================================================================================

                    U. S. SECURITIES AND EXCHANGE COMMISSION

                              WASHINGTON, DC 20549

                                   FORM 10-QSB

[X]      QUARTERLY REPORT UNDER SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE
         ACT OF 1934

                  FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2001

                         COMMISSION FILE NUMBER 0-28008

                             SMARTSERV ONLINE, INC.
--------------------------------------------------------------------------------
        (EXACT NAME OF SMALL BUSINESS ISSUER AS SPECIFIED IN ITS CHARTER)

DELAWARE                                                    13-3750708
--------------------------------------------------------------------------------
(STATE OR OTHER JURISDICTION OF             (I.R.S. EMPLOYER IDENTIFICATION NO.)
INCORPORATION OR ORGANIZATION)

          METRO CENTER, ONE STATION PLACE, STAMFORD, CONNECTICUT 06902
--------------------------------------------------------------------------------
                    (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)

                                 (203) 353-5950
--------------------------------------------------------------------------------
                (ISSUER'S TELEPHONE NUMBER, INCLUDING AREA CODE)

CHECK WHETHER THE ISSUER (1) FILED ALL REPORTS REQUIRED TO BE FILED BY SECTION
13 OR 15(D) OF THE EXCHANGE ACT DURING THE PAST 12 MONTHS (OR FOR SUCH SHORTER
PERIOD THAT THE REGISTRANT WAS REQUIRED TO FILE SUCH REPORTS), AND (2) HAS BEEN
SUBJECT TO SUCH FILING REQUIREMENTS FOR THE PAST 90 DAYS.  YES  X   NO
                                                              -----   ------

THE NUMBER OF SHARES OF COMMON STOCK, $.01 PAR VALUE, OUTSTANDING AS OF MAY 10,
2001 WAS 6,012,573.

TRANSITIONAL SMALL BUSINESS DISCLOSURE FORMAT (CHECK ONE):
          YES                 NO          X
                ----------           ---------

================================================================================

<PAGE>

                             SMARTSERV ONLINE, INC.

                                   FORM 10-QSB

                                      INDEX
<TABLE>
<CAPTION>
PART 1.       FINANCIAL INFORMATION
<S>                                                                                                              <C>
Item 1.       Consolidated Financial Statements

              Consolidated Balance Sheets - December 31, 2000 and March 31, 2001 (unaudited)......................2

              Consolidated Statements of Operations - three months ended March 31, 2001
              and 2000 (unaudited)................................................................................4

              Consolidated Statement of Changes in Stockholders' Equity - three months
              ended March 31, 2001 (unaudited)....................................................................5

              Consolidated Statements of Cash Flows - three months ended March 31, 2001 and
              2000 (unaudited)....................................................................................6

              Notes to Unaudited Consolidated Financial Statements................................................7

Item 2.       Management's Discussion and Analysis of Financial Condition
              and Results of Operations..........................................................................12


PART II.      OTHER INFORMATION

Item 1.       Legal Proceedings..................................................................................16

Item 2.       Changes in Securities and Use of Proceeds..........................................................16

Item 6.       Exhibits and Reports on Form 8-K...................................................................17

              Signatures.........................................................................................18
</TABLE>

                                       1
<PAGE>
<TABLE>
<CAPTION>
                                                SMARTSERV ONLINE, INC.

                                             CONSOLIDATED BALANCE SHEETS

                                                                               MARCH 31,              DECEMBER 31,
                                                                                 2001                     2000
                                                                          --------------------     -------------------
                                                                              (UNAUDITED)
<S>                                                                         <C>                    <C>
ASSETS
Current assets
   Cash and cash equivalents                                                $   15,554,021         $      19,172,118
   Accounts receivable                                                              89,300                   149,016
   Due from officer                                                                500,000                        --
   Prepaid expenses                                                                122,390                   294,809
                                                                          --------------------     -------------------
Total current assets                                                            16,265,711                19,615,943
                                                                          --------------------     -------------------

Property and equipment, net                                                      3,632,239                 2,658,808

Other assets
   Capitalized software development costs, net of
      accumulated amortization of $1,034,763 at
      March 31, 2001 and $804,345 at December 31, 2000                           1,339,484                 1,416,751
   Security deposits                                                               200,374                   200,374
   Deferred financing costs                                                        100,000                   150,000
                                                                          --------------------     -------------------
                                                                                 1,639,858                 1,767,125
                                                                          --------------------     -------------------

Total Assets                                                                $   21,537,808           $    24,041,876
                                                                          ====================     ===================


                                                          2
<PAGE>

                                                SMARTSERV ONLINE, INC.

