User Guide

AMPS Procedures for Users and Administrators

Version 1.2 ● January 9, 2014
Account Management and Provisioning System (AMPS) User Documentation: User Guide

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Table of Contents

Overview ...................................................................................... 2

AMPS Documentation ....................................................................... 3

How to Open the AMPS Documentation Screen ...................................... 3

Launching AMPS.............................................................................. 4

How to Launch AMPS: CAC-enabled Users ............................................ 4

AMPS Home: Quick Tour................................................................. 6

Disable the Compatibility View Feature in Internet Explorer...................... 7

My Profile ....................................................................................10

How to Check Your Role Status........................................................ 10

How to View and Manage Your AMPS Information .................................. 12

Role Request Process ......................................................................13

How to Request a Role: Internal User................................................ 13

Role Request Subprocesses ...............................................................19

How to Update Organization Information............................................ 19

How to Update Your Supervisor ....................................................... 22

How to Browse for a Role .............................................................. 25

Role Request Approval Process ..........................................................26

How to Approve a Role Request....................................................... 28

Separation of Duties Review .................................................... 28

Supervisor Approval .............................................................. 32

Security Officer Approval........................................................ 36

Data Owner Approval............................................................. 39

Information Assurance Officer Approval....................................... 42

What Comes After the Final Approval?............................................... 44

Role Request Approval Subprocesses ...................................................45

How to Reject a Role Request......................................................... 45

How to Suspend a Role Request....................................................... 49

How to Resume Approval of a Suspended Request ................................. 51

How to Delegate a Role Request...................................................... 53

How to Extend a Role Request Deadline ............................................. 57

Provisioning Process: Total AMPS.......................................................60

How to Provision a Role through Total AMPS ........................................ 60

Role Removal................................................................................63

How to Request Removal of a Role ................................................... 63

How to Approve a Role Removal Request............................................ 66

Document Information.....................................................................69

Index ..........................................................................................70

Overview

AMPS is an account provisioning system that sets up your access to computer 

application resources or provides information to a provisioner for manual setup. Access 

is based on the approval of your request for one or more application roles.

Application users, both internal (civilians, military, and contractors) and external 

(vendors, public), can have AMPS accounts that enable them to submit requests for 

these roles. When a role is approved, the user has access to the application resource.

AMPS User Guide

The AMPS User Guide furnishes provides you with the procedures and instructions for 

completing AMPS tasks to get your access rights started:

• End users will find instructions for creating and submitting role requests, as 

well as removing roles.

• Approvers—including Supervisors, Security Officers, Data Owners, and 

Information Assurance Officers—will find instructions for handling approvals. 

• A short section on Total AMPS provisioning is also included. 

AMPS URL

Getting access to AMPS is easy; just open a browser and navigate to this URL:

https://amps.dla.mil/oim

Common User Access (CAC) Authentication

At present, the DLA is running two versions of AMPS: Legacy AMPS and New AMPS. 

Legacy AMPS, the existing system, is being replaced in stages by New AMPS. For the 

tasks and procedures outlined in this guide, you will use New AMPS solely.

Please note that the system may require CAC-enabled users to select a CAC certificate 

twice. This condition will continue until Legacy AMPS is retired and all users have 

migrated to New AMPS.

Enterprise Help Desk

Users who need assistance with AMPS should contact the Enterprise Help Desk:

Telephone: 1-855-352-0001

Email Address: DLAEnterpriseHelpDesk@dla.mil
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AMPS Documentation

The AMPS team provides this user guide to acquaint users with AMPS procedures. We will 

update screen images, procedures, notification messages, and new functions periodically as 

AMPS is enhanced. Check the version number and date on the User Guide title page to ensure 

you have the latest copy. The latest versions of the User Guide and other job aids will be 

available through the AMPS Home page.

After launching AMPS, all users have access to a link to an AMPS Documentation page. The 

documentation on this page takes the place of all past guides, job aids, and other documents.

All documents listed on this page are distributed in Adobe PDF format and require Acrobat 

Reader to view. See the section entitled How to Launch AMPS: CAC-enabled Users on page 4 

for instructions on starting AMPS.

How to Open the AMPS Documentation Screen

1. Click the AMPS Documentation link.

AMPS displays the 

documentation page (see Figure 2).

Figure 1: Sample Home Page - AMPS Documentation Link

2. Click the link for the document you want to 

download and view.

For PDF documents, AMPS opens Acrobat 

Reader automatically and displays the 

selected document or video file.

Figure 2: AMPS Documentation Page

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Launching AMPS

What you can do: As a Web-based application, AMPS is available through a browser, such as Internet Explorer (version 8 or later) that supports DLA web site access.

Getting access to AMPS is as simple as opening a browser instance and entering the AMPS URL.

Internal users: CAC authentication

External users: User ID and password

Where to start: Start Internet Explorer or other approved browser.

How to Launch AMPS: CAC-enabled Users

1. In the URL address field, enter the following 

URL:

https://amps.dla.mil/oim

2. Click the arrow icon in the browser, or press 

your keyboard’s Enter key.

AMPS displays a security certificate request

(see Figure 4).

Figure 3: Sample Browser Page – AMPS URL

3. Select a certificate and click OK.

AMPS displays a Single Sign-on 

Authentication screen (see Figure 5).

Figure 4: Security Dialog – Certificate

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4. Read the conditional statement for 

information system access and click OK to 

acknowledge your understanding and 

agreement.

AMPS displays the Single Sign-on 

Authentication screen.

5. Click OK to acknowledge consent and 

proceed to AMPS.

AMPS opens the Home screen (see Figure 6).

Figure 5: Single Sign-on Authentication - Acknowledgement Confirmation

Note:

The sample shown in Figure 6

displays the commands available to 

any user. Certain AMPS 

administrator roles have additional 

commands that enable them to 

complete tasks within AMPS.

 Check the AMPS Home: Quick 

Tour section for more 

information about the Home 

screen.

Figure 6: AMPS Home Screen - Sample User

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AMPS Home: Quick Tour

A. Main Menu: Provides access to 

common tasks you perform in 

AMPS.

B. Tabbed screens provide 

parallel access to multiple task 

types.

For example, you can open your 

My Information page, update 

attributes in your profile, and 

then start the role request 

process without having to close 

the My Information tab first.

C. Sign Out command and login 

ID: Sign Out provides a 

method for exiting AMPS. The 

User ID displayed shows the 

identity of the currently logged 

in user.

D.Navigation buttons: furnish the 

method for proceeding forward 

and backward through a series 

of task screens on a tab page.

E. Close button: click the Close

button on any tab page to close 

the current tab without 

completing the task on that 

page. Figure 7: Sample Home Page

F. Required fields: fields that require you to enter information before you proceed are marked with an asterisk (*).

G. “Train” screen navigation tool: some tasks, such as Role Request, furnish a connected series of screen names called a “train.” If you are familiar with the “breadcrumb trail” as a navigation tool 

in Web sites, you will find that the AMPS “train” works in a similar way. As you proceed through the series of screens in a task process, AMPS turns each screen name in the train into a link you 

can click to reopen the corresponding screen. If you need to display a previously viewed screen, click any active screen name in the train to jump backward or forward. Using the train links as a 

screen navigation tool, you can skip multiple screens in the sequence.

For example, when you reach the Summary page in Role Request, you can skip the previous screens and jump back to User Information without having to navigate backward through every 

screen in sequence.

The “train” is a time-saving way to help you view and change any screen before you complete a process such as requesting a role.

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Disable the Compatibility View Feature in Internet Explorer 

When you launch AMPS in Internet Explorer (IE), you may see a Compatibility View message. 

The Compatibility View is meant for users who run applications developed for IE 7 and prior 

versions. The Compatibility View in IE 8 or later can affect the display of certain screen 

elements, such as action buttons, in some New AMPS screens. Follow these instructions to turn 

off Compatibility View and prevent IE from displaying this message again.

1. In the Message from webpage box, click OK

to close the message.

AMPS displays the Home screen in Internet 

Explorer.

Figure 8: Compatibility View Message

2. In the IE Command Bar, click Tools.

3. Click Compatibility View Settings.

AMPS opens the Compatibility View Settings

dialog (see Figure 10).

Figure 9: Internet Explorer - Tools Menu

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4. Review any entries in the text area labeled 

Websites you’ve added to Compatibility 

View. 

5. If your Compatibility View Settings dialog 

contains any entries for dla.mil, dfas.mil, or 

other Web sites, select each entry and click 

the Remove button.

IE removes the specific Compatibility View

setting from all sites in dla.mil or dfas.mil.

Figure 10: Compatibility View Settings: Remove All Web Sites

6. Locate the checkbox for option to Display 

intranet sites in Compatibility View.

Figure 11: Compatibility View Settings – Deselect the Compatibility View Option

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7. Click the checkbox to deselect the option.

8. Click Close.

IE closes the Compatibility View Settings

dialog and returns to the AMPS home screen.

After you make this change, opening AMPS 

in IE will not force the display of the 

application into Compatibility View for 

AMPS or any other application in dla.mil or 

dfas.mil.

