BEFORE THE

U.S. DEPARTMENT OF TRANSPORTATION

WASHINGTON, D.C.

Application of ) 

) 

ROYAL JET LLC ) 

) Docket No. OST-2015- 

for an exemption pursuant to 49 U.S.C. § 40109 ) 

and a foreign air carrier permit pursuant ) 

to 49 U.S.C. § 41301 (UAE – U.S. Charters) ) 

 ) 

APPLICATION OF ROYAL JET LLC

FOR AN EXEMPTION AND FOREIGN AIR CARRIER PERMIT

Communications with respect to this document should be addressed to: 

Josh Romanow

Peter Nelson

PILLSBURY WINTHROP

SHAW PITTMAN LLP

1200 Seventeenth Street NW 

Washington, DC 20036 

Phone: +1-202-663-8000 

Email: romanow@pillsburylaw.com 

 peter.nelson@pillsburylaw.com 

Counsel for Royal Jet LLC

March 12, 2015 

NOTE: Any person may support or oppose this Application by filing an answer and serving a 

copy of the answer on counsel for Royal Jet LLC and upon each person served with this 

application. Answers to the exemption application are due by March 27, 2015; answers to the 

permit application are due by April 2, 2015. 
 

2 

BEFORE THE

U.S. DEPARTMENT OF TRANSPORTATION

WASHINGTON, D.C.

Application of ) 

) 

ROYAL JET LLC ) 

) Docket No. OST-2015- 

For an exemption pursuant to 49 U.S.C. § 40109 ) 

and a foreign air carrier permit pursuant ) 

to 49 U.S.C. § 41301 (UAE – U.S. Charters) ) 

 ) 

APPLICATION OF ROYAL JET LLC

FOR AN EXEMPTION AND FOREIGN AIR CARRIER PERMIT

Royal Jet LLC (“Royal Jet”), an air carrier of the United Arab Emirates hereby applies, 

under the provisions of 49 U.S.C. § 41301, and Subparts B and C of the Department’s Rules of 

Practice in Proceedings (14 C.F.R. §§ 302.201 and 302.301, et seq.), Part 211 of the 

Department’s Economic Regulations (14 C.F.R. Part 211), and the Department’s streamlined 

licensing procedures,1 for an exemption and foreign air carrier permit authorizing it to engage in 

charter foreign air transportation of persons, property and mail to the full extent permitted by the 

Air Transport Agreement of March 11, 2002 between the Government of the United States of 

America and the Government of the United Arab Emirates (the “U.S.-UAE Agreement”). Royal 

Jet requests the exemption authority sought herein remain in effect until the Department issues 

Royal Jet a foreign air carrier permit. 

 

1 See Notice in Docket OST-2005-22228 (Aug. 23, 2005).
 

3 

In support of its application, Royal Jet states as follows: 

1. The applicant’s full name is Royal Jet LLC. Its principal place of business is 14th 

Floor, Dusit Thani Building, Muroor Street, P.O. Box 60666, Abu Dhabi, United 

Arab Emirates. Royal Jet is a limited liability company established under the laws of 

the United Arab Emirates. Evidence of Royal Jet’s formation, organization, and 

registration under Emirati Decree No. 9 of 2003 is attached hereto as Exhibit A. 

211.20(a)

2. The government air transport authority having jurisdiction over Royal Jet is the 

General Civil Aviation Authority (“GCAA”). The address of GCAA is as follows: 

P.O. Box 6558, Abu Dhabi, United Arab Emirates. 211.20(b)

3. Authority Requested: Royal Jet seeks authority to conduct charter foreign air 

transportation of persons, property, and mail from points behind the United Arab 

Emirates, via the United Arab Emirates to a point or points in the United States, and 

beyond.2 Royal Jet also seeks authority to conduct charters under Part 212 of the 

Department’s regulations. 211.20(c)

4. Royal Jet intends to utilize Gulfstream G-IV, Global 5000, Learjet 60, and Boeing 

737-700 aircraft in VIP configuration with up to 8, 14, and 52 seats, respectively, for 

its charter operations on an on-demand basis. 211.20(c)

5. Management: Information regarding Royal Jet’s management is attached hereto as 

Exhibit B. 211.20(d) 

 

2 In addition to charter service between the UAE and the U.S., Annex II of the U.S. – UAE Agreement also 

authorizes international charter traffic of passengers and cargo between any point or points in the U.S. and any point 

or points in a third country or countries, provided that, except with respect to cargo charters, such service constitutes 

part of a continuous operation that includes service to the UAE for the purpose of carrying local traffic between the 

UAE and the U.S.
 

