BEFORE THE 

DEPARTMENT OF TRANSPORTATION

WASHINGTON, D.C.

Application of )

)

COMPASS AIRLINES, LLC )

) Docket No. OST-2014-_________

for amendment of authority of the )

Certificate of Public Convenience and )

Necessity issued under 49 U.S.C. )

41102 to engage in air transportation )

)

APPLICATION OF COMPASS AIRLINES, LLC

FOR AMENDED AUTHORITY

Communication with respect to this document should be addressed to:

David J.A. Hayes III, Esq. Lisa A. Harig

Vice President & General Counsel McBreen & Kopko

Trans States Holdings, Inc. 1501 Lee Highway, Suite 180

11495 Navaid Road Arlington, Virginia 22209

Bridgeton, Missouri 63044 (703) 247-5487

LHarig@mklawdc.com

Counsel for Compass Airlines, LLC

Dated: October 9, 2014
2

BEFORE THE 

DEPARTMENT OF TRANSPORTATION

WASHINGTON, D.C.

Application of )

)

COMPASS AIRLINES, LLC )

) Docket No. OST-2014-_________

for amendment of authority of the )

Certificate of Public Convenience and )

Necessity issued under 49 U.S.C. )

41102 to engage in air transportation )

)

Dated: October 9, 2014

APPLICATION OF COMPASS AIRLINES LLC

FOR AMENDED AUTHORITY

Pursuant to 49 U.S.C. § 41102 and Parts 201 and 204 of the Department of 

Transportation (“Department” or “DOT”) Economic Regulations (14 C.F.R. Part 201 and 204), 

and the Department’s Rules of Practice, Compass Airlines, LLC (“Compass”) hereby applies for 

an amendment to its authority, namely removal of the restriction on the total number of aircraft 

Compass can operate or, in the alternative, an increase in the number by 25 aircraft. Compass

requests that this application be processed by non-hearing procedures pursuant to Subpart Q of 

the Department’s Regulations.

Compass is a citizen of the United States as defined by 49 U.S.C. §40102(A)(15), and is 

owned and controlled by U.S. citizens. All senior officers and the managing director of Compass

are citizens of the United States. Compass is wholly owned subsidiary of Trans States Holdings, 

Inc. (hereafter “TSH”), which in turn is 100% owned by citizens of the United States.1

 1 See DOT Order 2010-11-11.
3

Compass currently operates scheduled air transportation service as Delta Connection and 

Delta Shuttle and plans to continue its scheduled air transportation service, providing commuter 

feeder services with the Embraer E-175 and E-170 jet aircraft for Delta Air Lines (hereafter 

“Delta”) pursuant to an Air Services Agreement between Delta and Compass. 

Compass recently entered into an Air Services Agreement with American Airlines 

(“American”) to provide commuter feed services as “American Eagle.” During the next eighteen 

(18) months of operations, beginning in January 2015, Compass plans to enter to begin flying as 

American Eagle and to add up to an additional 25 aircraft to its fleet.

Compass’s current authority limits the number of aircraft which it can operate to 42. In 

order to enable its expansion, Compass seeks to have the limitation on the number of aircraft 

which it can operate removed from its Certificate or, in the alternative, to expand the limit by 25

to a total of 67 aircraft. In addition Compass would like to add “American Eagle” to its list of 

d/b/a’s it is authorized to operate under and represents to the Department that American has 

consented and has no objection to said addition.

 In support of this application, Compass submits the following information and exhibits:

1. Compass has more than adequate financial resources for funding of its proposed 

increase in operations. Through its Air Services Agreements with Delta and American, Compass

will have an assured revenue stream for the expanded operations, and has access to a guaranteed 

cost reimbursement structure. A current balance sheet of Compass is attached hereto as Exhibit 

1.

