guide in the User Guides and Job Aids section of the AMPS Gateway. 

7. Once registered in AMPS, what System Access profiles (JD’s) should users select to obtain proper 

access to the EEBP or FMD?

The required AMPS roles are different for each piece of EEBP functionality. These roles also vary for users 

that have a non-“dla.mil” e-mail address versus a “dla.mil” e-mail address. Additionally, FMD roles are 

needed in order to send your site’s transactions to EBS.

The tables below list the AMPS Roles to submit for each piece of EEBP and/or FMDE functionality:

EEBP 

Functionality AMPS Role Overview

AMPS Role to Select 

for Users Without a 

“dla.mil” Email 

Address

AMPS Role to Select for 

Users With a “dla.mil” 

Email Address

Maintain Line 

of 

Accounting

This option should be selected for 

Air Force and Navy Customers 

and Business Partners that need to 

maintain their LOA.

JD-2203 / JD-2203B*: 

Energy LOA 

Maintainer

JD-793 / JD-793B*: 

Energy LOA Maintainer

View Line of 

Accounting

This option should be selected for 

Army Customers and Business 

Partners that need to view their 

LOA.

JD-2204 / JD-2204B*: 

Energy LOA Viewer

JD-794 / JD-794B*: 

Energy LOA Viewer

Maintain 

Delivery 

Location 

Conditions

This is for users requesting access 

to maintain customer location and 

delivery data (e.g., Address, 

Delivery Notes, etc.) for their

authorized Petroleum location/ 

material DoDAAC(s).

JD-2202 / JD-2202B*: 

Energy Delivery 

Location Conditions 

Maintainer

JD-792 / JD-792B*: 

Energy Delivery 

Location Conditions 

Maintainer
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FMDE Functionality AMPS Role Overview AMPS Role to Select

Accountant at Thin

Client Installation

FMD Users that input Accounting Transactions 

(Processors) and are authorized by the Responsible 

Officer (RO) to send them to EBS. The permissions 

allowed for this role are Accounting (R, W), 

Enterprise file Export.

FMDE-100 

Transaction Processor 

Role

Responsible Officer at 

Thin Client Installation

FMD Users that only require Read Only access, or 

are a Responsible Officer (RO). The permissions 

allowed for this role are Accounting, Appointments,

Equipment Status, Personnel, Quality Assurance, 

Training, and Maintenance (R only).

FMDE-100 DFSP 

Read-Only Role

Demand 

Planning 

Collaboration

This is for users requesting access 

to collaborate with the DLA 

Energy Demand Plan for their 

authorized Petroleum items/ 

locations.

JD-2205 / JD02205B*: Energy 

Planning Collaborator

JD-795 / JD-795B*: 

Energy Planning 

Collaborator

Customer 

Direct 

Ordering

This is for users requesting access 

to place Customer Direct Sales 

Orders for their authorized 

Petroleum DoDAACs.

JD-2200 / JD02200B*: Energy 

Customer Direct Order 

Processor

JD-790 / JD-790B*: 

Energy Customer Direct 

Order Processor

DLA IntoStock 

Ordering

This is for users requesting access

to place DLA Inventory Resupply 

Requests for their authorized 

Petroleum DoDAACs.

JD-2201 / JD02201B*: Energy IntoStock Order ProcessorJD-791 / JD-791B*: 

Energy Into-Stock Order 

Processor

Standard 

EEBP 

Reporting

This is for users requesting access 

to view and download standard 

EEBP BO sales reports for 

external organizations and 

systems. 

Users must first complete BO 

Training before BO JD access is 

provisioned. Training can be 

access at 

https://www.fuelstraining.com.

JD-2206 / JD-2206B*

JD-2207 / JD-2207B*

 Energy Report Viewer

JD-226B: 

BO Energy Production 

Finance Reporting Role

JD-227B: 

BO Energy Production 

Non-Finance Reporting 

Role

* Denotes a secondary (“bolt-on”) JD. This option only appears in AMPS if the user already has a primary 

JD. 
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Accountant at Thick 

Client Location

FMD Users that input Accounting Transactions 

(Creator) and must have them reviewed by the 

accountant for the location. The permission allowed 

for this role is Enterprise file Import Export.

