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·C~t~ring 

·3?-~,s/!!::~:rn?~A~.LLC. to:: Adventur·ous .Vacationers·_-~J~hp~~:6:g~t:~p_h_£r~ • Fisherme.n • flunt~rs · 

Radio'<p_hon~: (36_0)799"3~50 . · . • -~-- -~. .. - . -· - - s~~nnon; Jo~~-A: Lu_~eRa~d.flll 

'- - F<!x: (20~) 260-9390_. ~ !" .. , , . , -. --·· t' · _ f~und_ers &: Opei'<!to'rs 

-Ecmall: n!s'e·rv:).tions@a\\;b3.com- ~_: :: .; .. l ' · l · · · -- · • -~ 

\~lc:;.bsite: n--\\~.af9gnaklodge.com ... ~ 

Sco,tt F~ull(, · 

· .. lJ ._s: .Pepartm.e.JJt-of t'ranspo1t_atiqil; .· . 

--BAS & Doinystic Analysi~·'I;>ivision, 

· 1200 Ne\~~ Jersey Ave.~ Sf: 

Wash[ngton;-DC 2o59o 

·Hello Scan,· 

RE: Kodia~-11 EA$ C<tnfra~t 

Island Air-and Servant Air 

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. -· -.. Think.yo~···tor th_e dppo!Juflit), t6 h~~e a voice.regardi~~ this-~ritical ioc~l setVice·. ·lt;s gr~a~f~ app~etiated. ·. · 

As Afogri?k lslinq (\yithin'the kod_iak archipelago)residents since 1964, otir family & busin~~s have ex.periericed many 

·air taxi services-fulfilling the Ef\S contract~ over the past 5 dec::ides so we h_ave a knowledgeabl~ q-yerview. - . . . - .. . . .. : . 

. - With_in tl}e last:decade, Ser-vi!nt Air- once -hf!d'tbe EAS contract usiJ)g a Cessn~~2_o6 :anq th~ setvi~~ was -119t. . 

oi11y insufficient bticth6r~ughl.Y rhi!?!;!i'~ble. Th~ ~i[craf(is tpo.small & d~fin.iteiy, 'in-th_e-past~. dtd not ,C<!fl)' 5 P?S~en:gers, 

- ·plus rriall &;.frei~ht. We are familiar wit~_tne q~206:~nd th~r.e':s-~b:Sofutely nQ \V~~- for·th::lt to\:)~ a:fuf:tire 'reali~_eitiler. _ ·-

_ -... ' )3ecause t.J'li~ is true, \Ve-\vere told th.at.passengers·_ha_9 priority, then mail,then-frejght an9 th~)' woujq not add 

- a!1 a,dditio.nill flight to get_ the r~maini_ng goods tran~ported. Ther~for.e; we:d hav~ ·to· wait: uiiti I the ·rl'ext schedl!led flight · · 

'wh_ich, during the Faii!Winter/Spring months, was at least another full \veek o,r rriore, as we_ather·permitted. - - , 

- A(lditiqnally; ~hey had a flippant, non~ser.vice minded. attitude when asked_ if/wheri the remaining goo~1l.cou!ci: 

·get to ti~ before·tlie.next ~cl).eduled flight. We consequ~ntlxleamed th~it .they wo.uld 'mily_ puttheir sol_e flo~tP-lane:inthe· . 

water for t11o$e designated· sche_duled "mailplan~" fljghts t_lie_n wouig ·imtne.d{atd:Y tak:e it-out.oftlle water.' C!it '& ·c:tried. · 

· Also; slnce-.flo?tpl?ne ~:~_s;tge·wa~ nqt·their nptm,' if\ vas ·1l Q.iir~-~o!les il1a.degtiilte :vper?tlo~.- · -· "'. . - - - - . ·. . .. ·. 

_ .-By-comparison~ J$1ancfAir's eqiiipni~n!, p·ilots, office personnel & 'dock-side $ateliite··offi~-e t¥etdt&-ily 

- profesl:iional a!id:~hotoughiy pleasant to deal. with. Not· only have the); had the proper eq!-;Jipme!lt.to do:-ttie'job-in the. 

past, usi_ng.a peHavilland Beaver, b1.1nhey, nowhave-2 Beavers, with both u_su)ljy in the \\'ate~& fuf1.ctio'ning. year~ 

- r9und. -Ail pasl:iengers, ·m.ail & cargo gef!era·lly make itall hr_:one-flight_ witb ~xtra·flights being,?dd_ecl if & when peedep,' 

-withput ~pyspec;iair~q~~~'t? ... -ifs i!Yt601atic \yith th~ll}_ .. __ -- -.- . ·. . -- -. : ... _ .:_ - , _-. · _ .·_ · . - · . 

· --_: Jsl~nd'Air d9~s .tbe job-1 fO% right_ and have ~atried b!lt ,Gonfidenc~: As long_ as"ih~-Y ·"liv~ & .br~tJje", ~e dp, · · · 

hot Wapt to do witho~t them ever again S,_o' th1:lt.dur r~t.mtable :busin'ess Ca!l conrimi¢:t6 fur\¢tiOrl stnoothly, . ! ' . . . .. . . . . ·. ·.· 

We do not. know how to state our·support for Jsla.nd-Air any ~tronger, It ""oul_~ be a· HUdE.,injiJStic~ to let· 

·. ariy other air ~ervi~e, besic:les-Island Air\ -have the EASXodiak-11 contract: · . 

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_ S~otdially, __ _ 

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· •...... :.~. . '<.,.._...:::: . • • 

·. n6n; Josp &. L'r.ike Ranoa II 

Afognak Wi l~er'Qess_.h._od~e. 

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