4 

6. Statement of Ownership: Information regarding the ownership of Royal Jet is 

attached hereto as Exhibit C. 211.20(e) Royal Jet is a citizen of the United Arab 

Emirates. The Government of the United Arab Emirates holds an equity interest in 

Royal Jet through the Presidential Flight Authority division and through a 30% stake 

in Abu Dhabi Aviation. 211.20(g) 

7. Royal Jet neither directly nor indirectly has any interest in any of the entities listed 

below: 211.20(f).

A. Any US carrier;

B. Any other foreign carrier;

C. Any persons engaged in the business of aeronautics; and 

D. Any common carrier, or any person whose principal business is the holding 

of stock in, or control, of any air carrier. 

8. Royal Jet’s insurance meets the minimum requirements set forth in 14 C.F.R. 205. A 

copy of Royal Jet’s OST Form 6411, Certificate of Insurance is attached hereto as 

Exhibit D. 211.20(h)

9. A copy of Royal Jet’s Air Operator Certificate and Operations Specifications is 

attached as Exhibit E. 211.20(i) 

10. Operating History: Royal Jet has been successfully operating charter flights since 

2003. Exhibit F provides additional background information on Royal Jet and its 

operations. 211.20(j)

11. Fleet Composition: Royal Jet’s fleet is described in more detail in Exhibit G. 

211.20(k)

12. Maintenance: Royal Jet’s base and line maintenance services are provided in Abu 

Dhabi and are performed in-house by Royal Jet as well as under contracts with 

Turkish Technic, Abu Dhabi Aircraft Technologies, KLM, Sabena Technics, 
 

5 

Lufthansa, and Jet Aviation Dubai, with specialized avionic component maintenance 

work performed by the relevant component manufacturers. Royal Jet’s maintenance 

program complies with the provisions of the ICAO Pilots and Airmen Annexes I, 6 

(Part I), and 7. The United Arab Emirates is a contracting state to the ICAO. 

211.20(l)

13. Agreements: No cooperative arrangements or other agreements between Royal Jet

and any U.S. or foreign air carrier would affect the charter services that Royal Jet

proposes in this application. 211.20(m)

14. The required financial summary will be provided to the Department under separate 

cover, accompanied by a request for Confidential Treatment under Rule 12 of the 

Department’s Rules of Practice. 211.20(n)

15. Royal Jet does not receive regular financial assistance from the United Arab 

Emirates Government. However, the Presidential Flight Authority, one of Royal 

Jet’s shareholders and a division of the Government of the United Arab Emirates, 

has transferred 5 Boeing 737-700 aircraft from its fleet as a government grant to 

Royal Jet. 211.20(o)

16. Royal Jet’s forecast of traffic and financial results for the first full year of the 

proposed service will be provided to the Department under separate cover, 

accompanied by a request for Confidential Treatment under Rule 12 of the 

Department’s Rules of Practice. 211.20(p)

17. Designation: The authority requested herein is consistent with the terms of the U.S.-

UAE Agreement. A copy of the GCAA designation has been sent by the United 

Arab Emirates Ministry of Foreign Affairs to the U.S. Department of State. 
 

