Exhibit 10.8


 


EXECUTION VERSION


 





 



 


AMENDED AND RESTATED CREDIT
AGREEMENT


 


dated as of July 18, 2019


by and among


 


IT GLOBAL HOLDING LLC,


4TH SOURCE LLC,


AGILETHOUGHT, LLC,


AN EVOLUTION S. DE R.L. DE
C.V.,


AN EXTEND, S.A. de C.V.,


as Borrowers,


 


AN GLOBAL LLC,


as Intermediate Holdings


 


AN GLOBAL INC.,


as Ultimate Holdings


 


CERTAIN OTHER LOAN PARTIES
PARTY HERETO,


 


THE VARIOUS FINANCIAL INSTITUTIONS
PARTY HERETO,


as Lenders,


 


and


 


MONROE CAPITAL MANAGEMENT
ADVISORS, LLC,


as Administrative Agent and
Lead Arranger


 





 



 




     


     


    

 


Table
of Contents


 


	SECTION 1:	DEFINITIONS	 	2
	 	 	 	 
	1.1.	Definitions	 	2
	 	 	 	 
	1.2.	Other Interpretive Provisions	 	41
	 	 	 	 
	1.3.	Accounting and Other Terms	 	42
	 	 	 	 
	SECTION 2:	COMMITMENTS OF THE LENDERS; BORROWING PROCEDURES	 	43
	 	 	 	 
	2.1.	Commitments	 	43
	 	 	 	 
	2.2.	Loan Procedures	 	44
	 	 	 	 
	2.3.	Letter of Credit Procedures	 	46
	 	 	 	 
	2.4.	Commitments Several	 	49
	 	 	 	 
	2.5.	Certain Conditions	 	49
	 	 	 	 
	2.6.	Defaulting Lenders	 	49
	 	 	 	 
	2.7.	Increase In Term Loan Commitments	 	51
	 	 	 	 
	SECTION 3:	EVIDENCING OF LOANS	 	52
	 	 	 	 
	3.1.	Notes	 	52
	 	 	 	
	3.2.	Recordkeeping	 	52
	 	 	 	 
	SECTION 4:	INTEREST	 	52
	 	 	 	 
	4.1.	Interest Rates	 	52
	 	 	 	 
	4.2.	Interest Payment Dates	 	53
	 	 	 	 
	4.3.	Setting and Notice of LIBOR Rates	 	53
	 	 	 	 
	4.4.	Computation of Interest	 	53
	 	 	 	 
	4.5.	Intent to Limit Charges to Maximum Lawful Rate	 	53
	 	 	 	 
	SECTION 5:	FEES	 	54
	 	 	 	 
	5.1.	Unused Fee	 	54
	 	 	 	 
	5.2.	[Intentionally Omitted]	 	54
	 	 	 	 
	5.3.	Fee Letters	 	54
	 	 	 	 
	5.4.	Prepayment Fee	 	54
	 	 	 	 
	5.5.	Letter of Credit Fees	 	54
	 	 	 	 
	SECTION 6:	REDUCTION OR TERMINATION OF THE REVOLVING COMMITMENT; PREPAYMENTS	 	55
	 	 	 	 
	6.1.	Reduction or Termination of the Revolving Commitment	 	55
	 	 	 	 
	6.2.	Prepayments	 	55
	 	 	 	 
	6.3.	Manner and Application of Prepayments	 	58
	 	 	 	 
	6.4.	Repayments	 	58



 






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	SECTION 7:	MAKING AND PRORATION OF PAYMENTS; SETOFF; TAXES	 	58
	 	 	 	 
	7.1.	Making of Payments	 	58
	 	 	 	 
	7.2.	Application of Certain Payments	 	59
	 	 	 	 
	7.3.	Due Date Extension	 	60
	 	 	 	 
	7.4.	Setoff	 	60
	 	 	 	 
	7.5.	Proration of Payments	 	61
	 	 	 	 
	7.6.	Taxes	 	61
	 	 	 	 
	SECTION 8:	INCREASED COSTS; SPECIAL PROVISIONS FOR LIBOR LOANS	 	64
	 	 	 	 
	8.1.	Increased Costs	 	64
	 	 	 	 
	8.2.	Basis for Determining Interest Rate Inadequate or Unfair	 	65
	 	 	 	 
	8.3.	Changes in Law Rendering LIBOR Loans Unlawful	 	66
	 	 	 	 
	8.4.	Right of Lenders to Fund through Other Offices	 	66
	 	 	 	 
	8.5.	Mitigation of Circumstances; Replacement of Lenders	 	67
	 	 	 	 
	8.6.	Conclusiveness of Statements; Survival of Provisions	 	67
	 	 	 	 
	8.7.	Funding Losses	 	68
	 	 	 	 
	8.8.	Discretion of Lenders as to Manner of Funding	 	68
	 	 	 	 
	SECTION 9:	REPRESENTATIONS AND WARRANTIES	 	68
	 	 	 	 
	9.1.	Organization	 	68
	 	 	 	 
	9.2.	Authorization; No Conflict	 	68
	 	 	 	 
	9.3.	Validity and Binding Nature	 	69
	 	 	 	 
	9.4.	Financial Condition	 	69
	 	 	 	 
	9.5.	No Material Adverse Effect	 	69
	 	 	 	 
	9.6.	Litigation and Contingent Liabilities	 	69
	 	 	 	 
	9.7.	Ownership of Properties; Liens	 	69
	 	 	 	 
	9.8.	Equity Ownership; Subsidiaries	 	70
	 	 	 	 
	9.9.	Pension Plans	 	70
	 	 	 	 
	9.10.	Investment Company Act	 	71
	 	 	 	 
	9.11.	Compliance with Laws	 	71
	 	 	 	 
	9.12.	Regulation U	 	71
	 	 	 	 
	9.13.	Taxes	 	71
	 	 	 	 
	9.14.	Solvency, etc	 	71
	 	 	 	 
	9.15.	Environmental Matters	 	72



 






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	9.16.	Insurance	 	72
	 	 	 	 
	9.17.	Real Property	 	73
	 	 	 	 
	9.18.	Information	 	73
	 	 	 	 
	9.19.	Bank Accounts	 	73
	 	 	 	 
	9.20.	Burdensome Obligations	 	73
	 	 	 	 
	9.21.	Intellectual Property	 	73
	 	 	 	 
	9.22.	Material Contracts	 	74
	 	 	 	 
	9.23.	Labor Matters	 	74
	 	 	 	 
	9.24.	No Bankruptcy Filing	 	75
	 	 	 	 
	9.25.	Name; Jurisdiction of Organization; Organizational ID Number; Chief Place of Business; Chief Executive Office; FEIN	 	75
	 	 	 	 
	9.26.	Locations of Collateral	 	75
	 	 	 	 
	9.27.	Security Interests	 	75
	 	 	 	 
	9.28.	No Default	 	76
	 	 	 	 
	9.29.	Hedging Obligations	 	76
	 	 	 	 
	9.30.	OFAC	 	76
	 	 	 	 
	9.31.	Patriot Act	 	76
	 	 	 	 
	9.32.	Anti-Terrorism Laws	 	77
	 	 	 	 
	9.33.	4th Source Related Agreements/4th Source Related Transactions	 	77
	 	 	 	 
	9.34.	AgileThought Related Agreements/AgileThought Related Transactions	 	78
	 	 	 	 
	9.35.	Holdings Representations	 	79
	 	 	 	 
	9.36.	Subordinated Debt	 	80
	 	 	 	 
	SECTION 10:	AFFIRMATIVE COVENANTS	 	80
	 	 	 	 
	10.1.	Reports, Certificates and Other Information	 	80
	 	 	 	 
	10.2.	Books, Records and Inspections; Electronic Reporting System; Field Examinations and Appraisals	 	83
	 	 	 	 
	10.3.	Maintenance of Property; Insurance	 	84
	 	 	 	 
	10.4.	Compliance with Laws; Payment of Taxes and Liabilities	 	85
	 	 	 	 
	10.5.	Maintenance of Existence, etc	 	86
	 	 	 	 
	10.6.	Use of Proceeds	 	86
	 	 	 	 
	10.7.	Employee Benefit Plans	 	86
	 	 	 	 
	10.8.	Environmental Matters	 	87
	 	 	 	 
	10.9.	Further Assurances	 	87
	 	 	 	 
	10.10.	Deposit Accounts	 	88



 






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	10.11.	Excluded Foreign Subsidiaries	 	88
	 	 	 	 
	10.12.	Repatriation	 	88
	 	 	 	 
	10.13.	Post-Closing Matters	 	88
	 	 	 	 
	SECTION 11:	NEGATIVE COVENANTS	 	89
	 	 	 	 
	11.1.	Debt	 	89
	 	 	 	 
	11.2.	Liens	 	91
	 	 	 	 
	11.3.	Restricted Payments	 	92
	 	 	 	 
	11.4.	Mergers, Consolidations, Sales	 	94
	 	 	 	 
	11.5.	Modification of Organizational Documents	 	94
	 	 	 	 
	11.6.	Transactions with Affiliates	 	94
	 	 	 	 
	11.7.	Inconsistent Agreements	 	95
	 	 	 	 
	11.8.	Business Activities; Issuance of Equity	 	95
	 	 	 	 
	11.9.	Investments	 	95
	 	 	 	 
	11.10.	Restriction of Amendments to Certain Documents	 	96
	 	 	 	 
	11.11.	Fiscal Year	 	96
	 	 	 	 
	11.12.	Financial Covenants	 	96
	 	 	 	 
	11.13.	Compliance with Laws	 	97
	 	 	 	 
	11.14.	Holdings Companies Covenants	 	97
	 	 	 	 
	11.15.	No Excluded Foreign Subsidiaries	 	98
	 	 	 	 
	SECTION 12:	EFFECTIVENESS; CONDITIONS OF LENDING, ETC	 	98
	 	 	 	 
	12.1.	Initial Credit Extension	 	98
	 	 	 	 
	12.2.	Conditions Precedent to all Loans and Letters of Credit	 	103
	 	 	 	 
	12.3.	Additional Conditions Precedent to each Incremental Term Loan	 	103
	 	 	 	 
	SECTION 13:	EVENTS OF DEFAULT AND THEIR EFFECT	 	104
	 	 	 	 
	13.1.	Events of Default	 	104
	 	 	 	 
	13.2.	Effect of Event of Default	 	106
	 	 	 	 
	13.3.	Credit Bidding	 	107
	 	 	 	 
	SECTION 14:	THE AGENTS	 	107
	 	 	 	 
	14.1.	Appointment and Authorization	 	107
	 	 	 	 
	14.2.	Issuing Lenders	 	108
	 	 	 	 
	14.3.	Delegation of Duties	 	108
	 	 	 	 
	14.4.	Exculpation of Administrative Agent	 	108
	 	 	 	 
	14.5.	Reliance by Administrative Agent	 	109



 






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	14.6.	Notice of Default	 	109
	 	 	 	 
	14.7.	Credit Decision	 	109
	 	 	 	 
	14.8.	Indemnification	 	110
	 	 	 	 
	14.9.	Administrative Agent in its Individual Capacity	 	110
	 	 	 	 
	14.10.	Successor Administrative Agent	 	111
	 	 	 	 
	14.11.	Collateral Matters	 	111
	 	 	 	 
	14.12.	Restriction on Actions by Lenders	 	112
	 	 	 	 
	14.13.	Administrative Agent May File Proofs of Claim	 	112
	 	 	 	 
	14.14.	Other Agents; Arrangers and Managers	 	113
	 	 	 	 
	14.15.	Protective Advances	 	113
	 	 	 	 
	14.16.	Mexican Powers of Attorney	 	114
	 	 	 	 
	14.17.	Subordination Agreements	 	114
	 	 	 	 
	SECTION 15:	GENERAL	 	114
	 	 	 	 
	15.1.	Waiver; Amendments	 	114
	 	 	 	 
	15.2.	Confirmations	 	116
	 	 	 	 
	15.3.	Notices	 	116
	 	 	 	 
	15.4.	Computations	 	117
	 	 	 	 
	15.5.	Costs, Expenses and Taxes	 	117
	 	 	 	 
	15.6.	Assignments; Participations	 	118
	 	 	 	 
	15.7.	Register	 	120
	 	 	 	 
	15.8.	GOVERNING LAW	 	120
	 	 	 	 
	15.9.	Confidentiality	 	121
	 	 	 	 
	15.10.	Severability	 	121
	 	 	 	 
	15.11.	Nature of Remedies	 	121
	 	 	 	 
	15.12.	Entire Agreement	 	122
	 	 	 	 
	15.13.	Counterparts	 	122
	 	 	 	 
	15.14.	Successors and Assigns	 	122
	 	 	 	 
	15.15.	Captions	 	122
	 	 	 	 
	15.16.	Customer Identification – USA Patriot Act Notice	 	122
	 	 	 	 
	15.17.	INDEMNIFICATION BY LOAN PARTIES	 	123
	 	 	 	 
	15.18.	Nonliability of Lenders	 	123
	 	 	 	 
	15.19.	FORUM SELECTION AND CONSENT TO JURISDICTION	 	124
	 	 	 	 
	15.20.	WAIVER OF JURY TRIAL	 	124



 






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	15.21.	Acknowledgement and Consent to Bail-In of EEA Financial Institutions	 	124
	 	 	 	 
	15.22.	Notice of Certain Refinancings	 	125
	 	 	 	 
	15.23.	Acknowledgement Regarding Any Supported QFCs	 	125
	 	 	 	 
	SECTION 16:	JOINT AND SEVERAL LIABILITY	 	126
	 	 	 	 
	SECTION 17:	APPOINTMENT OF BORROWER REPRESENTATIVE	 	130



 


	ANNEXES	 	 	 
	 	 	 	 
	ANNEX A	Lenders and Pro Rata Shares	 	 
	ANNEX B	[Intentionally Omitted]	 	 
	ANNEX C	Addresses for Notices	 	 
	 	 	 	 
	SCHEDULES	 	 	 
	 	 	 	 
	SCHEDULE 1.1	Debt to be Repaid	 	 
	SCHEDULE 1.1(b)	Specified Mexican Receivables	 	 
	SCHEDULE 9.6	Litigation and Contingent Liabilities	 	 
	SCHEDULE 9.8	Equity Ownership	 	 
	SCHEDULE 9.13	Taxes	 	 
	SCHEDULE 9.16	Insurance	 	 
	SCHEDULE 9.17	Real Property	 	 
	SCHEDULE 9.19	Deposit and Securities Accounts	 	 
	SCHEDULE 9.21	Intellectual Property	 	 
	SCHEDULE 9.22(a)	Material Contracts	 	 
	SCHEDULE 9.22(b)	Earn-out Obligations	 	 
	SCHEDULE 9.25	Loan Party Information	 	 
	SCHEDULE 9.26	Locations of Collateral	 	 
	SCHEDULE 10.13	Post-Closing Matters	 	 
	SCHEDULE 11.1	Existing Debt	 	 
	SCHEDULE 11.1(e)	Permitted Existing Earn-out Obligations	 	 
	SCHEDULE 11.2	Existing Liens	 	 
	SCHEDULE 11.6	Transactions with Affiliates	 	 
	SCHEDULE 11.9	Investments	 	 
	 	 	 	 
	EXHIBITS	 	 	 
	 	 	 	 
	EXHIBIT A-1	Form of Revolving Note (Section 1.1)	 	 
	EXHIBIT A-2	Form of Closing Date Term Loan Note (Section 1.1)	 	 
	EXHIBIT B	Form of Master Intercompany Note (Section 1.1)	 	 
	EXHIBIT C	Form of Compliance Certificate (Section 10.1.3)	 	 
	EXHIBIT D	Form of Assignment Agreement (Section 15.6.1)	 	 
	EXHIBIT E	Form of Joinder Agreement (Section 1.1)	 	 
	EXHIBIT F	Notice of Conversion (Section 2.2.3)	 	 



 




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CREDIT AGREEMENT


 


THIS CREDIT AGREEMENT (as amended,
modified, restated, or supplemented from time to time, this “Agreement”), dated as of July 18, 2019 is entered into
by and among IT GLOBAL HOLDING LLC, a Delaware limited liability company (“IT Global”), 4TH SOURCE LLC (“4th
Source”), AGILETHOUGHT, LLC, a Florida limited liability company (“AgileThought”), AN EXTEND, S.A. de C.V.,
a sociedad anonima de capital variable incorporated under the laws of Mexico (“AN Extend”), AN EVOLUTION S.
DE R.L. DE C.V., a sociedad de responsabilidad limitada de capital variable incorporated under the laws of Mexico (“AN
Evolution,” and together with IT Global, 4th Source, AgileThought, AN Extend and each other party that executes a joinder to
the Credit Agreement as a borrower, whether pursuant to Section 10.9 or otherwise, each a “Borrower” and collectively,
the “Borrowers”), AN GLOBAL LLC, a Delaware limited liability company (“Intermediate Holdings”),
AN GLOBAL INC., a Delaware corporation (“Ultimate Holdings” and together with Intermediate Holdings, the “Holdings
Companies”) the other Loan Parties party hereto, the financial institutions that are or may from time to time become parties
hereto (together with their respective successors and assigns, the “Lenders”), and MONROE CAPITAL MANAGEMENT ADVISORS,
LLC, a Delaware limited liability company (“Monroe Capital”), as Administrative Agent for the Lenders and as Lead Arranger.


RECITALS


 


WHEREAS, on November 12, 2018,
the Original Borrowers (as defined below), Intermediate Holdings, Ultimate Holdings, the other Loan Parties thereto, the Administrative
Agent and the financial institutions party thereto as lenders, entered into that certain Credit Agreement (as amended, modified, restated,
or supplemented from time to time prior to the date hereof, the “Original Credit Agreement”), pursuant to which such
lenders extended credit and certain other financial accommodations to the Original Borrowers on the terms and conditions set forth therein.
In connection therewith, the Original Borrowers, Intermediate Holdings, Ultimate Holdings, the other Loan Parties thereto, the Administrative
Agent, and the financial institutions party thereto as lenders, also entered into various other “Loan Documents,” as
that term was defined in the Original Credit Agreement (the “Existing Loan Documents”), including, without limitation,
the “Collateral Documents,” as that term was defined in the Original Credit Agreement (the “Existing Collateral
Documents”). Pursuant to the Existing Collateral Documents, the Original Borrowers and such Loan Parties granted to the Administrative
Agent, for the benefit of itself and all of the other financial institutions party to the Original Credit Agreement, a security interest
in substantially all of the Existing Collateral as security for the Existing Loans and other Existing Obligations;


 


WHEREAS, the Borrowers and
the other Loan Parties now desire that the Lenders make additional Loans to provide the funds required to complete the AgileThought Acquisition
(as defined below) and the transaction expenses related thereto, to repay the Debt to be Repaid, and to provide for the ongoing general
corporate purposes and working capital needs of Borrowers,


 


WHEREAS, as a condition precedent
thereto, the parties to this Agreement agree that (a) the Existing Loans and the other Existing Obligations are governed by and deemed
to be outstanding under the amended and restated terms and conditions set forth in this Agreement and the other Loan Documents, and (b)
each of the Existing Loans and Existing Obligations are, and (to the extent remaining outstanding subsequent to the Closing Date) shall
continue to be (and all Obligations incurred pursuant to this Agreement and all “Secured Obligations,” pursuant to and as
defined in the Guaranty and Collateral Agreement, are and to the extent remaining outstanding subsequent to the Closing Date shall continue
to be), secured by, among other things, all of the Collateral (including, without limitation, the Existing Collateral).


 






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NOW THEREFORE, in consideration
of the mutual agreements herein contained, the parties hereto agree as follows:


 


SECTION
1: DEFINITIONS.


 


1.1 Definitions.
When used herein the following terms shall have the following meanings:


 


“4th Source Acquisition”
means the Acquisition on the Original Closing Date via merger of 4th Source Bidco with and into 4th Source Inc. (which, immediately prior
to the merger shall have converted from a Nevada corporation into a Delaware limited liability company and changed its name to 4th Source
LLC), with 4th Source LLC surviving the merger, as a wholly-owned indirect Subsidiary of Holdings for an aggregate cash merger consideration
payable on the Original Closing Date not to exceed $52,750,000, in accordance with and pursuant to the 4th Source Acquisition Purchase
Agreement.


 


“4th Source Acquisition
Purchase Agreement” means that certain Agreement and Plan of Merger, dated as of the Original Closing Date, among AN Global
IT, S.A.P.I. de C.V., 4th Source Bidco, 4th Source Bidco, 4th Source, Inc. and Jason Scherr, as a Representative.


 


“4th Source Bidco”
means 4th Source Bidco Inc., a Delaware corporation.


 


“4th Source Related
Agreements” means, collectively, the 4th Source Acquisition Purchase Agreement, together with all related documents, including
exhibits, annexes and schedules, and any amendments, modifications and supplements thereto.


 


“4th Source Related
Transactions” means the 4th Source Acquisition and the other transactions contemplated by the 4th Source Related Agreements.


 


“Account”
or “Accounts” is defined in the UCC.


 


“Account Debtor”
is defined in the Guaranty and Collateral Agreement.


 


“Acquisition”
means any transaction or series of related transactions for the purpose of or resulting, directly or indirectly, in (a) the acquisition
of all or a substantial portion of the assets of a Person, or of all or a substantial portion of any business or division of a Person,
(b) the acquisition of in excess of 50% of the Equity Interests of any Person, or otherwise causing any Person to become a Subsidiary,
or (c) a merger or consolidation or any other combination with another Person (other than a Person that is already a Subsidiary).


 


“Administrative Agent”
means Monroe in its capacity as administrative agent for the Lenders hereunder, and any successor thereto in such capacity.


 






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“Affected Loan”
is defined in Section 8.3.


 


“Affiliate”
of any Person means (a) any other Person which, directly or indirectly, controls or is controlled by or is under common control with such
Person, (b) any officer, director, member, managing member or general partner of such Person (or of any Subsidiary of such Person) and
(c) with respect to any Lender, any entity administered or managed by such Lender or an Affiliate or investment advisor thereof and which
is engaged in making, purchasing, holding or otherwise investing in commercial loans. A Person shall be deemed to be “controlled
by” any other Person if such Person possesses, directly or indirectly, power to vote 5% or more of the securities (on a fully diluted
basis) having ordinary voting power for the election of directors or managers or power to direct or cause the direction of the management
and policies of such Person whether by contract or otherwise. Unless expressly stated otherwise herein, neither Administrative Agent nor
any Lender shall be deemed an Affiliate of any Loan Party.


 


“Agent Fee Letter”
means the fee letter dated as of the Closing Date between the Loan Parties and Administrative Agent.


 


“AgileThought”
is defined in the preamble to this Agreement.


 


“AgileThought Acquisition”
means the Acquisition of AgileThought by IT Global for an aggregate cash consideration payable on the Closing Date not to exceed $48,075,000
(which amount is subject to working capital adjustments), in accordance with and pursuant to the AgileThought Acquisition Agreement.


 


“AgileThought Earn-out
Obligations” means the Earn-out Obligations due and payable under the AgileThought Related Agreements.


 


“AgileThought Purchase
Agreement” means that certain Membership Interest Purchase Agreement, dated as of May 30, 2019, among IT Global, AgileThought,
the AgileThought Sellers, and the AgileThought Seller Representative, as in effect on the Closing Date or may be amended, modified, supplemented,
or restated from time to time in accordance with this Agreement and the AgileThought Seller Subordination Agreement.


 


“AgileThought Related
Agreements” means the AgileThought Purchase Agreement, and all documents related to any of the foregoing, including exhibits,
annexes and schedules, and any amendments, modifications and supplements to any of the foregoing, in all cases as in effect on the Closing
Date or may be amended, modified, supplemented, or restated from time to time in accordance with this Agreement and the AgileThought Seller
Subordination Agreement.


 


“AgileThought Related
Transactions” means the AgileThought Acquisition and the other transactions contemplated by the AgileThought Related Agreements.


 


“AgileThought Seller
Representative” means Charles David Romine, Jr., as Seller Representative under the AgileThought Purchase Agreement.


 


“AgileThought Seller
Subordination Agreement” means that certain Seller Note Subordination Agreement by and between the Borrowers, the AgileThought
Seller Representative, and the AgileThought Sellers, as in effect on the Closing Date as may be amended, modified, supplemented, or restated
from time to time in accordance therewith and with this Agreement.


 






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“AgileThought Sellers”
means Pen West Holdings, Inc., Jeffrey D. Alagood. Clare DeBoef, Taylor Howard, Steven Granese, Jason Bernier, Chris Martin, Charles David
Romaine Jr., Ryan Darrell and John Wagner.


 


“Agreement”
is defined in the preamble of this Agreement.


 


“Allocable Amount”
is defined in Section 16.


 


“AN Evolution”
is defined in the preamble to this Agreement.


 


“AN Extend”
is defined in the preamble to this Agreement.


 


“Anti-Terrorism Laws”
is defined in Section 9.32(a).


 


“Anti-Terrorism Order”
is defined in Section 9.32(a).


 


“Applicable Margin”
means, as of any date of determination, the applicable rate per annum set forth in the following table that corresponds to the Total Leverage
Ratio calculation as set forth in the most recent Compliance Certificate delivered to Administrative Agent pursuant to Section 10.1.3.
For the period from the Closing Date through the date that Administrative Agent receives the Compliance Certificate for the Computation
Period ending September 30, 2019, the Applicable Margin will be the rate per annum in the row styled “Level 3”:


 


	 	 	 	Applicable Margin	 	 	 	 	 	 
	Level	 	 	Total Leverage Ratio	 	Base Rate 
 Loans	 	 	LIBOR
 Loans	 
	1	 	 	Less than 2.00 to 1	 	 	5.25	%	 	 	8.00	%
	2	 	 	Greater than or equal to 2.00 to 1 but less than 3.00 to 1	 	 	5.75	%	 	 	8.50	%
	3	 	 	Greater than or equal to 3.00 to 1	 	 	6.25	%	 	 	9.00	%




 


Except as otherwise set forth
in this definition, the Applicable Margin will be based upon the most recent Compliance Certificate, and will be re-determined quarterly
on the first day of the month following the date of delivery to Administrative Agent of the applicable Compliance Certificate pursuant
to Section 10.1.3. If Borrowers fail to furnish or cause Borrower Representative to furnish any Compliance Certificate when that
Compliance Certificate is due, then the Applicable Margin will be the rate per annum in the row styled “Level 3” as of the
first day of the month following the date on which that Compliance Certificate was required to be delivered until the date on which that
Compliance Certificate is delivered, on which date (but not retroactively), without constituting a waiver of any Default or Event of Default
occasioned by the failure to timely deliver that Compliance Certificate, the Applicable Margin will be set at the rate per annum based
upon the calculations disclosed by that Compliance Certificate. If any information contained in any Compliance Certificate delivered pursuant
to Section 10.1.3 is shown to be inaccurate, and that inaccuracy, if corrected, would have led to the application of a higher Applicable
Margin for any period than the Applicable Margin actually applied for that period, then (i) Borrowers shall promptly deliver or cause
to be delivered to Administrative Agent and each Lender a correct Compliance Certificate for that period, (ii) the Applicable Margin will
be determined as if the correct Applicable Margin (as set forth in the table above) were applicable for that period (irrespective of whether
a correct Compliance Certificate is delivered), and (iii) Borrowers shall promptly (but in any event within two Business Days after
delivery of that corrected Compliance Certificate or after demand by Administrative Agent) deliver to Administrative Agent full payment
in respect of the accrued additional interest as a result of the increased Applicable Margin for that period, which payment Administrative
Agent shall promptly apply to the affected Obligations. Notwithstanding anything to the contrary contained herein, the Applicable Margin
otherwise determined hereby shall be automatically reduced by 1.00% on and after the Applicable Margin Reduction Date.


 






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“Applicable Margin
Reduction Date” the first day of the first complete calendar month following the later to occur of (a) the first anniversary
of the Closing Date and (b) the satisfaction of all of the Applicable Margin Reduction Requirements.


 


“Applicable Margin
Reduction Requirements” means (a) the delivery by Borrower Representative to Administrative Agent of a Compliance Certificate
demonstrating that EBITDA for any Computation Period, calculated in a manner acceptable to Administrative Agent in its discretion, equal
to or greater than 90% of the EBITDA for such Computation Period set forth in the Pre-Closing Projections, and (b) the demonstration by
Borrower Representative, to Administrative Agent’s satisfaction in its discretion, that the monthly average working capital of the
Consolidated Group, including AgileThought, for all months ended prior to the first anniversary of the Closing Date, is in line with the
respective amounts covered by the Pre-Closing Projections.


 


“Approved Fund”
means (a) any Person (other than a natural Person) engaged in making, purchasing, holding, or investing in commercial loans and similar
extensions of credit and that is advised, administered, or managed by a Lender, an Affiliate of a Lender (or an entity or an Affiliate
of an entity that administers, advises or manages a Lender), (b) with respect to any Lender that is an investment fund, any other investment
fund that invests in loans and that is advised, administered or managed by the same investment advisor as such Lender or by an Affiliate
of such investment advisor, and (c) any third party which provides “warehouse financing” to a Person described in clause
(a) or (b) (and any Person described in said clause (a) or (b) shall also be deemed an Approved Fund with respect
to such third party providing such warehouse financing).


 


“Asset Disposition”
means the sale, lease, assignment, disposition, conveyance or other transfer for value by any Loan Party to any Person of any asset or
right of such Loan Party (including, the loss, destruction or damage of any thereof or any actual or threatened (in writing to any Loan
Party) condemnation, confiscation, requisition, seizure or taking thereof).


 


“Assignee”
is defined in Section 15.6.1.


 


“Assignment Agreement”
is defined in Section 15.6.1.


 


“Attorney Costs”
means, with respect to any Person, all reasonable and documented out-of-pocket fees and charges of any counsel to such Person, and all
court costs and similar legal expenses.


 






    5


     


    

 


“Availability”
means, as of any date of determination, the amount that Borrowers are entitled to borrow as Revolving Loans under Section 2.1.1 (after
giving effect to the then-existing Revolving Outstandings).


 


“Bail-In Action”
means the exercise of any Write-Down and Conversion Powers by the applicable EEA Resolution Authority in respect of any liability of an
EEA Financial Institution.


 


“Bail-In Legislation”
means, with respect to any EEA Member Country implementing Article 55 of Directive 2014/59/EU of the European Parliament and of the Council
of the European Union, the implementing law for such EEA Member Country from time to time which is described in the EU Bail-In Legislation
Schedule.


 


“Bank Product Agreements”
means those certain agreements entered into from time to time between any Loan Party and a Lender or its Affiliates in connection with
any of the Bank Products.


 


“Bank Product Obligations”
means all obligations, liabilities, contingent reimbursement obligations, fees, and expenses owing by the Loan Parties to any Lender or
its Affiliates pursuant to or evidenced by the Bank Product Agreements, whether direct or indirect, absolute or contingent, due or to
become due, now existing or hereafter arising, and including all such amounts that a Loan Party is obligated to reimburse to Administrative
Agent or any Lender as a result of Administrative Agent or that Lender purchasing participations or executing indemnities or reimbursement
obligations with respect to the Bank Products provided to the Loan Parties pursuant to the Bank Product Agreements.


 


“Bank Products”
means any service provided to, facility extended to, or transaction entered into with, any Loan Party by any Lender or its Affiliates
consisting of (a) deposit accounts, (b) cash management services, including, controlled disbursement, lockbox, electronic funds transfers
(including, book transfers, fedwire transfers, ACH transfers), online reporting and other services relating to accounts maintained with
any Lender or its Affiliates, (c) debit cards and credit cards, or (d) so long as prior written notice thereof is provided by the Lender
(or its Affiliate) providing that service, facility, or transaction and Administrative Agent consents in writing to its inclusion as a
Bank Product, any Hedging Agreements, Hedging Obligations or other service provided to, facility extended to, or transaction entered into
with, any Loan Party by a Lender or its Affiliates.


 


“Bankruptcy Code”
means the Federal Bankruptcy Reform Act of 1978 (11 U.S.C. §101, et seq.), as amended and in effect from time to time and the regulations
issued from time to time thereunder.


 


“Base Rate”
means at any time a fluctuating rate per annum equal to the greatest of (a) the Federal Funds Rate plus 0.50%, (b) the Prime
Rate, (c) 5.00%, and (d) the LIBOR Rate.


 


“Base Rate Loan”
means any Loan which bears interest at or by reference to the Base Rate.


 


“Borrower Representative”
means (a) IT Global; or (b) any other Person appointed as “Borrower Representative” under and in accordance with Section
17.


 


“Borrowers”
is defined in the preamble to this Agreement.


 






    6


     


    

 


“Business Day”
means (a) any day other than a Saturday, Sunday or other day on which commercial banks are authorized to close under the laws of, or are
in fact closed in, Illinois, and (b) in the case of a Business Day which relates to a LIBOR Loan, on which dealings are carried on in
the London interbank eurodollar market.


 


“Business Interruption
Proceeds” means cash proceeds received by any Loan Party pursuant to business interruption policies of insurance.


 


“Capital Expenditures”
means all expenditures which, in accordance with GAAP, would be required to be capitalized and shown on the consolidated balance sheet
of the Consolidated Group, including Capitalized Lease Obligations and Capitalized Software Development Costs, (only to the extent they
would be treated as capital expenditures under GAAP) but excluding expenditures made in connection with the replacement, substitution,
or restoration of assets to the extent financed (a) from insurance proceeds (or other similar recoveries) paid on account of the loss
of or damage to the assets being replaced or restored, (b) with awards of compensation arising from the taking by eminent domain or condemnation
of the assets being replaced, (c) with assets traded or exchanged for that replacement, substitution, or restoration of assets, or (d)
Net Cash Proceeds of Permitted Asset Dispositions that are permitted to be, and are, reinvested in accordance with Section 6.2.2(b).


 


“Capital Expenditures
Limit” means, for each Fiscal Year set forth below, the respective amounts set forth opposite such Fiscal Year:


 


	Fiscal Year Ending	 	Capital Expenditure Limit
	December 31, 2019	 	$1.90 million
	December 31, 2020	 	$2.00 million
	December 31, 2021	 	$2.10 million
	December 31, 2022	 	$2.20 million




 


“Capital Lease”
means, with respect to any Person, any lease of (or other agreement conveying the right to use) any real or personal property by such
Person that, in conformity with GAAP, is accounted for as a capital lease on the balance sheet of such Person.


 


“Capitalized Lease
Obligations” means, as applied to any Person, all obligations under Capital Leases of such Person or any of its Subsidiaries,
in each case taken at the amount thereof accounted for as liabilities on the balance sheet of such Person in accordance with GAAP.


 


“Capitalized Software
Development Costs” means for any period, for the Loan Parties and their Subsidiaries on a consolidated basis, all capitalized
software development costs, as determined in accordance with GAAP.


 






    7


     


    

 


“Cash Collateralize”
means, with respect to (a) L/C Obligations under Letters of Credit, 105% of the aggregate L/C Obligations; and (b) any inchoate, contingent,
or other Obligations, the delivery of cash to Administrative Agent, as security for the payment of those Obligations, in an amount equal
to (i) with respect to any contingent indemnification obligations for which any claim with respect to Administrative Agent or any Lender
has been asserted or threatened in writing, Administrative Agent’s good faith estimate of the amount due or to become due, including
all fees and other amounts relating to those Obligations; and (ii) with respect to any Bank Product Obligations, Administrative Agent’s
good faith estimate of the amount due or to become due, including all fees and other amounts relating to those Obligations. “Cash
Collateralization” has a correlative meaning.


 


“Cash Equivalent
Investment” means, at any time, (a) any evidence of Debt, maturing not more than one year after the date of issue, issued or
guaranteed by the United States Government or any agency thereof (and in the case of Loan Parties organized under the laws of Mexico,
any evidence of Debt, maturing not more than one year after the date of issue, issued or guaranteed by the government of that jurisdiction
or any agency or instrumentality thereof), (b) commercial paper, maturing not more than one year from the date of issue, or corporate
demand notes, in each case (unless issued by a Lender or its holding company) rated at least A-l by Standard & Poor’s Ratings
Services, a Standard & Poor’s Financial Services LLC business or P-l by Moody’s Investors Service, Inc., (c) any certificate
of deposit, time deposit or banker’s acceptance, maturing not more than one (1) year after the date of issue, or any overnight federal
funds transaction that is issued or sold by any Lender or its holding company (or by a commercial banking institution that is a member
of the Federal Reserve System and has a combined capital and surplus and undivided profits of not less than $500,000,000) (or, in the
case of any Loan Party organized under the laws of a jurisdiction other than the United States or any State thereof, that is issued or
sold by any bank of recognized standing organized under the law of that jurisdiction), (d) any repurchase agreement entered into with
any Lender (or commercial banking institution of the nature referred to in clause (c)) which (i) is secured by a fully perfected
security interest in any obligation of the type described in any of clauses (a) through (c) above and (ii) has a market
value at the time such repurchase agreement is entered into of not less than 100% of the repurchase obligation of such Lender (or other
commercial banking institution) thereunder, (e) money market accounts or mutual funds which invest exclusively in assets satisfying the
foregoing requirements and (f) other short term liquid investments approved in writing by Administrative Agent.


 


“Cash Formula Amount”
means, as of any date of determination, the amount of all cash and Cash Equivalent Investments on such day owned by the Loan Parties and
subject to a Control Agreement (and not pledged to secure any Debt or otherwise subject to any Liens, other than the Obligations and the
Liens of Administrative Agent under the Loan Documents, or otherwise restricted in any way).


 


“Change in Law”
means the adoption or phase-in of, or any change in, in each case after the date of this Agreement, any applicable law, rule, or regulation,
or any change in the interpretation or administration of any applicable law, rule, or regulation by any Governmental Authority, central
bank, or comparable agency charged with the interpretation or administration thereof, or compliance by any Lender with any request or
directive (whether or not having the force of law) of any such authority, central bank, or comparable agency. For purposes of this Agreement,
the Dodd-Frank Wall Street Reform and Consumer Protection Act and all requests, rules, guidelines, or directives thereunder or issued
in connection therewith, and all requests, rules, guidelines, or directives promulgated by the Bank for International Settlements, the
Basel Committee on Banking Supervision (or any successor or similar authority) or the United States regulatory authorities, in each case
pursuant to Basel III, will, in each case, be deemed to have been adopted and gone into effect after the date of this Agreement.


 






    8


     


    

 


“Change of Control”
means the occurrence of any of the following events: (a) the Permitted Holders shall cease to (i) own and control, directly or indirectly,
at least 67% of the outstanding Equity Interests of each of the Holdings Companies, (ii) possess the right to elect (through contract,
ownership of voting securities or otherwise) at all times a majority of the board of directors (or similar governing body) of any of the
Holdings Companies or any of the Borrowers, or (iii) possess the right to direct the management policies and decisions of any of the Holdings
Companies or any of the Borrowers, (b) Ultimate Holdings shall cease to, directly or indirectly, own and control 100% of each class of
the outstanding Equity Interests of Intermediate Holdings, (c) each of the Holdings Companies shall cease to, directly or indirectly,
own and control 100% of each class of the outstanding Equity Interests of any of the Borrowers, (c) except to the extent expressly permitted
under Section 11.4(i), any of the Borrowers shall cease to, directly or indirectly, (w) own and control 100% of each class of the
outstanding Equity Interests of any of its Subsidiaries (other than Faktos INC, S.A.P.I. de C.V., Facultas Analytics, S.A.P.I. de C.V.
and Anzen Soluciones, S.A. de C.V.), (x) prior to February 1, 2020, the ability to control 100% of the voting rights of the Equity Interests
of Faktos INC, S.A.P.I. de C.V. or Facultas Analytics, S.A.P.I. de C.V.), (y) on and after February 1, 2020 own and control 100% of each
class of the outstanding Equity Interests of Faktos INC, S.A.P.I. de C.V. or Facultas Analytics, S.A.P.I. de C.V., or (z) own and control
93% of each class of the outstanding Equity Interests of Anzen Soluciones, S.A. de C.V., (d) any sale of all or substantially all of the
property or assets of any of the Loan Parties or their Subsidiaries, other than in a sale or transfer to a Loan Party, or (e) any “change
of control” occurs under, and as defined in, the Second Lien Loan Documents or any other Material Contract.


 


“Closing Date”
is defined in Section 12.1.


 


“Closing Date Term
Loan” and “Closing Date Term Loans” are defined in Section 2.1.2(a).


 


“Closing Date Term
Loan Commitment” means, as to any Lender, such Lender’s commitment to make the Closing Date Term Loans on the Closing
Date under this Agreement. The amount of each Lender’s Closing Date Term Loan Commitment as of the Closing Date is set forth on
Annex A. The aggregate amount of the Closing Date Term Loan Commitments of all Lenders as of the Closing Date is $23,000,000.


 


“Closing Date Term
Loan Note” means a promissory note substantially in the form of Exhibit A-2.


 


“Code”
means the U.S. Internal Revenue Code of 1986, as amended and in effect from time to time and the regulations issued from time to time
thereunder.


 


“Collateral”
means, collectively, (a) the “Collateral” (as defined in the Guaranty and Collateral Agreement), (b) the
“Shares” (as defined in the Mexican Stock Pledge Agreement), (c) the “Partnership Interests” as defined in
the Mexican Partnership Interest Pledge Agreement, (d) the “Pledged Assets” (as defined in the Mexican Pledge without
Transfer of Possession Agreements), (e) the “Trust Estate” (as defined in the Mexican Security Trust and the Mexican
Administration Trust), and (f) any and all other property now or hereafter securing any of the Obligations. For avoidance of doubt,
the “Collateral” shall include all of the Existing Collateral.


 






    9


     


    

 


“Collateral Access
Agreement” means an agreement in form and substance reasonably satisfactory to Administrative Agent pursuant to which a mortgagee
or lessor of real property on which collateral or books or records are stored or otherwise located, or a warehouseman, processor, or other
bailee of inventory or other property owned by any Loan Party, acknowledges the Liens of Administrative Agent, waives or subordinates
any Liens held by that Person on that property, and, in the case of any such agreement with a mortgagee or lessor, permits Administrative
Agent reasonable access to and use of the applicable real property following the occurrence and during the continuance of an Event of
Default to assemble, complete, and sell any Collateral stored or otherwise located on that real property.


 


“Collateral Documents”
means, collectively, the Guaranty and Collateral Agreement, the Mexican Collateral Agreements, each Mortgage, each Mortgage-Related Document,
each Collateral Access Agreement, each Control Agreement, each pledge agreement, each Intellectual Property Security Agreement, and any
other agreement or instrument pursuant to which any Loan Party, any Subsidiary thereof, or any other Person grants or purports to grant
collateral to Administrative Agent for the benefit of Administrative Agent and the Lenders or otherwise relates to any such collateral.


 


“Commitment”
means, as to any Lender, that Lender’s commitment to make Loans and to issue or participate in Letters of Credit under this Agreement.
The initial amount of each Lender’s Commitment is set forth on Annex A. As of the Closing Date, there are no commitments
to issue or participate in any Letter of Credit under this Agreement.


 


“Commodity Exchange
Act” means the Commodity Exchange Act (7 U.S.C. § 1 et seq.), as amended from time to time, and any successor statute.


 


“Compliance Certificate”
means a Compliance Certificate in substantially the form of Exhibit C.


 


“Computation Period”
means each period of four Fiscal Quarters ending on the last day of a Fiscal Quarter.


 


“Connection Income
Taxes” means Other Connection Taxes that are imposed on or measured by net income (however denominated) or that are franchise
Taxes or branch profits Taxes.


 


“Consolidated Group”
means the Loan Parties and their Subsidiaries.


 


“Consolidated Net
Income” means, with respect to the Consolidated Group for any period, the consolidated net income (or loss) thereof for such
period, excluding (a) any gains (or losses) from Asset Dispositions realized thereby during such period, (b) any extraordinary gains (or
losses) realized thereby during such period, (c) the income (or loss) of any member of the Consolidated Group during such period in which
any other Person has a joint interest, except to the extent of the amount of cash dividends or other distributions actually paid in cash
to that member of the Consolidated Group during that period, (d) the income (or loss) of any Person during that period and accrued prior
to the date it becomes a member of the Consolidated Group or is merged into or consolidated with a member of the Consolidated Group or
that Person’s assets are acquired by a member of the Consolidated Group, (e) the income of any member of the Consolidated Group
to the extent that the declaration or payment of dividends or similar distributions by that member of the Consolidated Group of that income
is not at the time permitted by operation of the terms of its organizational documents, its governing documents, or any agreement, instrument,
judgment, decree, order, statute, rule; or governmental regulation applicable to that member of the Consolidated Group, and (f) any gains
from discontinued operations realized thereby during such period.


 






    10


     


    

 


“Consolidated Total
Assets” means, as of the date of any determination thereof, the aggregate book value of the total assets of the Consolidated
Group calculated in accordance with GAAP on a consolidated basis as of such date.


 


“Contingent Liability”
means, with respect to any Person, each obligation and liability of such Person and all such obligations and liabilities of such Person
incurred pursuant to any agreement, undertaking or arrangement by which such Person (a) guarantees, endorses or otherwise becomes or is
contingently liable upon (by direct or indirect agreement, contingent or otherwise, to provide funds for payment, to supply funds to,
or otherwise to invest in, a debtor, or otherwise to assure a creditor against loss) the indebtedness, dividend, obligation or other liability
of any other Person in any manner (other than by endorsement of instruments in the course of collection), including any indebtedness,
dividend or other obligation which may be issued or incurred at some future time, (b) guarantees the payment of dividends or other distributions
upon the Equity Interests of any other Person, (c) undertakes or agrees (whether contingently or otherwise) (i) to purchase, repurchase,
or otherwise acquire any indebtedness, obligation or liability of any other Person or any property or assets constituting security therefor,
(ii) to advance or provide funds for the payment or discharge of any indebtedness, obligation or liability of any other Person (whether
in the form of loans, advances, stock purchases, capital contributions or otherwise), or to maintain solvency, assets, level of income,
working capital or other financial condition of any other Person, or (iii) to make payment to any other Person other than for value received,
(d) agrees to lease property or to purchase securities, property or services from such other Person with the purpose or intent of assuring
the owner of such indebtedness or obligation of the ability of such other Person to make payment of the indebtedness or obligation, (e)
induces the issuance of, or is made in connection with the issuance of, any letter of credit for the benefit of such other Person, or
(f) undertakes or agrees otherwise to assure a creditor against loss. The amount of any Contingent Liability shall (subject to any limitation
set forth herein) be deemed to be the outstanding principal amount (or maximum permitted principal amount, if larger) of the indebtedness,
obligation or other liability guaranteed or supported thereby.


 


“Control Agreement”
means each deposit account control agreement or securities account control agreement, as applicable, entered into by a Loan Party or Subsidiary
thereof, each depository institution or securities intermediary party thereto, and Administrative Agent in form and substance satisfactory
to Administrative Agent in its discretion.


 


“Controlled Group”
means all members of a controlled group of corporations, all members of a controlled group of trades or businesses (whether or not incorporated)
under common control and all members of an affiliated service group which, together with any Loan Party or Subsidiary thereof, are treated
as a single employer under Section 414 of the Code or Section 4001 of ERISA.


 






    11


     


    

 


“Credit Bid”
is defined in Section 13.3.