                                             CONSOLIDATED BALANCE SHEETS

                                                                               MARCH 31,              DECEMBER 31,
                                                                                 2001                     2000
                                                                          --------------------     -------------------
                                                                              (UNAUDITED)

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities
   Accounts payable                                                          $    4,135,396          $     1,880,399
   Accrued liabilities                                                            1,061,619                1,357,270
                                                                          --------------------     -------------------
Total current liabilities                                                         5,197,015                3,237,669
                                                                          --------------------     -------------------

Deferred revenues                                                                 1,610,612                2,576,981

Note payable                                                                      1,638,248                1,446,256

COMMITMENTS AND CONTINGENCIES - NOTE 8

STOCKHOLDERS' EQUITY
Preferred stock - $0.01 par value
   Authorized - 1,000,000 shares
   Issued and outstanding - None
Common stock - $.01 par value
   Authorized - 40,000,000 shares
   Issued and outstanding - 6,008,906 shares at March 31, 2001
      and 5,973,140 shares at December 31, 2000                                      60,089                   59,731
Additional paid-in capital                                                       68,984,331               69,116,627
Notes receivable from officers                                                     (666,841)                (666,841)
Unearned compensation                                                            (1,420,019)              (1,726,574)
Accumulated deficit                                                             (53,865,627)             (50,001,973)
                                                                          --------------------     -------------------
Total stockholders' equity                                                       13,091,933               16,780,970
                                                                          --------------------     -------------------

Total Liabilities and Stockholders' Equity                                  $    21,537,808          $    24,041,876
                                                                          ====================     ===================

SEE ACCOMPANYING NOTES.

                                                          3
<PAGE>

                                                SMARTSERV ONLINE, INC.

                                        CONSOLIDATED STATEMENTS OF OPERATIONS
                                                     (UNAUDITED)

                                                                                          THREE MONTHS
                                                                                         ENDED MARCH 31
                                                                            ------------------------------------------
                                                                                   2001                  2000
                                                                            -------------------    -------------------

Revenues                                                                      $    1,224,971         $      989,943
                                                                            -------------------    -------------------
Costs and expenses:
   Costs of services                                                              (1,561,841)              (157,942)
   Product development expenses                                                     (495,878)              (106,312)
   Advertising and marketing expenses                                             (1,347,737)              (134,597)
   General and administrative expenses                                            (1,606,651)              (612,630)
   Stock-based compensation                                                         (159,778)           (14,001,007)
                                                                            -------------------    -------------------

Total costs and expenses                                                          (5,171,885)           (15,012,488)
                                                                            -------------------    -------------------

Loss from operations                                                              (3,946,914)           (14,022,545)

Other income (expense)
   Interest income                                                                   193,363                 45,537
   Interest expense and other financing costs                                        (94,093)               (10,000)
   Foreign exchange loss                                                             (16,010)                    --
                                                                            -------------------    -------------------

                                                                                      83,260                 35,537
                                                                            -------------------    -------------------

Net loss                                                                      $   (3,863,654)        $  (13,987,008)
                                                                            ===================    ===================

Basic and diluted loss per common share                                       $        (0.68)        $        (4.33)
                                                                            ===================    ===================

Weighted average shares outstanding - basic and diluted                            5,705,629              3,232,687
                                                                            ===================    ===================

SEE ACCOMPANYING NOTES.

                                                             4
<PAGE>

                                                   SMARTSERV ONLINE, INC.

                                 CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS' EQUITY

                                             THREE MONTHS ENDED MARCH 31, 2001
                                                        (UNAUDITED)

                                                                 NOTES
                                        COMMON STOCK          RECEIVABLE     ADDITIONAL
                                                    PAR          FROM          PAID-IN        UNEARNED       ACCUMULATED
                                    SHARES         VALUE       OFFICERS        CAPITAL      COMPENSATION       DEFICIT
                                 ------------- -------------- ------------- --------------- -------------- ----------------

Balances at December 31, 2000    5,973,140      $   59,731    $(666,841)    $ 69,116,627     $(1,726,574)    $(50,001,973)

Issuance of Common Stock upon
  exercise of employee stock
  options                           15,766             158            --          14,681              --               --

Conversion of 28 prepaid
  common stock purchase
  warrants into common stock        20,000             200            --            (200)             --               --

Amortization of unearned
   compensation over the terms of
   consulting agreement                 --              --            --              --         306,555               --

Change in market value of
  employee stock options                --              --            --        (146,777)             --               --

Net loss for the period                 --              --            --              --              --       (3,863,654)
                                 ------------- -------------- ------------- --------------- -------------- ----------------

Balances at March 31, 2001       6,008,906      $   60,089    $(666,841)     $68,984,331     $(1,420,019)    $(53,865,627)

                                 ============= ============== ============= =============== ============== ================

SEE ACCOMPANYING NOTES.


                                                             5
<PAGE>

                                              SMARTSERV ONLINE, INC.

