FILED

May 6, 1998

Cecil W. Crowson

Appellate Court Clerk

CONTOUR MEDICAL TECHNOLOGY, INC., )

) Rutherford Chancery

Plaintiff/Appellant, ) No. 95MI-705

)

VS. )

) Appeal No.

FLEXCON COMPANY, INC., ) 01A01-9707-CH-00315

)

Defendant/Appellee. )

IN THE COURT OF APPEALS OF TENNESSEE

MIDDLE SECTION AT NASHVILLE

APPEAL FROM CHANCERY COURT OF RUTHERFORD COUNTY

AT MURFREESBORO, TENNESSEE

HONORABLE DON R. ASH, JUDGE

John F. Quinn

2200 First Union Tower

150 Fourth Avenue North

Nashville, TN 37219

ATTORNEY FOR PLAINTIFF/APPELLANT

Gregory Mitchell

The Southern Turf Building

222 Fourth Avenue North

Nashville, TN 37219

ATTORNEY FOR DEFENDANT/APPELLEE

AFFIRMED AND REMANDED.

HENRY F. TODD

PRESIDING JUDGE, MIDDLE SECTION

CONCURS:

BEN H. CANTRELL, JUDGE

CONCURS IN RESULT:

WILLIAM C. KOCH, JR., JUDGE
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CONTOUR MEDICAL TECHNOLOGY, INC., )

) Rutherford Chancery

Plaintiff/Appellant, ) No. 95MI-705

)

VS. )

) Appeal No.

FLEXCON COMPANY, INC., ) 01A01-9707-CH-00315

)

Defendant/Appellee. )

O P I N I O N

The plaintiff, ContourMedical Technology, Inc., has appealed from a partial summary

judgment dismissing that part of plaintiff’s claim against the defendant, Flexcon Company,

Inc., which seeks consequential damages resulting from defects in material purchased by

plaintiff from defendant. The Trial Judge directed entry of final judgment as provided by

TRCP Rule 54.02.

The sole issue on appeal is whether the Trial Judge erred in the entry of said partial

summary judgment. 

Plaintiff is a manufacturer and distributor of devices used in health care to administer

electrocardiogram tests which involves the attachment of electrical conductors (wire) to

various parts of the human body to monitor the characteristics of pulses of blood circulation.

Plaintiff’s product, called an electrode, is attached to the end of each conductor and the

electrode is then attached to the body of the patient by an adhesive substance. The electrodes

involved in this case were supplied with small strips or patches of adhesive material one side

of which was supposed to stick securely to the electrode, and the other side of which was

supposed to stick to the skin of the patient until removed at the conclusion of the test.

The defendant manufactured and sold to plaintiff sheets of adhesive material out of

which defendant cut the small patches to fit to the electrodes. The material was covered on

both sides with a protective material which was “peeled” or removed from one side of the
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adhesive material immediately before attaching it to the electrodes and, later, immediately

before attaching the electrode to the skin of the patient.

The alleged defect in the adhesive material was that it did not adhere satisfactorily to

the electrode or the patient’s skin. Whether the goods were actually defective is disputed and

remains unresolved at the trial level. This appeal only concerns the validity of the limited

remedy contained in the seller’s forms.

It is undisputed that the particular shipment of material involved in this case was

ordered by telephone as a result of previous oral solicitation by defendant’s salesman. There

is no written order in the record.

The material was shipped on August 20, 1993. On the same date, defendant mailed

to plaintiff an “Acknowledgment,” thanking plaintiff for the order. On the face of this order

was the following message:

Thank you very much for your order. We have entered and

scheduled your order per the above specifications. If this is

not correct, please contact us immediately. Refer to our

production order numbers shown at the upper right. This

order is subject to the terms and conditions shown on the

reverse side of this acknowledgment.

CUSTOMER ACKNOWLEDGMENT

On the reverse side of the acknowledgment in fine but readable print were 24

numbered “Terms and Conditions” of which number 10 reads as follows:

Seller warrants that the materials will be delivered free

from any lawful security interest or other lien or encumbrance

unknown to buyer and that the materials will be free from

defects in material and workmanship. There is no implied

warranty of merchantability or fitness for a particular purpose.

There is no other warranty expressed or implied, except such

as is expressly set forth herein. Seller will not be liable for

any general, consequential or incidental damages, including

without limitation any damages for loss of use or loss of

profits, for any breach of warranty or for negligence, seller’s

liability and buyer’s exclusive remedy being expressly limited
1The buyer’s objection to the seller’s limiting language is based on a “conspicuous” or 

“circle of assent” argument. Significantly, the buyer does not object on the basis of the 

“battle of forms” in TCA § 47-2-207. Therefore, we will not address that problem, either.