 


“Debt”
of any Person means, without duplication, (a) all indebtedness of such Person for borrowed money, including, without limitation, the Second
Lien Debt, (b) all indebtedness of such Person evidenced by bonds, debentures, notes or similar instruments, (c) all Capitalized Lease
Obligations of such Person, (d) all obligations of such Person to pay the deferred purchase price of property or services (excluding trade
accounts payable in the ordinary course of business that are not more than 60 days past due), (e) all indebtedness secured by a Lien on
the property of such Person, whether or not such indebtedness shall have been assumed by such Person; provided that if such Person
has not assumed or otherwise become liable for such indebtedness, such indebtedness shall be measured at the fair market value of such
property securing such indebtedness at the time of determination, (f) all obligations, contingent or otherwise, with respect to the face
amount of all letters of credit (whether or not drawn), bankers’ acceptances and similar obligations issued for the account of such
Person (including the Letters of Credit), (g) all Hedging Obligations of such Person (determined in accordance with the definition of
“Hedging Agreement”), (h) all Contingent Liabilities of such Person, (i) all Debt of any partnership of which such Person
is a general partner, (j) all non-compete payment obligations, earn-outs and similar obligations of such Person (including, without limitation,
all Earn-out Obligations), (k) all monetary obligations under any receivables factoring, receivable sale, or similar transactions and
all monetary obligations under any synthetic lease, tax ownership/operating lease, off-balance sheet financing, or similar financing,
and (l) any Equity Interests or other equity instrument, whether or not mandatorily redeemable, that under GAAP is characterized as debt,
whether pursuant to financial accounting standards board issuance No. 150 or otherwise.


 


“Debt to be Repaid”
means, collectively, all Debt listed on Schedule 1.1.


 


“Default”
means any event that, if it continues uncured, will, with lapse of time or notice or both, constitute an Event of Default.


 


“Defaulting
Lender” means any Lender that (a) has failed to fund any portion of the Loans or participations in Letters of Credit
required to be funded by it under this Agreement within two Business Days of the date required to be funded by it under this
Agreement; (b) has otherwise failed to pay over to the Administrative Agent or any other Lender any other amount required to be paid
by it under this Agreement within two Business Days of the date when due, unless the subject of a good faith dispute; (c) has, or
has a parent company that has, (i) been deemed insolvent or become the subject of an Insolvency Proceeding, or (ii) become the
subject of a Bail-In Action; (d) has notified any Borrower, the Administrative Agent, or any Lender that it does not intend to
comply with any of its funding obligations under this Agreement or has made a public statement to the effect that it does not intend
to comply with its funding obligations under this Agreement or under other agreements in which it commits to extend credit (unless
that writing or public statement relates to that Lender’s obligation to fund a Loan under this Agreement and states that that
position is based on that Lender’s determination that a condition precedent to funding (which condition precedent, together
with any applicable default, must be specifically identified in that writing or public statement) cannot be satisfied); or (e) has
failed to confirm within three Business Days of a request by Administrative Agent that it will comply with the terms of this
Agreement relating to its obligations to fund Loans and participations in Letters of Credit.


 






    12


     


    

 


“Deposit Account”
or “Deposit Accounts” is defined in the UCC.


 


“Designated Jurisdiction”
means any country or territory to the extent that such country or territory itself is the subject of any Sanction.


 


“Dollar”
and the sign “$” mean lawful money of the United States of America.


 


“Domestic Borrower”
means each Borrower which is a “United States person” within the meaning of Section 7701(a)(30) of the Code.


 


“Domestic Subsidiary”
means each Subsidiary which is a “United States person” within the meaning of Section 7701(a)(30) of the Code.


 


“Earn-out Obligations”
means the aggregate outstanding amount under all seller notes, earn-outs or obligations of all Loan Parties and their Subsidiaries (other
than customary purchase price adjustments or indemnification obligations) in connection with any Acquisitions (in each case determined
assuming the maximum amount payable in connection with any such Earn-out Obligations), including, without limitation, the AgileThought
Earn-out Obligations.


 


“EBITDA”
means, for the Consolidated Group for any period, in each case as determined in accordance with GAAP, Consolidated Net Income thereof
for such period plus, to the extent deducted in determining such Consolidated Net Income for such period, the sum of:


 


(a) Interest
Expense thereof during such period;


 


(b) Permitted
Tax Distributions made thereby during such period;


 


(c) provisions
for income and franchise Taxes payable by the Loan Parties and their Subsidiaries for such period;


 


(d) depreciation
and amortization incurred thereby during such period;


 


(e) non-cash
compensation expense, or other non-cash expenses or charges, incurred thereby during such period arising from the granting of stock options,
stock appreciation rights or similar equity arrangements;


 


(f) all
extraordinary or non-recurring non-cash expenses, losses or charges thereof during such period;


 


(g) non-recurring
cash restructuring expenses in an aggregate amount not to exceed, in any period, the greater of (i) $500,000 and (ii) 7.5% of EBITDA
for the most recently concluded Computation Period for which financial statements were delivered or were required to be delivered in accordance
with Section 10.1.2;


 






    13


     


    

 


(h) losses
relating to currency translation adjustments when converting the results of Foreign Subsidiaries to Dollars for such period, in an aggregate
amount not to exceed $1,000,000 during such period;


 


(i) the
actual amount of reasonable and documented out-of-pocket fees, costs, and expenses paid during thereby during such period in connection
with the negotiation, execution, and delivery of (i) this Agreement and the other Loan Documents, (ii) the consummation of the 4th Source
Related Transactions and the transactions contemplated by this Agreement and the other Loan Documents, in an aggregate amount not to exceed
$5,250,000, but solely to the extent such fees, costs and expenses are paid within 180 days of the Original Closing Date and (iii) the
consummation of the AgileThought Related Transactions and the transactions contemplated by this Agreement and the other Loan Documents,
in an aggregate amount not to exceed $6,200,000, but solely to the extent such fees, costs and expenses are paid within 180 days of the
Closing Date;


 


(j) all
losses or charges relating to the Hedging Agreements during such period;


 


minus, to the extent
included in determining such Consolidated Net Income (but without duplication), (i) all extraordinary or non-recurring non-cash gains
or profits thereof during such period, (ii) all gains relating to currency translation adjustments when converting the results of Foreign
Subsidiaries to Dollars for such period, in an aggregate amount in the case of this clause (ii) not to exceed $1,000,000 during such period
and (iii) all gains or profits relating to the Hedging Agreements during such period; provided that, if during such period, any
Borrower shall have engaged in any Permitted Acquisition, EBITDA of the Consolidated Group for such period shall be calculated on a pro
forma basis to give effect to such Permitted Acquisition as if such Permitted Acquisition had occurred on the first day of such period.


 


Notwithstanding the foregoing
or anything else herein to the contrary, EBITDA for each of the Fiscal Quarters ended as of the dates set forth below shall be deemed
to be the amount corresponding to each such Fiscal Quarter below:


 


	Fiscal Quarter Ended	 	EBITDA	 
	September 30, 2018	 	$	8,557,095	 
	December 31, 2018	 	$	8,892,499	 
	March 31, 2019	 	$	7,390,490	 
	The two fiscal month period ending May 31, 2019	 	$	5,470,699	 




 


Notwithstanding the foregoing
or anything else herein to the contrary, EBITDA of the Consolidated Group for the period commencing after May 31, 2019 shall be calculated
on a pro forma basis to give effect to the AgileThought Acquisition as if the AgileThought Acquisition had occurred on June 1, 2019.


 


“ECF
Percentage” means, with respect to the Excess Cash Flow for any Fiscal Year, the following percentages, as applicable: if
the Total Leverage Ratio of the Loan Parties and their Subsidiaries as of the last day of the Computation Period ending on the most
recently concluded Fiscal Year is (a) greater than or equal to 2.50, 50%; (b) is greater than or equal to 1.75 but less than 2.50,
25%; and (c) otherwise, 0%.


 






    14


     


    

 


“EEA Financial Institution”
means (a) any credit institution or investment firm established in any EEA Member Country which is subject to the supervision of an EEA
Resolution Authority; (b) any entity established in an EEA Member Country which is a parent of an institution described in clause (a)
of this definition; or (c) any financial institution established in an EEA Member Country which is a subsidiary of an institution described
in clauses (a) or (b) of this definition and is subject to consolidated supervision with its parent;


 


“EEA Member Country”
means any of the member states of the European Union, Iceland, Liechtenstein, and Norway.


 


“EEA Resolution Authority”
means any public administrative authority or any person entrusted with public administrative authority of any EEA Member Country (including
any delegee) having responsibility for the resolution of any EEA Financial Institution.


 


“Eligible Assignee”
means any commercial bank, any finance company, any investment fund or other fund that invests in loans, or any Affiliate of any of the
foregoing.


 


“Environmental Claims”
means all claims, however asserted, by any governmental, regulatory or judicial authority or other Person alleging potential liability
or responsibility for violation of any Environmental Law, or for the release of Hazardous Substances or injury to the environment.


 


“Environmental Laws”
means all present or future federal, state or local laws, statutes, common law duties, rules, regulations, ordinances and codes, together
with all administrative or judicial orders, consent agreements, directed duties, requests, licenses, authorizations and permits of, and
agreements with, any Governmental Authority, in each case relating to any matter arising out of or relating to public health and safety,
or pollution or protection of the environment or workplace, including any of the foregoing relating to the presence, use, production,
generation, handling, transport, treatment, storage, disposal, distribution, discharge, emission, release, threatened release, control
or cleanup of any Hazardous Substance.


 


“Equity Interests”
means, with respect to any Person, all shares, interests, participations or other equivalents (however designated, whether voting or non-voting)
of such Person’s capital, whether now outstanding or issued or acquired after the date of this Agreement, including common shares,
preferred shares, membership interests in a limited liability company, limited or general partnership interests in a partnership, interests
in a trust, interests in other unincorporated organizations or any other equivalent of such ownership interest.


 


“ERISA”
means the Employee Retirement Income Security Act of 1974, as amended and in effect from time to time and the regulations issued from
time to time thereunder.


 


“ERISA Affiliate”
means any trade or business (whether or not incorporated) that, together with any Borrower, is treated as a single employer under Section
414(b) or (c) of the Code or, solely for purposes of Section 302 of ERISA and Section 412 of the Code, is treated as a single employer
under Section 414 of the Code.


 






    15


     


    

 


“EU Bail-In Legislation
Schedule” means the EU Bail-In Legislation Schedule published by the Loan Market Association (or any successor person), as in
effect from time to time.


 


“Event of Default”
means any of the events described in Section 13.1.


 


“Examination”
is defined in Section 10.2.


 


“Excess Availability”
means, as of any date of determination, the amount equal to Availability minus the aggregate amount, if any, of all trade payables
of Borrowers and their Subsidiaries aged in excess of 60 days past their applicable due date and all book overdrafts of Loan Parties and
their Subsidiaries in excess of historical practices with respect thereto, in each case as determined by Administrative Agent in its discretion.


 


“Excess Cash Flow”
means, for the Loan Parties and their Subsidiaries for any period, the sum of (a) EBITDA thereof for such period, minus
(b) the sum, without duplication, of (i) scheduled repayments of principal of the Term Loans and other Funded Debt (other than
payments of revolving Debt that do not include a dollar-for-dollar permanent commitment reduction), plus (ii) cash payments permitted
under this Agreement and made thereby in such period with respect to Capital Expenditures, plus (iii) all Permitted Tax Distributions
made thereby in cash during such period, net of tax refunds actually received thereby in cash during such period, plus (iv) cash
Interest Expense (net of interest income) of the Loan Parties during such period, plus (v) any increase in Working Capital for
such period, plus (vi) provisions for income and franchise Taxes payable by the Consolidated Group thereby for such period plus
(vii) Permitted Earn-out Payments made in cash during such period, plus (c) any decrease in Working Capital for such period.


 


“Excluded Deposit
Accounts” means, collectively, each Deposit Account of a Loan Party or Subsidiary thereof (a) the balance of which consists
exclusively of (i) withheld income taxes and federal, state or local employment taxes required to be paid to the Internal Revenue Service
or state or local government agencies with respect to employees of any Loan Party and (ii) amounts required to be paid over to an employee
benefit plan pursuant to DOL Reg. Sec. 2510.3 102 on behalf of or for the benefit of employees of any Loan Party, (b) that constitutes
(and the balance of which consists solely of funds set aside in connection with) a segregated payroll account, trust accounts, and accounts
dedicated to the payment of accrued employee benefits, medical, dental and employee benefits claims to employees of any Loan Party, and
(c) that contains less than $25,000 at all times (provided that if at any time all such Deposit Accounts contain, collectively,
more than $100,000, none of such Deposit Accounts shall be Excluded Deposit Accounts).


 


“Excluded
Foreign Subsidiary” means any Foreign Subsidiary that (a) in each case is organized under the laws of jurisdiction outside
of the United States of America and Mexico and (b) which, as of the Closing Date and thereafter, as of the last day of the most
recently ended Fiscal Quarter, when taken together with all other Excluded Foreign Subsidiaries, have not, in the aggregate
contributed (i) greater than five percent (5%) of the EBITDA of the Loan Parties and their Subsidiaries for the period of four
consecutive Fiscal Quarters then most recently ended or (ii) greater than five percent (5%) of Consolidated Total Assets of the Loan
Parties and their Subsidiaries as of such date; provided that, if at any time the aggregate amount of that portion of EBITDA
or Consolidated Total Assets of all Subsidiaries that are not Loan Parties exceeds five percent (5%) of EBITDA for any such period
or five percent (5%) of Consolidated Total Assets as of the end of any such period, the Borrower Representative (or, in the event
the Borrower Representative has failed to do so within five (5) days, the Administrative Agent) shall designate sufficient
Subsidiaries as “Loan Parties” to cause that portion of EBITDA or Consolidated Total Assets held by Excluded Foreign
Subsidiaries to equal or be less than five percent (5%) of EBITDA or Consolidated Total Assets, as applicable, and such designated
Subsidiaries shall for all purposes of this Agreement constitute non-Excluded Foreign Subsidiaries on and after the date of such
designation and the Borrower Representative shall cause all such Subsidiaries so designated to become a Borrower or a Guarantor in
Administrative Agent’s discretion, and delivers all applicable Loan Documents in accordance with Section 10.9. No Loan Party
may be designated (or re-designated) as an Excluded Foreign Subsidiary. For the avoidance of doubt no Borrower or Loan Party shall
constitute an Excluded Foreign Subsidiary.


 






    16


     


    

 


“Excluded Swap Obligation”
means, with respect to any Loan Party, each Swap Obligation as to which, and only to the extent that, such Loan Party’s guaranty
of or grant of a Lien as security for such Swap Obligation is or becomes illegal under the Commodity Exchange Act because the Loan Party
does not constitute an “eligible contract participant” as defined in the act (determined after giving effect to any keepwell,
support or other agreement for the benefit of such Loan Party and all guarantees of Swap Obligations by other Loan Parties) when such
guaranty or grant of Lien becomes effective with respect to the Swap Obligation. If a Hedging Agreement governs more than one Swap Obligation,
only the Swap Obligation(s) or portions thereof described in the foregoing sentence shall be Excluded Swap Obligation(s) for the applicable
Loan Party.


 


“Excluded Taxes”
means, with respect to any payment made to Administrative Agent, any Lender, or any other Person pursuant to the terms of this Agreement,
the following: (a) Taxes imposed on or measured by net income (however denominated), franchise Taxes, and branch profits Taxes, in each
case (i) imposed as a result of that Person being organized under the laws of, or having its principal office or its applicable lending
office located in, the jurisdiction imposing that Tax (or any political subdivision thereof) or (ii) that are Other Connection Taxes;
(b) U.S. federal withholding Taxes imposed on amounts payable to or for the account of that Person with respect to an applicable interest
in a Loan or Commitment pursuant to a law in effect on the date on which (i) that Person acquires that interest in the Loan or Commitment
(other than pursuant to an assignment request by the Borrower under Section 8.7(b)) or (ii) that Person changes its lending office,
except in each case to the extent that, pursuant to Section 7.6 amounts with respect to those Taxes were payable either to that
Person’s assignor immediately before that Person became a party to this Agreement or to that Person immediately before it changed
its lending office; (c) Taxes attributable to that Person’s failure to comply with Section 7.6.4 or Section 7.6.6;
and (d) any withholding Taxes imposed under FATCA.


 


“Existing Collateral”
means the “Collateral,” as defined in the Original Credit Agreement.


 


“Existing Collateral
Documents” is defined in the recitals of this Agreement.


 


“Existing Fee Letter”
means any fee letter executed in connection with any of the Existing Loan Documents (other than, for avoidance of doubt, the Agent
Fee Letter).


 






    17


     


    

 


“Existing Loan Documents”
is defined in the recitals of this Agreement.


 


“Existing Loans”
means, collectively, (a) the Existing Revolving Loans, and (b) the Existing Term Loans.


 


“Existing Obligations”
means, collectively (a) each of the Existing Loans, and (b) each of the other “Obligations,” as defined in the Original Credit
Agreement.


 


“Existing Revolving
Loans” means, collectively, each of the “Revolving Loans,” as that term was defined in the Original Credit Agreement,
made by any of the Lenders to any of the Borrowers prior to the Closing Date.


 


“Existing Term Loans”
means, collectively, each of the “Term Loans,” as that term was defined in the Original Credit Agreement, made by any of the
Lenders to any of the Borrowers prior to the Closing Date.


 


“Extraordinary Receipts”
means any cash received by or paid to or for the account of any Loan Party not in the ordinary course of business consisting of: (a) pension
plan reversions, (b) proceeds of insurance (other than, for avoidance of doubt, Business Interruption Proceeds), (c) litigation
proceeds, judgments, proceeds of settlements or other consideration of any kind in connection with any cause of action (other than with
respect to reimbursement of third party claims), (d) condemnation awards (and payments in lieu thereof), (e) indemnity payments (other
than with respect to reimbursement of third party claims), (f) amounts received in respect of indemnity obligations of any party or purchase
price, working capital, and other monetary adjustments in connection with the 4th Source Acquisition, the AgileThought Acquisition, or
any other Acquisition, (g) amounts received in connection with or as proceeds from representation and/or warranty insurance in connection
with the 4th Source Acquisition, the AgileThought Acquisition, or any other Acquisition, net of any reasonable and documented legal and
accounting expenses and taxes paid in cash by the Loan Parties as a result thereof, and (h) foreign, United States, state or local tax
refunds to the extent not included in the calculation of EBITDA (other than refunds of value-added or similar taxes received in the ordinary
course of business).


 


“Faktos/Facultas
Trust Documents” means (i) certain Administration and Investment Trust Agreement No. F/3377 including its Exhibits, dated December
15, 2017, entered into and between AN Global IT, S.A.P.I. de C.V., Antonio García González Sicilia, Guillermo Figueroa Michel,
Alonso Castañeda Andrade, Tsuyoshi Hirata Palacios, Faktos Inc, S.A.P.I. de C.V., and Facultas Analytics, S.A.P.I. de C.V., as
settlors and first beneficiaries, and Banco Invex, S.A., Institución de Banca Múltiple, Invex Grupo Financiero, as trustee;
(ii) certain joinder and contribution agreement, dated November 9, 2018, entered into the aforementioned parties and IT Global Holding,
LLC; (iii) the call option agreement dated December 15, 2017 between the settlors mentioned before; and (iv) the current bylaws of Faktos
and Facultas.


 


“FATCA”
means Sections 1471 through 1474 of the Code, as of the date of the Agreement (or any amended or successor version that is substantively
comparable and not materially more onerous to comply with), and any current or future regulations or official interpretations thereof
and any agreement entered into pursuant to Section 1471(b)(1) of the Code and any intergovernmental agreements entered into in connection
with the implementation of those sections of the Code and any fiscal and regulatory legislation rules, practices, or other official guidance
thereunder.


 






    18


     


    

 


“Federal Funds Rate”
means, for any day, the greater of (a) 0% and (b) a fluctuating interest rate equal for each day during the applicable period to the weighted
average of the rates on overnight Federal funds transactions with members of the Federal Reserve System arranged by Federal funds brokers,
as published for that day (or, if that day is not a Business Day, for the next preceding Business Day) by the Federal Reserve Bank of
New York, or, if that rate is not so published for any day which is a Business Day, the average of the quotations for that day on those
transactions received by Administrative Agent from three Federal funds brokers of recognized standing selected by Administrative Agent.
Administrative Agent’s determination of the Federal Funds Rate will be binding and conclusive absent manifest error.


 


“Fiscal Quarter”
means a fiscal quarter of a Fiscal Year, which period is the 3-month period ending on the last day of each of March, June, September,
and December of each year.


 


“Fiscal Year”
means the fiscal year of Loan Parties and their Subsidiaries, which period shall be the 12-month period ending on December 31 of each
year.


 


“Fixed Charge Coverage
Ratio” means, for the Consolidated Group determined on a consolidated basis in accordance with GAAP for any Computation Period,
the ratio of (a) the total for such Computation Period of (i) EBITDA thereof, minus (ii) Permitted Tax Distributions, (or
other provisions for Taxes based on income) made thereby during such Computation Period, minus (iii) all unfinanced Capital Expenditures
made thereby in such Computation Period, to (b) Fixed Charges.


 


Notwithstanding any provision
of this Agreement to the contrary, for purposes of calculating the Fixed Charge Coverage Ratio for any Computation Period that includes
any Fiscal Quarter set forth below, the following amounts for each such Fiscal Quarter set forth below will be deemed to be the applicable
amount set forth below opposite that Fiscal Quarter:


 


	Fiscal Quarter Ended	 	Taxes	 	 	Unfinanced 
 Capital

Expenditures	 
	September 30, 2018	 	$	1,269,604	 	 	$	88,766	 
	December 31, 2018	 	$	1,292,590	 	 	$	333,451	 
	March 31, 2019	 	$	888,808	 	 	$	206,164	 
	The two fiscal month period ending May 31, 2019	 	$	733,382	 	 	$	115,205	 





 


Notwithstanding the foregoing
or anything else herein to the contrary, (x) Taxes and (y) unfinanced Capital Expenditures of the Consolidated Group for the period
commencing after May 31, 2019 shall be calculated on a pro forma basis to give effect to the AgileThought Acquisition as if the AgileThought
Acquisition had occurred on June 1, 2019.


 


“Fixed Charges”
means, for the Consolidated Group determined on a consolidated basis in accordance with GAAP for any Computation Period, the sum of, without
duplication, (a) cash Interest Expense thereof in such Computation Period, plus (b) scheduled principal payments of Debt thereof
(including the Term Loans, the Second Lien Debt, and any Earn-out Obligations, including, without limitation, all Permitted Earn-out Obligations
(other than the Permitted Earn-out Obligations paid out of funds on deposit in the Segregated Account), but excluding the Revolving Loans)
in such Computation Period.


 


Notwithstanding the foregoing
or anything else herein to the contrary, (x) Interest Expense and (y) scheduled principal payments of Debt for borrowed money for each
of the Fiscal Quarters ending as of the dates set forth below shall be deemed to be the amount corresponding to each such Fiscal Quarter
below:


 


	Fiscal Quarter Ended	 	Interest

Expense	 	 	Scheduled

Principal Payments of

Debt for

Borrowed

Money	 
	September 30, 2018	 	$	2,817,000	 	 	$	612,500	 
	December 31, 2018	 	$	2,817,000	 	 	$	612,500	 
	March 31, 2019	 	$	2,817,000	 	 	$	612,500	 
	The two fiscal month period ending May 31, 2019	 	$	1,878,000	 	 	$	0	 



 


Notwithstanding the foregoing
or anything else herein to the contrary, (x) Interest Expense and (y) scheduled principal payments of Debt for borrowed money of the Consolidated
Group for the period commencing after May 31, 2019 shall be calculated on a pro forma basis to give effect to the AgileThought Acquisition
as if the AgileThought Acquisition had occurred on June 1, 2019.


 


“Foreign Subsidiary”
means each Subsidiary (i) organized under the laws of a jurisdiction other than the United States of America or any state thereof or District
of Columbia, and (ii) that is not a “United States person” within the meaning of Section 7701(a)(30) of the Code.


 


“FRB” means
the Board of Governors of the Federal Reserve System or any successor thereto.


 


“Funded
Debt” means, as to any Person at a particular time, without duplication, whether or not included as indebtedness or
liabilities in accordance with GAAP, all Debt of such Person that matures more than one year from the date of its creation (or is
renewable or extendible, at the option of such Person, to a date more than one year from that date). For the avoidance of doubt, all
of the Obligations and all Subordinated Debt, including, without limitation, the Second Lien Debt shall constitute Funded Debt.


 






    19


     


    

 


“Funding Losses”
is defined in Section 2.2.4.


 


“GAAP”
means generally accepted accounting principles set forth from time to time in the opinions and pronouncements of the Accounting Principles
Board and the American Institute of Certified Public Accountants and statements and pronouncements of the Financial Accounting Standards
Board (or agencies with similar functions of comparable stature and authority within the U.S. accounting profession) and the SEC, which
are applicable to the circumstances as of the date of determination.


 


“Governmental Authority”
means the government of the United States or any other nation, or of any political subdivision thereof, whether state or local, and any
agency, authority, instrumentality, regulatory body, court, central bank or other entity exercising executive, legislative, judicial,
taxing, regulatory or administrative powers or functions of or pertaining to government (including any arbitral body or tribunal and any
supra-national bodies such as the European Union or the European Central Bank).


 


“Guarantor”
means Ultimate Holdings, Intermediate Holdings, and each other Person that guarantees any of the Obligations, including, without limitation,
4th Source, IT Global, QMX Investment Holdings USA, Inc., North American Software, S.A.P.I. de C.V., 4th Source Holding Corp., Facultas
Analytics, S.A.P.I. de C.V., Faktos INC, S.A.P.I. de C.V., Cuarto Origen, S. de R.L. de C.V., 4th Source Mexico, LLC, AGS Alpama Global
Services Mexico, S.A de C.V., Entrepids Technology Inc., Entrepids Mexico, S.A. de C.V., AGS Alpama Global Services USA, LLC, AN UX, S.A
de C.V., AN Data Intelligence, S.A de C.V., AN Digital S.A de C.V., Anzen Soluciones, S.A. de C.V., AN USA, AGS Nasoft Servicios Administrativos,
S.A. de C.V., Nasoft Servicios Administrativos, S.A de C.V.


 


“Guaranty”
means each guaranty executed and delivered by any Guarantor, together with any joinders thereto and any other guaranty agreement executed
by a Guarantor, in each case in form and substance satisfactory to Administrative Agent in its discretion. The Guaranty and Collateral
Agreement and the Mexican Collateral Agreements are a Guaranty.


 


“Guaranty and Collateral
Agreement” means the Amended and Restated Guaranty and Collateral Agreement dated as of the Closing Date executed and delivered
by each Loan Party, together with any joinders thereto and any other guaranty and collateral agreement executed by a Loan Party, in each
case in form and substance satisfactory to Administrative Agent in its discretion.


 


“Hazardous Substances”
means any hazardous waste, hazardous substance, pollutant, contaminant, toxic substance, oil, hazardous material, chemical or other substance
regulated by any Environmental Law.


 


“Hedging Agreement”
means any interest rate, currency or commodity swap agreement, cap agreement, collar agreement, spot foreign exchange, forward foreign
exchange, foreign exchange option (or series of options) and any other agreement or arrangement designed to protect a Person against fluctuations
in interest rates, currency exchange rates or commodity prices.


 






    20


     


    

 


“Hedging Obligations”
means, with respect to any Person, any liabilities of such Person under any Hedging Agreement determined (a) for any date on or after
the date that Hedging Agreement has been closed out and termination value determined in accordance therewith, using that termination value;
and (b) for any date prior to the date referenced in clause (a), using the amount determined as the mark-to-market value for that
Hedging Agreement, as determined based upon one or more mid-market or other readily available quotations provided by any recognized dealer
in that Hedging Agreement (which may include a Lender or any Affiliate of a Lender).


 


“Holdings Companies”
is defined in the preamble to this Agreement.


 


“Holdings Documents”
is defined in Section 9.35.


 


“Incremental Term
Loan” is defined in Section 2.7.


 


“Indemnified Liabilities”
is defined in Section 15.17.


 


“Indemnified Taxes”
means all Taxes, other than Excluded Taxes, imposed on or with respect to any payment made by or on account of any obligation of any Loan
Party under any Loan Document.


 


“Insolvency Proceeding”
means any case or proceeding commenced by or against a Person under any state, federal or foreign law for, or any agreement of a Person
to, (a) the entry of an order for relief under the Bankruptcy Code, or any other insolvency, concurso mercantil, quiebra, debtor
relief, or debt adjustment law (including, but not limited to, the Mexican Bankruptcy Law (Ley de Concursos Mercantiles)), (b)
the appointment of a receiver, trustee, liquidator, administrator, conservator or other custodian for that Person or any part of its property,
or (c) an assignment or trust mortgage for the benefit of creditors.


 


“Intellectual Property
Security Agreement” is used as defined in the Guaranty and Collateral Agreement.


 


“Interest Expense”
means, for any period, the consolidated interest expense of the Consolidated Group for such period (including all imputed interest on
Capital Leases).


 


“Interest Period”
means, with respect to each Loan that is a LIBOR Loan, the period commencing on the date that Loan is borrowed or continued as, or converted
into, a LIBOR Loan and ending on the date one (1) month thereafter; provided that (a) if any Interest Period would otherwise end
on a day that is not a Business Day, then that Interest Period will be extended to the following Business Day unless the result of that
extension would be to carry that Interest Period into another calendar month, in which case that Interest Period will end on the preceding
Business Day; (b) any Interest Period that begins on a day for which there is no numerically corresponding day in the calendar month at
the end of that Interest Period will end on the last Business Day of the calendar month at the end of that Interest Period; and (c) Borrower
Representative may not select any Interest Period for a Loan that would extend beyond the scheduled Termination Date


 


“Intermediate Holdings”
is defined in the preamble to this Agreement.


 






    21


     


    

 


“International Financial
Reporting Standards” means International Financial Reporting Standards as issued by the International Accounting Standards Board,
as the same may be amended or supplemented from time to time.


 


“Inventory”
is defined in the UCC.


 


“Investment”
means, with respect to any Person, any investment in another Person, whether by (a) acquisition of any debt or Equity Interest, (b) making
any loan or advance (including, without limitation, any loan or advance to any Subsidiary or Affiliate), (c) becoming obligated with respect
to a Contingent Liability in respect of obligations of such other Person (other than travel and similar advances to employees in the ordinary
course of business), or (d) making an Acquisition.


 


“IPO” means
any underwritten public offering of Equity Interests of Ultimate Holdings.


 


“IRS” means
the Internal Revenue Service.


 


“Issuing Lender”
means any financial institution that Administrative Agent causes to issue Letters of Credit for the account of any Borrower and that financial
institution’s successors and assigns in that capacity.


 


“IT Global”
is defined in the preamble to this Agreement.


 


“Joint Liability
Payment” is defined in Section 16.


 


“L/C Application”
means, with respect to any request for the issuance of a Letter of Credit, a letter of credit application in the form being used by an
Issuing Lender at the time of that request for the type of letter of credit requested.


 


“L/C Fee Rate”
means a per annum rate equal to the Applicable Margin in effect from time to time for Revolving Loans which are LIBOR Loans.


 


“L/C Obligations”
means the sum (without duplication) of (a) all Reimbursement Obligations, and (b) the Stated Amount of all outstanding Letters of Credit.


 


“Lead Arranger”
means Monroe Capital Management Advisors, LLC, a Delaware limited liability company.


 


“Lender Party”
is defined in Section 15.17.


 


“Lenders”
is defined in the preamble of this Agreement. The term “Lender” includes each Issuing Lender. For purposes of clarification
only, to the extent that any Issuing Lender has any rights or obligations in addition to those of the other Lenders due to its status
as Issuing Lender, its status as such will be specifically referred to. In addition, for purposes of identifying the Persons entitled
to share in the Collateral and the proceeds of the Collateral under and in accordance with this Agreement and the Collateral Documents,
the term “Lender” includes any Affiliate of a Lender providing a Bank Product.


 






    22


     


    

 


“Letter of Credit”
is defined in Section 2.1.3.


 


“LIBOR Determination
Date” means, with respect to each LIBOR Loan, the following: (a)(i) if that LIBOR Loan is made on the Closing Date, the Closing
Date, and (ii) if that LIBOR Loan is made after the Closing Date, the date that is two Business Days before the date of initial advance
of that LIBOR Loan; (b) with respect to each Term Loan that is a LIBOR Loan, each subsequent date that is two Business Days before the
last Business Day of each month occurring while that LIBOR Loan is outstanding; and (c) with respect to each Revolving Loan that is either
being continued as a LIBOR Loan at the end of its applicable Interest Period or being converted to a LIBOR Loan, the date that is two
Business Days before the date of that continuation or conversion.


 


“LIBOR Loan”
means any Loan which bears interest at a rate determined by reference to the LIBOR Rate.


 


“LIBOR Office”
means, with respect to any Lender, the office or offices of that Lender which will be making or maintaining the LIBOR Loans of that Lender
under this Agreement. A LIBOR Office of any Lender may be, at the option of that Lender, either a domestic or foreign office.


 


“LIBOR Rate”
means the rate per annum equal to the greater of (a) 1.00% and (b)(i) LIBOR for a period equal to one month as reported in The Wall
Street Journal (or other authoritative source selected by Administrative Agent in its sole discretion) on each LIBOR Determination
Date divided by (ii) a number determined by subtracting from 1.00 the then-stated maximum reserve percentage for determining reserves
to be maintained by member banks of the Federal Reserve System for Eurocurrency funding or liabilities as defined in Regulation D (or
any successor category of liabilities under Regulation D), or, if that published rate is not available for any reason, as LIBOR is otherwise
determined by Administrative Agent in its reasonable discretion in consultation with the Borrower Representative based on the then-prevailing
convention in the syndicated loan market.


 


“Lien”
means, with respect to any Person, any interest granted by such Person in any real or personal property, asset or other right owned or
being purchased or acquired by such Person (including an interest in respect of a Capital Lease) which secures payment or performance
of any obligation and shall include any mortgage, lien, encumbrance, title retention lien, charge or other security interest of any kind,
whether arising by contract, as a matter of law, by judicial process or otherwise.


 


“Liquidity”
means, on any date of determination, the sum of (a) Excess Availability, plus (b) the Cash Formula Amount.


 


“Loan”
or “Loans” means, as the context may require, Revolving Loans and/or Term Loans.


 


“Loan Account”
means an account maintained under this Agreement by Administrative Agent on its books of account, and with respect to Borrowers, in which
Borrowers will be charged with all Loans made to, and all other Obligations incurred by, any of the Borrowers.


 






    23


     


    

 


“Loan Documents”
means (a) this Agreement, the Notes, the Letters of Credit, the Master Letter of Credit Agreement, the L/C Applications, the Agent Fee
Letter, each Perfection Certificate, the Mexican Loan Documents, the Collateral Documents, any Subordination Agreements (including the
Master Intercompany Note), (b) the Existing Loan Documents, and (c) all documents, instruments, and agreements delivered in connection
with the foregoing, as any of the foregoing are amended or modified in accordance with their respective terms.


 


“Loan Party”
means, collectively (a) Ultimate Holdings, (b) Intermediate Holdings, (c) the Borrowers, (d) each Guarantor and each Subsidiary of Ultimate
Holdings or any Borrower that is not an Excluded Foreign Subsidiary, and (e) each other Person that (i) executes a joinder agreement to
this Agreement as a Borrower and/or Loan Party in the form of Exhibit E, (ii) is liable for payment of any of the Obligations,
or (iii) has granted a Lien in favor of Administrative Agent on its assets to secure any of the Obligations.


 


“Margin Stock”
means any “margin stock” as defined in Regulation U.


 


“Master Intercompany
Note” means a demand promissory note made by and among the Loan Parties and their Subsidiaries, substantially in the form of
Exhibit B, and acceptable to Administrative Agent, in its reasonable discretion, including any amendments, restatements, supplements
or other modifications thereto, as may be amended, modified, supplemented, or restated from time to time in accordance therewith and with
this Agreement.


 


“Master Letter of
Credit Agreement” means, at any time, with respect to the issuance of Letters of Credit, a master letter of credit agreement
or reimbursement agreement in the form, if any, being used by an Issuing Lender at that time.


 


“Material Adverse
Effect” means (a) a material adverse change in, or a material adverse effect upon, the financial condition, operations, assets,
business, prospects, profitability or properties of the Loan Parties taken as a whole, (b) a material impairment of the ability of any
Loan Party to perform any of the Obligations under any Loan Document, (c) a material adverse effect upon any substantial portion of the
Collateral under the Collateral Documents or upon the legality, validity, binding effect or enforceability against any Loan Party of any
Loan Document, or (d) a material impairment of the ability of Administrative Agent to enforce or collect any Obligations or to realize
upon any Collateral.


 


“Material Contract”
means, with respect to any Person, (a) each of the 4th Source Related Agreements and AgileThought Related Agreements, (b) each contract
or agreement to which such Person or any of its Subsidiaries is a party, which individually or in the aggregate comprise at least 10%
of the gross revenues of the Consolidated Group, taken as a whole, over the most recently ended Computation Period, (c) (i) each contract
or agreement to which such Person or any of its Subsidiaries is a party (i) that relates to any Subordinated Debt (including, without
limitation, the Second Lien Debt or the AgileThought Earn-out Obligations), (ii) that relates to any other Earn-out Obligations, (iii)
consisting of any Hedging Obligations in an aggregate amount of $500,000 or more, or (iv) that relates to any other Debt in an aggregate
amount of $500,000 or more (other than the Loan Documents), and (d) each contract or agreement to which such Person or any of its Subsidiaries
is a party, the breach, nonperformance, cancellation, failure to renew, or loss of which could reasonably be expected to result in a Material
Adverse Effect.


 






    24


     


    

 


“Maximum Revolver
Amount” means $5,000,000.


 


“Mexican 4th Pledge
without Transfer of Possession Agreement” means the Pledge without Transfer of Possession Agreement (Contrato de Prenda sin
Transmisión de Posesión) dated November 15, 2018 entered into by, 4to Origen, S. de R.L. de C.V., as pledgor, and Monroe,
as pledgee, as may be amended from time to time.


 


“Mexican Administration
Trust” means the Administration and Source of Payment Trust Agreement No. F/3272 (Fideicomiso Irrevocable de Aministración
y Fuente de Pago No. F/3272) including its Exhibits, as amended and restated on the Closing Date, as may be amended from time to time.


 


“Mexican AN Evolution
Partnership Interest Pledge Agreement” means the Partnership Interest Pledge Agreement (Contrato de Prenda sobre Partes Sociales)
to entered into on the Closing Date by, Ultimate Holdings, as pledgor, and Monroe, as pledgee, with the acknowledgement and consent of
AN Evolution, S. de R.L. de C.V. and AN Extend, S.A. de C.V., as may be amended from time to time.


 


“Mexican AN Evolution
Pledge without Transfer of Possession Agreement” means the Pledge without Transfer of Possession Agreement (Contrato de Prenda
sin Transmisión de Posesión) to be entered into on the Closing Date by, among others, AN Evolution, S. de R.L. de C.V.
and AN Extend, S.A. de C.V., as pledgor, and Monroe, as pledgee, as may be amended from time to time.


 


“Mexican AN Pledge
without Transfer of Possession Agreement” means the Pledge without Transfer of Possession Agreement (Contrato de Prenda sin
Transmisión de Posesión) including its Exhibits, dated November 15, 2018, entered into by, among others, AN Digital,
S.A. de C.V., AN Extend, AN Data Intelligence, S.A. de C.V., Anzen Soluciones, S.A. de C.V., Faktos Inc, S.A.P.I. de C.V., Facultas Analytics,
S.A.P.I. de C.V. NASOFT Servicios Administrativos, S.A. de C.V., AGS NASOFT Servicios Administrativos, S.A. de C.V.; AGS Alpama Global
Services Mexico, S.A. de C.V., North American Software, S.A.P.I. de C.V., AN UX, S.A. de C.V. and Entrepids México S.A. de C.V.,
as pledgors, and Monroe Capital, as pledgee, as may be amended from time to time.


 


“Mexican Collateral
Agreements” means, collectively, the Mexican Equity Interest Pledge Agreements, the Mexican Pledge without Transfer of Possession
Agreements, the Mexican Administration Trust and the Mexican Security Trust.


 


“Mexican Equity Interest
Pledge Agreements” means, jointly, (i) the Mexican Stock Pledge Agreement, (ii) the Mexican AN Evolution Partnership Interest
Pledge Agreement and (iii) the Mexican Partnership Interest Pledge Agreement.


 


“Mexican Loan Documents”
means the Mexican Collateral Agreements, and all documents, instruments, and agreements delivered in connection with the foregoing, as
any of the foregoing are amended or modified in accordance with their respective terms.


 


“Mexican Partnership
Interest Pledge Agreement” means the Partnership Interest Pledge Agreement (Contrato de Prenda sobre Partes Sociales)
dated November 15, 2018 entered into by, among others, 4th Source Inc. and 4th Source Mexico LLC, as pledgors, and
Monroe, as pledgee, with the acknowledgement and consent of 4to Origen, S. de R.L. de C.V., as may be amended from time to time.


 






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“Mexican Pledge without
Transfer of Possession Agreements” means, jointly, (i) the Mexican AN Pledge without Transfer of Possession Agreement, (ii)
the Mexican AN Evolution Pledge without Transfer of Possession Agreement and the (iii) Mexican 4th Pledge without Transfer of Possession
Agreement.


 


“Mexican Security
Trust” means certain Security Trust Agreement with identification number F/3757, including its exhibits, dated November 15,
2018, by, among others, QMX Investment Holding USA, Inc., IT Global Holding LLC, Entrepids Technology Inc., North American Software, S.A.P.I.
de C.V., Ultimate Holdings, AN Digital, S.A. de C.V., Faktos Inc, S.A.P.I. de C.V., Facultas Analytics, S.A.P.I. de C.V., and Entrepids
México, S.A. de C.V., as settlors, Monroe Capital, as first place beneficiary, Banco Invex, S.A., Institución de Banca Múltiple,
Invex Grupo Financiero; with the acknowledgment and consent of AN Digital, S.A. de C.V., AN Extend, S.A. de C.V., AN Data Intelligence,
S.A. de C.V., Anzen Soluciones, S.A. de C.V., AN UX, S.A. de C.V., NASOFT Servicios Administrativos, S.A. de C.V., AGS NASOFT Servicios
Administrativos, S.A. de C.V.; AGS Alpama Global Services Mexico, S.A. de C.V., North American Software, S.A.P.I. de C.V., Entrepids México
S.A. de C.V., Cuarto Origen, S. de R.L. de C.V., and AN Evolution, S. de R.L. de C.V., as amended and restated on the Closing Date, and
as further amended from time to time.


 


“Mexican Stock Pledge
Agreement” means the Mexican Stock Pledge Agreement, dated November 15, 2018 entered into by, among others, IT Global Holding
LLC, North American Software, S.A.P.I. de C.V., Invertis, S.A. de C.V., AN Global IT, S.A.P.I. de C.V. and AN Data Intelligence, S.A.
de C.V., as pledgors and Monroe Capital as pledgee, as may be amended from time to time.


 


“Mexican Subsidiaries”
means, collectively, the Subsidiaries incorporated under the laws of Mexico.


 


“Mexico”
means the United Mexican States.


 


“Monroe Capital”
means Monroe Capital Management Advisors, LLC, a Delaware limited liability company.


 


“Mortgage”
means a mortgage, deed of trust or similar instrument granting Administrative Agent a Lien on fee owned real property of any Loan Party.


 


“Mortgage-Related
Documents” means with respect to any real property subject to a Mortgage, the following, in form and substance satisfactory
to Administrative Agent in its discretion: (a) an ALTA Loan Title Insurance Policy (or binder therefor) covering Administrative Agent’s
interest under the Mortgage, in a form and amount and by an insurer acceptable to Administrative Agent, which must be fully paid on that
effective date; (b) copies of all documents of record concerning such real property as shown on the commitment for the ALTA Loan Title
Insurance Policy referred to above; (c) all assignments of leases, estoppel letters, attornment agreements, consents, waivers, and releases as Administrative Agent reasonably requires with respect to other Persons having an interest
in the real estate; (d) a current, as-built survey of the real estate, containing a metes-and-bounds property description and certified
by a licensed surveyor acceptable to Administrative Agent in its discretion; (e) a life-of-loan flood hazard determination and, if the
real estate is located in a flood plain, an acknowledged notice to borrower and flood insurance in an amount, with endorsements and by
an insurer acceptable to Administrative Agent; (f) a current appraisal of the real estate, prepared by an appraiser acceptable to Administrative
Agent, and in form and substance satisfactory to Administrative Agent and Required Lenders in each’s discretion; (g) an environmental
assessment, prepared by environmental engineers acceptable to Administrative Agent and accompanied by all reports, certificates, studies,
or data as Administrative Agent reasonably requires (including, without limitation, “Phase II” reports), which must all be
in form and substance satisfactory to Administrative Agent and Required Lenders in each’s discretion; and (h) an environmental agreement
and all other documents, instruments, or agreements as Administrative Agent in its discretion requires with respect to any environmental
risks regarding the real estate, in form and substance satisfactory to Administrative Agent and Required Lenders, in each’s discretion.


 






    26


     


    

 


“Multiemployer Pension
Plan” means a multiemployer plan, as defined in Section 4001(a)(3) of ERISA, to which any Borrower or any other member of the
Controlled Group may have any liability.


 


“Net Cash Proceeds”
means:


 


(a) with
respect to any Asset Disposition, the aggregate cash proceeds (including cash proceeds received pursuant to policies of insurance or by
way of deferred payment of principal pursuant to a note, installment receivable or otherwise, but only as and when received) received
by any Loan Party or Subsidiary thereof pursuant to such Asset Disposition net of (i) the direct costs relating to that sale, transfer
or other disposition (including sales commissions and legal, accounting and investment banking fees), (ii) taxes paid or reasonably estimated
by Borrowers to be payable as a result thereof (after taking into account any available tax credits or deductions and any tax sharing
arrangements, and (iii) amounts required to be applied to the repayment of any Debt secured by a Lien on the asset subject to that Asset
Disposition (other than the Loans).


 


(b) with
respect to any issuance of Equity Interests, the aggregate cash proceeds received by any Loan Party or Subsidiary thereof pursuant to
such issuance, net of the direct costs of non-Affiliates relating to such issuance (including sales and underwriters’ commissions);
and


 


(c) with
respect to any issuance of Debt, the aggregate cash proceeds received by any Loan Party or Subsidiary thereof pursuant to such issuance,
net of the direct costs of non-Affiliates of such issuance (including up-front, underwriters’ and placement fees).


 


“Non-Consenting Lender”
is defined in Section 15.1(k).


 


“Non-U.S. Lender”
is defined in Section 7.6.4.


 


“Note”
or “Notes” means, as means, as the context may require, a Revolving Loan Note, or a Closing Date Term Loan Note.


 






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“Notice of Borrowing”
is defined in Section 2.2.2(a).


 


“Notice of Conversion”
is defined in Section 2.2.3(b).


 


“Obligations”
means all obligations (monetary (including post-petition interest, default-rate interest, fees, and expenses, allowed or not in an Insolvency
Proceeding) or otherwise) of any Loan Party under this Agreement and any other Loan Document (including, without limitation, any Existing
Loan Document), including, without limitation, the Existing Obligations and any Attorney Costs, Bank Product Obligations, and Reimbursement
Obligations, all in each case howsoever created, arising or evidenced, whether direct or indirect, absolute or contingent, now or hereafter
existing, or due or to become due. Notwithstanding the foregoing, the Obligations shall not include any Excluded Swap Obligations. For
avoidance of doubt, all of the “Obligations,” including, without limitation, the Existing Obligations, shall be secured
by all of the Collateral, including, without limitation, the Existing Collateral.