                                       CONSOLIDATED STATEMENTS OF CASH FLOWS
                                                    (UNAUDITED)

                                                                                        THREE MONTHS
                                                                                       ENDED MARCH 31
                                                                           ----------------------------------------
                                                                                  2001                 2000
                                                                           -------------------   ------------------
OPERATING ACTIVITIES
Net loss                                                                    $    (3,863,654)     $   (13,987,008)
Adjustments to reconcile net loss to net cash
    used for operating activities:
       Depreciation and amortization                                                597,629              146,891
       Noncash compensation costs                                                  (146,777)          13,624,852
       Noncash consulting services                                                  306,555              376,155
       Amortization of deferred revenues                                           (966,369)            (414,160)
       Amortization of deferred financing costs                                      50,000                   --
       Changes in operating assets and liabilities
          Accounts receivable                                                        59,716              120,542
          Prepaid expenses                                                          172,419             (152,284)
          Accounts payable and accrued liabilities                                  746,086               75,705
          Salaries payable                                                               --               60,005
                                                                           -------------------   ------------------
    Net cash used for operating activities                                       (3,044,395)            (149,302)
                                                                           -------------------   ------------------

INVESTING ACTIVITIES
Purchase of equipment                                                              (127,382)            (127,901)
Capitalization of software development costs                                       (153,151)            (293,519)
Due from officer                                                                   (500,000)                  --
                                                                           -------------------   ------------------
    Net cash used for investing activities                                         (780,533)            (421,420)
                                                                           -------------------   ------------------

FINANCING ACTIVITIES
Proceeds from the issuance of note                                                  191,992                   --
Repayment of capital lease obligation                                                    --              (23,942)
Issuance of common stock                                                             14,839            5,398,660
                                                                           -------------------   ------------------
    Net cash provided by financing activities                                       206,831            5,374,718
                                                                           -------------------   ------------------

Increase (decrease) in cash and cash equivalents                                 (3,618,097)           4,803,996
Cash and cash equivalents - beginning of period                                  19,172,118              371,581
                                                                           -------------------   ------------------

Cash and cash equivalents - end of period                                   $    15,554,021      $     5,175,577
                                                                           ===================   ==================

SEE ACCOMPANYING NOTES.
</TABLE>

                                                        6
<PAGE>

                             SMARTSERV ONLINE, INC.

              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

                                 MARCH 31, 2001

1.   NATURE OF BUSINESS

SmartServ Online, Inc. commenced operations on August 20, 1993. We deliver
Internet-based and wireless content, as well as "Web-to-Wireless" applications,
such as securities trade order routing, that enable m-commerce by providing
transactional and information services to our alliance partners. We have
developed online financial and transactional applications using a unique "device
agnostic" delivery solution and make these services available to wireless
handsets and personal digital assistants, personal computers and the Internet
through our application software and communications architecture. Our services
facilitate stock trading and other m-commerce transactions, as well as the
dissemination of real-time stock quotes, business and financial news, sports
information, private-labeled electronic mail, national weather reports and other
business and entertainment information in a user-friendly manner.

Our plan of operation, both on the domestic and international fronts, focuses on
the business-to-business strategy of marketing our services in partnership with
those companies that have an economic incentive to provide our information and
transaction services to their customers. Management believes that SmartServ's
primary source of revenues will be derived from consumers who purchase the
services through these strategic marketing partners. Through the use of this
strategy, the consumer is a customer of both SmartServ and its strategic
marketing partner. We also believe that the sale of our information and
transaction services through the cooperative efforts of strategic marketing
partners with more recognizable brand names than our own is important to our
success.

In October 2000, we announced the change of our year end from a fiscal year
ending on June 30 to a calendar year ending on December 31 in order to conform
to standard industry practice. The new fiscal year commenced on January 1, 2001.

2.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION
---------------------
The accompanying unaudited consolidated financial statements have been prepared
in accordance with accounting principles generally accepted in the United States
for interim financial information, the instructions of Form 10-QSB and Rule 310
of Regulation SB and, therefore, do not include all information and notes
necessary for a presentation of results of operations, financial position and
cash flows in conformity with generally accepted accounting principles. The
balance sheet at December 31, 2000 has been derived from the audited financial
statements at that date, but does not include all of the information and
footnotes required by generally accepted accounting principles for complete
financial statements. The financial statements should be read in conjunction
with the Company's Annual Report on Form 10-KSB for the period ended December
31, 2000. In the opinion of the Company, all adjustments (consisting of normal
recurring accruals) necessary for a fair presentation have been made. Results of
operations for the three months ended March 31, 2001 are not necessarily
indicative of those expected for the year ending December 31, 2001.


                                       7
<PAGE>


USE OF ESTIMATES
----------------
The preparation of financial statements in conformity with accounting principles
generally accepted in the United States requires management to make estimates
and assumptions that affect the amounts reported in the financial statements and
accompanying notes. Actual results could differ from those estimates.

