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EXHIBIT 10.55 CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION.
CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTIONS. EXECUTION COPY Master Distribution Agreement This Master Distribution Agreement (the Agreement) is entered into as of February 2, 2005,
among Homestore Inc., a Delaware corporation (HS), Homestore Sales Company, Inc., a subsidiary of
HS (HSC) and NRT Incorporated, a Delaware corporation (NRT). HS and HSC are collectively
referred to herein as Homestore. Whereas, HS provides, through HSC, online real estate media and technology solutions; Whereas, NRT owns and operates real estate brokerage companies (NRT Local Operating
Companies) throughout the United States which do business under the Coldwell Banker®, ERA®,
Sothebys International Realty®, The Corcoran Group® and The Sunshine Group® brand names; Whereas, Homestore operates a Website located at the URL www.realtor.com
(REALTOR.com) which contains information regarding homes and lots for sale, and generally charges
real estate agents or brokers a fee to display enhanced personal and company contact and content on
REALTOR.com in a variety of feature configurations (Advertisements); and Whereas, NRT desires to purchase certain Advertisements as set forth below. NOW THEREFORE, in consideration of the premises and mutual agreements contained herein, the
parties hereto agree as follows:  1.
    Description of HSC Advertisements.The following is a current
description of the Advertisements to be provided by HSC to NRT hereunder (examples of
each Advertisement demonstrating the current positioning, scaled size (not actual) and
content type of each type of Advertisement is attached hereto as Exhibit A). NRT
acknowledges and agrees that nothing set forth herein shall be deemed to limit or
restrict HSCs ability to amend or modify any of the features or functionality of the
Advertisements so long as HSC implements such amendments or modifications to all of
its customers: (a) Company Showcase Enhanced Listing  property listing which includes up to six
(6) photographs of the property, one or more fields of text describing the property, a
photograph of the real estate listing agent, contact information for the 1




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real estate listing agent and company logo. This Advertisement currently appears on the
web page that appears when a consumer clicks on a listing. The current size of (i) the top
photograph is 300 pixels wide by 200 pixels high (ii) the photographs cascading down on the
left side of the web page are 120 pixels wide by 80 pixels high (iii) the photograph of the
real estate agent is 80 pixels wide by 120 pixels high and (iv) the logo is 120 pixels wide
by 80 pixels high. As part of the Company Showcase Enhanced Listing, all NRT real estate
sales agents, present and future, will (i) be listed in the Find a REALTOR Directory on
Realtor.com in the same manner as if the NRT real estate sales agent had purchased the
Agent Showcase Enhancement (allows consumers to find a real estate sales agent when
searching for a REALTOR® in a specific geographic area) and (ii) be provided the
functionality to access the agent control panel feature for consumer usage reporting
information, account maintenance settings, and marketing information on Homestore products
and services. Upon execution, HSC will supply login credentials for NRT offices to NRTs Director of
Electronic Marketing, broken out by NRT office. (b) Featured Home  thumbnail photograph of a property listing presented on the
web page after a search is entered but before the web page presenting the actual search
results. The current size of the thumbnail photograph is 120 wide by 80 pixels high. Each
Featured Home slot is assigned to a specific zip code (as determined by the United States
Postal Service) and is classified into one of three tiers based on the volume of searches
on Realtor.com within that zip code. HSC offers four (4) Featured Home slots within tier 1
and tier 2 zip codes. HSC offers eight (8) Featured Home slots within tier 3 zip codes.
When a consumer searches on Realtor.com for property listings, the geographic areas defined
in their search criteria are compared with the zip codes of all of the property listings
designated as a Featured Home. If four (4) or less Featured Homes exist within the area of
the search, those Featured Homes are displayed. If more than four (4) Featured Homes
exists within the area of the search, the Featured Homes are grouped into sets of four (4)
and displayed randomly. (c) Featured Company/Companion Advertisement  (i) a customizable banner
advertisement located in the top right portion of a web page and (ii) a customizable
skyscraper advertisement companion advertisement located on the right side of a web page.
The current size of (i) the banner advertisement in the top right of a web page is 468
pixels wide by 60 pixels high and (ii) the skyscraper advertisement on the right side of a
web page is 120 pixels wide by 600 pixels high. Featured Company/Companion Advertisements
will (x) display at such time when users during a session or searches may be geo-targeted
and (y) will then display on the home page, the initial search page, the criteria selection
page or the search results page. These two advertisements together are referred to as a
Companion Advertisement. Each Featured Company/Companion Advertisement is placed in one
out of six hundred eighty one (681) local markets. Local markets are based on Metropolitan
Statistical Area data sets as defined by 2




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the U.S. Census Bureau except in certain large Metropolitan Statistical Area data sets
where each county is considered a local market (MSA). There are ten (10) Featured
Company/Companion Advertisement slots per MSA, subject to a twenty percent (20%) cap per
MSA per company (it being understood and agreed that separately branded NRT subsidiaries
constitute separate companies for the purpose of Companion Advertisements). (d) Animated Sign Rider  an animated advertisement located within the thumbnail of
a property listing on a search results web page and links directly to the listing offices
website or to the listing detail page on which the Advertisement displays. The current size
of an Animated Sign Rider is 75 pixels wide by 50 pixels high. (e) Office Standard Listing Enhancement  logo and office contact information on
the property detail page that currently appears on the bottom right side of a search
results web page. The current size of the logo is 120 pixels high by 80 pixels wide. 2. Purchase. In consideration of the amounts to be paid to HSC by NRT as set forth
in Section 4, HSC will provide NRT with the following during the Term hereof:  (a)
    Company Showcase Enhanced Listings  All NRT property listings shall
be displayed as Company Showcase Enhanced Listings. NRT real estate sales agents
currently subscribing to the Find a REALTOR feature will remain as is and NRT real
estate sales agents that do not currently subscribe will be added to the Find a
REALTOR feature as soon as practicable but in no event later than June 30, 2005. After
June 30, 2005 new NRT real estate sales agents will be added within thirty (30) days
of notification by NRT. All NRT real estate sales agents will be provided immediate
access to the agent control panel feature.(b)
    Featured Home  NRT will have the ability to designate as a Featured Home any
property listed for sale by NRT within [*]Featured Home zip code slots listed on
Exhibit B attached hereto, subject to a cap on inventory of two (2) Featured Home
slots per NRT Local Operating Company office location per zip code. With respect to
Exhibit B, HSC agrees to reasonably cooperate with NRT in NRTs identification of the
[*]Featured Home zip code slots, which identification shall be made by NRT within ten
(10) days of execution of this Agreement. When purchasing a Featured Home product, (i)
if NRT does not specify a listing to feature, HSC will select the highest priced
listing in NRT inventory that has a photo, (ii) text, individual agent photos or
office logos shall not be featured in the Featured Homes spot, and (iii) in the event
NRT does not have any inventory to display, HSC will place in NRTs spot a placeholder
image that will re-direct to a NRT Local Operating Company website. [*]If at any
time during the Term of this Agreement HSC increases    3




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the number of Featured Home slots per zip code, HSC shall proportionately increase the
number of Featured Home slots provided hereunder, at no additional charge, subject to
any required limitation set forth by the National Association of Realtors® (NAR).
The Featured Homes purchased hereunder shall be displayed randomly and equitably based
on neutral criteria applied to all of HSCs customers.(c)
    Companion Advertisements  [*]Companion Advertisements as listed on
Exhibit D. With respect to Exhibit D, HSC shall reasonably cooperate with NRT in NRTs
identification of the [*]Companion Advertisements, which identification shall be made
by NRT within ten (10) days of execution of this Agreement. NRT will provide to HSC
customizable graphical advertisements for each NRT Local Operating Company. NRT may
purchase up to two (2) Companion Advertisements per MSA. a. Frequency of Display of Companion Advertisements  The Companion
Advertisements purchased hereunder shall be displayed on ten percent (10%) of the web
pages or other geo-targeted inventory (location within an MSA), per NRT Local Operating
Company, for searches within the MSAs that NRT has purchased Companion Advertisements.  (d)
    Animated Sign Rider  all NRT listings will be provided with Animated Sign
Rider.(e)
    Office Standard Listing Enhancement- all NRT listings will be provided with
Office Standard Listing Enhancement. 3. Term and Termination. The initial term of this Agreement shall commence on April
1, 2005 (the Effective Date) and shall terminate on March 31, 2006 (the Initial Term); provided
however that NRT shall have the option, in its sole discretion, to extend the Initial Term for two
successive annual periods (each two annual periods, Renewal Term, and collectively, the Term).
NRT shall exercise such renewal options by delivering at least sixty (60) days written notice to
HSC prior to the expiration of the Initial Term or any Renewal Term. Pricing for the Term is as
set forth in Section 4, and all other terms and conditions shall remain the same during the Term. During the Term of this Agreement, either NRT or Homestore shall have the right to terminate
this Agreement for cause in the event of any material breach of this Agreement by the other party
if such breach is not cured within sixty (60) days after the breaching party receives a written
notice of such breach from the non-breaching party. Termination of this Agreement for cause
pursuant to this section shall not relieve either party from any obligations hereunder due and
owing as of the date of such termination. Additional termination rights are set forth in Sections
7, 8, 9, 17 (h) and 27 herein. Any party may terminate this Agreement by written notice to the other party, and may
regard the other party as in default of this Agreement, if such party becomes    4




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insolvent, makes a general assignment for the benefit of creditors, suffers or permits the
appointment of a receiver for its business or assets, becomes subject to any proceeding under any
bankruptcy or insolvency law whether domestic or foreign, or has wound up or liquidated,
voluntarily or otherwise. 4. Price. In consideration of the Advertisements to be provided by HSC hereunder,
NRT hereby agrees to pay to HSC the following amounts in cash via wire transfer to such bank
account as directed by HSC: (i) For April 1, 2005 through March 31, 2006  [*]Dollars ($[*]) payable in monthly
installments of $[*]per month, payable by the 10th day of each month; (ii) To the extent NRT exercises its renewal option, for April 1, 2006 through March 31, 2007
 [*]Dollars ($[*]) payable in monthly installments of $[*]per month, payable by the
10th day of each month; and (iii) To the extent NRT exercises its renewal option, for April 1, 2007 through March 31,
2008  [*]Dollars ($[*]) payable in monthly installments of $[*]per month, payable by the
10th day of each month. In addition, in the event that the number of Company Showcase Enhanced Listings under Section
2(a) hereof exceeds (i) [*]from April 1, 2005 through March 31, 2006, (ii) [*]from April 1, 2006
through March 31, 2007, or (iii) [*]from April 1, 2007 through March 31, 2008, then NRTs monthly
payment will increase by an amount equal to [*]percent ([*]%) of HSCs then in effect retail price
for its enhanced listing product for each Company Showcase Enhanced Listing in excess of the
foregoing maximums. For the Term of this Agreement, HSC will extend a [*]percent ([*]%) discount to its then in
effect retail rates to NRTs offices that purchase additional Advertisements other than those
purchased pursuant to this Agreement. HSCs current retail rates are set forth in Exhibit E
attached hereto, which may be amended by HSC in its sole discretion at any time. Any purchases or renewals made by NRT or its Local Operating Companies (but not including
purchases made by NRT real estate sales agents) shall be approved in writing by NRTs Director of
Electronic Marketing or his designee (as designated in writing to HSC), and are subject to the
terms and conditions of this Agreement (and no additional terms and conditions except with respect
to term). For the purpose of clarity, the terms and conditions of this Agreement shall survive as
necessary to apply to the entire term of all additional purchases or renewals under the Agreement
regardless of the term of such purchase or renewal. Any purchases or renewals after the Term of
this Agreement shall be subject to HSCs standard terms and conditions. [*] [*]    5




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5. Usage Statistics. HSC makes no guarantees with respect to usage statistics or
levels of impressions for any Advertisement. NRT acknowledges that delivery statistics provided by
HSC are the definitive and binding measurements of HSCs performance on any delivery obligation to
the extent reasonably documented by HSC. 6. No Resale or Redistribution of Ad Space. Except as set forth herein with respect
to distribution to NRT subsidiaries, employees and agents and as set forth in Section 21
(Assignment), NRT may not resell or redistribute to a third party any of its Advertisement rights
hereunder. 7. Additional Limitation of Liability for Advertisements. IN THE EVENT HSC FAILS TO PUBLISH
AN ADVERTISEMENT, THE SOLE LIABILITY OF HS AND HSC TO NRT, AND NRTS SOLE REMEDY, SHALL BE LIMITED
TO, AT NRTS OPTION (i) INTEGRATION OR PLACEMENT OF SUCH ADVERTISEMENT AT A LATER TIME OR (ii)
TERMINATION OF THE AGREEMENT UPON THIRTY (30) DAYS WRITTEN NOTICE. 8. Provision of Advertising Materials; Specifications. NRT will provide all materials
for the Advertisements including, without limitation, trademarks, service marks, tradenames,
graphics, logos, URLs, domain names, brand features photographs, text, data, pictures,
communications, animation, images, digital and/or audio clips or components or other content or
material contained therein, (collectively Advertising Content) in accordance with HSCs policies
and specifications then in effect which HSC may modify from time to time and at any time
(collectively, Specifications), which for the purpose of clarity include (x) HSCs Technical
Standards and Procedures attached hereto at Exhibit F and (y) the current position, size,
frequency and content type of the Advertisements set forth herein and in effect from time to time.
HSC shall publish Advertising Content in the Advertisements in accordance with the Specifications.
HSCs use of the Advertising Content in the Advertisements in accordance with the current
position, size, frequency and content type set forth herein and in effect from time to time. HSC
shall not be required to publish any Advertisement that is not received in accordance with such
Specifications. HSC shall provide NRT prior written notice of any material change or material
modification to the Specifications. For the purpose of clarity, any material change or material
modification to the current positioning, size, frequency and/or content type of the current
Advertisements is a material change to the Specifications. NRT shall provide HSC with written
notice of any such change or modification that adversely impacts NRT and HSC shall have thirty (30)
days from the date of such notification to cure such adverse impact. If HSC fails to cure the
adverse impact NRT may terminate this Agreement upon thirty (30) days written notice. HSC shall
promptly notify NRT of any Advertisement Content that is not received in accordance with such
Specifications. HSC will accept the Advertising Content via data feeds from NRT. NRT hereby grants
to HSC a non-exclusive, non-transferable, non-sublicenseable, revocable, royalty-free, worldwide,
fully paid license to store, use, reproduce, modify, edit and display any Advertising Content in
accordance herewith for the sole purpose of appropriately displaying Advertising Content within
Advertisements 6




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pursuant to this Agreement. Without limiting the foregoing restrictions, HSC will comply with
NRT trademark usage guidelines in connection with use of any NRT marks, logos, and/or names
pursuant to this Agreement attached hereto as Exhibit G. This license granted hereunder to the
Advertising Content will terminate immediately upon termination of this Agreement for any reason.
Except for the rights and licenses expressly granted to HSC in this Section 8, NRT retains all
right, title, and interest in the Advertising Content. Except as expressly provided hereunder or as a feature or function of any Advertisements, and
without limiting the terms of any licenses granted hereunder, HSC shall not either during or after
the Term of this Agreement: (i) make any representations, either express or implied, or create an
appearance that a visitor to an HSC Distribution Channel (as defined below) is visiting a website
of NRT or any of its affiliated real estate brands (collectively NRT Websites), including without
limitation, framing any page of an NRT Website; (ii) send e-mails using NRTs, and/or its
affiliated real estate brands, names, logos, trademarks, service marks, website URLs, domain names
listed on Exhibit H (collectively NRT Marks);(iii) purchase or otherwise contract with a third
party to exploit any NRT Marks, or variation or misspelling thereof, as a keyword for the purpose
of causing any Homestore web site to appear as a search result in any search engine or for any
other reason ; (iv) use or otherwise incorporate NRT Marks or variations or misspellings in the
domain name(s) of any Homestore web site; (v) use, or permit others to use, NRT Marks in a manner
that infringes upon, misappropriates, and/or otherwise violates NRTs intellectual property rights
in the NRT Marks. 9. Positioning of Advertisements; Distribution Channels. Except as specifically stated
herein, the positioning of Advertisements within the HSC Distribution Channels, as defined below,
or on any page thereof is at HSCs sole discretion. For the purpose of clarity, any material change
or material modification to the current positioning of the Advertisements is a material change to
the Specifications. HSC may, at its sole discretion, modify or remove any portion of the HSC
Distribution Channels, provided however that in the event HSC modifies or removes any HSC
Distribution Channel resulting in significantly less viewing traffic of Advertising Content and
which results in HSC decreasing its retail rates then in effect for enhanced listings, NRT and HSC
will, in good faith, renegotiate the pricing set forth in this Agreement. In the event the parties
cannot mutually agree on satisfactory pricing, NRT may terminate this Agreement upon thirty (30)
days prior written notice. As used herein, HSC Distribution Channels shall mean Internet sites
(including co-branded and mirrored versions thereof) and other media (including any and all print
media) owned and operated by HSC or its affiliates including but not limited to REALTOR.com®, and
third-party Internet sites where Advertisement Content may be distributed and/or electronically
displayed (including, e.g. AOL and MSN). 10. HSCs Right to Reject, Cancel or Remove Advertisements. Except as specifically
stated herein, HSC reserves the right to reject, cancel or remove any Advertisements, URL, link,
space reservation or position commitment, at any time, for any reason whatsoever in its reasonable
editorial discretion and without any abatement in 7




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NRTs payment obligation hereunder. HSC shall provide at least twenty four (24) hours written
notice prior to removing any Advertisement. The fact that HSC has not rejected any Advertisement
shall not in any way reduce, limit or otherwise affect NRTs responsibilities and obligations under
this Agreement. 11. Advertisement. The procedure for each Advertisement shall be as follows: (a) NRT
shall provide HSC with the Advertising Content in accordance with the Specifications; (b) upon
receiving the Advertising Content, HSC is authorized to produce the selected Advertisement by
incorporating the Advertising Content. Subject to Section 14 (Content and Linking Guidelines), HSC
grants NRT permission to incorporate links to the HSC Site from NRTs Advertisements. NRT will
retain a copy of the Advertising Content provided to HSC for as long as such listing is an active
listing. HSC reserves the right to omit or remove Advertising Content in whole or in part if HSC,
in its reasonable discretion, finds any part of it to be in violation of the Agreement or otherwise
inappropriate. NRT understands that Advertising Content or provision thereof is not
confidential. 12. User Data. For purposes of this Agreement, User Data means all data and
information collected from or generated about individual(s) who visit the web sites on which the
Advertisement is hosted, or data and information collected from consumers that are referred to NRT
through the Advertisement. All User Data collected by HSC shall constitute HSCs proprietary and
confidential information. NRT agrees to be bound by the HSC privacy policy located at
http://www.homestore.com/AboutUs/Privacypop.asp, as amended from time to time, for User Data. NRT
also agrees to use information received from consumers solely for the purpose of responding to
their inquiry and to provide services requested by the consumer. NRT will indemnify, defend and
hold HSC harmless from and against third party claims alleging that User Data has been improperly
used by NRT, NRT employees or agents, or by unauthorized users that obtained such data by
penetration of NRTs web sites or facilities, but solely to the extent that NRT fails to employ
commercially standard security measures to protect such websites or facilities from such
unauthorized access, or any party to whom NRT discloses the User Data. This indemnity shall be
subject to the procedures set forth in Section 18 (Indemnification) hereof. 13. Proprietary Rights. As between the parties hereto, HSC exclusively owns
and retains all right, title and interest in and to the Advertisement in perpetuity throughout the
Universe; provided, however that NRT shall retain all its right, title and interest in the
Advertising Content. Notwithstanding anything to the contrary contained herein, and subject to
HSCs receipt of payments specified in this Agreement, the Advertisement is licensed (not sold) to
NRT by HSC. HSC does not transfer title to the Advertisement to NRT. This non-exclusive license
only gives NRT the right to use and display the units of the Advertisement that are licensed to NRT
hereunder in accordance with the terms hereof. NRT hereby agrees that to the maximum extent
permitted by law, NRT will not decompile, reverse engineer, disassemble or otherwise reduce the
Advertisement to a human-perceivable form, in whole or in part, and, except as provided for in this
license, NRT will not copy, modify, network, rent, lease, sublicense, or otherwise distribute the 8




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Advertisement in whole or in part. All rights in and to the Advertisement not expressly
granted to NRT in this Agreement are reserved by HSC. For the avoidance of doubt, the terms of
this Section 13 shall not in any way limit or restrict NRTs ownership or usage rights in the
Advertising Content. Notwithstanding anything to the contrary herein, NRT retains sole and
exclusive discretion over its usage of Advertising Content, provided that such usage does not
otherwise violate the terms of this Section 13. 14. Content and Linking Guidelines. During the Term, website(s) to which any of NRTs
Advertisements link shall not contain any real estate listing information, listings of real estate
agents or brokers or home search listings, including Advertisements or links thereto; provided that
NRTs Advertisements may link to NRT Local Operating Company websites or the website of any NRT
real estate sales agent. If NRT ordered an Advertisement that includes as a feature of the Advertisement the right to
create a link from such Advertisement to the HSC Site, HSC hereby grants to NRT a limited,
revocable, royalty-free right and license to link to the HSC Site from NRT Local Operating Company
websites during the Term, subject to the following provisions: (a) any and all links to the HSC
Site (Authorized Links) must be configured according to the Specifications; (b) aside from
linking to the home page at http://www.REALTOR.com, NRT may not link to or frame any other page in
any web site of HSC or its affiliates without HSCs prior written permission; (c) NRT may not
configure any web page in such a way as to require users to register, sign up for services, or
otherwise submit personal information as a condition of accessing any web page or service of HSC or
its affiliates without HSCs prior written permission and (d) HSC grants NRT a non-exclusive,
non-transferable, non-sublicenseable, royalty-free, revocable, worldwide right and license to use
the graphic images, and text and other such images for which HSC grants NRT express permission to
use, solely for the purpose of establishing the Authorized Links. Except for the rights and
licenses granted to NRT under this Agreement, HSC reserves all of its rights in the graphic images
and text, any other images, its trade name and trademarks, and all of its other intellectual
property rights. NRT will at all times comply with HSCs Trademark Usage Guidelines, a copy of
which is attached hereto as Exhibit I, which HSC may modify upon reasonable written notice to NRT.
In the event NRT fails to adhere to the Specifications (which includes Trademark Usage Guidelines),
HSC may revoke NRTs license to create Authorized Links at any time by providing NRT prior written
notice of such revocation. 15. HSC Reporting Requirements. Within fourteen (14) days of the end of each month
during the Term of this Agreement, HSC shall provide NRT with consolidated reports for that month
containing (i) the number of impressions and click-throughs for each Featured Company
advertisement, broken out by MSA (ii) the number of impressions of each Featured Home within the
Featured Home slot, broken out by NRT Local Operating Company, zip code, and multiple listing
service listing ID (iii) for each property listing, the number of total property views, and the
number of property inquiries (when available), broken out by branch office, multiple listing
service listing ID, and date and (iv) the total number of telephone calls received by HSC from NRT
real estate sales 9




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agents and abandonment rate of those calls. The form of each report is set forth in Exhibit
J. 16. Confidentiality and Public Announcements. (a) During the Term of this Agreement,
it is anticipated that the parties will learn confidential and/or proprietary information about the
other. NRT and HSC will keep confidential such information and any other information which NRT and
HSC may acquire with respect to the others (including their respective subsidiaries) business,
including, but not limited to, information developed and relating to new products, customers,
pricing, know-how, processes, and practices (collectively, Confidential Information), and the
receiving party shall not (without the prior written consent of the disclosing party) disclose or
permit disclosure of such Confidential Information to any third party, unless and until the other
party consents in writing to disclosure, or unless such knowledge and information otherwise becomes
generally available to the public through no fault of the other party but provided further that,
notwithstanding the above, the receiving party may disclose, on a need-to-know basis, such
Confidential Information to its third party subcontractors who have signed non-disclosure
agreements with the receiving party, and/or to its current employees, officers, or directors, or
legal or financial representatives. NRTs Confidential Information also shall include any
proprietary and/or confidential information related to NRTs employees, franchisees, sales
associates, brokers. In addition, neither party shall distribute any press release or notices to third parties or
other publicity concerning this Agreement and the transactions contemplated hereby without the
prior written consent of the other party. Notwithstanding the foregoing, NRT may generally
advertise the volume of the products purchased hereunder and the retail value related thereto, but
not financial terms related thereto. Neither party will disclose to any third party, without the other partys prior written
consent (except on a need-to-know basis to its third party subcontractors who have signed
non-disclosure agreements with the receiving party, and/or to its current employees, officers, or
directors, or legal or financial representatives), the subject of this relationship without first
providing the other party with the opportunity to review and offer reasonable objection to the
contemplated publication. It is understood, however that the restrictions listed in this Section 16
shall not apply to any portion of Confidential Information which: (i) was previously known to a
receiving party without obligations of confidentiality; (ii) is obtained after the effective date
of this Agreement from a third party which is lawfully in possession of such information and not in
violation of any contractual or legal obligation to a disclosing party, or in breach of this
Agreement, with respect to such information; (iii) is or becomes part of the public domain through
no fault of the receiving party; (iv) is independently ascertainable or developed by the receiving
party or its employees without any breach of this Agreement by the receiving party; (v) is required
to be disclosed by applicable law, rule or regulation, (vi) is required to be disclosed by
administrative or judicial action provided that the receiving party immediately after receiving
written notice of such action notifies disclosing party of such action to give disclosing party the
opportunity to seek any other legal remedies to 10




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maintain such confidential information in confidence; or (vii) is approved for release by
written authorization of the disclosing party. (b) With respect to personally identifiable information of NRTs employees, franchisees, sales
associates, brokers, and/or customers (including, but not limited to, names, phone numbers, e-mail
addresses, and/or postal addresses) of such individuals that is not the subject of any of the
exclusions of Confidential Information as specified in Section 16(a) above, but provided that HSC
uses such information solely for the purposes of the applicable exclusion (NRT Personal Data),
HSC agrees that it shall not, and shall not authorize others to, (a) sell or rent Personal Data to
any other entity, or (b) use or disclose Personal Data except as necessary (i) to perform the
services required by NRT hereunder and/or the applicable individual(s) to whom the information
belongs (the Services), (ii) for HSC or its affiliates to send marketing and informational e-mail
communications to NRT sales associates solely of a nature reasonably related to the Services and/or
real estate services. In addition to the foregoing, HSC shall not otherwise use or disclose NRT
Personal Data without the prior written consent of NRT and the applicable individual(s) to whom the
information belongs, and in such case HSC shall only use such NRT Personal Data to the extent
expressly permitted by NRT and such individuals(s). Without limiting the foregoing, HSC shall only
use NRT Personal Data in accordance with applicable law. Solely with respect to e-mail
communications using NRT Personal Data sent to NRT sales associates, HSC shall be permitted to use
its current third party e-mail provider (the Third Party Provider) solely for purposes set forth
in subsection (ii) of the foregoing sentence, provided that the Third Party Provider has agreed in
writing to maintain the confidentiality of NRT Personal Data. HSC shall indemnify, defend and
hold harmless NRT and its parent and affiliates and their officers, directors, employees,
representatives and agents, from and against any and all Losses (as defined below), pursuant to the
terms of Section 18, arising out of, related to or in connection with any acts or omissions of the
Third Party Provider. (c) The terms of this Section 16 shall survive any expiration or termination of this
Agreement. 17. Representations and Warranties; HSC Obligations. (a) Each of the parties represent, warrant and covenant that (i) this Agreement constitutes
its legal, valid and binding obligation, enforceable against it in accordance with its terms; (ii)
the execution, delivery and performance of this Agreement has been authorized by all necessary
corporate action and will not violate any agreement, order, constituent document, law or regulation
to which it is bound or subject and (iii) it will perform its obligations hereunder at all times in
accordance with all applicable laws, rules and regulations, including but not limited to the
CAN-SPAM Act. (b) NRT represents, warrants and covenants that to the best of its knowledge after reasonable
inquiry and investigation (i) the Advertising Content is true, complete and accurate and that it
has the right to provide the Advertising Content and to permit HSCs use of the Advertising Content
in accordance with the terms of this Agreement; (ii) the 11




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##### 



Advertising Content is in compliance with the Technical Standards and Procedures and does not
otherwise interfere with the function or performance of HSCs Site; (iii) the Advertising Content
will not: (A) infringe, violate or misappropriate any third-partys copyright, patent, trademark,
trade secret or other proprietary or intellectual property rights or right of publicity or privacy,
or breach any agreements or licenses to which NRT is bound; (B) violate any law or regulation,
including without limitation those governing export control; (C) be defamatory or trade libelous;
(D) be pornographic or obscene or contain any nudity or other sexual materials; (E) contain (and
NRT shall not introduce into HSCs and/or its affiliates or parent companys computer systems,
databases, or software) viruses, Trojan horses, worms, time bombs, or other similar harmful or
deleterious programming routines; (F) contain material that is threatening, abusive, harassing,
defamatory, obscene, profane, indecent, or otherwise objectionable or offensive; (G) contain
content promoting or encouraging a raffle, contest, game, or pyramid scheme requiring payment of a
fee by participants; (H) contain hate propaganda or fraudulent material or activity; (I) contain
any property owner information, including but not limited to name and phone number, and for sale by
owner listing information or (J) contain NRT confidential information or trade secrets or the
confidential information or trade secrets of a third party. (c) HSC represents, warrants and covenants that to the best of its knowledge after reasonable
inquiry and investigation the Advertisements, the publishing of the Advertisements through the HSC
Distribution Channels, and Technical Standards and Procedures including all content contained
therein (with the exception of Advertising Content displayed in accordance with the terms of this
Agreement), and the services relating thereto provided by HSC (collectively, the HSC Materials)
will not (A) infringe, violate, or misappropriate any third partys copyright, patent, trademark,
trade secret or other proprietary or intellectual property rights or right of publicity or privacy,
or breach any agreements or licenses to which HSC is bound (collectively, any breach of this
Section 17(c)(A) shall be referred to hereinafter as Infringement), (B) violate any law or
regulation, including without limitation those governing export control; (C) be defamatory or trade
libelous; (D) be pornographic or obscene or contain any nudity or other sexual materials; (E)
contain (and HSC shall not introduce into NRTs and/or its affiliates or parent companys computer
systems, databases, or software) viruses, Trojan horses, worms, time bombs, or other similar
harmful or deleterious programming routines; (F) contain material that is threatening, abusive,
harassing, defamatory, obscene, profane, indecent, or otherwise objectionable or offensive; (G)
contain content promoting or encouraging a raffle, contest, game, or pyramid scheme requiring
payment of a fee by participants; (H) contain hate propaganda or fraudulent material or activity;
(I) unless permitted by its operating agreement with NAR, contain any property owner information,
including but not limited to name and phone number, and for sale by owner listing information. HSC
further represents, warrants and covenants that it has the right to provide the Advertisements and
services set forth herein. (d) HSC will use commercially reasonable efforts to ensure that any and all third
party owners and/or operators of websites which contain Advertising, comply with the applicable
terms and conditions of this Agreement. 12




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##### 



(e) HSC agrees to ensure a commercially reasonable response time for users accessing
REALTOR.com and agrees to respond to any page delivery problems reported by users of the web site
within one (1) business day after notice of such problem is received by HSC. (f) NRT agrees to assign one (1) person from its Information Technology department as its NRT
Project Manager and HSC agrees to assign one (1) person from its Information Technology department
as its HSC Project Manager. Such Project Managers shall communicate with each other in the event
there are issues related to the service or functionality of REALTOR.com. (g) HSC agrees to provide a dedicated toll free telephone number Monday through Friday from 6
am to 5 pm PST to answer questions from NRT sales associates, including but not limited to password
reset inquiries. The average abandoned call rate for inbound calls to HSC from NRT real estate
sales agents shall not exceed [*]percent ([*]%). For each month in which the abandonment rates
exceeds [*]percent ([*]%) HSC shall refund $[*]to NRT. (h) Within [*]([*]) [*]of receipt of notice, HSC agrees to use commercially reasonable
efforts to correct all errors, bugs, derivations or failures in the performance of REALTOR.com so
that it performs in accordance with specifications. In the event of any outage of REALTOR.com
which (a) continues unabated for a period of [*]([*]) [*], and/or (b) in the aggregate lasts more
than [*]during any thirty (30) day period (excluding outages for scheduled maintenance or overall
general outage of Internet connectivity), NRT shall have the right to immediately terminate this
Agreement upon ten (10) days written notice to HSC. (i) HSC agrees to provide an immediate telephone response from a trained technical
representative to an NRT representative in the Information Technology department in the event HSC
is notified or becomes aware of an emergency, including but not limited to power outage or a
material decrease in functionality of REALTOR.com. 18. Indemnity. Each party agrees, at its own expense, to indemnify, defend and hold
harmless the other party and its parent and affiliates and their officers, directors, employees,
representatives and agents (Indemnified Parties), from and against any and all third-party (which
shall include employees, agents, representatives of the Indemnified Party) claims, damages,
expenses, losses, costs (including reasonable attorneys fees and costs) or liability or expenses
of any kind (collectively Losses) incurred by the Indemnified Parties arising out of, related to
or in connection with (a) the breach by the indemnifying party of its representations or
obligations under this Agreement or (b) the Advertising Content (provided that NRTs obligations
hereunder shall only apply to the extent HSC (and/or any other Indemnified Parties related to HSC)
use(s) the Advertising Content in accordance with the terms of this Agreement) or (c) any material,
product or service provided by the indemnifying party to any party (including without limitation,    13




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##### 



any warranty claims, consumer protection claims and claims of trademark or copyright infringement,
defamation, breach of confidentiality, privacy violation, false or deceptive advertising or sales
practices) or (d) the indemnifying partys willful misconduct and/or intentional or grossly
negligent actions or breaches hereunder. Each party agrees to promptly notify the indemnifying
party in writing of any indemnifiable claim. The indemnified party shall cooperate in all
reasonable respects with the indemnifying party and its attorneys in the investigation, trial,
defense and settlement of such claim and any appeal arising therefrom. The indemnified party may
participate in such investigation, trial, defense and settlement of such claim and any appeal
arising therefrom, through its attorneys or otherwise, at its own cost and expense. No settlement
of a claim that involves a remedy other than the payment of money by the indemnifying party shall
be entered into without the consent of the indemnified party, unless the settlement includes an
unconditional general release of the indemnified party which consent will not be unreasonably
withheld. For the purpose of clarity, HS and HSC agree that they are jointly and severally liable
for the representations, warranties and agreements contained herein by such parties, and that in
all cases HS guarantees any performance obligations of HSC including without limitation the
indemnification provisions set forth herein. 19. Disclaimer of Warranties. EXCEPT FOR THE REPRESENTATIONS AND WARRANTIES AND
COVENANTS EXPRESSLY SET FORTH HEREIN, ALL ADVERTISEMENTS PROVIDED BY HSC HEREUNDER ARE PROVIDED AS
IS AND WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE.
EXCEPT FOR THE REPRESENTATIONS, WARRANTIES AND COVENANTS EXPRESSLY SET FORTH HEREIN, HOMESTORE, ON
ITS OWN BEHALF AND ON BEHALF OF ANY THIRD PARTIES, INCLUDING WITHOUT LIMITATION THIRD PARTY
BENEFICIARIES: (a) EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTIABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NONINFRINGEMENT OF ANY ADVERTISEMENT CONTENT (BUT WITHOUT LIMITING THE TERMS
OF SECTION 17(c)(A)), AND ANY IMPLIED WARRANTIES ARISING FROM THE COURSE OF DEALING OR COURSE OF
PERFORMANCE;(b) DOES NOT WARRANT THAT THE OPERATION OF THE ADVERTISEMENTS WILL BE UNINTERRUPTED OR
ERROR-FREE; (c) DOES NOT MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS DERIVED FROM THE
ADVERTISEMENTS IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, LEAD GENERATION, INCREASE IN
BUSINESS OR OTHERWISE; AND (d) SPECIFICALLY DISCLAIMS ANY WARRANTIES THAT THE ADVERTISEMENTS WILL
FUNCTION OR ARE COMPATIBLE WITH SUCH COMPUTER HARDWARE OR SOFTWARE WITH WHICH NRT OR OTHERS MAY USE
TO USE OR ACCESS THE ADVERTISEMENTS, SUBJECT TO THE SPECIFICATIONS. NRT IS SOLELY RESPONSIBLE FOR
ENSURING THAT ANY COMPUTER HARDWARE OR SOFTWARE NRT USES IS COMPATIBLE WITH AND/OR FUNCTIONS WITH
THE ADVERTISEMENTS. 14