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to the repair of defective materials or the shipment of

equivalent materials F.O.B. the shipping point indicated on

the face of order acknowledgment, or the repayment of the

purchase price upon return of the materials, or the granting of

a reasonable allowance on account of any defects as seller

may elect. Except as otherwise stated, any claim on account

of defective materials or for any other cause whatsoever will

conclusively be deemedwaived bybuyer unless written notice

thereof is given to seller within thirty days after date of

shipment. Notwithstanding the foregoing, if buyer claims

materials does not conform to the order, buyer must notify

seller with ten days of receipt of shipment. Seller will be

given reasonable opportunity to investigate all claims, and no

materials may be returned by buyer to seller until after receipt

by buyer of definite shipping instructions from seller.

(Emphasis supplied)

The invoice for the shipment contained the following typed note:

If this invoice is paid and postmarked on or before 8/20/93,

you may deduct a 1.0% discount on $1,918.88 in the amount

of $19.19. The total invoice amount due would be $1,973.09.

DISCOUNTS ARE NOT ALLOWED ON THE S & H

PORTION OF THIS INVOICE.

Printed on the face of the invoice in bold type were the words:

OUR LIABILITY IS LIMITED TO THE VALUE OF

MATERIAL OR REPLACEMENT OF SAME

It is undisputed that the invoice was discounted and paid by the plaintiff.

The buyer argues that the seller’s language limiting the buyer’s remedies did not

become a part of the contract, or if it did, it failed of its essential purpose. See TCA § 47-2-

719(2).1

Plaintiff’s first argument is:

I. The Trial Court erred in holding that the language on

the back of Flexcon’s acknowledgment of order form was

both conspicuous and formed a part of the parties’ circle of

assent.
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We note that this controversyconcerns a limitation of the buyer’s remedies under TCA

§ 47-2-719 and is not about an exclusion or modification of warranties under TCA §

47-2-316.

TCA § 47-2-719 provides:

(1) Subject to the provisions of subsections (2) and

(3) of this section and of the preceding section on liquidation

and limitation of damages:

(a) The agreement may provide for remedies

in addition to or in substitution for those

provided in this chapter and may limit or alter

the measure of damages recoverable under this

chapter, as by limiting the buyer’s remedies to

return of the goods and repayment of the price

or to repair and replacement of nonconforming

goods or parts; and

(b) resort to a remedy as provided is optional

unless the remedy is expressly agreed to be

exclusive, in which case it is the sole remedy.

(2) Where circumstances cause an exclusive or

limited remedy to fail of its essential purpose, remedy may be

had as provided in chapters 1-9 of this title.

(3) Consequential damages may be limited or

excluded unless the limitation or exclusion is unconscionable.

Limitation of consequential damages for injury to the person

in the case of consumer goods is prima facie unconscionable

but limitation of damages where the loss is commercial is not.

It is apparent that this section does not impose a requirement that contract clauses

limiting remedies be conspicuous. In that respect it is different from TCA § 47-2-316, which

applies to written contract provisions that exclude or modify warranties.

The plaintiff, nevertheless, relies on this court’s opinion in Board of Directors v.

Southwestern Petroleum Corp., 757 S.W.2d 669 (Tenn. App. 1988), for the proposition that

a limitation of remedy provision must be conspicuous. In that case, however, the court

discussed the requirement of conspicuousness only in connection with the seller’s argument
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about the disclaimer of warranties. Thus, there is no requirement in the Code or in our case

law that limitation of remedies clauses must be conspicuous.

They should, however, be a part of the parties’ agreement. In other words, they should

be within the “circle of assent,” of which we spoke in Parton v. Mark Pirtle Oldsmobile, 730

S.W.2d 634 (Tenn. App. 1987). In Parton we quoted Professor Karl Llewellyn on the

problem of contract formation for the sale of goods under the Uniform Commercial Code:

Instead of thinking about “assent” to boilerplate clauses, we

can recognize that so far as concerns the specific, there is no

assent at all. What has in fact been assented to, specifically,

are the few dickered terms, and the broad type of the

transaction, and but one more. That one thing more is a

blanket assent (not a specific assent) to any not unreasonable

or indecent terms the seller may have on his form,, which do

not alter or eviscerate the reasonable meaning of the dickered

terms. The fine print which has not been read has no business

to cut under the meaning of those dickered terms which

constitute the dominant and only real expression of agreement,

but much of it commonly belongs in. K. Llewellyn, The

Common Law Tradition: Deciding Appeals § 370 (1960).

730 S.W.2d at 637.

In One Stop Supply, Inc. v. Ransdell, No. 01-A-01-9509-CV-00403 (filed at Nashville

April 19, 1996), we held that the circle of assent included “the provisions in the form over

which the parties actually bargained and such other provisions that are not unreasonable in

view of the circumstances surrounding the transaction.” In this case we think the buyer

actually assented to the seller’s terms.

