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# Management Directive 110

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U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSIONEQUAL EMPLOYMENT OPPORTUNITYMANAGEMENT DIRECTIVE FOR29 C.F.R. PART 1614 (EEO-MD-110),AS REVISED, AUGUST 5, 2015

TRANSMITTAL

PREAMBLE
                            - HISTORICAL AUTHORITY [P-i]
                            - THE LATE 1970s-1980 [P-iv]
                            - THE 1990s TO THE PRESENT [P-v]

Chapter 1 [1-1]

U.S. Equal Employment Opportunity Commission AND AGENCY AUTHORITY AND RESPONSIBILITY [1-1]
                            - EQUAL EMPLOYMENT OPPORTUNITY COMMISSION [1-1]
                            - FEDERAL AGENCY [1-2]
                            - EEO DIRECTOR'S INDEPENDENT AUTHORITY AND REPORTING RELATIONSHIPS [1-4]                                - Federal Agencies Must Appoint an EEO Director Who Shall Be Responsible for - See 29 C.F.R. § 1614.102(c): [1-4]
                              - The EEO Director Must Report Directly to the Agency Head [1-4]
                            - AVOIDING CONFLICTS OF INTEREST [1-5]                                - Separation of EEO Complaint Program from the Agency's Personnel Function [1-6]
                              - Complaints That Present Potential Conflicts of Interest [1-7]
                              - Agencies Must Avoid Conflicts of Interest in Processing Complaints [1-8]
                              - Separation of EEO Complaint Program from Agency's Defensive Function [1-9]
                            - DELEGATION OF AUTHORITY TO RESOLVE DISPUTES [1-10]
                            - EEO OFFICIALS CANNOT SERVE AS REPRESENTATIVES [1-10]
                            - SPECIAL EMPHASIS PROGRAM [1-10]
                            - AGENCY STATISTICAL REPORTING REQUIREMENTS FOR THE COMPLAINT PROCESS [1-11]                                - Annual Federal Equal Employment Opportunity Statistical Report of Discrimination Complaints [1-11]
                              - Quarterly and Fiscal Year EEO Complaint Statistics Required by Title III of the No FEAR Act [1-11]
                              - Annual Report to Congress, the Commission, and the U.S. Attorney General Required by Title II of the No FEAR Act [1-11]
                            - PROGRAM REVIEW PROCEDURES FOR COMPLIANCE [1-12]                                - Notice to Agency of Non-Compliance [1-12]
                              - Written Notice to Head of Federal Agency [1-13]
                              - Public Notification of Non-Compliance [1-13]
                            - Pilot Projects [1-14]                                - Request for Pilot Authority [1-14]
                              - Process for Submitting, Reviewing, and Approving Pilot Projects [1-15]

Chapter 2... [2-1]

EQUAL EMPLOYMENT OPPORTUNITY PRE-COMPLAINT PROCESSING [2-1]
                            - INTRODUCTION [2-1]                                - Counseling Generally [2-1]
                              - Full-Time EEO Counselors [2-2]
                              - EEO Counselor Training Requirements [2-2]
                              - EEO Counseling and Investigations [2-2]
                              - EEO Counseling and EEO ADR [2-3]
                            - MANDATORY EEO COUNSELOR TRAINING REQUIREMENTS [2-3]                                - Minimum Requirements [2-3]
                              - Minimum Standards for Thirty-Two Hour Training Course [2-4]
                              - Standards for Continuing Training Requirements [2-5]
                            - THE ROLES AND RESPONSIBILITIES OF AN EEO COUNSELOR [2-5]
                            - INITIAL INTERVIEW SESSION [2-7]                                - Provide Required Written Notice [2-7]
                              - Provide Information on Other Procedures as Required [2-7]
                              - Explain Statutes and Regulations [2-8]
                            - THE LIMITED INQUIRY [2-12]                                - Determining the Claim(s) [2-12]
                              - Determining the Basis(es) [2-13]
                              - When the Basis(es) Is Not Covered by the EEO Laws [2-13]
                            - RESOLUTION [2-14]                                - Extension of Counseling for Resolution Efforts [2-14]
                              - Resolution of the Dispute [2-14]
                              - Failure to Resolve the Dispute [2-15]
                            - THE EEO ADR PROGRAM [2-15]                                - The Choice of EEO Counseling or EEO ADR [2-15]
                              - Role of the EEO Counselor during EEO ADR Process [2-16]
                              - Completing the EEO ADR Process [2-17]
                            - FINAL INTERVIEW [2-17]                                - Right to Pursue the Claim Through the Formal Process [2-18]
                              - Requirements of the Formal Complaint [2-18]
                              - Time Frames to Complete the Final Interview [2-19]
                              - Name(s) of Person(s) Authorized to Receive Complaints [2-19]
                              - Loss of Confidentiality During Formal Process [2-19]
                              - Written Notice of Right to File a Discrimination Complaint [2-20]
                            - THE EEO COUNSELOR'S REPORT [2-20]                                - Time Limits [2-20]
                              - Contents of Report [2-21]
                              - Confidentiality of Negotiations for Resolution [2-21]
                            - COUNSELING CLASS ACTION COMPLAINTS [2-22]