2

 2 Simultaneously herewith, Compass has filed a Motion for Confidential Treatment with respect to Exhibits 

1, 2, and 3. Redacted versions of these exhibits are attached to the public version of this Application.
4

2. A summary of Compass’s current operations as well as its operating plans for the 

next twelve months are as follows:

Currently, Compass is a Part 121 Domestic and Flag Air Carrier 

operating 42 Embraer E-175 and E170 aircraft in scheduled 

passenger operations within the domestic United States, Canada, 

and Mexico as “Delta Connection” and “Delta Shuttle.” Compass

plans to add up to an additional 25 aircraft in scheduled passenger 

operations within the domestic United States and Canada to be 

operated “American Eagle.”

3. In the next 18 months, Compass plans to add up to 25 aircraft to its fleet starting 

in January 2015. These aircraft will support the “American Eagle” operation as described in 

paragraph 2 above. The additional aircraft will be operated under a long-term, fixed fee revenue 

arrangement. Fixed fee arrangements are generally considered less risky than the traditional 

prorate revenue sharing arrangements. This is because a pro-rata arrangement is essentially a 

revenue sharing formula between the regional carrier and its major partner, with the regional 

partner bearing the full risk associated with the revenue level and all operating expenses. On the 

other hand, under a fixed fee arrangement, the major airline controls the scheduling, ticketing, 

pricing and seat inventories, and the regional carrier receives negotiated payments per flight 

departure, as well as incentive. Furthermore, Compass’s parent company TSH has substantial 

financial resources, and willingness to support Compass’s increased operations.

5. Profit and loss forecasts for Compass for the 12 months ending September 30, 

2014 and September 30, 2015 are attached hereto as Exhibit 2.

6. Third party verification of available funds is attached hereto as Exhibit 3.

7. Compass has a management team of experienced management, operations, 

maintenance, sales, and marketing personnel that will enable it to successfully implement its 

contemplated business plan. The current holders of Part 119 positions are: Joseph Restifo, 
5

Director of Safety; James, M. White, Director of Operations; Todd Naugle, Chief Pilot; Shane D. 

Curtis, Director of Maintenance; and Chad M. Hengemuhle, Chief Inspector. Current resumes 

for each are attached as Exhibit 4.

8. There have been no other changes in compliance information for Compass, its 

owners, and/or key personnel since Compass’s last fitness review by the Department.
6

WHEREFORE, Compass Airlines, LLC respectfully requests that the Department 

remove the restriction on the total number of aircraft it can operate from its Certificate of Public 

Necessity and Convenience or increase such number by 25 aircraft, and add the “American 

Eagle” trade name, as well as such other or further relief as the Department determines to be 

appropriate and consistent with the public interest. 

Dated: October 9, 2014 Respectfully Submitted,

_______________________

Lisa A. Harig

Counsel for Compass Airlines, LLC
7

CERTIFICATE OF SERVICE

I hereby certify that a copy of the foregoing document was served this 9th day of October, 

2014 via electronic mail to the parties listed below:

Laura Remo laura.remo@dot.gov

Vanessa Balgobin vanessa.balgobin@dot.gov

__________________________

Lisa A. Harig
UNAUDITED 9/26/2014 

COMPASS AIRLINES, LLC

(A Wholly Owned Subsidiary of Trans States Holdings)

Balance Sheet

 August 31, 2014

Assets

Current assets:

Cash and cash equivalents $ 

Cash Investments ( restricted) 

Accounts receivable 

Accounts receivable - related parties 

Expendable parts and supplies 

Prepaid expenses and other current assets 

Total current assets 

Property and equipment, net 

Other assets 

Intangible asset, net 

Total assets $ 

Liabilities and Stockholder’s Equity

Current liabilities:

Accounts payable $ 

Accounts payable - related parties 

Accrued expenses and other liabilities 

Total Liabilities 

Members' equity

Member's equity 

Total liabilities and members' equity $ 
UNAUDITED 9/26/2014

COMPASS AIRLINES, LLC

(A Wholly Owned Subsidiary of Trans States Holdings)

Projected Statement of Operaitons

Statement of Operations

Twelve months ending September 30, 2014

(000's)

Operating revenues:

Passenger $ 

Other 

Total operating revenues 

Operating expenses:

Wages and benefits 

Aircraft fuel 

Aircraft / engine rent 

Maintenance and repair 

Insurance and taxes 

Depreciation 

Other 

Total operating expenses 

Operating profit 

Non-operating income (expense):

Interest income 

Other income 

Total non-operating income (expenses) 

Net income 
UNAUDITED 9/26/2014

COMPASS AIRLINES, LLC

(A Wholly Owned Subsidiary of Trans States Holdings)

Projected Statement of Operaitons

Statement of Operations

Twelve months ending September 30, 2015

NO GROWTH GROWTH

Current 42 A/C 42 + 20 A/C

(000's) (000's)

Operating revenues:

Passenger $ $ 

Other 

Total operating revenues 

Operating expenses:

Wages and benefits 

Aircraft fuel 

Aircraft / engine rent 

Maintenance and repair 

Insurance and taxes 

Depreciation 

Other 

Total operating expenses 

Operating profit 

Non-operating income (expense):

Interest income 

Other income 

Total non-operating income (expenses) 

Net income 
Department of Transportation 

Re: Compass Airlines, Inc. 

To Whom It May Concern: 

We have received your request for the cash balance in the Compass Airlines, Inc. main cash 

account effective September 24, 2014. That balance is as follows: 

Compass Airlines, Inc. : 

This balance is as of the close of business September 24, 2014. 

The information set forth above is accurate as of the date of this letter. Nothing contained in 

this letter or otherwise obligates U.S. Bank to update the above-information at any time in the 

future. 

If you have any further questions, please do not hesitate to call me at 

Sincerely, 

Melanie Brasier, CTP 

Vice President 

U.S. Bank, N.A. 

10 N. Hanley Rd. 

St. Louis MO 63105 

usbank.com 
Joseph Restifo

 

PROFESSIONAL PROFILE _______________________________________________________________________

 25 years of progressive leadership experience in the regional airline industry

 Extensive and successful background in safety management, process design, 

improvement and control

 Proven communications, administrative, analytical, and interpersonal skills

 Have earned a highly respected reputation with all constituents including employee, 

regulators, unions, customers and suppliers

 The common attribute among all activities is the proper blend of People, Process, and 

Management Systems, directly aligned for business-determined outcomes while always 

maintaining a firm focus on safety

FAR 119.65 COMPLIANCE ________________________________________________________________________

119.67(a)(1) – Director of Safety –

- Hold an airline transport pilot certificate - // ATP Certificate # 3175361

FLIGHT TIME ___________________________________________________________________________

Total Flight Time: 9,000 Turbine P.I.C: 6,000

EXPERIENCE ___________________________________________________________________________

Compass Airlines LLC., Minneapolis, MN 2013 - Present

Director of Safety

 Accountable for the success of all Compass Airlines corporate Level 4 Safety 

Management Systems (SMS) to include:

o Flight Operations Quality Assurance (FOQA)

o Aviation Safety Action Program (ASAP)

o Ground Safety & Environmental Safety

o Maintenance Quality 

o Internal Evaluation programs

Pinnacle Airlines Corporation, Memphis, TN 2011 - 2013

Vice President of Operations

 Manage Flight Operations and Flight Training departments for Pinnacle and Mesaba 

Airlines

 Manage the merger process to ensure that synergies are recognized while maintaining 

best practices for both airlines

 Manage a $170M budget while maintaining a continuous focus on safety improvement
EXPERIENCE CONTINUED _____________________________________________________

Mesaba Airlines, Minneapolis, MN 2007 – 2011 

Vice President of Operations

 Manage Flight Operations, Flight Training and SOC departments

 Developed and managed a pilot hiring and training process that supplied Mesaba with 