Figure 12: Internet Explorer - Deselect the Option to Display in Compatibility View

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My Profile

What you can do: The menu section labeled My Profile enables you to view and manage information about yourself, your roles, and your accounts.

If you need to . . . Navigate this path to this specific screen . . .

Identify the roles you have through AMPS My Profile > My Information > Application & Roles tab > Current Roles

Check the status of a pending role request My Profile > My Information > Application & Roles tab > Pending Roles/Requests

Review or modify basic information or contact data My Profile > My Information > User Information > User Information

My Profile > My Information > User Information > Contact Information

Manage your password or challenge questions (external users only) My Profile > My Information > Change Password

My Profile > My Information > Challenge Questions

Update your Organization My Profile > My Information > User Information > Organization

Change your Supervisor Internal users: My Profile > My Information > User Information > Supervisor

View your Direct Reports (Supervisors only) My Profile > My Information > Direct Reports

Where to start: Launch AMPS

How to Check Your Role Status

1. Launch AMPS.

The user ID entry indicates the identity of the 

currently logged-in user.

2. Under the My Profile menu on the Home

screen, click My Information. 

AMPS displays the My Information screen

(see Figure 14).

3. Click the Applications & Roles tab.

AMPS displays the Applications & Roles tab 

page.

Figure 13: AMPS Home Screen My Profile Menu

Figure 14: Role Status Screen - Application Roles Tab

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4. Review the Current Roles section to view the 

roles you are currently assigned.

AMPS displays the following data:

- Role name

- Application

- Environment (Production)

- Role Type (User or Admin)

5. Review the Pending Roles section to check 

the status of a role request according to 

SAAR number. 

AMPS displays the following date:

- SAAR ID

- Role Name

- Status

- Current Approver

- Request Date

- Expiry Date

- Last Activity Date

By checking this data, you can 

determine the current approval 

status, the expiration date of the 

current SAAR, and the date of the last 

approver’s action.

6. Review the SAAR History section to review 

SAARs that have been completed, rejected, 

or otherwise terminated.

Figure 15: Applications & Roles Tab Page

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How to View and Manage Your AMPS Information

1. Log in to AMPS.

AMPS displays the Home screen. Your ID is 

displayed to indicate you are the logged-in 

user.

2. Under the My Profile menu on the Home

screen, click My Information. 

AMPS displays the My Information screen. Figure 16: AMPS Home Screen My Profile Menu

3. Enter changes or new entries in the 

modifiable data fields.

Fields marked with an asterisk (*) are 

required entries.

Any of the bordered fields in User 

Information and Contact Information are 

modifiable. To modify data in nonmodifiable 

fields, contact the Enterprise Help Desk.

Click the search icon beside the Organization 

Name field to update your Organization. The 

IA Officers and Security Officers listed 

correspond to the selected Organization.

Click the search icon beside the Supervisor 

Name field to update your Supervisor name 

and information. 

The Direct Reports tab (not pictured) is for 

Supervisors who have staff members

reporting directly to them. A Supervisor 

handles all approval requests and other 

changes to AMPS records for staff members 

listed under Direct Reports.

4. Click Save to save your changes.

Figure 17 : User Information Screen

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Role Request Process

What you can do: The Role Request process enables you to select and enter information required to submit a role request. The process displays several information entry screens in 

sequence. At the top of each role request screen is a series of screen names that help you trace your location in the sequence. Click the name of any screen already visited 

to return to it, and add or correct information before submitting the request. The current screen’s name is displayed in bold text:

Figure 18: Role Request Navigation

Where to start: Start the Role Request process by launching AMPS to display the Home screen.

Note that any field marked with an asterisk (*) is a required field.

How to Request a Role: Internal User

1. Log in to AMPS.

AMPS displays the Home screen. Your ID is 

displayed to indicate you are the currently 

logged-in user.

2. In the Requests menu on the Home screen, 

click Request Role.

Figure 19: AMPS Home Screen

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3. Enter your Cyber Awareness Certificate date

(required).

4. Select your User Type from the following 

choices (required):

∗ Internal user selections:

i. Military: select your Branch and 

Rank from the fields displayed when 

you select this User Type.

ii. Civilian: select your Grade in the 

field displayed when you select this 

User Type (required).

iii. Contractor: enter your Contract 

Number, Contract Company, and 

Contract Expiration date in the 

fields displayed when you select this 

User Type.

5. Update your Organization, as needed, and 

note the contact information for the Security 

Officers and the IA Officers.

(See How to Update Organization 

Information on page 19 for more 

instructions.)

6. Update your Supervisor, as needed.

(See How to Update Your Supervisor on 

page 22 for more instructions)

7. Click Next.

Figure 20: Request Role - User Information

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AMPS Displays the Select Roles Screen

8. In the Select Roles screen’s Search Roles

section, enter all or part of any search 

criteria you have available.

For example, if you have the role name, you 

can enter part of the name in the Role Name

field (see Figure 21).

9. Click the Search button.

AMPS displays the names of all roles having 

a name or other criteria that match the 

Search string.

10. Locate the role you want to request in the 

Select Roles Role Name list:

a. To verify your choice, click the Expand

button (>) to display details about the 

role.

b. EBS users: If you select an Additional

role without first requesting and 

receiving a related Primary role, AMPS 

displays an error message.

11. Select the role and click the right arrow 

button. 

AMPS copies the role name to the Select 

Roles list panel on the right.

To request multiple roles, repeat steps 8-10

if you do not require, or already have, a 

primary role.

12. Click Next.

Figure 21: Request Role - Select Roles

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AMPS displays the Justification screen.

13. In the Justification screen, fill in the following 

information:

a. Enter comments in the Justification text 

area to clarify the request (required).

b. As an option, you can enter further 

comments in the Optional Information

text area to supply additional 

information that supports your request.

14. Click the Browse button to locate and attach a 

supporting document. Repeat this procedure 

to attach an additional two documents, as 

needed.

Note that attachments must be 

formatted as Adobe Portable 

Document Format (PDF) files of two 

megabytes or less in size.

15. Click Next. Figure 22: Request Role – Justification

AMPS displays the Summary screen.

16. Review the information in the Summary

screen. 

- Click the Back button to return to previous 

screens and make corrections, as needed. 

- After making corrections, click the Next

button or the Summary node in the train to 

return to the Summary screen.

17. Click Submit to complete the role request. 

Figure 23: Request Role – Summary

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AMPS submits the role request for approval.

18. Note that the SAAR number is listed here, 

along with role and status information on the 

Role Request Confirmation screen. 

Your status notifications and Pending Role

records will refer to this SAAR number.

19. Click the OK button on the confirmation 

screen.

Figure 24: Confirmation

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AMPS returns to the Home screen.

20. From the Home screen (see Figure 19), select 

My Information to display User Information

and Applications & Roles tab page selections.

21. Click Applications & Roles and view the

Pending Roles section to check the status of 

your request as it proceeds through the 

Approval process.

Figure 25 illustrates the status of the sample 

SAAR created in this process. Initially, the 

SAAR goes to the Supervisor first, unless the 

customer’s organization requires a prior 

Separation of Duties (SOD) review.

A user can check Pending Roles to determine 

the location of a SAAR in the approval process.

Figure 25: Sample Pending Roles Screen

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Role Request Subprocesses

What you can do: Follow this procedure if you are a User submitting a new role request and your need to correct your Organization information.

Where to start: Begin the process of creating a role and start on the User Information screen.

How to Update Organization Information

Find the Update Organization command.

1. Click the Update Organization

command on the User Information.

AMPS displays the Find an 

Organization dialog (see Figure 27).

Figure 26: User Information - Update Organization

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2. Enter all or part of an Organization name 

in the Name field.

3. Click Search.

AMPS displays matching names in the 

Search Results area (Figure 28).

Figure 27: Select Organization - Search

4. Select the name you want to use in the 

Organization section.

5. Click OK.

AMPS enters the selected name and 

corresponding information in the 

Organization Information section of the 

Role Request’s User Information screen

(see Figure 29).

Figure 28: Select Organization - Search Results

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6. Review the Organization

update and proceed with the 

role request.

When you update the 

Organization, AMPS 

automatically identifies the 

updated organization name 

and populates the Security 

Officer(s) and IA Officer(s)

listings with the names of the 

current organization’s Security 

Officers and IAOs.

Figure 29: Update Organization - Selected Organization Entered

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How to Update Your Supervisor

What you can do: Follow this procedure if you are a User submitting a new role request and you need to correct your Supervisor designation. AMPS updates this information in your New 

AMPS profile. The following business rules apply to the process of selecting a Supervisor:

• Every Organization must have one or more Supervisors to handle role request approvals for their users.

• Each user who requests a role must have a Supervisor assigned in AMPS. Use the Update Supervisor function to select a Supervisor if the Supervisor Information

area is blank.

• Internal users can select only another internal user as a Supervisor.

• A user cannot select a contractor as a Supervisor. Only government employees can be Supervisors in AMPS. AMPS controls the selection process by restricting the 

display of Supervisor names to government employees, either Civilian or Military.

• A user can select an internal user from another Organization as a Supervisor.

