DoD Product Quality Deficiency Report (PQDR) Process Review Committee (PRC) Meeting23-1

Mark Rockwell, J6DS

Administrator, DoD PQDR Committee

 Defense Enterprise Data Standards Office (DEDSO)

May 17, 2023

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The Nation’s Combat Logistics Support Agency

Established 1961

DEFENSE LOGISTICS AGENCY

DLA

Agenda 

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Mark Rockwell, DEDSO

DEDSO.PQDR@dla.mil
| 1330-1345 (15 min) | Welcome, Admin, & IntroductionsMr. Mark Rockwell, DoD PQDR Administrator, DEDSO, J6DSMr. Rafael Gonzalez , Acting Division Chief, DEDSO, J6DSDr. Linsey Saul, Director, Office of the Chief Data and Analytics Officer, J6D         Ms. Jan Mulligan, Director of ODASD (Logistics)         Representation by OSD Comptroller or Defense Pricing Contracting            |
|--------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 1345-1415          | PQDR Committee TeamPolicy Migration Authority to DEDSO (ADC 1443)Purpose of PQDRsPQDR IT SystemsFuture State PQDR Process OverviewCloser Look at PQDR Data Exchanges                                                                                                                                                                                                        |
| 1415-1515          | ADCs Not ImplementedStatus of ADC 1007E (842P Data Elements)Development of PDC 1453 (Material Marking) and PDC 1446 (SA/FMS)                                                                                                                                                                                                                                                |
| 1515-1530 (15 min) | Wrap Up                                                                                                                                                                                                                                                                                                                                                                     |

Product Quality Discrepancy Reporting (dla.mil)

https://www.dla.mil/Defense-Data-Standards/

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PQDR Committee Team

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DEDSO – Administrator and contractor support

DLA

DCMA

Navy

Army

USASAC

USMC

USAF

ODASD(L) rep also attends.

The DoD Components have identified Primary and Alternate Committee members in writing. Other interested parties acting as Subject Matter Experts (SMEs) also attend and support the Committee meetings. ODASD(L) representative also attends.

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PQDR Policy Migration to DEDSO

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ADC 1443 was approved by ODASD(L) on JAN 27, 2023. 

This ADC shifted PQDR Policy Administration from DLA to DEDSO. 

The ADC serves to inform the DoD Components that the DLM 4000.25, Volume 2, Chapter 24, is replacing Joint Service Regulation DLAR 4155.24/AR 702- 7/SECNAVINST 4855.21/AFI 21-115/DCMA INST 1102 as the DoD’s authoritative source for PQDR related guidance.  

Consolidating PQDR guidance into a single publication will streamline the way the DoD makes changes to policy requirements, transactional processing, and electronic data interchange (EDI) programming. It will allow these types of changes to be made simultaneously utilizing the Defense Logistics Management Standards (DLMS) change management process. 

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Purpose of PQDRs

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Providing feedback to activities responsible for design, development, purchasing, production, supply, maintenance, contract administration, and other functions for them to act on finding the cause, taking corrective action, and preventing recurrence. ​

Integrating deficiency analysis and resolution processes to identify cause and prevent or mitigate recurrence within acquisition, quality, systems engineering, and overall life cycle management plans. ​

Obtaining cost, credit, replacement, and/or contractual remedy for procurement related quality deficiencies resulting from poor workmanship, nonconformance to applicable specifications, drawings, standards, processes or other technical requirements. ​

Providing historical collection of deficiency data for future analysis.​

Source: DLAR 4155.24/AR 702- 7/SECNAVINST 4855.21/ AFI 21-115/DCMA INST 1102, August 1, 2022

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Initial PQDR IT Systems

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PDREP: The Product Data Reporting and Evaluation Program (PDREP) supports the DoD and Navy’s oversight and management of the supply chain. 

It promotes continuous process improvement aimed at increasing material readiness by reducing material defects entering the supply chain. 

The Naval Sea Systems Command (SEA 05R3, formerly 06P) is the program’s Functional Manager. 

DLA EBS: Enterprise Business System (EBS) is:

 DLA’s Enterprise Resource Planning (ERP) platform

JDRS: The Joint Deficiency Reporting System managed by NAVAIR provides:

A common, seamless solution for deficiency reporting and resolution management across the Aeronautical Enterprise (including Navy, Air Force, Coast Guard, etc.).

Is a cross-service web enabled automated tracking system designed to initiate, process and track deficiency reports from the Warfighter through the investigation process.

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Future State PQDR Process 

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Initial implementation includes the DLA Enterprise Business Systems (EBS), SECNAV Product Data Reporting and Evaluation Program (PDREP), and NAVAIRSYSCOM Joint Deficiency Reporting System (JDRS).  

Initially, all transactions will route through the Defense Automatic Addressing System (DAAS) and then pass through the PQDR Inter-service Interface (PQDR II).  Components developing new PQDR processing systems will comply with this DLMS standard to exchange data with other DoD PQDR systems. 

The DLMS 842P data element transactions will provide the DoD Components with a standard electronic transmission method for reporting PQDRs across systems. This PQDR transaction set will be used to move the PQDR (SF-368) data between points (originator/originating point, screening point, action point, and support point), will facilitate PQDR exhibit movements, and exchange general information (interim responses, general correspondence, etc.).