850 new pilots in a two year period with an average success rate of 97%

 Developed computer based integrated pilot training or “MATRIX” for the CRJ Fleet

Republic Airlines, Indianapolis, IN 2006 – 2007 

Director of Operations

 Responsibilities included the oversight of the Flight, Inflight, SOC and Ground 

Operations Departments

 Added 20 EMB-175’s to the Republic certificate under the new Frontier codeshare 

agreement in 11 months during a period of time when USAirways was recalling 20 

Republic Captains each month from our airline

Mesaba Airlines, Minneapolis, MN 1999 – 2003

Director of Flight Operations / Chief Pilot

 Managed the Detroit, MI hub consisting of 450 pilots 

 Successfully led the move to the new DTW World gateway for the Flight Operations 

team

 Responsible for the employee recruitment, interviews, hiring, and terminations

1996 – 1999 Mesaba Airlines Minneapolis, MN

Assistant Chief Pilot - DTW

1992 – 1996 Mesaba Airlines Minneapolis, MN

Captain / Check Airman – SA-227 / DHC-8

1990 – 1992 Mesaba Airlines Minneapolis, MN

First Officer – FK27

EDUCATION ______________________________________________________________________

Bowling Green State University, Bowling Green, OH

Bachelor of Science Degree

Graduation: May, 1989

 Major Aviation Technology

 Major Aviation Management
808 Woodbriar Ln. (636) 447-1823 - hm.

St. Charles, MO 63003 harleymike1@sbcglobal.net 

James M. White

EMPLOYMENT OBJECTIVE Management position (Director of Operations)

CERTIFICATE and RATINGS Airline Transport Pilot Certificate Multi-Engine Land #3226507

Commercial Airplane Single-Engine Land and Rotorcraft.

EMB-110, EMB-145, BAe-ATP, ATR-42, ATR-72, DHC-7, ERJ-170, 

ERJ-190 Type Ratings.

First Class Medical Certificate.

ADDITIONAL A/C FLOWN DH-104, DH-114, SWM-3, GF-24, C-400 series, PA-23, PA-31, DHC-6.

FLIGHT TIME Total Time 17100 Actual Instrument 5000

(Estimated) PIC 15500 Turbo Prop 10000

Multi-Engine 13500 Jet 750

Rotorcraft 1500 Instructor Pilot 2500

Check Airman/Designated Examiner 2000

EXPERIENCE

06/2011 to current Compass Airlines Minneapolis, MN

Director of Operations

• Reported directly to the President/COO

• Maintained Operational Control of Airline

• Responsible for Operations Budget

• Responsible for all FAA, IOSA, DoD & OSHA communications/interactions

• Worked closely with Code Share Partners on to ensure contract compliance

• Responsible for Flight Administration, Flight Crews, InFlight Administration, Flight 

Attendants, SOC (Dispatch, Crew Scheduling, MX Control), Crew Planning 

Department, Publications Department, Pilot Training Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Responsible for the content of each Compass Airlines “Operations” Manuals, ensure 

all manuals revisions are in accordance with established GPM/MIM protocol

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and union issues

07/2010 to 06/2011 Trans States Holdings (TSH) St. Louis, Missouri

Director-Safety & Regulatory Programs

• Reported directly to the VP Safety (TSH)

• Maintain Safety & Regulatory oversight of each TSH owned Airline 

• Responsible for providing training, expertise & guidance necessary to place each 

TSH owned airline into the Safety Management System (SMS) Pilot Program 

• Worked closely with the Director of Safety of each TSH owned airline when 

performing internal ATOS SAI/EPI, Internal Audits, resolving employee safety 

concerns

• Worked with the Director of Safety of each TSH owned airline in all FOQA issues 
• Responsible for OSHA compliance oversight at each TSH owned airline 

