### THE 

# Wicks 

# Group 733 10th Street, NW, Suite 3002 Washington, DC 20001

Washington, DC



### October 22,2014 U.S. Department ofTransportation Docket Section Docket OST-1998-3304 1200New Jersey Avenue, SE Washington, DC20590 Re: 8199400 Canada Inc. Doing Business As Summit Air: Plan toAddress the Needs of Families ofPassengers Involved inAircraft Accidents Pursuant to49 U.S.c. 841313 (c) 

### Enclosed please find 8199400 Canada Inc. dba Summit Air ("Summit Air") Plan to Address the Needs ofFamilies ofPassengers Involved in Aircraft Accidents Pursuant to 49 U.S.C. 

## S 4I3I3 (c), and in compliance with Section 809 of the Vision lOO-Century of Aviation Reauthorization Act(P.L. 108-176, 117Stat. 2490, December 12,2003).
Please contacttheundersigned ifyouhave anyquestions orcomments withrespect tothe enclosed document.

Respectfully Submitted,

GlennP. Wicks Counsel for SummitAir



# ~---- EkaterinaA. Grimes Consultant for SummitAir

## 8199400 CANADA INC. DOING BUSINESS AS SUMMIT AIR PLAN TO ADDRESS NEEDS OF FAMILIES OF PASSENGERS INVOLVED IN FOREIGN AIR

CARRIER ACCIDENTS (In accordance with the Foreign Air Carrier Family Support Act of 1997, signed In law on December 16, 1997, amendment 41313 to the Chapter 413 of Title 49 United States Code (transportation), the 'Vendell H. Ford Aviation Investment and Reform Act for the 21n Century, and tbe Vision lOO~Century ofAviation Reauthorization Act (P.L. 108-176, 117 Stat. 2490, December ]2, 2003)

PURPOSE: 8199400 Canada Inc. dba SummitAir ("Carrier") hereby adopts this PlantoAddress Needs of Families ofPassengers Involved inForeign Air Carrier Accidents ("Family Assistance Plan" or ~'PIan")in order to: (i) act inthebest interests ofthe families ofpassengers involved inany aircraft accident involving Carrier's aircraft andresulting inamajor loss oflife; (ii) treat the members ofsuchfamilies with dignity andrespect andtoassistthem inthe manner outlined below; (iii) coordinate the assistance which Carrierprovides to families ofpassengers with the efforts ofthe National Transportation SafetyBoard ("NTSB") and other governmental agencies in theevent ofanaviation disaster; aswell as withpartner airlines; and (iv) fulfil Carrier's responsibilities undertheForeign CarrierFamily SupportAct of 1997,the Wendell H. FordAviation Investment and Refonn Act forthe21" Century, andthe Vision 1OO.CenturyofAviation Reauthorization Act (Section 809). 

### PLAN:

(1) TELEPHONE NUMBER The Carrier will maintain procedures for publicizing a reliable toll.free telephone number to be used in the event of an air accident involving its aircraft, and assigning staff to take calls at such number from families of passengers involved in such accident.(2) NOTIFICATION OF FAMILIES

(3) NOTICE PROVIDED AS SOON AS POSSffiLE

(4) LIST OF PASSENGERS

(5) CONSULTATION REGARDING DISPOSITION OF REMAINS AND EFFECTS

(6)RETURN OF POSSESSIONS Before providing any pnblic notice ofthe passengers involved in an aircraft accident in an aircraft under the control ofthe Carrier, resulting in major loss of life, such notice will be provided in person to the families of such passengers by suitable trained representatives of the Carrier, and/or through an organization designated forthe accident by the Board. Whether or not the names of all of the passengers have been verified, the notice required in paragraph (2) above will be provided as soon as practicable once the Carricr has verified the identity ofpassengers affected inthe airaccident. Immediately after the aecident the Carrier will begin the process of determining which passengers (revenue and non-revenue) boarded the flight. Upon request, the Carrier willrelease such list to the director of family support services designated for the accident under section II36(a)(1), and to the organization designated for the accident under section 1136(a)(2). The passenger list will reflect the best available information at the time of the request. The Carrier will emphasize to involved personnel the confidential/sensitive nature of the infonnation contained in the list; mark the list as "preliminary and unconfirmed," if appropriate, and update the list periodically. The Carrier will establish and maintain an internal policy prohibiting unauthorized release ofmanifest information. The Carrier will consult with the family ofeach passenger about the disposition of any remains and personal effects of the passengers involved in the air accident in the aircraft under cont,ol of the Carrier, and will act in accordance with a written decision by the family. Personal effects will be available for immediate disposition by the families of passengers in a designated office ofthe Carrier, or atthe place ofthe accident, or will be sent where the families of such passengers desire to receive them. The Carrier will return thepossessions ofapassenger involved in an airaccident with an aircraft under the control ofthe Carrier, on request from such passenger's family (and regardless of the condition of such possessions), unless such possessions are necessary for the accident investigation or a criminal investigation. Inthat case the families ofsuchpassengers willbe notified that such possessions will be kept by appropriate authorities.(7) UNCLAIMED POSSESSIONS RETAINED

