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(b) (6) (b) (6) (b) (6) (b) (6)

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32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

 (CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

86

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT 

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

COMPLETE PARTIAL FINAL

35. AMOUNT VERIFIED 36. PAYMENT

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 4/2002) BACK

Prescr bed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION 

 PREVIOUS EDITION IS NOT USABLE

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Section SF 1449 - CONTINUATION SHEET

JWOD

THIS REQUIREMENT IS RESERVED IAW FAR 8.7 FOR:

Acquisition from Nonprofit Agencies Employing People who are Blind or Severely Disabled 

This requirement is not presently listed on the Procurement List. Prices are to be prepared in accordance with the 

Committee for Purchase of the Blind or Severely Disabled methodology and recommendations established by the 

price impasse resolution.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months $87,121.90 $1,045,462.80 

Custodial and mailroom support

FFP

Provide all Personnel, Supplies and Materials necessary to perform IAW the 

performance work statement.

FOB: Destination

PURCHASE REQUEST NUMBER: W81RUP72121000

NET AMT $1,045,462.80

ACRN AA

CIN: W81RUP721210000001

$1,045,462.80

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 Dollars, 

U.S.

Postage

COST

Shall be provided as and when needed.

FOB: Destination

PURCHASE REQUEST NUMBER: W81RUP72121000

ESTIMATED COST $60,000.00

ACRN AA

CIN: W81RUP721210000002

$60,000.00

 

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ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 12 Months $88,353.91 $1,060,246.92 

OPTION Custodial and mailroom support

FFP

Provide all Personnel, Supplies and Materials necessary to perform IAW the 

performance work statement.

FOB: Destination

PURCHASE REQUEST NUMBER: W81RUP72121000

NET AMT $1,060,246.92

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1002 Dollars, 

U.S.

OPTION Postage

COST

shall be provided as and when needed.

FOB: Destination

ESTIMATED COST $60,000.00

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001 12 Months $89,649.69 $1,075,796.28 

OPTION Custodial and mailroom support

FFP

Provide all Personnel, Supplies and Materials necessary to perform IAW the 

performance work statement.

FOB: Destination

PURCHASE REQUEST NUMBER: W81RUP72121000

NET AMT $1,075,796.28

 

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ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2002 Dollars, 

U.S.

OPTION Postage

COST

Provided as and when needed.

FOB: Destination

ESTIMATED COST $60,000.00

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3001 12 Months $91,014.77 $1,092,177.24 

OPTION Custodial and mailroom support

FFP

Provide all Personnel, Supplies and Materials necessary to perform IAW the 

performance work statement.

FOB: Destination

PURCHASE REQUEST NUMBER: W81RUP72121000

NET AMT $1,092,177.24

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3002 Dollars, 

U.S.

OPTION Postage

COST

Provided as and when needed.

FOB: Destination

ESTIMATED COST $60,000.00

 

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ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4001 12 Months $92,453.12 $1,109,437.44 

OPTION Custodial and mailroom support

FFP

Provide all Personnel, Supplies and Materials necessary to perform IAW the 

performance work statement.

FOB: Destination

PURCHASE REQUEST NUMBER: W81RUP72121000

NET AMT $1,109,437.44

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4002 Dollars, 

U.S.

OPTION Postage

COST

Provided as and when needed.

FOB: Destination

ESTIMATED COST $60,000.00

 

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY 

0001 Destination Government Destination Government 

0002 Destination Government Destination Government 

1001 Destination Government Destination Government 

1002 Destination Government Destination Government 

2001 Destination Government Destination Government 

2002 Destination Government Destination Government 

3001 Destination Government Destination Government 

3002 Destination Government Destination Government 

4001 Destination Government Destination Government 

4002 Destination Government Destination Government 

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DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC 

0001 POP 01-AUG-2007 TO

31-JUL-2008 

N/A SEE SCHEDULE

N/A

N/A AA N/A

FOB: Destination 

SCHED1 

0002 POP 01-AUG-2007 TO

31-JUL-2008 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

1001 POP 01-AUG-2008 TO

31-JUL-2009 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

1002 POP 01-AUG-2008 TO

31-JUL-2009 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

2001 POP 01-AUG-2009 TO

31-JUL-2010 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

2002 POP 01-AUG-2009 TO

31-JUL-2010 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

3001 POP 01-AUG-2010 TO

31-JUL-2011 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

3002 POP 01-AUG-2010 TO

31-JUL-2011 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

4001 POP 01-AUG-2011 TO

31-JUL-2012 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

4002 POP 01-AUG-2011 TO

31-JUL-2012 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

ACCOUNTING AND APPROPRIATION DATA

AA: 217206500000181050131G79M10002540376ZLAW81RUP721210006ZLA37044205 

AMOUNT: $1,105,462.80 

CIN W81RUP721210000001: $1,045,462.80 

CIN W81RUP721210000002: $60,000.00 

 