6 

211.20(q)

18. United Arab Emirates’ Policy with respect to United States Carriers: It is Royal Jet’s 

understanding that the United Arab Emirates would authorize charter services similar 

to those requested herein for a U.S. carrier under the bilateral agreement. Royal Jet’s

new service will benefit travelers, serve the interests of comity and reciprocity, and 

will, therefore, serve the public interest.3 211.20(r) 

19. Tariff Violations/Accidents: Royal Jet has not been involved in any tariff violations 

or fatal accidents in the past five years. 211.20(s) 

20. Waiver of Warsaw Convention Liability Limits: A copy of Royal Jet’s OST Form 

4523 is attached hereto as Exhibit J. 211.20(t)

21. Foreign Air Carrier Family Support Act Plan: Royal Jet’s plan will be submitted to 

the National Transportation Safety Board, with a copy to the appropriate docket at 

the Department. A copy is attached as Exhibit K. 

22. Summary of Passenger Manifest Information Collection Procedures: Royal Jet will 

collect the passenger manifest information required by 14 C.F.R § 243 and will 

transmit that information to the U.S. Department of State in the event of an aviation 

disaster. A summary of Royal Jet’s procedures is attached as Exhibit L. 

23. Fuel Consumption: The operation proposed by Royal Jet will not result in a near 

term increase in fuel consumption of ten million gallons or more. Consequently, 

grant of the authority requested herein will not constitute a “major regulatory action” 

 

3 That the authority sought by Royal Jet in this application is authorized under a bilateral agreement is indicative that 

approval of this application is in the public interest. See S. REP. NO. 96-329, at 4 (1979), reprinted in 1980 

U.S.C.C.A.N. 54, 57 (“[T]he negotiation of a bilateral agreement itself represents a determination by the 

Government of the United States that the grant of route authority provided for under the bilateral is in the ‘public 

interest.’”). 
 

7 

under the Energy Policy and Conservation Act of 1975, as defined in 14 C.F.R § 

313.4 (a)(1). 

24. Verification: The verification required by 14 C.F.R 302.4(b) is attached hereto as 

Exhibit M.

25. Royal Jet will be working with the FAA International Field Unit in New York to 

obtain its Part 129 Op Specs as quickly as possible. 

For the reasons set forth above, Royal Jet is fully qualified to operate the services for 

which authority is here requested, and grant of the requested authority will serve the public 

interest. Royal Jet requests that the exemption requested herein remain in effect until the 

Department issues its foreign air carrier permit. 

WHEREFORE, based upon the foregoing information, Royal Jet respectfully requests 

that it be granted an exemption and foreign air carrier permit to engage in charter foreign air 

transportation of persons, property and mail as more fully described above. 

Respectfully submitted,

Josh Romanow 

Peter Nelson

PILLSBURY WINTHROP

SHAW PITTMAN LLP

1200 Seventeenth Street NW 

Washington, DC 20036 

Phone: (202) 663-8000 

Fax: (202) 663-8007 

Email: romanow@pillsburylaw.com 

 peter.nelson@pillsburylaw.com 

Counsel for Royal Jet LLC

March 12, 2015 
 

8 

CERTIFICATE OF SERVICE

I hereby certify that a copy of the foregoing exemption and foreign air carrier application has 

been served this the 12th day of March 2015, upon each of the parties below by electronic mail.

Sascha Vanderbellen

Chris Walker

Delta Airlines

sascha.vanderbellen@delta.com

chris.walker@delta.com

Robert Wirick 

Howard Kass

American Airlines, Inc.

robert.wirick@aa.com 

howard.kass@aa.com 

Steve Morrissey

Dan Weiss

United Air Lines

steve.morrissey@united.com 

dan.weiss@united.com 

Anita Mosner

Jennifer Nowak 

Counsel for United Parcel Service Co

Holland & Knight

anita.mosner@hklaw.com 

jennifer.nowak@hklaw.com 

Russell Pommer

Atlas Air

rpommer@atlasair.com

Bailey Leopard

Nancy Sparks

Federal Express Corporation

gbleopard@fedex.com 

nssparks@fedex.com

Thomas S. Engle 

Department of State

EngleTS@state.gov 

Paul Gretch

U.S. Department of Transportation 

paul.gretch@dot.gov 

/s/Melinda A. Hernandez

Melinda A. Hernandez 
 

2 

TABLE OF EXHIBITS

Exhibit A Certificate of Incorporation 

Exhibit B Management & Key Personnel 

Exhibit C Ownership

Exhibit D OST Form 6411, Foreign Air Carriers Certificate(s) of Insurance

Exhibit E Air Operator’s Certificate and Business License

Exhibit F Background, Operations, and International Route Structure 

Exhibit G List of Aircraft

Exhibit H Financial Summary [Intentionally Omitted – Confidential Treatment 

Requested]

