Generated by DALL-E, June 2023 

Al Toolkit for 

Election Officials 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EAC I Helping America Vote 

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AI Toolkit for Election Officials 

Contents 

Introduction.................................................................................................................................................. 2 

What is Artificial Intelligence (AI)?............................................................................................................ 2 

About this Document................................................................................................................................ 2 

Technology and Election Administration .................................................................................................... 2 

Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis of Emerging AI Tools and 

Technologies................................................................................................................................................. 4 

AI-Generated Text..................................................................................................................................... 4 

AI-Generated Images, Audio, and Video................................................................................................... 7 

Communications Best Practices................................................................................................................... 9 

Research-Based Strategies for Improving Communications..................................................................... 9 

Clearinghouse Award-Winning Best Practices........................................................................................ 11 

Seminole County Supervisor of Elections Office, Florida.................................................................... 11 

Hamilton County Board of Elections, Ohio ......................................................................................... 11 

St. Louis County Board of Elections, Missouri..................................................................................... 12 

Handout Template ..................................................................................................................................... 12 

Handout Template, Front ....................................................................................................................... 13 

Handout Template, Back......................................................................................................................... 14 

Resources.................................................................................................................................................... 15 

Information about AI .............................................................................................................................. 15 

EAC Toolkits and Resources .................................................................................................................... 15 

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AI Toolkit for Election Officials 

Introduction 

What is Artificial Intelligence (AI)? 

According to IBM, “...artificial intelligence is a field, which combines computer science and robust 

datasets, to enable problem-solving.”1 Based on large enough datasets, personal assistants like Siri and 

Alexa can understand voice commands and respond appropriately (most of the time). Other tools, from 

thermostats to robotic vacuums, use artificial intelligence to know when to run household appliances. 

The use of AI is not new, and household AI tools are continuingly improving. However, the current 

conversation about AI largely started at the end of 2022 with the release of ChatGPT. ChatGPT is a tool 

that can generate text on virtually any subject. Users input a prompt and receive a response. 

For example, a user could ask ChatGPT, “How do I make a cake?” ChatGPT would then provide 

a recipe. 

About this Document 

Like any technology, AI tools are used for a variety of purposes—good, bad, and neutral. The purpose of 

this document is to provide election officials with a general understanding of AI tools, and the 

opportunities and threats that they create for effective election administration. 

The following sections include: 

• An overview of existing AI tools. 

• A Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis of these tools in the field 

of election administration. 

• Communications Tips and Best Practices for Navigating AI-generated Content. 

• A handout template that election officials can use to direct voters and constituents to verifiable 

sources of accurate information. 

Technology and Election Administration 

While the full scale of how mass media has influenced election administration is 

outside this document’s scope, this section is intended to place AI tools in the 

context of other mass media technologies. Every era of American politics has been 

influenced by the tools of the day. Even the Revolutionary Period was marked by 

the widespread use of the printing press to produce influential works, like Thomas 

Paine’s Common Sense (Figure 1). 2 

During the Civil War, “the telegraph allowed Lincoln to both communicate directly 

to his generals in the field and also to quickly transmit information to the people 

of the United States as no other President had before.”3 The pace of technological 

1 What is artificial intelligence (AI)? IBM, https://www.ibm.com/topics/artificial-intelligence. Accessed 24 July 

2023. 

2 Rare Book Division, The New York Public Library. "Common sense: addressed to the inhabitants of America" The 

New York Public Library Digital Collections. 1776. https://digitalcollections.nypl.org/items/b208a75c-f942-2506-

e040-e00a180615c3. Accessed 24 July 2023. 3 The Telegraph and the Civil War. PBS LearningMedia, https://wgvu.pbslearningmedia.org/resource/2eba6642-

5565-4397-a38c-c50ba1a75abc/telegraph-and-the-civil-war/. Accessed 24 July 2023. 

Figure 1 

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Most election offices aren't on social media 

Relatively few county election offices have official presences on both Facebook and Twitter. 