 


“OFAC”
is defined in Section 9.30(b).


 


“Operating Lease”
means any lease of (or other agreement conveying the right to use) any real or personal property by any Loan Party, as lessee, other than
any Capital Lease.


 


“Original Borrowers”
means the Borrowers, other than AgileThought, AN Evolution and AN Extend.


 


“Original Closing
Date” means November 15, 2018.


 


“Original Credit
Agreement” is defined in the recitals of this Agreement.


 


“Other Connection
Taxes” means, with respect to any Person, Taxes imposed as a result of a present or former connection between that Person and
the jurisdiction imposing any such Tax (other than connections arising from that Person having executed, delivered, become a party to,
performed its obligations under, received payments under, received or perfected a security interest under, engaged in any other transaction
pursuant to, or enforced any Loan Document or sold or assigned an interest in any Loan or Loan Document).


 


“Participant”
is defined in Section 15.6.2.


 


“Patriot Act”
is defined in Section 9.31.


 


“Payment Conditions”
means, with respect to any Permitted Earn-out Payment, that (a) no Event of Default has occurred and is continuing or would be caused
by the making thereof, (b) such payment is permitted under the Second Lien Loan Documents, and (c) after giving pro forma effect
to that payment, (i) Liquidity exceeds $5,000,000 and (ii) as of the last day of the most recently ended Computation Period for which
financial statements have been delivered (or were required to be delivered) to Administrative Agent under and in accordance with Section
10.1.2, the Consolidated Group shall be in pro forma compliance with the financial covenants set forth in Section 11.12
for the most recently concluded Computation Period.


 






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“Payment in Full”
means (a) the payment in full in cash of all Loans and other Obligations, other than contingent indemnification obligations for which
no claims have been asserted, (b) the termination of all Commitments, (c) either (i) the cancellation and return to Administrative Agent
or all Letters of Credit or (ii) the Cash Collateralization of all Letters of Credit, (d) either (i) the payment in full in cash of the
Obligations arising under or in connection with any Bank Products and terminating those Obligations in a manner satisfactory to the Lender
or its Affiliate providing those Bank Products or (ii) the Cash Collateralization of those Obligations, (e) the Cash Collateralization
of all contingent indemnification obligations for which any claim with respect to Administrative Agent or any Lender (including each Issuing
Lender) has been asserted or threatened in writing, and (f) the release of any claims of the Loan Parties against Administrative Agent
and Lenders arising on or before the payment date. “Paid in Full” shall have a correlative meaning.


 


“PBGC”
means the Pension Benefit Guaranty Corporation and any entity succeeding to any or all of its functions under ERISA.


 


“Pension Plan”
means a “pension plan,” as that term is defined in Section 3(2) of ERISA, which is subject to Title IV of ERISA or the minimum
funding standards of ERISA (other than a Multiemployer Pension Plan), and as to which any Borrower or any Subsidiary (including any contingent
liability of any member of Borrowers’ Controlled Group) may have any liability, including any liability by reason of having been
a substantial employer within the meaning of Section 4063 of ERISA at any time during the preceding five years, or by reason of being
deemed to be a contributing sponsor under Section 4069 of ERISA.


 


“Perfection Certificate”
means a perfection and “know your customer” certificate executed and delivered to Administrative Agent by a Loan Party.


 


“Permits”
means, with respect to any Person, any permit, approval, clearance, consent, authorization, license, registration, accreditation, certificate,
certification, certificate of need, concession, grant, franchise, variance or permission from, and any other contractual obligations with,
any Governmental Authority, in each case whether or not having the force of law and applicable to or binding upon such Person or any of
its property or products or to which such Person or any of its property or products is subject.


 


“Permitted Acquisition”
means (i) the 4th Source Acquisition, (ii) the AgileThought Acquisition, and (iii) any Acquisition by any Borrower, where:


 


(a) the
business or division acquired are for use, or the Person acquired (i) is engaged, in the businesses engaged in by Loan Parties and their
Subsidiaries on the Original Closing Date and businesses reasonably related thereto, or any line of business that is reasonably related
thereto, (ii) generated positive pro forma earnings before interest, taxes, depreciation and amortization for each of the twelve
(12) calendar months preceding the Acquisition (as determined by a calculation reasonably acceptable to Administrative Agent) and (iii)
is, in the case of a business or division, located in the United States or Mexico, or, in the case of a Person, organized under the laws
of a state of the United States or Mexico;


 






    29


     


    

 


(b) immediately
before and after giving effect to the Acquisition, no Default or Event of Default has occurred and is continuing,


 


(c) no
Debt or Liens are assumed or incurred, other than Specified Permitted Debt or any Permitted Liens;


 


(d) the
aggregate consideration (cash and non-cash) to be paid by the Loan Parties (including any Debt incurred in connection therewith, the maximum
amount payable in connection with any deferred purchase price obligation, including any Earn-out Obligations, and the value of any Equity
Interests of any Loan Party issued to the seller in connection with that Acquisition) in connection with (i) such Acquisition (or any
series of related Acquisitions) is less than $20,000,000 and (ii) all Acquisitions occurring after the Closing Date, is less than $50,000,000;
provided that with respect to any Acquisition no more than $14,000,000 in cash shall be paid as the initial consideration of such
Acquisition;


 


(e) (i)
as of the last day of the most recent calendar month for which financial statements have been delivered to Administrative Agent under
and in accordance with Section 10.1.2 and after giving effect to such Acquisition, the Consolidated Group is in pro forma
compliance with the financial covenants set forth in Section 11.12 for the most recently concluded Computation Period (calculated
as if such Acquisition had occurred on the last day of such Computation Period) as of the last day of the most recent fiscal quarter for
which financial statements have been (or were required to be) delivered hereunder and calculated on a pro forma basis as if such
Acquisition had been made on such day, the Total Leverage Ratio of the Consolidated Group was no greater than the Total Leverage Ratio
required at such time pursuant to Section 11.12 if the numerator of such ratio required at such time was less 0.25, and
(ii) after giving effect to such Acquisition, the average Liquidity over the preceding 30 day calendar period, calculated as if the Acquisition
had occurred on the first day of such period, is greater than $5,000,000;


 


(f) in
the case of the Acquisition of any Person, the board of directors or similar governing body of such Person has approved such Acquisition;


 


(g) not
less than 10 Business Days prior to that Acquisition (or any later date approved by Administrative Agent in its discretion), Administrative
Agent has received an acquisition summary with respect to the Person and/or business, division or assets to be acquired, which summary
must include a reasonably detailed description thereof (including financial information) and operating results (including financial statements
for the most recent 12-month period for which they are available and as otherwise available), the terms and conditions, including economic
terms, of the proposed Acquisition, and Borrowers’ calculation of pro forma EBITDA relating thereto, certificated by the Chief Financial
Officer of the Borrower Representative and supported by a quality of earnings report reasonably satisfactory to Administrative Agent;


 


(h) not
less than 5 calendar days prior to that Acquisition (or any later date approved by Administrative Agent in its sole discretion), Administrative
Agent has received complete drafts of each material document, instrument and agreement to be executed in connection with that Acquisition
together with all lien search reports and lien release letters and other documents as Administrative Agent reasonably requires to evidence the termination of Liens on the assets, business, or division to be acquired;


 






    30


     


    

 


(i) the
execution versions of all of the documents referenced in clause (h) shall not have materially changed from the drafts provided
pursuant to clause (h);


 


(j) consents
have been obtained in favor of Administrative Agent to the collateral assignment of rights and indemnities under the related Acquisition
documents and opinions of counsel for the Loan Parties and (if delivered to any Loan Party) the selling party in favor of Administrative
Agent have been delivered;


 


(k) Borrower
Representative has provided Administrative Agent with pro forma forecasted balance sheets, profit and loss statements, and cash
flow statements of the Consolidated Group, all prepared on a basis consistent with the historical financial statements of the Consolidated
Group, subject to adjustments to reflect projected consolidated operations following the Acquisition;


 


(l) Borrower
Representative has provided Administrative Agent with reasonable calculations evidencing that on a pro forma basis created by adding
the historical combined financial statements of the Consolidated Group (including the combined financial statements of any other Person
or assets that were the subject of a prior Permitted Acquisition during the relevant period) to the historical consolidated financial
statements of the entity to be acquired (or the historical financial statements related to the division, business or assets to be acquired)
pursuant to the Acquisition, subject to adjustments to reflect projected consolidated operations following the Acquisition, the Consolidated
Group is projected to be in compliance with the financial covenants set forth in Section 11.12 for each of the four Fiscal Quarters
ended one year after the proposed date of consummation of that Acquisition;


 


(m) the
provisions of Sections 10.9 have been satisfied, including, without limitation, simultaneously with the closing of such Acquisition,
by having the target company (if such Acquisition is structured as a purchase of equity) or the Loan Party (if such Acquisition is structured
as a purchase of assets or a merger and a Loan Party is the surviving entity) execute and deliver to Administrative Agent, at Administrative
Agent’s discretion, (i) such documents necessary to grant to Administrative Agent a first priority Lien (subject only to Permitted
Liens) in all of the assets of such target company or surviving company, and their respective Subsidiaries, each in form and substance
satisfactory to Administrative Agent in its discretion, and (ii) an unlimited Guaranty of the Obligations, or at the option of Administrative
Agent in Administrative Agent’s discretion, a joinder agreement in the form of Exhibit E in its discretion in which such
target company or surviving company, and their respective Subsidiaries become, Borrowers or Loan Parties under this Agreement and assume
primary, joint and several liability for the Obligations;


 


(n) if
the Acquisition is structured as a merger, a Loan Party is the surviving entity (or if a Borrower is a party to the Acquisition, a Borrower);


 


(o) to
the extent readily available to Borrowers, Borrower Representative has provided Administrative Agent with all other information with respect
to that Acquisition as reasonably requested by Administrative Agent (including, without limitation, if reasonably requested by Administrative Agent, one or more third-party
due-diligence reports and quality-of-earnings reports);


 






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(p) such
Acquisition is permitted under the Second Lien Loan Documents; and


 


(q) Borrower
Representative delivers to Administrative Agent, no later than 5 Business Days prior to the Acquisition, a certificate signed by a Senior
Officer of Borrowers and in form and substance satisfactory to Agent in its discretion stating that the Acquisition is a “Permitted
Acquisition” and demonstrating compliance with the foregoing requirements.


 


“Permitted AgileThought
Earn-out Obligations” means the AgileThought Earn-out Obligations due and payable under Section 2.08 of the AgileThought
Purchase Agreement, in an aggregate amount not to exceed $28,000,000.


 


“Permitted Asset
Disposition” (a) the sale or lease of Inventory in the ordinary course of business and dispositions of Inventory that is unmerchantable
or unsaleable, in the ordinary course of business, (b) the disposition of surplus, worn-out or obsolete Equipment in the ordinary course
of business, (c) the disposition of past-due Accounts in connection with the compromise, settlement or collection thereof in the ordinary
course of business, (d) the disposition of cash and Cash Equivalent Investments in the ordinary course of business and for fair market
value, (e) Permitted Investments and Permitted Tax Distributions, (f) the transfer of property by a Subsidiary of a Loan Party or
a Loan Party to another Loan Party (other than Intermediate Holdings), (g)(i) any termination of any lease in the ordinary course of business,
(ii) any expiration of any option agreement in respect of real or personal property in the ordinary course of business, and (iii) any
surrender or waiver of contractual rights or the settlement, release or surrender of contractual rights or litigation claims (including
in tort) in the ordinary course of business, (h) the licensing of intellectual property pursuant to non-exclusive licenses entered into
in the ordinary course of business and not interfering in any material respect with the ordinary course of business of the Borrowers taken
as a whole, (i) the lapse, abandonment, or disposition, in the ordinary course of business, of any intellectual property rights that are
no longer material to the conduct of the business of the Loan Parties, or expiration of any patent or copyright in accordance with its
statutory term, (j) Permitted Factoring Dispositions; (k) any disposition of AGS Alpama Global Services UK Ltd. and any disposition of
Alpama Global Services SLU (including its branch in Portugal), and (l) the sale or other disposition of other assets, in the ordinary
course of business, in an aggregate amount not to exceed, for all Loan Parties and their Subsidiaries, $500,000 in any Fiscal Year.


 


“Permitted Debt”
means Debt expressly permitted under this Agreement pursuant to Section 11.1.


 


“Permitted Earn-out
Obligations” means, collectively, (a) all Permitted Original Earn-out Obligations, (b) all Permitted AgileThought Earn-out Obligations,
and (c) all Permitted Future Earn-out Obligations.


 


“Permitted
Earn-out Payments” means (a) the payment of all Permitted Original Earn-out Obligations that are payable solely in Equity
Interests, as and when due and payable under the Acquisition documents related thereto, so long as such payment is permitted under
the Second Lien Loan Documents, (b) the payment of all Permitted Original Earn-out Obligations that are payable solely in cash or
cash Equivalents, as and when due and payable under the Acquisition documents related thereto, but in the case of this clause
(b) solely as long as the Payment Conditions are met with respect thereto, (c) the payment of all Permitted AgileThought
Earn-out Obligations that are payable solely in cash or cash Equivalents, as and when due and payable under the AgileThought
Purchase Agreement, so long as such payment is permitted under the Second Lien Loan Documents and the AgileThought Seller
Subordination Agreement; and (d) the payment of all Permitted Future Earn-out Obligations, as and when due and payable under the
Acquisition documents related thereto, to the extent such payment is permitted under the Second Lien Loan Documents and under the
Subordination Agreement entered into with respect thereto.


 






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“Permitted Factoring
Dispositions” means, so long as permitted under the Second Lien Loan Documents, the disposition of Accounts via a factoring
arrangement to any Person that is not an Affiliate of any Loan Party or Subsidiary thereof, in the ordinary course of business and consistent
with past practices, so long as the aggregate face value of all such Accounts that have been so factored and not been paid by the account
debtor thereof shall not exceed, for all Loan Parties and their Subsidiaries, $500,000 at any one time outstanding.


 


“Permitted Future
Earn-out Obligations” means, collectively, the aggregate outstanding amount of all Earn-out Obligations incurred after the Closing
Date (other than, for avoidance of doubt, the Permitted Original Earn-out Obligations and the Permitted Agile Earn-out Obligations), whether
payable in Equity Interests or cash or Cash Equivalents, so long as (a) such Earn-out Obligations constitute Subordinated Debt subject
to a Subordination Agreement, (b) such Earn-out Obligations are permitted under the Second Lien Loan Documents, and (c) the aggregate
amount of such Earn-out Obligations payable in cash or Cash Equivalent Investments does not exceed (i) $6,000,000 in connection with any
single Acquisition (or series of related Acquisitions) and (ii) $15,000,000 for all Acquisitions after the Closing Date.


 


“Permitted Holders”
means (i) TP SOFOM Fideicomiso No. PF/206, (ii) Macfran S.A. de C.V., (iii) Invertis, SA de CV, (iv) AGS Group, LLC, (v) Fideicomiso No.
F/17938-6 entered with Banco Credit Suisse (México), S.A., Institución de Banca Múltiple, Grupo Financiero Credit
Suisse (México), (vi) Fideicomiso No. F/173183 Nexxus entered with Banco Nacional de México, S.A. integrante del Grupo Financiero
Citibanamex, División Fiduciaria, (vii) Nexxus Capital Private Equity Fund, VI, LP, (viii) Mauricio Garduño González
Elizondo, (ix) Rodrigo Franco Hernández, (x) Search Services, S.A.P.I. de C.V., (xi) Carlos Rojas Mota Velasco, (xii) Alejandro
Rojas Domene and (xiii) Miguel Angel Ambrosi Herrera.


 


“Permitted Investment”
means any investment permitted under Section 11.9.


 


“Permitted Lien”
means a Lien expressly permitted under this Agreement pursuant to Section 11.2.


 


“Permitted Original
Earn-out Obligations” means, collectively, the aggregate outstanding amount of all Earn-out Obligations incurred prior to or
on the Original Closing Date (including, for avoidance of doubt, the Earn-out Obligations incurred on the Original Closing Date in connection
with the 4th Source Acquisition, in an aggregate amount not to exceed $8,980,600), solely to the extent set forth on Schedule 11.1(e),
whether payable in Equity Interests or cash or Cash Equivalents.


 






    33


     


    

 


“Permitted Second
Lien Debt Payments” means the “Permitted Second Lien Loan Payments,” as that term is defined in the Second Lien
Intercreditor Agreement.


 


“Permitted Tax Distributions”
means, so long as permitted under the Second Lien Loan Documents, cash dividends or cash distributions made by the Loan Parties and their
Subsidiaries to Intermediate Holdings and by Intermediate Holdings to its members, in each case, to permit them (or a direct or indirect
owner of such members) to pay any Tax liabilities that are attributable to the ownership or operations of the Loan Parties and their Subsidiaries.


 


“Person”
means any natural person, corporation, partnership, trust, limited liability company, association, Governmental Authority, or any other
entity, whether acting in an individual, fiduciary or other capacity.


 


“Pre-Closing Projections”
means the budget delivered by Borrower Representative to Administrative Agent on or prior to the Closing Date for the period commencing
on January 1, 2019 and ending on December 31, 2023, in form and substance satisfactory to Administrative Agent, in its discretion.


 


“Prepayment Fee”
is defined in the Agent Fee Letter.


 


“Prime Rate”
means, for any day, the rate of interest in effect for that day equal to the prime rate in the United States as reported from time to
time in The Wall Street Journal (or, if such rate is not available, such other authoritative source selected by Administrative
Agent in its discretion), or as Prime Rate is otherwise determined by Administrative Agent in its discretion. Administrative Agent’s
determination of the Prime Rate will be conclusive, absent manifest error. Any change in the Prime Rate will take effect at the opening
of business on the day of that change. In the event The Wall Street Journal (or any other authoritative source) publishes a range
of “prime rates,” the Prime Rate will be the highest of the “prime rates”.


 


“Pro Rata Share”
means:


 


(a) with
respect to a Lender’s obligation to make Revolving Loans, participate in Letters of Credit, reimburse the Issuing Lender, and receive
payments of principal, interest, fees, costs, and expenses with respect thereto (including, without limitation, with respect to all Existing
Revolving Loans), (i) prior to the Revolving Commitment being terminated or reduced to zero, the percentage obtained by dividing (x) such
Lender’s Revolving Commitment, by (y) the aggregate Revolving Commitment of all Lenders and (ii) from and after the time the Revolving
Commitment has been terminated or reduced to zero, the percentage obtained by dividing (x) the aggregate unpaid principal amount of such
Lender’s Revolving Outstandings by (y) the aggregate unpaid principal amount of all Revolving Outstandings;


 


(b) with
respect to a Lender’s right to receive payments of interest, fees, and principal with respect to the Existing Term Loans, the percentage
obtained by dividing (x) the aggregate unpaid principal amount of such Lender’s Existing Term Loans, by (y) the aggregate
unpaid principal amount of all Existing Term Loans of all Lenders;


 






    34


     


    

 


(c) with
respect to a Lender’s obligation to make Closing Date Term Loans and the right to receive payments of interest, fees, and principal
with respect to the Closing Date Term Loans, (i) prior to the Closing Date Term Loan Commitments being terminated or reduced to zero,
the percentage obtained by dividing (x) such Lender’s Closing Date Term Loan Commitment, by (y) the aggregate Closing
Date Term Loan Commitments of all Lenders, and (ii) from and after the time the Closing Date Term Loan Commitments have been terminated
or reduced to zero, the percentage obtained by dividing (x) the aggregate unpaid principal amount of such Lender’s Closing
Date Term Loans, by (y) the aggregate unpaid principal amount of all Closing Date Term Loans of all Lenders; and


 


(d) with
respect to all other matters as to a particular Lender, (i) prior to the time that the Commitments have been terminated or reduced to
zero, the percentage obtained by dividing (x) such Lender’s Revolving Commitment, plus the aggregate unpaid principal
amount of such Lender’s Term Loans, plus such Lender’s Term Loan Commitment, by (y) the aggregate Revolving Commitments
of all Lenders, plus the aggregate unpaid principal amount of all Term Loans of all Lenders, plus such Lender’s Term
Loan Commitment, and (ii) if the Commitments have been terminated or reduced to zero, the percentage obtained by dividing (x) the
aggregate unpaid principal amount of such Lender’s Revolving Outstandings, plus the aggregate unpaid principal amount of
such Lender’s Term Loans, by (y) the aggregate unpaid principal amount of all Revolving Outstandings, plus the aggregate
unpaid principal amount of all Term Loans of all Lenders.


 


“Proceeding”
or “proceeding” means any investigation, inquiry, litigation, review, hearing, suit, claim, audit, arbitration, proceeding
or action (in each case, whether civil, criminal, administrative, investigative or informal) commenced, brought, conducted or heard by
or before, or otherwise involving, any Governmental Authority or arbitrator.


 


“Protective Advances”
is defined in Section 14.15.


 


“Purchase Money Debt”
means Debt (other than the Obligations) (a) that is incurred at the time of, or within 20 days following, an acquisition of Equipment,
and (b) evidences the deferred purchase price thereof.


 


“Register”
is defined in Section 15.7.


 


“Regulation D”
means Regulation D of the FRB.


 


“Regulation U”
means Regulation U of the FRB.


 


“Reimbursement Obligations”
means all amounts owing by Borrowers for any drawings (including any interest thereon) under Letters of Credit.


 


“Related Agreements”
means, collectively (a) the 4th Source Related Agreements, together with all related documents, including exhibits, annexes and schedules,
and any amendments, modifications and supplements thereto, and (b) the AgileThought Related Agreements, together with all related documents,
including exhibits, annexes and schedules, and any amendments, modifications and supplements thereto.


 






    35


     


    

 


“Related Transactions”
means, collectively (a) the 4th Source Related Transactions, and (b) the AgileThought Related Transactions.


 


“Replacement Lender”
is defined in Section 8.5(b).


 


“Reportable Event”
means a reportable event as defined in Section 4043 of ERISA and the regulations issued thereunder as to which the PBGC has not waived
the notification requirement of Section 4043(a), or the failure of a Pension Plan to meet the minimum funding standards of Section 412
of the Code (without regard to whether the Pension Plan is a plan described in Section 4021(a)(2) of ERISA) or under Section 302 of ERISA.


 


“Required Lenders”
means, at any time, Lenders whose Pro Rata Shares exceed 50% as determined pursuant to clause (c) of the definition of “Pro
Rata Share”; provided that (a) the Pro Rata Shares held or deemed held by, any Defaulting Lender shall be excluded for purposes
of making a determination of Required Lenders and (b) at all times there are two or fewer Lenders which are not Affiliates of each other,
Required Lenders shall require all such Lenders which are (i) not Affiliates of each other and (ii) not Defaulting Lenders.


 


“Requirement of Law”
means, with respect to any Person, the common law and any federal, state, local, foreign, multinational, or international laws, statutes,
codes, treaties, standards, rules and regulations, guidelines, ordinances, orders, judgments, writs, injunctions, decrees (including administrative
or judicial precedents or authorities) and the interpretation or administration thereof by, and other determinations, directives, requirements,
or requests of, any Governmental Authority, in each case whether or not having the force of law and that are applicable to or binding
upon such Person or any of its property or products or to which such Person or any of its property or products is subject, including,
without limitation, all health care laws, the Sherman Act (15 U.S.C. § 1); Section 5 of the Federal Trade Commission Act (15
U.S.C. § 45); and the Clayton Act (15 U.S.C. §§ 13, 14 & 18).


 


“Revolving Commitment”
means, as to any Lender, such Lender’s commitment to make Revolving Loans, and to issue or participate in Letters of Credit, under
this Agreement. The amount of each Lender’s Revolving Commitment is set forth on Annex A. The aggregate amount of the Revolving
Commitments of all Lenders as of the Closing Date is $5,000,000.


 


“Revolving Loan”
and “Revolving Loans” are defined in Section 2.1.1, and including, for avoidance of doubt, each Existing Revolving
Loan.


 


“Revolving Loan Note”
means a promissory note substantially in the form of Exhibit A-1.


 


“Revolving Outstandings”
means, at any time, (a) the aggregate principal amount of all outstanding Revolving Loans plus (b) the aggregate amount of all
L/C Obligations.


 


“Sanction(s)”
means any international economic sanction administered or enforced by the United States Government, including OFAC, the United Nations
Security Council, the European Union, Her Majesty’s Treasury or other relevant sanctions authority.


 


“Scheduled Term Loan
Payment Amount” means an amount equal to 2.500% per annum (0.625% per calendar quarter) of the initial aggregate principal amount
of all Term Loans extended hereunder (including, for avoidance of doubt, all Existing Term Loans, Closing Date Term Loans, and Incremental
Term Loans) without giving effect to any mandatory or voluntary payments of principal thereon.


 






    36


     


    

 


“SDN List”
is defined in Section 9.30.


 


“SEC” means
the Securities and Exchange Commission or any other Governmental Authority succeeding to any of the principal functions thereof.


 


“Second Lien Agent”
means Glas USA LLC.


 


“Second Lien Debt”
means all Debt owed to the Second Lien Lenders pursuant to the Second Lien Loan Documents, in an amount not to exceed the sum of: $25,000,000;
plus the aggregate amount of interest on such Second Lien Debt that has been capitalized or accrued in accordance with the terms
of the Second Lien Loan Documents.


 


“Second Lien Equity
Interests” means (a) the right in the Second Lien Loan Agreement that Second Lien Lenders have to convert Second Lien Debt into
common shares of Ultimate Holdings, and (b) subject to the approval of the Administrative Agent (not to be unreasonably withheld), in
lieu of such right in the Second Lien Loan Agreement, warrants or other Equity Interests that may be agreed between Second Lien Lenders
and Ultimate Holdings exercisable for common shares of Ultimate Holdings.


 


“Second Lien Intercreditor
Agreement” means the Subordination and Intercreditor Agreement of even date herewith between the Administrative Agent and the
Second Lien Agent, as may be amended, modified, supplemented, or restated from time to time in accordance therewith.


 


“Second Lien Lenders”
means, collectively, the various financial institutions party to the Second Lien Loan Agreement as lenders.


 


“Second Lien Loan
Agreement” means that certain Credit Agreement dated as of the Closing Date by and among Ultimate Holdings, AN Extend, Intermediate
Holdings, certain other Loan Parties party thereto, the Second Lien Agent, and the Second Lien Lenders, as in effect on the Closing Date
or as may be amended, modified, supplemented, or restated from time to time in accordance with this Agreement and the CS Intercreditor
Agreement.


 


“Second Lien Loan
Documents” means, collectively, the Second Lien Loan Agreement and each of the other agreements, instruments and other documents
with respect to the Second Lien Debt, all as in effect on the date hereof or as may be amended, modified, supplemented, or restated from
time to time in accordance with this Agreement and the Second Lien Intercreditor Agreement.


 


“Segregated Account”
means the account maintained by the trustee under the Faktos/Facultas Trust Documents at Banco Invex, S.A. de C.V., which account secures
the obligation to make certain earn-out payments in connection with the acquisition of Faktos INC, S.A.P.I. de C.V. and Facultas Analytics,
S.A.P.I. de C.V.


 






    37


     


    

 


“Senior Officer”
means, with respect to any Loan Party, any of the president, chief executive officer, the chief financial officer, or the treasurer of
that Loan Party.


 


“Specified Mexican
Receivables” means the accounts receivables set forth on Schedule 1.1(b), which will be pledged under Mexican Pledge
Without Transfer of Possession Agreement.


 


“Specified Permitted
Debt” means any Permitted Debt permitted under the Second Lien Loan Documents and under Section 11.1, other than
Permitted Debt permitted under Sections 11.1(f) or (o).


 


“Specified Permitted
Investment” means any Permitted Investment permitted under Section 11.9(a), (c), (d), (f), (g),
or (k).


 


“Stated Amount”
means, with respect to any Letter of Credit at any date of determination, the maximum aggregate amount available for drawing thereunder
under any and all circumstances.


 


“Subordinated Debt”
means, collectively, (a) the Second Lien Debt, (b) the Permitted AgileThought Earn-out Obligations which are subject to the AgileThought
Seller Subordination Agreement, and (c) any unsecured Debt of Loan Parties and their Subsidiaries (including, without limitation, any
Earn-out Obligations) which is subject to a Subordination Agreement.


 


“Subordination Agreement”
means (a) the Second Lien Intercreditor Agreement, (b) the AgileThought Seller Subordination Agreement, (c) the subordination terms and
covenants set forth in the Master Intercompany Note, and (d) any other subordination agreement or terms and covenants set forth in documents
evidencing Subordinated Debt that are executed by a holder of Subordinated Debt in favor of Administrative Agent and the Lenders from
time to time on or after the Closing Date, in the cases of clauses (a) through (c) in form and substance and on terms and conditions
satisfactory to Administrative Agent in its discretion.


 


“Subsidiary”
means, with respect to any Person, a corporation, partnership, limited liability company or other entity of which such Person owns, directly
or indirectly, outstanding Equity Interests having more than 50% of the ordinary voting power for the election of directors or other managers
of such corporation, partnership, limited liability company or other entity. Unless the context clearly otherwise requires, each reference
to Subsidiaries in this Agreement refers to Subsidiaries (including, for avoidance of doubt, Excluded Foreign Subsidiaries) of the Loan
Parties.


 


“Swap Obligation”
means, with respect to a Loan Party, its obligations under a Hedging Agreement that constitutes a “swap” within the meaning
of Section 1 a(47) of the Commodity Exchange Act.


 


“Taxes”
means all present or future taxes, levies, imposts, duties, deductions, withholdings (including backup withholding), assessments, fees
or other charges imposed by any Governmental Authority, including any interest, additions to tax or penalties applicable thereto.


 


“Term Lender”
means a Lender that has a Term Loan Commitment or that has an outstanding Term Loan.


 






    38


     


    

 


“Term Loan Commitment”
means, as to any Lender, such Lender’s commitment to make Term Loans under any of the Existing Loan Documents or this Agreement
(including, without limitation, such Lender’s Closing Date Term Loan Commitment). All term loan commitments under any of the Existing
Loan Documents have expired prior to the Closing Date. The amount of each Lender’s Term Loan Commitment as of the Closing Date is
set forth on Annex A. The aggregate amount of the Term Loan Commitments of all Lenders as of the Closing Date is $23,000,000.


 


“Term Loan Maturity
Date” means the earlier of (a) November 10, 2023 or (b) the Termination Date.


 


“Term Loans”
means, collectively (a) the Existing Term Loans, (b) the Closing Date Term Loans, and (c) any Incremental Term Loans. “Term Loan”
shall have a correlative meaning.


 


“Termination Date”
means the earlier to occur of (a) the Term Loan Maturity Date, or (b) such other date on which the Commitments terminate pursuant
to Section 6 or Section 13.


 


“Termination Event”
means, with respect to a Pension Plan that is subject to Title IV of ERISA, (a) a Reportable Event, (b) the withdrawal of any Loan Party
or any other member of its Controlled Group from such Pension Plan during a plan year in which any Borrower or any other member of the
Controlled Group was a “substantial employer” as defined in Section 4001(a)(2) of ERISA or was deemed such under Section 4068(f)
of ERISA, (c) the termination of such Pension Plan, the filing of a notice of intent to terminate the Pension Plan or the treatment of
an amendment of such Pension Plan as a termination under Section 4041 of ERISA, (d) the institution by the PBGC of proceedings to terminate
such Pension Plan or (e) any event or condition that might reasonably constitute grounds under Section 4042 of ERISA for the termination
of, or appointment of a trustee to administer, such Pension Plan.


 


“Total Debt”
means, on any date of determination, all Debt of the Consolidated Group on such day, determined on a consolidated basis in accordance
with GAAP, but excluding (a) contingent obligations thereof in respect of Contingent Liabilities (except to the extent constituting
(i) Contingent Liabilities thereof in respect of Debt of a Person other than any Loan Party, or (ii) Contingent Liabilities thereof in
respect of undrawn letters of credit), (b) any Hedging Obligations thereof, (c) Debt of any Borrower to any other Borrower, to the extent
subordinated to the Obligations pursuant to the Master Intercompany Note, (d) for avoidance of doubt, Permitted Earn-out Obligations to
the extent that the amount thereof is not yet due and payable, and (e) the Second Lien Debt so long as such Debt is subject to the Second
Lien Intercreditor Agreement and the outstanding principal amount of such Debt does not, in the aggregate for all Loan Parties and their
Subsidiaries, exceed $25,000,000 at any time plus the aggregate amount of interest on such Second Lien Debt that has been capitalized
or accrued in accordance with the terms of the Second Lien Loan Documents.


 


“Total Leverage Ratio”
means, for the Consolidated Group determined on a consolidated basis in accordance with GAAP as of the last day of any Computation Period,
the ratio of (a) Total Debt thereof as of such day, to (b) EBITDA thereof for the Computation Period ending on such day.


 






    39


     


    

 


“Total Plan Liability”
means, at any time, the present value of all vested and unvested accrued benefits under all Pension Plans, determined as of the then most
recent valuation date for each Pension Plan, using PBGC actuarial assumptions for single employer plan terminations.


 


“UCC” means
the Uniform Commercial Code as in effect from time to time in the State of New York or any other state the laws of which are required
to be applied in connection with the issue of perfection of security interests.


 


“Ultimate Holdings”
is defined in the preamble to this Agreement.


 


“Unfunded Liability”
means the amount (if any) by which the present value of all vested and unvested accrued benefits under all Pension Plans exceeds the fair
market value of all assets allocable to those benefits, all determined as of the then most recent valuation date for each Pension Plan,
using PBGC actuarial assumptions for single employer plan terminations.


 


“United States”
and “U.S.” mean the United States of America.


 


“Unused Fee”
is defined in Section 5.1.


 


“Unused Fee Rate”
means 0.50% per annum.


 


“Unused Revolving
Commitment Fee” is defined in Section 5.1.


 


“Wholly-Owned Subsidiary”
means, as to any Person, a Subsidiary all of the Equity Interests of which (except directors’ qualifying Equity Interests) are at
the time directly or indirectly owned by that Person and/or another Wholly-Owned Subsidiary of that Person. Unless the context otherwise
requires, each reference to Wholly-Owned Subsidiaries in this Agreement refers to Wholly-Owned Subsidiaries (including, for avoidance
of doubt, Excluded Foreign Subsidiaries) of the Loan Parties.


 


“Withholding Certificate”
is defined in Section 7.6.4.


 


“Working Capital”
means, at any date of determination thereof with respect to any Person, the remainder (which may be a negative number) of (a) the total
assets of such Person and its Subsidiaries (other than cash and Cash Equivalent Investments) which may properly be classified as current
assets on a consolidated balance sheet of such Person and its Subsidiaries in accordance with GAAP minus (b) the total liabilities
of such Person and its Subsidiaries which may properly be classified as current liabilities (other than the current portion of any Loans)
on a consolidated balance sheet of such Person and its Subsidiaries in accordance with GAAP.


 


“Write-Down and Conversion
Powers” means, with respect to any EEA Resolution Authority, the write-down and conversion powers of such EEA Resolution Authority
from time to time under the Bail-In Legislation for the applicable EEA Member Country, which write-down and conversion powers are described
in the EU Bail-In Legislation Schedule.


 






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1.2 Other
Interpretive Provisions.


 


(a) The
meanings of defined terms are equally applicable to the singular and plural forms of the defined terms.


 


(b) Section,
Annex, Schedule and Exhibit references are to this Agreement unless otherwise specified.


 


(c) The
term “in its discretion” means “in its sole and absolute discretion.” The term “including” is not
limiting and means “including without limitation.”


 


(d) In
the computation of periods of time from a specified date to a later specified date, the word “from” means “from and
including”; the words “to” and “until” each mean “to but excluding”, and the word “through”
means “to and including.”


 


(e) Unless
otherwise expressly provided herein, (i) references to agreements (including this Agreement and the other Loan Documents) and other contractual
instruments shall be deemed to include all subsequent amendments, restatements, supplements and other modifications thereto, but only
to the extent such amendments, restatements, supplements and other modifications are not prohibited by the terms of any Loan Document,
and (ii) references to any statute or regulation shall be construed as including all statutory and regulatory provisions amending, replacing,
supplementing or interpreting such statute or regulation.


 


(f) This
Agreement and the other Loan Documents may use several different limitations, tests or measurements to regulate the same or similar matters.
All such limitations, tests and measurements are cumulative and each shall be performed in accordance with its terms.


 


(g) This
Agreement and the other Loan Documents are the result of negotiations among and have been reviewed by counsel to Administrative Agent,
Loan Parties, the Lenders and the other parties hereto and thereto and are the products of all parties. Accordingly, they shall not be
construed against Administrative Agent or the Lenders merely because of Administrative Agent’s or Lenders’ involvement in
their preparation.


 


(h) If
any delivery due date specified in Section 10.1 for the delivery of reports, certificates and other information required to be
delivered pursuant to Section 10.1 falls on a day which is not a Business Day, then such due date shall be extended to the immediately
following Business Day.


 


(i) A
Default or Event of Default will be deemed to have occurred and exist at all times during the period commencing on the date that Default
or Event of Default occurs to the date on which that Default or Event of Default is waived in writing pursuant to this Agreement or, in
the case of a Default, is cured within any period of cure expressly provided for in this Agreement, and an Event of Default will
“continue” or be “continuing” until that Event of Default has been waived in writing by the Required Lenders.


 






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1.3 Accounting and Other Terms.


 


(a)
Unless otherwise expressly provided in this Agreement, each accounting term used in this Agreement has the meaning given it under
GAAP applied on a basis consistent with those used in preparing the financial statements and using the same inventory valuation
method as used in the financial statements, except for any change required or permitted by GAAP if Borrowers’ certified public
accountants concur in that change, the change is disclosed to Administrative Agent, and Section 11.12 is amended in a manner
satisfactory to Administrative Agent to take into account the effects of the change; provided that, for purposes of any
Fiscal Quarter ending on or prior to December 31, 2018, all such accounting terms shall have the meanings given to them under
International Financial Reporting Standards, and all financial statements for any period ending on or prior to December 31, 2018
(other than the audited financial statements for the Fiscal Year ended December 31, 2018) will be prepared in accordance with
International Financial Reporting Standards. All financial statements delivered pursuant to this Agreement shall be prepared in the
English language and Dollars.


 


(b)
If at any time any change in GAAP would affect the computation of any financial ratio or requirement set forth in any Loan Document,
and any of the Borrowers, the Administrative Agent or the Required Lenders shall so request, the Administrative Agent, the Lenders
and the Borrower Representative on behalf of the Borrowers shall negotiate in good faith to amend such ratio or requirement to
preserve the original intent thereof in light of such change in GAAP (subject to the approval of the Required Lenders).
Notwithstanding anything to the contrary contained in this paragraph or the definition of “Capital Lease,” or
“Capital Lease Obligations” in the event of an accounting change requiring all leases to be capitalized, only those
leases (assuming for purposes hereof that they were in existence on the date hereof) that would constitute Capital Leases or Capital
Lease Obligations in accordance with GAAP on December 31, 2018 shall be considered Capital Leases or Capital Lease Obligations,
as applicable, and all calculations and deliverables under this Agreement or any other Loan Document shall be made in accordance
therewith; provided, that, for the avoidance of doubt, all leases entered into after the date hereof shall be capitalized, except to
the extent that any such lease is a renewal, extension or replacement of any lease entered into or prior to the date
hereof.


 


(c)
All terms used in this Agreement which are defined in Article 8 or Article 9 of the UCC and which are not otherwise defined in this
Agreement have the same meanings in this Agreement as set forth therein, except that terms used in this Agreement which are defined
in the UCC as in effect in the State of New York on the date of this Agreement will continue to have the same
meaning notwithstanding any replacement or amendment of that statute except as Administrative Agent may otherwise
determine


 






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 SECTION 2: COMMITMENTS OF THE LENDERS; BORROWING PROCEDURES.




 


2.1
Commitments. On and subject to the terms and conditions of this Agreement, each of the Lenders, severally and for itself
alone, agrees to make Loans to Borrowers as follows:


 


2.1.1
Revolving Commitment. Pursuant to the Existing Loan Documents, the Lenders have previously made the Existing Revolving Loans
to the Borrowers. As of the Closing Date, the aggregate balance of the Existing Revolving Loans is $1,500,000.00. Each Lender with a Revolving
Commitment agrees to continue to make loans to Borrowers on a revolving basis (each, including, for avoidance of doubt, each Existing
Revolving Loan, a “Revolving Loan” and all such loans, collectively, the “Revolving Loans”) from
time to time until the Termination Date in an amount equal to such Lender’s Pro Rata Share of the aggregate amounts that Borrower
Representative requests from all Lenders; provided that the aggregate amount of all Revolving Outstandings shall not at any time
exceed the aggregate Revolving Commitments of all Lenders. Within the limits of each Lender’s Revolving Commitments, the Borrowers
shall be entitled to borrow, prepay and re-borrow Revolving Loans in accordance with the terms and conditions of this Agreement. The Revolving
Commitments of all Lenders shall expire on the Termination Date.


 


2.1.2
Term Loan Commitments.


 


(a)
Existing Term Loans. Prior to the Closing Date, the Existing Term Loans were made to the Borrowers pursuant to the Existing
Loan Documents. As of the Closing Date (prior to giving effect to the funding of the loans on the Closing Date and the use of the proceeds
thereof), the aggregate balance of the Existing Term Loans is $74,062,500.00. All term loan commitments under any of the Existing Loan
Documents have expired prior to the Closing Date.


 


(b)
Closing Date Term Loans. Each Lender with a Closing Date Term Loan Commitment agrees to make a Term Loan to Borrowers on
the Closing Date (each such loan, a “Closing Date Term Loan,” and, collectively with each other Closing Date Term Loan,
the “Closing Date Term Loans”) in such Lender’s Pro Rata Share of the aggregate Closing Date Term Loan Commitments
of all Lenders. Immediately upon the making of such Term Loans on the Closing Date, the Closing Date Term Loan Commitments shall be reduced
to zero and terminated.


 


(c)
Incremental Term Loans. Any Incremental Term Loans shall be borrowed pursuant to and in accordance with Section 2.7.


 


(d)
Repayments. Amounts repaid with respect to any of the Term Loans (including, without limitation, any of the Existing Term
Loans, Closing Date Term Loans, or Incremental Term Loans) may not be reborrowed.


 






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2.1.3
L/C Commitment. Subject to Section 2.3.1, each Issuing Lender agrees to issue letters of credit, in each case containing
terms and conditions that are permitted by this Agreement and reasonably satisfactory to that Issuing Lender (each, a “Letter
of Credit”), at the request of Borrower Representative and for the account of Borrowers from time to time before the scheduled
Termination Date and, as more fully set forth in Section 2.3.2, each Lender with a Revolving Commitment agrees to purchase a participation
in each such Letter of Credit, but (a) the aggregate Stated Amount of all Letters of Credit may not at any time exceed $0.


 


2.1.4
No Novation. It is the intent of the parties hereto that the execution and delivery of this Agreement and the other Loan
Documents shall not effectuate a novation of any of the Existing Loan Documents, or a release or discharge of any of the Existing Loans
or the other Existing Obligations or any of the Existing Collateral or any other Collateral, but rather a substitution of certain of the
terms governing the payment and performance of such obligations and indebtedness.


 


2.2
Loan Procedures.


 


2.2.1
Various Types of Loans. Each Loan may be divided into tranches which are, either a Base Rate Loan or a LIBOR Loan (each,
a “Type” of Loan), as Borrower Representative specifies in the related Notice of Borrowing pursuant to Section 2.2.2
or Notice of Conversion pursuant to Section 2.2.3. Subject to the other terms and conditions of this Agreement, Base Rate Loans
and LIBOR Loans may be outstanding at the same time, but no more than three (3) different groups of Revolving Loans that are LIBOR Loans
may be outstanding at any time. All borrowings, conversions, and repayments of Loans will be effected so that each Lender will have a
ratable share (according to its Pro Rata Share) of all Types of Loans.


 


2.2.2
Borrowing Procedures.


 


(a) Borrower
Representative shall give written notice in the form attached hereto as Exhibit G (each such written notice, a
“Notice of Borrowing”) to Administrative Agent and each Lender with an applicable Commitment of each proposed
borrowing not later than 10:00 A.M. (Chicago time) at least three Business Days prior to the proposed date of that borrowing
(provided that such deadline may be waived in writing by Administrative Agent with the consent of all Lenders) and at least
one Business Day prior to the proposed date of that borrowing (in the case of Base Rate Loans). Each such notice will be effective
upon receipt by Administrative Agent, will be irrevocable, and must specify the date, amount, and Type of borrowing. On the
requested borrowing date, each Lender with an applicable Commitment shall provide Administrative Agent with immediately available
funds covering that Lender’s Pro Rata Share of that borrowing so long as the applicable Lender has not received written notice
that the conditions precedent set forth in Section 12 with respect to that borrowing have not been satisfied. After
Administrative Agent’s receipt of the proceeds of the applicable Loans from Lenders with applicable Commitments,
Administrative Agent shall make the proceeds of those Loans available to Borrowers on the applicable borrowing date by transferring
to Borrowers immediately available funds equal to the proceeds received by Administrative Agent. Each borrowing shall be on a
Business Day, and shall be in an aggregate amount of at least $1,000,000 and an integral multiple of $500,000. Each Lender shall,
upon request of Administrative Agent, deliver to Administrative Agent a list of all Loans made by such Lender, together with all
information related thereto as Administrative Agent reasonably requests. Notwithstanding any provision of this Agreement to the
contrary, Borrower Representative may not request, and Lenders shall not be required to fund, (i) any borrowing of any Loan that is
not a LIBOR borrowing unless, subject to and as more particularly described in Section 8, LIBOR is unavailable or unlawful,
or (ii) more than four (4) borrowings of Revolving Loans in any month.


 






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(b)
Unless payment is otherwise timely made by Borrowers, the becoming due of any Obligations (whether principal, interest, fees or
other charges) shall be deemed to be a request for a Base Rate borrowing of a Revolving Loan on the due date, in the amount of those Obligations.
The proceeds of such Revolving Loans shall be disbursed as direct payment of the relevant Obligations. In addition, Administrative Agent
may, at its option, charge when and as due any Obligations against any operating, investment or other account of any Borrower maintained
with Administrative Agent or any of its Affiliates, including, without limitation, pursuant to Section 7.1.2, the Loan Account.


 


2.2.3
Conversion Procedures.


 


(a)
Subject to Section 2.2.1 and to the other terms and conditions of this Agreement, Borrower Representative may, upon irrevocable
written notice to the Administrative Agent in accordance with Section 2.2.3(b), elect, as of any Business Day, to convert any Loans
(or any part thereof in an aggregate amount not less than $150,000 or a higher integral multiple of $50,000) into Loans of the other Type.
After giving effect to any prepayment or conversion, the aggregate principal amount of LIBOR Loans must be at least $150,000 and an integral
multiple of $50,000. Notwithstanding any provision of this Agreement to the contrary, Borrower Representative may not request the conversion
of, and Administrative Agent and the Lenders will not be required to convert, any Loan that is LIBOR Loan into a Base Rate Loan unless,
subject to and as more particularly described in Section 8, LIBOR is unavailable or unlawful.


 


(b)
Borrower Representative shall give written notice (each such written notice, a “Notice of Conversion”) substantially
in the form of Exhibit F or telephonic notice (followed immediately by a Notice of Conversion) to the Administrative Agent of each proposed
conversion not later than 1:00 P.M. (Chicago time) on the proposed date of that conversion, specifying in each case:


 


(i)
the proposed date of conversion;


 


(ii)  the aggregate amount of Loans to be converted; and


 


(iii)
the Type of Loans resulting from the proposed conversion.