Exhibit I Forecast of Traffic and Financial Results [Intentionally Omitted – Confidential 

Treatment Requested]

Exhibit J OST Form 4523, Waiver of Warsaw Convention Liability Limits 

Exhibit K Foreign Air Carrier Family Support Act Plan

Exhibit L Summary of 14 C.F.R. 243 Procedures 

(Passenger Manifest Collection Procedures)

Exhibit M Verification
 

Exhibit A-1

EXHIBIT A

CERTIFICATE OF INCORPORATION

(Attached.) 
 

Exhibit A-2
 

Exhibit A-3
 

Exhibit A-4
 

Exhibit A-5
 

Exhibit A-6
 

Exhibit A-7
 

Exhibit A-8
 

Exhibit A-9
 

Exhibit B-1

EXHIBIT B

MANAGEMENT & KEY PERSONNEL

Royal Jet does not have the position of Chief Pilot; this role is filled by the Director of Flight Operations. 

***To the best of Royal Jet’s knowledge, none of the individuals listed in the table above is related by blood or marriage to any other 

individual(s) listed in Exhibit B.

EXHIBIT B

MANAGEMENT & KEY PERSONNEL

Name Designation Address Nationalily

H.E. Sheikh Hamdan Bin Mubarak Al Nahyan Chairman Board of directors P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

H.E Sheikh Mohammed Bin Hamad Al Nahyan Board member P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

H.E. Hamad Abdullah Al Shamsi Board member P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

H.E. Mohammed Ibrahim Al Mazroui Board member P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

H.E. Homaid Al Shemmari Board member P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

H.E. Nadir Ahmed Al Hamadi Board member P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

Mr.Willliam Patrick Gordon Acting President/CEO P.O. Box 60666 Abu Dhabi, UAE American

Ahmed Al Mamari Chief Operations/ Technical Officer P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

Amna Al Mansouri Chief Human Resources & Corporate Support Officer P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

Fahad Wali Chief Commercial Officer P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates

Ashok Kumar Chief Financial Officer P.O. Box 60666 Abu Dhabi, UAE India

Husham Osman Director- Maintenance Management P.O. Box 60666 Abu Dhabi, UAE British

Mourad Ait Ouyahia Director -Quality Assurance P.O. Box 60666 Abu Dhabi, UAE French

Capt.Hamad Sultan Hamad Al Marri Director Flight Operations P.O. Box 60666 Abu Dhabi, UAE United Arab Emirates
 

Exhibit C-1

EXHIBIT C

OWNERSHIP 

Name: PRESIDENTIAL FLIGHT AUTHORITY* 

Address: P.O. Box 689, Abu Dhabi International Airport, Abu Dhabi, UAE 

Citizenship: UAE

Equity interest owned: 50% percentage interest 

Name: ABU DHABI AVIATION* 

Address: P.O. Box 2723, Abu Dhabi International Airport, Abu Dhabi, UAE 

Citizenship: UAE

Equity interest owned: 50% percentage interest 

* The Presidential Flight Authority is wholly-owned by the Government of the United Arab 

Emirates. Abu Dhabi Aviation is a publicly-traded entity, and 30% of its shares are owned by 

the Government of the United Arab Emirates. 
 

Exhibit D-1

EXHIBIT D

OST FORM 6411

FOREIGN AIR CARRIERS - CERTIFICATE OF INSURANCE

(Attached.)
 

Exhibit D-2
 

Exhibit D-3
 

Exhibit D-4
 

Exhibit E-1

EXHIBIT E

AIR OPERATOR’S CERTIFICATE AND BUSINESS LICENSE 

(Attached.) 
 

