Electronic Official Personnel Folder 

eOPF Quick Reference

For Employees

eOPF Quick Reference Employee Self-service ID/Password for Current Users

Page 1 of 9 5/22/2015

Online eOPF Self-service Feature for Logon ID Retrieval

and Password Reset for Current Users

Using the Self-service Feature

To access eOPF, the user requires an eOPF ID and password. If the user has forgotten one 

or both of these, the user may obtain new eOPF ID and password by using the eOPF selfservice feature. Using this self-service feature in eOPF, a user does not need to contact the 

eOPF Help Desk or the agency’s HR Office for an eOPF ID or password reset. 

This Quick Reference document on self-service eOPF ID and password reset consists of 

three sections: 

Part 1: Request Your eOPF ID

Part 2: Request a New eOPF Password

Part 3: Change Security Questions and Add Custom Questions
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 2 of 9 5/22/2015

Part 1: Request Your eOPF ID

Step Action Screen Shot

1

Access your specific agency 

eOPF URL at:

https://eopf1.nbc.gov/dla/

Read the eOPF User 

Agreement page.

Click the Accept button.

2

From the eOPF Logon screen, 

click the Request Your eOPF 

ID link.

3

From the Request Your eOPF 

ID page, enter the

• Last 5 digits of your SSN

• First 4 letters of your last 

name

• Date of birth (mm/dd/yyyy)

Click the Submit button.
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 3 of 9 5/22/2015

Step Action Screen Shot

4

The Answer Security 

Question page displays,

requesting an answer to one of 

the Security Questions that you 

chose.

Enter the appropriate 

response.

Click the Submit button.

5

The Request Your eOPF ID

page displays stating that your 

Login ID request has been 

submitted for processing.

Click the Click here to return 

to login page link.

6

Your eOPF ID will be emailed 

to the email address of record 

in eOPF.

Please contact the eOPF Help

Desk if you do not receive an 

email with your eOPF ID.
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 4 of 9 5/22/2015

Step Action Screen Shot

7

Return to the eOPF Logon 

page. Type in your eOPF ID

and your password. 

Click the Submit button.
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 5 of 9 5/22/2015

Part 2: Request a New Password

Step Action Screen Shot

1

From the eOPF Logon page, 

click the Request a New 

Password link.

2

On the Request a New 

Password page, enter your:

• eOPF ID 

• Last 5 digits of your SSN

• First 4 letters of your last 

name

Click the Submit button.

3

The Answer Security Question

page displays, requesting an 

answer to one of the Security 

Questions that you chose.

Enter the appropriate response.

Click the Submit button.
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 6 of 9 5/22/2015

Step Action Screen Shot

4

The Request a New Password

page displays stating that your 

request has been submitted for 

processing.

Click the Click here to return to 

login page link.

5

An email is sent to the email 

address of record in eOPF with 

a URL link, a token, and 

instructions. The token is valid 

for 15 minutes.

Click the URL link.

Please contact the eOPF Help 

Desk if you do not receive an 

email with the URL and token.

6

The link opens the Reset Your 

Password page. Type in your 

eOPF ID. 

Copy the Token password from 

the email and paste it into the 

Token field. 

Click the Submit button.

7

The Please reset your 

password page displays.

Enter a password that meets 

your agency’s security 

guidelines in the New 

Password field, then again in 

the ReType Password field.

Click the Reset Password 

button.
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 7 of 9 5/22/2015

Step Action Screen Shot

8

The page refreshes, displaying 

the eOPF Logon page. 

Use your eOPF ID and your new

password to logon to eOPF.
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 8 of 9 5/22/2015

Part 3: Change Security Questions and Add Custom Questions

Step Action Screen Shot

1

eOPF lets you change your security 

questions at any time.

From the eOPF Welcome page, 

click the My Profile button.

2

From the Who Am I? page, click 

the Change Security Questions 

tab.

3

The Change Security Questions

page appears. Click the drop-down

menu arrow and select the security 

question you would like to change.

Type in the answer in the box to the 

right of the question.

Security question answers are not 

validated for format or correctness 

(i.e. state, numbers, or dates). 

Maximum length for an answer is 

35 characters.
Electronic Official Personnel Folder 

eOPF Quick Reference Employee Self-Service ID/Password for Current Users

Page 9 of 9 5/22/2015

Step Action Screen Shot

4

You also have the ability to create 

custom questions for Personal 

Questions; however, custom 

questions cannot be created for 

Helpdesk Questions.

Click the drop-down menu and 

select Write your question. Once 

selected, a blank question field is 

added, allowing you to type your 

custom question. Click Add.

Once a custom question is created, 

it will always be listed in the dropdown menu. Maximum length for a 

question is 100 characters. There 

is no limit to the number of custom 

questions you may create.

5

To save, click the Update button 

below the questions.

Need Assistance?

For technical assistance, select the Help link from the upper-right corner of any eOPF screen 

or contact the eOPF Help Desk: 

Email: eopf_hd@telesishq.com 

Phone: 1-866-275-8518