• Responsible for reviewing all manuals at each TSH owned airline to ensure 

regulatory, IOSA, & DoD compliance 

• Responsible for AQP oversight at each TSH owned airline to ensure regulatory 

compliance

• Responsible for assisting each TSH owned airline (as warranted) in FAA matters

12/2004 to 07/2010 Trans States Airlines St. Louis, Missouri

Director of Flight Operations

• Reported directly to the President/COO

• Maintained Operational Control of Airline

• Responsible for Operations Budget

• Responsible for all FAA, IOSA, DoD & OSHA communications/interactions

• Worked closely with Code Share Partners on to ensure contract compliance

• Responsible for Flight Administration, Flight Crews, SOC (Dispatch, Crew 

Scheduling, MX Control), Crew Planning Department, Publications Department, 

Pilot Training Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Responsible for the content of each Trans States Airline Manual, ensured all 

manuals revisions were in accordance with established FOSB & MSRG protocol

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and union issues

02/2000 to 12/2004 Trans States Airlines St. Louis, Missouri 

Chief Pilot

• Reported directly to the VP Flight Operations

• Maintained Operational Control of Airline when delegated 

• Maintain close business relationship with FAA and Industry

• Coordinate with Code Share Partners on all “Express” matters

• Supervise Flight Administration, Flight Crews, SOC, and Crew Planning Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and union issues

04/93 to 02/2000 UFS, Inc. d/b/a United Express Chicago, Illinois

Chief Pilot

• Reported directly to VP Flight Operations/General Manager

• Coordinated start-up of the airline

• Maintained Operational Control of Airline when delegated 

• Maintained close business relationship with FAA and Industry

• Coordinated with United Airlines on all United Express matters

• Supervised Flight Crews and Flight Control Department

• Responsible for authoring GOM, MEL, Winter Operations Manual

• Flight Crew Human Resource responsibility

• Coordinated with Legal Counsel on company and union issues

• Union Negotiator for the company

• Designated Examiner/Check Airman authority in BAe-ATP

09/92 to 04/93 Trans States Airlines St. Louis, Missouri

Flight Manager

• Assistant to Chief Pilot

• Assisted VP Flight Operations in maintaining 121 certificate

• Flight Department budget and cost control
• Flight Crew planning

• Responsible for new aircraft delivery (ATR-42/72)

• Check Airman authority on ATR-42/72

• Ground and Simulator Instructor

02/88 to 09/92 Trans States Airlines St. Louis, Missouri

Chief Pilot – 121

• Wrote company’s 14 CFR 121 Manuals in preparation for 121 certificate

• Developed new company policies and procedures to prepare airline for the 

introduction of the 121 certificate

• Assisted VP Flight Operations in obtaining new aircraft and 121 certificate

• Reported directly to the VP Flight Operations

• Maintained close business relationship with FAA and Industry

• Coordinated with Trans World Airlines on Trans World Express matters

• Supervised Flight Crews and Flight Training Department

• Flight Crew Human Resource responsibility

• Coordination with Legal Counsel on company and flight issues

• Check Airman authority on ATR-42/72

11/85 to 12/87 Lazy 8/Executive Charter Memphis, Tennessee

Owner/Director of Operations

• Responsible for the operation under 14 CFR 135

07/83 to 11/85 Atlantic Southeast Airlines Atlanta, Georgia

Line Captain

• Responsible for operation of DHC-7 aircraft throughout the southeastern states

• Check Airman Authority in DHC-7

08/78 to 07/83 Southeastern Airlines Auburn, Alabama

Line Captain

• Responsible for operation of DH-104/114, EMB-110 and GF-24 throughout 

southeastern states

• Check Airman authority in EMB-110 and GF-24

08/74 to 08/78 U.S. Army Ft. Knox, Kentucky

• Warrant Officer (WO-1) operating UH1-G in scout operations 54th Recon Unit

• Sergeant (E-5) Special Forces (Green Beret) 54th Recon Unit

EDUCATION High School Graduate, Scotts Hill High School

Associate Degree-Aviation Management, Auburn University

Certificate of Management in Aviation Safety, Embry-Riddle University

Certificate of Completion in SMS Principals, MITRE & ATC Vantage

Certificate of Completion in System Safety/ATOS, FAA Academy

Full Member – International Society of Air Safety Investigators (ISASI)

OTHER INTERESTS Motorcycles, Drag Racing, RVing

REFERENCES Available upon request
 Todd Naugle

 

