<PAGE>

                                November 8, 1999



Philip Wise


Dear Phil:

         I am pleased to offer you a position with ZapMe! Corporation (the
"Company") as Vice President, Strategic Alliances, commencing November 8, 1999.
You will report to me in my capacity as Chief Executive Officer.

         As Vice President, Strategic Alliances, an exempt position, you will
receive a salary of $14,583.33 per month, which will be paid semi-monthly in
accordance with the Company's normal payroll procedures. The Company may adopt
an incentive program and in which case, you would be eligible to participate.

         As a Company employee, you are also eligible to receive certain
employee benefits, including medical and dental insurance benefits, which will
be available to you on the first day of the month following your first 30 days
of employment. Both a PPO and an HMO are available through a variety of plans,
and the Company pays from 80% to 90% of your premium and from 60% to 70% of the
premium for your dependent(s), depending on the plan you choose. The Company
will also make available to you a company paid life insurance benefit in the
amount of one times your annual salary, as well as a long-term disability
benefit.

         You will also be entitled to vacation time in accordance with the
Company's policy, which is that you will receive three weeks vacation per year
for your first ten years of employment and four weeks per year thereafter. The
Company believes that vacations are a vital factor in pursuing a balanced
lifestyle. Accordingly, the Company expects that you will use vacation days in
the year earned. In no event will you accrue more than one and one-half times
your annual vacation time.

         The Company will also reimburse for temporary housing expenses and
other expenses you incur in your permanent move to the Bay Area, subject to a
cap to be agreed upon. Reimbursement will be made in accordance with the
Company's standard reimbursement policies, and upon your providing receipts
substantiating these expenses.

         In addition, and subject to the approval of the Company's Board of
Directors, you will receive an option to purchase 185,000 shares of the
Company's Common Stock. The per share exercise price of such stock option will
be based on the fair market value of a share as of close of market on November,
9, 1999, the date the option will be granted to you by the Board of Directors.
The option will vest as to one-fourth of the shares subject thereto on your
first anniversary of employment, and one forty-eighth of the shares subject
thereto each month thereafter until fully vested.


[LETTERHEAD]

<PAGE>
Page 2

         As a Company employee, you will be expected to abide by the Company's
rules and regulations, including the Company's Employee Handbook, and to sign
and comply with the Confidential Information, Invention Assignment and Terms of
Employment Agreement (a copy of which is enclosed herewith) that prohibits
unauthorized use or disclosure of the Company's proprietary information. You
must execute and return the Confidential Information, Invention Assignment and
Terms of Employment Agreement prior to your commencing employment with the
Company.

         For purposes of federal immigration law, you will be required to
provide the Company with documentary evidence of your identity and eligibility
for employment in the United States. Such documentation must be provided to us
within three (3) business days of your date of hire, or our employment
relationship with you may be terminated.

         You should be aware that your employment with ZapMe! constitutes at
will employment. As a result, you are free to resign at any time, for any reason
or for no reason. Similarly, the Company is free to conclude its employment
relationship with you at any time, with or without cause or advance notice. This
at will employment relationship may not be changed except in a writing signed by
an executive officer of the Company. Your continued employment is further
conditioned on your agreement to devote your work efforts exclusively to the
Company, except that you may continue your efforts on your collecting web sites
so long as it does not affect your work at ZapMe!.

         Of course, the terms of this offer may not be modified or amended
except by a written agreement executed by you and an executive officer of the
Company, and shall, together with such other written agreements you and the
Company may enter in connection with your employment, constitute the entire
agreement between you and the Company relating to the terms of your employment,
and supersedes and any other employment agreements or promises made to you by
anyone whether oral or written.

         To indicate your acceptance of the Company's offer, please sign and
date this letter and return it to me. A duplicate is enclosed for your records.

                                            Best regards,


                                            Rick Inatome
                                            Chief Executive Officer

Enclosures

ACCEPTED AND AGREED:



---------------------
Phil Wise