8084 Federal Register / Vol. 87, No. 29 / Friday, February 11, 2022 / Notices 

1 In CYs 2020/21, OACP received an unusually 

high number (100,613/48,015, respectively) of 

online submissions, primarily complaints, largely 

due to flight cancellations and refund issues that 

resulted from the COVID–19 pandemic. Using the 

average number of submissions from the three 

previous CYs more accurately reflects the annual 

number of online submissions received by OACP. 

DEPARTMENT OF TRANSPORTATION 

Office of the Secretary 

[OST Docket No. DOT–OST–2011–0022] 

Notice of Submission of Proposed 

Information Collection to OMB Agency 

Request for Renewal of a Previously 

Approved Collection: Online 

Complaint/Comment Form for ServiceRelated Issues in Air Transportation 

AGENCY: Office of the Secretary, 

Department of Transportation. 

ACTION: Notice and request for 

comments. 

SUMMARY: In compliance with the 

Paperwork Reduction Act of 1995, this 

notice announces that the request for 

reinstatement of an OMB Control 

Number for the Information Collection 

Request (ICR) abstracted below is being 

forwarded to the Office of Management 

and Budget (OMB) for review and 

comment. A Federal Register Notice 

with a 60-day comment period soliciting 

comments on the following information 

collection was published on November 

29, 2021. 

DATES: Comments on this notice must be 

received by March 14, 2022. 

ADDRESSES: Send comments regarding 

the burden estimate, including 

suggestions for reducing the burden, to 

the Office of Management and Budget, 

Attention: Desk Officer for the Office of 

the Secretary of Transportation, 725 

17th Street NW, Washington, DC 20503. 

Comments may also be sent via email to 

OMB at the following address: oira_

submissions@omb.eop.gov. 

FOR FURTHER INFORMATION CONTACT: 

Daeleen Chesley, Office of the Secretary, 

Office of Aviation Consumer Protection 

(C–70), Department of Transportation, 

1200 New Jersey Ave. SE, Washington, 

DC 20590, 202 366–6792 (voice) or at 

Daeleen.Chesley@dot.gov. 

SUPPLEMENTARY INFORMATION: 

OMB Control Number: 2105–0568. 

Title: Reinstatement of the Office of 

Aviation Consumer Protection’s web 

page Online Complaint/Comment Form. 

Abstract: The Department of 

Transportation’s (Department) Office of 

Aviation Consumer Protection (OACP, 

formerly the Office of Aviation 

Enforcement and Proceedings) has 

broad authority under 49 U.S.C., subtitle 

VII, to investigate and enforce consumer 

protection and civil rights laws and 

regulations related to air transportation. 

Among other things, OACP is 

responsible for receiving and 

investigating service-related consumer 

complaints filed against airlines and 

other air travel-related companies. Once 

received, the complaints are reviewed 

by the office to determine the extent to 

which these entities are in compliance 

with federal aviation consumer 

protection and civil rights laws and 

what, if any, action should be taken 

regarding consumer complaints. 

Consumer complaints and comments 

are also used by the office to identify 

opportunities to help improve airline 

consumer satisfaction. The information 

submitted via the online form can also 

serve as a basis for rulemaking, 

legislation and research. 

The key reason for this request is to 

enable consumers to continue to file 

their complaints and comments to the 

Department using an online form, 

whether via their personal computer or 

on a mobile/electronic device. If the 

online complaint form is not available, 

the Department may receive fewer 

complaints, comments, and inquiries 

from consumers. The lack of consumer 

input could inhibit OACP’s ability to 

effectively investigate individual 

complaints against both airlines and 

other air travel-related companies. It 

would also impact OACP’s ability to 

become aware of patterns and practices 

that may develop in violation of the 

Department’s rules. The information 

collection continues to further the 

objective of 49 U.S.C. 41712 to protect 

consumers from unfair or deceptive 

practices, the objective of § 41705 and 

§ 40127 to ensure the civil rights of air 

travelers are respected, and the objective 

of § 41702 to ensure safe and adequate 

service in air transportation. 