 






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(c)
If upon the expiration of any Interest Period applicable to a Revolving Loan that is a LIBOR Loan Borrower Representative has failed
to elect a new Interest Period to be applicable to that Revolving Loan, then Borrower Representative will be deemed to have elected to
continue that Revolving Loan as a LIBOR Loan for another Interest Period effective on the last day of that Interest Period.


 


(d)
Administrative Agent will promptly notify each Lender of its receipt of a Notice of Conversion pursuant to this Section 2.2.3.


 


2.2.4
Funding Losses. In connection with each LIBOR Loan, each Borrower shall jointly and severally indemnify, defend, and hold
Administrative Agent and the Lenders harmless against any loss, cost, or expense actually incurred by Administrative Agent or any Lender
as a result of the failure to borrow, convert, continue or prepay any LIBOR Loan on the date specified by Borrower Representative in a
Notice of Borrowing or other notice delivered pursuant hereto (other than as a result of any failure of any Lender to make such LIBOR
Loan to the extent required by this Agreement that a court of competent jurisdiction finally determines to have resulted from gross negligence,
willful misconduct, or bad faith of such Lender) (such losses, costs, or expenses, “Funding Losses”). A certificate
of Administrative Agent or a Lender delivered to Borrower Representative setting forth in reasonable detail any amount or amounts that
Administrative Agent or such Lender is entitled to receive pursuant to this Section 2.2.3 shall be conclusive absent manifest error.
Borrowers shall pay such amount to Administrative Agent or the Lender, as applicable, within 30 days of the date of its receipt of such
certificate.


 


2.3
Letter of Credit Procedures.


 


2.3.1
L/C Applications. Borrowers shall execute and deliver to each Issuing Lender each Master Letter of Credit Agreement from
time to time in effect with respect to that Issuing Lender. Borrower Representative shall give notice to Administrative Agent and the
applicable Issuing Lender of the proposed issuance of each Letter of Credit on a Business Day which is at least three Business Days (or
any lesser number of days as Administrative Agent and that Issuing Lender agree in any particular instance in their sole discretion) prior
to the proposed date of issuance of such Letter of Credit. Each such notice must be accompanied by an L/C Application, duly executed by
Borrowers and in all respects satisfactory to Administrative Agent and the applicable Issuing Lender, together with all other documentation
as Administrative Agent or that Issuing Lender reasonably requests in support thereof, it being understood that each L/C Application must
specify, among other things, the date on which the proposed Letter of Credit is to be issued, the expiration date of that Letter of Credit
(which may not be later than the scheduled Termination Date (unless that Letter of Credit is Cash Collateralized)), and whether that Letter
of Credit is to be transferable in whole or in part. Any Letter of Credit outstanding after the scheduled Termination Date that is Cash
Collateralized for the benefit of an Issuing Lender will be the sole responsibility of that Issuing Lender. So long as the applicable
Issuing Lender has not received written notice that the conditions precedent set forth in Section 12 with respect to the issuance of a
requested Letter of Credit have not been satisfied, that Issuing Lender shall issue such Letter of Credit on the requested issuance date.
Each Issuing Lender shall promptly advise Administrative Agent of the issuance of each Letter of Credit and of any amendment thereto,
extension thereof, or event or circumstance changing the amount available for drawing thereunder. In the event of any inconsistency between
the terms of any Master Letter of Credit Agreement, any L/C Application and the terms of this Agreement, the terms of this Agreement will
control.


 






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2.3.2
Participations in Letters of Credit. Concurrently with the issuance of each Letter of Credit, the applicable Issuing Lender
will be deemed to have sold and transferred to each Lender with a Revolving Commitment, and each such Lender will be deemed irrevocably
and unconditionally to have purchased and received from that Issuing Lender, without recourse or warranty, an undivided interest and participation,
to the extent of that Lender’s Pro Rata Share, in that Letter of Credit and Borrowers’ reimbursement obligations with respect
thereto. If Borrowers do not pay any reimbursement obligations when due, Borrowers will be deemed to have immediately requested that the
Lenders with Revolving Commitments make a Revolving Loan in a principal amount equal to those reimbursement obligations. Administrative
Agent shall promptly notify the applicable Lenders of any such deemed request and, without the necessity of compliance with the requirements
of Section 2.2.2, Section 12.2, or otherwise, each such Lender shall make available to the applicable Issuing Lender its
Pro Rata Share of that Revolving Loan for the account of Borrowers in satisfaction of those reimbursement obligations. For the purposes
of this Agreement, the unparticipated portion of each Letter of Credit will be deemed to be the applicable Issuing Lender’s “participation”
therein. Each Issuing Lender shall, upon request of Administrative Agent or any Lender, deliver to Administrative Agent or that Lender
a list of all Letters of Credit issued by that Issuing Lender, together with all information related thereto as Administrative Agent or
that Lender reasonably requests.


 


2.3.3
Reimbursement Obligations.


 


(a)
Borrowers hereby unconditionally and irrevocably agree to reimburse each Issuing Lender for each payment or disbursement made by
such Issuing Lender under any Letter of Credit honoring any demand for payment made by the beneficiary thereunder, in each case on the
date that such payment or disbursement is made. Any amount not reimbursed on the date of such payment or disbursement will bear interest
from the date of that payment or disbursement to the date that the applicable Issuing Lender is reimbursed by Borrowers therefor, payable
on demand, at a rate per annum equal to the interest rate applicable to Revolving Loans that are Base Rate Loans plus 2.00%. Each
Issuing Lender shall notify Borrower Representative and Administrative Agent whenever any demand for payment is made under any Letter
of Credit by the beneficiary thereunder; provided that the failure of an Issuing Lender to so notify Borrower Representative or Administrative
Agent will not affect the rights of any Issuing Lender or any Lender in any manner whatsoever.


 






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(b)
Borrowers’ reimbursement obligations under this Section 2.3.3 are irrevocable and unconditional under all circumstances,
including (i) any lack of validity or enforceability of any Letter of Credit, this Agreement or any other Loan Document; (ii) the existence
of any claim, set-off, defense, or other right that any Loan Party may have at any time against a beneficiary named in a Letter of Credit,
any transferee of any Letter of Credit (or any Person for whom any such transferee may be acting), Administrative Agent, the Issuing Lenders,
any Lender, or any other Person, whether in connection with any Letter of Credit, this Agreement, any other Loan Document, the transactions
contemplated by the Loan Documents, or any unrelated transactions (including any underlying transaction between any Loan Party and the
beneficiary named in any Letter of Credit); (iii) the validity, sufficiency, or genuineness of any document that an Issuing Lender has
determined complies on its face with the terms of the applicable Letter of Credit, even if that document later proves to have been forged,
fraudulent, invalid, or insufficient in any respect or any statement therein later proves to be untrue or inaccurate in any respect; or
(iv) the surrender or impairment of any security for the performance or observance of any of the terms of this Agreement. Without limiting
the foregoing, no action or omission whatsoever by Administrative Agent or any Lender (excluding any Lender in its capacity as an Issuing
Lender) under or in connection with any Letter of Credit or any related matters will result in any liability of Administrative Agent or
any Lender to any Borrower, or relieve any Borrower of any of its obligations under this Agreement to any such Person.


 


2.3.4 Funding
by Lenders to Issuing Lender. If any Issuing Lender makes any payment or disbursement under any Letter of Credit and (a)
Borrowers have not reimbursed that Issuing Lender in full for such payment or disbursement by 10:00 a.m. (Chicago time) on the date
of that payment or disbursement, (b) a Revolving Loan may not be made in accordance with Section 2.3.2, or (c) any
reimbursement received by that Issuing Lender from Borrowers is or must be returned or rescinded upon or during any Insolvency
Proceeding or reorganization of any Borrower or otherwise, each other Lender with a Revolving Commitment shall pay to the applicable
Issuing Lender, in full or partial payment of the purchase price of its participation in that Letter of Credit, that Lender’s
Pro Rata Share of that payment or disbursement (but no such payment will diminish the obligations of Borrowers under Section 2.3.3),
and, upon notice from that Issuing Lender, Administrative Agent shall promptly notify each other Lender thereof. Each other Lender
with a Revolving Commitment irrevocably and unconditionally agrees to so pay to the applicable Issuing Lender in immediately
available funds the amount of that other Lender’s Pro Rata Share of each such payment or disbursement. If and to the extent
any such Lender has not made any such amount available to the applicable Issuing Lender by 2:00 p.m. (Chicago time) on the Business
Day on which that Lender receives notice from Administrative Agent of that payment or disbursement (it being understood that any
such notice received after noon (Chicago time) on any Business Day will be deemed to have been received on the next following
Business Day), that Lender shall pay interest on that amount to the applicable Issuing Lender promptly on demand, for each day from
the date that amount was to have been delivered to the applicable Issuing Lender to the date that amount is paid, at a rate per
annum equal to (i) for the first three days after demand, the Federal Funds Rate from time to time in effect, and (ii) thereafter,
the Base Rate from time to time in effect. Any Lender’s failure to make available to the applicable Issuing Lender its Pro
Rata Share of any such payment or disbursement will not relieve any other Lender of its obligation under this Agreement to make
available to the applicable Issuing Lender that other Lender’s Pro Rata Share of that payment, but no Lender will be
responsible for the failure of any other Lender to make available to the applicable Issuing Lender that other Lender’s Pro
Rata Share of any such payment or disbursement.


 






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2.4
Commitments Several. The failure of any Lender to make a requested Loan on any date shall not relieve any other Lender of
its obligation (if any) to make a Loan on such date, but no Lender shall be responsible for the failure of any other Lender to make any
Loan to be made by such other Lender.


 


2.5
Certain Conditions. No Lender shall have an obligation to make any Loan, or to permit any conversion or continuation of
any LIBOR Loan (if otherwise permissible) and no Issuing Lender will have an obligation to issue any Letter of Credit, if an Event of
Default or Default has occurred and is continuing.


 


2.6
Defaulting Lenders. Notwithstanding any provision of this Agreement to the contrary, if any Lender becomes a Defaulting
Lender, then the following provisions will apply for so long as that Lender is a Defaulting Lender:


 


2.6.1
Fees will cease to accrue on the unfunded portion of the Revolving Commitment of the Defaulting Lender pursuant to Section 5.1.


 


2.6.2
If any Letters of Credit are outstanding at the time a Lender becomes a Defaulting Lender, then:


 


(a)
all or any part of the Defaulting Lender’s obligation to participate in Letters of Credit will be reallocated among the non-Defaulting
Lenders with Revolving Commitments in accordance with their respective Pro Rata Shares as determined pursuant to clause (a) of
the definition of “Pro Rata Share,” but only to the extent (i) the sum of all non-Defaulting Lenders’ Revolving Outstandings
plus that Defaulting Lender’s obligation to participate in Letters of Credit does not exceed the aggregate of all non-Defaulting
Lenders’ Revolving Commitments and (ii) the conditions set forth in Section 12.2 are satisfied at that time;


 


(b)
if the reallocation described in Section 2.6.2(a) cannot, or can only partially, be effected, Borrower shall within one
Business Day following notice by Administrative Agent Cash Collateralize the Defaulting Lender’s obligation to participate in Letters
of Credit (after giving effect to Section 2.6.3(iii) and any partial reallocation pursuant to Section 2.6.2(a)) in accordance
with the procedures set forth in Section 2.3.1 for so long as that obligation to participate in Letters of Credit is outstanding;


 


(c)
if Borrowers Cash Collateralize any portion of the Defaulting Lender’s obligation to participate in Letters of Credit pursuant
to Section 2.6.2, Borrowers shall not be required to pay any fees to that Defaulting Lender pursuant to Section 5.5 with
respect to that Defaulting Lender’s obligation to participate in Letters of Credit during the period that Defaulting Lender’s
obligation to participate in Letters of Credit is Cash Collateralized;


 


(d)
if the obligation to participate in Letters of Credit of the non-Defaulting Lenders is reallocated pursuant to Section 2.6.2,
then the fees payable to the Lenders pursuant to Section 5.1 and Section 5.5 will be adjusted in accordance with the non-Defaulting
Lenders’ Pro Rata Shares (as determined pursuant to clause (a) of the definition of “Pro Rata Share”); and


 






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(e)
if any Defaulting Lender’s obligation to participate in Letters of Credit is neither Cash Collateralized nor reallocated
pursuant to Section 2.6.2, then, without prejudice to any rights or remedies of any Issuing Lender or any Lender under this Agreement,
all letter of credit fees payable under Section 5.5 with respect to that Defaulting Lender’s obligation to participate in
Letters of Credit will be payable to the applicable Issuing Lender until that Defaulting Lender’s obligation to participate in Letters
of Credit is Cash Collateralized and/or reallocated


 


2.6.3 So
long as any Lender is a Defaulting Lender, no Issuing Lender will be required to issue, amend, or increase any Letter of Credit
unless that Issuing Lender is satisfied that the related exposure will be fully covered by the Commitments of the non-Defaulting
Lenders with Revolving Commitments and/or Cash Collateralized in accordance with Section 2.6.2, and participating interests
in any such newly issued or increased Letter of Credit will be allocated among non-Defaulting Lenders in a manner consistent with Section
2.6.2(a) (and Defaulting Lenders will not participate therein). Any amount payable to a Defaulting Lender under this Agreement
(whether on account of principal, interest, fees, or otherwise and including any amount that would otherwise be payable to that
Defaulting Lender pursuant to Section 7.5 but excluding Section 8) will, in lieu of being distributed to that
Defaulting Lender, be retained by Administrative Agent and, subject to any applicable requirements of law, be applied as follows at
such time or times as Administrative Agent determines: (i) first, to the payment of any amounts owing by that Defaulting
Lender to Administrative Agent under this Agreement; (ii) second, to the payment on a pro rata basis of any amounts owing by
such Defaulting Lender to any Issuing Lender hereunder; (iii) third, to Cash Collateralize the Defaulting Lender’s obligation
to participate in Letters of Credit in accordance with Section 2.6.2, (iv) fourth, pro rata, to the funding of
any Loan in respect of which that Defaulting Lender has failed to fund its portion thereof as required by this Agreement, as
determined by Administrative Agent; (v) fifth, if so determined by Administrative Agent and Borrowers, held as cash
collateral for future funding obligations of the Defaulting Lender under this Agreement; (vi) sixth, pro rata, to the
payment of any amounts owing to Borrowers or the Lenders as a result of any judgment of a court of competent jurisdiction obtained
by any Borrower or any Lender against that Defaulting Lender as a result of that Defaulting Lender’s breach of its obligations
under this Agreement; and (vii) seventh, to that Defaulting Lender or as otherwise directed by a court of competent
jurisdiction. If any such payment is a prepayment of the principal amount of any Loans and made at a time when the conditions set
forth in Section 12.2 are satisfied, then that payment will be applied solely to prepay the Loans of all Lenders that are not
Defaulting Lenders pro rata prior to being applied to the prepayment of any Loans of any Defaulting Lender.


 


2.6.4
If Administrative Agent, Borrowers, and the applicable Issuing Lender(s) each agrees that a Defaulting Lender has adequately remedied
all matters that caused that Lender to be a Defaulting Lender, then the obligations to participate in Letters of Credit of the Lenders
will be readjusted to reflect the inclusion of that Lender’s Commitment and on that date that Lender shall purchase at par such
of the Loans of the other Lenders as Administrative Agent determines is necessary in order for that Lender to hold those Loans in accordance
with its Pro Rata Share (as determined pursuant to clause (a) of the definition of “Pro Rata Share”). No Defaulting
Lender will have any right to approve or disapprove any amendment, waiver, consent, or any other action the Lenders or the Required Lenders
have taken or may take under this Agreement (including any consent to any amendment or waiver pursuant to Section 15.1) but any
waiver, amendment, or modification requiring the consent of all Lenders or each directly affected Lender that affects a Defaulting Lender
differently than other affected Lenders will require the consent of that Defaulting Lender.


 






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2.7
Increase In Term Loan Commitments.


 


2.7.1
Borrower Representative, on behalf of Borrowers, may request an increase in Term Loan Commitments from existing Term Lenders from
time to time upon not less than 15 days’ notice to Administrative Agent, as long as (a) the requested increase or new tranche is
offered on the same terms as the existing Term Loan Commitments, except for a closing fee to be agreed upon between Administrative Agent
in its discretion and Borrowers, and such new Term Loan Commitments shall be available at any time prior to the Term Loan Maturity Date,
(b) total increases under this Section 2.7 do not exceed $50,000,000, (c) such Term Loan is issued in connection with such increase or
new tranche are utilized in accordance with Section 10.6, (d) as of the last day of the most recent calendar month for which financial
statements have been (or were required to be) delivered hereunder and calculated on a pro forma basis, the Total Leverage Ratio
of the Consolidated Group was no greater than 3.50:1.00, (e) such increase is permitted under the Second Lien Loan Documents, and (f)
Administrative Agent consents, in its discretion, to such increase at the time of the request thereof. Such Term Loans extended pursuant
to this Section 2.7 shall be referred to as “Incremental Term Loans”.


 


2.7.2
Upon satisfaction of the criteria set forth in Section 2.7.1, Administrative Agent shall promptly notify Term Lenders of
the requested increase and, within 2 Business Days thereafter, each Term Lender shall notify Administrative Agent if and to what extent
such Term Lender commits to increase its Term Loan Commitment. Any Term Lender not responding within such period shall be deemed to have
declined an increase. Administrative Agent may allocate, in its discretion, the increased Term Loan Commitments among committing Term
Lenders. Total Term Loan Commitments shall be increased by the requested amount (or such lesser amount committed) on a date agreed upon
by Administrative Agent and Borrower Representative; provided that the conditions set forth in Sections 12.2 and 12.3
are satisfied at such time. Administrative Agent, Borrowers, and the existing Term Lenders making new Term Loans shall execute and deliver
such customary documents and agreements as Administrative Agent deems reasonably appropriate to evidence the increase in and allocations
of Term Loan Commitments. On the effective date of an increase, the outstanding Term Loans and other exposures under the Term Loan Commitments
shall be reallocated among Term Lenders, and settled by Administrative Agent as necessary, in accordance with Term Lenders’ adjusted
shares of such Term Loan Commitments.


 


2.7.3
Commitments in respect of Incremental Term Loans shall become Commitments under this Agreement pursuant to an amendment (an “Incremental
Amendment”) to this Agreement and, as appropriate, the other Loan Documents, executed by the Loan Parties, each Lender agreeing
to provide such Commitment, and the Administrative Agent. The Incremental Amendment may, without the consent of any other Lenders, effect
such amendments to this Agreement and the other Loan Documents as may be necessary or appropriate, in the reasonable opinion of the Administrative
Agent and the Borrower, to effect the provisions of this Section 2.7 (including, without limitation, to preserve “fungibility”
or to add premiums in respect of existing Term Loans in connection with an increase to such Term Loans).


 






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 SECTION  3: EVIDENCING OF LOANS.




 


3.1
Notes. At a Lender’s request, (a) the Revolving Loans of that Lender may be evidenced by a Note, with appropriate
insertions, payable to the order of that Lender in a face principal amount equal to the amount of that Lender’s Revolving Commitment,
(b) the Closing Date Term Loans of that Lender may be evidenced by a Note, with appropriate insertions, payable to the order of that
Lender in a face principal amount equal to the principal amount of that Lender’s Closing Date Term Loans, and (c) the Incremental
Term Loans of that Lender may be evidenced by a Note, with appropriate insertions, payable to the order of that Lender in a face principal
amount equal to the sum of that Lender’s Incremental Term Loans.


 


3.2
Recordkeeping. Administrative Agent, on behalf of each Lender, shall record in its records, the date and amount of each
Loan made by each Lender and each repayment or conversion (if permissible) thereof. The aggregate unpaid principal amount so recorded
will be rebuttably presumptive evidence of the principal amount of the Loans owing and unpaid. The failure to so record any such amount
or any error in so recording any such amount will not, however, limit or otherwise affect the Obligations of Borrowers under this Agreement
or under any Note to repay the principal amount of the Loans under this Agreement, together with all interest accruing thereon.


 


 SECTION 4: INTEREST.




 


4.1
Interest Rates. Each Borrower jointly and severally agrees to pay interest on the unpaid principal amount of each Loan for
the period commencing on the date that Loan is made until that Loan is paid in full as follows:


 


4.1.1
Revolving Loans.


 


(a)
at all times while a Revolving Loan is a Base Rate Loan, at a rate per annum equal to the sum of the Base Rate from time to time
in effect plus the Applicable Margin; and


 


(b)
at all times while a Revolving Loan is a LIBOR Loan, at a rate per annum equal to the sum of the LIBOR Rate from time to time in
effect plus the Applicable Margin.


 


4.1.2
Term Loans.


 


(a)
at all times while a Term Loan is a Base Rate Loan, at a rate per annum equal to the sum of the Base Rate from time to time in
effect plus the Applicable Margin; and


 


(b)
at all times while a Term Loan is a LIBOR Loan, at a rate per annum equal to the sum of the LIBOR Rate from time to time in effect
plus the Applicable Margin.


 






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Notwithstanding the foregoing,
at any time an Event of Default exists, the interest rate applicable to each Loan will be increased by 2% during the existence of an Event
of Default (and, in the case of Obligations not bearing interest, those Obligations will, during the existence of an Event of Default,
bear interest at the highest interest rate applicable to the Loans plus 2%), but any such increase may be rescinded by Required
Lenders, notwithstanding Section 15.1. Notwithstanding the foregoing, upon the occurrence of an Event of Default under Sections
13.1.1 or 13.1.4, the increase provided for in this Section 4.1 will occur automatically. In no event will interest
payable by Borrowers to any Lender under this Agreement exceed the maximum rate permitted under applicable law, and if any such provision
of this Agreement is in contravention of any such law, then that provision will be deemed modified to limit that interest to the maximum
rate permitted under that law.


 


4.2
Interest Payment Dates. Accrued interest on each Base Rate Loan and each LIBOR Loan shall be payable in arrears on the last
Business Day of each calendar month, upon a prepayment of such Loan, and on the date on which all or any portion of the Obligations are
accelerated, and at maturity. After maturity, and at any time an Event of Default exists, accrued interest on all Loans shall be payable
on demand. Each Borrower hereby authorizes Administrative Agent to, and Administrative Agent may, from time to time charge the Loan Account
pursuant to Section 7.1.2 with the amount of any interest payment due under this Agreement.


 


4.3
Setting and Notice of LIBOR Rates. The LIBOR Rate for each Interest Period will be determined by Administrative Agent. Each
determination of the applicable LIBOR Rate by Administrative Agent will be conclusive and binding upon the parties to this Agreement,
absent manifest error.


 


4.4
Computation of Interest. Interest will be computed for the actual number of days elapsed on the basis of a year of (a) 360
days for interest calculated at the LIBOR Rate and (b) 365/366 days for interest calculated at the Base Rate. The applicable interest
rate for each Base Rate Loan will change simultaneously with each change in the Base Rate and the applicable interest rate for each LIBOR
Loan will change simultaneously with each change in the LIBOR Rate.


 


4.5
Intent to Limit Charges to Maximum Lawful Rate. In no event will any interest rate payable under this Agreement (including,
without limitation, under Section 4.1 plus any other amounts paid in connection herewith, exceed the highest rate permissible
under any law that a court of competent jurisdiction, in a final determination, deems applicable. Borrowers and the Lenders, in executing
and delivering this Agreement, intend legally to agree upon the rates of interest and manner of payment stated within this Agreement;
provided that, notwithstanding any provision of this Agreement to the contrary, if any such rate of interest or manner of payment exceeds
the maximum allowable under applicable law, then, ipso facto, as of the date of this Agreement, each Borrower is and will be liable only
for the payment of such maximum amount as is allowed by law, and payment received from such Borrower in excess of such legal maximum,
whenever received, will be applied to reduce the principal balance of the Obligations to the extent of that excess.


 






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 SECTION 5: FEES.




 


5.1
Unused Fee. Borrowers shall pay to Administrative Agent for the account of each Lender with a Revolving Commitment (except
as provided in Section 2.6) an unused fee (the “Unused Fee”), for the period from the Closing Date to the Termination
Date, at the Unused Fee Rate in effect from time to time of that Lender’s Pro Rata Share (as adjusted from time to time) of the
average daily unused amount of the Revolving Commitments. For purposes of calculating usage under this Section 5.1, the Revolving
Commitments will be deemed used to the extent of Revolving Outstandings. Such Unused Fees shall be payable in arrears on the last Business
Day of each Fiscal Quarter, commencing with the Fiscal Quarter ending December 31, 2018 and on the Termination Date for any period then
ending for which such Unused Fees shall not have previously been paid. The Unused Fees shall be computed for the actual number of days
elapsed on the basis of a year of 360 days.


 


5.2
[Intentionally Omitted].


 


5.3
Fee Letters. All fees due and payable under the Existing Fee Letter have been paid in full, and were fully earned prior
to the Closing Date and are non-refundable on or after the Closing Date. On the Closing Date, each Borrower jointly and severally agrees
to pay to the Administrative Agent all such fees as are mutually agreed to from time to time by Borrowers and Administrative Agent, including,
without limitation, the fees set forth in the Agent Fee Letter. Such fees shall be deemed fully earned and non-refundable as of the Closing
Date.


 


5.4
Prepayment Fee. Without limiting the generality of Section 5.3, each Borrower jointly and severally agrees to pay to Administrative
Agent, for the benefit of all applicable Lenders, each Prepayment Fee in accordance with the Agent Fee Letter.


 


5.5
Letter of Credit Fees.


 


(a)
Except as provided in Section 2.6, Borrowers shall pay to Administrative Agent for the account of each Lender with a Revolving
Commitment a letter of credit fee for each Letter of Credit equal to the L/C Fee Rate of that Lender’s Pro Rata Share (as adjusted
from time to time) of the undrawn amount of that Letter of Credit (computed for the actual number of days elapsed on the basis of a year
of 360 days). Unless Administrative Agent and Required Lenders otherwise consent, the rate applicable to each Letter of Credit will be
increased by 2.00% at any time that an Event of Default exists. That letter of credit fee will be payable in arrears on the last day of
each month and on the Termination Date (or any later date on which that Letter of Credit expires or is terminated) for the period from
the date of the issuance of that Letter of Credit (or the last day on which the letter of credit fee was paid with respect thereto) to
the date that payment is due or, if earlier, the date on which that Letter of Credit expired or was terminated.


 




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(b)
In addition, with respect to each Letter of Credit, except as provided in Section 2.6, Borrowers shall pay to each Issuing
Lender, for its own account, (i) all fees and expenses as that Issuing Lender customarily requires in connection with the issuance, negotiation,
processing, and/or administration of letters of credit in similar situations, and (ii) a letter of credit fronting fee in the amount(s)
and at the time(s) agreed to by Borrower Representative and that Issuing Lender.


 


 SECTION 6: REDUCTION OR TERMINATION OF THE REVOLVING COMMITMENT; PREPAYMENTS.




 


6.1
Reduction or Termination of the Revolving Commitment.


 


6.1.1
Voluntary Reduction or Termination of the Revolving Commitment.


 


(a)
Borrowers may from time to time on at least three (3) Business Days’ prior written notice received from the Borrower Representative
to Administrative Agent (which shall promptly advise each applicable Lender thereof) permanently reduce the Revolving Commitments to an
amount not less than the sum of the Revolving Outstandings. Any such reduction shall be in an amount not less than $500,000.


 


(b)
Concurrently with any reduction of the Revolving Commitments to zero, Borrowers shall pay (i) all interest on the Revolving Loans,
(ii) all accrued and unpaid Unused Revolving Commitment Fees and letter of credit fees, and (iii) Cash Collateralize in full all obligations
arising with respect to the Letters of Credit.


 


(c)
Concurrently with any reduction of the Revolving Commitments to zero, Borrowers shall pay (i) all interest on the Revolving Loans,
(ii) all accrued and unpaid Unused Fees, and (iii) any applicable Prepayment Fee.


 


6.1.2
[Intentionally Omitted].


 


6.1.3
All Reductions of the Revolving Commitments. All reductions of the Revolving Commitments shall reduce the Revolving Commitments
ratably among the Lenders according to their respective Pro Rata Shares.


 


6.2
Prepayments.


 


6.2.1
Voluntary Prepayments. Borrowers may from time to time voluntarily prepay the Term Loans in whole or in part; provided that Borrower
Representative shall give Administrative Agent (which shall promptly advise each applicable Lender thereof) notice of any such prepayment
not later than 10:00 A.M. Chicago time, on the day of such prepayment (which must be a Business Day), specifying the Term Loans to be
prepaid and the amount of such prepayment. Any such voluntary partial prepayment shall be in an amount equal to $500,000 or a higher integral
multiple of $100,000. All prepayments of Term Loans under this Section 6.2.1 shall be accompanied by payment of (a) all accrued interest
on the Term Loans (or portion thereof) being prepaid, and (b) the Prepayment Fee, if any, due with respect thereto.


 






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6.2.2
Mandatory Prepayments.


 


(a)
Revolving Loans. Borrowers shall immediately prepay the Revolving Loans at any time when the aggregate amount of all Revolving
Outstandings exceeds the aggregate Revolving Commitments of all Lenders, to the full extent of any such excess.


 


(b)
Term Loans. Borrowers shall make a prepayment of the Term Loans until paid in full upon the occurrence of any of the following
at the following times and in the following amounts:


 


(i)
concurrently with the receipt by any Loan Party of any Net Cash Proceeds from any Asset Disposition (other than from a Permitted
Factoring Disposition), in an amount equal to 100% of such Net Cash Proceeds;


 


(ii) concurrently
with the receipt by any Loan Party of any other issuance of Equity Interests of any Loan Party, in an amount equal to 100% of such Net
Cash Proceeds; provided that, if the Borrower Representative shall deliver to the Administrative Agent a certificate of a Senior
Officer on behalf of the Borrowers to the effect that the Loan Parties intend to apply such Net Cash Proceeds (or a portion thereof specified
in such certificate), within 365 days after receipt of such Net Cash Proceeds, to consummate a Permitted Acquisition thereby, a Specified
Permitted Investment thereof, or a Capital Expenditure thereby that is otherwise permitted under this Agreement, and certifying that
no Event of Default has occurred and is continuing, then no such prepayment shall be required on (a) 75% of such Net Cash Proceeds in
connection with any issuance of Equity Interests pursuant to an IPO, or (b) any Net Cash Proceeds in connection with any other issuance
of Equity Interests of any Loan Party permitted hereunder; provided, further, that to the extent any such Net Cash Proceeds
therefrom that have not been so applied by the end of such 365-day period, a prepayment shall be required in an amount equal to such
Net Cash Proceeds that have not been so applied unless such 365-day period is extended by the Administrative Agent;


 






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(iii) concurrently
with the receipt by any Loan Party of any Extraordinary Receipts, in an amount equal to 100% of such Extraordinary Receipts; provided
that, in the case of any event described in clause (b) of the definition of the term “Extraordinary Receipts”,
with respect to Extraordinary Receipts not to exceed $2,000,000 in the aggregate during the term of this Agreement, if the Borrower
Representative shall deliver to the Administrative Agent a certificate of a Senior Officer on behalf of the Borrowers to the effect
that the Loan Parties intend to apply the Extraordinary Receipts from such event (or a portion thereof specified in such
certificate), within 180 days after receipt of such Extraordinary Receipts, to acquire (or replace or rebuild) real property,
equipment or other tangible or intangible assets (excluding inventory but expressly including Permitted Acquisitions) to be used in
the business of the Loan Parties, and certifying that no Event of Default has occurred and is continuing, then no prepayment shall
be required pursuant to this clause (iv) in respect of the Extraordinary Receipts specified in such certificate; provided, further,
that to the extent any such Extraordinary Receipts therefrom that have not been so applied by the end of such 180-day period, a
prepayment shall be required in an amount equal to such Extraordinary Receipts that have not been so applied unless such 180-day
period is extended by the Administrative Agent;


 


(iv)
concurrently with the receipt of any Business Interruption Proceeds, in an amount equal to 100% of such Business Interruption Proceeds;
provided that, with respect to Business Interruption Proceeds not to exceed $2,000,000 in the aggregate during the term of this
Agreement, if the Borrower Representative shall deliver to the Administrative Agent a certificate of a Senior Officer on behalf of the
Borrowers to the effect that the Loan Parties intend to apply the Business Interruption Proceeds from such event (or a portion thereof
specified in such certificate), within 180 days after receipt of such Business Interruption Proceeds, to acquire (or replace or rebuild)
real property, equipment or other tangible or intangible assets (excluding inventory but expressly including Permitted Acquisitions) to
be used in the business of the Loan Parties or to pay operating expenses of the Loan Parties, and certifying that no Event of Default
has occurred and is continuing, then no prepayment shall be required pursuant to this clause (iv) in respect of the Extraordinary Receipts
specified in such certificate; provided, further, that to the extent any such Business Interruption Proceeds therefrom that
have not been so applied by the end of such 180-day period, a prepayment shall be required in an amount equal to such Business Interruption
Proceeds that have not been so applied unless such 180-day period is extended by the Administrative Agent


 


(v)
with respect to each Fiscal Year ending on or after December 31, 2019, within the earlier of (x) one hundred twenty (120) days
after the end of each Fiscal Year and (y) three (3) Business Days after Borrower Representative’s delivery of the Fiscal Year-end
audited financial statements delivered pursuant to Section 10.1.1, in an amount equal to the ECF Percentage of Excess Cash Flow
for such Fiscal Year.


 






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6.3
Manner and Application of Prepayments. All prepayments of Term Loans under Section 6.2 shall be subject to Section
8.7 and shall be accompanied by payment of (i) all accrued interest on the Term Loans (or portion thereof) being prepaid, and (ii) any
Prepayment Fee due with respect to the Term Loans (or portion thereof) being prepaid. All prepayments of the Term Loans will be applied
on a pro rata basis to the Term Loans in the inverse order of maturity to the remaining installments thereof (including, without
limitation, the final installment thereof) (including, without limitation, the Existing Term Loans, the Closing Date Term Loans and the
Incremental Term Loans). Except as otherwise provided by this Agreement, all principal payments in respect of the Loans will be applied
first to repay outstanding Base Rate Loans and then to repay outstanding LIBOR Rate Loans in direct order of Interest Period maturities.


 


6.4
Repayments.


 


6.4.1
Revolving Loans. Unless sooner paid in full, Borrowers shall pay the Revolving Loans of each Lender in full on the Termination
Date.


 


6.4.2
Term Loans. Borrowers shall repay the aggregate outstanding principal amount of the Term Loans (including, without limitation,
the Existing Term Loans, the Closing Date Term Loans, and any Incremental Term Loans) (a) in consecutive quarterly installments equal
to the Scheduled Term Loan Payment Amount on the last Business Day of each of March, June, September and December commencing on September
30, 2019 and (b) a final installment equal to the remaining outstanding principal balance of the Term Loans, payable on the Termination
Date. Unless sooner paid in full, the outstanding principal balance of the Term Loans must be paid in full on the Termination Date.


 


 SECTION 7: MAKING AND PRORATION OF PAYMENTS; SETOFF; TAXES.




 


7.1
Making of Payments.


 


7.1.1
Borrowers shall make all payments of principal or interest on the Loans, and of all fees, to Administrative Agent in immediately
available funds to not later than 12:00 P.M. (Chicago time) on the date due, and funds received after that time shall be deemed to have
been received by Administrative Agent on the following Business Day. Borrowers shall make all payments to Administrative Agent and the
Lenders without set-off, counterclaim, recoupment, deduction, or other defense. Subject to Section 2.6, Administrative Agent shall
promptly remit to each Lender its share of all such payments received in collected funds by Administrative Agent for the account of such
Lender. Notwithstanding the foregoing, Borrowers shall make all payments under Section 8.1 directly to the Lender entitled thereto.


 






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7.1.2
The Lenders and the Borrowers hereby authorize Administrative Agent to, and Administrative Agent may, from time to time, charge
the Loan Account of Borrowers with any amount due and payable by Loan Parties under any Loan Document. Each of the Lenders and the Loan
Parties agrees that Administrative Agent may make any such charges regardless of whether any Default or Event of Default has occurred
and is continuing or whether any of the conditions precedent in Section 12 have been satisfied. Any amounts charged to the Loan
Account of the Borrowers (other than Protective Advances) will be deemed a Revolving Loan under this Agreement made by the applicable
Lenders to the Borrowers, funded by Administrative Agent on behalf of the applicable Lenders, and subject to Section 2.1. The Administrative
Agent, the Lenders and the Loan Parties confirm that any charges that Administrative Agent may so make to the Loan Account of the Borrowers
as provided in this Agreement will be made as an accommodation to the Loan Parties and solely at Administrative Agent’s discretion.
Administrative Agent shall from time to time upon the request of any Lender charge the Loan Account of the Borrowers with any amount due
and payable under any Loan Document to such Person.


 


7.2
Application of Certain Payments.


 


7.2.1
So long as no Default or Event of Default has occurred and is continuing, (a) payments matching specific scheduled payments then
due shall be applied to those scheduled payments, and (b) voluntary and mandatory prepayments shall be applied as set forth in Sections
6.2 and 6.3.


 


7.2.2
Subject to any written agreement among Administrative Agent and the Lenders:


 


(a)
all payments in respect of Reimbursement Obligations (including interest thereon), all payments of principal and interest in respect
of outstanding Loans, all payments of fees, and all other payments in respect of any other Obligations, will be allocated by Administrative
Agent among Administrative Agent and the Lenders, as applicable, in proportion to their respective Pro Rata Shares or otherwise as provided
in this Agreement or, in respect of payments not made on account of Loans or L/C Obligations, as designated by the Person making payment
when the payment is made.


 


(b) After
the occurrence and during the continuance of an Event of Default, Administrative Agent may, and upon the direction of the Required
Lenders shall, apply all payments in respect of any Obligations and all proceeds of the Collateral, subject to the provisions of
this Agreement, as follows: (i) first, ratably to pay the Obligations in respect of any fees, expense reimbursements,
indemnities and other amounts then due and payable to Administrative Agent and any Issuing Lender until paid in full; (ii) second,
ratably to pay the Obligations in respect of any fees (other than any letter of credit fees to any Issuing Lender and any Prepayment
Fee) and indemnities then due and payable to the Lenders until paid in full; (iii) third, ratably (to Administrative Agent in
accordance with Administrative Agent’s outstanding Protective Advances) to pay interest then due and payable in respect of
Protective Advances until paid in full; (iv) fourth, ratably (to Administrative Agent in accordance with Administrative
Agent’s outstanding Protective Advances) to pay principal of the Protective Advances until paid in full; (v) fifth,
letter of credit fees then due and payable to each Issuing Lender and interest then due and payable in respect of the Revolving
Loans and Reimbursement Obligations until paid in full; (vi) sixth, ratably, to pay principal of the Revolving Loans and the
L/C Obligations (or, to the extent those Obligations are contingent, to Cash Collateralize those Obligations) until paid in full;
(vii) seventh, ratably, to pay principal of the Revolving Loans until paid in full; (viii) eighth, ratably, to
pay interest then due and payable in respect of the Term Loans until paid in full; (ix) ninth, ratably to pay principal of
the Term Loans until paid in full; (x) tenth, ratably to pay the Obligations in respect of any Prepayment Fee then due and
payable until paid in full; and (xi) eleventh, to the ratable payment of all other Obligations (including any Bank Product
Obligations) then due and payable.


 






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(c)
For purposes of Section 7.2.2(b), “paid in full” means payment in cash of all amounts owing under the Loan Documents
(or, to the extent those Obligations are contingent, to Cash Collateralize those Obligations) according to the terms thereof, including
loan fees, service fees, professional fees, interest (and specifically including interest accrued after, or that would have accrued but
for, the commencement of any Insolvency Proceeding), default interest, interest on interest, and expense reimbursements, whether or not
same would be or is allowed or disallowed in whole or in part in any Insolvency Proceeding.


 


(d)
In the event of a direct conflict between the priority provisions of this Section 7.2.2 and other provisions contained in
any other Loan Document, it is the intention of the parties to this Agreement that all such priority provisions be read together and construed,
to the fullest extent possible, to be in concert with each other. In the event of any actual, irreconcilable conflict that cannot be resolved
as aforesaid, the terms and provisions of this Section 7.2.2 shall control and govern.


 


7.3
Due Date Extension. If any payment of principal or interest with respect to any of the Loans, or of any fees, falls due
on a day which is not a Business Day, then such due date shall be extended to the immediately following Business Day unless the result
of that extension would cause such due date to occur in another calendar month, in which case such due date shall be the immediately preceding
Business Day and, in the case of principal, additional interest shall accrue and be payable for the period of any such extension.


 


7.4 Setoff.
All payments made by Borrowers hereunder or under any Loan Documents shall be made without setoff, counterclaim, or other defense.
Each Borrower, for itself and each other Loan Party, agrees that Administrative Agent and each Lender have all rights of set-off and
bankers’ lien provided by applicable law, and in addition thereto, each Borrower, for itself and each other Loan Party, agrees
that at any time any Event of Default exists, Administrative Agent and each Lender may apply to the payment of any Obligations of
each Borrower and each other Loan Party under this Agreement, whether or not then due, any and all balances, credits, deposits,
accounts, or moneys of each Borrower and each other Loan Party then or thereafter with Administrative Agent or that Lender.


 






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7.5
Proration of Payments. Except as provided in Section 2.6, if any Lender obtains any payment or other recovery (whether
voluntary, involuntary, by application of offset or otherwise), on account of principal of or interest on any Loan (but excluding (a)
any payment pursuant to Section 8 or 15.6, (b) payments of interest on any Affected Loan or (c) its participation in any
Letter of Credit) in excess of its applicable Pro Rata Share of payments and other recoveries obtained by all Lenders on account of principal
of and interest on the Loans or any such participation in any Letter of Credit, then held by them, then that Lender shall purchase from
the other Lenders such participations in the Loans (or subparticipations in Letters of Credit) held by them as are necessary to cause
that purchasing Lender to share the excess payment or other recovery ratably with each of them, but if all or any portion of the excess
payment or other recovery is thereafter recovered from that purchasing Lender, then that purchase will be rescinded and the purchase price
restored to the extent of that recovery.


 


7.6
Taxes.


 


7.6.1
The Loan Parties shall make all payments under this Agreement or under any Loan Documents without setoff, counterclaim, or other
defense. To the extent permitted by applicable law, all payments under this Agreement or under the Loan Documents (including any payment
of principal, interest, or fees) to, or for the benefit, of any Person will be made by the Loan Parties free and clear of and without
deduction or withholding for, or account of, any Taxes now or hereafter imposed by any taxing authority.


 


7.6.2
If Borrowers make any payment under this Agreement or under any other Loan Document in respect of which any Borrower is required
by applicable law to deduct or withhold any Indemnified Taxes, then the sum payable by such Borrower shall be increased such that after
the reduction for the amount of Indemnified Taxes withheld (and any Indemnified Taxes withheld or imposed with respect to the additional
payments required under this Section 7.6.2), the recipient of the payment receives an amount equal to the sum it would have received
had no such withholding been made. To the extent Borrowers withhold any Taxes on payments under this Agreement or under any other Loan
Document, Borrowers shall pay the full amount deducted to the relevant taxing authority within the time allowed for payment under applicable
law and shall deliver to Administrative Agent within 30 days after Borrowers have made payment to that taxing authority a receipt issued
by that taxing authority (or other evidence reasonably satisfactory to Administrative Agent) evidencing the payment of all amounts so
required to be deducted or withheld from that payment.


 




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7.6.3
If any Lender or Administrative Agent or other recipient is required by law to make any payments of any Indemnified Taxes on or
in relation to any amounts received or receivable under this Agreement or under any other Loan Document, or any Indemnified Tax is assessed
against a Lender or Administrative Agent or other recipient with respect to amounts received or receivable under this Agreement or under
any other Loan Document, Borrowers will indemnify that Person against (i) that Indemnified Tax and (ii) any Indemnified Taxes imposed
as a result of the receipt of the payment under this Section 7.6.3. A certificate prepared in good faith as to the amount of any
such payment by that Lender or Administrative Agent or other recipient will, absent manifest error, be final, conclusive, and binding
on all parties.


 


7.6.4 (a)
To the extent permitted by applicable law, each Lender that is not a United States person within the meaning of Code Section
7701(a)(30) (a “Non-U.S. Lender”) shall deliver to Borrower Representative and Administrative Agent on or prior
to the Closing Date (or in the case of a Lender that is an Assignee, on the date of the assignment to that Lender) two accurate and
complete original signed copies of IRS Form W-8BEN, W-8BEN-E, W-8ECI, or W-8IMY (or any successor or other applicable form
prescribed by the IRS) certifying to that Lender’s entitlement to a complete exemption from, or a reduced rate in, United
States withholding tax on interest payments to be made under this Agreement or with respect to any Loan and original signed copies
of any other form prescribed by applicable law as a basis for claiming exemption from or a reduction in U.S. federal withholding
Tax, together with such supplementary documentation as may be prescribed by applicable law to permit Borrowers or the Administrative
Agent to determine the withholding or deduction to be made. If a Lender that is a Non-U.S. Lender is claiming a complete exemption
from withholding on interest pursuant to Code Sections 871(h) or 881(c), then that Lender shall deliver (along with two accurate and
complete original signed copies of IRS Form W-8BEN or W-8BEN-E) a certificate in form and substance reasonably acceptable to
Borrower Representative and Administrative Agent to the effect that such Non-U.S. Lender is not a “bank” within the
meaning of Section 881(c)(3)(A) of the Code, a “10 percent shareholder” of any Borrower within the meaning of Section
881(c)(3)(B) of the Code, or a “controlled foreign corporation” described in Section 881(c)(3)(C) of the Code (any such
certificate, a “Withholding Certificate”). In addition, each Lender that is a Non-U.S. Lender shall, from time to
time after the Closing Date (or in the case of a Lender that is an Assignee, after the date of the assignment to that Lender) when a
lapse in time (or change in circumstances occurs) renders the prior certificates delivered under this Agreement obsolete or
inaccurate in any material respect, to the extent permitted under applicable law, deliver to Borrower Representative and
Administrative Agent two new and accurate and complete original signed copies of an IRS Form W-8BEN, W-8BEN-E, W-8ECI, or W¬8IMY
(or any successor or other applicable forms prescribed by the IRS), and if applicable, a new Withholding Certificate, to confirm or
establish the entitlement of that Lender or Administrative Agent to an exemption from, or reduction in, United States withholding
tax on interest payments to be made under this Agreement or with respect to any Loan (or such Non-U.S. Lender shall otherwise
promptly notify the Borrower Representative and the Administrative Agent in writing of its legal inability to deliver such forms
and/or Withholding Certificate).


 






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(b)
Each Lender that is not a Non-U.S. Lender shall provide two properly completed and duly executed copies of IRS Form W-9 (or any
successor or other applicable form) to Borrower Representative and Administrative Agent certifying that that Lender is exempt from United
States backup withholding Tax. To the extent that a form provided pursuant to this Section 7.6.4(b) is rendered obsolete or inaccurate
in any material respect as result of change in circumstances with respect to the status of a Lender or Administrative Agent, then that
Lender or Administrative Agent shall, to the extent permitted by applicable law, deliver to Borrower Representative and, as applicable,
Administrative Agent revised forms necessary to confirm or establish the entitlement to that Lender’s exemption from United States
backup withholding Tax (or such Lender or Administrative Agent shall otherwise promptly notify the Borrower Representative and, as applicable,
the Administrative Agent in writing of its legal inability to deliver such forms).