• All Supervisors must request and be granted the AMPS Supervisor role. However, a user can select a user who does not have the Supervisor role. For a Supervisor 

who does not have the appropriate role, AMPS tells the assigned Supervisor of the need to request this role in the Pending Approvals list under the My Tasks tab.

Where to start: Begin the process of creating a role and start on the User Information screen.

Locate the Update Supervisor command on the User Information screen.

1. Click Update Supervisor.

AMPS displays the Find a Supervisor

dialog (see Figure 30).

Figure 30: User Information - Update Supervisor Command

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2. Enter all or part of any of the following 

user designations:

a. Last Name, 

b. First Name, or

c. Login Name

3. Click Search.

AMPS displays matching names in the 

Search Results area.

Figure 31: Find a Supervisor - Search by Last Name

4. Click the name you want from the Search

results.

5. Click OK.

AMPS enters the selected name and 

corresponding information in the 

Supervisor Information section of the 

role request’s User Information screen.

Figure 32: Supervisor Search Results

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6. Review the Supervisor Information

section to ensure you selected the 

correct supervisor. 

Proceed with the role request for the 

selected user (see page14).

Figure 33: User Information - Supervisor Updated

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How to Browse for a Role

What you can do: Follow this procedure if you are a User browsing for a role name, rather than using the Search function. 

Follow this procedure if you are a Supervisor submitting a new role request for a subordinate and you want to browse for a role, rather than use the 

Search function.

Where to start: Begin the process of creating a role, starting on the User Information screen, and navigate to the Select Roles screen.

1. In the Select Roles screen’s 

Browse Roles by Application

section, expand the application 

category that contains your 

application name. 

AMPS displays the names of all 

roles associated with the 

category in the Select a Role

area.

2. Select your application.

AMPS displays all roles 

associated with the application 

in the Select a Role area.

3. Locate the role you want to 

request.

a. To verify your choice, click the 

Expand button (>) to display 

details about the role.

b. If you select an Additional role 

without first selecting a related 

Primary role, AMPS displays an 

error message.

4. Select the role and click the right 

arrow button (-- >). AMPS copies 

the role name to the Select 

Roles list panel on the right.

5. To request multiple roles, repeat 

steps 1-4. (EBS users must have 

a primary role assigned before 

proceeding.)

6. Click Next to proceed with your 

role request.

Figure 34: Request Role Select Roles

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Role Request Approval Process

New AMPS handles notifications and the role request approval process by modeling and 

supporting DD 2875 approval business processes similar to Legacy AMPS. As in Legacy AMPS, 

role requests are approved in sequence, from the Security Reviewer, as needed, to the 

Supervisor, Security Officer, Data Officer, and Information Assurance Officer. The Security 

Officer will see only the first role request from a user until the user’s account is submitted for 

revalidation or otherwise flagged for the Security Officer’s attention. 

All other approvers receive notifications, and each approver has 20 days to act before a role 

request expires. AMPS handles the sequential submission for approval to each approver 

automatically, and then submits the approved request for provisioning. 

Approval Process Summary

The procedures in this section describe how each approver handles the approval of a role 

request in New AMPS. The procedures include the text of sample email notifications that 

AMPS sends to users and approvers at each stage of the approval process. Only users who 

have been assigned one of the AMPS roles identified in Table 1 can follow these procedures.

Although the New AMPS screens look different, the process is very similar to Legacy AMPS. In 

New AMPS, the approver 

• Receives a notification that an action is required on a role request.

• Logs in to New AMPS and navigates to a list of pending tasks.

• Selects the pending task to open the approval decision screen.

• Selects or enters data in required and optional fields.

• Approves, rejects, or cancels the role request.

Table 1 summarizes approvers and their tasks. 

Table 1: Role Request Approvers and Provisioners

This Approver... Is assigned... Notes For more information...

Separation of Duties (SOD)

Reviewer

To your organization The SOD Reviewer provides a point of entry to 

the approval process for customers who 

require a Separation of Duties check for each 

role request. 

Users:

• Separation of Duties Review (see Figure 38).

Separation of Duties Reviewers: 

• Separation of Duties Review on page 28.

Supervisor To your account when 

the account is created 

initially.

However, if a change occurs that is not 

reflected in AMPS, you can change your 

Supervisor in AMPS during the role request 

process.

Users:

• How to Update Your Supervisor on page 22.

Supervisors: 

• Supervisor Approval on page 28.

• How to Reject a Role Request on page 45.

• How to Suspend a Role Request on page 

Security Officer To the Organization to 

which you belong.

You cannot change this assignment. However, 

Organizations may have two or more Security 

Officers assigned. You can identify them 

during the role request process.

Users:

• How to Request a Role, page 13.

• How to Update Organization Information on page 19.

Security Officers:

• Security Officer Approval on page 36.

• How to Reject a Role Request on page 45.

• How to Suspend a Role Request on page 

Data Owner To the application 

associated with the role 

you are requesting.

Data Owners see all role requests for access to 

their application data.

Users: See your Supervisor if you have questions about the Data Owner.

Data Owners:

• Data Owner Approval on page 39.

• How to Reject a Role Request on page 45.

• How to Suspend a Role Request on page 49.

Information Assurance Officer

(IAO)

To the Organization to 

which you belong.

You cannot change this assignment. However, 

Organizations may have two or more IAOs 

assigned. You can identify them during the 

role request process.

Users:

• How to Request a Role on page 13.

IAOs:

• Information Assurance Officer Approval on page 42.

• How to Reject a Role Request on page 45.

• How to Suspend a Role Request on page 49.
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Required Approvals and Time Limits

The AMPS process for submitting and approving a user’s role request is called a “workflow.” A 

workflow automates the process of sending notifications of required actions and of forwarding 

action items to approvers in sequence. The AMPS approval workflow automatically tracks and 

reports on the status of each approval request.

After a user submits a role request, AMPS forwards the request to the approval workflow. 

During the workflow process, several approvers review the request before the role is 

provisioned to the user’s account. 

The number of approvers who review a request is defined in AMPS, and the number may vary 

according to which application and role make up the request. As AMPS forwards the request 

to each approver, AMPS also sends each user email notifications indicating the request’s 

current status and pending approval requirements. Each approver receives email notifications 

from AMPS for role requests that require his or her action.

Approval Period and Automatic Cancellation

From the time an approver receives the initial email notification for a role request approval, 

AMPS provides 20 days for the approver to complete an action on the request: either approve 

or deny. After the initial notification, AMPS delivers additional email notifications every 2 days 

to the current approver until the request is approved or denied, or the 20-day approval period 

expires.

If approvers do not act on a request before the end of the approver’s time limit, the SAAR

expires. AMPS then notifies the requestor that the request has expired. If the requestor still 

needs the role, he or she should consult a Supervisor and, if necessary, submit a new request.

The following chart summarizes approvers in the workflow, approval requirements, and 

approval time limits.

Table 2 : Required Approvals and Time Limits

Required Approvals Role/Application Reminder Notifications Time Limit for Approval 

Separation of Duties (SOD) Reviewer

All role requests for applications that 

require an SOD Review to ensure 

Separation of Duties policies are 

enforced before the role request is 

approved.

Every two days after initial notification. 20 days

Supervisor All role requests for all applications Every two days after initial notification. 20 days

Security Officer

All initial role requests for all 

applications.

All role requests from users flagged for 

an additional Security Officer Review.

Every two days after initial notification. 20 days

Data Owner All role requests. Every two days after initial notification. 20 days

Information Assurance Officer All role requests. Every two days after initial notification. 20 days

Information Assurance manager Requests for an IAO role Every two days after initial notification. 20 days

Provisioners (System Administrators, Database 

Administrators)

All Total AMPS Solution requests 

approved during the approval workflow

No reminders issued. No expiration of the ticketed 

provisioning request.
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How to Approve a Role Request

What you can do: Follow this procedure if you are a designated reviewer or approver and have received an email notification indicating a SAAR awaits your action in AMPS.

Where to start: To begin the process of reviewing or approving a role, review relevant email notifications, log in to AMPS, and click the Pending Approvals command.

Separation of Duties Review

A Separation of Duties (SOD) Review is an optional stage in the approval workflow, required only by certain customers and organizations, such as DFAS. If your organization does not require an 

SOD review as part of the approval workflow, you can skip this section and go to the Supervisor Approval section.

The following procedure explains how to complete an SOD review of a role request in AMPS for compliance with SOD business practices

1. After a User requests a Role, AMPS 

sends an email notification

confirming the request submission 

and indicating the role request is 

waiting for the SOD Reviewer’s 

approval.

Sample User Notification: Confirmation

Subject: Notification: SAAR #6213 - Request User Access for Draco Teck (TEC_USER_254) (DFAS Columbus) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

Your request for role DFAS Prompt Pay Prod - View Only PRPY-007 with access to DFAS Prompt Pay (SAAR 6213) has been submitted for approval.

Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001. 

2. AMPS also sends an email notification

to the user indicating the role request 

is waiting for the Supervisor’s 

approval.

