25 Oct 23

DBIDS Pre-Enrollment

Frequently Asked Ques�ons

Q1: As the sponsor, I submited the 6 Digit Alphanumeric Code for my visitor to the Security Office.

How long does it take for me to obtain an approval response from Security?

A1: Typically within 24-72 hours, but it could be as long as 5 days, depending on number of visitor 

requests being processed by Security and Emergency Services.

Q2: What types of visitors should use this new process?

A2: This process applies to all contractors, visitors and DOD re�rees without CACs or DOD creden�als 

needing to obtain unescorted access to DSCR.

Q3: If a visitor or contractor is traveling to DSCR with me in the same car to a mee�ng, would DBIDS 

Pre-Enrollment be required?

A3: No, DBIDS Pre-Enrollment is not necessary. If the visitor or contractor will be riding in the same

vehicle as a CAC holder, the Trusted Traveler Program (TTP) would apply and the CAC holder can sponsor 

the visitor/contractor onto the installa�on as long as the visitor/contractor can produce a valid 

government- issued iden�fica�on card. It should be noted that the CAC holder is required to stay with 

individuals escorted under the TTP un�l they leave the installa�on.

Q4: For new employees who need access prior to ge�ng a CAC, would this process be applicable to 

get them on the base un�l they can obtain a CAC?

A4: Yes, DBIDS Pre-Enrollment would apply. The best way to proceed is for a new employee (or the 

sponsor) to schedule a CAC appointment as early as possible and then use DBIDS Pre-Enrollment to 

secure the new employee a visitor’s pass. This process should be used if there are extended wait �mes

for a CAC appointment or if there are delays in new employee updates into the CAC system from the

servicing HR.

Q5: In the past, we have met our visitors at the Visitor Center and then someone would call a Police 

Officer to the Visitor Center to conduct ve�ng and then a one-day pass would be issued for the 

visitor. Can we con�nue to follow this process?

A5: The process described is s�ll an available op�on but is highly discouraged because wait �mesfor a

Police Officer to come to the Visitor Center for ve�ng can be lengthy and unpredictable. Wait �mes for

Police to conduct ve�ng could easily exceed standard wait �mes at the Visitor Center. We are asking

sponsorsto follow the DBIDS Pre-Enrollment procedure so we can ensure process consistency and 

accuracy.
25 Oct 23

Q6: When the Contractor, Visitor, or DOD Re�ree enters their informa�on into the DBIDs pre-enrollment 

site, will the 6 Digit Alphanumeric Code automa�cally be sent to the sponsor? 

A6. No, the Contractor, Visitor or DOD Re�ree must record and relay the code to the sponsor. The 

sponsor, in turn, must email that code using their government email to dscrvisitrequest@dla.mil. In 

addi�on to providing the code, the sponsor must also indicate the start and end date for the requested 

pass. 

Q7: What is the link to the Pre-Enrollment site? 

A7. htps://dbids-global-enroll.dmdc.mil/preenrollui/#/landing-page

Q8: I have addi�onal ques�ons about the Pre-enrollment process, who can help me? 

A8: Ques�ons about the Pre-Enrollment process can be directed to Physical Security Specialists William 

Buters at William.Buters@dla.mil or Gene Marchand at Eugene.Marchand@dla.mil.

Visitor Center Address:

6090 Strathmore Rd

Building 210

Richmond VA 23237

dscrvisitrequest@dla.mil