Many more are on either or Twitter only. But the vast majority of county election 

offices are not on either platform. 

In the eight gray states - Alaska, Connecticut, Maine, Massachusetts, New Hampshire, Rhode 

Island, Vermont and Wisconsin - elections are run by municipal officials, not county-level staff. 

Map: The Conversation, CC-BY-ND • Source: Merivaki and Suttman-Lea 

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AI Toolkit for Election Officials 

change continued to pick up speed during the 20th Century, with the widescale adoption of first radio, 

then television, and eventually the early internet. 

During most of the 20th Century, election officials communicated with voters through newspapers, local 

media, or in person at offices and events. This began to change as more information became available 

online. In the 21st Century, elections offices communicate with constituents directly 

through state and local websites. One example of this is the spread of online voter 

information portals and online voter registration. Of the 56 states, territories, and the 

District of Columbia, 51 allow individuals to check their voter registration status online, and 

44 allow voters the option of registering to vote online.

4 State and local government websites are 

increasingly an essential source of election information, from voter registration information to election 

results reporting. 

While most elections offices do not have an active social media presence, many offices provide 

information using Facebook, Twitter (newly rebranded as “X”), or other platforms (Figure 2).

5 As 

illustrated in Figure 2, social media’s role in election administration is still evolving. However, election 

officials will need to become familiar with the new ways their constituents receive information, even as 

they are still adapting to 

earlier technologies. 

AI tools are poised to 

change how voters receive 

important election 

information from 

campaigns, the media, 

and official government 

sources. Today, many 

voters use online search 

engines to find official 

voting and election 

information. Often, these 

searches direct voters to 

official websites or social 

media accounts for their 

state or local election 

officials. AI allows future 

search engines to bypass 

this step and provide the 

information voters are 

Figure 2 

4 Election Administration and Voting Survey (EAVS) Datasets, Codebooks, and Survey Instruments. U.S. Election 

Assistance Commission, https://www.eac.gov/research-and-data/datasets-codebooks-and-surveys. Accessed 24 

July 2023. (Online voter registration data found in the 2022 Policy Survey dataset.) 5 Local election offices often are missing on social media – and the information they do post often gets ignored. The 

Conversation, https://theconversation.com/local-election-offices-often-are-missing-on-social-media-and-theinformation-they-do-post-often-gets-ignored-184359. Accessed 24 July 2023. 

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AI Toolkit for Election Officials 

looking for directly through an AI chat feature. Additionally, social media users may further the spread 

of this information by sharing it online. AI tools that can generate images, audio, and video can also 

produce messages that are shared through social media platforms, potentially increasing the amount of 

election-related content voters will encounter. 

Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis of 

Emerging AI Tools and Technologies 

The scope and number of AI tools continue to grow. These technologies are still emerging, and the full 

impact of AI tools will not be understood until well into the future. However, there are many potential 

benefits and risks associated with these new technologies. The list below provides a broad overview of 

the types of technologies currently available for generating text, image, audio, and video content 

through artificial intelligence. This list also includes a brief analysis of the possible strengths, 

weaknesses, opportunities, and threats (SWOT) for each category. 

AI-Generated Text 

There are several tools, like ChatGPT, that allow users to input a prompt, and an automated chatbot 

provides a response. These responses can be answers to questions, the outline of an essay, or a finished 

piece of writing. Based on the prompt that a user enters, AI chatbots can write content that varies in 

length, tone, and style. 

How does it work? 

AI chatbots like ChatGPT are Large Language Models (LLM). An LLM collects huge quantities of data from 

the internet and uses that information to predict the next word that should appear in a string of text. 

These models require some form of training, often in the form of user feedback, that improves the 

quality of the text over time. 

Strengths 

Large Language Models like ChatGPT are exceptionally good at producing large quantities of text. LLMs 

are flexible based on the prompts that are entered into the system, and can be effective at 

automatically generating lists, outlines, or first drafts of longer pieces of writing. 