Sample User Notification: Status

Subject: Notification: SAAR #6213 - Request User Access for Draco Teck (TEC_USER_254) (DFAS Columbus) (DFAS Prompt Pay) Dec 12, 2013 11:01 a.m.

Body: 

SAAR #6213 is awaiting Separation of Duties approval of your request for the following role: DFAS Prompt Pay Prod - View Only PRPY-007 with access to DFAS Prompt 

Pay. This request was submitted in AMPS on Dec 12, 2013 11:01 a.m.

No action on your part is required.

AMPS provides this message for notification only. 

Please do not respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

3. After a User requests a Role, AMPS 

sends an email notification to the 

User’s Supervisor indicating that a 

SAAR has been submitted for the 

Supervisor’s approval.

Sample Review Notification

Subject: Action Required: SAAR #6213 - Request User Access for Draco Teck (TEC_USER_254) (DFAS Columbus) (DFAS Prompt Pay) Dec 12, 2013 11:01 a.m.

Body: 

SAAR #6213 has been submitted for Separation of Duties approval on behalf of Draco Teck regarding a request for the following role: DFAS Prompt Pay Prod - View 

Only PRPY-007 with access to DFAS Prompt Pay.

This request was submitted in AMPS on Dec 12, 2013 11:01 a.m.

Please visit AMPS at this URL:https://amps.dla.mil/oim.

Review your Pending Approvals to locate the SAAR and complete the approval task. 

This task expires on Jan 1, 2014 11:01 a.m. AMPS provides this message for notification only.

Please do not respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001. 

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4. On the AMPS Home screen under the 

Requests menu heading, click 

Pending Approvals.

AMPS displays the Approval Details

screen. By default, this screen opens 

with the My Tasks tab displayed 

(Figure 36): “My Tasks” refers to the 

tasks assigned to the logged-in user.)

Figure 35: Requests Menu

5. On My Tasks, click the SAAR entry 

indicated in the email notification.

AMPS displays the 

Application Access Decision

screen for the specified SAAR (see 

Figure 37).

Figure 36: Approval Details - My Tasks Tab

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6. Fill in the required Comments fields: 

Enter comments to support the 

decision. AMPS passes these 

comments to the next approver when 

they are entered.

7. Click Complete.

AMPS automatically . . .

• Sends the SAAR to the Supervisor 

and

• Removes the SAAR as assigned 

to the SOD Reviewer from the 

My Tasks tab.

Figure 37: Separation of Duties Reviewer Screen

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8. After the approval is submitted, 

AMPS sends an email notification to 

the user regarding the approval’s 

status.

Sample User Notification: Status

Subject: Notification: SAAR #6213 - Request User Access for Draco Teck (TEC_USER_2254) (DFAS Columbus) (DFAS) Dec 12, 2013 11:01 a.m.

Body: 

The Security Oversight Officer has completed an approval task for SAAR #6213 regarding your request for the following role: DFAS Prompt Pay Prod - View Only PRPY-007 with access to DFAS 

Prompt Pay.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

9. In addition, AMPS displays SAAR 

information and status in the user’s 

Pending Approvals’ Applications & 

Roles screen.

The status shows the SAAR has been 

forwarded to the Supervisor for 

approval.

Figure 38: Sample User – My Information > Applications & Roles – Pending Roles

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Supervisor Approval

The following procedure explains how to approve a role request by starting at the AMPS Home page. This procedure pertains to New AMPS only.

1. After a User requests a Role, AMPS 

sends an email notification

confirming the request submission 

and indicating the role request is 

waiting for the Supervisor’s 

approval.

Sample User Notification: Confirmation

Subject: Notification: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

Your request for role AMPS BASIC TEST ROLE with access to AMPS (SAAR 6129) has been submitted for approval. AMPS provides this message for notification only. 

Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001. 

2. AMPS also sends an email 

notification to the user indicating 

the role request is waiting for the 

Supervisor’s approval.

Sample User Notification: Status

Subject: Notification: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR #6129 is awaiting Supervisor approval of your request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

This request was submitted in AMPS on Dec 12, 2013 11:01 a.m.

No action on your part is required.

AMPS provides this message for notification only. 

Please do not respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

3. After a User requests a Role, AMPS 

sends an email notification to the 

User’s Supervisor indicating that a 

SAAR has been submitted for the 

Supervisor’s approval.

Sample Approver Notification

Subject: Action Required: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR #6129 has been submitted for Supervisor approval on behalf of Dinah Teck regarding a request for the following role: AMPS BASIC TEST ROLE with access to 

AMPS.

This request was submitted in AMPS on Dec 12, 2013 11:01 a.m.

Please visit AMPS at this URL:https://amps.dla.mil/oim.

Review your Pending Approvals to locate the SAAR and complete the approval task. 

This task expires on Jan 1, 2014 11:01 a.m. AMPS provides this message for notification only.

Please do not respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001. 

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4. On the AMPS Home screen under 

the Requests menu heading, click 

Pending Approvals.

AMPS displays the Approval Details

screen. By default, this screen opens 

with the My Tasks tab displayed 

(Figure 36): “My Tasks” refers to the 

tasks assigned to the logged-in 

user.)

Figure 39: Requests Menu

5. On My Tasks, click the SAAR entry 

indicated in the email notification.

AMPS displays the Supervisor

Application Access Decision

screen for the specified SAAR (see 

Figure 37).

Figure 40: Approval Details - My Tasks Tab

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6. Fill in the required fields.

a. Start Date (auto-filled) : this 

entry must be no earlier than 

the current date. 

b. End Date (auto-filled) : adjust 

as needed. This field entry is 

required.

c. Comments: as an option, enter 

comments to support the 

decision. Comments are not 

required for an approval, but 

AMPS passes them to the next 

approver when they are 

entered.

7. Click Approve.

AMPS automatically . . .

• Sends the SAAR to the next 

approver and

• Removes the SAAR as assigned 

to the Supervisor from the My 

Tasks tab.

Figure 41: Supervisor Approval Screen

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8. After the approval is submitted, 

AMPS sends an email notification to 

the user regarding the approval’s 

status.

Sample User Notification: Status

Subject: Action Required: SAAR#6129 - Request User Access for Dinah Teck (TEC_USER_205) (DLA Aviation (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

The Supervisor has completed an approval for SAAR#6129 regarding your request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

The outcome for this task is APPROVED.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

9. In addition, AMPS displays SAAR 

information and status in the user’s 

Pending Approvals screen.

The status shows the SAAR has been 

forwarded to the Security Officer

for approval, if the current request 

is the requestor’s initial role request 

for the application.

Figure 42: Sample User – My Information > Applications & Roles – Pending Roles

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Security Officer Approval

The following procedure for Security Officers explains how to approve a role request by starting at the AMPS Home page.

1. After a User’s Supervisor approves a Role

Request, AMPS sends an email 

notification to the user with the 

request’s status, indicating the role 

request is waiting for the Security 

Officer’s approval.

Sample User Notification: Status

Subject: Notification: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR #6129 is awaiting Security Officer approval of your request for the following role: AMPS BASIC TEST ROLE with access to AMPS. This request was submitted in AMPS on Dec 12, 

2013 11:01 a.m. No action on your part is required. AMPS provides this message for notification only. Please do not respond to this message. If you have any questions about this 

notification, please contact the Enterprise Help Desk at 855.352.0001.

2. After a Supervisor approves a Role

Request, AMPS sends an email 

notification to the user’s appointed 

organization Security Officer indicating 

that a SAAR has been submitted for the 

Security Officer’s approval.

Sample Approver Notification

Subject: Action Required: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR #6129 has been submitted for Security Officer approval on behalf of Dinah Teck regarding a request for the following role: AMPS BASIC TEST ROLE with access to AMPS. This 

request was submitted in AMPS on Dec 12, 2013 11:01 a.m. Please visit AMPS at this URL:https://amps.dla.mil/oim. Review your Pending Approvals to locate the SAAR and 

complete the approval task. This task expires on Jan 1, 2014 11:01 a.m. AMPS provides this message for notification only. Please do not respond to this message. If you have any 

questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

3. On the AMPS Home screen under the 

Requests menu heading, click Pending 

Approvals.

AMPS displays the My Tasks tab in the 

Approval Details screen (Figure 40). “My 

Tasks” refers to the tasks assigned to the

logged-in user.

Figure 43: Requests Menu

4. In the My Tasks tab, click the SAAR 

number indicated in the email 

notification.

AMPS displays the Security Officer 

Application Access Decision screen (see

Figure 41).

Figure 44: Approval Details – My Tasks Tab

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5. Fill in the required and optional fields:

a. IT Level Designation: select the 

requestor’s IT level from the dropdown list.

b. Clearance Level: select the 

requestor’s Clearance Level from 

the drop-down list.

c. Type of Investigation: select the 

investigation type conducted for the 

requestor from the drop-down list.

d. Date of Investigation: select or 

enter the requestor’s investigation 

date.

e. Comments: as an option, enter 

comments to support the decision. 

Comments are not required for an 

approval, but AMPS passes them to 

the next approver when they are 

entered.

6. Click Approve.

AMPS automatically . . .