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##### 



20. Limitation of Liability. IN NO EVENT SHALL ANY PARTY BE LIABLE HEREUNDER
FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS, OR FOR
INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER
BASED ON CONTRACT, TORT (INCLUDING WITHOUT LIMITATION, NEGLIGENCE), WARRANTY, GUARANTEE OR ANY
OTHER LEGAL OR EQUITABLE GROUNDS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THESE LIMITATIONS SHALL SURVIVE AND APPLY NOTWITHSTANDING THE VALIDITY OF THE LIMITED
REMEDIES PROVIDED FOR IN THE AGREEMENT. THE FOREGOING LIMITATION OF LIABILITY SHALL NOT AFFECT A
PARTYS INDEMNIFICATION OBLIGATIONS UNDER SECTION 18 (Indemnification) HEREOF. 21. Assignment. Except as set forth in this Section, neither NRT or
Homestore may assign any portion of this Agreement or any licenses granted hereunder, voluntarily
or involuntarily, including without limitation by operation of law, without the prior written
consent of the other party, except that either party may assign this Agreement without the other
partys consent in the case of a merger, consolidation, or sale of all or substantially all of the
assignors assets with or to an unaffiliated third party. Any attempt to otherwise assign this
Agreement shall be null and void, except that NRT may assign this Agreement to an affiliate of NRT
in connection with a corporate reorganization; provided that (i) NRT shall remain liable as a
guarantor of the payment obligations hereunder and (ii) no such assignment shall extend NRTs
rights hereunder to third parties, including franchisees of its parent corporation. No person or
entity not a party hereto shall have any interest herein or be deemed a third party beneficiary
hereof, and nothing contained herein shall be construed to create any rights enforceable by any
other person or third party. 22.Independent Contractor. NRT and Homestore are, and will be deemed to
be, independent contractors with respect to the subject matter of this Agreement, and nothing
contained in this Agreement will be deemed or construed in any manner whatsoever as creating any
partnership, joint venture, employment, agency, fiduciary or other similar relationship between the
parties. Neither party nor any of its agents or employees shall have any right or authority to
assume or create obligation of any kind, whether express or implied, on behalf of the other party. 23. Binding Agreement. This Agreement shall be binding upon and inure to the benefit
of the parties and their respective permitted successors and assigns. 24. Captions Headings. Captions and paragraph headings used in this Agreement are for
convenience only and shall not be used to interpret any provision hereof. 25. Entire Agreement. This Agreement, together with the Exhibits, constitutes the
entire agreement and
understanding of the parties with respect to the subject matter hereof, and is intended as the
parties final expression and complete and exclusive statement of the terms thereof, superseding
all prior or contemporaneous agreements, 15




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##### 



representations, promises and understandings, whether
written or oral, and may be amended or modified only by an instrument in writing signed by both
parties. 26. Notices. Any notice required or permitted to be given hereunder shall be (a) in
writing, (b) effective on the first business day following the date of receipt, and (c) delivered
by one of the following means: (i) by personal delivery; (ii) by prepaid, overnight package
delivery or courier service; or (iii) by the United States Postal Service, first class, certified
mail, return receipt requested, postage prepaid. All notices given under this Agreement shall be
addressed, in the case of Homestore, as follows: Attn: General Counsel
Homestore Inc.
30700 Russell Ranch Road
Westlake Village, California 91362 All notices given under this Agreement shall be addressed, in the case of NRT, as follows: NRT Incorporated
339 Jefferson Road
Parsippany, NJ 07054
Attn: Bruce Zipf, President With copies to: same address
Attn: Ken Hoffert, General Counsel
Attn: Rob Campbell, Director, Electronic Marketing or to such other addresses of which the parties have been advised in writing by any of the
above-described means. Personal delivery to a party or to any officer, partner, agent, or employee
of such party at its address herein shall constitute receipt. The following shall also constitute
receipt: (i) a partys rejection or other refusal to accept notice, and (ii) the inability to
deliver to a party because of a changed address of which no notice has been received by the other
party. Notwithstanding the foregoing, no notice of change of address shall be effective until ten
(10) days after the date of receipt thereof. This Section shall not be construed in any way to
affect or impair any waiver of notice or demand herein provided. 27. Force Majeure. Notwithstanding anything to the contrary contained in this
Agreement, the failure or delay in performance by a party (other than the payment of money) shall
be excused to the extent it is caused by an event beyond that partys control, provided that the
party prevented from or delayed in rendering performance notifies the other party immediately in
writing and in detail of the commencement and nature of such cause, and provided further that such
party uses its best efforts to render performance in a
timely manner, utilizing to such end all resources reasonably required in the circumstances.
If such event continues beyond ninety (90) days, either party may terminate this Agreement. 16




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##### 



28. Governing Law. This Agreement shall be governed by and construed in accordance
with the laws of the State of California, without giving effect to any principles of conflicts of
law. With respect to any litigation arising out of or relating to this Agreement, the parties
agree that it shall be exclusively filed in and heard by the state or federal courts with
jurisdiction to hear such suits located in Los Angeles County, California and each party hereby
submits to the exclusive jurisdiction of such courts. 29. Counterparts. This Agreement may be executed in multiple counterparts, each of
which shall be deemed an original and all of which taken together shall constitute one and the same
Agreement. 30. Severability. In the event that any provision of this Agreement shall be held to
be void or unenforceable, the remaining portions shall remain in full force and effect. 31. Survival. Any provision of or obligation under this Agreement which contemplates
performance or observance subsequent to any termination or expiration of this Agreement shall
survive any such termination or expiration, and shall continue in full force and effect. In
addition, all provisions of this Agreement shall survive the termination or expiration of this
Agreement to the fullest extent necessary to give the parties the full benefit of the bargain
expressed herein and of the intent contemplated hereunder. 17




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##### 



IN WITNESS WHEREOF,each party has executed or caused its duly authorized officer to execute
this Agreement the day and year first above written. Homestore Sales Company, Inc./s/ W. Michael LongW. Michael Long, CEOHomestore, Inc./s/ Allan DaltonAllan Dalton, President & CEO of Realtor.comNRT Incorporated/s/ Bruce ZipfBruce Zipf, President
 18




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##### 



Exhibit A Examples of Positioning, Size and Font of Advertisements 19




---



##### 



|Company Showcase Enhanced
Listing
|---------------------------------



---



##### 



|Agent Control Panel
|-------------------



---



##### 



|Agent Control Panel

Reporting Property Selection
|-------------------------------------------------



---



##### 



|Agent Control Panel

Reporting Property Detail
|----------------------------------------------



---



##### 



|Agent Control Panel

Reporting Email Detailed Report
|----------------------------------------------------



---



##### 



|Find a REALTOR(r)
|-----------------



---



##### 



|Find a REALTOR(r)
|-----------------



---



##### 



|Featured Home
|-------------



---



##### 



|Featured Company/Companion
Advertisement
|----------------------------------------



---



##### 



|Animated Sign Rider
|-------------------



---



##### 



|Office Standard Listing
Enhancement
|-----------------------------------



---



##### 



Exhibit B Featured Home Zip Code Slots 20




---



##### 



[*]
Featured Homes
    
    
    
    Slot 1 Office Assignment
    
    
    
    Slot 2 Office Assignment
    
    
    
    Slot 3 Office AssignmentZip
    
    
    State
    
    
    
    County
    
    
    
    Community
    
    
    
    Tier
    
    
    
    Rank
    
    
    
    Value
    
    
    
    Slots
    
    
    
    Office
    
    
    
    PC
    
    
    
    Oracle#
    
    
    
    #
    
    
    
    Office
    
    
    
    PC
    
    
    
    Oracle#
    
    
    
    #
    
    
    
    Office
    
    
    
    PC
    
    
    
    Oracle#
    
    
    
    #[*]
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]
    
    
    
    
    [*]




---



##### 



Exhibit C Desired Zip Code Slots 21




---



##### 



Desired Zip Code Slots[*]
    
    [*]
    
    [*]




---



##### 



Exhibit D Companion Advertisement MSAs 22




---



##### 



NRT Featured Company Availability Market
    
    
    Companion AdsLOC
    
    Market
    
    
    Tier
    
    
    (up to 20%)[*]
    
    
    [*]
    
    
    
    [*]
    
    
    
    [*]




---



##### 



Exhibit E HSC Retail Rates 23




---



##### 



Office Standard HLC range
    
    
    AA
    
    
    A
    
    
    B
    
    
    C0
    
    3
    
    $
    102
    
    
    $
    97
    
    
    $
    90
    
    
    $
    854
    
    10
    
    $
    173
    
    
    $
    163
    
    
    $
    153
    
    
    $
    14411
    
    25
    
    $
    341
    
    
    $
    320
    
    
    $
    301
    
    
    $
    28326
    
    50
    
    $
    518
    
    
    $
    487
    
    
    $
    458
    
    
    $
    43051
    
    75
    
    $
    735
    
    
    $
    691
    
    
    $
    649
    
    
    $
    61176
    
    100
    
    $
    1,011
    
    
    $
    950
    
    
    $
    893
    
    
    $
    839101
    
    250
    
    $
    1,267
    
    

    $
    1,191
    
    
    $
    1,120
    
    
    $
    1,053251
    
    500
    
    $
    1,902
    
    
    $
    1,789
    
    
    $
    1,681
    
    
    $
    1,580501
    
    750
    
    $
    2,851
    
    
    $
    2,680
    
    
    $
    2,519
    
    
    $
    2,368751
    
    1000
    
    $
    3,610
    
    
    $
    3,394
    
    
    $
    3,190
    
    
    $
    2,9991000
    
    +
    
    $
    4,650
    
    
    $
    4,370
    
    
    $
    4,109
    
    
    $
    3,862
 Animated Sign Rider HLC range
    
    
    AA
    
    
    A
    
    
    B
    
    
    C0
    
    3
    
    $
    121
    
    
    $
    113
    
    
    $
    107
    
    
    $
    1004
    
    10
    
    $
    286
    
    
    $
    268
    
    
    $
    253
    
    
    $
    23811
    
    25
    
    $
    573
    
    
    $
    539
    
    
    $
    506
    
    
    $
    47626
    
    50
    
    $
    858
    
    
    $
    806
    
    
    $
    758
    
    
    $
    71351
    
    75
    
    $
    1,139
    
    
    $
    1,070
    
    
    $
    1,007
    
    
    $
    94676
    
    100
    
    $
    1,431
    
    
    $
    1,345
    
    
    $
    1,265
    
    
    $
    1,189101
    
    250
    
    $
    1,979
    
    
    $
    1,860
    
    
    $
    1,748
    
    
    $
    1,643251
    
    500
    
    $
    3,142
    
    
    $
    2,952
    
    
    $
    2,775
    
    
    $
    2,609501
    
    750
    
    $
    4,364
    
    
    $
    4,102
    
    
    $
    3,856
    
    
    $
    3,625751
    
    1000
    
    $
    5,682
    
    
    $
    5,341
    
    
    $
    5,020
    
    
    $
    4,7191000
    
    +
    
    $
    7,316
    
    
    $
    6,877
    
    
    $
    6,465
    
    
    $
    6,076
 Featured Company (companions) Market
    
    PriceAA
    
    $
    24,805A
    
    $
    12,341B
    
    $
    5,676C
    
    $
    2,707
 Featured Homes Market
    
    Price3
    
    $
    1,999.002
    
    $
    849.001
    
    $
    349.00




---



##### 



Exhibit F Technical Standards and Procedures 24




---



##### 



REALTOR.com
® Technical Standards and Procedures Please adhere to the following new HTML Guidelines when creating your
Custom Ad Copy. To better serve both professionals and
consumers, REALTOR.com®
reserves the right to remove or modify any HTML tags that may disrupt the
integrity of REALTOR.com®, without notification. REALTOR.com HTML
Guidelines SAFE HTML elements:
    
    
    
    UNSAFE HTML elements: <a>...</a>
    
    
    
     <applet>...</applet> <area>
    
    
    
     <body>...</body> <b>...</b>
    
    
    
     <embed> <big>...</big>
    
    
    
     <head>...</head> <blink>...</blink>
    
    
    
     <html>...</html> <blockquote>...</blockquote>
    
    
    
     <form>...</form> <br>
    
    
    
     <base>...</base> <div>...</div>
    
    
    
     <iframe> <em>...</em>
    
    
    
     <ilayer> <h1>...</h1>
    
    
    
     <input> <h2>...</h2>
    
    
    
     <frame> <h3>...</h3>
    
    
    
     <frameset>...</frameset> <h4>...</h4>
    
    
    
     <layer>...</layer> <h5>...</h5>
    
    
    
     <link> <h6>...</h6>
    
    
    
     <meta> <i>...</i>
    
    
    
     <object>...<object> <img>
    
    
    
     <script>...</script> <li>...</li>
    
    
    
     <select>...</select> <map>...</map>
    
    
    
     <style>...</style> <marquee>...</marquee>
    
    
    
     <textarea>...</textarea> <ol>...</ol>
    
    
    
     <title>...</title> <p>...</p>
    
    
    
     window.open <small>...</small> <ul>...</ul> <strong>...</strong> <sub>...</sub> <sup>...</sup> <table>...</table> <td>...</td> <th>...</th> <tr>...</tr> <u>...</u>




---



##### 



Exhibit G NRT Trademark Guidelines 25




---



##### 



SOTHEBYS
INTERNATIONAL REALTY SOTHEBYS
INTERNATIONAL REALTY®
IDENTITY STANDARDS
MANUAL Sothebys International Realty Affiliates, Inc.
    
    November 2004




---



##### 



CONTENTS SECTION I3
    
    
    INTRODUCTIONSECTION 25
    
    
    THE SOTHEBYS INTERNATIONAL REALTY®
TRADEMARKS6
    
    
    Legal Disclaimers6
    
    
    Using The Sothebys International Realty®
Name In Text7
    
    
    Using The Sothebys International Realty®
Name With Your Business Name8
    
    
    Uses On The InternetSECTION 313
    
    
    THE SOTHEBYS INTERNATIONAL REALTY®
AFFILIATE LOGO LOCK-UP14
    
    
    Preferred Logo15
    
    
    Online Usage16
    
    
    Your Companys Icon17
    
    
    Color18
    
    
    Minimum Size And Clear Space19
    
    
    Misuse




---



##### 



CONTENTS SECTION 421
    
    
    SIGNAGE22
    
    
    Yard Signs23
    
    
    Riders24
    
    
    Open House Signs25
    
    
    Building SignsSECTION 527
    
    
    STATIONERY28
    
    
    Letterhead30
    
    
    Envelope31
    
    
    Business Cards34
    
    
    Name BadgeSECTION 635
    
    
    ADVERTISING36
    
    
    Display And Classified AdsSECTION 737
    
    
    APPROVED VENDORS AND CONTACT INFORMATION




---



##### 



1. INTRODUCTION WELCOME TO THE SOTHEBYS INTERNATIONAL REALTY® SYSTEM. THIS IDENTITY STANDARDS
MANUAL IS DESIGNED TO GUIDE YOU IN THE CORRECT AND CONSISTENT USE OF ONE OF OUR
MOST VALUABLE ASSETS:THE COLLECTION OF BRANDED ELEMENTS THAT HELP DEFINE AND
DIFFERENTIATE THE SOTHEBYS INTERNATIONAL REALTY® SYSTEM. THIS IDENTITY MANUAL
WILL HELP YOU UNDERSTAND HOW TO USE THE SOTHEBYS INTERNATIONAL REALTY® LOGO,
AS WELL AS HOW TO APPLY THE BRAND ELEMENTS ACROSS A WIDE RANGE OF COMMUNICATION
MATERIALS USED IN BRAND MARKETING. ADDITIONALLY, THE STANDARDS ENSURE THAT YOUR
RELATIONSHIP WITH SOTHEBYS INTERNATIONAL REALTY AFFILIATES, INC. WILL BE
CLEARLY DELINEATED IN ALL COMMUNICATIONS.




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I. INTRODUCTION Whether you are running an ad, hanging a sign, creating a brochure or handing
out a business card, you have the opportunity to communicate the distinctive
qualities that define the Sothebys International Realty® brand. The full
measure of the brand will be built not only through your interaction with
customers, but incrementally, ad by ad, web page by web page, sign by sign. Each
element of communication reinforces what theSothebys International Realty®
brand represents. As an established real estate professional,you already know the value of a
strong brand in the crowded real estate brokerage industry. Success is based as
much on reputation as it is on the perception of your name. TheSothebys
International Realty® brand carries with it a centuries-old tradition of
quality and service that began with the venerable auction house established in
1744. Well-defined brands help shape the way customers think and feel about your
business even before they walk in the door or respond to an advertisement.
Though an existing brokerage name may be familiar to customers in a local or
regional market, being affiliated with a global brand brings to your brokerage
all the positive associations and brand equity that are part of the Sothebys
International Realty® brand. In addition, your company benefits from all the
marketing done by Sothebys International Realty Affiliates, Inc., wherever the
name appears. TheSothebys International Realty® service marks, trademarks and logotypes are
licensed by Sothebys International Realty Licensee Corporation, a subsidiary of
Cendant Corporation who, in turn, licenses these marks to Sothebys
International Realty Affiliates, Inc. You are authorized to use the marks
pursuant to your franchise agreement with Sothebys International Realty
Affiliates, Inc. Each company granted permission to use the marks is required to
protect them by adhering to the standards and regulations set forth in this
Identity Manual. THIS IDENTITY MANUAL IS PART OF THE POLICY AND PROCEDURES MANUAL. The standards on the following pages must be adhered to without variation. You
are required to use our approved suppliers (see Section 7) for all your
materials, including stationery, business cards, yard signs, etc. They are
familiar with the standards for using the marks and will afford you optimum
purchasing efficiencies. If a situation should arise that requires any departure
from the standards in this Identity Manual, prior approval in writing must be
obtained from Sothebys International Realty Affiliates, Inc. INTERNATIONAL MASTER FRANCHISORS AND FRANCHISEES If you are an international master franchisor or franchisee, the applicable
identity standards may be different. Please contact your master franchisor for
the applicable identity standards for your country. 4




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2. THE SOTHEBYS INTERNATIONAL REALTY® TRADEMARKS OUR TRADEMARKS ARE AMONG OUR MOST IMPORTANT ASSETS. THEY REPRESENT OUR COMPANY
AND OUR BRAND TO THE WORLD. AS SUCH, CORRECT AND CONSISTENT USE IS CRITICAL TO
MAINTAINING THE PRESTIGIOUS REPUTATION ASSOCIATED WITH THE SOTHEBYS
INTERNATIONAL REALTY® BRAND. THIS SECTION DESCRIBES THE CORRECT USE OF OUR
TRADEMARKS. TAKE CARE TO FOLLOW THIS GUIDE CAREFULLY TO ENSURE PROPER USE IN ALL
APPLICATIONS. 5




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2. THE SOTHEBYS INTERNATIONAL REALTY® TRADEMARKS Using The Sothebys International Realty® Name With Your Business Name When you become a Sothebys International Realty® affiliate, your business
will operate under a business name or DBA (which stands for doing business
as) that combines your business name and the Sothebys International Realty®
name. For example: Smyths & Jones Sothebys International Realty You may not abbreviate the Sothebys International Realty® name. Your company
name must be pre-approved by Sothebys International Realty Affiliates, Inc. It
should provide clear identity, and should never cause confusion with other
offices or firms, or refer to a geographic area or imply a national scope. Also,
your business name should not use any word or name that denotes any brand
segmentation of the marks or categorization based upon luxury, quality,
preeminence or similar categorization. For example, National Real Estate, Colorado Realty or United States Real Estate
Associates would be inappropriate and confusing when used as your company name
along with the Sothebys International Realty® trademark. Premier Sothebys International Realty® would be inappropriate because it
would tend to segment or categorize the brand. When referring to your business name in text, you should consult the specific
guidelines provided in this Identity Manual. For example, when referring to your
business name in text, you should not use the registered trademark symbol (®).
The Sothebys International Realty® name, with your trade name, should always
be written out completely. Legal Disclaimers MINIMUM REQUIRED DISCLAIMERS Every piece of printed literature given directly to consumers (i.e., brochures,
postcards), excluding stationery, business cards, listing ads and classified
ads, must contain the following legal disclaimer, set in approximately 6-point
type using Gill Sans typeface:  ®, and SM are licensed trademarks to Sothebys International
Realty Affiliates, Inc. An Equal Opportunity Company. Equal Housing
Opportunity. Each Office Is Independently Owned And Operated, Except
Offices Owned And Operated By NRT Incorporated. For stationery, business cards, listing ads, classified ads and all signage, the
following Minimum Required Disclaimer must be used:  Each Office Is Independently Owned And Operated. If a piece such as a flyer, door hanger or postcard is to be distributed to
consumers, precede the previously mentioned legal disclaimers with:  If your property is listed with a real estate broker, please disregard. It
is not our intention to solicit the offerings of other real estate
brokers. We are happy to work with them and cooperate fully. Every piece of broadcast communication (i.e., radio and TV commercials, locally
produced TV shows) used by affiliates must contain:  (Your DBA Name) Sothebys International Realty. Each Office Is
Independently Owned And Operated, Except Offices Owned And Operated By NRT
Incorporated. Sothebys International Realty® is a registered trademark. The use of the Sothebys International Realty® name or logo is not permitted
on checks or purchase orders without the appropriate Minimum Required
Disclaimer. Also, remember that for all uses of theSothebys International
Realty® name or logo, you must comply with all of the guidelines set forth in
this Identity Manual. Please refer to page 11 for Minimum Required Disclaimers on Internet usages. 6




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2.THE SOTHEBYS INTERNATIONAL REALTY®TRADEMARKS Using The Sothebys International Realty® Name In Text When referencing theSothebys International Realty® brand name separately from
your business, the name must always be accompanied by the ® symbol. You may
not refer to the brand as Sothebys alone or attach International Realty to
any other name. You should not abbreviate the words Sothebys International
Realty® or our corporate name Sothebys International Realty Affiliates, Inc. When referring to Sothebys International Realty Affiliates, Inc. or your
business name in text, do not use the registered trademark symbol (®). The
Sothebys International Realty® name, with your trade name, must be written
out completely. Do not use the registered symbol when using your business name (i.e., Smythe &
Jones Sothebys International Realty). CORRECT USES OF OUR NAME IN TEXT:  Our tradition makes the Sothebys International Realty® brand a
quintessential real estate brand.Smythe & Jones Sothebys International Realty operates offices in
Ridgewood, New Jersey.Sothebys International Realty Affiliates, Inc. maintains its
international headquarters in Parsippany, New Jersey. INCORRECT USES OF OUR NAME IN TEXT:  Do not use the brand name as a noun
e.g. Sothebys International Realty® has offices in over 40 states.Do not abbreviate Sothebys International Realty
e.g. Smythe & Jones SIRDo not use the ® symbol in your business name
e.g. Smythe & Jones Sothebys International Realty®Do not abbreviate your business name
e.g. Sj Sothebys International Realty When referencing SOTHEBYSREALTY.COM, it must always appear in lower case bold
with no spaces, as demonstrated here:  We invite you to visit SOTHEBYSREALTY.COM, where we bring the luxury real
estate market to your home. Failure to use a registered trademark in the correct manner may lead to the loss
of its status as a protected mark. Therefore, careful consideration must be
taken to ensure that our trademarks are used correctly in all applications. TYPOGRAPHY The only approved typefaces that may be used are Gill Sans and Minion families
of fonts. These are not the fonts for the Sothebys International Realty®
Affiliate Logo Lock-up, which is a custom-designed illustration. These fonts
should be used as supporting typefaces when creating ads, brochures and other
printed materials. 7




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2. THE SOTHEBYS INTERNATIONAL REALTY® TRADEMARKS You will be provided with a proprietary Logo Lock-up consisting of the Sothebys
International Realty® Logo and a unique type treatment for your business name.
Existing logos or type treatment may not be used. Please refer to Section 3 of this Identity Manual for details about the proper
use of the Logo Lock-up. The Sothebys International Realty® Logo is the core element in the Sothebys
International Realty® Affiliate Logo Lock-up. While it appears to be rendered
in a commercially available typeface, it is a specially created illustration
that should not be re-created. When you become a member of the Sothebys
International Realty® system, you are legally obligated to adhere to the exact
and correct use of our trademarks. Many common items such as stationery, yard signs and personal promotion
literature can only be purchased with company-specific, imprinted information.
When utilizing brochures or pre-printed presentation materials that do not have
company-specific imprinted information, you must use the die-cut feature for
insertion of a business card (when available) to ensure that your company name
is displayed in the materials. Depending on the item, the Minimum Required
Disclaimers (see page 6) must always appear in upper and lower case Gill Sans
type style each time your company name appears in conjunction with the Sothebys
International Realty® name or any mark. Uses On The Internet Whether youre creating a site for your company, your team or yourself, you must
follow our corporate name and trademark guidelines. In addition, company and
office Web sites must comply with this Identity Manual. This section uses a fictional company in Parsippany, NJ (Your Team Sothebys
International Realty), a fictional Sales Associate (Jane Smith) and a fictional
Internet Service Provider (ISProv) to show you how all these guidelines apply
on the Web. ESTABLISHING WEB ADDRESSES When most people refer to the address of a Web site, theyre talking about its
domain name. In order to connect a particular domain name to your Web site,you
must first register that name, pay a registration fee, and provide certain
administrative and technical contact information. See http://www.internic.net/regist.html for a complete list of accredited
registrars. If you are establishing a Web address for a company or office site, and intend
to use the Sothebys International Realty® brand name in that address, make
sure you do so correctly. 8




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2. THE SOTHEBYS INTERNATIONAL REALTY® TRADEMARKS IN YOUR DOMAIN NAME, YOU MAY USE: Your full, approved company name, for example:  www.yourteamsothebysrealty.com
http://www.isprov.com/yourteamsothebysrealty A modification of your approved company name*, for example:  www.yourteam.com
www.yteam.com
www.yourteam-sothebysrealty.com
www.yourteamsothebysrealty.com
http://www.isprov.com/yourteam
http://www.isprov.com/yteam *Note that any abbreviation of the Sothebys International Realty® name is
acceptable in the context of a domain name only, NOT in the content of a Web
site. All other references to the brand name must always spell out the Sothebys
International Realty® name correctly, and must use the fully-approved company
name (i.e., Your Team Sothebys International Realty). GEOGRAPHIC IDENTIFIERS With a large number of franchised brokers and sales associates around the world,
its inevitable that some companies and individuals will have duplicate names.
Locally this isnt a problem, but on the Web it can be challenging. If you are creating a company or office Web site, and duplication of names is a
concern for you, you may want to include your geographic location (city and
state) in your domain name. THESE EXAMPLES ARE ACCEPTABLE:  www.yourteamsothebysinternationalrealtynewyorkny.com
www.yourteamsothebysrealtynewyorkny.com
www.yourteamnewyorkny.com
www.isprov.com/yourteamsothebysinternationalrealtynewyorkny
www.isprov.com/yourteamnewyorkny THESE EXAMPLES ARE NOT ACCEPTABLE:  www.sothebysinternationalrealtynewyorkny.com
www.isprov.com/sothebysinternationalrealtynewyorkny If you intend to use the words Sothebys International Realty with a
geographic identifier in your domain name, you may refer to the Sothebys
International Realty® brand ONLY if you include your company name, for
example:  www.yourteamsothebysinternationalrealtynewyorkny.com 9




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2. THE SOTHEBYS INTERNATIONAL REALTY® TRADEMARKS AVOIDING CONFUSION It is important to avoid confusion between Sothebys International Realty
Affiliates, Inc. and its franchisees and sales associates, and to distinguish
theSothebys International Realty® brand from other real estate brands. This means that in your domain name, you should never separate the Sothebys
International Realty® brand name from the rest of your address by placing it
between two dots or between two slashes. UNACCEPTABLE ADDRESSES MIGHT INCLUDE:  www.sothebysinternationalrealty.yourteam.com
www.yourteam.com/sothebysinternationalrealty/ INFORMATION ACCURACY You are solely responsible for the information and other content that you choose
to make available on your Web site, SOTHEBYSREALTY.COM or on any other Web site
or online service. Accordingly, you should carefully consider what information
and other content is permissible to be reproduced and displayed in accordance
with applicable trademark, copyright, patent and other laws. In addition, you
must adhere to all restrictions (including Sothebys International Realty®
system restrictions and applicable local laws) governing the accuracy and
presentation of advertising and the promotion of your business on the Internet
and through all other online services. Refer to Section 3 for guidelines on the use of the Sothebys International
Realty® Affiliate Logo Lock-up on the Internet. 10




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2. THE SOTHEBYS INTERNATIONAL REALTY® TRADEMARKS BRAND USAGE GUIDELINES In addition to following corporate guidelines in creating your Web address, you
must also represent the Sothebys International Realty® brand correctly in the
actual content of your site. All of the rules regarding the use of the Sothebys
International Realty® name should be applied to your Web site. MANDATORY DISCLAIMERS Office,company, team and individual Web sites must contain disclaimers on every
page. Disclaimers are most often found at the bottom of the page. Make sure each of your pages includes the following:  "Ó 2004 [or current year] Sothebys International Realty® Affiliates,
Inc. Sothebys International Realty® is a registered trademark licensed
to Sothebys International Realty Affiliates, Inc. Equal Housing
Opportunity. Each Office Is Independently Owned And Operated, Except
Offices Owned And Operated By NRT Incorporated. ONLINE ADVERTISING Any Web presence is considered online advertising. This means that your content
is subject to many regulations, and should be carefully considered before being
made public. You are solely responsible for the information and other content that you make
available anywhere on the Web. This includes SOTHEBYSREALTY.COM and your own
business Web site. Make sure you comply with the following:  As discussed at length earlier in this section, your site must use the
Sothebys International Realty® marks correctly and consistently.Make sure you have permission to reproduce and display content (as well as
any artwork and graphic images), in accordance with applicable trademark,
copyright, patent and other laws.Follow all regulations governing the accuracy and presentation of
advertising and the promotion of your business on the Web. This includes
local laws and, for company and office sites, be sure to follow the
restrictions of Sothebys International Realty Affiliates, Inc. As a Sothebys International Realty® franchisee,you may request a link from
SOTHEBYSREALTY.COM to your company or office Web site. Sothebys International
Realty Affiliates, Inc. reserves the right to disapprove and deny access to any
franchisee whose Web site contains content which violates this Identity Manual
or otherwise threatens to damage the Sothebys International Realty® service
mark, and may include suspension from any awards program. 11




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2. THE SOTHEBYS INTERNATIONAL REALTY® TRADEMARKS SUBMITTAL FOR APPROVAL In order to be listed on SOTHEBYSREALTY.COM and any other Sothebys
International Realty® Web sites, all company and office Web sites must first
be submitted for approval to the Franchise Administration Department. A team or individual site does not need to be submitted to the Franchise
Administration Department, but should be reviewed by the managing broker. The
broker is responsible for ensuring that all sites associated with his or her
office comply with legal and trademark regulations. To submit a company or office Web site for approval, follow these steps:  1.
    Contact the Franchise Administration Department via email at
compliance@sothebysrealty.com.2.
    If the Web address or the content of the site is not approved,your office
will be notified via email of any errors to be addressed.3.
    Correct the errors and resubmit to the Franchise Administration
Department.4.
    Upon approval, the Web address will be entered into our database. This
database is refreshed daily, Monday through Saturday. On the next refresh,
the Web address will be uploaded to appear on SOTHEBYSREALTY.COM. EMAIL SIGNATURES Email is a primary form of communication for Sothebys International Realty®
affiliates. Therefore, consistent representation for our identity is
important.The purpose of the email signature is to provide easy access to
contact information for your customers, as well as important information
regarding confidentiality. A recommended email signature content and format is
shown here: Jonathan Smythe
Senior Real Estate Consultant
jonathan.smythe@smythejonessothebysrealty.com Smythe & Jones Sothebys International Realty 123 Street Address, Suite 1700
Anytown ST 10000
t 212.555.1234 f 212.555.4321 c 917.555.1234 Notice of confidentiality: This transmission contains information that may be
confidential and that may also be proprietary; unless you are the intended
recipient of the message (or authorized to receive it for the intended
recipient), you may not copy, forward, or otherwise use it, or disclose its
contents to anyone else. If you have received this transmission in error, please
notify us immediately and delete it from your system. 12




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3. THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP A SPECIAL LOGO HAS BEEN CREATED TO REPRESENT YOUR AFFILIATION WITH SOTHEBYS
INTERNATIONAL REALTY AFFILIATES, INC. TO MAINTAIN THE PRESTIGIOUS REPUTATION
ASSOCIATED WITH THE SOTHEBYS INTERNATIONAL REALTY® BRAND AND YOUR LOCAL
BRAND, CONSISTENT USE OF THE LOGO LOCK-UP IS IMPERATIVE. IN THIS SECTION,
SPECIFIC GUIDELINES FOLLOW THAT EXPLAIN THE PROPER USE OF THE LOGO. ALWAYS REFER
TO THE GUIDELINES WHEN PREPARING ARTWORK FOR COMMUNICATION MATERIALS. 13




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3. THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP Preferred Logo The preferred Sothebys International Realty® Logo Lock-up will be either a
1-line, 2-line or 3-line version depending on the length of your DBA. Once this
is determined, a Logo Lock-up will be created for you. You must always use this
version of the Sothebys International Realty® Logo Lock-up in either its
horizontal or vertical configuration. YOUR AFFILIATE LOGO LOCK-UP WILL BE A
CUSTOM-DESIGNED ILLUSTRATION. YOU MAY NEVER ATTEMPT TO ALTER, REPLICATE OR
CREATE YOUR OWN VERSION. Visually, a 50/50 size relationship must be maintained between the Sothebys
International Realty® Logo and your companys DBA. You must never alter this
relationship. If your existing company logo contains an icon that has regional
equity, it may be incorporated into your Sothebys International Realty®
Affiliate Logo Lock-up in approved or accepted applications (see page 16). 1-LINE DBA The length of the DBA must never be longer than the word Sothebys in the
Sothebys International Realty® Logo. The x-height of the letters in the DBA
can never exceed the cap-height of the word Sothebys in the Sothebys
International Realty® Logo. [LOGO] 1-line DBA Affiliate Logo Lock-up 2-LINE DBA The length of the DBA must never be longer than the word Sothebys in the
Sothebys International Realty® Logo. The measurement from the top of the
cap-height of the first word to the baseline of the second must never exceed the
height measured from the cap-height of the word Sothebys to the baseline of
the words International Realty in the Sothebys International Realty® Logo. [LOGO] 2-line DBA Affiliate Logo Lock-up 3-LINE DBA The length of the DBA must never be longer than the word Sothebys in the
Sothebys International Realty® Logo.The measurement from the top of the
cap-height in the first word to the baseline of the last word can never exceed a
measurement 2.25 times the height of the S in the Sothebys International
Realty® Logo. [LOGO] 3-line DBA Affiliate Logo Lock-up 14




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3. THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP Online Usage The Logo Lock-up must be used correctly and consistently in the online space to
maintain the premium quality standards established by this Identity Manual. The Sothebys International Realty® Logo must remain proportional for online
applications. When presented online, the Sothebys International Realty® Logo should never
be smaller than 50 pixels high from the endpoints of the center rule. In order to maintain the integrity of the Sothebys International Realty®
Logo, a minimum amount of clear space should surround the logo on Web sites or
other online usage. The minimum amount of clear space that should surround the
logo should be greater than or equal to the dimension of the vertical capital
S in the Sothebys International Realty® Logo. [LOGO] Online Affiliate Logo Lock-up Minimum Size [LOGO] Online Surrounding Clear Space 15




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3. THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP Your Companys Icon If there is equity in your current logo in your business market, you may
incorporate an icon derivative of your current logo in the Sothebys
International Realty® Affiliate Logo Lock-up. USE OF ANY ICON, AND THE SIZE
AND ELEMENTS CONTAINED IN YOUR ICON, ARE SUBJECT TO THE PRIOR APPROVAL OF
SOTHEBYS INTERNATIONAL REALTY AFFILIATES, INC. Shown here is the general area that may be dedicated to your approved icon and
its relationship to the Sothebys International Realty® Logo. Please note that
your logo is included in the space attributed to your business name for purposes
of maintaining the 50/5O size relationship. In the vertical 2-line Logo Lock-up, your companys icon height cannot exceed
the distance from the top of the capital S in Sothebys to the baseline of
International Realty, must align horizontally with the imaginary line that
runs through the mid-point of your DBA, and must maintain a distance of at least
the cap-height of the S in Sothebys between your DBA and the icon. In the horizontal Logo Lock-up, your companys icon aligns horizontally with the
imaginary line that runs through the mid-point of your DBA. The space between
your icon and your DBA is equal to half the height of the capital S in the
Sothebys International Realty® Logo. [LOGO] Vertical 2-line DBA Affiliate Logo Lock-up with Icon [LOGO] Horizontal 2-line DBA with Icon 16




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3. THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP COLOR The distinctive and elegant color of your Affiliate Logo Lock-up helps
distinguish your communications. You must follow the standards for color exactly
when producing your own material. [IMAGE]
    
    [IMAGE]Sathebys International
    
    Sathebys InternationalRealty® Blue
    
    Realty® Dark Gray
 In lieu of the specific blue and gray colors indicated throughout this manual,
you may use the PANTONE® colors listed, the standards for which are shown in
the current edition of the PANTONE formula guide. The colors shown on this page and throughout this manual have not been evaluated
by Pantone, Inc. for accuracy and may not match the PANTONE Color Standards. Pantone® is the property of Pantone, Inc. 17