Exhibit E-2
 

Exhibit E-3
 

Exhibit E-4
 

Exhibit E-5
 

Exhibit E-6
 

Exhibit E-7
 

Exhibit E-8
 

Exhibit F-1

EXHIBIT F

BACKGROUND, OPERATIONS AND 

INTERNATIONAL ROUTE STRUCTURE

(Attached.) 
 

Exhibit F-2
 

Exhibit F-3
 

Exhibit G-1

EXHIBIT G

LIST OF AIRCRAFT

Item Fleet Registration

Number Serial Number Status Lessor Country of Registration

1 BBJ (B-737-700) A6-AIN 29268 Owned N/A UAE

2 BBJ (B-737-700) A6-DAS 29858 Owned N/A UAE

3 BBJ (B-737-700) A6-DFR 30884 Owned N/A UAE

4 Lear Jet A6-IAS 122 Owned N/A UAE

5 G300 A6-RJA 1503 Owned N/A UAE

6 G300 A6-RJB 1505 Owned N/A UAE

7 BBJ (B-737-700) A6-RJX 29865 Owned N/A UAE

8 BBJ (B-737-700) A6-RJY 29857 Owned N/A UAE

9 BBJ (B-737-700) A6-RJZ 29269 Owned N/A UAE

10 Global 5000 A6-RJC 9600 Owned N/A UAE

11 Global 5000 A6-RJD 9621 Owned N/A UAE

12 Lear Jet A6-RJE 3830 Owned N/A UAE

ALL THE AIRCRAFT WILL BE USED FOR COMMERCIAL PURPOSE.
 

Exhibit H-1

EXHIBIT H 

FINANCIAL SUMMARY

[INTENTIONALLY OMITTED – SUBMITTED UNDER SEPARATE 

COVER WITH REQUEST FOR CONFIDENTIAL TREATMENT]
 

Exhibit I-1

EXHIBIT I

FORECAST OF TRAFFIC AND FINANCIAL RESULTS

[INTENTIONALLY OMITTED – SUBMITTED UNDER SEPARATE 

COVER WITH REQUEST FOR CONFIDENTIAL TREATMENT]
 

Exhibit J-1

EXHIBIT J

OST FORM 4523

WAIVER OF WARSAW CONVENTION LIABILITY LIMITS

(Attached.)
 

Exhibit J-2
 

Exhibit K-1

EXHIBIT K 

ROYAL JET LLC

FAMILY ASSISTANCE PLAN

1. Overview

1.1. The purpose of the Royal Jet LLC (“Royal Jet”) Family Assistance Plan is to 

provide company personnel with the guidelines, procedures and training that will 

enable them to act in the best interests of the families of passengers involved in 

any aircraft accident involving Royal Jet aircraft and resulting in a major loss of 

life, to treat survivors and families with dignity, and to respect the cultural and 

religious backgrounds of survivors and families. 

1.2. This document is a part of a larger effort, which includes the National 

Transportation Safety Board, other government entities and appointed 

independent non-profit organizations, to assist survivors and families in the event 

of an aviation disaster. 

2. Pre-Response Planning

2.1. In accordance with the Foreign Air Carrier Family Assistance Act of 1996 (49 

U.S.C. Section 1136 & Section 41313), as amended by Vision 100 – Century of 

Aviation Reauthorization Act, Royal Jet will publish this Family Assistance Plan 

and insert this plan into all appropriate Royal Jet manuals.

2.2. The treatment of families of non-revenue passengers (and any other victim of the 

accident) will be the same as the treatment of the families of revenue passengers.

2.3. The Royal Jet Emergency Response Team will be utilized to respond to likely 

needs of survivors and families. 

2.4. Training will be based upon employee’s responsibilities and Royal Jet will 

provide logistical support to the Response Team. 

2.5. Training of Family Assistance Personnel will be conducted in conjunction with 

Royal Jet’s training recognizing that:

2.5.1. A list of trained Family Assistance Personnel will be maintained in the 

Royal Jet Emergency Response Plan. 

