User Guide

Application URL: https://amps.dla.mil

Version 6.2.1 ● 15 April 2020

AMPS Release 20.0.2 ● 23 April 2020
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AMPS Overview

AMPS is an account management and provisioning system that collects data about your 

identity, job, and location, and sets up your access to the computer application resources you 

need to complete your job tasks. AMPS either sets up this access automatically or provides 

information to a provisioner for manual setup.

AMPS supports the practice of Role Based Access Control (RBAC), which is a methodology for 

controlling user access to computer applications, increasing security, and reducing costs.

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Using this methodology, the AMPS team works with its customers to create collections of data 

based on users’ access requirements and responsibilities. This data is assembled to create sets 

of permissions that are identified as “roles.” Access to computer systems is controlled through 

the assignment of roles to users based on their job requirements and authorization.

As a user, your access to a computer system is based on the approval of your request for one 

or more application roles. Each role is a predefined set of permissions for an application. 

Application users, both internal (civilians, military, and contractors) and external (vendors, 

members of the public, and others), can have AMPS accounts that enable them to submit 

requests for these roles. When a user’s role is approved and provisioned, the user has access to 

the application resource. AMPS automates the processes of requesting and approving roles, 

along with the automation of related processes, such as role removal, role expiration, and 

yearly account revalidation.

AMPS has been supporting a wide variety of applications in the Defense Logistics Agency (DLA) 

for the past several years. In early 2014, the AMPS team implemented support of AMPS for the

Defense Finance and Accounting Service (DFAS) organization. Sample procedures and screen 

images may reflect either DLA or DFAS users. However, AMPS is a single product, and 

procedures are adaptable for any organization. 

AMPS Documentation and Training

The AMPS User Guide furnishes you with the procedures and instructions for completing AMPS 

tasks to get your access rights started:

• End users can find instructions for creating and submitting role requests, as well as 

removing roles and maintaining their user information. 

• Approvers—including Segregation of Duties (SOD) Reviewers, Supervisors, Security 

Officers, Data Owners, and Information Assurance Officers—can find instructions for 

handling request approvals and other tasks. 

• A short section on Total AMPS provisioning is also included.

The user guide also includes procedures for supporting tasks, such as changing one’s 

Organization or Supervisor assignment, modifying the My Information data under My Profile, 

and checking the status of SAARs.

The AMPS team provides this user guide, along with other user documentation tools, to 

acquaint users with AMPS procedures. Additional references, called “Snapshots,” provide 

 

1 http://csrc.nist.gov/groups/SNS/rbac/

simplified guides to individual procedures. When a user wants to engage in self-training before 

using AMPS, the AMPS e-Learning modules for users and approvers furnish instruction and 

interactive Guided Practice to explain and simulate procedural actions, providing onscreen 

practice for users before they log in and attempt to request roles or approve role requests.

AMPS user documentation and training materials are updated with fresh screen images, new 

and revised procedures, and new functions periodically as AMPS is enhanced. Check the 

version number and date on any document’s title page or footer to ensure you have the latest 

copy. The latest versions of the User Guide and other user documentation and training 

materials will be available through the AMPS Documentation screen.

Note: 

Sample images of emails and user interface screens are provided throughout this guide. 

The specific information presented in these samples represents exemplary data and 

formatting for reference only, and should not be interpreted as definitive of these user 

emails or screens. 

AMPS URL

Getting access to AMPS is easy. Open either Internet Explorer or Firefox and navigate to this 

URL: https://amps.dla.mil. CAC-enabled, internal and external users can gain immediate 

access to AMPS after their Cyber Awareness Training requirement is met and recorded. NonCAC-enabled users are redirected to a registration and login screen, enabling them to register 

for an account, manage their passwords, and log in with a user ID and current password.

Please note that the system may require CAC-enabled users to select a CAC certificate twice. 

AMPS Date/Time Stamps

Please note that all AMPS specifies all date and time stamps on screens and in reports using 

Eastern Time: Eastern Standard Time or Eastern Daylight Time, depending on the time of year.

UTC: Coordinated Universal Time.

As of mid-January 2018, AMPS underwent software patches that changed the denotation of 

time throughout the application. User interface screens—including decision screens for 

approvers—as well as email notifications now express time as UTC times. Times in reports 

issued since the implementation date are also expressed as UTC times.

