© 2015 DJI. All Rights Reserved. 51

FAQ

Phantom 3 Professional User Manual

What is the Phantom 3 fight time?

Flight times will vary depending on environmental conditions and usage patterns, but the Intelligent Flight 

Battery is designed to provide up to 23 minutes of uninterrupted fight time when fully charged.

How can I restore a video fle if the power is turned off during recording? 

Do not remove the Micro-SD card from the camera. If it has been removed, place it back in the camera. 

Turn the Phantom 3 on and wait approximately 30 seconds as the video fle is restored.

How can I ensure that my pictures and videos will be synchronized to my iOS album?

You may need to adjust the settings of your mobile device. Open the Settings menu, select the Privacy tab, 

select the Photos tab, and then toggle the switch next to the DJI GO app icon. If the GO app has not been 

granted access to your albums, the photos and videos cannot be synchronized.

What should I do to land my Phantom 3 smoothly as possible? 

Hover the aircraft over a fat, level surface. Slowly pull the throttle stick down until the aircraft touches the 

ground.

Why is the discharge time of the battery not zero, even though I have never used it?

Every battery is tested prior to being packaged and shipped. This affects the discharge time of a new 

battery and is the reason that the discharge time is not zero. The battery is safe to use.

Can the mobile device holder be used on the Phantom 2 series Remote Controller? 

No, it cannot.

How to safely operate the aircraft when encountering compass error?

A compass error may occur when the aircraft is fying close to strong electric magnetic sources (e.g. 

power transmission lines). Aircraft Status Indicators blink red and yellow rapidly when a compass error 

occurs and the DJI GO app will display one of the following messages:

• Compass error, calibration required

This warning message indicates the aircraft is receiving abnormal compass readings. It is recommended 

to power off the aircraft and re-calibrate the compass at a different location and then resume the fight.

• Compass error, exit P-GPS Mode

This warning message indicates that the aircraft is drifting severely. Bring the aircraft to a higher altitude 

to gain enough GPS satellite locks when this warning message is prompted. The flight controller will 

automatically adjust the orientation of the aircraft in the midair to mitigate the drifts. The aircraft will switch 

back to P-GPS mode when the automatic adjustment is completed.

How to troubleshoot aircraft initialization error?

If you observe the following symptoms, it indicates the aircraft has failed to initialized:

• The aircraft status indicator display fashing red, yellow and green. Even the aircraft is stationed on the 

fat surface. 

• The System Status Bar in the app prompts “Initialization Error”.

• No resistance drive if felt on the gimbal.
52 © 2015 DJI. All Rights Reserved. 

FAQ

Phantom 3 Professional User Manual

Various factors contribute to the aircraft initialization error, try resolve the issue by following the suggestions 

listed below:

• Sensor performance degraded. This may be due to the excessive bias detected from the IMU or the 

compass reading is interfered. Try restarting and calibrating the IMU and compass to resolve this issue. 

• Sensor is defective. If the sensors remains unchanged at all time and the problem persist even when the 

aircraft is restarted, it indicates the sensor is not working normally. Users should return the aircraft to DJI 

for repairing.

• Minor vibration is detected during aircraft initialization. Put the aircraft on the fat surface, power on the 

aircraft and ensure the aircraft is stationed for more than 5 seconds to resolve the issue. 

• Serious vibration is detected during aircraft initialization. This instance generally occurs when the aircraft 

is being initialization on the violent moving surface, for instance, ships that are on the rough sea. Do not 

attempt to power on the aircraft in this scenario. 
© 2015 DJI. All Rights Reserved. 53

Appendix
54 © 2015 DJI. All Rights Reserved. 