(8) MONUMENTS

(9) EQUAL TREATMENT OF PASSENGERS

(10) SERVICE AND ASSISTANCE TO FAMILIES OF

PASSENGERS
(11) COMPENSATION TO SERVICE ORGANIZATIONS
(12) TRAVEL AND CARE EXPENSES

(13) RESOURCES FOR THE

PLAN
(14) SUBSTITUTE MEASURES Unclaimed possessions ofpassengers involved in an air accident with an aircraft under the Carrier's control remaining at the Carrier's disposal will be retained for not less than 18 months after the date of the accident. After that period of time, such possessions will be disposed of as prescribed by applicable law procedures. In the event that the Carrier wishes to build a monument in the United States tothe passengers involved in an air accident aboard an aircraft under the Carrier's control, the Carrier will consult with ihe family of each passenger before proceeding with any construction, including any inscription onthemonument. For the purposes ifthis Plan, the term "passengers" shall include both revenue and non-revenue passengers. The treatment of the families of non-revenue passengers will be the same as the treatment of the families of revenue passengers following the equal treatment ofpassengers' policy maintained by iheCarrier. TI,e Carrier will work wiih any organization designated under 1136(a)(2) on an ongoing basis to ensure that families of passengers receive an appropriate level of services and assistance after anair accident. The Carrier will provide reasonable compensation to any organization designated under section I136(a)(2) for services and assistance provided by such organization. The Carrier will assist families of the passengers involved in an air accident with an aircraft under ihe Carrier's control in traveling to the location of the accident, and will provide for the physical care ofsuch families while staying atsuch location. The Carrier will commit sufficient resources to carry out thisPlan to address needs of families ofpassengers involved in a foreign aircarrieraccident If ihe Carrier develops substitute measures for any measures referenced above in (10), (11) or (12), itwill amend its Plan and notify the Board accordingly.(IS) TRAINING OF

EMPLOYEES AND AGENTS

(16) CONSULTATION ON CARRIER RESPONSE NOT COVERED BY PLAN

(17) NOTICE CONCERNING LIABILITY FOR MAN-MADE STRUCTURES

(18) SIMULTANEOUS ELECTRONIC TRANSMISSION OF NTSB HEARINGS The Carrier will provide adequate training to its employees and agents to meet the needs of survivors and family members following the accident. The Carrier will prepare and maintain current a List of personnel with survivor and family assistance responsibilities, and will develop training programs bascd upon employees' particular responsibility, recognizing that personnel who are inpublic contact positions need 10know how to respond to iuquiries and facilitate responses to tbem. The Carrier will hold, from time to time, simulation training under its training plans.

. In the event thaithe Carrier voluntecrs assistancc toUnited States citizens within the United States with respect to an aircraft accident outside the United States involving major loss oflife, the Carrier will consult with the Board and the Department of State onthcprovision ofassistance. (A) In the case of an accident that results in significant damage to aman-made structure orotherproperty onthe ground that is not goverrunent.owned, the Carrier will promptly provide notice, in writing, to the extent practicable, directly tothe owner ofthe structure orother property about liability for any property damage and means forobtaining compensation. (B) At aminimum, the written notice shall advise the owner (i) to contact the insurer of the property as the authoritative source of iufonnation about coverage and compensation; (ii) not to rely on unofficial information offcred by foreign air carrier representativcs about compensation by thc foreign air carrier for accidental property damage; and (iii) 10 obt.1in photographic or otl,er detailed evidence of property damage as soon as possible aftcrthc accident, consistent with restrictions on access tothe accident site. In the case of an accident in which the National Transportation SafetyBoard conducts apublic hearing orcomparable proceeding al a location greater than 80 miles from tbe accident site, the Carrier will ensure tllat the proceeding is made available simultaneously by eleclronic means at a location open to the public at both the origin city and destination city ofthe Carrier's flight ifthat city islocated inthe united States.