Weaknesses 

One key weakness of AI chatbots is that these systems create false information, sometimes called 

“hallucinations.” These tools can produce inaccurate or misleading content, even when they provide 

sources for their responses. Any text generated with an AI chatbot should be thoroughly reviewed for 

accuracy. (More information about hallucinations is included in the Threats section, below.) 

Opportunities 

Text-based AI tools will likely become more widely used in the workplace to make work easier. Some 

future applications could be drafting emails, populating spreadsheets, or making first drafts of 

presentations and reports. 

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■ List the five best interview questions for an entry level office job. 

~ 1. Can you tell me about a time when you had to handle multiple tasks or projects 

simultaneously? How did you prioritize your work and ensure timely completion? 

2. Describe a situation where you faced a difficult challenge or conflict at work. How did you 

handle it, and what was the outcome? 

3. How do you manage your time and stay organized in a fast-paced office environment? Can 

you provide an example of a time when you effectively managed your time to meet 

deadlines? 

4. What software or tools have you used in previous office jobs to streamline your work 

processes or increase efficiency? How did you adapt to new technology or software? 

5. Communication skills are crucial in an office setting. Can you share an experience where 

you effectively communicated with a coworker or a team to achieve a common goal? How 

did you ensure everyone was on the same page? 

These questions aim to assess a candidate's ability to handle multitasking, problem-solving, 

time management, adaptability to technology, and effective communication skills-all 

essential for an entry-level office job. Remember to tailor the questions to specific 

requirements and responsibilities of the role you're hiring for. 

'S. Regenerate response 

Send a message 

Ll rb LJl 

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AI Toolkit for Election Officials 

Example 

AI tools can quickly generate a significant amount of text. The example below asks ChatGPT to generate 

a list of five interview questions for an entry-level office job. Even though this system only predicted the 

next word in the string below, it created a list of five questions that make sense to ask during an 

interview. 

Prompt 

AI Text 

Figure 3 - Prompt and response using ChatGPT, June 2023. 

Threats 

According to OpenAI, the company that produced ChatGPT, there are significant threats associated with 

the use of this technology. These include: 6 

• Hallucinations, or the generation of false or misleading text. 

• Generating harmful content. 

• Providing materials for disinformation and influence operations. 

• Privacy issues. 

• Cybersecurity risks, such as sophisticated phishing emails. 

• Other emerging risks. 

6 GPT-4 System Card. OpenAI, 23 March 2023, https://cdn.openai.com/papers/gpt-4-system-card.pdf, p. 4. 

Accessed 24 July 2023. 

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- When is the next election? 

View other drafts v 

•♦ The next presidential election in the United States will be held on Tuesday, November 5, 2024. Voters will 

elect a president and vice president for a term of four years. Incumbent President Joe Biden, a member of 

the Democratic Party, is running for re-election. His predecessor Donald Trump, a member of the 

Republican Party, is running for re-election to a second, nonconsecutive term. A number of primary 

election challengers have also declared their candidacies for the nomination of both major parties. The 

winner of this election is scheduled to be inaugurated on January 20, 2025. 

There are also other elections that will be held in 2024, including the midterm elections, which will be held 

on November 8, 2024. In the midterm elections, voters will elect all 435 members of the House of 

Representatives and 34 of the 100 members of the Senate. 

( Enter a prompt here 

~ard may display inaccurate or offensive information that doesn't represent Google's views. 

I 

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AI Toolkit for Election Officials 

Example 

The threats associated with AI-generated text go beyond election administration. However, here are a 

few key threats that may affect election officials as these technologies continue to evolve: 

False or Misleading Statements: The prompt below illustrates the threat of AI hallucinations to 

voters during an election cycle. The question below asks the chatbot when the next election is. 

