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            Camp Lejeune Justice Act Claims

Claims submission process

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            Camp Lejeune Justice Act Claims

Claims submission process



ABOUT
                                Our Core Values
                    Our Core Attributes
                    Mission
                    Our Heritage
                    LEADERSHIP
                                Secretary of the Navy
                    Chief of Naval Operations
                                America's Warfighting Navy
                    Vice Chief of Naval Operations
                    Master Chief Petty Officer of the Navy
                    Chief of Naval Personnel
                    Senior Executives
                    Flag Officer Biographies
                    PRESS OFFICE
                                Press Briefings
                    Press Releases
                    Testimony
                    Speeches
                    Statements
                    News Stories
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                                MyNavy HR
                    Contact MyNavy Career Center
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                    TRANSLATE  Wave background image**CLAIMS MANAGEMENT PORTAL IS NOW LIVE!**
Quick Links
    CLJA HomeClaim EligibilityClaims Submission ProcessClaims Validation / Settlement ProcessDifference Between CLJA and VA claimsElective OptionHelp Me Find My Military Records
            Help me understand the claims submission process
    How do I submit a CLJA Claim to the Department of the Navy?Any person who believes they qualify for relief under the CLJA must first submit a claim to the Department of the Navy. You can file a claim using the Camp Lejeune Justice Act Claims Management Portal. For instructions on creating an account and filing a claim, please visit our Help and Additional Resources page. If you are unable to submit a claim electronically, please contact us at clclaims@us.navy.mil or call (757) 241-6020 for further guidance. Please note that any claims filed via the US Postal service, or other delivery carrier, will require certification by you or your counsel (if any). If you submit a claim through a mail service, you will receive an email with login information for the portal once your claim information has been migrated into the portal. This email will come from NoReply-OJAGCampLejeune@navyjag.onmicrosoft.us.”What Is The Camp Lejeune Justice Act Claims Management Portal?The CLJA Claims Management Portal is a user-friendly online tool that was specifically developed for use by claimants or their attorneys to electronically file and monitor their claim. The portal also has a messaging function that will allow the claimant and the Department of the Navy to communicate with one another in a secured fashion during the process of adjudicating the claim.What if I already filed a claim?Any person who submitted a claim before March 26, 2024, will receive a notification when their claim has been uploaded to the portal either via email, if an email address was provided, or via the U.S. Postal Service to the mailing address provided on the original claim form. When your claim is ready for your review in the online portal, you will receive an email with login information and further instructions on how to access the portal. This email will come from NoReply-OJAGCampLejeune@navyjag.onmicrosoft.us. With access to the portal, you can track your claim status, upload additional documents, ask claim-specific questions, and exchange any additional information required for processing and payment. Please do not refile your claim in the portal as this may cause delays in processing your claim.

**Please do not refile your claim in the portal as this may cause delays in processing your claim.**
Please note the Department of the Navy will never request a claimant’s personal information by email or over the telephone.I am an attorney. Do I need to create a profile for each client or is there a process that permits bulk filing of claims using my firm's information?Attorneys can file a bulk claim using the Camp Lejeune Justice Act Claims Management Portal. For instructions on filing a bulk claim, please visit our Help and Additional Resources page.Do I need to hire an Attorney to file a claim?No, an attorney is not required to file a claim. The decision to retain an attorney is a personal choice that can be made only by the claimant.

The Department of the Navy cannot provide legal advice, including whether you should retain an attorney to assist in filing a claim.

The Camp Lejeune Justice Act Claims Management Portal is available online for individuals to file a claim on their own behalf. There is no fee to access the portal or to file a CLJA claim.How long will it take to process my CLJA claim?The Department of the Navy is dedicated to processing all CLJA claims as expeditiously and efficiently as possible. The Navy and Department of Justice have worked together to develop an Elective Option that can expedite the review and resolution of certain types of claims. For more information on the Elective Option, please visit https://www.justice.gov/civil/camp-lejeune-justice-act-claims.May I file a lawsuit and bypass the administrative claims process altogether?No. The CLJA requires that a claimant first file an administrative claim with the Department of the Navy. If your claim is denied, or if you do not receive a decision on the claim within six (6) months of filing your claim, the CLJA allows a claimant to then proceed to Federal court. The Department of the Navy’s objective is to process all claims as expeditiously as possible, and a claimant is entitled to wait for a decision from the Department of the Navy before deciding if it is in their interest to proceed with litigation. If your claim is denied, you will be advised of your right to file a lawsuit and the time you have to do so (the statute of limitations for filing a lawsuit) in that decision letter.If I elect to file a lawsuit, which court will hear my case?The United States District Court for the Eastern District of North Carolina has exclusive jurisdiction over any lawsuit filed pursuant to the CLJA.Who can I contact with questions about the CLJA?For more information, please contact the Camp Lejeune Claims Unit at (757) 241-6020, or email questions to clclaims@us.navy.mil. This email inbox is regularly monitored, and responses are provided as quickly as possible.


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