CONTENTS

What You Need to Know About ZoomGov..........................................................................................1

How to set up a ZoomGov Meeting ....................................................................................................2

Installing the Zoom Client...................................................................................................................2

Zoom Notes For VDI Users ..............................................................................................................2

Installing the Zoom Client Software and VDI Plugin On UMC Devices.............................................2

Installing The Zoom Client on Thick Client Devices..........................................................................5

Installing The Zoom Client on iPhone and/or iPad ..........................................................................5

Connecting to a ZoomGov Meeting.....................................................................................................6

Connecting To A ZoomGov Meeting Using The Zoom Client ...........................................................6

Connecting To A ZoomGov Meeting Using A Web Browser ............................................................6

Connecting To A ZoomGov Meeting Using VDI ...............................................................................6

Zoom Webinars...................................................................................................................................7

Changing your Background in Zoom....................................................................................................7

Resources and Training.......................................................................................................................9

What You Need to Know About ZoomGov 

 

1. IMPORTANT: Zoom for Government (ZoomGov) is a DoD Impact Level 2 Cloud-ServiceOffering and is only authorized for Public Releasable Information. It is not to be used for 

Controlled Unclassified Information (CUI) or Classified Information. Only discuss or 

present Publicly Releasable Information in your meetings/webinars.

2. Commercial Zoom is prohibited for government use.

3. Use ZoomGov for mission essential meetings, town halls or webinars with both internal 

and external customers.

4. A license is not required to attend a ZoomGov meeting.

5. A limited number of licenses are available to host meetings, since other tools are 

available to meet similar needs.

6. Participants:

a. Meetings – Basic License - 40 minutes with up to 100 attendees, Host License - no 

timeout (except for inactivity) with up to 350 attendees, Host Extension License 

allows up to 1000 attendees.

b. Webinar / Town Hall – Schedule event with up to 30,000 attendees (view only for 

attendees)
How to set up a ZoomGov Meeting 

 

• Zoom licenses will be assigned to those who have a valid Mission Requirement. To 

request a license email ZoomGov.AdobeConnect@dla.mil and cc James.Bruff@dla.mil.

o Basic Meeting licenses are for small, short-term meetings (40 minutes, 100 

attendees).

o Licensed Meeting Host licenses are for larger capacity, no time-limit meetings 

(350 attendees, with a limited number of upgrades available to 1,000 attendees).

o Webinar licenses are assigned to designated J6 personnel, who can schedule 

approved events as requested for attendee sizes of 1,000, 10,000 and 30,000. 

 

Installing the Zoom Client 

Zoom Notes For VDI Users 

 

1. Zoom is automatically on the DLA VDI desktop.

2. DLA VDI users using the Zoom app who do not have the Zoom VDI Plugin installed, it isn't 

installed correctly, or are using a Zero Client, will not be able to use their camera in a 

Zoom meeting/webinar. All other Zoom functionality will work.

Installing the Zoom Client Software and VDI Plugin On UMC Devices 

 

1. Install the Zoom Client Software and the VDI plug-in software from the Zoom website, 

while not connected to the DLA network.

a. Write the link down before you disconnect from the network (link is case 

sensitive):

i. Zoom Client for Meetings: https://www.zoomgov.com/download 

ii. VDI Plug-in for use in DLA VDI environment: 

https://zoom.us/download/vdi/5.10.6/ZoomCitrixHDXMediaPlugin.msi

Note: Version is subject to change. Contact James.Bruff@dla.mil for the 

current supported plugin version.

1. After the download completes click on the ZoomCitrixHDX...msi file 

to start the installation.
2. Click Next to continue.

3. Click Next to continue.
4. Click Next to continue, then click Yes when prompted.

5. Click Close to finish installation.

2. Note: The plug-in software above will allow your camera to work in a ZoomGov VDI 

meeting. If while installing you get an admin rights message, it can be bypassed:

a. Click the ^ in the lower right of your screen to bring up hidden icons.

b. Right click the blue/white swirl icon for Citrix Workspace.

c. Select Exit. 
d. Either continue the Zoom software and/or plugin installation or start the 

installation process again. 

Installing The Zoom Client on Thick Client Devices 

 

1. You can attend ZoomGov meetings from your web browser without installing the Zoom 

client. Everyone without an account should attend a zoom meeting or webinar using this 

method and follow the directions in the section below titled “Connecting To A ZoomGov 

Meeting Using A Web Browser”.

2. If problems prevent you from attending a zoom meeting or webinar using your browser, 

please send a request for the zoom client to james.bruff@dla.mil. Only after confirmation 

from Mr. Bruff, you will be able to see the Zoom client in Software Center and install it.

3. Install the Zoom Client from Software Center.

4. In the Software Center search box, type Zoom.

5. Install the app called “Zoom Meetings x.xx.xx.”

6. You may need to restart your computer after installation.

7. Note: The Zoom Plugin for Citrix Receiver software (in Software Center) is for VDI users. If 

you also want to use Zoom in VDI, install this software to enable your camera in VDI 

Zoom meetings.