Chapter 3 [3-1]

ALTERNATIVE DISPUTE RESOLUTION FOR EEO MATTERS [3-1]
                            - INTRODUCTION [3-1]
                            - CORE PRINCIPLES OF EEO ADR [3-2]                                - Fairness [3-2]
                              - Flexibility [3-4]
                              - Training [3-4]
                              - Evaluation [3-5]
                            - DEVELOPING AN EEO ADR PROGRAM [3-6]                                - Written Procedures [3-6]
                              - EEO ADR Throughout the EEO Process [3-7]
                              - Matters Inappropriate for EEO ADR [3-8]
                              - Dealing with Non-EEO Issues [3-8]
                              - Choosing Among EEO ADR Techniques [3-8]
                              - Time Frames of the EEO ADR Process [3-9]
                              - Representation of the Parties [3-9]
                              - Spin-Off Complaints [3-9]
                              - Collective Bargaining Agreements and the Privacy Act [3-9]
                              - Recordkeeping [3-10]
                              - Independent ADR Office [3-10]
                            - PROVIDING INFORMATION [3-11]                                - Agencies Must Fully Inform Employees about the EEO Process [3-11]
                              - Providing Information about the EEO ADR Program [3-11]
                              - Explaining the Benefits of EEO ADR [3-12]
                              - Informing the Employee about Filing Rights [3-13]
                              - Pre-EEO ADR Meeting [3-13]
                            - NEUTRALS [3-13]                                - Sources of Neutrals [3-14]
                              - Qualifications of Neutrals [3-15]
                              - Role of the Neutral [3-16]
                              - Promoting Trust [3-17]
                            - ADR TECHNIQUES [3-17]                                - Mediation [3-18]
                              - Facilitation [3-18]
                              - Settlement Conferences [3-18]
                            - RESOLUTIONS MUST BE IN WRITING [3-18]

Chapter 4 [4-1]

PROCEDURES FOR RELATED PROCESSES [4-1]
                            - INTRODUCTION [4-1]
                            - MIXED CASE COMPLAINTS AND APPEALS - 29 C.F.R. § 1614.302 [4-1]                                - Definitions [4-1]
                              - Procedures [4-1]
                            - NEGOTIATED GRIEVANCE PROCEDURES - 29 C.F.R. § 1614.301 [4-5]                                - Where Agency Is Covered by 5 U.S.C. § 7121(d) [4-5]
                              - Where Agency Is not Covered by 5 U.S.C. § 7121(d) [4-6]
                              - Administrative Grievance Process [4-6]
                            - AGE DISCRIMINATION COMPLAINTS [4-6]                                - Election of Administrative Process [4-6]
                              - Aggrieved May Bypass Administrative Process [4-7]
                              - Responsibilities Regarding Notices of Intent to Sue [4-7]
                            - EQUAL PAY ACT COMPLAINTS [4-9]

Chapter 5 [5-1]