Filing a complaint or comment using 

a web-based form is voluntary and 

minimizes the burden on respondents. 

Based on the table below, approximately 

ninety percent of the submissions 

(complaints, comments, and inquiries) 

received by OACP during calendar years 

(CYs) 2017 through 2019 were filed 

using the web-based form as shown in 

the table below.1

Calendar year 

Total number 

of complaints 

filed 

Total number 

of complaints 

filed online 

Percentage of 

complaints 

filed online 

(%) 

2017 ............................................................................................................................................. 18,155 16,067 89 

2018 ............................................................................................................................................. 15,546 13,964 90 

2019 ............................................................................................................................................. 15,342 14,107 92 

Average Total per Year (above) ........................................................................................... 16,348 14,713 90 

Most of the submissions are 

complaints that are filed using the 

electronic web-based form. At times, 

consumers may also choose to file a 

complaint with the Department using 

regular mail or by phone message. The 

type of information requested on the 

form includes complainant’s name, 

address, phone number (including area 

code), email address, and name of the 

airline or company about which she/he 

is complaining, as well as the flight date 

and flight itinerary (where applicable) of 

a complainant’s trip. In addition, a 

consumer may also use the form to give 

a description of a specific air-travel 

related problem or to ask for air-travel 

related information from the OACP. The 

Department has limited its 

informational request to that necessary 

to meet its aviation consumer protection 

responsibilities. 

The Paperwork Reduction Act of 1995 

(PRA) and its implementing regulations, 

5 CFR part 1320, require Federal 

agencies to issue two notices seeking 

public comment on information 

collection activities before OMB may 

approve paperwork packages. 44 U.S.C. 

3506, 3507; 5 CFR 1320.5, 1320.8(d)(1), 

1320.12. On November 29, 2021, OST 

published a 60-day notice in the Federal 

Register soliciting comment on the ICR 

for which the agency is seeking 

reinstatement from OMB. 86 FR 67785. 

The comment period ended on January 

28, 2022. OST received no comments 

after issuing this notice. Accordingly, 

the Department announces that this 


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Federal Register / Vol. 87, No. 29 / Friday, February 11, 2022 / Notices 8085 

1Service Request shall mean a written inquiry or 

notification submitted to the CDFI Fund via AMIS. 

information collection activity has been 

re-evaluated and certified under 5 CFR 

1320.5(a) and forwarded to OMB for 

review and approval pursuant to 5 CFR 

1320.12(c). 

Before OMB decides whether to 

reinstate this proposed collection of 

information, it must provide 30 days for 

public comment. 44 U.S.C. 3507(b); 5 

CFR 1320.12(d). Federal law requires 

OMB to approve or disapprove 

paperwork packages between 30 and 60 

days after the 30-day notice is 

published. 44 U.S.C. 3507(b)–(c); 5 CFR 

1320.12(d); see also 60 FR 44978, 44983 

(Aug. 29, 1995). The 30-day notice 

informs the regulated community to file 

relevant comments to OMB and affords 

the agency adequate time to digest 

public comments before it renders a 

decision. 60 FR 44983 (Aug. 29, 1995). 

Therefore, respondents should submit 

their respective comments to OMB 

within 30 days of publication to best 

ensure their full consideration. 5 CFR 

1320.12(c); see also 60 FR 44983 (Aug. 

29, 1995). 

Respondents: Consumers that Choose 

to File an Online Complaint/Comment 

with the Office of Aviation Consumer 

Protection. 

Estimated Number of Respondents: 

14,713 (based on averaging data from 

CYs 2017–19). 

Estimated Total Burden on 

Respondents: 3,678.25 hours (220,695 

minutes). The estimate was calculated 

by multiplying the average number of 

cases filed using the online form in 

CYs17–19 (14,713) by the time needed 

to fill out the online form (15 minutes). 

The information collection is 

available for inspection in 

regulations.gov, as noted in the 

‘‘Addresses’’ section of this 

document. 