REVENUE RECOGNITION
-------------------
Revenues are recognized as services are provided. Deferred revenues, resulting
from customer prepayments, are recognized as services are provided throughout
the term of the agreement. Deferred revenues resulting from our agreement with
Data Transmission Network Corporation ("DTN") were amortized over the
anticipated future revenue stream, a period of 42 months, commencing June 1,
1999. We have amended our agreement with DTN such that, effective September 1,
2000, SmartServ performed maintenance and enhancement services through December
2000 and will continue to provide operational support through August 2001.
Therefore, commencing September 1, 2000, deferred revenues are being amortized
to income on a straight-line basis over the period through August 2001.

EARNINGS PER SHARE
------------------
Basic earnings per share is computed on the weighted average number of common
shares outstanding. Diluted earnings per share reflects the increase in the
weighted average common shares outstanding that would result from the assumed
exercise of outstanding stock options calculated using the treasury stock
method.

CAPITALIZED SOFTWARE DEVELOPMENT COSTS
--------------------------------------
In connection with certain contracts entered into between SmartServ and its
strategic marketing partners, as well as other projects, we have capitalized
costs related to certain product enhancements and application development in
accordance with Statement of Financial Accounting Standards No. 86, "Accounting
for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed".

On an ongoing basis, SmartServ reviews the future recoverability of its
long-lived assets for impairment or whenever events or changes in circumstances
indicate that the carrying amounts may not be recoverable. To date, no such
events or circumstances have occurred. If such events or changes in
circumstances do occur, we will recognize an impairment loss if the undiscounted
future cash flows expected to be generated by the asset are less than its
carrying value. The impairment loss would reduce the asset to its fair value.

FAIR VALUE OF FINANCIAL INSTRUMENTS
-----------------------------------
The carrying amounts of our financial instruments approximate fair value.

SUPPLEMENTAL CASH FLOW DATA
---------------------------

We consider all highly liquid investments with a maturity date of three months
or less when purchased to be cash equivalents.

Interest, debt origination and other financing costs paid during the three month
periods ended March 31, 2001 and 2000 were $1,800 and $800, respectively.

CONCENTRATION OF CREDIT RISK
----------------------------
Financial instruments that potentially subject SmartServ to concentrations of
credit risk consist primarily of its commercial paper investments and accounts
receivable. It is management's policy to invest in only those companies with a
AAA credit rating; therefore, our commercial paper investments are short-term
and highly liquid. We perform periodic credit evaluations of our customers and,
if applicable, provide for credit losses in the financial statements.


                                       8
<PAGE>

PROPERTY AND EQUIPMENT
----------------------
Property and equipment are stated at cost. Equipment purchased under a capital
lease is recorded at the present value of the future minimum lease payments at
the date of acquisition. Depreciation is computed using the straight-line method
over estimated useful lives of three to ten years.

ADVERTISING COSTS
-----------------
Advertising costs are expensed as incurred and were approximately $24,000 and
$-0- during the three months periods ended March 31, 2001 and 2000,
respectively.

STOCK BASED COMPENSATION
------------------------
We maintain several stock option plans for employees and non-employee directors
that provide for the granting of stock options for a fixed number of shares with
an exercise price equal to the fair value of the shares at the date of grant. We
account for these stock compensation plans in accordance with Accounting
Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees"
("APB No. 25"). Accordingly, compensation expense is recognized to the extent
that the fair value of the stock exceeds the exercise price of the option at the
measurement date. Certain options, which have been repriced, are subject to the
variable plan requirements of APB No. 25, that requires us to record
compensation expense for changes in the fair value of our common stock.

3.   DUE FROM OFFICER

Our Board of Directors authorized the issuance of a line of credit to Sebastian
Cassetta for an amount not to exceed $500,000. Such amount bears interest at
market and is payable upon demand.

4.   PROPERTY AND EQUIPMENT

Property and equipment consist of the following:
<TABLE>
<CAPTION>
                                                                     MARCH 31,               DECEMBER 31,
                                                                        2001                    2000
                                                                 -------------------      -----------------
<S>                                                              <C>                      <C>
   Data processing equipment                                     $     4,561,367          $     3,221,833
   Data processing equipment purchased under a capital lease             246,211                  246,211
   Office furniture and equipment                                        172,452                  172,452
   Display equipment                                                      71,335                   71,335
   Leasehold improvements                                                 55,569                   54,462
                                                                 -------------------      -----------------

                                                                       5,106,934                3,766,293
   Accumulated depreciation, including $192,865 at March 31,
     2001 and $180,555 at December 31, 2000 for equipment
     purchased under a capital lease                                  (1,474,695)              (1,107,485)
                                                                 -------------------      -----------------
                                                                 $     3,632,239          $     2,658,808
                                                                 ===================      =================
</TABLE>