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3. THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP MINIMUM SIZE AND CLEAR SPACE The Affiliate Logo Lock-up must be clearly visible wherever it appears,
therefore the logo should not appear in sizes smaller than one inch in height
for the vertical Logo Lock-up and 1.25 inches in length for the horizontal Logo
Lock-up. The Affiliate Logo Lock-up must never be obstructed from view by distracting
graphics or images. Always maintain a minimum clear space around the logo as
exhibited here. [LOGO] Vertical 2-line DBA Affiliate Logo Lock-up Minimum Size [LOGO] Horizontal 2-line DBA Affiliate Logo Lock-up Minimum Size [LOGO] Vertical 2-line DBA Surrounding Clear Space [LOGO] Horizontal 2-line DBA Surrounding Clear Space 18




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3. THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP MISUSE [LOGO] Do not change the font for the DBA [LOGO] Do not change the scale of the logo elements [LOGO] Do not rearrange the logo elements [LOGO] Do not reverse logo elements separately [LOGO] Do not use the DBA without the Sothebys International Realty® Logo [LOGO] Do not add anything to the logo [LOGO] Do not change the logo color [LOGO] Do not delete the rule [LOGO] Do not rotate the logo [LOGO] Do not scale the logo disproportionately 19




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4. SIGNAGE FIRST IMPRESSIONS ARE CRITICAL. SIGNAGE REPRESENTS THE FIRST POINT OF CONTACT
FOR THE MAJORITY OF YOUR CUSTOMERS, THEREFORE THE DESIGN OF YOUR SIGNAGE AND ITS
CONSISTENT REPRODUCTION IS IMPERATIVE. Signage must be ordered from a Sothebys International Realty®
approved vendor. For a list of approved vendors, see Section 7. 20




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4. SIGNAGE YARD SIGNS The standard yard sign consists of a square blue panel with white type and
square corners. The size of the overall sign is 24 wide by 24 tall. The diagram shown here demonstrates the correct proportions and sizes for all
yard sign design elements. The Minimum Required Disclaimer (see page 6) must appear on the yard sign as
shown. DBA:
Logo Lock-up PHONE NUMBER:
Font: Gill Sans Regular WEB ADDRESS:
Font: Gill Sans Regular DISCLAIMER:
Font: Gill Sans Regular OPTIONAL YARD SIGNS (Pg.22) Optional yard signs have been developed incorporating agent names into the
signage.The size of the overall sign is 24 wide by 30 tall to allow for the
addition of names.They allow for either one or two agent names and contact
numbers, with and without icons. If you do not see an appropriate option here
consult our Corporate Marketing Department. The minimum required disclaimer (see page 6) must appear on the yard sign as
shown. DBA:
Logo Lock-up PHONE NUMBERS:
Font: Gill Sans Regular AGENT NAMES:
Font: Minion WEB ADDRESS:
Font: Gill Sans Regular DISCLAIMER:
Font: Gill Sans Regular [LOGO] 2-line DBA Affiliate Logo Lock-up [LOGO] 2-line DBA Affiliate Logo Lock-up with Icon 21




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4. SIGNAGE OPTIONAL YARD SIGNS (contd.) [LOGO] 1 Agent and 2-line DBA Affiliate Logo Lock-up [LOGO] 1 Agents and 2-line DBA Affiliate Logo Lock-up with Icon [LOGO] 2 Agents and 2-line DBA Affiliate Logo Lock-up [LOGO] 2 Agents and 2-line DBA Affiliate Logo Lock-up with Icon 22




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4. SIGNAGE RIDERS Message riders can be used on the top or bottom of the yard sign. Copy for
standard riders begins four inches from the left edge and is flush left. All
riders are six-inch-high panels with square corners. The standard rider is 24
inches wide. Twelve-inch and 36-inch riders are also available from our approved
vendors. The rider width must match the yard sign width. TOP-OF-SIGN RIDERS Top-of-sign riders are always Sothebys International Realty® Blue with type
reversing to white. These should always refer to an action being taken on behalf
of the sale of the property. Standard signs are available for commonly used
riders (i.e., Sold, Under Contract). Custom riders can be created following
these guidelines. BOTTOM-OF-SIGN RIDERS Bottom-of-sign riders are always Sothebys International Realty® Blue with
type reversing to white. These should always refer to an agent, phone number or
feature of the house. Again, standard signs are available from the approved
vendors. Customized signs can be created following these guidelines. SOLD Top-of-Sign Rider  Single Word Font: Gill Sans Bold
Size: 120 pt
Tracking: 100/1000em UNDER CONTRACT Top-of-Sign Rider-Multiple Words Font: Gill Sans Bold
Size: 60 pt
Tracking 100/1000em Waterfront Bottom-of-Sign Rider  One Line Font: Minion
Size: 85 pt
Tracking 10/1000em Jonathan Smythe
123 456 8790 Bottom-of-Sign Rider-Two Lines FIRST LINE:
Font: Minion
Size: 85 pt
Tracking: 10/1000em SECOND LINE: Font: Gill Sans Regular
Size: 60 pt
Tracking: 10/1000em 23




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4. SIGNAGE OPEN HOUSE SIGNS The open house sign is similar to the standard yard sign. The diagram at right
illustrates the correct design elements for the open house sign. The Minimum Required Disclaimer (see page 6) must appear on the open house sign. The open house sign is also available as a rider (see page 23). DBA:
Logo Lock-up OPEN HOUSE:
Font: Gill Sans Bold DISCLAIMER:
Font: Gill Sans Regular [LOGO] 24




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4. SIGNAGE BUILDING SIGNS Horizontal and vertical format signs have been designed to provide maximum
flexibility for a variety of application requirements. Building signs have been
established in halo illuminated, internally illuminated, face illuminated and
non-illuminated letters. Your building or city may have different requirements.
It is therefore recommended that you consult with one of our approved vendors to
explore your options. Specific measurements are not given because the size of sign you will require
will vary depending on your location, the size of your office, local zoning
requirements and so on. The designs are based on a grid system, which can be
enlarged proportionally to suit your specific needs. Building signs contain three pieces of information  the Sothebys International
Realty® Logo, the Affiliate name and the Minimum Required Disclaimer. You must
use the Logo Lock-up we provide to you which maintains a 50/50 visual
relationship between the Sothebys International Realty® logo and the
affiliate name. Note: No slogans, telephone numbers, marks or other words may appear on the
building sign. Any variations from these specifications must be submitted to
Sothebys International Realty Affiliates, Inc. for approval. REQUIRED DISCLAIMER The Minimum Required Disclaimer (see page 6) must appear on the building sign,
aligned left with the vertical rule and displayed in Gill Sans upper and lower
case in white. ELECTRICAL REQUIREMENTS Electrical wiring is another vital factor in planning the construction of your
sign, which should adhere to national industry standards. For example, there are
great differences in cost and quality of ballast, which must be Underwriters
Laboratories (U/L) approved with U/L-approved waterproofing and pure aluminum
weatherproof raceways. All wiring and wiring systems must be pure U/L-approved
copper. [LOGO] Square [LOGO] Square with Icon [LOGO] Horizontal: Long Format [LOGO] Horizontal: Long Format with Icon 25




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4.SIGNAGE BUILDING SIGNS (contd.) [LOGO] Face illuminated Logotype and Text [LOGO] Non-illuminated [LOGO] Halo Illuminated Logotype and Face Illuminated Text [LOGO] Internally Illuminated 26




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5. STATIONERY THE DESIGN OF OUR STATIONERY REFLECTS THE SOPHISTICATED IMAGE OF THE BRAND.
SPECIFIC PAPER AND PRINTING GUIDELINES ARE PROVIDED, AND MUST BE FOLLOWED
CAREFULLY TO ENSURE CONSISTENCY AND QUALITY REPRODUCTION. Approved vendors must be used for all stationery. See Section 7. 27




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5. STATIONERY LETTERHEAD Our letterhead design continues the sophistication established for our
stationery system. SIZE 8.5 X 11 PAPER Cranes Crest, 100% Cotton Pearl White Wove, 28# INK Letterhead can only be printed in Sothebys International Realty® Blue and
Dark Gray with the Sothebys International Realty® Logo printed in Sothebys
International Realty® Blue. Complete color specifications can be found on page
17. DESIGN Your letterhead design may include your icon if you so choose. Exhibits are
shown with and without an icon. The Minimum Required Disclaimer (see page 6)
must be positioned at the bottom of the letterhead, aligned left with the
vertical rule, in 6 pt. Gill Sans, upper and lower case. Symbols and awards, such as the Realtor symbol, are permitted at the bottom of
the letterhead, .25 from the bottom and no taller than .25. TYPOGRAPHY For typography specifications, see page 7. [LETTERHEAD] 28




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5. STATIONERY LETTERHEAD (contd.) DBA:
Logo Lock-up
Color: Sothebys International Realty® Blue NAME:
Font: Gill Sans Bold
Size: 8
Leading:10
Color: Sothebys International Realty® Blue TITLE AND ADDRESS:
Font: Minion
Size: 8.5
Leading: 10
Color: Sothebys International Realty® Dark Gray NUMERALS:
Font: Minion
Size: 8
Leading: 10
Color: Sothebys International Realty® Dark Gray WEB SITE:
Font: Gill Sans Regular
Size: 7.5 (7 pt if email address comes to within .25 inches from edges of sheet)
Leading: 10
Color: Sothebys International Realty® Dark Gray MINIMUM REQUIRED DISCLAIMER: Font Gill Sans Regular
Size: 6
Color: Sothebys International Realty® Dark Gray [LETTERHEAD WITH ICON] 29




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5. STATIONERY Envelope SIZE No. 10-9.5 x 4.125 PAPER Cranes Crest, 100% Cotton Pearl White Wove, 28# INK Envelopes can only be printed in Sothebys International Realty® Blue and Dark
Gray, with the Sothebys International Realty® Logo printed in Sothebys
International Realty® Blue. Complete color specifications can be found on page
17. DESIGN Shown here is the only approved envelope design. Affiliate icons can also be
used as demonstrated on the right. DBA:
Logo Lock-up RETURN ADDRESS:
Font Minion
Size: 8.5
Leading: 10
Color: Sothebys International Realty® Dark Gray MINIMUM REQUIRED DISCLAIMER:
Font: Gill Sans Regular
Size: 6
Color: Sothebys International Realty® Dark Gray [ENVELOPE] [ENVELOPE WITH ICON] [ENVELOPE BACK] 30




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5. STATIONERY Business Cards Your business card reflects who you are and the company you represent.
Flexibility has been provided in business card design to accommodate varying
needs, including multiple contact numbers and address lines, and back-of-card
options with and without icons and photos. SIZE 3.5 x 2.125 PAPER Cranes Crest, 25% Cotton Pearl White Wove, 11O# INK Business cards can only be printed in Sothebys International Realty®
Blue,Sothebys International Realty® Dark Gray with Sothebys International
Realty® Logo Lock-up reversing to white. For complete color specifications,
see page 17. FRONT-OF-CARD DESIGN The design on the front of the card remains the same regardess of which
back-of-card design you choose. Affiliate icons may not be included on the back
of the card. Marks, symbols and individual awards may not be included on business cards. DBA: Logo Lock-up Color: Reversed out of Sothebys International Realty® Blue [LOGO] Preferred Business Card [LOGO] Preferred Business Card With Icon 31




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5. STATIONERY Business Cards (contd.) BACK-OF-CARD OPTIONS Two options provide flexibility to customize the back of your card to suit your
own needs. The back of your card can simply have your name, address, phone
numbers, email address and web address, and may include either a company icon or
a personal photo. If you choose to include a photograph, you may do so as
demonstrated below. You may only use black ink for your photo as no color
photography is allowed. For specific style guidelines for your photograph, see
page 33.  NAME:Font Gill Sans Bold
Size: 8.5
Leading: 11
Color: Sothebys International Realty® BlueTITLE:Font: Minion
Size: 9.5
Leading: 11
Color: Sothebys International Realty® Dark GrayCOMPANY NAME AND ADDRESS:Font: Minion
Size: 9.5
Leading: 11
Color: Sothebys International Realty® Dark GrayNUMERALS:Font: Minion
Size: 9
Leading: 11
Color: Sothebys International Realty® Dark GrayEMAIL ADDRESS AND WEB SITE:Font: Gill Sans Regular
Size: 8 (7 pt if email address comes to within .25 inches from edges of card)
Leading: 11
Color: Sothebys International Realty® Dark GrayMINIMUM REQUIRED DISCLAIMER:Font: Gill Sans Regular
Size: 4
Leading: 9
Color: Sothebys International Realty® Dark Gray [IMAGE] [IMAGE] 32




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5. STATIONERY PHOTOGRAPHY GUIDELINES Courtesy and professionalism are what you want to project when you hand someone
a business card. Therefore, your photograph, should you choose to use one, must
represent you in the best manner possible. We have developed these guidelines to
help maintain a consistent, contemporary look for all business card photographs.
Take this guide to your photographer and ask them to follow this style exactly
as prescribed. A close-up head and shoulders shot is the only acceptable image. To ensure the
professionalism the Sothebys International Realty® brand requires, photos of
other people, animals, buildings, automobiles, slogans, graphics or anything
other than YOU is not allowed. Your picture will be an important business tool, and should reflect your
professional image as a member of one of the most prestigious real estate
organizations in the world. IMAGERY STYLE Provide this style guideline to your photographer.  
    Background should be a solid dark gray or white.
    Cropping is tight, centering on the face.
    Focus is on the eyes; any visible background must be out of focus.
    High-contrast black and white prints must be used. No color
photographs are allowed.
    Format is a square.
    Subject should look directly into the camera. No profiles allowed.
    Provide three 5 x 7 black and white glossy prints. ACCEPTABLE PHOTOGRAPHS [PHOTO] UNACCEPTABLE PHOTOGRAPHS [PHOTO] Do not include objects in the photograph [PHOTO] Do not use overstyled photos [PHOTO] Do not use casual photographs [PHOTO] Do not use color photography 33




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5. STATIONERY Name Badge The name badge is a useful communication tool. Substrate is determined by the
individual supplier. Always use a Sothebys International Realty® approved
vendor. See Section 7. SIZE 2.75 x 1.375 [IMAGE] DBA: Logo Lock-up NAME: Font: Gill Sans Regular
Size: 10
Leading: 11
Color: Reversed out of Sothebys International Realty® Blue TITLE: Font: Minion
Size: 9
Leading: 11
Color: Reversed out of Sothebys International Realty® Blue MINIMUM REQUIRED DISCLAIMER: Font: Gill Sans Regular
Size: 4
Color: Reversed out of Sothebys International Realty® Blue 34




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6. ADVERTISING CONSISTENT USAGE OF THE SOTHEBYS INTERNATIONAL REALTY® AFFILIATE LOGO LOCK-UP
AND OTHER MARKS IN OUR CLASSIFIED ADS IS CRITICAL TO OUR MUTUAL SUCCESS. 35




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6. ADVERTISING Display And Classified Ads These exhibits are intended to show appropriate logo placement for advertising
only, and are not intended to show specific design options. Take care to ensure
that the Sothebys International Realty® Affiliate Logo Lock-up is always used
consistently. Listing ads must contain the Minimum Required Disclaimer (see page 6). You may use your company icon on advertising materials that present listings or
information for your company alone. However, icons are not permitted on
materials for co-operative advertising programs that feature multiple
affiliates. Classified Ad [PICTURE] Positive [PICTURE] Reverse Listing Ad: Color [PICTURE] Listing Ad: Black and White [PICTURE] 36




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7. APPROVED VENDORS AND CONTACT INFORMATION THE USE OF APPROVED VENDORS ENSURES THAT YOUR SIGNS AND STATIONERY WILL ALWAYS
COMPLY WITH THE GUIDELINES IN THIS MANUAL. OUR VENDORS MAINTAIN THE HIGHEST
LEVEL OF QUALITY AND CONSISTENCY, AND UNDERSTAND THE IMPORTANCE OF PRESENTING
THE SOTHEBYS INTERNATIONAL REALTY® BRAND CORRECTLY IN ALL APPLICATIONS. The current approved vendors that must be used are listed in the Sothebys
International Realty® Broker and Sales Associate Programs Reference Guide.
Please visit our website at http://members.sothebysrealty.com. 37




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SOTHEBYS INTERNATIONAL REALTY  Ó MMIV Sothebys international Realty Affiliates, Inc. All Rights
Reserved. Sothebys International Realty® is a licensed trademark to
Sothebys International Realty Affiliates, Inc. An Equal Opportunity
Company. Equal Housing Opportunity [LOGO]. Each Office Is Independently
Owned And Operated, Except Offices Owned And Operated By NRT Incorporated.




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[PICTURE]




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Contents The ERA® Corporate
Vision Statement
    
    
    1The ERA BasicsThe ERA Mark
    
    
    2The ERA House Logo
    
    
    3The ERA International CollectionLogo & Name
    
    
    5The ERA Tagline
    
    
    7The ERA Colors
    
    
    8Type Treatments
    
    
    10Other Logos & Symbols
    
    
    11ERA Legal Disclaimers
    
    
    12Your ERA StationeryBusiness Cards
    
    
    15Letterhead & Envelopes
    
    
    17The Internet
    
    
    19Your ERA Office
    
    
    24ERA SignageYard Signs
    
    
    26Commercial Signs
    
    
    29Directional Signs
    
    
    30Building Signs
    
    
    31Detailed InformationFor Assistance
    
    
    34Downloadable Logos & Art
    
    
    34Print Specifications
    
    
    35Stationery Design Specifications
    
    
    38Yard Sign Specifications
    
    
    60




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The ERA® IdentityYour Identity Always There For You®...
To Help Your Business Succeed As the innovative leader in real estate, ERA Franchise Systems, Inc., is proud
to have you as a member of the team  and excited to help you take advantage of
all the power and reputation of the ERA name and logo. FOR OVER 30 YEARS, WEVE BEEN BUILDING EQUITY IN THE ERA MARK  THE VISUAL USE
OF THE ERA NAME  AND OUR LOGO. TOGETHER, THEY HAVE COME TO STAND FOR OUR BOLD,
CONFIDENT, PRO-ACTIVE APPROACH TO HOME BUYING AND SELLING. Along with our mark and logo comes our tagline ALWAYS THERE FOR YOU, which
conveys the personal dedication you find throughout the ERA organization:
Dedication to our member brokers, to our sales associates, and to all the
clients you serve. Weve created standards for using our mark, logo, and image, and put them
together in this easy reference guide, to protect the ERA brand identity  and,
most importantly, to help you market yourself while you benefit from all the
value that the ERA brand stands for in real estate. IF YOU HAVE QUESTIONS THAT THIS GUIDE DOESNT ANSWER, FEEL FREE TO CONTACT THE
ERA MARKETING DEPARTMENT FOR ASSISTANCE AT: 1 CAMPUS DRIVE PARSIPPANY, NJ 07054 FAX 973-496-7354 E-MAIL MARKETING@ERA.COM




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The ERA® Vision ERA Franchise Systems, Inc., is the real estate company of choice for consumers
and agents because ERA SALES ASSOCIATES ARE ETHICAL, FORWARD-THINKING, AND RESULTS-ORIENTED PROFESSIONALS who take a proactive approach to real estate...
Therefore, agents can be sure theyll have the best tools and training to
accomplish the job at hand. Consumers will have total confidence that they are dealing with a consummate
professional expressing the highest level of service and integrity. [ERA® LOGO] 1




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[PICTURE] The Basics THE ERA® MARK Our markthe visual representation of the ERA® nameis a registered
trademark, protected for use by ERA Franchise Systems, Inc., and its member
brokers. That means you have specific rights and obligations regarding the use
of the name in the real estate industry. Specifically, you agree to use the ERA name and/or logo with your company name
in signage, stationery, advertising, and all communication materials according
to ERA guidelines. Following these standards will not only help protect the name
 it also ensures that you get the benefits of ERA brand equity. The basic rules are simple.  
    Always spell ERA with all capital letters and without periods between
the letters.
    Always use the ERA-approved typeface  Univers Bold Condensed.(For additional type treatment information for your graphic artist or
printer, refer to page 35)
    The first time ERA appears as an adjective (that is, as a descriptor in
front of another word) on any page or document, use the registered
trademark symbol  for example: ERA® logo, ERA® office, ERA®
services.
    Include the phrase Each ERA® Office is Independently Owned and Operated in
all your advertising, yard signs, stationery, business cards, and other promo
tional materials that use the ERA name. (For additional legal disclaimers, refer
to page 12). 2




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The Basics THE ERA® HOUSE LOGO The distinctive red and blue ERA house logo is designed so that buyers and
sellers will quickly and easily identify you as an ERA member broker. Along with
the right to use the logo, you also have the responsibility to use it correctly,
to protect and take advantage of its full value. For example:  
    The ERA logo must always have the registered trademark symbol as shown.
(Figure 1) Figure 1  
    Use the complete logo, exactly as it is provided to you by ERA. For
example, the house symbol and the ERA lettering may not be used
separately.
    Leave plenty of white space  equivalent to at least half the width of
the logo  around every side of the ERA logo, so that it clearly stands
out. (Figure 2) Figure 2  
    The strength of the ERA logo lies in its distinctive identity  so never
incorporate it as part of another design or logo, or use patterns,
textures, or other backgrounds with it. (cont.) 3




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The ERA House Logo (cont.)  
    When you use the ERA® logo with your company name, the logo should be
positioned to the left and horizontally aligned. ERA should precede your
company name exactly as shown. (Figure 3) Figure 3  
    If your own company name does not appear with the ERA logo, you can use the
version of the logo that incorporates REAL ESTATE, as long as it will print
legibly. (Figure 4) Figure 4  
    The ERA Yard Sign art is primarily for use in advertising and brochures 
never for stationery or signage  and should appear to the left of your
company name as shown. (Figure 5) Figure 5 4




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The Basics  THE ERA® INTERNATIONAL COLLECTION LOGO & NAMEAs with the ERA house logo, you also have the responsibility to use the ERA
International Collection logo correctly to protect and take advantage of its
full value.  
    In the logo, the words International Collection should be in all capital
letters in the ERA-approved typeface Filosofia, available from Emigre
(WWW.EMIGRE.COM).
    The logo can appear in one of two ways:  
    In the vertical version of the logo, International Collection
should be one-third the height of the crest and underlined. (Figure
6) Figure 6  
    In the horizontal version of the logo, the words should be half the
height of the crest. (Figure 7) Figure 7 (cont.) 5




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The Basics THE ERA® INTERNATIONAL COLLECTION LOGO (CONT.)  
    When printing, there are two different versions of logo colors:  
    International Level  a gold ERA crest with International
Collection in black (Figure 8) Figure 8  
    Premier Level  a red ERA crest with International Collection in
blue (Figure 9) Figure 9 Distinctive properties  For color specifications that you can provide to your graphic artist or
printer, refer to page 37.
    When written in text, the name International Collection must be in Times
New Roman in small capital letters, so that the I and C are larger
than the rest of the letters: INTERNATIONAL COLLECTION.
    INTERNATIONAL COLLECTION must always have ERA before it in the first
reference in any paragraph. 6




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The Basics THE ERA® TAGLINE The official ERA tagline ALWAYS THERE FOR YOU® is the central theme that is
the foundation of all our communication efforts. The message to customers is
that your business and our company are built on a principle of personal
dedication  and, that it is a philosophy that guides everything we do.  
    ALWAYS THERE FOR YOU® must always have the registration mark symbol
® as shown and should print in the ERA Blue (Pantone 2735C or 072UC).
    The ERA tagline, ALWAYS THERE FOR YOU® should appear in Univers
Extended Bold.
    The Univers family of typefaces is available worldwide on diskette,
through Adobe, Inc. You can download it at WWW.ADOBE.COM/TYPE/MAIN.HTML or
check with your local computer software provider.
    ALWAYS THERE FOR YOU means: We the staff at ERA
are ALWAYS THERE
for our member brokers. Our member brokers
are ALWAYS THERE
for our sales associates. Our sales associates
are ALWAYS THERE
for the clients they serve. [ERA® REAL ESTATE LOGO] 7




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The Basics THE ERA® COLORS  The official ERA Red and ERA Blue were chosen for their boldness and
distinction, and should always be used according to ERA guidelines.  
    When printing the logo in two colors, use the official ERA Red (Pantone
186 Coated or Uncoated) and ERA Blue (Pantone 2735 Coated or 072
Uncoated). [IMAGE]
    
    [IMAGE]
  For detailed color specifications that you can provide to your graphic
artist or printer, refer to page 35-36.
    If you are printing the logo against a background color, use a white box
around the logo. (Figure 10) Figure 10  
    For detailed ERA logo specifications, refer to page 3.
    If you are printing the logo in one color, that color must be black.
(Figure 11 A) Figure 11  
    If you are printing against a black background, use the logo in reverse 
that is, with the house and type in white. (Figure 11B) Figure 12 (cont.) 8




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The Basics The ERA® Colors (cont.) SPECIAL RULES FOR CLOTHES/FABRIC  
    When printing on apparel, the house portion of the logo must appear in ERA
Red; ERA® REAL ESTATE appears in either ERA Blue or white, depending
on the fabric color you choose.On any color fabric, you can use a white box. (Figure 12) Figure 12  On dark fabric, you can use a floating logo with -white lettering.
(Figure 13) Figure 13  On white or a light color fabric, you can use a floating logo and blue
lettering. (Figure 14 and Figure 15) Figure 14 Figure 15 9




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The Basics TYPE TREATMENTS All of your marketing materials must use the ERA®-approved family of
typefaces, Univers. It was chosen for its clean, contemporary look and easy
readability. (The exception is the ERA® INTERNATIONAL COLLECTION name; for
correct type treatment, please refer to page 5-6.)  
    Use Univers type for all your ERA materials, including signage, print
advertising, billboards, business cards, and stationery.
    ERA should always appear in Univers Bold Condensed in all capital
letters with no periods: ERA
    The ERA tagline, Always There For You® should always appear in Univers
Extended Bold.
    Never use all capital letters for your company name; thats reserved for
the ERA name.
    The Univers family of typefaces is available worldwide on diskette,
through Adobe, Inc. You can download it at WWW.ADOBE.COM/TYPE/MAIN.HTML
or check with your local computer software provider. 10




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The Basics OTHER LOGOS & SYMBOLS  
    Along with the ERA® logo, you may use ERA-approved associated logos/
symbols in your local advertising.However, any associated logo/symbol should be secondary and must never
dominate or compete with the ERA logo. Where possible, the height of the
secondary logo/symbol should not exceed one-third the height of the ERA
logo. (Figure 16) Figure 16  
    The Equal Housing Opportunity logo should be included in all of your ERA
printed materials.
    The additional logos/symbols approved by ERA for your use can be found at
the Images & Logo section within WWW.TEAMERA.COM.
    To use other logos/symbols, you must get prior written approval from the
ERA Marketing Department at 1 Campus Drive, Parsippany, NJ 07054 (fax
973-496-7354, e-mail MARKETING@ERA.COM ). 11




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The Basics ERA® LEGAL DISCLAIMERS ERA Franchise Systems, Inc. requires that the following legal disclaimers be
used with all your advertising, yard signs, stationery, business cards, and
other promotional materials the use the ERA® name.  
    The Equal Housing Opportunity logo should be included in all of your
ERA® printed materials. (Figure 17) Figure 17  
    Include the phrase Each ERA® Office is Independently Owned and
Operated in all your printed materials that use the ERA® name.
    Use the following disclaimer WHEN A REGISTERED ERA® MARK is used within
the printed material:[LOGO] Ó 2002 ERA Franchise Systems, Inc. Each ERA® Office is
Independently Owned and Operated. ® is a licensed mark of ERA Franchise
Systems, Inc.Note: If a registered mark owned by another company is also used in the
printed material, the disclaimer needs to be modified. For example,
ERA® is a licensed mark of ERA Franchise Systems, Inc.; GM® is a
licensed mark of General Motors Corporation. (cont.) 12




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The Basics ERA Legal Disclaimers (cont.)  
    Use the following disclaimer when a REGISTERED MARK AND SERVICE MARK IS
OWNED BY ERA FRANCHISE SYSTEMS, INC. and is used within the printed
material:[LOGO] Ó 2002 ERA Franchise System, Inc. Each ERA® Office is
Independently Owned and Operated. ® and SM are licensed marks of ERA
Franchise Systems, Inc.Note: If a registered mark or a service mark owned by another company is
also used in the printed material, the disclaimer needs to be modified.
For example, ERA® and ERA Select Services® are licensed marks of ERA
Franchise Systems, Inc.; GM® is a licensed mark of General Motors
Corporation.
    The ERA logo must always have the registered mark ® as shown. (Figure
18) Figure 18  
    Always There For You must always have the registration mark ®. (Figure
18)
    Use the following legal marks with these ERA programs and taglines:ERA Sellers Security® Plan 
ERA Home Protection Plan®
Always There For You® 1ST IN SERVICE
1ST IN CUSTOMER SATISFACTION®
ERA Select ServicesSM (cont.) 13




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The Basics ERA Legal Disclaimers (cont.)  
    Use the following legal disclaimers on these ERA® programs:  
    ERA SELLERS SECURITY® PLAN: WE WILL SELL YOUR HOUSE, OR ERA WILL
BUY IT® LEGAL DISCLAIMER: Conditions apply, including a program
participation fee; house must meet specific qualifications, and
purchase price will be determined solely by ERA Franchise Systems,
Inc. Additionally a second home must be purchased through a broker
designated by ERA Franchise Systems, Inc. Call your local ERA®
Professional to review details.
    ERA HOME PROTECTION PLAN®:
LEGAL DISCLAIMER: Neither ERA Franchise Systems, Inc. nor its
affiliated companies, including Cendant Corporation, provides any
product or service in connection with the Home Protection Plan. All
products and services are provided by Aon Home Warranty Services,
Inc. 14




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[PICTURE] Your ERA® Stationery BUSINESS CARDS Your ERA. business cards are designed to enhance your professional image and
further help you capitalize on the ERA brand equity. A selection of business cards, stationery, and other marketing materials are
available through Merrill Corporation, an ERA-preferred alliance partner and an
expert in our guidelines regarding logos, typefaces, formats, and so on. Ordering materials through Merrill meets ERA preferences and assures that all
identity standards are met. However, if you choose to use another vendor, follow these guidelines in
creating your business cards, to protect the ERA name and your professional
image.  
    Your business cards should strictly follow ERA standards for included
information and approved layout as shown in Figure 19. Even if you are an
agent who works from your home, your ERA business cards must still include
your affiliated ERA company name and office address and phone number 
NOT your home office information. (cont.) Figure 19 15




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Your ERA® Stationery Business Cards (Cont.)  For more examples of ERA-approved layouts for business cards  including
ERA® INTERNATIONAL COLLECTION cards and detailed specifications 
please refer to pages 38-41 and 46-51.
    Always use the approved typefaces, official ERA colors, and ERA-approved
dimensions and layout. (For detailed design specifications, refer to pages
34-35, 38-41, and 46-51.)
    If you wish to include a photo on your business card, a 3 by 5 color or
black-and-white original is acceptable. (Figure 20) Figure 20  The photo should be a head-and-shoulder shot, wearing tasteful business
attire. (No cartoons, costumes, or candid photos, please!) We recommend
that you wear dark, solid colors  avoiding bold prints  and have your
picture taken against a subtle background. Jacket and lies, jewelry, and
makeup should all be subtle as well, to convey a professional image in
keeping with the reputation of the ERA brand.
    Dont use unofficial taglines or slogans on your business cards. Remember,
you and the ERA brand stand for professionalism!
    For a Merrill catalog, call 1-800-728-0900.Or, shop Merrill online 24 hours a day, at WWW.DESKSHOP.COM/ERA. 16




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Your ERA® Stationery LETTERHEAD & ENVELOPES Your ERA letterhead enhances your professional image and helps you capitalize on
the ERA brand equity. Merrill Corporation, an ERA-preferred alliance partner,
offers a choice of letterhead, envelopes, and other marketing materials, and is
an expert in our guidelines regarding logos, typefaces, formats, and so on. Ordering materials through Merrill meets ERA preferences and assures that all
identity standards are met. However, if you still choose to use another vendor, be sure to follow ERA
guidelines to protect the ERA name and your professional image.  
    Figure 21 shows an example of how standard letterhead (8 1/2 x 11)
should look. (Cont.) Figure 21 17




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Your ERA® Stationery Letterhead & Envelopes  
    Figure 22 shows an example of how a standard number 10 envelope (9 1/2 x
4 1/8) should look. Figure 22  
    Always use the approved typefaces, official ERA colors, and ERA-approved
dimensions and layout. (For detailed design specifications, refer to pages
42-43.) For more examples of ERA®-approved layouts for letterhead and envelopes 
including ERA® INTERNATIONAL COLLECTION and detailed specifications  please
refer to pages 52-59. For a Merrill catalog, call 1-800-728-090O. Or, shop Merrill online 24 hours a
day, at WWW.DESKSHOP.COM/ERA. 18




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[PICTURE] THE INTERNET The Internet is a growing part of the real estate industry and can be a valuable
asset to your business. ERA® has entered the world of online services and
continues to explore this exciting form of marketing. As we do so, we all need to keep in mind the importance of the proper use of ERA
marks and logoscarefully following the standards and guidelines designed to
protect the integrity of the ERA name and reputation. Most of the standards outlined in this guide also apply to your use of the
Internet; in addition, here are some special areas that are unique to the
Internet. ERA on the World Wide Web As real estate web sites grow, it is important to present information that is
correct and not misleading. As an ERA member broker, you are represented on
WWW.ERA.COM, a national site. In all individual office sites, agent sites, and domain names, its important
not to represent yourself as the national site. Clearly identify your office or
agent name, and observe ERA guidelines for URL selection so as not to represent
your site as the national site. [PICTURE] (cont.) 19




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THE INTERNET ERA.com Frame ERA® offices that are in good standing are allowed to use the ERA.com frame
set (Figure 23), which lets you capitalize on the identity of the ERA brand on
the Internet. However, its still important that the agent or office is
identified plainly on the site, so that users will not think they are on the
national site. The frame set is available by e-mailing
INTERACTIVE.MARKETING@ERA.COM. Figure 23 When using the ERA.com frame set, do not use the same order and verbiage for
links in the left or top frame. You can use images from ERA commercials or print
pieces in the body of your home page. All content and images associated with
your office or agent profile pages should be of a real estate nature. When using ERA.com as a resource for your site, it is important that you are
using these pages within your frame set. In this frame set, you should clearly
identify your office name or agent name along with contact information. Artwork on the Web ERA Franchise Systems, Inc., makes logos and artwork available for use by all
offices and agents. All rules relating to logo usage off-line apply to online
use as well. Additionally, the ERA logo cannot be animated in any way when used
as a corporate identifier. Logos and images for print and internet use are available on WWW.TEAMERA.COM in
the marketing section, under logos and images. (cont.) 20




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THE INTERNET E-mail Addresses All ERA® franchise owners and their staff are entitled to a free @ERA.com
e-mail address (firstname.lastname@ERA.com). This @ERA.com address allows you to
take advantage of ERA Marketing programs. To receive your @ERA.com e-mail
address, have your Office Coordinator add your personal Internet Service
Provider (ISP) e-mail address into the CREST EDG system. (An example of a
personal ISP e-mail address would be agentname@aol.com.) For help in setting up an @ERA.com e-mail address, contact your ERA Business
Consultant or call the CREST EDG Help Desk at 1-800-593-5934. Your Own Domain Name You may obtain an individual domain name or home page address on the Internet
from an Internet Service Provider or follow these guidelines when selecting your
name.  
    Use your fictitious business name from your ERA Membership Agreement. For
example, if you are doing business as ERA Red Team Realty, your domain
name would be: www.ERAredteamrealty.com
    However, since the same fictitious business name may be used by other
franchises in different locations, we strongly recommend that you indicate
the city and state as well  for example:
www.ERAredteamrealtyparsippanynj.com (cont.) 21




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THE INTERNET Domain Name (cont.)  
    As mentioned previously regarding the appearance and presentation of your
site, be sure that your domain name/Web address is clearly identified with
you or your office, not confused with the national, corporate ERA® site.
For example:  
    Dont create an Internet address in which ERA is followed by a dot
and additional characters.
    Dont create a screen name or Internet address that is confusingly
similar to any of the ERA trademarks, service marks, or slogans.  
    Dont create a screen name or Internet address that may be confused with
other real estate brokerage offices, other brands, or independent
companies.
    Have your office coordinator or manager enter the information into CREST
EDG. This applies for offices or agent URLS. 22




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THE INTERNET General Content Tips  
    In Web advertising, present the ERA® name and all ERA marks and slogans
consistently with guidelines and restrictions. For example, the ERA logo
must conform to the identity standards, including size, placement, and
colors.
    Each franchisee is solely responsible for the information and other
content you choose to make available on WWW.ERA.COM, WWW.IC.ERA.COM, or
any home page or other online service.
    All Web sites must contain these three disclaimers on the home page:  (1)
    Each ERA® Office is Independently Owned and Operated.(2)
    ® and SM are licensed trademarks of ERA Franchise Systems, Inc.(3)
    (HOME LOGO) Equal Housing Opportunity.  
    Any other slogans or logos used must include applicable disclaimers,
including:Neither ERA Franchise Systems, Inc., nor any of its franchises or other
affiliated companies, including Cendant Corporation, provide any product
or service in conjunction with this program. If you have any questions, please contact your business consultant or e-mail ERA
Interactive Marketing (INTERACTIVE.MARKETING@ERA.COM). 23