• Sends the SAAR to the next approver 

and

• Removes the SAAR as assigned to 

the Security Officer from the My 

Tasks tab.

Figure 45: Security Officer Approval Screen

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7. AMPS sends an email notification to the 

user regarding the approval’s status. Sample User Notification: Status

Subject: Notification: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

The Security Officer has completed an approval for SAAR #6129 regarding your request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

The outcome for this task is APPROVED.

AMPS provides this message for notification only. Please do not respond to this message. If you have any questions about this notification, please contact the 

Enterprise Help Desk at 855.352.0001.

8. In addition, AMPS displays SAAR 

information and status in the user’s 

Pending Approvals screen.

The status shows the SAAR has been 

forwarded to the Data Owner for 

approval.

Figure 46: Sample User’s Pending Roles

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Data Owner Approval

The following procedure explains how to approve a role request by starting at the AMPS Home page. This procedure pertains to New AMPS only.

1. After the Security Officer approves a Role 

Request, AMPS sends an email 

notification to the user with the 

request’s status.

Sample User Notification: Status

Subject: Action Required: SAAR#6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR#6129 is awaiting Data Owner approval of your request for the following role: AMPS BASIC TEST ROLE with access to AMPS. 

This request was submitted in AMPS on Dec 12, 2013 11:01 a.m.

No action on your part is required. 

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

2. After the Security Officer approves a Role 

Request, AMPS sends an email 

notification to the application’s Data 

Owner, indicating that a SAAR has been 

submitted for the Security Officer’s 

approval.

Sample Approver Notification

Subject: Action Required: SAAR#6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR#6129 has been submitted for Data Owner approval on behalf of Dinah Teck regarding a request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

This request was submitted in AMPS on Dec 12, 2013 11:01 a.m.

Please visit AMPS at this URL:https://amps.dla.mil/oim. Review your Pending Approvals to locate the SAAR and complete the approval task. This task expires on Jan 1, 2014 11:01 a.m.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

3. On the AMPS Home screen under the 

Requests menu heading, the Data Owner

clicks Pending Approvals.

Figure 47: Requests Menu

4. On the My Tasks tab, click the SAAR 

number indicated in the email 

notification.

AMPS displays the Data Owner 

Application Access Decision screen for 

the SAAR (see Figure 45).

Figure 48: Approval Details - Administrative Tasks Tab

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5. In the Data Owner Application Access 

Decision screen, complete entries for the 

required fields.

a. Start Date (auto-filled): Required 

entry. The Start Date must not be 

earlier than the current date.

b. End Date (auto-filled): Required 

entry.

c. Comments: As an option, enter 

comments to support the decision. 

Comments are not required for an 

approval, but AMPS passes them to 

the next approver when they are 

entered.

6. Click Approve.

AMPS automatically . . .

• Sends the SAAR to the next approver 

and

• Removes the SAAR as assigned to 

the Data Owner from the My Tasks

tab.

Figure 49: Data Owner Approval Screen

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7. After the approval is submitted, AMPS

sends an email notification to the user 

regarding the approval’s status.

Sample User Notification: Status

Subject: Notification: SAAR#6129 - Request User Access for Dinah Teck (TEC_USER_207) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

The Data Owner has completed an approval for SAAR#6129 regarding your request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

The outcome for this task is APPROVE.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

8. In addition, AMPS displays SAAR 

information and status in the user’s 

Pending Approvals screen.

The status shows the SAAR has been 

forwarded to the Information Assurance 

Officer for approval.

Figure 50: Sample User’s Pending Roles

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Information Assurance Officer Approval

The following procedure explains how to approve a role request by starting at the New AMPS Home page. This procedure pertains to New AMPS only.

1. After the Data Owner approves a Role 

Request, AMPS sends an email 

notification to the User with the 

request’s status.

Sample User Notification: Status

Subject: Action Required: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_213) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR#123 is awaiting Information Assurance Officer approval of your request for the following role: AMPS BASIC TEST ROLE with access to AMPS. 

This request was submitted in AMPS on Dec 12, 2013 11:01 a.m.

No action on your part is required. 

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

2. After the Data Owner approves a Role 

Request, AMPS sends an email 

notification to the User’s Information 

Assurance Officer (IAO), indicating that a 

SAAR has been submitted for the IAO’s 

approval.

Sample Approver Notification

Subject: Action Required: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_213) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

SAAR#123 has been submitted for Information Assurance Officer approval on behalf of Dinah Teck regarding a request for the following role: AMPS 

BASIC TEST ROLE with access to AMPS.

This request was submitted in AMPS on Dec 12, 2013 11:01 a.m. 

Please visit AMPS at this URL: https://amps.dla.mil/oim. Review your Pending Tasks to locate this SAAR and complete the task. This task expires on 

Jan 1, 2014 11:01 a.m. 

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

3. On the AMPS Home screen under the 

Requests menu heading, click Pending 

Approvals.

Figure 51: Requests Menu

4. In the My Tasks tab, click the SAAR 

number indicated in the email 

notification.

Figure 52: Approval Details - My Tasks

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5. In the Information Assurance Officer 

Application Access Decision screen, fill in 

the required fields:

a. Cyber Awareness Training Date

(auto-filled from user record, if 

available): Enter or select a correct 

date for the requestor’s Cyber 

Awareness Training Date, as 

needed.

b. Comments: As an option, enter 

comments to support the decision. 

Comments are not required for an 

approval, but AMPS passes them to 

the next approver when they are 

entered.

6. Click Approve.

AMPS automatically . . .

• Removes the SAAR as assigned to 

the Information Assurance Officer

from the My Tasks tab.

• Provides the customer’s provisioning 

service per the service agreement.

Figure 53: Information Security Officer Approval Screen

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7. AMPS sends an email notification to the 

user regarding the approval’s status. Sample User Notification: Status

Subject: Action Required: SAAR #6129 - Request User Access for Dinah Teck (TEC_USER_213) (DLA Aviation) (AMPS) Dec 12, 2013 11:01 a.m.

Body: 

The Information Assurance Officer has completed an approval for SAAR#6129 regarding your request for the following role: AMPS BASIC TEST ROLE with access to 

AMPS.

The outcome for this task is APPROVE.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

What Comes After the Final Approval?

At this stage, the role approval process is complete. The next stage involves provisioning 

the role, which includes the following processes:

• Creating the user’s account in the application.

• Assigning the appropriate permissions to the user’s account, which enables the 

user to perform tasks in the application.

Provisioning methods vary by customer. If your organization is set up for automated 

provisioning, AMPS will complete that process and notify you when your application 

account has been created based on the role you requested. As a user, you will be able to 

access your account approximately 20 minutes after AMPS sends the notification.

Other customers prefer to perform provisioning themselves in one of two ways:

• Receive a Remedy ticket, generated by AMPS, with provisioning data included in 

it.

• Use an automatically generated AMPS ticket as a source of information for 

setting up the account. This process is called Total AMPS.

Total AMPS

The Provisioning Process: Total AMPS section in this User’s Guide provides a description 

of the Total AMPS procedure for provisioning a role through a ticketing process. See page 

60.

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Role Request Approval Subprocesses

Role request approval subprocesses include alternate paths for handling role requests. The following table introduces subprocesses for alternate procedures described in this section.

This subprocess . . . Enables an approver to . . .

Reject a Role Request Deny a user a request for a role. 

The request rejection process occurs during the approval process itself, and any approver can reject a role request. An AMPS Best Practice is to enter 

reasons for the rejection in the Comments field. The reasons entered may provide the basis for corrective action on the part of the user or other 

approvers.

Suspend a Role Request Postpone the completion deadline of any approver’s task. 

For example, if a Security Officer is waiting on a supporting document to arrive before he approves a role request, the approver can suspend the role 

request task. A task suspension has no end date.

Reassign a Role Request Assign the task of approving an individual SAAR to another approver. The approver must have the appropriate role to carry out the approval task. 

How to Reject a Role Request

What you can do: In AMPS, any approver who has a valid reason to reject a role request can do so during the standard approval process. The procedures that follow 

illustrate the process in New AMPS and explain the few steps required to bring up a role request approval form and select a rejection, rather than an 

approval, option. 

• Follow this procedure if you are a Supervisor and you need to reject a user’s role request.

• Follow this procedure if you are NOT the user’s Supervisor and you are, therefore, not authorized to approve the user’s role request.

Where to start: To reject a role request, start on the Home screen, and navigate to the Approval Details screen, which lists pending tasks.

1. After a user submits a role request, 

AMPS notifies the Supervisor by 

email of a pending action.

Sample Approver Notification

Subject: Action Required:SAAR #6024 - Request User Access for Diane Teck (TEC_USER_204) (DLA Aviation(AMPS) 2013-10-08 2013-10-08

Body:

SAAR #6024 has been submitted for Supervisor approval on behalf of Diane Teck regarding a request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

This request was submitted in AMPS on 2013-10-08.

Please visit AMPS at this URL:https://amps-dev.use2.ad.dla.mil/oim.

Review Pending Approvals to locate the SAAR and complete the approval task. 

