EDUCATION RESOURCES

U.S. Department of Education

Information Resource Center

400 Maryland Ave. SW

Washington, DC 20202-0498

1-800-USA-LEARN

1-800-872-5327

202-401-2000 (local)

www.ed.gov/answers

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FROM THE 

U.S. DEPARTMENT 

OF EDUCATION

Our mission is to promote student 

achievement and preparation for global 

competitiveness by fostering educational 

excellence and ensuring equal access.

FAMILY AND COMMUNITY 

ENGAGEMENT

https://www.ed.gov/parent-and-familyengagement

➤ Access family and community engagement

policy briefings, research and best practices

➤ Learn about upcoming family events and

access family resources

➤ Download and subscribe to newsletters for

families and communities

TEACHING INITIATIVES AND 

RESOURCES

https://www.ed.gov/teaching 

➤ Access newsletters, information and

resources for school officials

➤ Learn how to engage with the Department on

national policy and teaching initiatives

➤ Find ways to lead from the classroom and

advance student outcomes

NOTICE OF LANGUAGE 

ASSISTANCE

You may request language assistance services 

for Department information that is available to 

the public. These services are free of charge. 

For more information please call 1-800-872-5327 

(TTY: 800-877-8339) or email 

ed.language.assistance@ed.gov.

AVAILABILITY OF ALTERNATE 

FORMATS

Requests for documents in alternative formats, 

such as Braille or large print, should be submitted 

to the Alternate Format Center by calling 202-

260-0852 or by contacting the 504 coordinator

via email at om_eeos@ed.gov.
INFORMATION RESOURCE 

CENTER (IRC)

1-800-USA-LEARN (1-800-872-5327)

202-401-2000

TTY: 1-800-877-8339

https://www.ed.gov/answers

➤ Ask questions about Department programs, 

services and resources

➤ Engage with the Department on funding, 

legislation and policies

➤ Order resources and publications

FEDERAL STUDENT AID 

INFORMATION CENTER

1-800-4-FED-AID (1-800-433-3243)

TTY: 1-800-730-8913

https://studentaid.ed.gov

➤ Ask general and technical questions about 

federal student aid programs

➤ Receive help with completing the 

Free Application for Federal Student Aid® 

(FAFSA)

➤ Get general information about your federal 

student loans and their status•

FRAUD, WASTE AND ABUSE 

HOTLINE

1-800-MIS-USED (1-800-647-8733) 

https://www.ed.gov/misused 

➤ Report fraud, waste, abuse, misuse or 

mismanagement of Department funds, 

employees, fund recipients, educational 

institutions, contractors, collection 

agencies or lending institutions 

➤ Access the Hotline Complaint Form

➤ Get Inspector General Office contacts 

and updates 

CIVIL RIGHTS HOTLINE

1-800-421-3481

TTY: 1-800-877-8339

https://www.ed.gov/ocr

➤ Report discrimination in institutions of 

education on the basis of race, color, 

national origin, sex, disability or age

➤ Request information on civil rights 

compliance programs and procedures for 

filing discrimination complaints

➤ Get access to civil rights documents

RESEARCH AND STATISTICS 

https://ies.ed.gov 

➤ Get access to education data and research 

➤ Locate data sets, data tools, reports, educator 

practice guides, evaluation projects and more

➤ Search for schools and colleges

https://nces.ed.gov/nceskids 

FAMILY EDUCATIONAL RIGHTS 

AND PRIVACY ACT (FERPA)

https://www.ed.gov/fpco

➤ Access FERPA resources for parents, 

students and school officials

➤ Get guidance on the Protection of Pupil 

Rights Amendment (PPRA)

➤ Receive technical assistance and answers 

to FAQs

ED GRANTS AND PROGRAMS

https://www.ed.gov/fund

➤ Find grant programs by type

➤ Receive forecasts of funding opportunities

➤ Get program office contacts and 

application information

SPECIAL EDUCATION AND 

REHABILITATIVE SERVICES

https://www.ed.gov/osers

➤ Access Individuals with Disabilities 

Education Act (IDEA) resources 

➤ Explore programs and projects that 

support individuals with disabilities

➤ Get special education and rehabilitative 

services office contacts and updates