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[PICTURE] YOUR ERA® OFFICE Especially in the real estate marketplace, the appearance of your workplace can
have a real impact on clients (not to mention potential clients). Your ERA
member broker office should incorporate the ERA identity  bold, confident,
contemporary, reliable  to create a distinctive, professional environment for
home buying and selling. Four main criteria are key to creating and maintaining this identity:  (1)
    Use of ERA-approved signage and other materials for your office exterior
and interior, according to ERA guidelines(2)
    Tasteful, coordinated use of color and design to reflect and promote the
ERA image(3)
    Regional influence on the office design and decor(4)
    Best use of available workspace While you could argue that its all a matter of taste, it is important that the
ERA identity be consistent and credible throughout all member broker offices.
Here are some tips for maximizing the image of your office.  
    Proposed outdoor signage must be approved by the ERA Marketing Department
at 1 Campus Drive, Parsippany, NJ 07054
(fax 973-496-7354, e-mail MARKETING@ERA.COM).
    The ERA logo should be predominately displayed in your office lobby along
with the ERA Vision Statement. (cont.) 24




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YOUR ERA® OFFICE  
    Complementary colors such as navy blue, gray, and white (perhaps with
accents of red) coordinate nicely with the ERA logo design.
    Color-coordinated contemporary posters and other graphics can add warmth.
    A prominent display of brochures and other ERA literature shows clients
youre part of the familiar ERA team.
    ERA apparel, worn by brokers and agents, adds to the professional image.
Several vendors offer a variety of ERA apparel. Visit the Select Services
Section on WWW.TEAMERA.COM for a selection of various vendors. 25




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[PICTURE] ERA® SIGNAGE YARD SIGNS Because consumers see it so often, the ERA yard sign is one of the most widely
recognized symbols in real estate. The ERA sign on your office and on the lawns of your listed properties makes the
public aware of your company and its association with the ERA brand. Consistency
in sign appearance and in the use of the ERA logo guidelines helps maximize the
value of your association with ERA Franchise Systems, Inc. ERA yard signs can be ordered from several approved vendors and must follow
these general guidelines.  
    Use the ERA name and logo correctly.
    Use ERA Red, ERA Blue, and white.
    Use Univers Bold Condensed for all type, in sizes that are clearly
legible.
    Include Each Office Independently Owned and Operated on every sign.
    Your local office name should be in upper and lower case letters (not all
capitals letters).
    The agents name cannot be larger than your local office name. (cont.) 26




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ERA® SIGNAGE Yard Signs (cont.) Here are ERA-approved yard signs and the correct way to display copy in each
sign format. Cross-Arm Post Sign  
    The ERA yard sign with the cross-arm post features an ERA Red painted
cross-arm with a vertical hanging panel of 20- or 24-gauge steel,
polyethylene, or aluminum, in ERA Blue and ERA Red.This 36 x 18 sign features the ERA logo on white in the top half, and
the local office information in white type on ERA Blue in the bottom half.
The top riders are on a white background with ERA Red letters, or red
background with white letters.For complete dimensions and instructions for sign and post construction,
refer to pages 60-66. [PICTURE] Cross-arm post sign (cont.) 27




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ERA® SIGNAGE Yard Signs (cont.) Step-in Signs  
    Where some local ordinances prohibit the use of the cross-arm sign post,
step-in sign frames offer an alternative.
    For the vertical or horizontal step-in signs, top riders may be red or
white. All bottom riders (for agent name and number) are white with ERA
Red letters.[SALE PENDING] [SOLD] [MARY SMITH 876-5342]For a complete list of available riders, contact any of the approved sign
vendors or refer to WWW.TEAMERA.COM in the Select Services section. [PICTURE] 36 x 18 vertical step-in sign with 2 riders [PICTURE] 18 x 24 horizontal step-in sign with 2 riders 28




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ERA® SIGNAGE Commercial Signs Commercial Signs are 36 x 48 and printed on corrugated plastic. Commercial
signs are lightweight and outdoor durable and can be mounted on 4 x 4 wooden
posts. They can also be attached to a building or used indoors. Commercial signs encourage ERA associates to achieve recognized commercial
designations which will upgrade the standards of professionalism of an ERA
associate within the marketplace. ERA offers a Commercial Investment Network (CIN), an independent network of ERA
Member Brokers dedicated to serving clients and customers in the leasing,
management, auction, sale and acquisition of commercial and investment real
estate and business opportunities on a national and international basis. For
information regarding the network, please refer to WWW.TEAMERA.COM. For a complete list of available commercial signs, contact any of the approved
sign vendors or refer to WWW.TEAMERA.COM in the Select Services section. [PICTURE] 29




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ERA® SIGNAGE Directional Signs In addition to yard signs, a choice of ERA directional signs are available from
the approved sign vendors to help enhance open houses and other sales efforts. These signs vary in size, message, arrow, direction, etc., and are mounted on
single posts, tents, or other supports. All of the signs feature the official
ERA logo on white and have white lettering and/or arrows on ERA Blue. For a complete list of available directional signs, contact any of the approved
sign vendors or refer to WWW.TEAMERA.COM in the Select Services section. [PICTURE] [PICTURE] [PICTURE] 30




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ERA® SIGNAGE Building Signs Building signs are an important part of establishing your identity and image as
an ERA member broker. And, they call attention to your business and your
association with the ERA brand. As you would expect, all building signage must follow ERA standards for logo,
colors, dimensions, proportions, usage, and so on. Here are some examples of
acceptable building signs that can be constructed by your local sign vendor.  
    Vertical signs (Figure 24) can be mounted to your building or to a
free-standing pole. Since these signs resemble the familiar ERA yard sign,
they can create a lot of instant recognition for your business site. Figure 24  
    The vertical sign features the ERA logo in the top half, and the local
office information in the bottom half. (cont.) 31




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ERA® SIGNAGE Building Signs (cont.)  
    Horizontal signs (Figure 25) come in a variety of sizes and proportions,
and are ideal for offices located in shopping centers and similar sites. Figure 25  
    Any signs to be projected from a building or pole should be in a
double-faced format.
    Use the ERA name and logo correctly.
    Use Univers Bold Condensed for all type, in sizes that are clearly
legible.
    Your office name should be in upper and lower case letters (not all
capital letters). (See page 26) We dont recommend including your telephone number on building signs; market
research shows that passers-by will remember your name and consult a phone
directory for your number. However, you can include designations such as
Residential, Commercial, or Farm, as long as the type size is not larger than
the height of the letters ERA. Your proposed sign must first be submitted in writing and approved by the ERA®
Marketing department. Fax the completed REQUEST FOR APPROVAL form along with a
detailed drawing of the proposed sign (including all size and color
specifications) to the ERA Marketing Department at 973-496-7354. ERA will contact you with approval (and/or any modifications required). (cont.) 32




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ERA® SIGNAGE Building Signs (cont.) SPECIAL RESTRICTIONS OR CONSIDERATIONS  
    State or local law or ordinances may require you to include the phrase
Each Office Independently Owned and Operated on all your outdoor
signage.
    In some municipalities, codes place limits on sign color use, size, or
illumination.
    In unusual instances, a local ordinance or building code may prohibit the
use of ERA approved signage. In this case, you must have prior written
approval from the ERA Marketing Department before installing an alternate
sign. Your written request must include the ordinance.Fax the completed REQUEST FOR APPROVAL form along with a detailed drawing
of the proposed sign (including all size and color specifications) to the
ERA Marketing Department at 973-496-7354.ERA will contact you with approval (and/or any modifications required). 33




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DETAILED INFORMATION [PICTURE] For Assistance If you have questions that this guide does not answer, please feel free to
contact the ERA® Marketing Department for assistance at: 1 Campus Drive
Parsippany, NJ 07054
Fax 973-496-7354
E-mail MARKETING@ERA.COM Downloadable Logos & Art To create your own print ads, brochures, stationery, and other marketing
materials, go to WWW.TEAMERA.COM and download ERA-approved logos and images, and
access the ERA On-Line Advertiser. 34




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DETAILED INFORMATION Print Specifications Typefaces  
    Use the Univers family of typefaces with the ERA® logo in materials
including signage, business cards, and stationery.UNIVERS BOLD CONDENSEDUnivers Regular CondensedUnivers Light Condensed
    When the ERA letters appear alone or within your office name, the letters
ERA must be printed in all capital letters in the approved typeface,
Univers Bold Condensed, with no periods between the letters.
    The ERA Always There For You® tagline should appear in Univers
Extended Bold. (Figure 26) Figure 26  
    The Univers family of typefaces is available worldwide through Adobe, Inc.
You can download it at WWW.ADOBE.COM/TYPE/MAIN.HTML or check with your
local computer software provider. ERA® Logo Always leave the equivalent of at least half the width of the logo around every
side of the ERA logo as a white box. (Figure 27) Figure 27 (cont.) 35




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DETAILED INFORMATION Print Specifications (cont.) ERA® Colors 2-Color Printing: When printing in the two-color process, use the approved ERA
Red and ERA Blue Pantone Color Standards as indicated below. MATCH COLORS
    
    ON COATED STOCKS
    
    ON UNCOATED STOCKSERA Red
    
    Pantone 186C
    
    Pantone 186UERA Blue
    
    Pantone 2735C
    
    Pantone 072U
 4-Color Printing: You can also print ERA materials using the four-color (CMYK)
process as indicated below. COLOR/STOCK
    
    CYAN
    
    
    MAGENTA
    
    
    YELLOW
    
    
    BLACKERA 186 Red/Coated
    
    
    
    
    
    
    91
    %
    
    
    76
    %
    
    
    6
    %ERA 186 Red/Uncoated
    
    
    
    
    
    
    91
    %
    
    
    76
    %
    
    
    6
    %ERA 2735 Blue/Coated
    
    
    100
    %
    
    
    94
    %ERA 072 Blue/Uncoated
    
    
    100
    %
    
    
    79
    %
 B&W Printing: When printing the ERA logo in one color, the examples in Figure 28
are the only acceptable uses. Figure 28 (cont.) 36




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DETAILED INFORMATION Print Specifications (cont.) ERA® INTERNATIONAL COLLECTION LOGO When printing the International Level logo (gold crest, black type), use
four-color process as indicated below. (Figure 29) Figure 29 COLOR
    
    CYAN
    
    
    MAGENTA
    
    
    YELLOW
    
    
    BLACKGold (crest)
    
    
    12
    %
    
    
    32
    %
    
    
    72
    %
    
    
    2
    %Black (type)
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    100
    %
 When printing the Premier Level logo (red crest, blue type), use the
ERA-approved Pantone Color Standards as indicated below. (Figure 30) Figure 30 MATCH COLORS
    
    ON COATED STOCKS
    
    ON UNCOATED STOCKSRed (crest)
    
    Pantone 186C
    
    Pantone 186UBlue (type)
    
    Pantone 281C
    
    Pantone 072U
 37




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DETAILED INFORMATION Stationery Design Specifications Standard Photo Business Card Size: 3.5 x 2 Paper:  
    12 pt. Kromekote Cover Stock C1S
    100 1b. White Linen Cover Stock Individuals Name: 9-pt. Univers 67 CondensedBold upper/lower case Individuals Titles (limit of 3):  
    7-pt. Univers 47 CondensedLight
    May be set all upper case or upper/lower case
    REALTOR® must print with registration mark Individuals Contact Information (limit of 7):  
    8-pt. Univers 67 CondensedBold upper/lower case
    Position below and flush with the left edge of the ruled line as
illustrated [PICTURE] (cont.) 38




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DETAILED INFORMATION Stationery Design Specifications (cont.) Standard Photo Business Card (cont.) Professional Designations:  
    9-pt. Univers 67 CondensedBold
    Print in same font and size as individuals name Company Name:  
    11-pt. Univers 67 CondensedBold upper/lower case
    Bottom justify to lined rule if only 1 line
    ERA must always print before company name
    REALTOR® must print with registered mark Company Address:  
    8-pt. Univers 47 CondensedLight upper/lower case
    Position below company name and flush with the left edge of the ruled line
as illustrated (see page 38) Approved Logos/Symbols:  
    Equal Housing Opportunity logo is standard on this business card and
positioned under the phone numbers
    Three additional ERA®-approved symbols may be requested Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at
the bottom of card, positioned flush left with the left edge of the ruled
line in 5-pt. Univers 57 Condensed upper/lower case
    NRT disclaimer is available by special request Ink Colors:  
    ERA logo prints in Pantone 186C/UC red and Pantone 2735C or 072UC blue
    All personalized imprint information, the two ruled lines, and symbols
print in black
    Gold foil symbol may be requested 39




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DETAILED INFORMATION Stationery Design Specifications (cont.) Non-Photo Business Card Size: 3.5 x 2 Paper:  
    12 pt. Kromekote Cover Stock C1S
    100 1b. White Linen Cover Stock Individuals Name: 10.5-pt. Univers 67 CondensedBold upper/lower case Individuals Title (limit of 2):  
    8-pt. Univers 47 CondensedLight
    May be set all upper case or upper/lower case
    REALTOR® must print with registration mark Individuals Contact Information:  
    8-pt. Univers 67 CondensedBold upper/lower case.
    Position below and flush with the left edge of the ruled line as
illustrated [PICTURE] (cont.) 40




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DETAILED INFORMATION Stationery Design Specifications (cont.) Non-Photo Business Card Professional Designations:  
    10.5-pt. Univers 67 CondensedBold
    Print in same font and size as individuals name Company Name:  
    11-pt. Univers 67 CondensedBold upper/lower case
    ERA must always print before company name
    REALTOR® must print with registered mark Company Address:  
    8-pt. Univers 47 CondensedLight upper/lower case
    Position below and flush with the left edge of the ruled line as
illustrated (see page 40) Approved Logos/Symbols:  
    Equal Housing Opportunity logo is standard on this business card and
positioned under the phone numbers
    Four additional ERA®-approved symbols may be requested Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at
the bottom of card, positioned flush left with the left edge of the ruled
line in 5-pt. Univers 57 Condensed upper/lower case
    NRT disclaimer available by special request Ink Colors:  
    ERA logo prints in Pantone 186C/UC red and Pantone 2735C or 072UC blue
    All personalized imprint information, the two ruled lines, and symbols
print in black
    Gold foil symbol may be requested 41




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DETAILED INFORMATION Stationery Design Specifications (cont.) #10 Envelope Size: 9.5 x 4.125 Paper: 24 Ib. White Options:  
    Company name and address only
    Company name, address, and individuals name and title(s)
    Company name, address, individuals name and title(s), and black/white
photo Individuals Name: 10-pt. Univers 67 CondensedBold upper/lower case Individuals Title:  
    10-pt. Univers 47 CondensedLight
    May be set all upper case or upper/lower case
    REALTOR® must print with registered mark [PICTURE] (cont.) 42




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Detailed Information Stationery Design Specifications (cont.) #10 Envelope Company Name:  
    14-pt. Univers 57 Condensed upper/lower case
    Left justify with the black rule under it
    ERA must always print before company name
    If company name is longer than the ERA® slogan, the black rule under the
company name is extended to match its length
    REALTORS® must print with registered mark Company Address:  
    10-pt. Univers 47 CondensedLight upper/lower case
    Left justified with ERA slogan Approved Symbols: No symbols allowed on envelopes Disclaimer: No disclaimers allowed on envelopes Ink Colors:  
    ERA logo and tagline print in Pantone 186UC red and Pantone 072UC blue
    All personalized imprint information and photo print in black 43




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Detailed Information Stationery Design Specifications (cont.) Letterhead Size: 8.5 x 11 Paper: 24 lb. White Watermark Bond Paper Options:  
    Company name, address, and phone numbers only
    Company name, address, phone numbers, and individuals name and title(s)
    Company name, address, phone numbers, individuals name and title(s), and
black/white photo Individuals Name: 10-pt. Univers 67 CondensedBold upper/lower case Individuals Title:  
    10-pt. Univers 47 CondensedLight
    May be set all upper case or upper/lower case
    REALTOR® must print with registered mark [IMAGE] (cont.) 44




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Detailed Information Stationery Design Specificiations (cont.) Letterhead Individuals Contact Information:  
    8-pt. Univers 57 Condensed upper/lower case
    Inserted after the company address and centered within width of page
    If phone information is extensive, all phone numbers will be moved to next
line under address and centered accordingly Professional Designations:  
    10-pt. Univers 67 CondensedBold
    Print after individuals name in same font and size Company Name:  
    16-pt. Univers 57 Condensed upper/lower case
    ERA must always print before company name
    REALTORS® must print with registered mark Company Address:  
    8-pt. Univers 57 Condensed upper/lower case
    Centered within width of page Approved Symbols: Up to two ERA®-approved symbols may be requested for
letterhead Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at the
bottom of letterhead in 6-pt. Univers 47 CondensedLight
    Equal Housing Opportunity logo must always appear to the left of the
disclaimer
    NRT disclaimer is available by special request Ink Colors:  
    ERA logo and slogan print in Pantone 186UC red and Pantone 072UC blue
    All personalized imprint information, photo, and symbols print in black 45




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Detailed Information Stationery Design Specifications (cont.) Non-Photo Business Card  Premier Level ERA® INTERNATIONAL COLLECTION AVAILABLE TO INTERNATIONAL COLLECTION MEMBERS ONLY Size: 2 x 3.5 Paper: 80 lb. White Linen Cover Stock Individuals Name: 9-pt. B Cochin Bold upper case Individuals Title:  
    9-pt. Cochin upper/lower case
    REALTOR® must print with registered mark Individuals Contact Information:  
    9-pt. Cochin upper/lower case
    E-mail/Web site always printed in 9-pt. I Cochin Italic Professional Designations:  
    9-pt. B Cochin Bold
    Print in same font and size as individuals name Company Name:  
    9-pt. Cochin upper/lower case
    ERA must always print before company name
    REALTORS® must print with registered mark [IMAGE] (cont.) 46




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Detailed Infomation Stationery Design Specifications (cont.) Non-Photo Business Card  Premier Level
ERA® INTERNATIONAL COLLECTION Company Address. 9-pt. Cochin upper/lower case Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at the
bottom of card in 4-pt. Helvetica Condensed
    Equal Housing Opportunity logo must always appear to the left of the
disclaimer
    NRT disclaimer is available by special request Ink Colors:  
    International Collection logo prints in Pantone 186 red and Pantone 072UC
blue
    ERA house logo prints in Pantone 186 red and Pantone 072UC blue
    All personalized imprint information, the disclaimer, and Equal Housing
Opportunity logo print in Pantone 2736 blue 47




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DETAILED INFORMATION Stationery Design Specifications (cont.) Non-Photo Business Card  International Level
ERA® INTERNATIONAL COLLECTION
AVAILABLE TO INTERNATIONAL COLLECTION MEMBERS ONLY Size: 2 x 3.5 Paper: 100 1b. White Cover Stock (Beckett Enhance) Individuals Name: 9-pt. Futura Light upper/lower case Individuals Title:  
    9-pt. Futura Light upper/lower case
    REALTOR®must print with registered mark Individuals Contact Information (limit of 4):  
    9-pt. Futura Light upper/lower case
    Bullets are used to separate numbers Professional Designations:  
    9-pt. Futura Light
    Print in same font and size as individuals name Company Name:  
    9-pt. Futura Light upper case
    ERA must always print before company name
    REALTORS® must always have the registered mark [PICTURE] (cont.) 48




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Detailed Infomation Stationery Design Specifications (cont.) Non-Photo Business Card  International Level
ERA® INTERNATIONAL COLLECTION Company Address: 9-pt. Futura Light upper case Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at the
bottom of card in 4-pt. Futura Light
    Equal Housing Opportunity logo must always appear to the left of the disclamer
    NRT disclaimer is available by special request Ink Colors:  
    International Collection logo is gold foiled and the ERA house logo prints in
a black box with white knockout
    All personalized imprint information and disclaimer print in black 49




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DETAILED INFORMATION Stationery Design Specifications (cont.) Non-Photo Tent Business Card  Premier Level
ERA® INTERNATIONAL COLLECTION
AVAILABLE TO INTERNATIONAL COLLECTION MEMBERS ONLY Size: 3.5 x 3.75 Paper: 80 1b. White Linen Cover Stock Individuals Name: 9-pt. B Cochin Bold upper/lower case Individuals Title:  
    8.5-pt. Cochin upper/lower case
    REALTOR® must print with registered mark Individuals Contact Information:  
    7.3-pt. Cochin upper/lower case
    Position below and flush with the left edge of the ruled line
as illustrated
    Space of one blank return must be maintained between address
and phone numbers Professional Designations:  
    9-pt. B Cochin Bold
    Print in same font and size as individuals name Company Name:  
    9-pt. B Cochin Bold upper/lower case
    ERA must always appear before company name
    REALTORS® must print with registered mark
    Position below and flush with the left edge of the ruled
line as illustrated FRONT IMPRINT [PICTURE] INTERNATIONAL COLLECTION DISTINCTIVE PROPERTIES (Cont.) 50




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DETAILED INFORMATION Stationery Design Specifications (cont.) Non-Photo Tent Business Card  Premier Level
ERA® INTERNATIONAL COLLECTION Company Address:  
    7.3-pt. Cochin upper/lower case
    Position below and flush with the left edge of the ruled line as
illustrated Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at
the bottom of card, positioned flush left with the left edge of the ruled
line in 4-pt. Helvetica Condensed upper/lower case
    Equal Housing Opportunity logo must always appear to the left of the
disclaimer
    NRT disclaimer is available by special request Ink Colors:  
    International Collection logo on the outside of the card prints in Pantone
186 red and Pantone 072UC blue
    ERA house logo in the inside prints in Pantone 186C/UC red and Pantone
072UC blue
    All personalized imprint information prints in Pantone 281 blue
    Blue bar at bottom should print in Pantone 281 blue [PICTURE] 51




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DETAILED INFORMATION Stationery Design Specifications (cont.) #10 Envelope  Premier Level
ERA® INTERNATIONAL COLLECTION
AVAILABLE TO INTERNATIONAL COLLECTION MEMBERS ONLY Size: 9.5 x 4.125
Paper: 24 lb. White May Linen Text Options:  
    Company name and address
    Company name, address, and individuals name Individuals Name: 10.5-pt. Cochin, tracked to 4-upper/lower cases Individuals Title: No titles allowed on envelopes Professional Designations: Print after individuals name in 10.5-pt. Cochin,
tracked to 4, upper case [PICTURE] (cont.) 52




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DETAILED INFORMATION Stationery Design Specifications(Cont.) #10 Envelope  Premier Level
ERA® INTERNATIONAL COLLECTION Company Name:  
    10.5-pt. Cochin, tracked to 4, upper/lower case
    ERA must always print before company name
    REALTORS® must print with registered mark Company Address:  
    10.5-pt. Cochin, tracked to 4, upper/lower case
    Prints on one line after company name
    Bullets used to separate information Approved Symbols: No symbols allowed on envelopes Disclaimer: No disclaimers allowed on envelopes Ink Colors:  
    ERA house logo prints in Pantone 186C/UC red and Pantone 072UC blue
    All personalized imprint information prints in Pantone 072UC blue [PICTURE] 53




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DETAILED INFORMATION Stationery Design Specifications(Cont.) #10 Envelope  International Level
ERA® INTERNATIONAL COLLECTION
AVAILABLE TO INTERNATIONAL COLLECTION MEMBERS ONLY Size: 9.5 x 4.125 Paper: 24 lb. White Random Watermark Beckett Enhanced Options:  
    Company name and address
    Company name, address, and individuals name Individuals Name: 7.5-pt. Futura Light upper case Individuals Title: No titles allowed on envelopes Professional Designations:  
    7.5-pt. Futura Light
    Print after individuals name in same size and font [PICTURE] (cont.) 54




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DETAILED INFORMATION Stationery Design Specifications(Cont.) #10 Envelope  International Level
ERA® INTERNATIONAL COLLECTION Company Name:  
    7.5-pt. Futura Light upper case
    ERA must always print before company name
    REALTORS® must print with registered mark Company Address:  
    7.5-pt. Futura Light upper case
    Address prints on one line after company name
    Bullets used to separate information Approved Symbols: No symbols allowed on envelopes Disclaimer: No disclaimers allowed on envelopes Ink Colors:  
    International Collection logo and rule print in gold foil
    All personalized imprint information, the International Collection name, and
the ERA house logo on back flap of envelope print in black [PICTURE] 55




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DETAILED INFORMATION Stationery Design Specifications (Cont.) Letterhead  Premier Level
ERA® INTERNATIONAL COLLECTION AVAILABLE TO INTERNATIONAL COLLECTION MEMBERS ONLY Size: 8.5 x 11 Paper: 24 lb. White May Linen Text. Options:  
    Company name, address, and phone numbers only
    Company Name, address, phone numbers, and individuals name and title(s) Individuals Name: 10-pt. Cochin upper/lower case Individuals Title:  
    10-pt. Cochin upper/lower case
    REALTOR® must print with registered mark Individuals Contact Information:  
    10-pt. Cochin
    May be set all upper case or upper/lower case
    Phone numbers are inserted after the company address and centered within
width of page
    Bullets used to separate contact information
    If contact information is extensive, all will be moved to next line under
address and centered accordingly
    If requesting a Web address, it is always at the end of the imprint
information and prints in BI Cochin Boldltalic [PICTURE] (Cont.) 56




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DETAILED INFORMATION Stationery Design Specifications (Cont.) Letterhead  Premier Level
ERA® INTERNATIONAL COLLECTION Professional Designations: Print after individuals name in same font and size,
upper case Company Name:  
    10-pt. Cochin upper/lower case
    ERA must always print before company name
    REALTORS® must print with registered mark Company Address:  
    10-pt. Cochin all upper case or upper/lower case following company name
    Bullets used to separate information Approved Symbols: No symbols allowed on this letterhead Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at the
bottom of the letterhead in 6-pt. Helvetica Condensed
    Equal Housing Opportunity logo must always appear to the left of the
disclaimer
    NRT disclaimer is available by special request Ink Colors:  
    International Collection logo and name print in Pantone 186C red and
Pantone 281C blue
    All personalized imprint information prints in Pantone 072UC blue
    ERA house logo prints at bottom of page in Pantone 186UC red and Pantone
072UC blue 57




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DETAILED INFORMATION Stationery Design Specifications (Cont.) Letterhead  International Level
ERA® INTERNATIONAL COLLECTION AVAILABLE TO INTERNATIONAL COLLECTION MEMBERS ONLY Size: 8.5 x 11 Paper: 24 lb. White Beckett Enhanced Random Watermark Paper Options:  
    Company name, address, and phone numbers only
    Company name, address, phone numbers, and individuals name and title(s) Individuals Name: 8.5-pt. Futura Light, tracked to 15, upper case Individuals Tide:  
    8.5-pt. Futura Light, tracked to 15 and set in all upper case
    REALTOR® must print with registered mark Individuals Contact Information:  
    8.5-pt. Futura Light, tracked to 15, upper case
    Inserted after the company address and centered within width of page
    Slashes used to separate contact information, bullets used between all
phone digits
    If contact information is extensive, all will be moved to next line under
address and centered accordingly [PICTURE] (Cont.) 58




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DETAILED INFORMATION Stationery Design Specifications (Cont.) Letterhead  International Level
ERA® INTERNATIONAL COLLECTION Professional Designations: Print after individuals name in 8.5-pt. Futura
Light, tracked to 15, upper case Company Name:  
    8.5-pt. Futura Light, tracked to 15, upper case
    ERA must always print before company name
    REALTORS® must print with registered mark Company Address:  
    8.5 Point Futura Light, tracked to 15, upper case
    Centered within the width of the page after company name
    Bullets used to separate information Approved Symbols: No symbols allowed
on this letterhead Disclaimer:  
    Each ERA® Office is Independently Owned and Operated must appear at
the bottom of letterhead in 6-pt. Futura Light, tracked to 15, scaled to
95%
    NRT disclaimer is available by special request Ink Colors:  
    International Collection logo and rule is gold foiled
    The International Collection name prints in black
    All personalized imprint information prints in black
    ERA house logo prints in a black box with white knockout 59




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DETAILED INFORMATION Yard Sign Specifications Vertical Sign  
    When using a local vendor to produce the vertical ERA® yard sign, use
the following dimensions and specifications. Please note that there is no
border around the sign; the color extends (bleeds) to all three edges of
the sign panel.
    The sign panel hangs from two 3- or 4-inch S-hooks. Grommets on both the
top and the bottom of the sign panel are recommended for high-wind areas.
    Upon special request, smaller versions of the ERA yard sign are available
to conform to local zoning requirements: 14 x 28, 15 x 30, 16 x 32,
and 17 x 34. For more information, please contact the ERA Marketing
Department (fax 973-496-7354, e-mail MARKETING@ERA.COM). [PICTURE] 60




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DETAILED INFORMATION Yard Sign Specifications (Cont.) Vertical Sign with Optional Agent Information and Photo [PICTURE] Optional Yard Sign Riders [PICTURE] 61




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DETAILED INFORMATION Yard Sign Specifications (Cont.) Horizontal Sign [PICTURE] Horizontal Sign With Optional Agent Information And Photo [PICTURE] 62




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DETAILED INFORMATION Yard Sign Specifications (Cont.) Horizontal Sign
22 x 28 Distinguish your exceptional listings with ERA® International Collection
panels. Luxury homes also require luxury signage. Yard signs have been created
specifically for the ERA International Collection. Two styles are available.  
    Premier Level  The Premier Level sign in blue and red displays the ERA
International Collection crest, yet also contains the ERA logo. The 22 x
28 panel is made of double-faced 24-gauge powder coated steel and has
brass grommets on 17 centers. [PICTURE] 63




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DETAILED INFORMATION Yard Sign Specifications (Cont.)  
    International Level-  
    Option I-The International Level yard sign in black and gold
displays the ERA® International Collection crest, and also
contains the ERA logo in white on black. The 22 x 28 panel is made
of double-faced 24-gauge powder coated steel and has brass grommets
on 17 centers
    Option II-This International Level yard sign exemplifies the upscale
black and gold theme. Produced on a cedar panel painted in white,
the ERA International Collection logo is routed in gold paint. The
sign can be mounted on the white standard Cross-Arm post, or a
single white post with a black scroll bracket is available. [PICTURE] 64




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DETAILED INFORMATION Yard Sign Specifications (Cont.) Sign Riders A Premier Properties or Historic Properties rider can be used to identify its
marketing level.  
    When using a local vendor to produce the vertical ERA® yard sign, use the
following dimensions and specifications.
    Holes are punched on 17 centers and are grommeted for extra
reinforcement.
    For more information, please contact the International Collections
Department (fax 973-496-7354, e-mail INTERNATIONAL.COLLECTION@ERA.COM). The Cross-Arm Post Construction  
    Please note that International Collection signage must be placed only on a
white post. No other color is accepted.
    The cross-arm sign post can be constructed as shown in the following
diagrams, using 4 by 4 lumber.
    For cross-arm sign posts made of other materials, refer to WWW.TEAMERA.COM
in the Select Services section for approved yard sign suppliers. 65




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DETAILED INFORMATION Yard Sign Specifications (Cont.) The Cross-Arm Post Construction  
    The cross-arm sign post can be constructed as shown in the following
diagrams, using 4 by 4 lumber.
    For cross-arm sign posts made of other materials, refer to the ERA®
Marketing Store Catalog. [IMAGE] ASSEMBLY
(BOLTS MEASURE 3/84) [IMAGE] CROSS ARM [IMAGE] UPRIGHT POST [IMAGE] 66




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DETAILED INFORMATION Yard Sing Specifications (Cont.) ERA® Colors ERA Yard signs should match the following Pantone color specifications to
achieve ERA Red and ERA Blue. MATCH COLORS
    
    ON COATED STOCKS
    
    ON UNCOATED STOCKSERA Red
    
    Pantone 186C
    
    Pantone 186UERA Blue
    
    Pantone 2735C
    
    Pantone 072U
 General No symbols, slogans, or other words are to appear on ERA yard signs except where
required by law. Any variations from ERA specifications must be submitted in
writing and approved by the ERA Marketing Department at 1 Campus Drive,
Parsippany, NJ 07054 (fax 973-496-7354, e-mail MARKETING@ERA.COM). 67




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DETAILED INFORMATION Yard Sign Specifications (Cont.) ERA® International Collection Colors International Collection yard signs should match the following Pantone color
specifications to achieve ERA Red and ERA Blue and The ERA International
Collection crest. When printing the International Level logo (gold crest, black type), use
four-color process as indicated below. COLOR
    
    CYAN
    
    
    MAGENTA
    
    
    YELLOW
    
    
    BLACKGold (crest)
    
    
    12
    %
    
    
    32
    %
    
    
    72
    %
    
    
    2
    %Black (type)
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    100
    %
 When printing the Premier Level logo (red crest, blue type), use four-color
process as indicated below. MATCH COLORS
    
    ON COATED STOCKS
    
    ON UNCOATED STOCKSRed
    
    Pantone 186C
    
    Pantone 186UBlue
    
    Pantone 281 C
    
    Pantone 072U
 General No symbols, slogans, or other words are to appear on ERA International
Collection yard signs except where required by law. Any variations from ERA
International Collection specifications must be submitted in writing and
approved by the ERA Marketing Department at 1 Campus Drive, Parsippany, NJ 07054
(fax 973-496-7354, e-mail WWW.IC@ERA.COM). 68




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POLICY AND PROCEDURES RESIDENTIAL IDENTITY STANDARDS
MANUAL [COLDWELL BANKER LOGO] UPDATED:
SPECIAL MARKETS LOGOS
ADVERTISING TEMPLATES
BUSINESS CARD SPECIFICATIONS Log onto CBNet at http://cbnet.coldwellbanker.com
    
    Revised 9/02




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TABLE OF CONTENTS PAGEIntroduction
    
    
    2Trademark
    
    
    3Disclaimers
    
    
    4Formatting with Your Company Name
    
    
    5Proper Trademark Notations and Use
    
    
    6-7Reproduction of the Various Marks
Logo Guidelines
    
    
    8Color Specification
    
    
    9Embossing
    
    
    10Proper Usage
    
    
    11-12COLDWELL BANKER CONCIERGE® Program Logo
Guidelines
    
    
    13COLDWELL BANKER CONCIERGE® Program Graphic
Treatment
    
    
    14Yard Signs
Yard Signs
    
    
    15Yard Sign Stakes and Posts
    
    
    16Standard Yard Sign Specifications
    
    
    17-18Personalized Yard Sign Specifications
    
    
    19-20Yard Sign Riders and Open House Signs
    
    
    21Exterior Building Signs
Preferred Format
    
    
    22Alternate Format
    
    
    23Building Signage Scaling Dimensions
Preferred Format
    
    
    24Alternate Format
    
    
    25Channel Letters
    
    
    26-27Business Cards
Standard Cards
    
    
    28-29Premium Cards
    
    
    30-31Individual Photography Specifications
    
    
    32Letterhead and Envelopes
Standard
    
    
    33Premium
    
    
    34Name Badges
    
    
    35Specialty Items
    
    
    36Personal Promotion Guidelines
    
    
    37-39Internet Standards
    
    
    40-41COLDWELL BANKER Special Markets
Reproduction of the Marks
    
    
    42Trademark
    
    
    43Logo Guidelines
    
    
    44Proper Usage
    
    
    45-46Letterhead and Envelopes
    
    
    47Business Cards
    
    
    48COLDWELL BANKER Mortgage
Logo Guidelines
    
    
    49-50COLDWELL BANKER PREVIEWS INTERNATIONAL®
Logo Guidelines
    
    
    51Color Specifications
    
    
    52Improper Usage
    
    
    53Standard Business Cards
    
    
    54Standard Letterhead
    
    
    55Standard Envelope
    
    
    56COLDWELL BANKER PREVIEWS INTERNATIONAL® Yard Signs
Logo
    
    
    57Standard Post & Premium Post
    
    
    58-61DBA Samples for 2, 3 line and non-agent DBAs
    
    
    62Advertising
Guidelines
    
    
    63Display Ads, Logo Component Specifications
    
    
    64Homes Magazine and Classified Scatter Ads Logo
Component Specifications
    
    
    65Equal Housing Opportunity Slogan,
Logo and Statement
    
    
    66Positioning Statement and Style Guidelines
    
    
    67-68Ad Template
    
    
    69National Image Ads
    
    
    70B/W Inset Ad Template
    
    
    71Display Shell
    
    
    72Telephone Directory Listings
    
    
    73
 1




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INTRODUCTION The COLDWELL BANKER service marks, trademarks and logo types are collectively
called the COLDWELL BANKER Marks throughout this Identity Manual. The COLDWELL
BANKER Marks serve as the basic building blocks for universal acceptance and
identification  for a single international graphic identity. The most important element of the COLDWELL BANKER System, symbolic of our
premier reputation and image, is the Corporate Mark (sometimes called the
Trademark or the Mark in this Identity Manual), shown on page 3. It and all
other COLDWELL BANKER Marks in the United States are owned by Residential
Equity, LLC, a subsidiary of Cendant Corporation who, in turn, licenses these
Trademarks to Coldwell Banker Real Estate Corporation. All trademark
registrations in countries other than the United States are owned by Coldwell
Banker Corporation. Each Franchisee is authorized to use the COLDWELL BANKER
Marks pursuant to their Franchise Agreements. Franchisees who have not been
licensed the rights to use the COLDWELL BANKER COMMERCIAL® Marks, may not use
them. Every company granted permission to use the Trademark is required to
protect it by adhering to the standards and regulations delineated in this
Identity Manual. Care in protecting the Trademark and all of the Coldwell Banker
Marks works to the benefit of everyone. A powerful international identity is directly related to the exact and correct
use of the Trademark by every COLDWELL BANKER Franchisee. THIS IDENTITY MANUAL
IS PART OF THE POLICY AND PROCEDURES MANUAL. Also, Franchisees who executed
their Franchise Agreements prior to January 1, 1999, and who executed the
commercial addendum or a separate commercial contract, should refer to the
Commercial Identity Standards Manual for commercial brokerage applications. The standards on the following pages must be adhered to without variation. Forms
for ordering materials from Preferred and Approved Suppliers have been provided
in a separate COLDWELL BANKER SourceBook. You are encouraged to use these
Preferred and Approved Suppliers for ail your materials (including stationery,
business cards, yard signs, telephone directory listings, etc.). They are
familiar with the standards for using the Trademarks and will afford you optimum
purchasing efficiencies. If a situation should arise that requires any departure from the standards in
this Identity Manual, prior approval in writing must be obtained from Coldwell
Banker Real Estate Corporation. Please contact your Regional Office. Outside of
the United States, contact the International Services Director at the Corporate
Office. 2