 


(c)
No Loan Party will be required to pay additional amounts to any Lender, or indemnify any Lender, under this Section 7.6
to the extent that those obligations would not have arisen but for the failure of that Lender to comply with this Section 7.6.4.


 


(d)
Each Lender shall indemnify Administrative Agent and hold Administrative Agent harmless for the full amount of any and all present
or future Taxes and related liabilities (including penalties, interest, additions to Tax and expenses, and any Taxes imposed by any jurisdiction
on amounts payable to Administrative Agent under this Section 7.6 which are imposed on or with respect to principal, interest,
or fees payable to that Lender under this Agreement and which are not paid by Borrowers pursuant to this Section 7.6, whether or
not those Taxes or related liabilities were correctly or legally asserted. This indemnification must be made within 30 days from the date
Administrative Agent makes written demand therefor.


 


7.6.5 If
Administrative Agent or a Lender determines, in its sole discretion, that it has received a refund of any Taxes as to which it has
been indemnified by the Borrowers or with respect to which the Borrowers have paid additional amounts pursuant to this Section
7.6, then Administrative Agent or that Lender, as applicable, shall pay over that refund to the Borrowers (but only to the
extent of indemnity payments made, or additional amounts paid, by the Borrowers under this Section 7.6 with respect to the
Indemnified Taxes giving rise to that refund), net of any Taxes imposed by reason of receipt of that refund and all out-of-pocket
expenses of Administrative Agent or that Lender, as applicable, and without interest (other than any interest paid by the relevant
Governmental Authority with respect to that refund, which interest must be paid to the Borrowers). Upon the request of
Administrative Agent or any such Lender, Borrowers shall repay any amount paid to the Borrowers (plus any penalties,
interest, or other charges imposed by the relevant Governmental Authority) to Administrative Agent or that Lender in the event
Administrative Agent or that Lender is required to repay any such refund to any such Governmental Authority. Nothing in this Section
7.6.5 is to be construed to require Administrative Agent or any Lender to make available its tax returns (or any other
information which it deems confidential) to any Borrower or any other Person.


 






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7.6.6
If a payment made to a Lender under any Loan Document would be subject to U.S. federal income withholding Tax imposed by FATCA
if that Lender were to fail to comply with the applicable reporting requirements of FATCA (including those contained in Section 1471(b)
or 1472(b) of the Code, as applicable), then that Lender shall deliver to Administrative Agent (or, in the case of a Participant, to the
Lender granting the participation only) at the time or times prescribed by law and at any other time or times reasonably requested by
Administrative Agent (or, in the case of a Participant, the Lender granting the participation) all documentation prescribed by applicable
law (including as prescribed by Section 1471(b)(3)(C)(i) of the Code) and all additional documentation reasonably requested by Administrative
Agent (or, in the case of a Participant, the Lender granting the participation) as is necessary for Administrative Agent or Borrowers
to comply with their obligations under FATCA and to determine that that Lender has complied with that Lender’s obligations under
FATCA or to determine the amount to deduct and withhold from that payment. Solely for purposes of this Section 7.6.6, “FATCA”
is deemed to include any amendments made to FATCA after the date of this Agreement.


 


7.6.7
For purposes of this Section 7.6, the term “applicable law” includes FATCA. Each party’s obligations under
this Section 7.6 shall survive the resignation or replacement of the Administrative Agent or any assignment of rights by, or the
replacement of, a Lender, the termination of the Commitments and the repayment, satisfaction, or discharge of all obligations under any
Loan Document.


 


 SECTION 8: INCREASED COSTS; SPECIAL PROVISIONS FOR LIBOR LOANS.




 


8.1
Increased Costs.


 


(a) If
any Change in Law (i) imposes, modifies, or deems applicable any reserve (including any reserve imposed by the FRB, but excluding
any reserve included in the determination of the LIBOR Rate pursuant to Section 4), special deposit, or similar requirement
against assets of, deposits with, or for the account of, or credit extended by, any Lender; (ii) subjects any Lender to any Taxes
(other than (A) Indemnified Taxes, (B) Taxes described in clauses (b) through (d) of the definition of Excluded Taxes, and (C)
Connection Income Taxes) on its LIBOR Loans, its Note(s) or its obligations to make LIBOR Loans, or (iii) imposes on any Lender any
other condition (other than Taxes) affecting its LIBOR Loans, its Note(s), or its obligation to make LIBOR Loans, and the result of
anything described in clauses (i) through (iii) above is to increase the cost to (or to impose a cost on) that Lender
(or any LIBOR Office of that Lender) of making or maintaining any Loan, or to reduce the amount of any sum received or receivable by
that Lender (or its LIBOR Office) under this Agreement or under its Note(s) with respect thereto, then upon demand by that Lender
(which demand must be accompanied by a statement setting forth the basis for that demand and a calculation of the amount thereof in
reasonable detail, a copy of which must be furnished to Administrative Agent), Borrowers shall pay directly to that Lender such
additional amount as will compensate that Lender for that increased cost or that reduction, so long as the applicable amounts have
accrued on or after the day that is 180 days prior to the date on which that Lender first made demand therefor.


 






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(b)
If any Lender reasonably determines that any change in, or the adoption or phase-in of, any applicable law, rule, or regulation
regarding capital adequacy, or any change in the interpretation or administration thereof by any Governmental Authority, central bank,
or comparable agency charged with the interpretation or administration thereof, or the compliance by any Lender or any Person controlling
any Lender with any request or directive regarding capital adequacy (whether or not having the force of law) of any such authority, central
bank, or comparable agency, has or would have the effect of reducing the rate of return on that Lender’s or that controlling Person’s
capital as a consequence of that Lender’s obligations under this Agreement or under any Letter of Credit to a level below that which
that Lender or that controlling Person could have achieved but for that change, adoption, phase-in, or compliance (taking into consideration
that Lender’s or that controlling Person’s policies with respect to capital adequacy) by an amount deemed by that Lender or
that controlling Person to be material, then from time to time, upon demand by that Lender (which demand must be accompanied by a statement
setting forth the basis for that demand and a calculation of the amount thereof in reasonable detail, a copy of which must be furnished
to Administrative Agent), Borrowers shall pay to that Lender that additional amount as will compensate that Lender or that controlling
Person for that reduction, so long as the applicable amounts have accrued on or after the day that is 180 days prior to the date on which
that Lender first made demand therefor.


 


8.2
Basis for Determining Interest Rate Inadequate or Unfair.


 


(a) Administrative
Agent shall promptly notify the other parties if (i) Administrative Agent reasonably determines (which determination will be
binding and conclusive on Borrowers) that by reason of circumstances affecting the interbank LIBOR market adequate and reasonable
means do not exist for ascertaining the applicable LIBOR Rate, or (ii) the Required Lenders advise Administrative Agent that the
LIBOR Rate as determined by Administrative Agent will not adequately and fairly reflect the cost to those Lenders of maintaining or
funding LIBOR Loans (taking into account any amount to which those Lenders may be entitled under Section 8.1) or that the
making or funding of LIBOR Loans has become impracticable as a result of an event occurring after the date of this Agreement which
in the opinion of those Lenders materially affects those Loans.


 






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(b)
So long as any circumstances described in a notice delivered pursuant to Section 8.2(a) continue, (i) no Lender will be
required to make or convert any Base Rate Loans into LIBOR Loans, and (ii) each such Loan will, unless then repaid in full, automatically
convert to a Base Rate Loan.


 


(c)
If the circumstance described in clause (a) above and such circumstances are unlikely to be temporary, then the Administrative
Agent and the Borrowers shall endeavor to establish and alternative rate of interest for the Loans that gives due consideration to the
then prevailing market convention for determining a rate of interest for syndicated loans in the United States at such time, and shall
enter into an amendment to this Agreement to reflect such alternate rate of interest and such other related changes to this Agreement
as may be applicable. Any such amendment shall become effective without any further action or consent of any other party to this Agreement.


 


8.3
Changes in Law Rendering LIBOR Loans Unlawful. If, after the date of this Agreement, any change in, or the adoption of any
new, law or regulation, or any change in the interpretation of any applicable law or regulation by any Governmental Authority or other
regulatory body charged with the administration thereof, makes it (or in the good faith judgment of any Lender causes a substantial question
as to whether it is) unlawful for any Lender to make, maintain, or fund LIBOR Loans, then that Lender shall promptly notify each of the
other parties to this Agreement and, so long as those circumstances continue, (a) that Lender will not be required to make or convert
any Base Rate Loan into a LIBOR Loan (but that Lender shall, subject to the other terms of this Agreement, make Base Rate Loans concurrently
with the making of or conversion of Base Rate Loans into LIBOR Loans by the Lenders which are not so affected, in each case in an amount
equal to the amount of LIBOR Loans which would be made or converted into by that Lender at that time in the absence of those circumstances),
and (b) each such LIBOR Loan will, unless then repaid in full, automatically convert to a Base Rate Loan. Each Base Rate Loan made by
a Lender which, but for the circumstances described in the foregoing sentence, would be a LIBOR Loan (an “Affected Loan”)
will remain outstanding for the period corresponding to the LIBOR Loans of which that Affected Loan would be a part absent those circumstances.


 


8.4
Right of Lenders to Fund through Other Offices. Each Lender may, if it so elects, fulfill its commitment as to any LIBOR
Loan by causing a foreign branch or Affiliate of that Lender to make that Loan, but each such Loan will be deemed to have been made by
that Lender and the obligation of Borrowers to repay that Loan will be to that Lender and will be deemed held by the Lender, to the extent
of that Loan, for the account of that branch or Affiliate.


 






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8.5
Mitigation of Circumstances; Replacement of Lenders.


 


(a)
Each Lender shall promptly notify Borrower Representative and Administrative Agent of any event of which it has knowledge that
will result in, and will use reasonable commercial efforts available to it (and not, in that Lender’s sole judgment, otherwise disadvantageous
to that Lender) to mitigate or avoid (i) any obligation by Borrowers to pay any amount pursuant to Sections 7.6 or 8.1
or (ii) the occurrence of any circumstances described in Sections 8.2 or 8.3 (and, if any Lender has given notice of any
such event described in clauses (i) or (ii) and thereafter that event ceases to exist, that Lender shall promptly so notify
Borrower Representative and Administrative Agent). Without limiting the foregoing, each Lender shall designate a different funding office
if that designation will avoid (or reduce the cost to Borrowers of) any event described in clauses (i) or (ii) and that designation
will not, in that Lender’s sole judgment, be otherwise disadvantageous to that Lender.


 


(b)
If Borrowers become obligated to pay additional amounts to any Lender pursuant to Sections 7.6 or 8.1, or any Lender
gives notice of the occurrence of any circumstances described in Sections 8.2 or 8.3, or any Lender becomes a Defaulting
Lender, then Borrower Representative may designate another financial institution that is acceptable to Administrative Agent and any applicable
Issuing Lender in their reasonable discretion (a “Replacement Lender”) to purchase the Loans of that Lender and that
Lender’s rights under this Agreement, without recourse to or warranty by, or expense to, that Lender, for a purchase price equal
to the outstanding principal amount of the Loans payable to that Lender plus any accrued but unpaid interest on those Loans and
all accrued but unpaid fees owed to that Lender and any other amounts owed to that Lender under this Agreement and any other Loan Document,
and to assume all the obligations of that Lender under this Agreement. Upon any such purchase and assumption (pursuant to an Assignment
Agreement), the applicable Lender will no longer be a party to this Agreement or have any rights under this Agreement (other than rights
with respect to indemnities and similar rights applicable to that Lender prior to the date of that purchase and assumption) and will be
relieved from all obligations to Borrowers under this Agreement, and the Replacement Lender will succeed to the rights and obligations
of that Lender under this Agreement.


 


8.6
Conclusiveness of Statements; Survival of Provisions. Determinations and statements of any Lender pursuant to Sections
8.1, 8.2, or 8.3 shall be conclusive absent demonstrable error. Lenders may use reasonable averaging and attribution
methods in determining compensation under Section 8.1, and the provisions of such Section 8.1 will survive repayment of
the Obligations, cancellation of any Note(s), expiration or termination or Cash Collateralization of any Letter of Credit and termination
of this Agreement.


 






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8.7
Funding Losses. Each Borrower shall, upon demand by any Lender (which demand must be accompanied by a statement setting
forth the basis for the amount being claimed, a copy of which must be furnished to Administrative Agent), indemnify that Lender against
any net loss or expense which that Lender sustains or incurs (including any

net loss or expense incurred by reason of the liquidation or reemployment of deposits or other funds acquired by that Lender to fund or
maintain any LIBOR Loan), as reasonably determined by that Lender, as a result of (a) any payment, prepayment, or conversion of any LIBOR
Loan of that Lender on a date other than the last day of the applicable interest period for that Loan (including any conversion pursuant
to Section 8.3), and (b) any failure of any Borrower to borrow, prepay, convert, or continue any Loan on a date specified therefor
in a notice of borrowing, prepayment, conversion, or continuation pursuant to this Agreement. For this purpose, all notices to Administrative
Agent pursuant to this Agreement will be deemed to be irrevocable.


 


8.8
Discretion of Lenders as to Manner of Funding. Notwithstanding any provision of this Agreement to the contrary, each Lender
may fund and maintain its funding of all or any part of its Loans in any manner it sees fit, it being understood, however, that for the
purposes of this Agreement all determinations hereunder will be made as if that Lender had actually funded and maintained each LIBOR Loan
during each applicable Interest Period for that Loan through the purchase of deposits having a maturity corresponding to that Interest
Period and bearing an interest rate equal to the LIBOR Rate for that Interest Period.


 


 SECTION 9: REPRESENTATIONS AND WARRANTIES.




 


To induce Administrative Agent
and the Lenders to enter into this Agreement and to induce the Lenders to make Loans and participate in Letters of Credit under this Agreement
and the Issuing Lenders to issue Letters of Credit under this Agreement, Ultimate Holdings and each Loan Party represents and warrants
to Administrative Agent and the Lenders, on behalf of itself and each of its Subsidiaries, that on the Original Closing Date, on the Closing
Date after giving effect to the consummation of the Loan Documents and the refinancing of the Debt to be Repaid, on each date of the making
of any Loan (or other extension of credit), and on any other date required in any Loan Document:


 


9.1
Organization. Ultimate Holdings and each Loan Party and Subsidiary thereof is validly existing and in good standing under
the laws of its jurisdiction of its organization (or similar requirement in jurisdictions that do not use good standing designations),
and Ultimate Holdings and each Loan Party and Subsidiary thereof is duly qualified to do business in each jurisdiction where, because
of the nature of its activities or properties, that qualification is required, except for any jurisdiction where the failure to so qualify
could not reasonably be expected to have a Material Adverse Effect.


 


9.2
Authorization; No Conflict.


 


(a)
Ultimate Holdings and each Loan Party is duly authorized to execute and deliver each Loan Document to which it is a party, each
Borrower is duly authorized to borrow monies under this Agreement, and Ultimate Holdings and each Loan Party is duly authorized to perform
its Obligations under each Loan Document to which it is a party.


 




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(b)
The execution, delivery, and performance by Ultimate Holdings and each Loan Party of each Loan Document to which it is a party,
and the borrowings by each Borrower under this Agreement, do not and will not (i) require any consent or approval of any governmental
agency or authority (other than any consent or approval that has been obtained and is in full force and effect), (ii) conflict with (x)
any provision of law, (y) the organizational documents or governing documents of Ultimate Holdings and any Loan Party, of (z) any agreement,
indenture, instrument, or other document, or any judgment, order, or decree, that is binding upon Ultimate Holdings and any Loan Party
or any of their respective properties, or (iii) require, or result in, the creation or imposition of any Lien on any asset of Ultimate
Holdings or any Loan Party (other than Liens in favor of Administrative Agent created pursuant to the Collateral Documents).


 


9.3
Validity and Binding Nature. Each of this Agreement and each other Loan Document to which Ultimate Holdings or any Loan
Party or Subsidiary thereof is a party is the legal, valid, and binding obligation of that Person, enforceable against that Person in
accordance with its terms, subject to bankruptcy, insolvency, and similar laws affecting the enforceability of creditors’ rights
generally and to general principles of equity.


 


9.4
Financial Condition. The audited and unaudited financial statements delivered to the Administrative Agent on or prior to
the Closing Date pursuant to Section 12.1 and any annual or interim financial reports delivered to Administrative Agent following
the Closing Date pursuant to Section 10.1.1 or 10.1.2, in each case (x) were prepared in accordance with GAAP or, solely
with respect to for any period ending on or prior to December 31, 2018 (other than the audited financial statements for the Fiscal Year
ended December 31, 2018) International Financial Reporting Standards, as the case may be (subject, in the case of such unaudited statements,
to the absence of footnotes and to normal year-end adjustments) and (y) present fairly in all material respects the consolidated financial
condition of the applicable Loan Parties and their Subsidiaries as at the dates covered in the financial statements and the results of
their operations for the periods then ended.


 


9.5
No Material Adverse Effect. Since December 31, 2018, there has been no Material Adverse Effect.


 


9.6
Litigation and Contingent Liabilities. No litigation (including derivative actions), arbitration proceeding or governmental
investigation or proceeding is pending or, to each Loan Party’s knowledge, threatened against any Loan Party or Subsidiary thereof
which could reasonably be expected to have a Material Adverse Effect, except as set forth in Schedule 9.6. Other than any liability
incident to such litigation or proceedings, no Loan Party or Subsidiary thereof has any material contingent liabilities which (a) are
not listed on Schedule 9.6, or (b) do not constitute Permitted Debt.


 


9.7 Ownership
of Properties; Liens. Each Loan Party and Subsidiary thereof owns good title to (and, in the case of (a) real property owned in
fee simple, marketable title to, or (b) in the case of leased real property, a valid leasehold interest in) all of its properties
and assets, real and personal, tangible and intangible, of any nature whatsoever (including patents, trademarks, trade names,
service marks and copyrights), free and clear of all Liens, charges, and claims (including infringement claims with respect to any
registered or issued patents, trademarks, service marks, and copyrights owned by that Loan Party and/or that Subsidiary), except for
Permitted Liens. No financing statement or other public notice with respect to all or any part of the Collateral is on file or of
record in any public office, except filings evidencing Permitted Liens and filings for which termination statements have been
delivered to Administrative Agent.


 






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9.8
Equity Ownership; Subsidiaries. All issued and outstanding Equity Interests of each Loan Party and Subsidiary thereof are
duly authorized and validly issued, fully paid and non-assessable. All issued and outstanding Equity Interests of each Loan Party and
Subsidiary thereof are free and clear of all Liens, other than those in favor of Administrative Agent and the Liens of the Second Lien
Agent that are subordinated pursuant to the Second Lien Intercreditor Agreement, and all such Equity Interests were issued in compliance
with all applicable state and federal laws concerning the issuance of securities. Schedule 9.8 sets forth the authorized Equity
Interests of each Loan Party and Subsidiary thereof as of the Closing Date and the date of each Compliance Certificate (as such Schedule
may be supplemented thereby) delivered in connection with financial statements provided pursuant to Section 10.1.1. Schedule
9.8 sets forth the Excluded Foreign Subsidiaries as of the Closing Date. All of the issued and outstanding Equity Interests of each
Loan Party and Subsidiary thereof are owned as set forth on Schedule 9.8 as of the Closing Date and the date of each Compliance
Certificate (as such Schedule may be supplemented thereby) delivered in connection with financial statements provided pursuant to Section
10.1.1, and all of the issued and outstanding Equity Interests of each Subsidiary thereof is, directly or indirectly, owned by Intermediate
Holdings, except for the Equity Interests of Faktos INC, S.A.P.I. de C.V. and Facultas Analytics, S.A.P.I. de C.V., which are held in
the manner and by the Persons set forth in Schedule 9.8 and except for the Equity Interest of Anzen Soluciones, S.A. de C.V. of which
93% are directly or indirectly owned by Intermediate Holdings. As of the Closing Date and the date of each Compliance Certificate delivered
in connection with financial statements provided pursuant to Section 10.1.1, except as set forth on Schedule 9.8, there
are no pre-emptive or other outstanding rights, options, warrants, conversion rights, or other similar agreements or understandings for
the purchase or acquisition of any Equity Interests of any Loan Party or Subsidiary thereof.


 


9.9
Pension Plans. No Loan Party or Subsidiary thereof sponsors or maintains, and no Loan Party or Subsidiary thereof (or other
member of the Controlled Group) has any liability with respect to a Pension Plan or a Multiemployer Pension Plan. In the event any Loan
Party or Subsidiary thereof (or other member of the Controlled Group) sponsors, maintains or has any liability with respect to a Pension
Plan or a Multiemployer Pension Plan, then:


 


(a) The
Unfunded Liability of all Pension Plans does not in the aggregate exceed twenty percent of the Total Plan Liability for all such
Pension Plans. Each Pension Plan complies in all material respects with all applicable requirements of law and regulations. No
contribution failure under Section 430 of the Code, Section 303 of ERISA or the terms of any Pension Plan has occurred with respect
to any Pension Plan, sufficient to give rise to a Lien under Section 303(k) of ERISA, or otherwise to have a Material Adverse
Effect. There are no pending or, to the knowledge of each Loan Party and Subsidiary thereof, threatened, claims, actions,
investigations or lawsuits against any Pension Plan, any fiduciary of any Pension Plan, or any Loan Party or Subsidiary thereof (or
other member of the Controlled Group) with respect to a Pension Plan or a Multiemployer Pension Plan which could reasonably be
expected to have a Material Adverse Effect. Neither any Loan Party nor any Subsidiary thereof (or other member of the Controlled
Group) has engaged in any prohibited transaction (as defined in Section 4975 of the Code or Section 406 of ERISA) in connection with
any Pension Plan or Multiemployer Pension Plan which would subject that Person to any material liability. Within the past five
years, no Loan Party nor any Subsidiary thereof (nor any other member of the Controlled Group) has engaged in a transaction which
resulted in a Pension Plan with an Unfunded Liability being transferred out of the Controlled Group, which could reasonably be
expected to have a Material Adverse Effect. No Termination Event has occurred or is reasonably expected to occur with respect to any
Pension Plan, which could reasonably be expected to have a Material Adverse Effect.


 






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(b)
(i) All contributions (if any) have been made to any Multiemployer Pension Plan that are required to be made by each Loan Party
or Subsidiary thereof (or other member of the Controlled Group) under the terms of the plan or of any collective bargaining agreement
or by applicable law, (ii) no Loan Party nor any Subsidiary thereof (nor any other member of the Controlled Group) has withdrawn
or partially withdrawn from any Multiemployer Pension Plan, incurred any withdrawal liability with respect to any such plan or received
notice of any claim or demand for withdrawal liability or partial withdrawal liability from any such plan, and no condition has occurred
which, if continued, could reasonably be expected to result in a withdrawal or partial withdrawal from any such plan; and no Loan Party
nor any Subsidiary thereof (nor any other member of the Controlled Group) has received any notice that any Multiemployer Pension Plan
is in reorganization, that increased contributions may be required to avoid a reduction in plan benefits or the imposition of any excise
tax, that any such plan is or has been funded at a rate less than that required under Section 412 of the Code, that any such plan is or
may be terminated, or that any such plan is or may become insolvent.


 


9.10  Investment Company Act. No Loan Party or Subsidiary thereof is an “investment company” or a company “controlled”
by an “investment company” or a “subsidiary” of an “investment company,” within the meaning of the
Investment Company Act of 1940.


 


9.11 Compliance
with Laws. Each Loan Party and each Subsidiary thereof is in compliance in all respects with the requirements of all laws and all
orders, writs, injunctions, and decrees applicable to it or to its properties, except where (a) that requirement of law or order, writ,
injunction, or decree is being contested in good faith by appropriate proceedings diligently conducted, or (b) the failure to comply
therewith, either individually or in the aggregate, could not reasonably be expected to have a Material Adverse Effect.


 


9.12 Regulation
U. No Loan Party or Subsidiary thereof is engaged principally, or as one of its important activities, in the business of extending
credit for the purpose of purchasing or carrying Margin Stock.


 


9.13  Taxes. Other than as set forth on Schedule 9.13, each Loan Party and Subsidiary thereof has timely filed all income
and other material tax returns and reports required by law to have been filed by it and has paid all income and other material Taxes and
governmental charges due and payable with respect to each such return, except any such Taxes or charges that (a) are not delinquent, (b)
remain payable without penalty or interest, or (c) are being diligently contested in good faith by appropriate proceedings and for which
adequate reserves in accordance with GAAP have been set aside on that Loan Party’s or that Subsidiary’s books. Each Loan Party
and Subsidiary thereof has made adequate reserves on their books and records in accordance with GAAP for all Taxes that have accrued but
which are not yet due and payable. No Loan Party or Subsidiary thereof has participated in any transaction that relates to a year of the
taxpayer (which is still open under the applicable statute of limitations) which is a “reportable transaction” within the
meaning of Treasury Regulation Section 1.6011-4(b) (irrespective of the date when the transaction was entered into).


 


9.14  Solvency, etc.


 


9.14.1
On the Original Closing Date, the Closing Date, and immediately prior to and after giving effect to the issuance of each borrowing
under this Agreement, the issuance of each Letter of Credit and the use of the proceeds thereof, with respect to each Borrower, individually,
and the Loan Parties and their Subsidiaries taken as a whole (a) the fair value of its or their assets is greater than the amount of its
or their liabilities (including disputed, contingent and unliquidated liabilities) as that value is established and liabilities evaluated
in accordance with GAAP, (b) the present fair saleable value of its or their assets is not less than the amount that will be required
to pay the probable liability on its or their debts as they become absolute and matured, (c) it is, and they are, able to realize upon
its or their assets and pay its or their debts and other liabilities (including disputed, contingent and unliquidated liabilities) as
they mature in the normal course of business, (d) it does not, and they do not, intend to, and it does not, and they do not, believe that
it or they will, incur debts or liabilities beyond its or their ability to pay as those debts and liabilities mature, and (e) it is not,
and they are not, engaged in or about to engage in business or a transaction for which its or their property would constitute unreasonably
small capital.


 






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9.14.2 Each
Mexican Loan Party is solvent pursuant to Mexican law, including, but not limited to, pursuant to Article 2166 of the Mexican
Federal Civil Code (Código Civil Federal) and its correlative provisions of the Civil Codes of the States of Mexico
and Articles 9, 10, or 11 of the Mexican Bankruptcy Law (Ley de Concursos Mercantiles), and it has not been declared in concurso
mercantil or bankruptcy (quiebra) or other similar insolvency procedure.


 


9.15  Environmental Matters. The on-going operations of each Loan Party and Subsidiary thereof comply in all respects with all
Environmental Laws, except for non¬compliance that could not (if enforced in accordance with applicable law) reasonably be expected
to result, either individually or in the aggregate, in a Material Adverse Effect. Each Loan Party and Subsidiary thereof has obtained,
and maintained in good standing, all licenses, permits, authorizations, registrations, and other approvals required under any Environmental
Law and required for their respective ordinary course operations, and for their reasonably anticipated future operations, and each Loan
Party and Subsidiary thereof is in compliance with all terms and conditions thereof, except where the failure to do so could not reasonably
be expected to result in material liability to any of the Loan Parties and their Subsidiaries and could not reasonably be expected to
result, either individually or in the aggregate, in a Material Adverse Effect. No Loan Party or Subsidiary thereof or, to any Loan Party’s
knowledge, any of their respective properties or operations is subject to, nor reasonably anticipates the issuance of (a) any written
order from or agreement with any federal, state, or local Governmental Authority, or (b) any judicial or docketed administrative or other
proceeding respecting any Environmental Law, Environmental Claim, or Hazardous Substance that could reasonably be expected to result,
either individually or in the aggregate, in a Material Adverse Effect. There are no Hazardous Substances or other conditions or circumstances
existing with respect to any property, arising from operations prior to the Closing Date, or relating to any waste disposal of any Loan
Party or any Subsidiary thereof that could reasonably be expected to result, either individually or in the aggregate, in a Material Adverse
Effect. No Loan Party or Subsidiary thereof has any underground storage tanks that are not properly registered or permitted under applicable
Environmental Laws or that at any time have released, leaked, disposed of or otherwise discharged Hazardous Substances that could reasonably
be expected to result in material liability to any of the Loan Parties and their Subsidiaries.


 


9.16  Insurance. Set forth on Schedule 9.16 is a complete and accurate summary of the property and casualty insurance policies
of the Loan Parties and their Subsidiaries as of the Closing Date and the date of each Compliance Certificate (as such Schedule may be
supplemented thereby) delivered in connection with financial statements provided pursuant to Section 10.1.2. Each of the Loan Parties
and their Subsidiaries and their respective (including the names of all insurers, policy numbers, expiration dates, amounts and types
of coverage, annual premiums, exclusions, deductibles, self-insured retention, and a description in reasonable detail of any self-insurance
program, retrospective rating plan, fronting arrangement, or other risk assumption arrangement involving any Loan Party or Subsidiary
thereof). Each Loan Party and Subsidiary thereof and its properties are insured with what are reasonably believed by the Loan Parties
to be financially sound and reputable insurance companies that are not Affiliates of the Loan Parties, in such amounts, with such deductibles,
and covering such risks as are customarily carried by companies of similar size, engaged in similar businesses, and owning similar properties
in localities where the Loan Parties and their Subsidiaries operate.


 






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9.17  Real Property. Set forth on Schedule 9.17 is a true and correct list, as of the Closing Date and the date of each
Compliance Certificate (as such Schedule may be supplemented thereby) delivered in connection with financial statements provided pursuant
to Section 10.1.2, of the address of all real property owned or leased by any Loan Party or Subsidiary thereof, together with,
in the case of leased property, the name and mailing address of the lessor of such property.


 


9.18  Information. All information heretofore or contemporaneously with this Agreement furnished in writing by any Loan Party
or Subsidiary thereof to Administrative Agent or any Lender for purposes of or in connection with this Agreement and the transactions
contemplated by this Agreement is, and all written information hereafter furnished by or on behalf of any Loan Party or Subsidiary thereof
to Administrative Agent or any Lender pursuant to or in connection with this Agreement will be, true and accurate in every material respect
on the date as of which that information is dated or certified, and none of that information is or will be incomplete by omitting to state
any material fact necessary to make that information not misleading in light of the circumstances under which made (it being recognized
by Administrative Agent and the Lenders that any projections and forecasts provided by Borrowers are based on good faith estimates and
assumptions believed by Borrowers to be reasonable as of the date of the applicable projections or assumptions and that actual results
during the period or periods covered by any such projections and forecasts may differ materially from projected or forecasted results)


 


9.19  Bank Accounts. Schedule 9.19 sets forth a complete and accurate list as of the Closing Date of all deposit, checking,
and other bank accounts, all securities and other accounts maintained with any broker dealer or other securities intermediary, and all
other similar accounts maintained by each Loan Party and Subsidiary thereof, together with a description thereof (including the bank,
broker dealer, or securities intermediary at which each such account is maintained and the account number and the purpose thereof).


 


9.20  Burdensome Obligations. No Loan Party or Subsidiary thereof is a party to any agreement or contract or subject to any restriction
contained in its organizational documents or its governing documents that could reasonably be expected to have a Material Adverse Effect.


 


9.21
Intellectual Property. Except as set forth on Schedule 9.21, each Loan Party and Subsidiary thereof owns or
licenses or otherwise has the right to use all licenses, permits, patents, patent applications, trademarks, trademark applications,
service marks, trade names, copyrights, copyright applications, franchises, authorizations, non-governmental licenses and permits,
and other intellectual property rights that are necessary for the operation of its business, without infringement upon or conflict
with the rights of any other Person with respect thereto, except for any infringements and conflicts that, individually or in the
aggregate, could not reasonably be expected to have a Material Adverse Effect. Set forth on Schedule 9.21 is a true and
correct list as of the Closing Date and the date of each Compliance Certificate (as such Schedule may be supplemented thereby)
delivered in connection with financial statements provided pursuant to Section 10.1.2 of all such material licenses,
permits, patents, patent applications, trademarks, trademark applications, service marks, trade names, copyrights, copyright
applications, franchises, authorizations, non-governmental licenses and permits, and other intellectual property rights of each Loan
Party and Subsidiary thereof. No slogan or other advertising device, product, process, method, substance, part, or other material
now employed, or now contemplated to be employed, by any Loan Party or Subsidiary thereof infringes upon or conflicts with any
rights owned by any other Person, and no claim or litigation regarding any of the foregoing is pending or threatened, except for any
infringements and conflicts that could not reasonably be expected to have, individually or in the aggregate, a Material Adverse
Effect. To each Loan Party’s and Subsidiary’s knowledge, no patent, invention, device, application, principle, or any
statute, law, rule, regulation, standard, or code is pending or proposed, that, individually or in the aggregate, could reasonably
be expected to have a Material Adverse Effect.


 






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9.22  Material Contracts. Set forth on Schedule 9.22(a) is a true and correct list as of the Closing Date and the date
of each Compliance Certificate (as such Schedule may be supplemented thereby) delivered in connection with financial statements provided
pursuant to Section 10.1.1 of all Material Contracts of each of the Loan Parties and their Subsidiaries, (showing the parties and
subject matter thereof and amendments and modifications thereto) of the Material Contracts of each Loan Party and Subsidiary thereof.
Each such Material Contract (a) is in full force and effect and is binding upon and enforceable against each Loan Party or Subsidiary
thereof that is a party thereto and, to each Loan Party’s and Subsidiary’s knowledge, all other parties thereto in accordance
with its terms, (b) has not been otherwise amended or modified, and (c) is not in default due to the action of any Loan Party or Subsidiary
thereof or, to the knowledge of any Loan Party or Subsidiary thereof, any other party thereto. Set forth on Schedule 9.22(b) is
a true and correct list as of the Closing Date and the date of each Compliance Certificate (as such Schedule may be supplemented thereby)
delivered in connection with financial statements provided pursuant to Section 10.1.1 of all earn-out payment and similar obligations
of the Loan Parties or Subsidiaries as in effect on such date (showing the parties and subject matter thereof and amendments and modifications
thereto).


 


9.23  Labor Matters. There is (a) no unfair labor practice complaint pending or, to the knowledge of any Loan Party or Subsidiary
thereof, threatened against any Loan Party or Subsidiary thereof before any Governmental Authority and no grievance or arbitration proceeding
pending or threatened against any Loan Party or Subsidiary thereof that arises out of or under any collective bargaining agreement, (b)
no strike, labor dispute, slowdown, stoppage or similar action or grievance pending or threatened against any Loan Party or Subsidiary
thereof or (c) to the knowledge of each Loan Party and Subsidiary thereof, no union representation question existing with respect to the
employees of any Loan Party or Subsidiary thereof and no union organizing activity taking place with respect to any of the employees of
any Loan Party or Subsidiary thereof. No Loan Party or Subsidiary thereof or ERISA Affiliate thereof has incurred any liability or obligation
under the Worker Adjustment and Retraining Notification Act (“WARN”) or similar state law that remains unpaid or unsatisfied.
The hours worked and payments made to employees of each Loan Party and Subsidiary thereof have not been in violation of the Fair Labor
Standards Act or any other applicable legal requirements, except to the extent any such violations could not, individually or in the aggregate,
reasonably be expected to result in a Material Adverse Effect. All material payments due from any Loan Party or Subsidiary thereof on
account of wages and employee health and welfare insurance and other benefits have been paid or accrued as a liability on the books of
that Loan Party or that Subsidiary, except where the failure to do so could not, individually or in the aggregate, reasonably be expected
to have a Material Adverse Effect.


 






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9.24 No
Bankruptcy Filing. No Loan Party or Subsidiary thereof is contemplating either an Insolvency Proceeding or the liquidation of all
or a major portion of that Loan Party’s or that Subsidiary’s assets or property, and no Loan Party or Subsidiary thereof
has any knowledge of any Person contemplating an Insolvency Proceeding against any Loan Party or Subsidiary thereof.


 


9.25  Name; Jurisdiction of Organization; Organizational ID Number; Chief Place of Business; Chief Executive Office; FEIN. Schedule
9.25 sets forth a complete and accurate list of (a) the exact legal name of each Loan Party and Subsidiary thereof, (b) the jurisdiction
of organization of each Loan Party and Subsidiary thereof, (c) the organizational identification number of Loan Party and Subsidiary thereof
(or indicates that that Loan Party or Subsidiary has no organizational identification number), (d) each place of business of each Loan
Party and Subsidiary thereof; (e) the chief executive office of each Loan Party and Subsidiary thereof, and (f) the federal employer identification
number (or equivalent identifying designation) of Loan Party and Subsidiary thereof.


 


9.26  Locations of Collateral. There is no location at which any Loan Party has any tangible Collateral (except for inventory
in transit in the ordinary course of business) other than those locations listed on Schedule 9.26. Schedule 9.26 contains
a true, correct, and complete list, as of the Closing Date and the date of each Compliance Certificate (as such Schedule may be supplemented
thereby) delivered in connection with financial statements provided pursuant to Section 10.1.2 of the names and addresses of each
warehouse at which Collateral of each Loan Party is stored. None of the receipts received by any Loan Party or Subsidiary thereof from
any warehouse states that the goods covered thereby are to be delivered to bearer or to the order of a named Person or to a named Person
and that named Person’s assigns.


 


9.27 Security
Interests. The Guaranty and Collateral Agreement and the Mexican Collateral Agreements each create in favor of Administrative Agent,
for the benefit of Administrative Agent and the Lenders, a legal, valid, and enforceable security interest in the Collateral, in each
case, subject to what is provided below. Upon (a) the filing of the UCC-1 financing statements with respect to AgileThought, Administrative
Agent taking possession of any certificates or instruments representing or evidencing Collateral to the extent required by the UCC with
respect to AgileThought, the execution and delivery of Control Agreements with respect to Deposit Accounts and the recording of the collateral
assignments referred to in the Guaranty and Collateral Agreement in the United States Patent and Trademark Office with respect to AgileThought,
and (b) proper registration of (i) an executed contribution agreement to the Mexican Security Trust and the transfer of all the intellectual
property owned by Mexican Subsidiaries (x) before the Mexican Sole Registry of Liens over Movable Assets (Registro Único de
Garantías Mobiliarias) and the Mexican Industrial Property Institute (Instituto Mexicano de la Propiedad Industrial)
as expressly provided in such contribution agreement, and (z) in the partners registry book (libro especial de socios) of AN Extend,
with respect to the transfer of title of the AN Extend Equity Interest in favor of the trustee of the Mexican Security Trust, as expressly
provided in the contribution agreement; (ii) the AN Extend Pledge without Transfer of Possession Agreement before the Mexican Sole Registry
of Liens over Movable Assets; and (iii) the security interest created pursuant to the Mexican AN Extend Equity Partnership Interest Pledge
Agreement in the partners’ registry book of AN Extend, the security interests in and Liens on the Collateral granted under the
Guaranty and Collateral Agreement and the Mexican Collateral Documents, respectively, are perfected, first-priority security interests,
and no further recordings or filings are or will be required in connection with the creation, perfection, or enforcement of those security
interests and Liens, other than (a) the filing of continuation statements in accordance with applicable law, (b) the recording of the
collateral assignments referred to in the Guaranty and Collateral Agreement in the United States Patent and Trademark Office and the
United States Copyright Office, as applicable, with respect to after-acquired U.S. patent and trademark applications and registrations
and U.S. copyrights, and (c) the recordation of appropriate evidence of the security interest in the appropriate foreign registry with
respect to all foreign intellectual property.


 






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9.28 No
Default. No Default or Event of Default exists or would result from the incurrence by any Loan Party or Subsidiary thereof of any
Debt hereunder or under any other Loan Document.


 


9.29 Hedging
Obligations. No Loan Party or Subsidiary thereof is a party to, nor will it be a party to, any Hedging Agreement or incur any Hedging
Obligations, other than Hedging Obligations permitted under Section 11.1(k).


 


9.30  OFAC. Each Loan Party and each Subsidiary and Affiliate thereof is and will remain in compliance in all material respects
with all U.S. economic sanctions laws, Executive Orders and implementing regulations as promulgated by the U.S. Treasury Department’s
Office of Foreign Assets Control (“OFAC”), and all applicable anti-money laundering and counter-terrorism financing
provisions of the Bank Secrecy Act and all regulations issued pursuant to it. No Loan Party or Subsidiary or Affiliate thereof is (a)
a Person designated by the U. S. government on the list of the Specially Designated Nationals and Blocked Persons (the “SDN List”)
with which a U.S. Person cannot deal with or otherwise engage in business transactions; (b) a Person who is otherwise the target of U.S.
economic sanctions laws such that a U.S. Person cannot deal or otherwise engage in business transactions with that Person; or (c) controlled
by (including, without limitation, by virtue of that Person being a director or owning voting shares or interests), or acts, directly
or indirectly, for or on behalf of, any Person on the SDN List or a foreign government that is the target of U.S. economic sanctions prohibitions
such that the entry into, or performance under, this Agreement or any other Loan Document would be prohibited under U.S. law.


 


9.31 Patriot
Act. Each Loan Party, each of its Subsidiaries and each of their Affiliates are in compliance with (a) the Trading with the
Enemy Act, and each of the foreign assets control regulations of the United States Treasury Department (31 CFR, Subtitle B Chapter
V, as amended) and any other enabling legislation or executive order relating thereto, (b) the USA Patriot Act, Title III of Pub. L.
107-56, signed into law October 26, 2001 (the “Patriot Act”), and (c) other federal or state laws relating to
“know your customer” and anti-money laundering rules and regulations. No part of the proceeds of any Loan will be
used directly or indirectly for any payments to any government official or employee, political party, official of a political party,
candidate for political office, or anyone else acting in an official capacity, in order to obtain, retain or direct business or
obtain any improper advantage, in violation of the United States Foreign Corrupt Practices Act of 1977.


 






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9.32  Anti-Terrorism Laws.


 


(a)
No Loan Party (and, to the knowledge of each Loan Party, no joint venture or Subsidiary or Affiliate thereof) is in violation in
any material respects of any United States Requirements of Law relating to terrorism, sanctions or money laundering (the “Anti-Terrorism
Laws”), including the United States Executive Order No. 13224 on Terrorist Financing (the “Anti-Terrorism Order”)
and the Patriot Act.


 


(b)
No Loan Party (and, to the knowledge of each Loan Party, no joint venture or Subsidiary or Affiliate thereof) (i) is listed in
the annex to, or is otherwise subject to the provisions of, the Anti-Terrorism Order, (ii) is owned or controlled by, or acting for or
on behalf of, any person listed in the annex to, or is otherwise subject to the provisions of, the Anti-Terrorism Order, (iii) commits,
threatens or conspires to commit or supports “terrorism” as defined in the Anti-Terrorism Order or (iv) is named as a “specially
designated national and blocked person” in the most current list published by OFAC.


 


(c)
No Loan Party (and, to the knowledge of each Loan Party, no joint venture or Subsidiary or Affiliate thereof) (i) conducts any
business or engages in making or receiving any contribution of funds, goods or services to or for the benefit of any person described
in clauses (b)(i) through (b)(iv) above, (ii) deals in, or otherwise engages in any transactions relating to, any property
or interests in property blocked pursuant to the Anti-Terrorism Order or (iii) engages in or conspires to engage in any transaction
that evades or avoids, or has the purpose of evading or avoiding, or attempts to violate, any of the prohibitions set forth in any Anti-Terrorism
Law.


 


9.33  4th Source Related Agreements/4th Source Related Transactions.


 


(a)
Borrower Representative has heretofore furnished Administrative Agent true and correct copies of the 4th Source Related Agreements.


 


(b)
Each Loan Party and Subsidiary thereof (and, to each Loan Party’s knowledge, each other party to the 4th Source Related Agreements)
has duly taken all necessary corporate, partnership or other organizational action to authorize the execution, delivery and performance
of the 4th Source Related Agreements and the consummation of transactions contemplated thereby.


 






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(c)
The 4th Source Related Transactions comply and will comply with, in all material respects, all applicable legal requirements, and
all necessary governmental, regulatory, creditor, shareholder, partner and other material consents, approvals and exemptions required
to be obtained by the Loan Parties and their Subsidiaries (and, to each Loan Party’s knowledge, each other party to the 4th Source
Related Agreements in connection with the 4th Source Related Transactions) will be, prior to consummation of the 4th Source Related Transactions,
duly obtained and will be in full force and effect. As of the Closing Date, all applicable waiting periods with respect to the 4th Source
Related Transactions have expired without any action being taken by any competent Governmental Authority which restrains, prevents or
imposes material adverse conditions upon the consummation of the 4th Source Related Transactions.


 


(d)
The execution and delivery of the 4th Source Related Agreements does not, and the consummation of the 4th Source Related Transactions
will not, in any material respects, violate any statute or regulation of the United States (including any securities law) or of any state
or other applicable jurisdiction, or any order, judgment or decree of any court or governmental body binding on any Loan Party or Subsidiary
thereof, to any Loan Party’s knowledge, any other party to the 4th Source Related Agreements, or result in a breach of, or constitute
a default under, any material agreement, indenture, instrument, or other document, or any judgment, order, or decree, to which any Loan
Party or Subsidiary thereof is a party or by which any Loan Party or Subsidiary thereof is bound or, to any Loan Party’s knowledge,
to which any other party to the 4th Source Related Agreements is a party or by which any such party is bound.


 


(e)
No statement or representation made in the 4th Source Related Agreements by Loan Party or Subsidiary thereof contains any untrue
statement of a material fact or omits to state any material fact required to be stated therein or necessary in order to make the statements
made therein, in light of the circumstances under which they are made, not misleading.


 


9.34  AgileThought Related Agreements/AgileThought Related Transactions.


 


(a)
Borrower Representative has heretofore furnished Administrative Agent true and correct copies of the AgileThought Related Agreements.


 


(b) Each
Loan Party and Subsidiary thereof (and, to each Loan Party’s knowledge, each other party to the AgileThought Related
Agreements) has duly taken all necessary corporate, partnership or other organizational action to authorize the execution, delivery
and performance of the AgileThought Related Agreements and the consummation of transactions contemplated thereby.


 






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(c)
The AgileThought Related Transactions comply and will comply with, in all material respects, all applicable legal requirements,
and all necessary governmental, regulatory, creditor, shareholder, partner and other material consents, approvals and exemptions required
to be obtained by the Loan Parties and their Subsidiaries (and, to each Loan Party’s knowledge, each other party to the AgileThought
Related Agreements in connection with the AgileThought Related Transactions) will be, prior to consummation of the AgileThought Related
Transactions, duly obtained and will be in full force and effect. As of the Closing Date, all applicable waiting periods with respect
to the AgileThought Related Transactions have expired without any action being taken by any competent Governmental Authority which restrains,
prevents or imposes material adverse conditions upon the consummation of the AgileThought Related Transactions.


 


(d)
The execution and delivery of the AgileThought Related Agreements does not, and the consummation of the AgileThought Related Transactions
will not, in any material respects, violate any statute or regulation of the United States (including any securities law) or of any state
or other applicable jurisdiction, or any order, judgment or decree of any court or governmental body binding on any Loan Party or Subsidiary
thereof, to any Loan Party’s knowledge, any other party to the AgileThought Related Agreements, or result in a breach of, or constitute
a default under, any material agreement, indenture, instrument, or other document, or any judgment, order, or decree, to which any Loan
Party or Subsidiary thereof is a party or by which any Loan Party or Subsidiary thereof is bound or, to any Loan Party’s knowledge,
to which any other party to the AgileThought Related Agreements is a party or by which any such party is bound.


