07/29/201 1 09.1 6 FA X202493514 2 FA A^ QM S glOOl/OCi T 

### JEFV^RTMENTO F

Te^a s '^ " ^'" - ' ••^ ^ ' - ^ '(817)222-509 9 f8l7 ) 222-5945/509 2 FA X 

### O "MiAI'^SPORTATiG N U.S . Deportmen t Southwest Regio n ••'-''' - ^- •' - —oftic e o fRegiona l Counse l o fTramportatio n Arkansas , Louisiana , 260 1 Ueachar n Bkd , Roo m 66 3 Federa l Aviatio n NewMe«..:o , OMahoma,! ! ; , j - ^ Q A,:", : ' : 0 FO U Worth,T X7613 7 Administroho n ^'^ ^ Jul y22 , 201 1 CERTIFIE D MAI L- RETUR N RECEIP TREQUESTE D Hearin g Docke t Federa l Aviatio n AiJministratio n . : l:^../"'' ^ 80 0 Independenc e Avenue , S W Washington , DC 2059 1 ATTN : Hearin g Docke t Clerk , AGC-43 0 iu i . ^ . . Wilbu rWrigh t Building . Suit e 2W100 0 *^ ^ 2 C iU U 

# ^CEIVE D

I n th e Matte ro fC Docke t No . C P T o B e Assi g Cas e No . 2010SW27003 9

ontinenta l AirlinfeifllibP/|\| Q nor^l^'CT " o B e Assigne d ^WUr\t ; I Dea rSi ro rMadam ; Enclose d ar e th e origina l an d on e cop yo fth e complain t i n th e above-reference d proceeding . Th e Complainan t request s tha t th e hearin g i n thi s matte rb e hel d i n th e Houston . Texa s area , an d expect s tha t th e hearin g wil l las t on e (1 ) day . Pleas e serv e m e wit h al l document s i n thi s matter . Ti m Duff . ASW-7E 2 Federa l Aviatio n Administratio n Southwes t Regio n 260 1 Meacha m Blvd. , Roo m 66 3 For t Worth , TX7613 7 Sincerely , DAVI D LDONNEL L Regiona l Counse l Southwes t Regio n By : Ti m Duf f Attorne y Safet yEnforcemen t Branc h TEL : {817)222-509 9 FAX . (817)222-594 5 E-Mail : Tim.Duff(Q)faa.QOv Enclosur e07/29/201 1 09:1 G FA X202493514 2 FA A - DM S 0002/00 7

U.S . DEPARTMEN TO F TRANSPORTATIO N FEDERA LAVIATIO N ADMINISTRATIO N I n th e Matte rof : CONTINENTA LAIRLINES , INC . FA ACas e No . 2010SW27003 9 FA ADocke t C P T o B e Assigne d Judg e No t Assigne d COMPLAIN T Th e Complainan t file s it s complaint , unde rRul e 20 8 o fth e Rule s o fPractic e i n FA ACivi l Penalt yActions . 1 4 CF R §13.208 , an d state s th e following : Responden t Continenta l Airlines , Inc. . (CAL ) wa s advise d throug h a Notic e o f Propose d Civi l Penall ytha t th e FAApropose d t o asses s a civi l penalt yi n th e amoun t o f$275,000.00 . O n Jul y18 , 2011 . Responden t submitte d a writte n reques t fo ra hearing . 1 . Continenta l Airline s Inc . (CAL ) hold s Ai rCarrie rOperatin g Certificat e CALA014 Aauthorizin g i t t o engag e i n schedule d ai rtransportatio n unde rPart 12 1 o f th e Federa l Aviatio n Regulations . 2 . Th e CA LB737-78 9 Flee t Illustrate d Part s Catalogu e indicate s tha t whee l an d tir e assemblie s identifie d a s 737-9ERML G ar e t o b e installe d o n CAL' s Boein g 737-extende d rang e aircraft . 3 . Th e CA LBoein g 737-78 9 Airplan e Maintenanc e Manua l applicabl e a t al l time s pertinen t herei n t o th e aircraf t describe d belo wcontain s th e followin g warning : D o no t instal l 737-700/800/90 0 mai n whee l tir e assemblie s o n 737 - 900E R aircraft . 737-700/800/90 0 mai n wheel s ar e no t certifie d fo r 737-900E R aircraft . Installin g a 737-700/800/90 0 mai n whee l o n a 737-900E R ca n caus e damag e t o th e aircraf t an d injuryt o th e personnel . 4 . O n o rabou t Novembe r7 , 2009 , CA Lmechanic s remove d an d replace d th e numbe rfou rmai n tir e o n Civi l Aircraf t N78438 . a Boein g 737-924E R {extende d rang e aircraft ) owne d an d operate d b yCAL .07/29/201 1 091 6 FA X202493514 2 FA A- DM S 0003/00 7