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TRADEMARK THE CORRECT MARK [COLDWELL BANKER LOGO] The Corporate Mark is the primary COLDWELL BANKER® Mark. It must be used exactly as indicated in this Identity Manual. The COLDWELL
BANKER Mark is authorized for use with your approved company name (called your
company name or DBA in this Identity Manual) as described on building signs,
yard signs, stationery, business cards, classified advertising, personal
promotion literature and all other advertising materials and external
communications. The Mark consists of a rectangular field with the words COLDWELL BANKER in
white letters, in a custom-designed type style stacked on two lines and the
COLDWELL BANKER bug design. The Mark may be represented in black or in blue
(PMS 280) on white. Note: The Mark always appears in blue on signage and
stationery. It is essential that the correct color blue be used. Please see page 9 for color
specifications. The color blue is always the same (PMS 280 or the appropriate CMYK match). The
shape, or aspect ratio (the relationship of height to width) of the blue field
is always the same. The size, spacing and placement of the words COLDWELL
BANKER and the COLDWELL BANKER bug design are always in the same relationship
within the blue field. The color, the aspect ratio of the Mark and the
relationships within the Mark shall not be altered regardless of the application
or the size of the Mark within the application. It is the uniqueness of each of these elements and the way they have been
assembled into a unit that give the COLDWELL BANKER Corporate Mark its
distinctive character. In virtually all applications a minimum of two grid units of white space
surrounds the blue field of the Mark and shall always be maintained. (See page 8
for details). THE LETTERS CB OR THE COLDWELL BANKER BUG DESIGN SHALL NEVER BE USED OUTSIDE
OF THE MARK, AS THE LETTERS CB ARE THE TRADEMARK OF ANOTHER COMPANY. Advertising of any property or services which are not within the definition of
Franchised Services is not permitted with the use of any of the COLDWELL BANKER
Marks or the COLDWELL BANKER name. The advertising or general solicitation of
certain kinds of commercial business is specifically prohibited. However,
Franchisees who have been licensed the COLDWELL BANKER COMMERCIAL® Marks
should refer to the COLDWELL BANKER COMMERCIAL Identity Standards Manual for
further information on COLDWELL BANKER activity that is permitted. See your
COLDWELL BANKER COMMERCIAL Policy and Procedures Manual. 3




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TRADEMARK
Disclaimers MINIMUM REQUIRED DISCLAIMERS  Every piece of printed literature given directly to consumers (i.e.,
brochures, postcards), excluding stationery and classified ads, must contain the
following legal disclaimer*, set in approximately 6-point type using Helvetica
typeface:  ®,  and SM are licensed trademarks to Coldwell Banker Real Estate
Corporation. An Equal Opportunity Company. Equal Housing Opportunity
[HOMESTORE LOGO]. Each Office Is Independently Owned And Operated.  Every piece of NRT printed literature, excluding stationery, in NORTH AMERICA
must contain the following legal disclaimer, set in approximately 6-point
Helvetica type-face:  ®, andSM are licensed trademarks to Coldwell Banker Real Estate
Corporation. An Equal Opportunity Company. Equal Housing Opportunity
[HOMESTORE LOGO]. Owned And Operated By NRT Incorporated. REQUIRED DISCLAIMER  For stationery, business cards and all signage, the following Minimum
Required Disclaimer must be used:  Each Office Is Independently Owned And Operated. NRT offices must substitute the disclaimer line:  Owned And Operated By NRT Incorporated.  If a piece such as a flyer, door hanger or postcard is to be distributed to
consumers, precede the previously mentioned legal disclaimers with:  If your property is listed with a real estate broker, please disregard. It
is not our intention to solicit the offerings of other real estate
brokers. We are happy to work with them and cooperate fully.  Every piece of broadcast communication (i.e., radio and TV commercials,,
locally produced TV shows) used by affiliate offices must contain:  Coldwell Banker (Affiliate DBA Name). Each Office Is Independently Owned
And Operated. COLDWELL BANKER® is a registered trademark.  Every piece of printed literature, excluding stationery, that is used in
connection with the COLDWELL BANKER CONCIERGE® program must contain the
following legal disclaimer set in approximately 6-point type using Helvetica
typeface:  If your property is listed with a real estate broker, please disregard. It
is not our intention to solicit the offerings of other real estate
brokers. We are happy to work with them and cooperate fully.Ó(year)
Coldwell Banker Real Estate Corporation. ®,  and SM licensed
trademarks to Coldwell Banker Real Estate Corporation. An Equal
Opportunity Company. Equal Housing Opportunity [HOMESTORE LOGO] Each
COLDWELL BANKER® Office Is Independently Owned And Operated.This program is available through participating COLDWELL BANKER® offices
and DOES NOT REQUIRE THE LISTING OR PURCHASE OF REAL ESTATE THROUGH A
COLDWELL BANKER OFFICE AS A CONDITION OF PARTICIPATION. This program is
void where deemed an inducement under the laws of KY or WV or the real
estate commission interpretations of the laws of MO, NJ or OK. A consumer
purchase of a product or service may result in the seller or service
provider paying a fee or commission to the COLDWELL BANKER Broker or Sales
Associates who obtained the sale. Neither Coldwell Banker Real Estate
Corporation nor any of its Franchisees or other affiliated companies,
including Cendant Corporation, provide any product or service in
connection with the COLDWELL BANKER CONCIERGE® Programs. Not all
products or services are available in all states. *Franchisees outside of the U.S. may omit Equal Housing and Equal
Opportunity References, if appropriate. 4




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TRADEMARK
Trademark Format With Your Company Name TRADEMARK USE WITH YOUR COMPANY NAME. The COLDWELL BANKER® Trademark is never
to be used alone without your company name. Your company name should be centered
directly under the logo with a rule underneath as shown. Your company name or DBA is always typeset in BERKELEY OLDSTYLE BOLD in all
caps. Times New Roman Bold may be substituted if Berkeley Oldstyle Bold is not
available. The length of each line cannot exceed the width of the logo, and the
complete company name cannot be more than three lines. [COLDWELL BANKER LOGO] SMITH & SMITH
SMITH REALTY Many common items such as stationery, yard signs and personal promotion
literature can only be purchased with company-specific, imprinted information.
Certain other items such as postcards, mailers or ad shells must be
self-imprinted by the user. When utilizing brochures or preprinted presentation
materials that offer a die cut feature for insertion of a business card, you
must avail yourself of this feature to ensure that your company name is
displayed in the document. Your company name must be pre-approved by Coldwell Banker Real Estate
Corporation, should provide clear identity and should never cause confusion with
other offices or firms, or imply national scope. For example:  National Real Estate, Colorado Realty or United States Real Estate
Associates would be inappropriate and confusing when used as your company
name along with the COLDWELL BANKER Trademark. Depending on the item, the full or Minimum Required Disclaimer line (see page
four) must always appear in upper and lower case Helvetica Regular type style
each time your company name appears in conjunction with the COLDWELL BANKER name
or the Corporate Mark. OUTSIDE OF THE UNITED STATES. It is suggested that your company name or DBA
should always include the words Real Estate or Realty. EXTERIOR BUILDING SIGNS. A 60/40 format is authorized. The top 60% contains the
COLDWELL BANKER Name in white reversed out of a blue field, and the bottom 40%
contains your company name in white upper case Berkeley Oldstyle Black letters
custom cut out of a blue field and centered under the Mark in one, two or three
lines. The point size of the letters in your company name are to be no higher
than 60% of the height of the letters in the COLDWELL BANKER name, except for
one word names that are less than eight characters whereby a maximum of 70% is
allowed. The required disclaimer, as shown on page four, is in black upper and
lower case Helvetica centered under the lower blue field. This format is to be
used only on outside building signs, and must always be maintained in that
application. See pages 22-27. ALL OTHER APPLICATIONS. A 50/50 format must be maintained. The top half contains
the COLDWELL BANKER logo in PMS 280 and the COLDWELL BANKER bug design in
white as illustrated. The bottom half contains your company name in black upper
case Berkeley Oldstyle Bold letters with a ruled black line (the width of the
blue field in the logo) underneath. The letters in your company name can be
equal to, but not greater than, the point size of the letters in the COLDWELL
BANKER name whenever possible. The required disclaimer, as shown on page four,
must be printed in black upper and lower case Helvetica. No slogans, symbols, marks or words other than your company name (except a phone
number or photograph on yard signs) are permitted within these prescribed
formats. The use of the COLDWELL BANKER name or Mark is not permitted on checks or
purchase orders without the Minimum Required Disclaimer. The 50/50 format must
be maintained. USE OF THE NAME IN BODY COPY. To present a consistent and unified image for our
company, weve provided guidelines to follow when using the COLDWELL BANKER name
in body copy intended for external use. The COLDWELL BANKER trademark must be set in ALL CAPS or BOLDFACE when used as
an adjective to modify a noun. Do not use ALL CAPS or BOLDFACE when referring to
Coldwell Banker Real Estate Corporation, or in combination with your DBA
(Coldwell Banker Smith & Smith Realty). The following examples demonstrate the
correct use of our name in copy:  
    Our impressive reputation makes the COLDWELL BANKER® brand the premier
real estate system.
    Our impressive reputation makes the COLDWELL BANKER® brand the premier
real estate system.
    The COLDWELL BANKER® System has over 95 years of experience and
expertise.
    Coldwell Banker Smith & Smith Realty has highly trained Sales Associates.
    Coldwell Banker Real Estate Corporation maintains its international
headquarters in Parsippany, New Jersey. When referencing COLDWELLBANKER.COM, it must always appear in lower case bold
with no spaces, as demostrated in the following example:  
    The premier real estate Web site, COLDWELLBANKER.COM, lets you search for
a home 24 hours a day. 5




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##### 



TRADEMARK
Proper Trademark Notations and Use Many of the products, services and programs offered by COLDWELL BANKER®
companies are identified by our Trademarks. When a program is identified by a
trademark, the appropriate symbol should be used immediately after the programs
name or design. Listed below are instructions for using different trademarks, as well as the
appropriate symbol for each: TRADEMARK. Any word, name, design, device or any combination thereof, adopted
and used by the manufacturer or merchant to identify its goods and distinguish
them from those manufactured or sold by others. Any trademark that is not
registered should be followed by the  symbol. REGISTERED TRADEMARK. A trademark that has become the subject of a United States
Patent and Trademark Office registration. These are the only trademarks that can
be followed by the ® symbol. SERVICE MARK. Any word, name, design, device or any combination thereof, adopted
and used in the sale or advertising of services provided by a business to
identify its services and distinguish them from those of others. Any service
mark that is not registered should be followed by the SM symbol. REGISTERED SERVICE MARK. A service mark that has become the subject of a United
States Patent and Trademark Office registration. These are the only service
marks that can be followed by the ® symbol. COPYRIGHT. The exclusive right granted by the United States government to the
author or other owner of a work, investing the author or other owner for a
specific period of time with the sole and exclusive privilege of publishing or
distributing that work. Among the most common items subject to copyright in the
business world are video, audio and written advertising and promotional
materials, individual graphic designs, photographs, brochures, bulletins and
flyers, manuals, books and computer software. The Ó symbol is used for
copyrighted materials. USE OF THE COLDWELL BANKER REGISTERED MARK. If the COLDWELL BANKER Mark is used
in the headline of a piece, the registered symbol ® must be used the first
time the name appears. The registered symbol should also be used the first time
COLDWELL BANKER appears in the subhead or the body copy of that piece. The
maximum number of times the registered symbol should appear next to COLDWELL
BANKER on a given page is two. If COLDWELL BANKER is not used in the headline, the registered symbol must be
used the first time COLDWELL BANKER appears in the subhead and next to the first
mention in body copy on the page. If COLDWELL BANKER is not used in the headline or subhead, the registered symbol
only needs to appear next to COLDWELL BANKER the first time it is mentioned in the body copy of a page. This
is the only situation when two COLDWELL BANKER registered marks are not
necessary. Do not use the registered symbol when using your DBA (i.e., Coldwell Banker
Smith and Smith Realty) or Coldwell Banker Real Estate Corporation. If a printed piece is longer than one page, the COLDWELL BANKER registered
symbol must be inserted according to the above guidelines on every page of that
piece. The following lists show the proper trademark use for all COLDWELL BANKER
programs, materials and theme lines. BUYER SERVICES PROGRAMS AND MATERIALS COLDWELL BANKER® HomeBuyer Guidebook
(® only if 1st mention of COLDWELL BANKER on that page)
COLDWELL BANKER® HomeBuyer Appreciation Program
(® only if 1st mention of COLDWELL BANKER on that page)
COLDWELL BANKER® Home Protection Plan
(® only if 1st mention of COLDWELL BANKER on that page) ELECTRONIC PROGRAMS CBNet
COLDWELLBANKER.COM (NOTE: Never shorten
COLDWELLBANKER.COM to CB.COM.)
Neighborhood Explorer 
Personal Retriever®
Top Presenter (version #) For COLDWELL BANKER®
Top Producer® (version #) For COLDWELL BANKER®*
Top Recruiter (version #) For COLDWELL BANKER® SPECIAL MARKETS PROGRAMS
COLDWELL BANKER PREVIEWS INTERNATIONAL®
COLDWELL Banker® New Homes
COLDWELL BANKER® Vacation Homes
COLDWELL BANKER® Military Markets
COLDWELL BANKER® University Markets   *
    
    Copyright Ó2001. TOP PRODUCER® SYSTEMS. All rights reserved. A
Homestore.com Company 6




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##### 



TRADEMARK
Proper Trademark Notations and Use LOCAL THEME PROMOTIONS Celebrate America With Coldwell BankerSM
Helping Others Throughout the Holiday Season®
Toys for Tots®
Be Fire Safe! EDUCATIONAL PROGRAMS COLDWELL BANKER UNIVERSITY®
FastStart
SuccessTrack
Spring Board
Technical Skills OTHER PROGRAMS AND MATERIALS The COLDWELL BANKER CONCIERGE® Program
COLDWELL BANKER PREVIEWS INTERNATIONAL® The following theme lines are NO LONGER RECOMMENDED: Every Day, Everywhere, Around the World, Until Its Sold.SM
Well show you the way home.
For Over 90 Years.
Making Real Estate Real Easy® NOTE: The outdated theme lines Expect the best® and Support you can count
on are only acceptable OUTSIDE the United States. Failure to use a service mark in the correct manner may lead to the loss of its
status as a protected mark. If you use the same mark more than once in a promotional piece, you need to use
the appropriate symbol only at the first mention, on each page, except as noted
on page six of this booklet. Please note that the ® symbol should only be used
for registered marks, and then only for those goods or services for which the
mark is registered.   *
    
    Toys for Tots® is a registered trademark of Marine Toys For Tots Foundation. 7




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##### 



REPRODUCTION OF THE MARK
Logo Guidelines TRADEMARK REPRODUCTION. The COLDWELL BANKER® Mark shall always be reproduced
photographically from a high quality reproduction proof designed for that
purpose. It shall never be drawn freehand. Downloadable versions of approved
Coldwell Banker logos can be accessed through the Links/Downloads section of
CBNet at http://cbnet.coldwellbanker.com. For large-scale reproductions of the COLDWELL BANKER Trademark (such as office
building signs), strict adherence to proportionally sized enlargements is
required. The blue field must maintain a 1.0 to 2.3928 ratio of height to width. [COLDWELL BANKER LOGO] [COLDWELL BANKER LOGO] The Scaling Grid below provides the correct space relationships for all elements
of the Mark. This Scaling Grid should be used as a guide for scaling the Mark up
or down in size and for verifying the correctness of reproductions. In general, a minimum of two (2) Grid Units of space or air shall be maintained
around all four sides of the Mark except when specifically noted otherwise in
this Identity Manual. When the Mark is used against a tinted background, a margin of white space
(minimum two (2) Grid Units) is required around all four sides. No copy or
graphic element shall be contained within this space. ASPECT RATIO
1.0 to 2.3928 (28 Grid Units to 67 Grid Units). A correct Mark is 28 Grid Units in height and 67 Grid Units in width. The
correctness of the aspect ratio may be verified by measuring the height of the
field and multiplying it by 2.3928. The result should equal the width. Letter height is 7 Grid Units, except the K, which is 8 1/2 Grid Units. All measurements are in Grid Units. The Scaling Grid provides the correct size and spacing relationships for all
elements of the Mark. IMPORTANT NOTE: These displays are for demonstration only. THE SCALING GRID SHOULD NEVER BE REPRODUCED AS PART OF THE MARK! 8




---



##### 



REPRODUCTION OF THE MARK
Color Specifications It is always preferable to show the COLDWELL BANKER® Mark in blue, and always
in the correct shade of blue. For COLDWELL BANKER Blue, generally PANTONE®* or
PMS 280 will be specified. When specifying four-color printed work (ads or brochures), it may be desirable,
for cost reasons, to use standard AAAA process colors rather than a matched
COLDWELL BANKER Blue for the Mark. When printing on enamel coated paper stocks,
COLDWELL BANKER Blue can be approximated by specifying 100% Cyan, 72% Magenta
and 18% Black. When printing on uncoated paper stocks, specify 100% Cyan, 72%
Magenta and 18% Black. The COLDWELL BANKER Blue color shall always be matched as
closely as possible. When specifying COLDWELL BANKER Blue for applications other than print, an
acceptable match may be obtained by following these specifications when
ordering: PAINT. Specify that paint be mixed to match PANTONE® or PMS 280 precisely. PLASTIC SIGNAGE. Specify Lexan with 3M®** VTV #10256 vinyl applied second
surface. 3M® FILM. Specify 3M film VTV #10256 for production of building signs that are
externally illuminated, as well as signs that are illuminated from the inside. When printing in one color on internal documents, brochures and advertisements
including classified ads, the Mark may appear in that color, provided the one
color is COLDWELL BANKER Blue (PMS 280) or black. On a very limited basis, when the use of the color gold is permitted (specialty
items, the Chairmans Circle logo) specify PANTONE® 8640 or gold foil. For the
COLDWELL BANKER CONCIERGE® MARK, specify PANTONE® 874 or 1255. In those applications where rules (flying borders) are a part of the format,
they shall appear in the color in which the Mark appears. When embossing on fabric, leather or vinyl products, the words COLDWELL BANKER
should be in white, in raised relief letters against a printed COLDWELL BANKER
Blue, black, grey or white background, or the words in gold against a blue
background. The words in blue against a blue background are permitted, but NOT
recommended. When manufacturing Awards and Recognition Products or Promotional items***, the
words COLDWELL BANKER may be printed in white letters against a blue or clear
glass background, gold against a black or gold background, clear glass against a
white background, black against a gold background or blue against a gold
background. [COLDWELL BANKER LOGO] The correct color for the COLDWELL BANKER Mark is PMS 280 or the appropriate
CMYK match. (The color blue shown on this page and throughout this manual is not intended to
match the PANTONE® Color Standard. For the PANTONE® Color Standard, refer to
the current editions of the PANTONE® Color Publications.)   *
    
    PANTONE® is a registered trademark of Pantone, inc.**
    
    3M® is a registered trademark of Minnesota Mining and Manufacturing Company***
    
    When manufacturing specialty items printed on paper products, the Corporate
Mark should always be in the correct color blue, PMS 280. 9




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##### 



REPRODUCTION OF THE MARK
Embossing The COLDWELL BANKER® Mark also may be reproduced through a printing process
known as embossing, where the words COLDWELL BANKER are raised in relief from
the surface of the paper or fabric. (See page 9 for the correct color
specifications.) Two types of embossed Marks are acceptable. The first has the words COLDWELL
BANKER in raised relief letters against a printed field which defines the
background of the Mark (Illustration #1). The second has the words COLDWELL
BANKER in raised relief letters against the field, using an embossed frame to
define the field of the Mark. The lines that make up the frame are one Grid Unit
in width. No ink is used. This is called a Blind Emboss (Illustration #2). In either instance, the words COLDWELL BANKER are raised (not recessed) from
the surface of the paper or fabric. When the background field is printed in
COLDWELL BANKER Blue, a one-level die is used. When embossing is blind, a
two-level die is used with the frame being raised from the papers surface but
one half the depth or distance as that of the words COLDWELL BANKER
(Illustration #3). ILLUSTRATION #1 [PICTURE] ILLUSTRATION #2 [PICTURE] The Mark shall be reproduced photographically in making the embossing dies. The
size of the words COLDWELL BANKER, their placement and the spacing in
relationship to the background field or the frame that defines the field shall
be consistent with all Mark specifications. The aspect ratio (height to width)
of the blue field or to the outside of the frame shall be 1.0 to 2.3928. The size of the embossed Mark shall be sufficient to enable the embossing to be
crisp and sharp and the words legible. The prescribed space (generally two Grid
Units) shall be maintained around all four sides of the Mark whether or not the
field is printed in color or is defined by an embossed frame. When embossing the Mark, the words COLDWELL BANKER and the COLDWELL BANKER
bug design element are always in raised relief against the background.
Illustration #1 depicts raised embossed letters against a printed COLDWELL
BANKER Blue field. Illustration #2 depicts a Blind Embossed Mark with raised
letters against a white field. The embossed frame, which defines the field, is
in raised relief, one half the height of the raised letters and one (1) Grid
Unit in width (Illustration #3). ILLUSTRATION #3 COLDWELL BANKER Letters
Raised Frame [CHART] A cross-section view of a two-level Blind Embossing Die for reproduction of
the COLDWELL BANKER Mark. 10




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##### 



REPRODUCTION OF THE MARK PROPER USAGE. By adhering to the proper usage, you can project a consistent
image of the COLDWELL BANKER® Mark, building our brand and a higher level of
awareness that will bring more customers through your door. Please note the
correct treatment of our logo. WRONG
    
    
    
    RIGHT[COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTY
    
    The Mark should be 100% PMS 280 blue or black
for the background with the letters in white,
not textured, highlighted, shaded or in some
color or effect.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.
    
    
    
    Each Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTY
    
    The Mark should be white type knocked out of
PMS 280 blue or black.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.
    
    
    
    Each Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
    
    Never stretch or condense the Mark. The width should equal 2.3928 times the height.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
    
    The Mark should be no smaller than 1 in width.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
    
    The Mark should not be cropped. There should
be more blue field below the characters than
above them.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTY
    
    Do not decorate the Mark.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.
    
    
    
    Each Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTY
    
    The Mark should not be placed on an angle.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.
    
    
    
    Each Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTY
    
    Use a white rule when putting the Mark against a colored or textured background. Always
maintain the specified margin (2 grid units)
of space around all sides of the Mark.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
EXCLUSIVE AGENT
SMITH & SMITH
SMITH REALTY
    
    Copy should not be superimposed over the Mark.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach 
Office Is Independently
Owned And Operated.
    
    
    
    Each Office Is Independently
Owned And Operated.
 11




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##### 



REPRODUCTION OF THE MARK
Proper Usage WRONG
    
    
    
    RIGHT[COLDWELL BANKER LOGO]
-Real Estate-
SMITH & SMITH
SMITH REALTY
    
    Do not use any other copy within the Mark.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.[CB LOGO]
    
    The COLDWELL BANKER® bug design must be
contained in the approved Mark.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.SMITH & SMITH
SMITH REALTY
[COLDWELL BANKER LOGO]
    
    Your DBA must be placed directly under the
Mark, centered and not extended past either edge
of the blue field.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.
    
    
    
    Each Office Is Independently
Owned And Operated.[COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTY
    
    Your DBA should be set in ail caps in Berkeley
Oldstyle Bold or Times New Roman Bold typeface.
DBA and disclaimer should not exceed width of
Mark.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.
    
    
    
    Each Office Is Independently
Owned And Operated.[MARY SMITH LOGO]
[COLDWELL BANKER LOGO]
100 Street Main
Anytown, USA
(000) 123-4567
    
    Your DBA is the only copy permitted directly
under the Mark and no copy may appear directly
over the Mark.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.Each Office Is Independently
Owned And Operated.CALL SMITH & SMITH
REALTY AT (000)
123-4567
    
    The company name must be preceded by COLDWELL
BANKER (applies to both Mark and text usage).
    
    Call Coldwell Banker
Smith & Smith Realty
at (000) 123-4567[OPEN HOUSE LOGO]
    
    Do not use the COLDWELL BANKER custom typeface
for any words other than COLDWELL BANKER.
    
    [COLDWELL BANKER LOGO]
SMITH & SMITH
SMITH REALTYEach Office Is Independently
Owned And Operated.SEE THESE 40
COLDWELL BANKER
OPEN HOUSES
    
    The COLDWELL BANKER custom typeface should not
be used in headlines or body copy.
    
    SEE THESE 40
COLDWELL BANKER®
OPEN HOUSESPROMOTION AND SALES
TOOLS FOR
[COLDWELL
BANKER LOGO]
    
    Do not use the COLDWELL BANKER Mark as a copy
element.
    
    PROMOTION AND SALES
TOOLS FOR
The COLDWELL BANKER®System
 12




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##### 



REPRODUCTION OF THE MARK
COLDWELL BANKER CONCIERGE® Logo Guidelines The following are basic graphic guidelines for the application of the COLDWELL
BANKER CONCIERGE® logo. This includes instructions on correct usage of the
logo and color specifications. These elements are critical to the COLDWELL
BANKER CONCIERGE identity. Therefore, correct and consistent applications are
essential. Inconsistent use jeopardizes our legal right to exclusive use of the
logo. Approved reproduction quality logo sheets of the COLDWELL BANKER CONCIERGE logo
are available through Merrill Corporation, the annual Ad Kit and the COLDWELL
BANKER CONCIERGE binder. THE CORRECT LOGO. THE COLDWELL BANKER CONCIERGE logo must be used exactly as
indicated in these guidelines. It is the uniqueness of each element of the logo,
and the way it has been assembled into a unit, that gives the COLDWELL BANKER
CONCIERGE logo its distinctive character. The correct COLDWELL BANKER CONCIERGE logo consists of COLDWELL BANKER in
blue, with the name CONCIERGE® to the bottom right in bronze. The relationship of height to width of the logo is always the same. The size,
spacing and placement of COLDWELL BANKER and CONCIERGE are always the same.
The color and relationships within the logo shall not be altered regardless of
the application or the size of the logo within the application. The COLDWELL
BANKER CONCIERGE lettering style shall never be used by itself outside of the
logo. REPRODUCTION. THE COLDWELL BANKER CONCIERGE logo shall always be reproduced
photographically from a high-quality reproduction proof, an approved computer
disk or film designed for that purpose. It shall never be drawn freehand or
recreated via any computer graphics programs. Do not reverse the logo out of a
colored background. SIZE. In order to protect visual clarity, the logo should never be reproduced
smaller than 1 in width. COLOR SPECIFICATIONS. It is always preferable to show the logo in color, as it
was designed to be used in a two-color format. COLDWELL BANKER should always
be printed in PANTONE®* 280. Where possible, CONCIERGE and the ®symbol
should be printed in PANTONE® 874 Metallic. When metallic ink is not
available, use PANTONE® 1255. ONE-COLOR/B&W USES. When printing in one color, for print media or internal
documents, the logo can be printed in 100% black. 4/C PROCESS. When printing in four-color process, based on the standard AAAA
process colors, PANTONE® 280 blue can be approximated by specifying 100% cyan,
combined with 72% magenta and 18% black. PANTONE® 1255 bronze can be
approximated by specifying 100% standard AAAA process yellow, combined with 34%
standard AAAA process black and 27% standard AAAA process magenta. PAINT. Specify that paint be mixed to match PANTONE® 280 blue and PANTONE®
1255 bronze precisely. SHOOTING ART. The logo art on this page is camera-ready. Please see the logo
directly below for two-color instructions. If you require a different size, have
your publication or printer reduce or enlarge the logo. Whenever possible, use
two-color format printed in PANTONE® 280 for COLDWELL BANKER and PANTONE®
874 for CONCIERGE®. TWO-COLOR. PANTONE® 874 Metallic
or PANTONE® 1255. [CONCIERGE LOGO] PANTONE® 280 Coldwell Banker Coldwell Banker [CONCIERGE LOGO]   *
    
    PANTONE® is a registered trademark of Pantone, Inc. 13




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##### 



REPRODUCTION OF THE MARK
COLDWELL BANKER CONCIERGE® Graphic Treatment THE GRAPHIC TREATMENT. THE COLDWEIL BANKER CONCIERGE® graphic treatment must
be used exactly as indicated in these guidelines. It is the uniqueness of each
element, and the way it has been assembled into a unit, that gives the treatment
its distinctive character. The correct COLDWELL BANKER CONCIERGE graphic treatment consists of COLDWELL
BANKER in blue, with the word CONCIERGE and the ® in bronze. Each element
is positioned within a white rectangular box, angled at 10(degree), with a
bronze border and a black drop shadow. The relationship of height to width of the graphic treatment is always the same.
The size, spacing and placement of COLDWELL BANKER AND CONCIERGE within the
border are always the same. The colors and relationships shall not be altered
regardless of the application or the size of the treatment within the
application. REPRODUCTION  GRAPHIC TREATMENT. THE COLDWELL BANKER CONCIERGE graphic
treatment shall always be reproduced photographically from a high-quality
reproduction proof, an approved computer disk or film designed for that purpose.
It shall never be drawn freehand or recreated via any computer graphics
programs. Do not reverse the treatment out of a colored background. SIZE  GRAPHIC TREATMENT. In order to protect visual clarity, the treatment
should never be reproduced smaller than 1 1/4 in width. COLOR  GRAPHIC TREATMENT. It is always preferable to show the treatment in
color, as it was designed to be used in three-color format. COLDWELL BANKER
should always be printed in PANTONE®* 280. Where possible, CONCIERGE and the
® symbol should be printed in PANTONE® 874 Metallic. When metallic ink is
not available, use PANTONE®1255. The drop shadow prints 50% black. ONE-COLOR/B&W USES. When printing in one color, for print media or internal
documents, the treatment, including the drop shadow, prints 100% black. 4/C PROCESS. When printing in four-color process, based on the standard AAAA
process colors, PANTONE® 280 blue can be approximated by specifying 100% cyan,
combined with 72% magenta and 18% black. PANTONE® 1255 bronze can be
approximated by specifying 100% standard AAAA process yellow, combined with 34%
standard AAAA process black and 27% standard AAAA process magenta. PANTONE®
874 Metallic cannot be matched in four-color process. SHOOTING ART  GRAPHIC TREATMENT. The graphic treatment on this page is
camera-ready. Whenever possible, use the three-color format of PANTONE® 280
for COLDWELL BANKER, PANTONE® 874 for CONCIERGE and the ® and 50% black
for the drop shadow. THREE-COLOR PANTONE® 874 Metallic or PANTONE® 1255. [CONCIERGE LOGO] PANTONE® 280. Coldwell Banker Process Black   *
    
    PANTONE® is a registered trademark of Pantone, Inc. 14




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##### 



YARD SIGNS YARD SIGNS. The examples shown illustrate the approved formats tor standard
residential yard signs. The standard sign consists of a 24 inches wide by 22 inches high (76.4 x 70 Grid
Units) white panel with radius corners. Should local ordinances require, an
alternate size panel is permitted, however, requests must be made in writing and
be accompanied by documentation. SERVICE MARK. THE COLDWELL BANKER® Mark is positioned in the upper portion of
the sign with white letters reversed out of the COLDWELL BANKER Blue background.
(See page 9 for color specifications.) YOUR COMPANY NAME. Your company name is to appear in Berkeley Oldstyle Black
typestyle as shown, reproduced in black and positioned in the lower portion of
the sign as illustrated. No other typeface may be substituted for yard signs. TELEPHONE NUMBER. Telephone numbers are to be reproduced in black Berkeley
Oldstyle Black numerals. The exact size will vary according to the length of
your company name, but is to be proportioned as illustrated. WEB SITE ADDRESS. Web site is to be set in black, Berkeley Oldstyle Black
typeface to be proportioned as illustrated. If you choose not to place your
local company Web site on the yard sign, the coldwellbanker.com address will
appear as a default in its place. [COLDWELL BANKER LOGO] Correct use of Riders during marketing period. REQUIRED DISCLAIMER. The Minimum Required Disclaimer line, from page four, must
always appear in upper and lower case Helvetica Regular typestyle on all yard
signs. NOTE: No symbols, slogans or other verbiage is to appear on yard signs except
where required by local laws. Any variations from the above specifications must
be submitted to your Regional Office in writing for approval by the Coldwell
Banker Real Estate Corporation Marketing Department. Outside of the United
States, contact the International Services Director at the Corporate Office. MESSAGE RIDERS. All riders are 6 high white panels with radius corners, except
those with Sales Associate photos. When a photo is printed on a rider, 8 height
is permitted. Message riders are to be reproduced in black Berkeley Oldstyle
Black upper case letters and preferably suspended below the main panel. Name
riders can be printed with black letters against a white background (preferred
approach), white letters against a blue background or red letters against a
white background. Sold, For Sale, Under Contract or Sale Pending riders can be reproduced
in either black or red Helvetica Black typeface, upper case letters, and should
be placed above the main panel as shown. For red, PANTONE®* 186 should be
specified. [PICTURE] Correct use of Sold or For Sale Riders. Approved design for the
OPEN HOUSE / HOUSE FOR SALE directional signs.   *
    
    PANTONE® is a registered trademark of Pantone, Inc. 15




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##### 



YARD SIGN STAKES AND POSTS YARD SIGN STAKES AND POSTS. Four types are approved: (1) a cross-arm
Colonial-style post, (2) a tubular steel post-type stake, (3) the metal frame
stake or (4) a traditional single metal stake. When ordering yard signs from
your Approved Supplier, you must specify which post style you will be using to
facilitate proper preparation of the sign for mounting. [CHART] WHITE CROSS-ARM (COLONIAL STYLE) POST CONSTRUCTION.
Material: 4 x 4 Special Grade Lumber
(1)4 x 4 x 42 and(1)4 x 4 x 8
White Exterior Paint
1/2 x 4 Carriage Bolt Washer and Nut
All post tops cut at 45 degree angles
Slot where posts join notched at each post 1 3/4 deep and 3 1/2 wide
3/8 x 4 1/2 lag screw eyes attach hanging yard sign with 1/4 anchor shackles
1/8 slot for riders -1/2 deep [PICTURE] Tubular Steel Post-Type Stake [PICTURE] Mental Fram Stake [PICTURE] Single Mental Stake 16




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##### 



YARD SIGNS
Standard 1-line DBA [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps at
185 pt., tracking at -25. Company name is centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 321 pt.
and tracking at -25. AREA CODE is to be set in black, Berkeley Oldstyle Black
typeface at 149 pt. horizontally scaled to 80% and tracking at -25. Area code is
centered vertically within the phone number. Phone number and area code are
centered horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black typeface at 125 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. 2-line DBA (recommended size) [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps at
215 pt. tracking at -25. Leading is to be set at 186 pt. Company name is
centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 321 pt.
and tracking at -25. AREA CODE is to be set in black, Berkeley Oldstyle Black
typeface at 149 pt. horizontally scaled to 80% and tracking at -25. Area code is
centered vertically within the phone number. Phone number and area code are
centered horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black typeface at 125 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. 17




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##### 



YARD SIGNS
Standard 2-line DBA (alternate size) [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps at
185 pt., tracking at -25. Leading is to be set at 170 pt. Company name is
centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 258 pt.
and tracking at -25. AREA CODE is to be set in black, Berkeley Oldstyle Black
typeface at 110 pt. horizontally scaled to 80% and tracking at -25. Area code is
centered vertically within the phone number. Phone number, and area code are
centered horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black typeface at 110 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. Less than 8 characters DBA [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps at
215 pt. tracking at -25. Company name is centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 327 pt.
and tracking at -25. AREA CODE is to be set in Berkeley Oldstyle Black typeface
at 149 pt. horizontally scaled to 80% and tracking at -25. Area code is centered
vertically within the phone number. Phone number and area code are centered
horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black type-face at 121 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. 18