CLAUSES INCORPORATED BY REFERENCE

52.208-9 Contractor Use of Mandatory Sources of Supply JUN 2006 

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52.212-4 Contract Terms and Conditions--Commercial Items FEB 2007 

52.212-5 (Dev) Contract Terms and Conditions Required to Implement 

Statutes or Executive Orders--Commercial Items (Deviation) 

JUN 2007 

252.212-7001 (Dev) Contract Terms and Conditions Required to Implement 

Statutes or Executive Orders Applicable to Defense 

Acquisitions of Commercial Items (Deviation) 

APR 2007 

 

CLAUSES INCORPORATED BY FULL TEXT

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR 

EXECUTIVE ORDERS--COMMERCIAL ITEMS (JUN 2007) 

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are 

incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to 

acquisitions of commercial items:

(1) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(2) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Pub. L. 108-77, 108-78).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated 

as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to 

acquisitions of commercial items: (Contracting Officer check as appropriate.)

___ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (SEP 2006), with Alternate I (OCT 1995) 

(41 U.S.C. 253g and 10 U.S.C. 2402). 

___ (2) 52.219-3, Notice of HUBZone Small Business Set-Aside (Jan 1999) (15 U.S.C. 657a). 

___ (3) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (JUL 2005) (if the 

offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a). 

___ (4) [Removed]. 

___ (5)(i) 52.219-6, Notice of Total Small Business Set-Aside (JUNE 2003) (15 U.S.C. 644). 

___ (ii) Alternate I (OCT 1995) of 52.219-6. 

___ (iii) Alternate II (MAR 2004) of 52.219-6. 

___ (6)(i) 52.219-7, Notice of Partial Small Business Set-Aside (JUNE 2003) (15 U.S.C. 644). 

___ (ii) Alternate I (OCT 1995) of 52.219-7. 

___ (iii) Alternate II (MAR 2004) of 52.219-7. 

___ (7) 52.219-8, Utilization of Small Business Concerns (MAY 2004) (15 U.S.C. 637 (d)(2) and (3)). 

___ (8)(i) 52.219-9, Small Business Subcontracting Plan (SEP 2006) (15 U.S.C. 637(d)(4)). 

___ (ii) Alternate I (OCT 2001) of 52.219-9 

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___(iii) Alternate II (OCT 2001) of 52.219-9. 

___ (9) 52.219-14, Limitations on Subcontracting (DEC 1996) (15 U.S.C. 637(a)(14)). 

__ (10) 52.219-16, Liquidated Damages--Subcontracting Plan (JAN 1999) (15 U.S.C. 637(d)(4)(F)(i)). 

___ (11)(i) 52.219-23, Notice of Price Evaluation Adjustment for Small Disadvantaged Business Concerns (SEP 

2005) (10 U.S.C. 2323) (if the offeror elects to waive the adjustment, it shall so indicate in its offer). 

___ (ii) Alternate I (JUNE 2003) of 52.219-23. 

___ (12) 52.219-25, Small Disadvantaged Business Participation Program--Disadvantaged Status and Reporting 

(OCT 1999) (Pub. L. 103-355, section 7102, and 10 U.S.C. 2323). 

___ (13) 52.219-26, Small Disadvantaged Business Participation Program--Incentive Subcontracting (OCT 2000) 

(Pub. L. 103-355, section 7102, and 10 U.S.C. 2323). 

___ (14) 52.219-27, Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside (May 2004) 

(U.S.C. 657 f). 

___ (15) 52.219-28, Post Award Small Business Program Rerepresentation (JUNE 2007) (15 U.S.C. 

632(a)(2)). 

___ (16) 52.222-3, Convict Labor (JUNE 2003) (E.O. 11755). 

___ (17) 52.222-19, Child Labor--Cooperation with Authorities and Remedies (JAN 2006) (E.O. 13126). 

___ (18) 52.222-21, Prohibition of Segregated Facilities (FEB 1999). 

___ (19) 52.222-26, Equal Opportunity (MAR 2007) (E.O. 11246). 

___ (20) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of theVietnam Era, and Other 

Eligible Veterans (SEP 2006) (38 U.S.C. 4212). 

___ (21) 52.222-36, Affirmative Action for Workers with Disabilities (JUN 1998) (29

U.S.C. 793). 

___ (22) 52.222-37, Employment Reports on Special Disabled Veterans, Veterans of the Vietnam Era, and Other 

Eligible Veterans (SEP 2006) (38 U.S.C. 4212). 

___ (23) 52.222-39, Notification of Employee Rights Concerning Payment of Union Dues or Fees (DEC 2004) 

(E.O. 13201). 

___ (24)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Products (AUG 

2000) (42 U.S.C. 6962(c)(3)(A)(ii)). 

___ (ii) Alternate I (AUG 2000) of 52.223-9 (42 U.S.C. 6962(i)(2)(c)). 

___ (25) 52.225-1, Buy American Act--Supplies (JUNE 2003) (41 U.S.C. 10a-10d). 

___ (26)(i) 52.225-3, Buy American Act--Free Trade Agreements--Israeli Trade Act (NOV 2006) (41 U.S.C. 10a10d, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, Pub. L 108-77, 108-78, 108-286, 109-53 and 109-169). 