5.   NOTE PAYABLE

In May 2000, we entered into a Business Alliance Agreement with Hewlett-Packard
Company whereby the companies agreed to jointly market their respective products
and services, and to work on the build-out of SmartServ's domestic and
international infrastructure. In furtherance of these objectives Hewlett-Packard
has provided us with a line of credit of up to $20,000,000 for the acquisition
of approved hardware, software and services. At March 31, 2001, Hewlett-Packard
Company had advanced us $1,638,248 under this facility and will make available
additional funds as SmartServ complies with

                                       9
<PAGE>

certain financial milestones. The debt is evidenced by a note, bearing an
interest rate of 11%, secured by the Company's assets, exclusive of its
internally developed software products, with a three year maturity and may be
converted into our common stock at $33.56 per share.

6.   STOCK-BASED COMPENSATION

In connection with the grant of certain stock options, warrants and other
compensation arrangements, we have recorded charges to earnings that are noncash
in nature. Certain of these grants are subject to the variable plan requirements
of APB No. 25 that require us to record compensation expense for changes in the
fair value of our common stock.

The following table shows the amount of stock-based compensation
(charges)/credits that would have been recorded in the categories of the
statement of operations had stock-based compensation not been separately stated
therein:
<TABLE>
<CAPTION>
                                                           THREE MONTHS ENDED MARCH 31
                                                   --------------------------------------------
                                                         2001                     2000
                                                   ---------------------  ---------------------
<S>                                                  <C>                    <C>
Costs of revenues                                    $         27,760       $     (3,039,090)

Selling, general and administrative expenses                 (187,538)           (10,961,917)
                                                   ---------------------  ---------------------
                                                     $       (159,778)      $    (14,001,007)
                                                   =====================  =====================
</TABLE>

Stock-based compensation for the three months ended March 31, 2001 and 2000
consists of the impact of changes in the market value of the Company's common
stock on the value of options to purchase common stock issued to employees, as
well as the amortization of deferred costs associated with the prior issuance of
warrants to purchase common stock.

7.   EARNINGS PER SHARE

The following table sets forth the computation of basic and diluted loss per
share:
<TABLE>
<CAPTION>
                                                           THREE MONTHS ENDED MARCH 31
                                                   --------------------------------------------
                                                           2001                    2000
                                                   ---------------------  ---------------------
<S>                                                <C>                    <C>
Numerator:
   Net loss                                        $       (3,863,654)    $      (13,987,008)
                                                   =====================  =====================

Denominator:
   Weighted average shares - basic and diluted              5,705,629              3,232,687
                                                   =====================  =====================

Basic and diluted loss per common share            $            (0.68)    $            (4.33)
                                                   =====================  =====================
</TABLE>

                                       10
<PAGE>

Outstanding employee stock options and other warrants to purchase an aggregate
of 4,360,000 shares of common stock at March 31, 2001 were not included in the
computation of diluted earnings per share because the Company reported a loss
for the period and, therefore their inclusion would be antidilutive.

8.   COMMITMENTS AND CONTINGENCIES

On or about June 4, 1999, Michael Fishman, our former Vice President of Sales,
commenced an action against us, Sebastian E. Cassetta (our Chairman of the Board
and Chief Executive Officer), Steven Francesco (our former President) and four
others in the Connecticut Superior Court for the Judicial District of
Stamford/Norwalk at Stamford alleging breach of contract, breach of duty of good
faith and fair dealing, fraudulent misrepresentation, negligent
misrepresentation, intentional misrepresentation and failure to pay wages. The
defendants have answered the complaint and filed counterclaims for fraudulent
inducement and breach of contract. Plaintiff has responded to the counterclaim
and discovery is proceeding. Although we are vigorously defending this action,
there can be no assurance that we will be successful.

On or about February 29, 2000, Commonwealth Associates, L.P. ("Commonwealth")
filed a complaint against us in the Supreme Court of the State of New York,
County of New York. The complaint alleges that on or about August 19, 1999,
Commonwealth and SmartServ entered into an engagement letter pursuant to which
Commonwealth was to provide financial advisory and investment banking services
to SmartServ in connection with a possible combination between SmartServ and
Data Link Systems Corporation. The engagement letter provided for a
nonrefundable fee of $15,000 payable in cash or common stock at SmartServ's
option. The complaint alleges that SmartServ elected to pay the fee in stock and
seeks 13,333 shares of common stock or at least $1,770,000 together with
interest and costs. In our answer to the complaint, we have denied the material
allegations of the complaint, including the allegation that we elected to pay in
stock. Discovery has commenced. Although we are vigorously defending this
action, there can be no assurance that we will be successful.

