Eighth Amendment to Services Agreement



 Exhibit 10.1 
 Confidential Materials omitted and filed separately with the 
 Securities
and Exchange Commission. Asterisks denote omissions. 
  

							
	 #8 AMENDMENT TO THE SERVICES
 AGREEMENT BETWEEN BOTTOMLINE
TECHNOLOGIES, INC. AND BANK OF
 AMERICA,
N.A.
	  	




				
	Supplier Name:	  	Bottomline Technologies (de), Inc.	  	Agreement Number:	  	CW136262
				
	Supplier Address:	  	 325 Corporate Drive

Portsmouth, NH 03801
 United
States
	  	Addendum Number:	  	CW340957
				
	Supplier Telephone:	  	1-603-436-0700	  	Addendum Effective Date:	  	January 5, 2012

 This Amendment made and entered into this 5th day of January, 2012 by and between BOTTOMLINE TECHNOLOGIES, INC.
(hereinafter referred to as “Tech”) and BANK OF AMERICA, N.A. (hereinafter referred to as “Bank”). 

WITNESSETH: 
 WHEREAS,
Tech, as a subcontractor of the Bank, currently provides PayMode Processing Services to Bank Customers pursuant to the Services Agreement (CW 136262) (the “Agreement”); 

WHEREAS, Bank requires a Change Request to set up [**] as described in Attachment A; 

NOW, THEREFORE, in consideration of the premises hereof and the mutual benefits to be derived hereby, the Agreement is hereby amended by adding the
following provisions as follows: 








	A.	Amendment to Schedule A, Section 2 (Description of Services): 

 Change Request and Problem Report Form 
  

													
	Project Name:	 	[**] Set-up	  	Request Number:	  	 
	 Statement of

Work #
  
	 	 	 	 	  	 	 	 	  	 	  	 
	Submitted by:	 	Bill Wardwell	 		  		 		  	Date:	  	 
	 	 	 	 	 	  	 	 	 	  	Date Logged:	  	 
	Description of Change (Attach pages as needed):	  		  	 
	 
	 [**] implementation fee, in Services Agreement category “disburser sending healthcare [**]”
  

-        Support healthcare implementation of [**], including receipt of
a single file format, processing, formatting of data to [**], and creation of a single [**] form at [**], all utilizing the standard Paymode-X for Healthcare data elements at the payment, claim and [optionally] service levels.

 

-        Successful implementation of any healthcare electronic payments
client requires that the client send sufficient data for the generation of HIPAA compliant output
  
  

	Time to Resolve:	 	12/31/2011        	 	Date of Resolution:	  	 
	
Contract Amendment Required (Yes or No Supply Chain Mgmt. decision):  Yes
 Date: 11/28/2011
	  	 
	
Price to Implement:
  

-24 hours development @ rate card $[**] hour = $[**]
  

-24 hours quality assurance @ rate card $[**] = $[**]
  

-Development of one [**] form by [**] = $[**]
  

*Significant rework requested by the client after initial form development may incur additional costs. Such rework would include
changes from portrait to landscape, or changes to a printed format element that necessitates re-placing of multiple additional elements.
  

Total Cost = $[**]
	  	 
	 	 
	Resolution Decision	  	 
	Accepted  ( X )	 	            Rejected  (      )	 	 	  	 	 	Accepted  (X    )	  	                Rejected  (    
  )	  	 
	 	 	 
	 LOB Project
Manager    Bill Wardwell
 Date 11/28/2011
	 	Supplier Project Manager    Date	  	 
	Supply Chain Management Approver:	 	Date Executed:	  	 
	Bank of America Representative:	 	 	  	 	  	 
	 		 
	Date:                   
  	 	    Signed:
                                         
                                         
                  	  	 
	 	 	 	 	 	  	 	 	 	  	 	  	 


  
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 E. Inconsistencies: In the event of any inconsistencies in the terms of the Services Agreement and
this Amendment, the terms of this Amendment shall control with respect to the provisions set out herein. 
 F. All Other Provisions:
Except as to the terms amended by this Amendment, all other terms and conditions of the Services Agreement are declared by the parties to be in full force and effect, and except as otherwise provided in this Amendment, all defined terms used in this
Amendment shall have the meanings set forth for such terms in the Services Agreement. 
 IN WITNESS WHEREOF, the parties have caused this
Amendment to be executed by their duly authorized representatives this 5th day of December, 2011. 
  

									
	(“Bank”)	 	 	 	 	 	(“Tech”)	 	 
	Bank of America, N.A.	 		 		 	Bottomline Technologies (de), Inc.
					
	 /s/ Dani L. Folsom
	 	 1/5/12
	 		 	 /s/ Eric Morgan
	 	 1/5/12

	Signature	 	Date	 		 	Signature	 	Date
			
	 Dani Folsom
	 		 	 Eric Morgan

	(Printed Name)	 		 		 	(Printed Name)	 	
			
	 VP, Sourcing Manager
	 		 	 VP, Global Controller

	(Title)	 		 		 	(Title)	 	


  
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