___ (ii) Alternate I (JAN 2004) of 52.225-3. 

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___ (iii) Alternate II (JAN 2004) of 52.225-3. 

___ (27) 52.225-5, Trade Agreements (NOV 2006) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note). 

 x___ (28) 52.225-13, Restrictions on Certain Foreign Purchases (FEB 2006) (E.O.s, proclamations, and statutes 

administered by the Office of Foreign Assets Control of the Department of Treasury). 

___ (29) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (42 U.S.C. 5150). 

___ (30) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (42 U.S.C. 5150). 

___ (31) 52.232-29, Terms for Financing of Purchases of Commercial Items (FEB 2002) (41 U.S.C. 255(f), 10 

U.S.C. 2307(f)). 

___ (32) 52.232-30, Installment Payments for Commercial Items (OCT 1995) (41 U.S.C. 255(f), 10 U.S.C. 

2307(f)). 

x ___ (33) 52.232-33, Payment by Electronic Funds Transfer--Central Contractor Registration (OCT 2003) (31 

U.S.C. 3332). 

___ (34) 52.232-34, Payment by Electronic Funds Transfer--Other than Central Contractor Registration (MAY 

1999) (31 U.S.C. 3332). 

___ (35) 52.232-36, Payment by Third Party (MAY 1999) (31 U.S.C. 3332). 

___ (36) 52.239-1, Privacy or Security Safeguards (AUG 1996) (5 U.S.C. 552a). 

___ (37)(i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (FEB 2006) (46 U.S.C. 

Appx 1241(b) and 10 U.S.C. 2631). 

____ (ii) Alternate I (APR 2003) of 52.247-64. 

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that 

the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of 

law or Executive orders applicable to acquisitions of commercial items: (Contracting Officer check as appropriate.)

____ (1) 52.222-41, Service Contract Act of 1965, as Amended (JUL 2005) (41 U.S.C. 351, et seq.). 

____ (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 1989) (29 U.S.C. 206 and 41 U.S.C. 

351, et seq.). 

____ (3) 52.222-43, Fair Labor Standards Act and Service Contract Act--Price Adjustment (Multiple Year and 

Option Contracts) (NOV 2006) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.). 

____ (4) 52.222-44, Fair Labor Standards Act and Service Contract Act--Price Adjustment (February 2002) (29 

U.S.C. 206 and 41 U.S.C. 351, et seq.). 

(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph 

(d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and 

does not contain the clause at 52.215-2, Audit and Records--Negotiation. 

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall 

have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to 

this contract. 

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(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other 

evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any 

shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If 

this contract is completely or partially terminated, the records relating to the work terminated shall be made available 

for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to 

litigation or the settlement of claims arising under or relating to this contract shall be made available until such 

appeals, litigation, or claims are finally resolved. 

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, 

regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that 

the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law. 

(e) (1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the 

Contractor is not required to flow down any FAR clause, other than those in paragraphs (i) through (vi) of this 

paragraph in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall 

be as required by the clause--

(i) 52.219-8, Utilization of Small Business Concerns (May 2004) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts 

that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) 

exceeds $550,000 ($1,000,000 for construction of any public facility), the subcontractor must include 52.219-8 in 

lower tier subcontracts that offer subcontracting opportunities.

(ii) 52.222-26, Equal Opportunity (MAR 2007) (E.O. 11246).

(iii) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible 

Veterans (SEP 2006) (38 U.S.C. 4212).

(iv) 52.222-36, Affirmative Action for Workers with Disabilities (June 1998) (29 U.S.C. 793).

(v) 52.222-39, Notification of Employee Rights Concerning Payment of Union Dues or Fees (DEC 2004) (E.O. 

13201).

(vi) 52.222-41, Service Contract Act of 1965, as Amended (Jul 2005), flow down required for all subcontracts 

subject to the Service Contract Act of 1965 (41 U.S.C. 351, et seq.).

(vii) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (FEB 2006) (46 U.S.C. Appx 

1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the contractor May include in its subcontracts for commercial items a minimal number of 

additional clauses necessary to satisfy its contractual obligations.

(End of clause)

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the 

contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary 

of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder 

shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor 

within 15 days of contract expiration.

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(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 15 days provided 

that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days days 

before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 

60months.

(End of clause)

252.212-7001 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR 

EXECUTIVE ORDERS APPLICABLE TO DEFENSE ACQUISITIONS OF COMMERCIAL ITEMS (APR 2007)

(a) The Contractor agrees to comply with the following Federal Acquisition Regulation (FAR) clause which, if 

checked, is included in this contract by reference to implement a provision of law applicable to acquisitions of 

commercial items or components.

x ___ 52.203-3, Gratuities (APR 1984) (10 U.S.C. 2207). 