FMDE-102 

Transaction Creator 

Role

The FMDE Role Request Desk Guide on requesting FMDE roles has been posted to DLA Energy’s EEBP 

Website.

NOTE: Some External users may not require access to a primary JD. The first AMPS role selected by a 

user becomes their primary JD. If a user needs secondary JD access, the primary JD must be fully approved 

before the user can request a secondary JD. If the primary JD has not been approved, the user will receive 

an error message when requesting their secondary JD.

8. How often are users required to revalidate AMPS accounts? What happens if the deadline is missed?

Users must revalidate their account on an annual basis. There will be a 30 day notice prior to the annual 

revalidation deadline. If a user fails to revalidate during this 30 day period, their account will expire. If the 

account then goes 90 days from that point without an AMPS role, the account will be deleted. Once an 

account is deleted, the user will then have to create a new AMPS account to regain access. It is imperative 

that users are logging in and revalidating their accounts in a timely manner.

NOTE: All AMPS notification e-mails are be sent from amps.user@dla.mil.

9. Once the AMPS role is approved, how do users access the EEBP? 

The EEBP can be accessed at https://business.dla.mil/landing/index.jsp. From this website, the user can log 

on via CAC, or User ID and Password. 

10. What steps should be taken if an EEBP password has expired? 

EEBP passwords need to be changed every 60 days. If you fail to change your password in time, a “password 

expired” logon error message will be displayed. To reset your password, go to the AMPS website at 

https://amps.dla.mil/ and reference the EEBP Login Job Aid for additional steps.

Furthermore, users will be locked out of the EEBP after 30 days of inactivity. Contact the DLA Energy 

Help Desk at 800-446-4950 or by sending an e-mail message to Energy.HelpDesk@dla.mil to unlock your 

account. 

NOTE: This does not apply to users that access AMPS via their CAC card.
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11. Where are navigational Job Aids available for performing functions within the EEBP?

All EEBP Job Aids and supporting materials are available on the DLA Energy Portal site. To access the 

EEBP and WAWF Job Aids, navigate to the following URL and click EEBP and WAWF Job Aids from 

the menu on the left-hand side of the screen: https://dla.deps.mil/sites/dlaenergy/SitePages/Home.aspx. 

CAC Users can obtain EEBP materials through DEPS while non-CAC Users will need to contact the DLA 

Energy Help Desk for EEBP materials. 

 CAC Users: Current versions of the EEBP Job Aids, WAWF AND iRAPT Desk Guides, and the 

DoDAAC Conversion Matrix table are posted on the DEPS website. Users will need to select the email CAC certificate to gain access to this site. If users have problems logging in, please contact the 

DLA Energy Help Desk at energy.helpdesk@dla.mil or 1-800-446-4950 

 Non-CAC Users: Users without a DoD-issued CAC will need to contact the DLA Energy Help 

Desk at energy.helpdesk@dla.mil or 1-800-446-4950 to request copies of the current EEBP Job 

Aids, WAWF and iRAPT Desk Guides, and the DoDAAC Conversion Matrix

All BusinessObjects© Job Aids for external users are located at https://www.fuelstraining.com. Users must 

first register with FuelsTrainingTM in order to obtain access to the Job Aids posted. 

12. Is there a list of fuel products and current prices available in the EEBP?

No, but this information and relevant links are posted on the DLA Energy Standard Prices page which can 

be accessed at http://www.dla.mil/Energy/Business/StandardPrices.aspx.

13. Where can I find updates, reference materials, or get assistance for the EEBP?

 Maintain awareness of DLA Energy communications that are sent out regarding EEBP functionality 

delivered by e-mail from the DLA Energy Business Process Mailbox at 

DLAEnergyBusinessProcess@dla.mil.

 Refer to DLA Energy’s External Website for all information regarding EEBP and AMPS at 

http://www.dla.mil/Energy/Business.aspx

If you encounter technical difficulties or require assistance, please call the DLA Energy Help Desk at 800-

446-4950, DSN: 697-6733/34/35/36/37/38, or Fax: 770-582-1463. You may also contact the DLA Energy 

Help Desk at any time by sending an e-mail message to Energy.HelpDesk@dla.mil.

If you have general EEBP questions, please send them to DLAEnergyBusinessProcess@dla.mil. The 

project team will address them in a timely manner.