While we intend to vigorously defend these actions, the unfavorable outcome of
either such action could have a material adverse effect on our financial
condition, results of operations and cash flows.


                                       11
<PAGE>

ITEM 2.    MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
------     RESULTS OF OPERATIONS


SmartServ is a Web and wireless applications developer providing wireless
applications, transaction platforms and middleware to financial institutions,
network service providers and other commercial enterprises that drive
device-independent, real time, transaction-intensive wireless data services to
their workforces and customers. SmartServ's breadth of products and services
ensures that businesses and their customers can fully exploit the merits of
wireless data exchange, using virtually any wired or mobile device to make
informed decisions and execute transactions based on real-time information.
SmartServ's solutions, which may be hosted or installed, speed time-to-market,
anticipate ever-changing technologies and lower costs.

SmartServ's plan of operation includes programs for the sale of its information
and transactional application services through strategic marketing partners
utilizing a "business-to-business" strategy. Such a strategy provides access to
a large number of potential subscribers and allows SmartServ to maximize its
market reach at minimal operating costs. The flexibility of SmartServ's
application software and communications architecture enables the customization
of each information package offered to each strategic marketing partner, and in
turn to their end users.

As an early entrant in the dynamic market for the distribution of financial
information and transaction services via wireless telephones and personal
digital assistants, or PDAs, SmartServ is developing strategic marketing
relationships with wireless equipment manufacturers, telecommunications
carriers, value-added service providers and potential corporate partners.
SmartServ continuously seeks to increase product performance and widen its
distribution by building and maintaining this network of strategic marketing
partners. Combining SmartServ's application development and data platform with
the core competencies of its strategic marketing partners, SmartServ is offering
a packaged turnkey solution for extending content and transactions to the
wireless environment. Management believes the wireless area has tremendous
potential for distribution of SmartServ's information products and as a source
of revenues from "fee based" transactions such as routing stock order entries;
however, we have yet to derive any revenues from such efforts.

Management believes that most of SmartServ's revenues will continue to be
derived from consumers who purchase its services through strategic marketing
partners. SmartServ anticipates that strategic marketing partners will brand its
information and transaction services with their own private label and promote
and distribute SmartServ's packaged offering to their clients. SmartServ has the
ability to customize the information package to be offered to each strategic
marketing partner by device.

Management anticipates that staffing requirements associated with the
implementation of its plan of operation will result in the addition of fifteen
people during the year ending December 31, 2001. Such personnel will be added to
assist primarily with the programming requirements of strategic marketing
partners' product offerings, for customer support and sales and marketing.

RESULTS OF OPERATIONS

QUARTER ENDED MARCH 31, 2001 VERSUS QUARTER ENDED MARCH 31, 2000

During the quarters ended March 31, 2001 and 2000, we recorded revenues of
$1,224,971 and $989,943, respectively. Substantially all of such revenues were
earned through our licensing agreement with Data Transmission Network
Corporation. During the quarters ended March 31, 2001 and 2000, we recognized
$966,369 and $414,160, respectively, from the amortization of deferred revenues
associated with this agreement.

                                       12
<PAGE>

During the quarter ended March 31, 2001, we incurred costs of services of
$1,561,841. Such costs consisted primarily of information and communication
costs ($210,800), personnel costs ($322,200), systems consultants ($584,000) and
computer hardware leases, depreciation and maintenance costs ($411,500). During
the quarter ended March 31, 2000, we incurred costs of services of $157,942.
Such costs consisted primarily of information and communication costs ($32,700),
personnel costs ($29,200), and computer hardware leases, depreciation and
maintenance costs ($81,100). Product development costs were $495,878 and
$106,312 for the quarters ended March 31, 2001 and 2000, respectively. During
the quarter ended March 31, 2001, product development costs consisted primarily
of personnel costs ($239,400) and amortization expenses relating to capitalized
software development costs ($230,400). During the quarter ended March 31, 2000,
product development costs also consisted primarily of personnel costs ($17,900)
and amortization expense relating to capitalized software development costs
($88,400). During the quarters ended March 31, 2001 and 2000, we capitalized
$153,151 and $293,519, respectively, of development costs in accordance with
Statement of Financial Accounting Standards No. 86, "Accounting for the Costs of
Computer Software to be Sold, Leased or Otherwise Marketed".

During the quarter ended March 31, 2001, we incurred general and administrative
expenses of $1,606,651. Such costs were incurred primarily for personnel costs
($718,400), professional fees ($340,200), facilities ($162,200), insurance
($114,300) and communications costs ($42,200). During the quarter ended March
31, 2000, we incurred general and administrative expenses of $612,630. Such
costs were incurred primarily for personnel costs ($267,000), facilities
($48,700), insurance ($43,300) and professional fees ($207,400). During the
quarter ended March 31, 2001, we incurred advertising and marketing expenses of
$1,347,737. Such costs were incurred primarily for personnel costs ($318,000),
marketing consultants ($574,000) and travel ($166,600). During the quarter ended
March 31, 2000, we incurred advertising and marketing expenses of $134,597. Such
costs were incurred primarily for marketing consultants ($52,700) and travel
($41,600).