You can fine more information on converting UTC time to local time at the following URL:

http://earthsky.org/astronomy-essentials/universal-time
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IMPORTANT NOTES: About Oracle Identity 

Manager (OIM)

AMPS is a standalone application built on the framework of a Commercial Off-the-Shelf (COTS) 

application called Oracle Identity Manager (OIM). This application contains a number of 

features and functions that are not used by AMPS but that nevertheless may be displayed as 

part of AMPS. Check the AMPS Inbox Guide and the AMPS User Guide for instructions on how 

to complete tasks, rather than attempting to learn AMPS strictly from what you see on the 

screen. Although AMPS has been enhanced to offer many of these features, not all features 

have meaningful, corresponding actions in AMPS. These features and functions are labelled 

“Not used by AMPS” within this guide.

About Web Browsers . . .

DLA has tested AMPS in current versions of Internet Explorer and Firefox browsers; users 

have the best viewing experience in one of these browsers. Use of Web browsers other than 

IE or Firefox is not supported by DLA.

Enterprise Service Desk

Users who need assistance with AMPS should contact the Enterprise Service Desk:

Telephone: 1-855-352-0001 (CONUS)

DSN: 94-855-352-0001 (OCONUS)

Email Address: EnterpriseITHelpDesk@dla.mil (external users only)

ESD Online: ESD portal

https://spoe.dla.mil (Single Point of Entry)
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How to Launch AMPS: External Users

External Users who do not have a CAC or other smart card credential must log in with a user 

name and password.

• The user name is issued to the user during the registration procedure.

• The user creates a password during the registration procedure.

1. In the URL address field, enter the following 

URL:

https://amps.dla.mil/

2. Click the appropriate icon in the browser to 

launch the URL search, or press your 

keyboard’s Enter key.

AMPS displays the splash screen: Welcome to 

the AMPS Gateway (see Figure 22). 

Figure 21: Sample Browser Screen – AMPS URL

3. Locate and click the link that reads Click HERE 

for access to AMPS.

AMPS takes the following actions, depending 

on the user's authentication credentials:

• To CAC-enabled users and users of ECA or 

Federal Bridge certificates, AMPS 

displays a Single Sign-on Authentication

page from which users can proceed to 

the AMPS Home page (see Figure 20).

• To External users, Vendors, and members 

of the Public, AMPS displays a login 

screen (see Figure 23).

Figure 22: Welcome to the AMPS Gateway

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How to Request a Role: External User

DLA and DFAS offer application access to various types of external users. These user types are 

provided to identify users who are not employed by DLA or DFAS but who require some kind of 

limited access to computer applications offered and maintained by these organizations. External 

users include the following user types, which are subject to the specified requirements and 

characteristics: 

• Military: An external user who is required to supply contact information for an 

External Security Officer and an External Supervisor. Persons with this user type are 

assigned to an external organization.

• Civilian: An external user who is required to supply contact information for an 

External Security Officer and an External Supervisor. Persons with this user type are 

assigned to an external organization.

• Contractor: An external user who is required to supply contact information for an 

External Security Officer and an External Supervisor. Persons with this user type are 

assigned to an external organization.

• Vendor: An external user who is a DLA or DFAS vendor. Persons with this user type 

are assigned to an external organization. This user type is not modifiable in the user’s 

profile. Vendors do not have to supply name and contact information for an External 

Security Officer or External Supervisor.

• Public: An external user who is a member of the public interested in information 

about goods available to the public. This user type is not modifiable in the user’s 

profile. Members of the public do not have to supply name and contact information 

for an External Security Officer or External Supervisor.

Note: 

Your external approvers must be three separate and distinct individuals with different 

email addresses.

1. Log in to AMPS.

AMPS displays the Home screen. Your ID is displayed 

to indicate you are the currently logged-in user.

2. In the Requests menu on the Home screen, click 

Request Role. 

The first time you request a role in the current session, 

AMPS displays the Privacy Act Statement appropriate 

for your organization (see Appendix A). Click the 

Accept button to proceed.

AMPS opens the Request Role tab, beginning with the 

User Information screen (see Figure 123).

Figure 122: AMPS Home Screen

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