 


(e)
No statement or representation made in the AgileThought Related Agreements by Loan Party or Subsidiary thereof contains any untrue
statement of a material fact or omits to state any material fact required to be stated therein or necessary in order to make the statements
made therein, in light of the circumstances under which they are made, not misleading.


 


9.35 Holdings
Representations. None of the Holding Companies have (a) entered into any agreement (including any agreement for the incurrence
or assumption of Debt, any purchase, sale, lease or exchange of any property or the rendering of any service), between itself and
any other Person, other than the Loan Documents to which it is a party, the Second Lien Loan Documents to which it is a party, the
4th Source Related Agreements to which it is a party, the AgileThought Related Agreements to which it is a party, and its governing
documents (collectively, the “Holdings Documents”), (b) engaged in any business or conduct any activity
(including the making of any Investment or payment) or transfer any of its assets, other than the making of Investments in a
Borrower existing on the Closing Date (as set forth on Schedule 11.9) and entering into and performing its obligations as
“Borrower” (as defined in the Second Lien Loan Agreement), (ii) the performance of its obligations under the
Holdings Documents in accordance with the terms thereof, and (iii) the performance of ministerial activities and the payment of
taxes and administrative fees, or (c) consolidated or merged with or into any other Person.


 






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9.36  Subordinated Debt. The subordination provisions of the documents evidencing or relating to Subordinated Debt and each Subordination
Agreement are enforceable against the holders of the Subordinated Debt and the other third parties to such Subordination Agreements by
Administrative Agent and the Lenders. All Obligations constitute senior Debt entitled to the benefits of the subordination provisions
contained in the documents evidencing or relating to Subordinated Debt and each Subordination Agreement. No Loan Party or Subsidiary thereof
has any Subordinated Debt other than its obligations under the Master Intercompany Note. Each Loan Party and Subsidiary thereof acknowledges
that Administrative Agent and each Lender are entering into this Agreement and are extending the Commitments and making the Loans in reliance
upon the subordination provisions of the documents evidencing or relating to Subordinated Debt, each Subordination Agreement and this
Section 9.36.


 


 SECTION 10: AFFIRMATIVE COVENANTS.




 


Until Payment in Full, each
Loan Party agrees that, unless at any time the Required Lenders shall otherwise expressly consent in writing, it shall, and shall cause
each Subsidiary thereof to:


 


10.1 Reports,
Certificates and Other Information. Furnish or cause Borrower Representative to furnish to Administrative Agent and each Lender:


 


10.1.1
Annual Report. Promptly when available and in any event within 120 days after the close of each Fiscal Year (a) a copy of
the annual audit report of the Consolidated Group for such Fiscal Year, including consolidated balance sheets and statements of earnings
and cash flows of the Consolidated Group as at the end of such Fiscal Year certified without adverse reference to going concern value
and without qualification by independent auditors of recognized standing selected by Borrowers and reasonably acceptable to Administrative
Agent, and (b) a balance sheet of the Consolidated Group as of the end of that Fiscal Year and statement of earnings and cash flows for
the Consolidated Group for that Fiscal Year, certified by a Senior Officer of Borrower Representative.


 


10.1.2
Interim Reports. Promptly when available and in any event within 30 days after the end of each month, the consolidated balance
sheets of the Consolidated Group as of the end of such month, together with (a) consolidated statements of earnings and a consolidated
statement of cash flows for that month and for the period beginning with the first day of that Fiscal Year and ending on the last day
of that month, (b) a comparison with the corresponding period of the previous Fiscal Year and a comparison with the budget for that period
of the current Fiscal Year, (c) a management discussion and analysis, in the cases of clauses (a) through (c) all certified
by a Senior Officer of Borrower Representative, and (d) a calculation, in form and substance reasonably satisfactory to the Administrative
Agent, of the number of people employed on a full-time basis by the members of the Consolidated Group as of the end of such month.


 






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10.1.3 Compliance
Certificates. Contemporaneously with the furnishing of a copy of each annual audit report pursuant to Section 10.1.1 and
each set of quarterly statements pursuant to Section 10.1.2, a duly completed compliance certificate in the form of Exhibit
C, with appropriate insertions, dated the date of such annual report or such quarterly statements and signed by a Senior Officer
of the Borrower Representative, containing (a) a computation of each of the financial ratios and restrictions set forth in Section
11.12, (b) a certification to the effect that that Senior Officer has not become aware of any Default or Event of Default that
has occurred and is continuing or, if there is any such event, describing it and the steps, if any, being taken to cure it and a
certification to the effect that that Senior Officer has not become aware of any Default or Event of Default that has occurred and
is continuing or, if there is any such event, describing it and the steps, if any, being taken to cure it, and (c) a written
statement of the management of the Consolidated Group setting forth a discussion of the financial condition, changes in financial
condition, and results of operations of the Consolidated Group.


 


10.1.4
Reports to the SEC and to Shareholders. Promptly upon the filing or sending thereof, copies of all regular, periodic, or
special reports of any Loan Party or Subsidiary thereof filed with the SEC; copies of all registration statements of any Loan Party or
Subsidiary thereof filed with the SEC (other than on Form S-8); and copies of all proxy statements or other communications made to security
holders of any Loan Party or Subsidiary thereof generally.


 


10.1.5
Notice of Default, Litigation and ERISA Matters. Promptly upon becoming aware of any of the following, written notice describing
the same and the steps being taken by each Loan Party or the Subsidiary affected thereby with respect thereto:


 


(a)
the occurrence of a Default or an Event of Default;


 


(b)
the commencement of, or any material development in, any litigation or proceeding affecting any Loan Party or Subsidiary thereof
or their respective property (i) in which the amount of damages claimed is $500,000 (or its equivalent in another currency or currencies)
or more in the aggregate for all such litigations or proceedings, (ii) in which the relief sought is an injunction or other stay of the
performance of this Agreement or any other Loan Document, or (iii) which, if adversely determined, could reasonably be expected to have
a Material Adverse Effect;


 






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(c) (i)
the institution of any steps by any member of the Controlled Group or any other Person to terminate any Pension Plan, (ii) the
failure of any member of the Controlled Group to make a required contribution to any Pension Plan (if that failure is sufficient to
give rise to a Lien under Section 303(k) of ERISA) or to any Multiemployer Pension Plan; (iii) the taking of any action with respect
to a Pension Plan that could result in the requirement that any Loan Party or Subsidiary thereof furnish a bond or other security to
the PBGC or that Pension Plan, (iv) the occurrence of any event with respect to any Pension Plan or Multiemployer Pension Plan that
could result in the incurrence by any member of the Controlled Group of any material liability, fine, or penalty (including any
claim or demand for withdrawal liability or partial withdrawal from any Multiemployer Pension Plan), (v) any material increase in
the contingent liability of any Borrower with respect to any post-retirement welfare benefit plan or other employee benefit plan of
any Loan Party or Subsidiary thereof; or (vi) any notice that any Multiemployer Pension Plan is in reorganization, that increased
contributions may be required to avoid a reduction in plan benefits or the imposition of an excise tax, that any such plan is or has
been funded at a rate less than that required under Section 412 of the Code, that any such plan is or may be terminated, or that any
such plan is or may become insolvent;


 


(d)
any cancellation or material change in any insurance maintained (or required to be maintained) by any Loan Party or Subsidiary
thereof;


 


(e)
any violation of, or non-compliance with, any material requirement of law by any Loan Party or Subsidiary thereof;


 


(f)
any other event (including (i) any violation of any Environmental Law or the assertion of any Environmental Claim or (ii) the enactment
or effectiveness of any law, rule or regulation) which would reasonably be expected to have a Material Adverse Effect; or


 


10.1.6
Real Estate. Promptly upon any Loan Party or Subsidiary thereof acquiring or leasing any real property after the Closing
Date, an updated version of Schedule 9.17 showing information as of the date of delivery.


 


10.1.7
Management Reports. Promptly upon receipt thereof, copies of all detailed financial and management reports submitted to
each Loan Party or Subsidiary thereof by independent auditors in connection with each annual or interim audit made by such auditors of
the books of such Loan Party or Subsidiary.


 


10.1.8 Projections.
As soon as practicable, and in any event not later than 30 days before the commencement of each Fiscal Year, commencing with the
Fiscal Year ending December 31, 2019, financial projections for the Consolidated Group for such Fiscal Year (including a monthly
operating and cash flow budgets and a Capital Expenditures budget) prepared in a manner consistent with the Pre-Closing Projections
or otherwise in a manner reasonably satisfactory to Administrative Agent, accompanied by a certificate of a Senior Officer of
Borrower Representative to the effect that (a) the projections were prepared by the Consolidated Group in good faith. (b) the
Consolidated Group has a reasonable basis for the assumptions contained in the projections, as of the date of delivery, and (c) the
projections have been prepared in accordance with those assumptions (it being recognized by Administrative Agent and the Lenders
that any projections and forecasts provided by the Borrower Representative are based on good-faith estimates and assumptions
believed by the Borrower Representative to be reasonable as of the date of the applicable projections or assumptions and that actual
results during the period or periods covered by any such projections and forecasts may differ materially from projected or
forecasted results).


 






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10.1.9
Subordinated Debt And Related Transaction Notices. Promptly following receipt, copies of any material notices (including
notices of default or acceleration and any amendments, modifications, restatements, or supplements) received (a) from any holder, agent,
or trustee of, under or with respect to any Subordinated Debt or any Earn-Out Obligations (including, without limitation, the Second Lien
Debt and Permitted AgileThought Earn-out Obligations), (b) any Material Contract, (c) in connection with the 4th Source Related Agreements
or the 4th Source Related Transactions, or (d) in connection with the AgileThought Related Agreements or the AgileThought Related Transactions.


 


10.1.10  New Subsidiaries. Within fifteen (15) Business Days following the occurrence thereof, notice of the formation or acquisition of
any Subsidiary, including, without limitation, any Foreign Subsidiary (whether or not constituting an Excluded Foreign Subsidiary).


 


10.1.11  Other Information. Promptly from time to time, such other information (including, without limitation, business or financial
data, reports, appraisals and projections) concerning any of the Loan Parties and their Subsidiaries or their respective properties or
businesses as any Lender or Administrative Agent may reasonably request.


 


10.2 Books,
Records and Inspections; Electronic Reporting System; Field Examinations and Appraisals. (a) Keep, and cause each other Loan
Party and Subsidiary thereof to keep, its books and records in accordance with sound business practices sufficient to allow the
preparation of financial statements in accordance with GAAP, (b) permit, and cause each and Loan Party and Subsidiary thereof to
permit, any Lender or Administrative Agent or any representative, agent, or advisor thereof to inspect the properties and operations
of the Loan Parties and their Subsidiaries, (c) permit, and cause each Loan Party and Subsidiary thereof to permit, at any
reasonable time and with reasonable notice (or at any time without notice if an Event of Default exists), any Lender or
Administrative Agent or any representative, agent, or advisor thereof to visit any or all of its offices, to discuss its financial
matters with its officers and its independent auditors (and each Loan Party and Subsidiary thereof hereby authorizes all such
independent auditors to discuss those financial matters with any Lender or Administrative Agent or any representative, agent, or
advisor thereof) and to examine (and photocopy extracts from) any of its books or other records, and (d) permit, and cause each Loan
Party and Subsidiary thereof to permit, Administrative Agent and its representatives, agents, and advisors to inspect the inventory
and other tangible assets of the Loan Parties and their Subsidiaries, to perform appraisals of the equipment of the Loan Parties and
their Subsidiaries, and to inspect, audit, conduct physical counts and perform valuations thereof, and to audit, check and make
copies of and extracts from the books, records, computer data, computer programs, journals, orders, receipts, correspondence and
other data relating to inventory, accounts, and any other Collateral (each such visit, discussion, examination, inspection,
valuation, appraisal and audit referred to in clauses (b) through (d), collectively, an
“Examination”). All such Examinations by Administrative Agent and its representatives, agents, and advisors will
be at Borrowers’ expense, except that so long as no Default or Event of Default has occurred and is continuing, Borrowers will
not be required to reimburse Administrative Agent for more than one such Examination each Fiscal Year (provided that, for
avoidance of doubt, any Examination conduction in connection with the execution of this Agreement shall not count against any such
cap).


 






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10.3  Maintenance of Property; Insurance.


 


(a)
Keep, and cause each Loan Party and Subsidiary thereof to keep, all property used and necessary in the business of the Loan Parties
and their Subsidiaries in good working order and condition, ordinary wear and tear excepted.


 


(b)
Maintain, and cause each Loan Party and Subsidiary thereof to maintain, with responsible insurance companies, all insurance coverage
as may be required by any law or governmental regulation or court decree or order applicable to it, general liability insurance (and,
subject to Section 10.13, business interruption insurance) in such amounts and duration, and with such deductibles, as are customary
for companies of similar size and in similarly industries as the Loan Parties and consistent with past practices of the Loan Parties and
their Subsidiaries, and all other insurance, to such extent and against such hazards and liabilities, as is customarily maintained by
companies similarly situated, but which must insure against all risks and liabilities of the type identified on Schedule 9.16;
and, upon request of Administrative Agent or any Lender, furnish to Administrative Agent or that Lender original or electronic copies
of policies evidencing that insurance and a certificate setting forth in reasonable detail the nature and extent of all insurance maintained
by the Loan Parties and their Subsidiaries. Borrowers shall cause each issuer of an insurance policy in respect of any Loan Party to provide
Administrative Agent with an endorsement (i) showing Administrative Agent as lender’s loss payee with respect to each policy of
property or casualty insurance and naming Administrative Agent as an additional insured with respect to each policy of liability insurance,
(ii) providing that 30 days’ notice will be given to Administrative Agent prior to any cancellation of, material reduction or change
in coverage provided by or other material modification to that policy, and (iii) reasonably acceptable in all other respects to Administrative
Agent. Each Loan Party and Subsidiary thereof shall, subject to Section 10.13, execute and deliver to Administrative Agent a collateral
assignment, in form and substance satisfactory to Administrative Agent, of each business interruption insurance policy maintained by that
Loan Party.


 


(c)
Unless Borrowers provide Administrative Agent with evidence of the insurance coverage required by this Agreement, Administrative
Agent may purchase insurance at Borrowers’ expense, after notice to Borrower Representative, to protect Administrative Agent’s
and the Lenders’ interests in the Collateral. This insurance may, but need not, protect any Loan Party’s interests. The coverage
that Administrative Agent purchases might not pay any claim that is made against any Loan Party in connection with the Collateral. Borrowers
may later cancel any insurance purchased by Administrative Agent, but only after providing Administrative Agent with evidence that Borrowers
have obtained insurance as required by this Agreement. If Administrative Agent purchases insurance for the Collateral, Borrowers will
be responsible for the costs of that insurance, including interest and any other charges that might be imposed with the placement of the
insurance, until the effective date of the cancellation or expiration of the insurance. The costs of the insurance may be added to the
principal amount of the Loans owing under this Agreement. The costs of the insurance may be more than the cost of the insurance the Loan
Parties might be able to obtain on their own.


 






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10.4  Compliance with Laws; Payment of Taxes and Liabilities.


 


(a)
Comply, and cause each of the Loan Parties and their Subsidiaries to comply, in all respects with all applicable Requirements of
Law and Permits of any Governmental Authority having jurisdiction over it, its business, or its properties, except where failure to comply
would not reasonably be expected to have a Material Adverse Effect.


 


(b)
Without limiting Section 10.4(a), ensure, and cause each of the Loan Parties and their Subsidiaries to ensure, that no Person
who owns a controlling interest in or otherwise controls any of the Loan Parties and their Subsidiaries is (i) listed on the SDN List
maintained by OFAC and/or any other similar lists maintained by OFAC pursuant to any authorizing statute, Executive Order, or regulation;
or (ii) a Person designated under Section 1(b), (c), or (d) of the Anti-Terrorism Order, any related enabling legislation, or any other
similar Executive Orders.


 


(c)
Without limiting Section 10.4(a), comply, and cause each of the Loan Parties and their Subsidiaries to comply, with all
applicable Bank Secrecy Act and anti-money laundering laws and regulations.


 


(d) Pay,
and cause each of the Loan Parties and their Subsidiaries to pay, prior to delinquency, all material taxes and other governmental
charges against it or any of its property, as well as claims of any kind which, if unpaid, could become a Lien on any of its
property, but none of the Loan Parties and their Subsidiaries will be required under this Section 10.4(d) to pay any such tax or
charge so long as that Loan Party or that Subsidiary is contesting the validity thereof in good faith by appropriate proceedings and
has set aside on its books adequate reserves with respect thereto in accordance with GAAP, and, in the case of a claim that could
become a Lien on any Collateral, those contest proceedings stay the foreclosure of that Lien or the sale of any portion of the
Collateral to satisfy that claim.


 


(e)
Within thirty (30) days of any owner of Intermediate Holdings filing a final U.S. federal income tax return for a taxable year
(to the extent required to do so), certify as to the Permitted Tax Distributions made by Intermediate Holdings to such owner during such
taxable year.


 






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10.5  Maintenance of Existence, etc. Maintain and preserve, and (subject to Section 11.4) cause each other Loan Party to
maintain and preserve, (a) its existence and good standing in the jurisdiction of its organization and (b) its qualification to do business
and good standing in each jurisdiction where the nature of its business makes that qualification necessary (other than any such jurisdictions
in which the failure to be qualified or in good standing could not reasonably be expected to have a Material Adverse Effect).


 


10.6  Use of Proceeds. Use the proceeds of the Loans and the Letters of Credit: (a) to fund the AgileThought Acquisition and other
Permitted Acquisitions, and the transaction fees and expenses related thereto, (b) to repay the Debt to be Repaid, and (c) to finance
the ongoing general corporate needs of the Borrowers; provided, however, that the proceeds of the Incremental Term
Loans may only be used to pay all or a portion of the cash purchase price to be paid to consummate an Acquisition that is consented to
by the Administrative Agent, in its discretion, that is being paid on the closing date of such Acquisition. Not use or permit any proceeds
of any Loan to be used, either directly or indirectly, for the purpose, whether immediate, incidental or ultimate, of “purchasing
or carrying” any Margin Stock. Not use or permit any proceeds of any Loan to be used, either directly or indirectly, or lend, contribute
or otherwise make available such Loan or the proceeds of any Loan to any Person to fund any activities of or business with any Person,
or in a Designated Jurisdiction that, at the time of such funding, is the subject of Sanctions, or in any manner that will result in a
violation by any Person (including any Person participating in the transaction, whether as Lender, Administrative Agent or otherwise)
of Sanctions.


 


10.7  Employee Benefit Plans.


 


(a)
In the event any Loan Party or a member of its Controlled Group sponsors, maintains, or has any liability with respect to a Pension
Plan, maintain, and cause each other member of the Controlled Group to maintain, each Pension Plan in substantial compliance with all
applicable requirements of law and regulations.


 


(b)
In the event any Loan Party or a member of its Controlled Group has any liability with respect to a Multiemployer Pension Plan,
make, and cause each other member of the Controlled Group to make, on a timely basis, all required contributions to any Multiemployer
Pension Plan.


 


(c)
In the event any Loan Party or a member of its Controlled Group sponsors, maintains, or has any liability with respect to a Pension
Plan or a Multiemployer Pension Plan, not, and not permit any other member of the Controlled Group to (i) seek a waiver of the minimum
funding standards of ERISA, (ii) terminate or withdraw from any Pension Plan or Multiemployer Pension Plan or (iii) take any other action
with respect to any Pension Plan that would reasonably likely be expected to entitle the PBGC to terminate, impose liability in respect
of, or cause a trustee to be appointed to administer, any Pension Plan, unless the actions or events described in clauses (i),
(ii) and (iii) individually or in the aggregate would not have a Material Adverse Effect.


 






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10.8  Environmental Matters. If any release or threatened release or other disposal of Hazardous Substances occurs or has occurred
on any real property or any other assets of any Loan Party or Subsidiary thereof, cause (and cause each other Loan Party and Subsidiary
to cause) the prompt containment and removal of those Hazardous Substances and the remediation of that real property or other assets as
necessary to comply with all applicable Environmental Laws and to preserve in all material respects the value of that real property or
other assets. Without limiting the generality of the foregoing, comply (and cause each other Loan Party and Subsidiary thereof to comply)
with any applicable federal or state judicial or administrative order requiring the performance at any real property of any of the Loan
Parties or their Subsidiaries of activities in response to the release or threatened release of a Hazardous Substance. To the extent that
the transportation of Hazardous Substances is permitted by this Agreement, dispose (and cause each other Loan Party and Subsidiary thereof
to dispose) of all Hazardous Substances, or of any other wastes, only at licensed disposal facilities operating in compliance with Environmental
Laws.


 


10.9 Further
Assurances. Take, and cause each of its Subsidiaries and the Subsidiaries of Ultimate Holdings (other than Excluded Foreign Subsidiaries)
to take, all actions as are necessary or as Administrative Agent or the Required Lenders reasonably request from time to time to ensure
that the Obligations of each Loan Party and its Subsidiaries under the Loan Documents are (a) secured by a first priority perfected Lien
in favor of Administrative Agent (subject only to Permitted Liens) on substantially all of the assets of each Loan Party and Subsidiary
thereof (other than Excluded Foreign Subsidiaries), including any Subsidiary acquired or created after the Closing Date (and, in the
case of all Loan Parties and their Subsidiaries organized under the laws of, or with assets located in, Mexico, subject to the relevant
Mexican Collateral Agreements); and (b) guaranteed by each Loan Party and Subsidiary thereof (other than Excluded Foreign Subsidiaries),
including any Subsidiary acquired or created after the Closing Date, in each case as Administrative Agent may determine in its discretion,
including (i) the execution of a joinder in the form of Exhibit E, (ii) the execution and delivery of guaranties, security agreements,
pledge agreements, Mortgages, deeds of trust, financing statements, opinions of counsel and other documents (including, without limitation,
any documents in connection with depositing any assets of each Loan Party and Subsidiary (other than Excluded Foreign Subsidiaries) with
assets located in Mexico (including all accounts receivable other than the Specified Mexican Receivables), into the Mexican Security
Trust or the Mexican Administration Trust, in accordance with their respective terms), in each case in form and substance satisfactory
to Administrative Agent in its discretion, and the filing or recording of any of the foregoing; provided that with respect to
all account receivables of account debtors of the Mexican Subsidiaries that were not account debtors on the Closing Date, the Loan Parties
and their Subsidiaries shall take best efforts to make such account receivables subject to the Mexican Administration Trust, (iii) the
delivery of certificated securities and other Collateral with respect to which perfection is obtained by possession, and (iv) with respect
to any fee owned real property acquired by any Borrower or any Subsidiary (other than Excluded Foreign Subsidiaries) after the Closing
Date having a fair market value in excess of $1,000,000, the delivery (to the extent requested by Administrative Agent) within 30 days
after the date that real property was acquired (or such longer period Administrative Agent may provide in its sole discretion) of a duly
executed Mortgage with respect to that real property providing for a fully perfected Lien, in favor of Administrative Agent, in all right,
title and interest of the applicable Loan Party in that real property, together with all Mortgage-Related Documents and a legal opinion
of special counsel for the applicable Loan Party for the state or jurisdiction in which that real property is located in form and substance
acceptable to Administrative Agent in its discretion after the Closing Date, the delivery within 30 days after the date such real property
was acquired (or such longer period as Administrative Agent may provide in its discretion) of a Mortgage, the Mortgage-Related Documents,
and a legal opinion of special counsel for the applicable Loan Party for the state or jurisdiction in which that real property is located
in form and substance acceptable to Administrative Agent in its discretion; provided, however, that notwithstanding anything to the contrary
contained in this Section 10.9, the Specified Mexican Receivables shall not be required to be transferred to or deposited into
the Mexican Administration Trust or the Mexican Security Trust but shall instead be pledged under the relevant Mexican Pledge Without
Transfer of Possession Agreements.


 






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10.10 Deposit
Accounts. On and after the 45th calendar day after the Closing Date, unless Administrative Agent otherwise consents in writing, maintain,
and cause each other Loan Party to maintain, all of their deposit accounts and securities accounts located in the United States, other
than Excluded Deposit Accounts, with an institution that has entered into one or more Control Agreements with Administrative Agent and
the applicable Loan Party granting “control” (as defined in the UCC) of each applicable account to Administrative Agent.


 


10.11 Excluded Foreign Subsidiaries. Not create, form, or acquire, or hold any Equity Interests of any Excluded Foreign Subsidiary
other than the Excluded Foreign Subsidiaries in existence on the Original Closing Date or make any other Investment in any Excluded Foreign
Subsidiary on or after the Closing Date other than as permitted under Section 11.9(i).


 


10.12 Repatriation.
Within five (5) Business Days following the last day of each Fiscal Quarter (a) cause all Foreign Subsidiaries to repatriate cash to
a Deposit Account located in the United States and in the name of any Domestic Borrower over which the Administrative Agent has a first
priority perfected Lien by virtue of “control” (as defined in the UCC) of such Deposit Account in the amount equal to the
sum of (i) the aggregate amount of cash on the consolidated balance sheet for all of the Foreign Subsidiaries on such day minus (ii)
$3,000,000; and (b) provide (i) evidence of the amount of such repatriation to such Deposit Account and (y) Borrower Representative’s
calculation of the amount of such repatriation for the applicable Fiscal Quarter, together with supporting documentation, to Administrative
Agent, all in form and substance acceptable to Administrative Agent.


 


10.13 Post-Closing
Matters. Execute and deliver the documents and comply with the requirements set forth on Schedule 10.13, in each case within
the time limits specified on such schedule.


 






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 SECTION 11: NEGATIVE COVENANTS.




 


Until Payment in Full, Ultimate
Holdings and each Loan Party agrees that, unless at any time the Required Lenders shall otherwise expressly consent in writing, it shall:


 


11.1  Debt. Not, and not permit any Loan Party or Subsidiary thereof to, create, incur, assume or suffer to exist any Debt, except
the following (but solely to the extent also permitted under the Second Lien Loan Documents):


 


(a)
Obligations under this Agreement and the other Loan Documents;


 


(b)
prior to the making of the Term Loans, the Debt to be Repaid;


 


(c)
the Second Lien Debt (and any refinancing thereof to the extent permitted under the Second Lien Intercreditor Agreement), so long
as such Debt is subject to the Second Lien Intercreditor Agreement and the outstanding principal amount of such Debt does not, in the
aggregate for all Loan Parties and their Subsidiaries, exceed $25,000,000 plus the aggregate amount of interest on the Second Lien Debt
that has been capitalized or accrued in accordance with the terms of the Second Lien Loan Documents;


 


(d) (i)
Purchase Money Debt incurred (for avoidance of doubt, other than pursuant to an Acquisition) by a Loan Party or Subsidiary
thereof with respect to Equipment that is being acquired (by, and will be used in the ordinary course of business of, such Loan
Party or Subsidiary (and any extension, renewal, or refinancing thereof), and (ii) Capitalized Lease Obligations incurred (for
avoidance of doubt, other than pursuant to an Acquisition) by a Loan Party or Subsidiary thereof with respect to Equipment
that is being acquired by, and will be used in the ordinary course of business of, such Loan Party or Subsidiary (and any extension,
renewal, or refinancing thereof), in the cases of clauses (i) and (ii), in an aggregate principal outstanding amount
for all Loan Parties and their Subsidiaries under this Section 11.1(d) not to exceed the product of (x) $1,500 multiplied
by (y) the number of people (A) employed on a full-time basis by members of the Consolidated Group, and (B) employed by others,
but who are working on a full-time equivalent basis on projects for the Consolidated Group, in each case, as of the last day of the
most recently ended Computation Period for which financial statements have been delivered (or were required to be delivered) to
Administrative Agent under and in accordance with Section 10.1.2;


 


(e)
(i) Permitted Earn-out Obligations, and (ii) Subordinated Debt (other than, for avoidance of doubt, any Second Lien Debt and the
Permitted Earn-out Obligations) incurred after the Closing Date in an aggregate outstanding amount for all Loan Parties and their Subsidiaries
not to exceed $2,000,000 at any time, so long as such Subordinated Debt is subject to a Subordination Agreement;


 






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(f)
unsecured Debt of any Loan Party (other than Intermediate Holdings) to any other Loan Party (other than Intermediate Holdings),
as long as (i) such Debt is evidenced by the Master Intercompany Note and pledged and delivered to Administrative Agent pursuant to the
Loan Documents as additional collateral security for the Obligations and (ii) the obligations under the Master Intercompany Note are subordinated
to the Obligations of Borrowers hereunder on terms and in a manner satisfactory to Administrative Agent, in its discretion (but which
terms shall in any event permit payments to be made to any Loan Party so long as no Event of Default of the type described in Sections
13.1.1 or 13.1.4 shall be continuing);


 


(g)
unsecured Debt in respect of netting services and overdraft protections in connection with Deposit Accounts, in an aggregate outstanding
amount for all Loan Parties and their Subsidiaries under this Section 11.1(g) not to exceed $100,000 at any time;


 


(h)
loans or advances to employees, officers or directors of any Loan Party or any of its Subsidiaries, in an aggregate outstanding
amount for all Loan Parties and their Subsidiaries not to exceed $250,000 in any Fiscal Year, made in the ordinary course of business
for travel and related expenses;


 


(i)
Contingent Liabilities of a Loan Party consisting of guarantees of trade accounts payable of another Loan Party;


 


(j)
unsecured Debt owed to any Person providing worker’s compensation, health, disability or other employee benefits or property,
casualty or liability insurance to the Loan Parties and their Subsidiaries incurred in connection with such Person providing such benefits
or insurance pursuant to customary reimbursement obligations to such Person;


 


(k)
unsecured Hedging Obligations incurred for bona fide hedging purposes and not for speculation with respect to risks arising in
the ordinary course of Borrowers’ business, in an aggregate outstanding amount for all Loan Parties and their Subsidiaries under
this Section 11.1(k) not to exceed $1,000,000 at any time;


 


(l)
unsecured Debt in respect of performance, surety or appeal bonds provided in the ordinary course of business, but excluding (in
each case) Debt incurred through the borrowing of money or Contingent Liabilities in respect thereof;


 






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(m) unsecured,
non-recourse Debt incurred by any Loan Party or Subsidiary thereof to finance the payment of insurance premiums of such Person, in an
aggregate outstanding amount for all Loan Parties and their Subsidiaries under this Section 11.1(m) not to exceed $250,000 at
any time;


 


(n) Debt
described on Schedule 11.1, and any extension, renewal or refinancing thereof so long as the principal amount thereof is not increased;
and


 


(o) Debt
of any Excluded Foreign Subsidiary to any Loan Party in an aggregate amount not to exceed $1,000,000 in the aggregate at any time outstanding
as long as (i) such Debt is evidenced by the Master Intercompany Note and pledged and delivered to Administrative Agent pursuant to the
Loan Documents as additional collateral security for the Obligations and (ii) the obligations under the Master Intercompany Note are
subordinated to the Obligations of Borrowers hereunder on terms and in a manner satisfactory to Administrative Agent, in its discretion
(but which terms shall in any event permit payments to be made to any Loan Party so long as no Event of Default of the type described
in Sections 13.1.1 or 13.1.4 shall be continuing);


 


(p) other
unsecured Debt owed to any Person that is not an Affiliate of any Loan Party or Subsidiary thereof, in an aggregate outstanding amount
for all Loan Parties and their Subsidiaries not to exceed $250,000 at any time.


 


11.2 Liens.
Not, and not permit any Loan Party or Subsidiary thereof to, create or permit to exist any Lien on any of its real or personal properties,
assets or rights of whatsoever nature (whether now owned or hereafter acquired), except the following (but solely to the extent also
permitted under the Second Lien Loan Documents):


 


(a) Liens
in favor of Administrative Agent granted pursuant to the Loan Documents;


 


(b) Liens
on the Collateral securing the Second Lien Debt, so long as such Liens are subject to the Second Lien Intercreditor Agreement;


 


(c) [Intentionally
Omitted];


 


(d) Liens
securing Purchase Money Debt or Capitalized Lease Obligations, in all cases solely to the extent permitted under Section 11.1(d), provided
that any such Lien (i) attaches to the specific property at the time of (or within 20 days following) the original acquisition thereof,
(ii) does not extend to cover any property other than such specific property and any after-acquired property that is affixed thereto,
(iii) does not extend to any Equity Interests in any Person, and (iv) is limited to such specific property and is not a “blanket”
or “all asset” Lien;


 






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(e) Liens
for taxes or other governmental charges not at the time delinquent or thereafter payable without penalty or being diligently contested
in good faith by appropriate proceedings and, in each case, for which it maintains adequate reserves in accordance with GAAP and the
execution or other enforcement of which is effectively stayed;


 


(f) Liens
arising in the ordinary course of business of the Loan Parties and consisting of (i) Liens of carriers, warehousemen, mechanics and materialmen
and other similar Liens imposed by law and (ii) Liens in the form of deposits or pledges incurred in connection with worker’s compensation,
unemployment compensation and other types of social security (excluding Liens arising under ERISA) or in connection with surety bonds,
bids, performance bonds and similar obligations, in the case of clauses (i) and (ii), (x) for sums not overdue for a period
of more than sixty (60) days or which are being diligently contested in good faith by appropriate proceedings, (y) not involving any
advances or borrowed money or the deferred purchase price of property or services, and (z) for which the Loan Parties and their Subsidiaries
maintain adequate reserves in accordance with GAAP and the execution or other enforcement of which is effectively stayed;


 


(g) easements,
rights of way, restrictions (including zoning restrictions), covenants, encroachments, and other similar real estate charges or encumbrances,
minor defects or irregularities in title, and other similar real estate Liens not interfering in any material respect with the ordinary
conduct of the business of any Loan Party or any Subsidiary thereof;


 


(h) leases,
subleases, licenses, or sublicenses of the assets or properties of any Loan Party or Subsidiary thereof, in each case entered into in
the ordinary course of business and not interfering in any material respect with the business of any Loan Party or Subsidiary thereof;


 


(i) customary
set-off rights against depository accounts permitted under this Agreement in favor of banks at which any Loan Party or Subsidiary thereof
maintains any such depository accounts, so long as those set-off rights secure only the obligations of such Loan Party or Subsidiary
to pay ordinary course fees and bank charges;


 


(j) Liens
consisting of precautionary filings of UCC financing statements filed with respect to Operating Leases permitted under this Agreement
and any interest of title of a lessor under any Operating Lease permitted under this Agreement;


 


(k)
attachments, appeal bonds, judgments, and other similar Liens arising in connection with court proceedings, so long as (i) the
aggregate outstanding amount of all such attachments, appeal bonds, judgments, and other similar Liens of all Loan Parties and their
Subsidiaries does not exceed the amount set forth in Section 13.1.8 at any time, and (ii) the execution or other enforcement
of such attachments, appeal bonds, judgments, and other similar Liens is effectively stayed and the claims secured thereby are being
actively contested in good faith and by appropriate proceedings;


 






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(l) as
long as the Loan Parties and their Subsidiaries have complied with Section 10.10 with respect to such Deposit Account, normal
and customary rights of setoff upon deposits of cash in a Deposit Account in favor of banks or other depository institutions at which
such Deposit Account is maintained, which setoff rights (i) only secure the obligations of such Loan Party to pay ordinary course fees
and bank charges, or (ii) are otherwise permitted by any control agreement in favor of Administrative Agent with respect to such Deposit
Account;


 


(m) Liens
described on Schedule 11.2 as of the Closing Date and renewals and extensions thereof solely on the assets subject to such Liens
on the Closing Date; and


 


(n) other
Liens granted to any Person that is not an Affiliate of any Loan Party or Subsidiary thereof in the ordinary course of business, so long
as such Liens secure only Permitted Debt in an aggregate outstanding amount, for all Loan Parties and their Subsidiaries, that does not
exceed $100,000 at any time.


 


11.3 Restricted
Payments. Not, and not permit any Loan Party or Subsidiary thereof to, (a) make any cash or non-cash dividend, distribution, or
payment to any holders of its Equity Interests, (b) purchase or redeem any of its Equity Interests, (c) pay any management fees,
transaction-based fees, or similar fees to any of its equity holders or any Affiliate thereof, (d) make any redemption, prepayment
(whether mandatory or optional), defeasance, repurchase or any other payment in respect of any Subordinated Debt (including, without
limitation, the Second Lien Debt and Permitted Earn-out Obligations) or Earn-Obligations or similar payments, or (e) set aside funds
for any of the foregoing. Notwithstanding the foregoing, solely to the extent permitted by the Second Lien Loan Documents, (i) any
Loan Party may pay dividends or make distributions to a Borrower any other Domestic Subsidiary that is a Loan Party (in each case,
other than to Ultimate Holdings), (ii) any Subsidiary of a Loan Party may pay dividends or make other distributions to any Loan
Party (other than to Intermediate Holdings or Ultimate Holdings) or any Subsidiary of a Loan Party; provided that the
aggregate amount of Restricted Payments made to a Foreign Subsidiary that are not immediately distributed to a Borrower or a
Domestic Subsidiary that is a Loan Party shall not exceed $1,000,000 in the aggregate during any trailing twelve consecutive month
period, (iii) any Loan Party or Subsidiary thereof may make Permitted Tax Distributions, (iv) so long as no Event of Default has
occurred or would result from the making thereof, any Loan Party or Subsidiary thereof may make payments, in an aggregate amount for
all Loan Parties and Subsidiaries not to exceed $250,000 per Fiscal Year, to purchase or redeem Equity Interests of Ultimate
Holdings from officers, directors, and employees of such Loan Party or Subsidiary, (v) any Loan Party or Subsidiary thereof may make
Permitted Earn-out Payments, and (vi) any Loan Party (x) may make the Permitted Second Lien Debt Payments, (y) with respect to
Subordinated Debt other than the Second Lien Debt, to the extent expressly permitted under the applicable Subordination Agreement or
(z) the issuance of Second Lien Equity Interests and the issuance of common shares of Ultimate Holdings upon the exercise
thereof.


 






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11.4 Mergers,
Consolidations, Sales. Not, and not permit any Loan Party or Subsidiary thereof to, (a) be a party to any merger or consolidation,
(b) sell, transfer, dispose of, convey or lease any of its assets or Equity Interests (including the sale of Equity Interests of any
Subsidiary), (c) sell or assign with or without recourse any Accounts, or (d) purchase or otherwise acquire all or substantially all
of the assets or any Equity Interests, or any partnership or joint venture interest in, any other Person or make any Acquisition, in
all cases other than, to the extent also permitted by the Second Lien Loan Documents: (i) any such merger, consolidation, sale,
transfer, acquisition, conveyance, lease, or assignment of or by any Borrower or Subsidiary with and into any Borrower or any Subsidiary
so long as (t) no other provision of this Agreement would be violated thereby, (u) in the case of any such transactions with a Borrower,
a Borrower shall be the surviving Person, (v) in the case of any such transactions with a Domestic Subsidiary, a Domestic Subsidiary
shall be the surviving Person, (w) in the case of any such transactions with a Loan Party, a Loan Party shall be the surviving Person,
(x) Borrower Representative gives Administrative Agent at least 15 days’ prior written notice of such merger or consolidation,
(y) no Default or Event of Default has occurred and is continuing either before or after giving effect to that transaction, and (z) the
Lenders’ rights in any Collateral, including the existence, perfection and priority of any Lien thereon, are not adversely affected
by that merger or consolidation, (ii) Permitted Acquisitions, (iii) Permitted Asset Dispositions, and (iv) an IPO by Ultimate Holdings
otherwise permitted hereunder.


 


11.5 Modification
of Organizational Documents. Not, and not permit any Loan Party or Subsidiary thereof, to allow the charter, by-laws or other organizational
documents of any Loan Party or Subsidiary thereof to be amended or modified in any way which could reasonably be expected to materially
adversely affect the interests of the Lenders (it being understood that any amendment, modification, or waiver increasing or expanding
the payment obligations of any Loan Party will be deemed to be materially adverse to the interests of Lenders). Not change, or allow
any Loan Party or Subsidiary thereof to change, its state of formation or its organizational form.


 


11.6 Transactions
with Affiliates. Not, and not permit any Loan Party or Subsidiary thereof to, enter into, or cause, suffer or permit to exist any
transaction, arrangement or contract with any Affiliate, other than the Second Lien Loan Documents, and, to the extent also permitted
under the Second Lien Loan Documents, (a) those set forth on Schedule 11.6, (b) those permitted by Sections 11.3, 11.4(i),
and 11.9, to the extent so permitted, and (c) loans from AN Extend to IT Global Holding LLC, made solely with the proceeds of
loans made under the Second Lien Loan Agreement to finance the AgileThought Acquisition, (d) the Second Lien Equity Interests and (e)
such other transactions, arrangements and contracts that are on terms which are no less favorable to the Loan Parties than are obtainable
from any Person which is not an Affiliate.


 




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11.7 Inconsistent
Agreements. Not, and not permit any Loan Party or Subsidiary thereof to, enter into any agreement containing any provision which
would (a) be violated or breached by any borrowing by any Borrower hereunder or by the performance by any Loan Party of any of its Obligations
hereunder or under any other Loan Document, (b) prohibit any Loan Party from granting to Administrative Agent and the Lenders, a Lien
on any of its assets, or (c) create or permit to exist or become effective any encumbrance or restriction on the ability of any Subsidiary
to (i) pay dividends or make other distributions to any Borrower or any other Subsidiary, or pay any Debt owed to any Borrower or any
other Subsidiary, (ii) make loans or advances to any Loan Party or (iii) transfer any of its assets or properties to any Loan Party,
other than, in all cases (but solely to the extent also permitted under the Second Lien Loan Documents): (x) customary restrictions
and conditions contained in agreements relating to the sale of all or a substantial part of the assets of any Subsidiary pending such
sale, provided that such restrictions and conditions apply only to the Subsidiary to be sold and such sale is permitted hereunder, (y)
restrictions or conditions imposed by any agreement relating to purchase money Debt, Capital Leases and other secured Debt permitted
by this Agreement if such restrictions or conditions apply only to the property or assets securing such Debt and (z) customary provisions
in leases and other contracts restricting the assignment thereof


 


11.8 Business
Activities; Issuance of Equity. Not, and not permit any Loan Party or Subsidiary thereof to, engage in any line of business, other
than the businesses engaged in on the Original Closing Date and businesses reasonably related thereto, or any line of business that is
reasonably related thereto. Not, and not permit any other Subsidiary to, issue any Equity Interests (provided that Ultimate Holdings
may issue Equity Interests therein pursuant to an IPO or pursuant to the Second Lien Equity Interests so long as no Change of Control
or other Default or Event of Default occurs as a result thereof).


 


11.9 Investments.
Not, and not permit any Loan Party or Subsidiary thereof to, make or permit to exist any Investment in any other Person, except the following
(but solely to the extent also permitted under the Second Lien Loan Documents):


 


(a) contributions
by any Borrower or any Subsidiary thereof to the capital of any Borrower;


 


(b) Investments
(including, without limitation, any Contingent Liabilities) constituting Permitted Debt;


 


(c) Cash
Equivalent Investments (provided that the Cash Equivalent Investments of Loan Parties and their Subsidiaries that are not issued or guaranteed
by the United States Government may not, at any time, exceed $3,000,000 in the aggregate);


 


(d) subject
to Section 10.10, bank deposits in the ordinary course of business;


 


(e)
Investments received in the ordinary course of business pursuant to a Permitted Asset Disposition (i) in securities of Account
Debtors received pursuant to any plan of reorganization or similar arrangement upon the bankruptcy or insolvency of such Account
Debtors, or (ii) in notes received in full or partial satisfaction of Accounts owing from financially troubled Account
Debtors;


 






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(f) Investments
constituting Acquisitions consented to by the Administrative Agent, in its discretion;


 


(g) Investments
in Domestic Subsidiaries of Loan Parties that are themselves Loan Parties on the Closing Date;


 


(h) Investments
listed on Schedule 11.9 as of the Closing Date; and


 


(i) Investments
by any Loan Party in the Excluded Foreign Subsidiaries, in an aggregate amount not to exceed $1,000,000;


 


(j) Investments
by the Borrowers or any Loan Party that is a Domestic Subsidiary in Loan Parties that are Foreign Subsidiaries, (x) permitted pursuant
to Section 11.1(f) or (y) in an aggregate amount not to exceed $3,000,000;


 


(k) Investments
constituting Permitted Acquisitions; and


 


(l) other
Investments in any Person that an Affiliate of any Loan Party or Subsidiary thereof, in an aggregate amount for all Loan Parties and
their Subsidiaries not to exceed $250,000 at any one time.


 


11.10 Restriction
of Amendments to Certain Documents. Not, and not permit any Loan Party or Subsidiary thereof to, amend or otherwise modify, or waive
any rights under any provision of (a) any of the Related Agreements, (b) any of the Second Lien Loan Documents, except to the extent
permitted by the Second Lien Intercreditor Agreement or as contemplated by the definition of Second Lien Equity Interests in Section
1. 1, (c) any document governing the Permitted AgileThought Earn-out Obligations or any Earn-out Obligations, (d) any document governing
any other Subordinated Debt, except, in the case of this clause (d), to the extent permitted under the related Subordination Agreement),
or (e) without the prior written consent of the Administrative Agent, the Faktos/Facultas Trust Documents.


 


11.11 Fiscal
Year. Not, and not permit any Loan Party or Subsidiary thereof to, change its Fiscal Year.


 


11.12 Financial
Covenants. Not, and not allow any Loan Party or Subsidiary thereof to:


 


11.12.1 Fixed
Charge Coverage Ratio. Permit the Fixed Charge Coverage Ratio of the Consolidated Group for any Computation Period to be less than
the applicable ratio set forth below for such Computation Period:


 


	Computation
    Period Ending	 	Fixed
    Charge Coverage
	June
    30, 2019	 	1.15:1.00
	September
    30, 2019	 	1.15:1.00
	December
    31, 2019	 	1.20:1.00
	March
    31, 2020 and each Computation Period ending thereafter	 	1.25:1.00


 






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11.12.1 Total
Leverage Ratio. Permit the Total Leverage Ratio of the Consolidated Group for any Computation Period to exceed the applicable ratio
set forth below for such Computation Period:


 


	Computation
Period Ending
	 	Total
    Leverage Ratio
	June
    30, 2019	 	3.75:1.00
	September
    30, 2019	 	3.50:1.00
	December
    31, 2019	 	3.50:1.00
	March
    31, 2020	 	3.25:1.00
	June
    30, 2020	 	3.00:1.00
	September
    30, 2020	 	3.00:1.00
	December
    31, 2020	 	2.75:1.00
	March
    31, 2021	 	2.75:1.00
	June
    30, 2021 and each Computation Period ending thereafter	 	2.50:1.00


 


11.12.2 Capital
Expenditures. Permit the aggregate amount of all Capital Expenditures made by Loan Parties and their Subsidiaries in any Fiscal Year
to exceed the Capital Expenditures Limit for such Fiscal Year.


 


11.13 Compliance
with Laws. Not, and not permit any Loan Party or Subsidiary thereof to, fail to comply with the laws, regulations and executive orders
referred to in Sections 9.30, 9.31 and 9.32.