This task expires on 2013-11-08. AMPS provides this message for notification only.

Please do not respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

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2. On the AMPS Home screen under 

the Requests menu heading, click 

Pending Approvals.

AMPS opens the Approval Details

screen. The SAAR is listed in the My 

Tasks tab.

Figure 54: Requests Menu

3. In the My Tasks tab, click the SAAR 

number indicated in the email 

notification.

AMPS opens the Application 

Supervisor Approval screen.

Figure 55: Approval Details - My Tasks

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4. In the Application Access Decision

screen for your approver’s role, fill 

in text to summarize the reasoning 

for the rejection. 

AMPS saves these comments as 

part of the SAAR record. 

5. Click Reject.

AMPS automatically . . .

• Removes the SAAR as assigned to 

the Supervisor from the My Tasks

tab. 

• Stores the rejected SAAR and its 

information for display in the user’s 

role status tab.

Figure 56: Application Supervisor Approval – Decision Screen

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6. Check the My Tasks tab to verify 

the rejected SAAR is removed from 

the Approval Details screen.

Figure 57: Approval Details - My Tasks

7. AMPS sends an email notification 

to the user regarding the outcome 

of result of the request.

As the email notification indicates, 

check with your Supervisor to 

correct any deficiency in your 

request and submit a new role 

request.

Sample User Notification: Rejection and Advice

Subject: Action Required: SAAR# 6024- Request User Access for Diane Teck (TEC_USER_202) (DLA Aviation) (AMPS) 2013-10-08.

Body: 

The Supervisor has completed an action for SAAR#6024 regarding your request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

The outcome for this task is REJECTED. Please see your Supervisor for further information.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

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How to Suspend a Role Request

What you can do: Any approver who has a valid reason to stop the approval process temporarily for a role request can do so during the standard approval process. The 

procedures that follow illustrate how to suspend a role request after a user has submitted the request and explain the few steps required to select a role 

request from a list of pending tasks and select a suspension option. 

Follow this procedure if you are a role request Approver and you need to suspend a user’s role request.

Where to start: To suspend a role request approval, start on the Home screen, and navigate to the Approval Details screen, which lists pending tasks on the My Tasks

screen.

1. After a user submits a role request, 

AMPS notifies each approver by 

email of a pending action.

Any approver can suspend

a role request. 

The sample email notification at 

right describes the action required 

to locate the SAAR in Pending 

Approvals, but AMPS enables an 

approver to perform tasks other 

than straightforward approvals.

Sample Approver Notification

Subject: Action Required:SAAR #6026 - Request User Access for Candy Teck (TEC_USER_213) (DLA Aviation(AMPS) 2013-10-09

Body:

SAAR #6026 has been submitted for Supervisor approval on behalf of Candy Teck regarding a request for the following role: AMPS BASIC TEST ROLE with access to AMPS.

This request was submitted in AMPS on 2013-10-09. 

Please visit AMPS at this URL:https://amps.use2.ad.dla.mil/oim.

Review your Pending Approvals to locate the SAAR and complete the approval task. 

This task expires on 2013-11-10. AMPS provides this message for notification only.

Please do not respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

2. After you select Pending Approvals 

from the Requests Menu (see 

Figure 50), locate the SAAR you 

want to suspend on the My Tasks

screen.

Figure 58: My Tasks Screen – Assigned SAARs

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3. Click the clipboard icon to select 

the SAAR.

Figure 59: My Tasks Screen - SAAR Selected

4. Display the Actions menu and click 

Suspend.

AMPS suspends the approval 

process for the selected SAAR. 

AMPS also removes the SAAR from 

the Assigned task listing in the My 

Tasks screen.

To indicate the completion of these 

actions, AMPS displays an

Information message.

Figure 60: My Tasks Screen - Actions Menu

5. Click OK to close the Information 

message box. 

This action closes the Information 

message box and returns to the 

current tab.

See How to Resume Approval of a 

Suspended Request for procedures 

on locating a suspended SAAR task 

and resuming the approval process 

for the SAAR.

Figure 61: My Tasks Screen - Information Message
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How to Resume Approval of a Suspended Request

What you can do: Any approver who has suspended approval temporarily for a role request can resubmit the suspended request to the approval process. The procedures 

that follow illustrate how to resume approval of a role request with a current status of Suspended. 

Follow this procedure if you suspended the user’s role request and want to resume the approval process for this request.

Where to start: To resume approval of a role request, start on the Home screen, and navigate to the Approval Details screen, which lists pending tasks on the My Tasks

screen.

1. On the My Tasks screen, locate the 

SAAR you want to resubmit for 

approval:

a. In the State dropdown list, 

select Suspended.

b. In the Search field, enter all or 

part of the SAAR number of 

the suspended task.

c. Click the search button (see 

Figure 58).

AMPS displays all suspended 

SAARs assigned for approval 

to the currently logged in user.

2. Click the clipboard icon to select 

the Suspended SAAR.

Figure 62: My Tasks - Search for Suspended SAARs

3. Display the Actions menu, and click 

Resume.

AMPS removes the Suspended

state from the selected SAAR and 

resubmits the SAAR to the approval 

process.

AMPS displays an Information 

message to confirm the SAAR’s 

change in State. Figure 63: My Tasks - Actions Menu
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4. Click OK to close the Information 

message box.

AMPS returns to the My Tasks

screen.

Figure 64: My Tasks - Information Message

5. To display a current list of 

Suspended SAARs, click the Refresh

icon. 

AMPS removes from the My Tasks

list any SAARs that are no longer 

suspended (see Figure 62).

Figure 65: My Tasks - Refresh Screen Icon

6. To display a current list of SAARs 

assigned to the current user, 

display the State dropdown list and 

select Assigned.

Figure 66: My Tasks - State Dropdown List

7. Refine the Search by adding a 

specific SAAR number to the Search 

field and click the search button.

AMPS displays the recently 

resubmitted SAAR with a restored 

State of Assigned.

You can now resume the approval 

process for this SAAR.

Figure 67: My Tasks - Search Results for Assigned Tasks
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How to Delegate a Role Request

What you can do: In AMPS, any approver who needs to reassign or delegate a role request to another approver of the same type (Security Reviewer, Supervisor, Security 

Officer, Data Owner, or Information Assurance Officer) can do so during the standard approval process. The procedures that follow illustrate the process in 

New AMPS and explain the steps required to select a role request approval assignment from a task list and delegate the task to a different user.

Follow this procedure if you are an approver and you will be unable to complete an approval task before the task expires.

Where to start: To delegate a role request, start on the Home screen.

1. On the AMPS Home screen, click 

Pending Approvals.

AMPS displays the Approval Details

screen, My Tasks tab (see Figure 65).

Figure 68: Home Page - Pending Approvals Command

2. Locate the SAAR you need to delegate 

and click the clipboard icon to select 

the SAAR.

AMPS highlights the SAAR.

Figure 69: Approval Details - My Tasks

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3. Click Actions to display the Actions 

menu; click the Delegate command.

AMPS displays the Delegate Task

dialog (see Figure 67).

Figure 70: My Tasks – Actions Menu – Delegate Command

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4. In the Delegate Task dialog, select an 

assignment option and search for the 

user to whom you are delegating the 

task:

a. Click the Delegate radio button. 

AMPS automatically selects Users

as the target group.

b. Enter all or part of one of the 

following identifying items:

i. First name

ii. Last name

iii. User ID

c. Click Search.

AMPS locates and displays 

matches in the Searched Items

list.

 

Figure 71: Delegate Task - Search for Delegate

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5. Select and confirm a delegate:

a. Click the search result for the user 

to whom you want to delegate the 

task.

AMPS displays a Details panel 

with contact and other 

information about the selected 

user.

b. Click OK.

AMPS closes the Delegate Task

dialog and returns to the My Tasks

tab.

c. Have the assignee verify the 

delegated task is correctly listed in 

the Assignee’s My Tasks page (see 

Figure 69: Approval Details -

Delegate's My Task Tab). 

Figure 72: Delegate Task - Select and Assign Delegate

Figure 73: Approval Details - Delegate's My Task Tab

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How to Extend a Role Request Deadline

What you can do: In AMPS, any approver who needs to extend a role request deadline to a later date can do so during the standard approval process. The procedures that 

follow illustrate this process in New AMPS.

Follow this procedure if you are an approver and you will be unable to complete an approval task before the task expires.

Where to start: To delegate a role request, start on the Home screen.

1. On the AMPS Home screen, click 

Pending Approvals.

AMPS displays the Approval Details

screen, My Tasks tab (see Figure 71).

Figure 74: Home Page - Pending Approvals Command

2. As an option, verify the task expiration 

date for a SAAR.

a. Locate the SAAR that needs a 

deadline extension

b. Click the SAAR record.

AMPS opens the SAAR decision 

screen for the currently assigned 

approver.

c. View the SAAR’s expiration date.

d. Click Cancel.

AMPS closes the SAAR decision 

screen.

Figure 75: Approval Details - My Tasks

Figure 76: Sample SAAR - Date Task Expires

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3. On the Approval Details screen, click 

the clipboard icon to select the SAAR.