2.5.2. Personnel who are in public contact positions need to know how to 

respond to inquiries and facilitate responses to them. 

2.5.3. Families may seek assistance from Royal Jet at airports that are neither the 
 

Exhibit K-2

origin nor the destination of the flight. 

2.5.4. Simulations of the Plan will be held annually in addition to participation in 

local disaster drills.

2.5.5. After an aviation disaster involving a Royal Jet aircraft, a toll-free “800” 

number will be published for the use of families to inquire about 

passengers.

2.5.6. It is Royal Jet’s policy that manifest information will only be released by 

the designated Royal Jet Coordinator to the proper NTSB authorities, the 

director of family support services designated for the accident under 

section 1136(a)(1), the organization designated for the accident under 

section 1136(a)(2); the Royal Jet NTSB Family Assistance Coordinator, 

Royal Jet’s Senior Manager - Safety or their authorized representatives. 

Any other release of manifest information is considered unauthorized and 

prohibited. 

2.5.7. Royal Jet will inform family members (or family friends or clergy who are 

with the family) at an appropriate time, but as early as possible after being 

notified, that it is critical that they contact their family dentist to obtain the 

dental records and dental x-rays of their loved one. Royal Jet will ask the 

family to have the records and x-rays sent by special courier to the address 

of the hotel where the joint family support operations center will be 

located. Packages should be addressed to the Director, Family Support 

Services, NTSB. If the family is coming to the site the next day, the 

family may arrange to hand-carry these documents. If the family is 

already at the accident site or arrives without making these arrangements, 

the Disaster Mortuary Team personnel will coordinate with the family’s 

dentist to obtain dental records and dental x-rays.

2.5.8. Royal Jet will ensure that its employees and agents receive adequate 

training to meet the needs of survivors and family members following an 

accident.

3. Passenger Manifest, Ticket Reconciliation and Notification

3.1. In order to determine which passengers actually boarded the flight, Royal Jet

personnel immediately after the accident will begin a review of the following:

3.1.1. On board Passenger Manifest.

3.1.2. Standby passengers.

3.1.3. Non-revenue passengers.
 

Exhibit K-3

3.1.4. Re-routed passengers.

3.1.5. Passengers who cancelled their reservation. 

3.1.6. Jump seat riders.

This process could be delayed by persons traveling under different names. 

3.2. Royal Jet will release, upon request, to the NTSB Family Services Director a 

passenger list. This would be upon the firm understanding that the list reflects the 

best available information at the time of the request, that it may have inaccuracies 

and it may not be complete.

3.2.1. All personnel involved with handling the manifest will be briefed as to the 

confidential/sensitive nature of this information. 

3.2.2. All appropriate manifest lists will be stamped “PRELIMINARY AND 

UNCONFIRMED” with date, time and list number. 

3.2.3. Royal Jet will update the list periodically.

3.2.4. Upon request, Royal Jet will provide to the Department of State 

information in its possession about foreign passengers. 

3.2.5. Royal Jet will coordinate as necessary with the Department of Justice for 

family meetings to explain Department of Justice services.

3.3. Notification Procedures 

3.3.1. As soon as information becomes available on each passenger, that 

passenger’s family will be notified.

3.3.1.1. Notification to family members will be made prior to release of 

the passenger’s name to the public and, to the extent practical, in 

person. 

3.3.2. Royal Jet personnel making the notification will be suitably trained as 

noted in Paragraphs 2.4, 2.5 and 2.5.8 of this document. 

3.3.3. Royal Jet will secure a facility for family members that will insure privacy 

from solicitors and the media.

3.3.4. After coordination with NTSB, Royal Jet will provide a joint support 

operations center to provide logistical support to the federal staff. 
 

Exhibit K-4

3.3.5. As appropriate, Royal Jet will continually update the public on the 

progress of family notification. 

3.4. Confidential/Sensitive Information

3.4.1. As stated in paragraph 2.5.7 of this document, any unauthorized release of 

manifest information is prohibited. 