AGENCY PROCESSING OF FORMAL COMPLAINTS [5-1]
                            - AGENCY SHALL ACKNOWLEDGE FORMAL COMPLAINT [5-1]
                            - THE AGENCY SHALL ALSO PROVIDE OTHER INFORMATION AND NOTICE OF RIGHTS [5-2]                                - Agency Shall Inform the Complainant of the Agency's Obligations [5-2]
                              - Agency Shall Inform Complainant of His/Her Rights [5-3]
                            - AGENCIES MUST AVOID FRAGMENTING EEO COMPLAINTS [5-5]                                - Identifying and Defining the Claim in an EEO Complaint [5-6]
                              - A Complainant May Amend a Pending Complaint [5-10]
                              - Consolidation of Complaints [5-14]
                              - Partial Dismissals [5-15]
                              - No Remands by Administrative Judges [5-16]
                              - "Spin-off" Complaints [5-16]
                              - Training [5-16]
                            - AGENCY DISMISSAL PROCESS [5-16]                                - Bases for Dismissals That May Exist As of the Filing of the Complaint or Develop Thereafter [5-17]
                              - Dismissals that Generally Occur After the Agency Accepts the Complaint Based on Complainant's Actions or Inactions [5-27]
                              - Processing of Partially Dismissed Complaints [5-27]
                              - Allegations of Dissatisfaction Regarding Processing of Pending Complaints [5-29]
                            - CONDUCTING THE INVESTIGATION [5-31]                                - Agency Retains Responsibility [5-31]
                              - Investigations Must Be Timely Completed [5-31]
                              - Failure to Complete Investigation within Time Limit [5-32]
                              - What Must Be Done for an Investigation to Be Considered Appropriate [5-32]
                            - FINAL ACTIONS [5-33]                                - Final Action by Agency Following an Administrative Judge's Decision [5-33]
                              - Final Actions in All Other Circumstances [5-34]

Chapter 6 [6-1]

DEVELOPMENT OF IMPARTIAL AND APPROPRIATEFACTUAL RECORDS [6-1]
                            - INTRODUCTION [6-1]
                            - MINIMUM TRAINING REQUIREMENTS FOR ALL INVESTIGATORS [6-1]                                - Standards for New Investigator Training Requirement [6-2]
                              - Standards for Continuing Investigator Training [6-3]
                            - RESPONSIBILITIES [6-3]                                - Director of Equal Employment Opportunity [6-3]
                              - Equal Employment Opportunity Investigator [6-3]
                              - Complainant [6-4]
                            - INVESTIGATION [6-4]                                - Methods of Investigation [6-4]
                              - Purpose of the Investigation [6-5]
                              - General Investigative Requirements [6-5]
                              - Failure to Complete Investigation within Time Limit [6-6]
                            - THE ROLE OF THE INVESTIGATOR [6-6]                                - Collecting and Discovering Factual Information [6-6]
                              - Variety of Methods Available [6-6]
                              - Investigator Must Be Unbiased and Objective [6-7]
                              - Investigator Must Be Thorough [6-8]
                            - EVIDENCE.. [6-9]                                - Quality of Evidence [6-9]
                              - Types of Evidence [6-10]
                              - Sources of Evidence [6-12]
                              - Evidence on the Question of Remedies [6-14]
                            - WITNESSES AND REPRESENTATIVES IN THE FEDERAL EEO PROCESS [6-15]                                - Disclosure of Investigative Material to Witnesses [6-15]
                              - Travel Expenses [6-16]
                              - Official Time [6-16]
                              - Duty Status/Tour of Duty [6-19]
                              - Use of Government Property [6-20]
                            - COMPLAINT FILE [6-20]                                - Contents of the Complaint File [6-20]
                              - Complaint Files Should Not Include [6-20]
                              - Redactions [6-21]
                              - Features of the Complaint File [6-21]
                              - Organization of the Complaint File [6-21]
                              - Availability of Complaint Files [6-23]
                              - Disposition of Complaint Files [6-23]
                            - THE INVESTIGATIVE SUMMARY [6-25]
                            - COMPLAINANTS' OPPORTUNITY TO REVIEW THE INVESTIGATIVE FILE [6-25]
                            - SANCTIONS FOR FAILURE TO COOPERATE DURING THE INVESTIGATION [6-26]
                            - SANCTIONS FOR FAILURE TO DEVELOP AN IMPARTIAL AND APPROPRIATE FACTUAL RECORD [6-27]
                            - OFFER OF RESOLUTION [6-28]                                - Elements of the Offer [6-28]
                              - Model Language for the Offer [6-30]

Chapter 7 [7-1]