(b) The Contractor agrees to comply with any clause that is checked on the following list of Defense FAR 

Supplement clauses which, if checked, is included in this contract by reference to implement provisions of law or 

Executive orders applicable to acquisitions of commercial items or components.

(1) ___ 252.205-7000, Provision of Information to Cooperative Agreement Holders (DEC 1991) (10 U.S.C. 

2416). 

(2) ___ 252.219-7003, Small Business Subcontracting Plan (DoD Contracts) (APR 2007) (15 U.S.C. 637). 

(3) ___ 252.219-7004, Small Business Subcontracting Plan (Test Program) (APR 2007) (15 U.S.C. 637 note). 

(4) ___ 252.225-7001, Buy American Act and Balance of Payments Program (JUN 2005) (41 U.S.C. 10a-10d, E.O. 

10582). 

(5) ___ 252.225-7012, Preference for Certain Domestic Commodities (JAN 2007) (10 U.S.C. 2533a). 

(6) ___ 252.225-7014, Preference for Domestic Specialty Metals (JUN 2005) (10 U.S.C. 2533a). 

(7) ___ 252.225-7015, Restriction on Acquisition of Hand or Measuring Tools (JUN 2005) (10 U.S.C. 

2533a). 

(8) ___ 252.225-7016, Restriction on Acquisition of Ball and Roller Bearings (MAR 2006) (Section 8065 of Public 

Law 107-117 and the same restriction in subsequent DoD appropriations acts). 

(9) ___ 252.225-7021, Trade Agreements (MAR 2007) (19 U.S.C. 2501-2518 and 19 U.S.C. 3301 note). 

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(10) ___ 252.225-7027, Restriction on Contingent Fees for Foreign Military Sales (APR 2003) (22 U.S.C. 

2779). 

(11) ___ 252.225-7028, Exclusionary Policies and Practices of Foreign Governments (APR 2003) (22 U.S.C. 

2755). 

(12)(i) ___ 252.225-7036, Buy American Act--Free Trade Agreements--Balance of Payments Program (MAR 

2007) (41 U.S.C. 10a-10d and 19 U.S.C. 3301 note). 

(ii) ___ Alternate I (OCT 2006) of 252.225-7036. 

(13) ___ 252.225-7038, Restriction on Acquisition of Air Circuit Breakers (JUN 2005) (10 U.S.C. 

2534(a)(3)). 

(14) ___ 252.226-7001, Utilization of Indian Organizations, Indian-Owned Economic Enterprises, and Native 

Hawaiian Small Business Concerns (SEP 2004) (Section 8021 of Pub. L. 107-248 and similar sections in subsequent 

DoD appropriations acts). 

(15) ___ 252.227-7015, Technical Data--Commercial Items (NOV 1995) (10 U.S.C. 2320). 

(16) ___ 252.227-7037, Validation of Restrictive Markings on Technical Data (SEP 1999) (10 U.S.C. 2321). 

(17) _x__ 252.232-7003, Electronic Submission of Payment Requests (MAR 2007) (10 U.S.C. 2227). 

(18) ___ 252.237-7019, Training for Contractor Personnel Interacting with Detainees (SEP 2006) (Section 1092 of 

Public Law 108-375). 

(19) _x__ 252.243-7002, Requests for Equitable Adjustment (MAR 1998) (10 U.S.C. 2410). 

(20)(i) _x__ 252.247-7023, Transportation of Supplies by Sea (MAY 2002) (10 U.S.C. 2631). 

(ii) ___ Alternate I (MAR 2000) of 252.247-7023. 

(iii) ___ Alternate II (MAR 2000) of 252.247-7023. 

(iv) ___ Alternate III (MAY 2002) of 252.247-7023. 

(21) _x_ 252.247-7024, Notification of Transportation of Supplies by Sea (MAR 2000) (10 U.S.C. 2631). 

(c) In addition to the clauses listed in paragraph (e) of the Contract Terms and Conditions Required to Implement 

Statutes or Executive Orders--Commercial Items clause of this contract (FAR 52.212-5), the Contractor shall include 

the terms of the following clauses, if applicable, in subcontracts for commercial items or commercial components, 

awarded at any tier under this contract:

(1) 252.225-7014, Preference for Domestic Specialty Metals, Alternate I (APR 2003) (10 U.S.C. 2533a).

(2) 252.237-7019, Training for Contractor Personnel Interacting with Detainees (SEP 2006) (Section 1092 of Public 

Law 108-375).

(3) 252.247-7023, Transportation of Supplies by Sea (MAY 2002) (10 U.S.C. 2631).

(4) 252.247-7024, Notification of Transportation of Supplies by Sea (MAR 2000) (10 U.S.C. 2631).