This response correctly states that the next presidential election in the United States will be on 

November 5, 2024. However, the second paragraph states that midterm elections will be held on 

November 8, 2024. This is false and has the potential to disenfranchise voters who may not want 

to participate in the presidential election, but who do want to vote for their members of 

Congress. 

Prompt 

AI Text 

False Statement 

Figure 4 – Prompt and response using Google’s Bard chatbot, June 2023. 

Cybersecurity Risks: During its testing of GPT-4, OpenAI found that ChatGPT was effective at 

drafting targeted phishing emails. According to OpenAI, “with the appropriate background 

knowledge about a target, GPT-4 was effective in drafting realistic social engineering content. For 

example, one expert... used GPT-4 as part of a typical phishing workflow to draft targeted emails 

for employees of a company.”7 These sorts of emails could be more difficult to detect than 

traditional phishing emails, possibly leading to the email recipient clicking on a malicious link that 

could harm critical data. 

7 GPT-4 System Card. OpenAI, 23 March 2023, https://cdn.openai.com/papers/gpt-4-system-card.pdf, p. 14. 

Accessed 24 July 2023. 

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AI Toolkit for Election Officials 

AI-Generated Images, Audio, and Video 

Just as tools like ChatGPT allow users to input a prompt and generate text, AI image generators allow 

users to generate images, audio, and video based on simple text prompts. 

How does it work? 

Just as LLMs use large quantities of data to make predictions, other AI-generated content can similarly 

use a prompt to make predictions about what content should be created. Users can refine their prompts 

with different artistic styles, image qualities, or other descriptions to further refine the types of images 

that are produced. These tools can also be trained to recreate a person’s voice and likeness. 

Example 

AI image generators can quickly produce images based on user prompts. For example, the image on the 

cover of this toolkit was created using DALL-E. The prompt below generated four images: 

“futuristic robot using a voting machine to cast a ballot, white background, high 

definition image” Prompt 

AI Images 

Figure 5 – Images generated by DALL-E, June 2023 

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AI Toolkit for Election Officials 

Example, continued 

Finding the right prompt for a specific image may require some trial and error. A similar, but slightly 

different prompt will result in a very different set of images being created. 

“photo of a robot voting” Prompt 

AI Images 

Figure 6 – Images generated by DALL-E, June 2023 

Strengths 

AI-generated images and videos can be created quickly and easily using simple prompts. Audio files can 

be created that mimic real voices, or that create completely original music compositions. 

Weaknesses 

Images that are generated with AI may have flaws, including strange or uncanny photo elements. These 

images also have difficulty displaying text within an AI-generated image. Generating high-quality images 

can take some trial and error and may require highly specific prompts to produce a usable image. 

Similarly, AI-generated audio and video may have a stilted or slightly robotic quality; however, the 

quality of the tools available is improving rapidly. 

Opportunities 

Just as AI-generated text is likely to make some work tasks easier, audio/visual AI tools will also make it 

easier to produce content. It may become possible to easily translate audio files into other languages or 

produce training videos that can be updated with new information without having to be redone. 

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AI Toolkit for Election Officials 

Threats 

Many of the risks that OpenAI outlined as relating to ChatGPT also apply to AI-generated audio/visual 

content. Additionally, these new technologies will likely increase the amount of misinformation shared 

on social media platforms. As this content becomes more engaging and easier to produce, fact-checking 

misleading content online will likely become ever more challenging. 

The potential disruptive nature of AI-generated content has already been seen in AI-generated images 

of the Pope8 and faked images of an explosion at the Pentagon that briefly caused a dip in the stock 

market.9 Additionally, as more and more political campaigns use AI-generated images, it could become 

harder for voters to spot the difference between real and fabricated information.10 This could be 

particularly problematic during an election. For example, an AI-generated image of excessively long lines 

at a polling location may be used to try to affect voter behavior on Election Day. 

AI has also been used to create songs with the voices of real musicians without their consent.11 Election 

officials are often interviewed by local television and radio stations, and their voices and images may be 

available online, opening a new avenue of possible misinformation that uses AI-generated content to 

impersonate an election official. 

