BEFORE THE

DEPARTMENT OF TRANSPORTATION

WASHINGTON, D.C.

Application of )

)

COMPASS AIRLINES

, LLC )

) Docket No. OST

- 201 4

-

_________ f or a mend ment of authority of the )

Certificate of Public C onvenience and )

N ecessity issued under 49 U.S.C. )

41102 to e ngage in air transportation )

)

APPLICATION OF COMPASS AIRLINES

, LLC

FOR AMENDED AUTHORITY

Communication with respect to this document should be addressed to:

David J.A. Hayes III, Esq. Lisa A. Harig

Vice President & General Counsel McBreen & Kopko

Trans States Holdings, Inc. 1501 Lee Highway, Suite 180

11495 Navaid Road Arlington, Virginia 22209

Bridgeton, Missouri 63044 (703) 247

- 5487

LHarig@mklawdc.com

Counsel for Compass Airli nes, LLC

Dated: October 9, 20142 BEFORE THE

DEPARTMENT OF TRANSPORTATION

WASHINGTON, D.C.

Application of )

)

COMPASS AIRLINES, LLC )

) Docket No. OST

- 201 4

-

_________ for amendment of authority of the )

Certificate of Public Convenience and )

Necessity issued under 49 U.S.C. )

41102 to engage in air transportation )

)

Dated: O ctober 9, 2014

APPLICATION OF COMPASS AIRLINES LLC

FOR AMENDED AUTHORITY

Pursuant to 49 U.S.C. § 41102 and Parts 201 and 204 of the Department of

Transportation (“Department” or “DOT”) Economic Regulations (14 C.F.R. Part 201 and 204),

and the Department’s Rules of Practice, Compass Airlines

, LLC ( “ Compass ” ) hereby applies for

a n amendment to its authority, namely removal of the restriction on the total number of aircraft

Compass can operate or , in the alternative, an increase in the number by 25 aircraft. Compass

requests that this a pplication be processed by non

- hearing procedures pursuant to Subpart Q of

the Department ’ s Regulations.

Compass is a citizen of the United States as defined by 49 U.S.C. §40102(A)(15), and is

owned and controlled by U.S. citizens. All senior officers and the managing director of Compass

are citizens of the Unit ed States. Compass is wholly owned subsidiary of T rans States Hol d ings,

Inc. (hereafter “TSH ”) , which in turn is 100% owned by citizens of the United States. 1

1 See DOT Order 2010

- 11

- 11

.3 Compass current ly operates scheduled air transportation service as Delta Connection and

Delta Shuttle and plans to continue its scheduled air transportation service, p roviding commuter

feeder ser vices with the Embraer E

- 175 and E

- 170 jet aircraft for Delta Air Lines ( hereafter

“ Delta ”) pursuant to an Air Services Agreement between Delta and Compass

.

Compass recently entered into an Air Services Agreement with American Airlines

(“American”) to provide commuter feed services as “American Eagle

. ” During the next eighteen

(18) months of operations, beginning in January 2015, Compass plans to enter to begin flying as

American Eagle and to add up to an additional 25 aircraft to its fleet

.

Compass ’s current authority limits the number of aircraft which it can operate to 42

. In

order to enable its expansion, Compass seeks to have the limitation on the nu mber of aircraft

which it can opera te removed from its Certificate or

, in the alternative, to expand the limit by 25

to a total of 67 aircraft

. In addition Compass would like to add “ American Eagle ” to its list of

d/b/a’s it is authorized to operate under and represents to the Department that American has

consent ed and has no objection to said addition

.