Appendix

Appendix

Specifcations

Aircraft

Weight (Battery & 

Propellers Included) 1280 g

Max. Ascent Speed 5 m/s

Max. Descent Speed 3 m/s

Max. Speed 16 m/s (ATTI mode, no wind)

Max. Flight Altitude 6000 m

Max. Flight Time Approximately 23 minutes

Operating Temperature 0°C to 40°C

GPS Mode GPS/GLONASS

Gimbal 

Controllable Range Pitch: - 90° to + 30°

Vision Positioning

Velocity Range < 8 m/s (2 m above ground)

Altitude Range 30 cm-300 cm

Operating Range 30 cm-300 cm

Operating Environment Brightly lit (lux > 15) patterned surfaces

Camera

Sensor Sony EXMOR 1/2.3” Effective pixels:12.4 M (total pixels: 12.76 M)

Lens FOV 94° 20mm(35mm format equivalent ) f/2.8

ISO Range 100-3200(video) 100-1600(photo)

Electronic Shutter Speed 8s -1/8000s

Image Max. Size 4000 x 3000

Still Photography Modes

Single shot

Burst shooting: 3/5/7 frames

Auto Exposure Bracketing (AEB): 3/5 

Bracketed frames at 0.7EV Bias

Time-lapse

Supported SD Card Types

Micro SD

Max. capacity: 64 GB. Class 10 or UHS-1 rating required

Video Recording Modes

UHD : 4096x2160p 24/25, 3840x2160p24/25/30 

FHD:1920x1080p 24/25/30/48/50/60 

HD:1280x720p 24/25/30/48/50/60

Max. Bitrate Of Video 

Storage 60 Mbps

Supported File Formats

FAT32/exFAT

Photo: JPEG, DNG

Video: MP4/MOV (MPEG-4 AVC/H.264)

Operating Temperature 

Range

0°C to 40°C
© 2015 DJI. All Rights Reserved. 55

Appendix

Phantom 3 Professional User Manual

Remote Controller 

Operating Frequency 2.400 GHz-2.483 GHz

Transmitting Distance 2000 m (Outdoor And Unobstructed)

Video Output Port USB

Operating Temperature Range 0°C- 40°C

Battery 6000 mAh LiPo 2S

Mobile Device Holder Tablets and smartphones 

Transmitter Power(EIRP) FCC: 20 dbm; CE:16 dbm

Working Voltage 1.2 A @7.4 V

Charger

Voltage 17.4 V

Rated Power 100 W 

Intelligent Flight Battery ( PH3-4480 mAh-15.2 V )

Capacity 4480 mAh

Voltage 15.2 V

Battery Type LiPo 4S

Energy 68 Wh

Net Weight 365 g

Operating Temperature -10°C- 40°C

Max. Charging Power 100 W

Aircraft Status Indicator Description

Normal

 Red, Green and Yellow Flash 

Alternatively Turning on and Self-Diagnostics

 Green and Yellow Flash Alternatively Aircraft Warming Up

 Green Flashes Slowly Safe to Fly (P-mode with GPS and Vision Positioning)

X2 Green Flashes Twice Safe to Fly (P-mode with Vision Positioning but without GPS)

 Yellow Flashes Slowly Safe to Fly (A-mode but No GPS and Vision Positioning)

Warning

 Fast Yellow Flashing Remote Controller Signal Lost

 Slow Red Flashing Low Battery Warning

 Fast Red Flashing Critical Battery Warning

 Red Flashing Alternatively IMU Error 

— Solid Red Critical Error 

 Red and Yellow Flash Alternatively Compass Calibration Required
56 © 2015 DJI. All Rights Reserved. 

Appendix

Phantom 3 Professional User Manual

Intelligent Flight Mode 

Intelligent Flight mode includes Course Lock, Home Lock, Point of Interest (POI), Follow Me and 

Waypoints features to assist users to create professional shoots during the fight. Course Lock and Home 

Point lock helps to lock the orientation of aircraft so that the user can focus more on other operations. 

Point of Interest, Follow Me and Waypoints mode enable aircraft to fy automatically according to the 

pre-set fight maneuvers.