Comments are Invited on: (a) Whether 

the collection of information is 

necessary for the proper performance of 

the functions of the Department, 

including whether the information will 

have practical utility; (b) the accuracy of 

the Department’s estimate of the burden 

of the proposed information collection; 

(c) ways to enhance the quality, utility 

and clarity of the information to be 

collected; and (d) ways to minimize the 

burden of the collection of information 

on respondents. 

All responses to this notice will be 

summarized and included in the request 

for OMB approval. All comments will 

also become a matter of public record on 

the docket. 

Authority: The Paperwork Reduction 

Act of 1995; 44 U.S.C. chapter 35, as 

amended; and 49 CFR 1:48. 

Issued in Washington, DC on February 4, 

2022. 

Kimberly Graber, 

Deputy Assistant General Counsel, Office of 

Aviation Consumer Protection. 

[FR Doc. 2022–02790 Filed 2–10–22; 8:45 am] 

BILLING CODE P 

DEPARTMENT OF THE TREASURY 

Community Development Financial 

Institutions Fund 

Notice of Funds Availability 

Funding Opportunity Title: Notice of 

Funds Availability (NOFA) inviting 

Applications for Financial Assistance 

(FA) awards or Technical Assistance 

(TA) grants under the Community 

Development Financial Institutions 

Program (CDFI Program) fiscal year (FY) 

2022 Funding Round. 

Announcement Type: Announcement 

of funding opportunity. 

Funding Opportunity Number: CDFI– 

2022–FATA. 

Catalog of Federal Domestic 

Assistance (CFDA) Number: 21.020. 

Dates: 

TABLE 1—FY 2022 CDFI PROGRAM FUNDING ROUND CRITICAL DEADLINES FOR APPLICANTS

Description Deadline Time 

(Eastern Time—ET) Submission method 

Last day to create an Awards Management Information Systems (AMIS) Account (all Applicants).March 14, 2022 ...... 11:59 p.m. ET ........ AMIS. 

Last day to enter EIN and DUNS numbers in 

AMIS (all Applicants).

March 14, 2022 ...... 11:59 p.m. ET ........ AMIS. 

Last day to submit SF–424 Mandatory (Application for Federal Assistance).March 14, 2022 ...... 11:59 p.m. ET ........ Electronically via Grants.gov. 

Last day for Applicants that meet the SECA requirements, but wish to apply for CORE–FA, 

to request creation of a Core-FA Application (if 

requesting more than $700,000).

March 14, 2022 ...... 11:59 p.m. ET ........ Service Request 1 via AMIS. 

Last day to contact CDFI Program staff .............. April 8, 2022 .......... 5:00 p.m. ET .......... Service Request via AMIS. Or CDFI Fund 

Helpdesk: 202–653–0421. 

Last day to contact AMIS–IT Help Desk (regarding AMIS technical problems only).April 12, 2022 ........ 5:00 p.m. ET .......... Service Request via AMIS. Or 202–653–0422. 

Or AMIS@cdfi.treas.gov. 

Last day to submit CDFI Program Application for 

Financial Assistance (FA) or Technical Assistance (TA).

April 12, 2022 ........ 11:59 p.m. ET ........ AMIS. 

Executive Summary: Through the 

CDFI Program, the CDFI Fund provides 

(i) FA awards of up to $1 million to 

Certified Community Development 

Financial Institutions (CDFIs) to build 

their financial capacity to lend to 

Eligible Markets and/or their Target 

Markets, and (ii) TA grants of up to 

$125,000 to build Certified, and 

Emerging CDFIs’ organizational capacity 

to serve Eligible Markets and/or their 

Target Markets. All awards provided 

through this NOFA are subject to 

funding availability. 

I. Program Description 

A. History: The CDFI Fund was 

established by the Riegle Community 

Development Banking and Financial 

Institutions Act of 1994 to promote 

economic revitalization and community 

development through investment in and 

assistance to CDFIs. The CDFI Program 

made its first awards in 1996 and the 

Native American CDFI Assistance 

(NACA) Program made its first awards 

in 2002. 

B. Priorities: Through the CDFI 

Program’s FA awards and TA grants, the 

CDFI Fund invests in and builds the 


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