4. Passenger Identification

4.1. Medical Examiner/Coroner

4.1.1. The medical examiner or coroner is responsible for the positive 

identification of fatalities.

4.1.1.1. If the victim has died, the medical examiner will coordinate with 

the Disaster Mortuary Team Commander to provide official 

notification of death to family.

4.1.1.2. For injured passengers, the hospital is responsible for status 

updates and either the hospital or Royal Jet will advise the 

families.

5. Family Access to the Accident Site.

5.1. The NTSB has accident site jurisdiction.

5.2. Within the limits established by the authorities, Royal Jet will respond to family 

requests for access to the accident scene.

5.3. Royal Jet will assist up to two members (exceptions would be made as individual 

cases and cultural differences would have to be considered) of the family of a 

passenger traveling to the location of the accident and provide for the physical 

care of the family while the family is staying at such location.

5.3.1. For purposes of this plan, “Family” shall mean legal or common law 

spouse, parents or children of the injured/deceased. If the deceased has no 

Family as defined, up to two close living relatives would be considered 

“Family.”

5.3.2. Physical care.

5.3.2.1. Transportation to and from accident city. 
 

Exhibit K-5

5.3.2.2. Transportation to and from accident site. 

5.3.2.3. Hotel accommodations at accident city for a reasonable time 

period. 

5.3.2.4. Meal voucher during hotel stay and day of travel to and from the 

accident city.

6. Human Remains and Personal Effects

6.1. The medical examiner is responsible for the disposition of identifiable and 

unidentifiable human remains. 

6.2. Royal Jet shall work with authorities to return identifiable personal effects to 

victim’s family rather than having Royal Jet become a custodian of them; Royal 

Jet and the authorities will work together to determine disposition of 

unidentifiable personal effects.

6.3. Personal effects that come into the control of Royal Jet will be handled in the 

following manner after release from the NTSB:

6.3.1. Royal Jet will consult with each family about the disposition of personal 

effects that are in Royal Jet’s control. 

6.3.2. Royal Jet will return to the family, if requested, any passenger’s 

possession that is under the control of Royal Jet. 

6.3.3. Royal Jet will retain for 18 months any unclaimed property of a passenger 

that is under Royal Jet’s control.

6.3.4. Royal Jet will consult with the families about the construction by Royal 

Jet of any planned monument, including the inscription on it. 

6.3.5. Royal Jet will only be able to return personal effects that come into Royal 

Jet’s control once permission of the NTSB has been obtained as the items 

may have some bearing on the accident investigation.

7. Liability for Man-Made Structures

7.1 In accordance with the 49 U.S.C. Section 41313(c), in the event of an accident 

resulting in significant damage to man-made structures or non-government-owned 

property on the ground, Royal Jet shall promptly provide written notification 

directly to the owner of liability for any property damage and the means for 

obtaining compensation. Such notice shall advise the owner: (a) to contact the 

property insurer as the authoritative source for coverage and compensation 
 

Exhibit K-6

information; (b) to not rely on unofficial information offered by Royal Jet’s 

representatives about compensation by Royal Jet for accident-site property 

damage; and (c) to obtain detailed evidence of property damage as soon as 

possible following the accident, consistent with restrictions to the accident site.

8. Simultaneous Electronic Transmission of NTSB Hearings

8.1 In accordance with 49 U.S.C. Section 41313(c), in the event of an accident in 

which the NTSB conducts a public hearing or comparable proceeding at a 

location more than eighty (80) miles from the accident site, Royal Jet shall ensure 

the proceeding is made available simultaneously by electronic means at a location 

open to the public at the origin city and destination city of the Royal Jet flight, if 

that city is located in the United States.

9. Relationship with Designated Independent Organization

9.1. Royal Jet will work with the independent nonprofit organization that is designated 

under 49 U.S.C. Section 1136(a)(2) to provide mental health and counseling 

services to families.

9.1.1. Mental health services can be coordinated on a local basis through the 

nonprofit organization or these services can be brought in from another 

city where the airline may have a Mental Health Professional on retainer.