Course Lock Lock the current nose direction as the aircraft’s forward direction. The aircraft will 

move in the locked directions regardless of its orientation (yaw angle). 

Home Lock Pull the pitch stick backward to move the aircraft toward its recorderd Home Point. 

Point of Interest The aircraft will orbit around the subject automatically to allow the operator can be 

more focus on framing their shoot on the subject in Point of Interest.

Follow Me 

A virtual tether is created between the aircraft and the mobile device so that the 

aircraft can track your movement as you move. Note that Follow Me performance is 

subject to the GPS accuracy on the mobile device. 

Waypoints

Record a fight path, then the aircraft will fy along the same path repeatedly while 

you control the camera and orientation. The fight path can be saved and re-apply 

in the future.

Enable Multiple Flight Mode by launching the DJI GO app > Camera View > > Advanced Settings > 

Mulitple Flight Mode before using the Intelligent Flight Mode for the frst time.
© 2015 DJI. All Rights Reserved. 57

Appendix

Phantom 3 Professional User Manual

FCC Compliance

FCC Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired 

operation.

Changes or modifcations not expressly approved by the party responsible for compliance could void the 

user's authority to operate the equipment.

Compliance Information

FCC Warning Message

Any changes or modifcations not expressly approved by the party responsible for compliance could void 

the user’s authority to operate the equipment. 

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 

(1) This device may not cause harmful interference, and (2) this device must accept any interference 

received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement: 

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. 

This equipment should be installed and operated with minimum distance 20cm between the radiator& 

your body. This transmitter must not be co-located or operating in conjunction with any other antenna or 

transmitter. 

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, 

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against 

harmful interference in a residential installation. This equipment generates uses and can radiate radio 

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 

interference to radio communications. However, there is no guarantee that interference will not occur in 

a particular installation. If this equipment does cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and on, the user is encouraged to try to correct 

the interference by one or more of the following measures: 

—Reorient or relocate the receiving antenna. 

—Increase the separation between the equipment and receiver. 

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 

—Consult the dealer or an experienced radio/TV technician for help. 

IC RSS warning

This device complies with Industry Canada licence-exempt RSS standard (s). Operation is subject to the 

following two conditions: (1) this device may not cause interference, and (2) this device must accept any 

interference, including interference that may cause undesired operation of the device.

Le présent areil est conforme aux CNR d'Industrie Canada licables aux areils radio exempts de licence.

L'exploitation est autorisée aux deux conditions suivantes:

(1) l'areil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'areil doit accepter tout brouillage radioélectrique subi, même si le brouillage est 
58 © 2015 DJI. All Rights Reserved. 

Appendix

Phantom 3 Professional User Manual

susceptible d'en compromettre le fonctionnement.

IC Radiation Exposure Statement:

This equipment complies with IC RF radiation exposure limits set forth for an uncontrolled environment. 

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This equipment should be installed and operated with minimum distance 20cm between the radiator& 

your body.

Any Changes or modifcations not expressly approved by the party responsible for compliance could 

void the user’s authority to operate the equipment.

KCC Warning Message

“뼩鲮ꓩ꫕꫙œ鱉 끩끞 닆 놹볁뿱겕 閵鱚ꫦ넩 넽냱ꕵꈑ 넭ꐺ껽놹隱 隵ꇝ鷑 ꫑œ걙鱉 뼕 ꯍ 꽻걪鱽鲙 .” 

“뼩鲮 ꓩ꫕꫙œ鱉 끩끞 닆 놹볁뿱겕 閵鱚ꫦ넩 넽넁”

NCC Warning Message

低功率電波輻射性電機管理辦法

第十二條經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加

大功率或變更原設計之特性及功能。

第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應改善至無

干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法

通信或工業、科學及醫療用電波輻射性電機設備之干擾。
© 2015 DJI. All Rights Reserved.

The content is subject to change.

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If you have any questions about this document, please contact DJI by 

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