AMPS highlights the SAAR.

Figure 77: Approval Details - Select the SAAR

4. Select the option to Renew the task:

a. With the SAAR selected, click the 

Actions menu.

b. Click Renew.

AMPS extends the deadline by 

adding seven calendar days to the 

expiration date (see Figure 76).

Figure 78: Actions Menu - Renew

5. In the Information message box, click 

OK.

AMPS closes the Information message 

box.

Figure 79: Information Message

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6. As an option, check the expiration date 

on the approval decision screen or in 

the user’s Pending Roles screen to 

verify that the expiration date has been 

extended.

Figure 80: Sample Supervisor Decision Screen - Expiration Date Extended

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Provisioning Process: Total AMPS

When a Provisioner for a user’s organization receives a notification to assign a user to an application with a certain role, the request for that role has been approved. The Provisioner’s task is to 

assign the user the requested role. Users should check with their Supervisors for more information about how provisioning is handled for an application. This section discusses one provisioning 

method called “Total AMPS.”

Total AMPS represents a provisioning method that provides an alternative to Remedy ticket procedures for customers who perform manual provisioning. The procedure in this section 

furnishes the steps a Total AMPS provisioner needs to perform the following tasks in AMPS:

• Open a Total AMPS ticket,

• Fill in comments to indicate work in progress, as needed, as well as work completed, and 

• Complete the Total AMPS ticket.

A provisioner can open the ticket, enter comments, and save the commented ticket without completing it, if necessary, to document the provisioning process. Manual provisioning takes place 

outside the AMPS provisioning process itself; completing a ticket signals that provisioning is complete.

How to Provision a Role through Total AMPS

1. After the IAO approves the User’s role 

request, AMPS sends an email 

notification to the user regarding the 

provisioning process.

Sample User Notification: Approval for Provisioning

Subject: Notification: SAAR #362 - Provision User Access for Cora Teck (TEC_USER_213) (DLA Aviation) (AMPS) 05-31-2013

Your request for AMPS BASIC TEST ROLEII with access to AMPS (SAAR 362) has been fully approved and submitted for provisioning to set up your 

account.

After provisioning is complete, you will receive an email notification that an account has been set up for you.

AMPS provides this message for notification only. Please do not respond to this message. If you have any questions about this notification, please 

contact the Enterprise Help Desk at 855.352.0001.

2. AMPS also sends the Provisioner an 

email notification indicating a SAAR has 

been submitted for provisioning.

Sample Provisioner Notification

Subject: Action Required: SAAR #362 - Request User Access for Cora Teck (TEC_USER_213) (DLA Aviation) (AMPS) 05-31-2013

Body: 

SAAR #362 has been submitted for provisioning on behalf of Cora Teck regarding a request for AMPS BASIC TEST ROLE and access to AMPS. 

This task was submitted in AMPS on 05031-2013. 

Please visit https://amps.use2.ad.dla.mil/oim and review your Pending Tasks to locate this SAAR in AMPS and complete the task. This task expires 

on 06-20-2013. 

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

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3. The Provisioner checks Pending 

Approvals in AMPS.

AMPS displays the My Tasks tab page for 

the Provisioner.

4. The Provisioner clicks the title of the 

SAAR that corresponds to the 

notification.

AMPS displays the Total AMPS 

provisioning ticket for the SAAR. At this 

point, the provisioner checks the details 

and uses the information to provision the 

requested role for the user. Figure 81: Sample Provisioner's Approval Details - My Tasks Tab

5. After provisioning is complete, the 

provisioner can reopen the ticket and 

complete the ticket by following these 

steps:

a. Enter final comments in the 

required Comments text area.

b. Click Work is Completed. 

AMPS closes the ticket and returns to the 

Home page. 

Figure 82: Sample Application Request Provisioning Ticket - Total AMPS

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6. AMPS sends the user an email 

confirmation indicating the role has been 

provisioned.

Sample User Notification: Confirmation of Role Provisioning

Subject: Notification: SAAR #362 - Provision User Access for Cora Teck (TEC_USER_213) (DLA Aviation) (AMPS) YYYY-MM-DD T00:00:00.000-00:00

Body:

Your request for the AMPS BASIC TEST ROLEII with access to AMPS (SAAR 362) has been provisioned, and your account setup is complete.

Your account has the permissions associated with the role you requested, and you can now access the application.

AMPS provides this message for notification only. Please do not respond to this message. If you have any questions about this notification, please 

contact the Enterprise Help Desk at 855.352.0001.

7. To verify the role has been provisioned, 

the user can follow these steps:

a. Log in to AMPS.

b. Click the My Roles command on the 

Home screen.

c. Verify the requested role is now 

listed in the Application Roles tab 

page.

Figure 83: Sample Tab Page - Provisioned Application Roles

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Role Removal

What you can do: All users can submit a role removal request by selecting a role from a list of currently held roles and submitting the selection as a removal 

request. AMPS notifies you at each stage of the role removal submission and approval process.

Where to start: Begin at the AMPS Home screen.

How to Request Removal of a Role

Users: This role removal procedure gives you the capability to remove a role you no longer need. Your AMPS supervisor must approve all role removal requests.

Supervisors: AMPS sends role removal requests submitted by your subordinates to you for approval. 

1. Log in to AMPS.

AMPS displays the Home screen and 

identifies the logged in user by ID.

2. Under the My Profile menu on the Home

screen, click My Information.

AMPS displays the My Information screen 

with access to two tab pages: User 

Information and Applications & Roles (see 

Figure 81). Figure 84: AMPS Home Screen

3. Click the Applications & Roles tab to open 

this page.

Figure 85: My Information

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4. Click the name of the role from the Current 

Roles list to select it for removal.

5. Click Remove Role.

AMPS displays a Justification dialog (see

Figure 83).

Figure 86: Select and Remove a Role

6. Enter text in the Justification text area to 

clarify the removal request for your 

supervisor.

7. Click OK.

AMPS displays an Information message to 

confirm the submission of the role removal 

request (see Figure 84).

Figure 87: Role Removal - Justification for Removal

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8. In the Information message box, note the 

SAAR number and click OK to close the box.

Figure 88: Role Removal - Information Message

9. To check the status of a role removal 

request, reopen the Applications & Roles

tab page (see Figure 82) and check the 

Pending Roles list.

AMPS lists the SAAR for the role removal 

request and provides the Status, Current 

Approver, and date information for the 

SAAR.

Figure 89: Role Removal – SAAR Information

10. After you submit a role removal request, 

AMPS sends an email notification confirming 

the submission of a role removal request.

Sample User Notification: Confirmation

Subject: Notification: SAAR #982 - Request Role Removal for Jack Teck (TEC_USER_201) (DLA Aviation) (AMPS) December 16, 2013.

Body: 

Your request for removal of role AMPS DEMO III (SAAR 982) has been submitted for approval. AMPS provides this message for notification only. Please do not 

respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

11. After you submit a role removal request, 

AMPS also sends an email notification 

confirming the status of the role removal 

request.

Sample User Notification: Status

Subject: Notification: SAAR #982 - Request Role Removal for Jack Teck (TEC_USER_201) (DLA Aviation) (AMPS) December 16, 2013

Body:

SAAR #982 is awaiting Supervisor approval of your request for removal of the following role: AMPS DEMO III.

This request was submitted in AMPS on December 16, 2013.

No action on your part is required. 

AMPS provides this message for notification only. Please do not respond to this message.

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

Next Steps . . .

As the notifications state, AMPS has received the role removal request, entered the request in the system, and assigned a SAAR number.

Next, AMPS notifies your Supervisor that an action on this request is pending.

When the Supervisor completes this action, AMPS notifies you of the result.

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How to Approve a Role Removal Request

Supervisors:

Users:

A role removal is listed in Pending Approvals as a SAAR. Follow these steps to approve a role removal request starting at the Pending Approvals screen.

After your Supervisor approves a role removal request, the request goes through a deprovisioning process, either automatically or manually. At that time, the role removal 

request is complete.

1. After a user submits a role removal request, 

AMPS notifies the Supervisor by email of a 

pending action.

Sample Approver Notification

Subject: Action Required:SAAR #6142 - Request Role Removal for Jack Teck (TEC_USER_201) (DLA Aviation) (AMPS) December 17, 2013

Body:

SAAR #6142 has been submitted for Supervisor approval on behalf of Jack Teck regarding a request for removal of the following role: AMPS DLA New User Administrator.

This request was submitted in AMPS on December 17, 2013

Please visit AMPS at this URL:https://amps-dev.use2.ad.dla.mil/oim.

Review your Pending Approvals to locate the SAAR and complete the task to approve this role removal. 

This task expires on January 5, 2014- AMPS provides this message for notification only.

Please do not respond to this message. If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

2. Under the Requests menu on the Home

screen, click Pending Approvals.

AMPS displays the Pending Approvals screen

(Figure 87).

Figure 90: AMPS Requests Menu – Pending Approvals

3. Click the SAAR number for the role removal 

request.

AMPS displays a Supervisor Application 

Access Decision screen (see Figure 88).