HEARINGS [7-1]
                            - INTRODUCTION [7-1]
                            - THE ROLE OF THE AGENCY AT THE HEARING STAGE [7-3]                                - Forward Complaint File to the Commission [7-3]
                              - Hearing Room and Production of Witnesses [7-3]
                              - Hearings Are Closed to the Public [7-3]
                              - Verbatim Hearing Transcripts and Court Reporters [7-3]
                              - The Site of the Hearing [7-4]
                              - Request for Change in Venue [7-6]
                              - Agency Costs [7-6]
                            - THE ROLE OF THE ADMINISTRATIVE JUDGE [7-7]                                - Administrative Judge's Review of the Record [7-7]
                              - Developing the Record in Complaints with Inadequate Records [7-8]
                              - Dismissal of Complaint by Administrative Judge [7-10]
                              - Administrative Judge's Authority [7-10]
                              - Summary Judgment (Decisions without a Hearing) [7-17]
                              - Transmittal of the Decision and Hearing Record [7-18]
                            - DISCOVERY [7-19]                                - Introduction [7-19]
                              - Right to Seek Discovery [7-19]
                              - Methods of Discovery [7-21]
                              - Discovery Procedures [7-22]
                              - Failure to Request Discovery Implies Waiver of Subsequent Requests for Documents [7-26]
                              - Cost of Discovery [7-27]
                            - EXCLUSION AND DISQUALIFICATION [7-27]                                - Exclusion from a Hearing [7-27]
                              - Disqualification of a Representative from Future Hearings [7-32]
                              - Referral of Attorney Representatives to Bar Association [7-34]

Chapter 8 [8-1]

COMPLAINTS OF CLASS DISCRIMINATION [8-1]

IN THE FEDERAL GOVERNMENT [8-1]
                            - INTRODUCTION [8-1]
                            - PRE-CERTIFICATION PROCEDURES [8-1]                                - Pre-Complaint Processing [8-1]
                              - Filing and Presentation of the Class Complaint [8-2]
                            - INDIVIDUAL COMPLAINTS FILED ON BASES AND ISSUES IDENTICAL TO CLASS COMPLAINTS [8-3]
                            - CERTIFICATION OR DISMISSAL - 29 C.F.R. § 1614.204(d) [8-5]                                - Class Complaint Criteria [8-5]
                              - Developing the Evidence for Purpose of Certification Determination [8-5]
                            - CERTIFICATION DECISION - 29 C.F.R. § 1614.204(d)(7) [8-6]                                - Administrative Judge Issues Decision on Certification [8-6]
                              - Transmittal of Decision [8-6]
                              - Right to Appeal the Administrative Judge's Decision [8-7]
                            - NOTIFICATION - 29 C.F.R. § 1614.204(e) [8-7]                                - Timing and Method of the Notice [8-7]
                              - Content of the Notice [8-8]
                              - Individuals May Not Opt Out [8-8]
                              - Settlement Notice [8-8]
                            - DEVELOPING THE EVIDENCE - 29 C.F.R. § 1614.204(f) [8-8]                                - The Process of Developing the Evidence. [8-8]
                              - Use of Agency Resources and Facilities by Class Agent [8-9]
                            - RESOLUTION - 29 C.F.R. § 1614.204(g) [8-10]                                - Resolution by the Parties [8-10]
                              - Notice of Proposed Resolution [8-10]
                              - Administrative Judge Shall Review Resolution [8-10]
                            - Hearing - 29 C.F.R. §§ 1614.204(h) and (i) [8-11]                                - Hearing Procedures [8-11]
                              - Site of the Class Hearing [8-11]
                              - Travel Expenses [8-12]
                              - Official Time for Agency Employees [8-12]
                            - ADMINISTRATIVE JUDGE'S DECISION ON THE MERITS OF THE CLASS COMPLAINT [8-12]
                            - AGENCY FINAL ACTIONS - 29 C.F.R. §§ 1614.204(j) and (k) [8-13]                                - Action on Administrative Judge's Decision [8-13]
                              - Agency Final Action Requirements [8-13]
                              - Binding Nature of Agency Final Action Implementing Administrative Judge's Decision [8-13]
                              - Notification of Agency Final Action [8-14]
                            - RELIEF FOR INDIVIDUAL CLASS MEMBERS - 29 C.F.R. § 1614.204(l) [8-14]                                - Claims for Individual Relief by Class Members Where Discrimination Is Found [8-14]
                              - Timing of Agency Decision on Individual Claims for Relief [8-14]
                              - Oversight of Individual Claims for Relief [8-15]
                              - Limits on the Duration of a Finding of Class-Wide Discrimination [8-16]
                              - Where Class-Wide Discrimination Is Not Found [8-16]
                            - REPRISAL [8-17]

Chapter 9 [9-1]

