An official website of the United States government         Here's how you know         
**Official websites use .mil**
A **.mil** website belongs to an official U.S. Department of Defense organization in the United States.
**Secure .mil websites use HTTPS**
 A **lock (lock )** or **https://** means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Skip to main content (Press Enter).

Defense Logistics AgencyThe Nation's Combat Logistics Support Agency

Search
Search

Search

-  Home		 
-  What DLA Offers    -  Excess Property Disposal             
  -  Document Services             
  -  Products             
  -  Services             
  -  Programs 
-  Working With DLA    -  Applications             
  -  Small Business             
  -  Federal and International Cataloging             
  -  Defense Data Standards             
  -  Events             
  -  Procurement Policies             
  -  Government Programs             
  -  Forms 
-  Organizations    -  DLA Headquarters             
  -  DLA Aviation             
  -  DLA Disposition Services             
  -  DLA Distribution             
  -  DLA Energy             
  -  DLA Land and Maritime             
  -  DLA Troop Support             
  -  DLA CENTCOM & SOCOM             
  -  DLA Europe & Africa             
  -  DLA Indo-Pacific 
-  Customer Support    -  Self Help Tools             
  -  How to Order             
  -  Find Your Order             
  -  Customer Facing Offices             
  -  Training             
  -  Brochures             
  -  Warfighter Support             
  -  Customer Service Management 
-  Careers		 
-  About DLA    -  Contact Us             
  -  Locations             
  -  Leaders             
  -  News             
  -  History             
  -  Media Gallery             
  -  DLA Campaigns 

HomeInstallation ManagementInstallation Evaluations

                        - DLA Installation Management Home
                        - What DLA Installation Management Offers
                        - DLA Police
                        - Installation Evaluations
                        - Environmental Documents
                        - Farmers Market

# Installation Evaluations (DLA ICE)

The Interactive Customer Evaluation (ICE) is a web-based tool that collects feedback on services provided by various organizations throughout the Defense Department. It is designed to improve customer service by allowing manager to monitor satisfaction levels through reports and customer comments.

ICE provides the following benefits:
                            - Allows DoD customers to quickly and easily provide feedback to service provider managers
                            - Customers can make submissions anonymously or can include contact information
                            - Gives leadership timely data on service quality
                            - Allows managers to benchmark the performance of their service providers against other DoD organizations
                            - Encourages communication across organizations by comparing best practices to increase performance results
                            - Saves money

Visit the following to rate a DLA installation's service:
                            - Defense Distribution Center San Joaquin 
                            - Defense Distribution Center Susquehanna   
                            - Defense Distribution Center New Cumberland, PA   
                            - Defense Supply Center Columbus   
                            - Defense Supply Center Philadelphia   
                            - Defense Supply Center Richmond   
                            - Hart-Dole-Inouye Federal Center, Battle Creek, MI   
                            - McNamara Headquarters Complex, Fort Belvoir, VA   

The DoD ICE main page is located at https://ice.disa.mil **.

                      - Contact Us
                      - Site Index
                      - Strategic Plan
                      - DLA IG Hotline
                      - FOIA
                      - No FEAR Act
                      - Whistleblower Protection
                      - DLA Careers
                      - Images
                      - Webmaster
                      - EEO
                      - Section 508
                      - Public Affairs
                      - SAPR
                      - External Links Disclaimer
                      - DOD Information Quality Guidelines
                      - Privacy/Security
                      - USA.gov
                      - DOD Web Policy
                      - DOD Open Government
                      - Plain Language

### Stay Connected

Hosted by Defense Media Activity - WEB.mil