DLA DCPDS Reduced Sign-On (RSO) Quick Reference Guide

1. Smart Card Registration .................................................................................................................. 1

2. CAC User Name Change Process ................................................................................................... 2

3. Authorized Non-CAC User Registration ........................................................................................ 3

4. Authorized Non-CAC Users Reset Password ................................................................................. 4

5. Changing from Non-CAC to CAC User ......................................................................................... 5

1. Smart Card Access Registration

Once the registration process is complete, HR/My Biz/My Workplace users will access their 

HR/My Biz/My Workplace applications via the DCPDS RSO. If you cannot complete your 

registration due to errors, contact the Help Desk at HRSelfService@DLA.mil. 

1. Begin at the DCPDS RSO page: https://compo.dcpds.cpms.osd.mil .

Note: Ensure that your Common Access Card (CAC) is inserted into your CAC reader.

2. Review Department of Defense (DoD) Notice and Consent Banner and select the OK

button to continue. 

Note: After selecting OK, the DCPDS RSO page displays.

3. Select the First time Smart Card user Register button in the Smart Card Access region.

4. Select your non-email certificate at the Choose a Digital Certificate screen.

5. Select the OK button. 

Note: Always select the non-email certificate.

6. Enter your CAC PIN and select the OK button. The DCPDS Smart Card Registration 

screen displays with your CAC Username. 

7. Enter the following in the Smart Card Registration region of the screen. 

a. Social Security Number (SSN) with dashes XXX-XX-XXXX. 

b. Confirm your SSN (again with dashes). 

8. Select the Register button. After selecting the Register button, the Validating Your 

HR/My Biz/My Workplace Database Information screen displays.

9. Enter your HR/My Biz/My Workplace Username. 

Note: For the majority of users this is your SSN with dashes. If you requested an 

administrative or manager account and received a DCPDS User Name, enter that, 

including dashes and special characters as indicated. 

10. Confirm your HR/My Biz/My Workplace Username. 

Note: For the majority of users this is your SSN with dashes. If you requested an 

administrative or manager account and received a DCPDS User Name, enter that, 

including dashes and special characters as indicated. 

11. Click on the Register button. 

NOTE: If you receive a ‘Page cannot be found’ error, contact your help desk. 

This is commonly a local firewall issue. 

12. Select MyBiz or MyWorkplace. 
2. CAC User Name Change Process 

The Common Access Card (CAC) User Name Change process allows registered CAC users to 

re-register a CAC when a new CAC has been issued due to a name change. If you cannot complete 

this process due to errors, contact the Help Desk at HRSelfService@DLA.mil. 

1. Begin at the DCPDS RSO page: https://compo.dcpds.cpms.osd.mil. 

2. Review the Department of Defense (DoD) Notice and Consent Banner and select the OK

button to continue. 

3. Select the First time Smart Card user Register button in the Smart Card Access region. 

The DCPDS Smart Card Registration screen displays.

4. Select your non-email certificate at the Choose a Digital Certificate screen.

5. Select the OK button. 

Note: Always select the non-email certificate.

6. Select the Re-Register button in the CAC Re-Registration region. You must enter your 

previous First Name and Last Name in the CAC User Name Change screen.

7. Select the Submit button. 

Note: The user’s previous DCPDS RSO will be changed to reflect new name. You 

should proceed to the DCPDS RSO Page, Smart Card Access Region and select 

Login. 
3. Authorized Non-CAC User Registration 

This section of the guide will assist Human Resources (HR)/My Biz/My Workplace users in 

registering on the Defense Civilian Personnel Data System (DCPDS) RSO as a Non-Common 

Access Card (CAC) user. Those registering as Non-CAC users must be Non-CAC authorized by 

their Component to access their HR/My Biz/My Workplace applications. 

Once the registration process is complete, HR/My Biz/My Workplace users will access their 

HR/My Biz/My Workplace applications via the DCPDS RSO. If you cannot complete this process 

due to errors, contact the Help Desk at HRSelfService@DLA.mil. 

Note: Users with access to multiple databases will be able to link to those databases 

during the registration process. If the Choose a digital screen displays always select the 

cancel button. 

1. Begin at the DCPDS RSO page: https://compo.dcpds.cpms.osd.mil . 

2. Review the Department of Defense (DoD) Notice and Consent Banner and select the OK

button to continue. 

3. Select the Non-CAC Registration button under the Authorized Non-CAC Login region of 

the DCPDS RSO Page.

Note: The RSO Username and RSO Password data fields are for those users who have 

already registered as an authorized Non-CAC user.

4. Enter the requested data as required at the Creating a DCPDS Portal Account for Agency 

approved NON-CAC Users screen.

5. Select the Submit button, the DCPDS RSO screen displays.

6. Go to the Authorized Non-CAC Login region to ‘login’ and complete the registration 

process.

a. Enter your newly created DCPDS RSO Username and RSO Password. 

b. Select the Login button, the Accessing Your Database screen displays.

7. Select the Add Additional Application/Databases tab. The Validating Your HR/My Biz/My 

Workplace Database Information screen displays.

a. Enter your HR/My Biz/My Workplace Username which is NOT the RSO

Username you just created.

b. Confirm your HR/My Biz/My Workplace Username. 

Note: Include dashes and special characters as they appear in your Username.

8. Select the Submit button. 
4. Authorized Non-CAC Users Reset Password

As an authorized Non-CAC user, you can utilize the password reset process to reset your DCPDS 

RSO password. If you cannot complete this process due to errors, contact the Help Desk at 

HRSelfService@DLA.mil. 

1. Begin at the DCPDS RSO page: https://compo.dcpds.cpms.osd.mil . 

2. Review the Department of Defense (DoD) Notice and Consent Banner and select the OK

button to continue. 

3. Select the Reset Password button. The Reset Your DCPDS Non-CAC RSO Password

screen displays.

4. Complete the data fields as described when resetting your Non-CAC RSO password. 

5. Select the Submit button. A Password Reset Success message ‘DCPDS Portal Password 

Has Been Successfully Reset’ will display once information is validated.

6. Select the Return to DCPDS RSO Page button to return to the DCPDS RSO Login screen 

to log in with your newly reset DCPDS RSO password. 
5. Changing from Non-CAC to CAC User

Once the Non-CAC to CAC Registration is complete, HR/My Biz/My Workplace users will use 

their CAC to access their HR/My Biz/My Workplace applications via the DCPDS RSO. If you 

cannot complete this process due to errors, contact the Help Desk at HRSelfService@DLA.mil. 

1. Begin at the DCPDS RSO Page: https://compo.dcpds.cpms.osd.mil . 

2. Review the Department of Defense (DoD) Notice and Consent Banner and select the OK

button to continue. 

13. Select the First time Smart Card user Register button in the Smart Card Access region.

3. Always select the non-email certificate at the Choose a Digital Certificate screen and select 

the OK button. 

4. Enter your PIN and select the OK button. The DCPDS Smart Card Registration screen 

displays. 

5. Scroll down to the Non-CAC Users Registering as Smart Card User region and enter your 

Non-CAC RSO Username and RSO Password. 

6. Select the Change to Smart Card Registration button, the Accessing Your Database

screen displays.

Note: Since you are now registered as a CAC user, you will not be able to access the 

DCPDS RSO as a Non-CAC user.