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##### 



YARD SIGNS
Personalized 1-line DBA [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps at
192 pt., tracking at -25. Company name is centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 321 pt.
and tracking at -25. AREA CODE is to be set in Berkeley Oldstyle Black typeface
at 150 pt. horizontally scaled to 80% and tracking at -25. Area code is centered
vertically within the phone number. Phone number and area code are centered
horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black typeface at 121 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. PHOTO is 5 x 7 with a 4 pt. blue border. Photo may be B/W or 4-color. ASSOCIATE NAME is to be set in black, Berkeley Oldstyle Black typeface all caps
at 165 pt. Leading is to be set at 135 pt. CALL DIRECT is to be set in Berkeley
Oldstyle Black typeface all caps at 90 pt. PHONE NUMBER is to be set in Berkeley
Oldstyle Black all caps at 160 pt. Leading is to be set at 150 pt. 2-line DBA (recommended size) [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps at
192 pt., tracking at -25. Leading is to be set at 186 pt. Company name is
centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 320 pt.
and tracking at -25. AREA CODE is to be set in Berkeley Oldstyle Black typeface
at 150 pt. horizontally scaled to 80% and tracking at -25. Area code is centered
vertically within the phone number. Phone number and area code are centered
horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black typeface at 121 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. PHOTO is 5 x 7 with & 4 pt. blue border. Photo may be B/W or 4-color. ASSOCIATE NAME is to be set in black, Berkeley Oldstyle Black typeface all caps
at 165 pt. Leading is to be set at 135 pt. CALL DIRECT is to be set in Berkeley
Oldstyle Black typeface all caps at 90 pt. PHONE NUMBER is to be set in Berkeley
Otdstyle Black all caps at 160 pt. Leading is to be set at 150 pt. 19




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##### 



YARD SIGNS
Personalized 2-line DBA (alternate size) [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps
192 pt. tracking at -25. Leading is to be set at 160 pt. Company name is
centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 266 pt.
and tracking at -25. AREA CODE is to be set in Berkeley Oldstyle Black typeface
at 120 pt. horizontally scaled to 80% and tracking at -25. Area code is centered
vertically within the phone number. Phone number and area code are centered
horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black typeface at 100 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. PHOTO is 5 x 7. Photo may be B/W or 4-color. ASSOCIATE NAME is to be set in black, Berkeley Oldstyle Black typeface all caps
at 165 pt. Leading is to be set at 135 pt. CALL DIRECT is to be set in Berkeley
Oldstyle Black typeface all caps at 90 pt. PHONE NUMBER is to be set in Berkeley
Oldstyle Black all caps at 160 pt. Leading is to be set at 150 pt. Less than 8 characters DBA [PICTURE] COMPANY NAME is to be set in black, Berkeley Oldstyle Black typeface all caps at
202 pt., tracking at -25. Leading is to be set at 186 pt. Company name is
centered horizontally under the logo. PHONE NUMBER is to be set in black, Berkeley Oldstyle Black typeface at 320 pt.
and tracking at -25. AREA CODE is to be set in Berkeley Oldstyle Black typeface
at 150 pt. horizontally scaled to 80% and tracking at -25. Area code is centered
vertically within the phone number. Phone number and area code are centered
horizontally within the sign. WEB SITE is to be set in black, Berkeley Oldstyle Black typeface at 121 pt.,
tracking at -25 and centered horizontally within the sign. MINIMUM REQUIRED DISCLAIMER is to be set in black, Helvetica Regular at 32 pt.
and centered horizontally within the sign. PHOTO is 2.812 x 3.75 with a 4 pt. blue border. Photo may be B/W or 4-color. ASSOCIATE NAME is to be set in black, Berkeley Oldstyle Black typeface all caps
at 165 pt. Leading is to be set at 135 pt. CALL DIRECT is to be set in Berkeley
Oldstyle Black typeface all caps at 90 pt. PHONE NUMBER is to be set in Berkeley
Oldstyle Black all caps at 160 pt. Leading is to be set at 150 pt. 20




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##### 



YARD SIGNS
Sign Riders, Open House Sign Riders* [PICTURE] Open House* [PICTURE]   *
    
    Dimensions are in Grid Units to facilitate scaling when required by local
ordinances. 21




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##### 



EXTERIOR BUILDING SIGNS
Preferred Format All measurements for the stacked and extended versions are given in Grid Units
(GU). This is to simplify the process of scaling up or scaling down the building
signs. Building signs are to be internally illuminated using fluorescent
lighting. Whether your building sign is free-standing, protruding or a fascia
installation, it must conform to the following guidelines. Your vendor will
conduct a survey of your property and forward a formal proposal, including
pricing for product, freight, tax and installation. SIGN FACE REQUIREMENTS. THE BUILDING SIGNS MUST MAINTAIN A 60/40 CONFIGURATION
RATIO BETWEEN THE COLDWELL BANKER® MARK AND YOUR COMPANY NAME REGARDLESS OF
THE OUTSIDE DIMENSIONS OF THE SIGN. The top 60% contains the COLDWELL BANKER
name in white reversed out of a blue field, and the bottom 40% contains your
company name in white upper case Berkeley Oldstyle Black letters custom cut out
of a blue field and centered under the Mark in no more than three lines. SERVICE MARK. The COLDWELL BANKER Service mark (top 60%) is to appear only as
authorized with the corporate alphabet typeface letters appearing in white, cut
out of a COLDWELL BANKER Blue* translucent vinyl background laminated to Lexan. YOUR COMPANY NAME. Your company name is to appear in white Berkeley Oldstyle
Black letters cut out of a COLDWELL BANKER Blue* translucent vinyl background
laminated to Lexan. The point size of your company name is to be 60% of the
point size of the COLDWELL BANKER letters, with the exception of one word
company names of eight characters or less which should use 70% of the COLDWELL
BANKER letters for the stacked logo format and 80% for the extended logo format.
Your company name is to be centered under the Trademark and is to be positioned
as shown in these examples. See pages 24-25 for sample drawings. EXTENDED FORMAT [PICTURE] REQUIRED DISCLAIMER. The Minimum Required Disclaimer line, from page four, must
appear on the building sign, centered under the lower COLDWELL BANKER Blue*
field and displayed in Helvetica Regular upper and lower case letters in black
type face. NOTE: No symbols, slogans, telephone numbers, marks or words may appear on a
building sign. Any variations from the above specifications must be submitted to
your Regional Office for approval by the Coldwell Banker Real Estate Corporation
Marketing Department. Outside of the United States, contact the International
Services Director at the Corporate Office. PLASTIC SIGNAGE. Specify Lexan with 3M VTV #10256 vinyi applied second surface. 3M®** FILM. Specify 3M film VTV #10256 for production of building signs that
are externaily illuminated, as well as signs that are illuminated from the
inside. ELECTRICAL REQUIREMENTS. Electrical wiring is another vital factor in planning
the construction of your sign, which should adhere to national industry
standards. For example, there are great differences in cost and quality of
ballast, which must be Underwriters Laboratories (U/L) approved with U/L
approved waterproofing and pure aluminum weatherproof raceways. All wiring and
wiring systems must be pure U/L approved copper. STACKED FORMAT [PICTURE]   *
    
    See page 9 for color specifications.**
    
    3M® is a registered trademark of Minnesota Mining and Manufacturing Company. 22




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##### 



EXTERIOR BUILDING SIGNS
Alternate Format  Replacement Face We provide these exceptions to the Exterior Building Sign format to accommodate
situations where the benefit of existing grandfathered exterior sign locations
would be lost because of subsequent changes to local sign ordinances. Typically,
the retention of existing support structure and sign can/framing is sufficient
to warrant further extension of grandfathered provisions. Accordingly, this alternate format provides for a full COLDWELL BANKER® Blue*
background field with the COLDWELL BANKER name enlarged to fill the space. Your
company name and the Minimum Required Disclaimer are to be included in the face
space. All measurements for the alternate stacked and extended formats are given in
percentages to provide a simplified mathematical process for scaling building
signs to the alternate format. (See pages 24-25 for sample drawings). Whether your building sign is free-standing, protruding or a fascia
installation, it must conform to the following guidelines. Your vendor will
conduct a survey of your property and forward a formal proposal, including
pricing for product, freight, tax and installation. REQUIREMENTS. The building signs must maintain a 60/40 configuration ratio
between the words COLDWELL BANKER and your company name regardless of the
outside dimensions of the sign. YOUR COMPANY NAME. Your company name is to-appear in white Berkeley Oldstyle
Black upper case letters cut out of a COLDWELL BANKER Blue* translucent vinyl
background laminated to Lexan, The point size of your company name is to be 60%
of the point size of the COLDWELL BANKER letters, with the exception of one word
company names of eight characters or less which should use 70% of the COLDWELL
BANKER letters for the stacked logo format and 80% for the extended logo format.
Your company name is to be centered and is to be positioned as shown in these
examples. REQUIRED DISCLAIMER. The Minimum Required Disclaimer line, from page four, must
appear centered on the building sign and displayed in Helvetica Regular upper
and lower letters in white type face. NOTE: No symbols, slogans, telephone numbers, marks or words may appear on a
building sign. Any variation from the above specifications must be submitted to
your Regional Office for approval by the Coldwell Banker Real Estate Corporation
Marketing Department. Outside of the United States, contact the International
Services Director at the Corporate Office. See page 22 for electrical requirements. STACKED FORMAT [PICTURE] EXTENDED FORMAT [PICTURE]   *
    
    See page 9 for color specifications. 23




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##### 



EXTERIOR BUILDING SIGNS
Preferred Format* [PICTURE] [PICTURE]   *
    
    Dimensions in Grid Units to facilitate scaling. 24




---



##### 



EXTERIOR BUILDING SIGNS
Alternate Format* [PICTURE] [PICTURE]   *
    
    Dimensions in Grid Units to facilitate scaling. 25




---



##### 



EXTERIOR BUILDING SIGNS
Alternate Format  Channel Letters* This Building Sign format has been specifically designed to accommodate
situations where installation of a CAN is impractical or where local ordinances
require use of individual letters. All measurements for the alternate stacked and extended formats are given in
percentages to provide a simplified mathematical process for scaling building
signs. (See page 24-25 for sample drawings.) These are the recommended designs; however, if restrictive local ordinances
must be met, some variation of these designs may be permitted. REQUIREMENTS. The building signs must maintain a 60/40 configuration ratio
between the words COLDWELL BANKER and your company name regardless of the
final size of the individual letters. The words COLDWELL BANKER must be in
corporate alphabet typeface letters in COLDWELL BANKER® Blue.* YOUR COMPANY NAME. Your company name is to appear in COLDWELL BANKER Blue*
Berkeley Oldstyle Black upper case letters. The point size of your company name
is to be 60% of the point size of the COLDWELL BANKER letters, with the
exception of one word company names of eight characters or less, which should
use 70% of the COLDWELL BANKER letters for the stacked logo format and 80% for
the extended logo format. Your company name should be centered and is to be
positioned as shown. EXCEPTION. Due to U/L guidelines, 13 is the smallest size allowable for
individual channel letters. If the DBA (company name) portion of the sign needs
to be smaller than 13, it is recommended that the COLDWELL BANKER trademark
remain in channel letter format on the building exterior, and the COLDWELL
BANKER Mark, DBA (company name) and Minimum Required Disclaimer appear
separately on the storefront on either the front window or door, in clear view. REQUIRED DISCLAIMER. The Minimum Required Disclaimer line, (see page four), must
appear centered below the company name and be displayed in Helvetica Regular
upper and lower case letters in black typeface. NOTE: No symbols, slogans, telephone numbers, marks or words may appear on a
building sign. Any variation from the above specifications must be submitted to
your Regional Office for approval by Coldwell Banker Real Estate Corporation
Marketing Department. Outside of the United States, contact the International
Services Director at the Corporate Office. See page 22 for electrical requirements. [COLDWELL BANKER PICTURE] SMITH & SMITH
REALTY
Each Office Is Independently Owned And Operated. [COLDWELL BANKER PICTURE] SMITH & SMITH REALTY
Each Office Is Independently Owned And Operated.   *
    
    See page 9 for color specifications. 26




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##### 



EXTERIOR BUILDING SIGNS
Individual Channel Letters* [PICTURE] [PICTURE] Due to U/L guidelines, 13 is the smallest size allowable for individual channel
letters. If the DBA (company name) portion of the sign needs to be smaller than
13, it is recommended that the COLDWELL BANKER® trademark remain in channel
letter format on the building exterior, and the COLDWELL BANKER Mark, DBA
(company name) and Minimum Required Disclaimer appear separately on the
storefront on either the front window or door, in clear view.   *
    
    Dimensions in Grid Units to facilitate scaling. 27




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##### 



BUSINESS CARDS
Standard Logo Business Card Without Photo The examples shown on pages 28-31 illustrate the approved format for business
cards. These items may be ordered through Preferred Alliance members or Approved
Suppliers. BUSINESS CARD  WITHOUT PHOTO MASTER FORMAT. A master format is provided for those items that are consistent
for all non-photo business cards. Printing may only appear on one side of the
card. TRADEMARK. Use exactly as shown on Master Format. SIZE. 3 1/2 X 2. PAPER. Productolith Cover, 100 lb. or the equivalent in finish, color and
weight. INDIVIDUAL NAME. 9 pt. Berkeley Oldstyle Black, all upper case. INDIVIDUAL TITLE. 7.5 pt. Berkeley Oldstyle Medium, upper and lower case. PROFESSIONAL DESIGNATION. 9 pt. Berkeley Oldstyle Bold, all upper case following
the individual name and separated from the name by a comma and a space. The
following designations may be used by those persons entitled to use them: GRI,
CPM, CCIM, CRS, CCPS, CRB, MAI, CRP and AMO. INDIVIDUAL PHONE NUMBERS.
8 pt. Berkeley Oldstyle Black, all upper case. INDIVIDUAL EMAIL ADDRESSES.
8 pt. Berkeley Oldstyle Black, lower case. YOUR COMPANY NAME. 10 pt. Berkeley Oldstyle Bold, all upper case. Centered under
the logo using up to three lines of type and not to extend beyond either edge of
the Mark. YOUR COMPANY ADDRESS. 7 pt. Berkeley Oldstyle Medium, all upper case. Position
below and flush with the left edge of the lower ruled line as illustrated. YOUR COMPANY WEB SITE ADDRESS. 7.5 pt. Berkeley Oldstyle Black, lower case.
Position below and flush with the left edge of the Company Address. APPROVED MARKS OF OTHERS. The Realtor® Mark, MLS Mark, or a combination of
Realtor®/MLS Mark may be positioned in the lower left corner. An award symbol
is optional for those who qualify. Symbols, insignias or Marks that are
unrelated to the real estate profession are prohibited. There is a limit of
three symbols on non-photo cards. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must appear at the bottom of the card, positioned flush left with the left edge
of the ruling in 5 pt. Helvetica, upper and lower case. INK COLORS. Print COLDWELL BANKER® PMS 280 Blue and black. COLDWELL BANKER
Blue is used for the COLDWELL BANKER Mark and the two ruled lines running
horizontally across the length of the business card. All else prints black. (See
page 9 for color specifications.) MASTER FORMAT  POSITIONING AND TYPE SPECS [PICTURE] Individuals Name.
    
    9 pt. BerkOldsty BlkProfessional Designation.
    
    9 pt. BerkOldsty Bd2 Titles.
    
    7.5 pi. BerkOldsty MdPhones.
    
    8 pt. BerkOldsty BlkIndividuals Email.
    
    8 pt. BerkOldsty BlkCompany Name.
    
    10 pt. BerkOldsty BdAddress.
    
    7 pt. BerkOldsty MdWebsite.
    
    7.5 pt. BerkOldsty BlKDisclaimer.
    
    5 pt. Helvetica
 28




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##### 



BUSINESS CARDS
Standard Logo Business Card Without Photo 3-Line Business Card  With Photo MASTER FORMAT. A master format is provided for those items that are consistent
for all photo business cards. Printing may only appear on one side of the
card. INDIVIDUAL PHOTOGRAPH. Photograph must be supplied to printer. Refer to
Individual Photography Specifications on page 32. TRADEMARK. Use exactly as shown on Master Format. SIZE. 3 1/2 X 2. PAPER. Productolith Cover, 100 lb. or the equivalent in finish, color and
weight. As an alternative, Kromecote 12 pt. cover stock may be substituted. INDIVIDUAL NAME. 9.5 pt. Berkeley Oldstyle Black, all upper case. INDIVIDUAL TITLE. 7 pt. Berkeley Oldstyle Medium, upper and lower case. PROFESSIONAL DESIGNATION. 8 pt. Berkeley Oldstyle Black, all upper case
following the individual name and separated from the name by a comma and a
space. The following designations may be used by those persons entitled to use
them: GRI, CPM, CCIM, CRS, CCPS, CRB, MAI, CRP and AMO. INDIVIDUAL PHONE NUMBERS.
8.5 pt. Berkeley Oldstyle Black, all upper case. INDIVIDUAL EMAIL ADDRESSES.
8.5 pt. Berkeley Oldstyle Black, lower case. [PICTURE] Individuals Name.
    
    9.5 pt. BerkOldsty BlkProfessional Designation.
    
    9.5 pt. BerkOldsty Bd2 Titles.
    
    7 pt. BerkOldsty Md3 Titles.
    
    5.5 pt. BerkOldsty MdPhones.
    
    8.5 pt. BerkOldsty BlkIndividuals Email.
    
    8.5 pt. BerkOldsty BlkCompany Name.
    
    10 pt. BerkOldsty BdAddress.
    
    8 pt. BerkOldsty MdWebsite.
    
    8 pt. BerkOldsty BlKDisclaimer.
    
    5 pt. Helvetica
 YOUR COMPANY NAME. 10 pt. Berkeley Oldstyle Bold, all upper case. Centered under
the logo using up to three lines of type and not to extend beyond either edge of
the Mark. YOUR COMPANY ADDRESS. 8 pt. Berkeley Oldstyle Medium, all upper case. Your
company address always follows your company name and is positioned below and
flush with the left edge of the upper ruled line as illustrated. YOUR COMPANY WEB SITE ADDRESS. 8 pt. Berkeley Oldstyle Black, lower case.
Position below and flush with the left edge of the Company Address. APPROVED MARKS OF OTHERS. The Realtor® Mark, MLS Mark, combination of
Realtor®/MLS Mark or local Board symbol may be positioned alongside of the
COLDWELL BANKER Mark. An award symbol is optional for those who qualify.
Symbols, insignias or Marks that are unrelated to the real estate profession are
prohibited. There is a limit of three symbols on photo cards. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must appear at the bottom of the card, centered under the photo, in 5 pt.
Helvetica, upper and lower case. INK COLORS. Print COLDWELL BANKER® PMS 280 Blue and black. COLDWELL BANKER
Blue is used for the COLDWELL BANKER Mark, the photo box and the two ruled lines
to the right of the photo box. All else prints black. (See page 9 for color
specifications.) ALTERNATIVE 5-LINE BUISNESS CARD WITH PHOTO [PICTURE] Individuals Name.
    
    8 pt. BerkOldsty BlkProfessional Designation.
    
    8 pt. BerkOldsty Bd1 Titles Line.
    
    7 pt. BerkOldsty MdPhones.
    
    7.25 pt. BerkOldsty BlkIndividuals Email.
    
    7.25 pt. BerkOldsty BlkCompany Name.
    
    10 pt. BerkOldsty BdAddress.
    
    6.5 pt. BerkOldsty MdWebsite.
    
    6.5 pt. BerkOldsty BlKDisclaimer.
    
    5 pt. Helvetica
 29




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##### 



BUSINESS CARDS
Premium Logo Business Card Without Photo PREMIUM BUSINESS CARD  WITHOUT PHOTO MASTER FORMAT. A master format is provided for those items that are consistent
for all non-photo business cards. Printing may only appear on one side of the
card. TRADEMARK. Use exactly as shown on Master Format. SIZE. 3 1/2 X 2. PAPER. Linen 100 lb. cover stock. INDIVIDUAL NAME. 9 pt. Berkeley Oldstyle Black, upper case. INDIVIDUAL TITLE. 7.5 pt. Berkeley Oldstyle Medium Italic, upper and lower case. PROFESSIONAL DESIGNATION. 9 pt. Berkeley Oldstyle Bold, all upper case following
the individual name and separated from the name by a comma and a space. The
following designations may be used by those persons entitled to use them: GRI,
CPM, CCIM, CRS, CCPS, CRB, MAI, CRP and AMO. INDIVIDUAL PHONE NUMBERS.
8 pt. Berkeley Oldstyle Black, upper and lower case. INDIVIDUAL EMAIL ADDRESSES.
8 pt. Berkeley Oldstyle Black, lower case. YOUR COMPANY NAME. 10 pt. Berkeley Oldstyle Bold, all upper case. Centered under
the logo using up to three lines of type and not to extend beyond either edge of
the Mark. YOUR COMPANY ADDRESS. 7 pt. Berkeley Oldstyle Medium Italic, all upper and lower
case. Position below and flush with the left edge of the embossed line as
illustrated. YOUR COMPANY WEB SITE ADDRESS. 7.5 pt. Berkeley Oldstyle Black, lower case.
Position below and flush with the left edge of the Company Address. APPROVED MARKS OF OTHERS. The Realtor® Mark, MLS Mark, combination of
Realtor®/MLS Mark or local Board symbol may be positioned in the lower left
corner of the card. An award symbol is optional for those who qualify. Symbols,
insignias or Marks that are unrelated to the real estate profession are
prohibited. There is a limit of three symbols on non-photo cards. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must appear at the bottom of the card, positioned flush left with the left edge
of the address, in 5 pt. Berkely Medium Italic, upper and lower case. INK COLORS. Print COLDWELL BANKER® PMS 280 Blue and black. COLDWELL BANKER
Blue is used for the COLDWELL BANKER Mark. All else prints black. (See page 9
for color specifications.) EMBOSSING. The rule extending to the right of the logo is blind embossed. MASTER FORMAT-POSITIONING AND TYPE SPECS [PICTURE] Individuals Name.
    
    9 pt. BerkOldsty BlkProfessional Designation.
    
    9 pt. BerkOldsty Bd2 Titles.
    
    7.5 pt. BerkOldsty MdltPhones.
    
    8 pt. BerkOldsty BlkIndividuals Email.
    
    8 pt. BerkOldsty BlkCompany Name.
    
    10 pt. BerkOldsty BdAddress.
    
    7 pt. BerkOldsty MdltWebsite.
    
    7.5 pt. BerkOldsty BlkDisclaimer.
    
    5 pt. BerkOldsty Mdlt
 30




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##### 



BUSINESS CARDS
Premium Logo Business Card With Photo PREMIUM BUSINESS CARD  WITH PHOTO MASTER FORMAT. A master format is provided for those items that are consistent
for all photo business cards. Printing may only appear on one side of the card. INDIVIDUAL PHOTOGRAPH. Photograph must be supplied to printer. Refer to
Individual Photography Specifications on page 32. TRADEMARK. Use exactly as shown on Master Format. SIZE. 3 1/2 X 2. PAPER. Linen 100 Ib. cover stock. INDIVIDUAL NAME. 9 pt. Berkeley Oldstyle Black, upper and lower case. INDIVIDUAL TITLE. 6.5/5.5 pt. Berkeley Oldstyle Medium Italic, upper and lower
case. PROFESSIONAL DESIGNATION. 9 pt. Berkeley Oldstyle Bold, all upper case following
the individual name and separated from the name by a comma and a space. The
following designations may be used by those persons entitled to use them: GRI,
CPM, CCIM, CRS, CCPS, CRB, MAI, CRP and AMO. INDIVIDUAL PHONE NUMBERS.
8.5 pt. Berkeley Oldstyle Black, upper & lower case. INDIVIDUAL EMAIL ADDRESSES.
8.5 pt. Berkeley Oldstyle Black, lower case. YOUR COMPANY NAME. 10 pt. Berkeley Oldstyle Bold, upper case. Centered under the
logo using up to three lines of type and not to extend beyond either edge of the
Mark. 3YOUR COMPANY ADDRESS. 7 pt. Berkeley Oldstyle Medium italic, upper and lower
case. Your company address always follows your company name and is positioned
below and flush with the left edge of the logo as illustrated. YOUR COMPANY WEB SITE ADDRESS. 6.5 pt. Berkeley Oldstyle Black Italic, lower
case. Position below and flush with the left edge of the Company Address. APPROVED MARKS OF OTHERS. The Realtor® Mark, MLS Mark, combination of
Realtor®/MLS Mark or local Board symbol may be positioned alongside the
COLDWELL BANKER Mark. An award symbol is optional for those who qualify.
Symbols, insignias or Marks that are unrelated to the real estate profession are
prohibited. There is a limit of three symbols on photo cards. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must appear at the bottom of the card, centered under the photo, in 5 pt.
Berkeley Oldstyle Medium italic, upper and lower case. INK COLORS. Print COLDWELL BANKER® PMS 280 Blue and black. COLDWELL BANKER
Blue is used for the COLDWELL BANKER Mark. All else prints black. (See page 9
for color specifications.) EMBOSSING. The rule above the logo is blind embossed. The border on the photo is
also blind embossed. MASTER FORMAT  POSITIONING AND TYPE SPECS [PICTURE] Individuals Name.
    
    9 pt. BerkOldsty BlkProfessional Designation.
    
    9 pt. BerkOldsty Bd2 Titles.
    
    6.5 pt. BerkOldsty Mdlt3 Titles.
    
    5.5 pt. BerkOldsty MdltPhones.
    
    8.5 pt. BerkOldsty BlkIndividuals Email.
    
    8.5 pt. BerkOldsty BlkCompany Name.
    
    10 pt. BerkOldsty BdAddress.
    
    7 pt. BerkOldsty MdltWebsite.
    
    6.5 pt. BerkOldsty BlkltDisclaimer.
    
    5 pt. BerkOldsty Mdlt
 31




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##### 



INDIVIDUAL PHOTOGRAPHY SPECIFICATIONS You want to look good when you have your picture taken. We want you to look
good, too. Thats why weve developed this photography spec sheet for you to
take to your professional photography session. PLEASE KEEP IN MIND THAT ONLY YOUR INDIVIDUAL PHOTO CAN APPEAR ON A BUSINESS
CARD IN A HEAD AND SHOULDER FORMAT. TO INSURE THE PROFESSIONALISM OF PHOTO
BUSINESS CARDS, PHOTOS OF OTHER PEOPLE (UNLESS THE OTHER PERSON IS A BUSINESS
PARTNER OR SPOUSE), ANIMALS, BIRDS, REPTILES, BUILDINGS, SCENERY, SLOGANS,
SYMBOLS OR POSTERS CANNOT APPEAR IN THE PHOTO. Your pictures will be an important business tool, and should reflect your
professional image as a member of the premier real estate organization in the
world, so clothing is an important consideration. (Wearing of costumes is not
permitted.) Your pictures should be taken against a subtle background that wont clash with
the COLDWELL BANKER® Blue logo. White or light-colored clothing may be a poor
choice. Men are advised to select a solid-colored medium or dark suit of conservative
cut, paired with a white shirt and a tasteful tie. If you are having a hard time
deciding between two combinations, take them both and ask your photographers
opinion. A jacket is desirable, but not required, for women. Womens dresses or blouses
should not have a busy print. Many designs dont reproduce well and tend to
detract attention from the subjects face. It is suggested that women play down
jewelry and makeup for a more subtle, professional image. To smile or not to smile, that is your choice. If youre not comfortable having
your picture taken, it will only look worse if you try to force yourself to do
something youre uncomfortable doing  like smiling broadly, or in some cases,
suppressing one. [PICTURE]
FOR YOUR PHOTOGRAPHER Ask your photographer to follow the guidelines listed below. This will ensure
that your pictures will reproduce effectively.  
    The main light is camera RIGHT. It should be 45(degree) from camera,
45(degree)above the subject for short lighting.
    The subject should be turned toward main light slightly, with the far ear
not showing and the head tipped slightly toward the main light.
    The broad fill just off camera left, level to camera, -1 stop from the
main light for 1:3 ratio.
    The background light should be approximately half the distance between the
subject and the white seamless background, -1 stop from the main light,
(incident measurement at background).
    A 150 mm portrait lens on a 2 1/4 format camera is preferred for proper
perspective.
    Provide the Sales Associate three 5 X 7 black and white or color glossy
prints, respectively. FOR BLACK AND WHITE PHOTOS:  
    Use a fine grain black and white negative film such as Kodak Plus X or
T-Max 100. FOR COLOR PHOTOS:  
    Use a gloss finish. 32




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##### 



[COLDWELL BANKER LOGO]
    
    YOUR NAME
Title
Title
123 MAIN STREET
CITY, ST 12345SMITH & SMITH
SMITH REALTY
    
    BUS (000) 123-4567
FAX (000) 123-4567
DIRECT (000) 123-4567
CELL (000) 123-4567
yourname@smithrealty.com
 LETTERHEAD (STANDARD) SIZE. 8/2 x 11. PAPER. Neenah Bond 25% cotton fiber, cockle finish White, Sub. 20 or the
equivalent in finish, color and weight. TRADEMARK SIZE. 1 11/32 x 9/16 lithographed in COLDWELL BANKET® Blue ink
(PMS 280). See page 9 for color specifications. YOUR COMPANY NAME. 13 pt. Berkeley Bold, all upper case, position below and
centered under the logo using one to three lines not extending past right side
of mark. Lithographed in black ink. The .5 pt black rule is black and is 3/64
from the baseline of your DBA. YOUR NAME. 9 pt. Berkeley Bold, 9 pt. leading, all upper case, lithographed in
black ink, positioned flush right above the rule. YOUR TITLE. 8 pt. Berkeley Medium, 9 pt. leading, upper and lower case,
lithographed in black ink, positioned flush right above the rule. YOUR COMPANY ADDRESS. 8 pt. Berkeley Medium, 8.7 pt. leading, all upper case,
lithographed in black ink. Position flush right, with the right edge of the
horizontal rule, as shown in the illustration. YOUR PHONE NUMBERS. 8 pt. Berkeley Medium, 8.7 pt. leading, all upper case,
lithographed in black ink. Position flush right, with the right edge of the
horizontal rule, as shown in the illustration. YOUR EMAIL ADDRESS. 8 pt. Berkeley Medium, 8.7 pt. leading, all lower case,
lithographed in black ink. Position flush right, with the right edge of the
horizontal rule, as shown in the illustration. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must be positioned at the bottom of the letterhead, centered, in 9 pt. Helvetica
Light Condensed, upper and lower case, lithographed in black ink. APPROVED SYMBOLS. The Realtor® Mark, MLS Mark, or a combination of
Realtor®/MLS Mark may be positioned in the lower right corner, lithographed in
black ink. An award symbol is optional for those who qualify. [COLDWELL BANKER LOGO] ENVELOPE (STANDARD) SIZE. No. 10. 4 1/8 x 9 1/2. PAPER. Neenah Bond 25% cotton fiber, cockle finish, White, Sub. 20 or the
equivalent in finish, color and weight. TRADEMARK SIZE. 1 x 13/32, lithographed in COLDWELL BANKER PMS 280 (Blue ink). YOUR COMPANY NAME. 10 pt. Berkeley Bold, all upper case, position below and
centered with logo using one to three lines not extending past right side of
Mark. Lithographed in black ink. The .5 pt. ruled line is black and is 3/64
from the baseline of your DBA. YOUR NAME. 6.5 pt. Berkeley Bold, all upper case, lithographed in black ink,
positioned flush left below the logo. YOUR COMPANY ADDRESS. 6.5 pt. Berkeley Medium, all upper case, lithographed in
black ink, positioned flush left below the logo. 33




---



##### 



Each Office Is Independently Owned And Operated. [COLDWELL BANKER LOGO]
    
    YOUR NAME
Title
Title
123 MAIN STREET
CITY, ST 12345BUS (000) 123-4567
FAX (000) 123-4567
DIRECT (000) 123-4567
CELL (000) 123-4567
yourname@smithrealty.com
 LETTERHEAD (PREMIUM) SIZE. 8 1/2 x 11. PAPER. 24 Ib. Ultimate White Linen Bond. TRADEMARK SIZE. 1 11/32 x 9/16, embossed in COLDWELL BANKER®. Blue ink (PMS
280). See page 9 for color specifications. YOUR COMPANY NAME. 13 pt. Berkeley Bold, all upper case, position below and
centered under the logo using one to three lines not extending past right side
of mark. Lithographed in black ink. The .5 pt black rule is black and is 3/32
from the baseline of your DBA. YOUR NAME. 9 pt. Berkeley Bold, 9 pt. leading, upper and lower case,
lithographed in black ink, positioned flush right above the rule. YOUR TITLE. 8 pt Berkeley Medium, 9 pt. leading, upper and lower case,
lithographed in black ink, positioned flush right above the rule. YOUR COMPANY ADDRESS. 8 pt. Berkeley Medium, 8.7 pt. leading, upper and lower
case, lithographed in black ink. Position flush right, with the right edge of
the horizontal rule, as shown in the illustration. YOUR PHONE NUMBERS. 8 pt. Berkeley Medium, 8.7 pt. leading, upper and lower
case, lithographed in black ink. Position flush right, with the right edge of
the horizontal rule, as shown in the illustration. YOUR EMAIL ADDRESS. 8 pt. Berkeley Medium, 8.7 pt. leading, all lower case,
lithographed in black ink. Position flush right,; with the right edge of the
horizontal rule, as shown in the illustration. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must be positioned at the bottom of the letterhead, centered, in 9 pt. Helvetica
Light Condensed, upper and lower case, lithographed in black ink. APPROVED SYMBOLS. The Realtor® Mark, MLS Mark, or a combination of
Realtor®/MLS Mark may be positioned in the lower right corner, lithographed in
black ink. An award symbol is optional for those who qualify. EMBOSSING. The rule extending to the right of the logo is blind embossed. [COLDWELL BANKER LOGO] ENVELOPE (PREMIUM) SIZE. No. 10 .4 1/8 X 9 1/2. PAPER. 24 Ib. Ultimate White Envelope Linen Finish. TRADEMARK SIZE. 1 11/32 X 9/16, embossed in COLDWELL BANKER PMS 280 (Blue
ink). YOUR COMPANY NAME. 13 pt. Berkeley Bold, all upper case, position below and
centered with logo using one to three lines not extending past right side of
Mark. Lithographed in black ink. The .5 pt ruled line is black and is 3/64 from
the baseline of your DBA. YOUR COMPANY ADDRESS. 6.5 pt. Berkeley Medium, all upper case, lithographed in
black ink. Position to the right of the logo as shown. [MLS LOGO] Each Office Is Independtly Owned And Operated. 34




---



##### 



NAME BADGES STANDARD BADGE [COLDWELL BANKER LOGO] YOUR APPROVED
COMPANY NAME HERE YOUR NAME
YOUR TITLE Size. 2 1/2 X 1 5/8. YOUR COMPANY NAME. Minimum type size is 9 pt. up to a maximum of 12 pt.
Horizontal scaling is 85% (depending on length of name). Berkeley Oldstyle
Black. All caps. Position to the right of logo. INDIVIDUAL NAME.* 100% 18 pt. Berkeley Oldstyle Black. All caps. INDIVIDUAL TITLE. 100% 10 pt. Berkeley Oldstyle Black. All caps. SYMBOLS. Million dollar or multi-million dollar club symbols are permitted. DISCLAIMER. Not required. LARGER BADGE [COLDWELL BANKER LOGO] YOUR APPROVED
COMPANY NAME HERE YOUR NAME
YOUR TITLE SIZE.3 X 1 9/16. YOUR COMPANY NAME. Minimum type size is 9 pt. up to a maximum of 12 pt.
Horizontal scaling is 85% (depending on length of name). Berkeley Oldstyle
Black. All caps. Position to the right of logo. INDIVIDUAL NAME.* 100% 18 pt. Berkeley Oldstyle Black. All caps. INDIVIDUAL TITLE. 100% 10 pt. Berkeley Oldstyle Black. All caps. SYMBOLS. Million dollar or multi-million dollar club symbols are permitted. DISCLAIMER. Not required.   *
    
    Note: In the U.S., certain state regulations may require a reduction in point
size such that the individual name is no larger than your company name. 35




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##### 



SPECIALTY ITEMS The following are additional guidelines for use of the COLDWELL BANKER® Mark
in connection with specialty products. These additional guidelines are intended
to further clarify the specifications outlined on pages 8-12 of this manual when
applied to this broad category of products including, but not limited to,
apparel, magnets, jewelry, calendars, awards, desk accessories, door mats, gift
items and all other promotional products. TRADEMARK. Use exactly as shown below. LOGO COLOR OPTIONS. See page 9. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must appear when the item is intended for distribution to the public as a
promotional item or for mass distribution and should be printed in Helvetica
Light upper and lower case. The disclaimer need not print directly under DBA (as
shown below); however, this is the preferred approach. The disclaimer may only
print PMS 280 or black. YOUR COMPANY NAME. Printed in Berkeley Oldstyle (black or bold optional), all
upper case and centered under the logo. The DBA cannot extend beyond the edge of
the logo and may be up to three lines. The DBA must appear when the item is
intended for distribution to the public as a promotional item. The DBA may be
omitted on decorations, party favors, apparel, office supplies, moving boxes,
jewelry or other items NOT intended for mass distribution to the public except
for award plaques and statues where it is required. The company name may only
print PMS 280 or black. INDIVIDUAL NAME. A Sales Associates personal name may be added to any specialty
item and should print PMS 280 or black in Berkeley Oldstyle (black or bold
optional) upper and lower case. When printing the individual name, use care to
ensure that the name is far enough away from the DBA or disclaimer so as not to
be confused as part of that copy. The individual name type size should not
exceed the size of the DBA if prohibited by state regulation. GENERAL GUIDELINES. When a COLDWELL BANKER yard sign graphic or business card
design is reproduced as a magnetized product, a label, embedded into a larger
graphic image or embossed, this specialized format must be reproduced exactly as
shown on pages 15-21 and 28-31 respectively. [COLDWELL BANKER LOGO] 36




---



##### 



PERSONAL PROMOTION GUIDELINES The COLDWELL BANKER® image is a powerful and positive one, and it can be a
vital ingredient in the personal promotion marketing efforts of Sales
Associates. One reason for the effectiveness of the COLDWELL BANKER brand name
is its consistent and appropriate usage throughout our company. The following Personal Promotion Guidelines address additional questions Sales
Associates frequently ask as they incorporate the COLDWELL BANKER identity into
their personal promotion marketing materials. By following these guidelines, you
reinforce the effectiveness of the COLDWELL BANKER brand name and enhance your
personal promotion efforts. PERSONAL PROMOTION REQUIRED USE OF DISCLAIMERS.
Sales Associates who create and utilize personal promotion literature must
incorporate the Minimum Required Disclaimer, as shown on page four, in their
literature. THE COLDWELL BANKER PERSONAL PROMOTION GUIDELINES. THE COLDWELL BANKER name and
reputation are the most valuable in the real estate industry and are vital to
the professional identity of our affiliates. It is essential for that identity
to be preserved in all materials presented to potential customers, including
materials created by Sales Associates as part of their personal promotion
campaigns. To help maintain the COLDWELL BANKER identity, these guidelines
should be followed by Sales Associates who use personal promotion materials:  1.
    THE COLDWELL BANKER Mark, associated Trademarks and service marks are always
to be used according to the guidelines in the Identity Standards Manual. ACCEPTABLE
    
    UNACCEPTABLE[COLDWELL BANKER LOGO]
(Use white outline around
COLDWELL BANKER logo when
placed against non-white
background.)
    