APPEALS TO THE COMMISSION [9-1]
                            - INTRODUCTION [9-1]
                            - ADVISING THE PARTIES OF THEIR APPEAL RIGHTS [9-2]                                - Rights Following Administrative Judge Issuance of a Decision [9-2]
                              - Agency Final Action [9-4]
                              - Agency Final Decision [9-5]
                              - Agency Procedural Decision [9-6]
                              - Mixed Case Complaints [9-6]
                            - PERSONS WHO MAY APPEAL [9-6]                                - A Complainant May Appeal [9-6]
                              - An Agency Must Appeal [9-7]
                              - An Agency May Appeal [9-7]
                              - A Class Agent May Appeal [9-7]
                              - A Class Member or Petitioner May Appeal [9-8]
                              - A Grievant May Appeal [9-8]
                            - FILING THE APPEAL AND RESPONSE [9-9]                                - How to Appeal [9-9]
                              - Service of Notice of Appeal [9-10]
                              - Appeal Will Be Acknowledged [9-10]
                              - Dismissal of Appeal [9-11]
                              - Briefs and Supporting Documents [9-11]
                              - Statements in Opposition to an Appeal [9-11]
                              - Submission of Case File [9-11]
                              - Signatures on Electronic Documents [9-12]
                            - APPELLATE PROCEDURE [9-13]                                - Where Record Is Complete [9-13]
                              - Where Record Requires Supplementation [9-13]
                              - Sanctions [9-14]
                              - Appeals Decisions Are Final [9-15]
                            - STANDARDS OF REVIEW ON APPEAL [9-16]                                - Review of Final Decisions Issued by the Agency [9-16]
                              - Review of Decisions Issued by Administrative Judges [9-17]
                              - The Responsibility of the Parties [9-18]
                            - RECONSIDERATION [9-18]                                - Reconsideration Is Not an Appeal [9-18]
                              - Reconsideration Procedures [9-19]
                              - Reconsideration Decision Is Final [9-20]
                            - REMEDIES. [9-20]                                - An Agency Shall Provide Full Relief after a Finding of Discrimination [9-20]
                              - Clear and Convincing Standard Needed to Limit Relief; Duty to Cure Discrimination Remains [9-20]
                              - Relief in Individual Cases [9-20]
                              - Relief in Class Cases [9-21]
                            - COMPLIANCE [9-21]                                - Relief Ordered in a Decision on Appeal [9-21]
                              - Interim Relief [9-22]
                              - Sanctions [9-23]
                              - Priority Consideration for Cases Remanded for Investigation [9-24]
                              - Remand of Dismissed Claims [9-24]
                              - Complainant May File an Appeal Alleging a Breach of a Settlement Agreement [9-25]
                              - Complainant May Appeal to the Commission for Enforcement of an Agency Final Action [9-25]
                              - Compliance Reports Required by Commission Appellate Decisions Containing Orders for Corrective Action [9-25]
                            - CIVIL ACTIONS [9-26]
                            - NOTICE REQUIREMENTS [9-26]

Chapter 10 [10-1]

ADMINISTRATIVE APPEALS, CIVIL ACTIONS, AND APPOINTMENT OF COUNSEL [10-1]
                            - INTRODUCTION [10-1]
                            - ADMINISTRATIVE APPEALS [10-1]                                - Time Limits for Appeals to the Commission - 29 C.F.R. § 1614.402 [10-1]
                              - Appeals to the Commission Regarding Compliance with Settlement Agreements and Final Action - 29 C.F.R. § 1614.504(a) [10-3]
                              - Petitions to Consider MSPB Decisions [10-4]
                              - Appeal to MSPB on Mixed Case Complaint [10-4]
                            - CIVIL ACTIONS [10-4]                                - Time Limits for Civil Actions [10-4]
                              - Termination of the Commission Processing [10-5]
                              - Mixed Case Complaints [10-6]
                            - NOTICE OF COMPLAINANT'S RIGHT TO REQUEST COURT APPOINTMENT OF COUNSEL AND STATEMENT OF RIGHT TO APPEAL [10-6]

Chapter 11 [11-1]