Communications Best Practices 

Many of the threats posed by AI to election administration involve communications. Fortunately, 

election officials have found many innovative ways to share information. Using these strategies, election 

officials have found ways to communicate proactively and effectively with their communities. Consistent 

and proactive messaging gives voters the election information they need when they need it, as well as 

providing a track record of trustworthy information. 

Research-Based Strategies for Improving Communications 

1. Communicate Clearly and Concisely 

Many voters rely on election officials for accurate information. According to a study of Supervisors 

of Elections in Florida, this information can lead to improved outcomes for both voters and election 

officials. Supervisors of Elections who used social media to post information about registering to 

vote did not see their overall rate of new registrations increase, but they did see both new and 

existing voters using the official Florida Online Voter Registration system to register to vote and 

8 Why Pope Francis is the Star of AI-Generated Photos. The New York Times, 8 April 2023, 

https://www.nytimes.com/2023/04/08/technology/ai-photos-pope-francis.html. Accessed 24 July 2023. 9 Fake viral images of an explosion at the Pentagon were probably created by AI. NPR, 22 May 2023, 

https://www.npr.org/2023/05/22/1177590231/fake-viral-images-of-an-explosion-at-the-pentagon-were-probablycreated-by-ai. Accessed 24 July 2023. 10 AI’s Use in Elections Sets Off a Scramble for Guardrails. The New York Times, 25 June 2023, 

https://www.nytimes.com/2023/06/25/technology/ai-elections-disinformation-guardrails.html. Accessed 24 July 

2023. 

11 When you realize your favorite new song was written and performed by ... AI. NPR, 21 April 2023, 

https://www.npr.org/2023/04/21/1171032649/ai-music-heart-on-my-sleeve-drake-the-weeknd. Access 24 July 

2023. 

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AI Toolkit for Election Officials 

update their information.12 Additional research has shown that when election officials focus their 

messaging on mail voting requirements and processes, voters are more likely to cast mail ballots 

without errors.13 Election officials who communicate clearly and concisely on social media can 

affect voter behavior in ways that decreases errors and improves outcomes for voters and election 

officials. 

2. Meet Your Voters Where They Are 

During the 2020 election cycle, only 33% of elections offices had Facebook accounts.14 This number 

decreased to 9% for Twitter, and only 2% for Instagram and TikTok. However, according to 

Professors Thessalia Merivaki and Mara Suttman-Lea, “when local election officials not only have 

social media accounts but use them to distribute information about voting, voters of all ages – but 

particularly young voters – are more likely to register to vote, to cast ballots and to have their 

ballots counted.”15 

While social media may be beneficial for certain communities, it may be more effective to consider 

other methods of engaging with voters. For example, Paulding County, Georgia, created a voter 

education guide that was mailed to every household in the county with registered voters.16 In 

addition to direct mail, election officials often attend local events and collaborate with community 

partners to provide information on voting and elections. Regardless of the method, election 

officials’ efforts to reach their voters do make an impact and can increase the likelihood of voters 

finding official sources of accurate information. 

3. Provide High-Quality Customer Service 

All voters will have an interaction with their local elections office at some point. When voters cast a 

ballot in person, the quality of the customer service they receive from poll workers can directly 

affect their overall confidence in the voting process.17 Poll worker training and support can improve 

the quality of voting customers interactions, leading to greater overall voter confidence. Similarly, 

12 Suttmann-Lea, Mara, and Lia Merivaki. “Can Local Election Officials Expand the Pool of Registered Voters? Faceto-Face, Traditional, and Social Media Outreach And Voter Registration.” July 2021, pp. 15-19, 

https://electionlab.mit.edu/sites/default/files/2021-07/suttmannlea-merivaki_esra2021-

florida_voter_registration_outreach.pdf. Accessed 24 July 2023. 13 Suttmann-Lea, Mara, and Thessalia Merivaki. “Don’t Drown the Message: The Effects of Voter Education on Mail 

Ballot Acceptance in North Carolina.” The Journal of Election Administration Research and Practice, vol. 1, no. 2, 

2022, 69-95. 14 Local election offices often are missing on social media – and the information they do post often gets ignored. 