Plaintiff emphasizes the obscurity of the disclaimer in the midst of the fine print on the

reverse side of the acknowledgment quoted above, but does not discuss the more conspicuous

text on the face of the acknowledgment. The acknowledgment drew attention to the terms on

the reverse side. But, of greater importance, is the invoice itself, which accompanied each

shipment of the material and included on its face, in bold face type, the statement that “OUR

LIABILITY IS LIMITED TO THE VALUE OF MATERIAL OR REPLACEMENT OF

SAME.” The invoice also included a one percent discount for prompt payment. When the
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plaintiff paid the invoice in question it took the discount. We think that assent to the other

terms on the face of the invoice may be inferred from these facts.

If we assume, however, that the plaintiff did not specifically accept the seller’s terms,

they still fall within the circle of assent because they are reasonable in view of the

circumstances surrounding the transaction. We are dealing with a transaction between

commercial entities, sophisticated parties that buy and sell goods with regularity. Limitation

of damages clauses are part of the world in which they operate; they are expressly approved

by the bible of commercial transactions, the Uniform Commercial Code. Therefore, we

cannot say that the terms were unreasonable.

Board of Directors of City of Harriman School District v. Southwestern Petr. Corp.,

Tenn. App. 1988, 757 S.W.2d 669, involved the renewal of a felt and asphalt roof on a school.

The defendant furnished the material, but the material was applied by an independent roofer

who had been designated as its sales representative. The school superintendent signed the

order to purchase the materials. 

The opinion of this Court states:

SWEPCO relies on language on the back of the

“SWEPCO ORDER FORM” - a form that Superintendent

Williams signed. In a small block on the back of the form

with the heading “Conditions” rests the following language in

extremely small print:

It is mutually agreed between buyer and

seller that this non-cancelable order contains

the entire agreement of the parties. Neither

buyer nor seller shall be bound by any

agreements, representations or warranties

either express or implied including the

warranty of fitness for a particular purpose not

shown on the original of this order. No verbal

statements or agreements shall vary any part

of this contract.

There follows further language equally small but in bolder

type disclaiming responsibility for resale application and

damages resulting from application, and then a further
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paragraph in the same extremely small print regarding credit,

title, interest, collection, and shipment.

At no point does the quoted opinion state that a visible notice of the disclaimer appeared

on the face of the invoice in plain, readable print as in the present case.

The cited authority is distinguishable from the present case in respect to visible notice

on the face of the instrument. The cited authority is also based upon a finding that the man

who applied the material was an authorized representative of the manufacturer and that he

made express oral warranties contrary to the exclusionary clause. Special damages were

claimed in the cited case. On this subject, this Court said:

[7] SWEPCOarguesthat becauseWilliamssigned

the “SWEPCO ROOF PRODUCTS LIMITED

GUARANTEE REGISTRATION CARD,” SWEPCO

effectively limited the Board of Education’s remedies under

the contract. We cannot agree. Parties to a contract may

modify or limit the remedies available under that contract

under the terms of Tennessee Code Annotated § 47-2-719,

which in pertinent part reads as follows:

- - - -

(3) Consequential damages may be limited or

excluded unless the limitation or exclusion is unconscionable.

Limitation of consequential damages for injury to the person

in the case of consumer goods is prima facie unconscionable

but limitation of damages where the loss is commercial is not.

In Parton v. Mark Pirtle Oldsmobile-Cadillac-Isuzu, Inc., Tenn. App. 1987, 730 S.W.2d

634, there was a repair order with a parts warranty on the face of the order and a disclaimer

of liability for fire or theft in fine print on the reverse side. The vehicle was stolen from the

premises of the repair shop. The owner sued the shop and obtained judgment. This Court

affirmed and said:

The only issue raised by the appellant is:

“The trial court erred in denying the validity

of an exculpatory clause in the contract

between the parties executed by Mr. Parton

releasing the dealership from any liability for

damage to the motor vehicle caused by theft.”

The appellant argues that Tennessee recognizes the

validity of exculpatory provisions, or that one party may agree

that another party will not be liable for future acts of

negligence. As a statement of a legal principle, the
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appellant’s contention is correct. In Empress Health and

Beauty Spa, Inc. v. Turner, 503 S.W.2d 188, 190

(Tenn.1973), our Supreme Court said:

It is well settled in this State that parties may

contract that one shall not be liable for his

negligence to another but that such other shall

assume the risk incident to such negligence.

The party who signs a printed form furnished by the other

party will be bound by the provisions in the form over which

the parties actually bargained and such other provisions that

are not unreasonable in view of the circumstances

surrounding the transaction.

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We think it is simply a matter of ascertaining the agreement

of the parties in light of modern notions of fair play: a matter

of finding the elusive “circle of assent” which contains the

agreement of the parties.