RESUME

EXPERIENCE Total Time 8650 

 PIC Turbo Jet 4520 

 SIC Turbo Jet 2225

May 2009- Present COMPASS AIRLINES Minneapolis, MN 

 System Chief Pilot 

 COMPASS AIRLINES Minneapolis, MN 

 MSP Domicile Chief Pilot 

 COMPASS AIRLINES Minneapolis, MN 

 First Officer ERJ- 175

June 2008-Jan 2009 CARGO JET Mississauga, Ontario, Canada 

 B727 Captain

June 2007- May 2008 CHAMPION AIR Bloomington, MN

 Director of Flying/System Chief Pilot 

May 2001- Oct 2005 CHAMPION AIR Bloomington, MN

 Assistant Chief Pilot

June 2004 – May 2008 CHAMPION AIR Bloomington, MN

 Simulator/ Simulator Check Airman

June 2000 – May 2008 CHAMPION AIR Bloomington, MN

 Line Check Airman

June 1999-May 2008 CHAMPION AIR Bloomington, MN

 Captain B-727

Nov 1998-May 1999 CHAMPION AIR Bloomington, MN

 First Officer B-727

Nov 1997-Oct 1998 CHAMPION AIR Bloomington, MN

 Flight Engineer/ Supervisory Engineer

Feb 1992-Nov 1997 DEN-STAR AVIATION Minneapolis, MN

 Captain/First Officer DA 10, CE – 650, LR-JET, WW-II 

Education University of North Dakota 

........................... 1986-1991 B.S Aeronautical Studies
Shane D. Curtis

10 Oakwood Dr

New Brighton, MN 55112

(612) 308-5461

Email: bocurtis@ymail.com

PROFESSIONAL

EMPLOYMENT:

Compass Airlines July 2007 – Present

Director of Maintenance – 119 (Oct 2013-Present)

o CFR 14 compliance

o Interface with FAA

o Vendor contract negotiations

o Interactions and development with Executive Leadership team

o Ensure operational and administrative compliance

o Oversee multiple maintenance base operations, including MSP, DTW, LAX, 

SFO, SDF, & LGA with expansion to other bases.

o Oversee Basic Check operations

o Directly responsible for Maintenance Control operations, Maintenance 

Production, Line Maintenance, Maintenance Training, Materials, GSE, & 

Technical Operations Policies and Procedures

Technical Operations Manager, MSP (July 2007-Oct 2013) 

o Development and management of capital and expenditure budget

o Responsible for MSP Technical Operations reliability forecast

o Responsible for MSP Technical Operations employee group, including 

interviewing, hiring, employee separation, disciplinary actions, and 

documentation

o Work directly with various Compliance departments on cradle to grave 

projects

o Contribute to cross-departmental projects

o Track, monitor, & maintain base performance goals

o Responsible for on site inventory control

o Requisition proper tooling and equipment

o Oversee conformity on all new aircraft deliveries

o Payroll/hours reporting

o Provide hands-on maintenance to fleet of EMB 170/175 aircraft

o Direct day to day work flow for MSP Technical Operations

o In charge of justifying, requisitioning, maintaining, & tracking of all ground 

service equipment nationally

o Employee reviews

Pinnacle Airlines December 1996 – July 2007

Maintenance Base Manager, MSP

o Maintenance Base Manager, MSP, May 2001 – July 2007
Other Positions Held at Pinnacle Airlines:

o Maintenance Controller, April 2000 – May 2001

o Sr Lead Mechanic (line maintenance), November 1998 – April 2000

o Lead Mechanic (line maintenance), April 1998 – November 1998

o Crew Chief (line maintenance), December 1997 – April 1998

o A&P Mechanic (line maintenance), June 1997 – December 1997

o A&P Mechanic (hangar maintenance), Dec 1996 – June 1997

EDUCATION:

o 2005 - MN School of Business: Business Management 

o 1996 - TN Technology Center, Memphis, TN: Airframe & Powerplant Licenses 
Chad M. Hengemuhle

