ATTORNEYS AT LAW



### December 2,2013 

## VIA ELECTRONIC FILING 

# u.s. Department ofTransportation 1200 New Jersey Ave. S.E. Washington, DC 20590
Re: Family Assistance Plan ofHi Fly Ltd Docket OST-1998-3304
Dear Sir orMadam: Evelyn D. Sahr.



### Enclosed please find the Family Assistance Plan ofHi Fly Ltd. The enclosed plan describes procedures that comply with the requirements ofthe Foreign Air Carrier Family Support Act of 1997, as amended by the Wendell H.Ford Aviation Investment and Reform Act forthe 21st 

### Century (AIR-2I)and the Vision 100-Century ofAviation Reauthorization Act. Tlus information along with a24-hour emergency number has alsobeen submitted tothe National Transportation Safety Board under separate cover. . 

# /i;

~ 

## E elynD. S Drew M. Derco Counsel forHiFly Ltd

# HIfl"

Boord.,?f Di.rectors SkyPorks -Business Centre-level 5 MOno In!ernolionol Airport

Luqa.lQA Malta 

## HI FLY LTD FAMILY ASSISTANCE PLAN



## -- --._-- ._---_...

## ------- Purs.uantto th~ r~quiremenisot th~ Aviation Disast~r Family Act. 49 U.S.c. 

## S 1136.and the fQ(eign Air CalTi~rFamilySupport Act49U.S.C. 

## S 41313, Hi FlyLtd has establish~d a Family Assistance Plan: The;Family Assistance PteiritPlan") shall be.lmplemented In ;the event of an accidentln the United states at America involving an aircraft operated by Hi FlyLid where there is a. maiqr loss of life-. Hi fly Lid isa Foreign Air Carner speciali!ing in the transp'ortafion of persons. proPerly and mail.
. 1. Hi Flylid "'ill provide equal treatment of the families of revenue and nonrevenue passengers. 2, Telephone Number - Inthe event of an aviation disaster Hifly Ltd will e.stablisha toll free tetephone number in the United States and Matta tor the purposes of receiv.ing .accident related calls. The.phone number will be provided to the media in the event .ot a qualified accident. Thisphone number will be statred by Hi Fly Ltd employees or qualified contraclors. 3. Hi Fly Lid will compile a preliminary list ()f passengers based upon the best ir]formation available. I)pon request, this Iisfot passenger Ivenfied or unverified) will be provided to the National Transporlation Safety Board Direclor of Family Support Services, 4. Hi fly Ltd will provide notification to families of the passengers invotved in the accident 

### as 'soon as practicable after the passenger has been identified. No passenger names shall be released to the media orpubliC notice provided until Hi FlY.Lidhasverified that the passongerwas on board the flight and provided notice fa the passenger's tamily. i)pon,request of the family ofa passenger. Hi Flyltd will inform the family of whether the .passEmger's name appeared6n a prefiminary passenger manifest forthe flight involved in the accident. 5. ,It 

### is Ihe responsibilily at the Natiohal Transporlalion Sately Board. medicdl examiner, coroner or other designatedaufhoiily lofadlitdle. iecover and idenfily any totally injwed pass,!ngers. tti Flyltd shall comply with the directives 01 these authorities and will <::onsult with the family ateach passenger regarding their wishes as to the disposifi6n of any remains or effects that are in possessIon or control of Hi Flyltd. 6. Hi Fly Ltd shall proVide assistance to family. members of any passenger with accommodations. trovel and 'meals in traveling 10.siteofthe acddent. 7. Any possessions,regardless ot condition, requested by a passengers family thai are inthe.control of Hi.FlyLtdshall be returned 10the.passenger's tamily unlessthey are needed in connection with the acddent investigation or'crimlnal invesfigation. Any unclaimed possessions within the control oJ Hi Fly ltd shall be retained for a

# Hifl"

Boord of Duecfors SkyPory-s ~usjnessCentre-level5 Malta International AIrpOrt

11lon.I.QAMolto period of at least 18 months. Hi FlyLtd, or a quolified contraclor, will create an inventory ofany unclaimed possessions, 8. Hi FlyLtd'will coi1sult Ihe family of each passenger belore Ihe cons.tNc.fion of any monument to the possengersisbuilt inthe United Slales

.

. 9. Hi FlyLtd will work wilh ihe NTSB-designatedindependent orgonizafion (the Red Cioss) on an ongoing basis to ensure that lamilies of passengers receive an appropriate level of services and. assistance following an' acddent. Hi FlyLId will provide reasonable compensafion to .iheindependent organizaJion for any serviCesprovided. 10. Hi FlyLtd will commit suffiden't personnel and finances for the execution of thls plan. II. HiFly Ltdwill provide adequafe fraining to itsemployees and agen1s£0 asto meet fhe needs of surVivors and family members following an accidenJ.. 12. Infhe everif fhaf Hifly Ltd volunteers assIsfance fa UnitedSfates citizenswithin fhe Unifed Stafesfor an aircraft accident outside of fhe United Statesinvolving a inajor lossof life, Hi FiyLfd will consuit the NTSB and fhe U.S.Department of States in rendEilingsuch dssistance. 13. In the. event of an accident that results in significant damage too manmade structure orofh"r property on the ground that isnot government owned, Hi FlyLtd wiil promptly provide notice, il1WliUng,direclly to Ihe owner of the properly about Iiabilily for property damage an<:l means of obtaining compensation. At d mInimum, thiswritten notice will advise the owner (I)to contact the insvrerof the propelty as an .authoritative source for information about coverage and compensption; (ii) to not rely' on unofficial information from Hi .Fly ltd representatives about compensation by Hi fly Ltd for acddent site properly damage; and (iii)to obtain photographic orother delailed evidence of property damage as soon as possible after lhe accident, consislent. with resfridions on ac<;:ess to.the acCident sile. 14. In Ihe event the National Tionsporfation Safe.ty Mard holds a public hearing regarding orcotnparable proceeding.at a localion greater than 80 miles from the acddent site, Hi fly Ltd will ensure that fhe procee<:ling ls mClde. availabte simul1aneouslyby electronic means at a location open to the public 01 both the origin cily and destinalioncity of its flight ifthot city istocated inthe Uhited Stales. Malto, 27'h NoVember2013