Installing The Zoom Client on iPhone and/or iPad 

1. You may connect to ZoomGov meetings using either a DLA-issued iPhone/iPad, or your 

personal device.

2. To install Zoom on a DLA iPhone or iPad:

a. Open “DLA Apps” on your device.

b. Install “ZOOM Cloud Meetings.”

3. To install Zoom on your personal iPhone or iPad:

a. Open the App Store on your device.

b. Search for “Zoom.”

c. Install “ZOOM Cloud Meetings.”

4. To install Zoom on your personal Android device:
a. Download and install the client from the Zoom website: 

https://www.zoomgov.com/download

Connecting to a ZoomGov Meeting 

Connecting To A ZoomGov Meeting Using The Zoom Client 

1. Launch the Zoom app.

2. A Zoom window will open giving you options to "Join a Meeting" or "Sign In". 

3. If you have a DLA-issued Zoom account, click Sign In to access your account. 

4. If you only need to join a Zoom meeting/webinar, click the "Join a Meeting" button. 

5. Enter the Zoom Meeting ID you were given, enter your Name as you want it shown in the 

meeting/webinar, select any of the remaining options that you want to use, and click 

"Join." 

6. If the meeting/webinar has a passcode, you will be prompted to enter it. 

7. After entering the passcode, click "Join Meeting" and enter any other information when 

prompted to access the meeting/webinar.

Connecting To A ZoomGov Meeting Using A Web Browser 

1. Open Microsoft Edge or Google Chrome using the meeting link.

2. Click “Cancel” on the Zoom pop-up window (if shown).

3. Click "Join From Your Browser." at the end of this logon option: "If you cannot download 

or run the application, Join From Your Browser." 

a. Do not click "Otherwise, download and run Zoom" or "Launch Meeting."

 

Connecting To A ZoomGov Meeting Using VDI

VDI Users have the zoom client installed on their desktop: Use Microsoft Edge or Google Chrome 

to logon to a Zoom meeting/webinar.

a. Enter the Zoom meeting link into the browser, click “Open” on the “This site is 

trying to open Zoom Meetings” pop-up.

b. The Zoom Client will launch. 

c. Enter your information when prompted to access the meeting/webinar.
Zoom Webinars 

• If you need to host a larger audience for a town hall or conference, Zoom Webinar is an 

additional product available for scheduling.

• It can accommodate an audience size up to 30,000.

• Zoom Webinars are different than interactive Zoom meetings and are ideal for 

presenting information to a view-only audience.

• To schedule a Zoom Webinar, contact Jonathan Graham at

Jonathan.Graham.ctr@dla.mil, Brent.Stare@dla.mil or James.Bruff@dla.mil

Zoom allows attendees to listen using either their computer (network) audio or through a phone 

call. 

1. When initially joining a Zoom meeting/webinar, you will see a box that says, "Choose ONE

of the audio conference options" for "Phone Call" or "Computer Audio."

2. Computer Audio is the default option. 

a. The "Join with Computer Audio" option will connect using your network. For the 

most stable audio, we recommend using the “Phone Call” option.

3. Phone Call is the most reliable audio option. To join using a phone:

a. Click the “Phone Call” tab.

b. For the United States, dial in to any of the four toll-free numbers.

c. When prompted, enter the Meeting ID, Participant ID and if prompted, Passcode. 

4. If you enter the Zoom meeting/webinar using Computer Audio and want to change to 

Phone Call later:

a. Click the ^ symbol to the right of the microphone icon on the lower left of the 

Zoom screen. 

b. Select "Switch to Phone Audio" or "Leave Computer Audio." 

c. The audio connection screen will show up again. 

d. Click the tab to connect using "Phone Call" and follow the steps under #3 above. 

e. Some browser attendees may not see these specific words in their choice of 

options, but the steps are the same.

5. Zoom meeting/webinar invitations may also contain a list of "Dial by your location" phone 

numbers. These are U.S based toll-free dial-in numbers that attendees can use. Enter the 

Meeting ID and Passcode when prompted to attend the Zoom meeting/webinar using 

your phone for audio.

Changing your Background in Zoom 
1. Sign into your Zoom Desktop Client account.

2. Click on your profile picture (or initials), located at the top-right of the window, then 

click Settings.

3. Click Backgrounds & Filters. If you do not have the Virtual Background tab and you have 

enabled it on the web portal, sign out of the Zoom desktop client and sign in again.

4. Check I have a green screen if you have a physical green screen set up. You can then click 

on your video to select the correct color for the green screen.

5. Click on an image or video to select the desired virtual background.

6. If prompted, click Download.

7. (Optional) Add your own image by clicking the “+” button and choosing if you want to 

upload an image or a video.

Note: 

a. To disable Virtual Background, open the virtual background options again and 

choose the option None.

b. Ensure that you are using a solid background color when I have a green screen is 

checked.
c. After you select an option, that virtual background will be used for your future 

meetings.

Resources and Training 

1. Best practices for securing your meeting

2. Zoom Training

3. Zoom Learning Center

4. Zoom Support