(End of clause)

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STATEMENT OF WORK

STATEMENT OF WORK

FOR CUSTODIAL SERVICES

SECTION A-1 

GENERAL

1.1 SCOPE OF WORK. The contractor shall provide all personnel, equipment, tools, 

materials, supervision, and other items and services, necessary to perform custodial 

services as defined in this Performance Work Statement (PWS) except as specified in 

Section A-3 as government furnished property. The contractor shall perform to the 

standards in this contract. Sufficient daytime and evening personnel must be assigned 

to accomplish the work under this PWS. The estimated work quantities are listed in 

Technical Exhibit 4. 

1.2 PERSONNEL. 

1.2.1 Project Manager. The contractor shall provide in writing to the contracting officer at 

least five work days prior to the contract starting date the names, telephone numbers and 

addresses of Project Manager. The term "Project Manager" means a person designated 

in writing by the contractor who has authority to act for the contractor on a day-to-day 

basis at each work site and to accept and sign for notices of deductions, inspection 

reports and all other correspondence on behalf of the contractor. It is policy of ARNG that 

Government direction or supervision of contractor's employees, directly or indirectly, shall 

not be exercised. In any absence of the Project Manager, a designated on-site person 

shall act in his/her behalf.

1.2.2 The Project Manager shall have full authority to act for the contractor on all 

contract matters relating to daily operation of the contract. In the absence of the Project 

Manager, the Assistant Project Manager shall have full authority to act for the contractor 

on all contract matters relating to daily operation of the contract. 

1.2.2.1 The on-site supervisor shall be available during normal duty hours, within 60 

minutes, to meet with government personnel designated by the contracting officer to 

discuss problem areas. After normal duty hours, the on-site supervisor shall be available 

within 4 hours for emergency service.

1.2.2.2 The Project Manager and Assistant Project Manager must be able to read, write, 

speak and understand English.

1.2.2.3 The Prime contractor shall be held responsible to ensure that his/her staff and 

sub-contracted services personnel are US citizens and/or legal aliens, permitted to live 

and work within the US. 

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1.2.3 Employees. 

1.2.3.1 Supervisory Employees. All supervisory personnel engaged in directing the work 

to be accomplished under this contract shall possess at least 2 years of recent (within the 

past 5 years) experience in directing cleaning type operations in a supervisory capacity 

for buildings of the approximate size of the building(s) to be cleaned under this contract.

A detailed resume (See Technical Exhibit 6) containing the information specified below 

must be submitted to the contracting officer for approval prior to the assignment of any 

supervisors to the contract. Both new and replacement supervisors must meet these 

qualification standards.

 (a) The full name of the proposed supervisor.

 (b) A detailed description of the previous 5 years employment history of the 

proposed supervisor.

 (c) The name(s) and address(es) of the companies for whom the proposed 

supervisor worked for the past 5 years, along with the name(s) and telephone number(s) 

of his or her immediate supervisor.

1.2.3.2 Custodial Staff. The personnel employed by the contractor shall be capable 

employees, trained and qualified in custodial type work. The building shall be fully staffed 

beginning the first day of work under the contract, and initially not less than 50 percent of 

the staff shall be trained and experienced cleaning personnel who will exhibit the 

capability of operating with a minimum of supervision. The remainder of the staff shall be 

fully trained and qualified within 30 days after the initial starting date. All personnel will 

receive close and continuing first-line supervision by the contractor. Employees must 

maintain job skills through the duration of the contract. A certified list of employees with 

length of service shall be provided on a monthly basis.

The contractor's employees shall be familiar with the building fire alarm system. 

Employees shall be trained by the contractor on the procedures to follow in the event of 

fire or other emergency including the pulling of fire alarms when necessary.

1.2.3.3 Employee Training. The contractor shall maintain files which identifies the 

amount of training each employee has successfully completed. Additional training 

required to maintain satisfactory job performance shall be the responsibility of the 

contractor. A list which identifies the employees who require training shall be forwarded 

to the Government on a monthly basis. Complete files shall be made available to the 

Government at all times during the term of the contract. 

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1.2.4 Security Requirements. In those areas where special security clearances are 

required, contractor employees will be subject to all security requirements imposed by the 

secure office area. The office area will either provide an escort for contractor employees 

or clear contractor employees to gain access to the secure area.

1.2.4.1 The contractor's employees shall obtain identification cards from the building 

management office. Contractor personnel must have a valid drivers license or some 

other form of identification with signature and photograph to show who they are.

1.3 QUALITY CONTROL PROGRAM. The contractor shall establish a complete quality 

control program to assure the requirements of the contract are provided as specified. 

Within five work days prior to the starting date of the contract, the contractor shall submit 

a copy of his program to the Contracting Officer's Representative for approval. The 

Quality Control Program shall be a system for identifying and correcting deficiencies in the

quality of services before the level of performance becomes unacceptable and/or the 

Government inspectors point out the deficiencies. The program shall include, but not be 

limited to the following:

1.3.1 Inspection System. The contractor shall establish an inspection system covering all 

the services stated in the Performance Requirements Summary. A checklist shall be 

used in inspecting contract performance during regularly scheduled or unscheduled 

inspections. The contractor shall identify the name(s) of the individual(s) who will perform 

the inspection. The checklist shall include every area of the operation serviced by the 

contractor as well as every task required to be performed.