During the quarter ended March 31, 2001, net noncash charges for stock-based
compensation amounted to $159,778 compared to $14,001,007 during the quarter
ended March 31, 2000. Such noncash amounts are primarily related to the
valuation of stock-based compensation in accordance with Accounting Principles
Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB No. 25").
Certain options are subject to the variable plan requirements of APB No. 25, as
they were repriced, and therefore, compensation expense is recognized for
changes in the fair value of our common stock. Noncash charges for professional
fees for the quarters ended March 31, 2001 and 2000, were $306,500 and $366,200,
respectively, resulting primarily from the amortization of deferred costs
associated with the prior issuance of warrants to purchase common stock to
various financial, marketing and technical consultants. The value of
substantially all of such common stock purchase warrants has been recorded in
accordance with the Black-Scholes pricing methodology.

Interest income for the quarters ended March 31, 2001 and 2000 amounted to
$193,363 and $45,537, respectively. Such amounts were earned primarily from our
investments in highly liquid commercial paper. The increase in interest income
resulted from the availability of funds from our January and May 2000 equity
placements. During the quarters ended March 31, 2001 and 2000, interest and
other financing costs were $94,093 and $10,000, respectively. During the quarter
ended March 31, 2001, interest and other financing costs were incurred in
connection with the $20 million line of credit facility with Hewlett-Packard
Company. During the quarter ended March 31, 2000, interest and other financing
costs were related to the partial redemption of our Prepaid Warrants.

Basic and diluted loss per share was $0.68 for the quarter ended March 31, 2001
compared to $4.33 per share for the quarter ended March 31, 2000. The weighted
average shares outstanding increased to 5,705,629 at March 31, 2001 from
3,232,687 weighted average shares outstanding at March 31, 2000.

                                       13
<PAGE>

CAPITAL RESOURCES AND LIQUIDITY

In January 2000, America First Associates Corp., acting as placement agent for
SmartServ, completed a private placement of 233,000 shares of common stock at
$15.00 per share. We also completed a private placement of an additional 100,000
shares of common stock at $15.00 per share without the services of a placement
agent. The net proceeds of the two placements were used for general working
capital requirements.

During the year ended December 31, 2000, we issued 2,193,455 shares of common
stock to investors upon the exercise of warrants to purchase such shares.
Proceeds from the exercise of these warrants were $5,638,000.

In May 2000, Chase Securities Inc., acting as placement agent for SmartServ,
completed a private placement of 353,535 shares of common stock at $49.50 a
share. The net proceeds of the placement of $16,750,000 were used for general
working capital requirements.

In May 2000, we entered into a Business Alliance Agreement with Hewlett-Packard
Company whereby the companies agreed to jointly market their respective products
and services, and to work on the build-out of SmartServ's domestic and
international infrastructure. In furtherance of these objectives Hewlett-Packard
has provided us with a line of credit of up to $20,000,000 for the acquisition
of approved hardware, software and services. At March 31, 2001, Hewlett-Packard
Company had advanced us $1,638,000 under this facility and will make available
additional funds as SmartServ complies with certain financial milestones. The
debt is evidenced by a secured note, bearing an interest rate of 11%, with a
three year maturity and may be converted into our common stock at $33.56 per
share.

At March 31, 2001, we have 1,725,000 public warrants (SSOLW) and 300,000
warrants with terms identical to the public warrants outstanding. These warrants
are currently convertible into our common stock at the ratio of one warrant per
0.5174 share of common stock at an exercise price of $7.73 per share. These
warrants are redeemable by SmartServ on not less than 30 days written notice at
the redemption price of $0.10 per warrant, provided the average closing bid
quotation of the common stock as reported on the Nasdaq Stock Market has been at
least 187.5% of the current exercise price of the warrants for a period of 20
consecutive trading days ending on the third day prior to the date on which we
give notice of redemption. Proceeds from the exercise of the warrants by the
holders thereof would provide us with approximately $8,000,000.

While we reported net loss of $3,863,654, our net loss exclusive of net
stock-based compensation charges was $3,703,876. Cash used in operations was
$3,044,395. Cash used for investing activities was $780,533, while cash provided
by financing activities was $206,831.

We are currently involved in two lawsuits. Although we are vigorously defending
these actions, there can be no assurance that we will be successful. The
unfavorable outcome of either of these actions could have a material adverse
effect on our financial condition, results of operations and cash flows. See
Note 8 of the Notes to Unaudited Consolidated Financial Statements for a more
detailed discussion of these actions.