 


11.14 Holdings
Companies Covenants. The Holdings Companies shall not, directly or indirectly, (a) enter into any agreement (including any agreement
for the incurrence or assumption of Debt, any purchase, sale, lease or exchange of any property or the rendering of any service), between
itself and any other Person, other than the Holdings Documents, (b) hold any assets, incur any liabilities, or engage in any business
or conduct any activity, other than (i) the making of Investments existing on the Closing Date (as set forth on Schedule 11.9),
(ii) the performance of its obligations under the Holdings Documents in accordance with the terms hereof and thereof, (iii) the performance
of ministerial activities and the payment of taxes and administrative fees, (iv) the issuance of an IPO, (v) entering into and performing
its obligations as “Borrower” (as defined in the Second Lien Loan Agreement) and (vi) the performance of its obligations
hereunder and under the Second Lien Loan Documents (and obtaining rights against AN Extend arising out of the issuance by Ultimate Holdings
of its Equity Interests pursuant to the Second Lien Loan Documents) and in the case of Ultimate Holdings, making capital contribution
to Intermediate Holdings, which will in turn make capital contributions to IT Global Holding LLC, with the proceeds of the loans made
under the Second Lien Loan Agreement, to finance the AgileThought Acquisition, or (c) consolidate or merge with or into any other Person.
Each Holdings Company shall preserve, renew and keep in full force and effect its existence.


 






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11.15 No
Excluded Foreign Subsidiaries. Absent the consent of Administrative Agent in its discretion, no Loan Party or Subsidiary thereof
will create, form, or acquire, or hold any Equity Interests in any Excluded Foreign Subsidiary (other than Excluded Foreign Subsidiaries
in existence on the Closing Date) or make any other Investment in any Excluded Foreign Subsidiary on or after the Closing Date other
than as permitted under Section 11.9(i).


 


SECTION
12: EFFECTIVENESS; CONDITIONS OF LENDING,
ETC.


 


The
effectiveness of this Agreement and the obligation of each Lender to make its Loans and of each Issuing Lender to issue Letters of Credit
is subject to the following conditions precedent:


 


12.1 Initial
Credit Extension. The effectiveness of this Agreement, and the obligation of the Lenders to make the Loans on the Closing Date and
to make additional Revolving Loans on and after the Closing Date are, in addition to the conditions precedent specified in Section
12.2 subject to satisfaction of the following conditions precedent (and the date on which all such conditions precedent have been
satisfied or waived in writing by Administrative Agent and the Lenders is called the “Closing Date”), it being agreed
that the request by Borrower Representative for the making of any initial Loans on the Closing Date will be deemed to constitute a representation
and warranty by Borrowers that the conditions precedent set forth in this Section 12.1 will be satisfied at the time of the making
of those Loans (unless waived in writing by Administrative Agent, in its discretion).


 


12.1.1 Agreement,
Notes and other Loan Documents. Administrative Agent has received the following, each duly executed and effective as of the Closing
Date (or any earlier date satisfactory to Administrative Agent), in form and substance satisfactory to Administrative Agent in its discretion
(a) this Agreement, (b) to the extent requested by any Lender, one or more Notes made payable to that Lender, (c) the Guaranty and Collateral
Agreement, together with all instruments, transfer powers, and other items required to be delivered in connection with the Guaranty and
Collateral Agreement, (d) all Mexican Loan Documents, (e) the Second Lien Intercreditor Agreement, (f) the AgileThought Seller Subordination
Agreement, and (g) all other Loan Documents (except to the extent to be delivered pursuant to Section 10.13).


 


12.1.2 Authorization
Documents. For each Loan Party, Administrative Agent has received the following, each in form and substance satisfactory to
Administrative Agent in its discretion (a) that Person’s charter (or similar formation document), certified by the appropriate
Governmental Authority, (b) good standing certificates in that Person’s state of incorporation (or formation) and in each
other state in which that Person is qualified to do business if reasonably requested by Administrative Agent, (c) that
Person’s bylaws (or similar governing document), (d) resolutions of its board of directors (or similar governing body)
approving and authorizing that Person’s execution, delivery, and performance of the Loan Documents to which it is party and
the transactions contemplated thereby, and (e) signature and incumbency certificates of that Person’s officers and/or
managers executing any of the Loan Documents (which certificates Administrative Agent and each Lender may conclusively rely on until
formally advised by a like certificate of any changes in any such certificate), all certified by its secretary or an assistant
secretary (or similar officer) as being in full force and effect without modification.


 






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12.1.3 Consents,
etc. Administrative Agent has received certified copies of all documents evidencing any necessary company action, consents and governmental
approvals (if any) required for the execution, delivery, and performance by the Loan Parties of the documents referred to in this Section
12, each in form and substance satisfactory to Administrative Agent in its discretion.


 


12.1.4 Letter
of Direction. Administrative Agent has received a letter of direction containing funds flow information with respect to the proceeds
of the Loans on the Closing Date, duly executed and dated as of the Closing Date, in form and substance satisfactory to Administrative
Agent in its discretion.


 


12.1.5 Perfection
Certificate. Administrative Agent has received a Perfection Certificate completed and executed by each Loan Party, in form and substance
satisfactory to Administrative Agent in its discretion.


 


12.1.6 Opinions
of Counsel. Administrative Agent has received opinions of counsel for each Loan Party, including local counsel reasonably requested
by Administrative Agent, each duly executed and dated as of the Closing Date (or any earlier date satisfactory to Administrative Agent),
in form and substance satisfactory to Administrative Agent in its discretion.


 


12.1.7 Insurance.
Administrative Agent has received evidence of the existence of insurance required to be maintained pursuant to Section 10.3, together
with evidence that Administrative Agent has been named as a lender’s loss payee and an additional insured on all related insurance
policies, all in form and substance satisfactory to Administrative Agent in its discretion.


 


12.1.8 Related
Transactions. Administrative Agent has received copies of each of the Related Agreements, executed by each party thereto, certified
by the secretary or assistant secretary (or similar officer) of Borrower Representative as being true, accurate and complete, and (b)
evidence, reasonably satisfactory to Administrative Agent, that the Loan Parties have completed, or concurrently with the initial credit
extension hereunder will complete, the Related Transactions in accordance with the terms of the Related Agreements (without any amendment
thereto or waiver thereunder unless consented to by the Lenders).


 






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12.1.9 Payment
of Fees. Administrative Agent has received evidence of payment by Borrowers of all accrued and unpaid fees, costs, and expenses to
the extent then due and payable on the Closing Date (including, without limitation, fees under the Agent Fee Letter), together with all
Attorney Costs of Administrative Agent to the extent invoiced prior to the Closing Date, plus all additional amounts of Attorney
Costs that constitute Administrative Agent’s reasonable estimate of Attorney Costs incurred or to be incurred by Administrative
Agent through the closing proceedings (but no such estimate will preclude a final settling of accounts between Borrowers and Administrative
Agent in respect of those Attorney Costs).


 


12.1.10 Second
Lien Loan Documents. Administrative Agent has received, in form and substance satisfactory to Administrative Agent in its discretion,
copies of the Second Lien Loan Documents, certified by the secretary or assistant secretary (or similar officer) of Borrower Representative
as being true, accurate, and complete.


 


12.1.11 Debt
to be Repaid. Administrative Agent has received evidence, satisfactory to Administrative Agent in its discretion, that (x) all Debt
to be Repaid has been (or concurrently with the initial borrowing will be) paid in full and that all agreements and instruments governing
the Debt to be Repaid and that all Liens securing the Debt to be Repaid have been (or concurrently with the initial borrowing will be)
terminated and (y) none of the of the Loan Parties or their Subsidiaries are obligated on any Debt to any shareholder of any Holdings
Company.


 


12.1.12 Solvency
Certificate. Administrative Agent has received a solvency certificate, in form and substance satisfactory to Administrative Agent
in its discretion, executed by a Senior Officer of the Borrower Representative.


 


12.1.13 Search
Results; Lien Terminations. Administrative Agent has received certified copies of Uniform Commercial Code search reports dated a
date reasonably near to the Closing Date, listing all effective financing statements which name any Loan Party (under their present names
and any previous names) as debtors, together with (a) copies of all such financing statements, (b) payoff letters evidencing repayment
in full of all Debt to be Repaid, the termination of all agreements relating thereto, and the release of all Liens granted in connection
therewith, with Uniform Commercial Code or other appropriate termination statements and documents effective to evidence the foregoing
(other than Permitted Liens), (c) Uniform Commercial Code termination statements pertaining to previously terminated financing, lease,
and/or consignment relationships for which financing statements remain of record, in each case as Administrative Agent reasonably requests,
and (d) all other Uniform Commercial Code termination statements as Administrative Agent in its discretion requests.


 






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12.1.14 Filings,
Registrations, and Recordings. Administrative Agent has received, in form and substance satisfactory to it in its discretion,
each document (including Uniform Commercial Code financing statements) required by the Collateral Documents or under law or
requested by Administrative Agent in its discretion to be filed, registered, or recorded in order to create in favor of
Administrative Agent, for the benefit of Administrative Agent and the Lenders, a perfected Lien on the collateral described therein
(but only to the extent that perfection may be achieved by such a filing, registration, or recording), prior to any other Liens
(subject only to Permitted Liens), in proper form for filing, registration, or recording.


 


12.1.15 Closing
Certificate. Administrative Agent has received a certificate, in form and substance satisfactory to Administrative Agent in its discretion
executed by a Senior Officer of Borrower Representative on behalf of Borrowers certifying (a) the matters set forth in Sections 12.1
and 12.2 as of the Closing Date, and (b) after giving effect to the making of the Term Loans, as to the occurrence of the
closing of the AgileThought Related Transactions and that the closing has been consummated in accordance with the terms of the AgileThought
Related Agreements without waiver of any material condition thereof.


 


12.1.16 Financial
Statements. Administrative Agent has received and is reasonably satisfied with all financial statements of the Loan Parties requested
by Administrative Agent, including, without limitation, the audited financial statements of (x) AN Global Holding LLC and its Subsidiaries
for the fiscal year period ending December 31, 2018 and (y) AgileThought and its Subsidiaries for the fiscal year period ending December
31, 2018.


 


12.1.17 No
Material Adverse Change. There has not occurred since December 31, 2018 any developments or events that, individually or in the aggregate
with any other circumstances, has had or could reasonably be expected to have a Material Adverse Effect.


 


12.1.18 Investment
Documents; Capital Structure. Administrative Agent has received confirmation of the ownership and capital structure of the Loan Parties
and in its discretion is satisfied with the constituent documents of the Loan Parties and related investment agreements.


 


12.1.19 Financial
Tests. Administrative Agent has received evidence satisfactory to it in its discretion that (a) the Consolidated Group has generated
EBITDA over the trailing period of four Fiscal Quarters of not less than $33,000,000, determined on a pro forma basis after giving
effect to (i) the AgileThought Related Transactions, (ii) the funding of the initial Loans on the Closing Date as provided under this
Agreement, including the payment of all fees, costs and expenses as set forth above, and (iii) year-end and other adjustments reasonably
satisfactory to Administrative Agent; and (b) the Loan Parties and their Subsidiaries have reasonably sufficient liquidity to operate
their business plan and in an amount satisfactory to Administrative Agent (with no payables stretched beyond their customary payment
practices.


 




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12.1.20 Diligence.
Completion by Administrative Agent of its review of all due diligence materials furnished to it by the Loan Parties.


 


12.1.21 Financial
Condition. Administrative Agent has completed an examination of the financial condition of the Loan Parties satisfactory to it in
its discretion, including, without limitation a quality-of-earnings report.


 


12.1.22 Background
Checks. Administrative Agent has reviewed and is satisfied in its discretion with background checks on certain key management and
shareholders of the Loan Parties and their Subsidiaries.


 


12.1.23 Opening
Balances. After giving effect to the initial Loans on the Closing Date and the payment of all fees, costs and expenses as set forth
above (with no payables stretched beyond their customary payment practices), the outstanding principal balance of the Loans does not
exceed an amount equal to (i) EBITDA over the trailing twelve (12) month period, determined on a pro forma basis after giving
effect to (x) the AgileThought Related Transactions, (y) the funding of the initial Loans on the Closing Date as provided under this
Agreement, including the payment of all fees, costs and expenses as set forth above, and (z) year-end and other adjustments reasonably
satisfactory to Administrative Agent, multiplied by (ii) 3.00.


 


12.1.24 Non-Compete
and Support Agreements. Key management and shareholders of the Loan Parties identified by Administrative Agent have entered into
employment or other agreements containing customary provisions, including, without limitation, non-compete, non-solicitation, and confidentiality,
all on terms satisfactory to Administrative Agent in its discretion.


 


12.1.25 [Intentionally
Omitted].


 


12.1.26 Second
Lien Debt. Evidence reasonably acceptable to Administrative Agent that Second Lien Lenders have a funded a minimum of $25,000,000
of cash Second Lien Debt to the Loan Parties, on terms satisfactory to Administrative Agent in its sole discretion.


 


12.1.27 Other.
Administrative Agent has received all other documents identified on that certain closing checklist prepared by counsel to Administrative
Agent for the transactions contemplated hereby and all other documents reasonably requested by Administrative Agent or any Lender


 


The
parties hereto hereby agree and acknowledge that the Closing Date has not occurred as of the date of this Agreement. Notwithstanding
anything to the contrary set forth herein, Section 13.1.10, Section 14, and Sections 15.5, 15.8, 15.17,
15.18 and 15.19 shall be deemed effective as of the date of this Agreement, upon receipt by the Administrative Agent of
duly executed counterparts by the parties hereto.


 






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12.2 Conditions
Precedent to all Loans and Letters of Credit. The obligation of each Lender to make each of the Loans (including, without limitation,
any Revolving Loans and Incremental Term Loans), and the obligation of the Issuing Lenders to issue each Letter of Credit, is subject
to the following further conditions precedent that:


 


12.2.1 Compliance
with Warranties/No Default. Both before and after giving effect to any borrowing (including, without limitation, any Revolving Loans
and Incremental Term Loan) and the issuance of any Letter of Credit, the following shall be true and correct:


 


(a) the
representations and warranties of each Loan Party set forth in this Agreement and the other Loan Documents are true and correct in all
material respects (unless any such representation or warranty is by its terms qualified by concepts of materiality, in which that representation
or warranty is true and correct in all respects) with the same effect as if then made (except to the extent stated to relate to a specific
earlier date, in which case that representation or warranty is true and correct in all material respects or in all respects, as applicable,
as of that earlier date);


 


(b) no
Default or Event of Default shall have then occurred and be continuing or would result from such borrowing; and


 


(c) if
such borrowing is of a Revolving Loan, as of the last day of the mostly recently concluded trailing 12 month period, and calculated on
a pro forma basis as if such Revolving Loan had been made on that last day, the Consolidated Group is in pro forma compliance
with the level of each of the financial covenants set forth in Section 11.12 for the most recently ended month for which financial
statements have been (or were required to be) delivered under and in accordance with Section 10.1.2.


 


12.2.2 Confirmatory
Certificate. If requested by Administrative Agent or any Lender, Administrative Agent has received (in sufficient counterparts to
provide one to Administrative Agent and each Lender) a certificate dated the date of the requested Loan or Letter of Credit and signed
by a duly authorized representative of Borrower Representative as to the matters set out in Section 12.2.1 and 12.3 (it
being understood that each request by Borrower Representative for the making of a Loan or issuance of Letter of Credit will be deemed
to constitute a representation and warranty by Borrowers that the conditions precedent set forth in Section 12.2.1 and 12.3
will be satisfied at the time of the making of that Loan or issuance of Letter of Credit), together with such other documents as
Administrative Agent or any Lender may reasonably request in support thereof.


 


12.3 Additional
Conditions Precedent to each Incremental Term Loan. The obligation (if any) of each Lender to make each Incremental Term Loan is
subject to the following further conditions precedent that:


 


12.3.1 Use
of Proceeds. Administrative Agent is satisfied in its sole discretion that Borrowers will use the proceeds of such Incremental Term
Loan on or about the requested borrowing date in connection with an Acquisition consented to by Administrative Agent, in its discretion,
and otherwise in accordance with Section 10.6.


 






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12.3.2 Total
Leverage Ratio. As of the last day of the mostly recently concluded trailing 12 month period for the most recently ended month for
which financial statements have been (or were required to be) delivered under and in accordance with Section 10.1.2 and calculated
on a pro forma basis as if such Incremental Term Loan and the related Acquisition had each been made on that last day, the Total
Leverage Ratio of the Consolidated Group was no greater than 3.25:1.00.


 


12.3.3 Consent.
(i) Such Lender, in its discretion, consents to making of such Incremental Term Loan and (ii) the Administrative Agent, in its discretion,
has consented in writing to the making of the requested Incremental Term Loan.


 


SECTION
13: EVENTS OF DEFAULT AND THEIR EFFECT.


 


13.1 Events
of Default. Each of the following shall constitute an Event of Default under this Agreement:


 


13.1.1 Non-Payment
of the Loans, etc. (a) Default in the payment when due of the principal of any Loan, or (b) default, and continuance thereof for
five (5) or more days, in the payment when due of any interest, fee reimbursement obligation with respect to any Letter of Credit, or
other amount payable by Borrowers under this Agreement or under any other Loan Document.


 


13.1.2 Non-Payment
of Other Debt. (a) Any event of default shall occur under the terms applicable to any Subordinated Debt (including, without limitation,
the Second Lien Debt and Permitted AgileThought Earn-out Obligations), or (b) any default or event of default shall occur under the terms
applicable to any other Debt of any Loan Party (for all such Debt so affected and including undrawn committed or available amounts and
amounts owing to all creditors under any combined or syndicated credit arrangement) in an aggregate amount exceeding $500,000), and,
and such default (i) consists of the failure to pay that Debt when due, whether by acceleration or otherwise, or (ii) accelerates the
maturity of that Debt or permits the holder or holders thereof, or any trustee or agent for any such holder or holders, to cause that
Debt to become due and payable (or require any Loan Party to purchase or redeem that Debt or post cash collateral in respect thereof)
prior to its expressed maturity.


 


13.1.3 Other
Material Obligations. Default in the payment when due, or in the performance or observance of, any Material Contract or the Faktos/Facultas
Trust Documents.


 






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13.1.4 Bankruptcy,
Insolvency, etc. Any of the following occurs: (a) any Loan Party becomes insolvent or generally fails to pay, or admits in writing
its inability or refusal to pay, debts as they become due, (b) any Loan Party applies for, consents to, or acquiesces in the appointment
of a trustee, receiver, or other custodian for that Loan Party or any property thereof, or makes a general assignment for the benefit
of creditors, (c) in the absence of any such application, consent, or acquiescence, a trustee, receiver, or other custodian is appointed
for any Loan Party or for a substantial part of the property of any thereof and is not discharged within days, (d) any Insolvency Proceeding,
or any dissolution or liquidation proceeding, is commenced in respect of any Loan Party, and that Insolvency Proceeding or proceeding
(i) is not commenced by that Loan Party, (ii) is consented to or acquiesced in by that Loan Party, or (iii) remains for 45 days undismissed,
or (e) any Loan Party takes any action to authorize, or in furtherance of, any of the foregoing.


 


13.1.5 Non-Compliance
with Loan Documents. (a) Failure by any Loan Party to comply with or to perform any covenant set forth in Sections 10.1.1,
10.1.2, 10.1.3, 10.1.5, 10.2, 10.3(b), 10.5, 10.6, 10.10, 10.11, 10.12
or 10.13, or Section 11, or (b) failure by any Loan Party to comply with or to perform any other provision of this
Agreement or any other Loan Document (and not constituting an Event of Default under any other provision of this Section 13) and
continuance of such failure described in this clause (b) for 30 or more days after the earlier of (i) the date any Loan Party
knows or reasonably should have known of such failure or (ii) the date of receipt by Borrower Representative (or any Borrower) of
notice from Administrative Agent or Required Lenders of such failure.


 


13.1.6 Representations;
Warranties. Any representation or warranty made by Ultimate Holdings or any Loan Party in this Agreement or any other Loan Document
is breached or is false or misleading in any material respect, or any schedule, certificate, financial statement, report, notice or other
writing furnished by any Loan Party to Administrative Agent or any Lender in connection with this Agreement is false or misleading in
any material respect on the date as of which the facts therein set forth are stated or certified.


 


13.1.7 Pension
Plans. Any of the following occurs: (a) any Person institutes steps to terminate a Pension Plan if as a result of that termination
any Loan Party or Subsidiary thereof could be required to make a contribution to that Pension Plan, or could incur a liability or obligation
to that Pension Plan, in excess of $500,000; (b) a contribution failure occurs with respect to any Pension Plan sufficient to give rise
to a Lien under Section 303(k) of ERISA with respect to any Borrower or any Subsidiary; (c) the Unfunded Liability of all Pension Plans
sponsored and maintained by any Loan Party or Subsidiary thereof exceeds 20% of the Total Plan Liability for those plans; or (d) there
occurs any withdrawal or partial withdrawal from a Multiemployer Pension Plan and the withdrawal liability (without unaccrued interest)
to Multiemployer Pension Plans as a result of that withdrawal (including any outstanding withdrawal liability that any Borrower or any
member of the Controlled Group have incurred on the date of that withdrawal) to which any Loan Party or Subsidiary thereof is reasonably
expected to incur exceeds $500,000.


 




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13.1.8 Judgments.
One or more final judgments which exceed an aggregate of $500,000 are rendered against any Loan Party (not covered by insurance as to
which the insurance company has acknowledged coverage, so long as that insurance is paid to Borrowers within 30 days of the rendering
of those judgments) and have not been paid, discharged or vacated or had execution thereof stayed pending appeal within 60 days after
entry or filing of those judgments.


 


13.1.9 Invalidity
of Documents, etc. Any Loan Document ceases to be in full force and effect, or any Loan Party (or any Person by, through, or on behalf
of any Loan Party) contests in any manner the validity, binding nature, or enforceability of any Loan Document.


 


13.1.10 Closing
Date. The Required Lenders have determined, in their discretion, that the Closing Date shall have failed to occur on or prior to
5:00 p.m. Mexico City time on July 25, 2019, or such later date as the Required Lenders shall agree to in their discretion.


 


13.1.11 Change
of Control. A Change of Control shall occur.


 


13.1.12 [Intentionally
Omitted].


 


13.1.13 Invalidity
of Subordination Provisions, etc. Any subordination provision in any document or instrument governing any Subordinated Debt (including,
without limitation, the Second Lien Intercreditor Agreement, the AgileThought Seller Subordination Agreement, the Master Intercompany
Note or any other Subordination Agreement), or any subordination provision in any guaranty by any Loan Party of any Subordinated Debt,
shall cease to be in full force and effect, or any Loan Party shall contest in any manner the validity, binding nature or enforceability
of any such provision.


 


13.2 Effect
of Event of Default. If any Event of Default described in Section 13.1.4 occurs in respect of any Borrower, then the
Commitments will immediately terminate and the Loans and all other Obligations under this Agreement will become immediately due and
payable and Borrowers will become immediately obligated to Cash Collateralize all Letters of Credit, all without presentment,
demand, protest or notice of any kind. If any other Event of Default occurs and is continuing, then Administrative Agent may (and,
upon the written request of the Required Lenders shall) declare, in a written notice to Borrower Representative, the Commitments to
be terminated in whole or in part and/or declare all or any part of the Loans and all other Obligations under this Agreement to be
due and payable and/or demand that Borrowers immediately Cash Collateralize all Letters of Credit, whereupon the Commitments will
immediately terminate (or be reduced, as applicable) and/or the Loans and other Obligations under this Agreement will become
immediately due and payable (in whole or in part, as applicable) and/or Borrowers shall immediately become obligated to Cash
Collateralize the Letters of Credit (all or any, as applicable), all without presentment, demand, protest or notice of any kind
(other than as expressly provided for above in this sentence). Administrative Agent shall promptly advise Borrower Representative of
any such declaration, but failure to do so will not impair the effect of any such declaration. Any cash collateral
delivered under this Agreement will be held by Administrative Agent (without liability for interest thereon) and applied by
Administrative Agent to any remaining Obligations under this Agreement, and any excess will be delivered to Borrower Representative
or as a court of competent jurisdiction elects. After the expiration or termination of all Letters of Credit, all such cash
collateral will be applied by Administrative Agent to any remaining Obligations under this Agreement and any excess will be
delivered to Borrower Representative or as a court of competent jurisdiction elects.


 






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13.3 Credit
Bidding. The Loan Parties and the Lenders hereby irrevocably authorize (and by entering into a Bank Product Agreement, each Bank
Product provider will be deemed to authorize) Administrative Agent, based upon the instruction of the Required Lenders, to Credit Bid
and purchase (either directly or through one or more acquisition vehicles) all or any portion of the Collateral at any sale thereof conducted
by Administrative Agent in accordance with applicable law, based upon the instruction of the Required Lenders, under any provisions of
the Uniform Commercial Code, as part of any sale or investor solicitation process conducted by any Loan Party, any interim receiver,
receiver, receiver and manager, administrative receiver, trustee, agent, or other Person pursuant or under any insolvency laws, in each
case subject to the following limitations: (a) the Required Lenders may not direct Administrative Agent in any manner that does not treat
each of the Lenders equally, without preference or discrimination, in respect of consideration received as a result of any Credit Bid,
(b) the acquisition documents must be commercially reasonable and contain customary protections for minority holders, such as, among
other things, anti-dilution and tag-along rights, (c) the exchanged debt or equity securities must be freely transferable, without restriction
(subject to applicable securities laws), and (d) reasonable efforts must be made to structure the acquisition in a manner that causes
the governance documents pertaining thereto to not impose any obligations or liabilities upon the Lenders individually (such as indemnification
obligations). For purposes of this Section 13.3, the term “Credit Bid” means an offer submitted by Administrative
Agent (on behalf of the Lenders), based upon the instruction of the Required Lenders, to acquire the property of any Loan Party or any
portion thereof in exchange for and in full and final satisfaction of all or a portion (as determined by Administrative Agent, based
upon the instruction of the Required Lenders) of the claims and Obligations under this Agreement and other Loan Documents.


 


SECTION
14: THE AGENTS.


 


14.1 Appointment
and Authorization. Each Lender hereby irrevocably (subject to Section 14.10) appoints, designates, and authorizes Administrative
Agent to take any action on its behalf under the provisions of this Agreement and each other Loan Document and to exercise any powers
and perform any duties as are expressly delegated to it, as applicable, by the terms of this Agreement or any other Loan Document, together
with all powers as are reasonably incidental thereto. Notwithstanding any provision to the contrary contained elsewhere in this Agreement
or in any other Loan Document, Administrative Agent will not have any duty or responsibility except those expressly set forth in this
Agreement, nor will Administrative Agent have or be deemed to have any fiduciary relationship with any Lender or participant, and no
implied covenants, functions, responsibilities, duties, obligations, or liabilities are to be read into this Agreement or any other Loan
Document or otherwise exist against Administrative Agent, as applicable. Without limiting the generality of the foregoing sentence, the
use of the term “agent” in this Agreement and in other Loan Documents with reference to Administrative Agent is not intended
to connote any fiduciary or other implied (or express) obligations arising under agency doctrine of any applicable law. Instead, that
term is used merely as a matter of market custom, and is intended to create or reflect only an administrative relationship between independent
contracting parties.


 






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14.2 Issuing
Lenders. The Issuing Lenders shall act on behalf of the Lenders (according to their Pro Rata Shares) with respect to any Letters
of Credit issued by them and the documents associated therewith. The Issuing Lenders will have all of the benefits and immunities (a)
provided to Administrative Agent in this Section 14 with respect to any acts taken or omissions suffered by the Issuing Lenders
in connection with Letters of Credit issued by them or proposed to be issued by them and the applications and agreements for letters
of credit pertaining to those Letters of Credit as fully as if the term “Administrative Agent,” as used in this Section
14, included the Issuing Lenders with respect to all such acts or omissions, and (b) as additionally provided in this Agreement with
respect to the Issuing Lenders


 


14.3 Delegation
of Duties. Administrative Agent may execute any of its duties under this Agreement or any other Loan Document by or through agents,
employees, or attorneys-in-fact and is entitled to advice of counsel and other consultants or experts concerning all matters pertaining
to those duties. Administrative Agent will not be responsible for the negligence or misconduct of any agent or attorney-in-fact that
it selects in the absence of gross negligence or willful misconduct.


 


14.4 Exculpation
of Administrative Agent. None of Administrative Agent and its directors, officers, employees, and agents (a) will be liable for any
action taken or omitted to be taken by any of them under or in connection with this Agreement or any other Loan Document or the transactions
contemplated hereby (except to the extent resulting from its own gross negligence or willful misconduct in connection with its duties
expressly set forth in this Agreement as determined by a final, non-appealable judgment by a court of competent jurisdiction), or (b)
will be responsible in any manner to any Lender or participant for any recital, statement, representation or warranty made by any Loan
Party or any Affiliate of any Borrower, or any officer thereof, contained in this Agreement or in any other Loan Document, or in any
certificate, report, statement, or other document referred to or provided for in, or received by Administrative Agent under or in connection
with, this Agreement or any other Loan Document, or the validity, effectiveness, genuineness, enforceability, or sufficiency of this
Agreement or any other Loan Document (or the creation, perfection, or priority of any Lien or security interest therein), or for any
failure of any Borrower or any other party to any Loan Document to perform its Obligations under this Agreement or under any other Loan
Documents. Administrative Agent is not and will not be under any obligation to any Lender to ascertain or to inquire as to the observance
or performance of any of the agreements contained in, or conditions of, this Agreement or any other Loan Document or to inspect the properties,
books, or records of any of the Loan Parties and their Subsidiaries and Affiliates.


 






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14.5 Reliance
by Administrative Agent. Administrative Agent may rely, and will be fully protected in relying, upon any writing, communication,
signature, resolution, representation, notice, consent, certificate, electronic mail message, affidavit, letter, telegram, facsimile,
telex or telephone message, statement, or other document or conversation believed by it to be genuine and correct and to have been signed,
sent or made by the proper Person or Persons, and upon advice and statements of legal counsel (including counsel to Borrowers), independent
accountants, and other experts selected by Administrative Agent. Administrative Agent will be fully justified in failing or refusing
to take any action under this Agreement or any other Loan Document unless Administrative Agent first receives all advice or concurrence
of the Required Lenders as it deems appropriate and, if it so requests, confirmation from the Lenders of their obligation to indemnify
Administrative Agent against any and all liability and expense which might be incurred by Administrative Agent by reason of taking or
continuing to take any such action. Administrative Agent will in all cases be fully protected in acting, or in refraining from acting,
under this Agreement or any other Loan Document in accordance with a request or consent of the Required Lenders and each such request
and any action taken or failure to act pursuant thereto will be binding upon each Lender. For purposes of determining compliance with
the conditions specified in Section 12, each Lender that has signed this Agreement will be deemed to have consented to, approved,
or accepted or to be satisfied with, each document or other matter required thereunder to be consented to or approved by or acceptable
or satisfactory to a Lender unless Administrative Agent has received written notice from that Lender prior to the proposed Closing Date
specifying its objection thereto.


 


14.6 Notice
of Default. Administrative Agent will not be deemed to have knowledge or notice of the occurrence of any Event of Default or Default
except with respect to defaults in the payment of principal, interest and fees required to be paid to Administrative Agent for the account
of the Lenders, unless Administrative Agent has received written notice from a Lender or a Borrower referring to this Agreement, describing
that Event of Default or Default and stating that that notice is a “notice of default.” Administrative Agent shall promptly
notify the Lenders of its receipt of any such notice. Administrative Agent shall take all such actions with respect to each such Event
of Default or Default as requested by the Required Lenders in accordance with Section 13, but unless and until Administrative
Agent has received any such request, Administrative Agent may (but will not be required to) take any action, or refrain from taking any
action, with respect to any Event of Default or Default as Administrative Agent deems advisable or in the best interest of the Lenders.


 


14.7 Credit
Decision. Each Lender acknowledges that Administrative Agent has not made any representation or warranty to it, and that no act by
Administrative Agent hereafter taken, including any consent and acceptance of any assignment or review of the affairs of the Loan Parties,
will be deemed to constitute any representation or warranty by Administrative Agent to any Lender as to any matter, including whether
Administrative Agent has disclosed material information in its possession. Each Lender represents to Administrative Agent that it has,
independently and without reliance upon Administrative Agent and based on documents and information as it has deemed appropriate, made
its own appraisal of and investigation into the business, prospects, operations, property, financial and other condition, and creditworthiness
of the Loan Parties, and made its own decision to enter into this Agreement and to extend credit to Borrowers under this Agreement. Each
Lender also represents to Administrative Agent that it will, independently and without reliance upon Administrative Agent and based on
documents and information as it deems appropriate at the time, continue to make its own credit analysis, appraisals, and decisions in
taking or not taking action under this Agreement and the other Loan Documents, and to make all investigations as it deems necessary to
inform itself as to the business, prospects, operations, property, financial and other condition, and creditworthiness of Borrowers.
Except for notices, reports and other documents expressly required in this Agreement to be furnished to the Lenders by Administrative
Agent, Administrative Agent will not have any duty or responsibility to provide any Lender with any credit or other information concerning
the business, prospects, operations, property, financial or other condition or creditworthiness of any Borrower which may come into the
possession of Administrative Agent.


 






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14.8 Indemnification.
Whether or not the transactions contemplated by this Agreement are consummated, each Lender shall indemnify upon demand Administrative
Agent and its directors, officers, employees and agents (to the extent not reimbursed by or on behalf of Borrowers and without limiting
the obligation of Borrowers to do so), according to its applicable Pro Rata Share, from and against any and all Indemnified Liabilities,
except that no Lender will be liable for any payment to any such Person of any portion of the Indemnified Liabilities to the extent determined
by a final, non-appealable judgment by a court of competent jurisdiction to have resulted from the applicable Person’s own gross
negligence or willful misconduct. No action taken in accordance with the directions of the Required Lenders will be deemed to constitute
gross negligence or willful misconduct for purposes of this Section 14.8. Without limitation of the foregoing, each Lender shall
reimburse Administrative Agent upon demand for its ratable share of any costs or out-of-pocket expenses (including Attorney Costs and
Taxes) incurred by Administrative Agent in connection with the preparation, execution, delivery, administration, modification, amendment
or enforcement (whether through negotiations, legal proceedings or otherwise) of, or legal advice in respect of rights or responsibilities
under, this Agreement, any other Loan Document, or any document contemplated by or referred to in this Agreement, to the extent that
Administrative Agent is not reimbursed for any such expenses by or on behalf of Borrowers. The undertaking in this Section 14.8
will survive repayment of the Loans, cancellation of the Notes, any foreclosure under, or modification, release or discharge of, any
or all of the Collateral Documents, expiration or termination of the Letters of Credit, termination of this Agreement and the resignation
or replacement of Administrative Agent.


 


14.9 Administrative
Agent in its Individual Capacity. Monroe Capital and its Affiliates may make loans to, issue letters of credit for the account of,
accept deposits from, acquire Equity Interests in and generally engage in any kind of banking, trust, financial advisory, underwriting
or other business with the Loan Parties and Affiliates as though Monroe Capital were not Administrative Agent under this Agreement and
without notice to or consent of any Lender. Each Lender acknowledges that, pursuant to those activities, Monroe Capital or its Affiliates
might receive information regarding Borrowers or their Affiliates (including information that is subject to confidentiality obligations
in favor of any Borrower or any such Affiliate) and acknowledges that Administrative Agent will be under no obligation to provide any
such information to them. With respect to their Loans (if any), Monroe Capital and its Affiliates have the same rights and powers under
this Agreement as any other Lender and may exercise the same as though Monroe Capital were not Administrative Agent, and the terms “Lender”
and “Lenders” include Monroe Capital and its Affiliates, to the extent applicable, in their individual capacities.


 






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14.10 Successor
Administrative Agent. Administrative Agent may resign as Administrative Agent upon 30 days’ notice to the Lenders. If Administrative
Agent resigns under this Agreement, the Required Lenders shall, with (so long as no Event of Default exists) the consent of Borrower
Representative (which may not be unreasonably withheld or delayed), appoint from among the Lenders a successor Administrative Agent for
the Lenders. If no successor agent is appointed prior to the effective date of the resignation of Administrative Agent, Administrative
Agent may appoint, after consulting with the Lenders and Borrower Representative, a successor agent from among the Lenders. Upon the
acceptance of its appointment as successor agent under this Agreement, that successor agent will succeed to all the rights, powers, and
duties of the retiring Administrative Agent and the term “Administrative Agent” will mean that successor agent, and
the retiring Administrative Agent’s appointment, powers and duties as Administrative Agent will be terminated. After any retiring
Administrative Agent’s resignation under this Agreement as Administrative Agent, the provisions of this Section 14.4 and
Sections 15.5 and 15.17 will inure to its benefit as to any actions taken or omitted to be taken by it while it was Administrative
Agent under this Agreement. If no successor agent has accepted appointment as Administrative Agent by the date which is 30 days following
a retiring Administrative Agent’s notice of resignation, the retiring Administrative Agent’s resignation will nevertheless
thereupon become effective and the Required Lenders shall perform all of the duties of Administrative Agent under this Agreement until
such time, if any, as the Required Lenders appoint a successor agent as provided for above.


 


14.11 Collateral
Matters. Each Lender authorizes and directs Administrative Agent to enter into the other Loan Documents for the benefit of Lenders.
Each Lender hereby agrees that, except as otherwise set forth in this Agreement, any action taken by Administrative Agent or Required
Lenders in accordance with the provisions of this Agreement or the other Loan Documents, and the exercise by Administrative Agent or
Required Lenders of the powers set forth in this Agreement or therein, together with all other powers as are reasonably incidental thereto,
will be authorized by, and binding upon, all Lenders. Administrative Agent is hereby authorized on behalf of all Lenders, without the
necessity of any notice to or further consent from any Lender to take any action with respect to any Collateral or Loan Documents which
may be necessary to perfect and maintain perfected the Liens upon the Collateral granted pursuant to this Agreement and the other Loan
Documents. The Lenders irrevocably authorize Administrative Agent, at its option and in its discretion, to do any and all of the following:
(a) to release any Lien granted to or held by Administrative Agent under any Collateral Document (i) upon Payment in Full; (ii) upon
property sold or to be sold or disposed of as part of or in connection with any disposition permitted under this Agreement (including
the release of any Guarantor in connection with any such disposition); or (iii) subject to Section 15.1 if approved in writing
by the Required Lenders; or (b) to subordinate its interest in any Collateral to any holder of a Lien on that Collateral which is permitted
by Section 11.2(d) (it being understood that Administrative Agent may conclusively rely on a certificate from Borrower Representative
in determining whether the Debt secured by any such Lien is permitted by Section 11.1(d)). Upon request by Administrative Agent
at any time, the Lenders will confirm in writing Administrative Agent’s authority to release, or subordinate its interest in, particular
types or items of Collateral pursuant to this Section 14.11. Each Lender hereby authorizes Administrative Agent to give blockage,
enforcement or other notices in connection with any Subordinated Debt, including, without limitation, the Second Lien Debt and AgileThought
Earn-out Obligations.


 






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14.12 Restriction
on Actions by Lenders. Each Lender shall not, without the express written consent of Administrative Agent, and shall, upon the written
request of Administrative Agent (to the extent it is lawfully entitled to do so, set-off against the Obligations, any amounts owing by
that Lender to a Loan Party or any deposit accounts of any Loan Party now or hereafter maintained with that Lender. Each Lender shall
not, unless specifically requested to do so in writing by Administrative Agent, take or cause to be taken any action, including the commencement
of any legal or equitable proceedings, to foreclose any loan or otherwise enforce any security interest in any of the Collateral or to
enforce all or any part of this Agreement or the other Loan Documents. All enforcement actions under this Agreement and the other Loan
Documents against the Loan Parties or any third party with respect to the Obligations or the Collateral may be taken by only Administrative
Agent (at the direction of the Required Lenders or as otherwise permitted in this Agreement) or by its agents at the direction of Administrative
Agent.


 


14.13 Administrative
Agent May File Proofs of Claim.


 


14.13.1 In
case of the pendency of any receivership, insolvency, liquidation, bankruptcy, reorganization, arrangement, adjustment, composition,
or other judicial proceeding relative to any Loan Party (including any Insolvency Proceeding), Administrative Agent (irrespective of
whether the principal of any Loan is then due and payable as expressed in this Agreement or by declaration or otherwise and irrespective
of whether Administrative Agent has made any demand on Borrowers) may, by intervention in any such proceeding or otherwise, do any and
all of the following:


 


(a) to
file and prove a claim for the whole amount of the principal and interest owing and unpaid in respect of the Loans, and all other Obligations
that are owing and unpaid and to file such other documents as may be necessary or advisable in order to have the claims of the Lenders
and Administrative Agent (including any claim for the reasonable compensation, expenses, disbursements and advances of the Lenders and
Administrative Agent and its respective agents and counsel and all other amounts due the Lenders and Administrative Agent under Sections
5, 15.5 and 15.17) allowed in such judicial proceedings; and


 


(b) to
collect and receive any monies or other property payable or deliverable on any such claims and to distribute the same;


 




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14.13.2 Any
custodian, receiver, assignee, trustee, liquidator, sequestrator, or other similar official in any such proceeding is hereby authorized
by each Lender to make all payments to Administrative Agent and, in the event that Administrative Agent consents to the making of such
payments directly to the Lenders, to pay to Administrative Agent any amount due for the reasonable compensation, expenses, disbursements
and advances of Administrative Agent and its agents and counsel, and any other amounts due Administrative Agent under Sections 5,
15.5, and 15.17.


 


14.13.3 Nothing
contained in this Agreement will be deemed to authorize Administrative Agent to authorize or consent to or accept or adopt on behalf
of any Lender any plan of reorganization, arrangement, adjustment or composition affecting the Obligations or the rights of any Lender
or to authorize Administrative Agent to vote in respect of the claim of any Lender in any such proceeding.


 


14.14 Other
Agents; Arrangers and Managers. None of the Lenders or other Persons identified on the facing page or signature pages of this Agreement
as a “syndication agent,” “documentation agent,” “co-agent,” “book manager,” “lead
manager,” “arranger,” “lead arranger” or “co-arranger,” if any, has any right, power, obligation,
liability, responsibility, or duty under this Agreement other than, in the case of any Lender, those applicable to all Lenders as such.
Without limiting the foregoing, none of the Lenders or other Persons so identified has or is deemed to have any fiduciary relationship
with any Lender. Each Lender acknowledges that it has not relied, and will not rely, on any of the Lenders or other Persons so identified
in deciding to enter into this Agreement or in taking or not taking action under this Agreement.


 


14.15 Protective
Advances. Administrative Agent may, at any time, make all disbursements and advances (“Protective Advances”) that
Administrative Agent, in its discretion, deems necessary or desirable to preserve, protect, prepare for sale or lease or dispose of the
Collateral or any portion thereof, to enhance the likelihood or maximize the amount of repayment by the Loan Parties of the Loans and
other Obligations, the Reimbursement Obligations, the L/C Obligations or to pay any other amount chargeable to the Loan Parties pursuant
to the terms of this Agreement and the other Loan Documents, including, without limitation, costs, fees and expenses as described in
Section 15.5. Protective Advances are repayable on demand and shall be secured by the Collateral and bear interest at a rate per
annum equal to the rate then applicable to Base Rate Loans. The maximum aggregate amount of Protective Advances that Administrative Agent
may make is $5,000,000. Protective Advances constitute Obligations under this Agreement and may be charged to the Loan Account in accordance
with Section 7.1.2. No Protective Advance made by Administrative Agent and charged to the Loan Account will be deemed to constitute
a Loan and no Lender will have any obligation to fund any amount to Administrative Agent as a result thereof. The Administrative Agent
shall notify each Lender and the Borrower Representative in writing of each Protective Advance made by Administrative Agent, which notice
must include a description of the purpose of that Protective Advance.


 






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14.16 Mexican
Powers of Attorney. The Administrative Agent agrees that it will not exercise any rights under any power of attorney granted under
or in connection with the Mexican Loan Documents unless an Event of Default has occurred and is continuing.


 


14.17 Subordination
Agreements. Each of the Lenders hereby acknowledges that it has received and reviewed each of the Subordination Agreements and agrees
to be bound by the terms thereof as if such Lender was a signatory thereto. Each Lender (and each Person that becomes a Lender hereunder)
hereby authorizes and directs the Administrative Agent to enter into the Subordination Agreements on behalf of such Lender and agrees
that the Administrative Agent, in its various capacities thereunder, may take such actions on its behalf as is contemplated by the terms
of the Intercreditor Agreement.


 


SECTION
15: GENERAL.


 


15.1 Waiver;
Amendments.


 


(a) No
amendment, modification, or waiver of, or consent with respect to, any provision of this Agreement or the other Loan Documents will be
effective unless it is in writing and acknowledged by Lenders having an aggregate Pro Rata Shares of not less than the aggregate Pro
Rata Shares expressly designated in this Agreement with respect thereto or, in the absence of any such designation as to any provision
of this Agreement, by the Required Lenders. Any amendment, modification, waiver, or consent will be effective only in the specific instance
and for the specific purpose for which given.


 


(b) The
Agent Fee Letter may be amended, waived, consented to, or modified by the parties thereto.


 


(c) No
amendment, modification, waiver, or consent may extend or increase the Commitment of any Lender without the written consent of that Lender.


 


(d) No
amendment, modification, waiver, or consent may extend the date scheduled for payment of any principal (excluding mandatory prepayments)
of or interest on the Loans or any fees payable under this Agreement without the written consent of each Lender directly affected thereby.


 


(e) No
amendment, modification, waiver, or consent may reduce the principal amount of any Loan, the rate of interest thereon, or any fees payable
under this Agreement without the consent of each Lender directly affected thereby (except (i) for periodic adjustments of interest rates
and fees resulting from a change in the LIBOR Rate and the Base Rate as provided for in this Agreement, and (ii) that Required Lenders
may rescind any increase in the interest rate under and in accordance with Section 4.1).


 


(f) No
amendment, modification, waiver, or consent may do any of the following without the written consent of each Lender (i) release any Borrower
or any Guarantor from its obligations, other than as part of or in connection with any disposition permitted under this Agreement, (ii)
release all or any substantial part of the Collateral granted under the Collateral Documents (except as permitted by Section 14.11),
(iii) change the definitions of Pro Rata Share or Required Lenders, any provision of this Section 15.1, any provision of Section
13.3, or reduce the aggregate Pro Rata Share required to effect an amendment, modification, waiver, or consent.


 






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(g) No
provision of Sections 6.2.2, 6.3, or 7.2.2(b) with respect to the timing or application of mandatory prepayments
of the Loans may be amended, modified, or waived without the consent of Lenders having a majority of the aggregate Pro Rata Shares of
the Term Loans affected thereby.


 


(h) No
provision of Section 14 or other provision of this Agreement affecting Administrative Agent in its capacity as such may be amended,
modified, or waived without the consent of Administrative Agent.


 


(i) No
provision of this Agreement relating to the rights or duties of any Issuing Lender in its capacity as such may be amended, modified,
or waived without the consent of that Issuing Lender.


 


(j) Notwithstanding
the foregoing, this Agreement may be amended (or amended and restated) with the written consent of the Required Lenders, Administrative
Agent, and the Loan Parties to (i) add one or more additional credit facilities to this Agreement and to permit the extensions of credit
from time to time outstanding thereunder and the accrued interest and fees in respect thereof to share ratably in the benefits of this
Agreement and the other Loan Documents with the Revolving Loans, the Revolving Commitments, the Closing Date Term Loans, the Closing
Date Term Loan Commitments, the Incremental Term Loans, the Incremental Term Loan Commitments, and the accrued interest and fees in respect
thereof, and/or (ii) include appropriately the Lenders holding any such additional credit facilities in any determination of the Required
Lenders.