The Conversation, https://theconversation.com/local-election-offices-often-are-missing-on-social-media-and-theinformation-they-do-post-often-gets-ignored-184359. Accessed 24 July 2023. 15 Local election offices often are missing on social media – and the information they do post often gets ignored. 

The Conversation, https://theconversation.com/local-election-offices-often-are-missing-on-social-media-and-theinformation-they-do-post-often-gets-ignored-184359. Accessed 24 July 2023. 16 Paulding County Board of Elections and Voter Registration, Georgia, Voter Education Guide. U.S. Election 

Assistance Commission. https://www.eac.gov/election-officials/eac-clearinghouse-award-winners-2022 Accessed 1 

August 2023. 

17 Stein, Robert M., and Greg Vonnahme. “Polling Place Practices and the Voting Experience.” The Measure of 

American Elections, edited by Barry C. Burden and Charles Stewart, III, Cambridge University Press, Cambridge, 

2014, pp. 166–187. Cambridge Studies in Election Law and Democracy. 

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AI Toolkit for Election Officials 

the design of mail ballot instructions or other materials that are provided to voters can also affect 

voters’ confidence that their ballots were accurately counted. 

Clearinghouse Award-Winning Best Practices 

Since 2016, the EAC has recognized the hard work and dedication of election officials through the 

Clearinghouse Awards (or Clearies). The programs below highlight some recent Clearies winners whose 

projects help provide accurate and trustworthy information to their communities. For more information 

about the Clearies, including lists of past winners, go to www.eac.gov/clearies. 

Seminole County Supervisor of Elections Office, Florida 

Title: Informing Voters with Facebook Voting Alerts 

Summary: Kyndle Cobb, Community Services Coordinator for Seminole County Elections, spearheaded a 

joint effort with the Florida Secretary of State’s Office and the Florida 

Supervisor of Elections Association to allow all 67 counties to be able to utilize 

the Voting Alert feature within Facebook. This permitted counties to post a 

free alert to the top of every user's Facebook page in their local county/city 

providing each office with the ability to reach thousands of voters instantly 

and provide them with the trusted information needed to vote. This effort in 

Seminole County alone allowed for tens of thousands of voters to be informed 

about vote-by-mail deadlines, election worker applications, election day 

information, and more. Combined, voting alerts in Seminole County had over 

270,000 impressions across 9 posts. 

Hamilton County Board of Elections, Ohio 

Title: Behind the Ballot Tours 

Summary: In response to public discourse and anxiety about election integrity, the Hamilton County 

Board of Elections developed its "Behind the Ballot" program to give voters a 

behind-the-scenes tour of the Board of Elections office and warehouse. Tour 

participants see processes like the recruiting and training of over 2,000 poll 

workers, running the early vote center, logic and accuracy testing of the 

voting equipment and tabulation system, conducting audits, and maintaining 

an accurate voter registration database with almost 600,000 voters. Hamilton 

County has put on tours for civic groups, school groups, candidates, and the 

local media. The tours resulted in several news stories about election integrity 

and several participants have signed up to be poll workers. Even voters with 

significant concerns about election integrity reported increased confidence in election systems after 

completing the tour. The Hamilton County Board of Elections makes the tours available to any 

interested group. They are a part of the Board's strategy to dispel election misinformation and enhance 

voters' trust in the outcome of elections. 