Since inception, we have met our cash flow needs through the issuance of common
stock and warrants to investors and the establishment of credit facilities with
investors and Hewlett-Packard Company. Based upon our current cash resources and
our anticipated revenue stream and expenses, we believe that we will have
sufficient liquidity to meet our obligations during the ensuing year. Longer
term, we must execute our business plan and seek additional sources of
liquidity, such as the redemption and exercise of our outstanding warrants or
the sale of common stock.

                                       14
<PAGE>

CERTAIN FACTORS THAT MAY AFFECT FUTURE RESULTS
----------------------------------------------

Forward-looking statements in this document and those made from time-to-time by
our employees are made under the safe harbor provisions of the Private
Securities Litigation Reform Act of 1995. Forward-looking statements concerning
future plans or results are necessarily only estimates and actual results could
differ materially from expectations. Certain factors that could cause or
contribute to such differences include, and are not limited to, potential
fluctuations in quarterly results, the size and timing of awards and performance
on contracts, dependence on large contracts and a limited number of customers,
dependence on wireless and/or internet networks of third-parties for certain
products and services, lengthy sales and implementation cycles, availability and
cost of key components, market acceptance of new or enhanced products and
services, proprietary technology and changing technology, competitive
conditions, system performance, management of growth, the risk that our current
and future products and services may contain errors or be affected by technical
problems that would be difficult and costly to detect and correct, dependence on
key personnel and general economic and political conditions and other factors
affecting spending by customers, and other risks described in this Quarterly
Report on Form 10-QSB and our other filings with the Securities and Exchange
Commission.


                                       15
<PAGE>


PART 2.  OTHER INFORMATION

                             SMARTSERV ONLINE, INC.

ITEM 1.    LEGAL PROCEEDINGS

On or about June 4, 1999, Michael Fishman, our former Vice President of Sales,
commenced an action against us, Sebastian E. Cassetta (our Chairman of the Board
and Chief Executive Officer), Steven Francesco (our former President) and four
others in the Connecticut Superior Court for the Judicial District of
Stamford/Norwalk at Stamford alleging breach of contract, breach of duty of good
faith and fair dealing, fraudulent misrepresentation, negligent
misrepresentation, intentional misrepresentation and failure to pay wages. The
defendants have answered the complaint and filed counterclaims for fraudulent
inducement and breach of contract. Plaintiff has responded to the counterclaim,
and discovery is proceeding. Although we are vigorously defending this action,
there can be no assurance that we will be successful.

On or about February 29, 2000, Commonwealth Associates, L.P. filed a complaint
against us in the Supreme Court of the State of New York, County of New York.
The complaint alleges that on or about August 19, 1999, Commonwealth and
SmartServ entered into an engagement letter pursuant to which Commonwealth was
to provide financial advisory and investment banking services to SmartServ in
connection with a possible combination between SmartServ and Data Link Systems
Corporation. The engagement letter provided for a nonrefundable fee of $15,000
payable in cash or common stock at SmartServ's option. The complaint alleges
that SmartServ elected to pay the fee in stock and seeks 13,333 shares of common
stock or at least $1,770,000 together with interest and costs. In our answer to
the complaint, we have denied the material allegations of the complaint,
including the allegation that we elected to pay in stock. Discovery has
commenced. Although we are vigorously defending this action, there can be no
assurance that we will be successful.

While we intend to vigorously defend these actions, the unfavorable outcome of
either such action could have a material adverse effect on our financial
condition, results of operations and cash flows.

ITEM 2.    CHANGES IN SECURITIES AND USE OF PROCEEDS

In January 2001, 28 Prepaid Warrants were converted into an aggregate of 20,000
shares of our common stock. No sales commissions were paid in connection with
such conversion. The shares were issued in reliance upon the exemption from
registration provided by Section 3 (a) (9) of the Securities Act.


                                       16
<PAGE>

ITEM 6.     EXHIBITS AND REPORTS ON FORM 8-K

(a)    Exhibits:

           None

(b)    REPORTS ON FORM 8-K

           The Company did not file any reports on Form 8-K during the three
months ended March 31, 2001.


                                       17
<PAGE>


                             SMARTSERV ONLINE, INC.

                                   SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                              SmartServ Online, Inc.
                              (Registrant)

                              By:


Date: May 15, 2001                /S/  SEBASTIAN E. CASSETTA
      ------------                ----------------------------------------------
                                  Sebastian E. Cassetta
                                  Chairman of the Board, Chief Executive Officer

Date: May 15, 2001                /S/  THOMAS W. HALLER
      ------------                ----------------------------------------------
                                  Thomas W. Haller
                                  Sr. Vice President, Chief Financial Officer,
                                     Treasurer


                                       18