REMEDIES [11-1]
                            - INTRODUCTION [11-1]
                            - NON-DISCRIMINATORY PLACEMENT [11-1]
                            - BACK PAY [11-2]                                - Back Pay Issues [11-2]
                              - Determining Gross Back Pay [11-3]
                              - Overtime or Premium Pay as a Component of Back Pay [11-3]
                              - Retirement Deductions and Back Pay [11-3]
                              - Interim Earnings Deducted from Back Pay [11-4]
                              - Worker's Compensation Benefits May Be Partially Deductible for Back Pay [11-4]
                              - Availability for Work - Prerequisite for Receipt of Back Pay [11-5]
                              - Unemployment Compensation Not Deducted from Back Pay - the Collateral Source Rule [11-5]
                              - Tax Consequences of a Lump Sum Payment of Back Pay [11-6]
                              - Liquidated Damages (ADEA and EPA only) [11-6]
                              - Restoration of Leave [11-6]
                            - FRONT PAY [11-7]
                            - OTHER FORMS OF EQUITABLE RELIEF [11-7]
                            - ATTORNEYS FEES AND COSTS [11-9]                                - Introduction [11-9]
                              - Determination of Prevailing Party Status [11-9]
                              - Presumption of Entitlement [11-10]
                              - Awards to Prevailing Parties in Negotiated Settlements [11-12]
                              - Awards of Costs and Fees for Expert and Non-Lawyer Services [11-12]
                              - Computation of A ttorney's Fees [11-13]
                              - Contents of Fee Application and Procedure for Determination [11-17]
                              - Miscellaneous Issues [11-19]
                            - COMPENSATORY DAMAGES [11-20]                                - Entitlement to Seek Compensatory Damages [11-20]
                              - Legal Principles [11-21]

Chapter 12 [12-1]

SETTLEMENT AUTHORITY [12-1]
                            - INTRODUCTION [12-1]
                            - AUTHORITY [12-1]
                            - TITLE VII AUTHORITY INDEPENDENT OF BACK PAY ACT [12-3]
                            - NO FINDING OF DISCRIMINATION NECESSARY FOR SETTLEMENTS [12-5]
                            - CASH AWARDS WITHOUT CORRESPONDING PERSONNEL ACTIONS [12-5]
                            - PERSONNEL ACTIONS WITH LUMP SUM PAYMENTS [12-6]
                            - IMPLEMENTING SETTLEMENT AGREEMENTS [12-6]

Appendix A EEO-MD-110 INTERAGENCY AGREEMENT BETWEEN THE U.S. [Non Conflict AGENCY] AND THE U.S. [AGENCY] [App. A-1]

Appendix B EEO-MD-110 EEO COUNSELING TECHNIQUES [App. B-1]

Appendix C EEO-MD-110 EEO COUNSELOR CHECKLIST [App. C-1]

Appendix D EEO-MD-110 INFORMATION ON OTHER PROCEDURES [App. D-1]

Appendix E EEO-MD-110 (SAMPLE) NOTICE OF POSSIBLE APPLICABILITY OF 5 U.S.C. § 7121(d) TO ALLEGED DISCRIMINATORY ACTION (29 C.F.R. Part 1614) [App. E-1]

Appendix F EEO-MD-110 SAMPLE RESOLUTION Agreement [App. F-1]

Appendix G EEO-MD-110 >NOTICE OF RIGHT TO FILE A DISCRIMINATION COMPLAINT(Sample) [App. G-1]

Appendix H EEO-MD-110 EEO COUNSELOR'S REPORT29 C.F.R. § 1614.105 [App. H-1]

EEOC Appendix I EEO-MD-110 Reserved [App. I-1]

Appendix J EEO-MD-110 MODELs FOR ANALYSIS [App. J-1]

Appendix K EEO-MD-110 NOTICE of INCOMPLETE INVESTIGATION (sample) [App. K-1]

Appendix L EEO-MD-110 COMPLAINT FILE FORMAT [App. L-1]

Appendix M EEO-MD-110 REQUEST FOR A HEARING FORM [App. M-1]

Appendix N EEO-MD-110 EQUAL EMPLOYMENT OPPORTUNITY COMMISSION OFFICES AND GEOGRAPHIC JURISDICTIONS FOR FEDERAL EMPLOYEE AND APPLICANT HEARING REQUESTS [App. N-1]

APPENDIX O EEO-MD-110 Notice of Appeal B Agency [App. O-1]

APPENDIX P EEO-MD-110 NOTICE OF APPEAL/PETITION - COMPLAINANT [App. P-1]

Appendix Q EEO MD-110 Quick Reference ChartDocumentation Required to Close Compliance with the Most Common OFO Orders [App. Q-1]