1.3.2 File Maintenance. A local file of all inspections conducted by the Contractor and 

the corrective action taken. This documentation shall be made available to the 

Government at all times during the term of the contract.

1.3.3 Failure of Quality Control Program. When the contractor fails to adhere to the 

requirements of the approved quality control program, the contractor, at the discretion of 

the contracting officer's representative, may be required to submit a written narrative 

specifying the reasons for the contractor's failure to adhere to the requirements of the 

approved Quality Control Program.

NOTE: The Quality Control Program is an essential part of this contract, and will be 

actively enforced by the Government. Failure to abide by this requirement 

will result in the withholding a portion of the monies due the contractor. 

Failure by the contractor to implement the approved plan and pursue it 

diligently from the commencement of the contract may be considered 

grounds for default.

1.4 QUALITY ASSURANCE. The government will evaluate the contractor's performance 

under this contract using the method of surveillance specified in Technical Exhibit 3. All 

surveillance observations will be recorded by the government. When an observation 

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indicates defective performance, the QAE will request the contractor's representative to 

initial the observation, and shall require re-performance prior to next day's business.

1.4.1 Performance Evaluation Meetings. The on-site supervisor may be required to meet 

at least weekly with the Quality Assurance Evaluator (QAE) and the contracting officer 

during the first month of the contract. Meetings will be as often as necessary thereafter 

as determined by the contracting officer. However, if the contractor requests, a meeting 

will be held whenever a Contract Discrepancy Report is issued. The written minutes of 

these meetings shall be signed by the contractor's manager, contracting officer, and QAE. 

Should the contractor not concur with the minutes, the contractor shall so state any areas 

of nonconcurrence in writing to the contracting officer within 5 calendar days of receipt of 

the signed minutes.

1.5 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all 

government property provided for contractor use. At the close of each work period, 

government facilities, equipment, and materials shall be secured.

1.5.1 Key Control. The contractor shall establish and implement methods of ensuring 

that all keys issued to the contractor by the government are not lost or misplaced and are 

not used by unauthorized persons. No keys issued to the contractor by the government 

shall be duplicated. The contractor shall develop procedures covering key control that will 

be included in the Quality Control Plan.

1.5.1.1 The contractor shall report all lost or duplicated keys to the contracting officer.

1.5.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor 

will be required, upon direction of the contracting officer, to rekey or replace the affected 

lock or locks; however, the government, at its option, may replace the affected lock or 

locks or perform rekeying. When the replacement of locks or rekeying is performed by 

the government, the total cost of rekeying or the replacement of the lock or locks shall be 

deducted from the monthly payment due the contractor. In the event a master key is lost 

or duplicated, all locks and keys for that system shall be replaced by the government and 

the total cost deducted from the monthly payment due.

1.5.1.3 The contractor shall prohibit the use of keys issued by the government by any 

persons other than the contractor's employees. The contractor shall prohibit the opening 

of locked areas by the contractor's employees to permit entrance of persons other than 

the contractor's employees engaged in the performance of assigned work in those areas.

1.5.2 Lock Combinations. The contractor shall establish and implement methods of 

ensuring that all lock combinations are not revealed to unauthorized persons. These 

procedures shall be included in the contractor's Quality Control Plan.

1.6 HOURS OF OPERATION. 

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1.6.1 Normal Hours. Custodial Services shall be performed between the hours of 6:30 

am – 11:00 pm, Monday thru Friday. Floor care, restrooms/locker rooms and room 

cleaning services performed under this contract will be accomplished between the hours 

of 7:30 pm and 11:00 pm , Monday through Friday. Restocking, trash/recycling pick-up, 

room/office cleaning, and exterior cleaning services shall be performed from 7:30 am – 

4:00 pm, Monday thru Friday.. Utility services shall be performed between the hours of 

6:30 am – 3:00 pm, Monday thru Friday. 

1.6.2 Facility Closure. When an unforeseen closure of the facility occurs on a regularly 

scheduled day of work, the government shall have the following options:

1.6.2.1 To require the contractor to perform the work on the following day unless the 

following day is a Saturday or Sunday, and routine work is not scheduled for Saturday or 

Sunday.

1.6.2.2 To forego the work and reduce payment due to the contractor accordingly for 

work not performed.

1.6.2.3 To reschedule the work on any day satisfactory to both parties.

1.6.2.4 To complete the work that day, in the case of a late reporting day.

1.6.2.5 The Army National Guard Readiness Center will close when the Federal 

Government announces closure over local radio and television stations due to unusually 

severe weather.

1.7 CONSERVATION OF UTILITIES. The contractor shall instruct employees in utilities 

conservation practices. The contractor shall be responsible for operating under 

conditions which preclude the waste of utilities, which shall include:

1.7.1 Controls. Contractor employees will not be permitted to adjust mechanical 

equipment controls for heating, ventilation, and air-conditioning.