[3] With these principles in mind, we think the

language relied on by the appellant did not fall within that

circle of assent and therefore did not become a part of the

agreement between the parties. The provision is hidden in the

fine print above the appellee’s signature; the section is headed

by larger print “Terms cash unless arrangement made.” Then

appearing in larger print immediately above the appellee’s

signature are the terms of the parts warranty. There is no

indication in the record that the provision contained in the

fine print was pointed out to the appellee or that a person of

ordinary intelligence and experience would expect that the

signed writing relieved the appellant of all liability for

damages which might occur while the automobile was in its

possession. Therefore, the provision relied on by the

appellant did not relieve it from liability for theft of the

automobile which the trial fudge found to be a result of the

appellant’s negligence.

 

The present case is distinguishable on a number of grounds. Although there is no

document signed by the plaintiff, there was a plain notice on the face of the acknowledgment

that terms and conditions appeared on the reverse. Also, the exculpatory language did not

exclude actual damages, but only special and consequential damages, which, according to the

above quoted authority are more often upheld as being “within the circle of assent.”

Under the facts and circumstances of the present case, the evidence does not

preponderate against the finding that the partial limitation of liability was enforceable.
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Since this ruling does not exclude the damages actually sought in the complaint (refund

of price paid for material purchases), the fine print exclusion does not destroy the essential

remedy, i.e., rescission and refund.

In Arcata Graphics v. Hildeberg Harris, 874 S.W.2d 15 (Tenn. App. 1993), this court

found such remedies to be “fair and adequate” and noted that TCA § 47-2-719(2) “is

concerned with the essential purpose of the remedy chosen by the parties, not with the

essential purpose of the Code or of contract law, or with justice and/or equity.” 874 S.W.2d

at 29.

In contrast, the remedy in Bd. of Directors v. Southwestern Petroleum Corp., 757 S.W.2d

669 (Tenn. App. 1988), was limited to replacing the defective goods up to the total amount

of the original purchase. On more than one occasion the seller sent replacement materials,

but they also proved to be totally inadequate for the buyer’s purposes. Therefore, when the

limited replacement remedy failed, the buyer was left without a remedy --a result that violates

the letter and the spirit of the UCC. The Comments to § 47-2-719 make it clear that “at least

minimum adequate remedies be available.” Since we have held in Arcata Graphics that the

replacement or refund remedies are adequate, we conclude that they are adequate under the

circumstances of this case.

The plaintiff also contends that the limited remedy is unconscionable because the defect

was latent and could not have been discovered until the harm occurred. See § 47-2-719(3).

While there are holdings to that effect, see Latimer v. Williams Mueller & Son, Inc., 386

N.W.2d 618 (1986), Nevill Chem. Co. v. Union Carbide, Corp., 422 F.2d 1205 (3rd Cir.

1968), Frank’s Maintenance & Eng’g, Inc. vs. C.A. Roberts Co., 408 N.E.2d 403 (Ill. App.

1980), the cases seem to be about evenly split. Cf. Fleming Farms v. Dixie Agric. Supply,

Inc., 631 So. 2d 922 (Ala. 1994); Kleven v. Geigy Agric. Chem., 227 N.W.2d 566 (Minn.

1975); Estate of Arena v. Abbott & Cobb, Inc., 551 N.Y.S.2d 864 (N.Y. App. Div. 1990). We
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would hesitate to adopt either rule in this case; we think that unconscionability depends more

on the circumstances surrounding the transaction than on the latency of the defect. Indeed,

a latent defect that cannot be discovered (even by the seller), may be a good reason for the

seller to bargain for a limitation on the buyer’s remedies.

But we think the record shows that the alleged defect in the defendant’s product was not

in fact latent. The plaintiff had previously encountered a similar problem with the defendant’s

product and had tested the product on a limited basis. The record shows that random tests

could have been made without destroying an appreciable amount of the product and that the

tests would have caught any defects in the areas tested.

TCA § 47-2-719(3) provides:

(3) Consequential damages may be limited or

excluded unless the limitation or exclusion is unconscionable.

Limitation of consequential damages for injury to the person

in the case of consumer goods is prima facie unconscionable

but limitation of damages where the loss is commercial is not.

[Acts 1963, ch. 81, § 1 (2-719).]

This case does not involve personal injury or consumer goods, but commercial loss.

Therefore, the limitation of consequential damages is not presumed unconscionable. The

evidence in this record does not demonstrate that the limitation of liability was

unconscionable.
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The judgment of the Trial Court is affirmed. Costs of this appeal are assessed against

the appellant and its surety. The cause is remanded to the Trial Court for further proceedings.

AFFIRMED AND REMANDED.

 

HENRY F. TODD

PRESIDING JUDGE, MIDDLE SECTION

CONCURS:

 

BEN H. CANTRELL, JUDGE

CONCURS IN RESULT:

 

WILLIAM C. KOCH, JR., JUDGE