9.1.2. Should long-term counseling be required, Royal Jet will coordinate with 

the nonprofit organization appointed by the NTSB, the family and the 

company providing the service. 

9.2. Royal Jet will develop a procedure to pay reasonable compensation to the NTSBdesignated independent non-profit organization as required by 49 U.S.C. Section 

41313(C)(11) where the nature and scope of its work and the kind of costs to be 

incurred have been discussed and agreed in advance.

9.3. Royal Jet will coordinate with family members as to their need for American Red 

Cross for assistance.

9.4. Royal Jet will participate in the daily coordination meetings to review daily 

activities, resolve problem areas, and to synchronize future family support 

operations and activities. 

10. Third Party Service Provider

10.1 In order to fulfill its obligations under this Plan, Royal Jet may contract with third 

party service providers who specialize in aviation disaster response services. 

Royal Jet will work with any such third party service provider to carry out the 
 

Exhibit K-7

responsibilities undertaken in this Plan. 

11. Filing of this document with NTSB and DOT

11.1 Pursuant with the Foreign Air Carrier Family Assistance Act of 1996, 49 U.S.C. 

Section 41313(b), this document will be filed with the National Transportation 

Safety Board and the Department of Transportation. 

12. Revisions and Code-Share Agreements

12.1. Royal Jet reserves the right to introduce changes to this plan from time to time. 

12.2. Royal Jet does not presently have an approved code-share arrangement with any 

United States carrier. If Royal Jet were to enter into such an agreement and it 

were approved, Royal Jet may revise this plan.

13. Accidents Not Covered by this Plan

13.1 Royal Jet will consult with the NTSB and the Department of State if it voluntarily 

provides assistance to U.S. citizens in the United States with respect to accidents 

outside the United States not covered by this plan involving loss of life. 

14. Emergency Contact Information

 

14.1 Royal Jet’s 24-hour, 365 days a year contact is located in the Royal Jet

Emergency Response Plan Manual. Any agent of the U.S. government may 

contact operations center personnel at any time by dialing +97125051620. The 

telephone numbers have been submitted to the NTSB and can be used by the 

NTSB 24 hours per day, seven days per week. 
 

Exhibit L-1

EXHIBIT L 

SUMMARY OF 14 C.F.R. 243 PROCEDURES 

(PASSENGER MANIFEST COLLECTION PROCEDURES)

 

Royal Jet LLC

Introduction

This summary is submitted by Royal Jet LLC (“Royal Jet”) to the U.S. Department of 

Transportation in accordance with 14 C.F.R. Part 243. 

Summary of Procedures

For each covered flight segment, Royal Jet shall collect, or cause to be collected, the full 

name of each passenger who is a U.S. citizen. Any U.S. citizen who does not provide this 

information will not be permitted to board. 

Royal Jet will request an emergency contact telephone number and name from U.S. 

citizen passengers. As the provision of this information is voluntary, Royal Jet will not deny 

boarding to any passenger who refuses to provide it. 

Royal Jet shall store the information collected pursuant to the above procedures until 

passengers on the covered flight segment disembark. This information will be kept confidential 

and will not be used for purposes other than those described herein or disclosed to any entity 

except as required and permitted by law. 

In the event of an aviation disaster, Royal Jet shall contact the Managing Director of 

Overseas Citizen Services, Bureau of Consular Affairs, U.S. State Department, by telephone. Not 

later than three hours after confirmation of such a disaster, Royal Jet shall transmit to the U.S. 

State Department and, upon request, the National Transportation Safety Board, the information 

collected in accordance with these procedures.

 24 Hour Contact Information 

Royal Jet’s 24-hour, 365 days a year contact is located in the Royal Jet Emergency 

Response Plan Manual. Any agent of the U.S. government may contact operations center 

personnel at any time by dialing +97125051620. The telephone numbers have been submitted to 

the NTSB and can be used by the NTSB 24 hours per day, seven days per week.
 

Exhibit M-1