5 . Th e CA Lmechanic s installe d a 737-700/800/90 0 mai n wheel-tir e assembl y o n Civi l Aircraf t N78438 . 6 . Subsequently , CA Loperate d Civi l Aircraf t N7843 8 o n a t leas t 4 6 flight s wit h th e incorrec t wheel-tir e assembl yo n th e aircraft . 7 . O n o rabou t Novembe r19 , 2009 , CA Lmechanic s remove d an d replace d th e numbe rtw o mai n tir e o n Civi l Aircraf t N75433 , a Boein g 737-924E R owne d an d operate d b yCAL . 8 . Th e CA Lmechanic s installe d a 737-700/800/90 0 mai n wheel-tir e assembl y o n Civi l Aircraf t N75433 . 9 . Subsequently , CA Loperate d Civi l Aircraf t N7543 3 o n a t leas t 2 7 flight s wit h th e incorrec t wheel-tir e assembl yinstalle d o n th e aircraft . 10 . Civi l Aircraf t N7843 8 an d Civi l Aircraf t N7543 3 wer e no t i n a n airworth y conditio n a t th e time s o fth e flight s describe d above . 11 . B yreaso n o fth e foregoin g fact s an d circumstances . Responden t CA L violate d th e followin g section s o fth e Federa l Aviatio n Regulations :

a . Sectio n 43.13{a ) i n tha t i t perfonme d maintenanc e o n a n aircraf t withou t usin g th e methods , technique s an d practice s prescribe d i n th e manufacturer' s maintenanc e manua l o rinstruction s fo rcontinue d airworthiness ;

b . Sectio n 43.13(b ) i n tha t whil e performin g maintenanc e i t di d no t d o th e wor k i n suc h a manne ran d us e material s o fsuc h a qualit yth e conditio n o fth e aircraf t wa s a t leas t equa l t o it s origina l o rproperl yaltere d condition ;

c . Sectio n 121.369(b ) i n tha t whil e performing , maintenance , preventiv e maintenanc e o ralteration s i t faile d t o follo wth e maintenanc e progra m se t ou t i n it s manual , an d d . Sectio n 121.153{a)(2 ) i n tha t i t operate d a n aircraf t whe n i t wa s no t i n a n airworth ycondition . III . 1 . Unde r4 9 U. S C . §46301 , Responden t CA Li s subjec t t o a civi l penalt yfo r eac h violatio n o feac h regulatio n cite d Th e maximu m penalt ype rviolatio n i s 525,000.00 . 2 . Unde rth e fact s an d circumstance s o fthi s case , a civi l penalt yo f $275,000.0 0 i s appropriate .07/29/201 1 09:1 6 FAX202493514 2 FA A- DMS 01004/00 7

Complainan t respectfull yrequest s tha t th e administrativ e la wjudg e ente ra n orde rtha t Responden t CA Lb e assesse d a civi l penalt yi n th e amoun t o f$275,000.00 . ,n d Submitte d thi s 22" " da yo fJuly . 2011 . DAVI D L . DONNE L Regiona l Counse l Southwes t Regio n By : ^ Ti m Duff Attorne y Safet yEnforcemen t Branc h TEL : (817)222-509 9 FAX : (817 ) 222-594 5 o r509 2 E-Mail : Tim.Duff(d>_faa.cjo v07/29/201 1 09.1 6 FA X202a935l4 2 FA A- DM S 0005/00 7