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AI Toolkit for Election Officials 

St. Louis County Board of Elections, Missouri 

Title: Love Your Ballot Educational Campaign 

Summary: Every vote matters. Yet every vote cannot always be counted when ballots are torn, marred, 

improperly marked, or a voter's intent is unknown. With nearly 335,000 cast 

absentee ballots mailed to St. Louis County's Board of Elections since June 

2020, ballot envelope openers witnessed repeated problems that can cause 

ballots to be rejected or require time-consuming duplication. Wanting every 

vote to count, the Board of Elections launched “Love Your Ballot,” an 

educational campaign through social media to address common mistakes 

made by voters. Taking a humorous approach to a serious subject, the 

Elections Board produced a series of eight videos featuring employees 

showing common mistakes, with voiceover scripts explaining how these 

actions can affect accurately counting the votes cast. The successful campaign ran prior to the primary 

and mid-term elections in 2022 and was shared on the agency's Facebook, Twitter, Instagram, and 

TikTok platforms. The Love Your Ballot campaign, along with other strategies, significantly improved 

ballot quality before the 2022 primary and mid-term elections, with a duplication rate that decreased 

from 13.7% to 3.5%. 

Handout Template 

Misleading information and images about election administration can create confusion among voters 

about what information is accurate. One way to address this issue is to proactively direct voters to 

official sources of accurate information. Election officials can use the template below to create a printed 

handout that can be distributed at offices, libraries, and events to direct voters to official sources of 

important election information. This template can be edited in Canva.

18 For assistance with this 

template, election officials can contact the Clearinghouse Division of the EAC at clearinghouse@eac.gov. 

18https://www.canva.com/design/DAFnlpr_j1k/aYb9bZDVsluLasOOynAFQ/view?utm_content=DAFnlpr_j1k&utm_campaign=designshare&utm_medium=link&utm 

_source=publishsharelink&mode=preview 

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Sample County 

Elections Division 

Official Office Title 

1234 Main Street I City, State, Zip 

website 

email I phone 

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AI Toolkit for Election Officials 

Handout Template, Front 

Background Color: The background 

color is a linear gradient. The colors go 

from navy blue (#12255a) to white 

(#ffffff). The gradient and colors can be 

edited to fit your office’s branding. 

Circular Logo: This blue circle can be 

removed and replaced with your office’s 

official seal. 

Text: You can change the office title here, 

as well as the official office title, address, 

and contact information below. 

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0 Official Facebook Page 

Follow our official account on 

Facebook for up-to-date information 

about our office hours, polling location 

information, and upcoming events: 

www.facebook.com/samplecountyelections 

Official • Office Title 

1234 Main Street I City, State, Zip 

website 

email I phone 

EAC I Helping America Vote 

0 @EACgov 0 @eacgovl e @us.eac 

AI Toolkit for Election Officials 

Handout Template, Back 

Background Color: The background color 

is a linear gradient. The colors go from 

navy blue (#12255a) to white (#ffffff). 

QR Codes: Canva includes a QR code 

generator app. To use the app, search for 

“QR codes” or scroll down in the app menu 

on the left hand side of the screen. Once 

you generate your new QR code, replace 

the QR codes in the template. The QR 

codes in this document link to the EAC’s 

website and social media accounts. 

Text: Edit this text with your office’s official 

title and contact information. 

Social Media Accounts: Edit this page to 

include your office’s most active social 

media accounts. 

Official Contact Information: Replace the 

blue circle with your office’s official logo 

and update your contact information here. 

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EAC I Helping America Vote 

$ eac.gov Im clearinghouse@eac.gov 0 @EACgov 0 @eacgovl e @us.eac 

AI Toolkit for Election Officials 

Resources 

Information about AI 

• GPT-4 System Card19 

o This document was written by OpenAI to document the potential risks and safety 

challenges associated with the most recent version of their AI chatbot, ChatGPT-4. Some 

of these safety challenges include: 

 The AI model making up false or inaccurate information, referred to in this 

document as “hallucinations.” 

 The potential use of ChatGPT to spread false, misleading, or harmful 

information. 

 The potential for risks to emerge from AI models acting in unexpected ways in 

response to a user’s prompt. 

