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###### Department of Veterans Affairs

          - [OMB Control No. 2900-0797]

# AGENCY:

Veterans Benefits Administration, Department of Veterans Affairs.

# ACTION:

Notice.

# SUMMARY:

In compliance with the Paperwork Reduction Act (PRA) of 1995, this notice announces that the Veterans Benefits Administration (VBA), Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden and it includes the actual data collection instrument.

# DATES:

                        Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to                         *www.reginfo.gov/​public/​do/​PRAMain.*                         Find this particular information collection by selecting “Currently under 30-day Review—Open for Public Comments” or by using the search function. Refer to “OMB Control No. 2900-0797.                    

# FOR FURTHER INFORMATION CONTACT:

                        Maribel Aponte, Office of Enterprise and Integration, Data Governance Analytics (008), 1717 H Street NW, Washington, DC 20006, (202) 266-4688 or email                         *maribel.aponte@va.gov.*                         Please refer to “OMB Control No. 2900-0797” in any correspondence.                    

# SUPPLEMENTARY INFORMATION:

*Authority:*Executive Order 13607.                

*Title:*                     Principles of Excellence Complaint Feedback Tool.                

*OMB Control Number:*                     2900-0797.                

*Type of Review:*                     Revision of a currently approved collection.                

*Abstract:*                     The respondent submits a complaint about an educational institution online through either the GI Bill website or the eBenefit portal. The information gathered can only be obtained from the individual respondents. Valid complaints will be accepted from third parties. The Feedback Tool process for VA's complaint system data elements include:                

                    ○                     *Institution/Employer:*                     There are over 36,000 educational institutions that are approved for VA education benefits.                

                    ○                     *Anonymous Complaints:*                     The Feedback Tool Complaint System allows for a user to file anonymous complaints. Based on working group discussions with CFPB and FTC, VA believes that allowing anonymous complaints will garner more ground truth on what is happening with Veterans using their education benefits at different schools.                

                    ○                     *Required fields:*                     As a result of allowing anonymous complaints, many of the fields will not be required by VA.                

                    An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The                     **Federal Register**                     Notice with a 60-day comment period soliciting comments on this collection of information was published at 86 FR 241 on December 20, 2021, pages 72027-72028.                

*Affected Public:*                     Individuals or Households.                

*Estimated Annual Burden:*                     300 hours.                

*Estimated Average Burden per Respondent:*                     30 and 60 minutes respectively based on level of complexity.                

*Frequency of Response:*                     Occasionally.                

*Estimated Number of Respondents:*                     1,202.                

By direction of the Secretary.

Maribel Aponte,

VA PRA Clearance Officer, Office of Enterprise and Integration, Data Governance Analytics, Department of Veterans Affairs.

[FR Doc. 2022-05221 Filed 3-10-22; 8:45 am]

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