[Federal Register Volume 87, Number 61 (Wednesday, March 30, 2022)]
[Notices]
[Page 18370]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-06658]


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FEDERAL MEDIATION AND CONCILIATION SERVICE


Notice of Stakeholder Survey for Qualitative Feedback on Agency 
Service Delivery

AGENCY: Federal Mediation and Conciliation Service (FMCS).

ACTION: 60-Day notice and request for comments.

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SUMMARY: The Federal Mediation and Conciliation Service (FMCS), invites 
the general public and other Federal Agencies to take this opportunity 
to comment on the following information collection request, Stakeholder 
Survey for Qualitative Feedback on Agency Service Delivery. This 
information collection request was previously approved by the Office of 
Management Budget (OMB) and FMCS is requesting a revision of a 
currently approved collection. This collection was developed as part of 
a Federal Government-wide effort to streamline the process for seeking 
feedback from the public on service delivery.

DATES: Comments must be submitted on or before May 31, 2022.

ADDRESSES: You may submit comments, identified by Stakeholder Survey 
for Qualitative Feedback on Agency Service Delivery, through one of the 
following methods:
    <bullet> Email: <a href="/cdn-cgi/l/email-protection#85f7e0e2ecf6f1e0f7c5e3e8e6f6abe2eaf3"><span class="__cf_email__" data-cfemail="641601030d1710011624020907174a030b12">[email protected]</span></a>;
    <bullet> Mail: Office of the General Counsel, One Independence 
Square, 250 E St. SW, Washington, DC 20427. Please note that at this 
time, mail is sometimes delayed. Therefore, we encourage emailed 
comments.

FOR FURTHER INFORMATION CONTACT: David Thaler, 980-812-0051, 
<a href="/cdn-cgi/l/email-protection#e581918d84898097a583888696cb828a93"><span class="__cf_email__" data-cfemail="ddb9a9b5bcb1b8af9dbbb0beaef3bab2ab">[email protected]</span></a>.

SUPPLEMENTARY INFORMATION: Copies of the agency questions are available 
here.

I. Information Collection Request

    Agency: Federal Mediation and Conciliation Service.
    Form Number: OMB No. 3076-0017.
    Type of Request: Revision of a currently approved collection.
    Affected Entities: Federal government and private sector.
    Frequency: This survey is completed once.
    Abstract: This information collection provides a means to garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. This feedback will provide insights into customer or 
stakeholder perceptions, experiences, and expectations. The surveys 
will provide notice of issues with service, or focus attention on areas 
where communication, training or changes in operations might improve 
delivery of products or services. The surveys are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study. These collections will allow for ongoing, 
collaborative, and actionable communications between the Agency and its 
customers and stakeholders. It will also allow feedback to contribute 
directly to improve program management. Responses will be assessed to 
plan and inform efforts to improve or maintain the quality of service 
offered to the public. Collecting this information is critical for 
ensuring quality service offered to the public.
    Burden: FMCS receives approximately 7,100 responses per year and 
the time required is approximately one minute.

II. Request for Comments

    FMCS solicits comments to:
    i. Evaluate whether the proposed collections of information are 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility.
    ii. Enhance the accuracy of the agency's estimates of the burden of 
the proposed collection of information.
    iii. Enhance the quality, utility, and clarity of the information 
to be collected.
    iv. Minimize the burden of the collections of information on those 
who are to respond, including the use of appropriate automated, 
electronic collection technologies or other forms of information 
technology.

III. The Official Record

    The official records are electronic records.

List of Subjects

    Labor-Management Relations.

    Dated: March 25, 2022.
Anna Davis,
Acting General Counsel.
[FR Doc. 2022-06658 Filed 3-29-22; 8:45 am]
BILLING CODE 6732-01-P


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