    [COLDWELL BANKER LOGO][COLDWELL BANKER LOGO]
SMITH
    
    [COLDWELL BANKER LOGO]
(Do not place logo at
angled positions.)Your Name
[COLDWELL BANKER LOGO]
SMITH REALTY
    
    [COLDWELL BANKER LOGO]
SMITH REALTY
(Do not cover any
part of the logo.)[COLDWELL BANKER LOGO]
    
    [COLDWELL BANKER LOGO]
(Do not reverse out colors
or change logo colors.)
 37




---



##### 



PERSONAL PROMOTION GUIDELINES  2.
    THE COLDWELL BANKER® Mark, (or, for Previews® Property Specialist
designation, the approved COLDWELL BANKER Previews logo) must always appear
on personal promotion literature in a prominent location and size.
Affiliates must also include their complete company name, regardless of
whether they are utilizing the COLDWELL BANKER or the COLDWELL BANKER
Previews International Mark. In the case of the Previews International Mark,
the complete company name need NOT appear in close proximity to the Mark
itself.3.
    A personal mark (e.g., individual Sales Associate logo, stylized name
treatment, personal slogan or tag line) should not be used in close proximity
to the COLDWELL BANKER Mark or other approved COLDWELL BANKER identifier;
each must stand alone. In no case is the COLDWELL BANKER Mark or other
approved COLDWELL BANKER identifier to be incorporated into the design or
wording of a personal mark.4.
    A personal mark is not to be used in a way that might confuse and mislead the
public regarding the identity of the Broker of record. Local laws and
regulations prescribing the relationship of Broker and Sales Associate
identification must be followed. IMPORTANT NOTE: SOME STATE LAWS REQUIRE THE TYPE OR SIZE OR PROMINENCE OF THE
SALES ASSOCIATES NAME IN ADVERTISING MUST BE SMALLER THAN THAT TYPE OF THE
OFFICE NAME. IN THOSE STATES, FRANCHISEES SHOULD WORK WITH THEIR WITH THEIR
AFFILIATE SERVICE MANAGER AND APPROVED SUPPLIERS TO ADAPT THE SPECS RELATED TO
THE SIZE OF THESE TWO ELEMENTS IN ORDER TO COMPLY WTH THOSE LAWS. ACCEPTABLE
    
    UNACCEPTABLEYOUR NAME
(000) 123-4567
    
    YOUR NAME
(000) 123-4567[COLDWELL BANKER LOGO]
SMITH REALTY
    
    An Associate of
Coldwell Banker
Real EstateYOUR NAME
PREVIEWS® PROPERTY SPECIALIST
[COLDWELL BANKER LOGO]
COLDWELL BANKER
SMITH REALITY
    
    YOUR NAME
YOUR
[COLDWELL BANKER LOGO]
SPECIALIST!(Logo should not tie to Sales Associates
name.)YOUR NAME
An exceptional real estate
professional
(000) 123-4567
    
    YOUR NAME
LICENSED REAL ESTATE BROKER
(000) 123-4567[COLDWELL BANKER LOGO]
SMITH REALTY
    
    A Member of Coldwell Banker Smith Realty
 38




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##### 



PERSONAL PROMOTION GUIDELINES  5.
    The Sales Associate should identify the source for any claims (#1 in Sales)
in a footnote within the ad and be prepared to substantiate the claim with
underlying data. Promised services must always fall within the approved
bundle of COLDWELL BANKER® services; no service may be offered outside this
menu without prior approval by COLDWELL BANKER.6.
    Use of a personal mark may risk claims of trademark infringement by third
parties, and a Sales Associate contemplating use of a personal mark should
first obtain a trademark search (at his or her expense) to ascertain
availability of the mark. The Sales Associate assumes full risk for such
claims, will inform COLDWELL BANKER immediately of any such claim of
infringement and will indemnify COLDWELL BANKER in connection with such
claims.7.
    COLDWELL BANKER reserves the right of prior approval of personal marks
(including service and performance claims) as well as the materials in which
they are used. ACCEPTABLE
    
    UNACCEPTABLESpecializing in Willow Glen Homes
for over 20 Years.
    
    An expert In all types of real
estate  from residential to
business opportunities#1 in sales in Willow Glen for
the past 4 years!
    
    Were the #1 Agents In Town!Becky Smith has the marketing
resources to help sell your
house fast!
    
    I will sell your house faster
than any other agent!HANS SMITH(Slogan, tag line or design that
a trademark search has shown
to be available for use.)
    
    YOURE IN GOOD HANDS
WITH HANS
[LOGO](The words Youre In Good
Hands with Allstate and the
Good Hands design are
registered trademarks of
Allstate Insurance Company.)
 39




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##### 



INTERNET STANDARDS COLDWELL BANKER® INTERNET IDENTITY STANDARDS.
With the continued success of COLDWELLBANKER.COM, we are all moving through the
electronic gateway to the world of online services and the Internet. As the
scope of the Internet grows, we all need to be mindful of the importance of the
proper use of the various COLDWELL BANKER Marks for online services and the
Internet. Every Franchisee is granted limited authority to use the COLDWELL BANKER Marks
pursuant to the Franchise Agreement. As a result, each Franchisee not only has
the right to use the COLDWELL BANKER Marks, but also the responsibility to
protect the COLDWELL BANKER Marks by adhering carefully to the Franchise
Agreement and the Policy and Procedures Manual. The international recognition of the COLDWELL BANKER System which benefits all
of us is directly related to the correct and unwavering manner in which the
COLDWELL BANKER Marks are used by every COLDWELL BANKER office and each of their
Sales Associates. Accordingly, it is important that the Franchise Identity
System be displayed and used on the Internet and online services properly and
consistently. It is our intent to avoid any possible confusion between the identity of
Coldwell Banker Real Estate Corporation and its Franchisees and their Sales
Associates. Therefore, we have provided the following guidelines for our
Franchisees and their Sales Associates in connection with the establishment and
use of Internet addresses. ELECTRONIC ADDRESSES  1.
    Internet Service Providers
Coldwell Banker Real Estate Corporation owns the Internet addresses:http://www.coldwellbanker.com and
http://www.coldwellbankercommercial.com No other company or person can own these addresses. However, each Franchisee and
its Sales Associates may obtain an individual domain name or home page address
on the Internet from a service provider. Because your address need not be
limited in its number of characters by these service providers, we ask you to
follow Chapter Eight in the Policy and Procedures Manual which sets forth the
correct use of your Company Name. If you purchase your own domain, you may obtain an address such as:  http://www.coldwellbankersmithrealty If you purchase the address through an online service provider, here identified
as webx, you may obtain an address such as:  http://www.webx.com/coldwellbankersmithrealty If you prefer an address which deviates from this configuration, please submit
your request in writing to the Legal Department BEFORE obtaining the address. IMPORTANT: In order to avoid confusion between Coldwell Banker Real Estate
Corporation and its Franchisees and their Sales Associates, it is extremely
important that you do not create a name in which coldwellbanker is followed by
a dot and three characters. For example, you may NOT create a domain name
containing:  coldwellbanker.net
coldwellbanker.com
coldwellbanker.org Incorrect examples include, but are not limited to:  http://www.coldwellbanker.net/smithrealty
http://www.coldwellbanker.org/smithrealty
http://www.coldwellbanker.com/smithrealty
http://www.coldwellbanker.hot/smithrealty2.
    Additional Guidelines for Selection of Internet Addresses
When creating your Internet address, please carefully follow these
guidelines, which prohibit your use of certain words.A.
    Do not create an Internet address which includes a city, state or
territorial identifier. Incorrect examples include, but are not limited
to:http://www.coldwellbankervirginia.com
http://www.coldwellbankernj.com
http://www.coldwellbankermass.com
http://www.coldwellbankercwest.com
http://www.cbapplachia.com
http://www.cbtennessee1.com
http://www.cbnocal.com 40




---



##### 



INTERNET STANDARDS  B.
    Do not create an Internet address which confuses your identity with
Coldwell Banker Real Estate Corporation or which is confusingly similar to
any of the trademarks, service marks or slogans owned by the Franchisor.
Incorrect examples include, but are not limited to:http://www.coldwellbankerpersonalretriever.com
http://www.coldwellbankerconcierge.com
http://www.coldwellbankercompany.com
http://www.cbuniversity.com
http://www.coldwellbankeronline.com
http://www.coldwellbankerrealty.comC.
    Do not create an Internet address which may lead to confusion as to the
identity of your COLDWELL BANKER® Franchise and/or other real estate
brokerage offices. Incorrect examples include, but are not limited to:http://www.century21broker.com
http://www.realtornar.com
http://www.realtyisus.com
http://www.coldwellbankerprudential.com
http://www.cbremax.com
http://www.bobrealtor.comD.
    Do not create an Internet address that references CB instead of COLDWELL
BANKER. Incorrect examples include, but are not limited to:http://www.cbunrealty.com
http://www.cbsuperior.com
http://www.cbrealty.com.com
http://www.cbsmith&son.com
http://www.cbultimate.com ONCE YOU OBTAIN AN INTERNET ADDRESS, PLEASE INFORM COLDWELL BANKER REAL ESTATE
CORPORATION OF THE EXACT CONFIGURATION OF THE INTERNET ADDRESS YOU HAVE SELECTED
BY SENDING A COPY OF YOUR ADDRESS TO:  COLDWELL BANKER REAL ESTATE CORPORATION 
ATTN: DIRECTOR ELECTRONIC MARKETING
1 CAMPUS DRIVE PARSIPPANY, NJ 07054 GENERAL Please remember, the Internet is just another medium in which the COLDWELL
BANKER Marks must be presented in a consistent manner. Additionally, all
communications on the Internet which include the Logo and/or Company Name must
include the Minimum Required Disclaimer, Each Office Is Independently Owned And
Operated or approved substitute for NRT offices. (See page four.) Each Franchisee is solely responsible for the information and other content
which such Franchisee chooses to make available on COLDWELLBANKER.COM, any home
page or other online service. Accordingly, each Franchisee should consider
carefully what information and other content is permissible to be reproduced and
displayed in accordance with applicable trademark, copyright, patent and other
laws. In addition, each Franchisee must adhere to all restrictions (including
COLDWELL BANKER System restrictions and applicable local laws) governing the
accuracy and presentation of advertising and the promotion of its business on
the online services and the Internet. 41




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##### 



SPECIAL MARKETS
REPRODUCTION OF THE MARKS: COLDWELL BANKER® Special Markets Guidelines The following are basic guidelines for the application of the COLDWELL BANKER®
Special Markets Marks. This includes instructions on correct usage of the Marks
and color specifications. The COLDWELL BANKER Special Markets consist of the following: New Homes,
University Markets, Military Markets and Vacation Homes. All of the logos in the
COLDWELL BANKER Special Markets section of this manual have the same
specifications, treatments and usage rules. To illustrate the various uses of
all of these logos within specific applications, the COLDWELL BANKER New Homes
logo will be shown. THE CORRECT LOGO. The COLDWELL BANKER Special Markets Marks must be used exactly
as indicated in these guidelines. The proper Mark consists of a PMS 280
rectangular field with the words COLDWELL BANKER, The COLDWELL BANKER bug
design, the ruled line and the Special Markets category in a custom-designed
typestyle, in white letters. The Mark may be represented in blue or in black on
white. It is essential that the correct color PMS 280 blue be used. Please see page 9
in the 6/01 Coldwell Banker Residential Identity Standards Manual for color
specifications. The color blue is always the same. The shape, or aspect ratio (relationship of
height to width), of the blue field is always the same. The spacing and
placement of the words COLDWELL BANKER, Special Markets category and the
COLDWELL BANKER bug design are always the same within the blue field. The
color, the aspect ratio of the Mark and the relationships within the Mark shall
not be altered regardless of the application or the size of the Mark within the
application. It is the uniqueness of each of these elements and the way they have been
assembled into a unit that give the COLDWELL BANKER Special Markets Marks their
distinctive character. In virtually all applications a minimum of 2 grid units
white space surrounds the blue field of the Mark and shall always be maintained.
(See page 8 in the 6/01 Coldwell Banker Residential Identity Standards Manual) The CB design or bug shall NEVER be used by itself outside of the Mark, as
those letters are trademarked by another company. [COLDWELL BANKER NEW HOMES LOGO] [COLDWELL BANKER MILITARY MARKETS LOGO] [COLDWELL BANKER VACATION HOMES LOGO] [COLDWELL BANKER UNIVERSITY MARKETS LOGO] [COLDWELL BANKER NEW HOMES LOGO]
     COLDWELL BANKER
     SMITH REALTY Note: Whenever using one of these logos, the COLDWELL BANKER name must preceed
your company name as illustrated. 42




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##### 



SPECIAL MARKETS
Trademark Format With Your Company Name TRADEMARK USE WITH YOUR COMPANY NAME. The COLDWELL BANKER® Special Markets
Trademarks are never to be used alone without your company name. Your company
name should be centered directly under the logo with a rule underneath as shown.
Downloadable versions of approved Coldwell Banker logos can be accessed through
the Links/Downloads section of CBNet at http://cbnet.coldwellbanker.com. The words COLDWELL BANKER must preceed your company name when using any
Special Markets logo. Your company name or DBA is always typeset in BERKELEY
OLDSTYLE BOLD in all caps. Although it is recommended that Berkeley Oldstyle
Bold is used for printed materials, Times New Roman Bold may be substituted if
Berkeley Oldstyle Bold is not available. The length of each line cannot exceed
the width of the logo, and the complete company name cannot be more than three
lines. [COLDWELL BANKER NEW HOMES LOGO]
     COLDWELL BANKER
     SMITH REALTY The COLDWELL BANKER New Homes logo is shown here AS an example of a coldwell
banker special markets logo. Any of the Special Markets logos can be substituted
for the COLDWELL BANKER New Homes logo shown here. Many common items such as stationery, yard signs and personal promotion
literature can only be purchased with company-specific, imprinted information.
Certain other items such as postcards, mailers or ad shells must be
self-imprinted by the user or, when utilizing brochures or preprinted
presentation materials that offer a die cut feature for insertion of a business
card, you must avail yourself of this feature to ensure that your company name
is displayed in the document. Your company name must be pre-approved by COLDWELL BANKER, should provide clear
identity and should never cause confusion with other offices or firms, or imply
national scope. For example:  National Real Estate, Colorado Realty or United States Real Estate
Associates would be inappropriate and confusing when used as your company
name along with a COLDWELL BANKER Special Markets Trademark. The Minimum Required Disclaimer line (see page four) must always appear in upper
and lower case Helvetica Regular type style each time your company name appears
in conjunction with the COLDWELL BANKER name or the Corporate Mark. OUTSIDE OF THE UNITED STATES. It is suggested that your company name or DBA
should always include the words Real Estate or Realty. EXTERIOR BUILDING SIGNS. For specifications contact your Director of Regional
Marketing. 43




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##### 



SPECIAL MARKETS
REPRODUCTION OF THE MARKS: COLDWELL BANKER® Special Markets Logo Guidelines TRADEMARKS REPRODUCTION. The COLDWELL BANKER® Special Markets Marks shall
always be reproduced photographically from a high quality reproduction proof
designed for that purpose. It shall never be drawn freehand. Downloadable
versions of approved COLDWELL BANKER logos can be accessed through the
Links/Downloads section of CBNet at http://cbnet.coldwellbanker.com. For large scale reproduction of a COLDWELL BANKER Special Markets Trademark
(such as office building signs), strict adherence to proportionally sized
enlargements is required. The blue field must maintain a 1.0 to 2.233 ratio of
height to width. The Scaling Grid below provides the correct space relationships for all elements
of the Mark. This Scaling Grid should be used as a guide for scaling the Mark
up or down in size and for verifying the correctness of reproductions. In general, a minimum of two (2) Grid Units of space or air shall be maintained
around all four sides of the Mark except when specifically noted otherwise in
this Identity Manual. When the Mark is used against a tinted background, a margin of white space
(minimum two (2) Grid Units) is required around all four sides. No copy or
graphic element shall be contained within this space. [COLDWELL BANKERS NEW HOMES LOGO] ASPECT RATIO
1.0 to 2.233 (30 Grid Units to 67 Grid Units). A correct Mark is 30 Grid Units in height and 67 Grid Units in width. The
correctness of the aspect ratio may be verified by measuring the height of the
field and multiplying it by 2.233. The result should equal the width. Letter height is 7 Grid Units, except the K, which is 8 1/2 Grid Units. Special Markets Type height is a maximum of 4 Grid Units. All measurements are in Grid Units. The Scaling Grid provides the correct size and spacing relationships for all
elements of the Mark. IMPORTANT NOTE: These displays are for demonstration only. THE SCALING GRID SHOULD NEVER BE REPRODUCED AS PART OF THE MARK! 44




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##### 



REPRODUCTION OF THE MARK
PROPER USAGE. By adhering to the proper usage, you can project a consistent
image of the COLDWELL BANKER® Special Markets Marks building our brand and a
higher level of awareness that will bring more customers through your door.
Please note the correct treatment of our logo. WRONG
    
    
    
    RIGHT[COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
    
    The Mark should be 100% PMS 280 blue or black for
the background with the letters in white, not
textured, highlighted, shaded or in some color or
effect.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
    
    The Mark should be white type knocked out of PMS
280 blue or black.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
    
    Never stretch or condense the Mark. The width
should equal 2.233 times the height.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
    
    The Mark should be no smaller than 1 in width.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
    
    Do not decorate the Mark.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
    
    The Mark should not be placed on an angle.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
    
    Use a white rule when putting the Mark against a
colored or textured background. Always maintain
the specified margin (2 grid units) of space
around all sides of the Mark.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
EXCLUSIVE AGENT
    
    Copy should not be superimposed over the Mark.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
 45




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##### 



SPECIAL MARKETS
REPRODUCTION OF THE MARK: Proper Usage WRONG
    
    
    
    RIGHT[LOGO]
    
    The COLDWELL BANKER® bug design must be
contained in the approved Mark.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.SMITH & SMITH
SMITH REALTY
[COLDWELL BANKER NEW HOMES LOGO]
    
    When using any of the COLDWELL BANKER Special
Markets logos, your DBA must be preceeded by
the words COLDWELL BANKER and placed directly
under the Mark, centered and not extended past
either edge of the blue field.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.[COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.
    
    Your DBA should be set in all caps in Berkeley
Oldstyle Bold or Times New Roman Bold typeface.
DBA and disclaimer should not exceed width of
Mark.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.MARY SMITH
[COLDWELL BANKER NEW HOMES LOGO]
100 MAIN STREET
ANYTOWN, USA
(000) 123-4567
Each Office Is Independently
Owned And Operated.
    
    Your DBA is the only copy permitted directly
under the Mark and no copy may appear directly
over the Mark.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.CALL SMITH & SMITH REALTY AT
(000) 123-4567
    
    The company name must be preceded by
COLDWELL BANKER (applies to both Mark and
text usage).
    
    Call COLDWELL BANKER Smith & Smith
Realty at (000) 123-4567[SEE THESE 40
COLDWELL BANKER OPEN HOUSES
NEW HOMES LOGO]
    
    The COLDWELL BANKER custom typeface and the
Special Markets custom typeface should not be
used in headlines or body copy.
    
    [COLDWELL BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
Each Office Is Independently
Owned And Operated.PROMOTION AND SALES
[TOOLS FOR
COLDWELL
BANKER NEW HOMES LOGO]
COLDWELL BANKER SMITH REALTY
    
    Do not use the COLDWELL BANKER Special Markets
Marks as a copy element.
    
    PROMOTION AND SALES
TOOLS FOR COLDWELL
BANKER® SYSTEM
 46




---



##### 



YOUR NAME
Title
Title[COLDWELL BANKER NEW HOMES LOGO]
    
    123 MAIN STREET
CITY, ST 12345-6789COLDWELL BANKER
SMITH & SMITH &
SMITH REALTY
    
    BUS (000) 123-4567
FAX (000)123-4567
DIRECT (000) 123-4567
CELL (000)123-4567
yourname@coldwellbanker.com
 LETTERHEAD (STANDARD) SIZE. 81/2 x 11. PAPER. Neenah Bond 25% cotton fiber, cockle finish, White, Sub. 20 or the
equivalent in finish, color and weight. TRADEMARK SIZE. 1.737 x .794, lithographed in COLDWELL BANKER® Blue ink (PMS
280). See page 9 for color specifications. YOUR COMPANY NAME. 13 pt. Berkeley Bold, all upper case, positioned below and
centered under the logo using one to three lines not extending past right side
of mark. Lithographed in black ink. The .5 pt. ruled line is black and is 3/64
from the baseline of your DBA. YOUR NAME. 9 pt. Berkeley Bold, 9 pt. leading, all upper case, lithographed in
black ink, positioned flush right above the rule. YOUR TITLE. 8 pt. Berkeley Medium, 9 pt. leading, upper and lower case,
lithographed in black ink, positioned flush right above the rule. YOUR COMPANY ADDRESS. 8 pt. Berkeley Medium, 8.7 pt. leading, all upper case,
lithographed in black ink. Position flush right, with the right edge of the
horizontal rule, as shown in the illustration. YOUR PHONE NUMBERS. 8 pt. Berkeley Medium, 8.7 pt. leading, all upper case,
lithographed in black ink. Position flush right, with the right edge of the
horizontal rule, as shown in the illustration. YOUR EMAIL ADDRESS. 8 pt. Berkeley Medium, 8.7 pt. leading, all lower case,
lithographed in black ink. Position flush right, with the right edge of the
horizontal rule, as shown in the illustration. REQUIRED DISCLAIMER. The Minimum Required Disclaimer, as shown on page four,
must be positioned at the bottom of the letterhead, centered, in 9 pt. Helvetica
Light Condensed, upper and lower case, lithographed in black ink. APPROVED SYMBOLS. The Realtor®Mark, MLS Mark, or a combination of
Realtor®/MLS Mark may be positioned in the lower right corner, lithographed in
black ink. An award symbol is optional for those who qualify. [COLDWELL BANKER NEW HOMES LOGO] COLDWELL BANKER
SMITH & SMITH &
SMITH REALTY YOUR NAME
123 MAIN STREET
CITY, ST 12345 ENVELOPE (STANDARD) SIZE. No. 10. 4 1/8 x 9 1/2. PAPER. Neenah Bond 25% cotton fiber, cockle finish, White, Sub. 20 or the
equivalent in finish, color and weight. TRADEMARK SIZE. 1.371 x .618 lithographed in COLDWELL BANKER PMS
280 (blue ink). YOUR COMPANY NAME. 10 pt. Berkeley Bold, all upper case, position below and
centered with logo using one to three lines not extending past right side of
Mark. Lithographed in black ink. The .5 pt. ruled line is black and is 3/64
from the baseline of your DBA. YOUR NAME. 6.5 pt. Berkeley Bold, all upper case, lithographed in black ink,
positioned flush left below the logo. YOUR COMPANY ADDRESS. 6.5 pt. Berkeley Medium, all upper case, lithographed in
black ink, positioned flush left below the logo. Each Office Is Independently Owned And Operated [MLS LOGO] 47




---



##### 



SPECIAL MARKETS
COLDWELL BANKER ® Standard Logo Business Card Without Photo The example shown illustrates the approved format for business cards. These
items may be ordered from Merrill Corporation. BUSINESS CARD  WITHOUT PHOTO MASTER FORMAT. A master format is provided for those items that are consistent
for all non-photo business cards. Printing may only appear on one side of the
card. TRADEMARK. Use exactly as shown on Master Format. SIZE. 3 1/2 X 2. PAPER. Productolith Cover, 100 lb. or the equivalent in finish, color and
weight. INDIVIDUAL NAME. 9 pt. Berkeley Oldstyle Black, all upper case. INDIVIDUAL TITLE. 7.5 pt. Berkeley Oldstyle Medium, upper and lower case. PROFESSIONAL DESIGNATION. 9 pt. Berkeley Oldstyle Bold, all upper case following
the individual name and separated from the name by a comma and a space. The
following designations may be used by those persons entitled to use them: GRI,
CPM, CCIM, CRS, CCPS, CRB, MAI, CRP and AMO. INDIVIDUAL PHONE NUMBERS.
8 pt Berkeley Oldstyle Black, all upper case. INDIVIDUAL EMAIL ADDRESSES.
8 pt. Berkeley Oldstyle Medium, lower case. YOUR COMPANY NAME. 10 pt. Berkeley Oldstyle Bold, all upper case. Centered under
the logo using up to three lines of type and not to extend beyond either edge of
the Mark. YOUR COMPANY ADDRESS. 7 pt. Berkeley Oldstyle Medium, all upper case. Position
below and flush with the left edge of the lower ruled line as illustrated. YOUR COMPANY WEB SITE ADDRESS. 7.5 pt. Berkeley Oldstyle Black, lower case.
Position below and flush with the left edge of the Company Address. APPROVED MARKS OF OTHERS. The Realtor® Mark, MLS Mark, or a combination of
Realtor®/MLS Mark may be positioned in the lower left corner. An award symbol
is optional for those who qualify. Symbols, insignias or Marks that are
unrelated to the real estate profession are prohibited. There is a limit of
three symbols on non-photo cards. REQUIRED DISCLAIMER. The Minimum Required Disclaimer as shown on page four must
appear at the bottom of the card, positioned flush left with the left edge of
the ruling in 5 pt. Helvetica Regular, upper and lower case. INK COLORS. Print COLDWELL BANKER® PMS 280 Blue and black. COLDWELL BANKER
Blue is used for the COLDWELL BANKER Mark and the two ruled lines running
horizontally across the length of the business card. All else prints black. (See
page 9 for color specifications.) MASTER FORMAT  POSITIONING AND TYPE SPECS [PICTURE] Individuals Name.
    
    9 pt. BerkOldsty BlkProfessional Designation.
    
    9 pt. BerkOldsty Bd2 Titles.
    
    7.5 pt. BerkOldsty Md3 Titles.
    
    5.5 pt. BerkOldsty MdltPhones.
    
    8 pt. BerkOldsty BlkIndividuals Email.
    
    8 pt. BerkOldsty MdCompany Name.
    
    10 pt. BerkOldsty BdAddress
    
    7 pt. BerkOldsty MdWebsite.
    
    7.5 pt. BerkOldsty BlkDisclaimer.
    
    5 pt. Helvetica
 48




---



##### 



COLDWELL BANKER MORTGAGE
REPRODUCTION OF THE MARK: COLDWELL BANKER® Mortgage Guidelines The following are basic guidelines for the application of the COLDWELL BANKER®
Mortgage Mark. This includes instructions on correct usage of the Mark and color
specifications. THE CORRECT LOGO. The COLDWELL BANKER Mortgage Mark must be used exactly as
indicated in these guidelines. The proper Mark consists of a PMS 280 rectangular
field with the words COLDWELL BANKER. The COLDWELL BANKER bug design, and
the word Mortgage in a custom-designed typestyle, in white letters. The Mark
may be represented in blue or in black on white. It is essential that the correct color blue be used. Please see page 9 for color
specifications. The color blue (PMS 280) is always the same. The shape, or aspect ratio
(relationship of height to width), of the blue field is always the same. The
spacing and placement of the words COLDWELL BANKER MORTGAGE and the COLDWELL
BANKER bug are always the same within the blue field. The color, the aspect
ratio of the Mark and the relationships within the Mark shall not be altered
regardless of the application or the size of the Mark within the application. In virtually all applications a minimum of white space surrounds the blue field
of the Mark and shall always be maintained. In certain reigions of the country, COLDWELL BANKER offices identify this
mortgage as Cendant Mortgage. In those cases please contact Cendant Mortgage for
proper logo specifications. THE COLDWELL BANKER BUG DESIGN SHALL NEVER BE USED BY ITSELF OUTSIDE OF THE
MARK, AS THOSE LETTERS ARE THE TRADEMARK OF ANOTHER COMPANY. TRADEMARK USE WITH YOUR COMPANY NAME. The COLDWELL BANKER MORTGAGE Mark is
intended for use by those affiliates who have formed a relationship with Cendant
Mortgage to offer and promote residential mortgage services to consumers. Since
these services are, in fact, provided by Cendant Mortgage and not the COLDWELL
BANKER Affiliate, the positioning of an affiliate company name or DBA directly
under the logo is not permitted. The COLDWELL BANKER MORTGAGE Mark must stand
alone in all advertising and promotional materials. However, it is permitted
(and recommended) to use the standard COLDWELL BANKER Mark together with an
affiliate company name or DBA elsewhere in the document or advertisement. REQUIRED DISCLOSURE. Cendant Mortgage utilizes a standard disclaimer in all of
its promotional materials and it is automatically included. When creating new
materials that include the COLDWELL BANKER MORTGAGE Mark at the local level, you
must include the required disclaimer. Contact Cendant Mortgage for exact
disclaimer language and prior copy approval. LOGO USAGE IS NOT PERMITTED WITHOUT PRIOR APPROVAL OF THE MARKETING PIECE FROM
COLDWELL BANKER MORTGAGES MARKETING AND LEGAL DEPARTMENTS. PLEASE CONTACT
COLDWELL BANKER MORTGAGES CREATIVE MANAGER, CHRISTIAN BLASBERG, AT
856-917-9337, OR EMAIL TO CHRISTIANVONN.BLASBERG@MORTGAGEFAMILY.COM FOR
INSTRUCTIONS ON SUBMITTING MATERIALS FOR APPROVAL. MORTGAGE LOGO [COLDWELL BANKER MORTGAGE LOGO] 49




---



##### 



COLDWELL BANKER MORTGAGE
REPRODUCTION OF THE MARK: COLDWELL BANKER® Mortgage Logo Guidelines TRADEMARK REPRODUCTION. The COLDWELL BANKER® Mortgage Mark shall always be
reproduced photographically from a high-quality reproduction proof designed for
that purpose. It shall never be drawn freehand. For large scale reproductions of a COLDWELL BANKER Mortgage Trademark (such as
office building signs), strict adherence to proportionally sized enlargements is
required. The blue field must maintain a 1.0 to 2.233 ratio of height to width. The Scaling Grid below provides the correct space relationships for all elements
of the Mark. This Scaling Grid should be used as a guide for scaling the Mark up
or down in size and for verifying the correctness of reproductions. In general, a minimum of two (2) Grid Units of space or air shall be maintained
around all four sides of the Mark except when specifically noted otherwise in
this Identity Manual. When the Mark is used against a tinted background, a margin of white space
(minimum two (2) Grid Units) is required around all four sides. No copy or
graphic element shall be contained within this space. [COLDWELL BANKER MORTGAGE LOGO] ASPECT RATIO
1.0 to 2.233 (30 Grid Units to 67 Grid Units). A correct Mark is 30 Grid Units in height and 67 Grid Units in width. The
correctness of the aspect ratio may be verified by measuring the height of the
field and multiplying it by 2.233. The result should equal the width. Letter height is 7 Grid Units, except the K, which is 8 1/2 Grid Units. Mortgage Type height is 4 Grid Units. All measurements are in Grid Units. The Scaling Grid provides the correct size and spacing relationships for all
elements of the Mark. IMPORTANT NOTE: These displays are for demonstration only. THE SCALING GRID SHOULD NEVER BE REPRODUCED AS PART OF THE MARK! 50




---



##### 



REPRODUCTION OF THE MARK
COLDWELL BANKER PREVIEWS INTERNATIONAL® Program Logo Guidelines The following are basic graphic guidelines for the application of the COLDWELL
BANKER PREVIEWS INTERNATIONAL® program logo. This includes instructions on
correct usage of the logo and color specifications. These elements are the heart
of the COLDWELL BANKER PREVIEWS INTERNATIONAL Program identity, and correct and
consistent applications are essential. Inconsistent use jeopardizes our legal
right to exclusive use of the logo. THE CORRECT LOGO. The COLDWELL BANKER PREVIEWS INTERNATIONAL program logo must
be used exactly as indicated in these guidelines. It is the uniqueness of each
element of the logo, and the way it has been assembled into a unit, that gives
the COLDWELL BANKER PREVIEWS INTERNATIONAL logo its distinctive character. OPTIONAL LOGO USAGE. In special instances such as folders, the COLDWELL BANKER
PREVIEWS INTERNATIONAL logo can print in white with gray (PMS Cool Gray #5) on
rules and dingbats without the oval only if it is reversed out on a blue (PMS
280) background. FOR PRINT APPLICATIONS. The mark consists of an oval background with the words
COLDWELL BANKER PREVIEWS INTERNATIONAL reversed out in white letters. PMS 280
is to be used for the Blue oval, the type is knocked out in white and the bars,
outer oval and dingbats print in Cool Gray #5. The relationship of height to width of the logo is always the same. The size,
spacing and placement of the words and oval are always in the same relationship
within the oval. The color and the relationships within the logo shall not be
altered regardless of the application or the size of the logo within the
application. The Previews lettering shall never be used by itself outside of the logo. The
words International and COLDWELL BANKER are always included in the logo as
one unit. [COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO] The correct Previews Mark to be used on all
applications except stationery. [COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO] The Correct Previews Mark For Yard Signs Only. [COLDWELL BANKER PREVIEWS INTERNATIONAL® LOGO] The Correct Previews Mark to be used on all
stationery and special applications. 51




---



##### 



REPRODUCTION
Color Specifications for COLDWELL BANKER PREVIEWS INTERNATIONAL® Program Logo REPRODUCTION. The COLDWELL BANKER PREVIEWS INTERNATIONAL® logo shall always be
reproduced photographically from a high quality reproduction proof, an approved
computer disk or film designed for that purpose. It shall never be drawn
free-hand, or recreated via any computer graphics programs. When the logo is used against a non-white background, or printed against a
photograph, the background or photo should not show through the letters in the
COLDWELL BANKER PREVIEWS INTERNATIONAL type of the logo. It is important to
always have a white border around the logo to separate it from the background. The exceptions to this are when the logo is printed on white stock. In general, when the logo is used against a background other than white, a
margin of white space shall be maintained around all of the logo. No copy or
graphic element shall be contained within this space. [COLDWELL BANKER PREVIEWS INTERNATIONAL® LOGO] Shown in PMS 280 and Cool Gray #5 SIZE. There are two logo sizes: the large version is for logo applications
larger than 2 1/2 in width. The small version is for applications of logos 1
to 2 1/2"' in width. In order to protect visual clarity, the logo should never
be reproduced smaller than 1 in width. TRADEMARK USE WITH YOUR COMPANY NAME. When electing to use the COLDWELL BANKER
PREVIEWS INTERNATIONAL Trademark in advertising, property flyers, personal
promotion literature or other print applications, you must include your complete
company name (Coldwell Banker Smith & Smith Realty) somewhere on the document.
It is NOT mandatory to place your DBA close to the COLDWELL BANKER PREVIEWS
INTERNATIONAL Mark but it must be prominently positioned. [COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO] IMPORTANT NOTE: SOME STATE LAWS REQUIRE THE TYPE OR SIZE OR PROMINENCE OF THE
SALES ASSOCIATES NAME IN ADVERTISING MUST BE SMALLER THAN THAT TYPE OF THE
OFFICE NAME. IN THOSE STATES, FRANCHISEES SHOULD WORK WITH THEIR WITH THEIR
AFFILIATE SERVICE MANAGER AND APPROVED SUPPLIERS TO ADAPT THE SPECS RELATED TO
THE SIZE OF THESE TWO ELEMENTS IN ORDER TO COMPLY WITH THOSE LAWS. COLOR SPECIFICATIONS FOR PRINT. It is always preferable to show the logo in
color, as it was designed to be used in a 2-color format. The words COLDWELL
BANKER PREVIEWS INTERNATIONAL should always be printed in white. The rules
and dingbats always print in Cool Gray #5, and background oval in PMS 280. The blue and gray colors represented in these guidelines are not intended to
match the PANTONE® Color Standard. For PANTONE® Color Standard, refer to the
current editions of the PANTONE® Color Publications. ONE-COLOR (B/W) USES: When printing in one color, for print media or internal
documents, the logo can be printed in black and white. 4/C PROCESS: When specifying four-color printed work (magazine ads and
brochures), it may be desirable, for cost reasons, to use standard AAAA process
colors rather than a matched PANTONE® color for the logo. Here is further
information on process colors: When printing on either enamel coated or uncoated paper stocks, PANTONE® 280
blue can be approximated by specifying 100% cyan, combined with 72% magenta and
18% black. PANTONE® Cool Gray #5 can be approximated by specifying 34%
standard AAAA black. PMS 280 and Cool Gray #5 colors should always be matched as
closely as possible. PAINT. Specify that paint be mixed to match PANTONE® 280 blue and Cool Gray #5
precisely. COLOR SPECIFICATIONS FOR EMBROIDERY. The words COLDWELL BANKER PREVIEWS
INTERNATIONAL® and the ® symbol should be embroidered in white thread. The
rules and dingbats should be stitched in gray to match PMS Cool Gray #5 and oval
in blue thread to match PMS 280 precisely. EXTERIOR BUILDING SIGNS. USE of the COLDWELL BANKER PREVIEWS INTERNATIONAL®
Building Sign requires prior permission from the Director of Special Markets,
Coldwell Banker Real Estate Corporation. * PANTONE® is a registered trademark of pantone Inc. 52




---



##### 



REPRODUCTION
Improper Uses of COLDWELL BANKER PREVIEWS INTERNATIONAL® Program Logo THE FOLLOWING ARE EXAMPLES OF IMPROPER USES AND TECHNIQUES THAT VIOLATE PROPER
REPRODUCTION OF THE LOGO: DO NOT DO ANY OF THE FOLLOWING!
    