In support of this application, Compass submits the following information and exhibits:

1. Compass has more than adequate financial resources for funding of its proposed

increase in operations. T hrough its Air Services Agreement s with Delta and American

, Compass

will have an assured revenue stream for the expanded operations, and has access to a guara nteed

cost reimbursement structure. A current balance sheet of Compass is attached hereto a s Exhibit

1

. 2

2 Simultaneously herewith, Compass has filed a Motion for C onfidential T reatment with respect to Exhibits

1, 2, and 3 . Redacted versions of these exhibits are attached to the public version of this Application.4 2. A summary of Compass ’ s current operations as well as its operating plans for the

next twelve months are as follows:

Currently, Compass is a Part 1 21 Domestic and Flag Air Carrier

operating 42 Embraer E

- 175 and E170 aircraft in scheduled

passenger operations within the domestic United States

, Canada

, and Mexico as “ Delta Connection ” and “Delta Shuttle

. ” Compass

plans to add up to an additional 25 aircraft in scheduled passenger

operations within the domestic United States and Canada to be

operated “ American Eagle

. ”

3

. In the next 18 months, Compass plans to add up to 25 aircraft to its fleet s tarting

in January 2015

. These aircraft will support the “ American Eagle ” operation as described in

paragraph 2 above. The additional aircraft will be operated under a long

- term, fixed fee revenue

arrangement

. Fixed fee arrangements are generally considered less risky than the traditional

prorate revenue sharing arrangements. This is because a pro

- rata arrangement is essentially a

revenue sharing formula between the regional carrier and its major partner, with the regional

partner bearing the full risk associated with the revenue level and all operating expenses. On the

other hand, under a fixed fee arrangement, the major airline controls the scheduling, ticketing,

pricing and seat inventories, and the regiona l carrier receives negotiated payments per flight

departure, as well as incentive. Furthermore, Compass ’ s parent company TSH has substantial

financial resources, and willingness to support Compass ’ s increased operations.

5. P rofit and loss forecast s for C ompass for the 12 months ending September 30,

2014 and September 30, 2015 are attached her eto as Exhibit 2

.

6. Third party verification of available funds is attached here to as Exhibit 3

.

7. Compass has a management team of experienced management, operatio ns,

maintenance, sales

, and marketing personnel that will enable it to successfully implement its

contemplated business plan. The current holders of Part 119 positions are: Joseph Restifo,5 Director of Safety; James, M. White, Director of Operations; Todd Naugle, Chief Pilot; Shane D.

Curtis, Director of Maintenance; and Chad M. Hengemuhle, Chief Inspector. Current resumes

fo r each are attached as Exhibit 4

.

8

. There have been no other changes in compliance information for Compass , its

owners, and /or key personnel since Compass ’s last fitness review by the Department

.6 W HEREFORE, Compass Airlines

, LLC respectfully requests that the Department

remove the restriction on the total number of aircraft it can operate from its Certificate of Public

Necessit y and Convenience or increase such number by 25 aircraft , and add the “ American

Eagle ” trade name, as well as such other or further relief as the Department determines to be

appropriate and consistent with the public interest.

Dated: O ctober 9

, 2014 Respectfully Submitted,

_______________________ Lisa A. Harig

Counsel for Compass Airlines, LLC7 CERTIFICATE OF SERVICE

I hereby certify that a copy of the foregoing document was served this 9 th day of O ctober

, 2014 via electronic mail to the parties listed below:

Laura Remo laura.remo@dot.gov

Vanessa Balgobin vanessa.balgobin@dot.gov

__________________________ Lisa A. HarigUNAUDITED 9/26/2014

COMPASS AIRLINES, LLC

**(A Wholly Owned Subsidiary of Trans States Holdings)**

**Balance Sheet**

**August 31, 2014**

Assets

**Current assets:**

**Cash and cash equivalents $** 

**Cash Investments ( restricted)**

**Accounts receivable**

**Accounts receivable - related parties**

**Expendable parts and supplies**

**Prepaid expenses and other current assets**

**Total current assets**

**Property and equipment, net**

**Other assets**

**Intangible asset, net**

**Total assets $** 

Liabilities and Stockholder’s Equity

**Current liabilities:**

**Accounts payable $** 

**Accounts payable - related parties**

**Accrued expenses and other liabilities**

**Total Liabilities**

**Members' equity**

**Member's equity**

**Total liabilities and members' equity $** UNAUDITED 9/26/2014

COMPASS AIRLINES, LLC

**(A Wholly Owned Subsidiary of Trans States Holdings)**

**Projected Statement of Operaitons**

**Statement of Operations**

**Twelve months ending September 30, 2014**

**(000's)**

**Operating revenues:**

**Passenger $** 

**Other**

**Total operating revenues**

**Operating expenses:**

**Wages and benefits**

**Aircraft fuel**

**Aircraft / engine rent**

**Maintenance and repair**

**Insurance and taxes**

**Depreciation**

**Other**

**Total operating expenses**

**Operating profit**

**Non-operating income (expense):**

**Interest income**

**Other income**

**Total non-operating income (expenses)**

**Net income**UNAUDITED 9/26/2014

COMPASS AIRLINES, LLC

(A Wholly Owned Subsidiary of Trans States Holdings)

Projected Statement of Operaitons

Statement of Operations

Twelve months ending September 30, 2015

NO GROWTH GROWTH

Current 42 A/C 42 + 20 A/C

(000's) (000's)

Operating revenues:

Passenger $ $

Other

Total operating revenues

Operating expenses:

Wages and benefits

Aircraft fuel

Aircraft / engine rent

Maintenance and repair

Insurance and taxes

Depreciation

Other

Total operating expenses

Operating profit

Non-operating income (expense):

Interest income

Other income

Total non-operating income (expenses)

Net income[!Ljbank.September25,2014DepartmentofTransportationRe:CompassAirlines,Inc.ToWhomItMayConcern:WehavereceivedyourrequestforthecashbalanceintheCompassAirlines,Inc.maincashaccounteffectiveSeptember24,2014.Thatbalanceisasfollows:CompassAirlines,Inc.:ThisbalanceisasofthecloseofbusinessSeptember24,2014.Theinformationsetforthaboveisaccurateasofthedateofthisletter.NothingcontainedinthisletterorotherwiseobligatesU.S.Banktoupdatetheabove-informationatanytimeinthefuture.Ifyouhaveanyfurtherquestions,pleasedonothesitatetocallmeatSincerely,MelanieBrasier,CTPVicePresidentU.S.Bank,N.A.10N.HanleyRd.St.LouisMO63105usbank.com

### Joseph Restifo

PROFESSIONAL PROFILE _________________________

___ ___________________________________________

 25 years of progressive leadership experience in the regional airline industry

 E xtensive and successful bac kground in safety management , process design,

improvement and control

 P roven communications, administrative, analytical, and interpersonal skills

 Have earned a highly respected reputation with all constituents including employee,

regulators, unions, custo mers and suppliers

 The common attribute among all activities is the proper blend of People, Process, and

M anagement Systems, directly aligned for business

- determined outcomes while always

maintaining a firm focus on safety

FAR 119.65 COMPLIANCE __________

____________________________ ____ ______ ________________________

119.67 (a) (1)

– Director of Safety

–

- Hold an airline transport pilot certificate

- // ATP Certificate # 3175361

FLIGHT TIME

__________________________________ ___ ____________________________ __________

Total Flight Time: 9,000 Turbine P.I.C: 6,000

EXPERIENCE

________________________________________ ___________________________________

Compass Airlines LLC. , Minneapolis, MN 2013

- Present

Director of Safety

 Accountable for the suc cess of all Compass Airlines corporate Level 4 Safety

Management Systems (SMS) to include :

o Flight Opera tions Quality Assurance (FOQA)

o Aviatio n Safety Action Program (ASAP)

o Ground Safety & Environmental Safety

o Maintenance Quality

o Internal Evaluation progr ams

Pinnacle Airlines Corporation , Memphis, TN 2011

- 2013

Vice President of Operations

 Manage Flight Operations and Flight Training departments for Pinnacle and Mesaba

Airlines

 Manage the merger process to ensure that synergies are recognized while maintaining

best practices for both airlines

 Manage a $170M budget while maintaining a continuous focus on safety improvementEXPERIENCE CONTINUED

___________________ ________________________ __________

Mesaba Airlines , Minneapolis, MN 20 07

– 2011

Vice President of Operations

 Manage Flight Operations , Flight Training and SO C departments

 Developed and managed a pilot hiring and training process that supplied Mesaba with