3827 Island View Cir NW

Prior Lake, MN 55372

952 / 220-7828 chad.hengemuhle@compassairline.com

EXECUTIVE LEADERSHIP: QUALITY / TECHNICAL OPERATIONS

PROFILE: 

EXPERIENCE: Compass Airlines, LLC. Minneapolis MN 2009 – Present

 Multiple Technical Operations Positions 

 Manager, Quality Assurance & Technical Compliance

 Responsible for the strategic direction and day-to-day leadership of the Compass Airlines’ Quality 

Assurance and Technical Compliance Departments. Provide leadership for a staff focused on the 

delivery of technical compliance and safety functions (oversight of the Company's CAMP) in the 

carrier's technical operations as well as with our external customers. Responsible for the management 

of projects and leading cross functional teams to facilitate on-time and on-budget project deliveries. 

 Establishes and manages departmental goals against clear, aggressive, but achievable performance 

target and improvements in cost, quality, reliability and measured customer service levels so as to 

ensure the ongoing delivery and enhancement of the applicable Departments.

 Act on behalf of the Director of Quality & Chief Inspector to make operational decisions during 

his absence.

 Provide daily support to the Director of Quality & Chief Inspector as identified through delegation 

to support Technical Operations.

 Identify, develop and implement / coordinate policy and procedural changes that impact Technical 

Operations.

 Oversight on all aspects of the Quality Assurance function, with responsibility for regulatory 

compliance, safety, operational and financial (cost) performance.

 Manage the assigned departmental tasking and ensures adequate resources are provided to 

maintain the schedules and provide the most cost effective business plan.

 Provide complete oversight and guidance for all corporate FAA Correspondence to include LOI / 

LOC / VDRPs and ATOS Requirements. 

 Accomplished, result oriented professional with nine years of Air Carrier and Seventeen years of 

Military Aviation Technical Operations, Quality and Safety Experience.

 Skilled in strategic planning, problem identification / resolution, process reengineering with an 

adaptable, yet creative approach to problem solving.

 Proficient in project management, team leadership, training and organizational development to 

establish and lead organizational and operational changes to promote efficiency and scalability.

 Proven record of improving efficiency and productivity through the use of automation and 

process improvement.
Chad M. Hengemuhle Page Two

 Ensures a work environment that operates within core values, division goals, and provides a 

quality environment that supports a team effort, encourages open communication, and stresses 

continuous improvement.

 Manage the activities for the Maintenance and Quality Group concerning external oversight audits 

(i.e. IOSA, DOD, etc.). 

 Hold current Airworthiness Release Authorization (ARA), Required Inspection Item (RII) and 

Material Inspection (MI) Authorizations.

 

 MN Air National Guard (USAF) Minneapolis / Duluth MN 1996 - Present

 Aircraft Structural Maintenance Technician

Design, repair, modify and fabricate aircraft, metal, plastic, composite, advanced composite, low 

observables, and bonded structural parts and components. Identify, remove, and treat corrosion using 

mechanical and chemical procedures. 

 Manage the assigned personnel and coordinate the daily maintenance activities for the “Night 

Shift” Aircraft Structural Maintenance Shop during periods of activation in support of Operations

Noble Eagle & Iraqi Freedom.

 Provide supervision for the design, repair, modification and fabrication of aircraft, metal, plastic, 

composite, advanced composite, low observables, and bonded structural parts and components. 

 Mesaba Airlines, Inc. Minneapolis MN 2005 – 2009

CAREER Multiple Technical Operations Positions

PATH: Auditor, Maintenance Safety & Quality Assurance

 Maintenance Training Instructor

 Maintenance Controller

 Aviation Maintenance Technician

EDUCATION: Concordia University, St. Paul, MN 2010

 Master of Business Administration 

 St Cloud State University, St. Cloud, MN 2004

 B.A.S. – Aviation Maintenance Management

 Northland Community & Technical College, Thief River Falls, MN 2000

 A.A.S. – Aviation Maintenance Technology