Figure 91: Role Removal – Supervisor’s Pending Approvals Screen

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4. Review the details, as needed, on the 

Supervisor Application Access Decision

screen.

Note that the SAAR number and Request 

Type are listed in SAAR Information. The 

Request Type identifies the SAAR as a 

request to remove a role.

5. Enter or select the required data:

a. Verify the Start Date and End Dates. 

AMPS enters these dates automatically.

b. As an option, enter an explanation for 

your decision in the Comments area. 

AMPS saves this entry with the SAAR 

record.

6. Click Approve.

AMPS returns to the Supervisor’s My Tasks

tab. The approved SAAR is removed from the 

list of SAARs.

Figure 92: Application Supervisor Approval Screen

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7. After a Supervisor approves a role removal 

request, AMPS notifies the user by email of 

the result.

Sample User Notification: Removal Approved

Subject: Notification: SAAR #6142 - Request Role Removal for Jack Teck (TEC_USER_201) (DLA Aviation) (AMPS) December 17, 2013

Body: 

The Supervisor has completed an approval for SAAR #6142 regarding your request to remove following role: AMPS DLA New User Administrator.

The outcome for this task is APPROVED.

You will be notified when the role is removed from your account.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

8. When the role is deprovisoned, or removed 

from the application, AMPS 

sends an email notification 

to the user indicating the 

role has been removed from 

the user’s account in AMPS and in 

the application.

Sample User Notification: Role Removal Complete

Subject: Notification: SAAR #6142 - Request Role Removal for Jack Teck (TEC_USER_201) (DLA Aviation) (AMPS) December 17, 2013

Body: 

Your request to remove AMPS DLA New User Administrator (SAAR 6142) has been fully approved, and the role has been deprovisioned.

AMPS provides this message for notification only. Please do not respond to this message. 

If you have any questions about this notification, please contact the Enterprise Help Desk at 855.352.0001.

9. Afterward, the role is no longer listed in the 

user’s Current Roles section of the 

Applications & Roles tab page. 

The user’s SAAR history lists the role removal 

SAAR as COMPLETED.

Figure 93: User's Applications & Roles Screen - After Role Removal

7

9
Account Management and Provisioning System (AMPS) User Documentation: User Guide

AMPS Development Contract No. SP470312C0005/SP470312C0017 AMPS User Guide Ver 1.2.docx

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Document Information

The following sections furnish the identifying information and revision history of this document, acronyms and initialisms used in this document, a list of known documents that provided 

information for this document, and contributors’ contact information.

Document Identification

The following table provides identification information about this document:

Document ID: Working file: AMPS User Guide Ver 1.1.docx

Published file: AMPS User Guide Ver 1.1.pdf 

Document Title: AMPS User Guide: AMPS Procedures for Users and Administrators

Purpose This guide provides users and approvers with the procedures they need to submit, approve, and manage role requests and 

information.

Revision History

The following table outlines and describes successive versions of this document

Version Number Revision Date Summary of Changes Author

1.0.0 24 Oct 2013 Created initial version for new users Cynthia Curl

1.0.1 30 Oct-12 Nov 2013 Applied editing changes submitted by Rita Hoge: corrected figure captions; added corrections and 

clarifications to various procedures. Converted document to an all-purpose guide for new and existing users.

Cynthia Curl

1.0.2 18 Nov 2013 Added a section on renewing a task. Cynthia Curl

1.1 18 Dec 2013 Updated role request approval screens and email notifications. Updated entire role removal process. Added 

chart to show approvers’ time limits. Revised My Profile section; removed My Roles section. Updated Check 

Role Status section.

Cynthia Curl

1.2 9 Jan 2014 Added the SOD Reviewer section. Updated content in approval introductory sections. Cynthia Curl

Contact Information

The following table lists information about content contributors for this technical specification.

Role Name Organization Job Title Telephone: Email Address

Document Approval Bryce Gooch DLA J6RSC COTR for AMPS 804-279-3075: bryce.gooch@dla.mil

Reviewer Gregg Barr Technatomy Project Manager 804-279-2934: gregg.barr.ctr@dla.mil

Subject Matter Expert

(SME)

Chris Hunt USIT Developer 804-279-2464: christopher.hunt.ctr@dla.mil

Quality Assurance Patricia White USIT AMPS Tester 804-279-5112: patricia.white.ctr@dla.mil

Author Cynthia Curl USIT AMPS Senior Technical Writer 804-279-5350: cynthia.curl.ctr@dla.mil

AMPS DFAS 

Documentation Liaison

Rita Hoge DFAS Enterprise 

Systems

Financial Management Analyst 216-204-3754: rita.hoge@dfas.mil
Account Management and Provisioning System (AMPS) User Documentation: User Guide

AMPS Development Contract No. SP470312C0005/SP470312C0017 AMPS User Guide Ver 1.2.docx

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Index

A

Approval

Data Owner......................................................................................................................... 39

Information Assurance Officer............................................................................................ 42

Security Officer............................................................................................................. 26, 36

Supervisor..................................................................................................................... 26, 32

C

Compatibility View .................................................................................................................... 7

Compatibility View Settings....................................................................................................... 7

Current Roles........................................................................................................................... 11

D

Data Owner ............................................................................................................................. 26

Data Owner Approval .............................................................................................................. 39

Delegate a Role Request.................................................................................................... 53, 57

DFAS

Separation of Duties Review............................................................................................... 28

Documentation.......................................................................................................................... 3

E

Enterprise Help Desk

Contact information ............................................................................................................. 2

Expiration date ........................................................................................................................ 57

Extend a Role Request Deadline.............................................................................................. 57

F

Find a Supervisor..................................................................................................................... 22

H

Home screen, AMPS .........................................................................................10, 12, 13, 63, 66

How to

Approve a Role Removal Request.......................................................................................66

Approve a Role Request...................................................................................................... 28

Browse for a Role................................................................................................................ 25

Check the status of a SAAR .................................................................................................18

Check Your Role Status ....................................................................................................... 10

Delegate a Role Request..................................................................................................... 53

Disable Compatibility View ................................................................................................... 7

Extend a Role Request Deadline .........................................................................................57

Find a Role .......................................................................................................................... 25

Launch AMPS (CAC-enabled Users) ................................................................................. 3, 4

Open the AMPS Documentation Screen ...............................................................................3

Provision a Role Through Total AMPS.................................................................................60

Reject a Role Request ......................................................................................................... 45

Request a Role

Internal User ............................................................................................................ 13, 26

Request Removal of a Role .................................................................................................63

Suspend a Role Request...................................................................................................... 49

Update Your Organization .................................................................................................. 19

Update Your Supervisor...................................................................................................... 22

View and Manage Your AMPS Information ........................................................................12

I

IAO........................................................................................................................................... 26

Information Assurance Officer.................................................................................................26

Information Assurance Officer Approval .................................................................................42

J

Justification.............................................................................................................................. 16

L

Launch AMPS

CAC-enabled Users................................................................................................................ 4
Account Management and Provisioning System (AMPS) User Documentation: User Guide

AMPS Development Contract No. SP470312C0005/SP470312C0017 AMPS User Guide Ver 1.2.docx

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M

My Information........................................................................................................................ 12

My Profile .................................................................................................................... 10, 12, 63

My Roles............................................................................................................................ 10, 63

N

Navigation, process ................................................................................................................. 13

O

Optional information............................................................................................................... 16

P

Pending Roles.................................................................................................................... 11, 18

Profile, My ............................................................................................................................... 10

Provisioning Process: Total AMPS........................................................................................... 60

R

Reject a Role Request.............................................................................................................. 45

Renew

Expiration Date ................................................................................................................... 58

Request a role.......................................................................................................................... 13

Resume Approval of a Suspended Role Request..................................................................... 51

Role Removal........................................................................................................................... 63

Role Removal Request

Approve .............................................................................................................................. 66

Submit................................................................................................................................. 63

Role Request............................................................................................................................ 13

Role Request Approval Process............................................................................................... 26

Role Request Confirmation...................................................................................................... 17

Role Request Process............................................................................................................... 13

S

SAAR History ............................................................................................................................ 11

Search for a role....................................................................................................................... 15

Search Results

Find a Supervisor................................................................................................................. 23

Organization........................................................................................................................ 20

Security Officer ........................................................................................................................ 26

Security Officer Approval......................................................................................................... 36

Security Reviewer

Separation of Duties ........................................................................................................... 26

Select Roles........................................................................................................................ 15, 25

Separation of Duties (SOD)...................................................................................................... 26

Separation of Duties (SOD) Review..........................................................................................28

Separation of Duties Review.................................................................................................... 28

Separation of Duties Reviewer Comments..............................................................................30

SOD Review.............................................................................................................................. 28

Submit a role request .............................................................................................................. 16

Summary ................................................................................................................................. 16

Supervisor................................................................................................................................ 26

Supervisor Approval................................................................................................................. 32

Suspend a Role Request........................................................................................................... 49

U

Update Organization................................................................................................................ 19

Update Supervisor ................................................................................................................... 22

URL

AMPS..................................................................................................................................... 2