850 new pilots in a two year period with an average success rate of 97%

 Developed computer based integrated pilot training or “MATRIX” for the CRJ Fleet

Republic Airlines, Indianapolis, IN 2006

– 2007

Director of Operations

 Responsibilities included the oversight of the Flight, Infligh t, SOC and Ground

Operations Departments

 Added 20 EMB

- 175’s to the Republic certificate under the new Frontier codeshare

agreement in 11 months during a period of time when USAirways was recalling 20

Republic Captains each month from our airline

Mesaba Ai rlines , Minneapolis, MN 1999

– 2003

Director of Flight Operations / Chief Pilot

 Managed the Detroit, MI hub consisting of 450 pilots

 Successfully led the move to the new DTW World gateway for the Flight Operations

team

 Responsible for the empl oyee recruitment, interviews, hiring, and terminations

1996

– 1999 Mesaba Airlines Minneapolis, MN

Assistant Chief Pilot

- DTW

1992

– 1996 Mesaba Airlines Minneapolis, MN

Captain / Check Airman

– SA

- 227 / DHC

- 8

1990

– 1992 Mesaba Airline s Minneapolis, MN

First Officer

– FK27

EDUCATION

___________________ ___________________________________________________

Bowling Green State University, Bowling Green, OH

Bachelor of Science Degree

Graduation : May, 1989

 Major Aviation Technology

 Ma jor Aviation Management808 Woodbriar Ln. (636) 447

- 1823

- hm.

St. Charles, MO 63003 harleymike1@sbcglobal.net



## James M. White

EMPLOYMENT OBJECTIVE M anagement position (Director of Operations)

CERTIFICATE and RATINGS Airline Transport Pilot Certificate Multi

- Engine Land #3226507

Commercial Airplane Single

- Engine Lan d and Rotorcraft.

EMB

- 110, EMB

- 145, BAe

- ATP, ATR

- 42 , ATR

- 72, DHC

- 7

, E RJ

- 170

, ERJ

- 190 Type Ratings.

First Class Medical Certificate.

ADDITIONAL A/C FLOWN DH

- 104, DH

- 114, SWM

- 3, GF

- 24, C

- 400 series, PA

- 23, PA

- 31, DHC

- 6.

FLIGHT TIME Total Time 17 1 00 Actual Instrument 5000

(Estimated) PIC 1 55 00 Turbo Prop 10000

Multi

- Engine 13500 Jet 750

Rotorcraft 1500 Instructor Pilot 2500

Check Airman/Designated Examiner 2000

EXPERIENCE

06/2011 to current Compass Airlines Minn eapolis, MN

Director of Operations

• Reported directly to the President/COO

• Maintained Operational Control of Airline

• Responsible for Operations Bud get

• Responsible for all FAA, IOSA, DoD & OSHA communications/interactions

• Worked closely with Code Share Partners on to ensure contract compliance

• Responsible for Flight Administration, Flight Crews, InFlight Administration, Flight

Attendants, SOC (Dispatc h, Crew Scheduling, MX Control), Crew Planning

Department, Publications Department, Pilot Training Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Responsible for the content of each Compass Airline s “Operations” Manual s , ensure

all manuals revisions a re in accordance with established GPM/MIM protocol

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and union issues

07/2010 to 06/2011 Trans States Holdings (TSH) St. Louis, Missouri

Director

- S afety & Regulatory Programs

• Reported directly to the VP Safety (TSH)

• Maintain Safety & Regulatory oversight of each TSH owned Airline

• Responsible for providing training, expertise & guidance necessary to place each

TSH owned airline into the Safety Manage ment System (SMS) Pilot Program

• Worked closely with the Director of Safety of each TSH owned airline when

performing internal ATOS SAI/EPI, Internal Audits, resolving employee safety

concerns

• Worked with the Director of Safety of each TSH owned airline in all FOQA issues• Responsible for OSHA compliance oversight at each TSH owned airline