1.7.2 Water Control. Water faucets or valves shall be turned off after the required usage.

1.7.3 Windows/Lights/Fans. Windows shall be closed and lights and fans turned off 

when not in use.

1.7.4 Evening Hours. When work is being performed during evening hours, the 

contractor shall ensure that employees use only such lighting as is necessary to illuminate

areas or zones in which they are working and that lights in occupied areas are 

extinguished as these areas are completed. Exceptions to this requirement will be set 

forth in advance by the Contracting Officer's Representative.

1.8 DANGEROUS CONDITIONS. Report hazardous conditions and items in need of 

repair to the Contracting Officer's Representative. Items to be reported, include but are 

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not limited to: flickering or burned out lights; falling or stained ceiling tiles; broken window 

glass, door glass or partition glass; leaking faucets, urinals, toilets and flush valves; 

broken toilets, sinks, urinals and water fountains; loose and broken door locks, door 

closers, door knobs and door latch keepers; torn carpeting; loose threshold plates and 

reducing strips; broken floor tiles; decaying or broken hard floor surfaces; broken 

sidewalks; dying or dead shrubs, plants and trees. Written deficiency reports shall be 

given to the Contracting Officer's Representative, or orally when emergencies exist. Fires 

shall be reported using the building's fire alarm system.

1.9 LOST AND FOUND PROPERTY. It is the responsibility of the contractor to ensure 

that all items of possible or monetary value found by the contractor's employees are 

turned into the Building Management Office immediately.

1.10 ANNUAL CLEANING SCHEDULE. The contractor is required to submit an annual 

schedule of all daily and periodic cleaning which includes dates and areas to be cleaned.

1.10.1 Daily Work Report. Upon completion of each work day, the contractor shall 

submit a work report which compares completion of planned tasks with the Annual 

Cleaning Schedule.

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SECTION A-2 

DEFINITIONS

2.1 STANDARD DEFINITIONS. 

2.1.1 Defective Service. A service output that does not meet the standard of 

performance associated with it in the Performance Requirements Summary (PRS).

2.1.2 Lot. The total number of service outputs in a surveillance period, as defined in 

the Performance Requirements column of the Performance Requirements Summary 

(PRS).

2.1.3 Performance Requirements. The point that divides acceptable and unacceptable 

performance. In the case of surveillance by random sampling, the performance 

requirement is the number of defectives in the random sample chosen that may occur 

before the government will effect the price computation system in accordance with the 

Performance Requirements Summary and the Inspection of Services Clause. When 

the method of surveillance is other than random sampling, the performance 

requirement is the number of defectives or maximum percent defective in the lot before 

the government will effect the price computation system in accordance with the 

Performance Requirements Summary and the Inspection of Services Clause.

2.1.4 Performance Requirements Summary (PRS). Identifies the key service outputs 

of the contract that will be evaluated by the government to assure contract performance 

standards are met by the contractor.

2.1.5 Quality Assurance. Those actions taken by the government to assure services 

meet the requirements of the Performance Work Statement (PWS).

2.1.6 Quality Assurance Evaluator (QAE). A government person responsible for 

surveillance of contractor performance.

2.1.7 Quality Assurance Surveillance Plan (QASP). An organized written document 

used for quality assurance surveillance. The document contains specific methods to 

perform surveillance of the contractor.

2.1.8 Quality Control. Those actions taken by a contractor to control the performance 

of services so that they meet the requirements of the PWS.

2.1.9 Random Sampling. A sampling method in which each service output in a lot has 

an equal chance of being selected.

2.1.10 Sample. A sample consists of one or more service outputs drawn from a lot. 

The number of outputs in the sample is the sample size.

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2.1.11 Sampling Guide. The part of the surveillance plan which contains all the 

information needed to perform surveillance of the service output(s) by the random 

sampling method of surveillance.

2.2 TECHNICAL DEFINITIONS PECULIAR TO THIS PWS. 

2.2.1 Basic Cleaning. Tasks normally done together on a weekly or more frequent 

basis. 

2.2.2 Inspection Unit. A portion of a building which requires cleaning and constitutes a 

single inspection area. The building shall be divided into parts less than or equal to the 

average/maximum using natural dividing points.

2.2.3 Periodic Cleaning. Tasks done less frequently than weekly intervals.

2.2.4 Floor Maintenance. Floor maintenance tasks include all routine cleaning on a 

daily basis such as sweeping, dusting, and wet mopping.

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SECTION A-3 

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.0 GENERAL. The government shall provide, without cost, the facilities, equipment, 

materials, and/or services listed below:

3.1 PROPERTY. 

3.1.1 Facilities. The government shall furnish and/or make available the facilities 

described below. The contractor shall return the facilities to the government in the 

same condition as received, fair wear and tear and approved modifications excepted. 

These facilities shall be used in the performance of this contract only.