    DO NOT use the stylized word Previews by itself.DO NOT alter the relative size of the elements within the logo.
    
    PREVIEWS[COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]
    
    DO NOT reverse the colors of the logo.DO NOT reduce the logo smaller than 1 in width. It will not reproduce
satisfactorily.
    
    [COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]
DO NOT use the logo without the word International.[COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]
DO NOT convert any part of the logo to lines or other screen patterns.
Always print the logo in solid ink.
    
    [COLDWELL BANKER PREVIEWS LOGO]
DO NOT use the logo without the words COLDWELL BANKER.[COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]
    
    [PREVIEWS INTERNATIONAL LOGO]DO NOT place the logo at an angle.
[COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]
    
    DO NOT reproduce the logo with other than a blue
(PMS 280) background.
[COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]DO NOT superimpose on or affix anything to the logo which will cover
up any portion of it.
    
    DO NOT use any other copy in conjunction with the logo.[COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]
    
    [COLDWELL BANKER PREVIEWS INTERNATIONAL LOGO]
Fine Real Estate Properties
 53




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##### 



BUSINESS CARDS
COLDWELL BANKER PREVIEWS INTERNATIONAL® Standard Business Cards BUSINESS CARD  STANDARD MASTER FORMAT. A master format is provided for those items that are consistent
for all non-photo business cards. Printing may only appear on one side of the
card. TRADEMARK. Use exactly as shown on Master format. SIZE 3 1/2 x 2. For Standard Business card. PAPER. Sundance. INDIVIDUAL NAME. 10 pt. Berkeley Bold, Track 10, caps and small caps. INDIVIDUAL PHONE NUMBERS. 7 pt. Berkeley Book, upper and lower case. PROFESSIONAL DESIGNATION. 7 pt. Berkeley Book, upper and lower case.
Professional designations such as GRI, CPM, CCPS, CCIM, ARM, ALC, CRE, CRS, CRB,
CRP and AMO may be used by those persons entitled to use them. INDIVIDUAL TITLE. 8 pt. Berkeley Book, Track 10, caps and small caps. INDIVIDUAL EMAIL. 5 pt. Berkeley Book, all lower case. YOUR COMPANY NAME. 8 pt. Berkeley Bold, Track 10, caps and small caps. YOUR COMPANY ADDRESS. 7 pt. Berkeley Book, Track 10, upper and lower case. Your
company address always follows your company name. APPROVED MARKS OF OTHERS. The Realtor® Mark, MLS Mark, combination of
Realtor®/MLS mark or local Board symbol may be positioned along the bottom
left corner. An award symbol is optional for those who qualify. Symbols or
insignias that are unrelated to the real estate profession are prohibited. There
is a limit of two symbols on COLDWELL BANKER PREVIEWS INTERNATIONAL® cards. REQUIRED DISCLAIMER. The Minimum Required Disclaimer line, as indicated below,
must always appear at the bottom of the card, positioned in center, in 5 pt.
Berkeley Book, upper and lower case. The disclaimer for the Affilate version
must read: Each Office Is Independently Owned And Operated. The disclaimer for
the NRT version must read: Owned And Operated By NRT, Inc. INK COLORS. Print COLDWELL BANKER PREVIEWS INTERNATIONAL®, in PMS 280 Blue,
and the rules and dingbats in Cool Gray #5. MASTER FORMAT  POSITIONING AND TYPE SPECS [COLDWELL BANKER PREVIEWS PICTURE] 54




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##### 



LETTERHEAD
COLDWELL BANKER PREVIEWS INTERNATIONAL® Standard Letterhead SIZE. 8 1/2x 11. PAPER. Sundance. TRADEMARK SIZE. 1 1/2 x 1 1/4, lithographed in COLDWELL BANKER® Blue ink
(PMS 280) with Gray (PMS Cool Gray #5). YOUR COMPANY NAME. 8 pt. Berkeley Bold, caps and small caps, Track 10 centered.
Lithographed in Blue (PMS 280). YOUR COMPANY ADDRESS. 7 pt. Berkeley Book, upper and lower case. Lithographed in
Blue (PMS 280). PROFESSIONAL DESIGNATION. 7 pt. Berkeley Book, upper and lower case.
Professional designations such as GRI, CPM, CCPS, CCIM, ARM, ALC, CRE, CRS, CRB,
CRP, MAI and AMO may be used by those persons entitled to use them. APPROVED MARKS OF OTHERS. The Realtor® Mark, MLS Mark or a combination of
Realtor®/MLS mark may be positioned in the lower right corner, lithographed in
black ink. An award symbol is optional for those who qualify. See the Merrill
Corporation Catalog. Symbols or insignias that are unrelated to the real estate
profession are prohibited. [PICTURE] 55




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ENVELOPE
COLDWELL BANKER PREVIEWS INTERNATIONAL® Standard Envelope SIZE. No. 10.4 1/8 x 9 1/2 PAPER. Sundance. TRADEMARK SIZE. 1 5/16 x 1 1/8, lithographed in
COLDWELL BANKER Blue (PMS 280) ink with Gray (PMS cool Gray #5). YOUR COMPANY NAME. 8 pt. Berkeley Bold, Track 10, caps and small caps. Center on
back flap as shown on one line. YOUR COMPANY ADDRESS. 7 Pt. Berkeley Book, upper and lower case following
the company name on the same line centered on back flap. [PICTURE] 56




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YARD SIGNS
COLDWELL BANKER PREVIEWS INTERNATIONAL® Logo YARD SIGNS. The examples shown illustrate the approved colors and formats for
COLDWELL BANKER PREVIEWS INTERNATIONAL® residential yard signs. The color blue
to be used is PMS 280, and all type and rules in the oval are white. The standard post version is 24 inches wide. The premium post version is 30
inches wide. YOUR COMPANY NAME. Your company name is to appear in Berkeley Oldstyle Black
typestyle as shown, reproduced in blue (PMS 280) and positioned on the sign
rider, or main panel respectively, as shown. The Coldwell Banker Previews
International rider provides space for display of your company name and, if
desired, the Sales Associates name and phone number. IMPORTANT NOTE: SOME STATE LAWS REQUIRE THE TYPE OR SIZE OR PROMINENCE OF THE
SALES ASSOCIATES NAME IN ADVERTISING MUST BE SMALLER THAN THAT TYPE OF THE
OFFICE NAME. IN THOSE STATES, FRANCHISEES SHOULD WORK WITH THEIR WITH THEIR
AFFILIATE SERVICE MANAGER AND APPROVED SUPPLIERS TO ADAPT THE SPECS RELATED TO
THE SIZE OF THESE TWO ELEMENTS IN ORDER TO COMPLY WTH THOSE LAWS. REQUIRED DISCLAIMER. The Minimum Required Disclaimer line, as indicated below,
must always appear on the lower portion of the sign rider or main panel
respectively, in Berkeley Oldstyle Bold caps and lower case. The disclaimer for
the Affiliate version must read: Each Office Is Independently Owned And
Operated. The disclaimer for the NRT version must read: Owned And Operated By
NRT Incorporated. NOTE: No symbols, slogans or other verbiage is to appear on yard signs except
where required by local laws. Any variations from the above specifications must
be submitted to your Regional Office in writing for approval by the Coldwell
Banker Real Estate Corporation Marketing Department. Outside of the United
States, contact the International Services Director at the Corporate Office. [PICTURE]
Two Piece
With Rider
    
    [PICTURE]
One Piece
 57




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YARD SIGNS
COLDWELL BANKER PREVIEWS INTERNATIONAL® Standard Post  Two Piece [PICTURE] NOTE: If your DBA extends beyond the amount of lines of copy indicated on the
sign rider above, you will need to add 1 for each additional line to the height
of the sign rider. * Dimensions are in inches. 58




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YARD SIGNS
COLDWELL BANKER PREVIEWS INTERNATIONAL® Premium Post  Two Piece [PICTURE] NOTE If your DBA extends beyond the amount of lines of copy indicated on the
sign rider above, you will need to add 1 for each additional line to the height
of the sign rider.   *
    
    Dimensions are in inches. 59




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##### 



YARD SIGNS
COLDWELL BANKER PREVIEWS INTERNATIONAL® Standard Post  One Piece [PICTURE]   *
    
    Dimensions are in inches. 60




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##### 



YARD SIGNS
COLDWELL BANKER PREVIEWS INTERNATIONAL® Premium Post  One Piece [PICTURE]   *
    
    Dimensions are in inches. 61




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YARD SIGNS
COLDWELL BANKER PREVIEWS INTERNATIONAL®
DBA Samples for 2, 3 line and non-agent DBAs. [PICTURE]
2 LINE DBA STYLE
    
    [PICTURE]
3 LINE DBA STYLE
    
    [PICTURE]
1 LINE DBA
WITHOUT AGENT NAMEONE PIECE[PICTURE]
2 LINE DBA STYLE
    
    [PICTURE]
3 LINE DBA STYLE
    
    [PICTURE]
1 LINE DBA
WITHOUT AGENT NAMETWO PIECE
 62




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ADVERTISING
Guidelines Its easy to make sure youre using the COLDWELL BANKER® Corporate Identity to
your best advantage. These are the basic components that make up the COLDWELL
BANKER Corporate Identity: AFFILIATE The COLDWELL BANKER Mark.
    
    [COLDWELL BANKER LOGO]Affiliate DBA.
    
    SMITH & SMITH
SMITH & SMITH
& SMITH REALITYMinimum Required Disclaimer.
    
    Each Office Is Independently
Owned And Operated.NRT INCORPORATEDThe COLDWELL BANKER Mark.
    
    [COLDWELL BANKER LOGO]NRT DBA (or approved substitute).
    
    RESIDENTIAL BROKERAGEMinimum Required Disclaimer.
    
    Owned And Operated by
NRT Incorporated
 When advertising or communicating with the public, usage of the mark must
conform to the following guidelines:  1.
    All logo formats in this identity section must be used as they are shown. No
logo may be less than 5/8 wide.2.
    The Mark should be reproduced for external use in only COLDWELL BANKER Blue
(100% PMS 280). If this is not possible the entire Mark should be reproduced
in black.3.
    The Mark should always appear in the bottom right-hand corner of a printed
piece or ad. [PICTURE] 63




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ADVERTISING
Display Ads, Logo Component Specifications In The United States Recommended Formats: The following are recommended formats for the Corporate Mark. Please
follow the correct styles outlined below. [PICTURE] Outside The United States: Use the recommended formats above, or choose one of the following: [PICTURE]
    
    [PICTURE]
 64




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ADVERTISING
Homes Magazine and Classified Scatter Ads Logo Component Specifications HOMES MAGAZINE
The following formats can be used to maximize the size of the Corporate Mark
when using banner headings. Maximum copy length of affiliate DBA is not to
exceed length of the Mark. The maximum height of the letters for the affiliate
DBA is to be equal to the letter height of letters of Coldwell Banker in the
Mark. THE FORMATS MAY NOT BE ALTERED OR MODIFIED IN ANY WAY. ONE-LINE DBA [PICTURE] TWO-LINE DBA [PICTURE] THREE-LINE DBA [PICTURE] SCATTER ADS TRADEMARK PERMITTED In all classified advertising where the publication permits company Trademarks,
the appropriate format shall be used, as large as space and dollars allow.
Classified ad costs may be contained by putting more than one property targeted
to the same audience in each ad. The Minimum Required Disclaimer, as shown on page four, must always appear to
give your office the proper identification. The examples below show the U.S.
disclaimer. The Mark should never be less than 1 inch wide. ONE COLUMN
    
    TWO COLUMN[PICTURE]
    
    [PICTURE]
 TRADEMARKS NOT PERMITTED In a classified section that prohibits company Trademarks, the name COLDWELL
BANKER should be set in bold, all caps, in a style as similar to Helvetica
Medium as possible. The Minimum Required Disclaimer, as shown on page four, must always appear,
giving your office proper identification as shown. ONE COLUMN
    
    TWO COLUMN[PICTURE]
    
    [PICTURE]
 PLEASE SEE YOUR AD KIT ON CBNET
FOR CAMERA-READY MARKS.
Go to http://cbnet.coldwellbanker.com 65




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ADVERTISING
Equal Housing Opportunity Slogan, Logo and Statement Please note that all advertising for the sale, rental or financing of
residential real estate should contain the Equal Housing slogan, logo or
statement.** These indicate to the public that the property is available to
anyone, regardless of race, color, religion, sex, familial status, handicap or
national origin. To convey a clear message of Equal Housing Opportunity and to ensure compliance
with the law, the slogan, logo or statement must be included in all advertising
and marketing materials, brochures, billboards, etc. The slogan, logo or
statement should also be used in all materials promoting and announcing the
achievements of an individual Sales Associate or COLDWELL BANKER® office. SLOGAN: Equal Housing Opportunity. The slogan is used in ads under four column inches. The slogan may never be
abbreviated to EHO. Ads under four column inches are not required to use the
slogan if they are grouped with other ads under a Publishers notice, as in the
classified section of your newspaper. This also applies to use in Buyers
Guides. LOGO: House Symbol [LOGO] The logo consists of the symbol and the slogan. The symbol may not be used
alone. The logo is used in ads of four column inches or more. The logo should be
clearly visible and legible. When other logos are used in display ads, the
federal regulations suggest that the Equal Housing Opportunity logo be of a size
at least equal to the largest of the other logos. FEDERAL REGULATIONS suggest the following guidelines for including the logo in
ads of four column inches or more: Size of Ad
    
    Size of Logo1/2 page or larger
    
    2 x 21/8 page to 1/2 page
    
    1 x 14 column inches to 1/8 page
    
    1/2 x 1/2
 The full Equal Housing Opportunity statement should read as follows: An Equal Opportunity Company. [LOGO] Equal Housing Opportunity.   **
    
    Franchisees outside of the U.S. are not required to use the slogan or logo. 66




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ADVERTISING
Positioning Statement and Style Guidelines Refer to the statement below when creating advertising materials. Our goal is to
convey a uniform brand image by conveying this philosophy in all of our
communications. Coldwell Banker Real Estate Corporation is the champion for upscale buyers and
sellers. Only the COLDWELL BANKER®System can respond to all needs arising
from your change in circumstance. We have the experience and expertise to guide
you to the most advantageous and best outcome. Style Guidelines ONE WORD OR TWO? Coldwell Banker ascribes to guidelines outlined in Elements of Style and the
industry-specific usage below to determine whether two words become one, are
hyphenated or remain two separate words:  
    HomeBuyer when describing COLDWELL BANKER® Buyer Services products or
elements (i.e., HomeBuyer Guidebook).
    home buyer
    home seller
    homeowner
    homeownership
    downpayment SELL A HOUSE, BUY A HOME. Example headlines:  Thinking of selling your house?
Thinking of buying a home? SALES ASSOCIATES, NOT AGENTS. We prefer to use the words Sales Associates, not
agents. However, in Canada, the term Sales Representative is more appropriate.
The words Sales Associates or Sales Representatives should always be in
initial caps. OPEN HOUSE. The words Open House should always be in initial caps. CORRECT STYLE FOR REALTOR®. The following guidelines have been established by
the National Association of Realtors® (NAR). For more information, please see
the NAR Membership Marks Manual. The ® symbol should always follow the word Realtors® when used in the name
of a company, such as Golden State, Realtors®. A comma should always precede
Realtors® in a company name. A real estate company can use Realtors® in its
name only if it is a member of NAR and subscribes to its Code of Ethics. If Realtor® is used in ad copy, the ® symbol should be used when Realtor®
follows a persons name. According to AP style, a ® should not be used after
Realtor® when it follows a persons name in body copy. In all usages, the
first letter R of Realtor is uppercase. This upper/lowercase style is preferred
by Coldwell Banker Real Estate Corporation. However, if the ® symbol is not
available in your software packet, use the all-capital form, REALTOR. When the terms Realtor®, Realtors® and Realtor-Associate® are used in
pamphlets, newsletters or other written text, the ®symbol should be used in
connection with each appearance, to the extent it is practical. The following definition should appear at the bottom of the page on which the
term Realtor® is first used:  Realtor® is a federally registered collective membership mark that
identifies a real estate professional who is a member of the National
Association of Realtors® and subscribes to its strict Code of Ethics. Other guidelines:  
    Use the terms Realtor® or Realtors® in connection with, rather than as
part of, your firm name. Its John Doe, Inc., Realtor®, not John Doe,
Realtor®, Inc.
    Punctuation should be used to separate your firm name from the words
Realtor® or Realtors®, even when they appear on separate lines:Example: John Jones and Company,
Realtor®
    Use nonmember, instead of non-Realtor®, when referring to a real estate
broker who is not a member of NAR.
    When speaking of more than one member, use Realtors®.
    Avoid possessives whenever possible. But if you cant, use Realtor®s
(singular possessive) or Realtors® (plural possessive).
    While Realtor-Associate® is acceptable, it is unacceptable to combine
the term Realtor® or the registered mark with other terms. It is also
unacceptable to hyphenate (Real-tor), abbreviate (Rltr) or expand
(Realtorific).
    Dont use descriptive words to modify the term, such as Professional
Realtor®, Commercial Realtor® or Twin Cities Realtor®. 67




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ADVERTISING
Style Guidelines In order to present a consistent and unified image for our company, weve
provided guidelines to follow when using the COLDWELL BANKER® name in body
copy. Never use the possessive form of COLDWELL BANKER (i.e., Coldwell Bankers). The
COLDWELL BANKER name must always be set in all caps or boldface when you do not
use the complete corporate name, Coldwell Banker Real Estate Corporation. The following examples demonstrate the correct use of our name in body copy:  
    Consumers turn to affiliates of Coldwell Banker Real Estate Corporation to
make buying or selling a home simple.
    Our impressive reputation makes the COLDWELL BANKER® System the premier
real estate brand.
    Our impressive reputation makes the COLDWELL BANKER® System the premier
real estate brand. When you use COLDWELL BANKER with your company name, do not place any
punctuation between COLDWELL BANKER and the name/market, and do not cap or
boldface the COLDWELL BANKER name. The following example demonstrates the
proper use of COLDWELL BANKER with a company name:  
    Coldwell Banker Smith & Smith Realty has highly trained Sales Associates. When referring to COLDWELLBANKER.COM, it must always appear in lowercase and
bold with no spaces, as demonstrated in the following example:  
    Our premier real estate Web site, COLDWELLBANKER.COM, lets you search for
a home 24 hours a day. 68




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ADVERTISING
Ad Template Weve provided the following well-designed ad template to be incorporated into
all advertising for your COLDWELL BANKER® office. Maintaining these standards
will ensure quick communication to the consumer and build better brand
awareness, which, in turn, will generate more sales leads for you. SAMPLE [PICTURE] All font, tracking, kerning, leading and other layout specifications are for
guidance purposes only. Based on copy length and ad size, the exact
specifications may need to be amended. 69




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##### 



ADVERTISING
National Image Ads Below are samples (not actual size) of COLDWELL BANKER® national advertising.
National ads are available in a variety of sizes to run in four color or in
black and white. To view all ads, go to http://cbnet.coldwellbanker.com. SAMPLE [PICTURE] [PICTURE] 70




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ADVERTISING
B/W Inset Ad Template SAMPLE [PICTURE] White bar is 1.61"-deep with a .5 black rule, but can vary in height to
accompany more copy. Also contains logo and current legal copy. NOTE: No phone numbers and/or local information should be within the inset ad.
Such information should be contained within the ad shell. All font, tracking, kerning, leading and other layout specifications are for
guidance purposes only. Based on copy length and ad size, the exact
specifications may need to be amended. 71




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##### 



ADVERTISING
Display Shell SAMPLE [PICTURE] All font, tracking, kerning, leading and other layout specifications are for
guidance purposes only. Based on copy length and ad size, the exact
specifications may need to be amended. 72




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ADVERTISING
Telephone Directory Listings TELEPHONE DIRECTORY. Listing and advertising guidelines are set forth and
examples illustrated for the White and Yellow Pages. WHITE OR YELLOW PAGES One Office Listing:Coldwell Banker Smith and Smith Realty123 Main St.
    
    
    340-0842Caption Listing and Multiple Offices:Coldwell Banker Smith and Smith Realty123 Main st
    
    
    340-0842456 Elm St.
    
    
    340-0753789 center st
    
    
    340-0681
 YELLOW PAGES In-Column Ads  United States: [PICTURE] In-Column Ads  Outside of the United States: COLDWELL BANKER AFFILIATES OF COUNTRY NAME ___ [PICTURE] Display Ads: GENERAL GUIDELINES. The only display ads approved for use in telephone directory
Yellow Pages are those developed by the Approved Suppliers of Coldwell Banker
Real Estate Corporation or its respective Master Franchisors. OUTSIDE OF THE UNITED STATES. Contact the International Services Director at the
Corporate Office. USE OF THE MARK. The Mark must always appear with your company name in the
proper 50/50 relationship. The appropriate disclaimer, as shown above, must
always be used. The Mark is to be photographically reproduced and cannot be
altered in any way. ADVERTISING OF ANY PROPERTY OR SERVICES WHICH ARE NOT WITHIN THE DEFINITION OF
THE FRANCHISED BUSINESS IS NOT PERMITTED WITH THE USE OF ANY OF THE COLDWELL
BANKER® MARKS OR THE COLDWELL BANKER NAME. THE ADVERTISING OR GENERAL
SOLICITATION OF CERTAIN KINDS OF COMMERCIAL BUSINESS IS SPECIFICALLY PROHIBITED.
SEE YOUR POLICY MANUAL. APPROVED SYMBOLS. The Realtor® Mark, MLS Mark, combination of Realtor®/MLS
Mark and Equal Housing Opportunity symbols are approved for use with the
Trademark. UNITED STATES APPROVED SYMBOLS [MLS LOGOS] OUTSIDE OF THE UNITED STATES APPROVED SYMBOLS Contact the International Services Director at the Corporate Office. The Mark may not be used in conjunction with any other logo, mark or symbol,
except approved awards symbols as shown in the Approved Supplier SourceBook. GENERAL INFORMATION The use of the COLDWELL BANKER name and your company name without the disclaimer
is allowed ONLY in the White Pages of the telephone directory. Your company may cross-reference your former company name with your new DBA in
the White or Yellow Pages for a period of one year after affiliation with
Coldwell Banker Real Estate Corporation or a Master Franchisor outside of the
United States. Example: Smith and Smith Realty
(See Coldwell Banker and Smith Realty) NOTE: The above examples are approved by Coldwell Banker Real Estate
Corporation. State or telephone company regulations may prevent the use of these
formats. Should this occur, please work with your telephone representative and
contact your Regional Office for assistance. Outside of the United States,
contact the International Services Director at the Corporate Office. 73




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NOTES 74




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##### 



[PICTURE] Ó2002 Coldwell Banker Real Estate Corporation. All Rights Reserved.®,
andSM are licensed trademarks to Coldwell Banker Real Estate Corporation.
An Equal Opportunity Company. [LOGO] Equal Housing Opportunity. Each Office Is
Independently Owned and Operated Except Offices Owned and Operated By NRT
Incorporated. 75




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Exhibit H NRT Marks Trademarks
Coldwell Banker®
ERA®
Sothebys International Realty®
The Corcoran Group®
CitiHabitats®
The Sunshine Group® URLs http://www.jgr.com
http://www.burgdorff.com
http://coldwellbankeratlanta.com
http://cbws.com
http://cbdfw.com
http://coloradohomes.com
http://californiamoves.com
http://utahhomes.com
http://kingthompson.com
http://corcoran.com
http://sunshinegroup.com
http://pittsburghmoves.com
http://floridamoves.com
http://cbgundaker.com
http://cbmove.com
http://coldwellbankermoves.com
http://newenglandmoves.com
http://coldwellbankeronline.com 26




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Exhibit I HSCs Trademark Usage Guidelines 27




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##### 



Trademark and Service Mark Usage Guidelines Last updated January, 2005 Anyone (you) making use of any trademark, service mark, logo, name, symbol or like indicator
(collectively, Mark(s)) of Homestore, Inc. or any of its affiliates (collectively, Homestore)
must have written authorization from the appropriate Homestore company, adhere at all times to the
terms and conditions of such authorization and follow these Guidelines with respect to any such
use. Homestore reserves the right to suspend, cancel or modify any authorization to use a Mark if in
Homestores good faith judgment the use of the Mark is not in conformance with these Guidelines and
applicable law or such use impairs or threatens to impair the Mark, Homestore or its reputation. Homestore may update, modify, re-issue and otherwise change these Guidelines at any time and any
such change shall be effective as to you upon personal notification (by email, correspondence or
otherwise) or posting on or within the www.Homestore.com website. It is your duty to assure you
are following the most up to date version of these Guidelines. Any and all use of a Mark must follow ordinary and customary trademark usage consistent with the
laws and common practices of any country and/or other jurisdiction in which or with respect to
which the Mark is used. A Mark may not be used in any place, medium or manner prohibited by
applicable law or otherwise contrary to applicable law. If you have uncertainty as to whether your use or contemplated use of a Mark is authorized or
consistent with these Guidelines, you must request that Homestore approve the use and comply with
Homestores good faith requirements as to such use or contemplated use. Use of a Mark should include a statement, set apart from the Mark itself but nevertheless
reasonably conspicuous, stating that the Mark is the property of Homestore, Inc. (or such other
appropriate Homestore company). Homestore also reserves the right to require an added statement,
such as a disclaimer of endorsement, business relationship or the like. The following guidelines as to specific Marks of Homestore pertain to the particular Marks shown,
but are not intended as exhaustive of all applicable requirements, nor as exhaustive of the Marks
subject to these Guidelines.




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##### 



(HOMESTORE LOGO) LOGO GUIDELINES   _It is necessary to use the following logos and Marks correctly and consistently. The logo(s)
below are available in four content/orientation versions (vertical without ,com, vertical with
,com, horizontal without ,com, and horizontal with .com) and two color versions (cyan and
purple). For simplicity, the style guide below presents examples in the cyan (preferred) version
only. The same rules apply to the purple version. The following outlines proper use.  
    Homestore.com is the address to our website.
    Homestore refers to the company (Homestore, Inc.).
    If you are producing materials that refer to the Homestore organization, which provides a
variety of media and technology-related products and services, please
use the Homestore logo.
    If you are unclear in any way regarding which version to use,
please contact Erin Campbell
(erin.campbell@homestore.com). _Under no circumstances should anyone attempt to recreate any part
of the Homestore logo.   one color logos for corporate use(HOMESTORE LOGO)
    
    (HOMESTORE LOGO)vertical logoshorizontal logos(HOMESTORE LOGO)
    
    (HOMESTORE LOGO)two color logos for
marketing use. (usage permission and file retrieval through Erin
Campbell (erin.Campbell@homestore.com)(HOMESTORE LOGO)
    
    (HOMESTORE LOGO)vertical logoshorizontal logos(HOMESTORE LOGO)
    
    (HOMESTORE LOGO)




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##### 



logo colorscolor choices
    
    _ cyan is the preferred logo color. The purple version is recommended when cyan is not legible on provided background.(HOMESTORE LOGO)
    
    (HOMESTORE LOGO)___logo color palette(PMS PROCESS)  pms process cyan C       cmyk 100c 0m
0y 0k
    
    hexachrome (web usage) 0099FF(PMS 2755C)  pms 2755C                      cmyk 85c 100m
5y 0k
    
    hexachrome (web usage) 0033CC(RED BALL)Red ball: vector-based gradient.
    
    Do not attempt to replicate._ refer to master logo disc (or contact Erin Campbell (erin.Campbell@homestore.com)) for each   Homestore logo color lock up._ pms, cmyk, rgb (hexacrome) color builds are incorporated next to each logo provided on disc._ a color build represents the breakdown of each color used to make up a single color._ let the printer or web master know the logo color build for optimum results.logo usageWhen using the logo
    
    _ cmyk logos and pms coated logos are used for printing only.In different mediums(as may be authorized)
    
    _ rgb logos are used for the web only._ one color logos are for corporate use. (i.e. business cards, letterhead, correspondence, collateral).these rules apply_ two color logos are for maketing use. (i.e. promotional items only  tshirts, hats)._ 2-color logo use is through separate Homestore permission only. Please contact Erin Campbell (erin.Campbell@homestore.com).logo aestheticsallow for the logo
to breathe
    
    _ always allow 1/3 of proportional height of space around entire logo (shown below)._ according to application choose the vertical or horizontal logo appropriate for design and amount of space._ use the vertical logo whenever possible. The horizontal logo is acceptable if space is limited.(HOMESTORE LOGO)




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##### 



dontsthese specific rules have been made so the Homestore logo is always used in the correct way
    
    ___do not manipulate logo
    
    (HOMESTORE LOGO)___do not stretch logo
    
    (HOMESTORE LOGO)___do not put a stroke around logo
    
    (HOMESTORE LOGO)___do not change logo color
    
    (HOMESTORE LOGO)___do not put logo on a patterned background
    
    (HOMESTORE LOGO)___do not put logo in a box
    
    (HOMESTORE LOGO)___do not change proportion of logo elements
    
    (HOMESTORE LOGO)___do not use rgb logo for printing purposes
    
    (HOMESTORE LOGO)
 typography
for collateralheads and subheads: è
    
    franklin gothic deml
    
    abcdefghijklmnopqrstuxwxyzlower case, not all caps
    
    superheads and body text: è
    
    franklin gothic book
    
    abcdefghijklmnopqrstuxwxyzcaptions and call-outs: è
    
    franklin gothic book oblique
    
    abcdefghijklmnopqrstuxwxyzuse these rules along
with logo
    
    payoff ines in color ads: è
    
    franklin gothic extra condensed
    
    abcdefghijklmnopqrstuxwxyz




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##### 



logos on adark background_use a dark background logo when
graphics behind the logo are black_dark background logos can be obtained
by contacting Erin Campbell
(erin.Campbell@homestore.com)
    
    (HOMESTORE LOGO)(shapes shown to enhance example)TMusageTM may require size
adjustment once logo
Is scaled
    
    _ within the Homestore logo, the TM must be 1/3 the height of the e in
Homestore and scaled proportionately to the font size._ the logo must be large enough so that the TM is legible with a naked eye.use these rule along
with logo(HOMESTORE LOGO)
    
    (HOMESTORE LOGO)business unit logosbusiness unit logos (if
specifically authorized)
should be placed in the
lower right hand corner
of ad or collateral layout
    
    _ use franklin gothic demi, tracked to 0.
_ for vertical version, place business unit flush left underneath logo type.
for horizontal version, place business unit flush left underneath logo type
(exclusive of TM )._ for HZ version, top edge of the business unit should be flush with bottom of red ball.
for VT version, top edge of the business unit should be proportionately 1/3 height
of m below logo type._ point size of business unit should be equal to 1/2 of proportionate
height of m in Homestore. If when scaled to these dimensions,
business unit runs longer than left edge of 2nd e, reduce type point size
until reaches left edge of 2nd e.




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##### 



Exhibit J Sample Reports 28




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##### 



Listing report (weekly)
    
    Week ending:
    
    [Date]MLS ID
    
    Listing Office MLS ID
    
    Listing Office Name
    
    Listing Agent Name
    
    MLS Property ID
    
    Property City
    
    Property State
    
    Last Listed Price
    
    Property Views
    
    Virtual Tours
    
    Featured Homes
    
    Open House
    
    Total views
    
    Leads (future)[4-char RDC code]
    
    [MLS AliasID]
    
    [Display Name]
    
    [Display Name]
    
    [MLS Property ID]
    
    [City name]
    
    [State code]
    
    [$]
    
    [Count]
    
    [Count]
    
    [Count]
    
    [Count]
    
    [Total]
    
    [Count of email leads]
 Featured Company report (monthly)
    
    
    Month ending:
    
    [Date]Market
    
    Campaign
    
    Impressions
    
    Clicks
    
    CTR[MSA]
    
    [Descriptive name]
    
    [Count]
    
    [Count of clicks]
    
    [Click-thru rate]




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##### 



12/1/2004-12/31/2004 ACD
    
    
    Aban
    
    
    % AbanDate
    
    
    Split/Skill
    
    
    Calls
    
    
    Calls
    
    
    Calls12/1/2004
    
    
    NRT
    
    
    835
    
    
    12
    
    
    1.412/2/2004
    
    
    NRT
    
    
    769
    
    
    7
    
    
    0.912/3/2004
    
    
    NRT
    
    
    667
    
    
    5
    
    
    0.712/6/2004
    
    
    NRT
    
    
    806
    
    
    16
    
    
    1.912/7/2004
    
    
    NRT
    
    
    715
    
    
    6
    
    
    0.812/8/2004
    
    
    NRT
    
    
    633
    
    
    1
    
    
    0.212/9/2004
    
    
    NRT
    
    
    623
    
    
    8
    
    
    1.312/10/2004
    
    
    NRT
    
    
    598
    
    
    2
    
    
    0.312/13/2004
    
    
    NRT
    
    
    700
    
    
    8
    
    
    1.112/14/2004
    
    
    NRT
    
    
    662
    
    
    5
    
    
    0.712/15/2004
    
    
    NRT
    
    
    681
    
    
    5
    
    
    0.712/16/2004
    
    
    NRT
    
    
    613
    
    
    6
    
    
    112/17/2004
    
    
    NRT
    
    
    485
    
    
    3
    
    
    0.612/20/2004
    
    
    NRT
    
    
    648
    
    
    3
    
    
    0.512/21/2004
    
    
    NRT
    
    
    498
    
    
    3
    
    
    0.612/22/2004
    
    
    NRT
    
    
    471
    
    
    2
    
    
    0.412/23/2004
    
    
    NRT
    
    
    411
    
    
    0
    
    
    012/27/2004
    
    
    NRT
    
    
    578
    
    
    1
    
    
    0.212/28/2004
    
    
    NRT
    
    
    709
    
    
    11
    
    
    1.512/29/2004
    
    
    NRT
    
    
    692
    
    
    8
    
    
    1.112/30/2004
    
    
    NRT
    
    
    669
    
    
    5
    
    
    0.7Totals
    
    
    Totals
    
    
    13,463
    
    
    117
    
    
    0.9




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##### 



Annex A List of Additional Purchases Subject to Terms and Conditions of this Agreement 29