• Responsible for reviewing all manuals at each TSH owned airline to ensure

regulatory, IOSA, & DoD compliance

• Responsible for AQP oversight at each TSH owned airline to ensure regulatory

compliance

• Responsible for assisting each TSH owned airline (as warranted) in FAA matters

12/2004 to 07/2010 Trans States Airlines St. Louis, Missouri

Director of Flight Operations

• Reported directly to the President/COO

• Maintained O perational Control of Airline

• Responsible for Operations Budget

• Responsible for all FAA, IOSA, DoD & OSHA communications/interactions

• Worked closely with Code Share Partners on to ensure contract compliance

• Responsible for Flight Administration, Flight Cre ws, SOC (Dispatch, Crew

Scheduling, MX Control), Crew Planning Department, Publications Department,

Pilot Training Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Responsible for the content of each Trans States Airline Manual, ensu red all

manuals revisions were in accordance with established FOSB & MSRG protocol

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and union issues

02/2000 to 12/2004 Trans States Airlines St. Louis, Missouri

C hief Pilot

• Reported directly to the VP Flight Operations

• Maintained Operational Control of Airline when delegated

• Maintain close business relationship with FAA and Industry

• Coordinate with Code Share Partners on all “Express” matters

• Supervise Flight Admi nistration, Flight Crews, SOC, and Crew Planning Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and union issues

04/93 to 02/2000 UFS, Inc. d/b/a United Express Chicago, Illinois

Chief Pilot

• Reported directly to VP Flight Operations/General Manager

• Coordinated start

- up of the airline

• Maintained Operational Control of Airline when delegated

• Maintained close business relationship with FAA and Ind ustry

• Coordinated with United Airlines on all United Express matters

• Supervised Flight Crews and Flight Control Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Flight Crew Human Resource responsibility

• Coordinated with Legal Counsel on company and union issues

• Union Negotiator for the company

• Designated Examiner/Check Airman authority in BAe

- ATP

09/92 to 04/93 Trans States Airlines St. Louis, Missouri

Flight Manager

• Assistant to Chief Pilot

• Assisted VP Flight Operations in main taining 121 certificate

• Flight Department budget and cost control• Flight Crew planning

• Responsible for new aircraft delivery (ATR

- 42/72)

• Check Airman authority on ATR

- 42/72

• Ground and Simulator Instructor

02/88 to 09/92 Trans States Airlines St. Louis, Missouri

Chief Pilot

– 121

• Wrote company’s 14 CFR 121 Manuals in preparation for 121 certificate

• Developed new company policies and procedures to prepare airline for the

introduction of the 121 certificate

• Assisted VP Flight Operations in obtaini ng new aircraft and 121 certificate

• Reported directly to the VP Flight Operations

• Maintained close business relationship with FAA and Industry

• Coordinated with Trans World Airlines on Trans World Express matters

• Supervised Flight Crews and Flight Training Department

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and flight issues

• Check Airman authority on ATR

- 42/72

11/85 to 12/87 Lazy 8/Executive Charter Memphis, Tennessee

Owner/Director of Operations

• Responsible f or the operation under 14 CFR 135

07/83 to 11/85 Atlantic Southeast Airlines Atlanta, Georgia

Line Captain

• Responsible for operation of DHC

- 7 aircraft throughout the southeastern states

• Check Airman Authority in DHC

- 7

08/78 to 07/83 Southeastern Airli nes Auburn, Alabama

Line Captain

• Responsible for operation of DH

- 104/114, EMB

- 110 and GF

- 24 throughout

southeastern states

• Check Airman authority in EMB

- 110 and GF

- 24

08/74 to 08/78 U.S. Army Ft. Knox, Kentucky

• Warrant Officer (WO

- 1) operating U H1

- G in scout operations 54 th Recon Unit

• Sergeant (E

- 5) Special Forces (Green Beret) 54 th Recon Unit

EDUCATION High School Graduate, Scotts Hill High School

Associate Degree

- Aviation Management, Auburn University

Certificate of Management in Aviation Sa fety, Embry

- Riddle University

Certificate of Completion in SMS Principals, MITRE & ATC Vantage

Certificate of Completion in System Safety/ATOS, FAA Academy

Full Member

– International Society of Air Safety Investigators (ISASI)