 


(k)
If, in connection with any proposed amendment, modification, waiver or termination requiring the consent of all Lenders, the consent
of the Required Lenders is obtained but the consent of other Lenders whose consent is required is not obtained (any such Lender
whose consent is not obtained is referred to as a “Non-Consenting Lender”), then, so long as Administrative Agent
is not a Non-Consenting Lender, Administrative Agent and/or one or more Persons reasonably acceptable to Administrative Agent may
(but will not be required to) purchase from that Non-Consenting Lender, and that Non-Consenting Lenders shall, upon Administrative
Agent’s request, sell and assign to Administrative Agent and/or any such Person, all of the Loans and Commitments of that
Non-Consenting Lender for an amount equal to the principal balance of all such Loans and Commitments held by that Non-Consenting
Lender and all accrued interest, fees, expenses, and other amounts then due with respect thereto through the date of sale, which
purchase and sale will be consummated pursuant to an executed Assignment Agreement.


 






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15.2 Confirmations.
Each Borrower and each holder of a Note agree from time to time, upon written request received by it from the other, to confirm to the
other in writing (with a copy of each such confirmation to Administrative Agent) the aggregate unpaid principal amount of the Loans then
outstanding under that Note.


 


15.3 Notices.


 


15.3.1 Generally.
Except as otherwise provided in Sections 2.2.2 and 2.2.3, all notices under this Agreement must be in writing (including
facsimile transmission) and must be sent to the applicable party at its address shown on Annex C or at any other address as the
receiving party designates, by written notice received by the other parties, as its address for that purpose. Notices sent by facsimile
transmission will be deemed to have been given when sent; notices sent by mail will be deemed to have been given three Business Days
after the date when sent by registered or certified mail, postage prepaid; and notices sent by hand delivery or overnight courier service
will be deemed to have been given when received. For purposes of Sections 2.2.2 and 2.2.3, Administrative Agent will be
entitled to rely on telephonic instructions from any person that Administrative Agent in good faith believes is an authorized officer
or employee of Borrower Representative, and Borrowers shall hold Administrative Agent and each other Lender harmless from any loss, cost,
or expense resulting from any such reliance.


 


15.3.2 Electronic
Communications.


 


(a) Notices
and other communications to any Lender under this Agreement may be delivered or furnished by electronic communication (including e-mail
and Internet or intranet websites) pursuant to procedures approved by Administrative Agent, but the foregoing does not apply to notices
to any Lender pursuant to Section 2.2 if that Lender has notified Administrative Agent and Borrower Representative that it is
incapable of receiving notices under Section 2.2 by electronic communication. Administrative Agent or any Loan Party may, in its
respective sole discretion, agree to accept notices and other communications to it under this Agreement by electronic communications
pursuant to procedures approved by it, and approval of any such procedures may be limited to particular notices or communications.


 


(b)
Unless otherwise agreed by the sender and the intended recipient, (i) notices and other communications sent to an e-mail address
will be deemed received upon the sender’s receipt of an acknowledgement from the intended recipient (such as by the
“return receipt requested” function, as available, return e-mail, or other written acknowledgement), (ii) notices or
communications posted to an Internet or intranet website will be deemed received upon the deemed receipt by the intended recipient,
at its email address as described in the foregoing clause (i), of notification that the notice or communication is
available and identifying the website address therefor; and (iii) for both clauses (i) and (ii) of this Section
15.3.2(b), any notice, e-mail or other communication that is not sent during the normal business hours of the intended recipient
will be deemed to have been sent at the opening of business on the next Business Day for the intended recipient.


 






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15.4 Computations.
Where the character or amount of any asset or liability or item of income or expense is required to be determined, or any consolidation
or other accounting computation is required to be made, for the purpose of this Agreement, that determination or calculation will, to
the extent applicable and except as otherwise specified in this Agreement, be made in accordance with GAAP, consistently applied, but
if Borrower Representative notifies Administrative Agent that Borrowers wish to amend any covenant in Sections 10 or 11.12
(or any related definition) to eliminate or to take into account the effect of any change in GAAP on the operation of that covenant
(or if Administrative Agent notifies Borrower Representative that the Required Lenders wish to amend Sections 10 or 11.12
(or any related definition) for that purpose), then Borrowers’ compliance with that covenant will be determined on the basis of
GAAP in effect immediately before the relevant change in GAAP became effective, until either the applicable notice under this Section
15.4 is withdrawn or the applicable covenant (or related definition) is amended in a manner satisfactory to Borrowers and the Required
Lenders.


 


15.5 Costs,
Expenses and Taxes. Each Loan Party, jointly and severally, shall pay on demand all reasonable out-of-pocket costs and expenses of
Administrative Agent (including Attorney Costs and Taxes) in connection with the preparation, execution, primary syndication, delivery
and administration (including perfection and protection of any Collateral and the costs of IntraLinks (or other similar service), if
applicable) of this Agreement, the other Loan Documents, and all other documents provided for in this Agreement or delivered or to be
delivered under or in connection with this Agreement (including any amendment, supplement, or waiver to any Loan Document), whether or
not the transactions contemplated hereby or thereby are consummated, including, without limitation, all documented out-of-pocket costs
and expenses incurred pursuant to Section 10.2, and all reasonable out-of-pocket costs and expenses (including Attorney Costs
and any Taxes) incurred by Administrative Agent and each Lender after an Event of Default in connection with the collection of the Obligations
or the enforcement of this Agreement the other Loan Documents or any such other documents or during any workout, restructuring, or negotiations
in respect thereof; provided however, that the Loan Parties shall not be liable for any stamp, documentary, recording, filing or similar
Taxes that are Other Connection Taxes imposed with respect to an assignment of the Loans and Commitments (other than an assignment at
the request of a Loan Party). In addition, each Loan Party shall pay, and shall save and hold harmless Administrative Agent and the Lenders
from all liability for, any fees of Loan Parties’ auditors in connection with any reasonable exercise by Administrative Agent and
the Lenders of their rights pursuant to Section 10.2. All Obligations provided for in this Section 15.5 will survive repayment
of the Loans, cancellation of the Notes, expiration or termination of the Letters of Credit, and termination of this Agreement.


 






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15.6 Assignments;
Participations.


 


15.6.1 Assignments.


 


(a) Any
Lender may at any time assign to one or more Persons (any such Person, an “Assignee”) all or any portion of that Lender’s
Loans and Commitments, with the prior written consent of Administrative Agent, the Issuing Lenders (for an assignment of the Revolving
Loans and the Revolving Commitments at any time the commitment to issue Letters of Credit hereunder exceeds $0) and, so long as no Event
of Default exists, Borrower Representative (which consent of Borrower Representative may not be unreasonably withheld or delayed); provided,
however, such consent of Borrower Representative shall not be required (i) for an assignment by a Lender to a Lender or an Affiliate
of a Lender or an Approved Fund, or (ii) during the existence of an Event of Default; provided further that the Borrower Representative
shall be deemed to have consented to any such assignment unless it shall object thereto by written notice to the Administrative Agent
within five (5) Business Days after having received notice thereof. Except as Administrative Agent otherwise agrees, any such assignment
must be in a minimum aggregate amount equal to $1,000,000 (which minimum will be $500,000 if the assignment is to an Affiliate of the
assigning Lender) or, if less, the remaining Commitment and Loans held by the assigning Lender. Borrowers and Administrative Agent will
be entitled to continue to deal solely and directly with the assigning Lender in connection with the interests so assigned to an Assignee
until Administrative Agent has received and accepted an effective assignment agreement in substantially the form of Exhibit C
(an “Assignment Agreement”) executed, delivered, and fully completed by the applicable parties thereto and a processing
fee of $3,500. No assignment may be made to any Person if at the time of that assignment Borrowers would be obligated to pay any greater
amount under Section 7.6 or Section 8 to the Assignee than Borrowers are then obligated to pay to the assigning Lender
under that section (and if any assignment is made in violation of the foregoing, Borrowers will not be required to pay any such greater
amounts). Any attempted assignment not made in accordance with this Section 15.6.1 will be treated as the sale of a participation
under Section 15.6.2. Borrower Representative will be deemed to have granted its consent to any assignment requiring its consent
under this Agreement unless Borrower Representative has expressly objected to that assignment within three Business Days after notice
thereof.


 


(b)
From and after the date on which the conditions described above have been met, (i) the Assignee will be deemed automatically to have
become a party to this Agreement and, to the extent that rights and obligations under this Agreement have been assigned to that
Assignee pursuant to the Assignment Agreement, will have the rights and obligations of a Lender under this Agreement, and (ii) the
assigning Lender, to the extent that rights and obligations under this Agreement have been assigned by it pursuant to that
Assignment Agreement, will be released from its rights (other than its indemnification rights) and obligations under this Agreement.
Upon the request of the Assignee (and, as applicable, the assigning Lender) pursuant to an effective Assignment Agreement, Borrowers
shall execute and deliver to Administrative Agent for delivery to the Assignee (and, as applicable, the assigning Lender) one or
more Notes in accordance with Section 3.1 to reflect the amounts assigned to that Assignee and the amounts, if any, retained
by the assigning Lender. Each such Note will be dated the effective date of the applicable assignment. Upon receipt by
Administrative Agent of any such Note, the assigning Lender shall return to Borrower Representative any applicable prior Note held
by it.


 






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(c) Any
Lender may at any time pledge or assign a security interest in all or any portion of its rights under this Agreement to secure obligations
of that Lender, including any pledge or assignment to secure obligations to a Federal Reserve Bank, and this Section 15.6.1 will
not apply to any such pledge or assignment of a security interest. No such pledge or assignment of a security interest will release a
Lender from any of its obligations under this Agreement or substitute any such pledgee or assignee for that Lender as a party to this
Agreement


 


15.6.2 Participations.
Any Lender may at any time sell to one or more Persons participating interests in its Loans, Commitments or other interests under this
Agreement (any such Person, a “Participant”), but solely to the extent that such Participant is not a Loan Party or
an Affiliate of a Loan Party. In the event of a sale by a Lender of a participating interest to a Participant (a) that Lender’s
obligations under this Agreement will remain unchanged for all purposes, (b) Borrowers and Administrative Agent shall continue to deal
solely and directly with that Lender in connection with that Lender’s rights and obligations under this Agreement, and (c) all
amounts payable by Borrowers will be determined as if that Lender had not sold that participation and will be paid directly to that Lender.
No Participant will have any direct or indirect voting rights under this Agreement except with respect to any event described in Section
15.1 expressly requiring the unanimous vote of all Lenders or, as applicable, all affected Lenders. Each Lender agrees to incorporate
the requirements of the preceding sentence into each participation agreement which that Lender enters into with any Participant. Borrowers
agree that if amounts outstanding under this Agreement are due and payable (as a result of acceleration or otherwise), each Participant
will be deemed to have the right of set-off in respect of its participating interest in amounts owing under this Agreement and with respect
to any Letter of Credit to the same extent as if the amount of its participating interest were owing directly to it as a Lender under
this Agreement, but that right of set-off is subject to the obligation of each Participant to share with the Lenders, and the Lenders
shall share with each Participant, as provided in Section 7.5. Participant shall be entitled to the benefits of Section 7.6
or 8 to the same extent as if it were a Lender (but no Participant will be entitled to any greater compensation pursuant to
Section 7.6 and 8 than would have been paid to the participating Lender on the date of participation if no participation
had been sold), and each Participant must comply with Section 7.6.4 as if it were an Assignee.


 






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15.7 Register.
(a) Administrative Agent shall maintain, and deliver a copy to Borrower Representative upon written request, a copy of each Assignment
Agreement delivered and accepted by it and register (the “Register”) for the recordation of names and addresses of
the Lenders and the Commitment of, and principal amount of (and stated interest on) the Loans owing to, each Lender from time to time
and whether that Lender is the original Lender or the Assignee. No assignment will be effective unless and until the Assignment Agreement
is accepted and registered in the Register. All records of transfer of a Lender’s interest in the Register will be conclusive,
absent manifest error, as to the ownership of the interests in the Loans. Administrative Agent will not incur any liability of any kind
with respect to any Lender with respect to the maintenance of the Register. It is the intention that the Loans and Commitments be treated
as registered obligations and in “registered form” within the meaning of Sections 163(f), 871(h)(2) and 881(c)(2) of the
Code, and that the right, title, and interest of the Lenders in and to those Loans and Commitments be transferable only in accordance
with the terms of this Agreement.


 


(b) Each
Lender that sells a participation to a Participant shall, acting solely for this purpose as an agent of each Borrower, maintain at one
of its offices a register for the recordation of the names and addresses of each such Participant, and the Commitments of, and principal
amount of (and stated interest on) the Loans owing to, such Participant (the “Participant Register”), but no Lender
will be required to disclose all or any portion of the Participant Register (including the identity of any Participant or any information
relating to a Participant’s interest in any Loans, Commitments, or its other obligations under any Loan Document) to any Person
except to the extent that disclosure is required to establish that such a participation is in registered form (as described above). The
entries in the Participant Register will be conclusive absent manifest error, and the applicable Lender shall treat each Person whose
name is recorded in the Participant Register as the owner of that participation for all purposes of this Agreement notwithstanding any
notice to the contrary.


 


15.8 GOVERNING
LAW. This Agreement and each Note is a contract made under and governed by the internal laws of the State of New York applicable
to contracts made and to be performed entirely within that state, without regard to conflict-of-laws principles (other than Sections
5-1401 and 5-1402 of the New York General Obligations Law).


 






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15.9 Confidentiality.
As required by federal law and Administrative Agent’s policies and practices, Administrative Agent may need to obtain, verify,
and record certain customer identification information and documentation in connection with opening or maintaining accounts, or establishing
or continuing to provide services. Administrative Agent and each Lender shall use commercially reasonable efforts (equivalent to the
efforts Administrative Agent or that Lender applies to maintain the confidentiality of its own confidential information) to maintain
as confidential all information provided to them by any Loan Party and designated as confidential, except that Administrative Agent and
each Lender may disclose any information as follows: (a) to Persons employed or engaged by Administrative Agent or that Lender or that
Lender’s Affiliates or Approved Funds in evaluating, approving, structuring, or administering the Loans and the Commitments, (b)
to any assignee or participant or potential assignee or participant that has agreed to comply with the covenant contained in this Section
15.9 (and any such assignee or participant or potential assignee or participant may disclose any such information to Persons employed
or engaged by them as described in clause (a) of this Section 15.9, (c) as required or requested by any federal or state
regulatory authority or examiner, or any insurance industry association, or as reasonably believed by Administrative Agent or that Lender
to be compelled by any court decree, subpoena, or legal or administrative order or process, but Administrative Agent or that Lender,
as applicable, shall (i) use reasonable efforts to give the applicable Loan Party written notice prior to disclosing the information
to the extent permitted by that requirement, request, court decree, subpoena, or legal or administrative order or process, and (ii) disclose
only that portion of the confidential information as Administrative Agent or that Lender reasonably believes, or as counsel for Administrative
Agent or that Lender, as applicable, advises Administrative Agent or that Lender, that it must disclose pursuant to that requirement,
(d) as Administrative Agent or that Lender reasonably believes, or on the advice of Administrative Agent’s or that Lender’s
counsel, is required by law, (e) in connection with the exercise of any right or remedy under the Loan Documents or in connection with
any litigation to which Administrative Agent or that Lender is a party, (f) to any nationally recognized rating agency that requires
access to information about a Lender’s investment portfolio in connection with ratings issued with respect to that Lender, (g)
to any Affiliate of Administrative Agent or any Lender who provides or might provide Bank Products to the Loan Parties, (h) to that Lender’s
independent auditors and other professional advisors as to which that information has been identified as confidential, or (i) if that
information ceases to be confidential through no fault of Administrative Agent or any Lender. Notwithstanding the foregoing, Borrowers
consent to the publication by Administrative Agent or any Lender of a tombstone or similar advertising material relating to the financing
transactions contemplated by this Agreement, and Administrative Agent reserves the right to provide to industry trade organizations information
necessary and customary for inclusion in league table measurements. If any provision of any confidentiality agreement, non-disclosure
agreement, or other similar agreement between any Borrower and any Lender conflicts with or contradicts this Section 15.9 with
respect to the treatment of confidential information, then this Section 15.9 will supersede all such prior or contemporaneous
agreements and understandings between the parties.


 


15.10 Severability.
Whenever possible each provision of this Agreement is to be interpreted so as to be effective and valid under applicable law, but if
any provision of this Agreement is prohibited by or invalid under applicable law, that provision will be ineffective to the extent of
that prohibition or invalidity, without invalidating the remainder of that provision or the remaining provisions of this Agreement. All
obligations of the Loan Parties and rights of Administrative Agent and the Lenders, in each case, expressed in this Agreement or in any
other Loan Document are in addition to, and not in limitation of, those provided by applicable law.


 


15.11 Nature
of Remedies. All Obligations of the Loan Parties and rights of Administrative Agent and the Lenders expressed in this Agreement or
in any other Loan Document are in addition to and not in limitation of those provided by applicable law. No failure to exercise, and
no delay in exercising, on the part of Administrative Agent or any Lender, any right, remedy, power, or privilege under this Agreement
will operate as a waiver thereof, and no single or partial exercise of any right, remedy, power, or privilege under this Agreement will
preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.


 






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15.12 Entire
Agreement. This Agreement, together with the other Loan Documents, embodies the entire agreement and understanding among the parties
to this Agreement and supersedes all prior or contemporaneous agreements and understandings of all such Persons, verbal or written, relating
to the subject matter hereof and thereof (except as relates to the fees described in Section 5.3) and any prior arrangements made
with respect to the payment by the Loan Parties of (or any indemnification for) any fees, costs, or expenses payable to or incurred (or
to be incurred) by or on behalf of Administrative Agent or the Lenders.


 


15.13 Counterparts.
This Agreement may be executed in any number of counterparts and by the different parties on separate counterparts. Each such counterpart
will be deemed to be an original, but all such counterparts will together constitute but one and the same Agreement. Receipt of an executed
signature page to this Agreement by facsimile or other electronic transmission will constitute effective delivery thereof. Electronic
records of executed Loan Documents maintained by the Lenders will be deemed to be originals.


 


15.14 Successors
and Assigns. This Agreement binds the Loan Parties, the Lenders, Administrative Agent, and their respective successors and assigns
and will inure to the benefit of the Loan Parties, the Lenders, and Administrative Agent and the successors and assigns of the Lenders
and Administrative Agent. No other Person is or is intended to be a direct or indirect legal beneficiary of, or have any direct or indirect
cause of action or claim in connection with, this Agreement or any of the other Loan Documents. No Loan Party may assign or transfer
any of its rights or Obligations under this Agreement without the prior written consent of Administrative Agent and each Lender.


 


15.15 Captions.
Section captions used in this Agreement are for convenience only and shall not affect the construction of this Agreement.


 


15.16 Customer
Identification – USA Patriot Act Notice. Each Lender and Monroe Capital (each for itself and not on behalf of any other party)
hereby notifies the Loan Parties that, pursuant to the requirements of the Patriot Act, it is required to obtain, verify, and record
information that identifies the Loan Parties, which information includes the name and address of the Loan Parties and other information
that will allow that Lender or Monroe Capital, as applicable, to identify the Loan Parties in accordance with the Patriot Act.


 






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15.17 INDEMNIFICATION
BY LOAN PARTIES. In consideration of the execution and delivery of this Agreement by Administrative Agent and the Lenders and the
agreement to extend the Commitments provided under this Agreement, each Borrower hereby agrees to indemnify, exonerate, and hold harmless
Administrative Agent, each Lender and each of the officers, directors, employees, Affiliates, agents, and Approved Funds of Administrative
Agent and each Lender (each, a “Lender Party” or “Indemnitee”) from and against any and all actions,
causes of action, suits, losses, liabilities, damages, and expenses, including Attorney Costs (collectively, the “Indemnified
Liabilities”), incurred by the Lender Parties or any of them as a result of, or arising out of, or relating to (a) any tender
offer, merger, purchase of Equity Interests, purchase of assets (including the Related Transactions) or other similar transaction financed
or proposed to be financed in whole or in part, directly or indirectly, with the proceeds of any of the Loans; (b) the use, handling,
release, emission, discharge, transportation, storage, treatment or disposal of any Hazardous Substance at any property owned or leased
by any Loan Party; (c) any violation of any Environmental Laws with respect to conditions at any property owned or leased by any Loan
Party or the operations conducted thereon; (d) the investigation, cleanup or remediation of offsite locations at which any Loan Party
or their respective predecessors are alleged to have directly or indirectly disposed of Hazardous Substances; or (e) the execution, delivery,
performance, or enforcement of this Agreement or any other Loan Document by any of the Lender Parties, in each case except for any such
Indemnified Liabilities arising on account of the applicable Lender Party’s gross negligence or willful misconduct as determined
by a final, non-appealable judgment by a court of competent jurisdiction. If and to the extent that the foregoing undertaking is unenforceable
for any reason, each Borrower hereby agrees to make the maximum contribution to the payment and satisfaction of each of the Indemnified
Liabilities which is permissible under applicable law. All obligations provided for in this Section 15.17 will survive repayment
of the Loans, cancellation of the Notes, expiration or termination of the Letters of Credit, any foreclosure under, or any modification,
release, or discharge of, any or all of the Collateral Documents and termination of this Agreement. This Section 15.17 shall not
apply with respect to Taxes other than any Taxes that represent Indemnified Liabilities arising from any non-Tax claim.


 


15.18 Nonliability
of Lenders. The relationship between Borrowers on the one hand and the Lenders and Administrative Agent on the other hand is solely
that of borrower and lender. Neither Administrative Agent nor any Lender has any fiduciary relationship with or duty to any Loan Party
arising out of or in connection with this Agreement or any of the other Loan Documents, and the relationship between the Loan Parties,
on the one hand, and Administrative Agent and the Lenders, on the other hand, in connection herewith or therewith is solely that of debtor
and creditor. Neither Administrative Agent nor any Lender undertakes any responsibility to any Loan Party to review or inform any Loan
Party of any matter in connection with any phase of any Loan Party’s business or operations. Each Loan Party agrees, on behalf
of itself and each other Loan Party, that neither Administrative Agent nor any Lender has any liability to any Loan Party (whether sounding
in tort, contract or otherwise) for losses suffered by any Loan Party in connection with, arising out of, or in any way related to the
transactions contemplated and the relationship established by the Loan Documents, or any act, omission, or event occurring in connection
therewith, unless it is determined in a final non-appealable judgment by a court of competent jurisdiction that those losses resulted
from the gross negligence or willful misconduct of the party from which recovery is sought. No Lender Party will be liable for any damages
arising from the use by others of any information or other materials obtained through IntraLinks or other similar information transmission
systems in connection with this Agreement. No Lender Party will have any liability with respect to, and each Loan Party, on behalf of
itself and each other Loan Party, hereby waives, releases, and agrees not to sue for, any special, punitive, exemplary, indirect, or
consequential damages relating to this Agreement or any other Loan Document or arising out of its activities in connection herewith or
therewith (whether before or after the Closing Date). Each Loan Party acknowledges that it has been advised by counsel in the negotiation,
execution and delivery of this Agreement and the other Loan Documents to which it is a party. No joint venture is created hereby or by
the other Loan Documents or otherwise exists by virtue of the transactions contemplated hereby among the Lenders or among the Loan Parties
and the Lenders.


 






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15.19 FORUM
SELECTION AND CONSENT TO JURISDICTION. Any litigation based hereon, or arising out of, under, or in connection with this Agreement
or any other Loan Document (except for the Mexican Loan Documents, which shall be governed under their own terms), will be brought and
maintained exclusively in the courts of the State of New York or in the United States District Court of the Southern District of New
York. Each party hereto hereby expressly and irrevocably submits to the exclusive jurisdiction of the courts of the State of New York
and of the United States District Court of the Southern District of New York for the purpose of any such litigation as set forth above
and waives any right to any other jurisdiction to which each such party may be entitled to by reason of their present or future domicile
or otherwise. Each Loan Party further irrevocably consents to the service of process by registered mail, postage prepaid, or by personal
service within or without the State of New York. Each Loan Party hereby expressly and irrevocably waives, to the fullest extent permitted
by law, any objection that it now has or hereafter might have to the laying of venue of any such litigation brought in any such court
referred to above and any claim that any such litigation has been brought in an inconvenient forum.


 


15.20 WAIVER
OF JURY TRIAL. Each Loan Party, Administrative Agent, and each Lender hereby waives any right to a trial by jury in any action or
proceeding to enforce or defend any rights under this Agreement, any Note, any other Loan Document, and any amendment, instrument, document,
or agreement delivered or which might in the future be delivered in connection with this Agreement or therewith or arising from any lending
relationship existing in connection with any of the foregoing, and agrees that any such action or proceeding will be tried before a court
and not before a jury.


 


15.21 Acknowledgement
and Consent to Bail-In of EEA Financial Institutions. Notwithstanding anything to the contrary in any Loan Document or in any other
agreement, arrangement, or understanding among any such parties, each party hereto acknowledges that any liability of any EEA Financial
Institution arising under any Loan Document, to the extent such liability is unsecured, may be subject to the write-down and conversion
powers of an EEA Resolution Authority and agrees and consents to, and acknowledges and agrees to be bound by (a) the application of any
Write-Down and Conversion Powers by an EEA Resolution Authority to any such liabilities arising hereunder which may be payable to it
by any party hereto that is an EEA Financial Institution; and (b) the effects of any Bail-in Action on any such liability, including,
if applicable: (i) a reduction in full or in part or cancellation of any such liability; (ii) a conversion of all, or a portion of, such
liability into shares or other instruments of ownership in that EEA Financial Institution, its parent undertaking, or a bridge institution
that may be issued to it or otherwise conferred on it, and that such shares or other instruments of ownership will be accepted by it
in lieu of any rights with respect to any such liability under this Agreement or any other Loan Document; or (iii) the variation of the
terms of such liability in connection with the exercise of the write-down and conversion powers of any EEA Resolution Authority.


 






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15.22 Notice
of Certain Refinancings. Borrower Representative and each applicable Lender that is not Monroe Capital or an Affiliate of Monroe
Capital shall give Administrative Agent at least 10 Business Days’ prior written notice of an intended Payment in Full, in whole
or in part, with the proceeds of any refinancing credit facility or replacement credit facility in which that Lender is a lender, the
administrative agent, or a lead arranger on the closing date of that facility.


 


15.23 Acknowledgement
Regarding Any Supported QFCs. To the extent that the Loan Documents provide support, through a guarantee or otherwise, for any Hedging
Agreement or any other agreement or instrument that is a QFC (such support, “QFC Credit Support”, and each such QFC,
a “Supported QFC”), the parties acknowledge and agree as follows with respect to the resolution power of the Federal
Deposit Insurance Corporation under the Federal Deposit Insurance Act and Title II of the Dodd-Frank Wall Street Reform and Consumer
Protection Act (together with the regulations promulgated thereunder, the “U.S. Special Resolution Regimes”) in respect
of such Supported QFC and QFC Credit Support (with the provisions below applicable notwithstanding that the Loan Documents and any Supported
QFC may in fact be stated to be governed by the laws of the State of New York and/or of the United States or any other state of the United
States):


 


(a) In
the event a Covered Entity that is party to a Supported QFC (each, a “Covered Party”) becomes subject to a proceeding
under a U.S. Special Resolution Regime, the transfer of such Supported QFC and the benefit of such QFC Credit Support (and any interest
and obligation in or under such Supported QFC and such QFC Credit Support, and any rights in property securing such Supported QFC or
such QFC Credit Support) from such Covered Party will be effective to the same extent as the transfer would be effective under the U.S.
Special Resolution Regime if the Supported QFC and such QFC Credit Support (and any such interest, obligation and rights in property)
were governed by the laws of the United States or a state of the United States. In the event a Covered Party or a BHC Act Affiliate of
a Covered Party becomes subject to a proceeding under a U.S. Special Resolution Regime, Default Rights under the Loan Documents that
might otherwise apply to such Supported QFC or any QFC Credit Support that may be exercised against such Covered Party are permitted
to be exercised to no greater extent than such Default Rights could be exercised under the U.S. Special Resolution Regime if the Supported
QFC and the Loan Documents were governed by the laws of the United States or a state of the United States. Without limitation of the
foregoing, it is understood and agreed that rights and remedies of the parties with respect to a Defaulting Lender shall in no event
affect the rights of any Covered Party with respect to a Supported QFC or any QFC Credit Support.


 






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(b) As
used in this Section 15.23, the following terms have the following meanings:


 


(A) “BHC
Act Affiliate” of a party means an “affiliate” (as such term is defined under, and interpreted in accordance with,
12 U.S.C. 1841(k)) of such party.


 


(B) “Covered
Entity” means any of the following: (i) a “covered entity” as that term is defined in, and interpreted in accordance
with, 12 C.F.R. § 252.82(b); (ii) a “covered bank” as that term is defined in, and interpreted in accordance with, 12
C.F.R. § 47.3(b); or (iii) a “covered FSI” as that term is defined in, and interpreted in accordance with, 12 C.F.R.
§ 382.2(b).


 


(C) “Default
Right” has the meaning assigned to that term in, and shall be interpreted in accordance with, 12 C.F.R. §§ 252.81,
47.2 or 382.1, as applicable.


 


(D) “QFC”
has the meaning assigned to the term “qualified financial contract” in, and shall be interpreted in accordance with, 12 U.S.C.
5390(c)(8)(D).


 


SECTION
16: JOINT AND SEVERAL LIABILITY


 


16.1.1 Each
Loan Party and each Person comprising a Loan Party hereby acknowledges and agrees that all of the representations, warranties, covenants,
obligations, conditions, agreements, and other terms contained in this Agreement are applicable to and binding upon each Person comprising
a Loan Party unless expressly otherwise stated in this Agreement.


 


16.1.2 Each
Loan Party is jointly and severally liable for all of the Obligations of each other Loan Party, regardless of which Loan Party actually
receives the proceeds or other benefits of the Loans or other extensions of credit under this Agreement or the manner in which Loan Parties,
Administrative Agent, or any Lender accounts therefor in their respective books and records.


 


16.1.3 Each
Loan Party acknowledges that it shall enjoy significant benefits from the business conducted by each other Loan Party because of, inter
alia, their combined ability to bargain with other Persons including without limitation their ability to receive the Loans and other
credit extensions under this Agreement and the other Loan Documents which would not have been available to any Loan Party acting alone.
Each Loan Party has determined that it is in its best interest to procure the credit facilities contemplated under this Agreement, with
the credit support of each other Loan Party as contemplated by this Agreement and the other Loan Documents.


 






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16.1.4 Each
of Administrative Agent and the Lenders have advised each Loan Party that it is unwilling to enter into this Agreement and the other
Loan Documents and make available the credit facilities extended hereby or thereby to any Loan Party unless each Loan Party agrees, among
other things, to be jointly and severally liable for the due and proper payment of the Obligations of each other Loan Party. Each Loan
Party has determined that it is in its best interest and in pursuit of its purposes that it so induce the Lenders to extend credit pursuant
to this Agreement and the other documents executed in connection with this Agreement (a) because of the desirability to each Loan Party
of the credit facilities under this Agreement and the interest rates and the modes of borrowing available under this Agreement and under
those other documents; (b) because each Loan Party might engage in transactions jointly with other Loan Parties; and (c) because each
Loan Party might require, from time to time, access to funds under this Agreement for the purposes set forth in this Agreement. Each
Loan Party, individually, expressly understands, agrees, and acknowledges that the credit facilities contemplated under this Agreement
would not be made available on the terms of this Agreement in the absence of the collective credit of all the Loan Parties, and the joint
and several liability of all the Loan Parties. Accordingly, each Loan Party acknowledges that the benefit of the accommodations made
under this Agreement to the Loan Parties, as a whole, constitutes reasonably equivalent value, regardless of the amount of the indebtedness
actually borrowed by, advanced to, or the amount of credit provided to, or the amount of collateral provided by, any one Loan Party.


 


16.1.5 To
the extent that applicable law otherwise would render the full amount of the joint and several obligations of any Loan Party under this
Agreement and under the other Loan Documents invalid or unenforceable, such Person’s obligations under this Agreement and under
the other Loan Documents shall be limited to the maximum amount that does not result in any such invalidity or unenforceability, but
each Loan Party’s obligations under this Agreement and under the other Loan Documents shall be presumptively valid and enforceable
to their fullest extent in accordance with the terms hereof or thereof, as if this Section 16 were not a part of this Agreement.


 


16.1.6 To
the extent that any Loan Party makes a payment under this Section 16 of all or any of the Obligations (a “Joint Liability
Payment”) that, taking into account all other Joint Liability Payments then previously or concurrently made by any other Loan
Party, exceeds the amount that Loan Party would otherwise have paid if each Loan Party had paid the aggregate Obligations satisfied by
those Joint Liability Payments in the same proportion that such Person’s Allocable Amount (as determined immediately prior to those
Joint Liability Payments) bore to the aggregate Allocable Amounts of each Loan Party as determined immediately prior to the making of
those Joint Liability Payments, then, following payment in full in cash of the Obligations (other than contingent indemnification Obligations
not then asserted) and the termination of the Commitments, that Loan Party shall be entitled to receive contribution and indemnification
payments from, and be reimbursed by, each other Loan Party for the amount of that excess, pro rata based upon their respective Allocable
Amounts in effect immediately prior to the applicable Joint Liability Payments. As of any date of determination, the “Allocable
Amount” of any Loan Party is equal to the maximum amount of the claim that could then be recovered from that Loan Party under this
Section 16 without rendering that claim voidable or avoidable under § 548 of Chapter 11 of the Bankruptcy Code or under any
applicable state Uniform Fraudulent Transfer Act, Uniform Fraudulent Conveyance Act, or similar statute or common law.


 






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16.1.7 Each
Loan Party assumes responsibility for keeping itself informed of the financial condition of each other Loan Party, and any and all endorsers
and/or guarantors of any instrument or document evidencing all or any part of each other Loan Party’s Obligations, and of all other
circumstances bearing upon the risk of nonpayment by each other Loan Party of its Obligations, and each Loan Party agrees that neither
Administrative Agent nor any Lender has or shall have any duty to advise that Loan Party of information known to Administrative Agent
or any Lender regarding any such condition or any such circumstances or to undertake any investigation not a part of its regular business
routine. If Administrative Agent or any Lender, in its discretion, undertakes at any time or from time to time to provide any such information
to a Loan Party, neither Administrative Agent nor any Lender shall be under any obligation to update any such information or to provide
any such information to that Loan Party or any other Person on any subsequent occasion.


 


16.1.8 Subject
to Section 15.1, Administrative Agent is hereby authorized to, at any time and from time to time, to do any and all of the following:
(a) in accordance with the terms of this Agreement, renew, extend, accelerate, or otherwise change the time for payment of, or other
terms relating to, Obligations incurred by any Loan Party, otherwise modify, amend or change the terms of any promissory note or other
agreement, document or instrument now or hereafter executed by any Loan Party and delivered to Administrative Agent or any Lender; (b) accept
partial payments on an Obligation incurred by any Loan Party; (c) take and hold security or collateral for the payment of an Obligation
incurred by any Loan Party under this Agreement or for the payment of any guaranties of an Obligation incurred by any Loan Party or other
liabilities of any Loan Party and exchange, enforce, waive, and release any such security or collateral; (d) apply any such security
or collateral and direct the order or manner of sale thereof as Administrative Agent, in its discretion, determines; and (e) settle,
release, compromise, collect, or otherwise liquidate an Obligation incurred by any Loan Party and any security or collateral therefor
in any manner, without affecting or impairing the obligations of any other Loan Party. In accordance with the terms of this Agreement,
Administrative Agent has the exclusive right to determine the time and manner of application of any payments or credits, whether received
from a Borrower or any other source, and any such determination shall be binding on each Loan Party. In accordance with the terms of
this Agreement, all such payments and credits may be applied, reversed and reapplied, in whole or in part, to any of an Obligation incurred
by any Loan Party as Administrative Agent determines in its discretion without affecting the validity or enforceability of the Obligations
of any other Loan Party. Nothing in this Section 15.1 modifies any right of any Loan Party or any Lender to consent to any amendment
or modification of this Agreement or the other Loan Documents in accordance with the terms hereof or thereof.


 


16.1.9 Each
Loan Party hereby agrees that, except as otherwise expressly provided in this Agreement, its obligations under this Agreement are and
shall be unconditional, irrespective of (a) the absence of any attempt to collect an Obligation incurred by any Loan Party from any Loan
Party or any guarantor or other action to enforce the same; (b) failure by Administrative Agent to take any steps to perfect and maintain
its security interest in, or to preserve its rights to, any security or collateral for an Obligation incurred by any Loan Party; (c)
any Insolvency Proceeding by or against any Loan Party, or Administrative Agent’s or any Lender’s election in any such proceeding
of the application of § 1111(b)(2) of the Bankruptcy Code; (d) any borrowing or grant of a security interest by any Loan Party as
debtor-in-possession under § 364 of the Bankruptcy Code; (e) the disallowance, under § 502 of the Bankruptcy Code, of all or
any portion of Administrative Agent’s or any Lender’s claim(s) for repayment of any of an Obligation incurred by any Loan
Party; or (f) any other circumstance which might otherwise constitute a legal or equitable discharge or defense of a guarantor unless
that legal or equitable discharge or defense is that of a Loan Party in its capacity as a Loan Party.


 






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16.1.10 Any
notice given by Borrower Representative under this Agreement shall constitute and be deemed to be notice given by all Loan Parties, jointly
and severally. Notice given by Administrative Agent or any Lender to Borrower Representative under this Agreement or pursuant to any
other Loan Documents in accordance with the terms of this Agreement or of any applicable other Loan Document shall constitute notice
to each Loan Party. The knowledge of any Loan Party shall be imputed to all Loan Parties and any consent by Borrower Representative or
any Loan Party shall constitute the consent of, and shall bind, all Loan Parties.


 


16.1.11 This
Section 16 is intended only to define the relative rights of Loan Parties and nothing set forth in this Section 16 is intended
to or shall impair the obligations of Loan Parties, jointly and severally, to pay any amounts as and when the same become due and payable
in accordance with the terms of this Agreement or any other Loan Documents. Nothing contained in this Section 16 limits the liability
of any Loan Party to pay the credit facilities made directly or indirectly to that Loan Party and accrued interest, fees, and expenses
with respect thereto for which that Loan Party is primarily liable.


 


16.1.12 The
parties to this Agreement acknowledge that the rights of contribution and indemnification under this Section 16 constitute assets
of each Loan Party to which any such contribution and indemnification is owing. The rights of any indemnifying Loan Party against the
other Loan Parties under this Section 16 shall be exercisable upon the full and payment of the Obligations, and the termination
of the Commitments.


 


16.1.13
No payment made by or for the account of a Loan Party, including, without limitation, (a) a payment made by that Loan Party on
behalf of an Obligation of another Loan Party, or (b) a payment made by any other Person under any guaranty, shall entitle that Loan
Party, by subrogation or otherwise, to any payment from that other Loan Party or from or out of property of that other Loan Party
and that Loan Party shall not exercise any right or remedy against that other Loan Party or any property of that other Loan Party by
reason of any performance of that Loan Party of its joint and several obligations hereunder, until, in each case, the termination of
the Commitments, the expiration, termination, or Cash Collateralization of all Letters of Credit, and Payment in Full of all
Obligations (other than contingent indemnification Obligations not then asserted).


 






    129


     


    

 


SECTION
17: APPOINTMENT OF BORROWER
REPRESENTATIVE


 


17.1 Each
Loan Party hereby irrevocably (until Payment in Full or a change pursuant to Section 17.4) appoints and constitutes Borrower Representative
as its agent to request and receive the proceeds of advances in respect of the Loans (and to otherwise act on behalf of that Loan Party
pursuant to this Agreement and the other Loan Documents) from the Lenders in the name or on behalf of that Loan Party. Administrative
Agent may disburse those proceeds to the bank account of Borrower Representative (or any other Borrower) without notice to any other
Borrower or any other Loan Party.


 


17.2 Each
Loan Party hereby irrevocably (until Payment in Full or a change pursuant to Section 17.4) appoints and constitutes the Borrower
Representative as its agent to (a) receive statements of account and all other notices from Administrative Agent with respect to the
Obligations or otherwise under or in connection with this Agreement and the other Loan Documents, (b) execute and deliver Compliance
Certificates and all other notices, certificates and documents to be executed and/or delivered by any Loan Party under this Agreement
or the other Loan Documents; and (c) otherwise act on behalf of that Loan Party pursuant to this Agreement and the other Loan Documents.
To such effect, AN Evolution and AN Extend shall each grant the Borrower Representative, an irrevocable power of attorney for lawsuits
and collections and acts of administration, which shall be notarized and apostilled in Mexico. For the reason of granting Borrower Representative
the power of attorney, it shall be considered that AN Evolution and AN Extend each irrevocable appoints the Borrower Representative as
its agent in the terms abovementioned. Such power of attorney shall be delivered by each of AN Evolution and AN Extend to Monroe Capital
within ten (10) Business Days following the date of execution of this Agreement. The Borrower Representative hereby accepts to act as
agent of the Loan Parties.


 


17.3 The
authorizations contained in this Section 17 are coupled with an interest and are irrevocable until Payment in Full or a change
pursuant to Section 17, and Administrative Agent may rely on any notice, request, information supplied by the Borrower Representative,
every document executed by the Borrower Representative, every agreement made by the Borrower Representative or other action taken by
the Borrower Representative in respect of any Borrower or other Loan Party as if the same were supplied, made or taken by that Borrower
or Loan Party. Without limiting the generality of the foregoing, the failure of one or more Borrowers or other Loan Parties to join in
the execution of any writing in connection with this Agreement will not relieve any Borrower or other Loan Party from obligations in
respect of that writing.


 


17.4 No
purported termination of or change in the appointment of Borrower Representative as agent will be effective without the prior written
consent of Administrative Agent.


 


[SIGNATURE
PAGES FOLLOW]


 




    130


     


    

 


The
parties are signing this Credit Agreement as of the date stated in the introductory clause.


 


	BORROWERS:	IT
    GLOBAL HOLDING LLC,
	 	a
    Delaware limited liability company
	 	 	 
	 	By:	/s/
    Manuel Senderos Fernandez
	 	Name:	Manuel
    Senderos Fernandez
	 	Title:	President
	 	 	 
	 	4TH
    SOURCE LLC,
	 	a
    Delaware limited liability company
	 	 	 
	 	By:	/s/
    Manuel Senderos Fernandez
	 	Name:	Manuel
    Senderos Fernandez
	 	Title:	President
	 	 	 
	 	AGILETHOUGHT
    LLC,
	 	a
    Florida limited liability company
	 	 	 
	 	By:	/s/
    Manuel Senderos Fernandez
	 	Name:	Manuel
    Senderos Fernandez
	 	Title:	Authorized
    Signatory
	 	 	 
	 	AN
    EVOLUTION, S. DE R.I. DE C. V.,
	 	a
    sociedad de responsabilidad limitada de capital variable incorporated under the laws of Mexico
	 	 	 
	 	By:	/s/
    Manuel Senderos Fernandez
	 	Name:	Manuel
    Senderos Fernandez
	 	Title:	Attorney-in-fact


 


Signature
page to Amended and Restated Credit Agreement


 




     


     


    

 


	 	AN
    EXTEND, S.A. DE C.V.,
	 	a
    sociedad anonima de capital variable incorporated under the laws of Mexico
	 	 	 
	 	By:	/s/
    Manuel Senderos Fernandez
	 	Name:	Manuel
    Senderos Fernandez
	 	Title:	Attorney-in-fact
	 	 	 
	HOLDINGS	AN
    GLOBAL LLC,
	COMPANIES:	a
    Delaware limited liability company
	 	 	 
	 	By:	/s/
    Manuel Senderos Fernandez
	 	Name:	Manuel
    Senderos Fernandez
	 	Title:	President
	 	 	 
	 	AN
    GLOBAL INC.,
	 	a
    Delaware limited liability company
	 	 	 
	 	By:	/s/
    Manuel Senderos Fernandez
	 	Name:	Manuel
    Senderos Fernandez
	 	Title:	Chairman


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	ADMINISTRATIVE
    AGENT:	MONROE
    CAPITAL MANAGEMENT
	 	ADVISORS,
    LLC, as Administrative Agent
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director
	 	 	 
	 	 	[Signatures
    continue on the next page.]


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	LENDERS:	MONROE
    CAPITAL CORPORATION, in its capacity as a Lender
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director



 


Signature
page to Amended and Restated Credit Agreement


 



     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND II LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND II LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND II (UNLEVERAGED) LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND II LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND II FINANCING SPV LLC, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND II LP, as Designated Manager
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND II LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND III FINANCING SPV LLC, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND III LP, as Designated Manager
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND III LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND III LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND III LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND III (UNLEVERAGED) LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND III LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL FUND SV S.A.R.L., ACTING IN RESPECT OF ITS FUND III (UNLEVERAGED) COMPARTMENT, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL MANAGEMENT ADVISORS LLC, as Investment Manager
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement


 






     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING HOLDCO LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING HOLDCO GP LLC, its General Partner
	 	 	 
	 	By:
    MONROE CAPITAL MANAGEMENT ADVISORS LLC, as Manager
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING SPV LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING SPV GP LLC, its General Partner
	 	 	 
	 	By:
    MONROE CAPITAL MANAGEMENT ADVISORS LLC, as Manager
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    PRIVATE CREDIT FUND A LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE PRIVATE CREDIT FUND A LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    PRIVATE CREDIT FUND A FINANCING SPV LLC, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE PRIVATE CREDIT FUND A LP, as its Designated Manager
	 	 	 
	 	By:
    MONROE PRIVATE CREDIT FUND A LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND I LP, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND I LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL PRIVATE CREDIT FUND I FINANCING SPV LLC, in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND I LP, as its Designated Manager
	 	 	 
	 	By:
    MONROE CAPITAL PRIVATE CREDIT FUND I LLC, its general partner
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MC
    FINANCING SPV I, LLC, in its capacity as a Lender
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL FUND SV S.A.R.L., 
	 	ACTING
    IN RESPECT OF ITS MARSUPIAL COMPARTMENT
	 	 	 
	 	By:
    MONROE CAPITAL MANAGEMENT ADVISORS LLC, as Investment Manager
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL MML CLO 2017-1, LTD., in its capacity as a Lender
	 	 	 
	 	By:
    MONROE CAPITAL MANAGEMENT LLC, as Collateral Manager Attorney-in Fact
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples
	 	Title:	Managing
    Director


 


Signature
page to Amended and Restated Credit Agreement




 




     


     


    

 


	 	MONROE
    CAPITAL MML CLO VI, LTD.
	 	 	 
	 	By:
    MONROE CAPITAL MANAGEMENT LLC, as Asset Manager and Attorney-in-fact
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples



 


Signature
page to Amended and Restated Credit Agreement




 



     


     


    

 


	 	MONROE
    CAPITAL MML CLO VII, LTD.
	 	 	 
	 	By:
    MONROE CAPITAL ASSET MANAGEMENT LLC, as Collateral Manager and Attorney-in-fact
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples



 


Signature
page to Amended and Restated Credit Agreement




 



     


     


    

 


	 	MONROE
    CAPITAL MML CLO VIII, LTD.
	 	 	 
	 	By:
    MONROE CAPITAL ASSET MANAGEMENT LLC, as Servicer and Attorney-in-fact
	 	 	 
	 	By:	/s/
    Jeffrey Cupples
	 	Name:	Jeffrey
    Cupples


 


Signature
page to Amended and Restated Credit Agreement




 






     


     


    

 


ANNEX A


 


LENDERS AND PRO RATA SHARES


 


 





 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







    Annex A-1


     


    


 


ANNEX B


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 




    Annex B-1


     


    


 


ANNEX C


 


ADDRESSES FOR NOTICES


 








 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







    Annex C-1