• May 16, 2023, Senate Judiciary Hearing on AI20 

o The Senate Judiciary Committee held a hearing on May 16, 2023, with several experts 

on Artificial Intelligence: Gary Marcus, Professor Emeritus, NYU; Christina Montgomery, 

Chief Privacy & Trust Officer, IBM; and Samuel Altman, CEO, OpenAI. During the hearing, 

members of the committee asked several questions related the risks associated with AIgenerated content, including risks related to elections. 

EAC Toolkits and Resources 

• Communications 10121 

o Election officials often have a wide range of responsibilities in addition to managing 

elections, such as communications or public relations manager. Although its application 

will differ among offices, the EAC created this booklet to help elections offices 

successfully communicate with the public, and plan for challenges that may arise 

throughout their work. 

• Communicating Election and Post-Election Processes Toolkit22 

o This toolkit can be used to create educational materials about pre- and post-election 

processes that observers and the public can understand. Election officials in any size 

jurisdiction can adapt this toolkit to fit their observer and voter education needs. 

19 GPT-4 System Card. OpenAI, 23 March 2023, https://cdn.openai.com/papers/gpt-4-system-card.pdf, p. 14. 

Accessed 24 July 2023. 

20 Oversight of A.I.: Rules for Artificial Intelligence. U.S. Senate Committee on the Judiciary: Subcommittee on 

Privacy, Technology, and the Law, 16 May 2023, https://www.judiciary.senate.gov/committeeactivity/hearings/oversight-of-ai-rules-for-artificial-intelligence. Accessed 24 July 2023. 21 Communications 101. U.S. Election Assistance Commission, https://www.eac.gov/electionofficials/communications-101. Accessed 24 July 2023. 22 Communicating Election and Post-Election Processes Toolkit. U.S. Election Assistance Commission, 

https://www.eac.gov/election-officials/communicating-election-and-post-election-processes-toolkit. Accessed 24 

July 2023. 

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EAC I Helping America Vote 

$ eac.gov Im clearinghouse@eac.gov 0 @EACgov 0 @eacgovl e @us.eac 

AI Toolkit for Election Officials 

• Best Practices: FAQs for Election Officials23 

o One of the best ways to educate the public is for election officials to proactively and 

consistently provide accurate and timely information to voters. The purpose of this 

toolkit is to provide election officials with messaging guidance, infographic facts sheets, 

social media graphics, social media text, and example FAQs, that can easily be shared on 

websites and social media platforms to inform voters about important election 

procedures. 

• National Poll Worker Recruitment Day and Help America Vote Day Toolkits24 

o The EAC has compiled a variety of resources election officials can use as they recruit poll 

workers and plan for Election Day including social media graphics, videos, and more. 

• Voting 101: Election Information for New Voters25 

o This is a customizable printable resource intended to cover the basic questions new 

voters have and to share resources to find out more information. The logo and contact 

information section can be edited on either the front or back cover to be specific to your 

elections office. These resources are also available in 20 languages. 

• Election Management Guidelines26 

o The Election Management Guidelines (EMG) was created to assist state and local 

election officials in effectively managing and administering elections. Chapters include 

Contingency Planning, Building Community Partnerships, Communicating with the 

Public, and more. 

23 Best Practices: FAQs for Election Officials. U.S. Election Assistance Commission, https://www.eac.gov/bestpractices-faqs-election-officials. Accessed 24 July 2023. 24 Resources for Election Officials. U.S. Election Assistance Commission, https://www.eac.gov/help-americavote#section-resources. Accessed 24 July 2023. 25 Voting 101 – Election Information for New Voters. U.S. Election Assistance Commission, 

https://www.eac.gov/voters/voting-101-election-information-new-voters. Accessed 24 July 2023. 

26 Election Management Guidelines. U.S. Election Assistance Commission, https://www.eac.gov/electionofficials/election-management-guidelines. Accessed 24 July 2023. 

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