OTHER INTERESTS M otorc ycles, Drag Racing, RVing

REFERENCES Available upon request

### Todd Naugle

R E SUME

EXPERIENCE Total Time 8 6 50

PIC Turbo Jet 4520

SIC Turbo Jet 2225

M ay 2 009

- Present COMPASS AIRLINES Minneapolis, MN

System Chief Pilot

COMPASS AIRLINES Minneapolis, MN

MSP Domicile Chief Pilot

COMPASS AIRLINES Minneapolis, MN

First Officer ERJ

- 175

June 2008

- Jan 200 9 C ARGO JET Mississauga, Ontario, Canada

B727 Captain

June 2007

- May 2008 C HAMPION AIR Bloomington, MN

Director of Flying/System Chief Pilot

May 200 1

- Oct 200 5 CHAMPION AIR Bloomington, MN

Assistant Chief Pilot

June 200 4

– May 2008 CHAMPION AIR Bloomington, MN

Simulator / Simulator Check Airman

June 2000

– May 2008 CHAMPION AIR Bloomington, MN

Line Check Airman

June 1999

- May 2008 CHAMPION AIR Bloomington, MN

Captain B

- 727

Nov 1998

- May 1999 CHAMPION AIR Bloomington, MN

First Officer B

- 727

Nov 1997

- Oct 1998 CHAMPION AIR Bloomington, MN

Flight Engineer / Supervisory Engineer

Feb 1992

- Nov 1997 DEN

- STAR AVIATION Minneapolis, MN

Captain/First Officer DA 10, CE

– 650, LR

- JET, WW

- II



### Education University of North Dakota

........................... 1986

- 1991 B.S Aeronautical StudiesShane D. Curtis

10 Oakwood Dr

New Brighton, MN 55112

(612) 308

- 5461

Email: bocurtis@ymail.com

PROFESSIONAL

EMPLOYMENT:

Compass Airlines July 2007

– Present

Director of Maintenance

– 119 (Oct 201 3

- Present)

o CFR 14 compliance

o Interface with FAA

o Vendor contract negotiations

o Interactions and development with Executive Leadership team

o Ensure operational and administrative compliance

o Oversee multiple maintenance base operations, including MSP, DTW, LAX

, SFO, SDF, & LGA with expansion to other bases.

o Oversee Basic Check operations

o Directly responsible for Maintenance Control operations, Maintenance

Production, Line Maintenance, Maintenance Training, Materials, GSE, &

Technical Operations Policies and Pro cedures

Technical Operations Manager, MSP (July 2007

- Oct 2013)

o Development and management of capital and expenditure budget

o Responsible for MSP Technical Operations reliability forecast

o Responsible for MSP Technical Operations employee gro up, including

interviewing, hiring, employee separation, disciplinary actions, and

documentation

o Work directly with various Compliance departments on cradle to grave

projects

o C on tribute to cross

- departmental projects

o Track

, monitor , & maintain base perform ance goals

o Responsible for on site inventory control

o Requisition proper tooling and equipment

o Oversee conformity on all new aircraft deliveries

o Payroll/hours reporting

o Provide hands

- on maintenance to fleet of EMB 170/175 aircraft

o Direct day to day work flo w for MSP Technical Operations

o In charge of justifying, requisitioning, maintaining, & tracking of all ground

s ervice e quipment nationally

o Employee reviews

Pinnacle Airlines December 1996

– July 2007

Maintenance Base Manager, MSP

o Maintenance Base Manager, MSP, May 2001

– July 2007Other Positions Held at Pinnacle Airlines:

o Maintenance Controller, April 2000

– May 2001

o Sr Lead Mechanic (line maintenance), November 1998

– April 2000

o Lead Mechanic (line maintenance), April 1998

– November 1998

o Crew Chief (line maintenance), December 1997

– April 1998

o A&P Mechanic (line maintenance), June 1997

– December 1997

o A&P Mechanic (hangar maint enance ), Dec 1996

– June 1997

EDUCATION:

o 2005

- MN School of Business: Business Management

o 1996

- TN Technolo gy Center, Memphis, TN: Airframe & Powerplant Licenses

### Chad M. Hengemuhle

3827 Island View Cir NW

Prior Lake, MN 55372

952 / 220

- 7828 chad.hengemuhle@compassairline .com

EXECUTIVE LEADERSHIP: QUALITY / TECHNICAL OPERATIONS

PROFILE:

EXPERIENCE : Compass Airlines, LLC. Minneapolis MN 2009

– Present

Multiple Technical Operations Positions

Manager, Quality Assurance & Technical Compliance

Responsible for the strategic direction and day

- to

- day leadership of the Compass Airlines’ Q uality

Assurance and Technical Compliance Department s

. Provide leadership for a staff focused on the

delivery of technical compliance and safety funct ions (oversight of the Company's CAMP) in the

carrier's technical operations as well as with our external customers

. R esponsible for the management

of projects and leading cross functional teams to facilitate on

- time and on

- budget project deliveries.

 Es tablishes and manages departmental goals against clear, aggressive, but achievable performance

target and improvements in cost, quality, reliability and measured customer service levels so as to

ensure the ongoing delivery and enhancement of the applicable D epartmen t s

.

 Act on behalf of the Director of Quality & C hief Inspector to make operational decisions during

his absence.

 Provide daily support to the Director of Quality & Chief Inspector as identified through delegation

to su pport Technical Operations

.

 Identify, develop and implement / coordinate policy and pr ocedural changes that impact Technical

Operations

.

 Oversight on all aspects of the Quality Assurance function, with responsibility for regulatory

compliance, safety, operational and financial (cost) performance.

 Manage the assigned departmental tasking and ensures adequate resources are prov ided to

maintain the schedules and provide the most cost effective business plan.

 Provide complete oversight and guidance for all corporate FAA Correspondence to include LOI /

LOC / VDRPs and ATOS Requirements.  Accomplished, result oriented professional with nine years of Air Car rier and Seventeen years of

Military Aviation Technical Operations

, Quality and Safety Experience.

 Skilled in strategic planning, problem identification / resolution, process reengineering with an

adaptable, yet creative approach to problem solving.

 Proficient in project management, team leadership , training and organizational development to

establish and lead organizational and operational changes to promote efficiency and scalability.



###  Proven r ecord of improving efficiency and produc tivity through the use of automation and

process improvement.Chad M. Hengemuhle Page Two

 Ensures a work environment that operates wi thin core values, division goals, and provides a

quality environment that supports a team effort, encourages open communication, and stresses

continuous improvement.

 Manage the activities for the Maintenance and Quality Group concerning external oversight audits

(i.e. IOSA, DOD, etc.)

.

 Hold current Airworthiness Release Authorization (ARA), Required Inspection Item (RII) and

Material Inspection (MI) Aut horizations.

MN Air National Guard (USAF) Minneapolis / Duluth MN 1996

- Present

Aircraft Structural Maintenance Technician

Design, repair, modify and fabricate aircraft, metal, plastic, composite, advanced composite, low

observables, and bonded structural parts and components. Identify, remove, and treat corrosion using

mechanical and chemical procedures.

 Manage the assigned personnel and coordinate the daily maintenance activities for the “ Night

Shift ” Aircraft Str uctural Maintenance Shop during period s of activation in support of Operation s

Noble Eagle & Iraqi Freedom

.

 Provide supervision for the design, repair, mod ification and fabrication of aircraft, metal, plastic,

composite, advanced composite, low observables, and bonded structural parts and components.

Mesaba Airlines, Inc. Minneapolis MN 2005

– 2009

CAREER Multiple Technical Operations Positions

PATH : Auditor, Maintenance Safety & Quality Assurance

Maintenance Training Instructor

Maintenance Controller

Aviation Maintenance Technician

EDUCATION: Concordia University , St

. Paul, MN 2010

Master of Business Administration

St Cloud State University , St. Cloud, MN 2004

B.A.S.

– Aviation Maintenance Management

Northland Community & Technical College , Thief River Falls, MN 2000

A.A.S.

– Aviation Maintenance Technology