Source: DLM 4000.25, Vol 2, Chap 24

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PQDR Close-Up View

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The originator/originating point discovers a deficiency and submits the PQDR to the appropriate screening point.  

The screening point determines the appropriate action point (normally the item manager) and forwards the report for investigation.  

The action point will either investigate the report or assign the report to a support point (normally the Defense Contract Management Agency (DCMA)) for investigation.  

When required, the PQDR exhibits are moved between the exhibit holder and the investigating point.  

Throughout the investigation process, each point sends interim responses and other routine correspondence transactions to keep each interested activity updated with the current investigation status.  

(Future) Under DLMS, PQDR data is exchanged between information technology (IT) systems using the 842P PQDR Data Exchange transaction.  

(Future) Once data is shared between systems, all subsequent transactions must be sent to each shared system. 

Source: DLM 4000.25, Vol 2, Chap 24

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ADCs Not Implemented

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The following are ADCs that affect the PQDR process that have not been implemented by the Services and reasons why.  

ADC 1443, approved 1/27/2023, “PQDR Policy Shift to DEDSO.” This ADC was just approved and does not require IT implementations from the Services.  

ADCs 1007, 1007A, 1007B, 1007C, and 1007D have been building upon each other and are not yet implemented by the Services. The addition of business rules and procedures in ADC 1007E will start the implementations.   

ADC 1007E was submitted to ODASD(L) for final approval on May 2, 2023.

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Status of ADC 1007E

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ADC 1007E, "Defense Logistics Management Standards 842P Procedures, Business Rules, Data Elements, and Coding Updates"

This ADC was submitted to ODASD(L) in May 2023 to establish the business rules, data elements, and codes required to program the DoD automated information systems (AISs) to fully implement the DLMS 842P transaction set and increase widescale use of the PQDR data analytics capabilities.

ADC 1007E is a significant update that adds business rules to the ADC 1007 series of changes.

ADC 1007   

ADC 1007A 

ADC 1007B 

ADC 1007C 

ADC 1007D 

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   ADC 1007E Plan

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| TASK                                                                       | ESTIMATED DURATION | ESTIMATED COMPLETION |
|----------------------------------------------------------------------------|--------------------|----------------------|
| Develop Detailed Requirements (DR)                                         | 12 weeks           | 12 weeks             |
| Design                                                                     | 2 weeks            | 14 weeks             |
| Development                                                                | 44 weeks           | 58 weeks             |
| Internal System Test                                                       | 16 weeks           | 74 weeks             |
| Integrated System Test                                                     | 12 weeks           | 86 weeks             |
| Product Delivery                                                           | 4 weeks            | 90 weeks             |
| Release to Production - 2 days (Saturday/Sundayweekend maintenance window) | 2 days             | 90 weeks, 2 days     |

IMPLEMENTATION TARGET:  PQDR processing systems have not been updated due to missing business rules.  ADC 1007E implements the business rules required for system programming and restarts the phased implementation as follows:

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Status of PDC 1453

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PDC 1453, "Missing Bare Item Material Markings" 

This change clarifies the proper reporting method as it relates to manufacturing deficiencies to the item itself, and more specifically, illegible or missing bare item markings required per the technical data package (TDP).

Authored by NAVSUP and reviewed informally by all DoD PQDR Components in March 2023. 

NAVSUP has submitted their final draft on May 8th. The DEDSO PQDR and SDR Administrators will review the PDC and make necessary changes since this impacts both the PQDR/SDR communities. Once DEDSO internal review is complete, DEDSO will provide a final copy with changes to NAVSUP prior to sending to ODSAD(L) for signature. 

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Status of PDC 1446

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PDC 1446, "Security Assistance (SA) Supply Discrepancy Reporting and Product Quality Deficiency Reporting (SDR/PQDR)"

This PDC is currently on HOLD awaiting approval of ADC 1007E. 

This change will standardize and document the PQDR logistics process across the DoD. Standardization will improve communication between International Logistics Control Office (ILCO) and Action Activities, further referred to as Action Points; increase investigative data sharing; and improve the accuracy of supplier risk performance reporting to the Supplier Performance Risk System (SPRS).

 Once ADC 1007E is fielded, this PDC 1446 requires the ILCO to take quality related deficiencies reported by Security Assistance (SA) customers on SDRs and submit them through a DLMS-compliant PQDR application using the DLMS 842P Implementation Convention (IC).  

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    Summary 

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Continue to build collaboration with bi-weekly Committee meetings via Teams and have a July face to face meeting at Ft Belvoir.

Conduct 2 PRCs with ODASD(L) to enhance transparency.

Migrate DoD PQDR policy to DLM 4000.25, Vol 2, Chap 24 in accordance with ADC 1443.

Promulgate ADC 1007E to the DoD Components to begin the implementation plan for the 1007 series ADCs.

Submit and receive approval for PDC 1453 (Material Markings) and PDC 1446 (SA/FMS).

Key PQDR focus areas for 2023​

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