CERTIFICAT E O F SERVIC E I certif ytha t th e foregoin g Administrator' s Complain t ha s bee n maile d thi s dat e b yCertifie d Mail , Retur n Receip t Requested , to :

Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Washington . D C 2059 1 ATTN : Heann g Docke t Cterk . AGC-43 0 Wilbu rWrigh t Building , Suit e 2W100 0 Thoma s Newto n Boilin g Vic e Presiden t an d Associat e Genera l Counse l Unite d Ai rLines . Inc . an d Continenta l Airiines , Inc . 7 7 W . Wacke rDriv e - 16'^ Floo r Chicago . I L6060 1 TEL : 312-997-806 8 FAX: 312-997-806 8 E-Mail : Thomas , boliinciia) . united , co m

Sylvi^y C Twa , Paralega l Specialis t Federa l Aviatio n Adminrstratio n Southwes t Regio n Date : Jul y22 . 201 107/29/201 1 0 9 I G FA X 202493514 2 FA A - QM S 0006/00 7 

# U N rhiimii > Ni-wio n Bollin c Vic * Presiden t i L.Vssoiijili ; Ct.-i>*r,i l C.'nun^c i 311*>9 7 80(; 8 , ihiimii'.b'iMint;'"'!" " i «• " - XfU H liiiiic dAi r l.i^c^ . Inc . Oontiiicnu l AirlincM . Inc . 7 7 W . \kiicUc rnri%f . IC,' * Kl . I.ccu l r>cparimcnT|[0(J I »

(.hiciico . I L6060 1 Jul v 18.201 1 VT AFEDERA LEXPRES S Federa l Aviario n.Administratiori 80 0 independenc eAvenue , S W Wiishington , D C 2059 1 Attention : Hearin g Docke t Clerk , AGC-43 0 Wilbu r Wrigii l Building , Suit e2W100 0 

# RECEIVE D JU L2 0 201 1 BEARIN G DOCKE T Re : Conlincnla i Airline?; , Inc . Reques t for Hearin g Fina l Notic e o f

Prurosc dCivi l Penalt y - F.\y \Cas e No . 2010SW27003 9 Dear Si r o r iMadanr B y lette r date dJun e29 . 2011 , th eFedera l Aviatio nAdministratio n(FA.A ) issue daFinal Notic e o f Propose dCivi l PenaJi y inth e ahove-reference dcase . Pursuan t t o 4^ ' U.S.C . § 46301 . a s amended , an dth eFA ARule s o f Prdeiie c i nFA ACivi l Penalt y Action s aj ; se t fort hin1 4 C.r.R . § 13.16 , Continenta l Airlines . Inc . (Continental ) hereb y request s ahearin g i nth e above reference dcase . Inaddition , Continenta l als o request s al l futur e eonununication s o nthi s cas e b e directe dt o my attentio nat th eaddres s provide dbelow . Thoma s Newto nBoilin g Vic e Presiden t

an dAssociat eGenera l Counse l Unite dAi r

Lines , Inc . an dContinenta l Airlines , Inc . 7 7 W . Wacke r

Driv e - 16^

^ floo r Chicago , 11.6060 1 Tel : 31 2 99 7 806 8 Fax : 31 2 997 806 8 Email ; thoin:LS.l-)(>lline'»Hiniiod.comur/^y/201 1 09 . l e FA X202493514 2 FAA. Oh'. S ©007/00 7 

# UNITE D Federa l Aviatio nAdministratio n 

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# >lEARiN G DOCKE T v'jincerelvcc : Ti mDuff , Esq . Attorney , Safet

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d For t Worth , T X7613 7 (VIAKFDF.RA

LEXPRESS" ) Thomas Nev-lonBoilin g Vic e President

an dAssociate General Counsel