3.1.2 Operational Space. The government will furnish space within the building 

commensurate with the contractor's personnel complement and operational 

requirements including locker rooms, if available. Any existing equipment (within 

Government custodial space) such as clothes lockers, tables, benches, chairs, etc., 

placed within the building by the Government may be used by the contractor during the 

term of the contract provided authorization is received from the contracting officer's 

representative. This space and equipment must be kept neat and clean and returned to

the Government at the expiration of the contract in reasonably the same condition as at 

the time of entering into the contract.

3.1.3 Storage Space. The government will provide space in the building for the storage 

of an inventory of supplies and equipment which will be used in the performance of 

work under the contract. Space shall be maintained in a neat and orderly condition. 

Storage of any flammable or explosive liquids such as gasoline in the building is not 

permitted. The Government will not be responsible in any way for damage or loss to 

the contractor's stored supplies, materials, replacement parts, or equipment.

3.1.4 Janitor's Closets. The government will provide Janitor's closets, at various points 

throughout the facility, for storing equipment including mops, brooms, dust clothes, etc. 

Closets and stored equipment shall be kept clean and in an orderly manner.

3.1.5 Office Space. The government will furnish office space in the building and 

furniture and furnishings, (to include telephone for restricted use) where 

available, for a supervisor's office to be used for official business only in the 

performance of this contract. Government property will not be used in any 

manner for any personal advantage, business gain, or other personal endeavor 

by the contractor or the contractor’s employees.

3.1.6 Mail Room Equipment The Government will furnish the postage metering device 

currently on site. Software has been updated to reflect USPS May 2007 postal 

rates. Postage shall be reimbursed on separate contract line item. 

3.2 SERVICES. 

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3.2.1 Electrical Power. The government will furnish electrical power at existing outlets 

for the contractor to operate such equipment as is necessary in the conduct of his work.

3.2.2 Water/Sewage. The government will supply hot and cold water and sewage 

service as necessary, limited to the normal water and sewage systems provided in the 

building. Special heating/cooling of water will not be provided.

3.2.3 Heating and Air Conditioning. The government will provide heating and air 

conditioning of spaces to be cleaned. Heating and air conditioning will be provided 

during normal working hours of building occupants only.

3.2.4 Telephone. One local line will be provided.

3.2.5 Refuse and Recycling Collection. The government will provide refuse and 

recycling collection services. Refuse and recycling containers are located in the loading 

dock area.

3.2.6 Insect and Rodent Control. The government will provide insect and rodent 

control services in contractor occupied areas.

3.2.7 Security, Police and Fire Protection. The government will provide security 

services for the entire facility. Police and fire protection will be provided by Arlington 

County.

3.2.8 Cafeteria/Snack Bar. The contractor is permitted to use the cafeteria and snack 

bars located in the facility. Contractor employees are responsible for the cost of their 

own meals and snacks.

3.2.9 Parking. The government will provide parking for custodial personnel that drive.

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SECTION A-4 

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 GENERAL. Except for those items or services specifically state to be government 

furnished in Section A-3, the contractor shall furnish everything required to perform all 

tasks as described in this Performance Work Statement.

4.1.1 CUSTODIAL SUPPLIES, AND MATERIALS. The contractor shall furnish 

supplies, materials and equipment necessary for the performance of the work of this 

contract unless otherwise specified herein. Supplies and materials shall be of a quality 

to conform with applicable Federal Specifications listed in Technical Exhibit 4. The 

contractor shall submit a list giving the name of the manufacturer, the brand name and 

intended use of each of the materials or supplies he proposes to use in the 

performance of the work. Materials or supplies shall not be used in performance under 

this contract (or placed or stored on government property) until the applicable Material 

Safety Data Sheets for all hazardous materials have been furnished to the contracting 

officer's representative. The contractor shall not use any material which the contracting 

officer's representative determines would be unsuitable for the purpose or harmful to 

the surfaces to which applied.

Any material which the contracting officer's representative suspects of not 

meeting Federal Specifications shall be tested at the contractor's expense by a 

recognized testing laboratory. A copy of the laboratory report giving the results of the 

test and a sample of each product shall be submitted to the contracting officer's 

representative. These products shall meet the requirements established by applicable 

Federal Specifications (see Technical Exhibit 8) or be considered unacceptable for use.

SPECIAL NOTE: The Government encourages the use of recycled materials wherever 

possible on this contract. The contractor shall make every effort to utilize recycled 

supplies and materials in the performance of this contract.

4.1.2 CUSTODIAL EQUIPMENT. The contractor shall furnish necessary cleaning 

equipment including power driven floor scrubbing machines, waxing, and polishing 

machines, industrial type vacuum cleaners, and all necessary motor trucks, etc., 

needed for the performance of the work of this contract. Such equipment shall be of 

the size and type customarily used in work of this kind and shall meet the approval of 

the contracting officer's representative. Defective equipment shall be repaired or 

replaced within 72 hours. Defective equipment cannot be used until repaired or 

replaced. Carts and containers used for the collection of waste material shall be of 

noncombustible or flame resistant construction.

*NOTE: Government is not responsible for storage of large equipment used 

outside such as paving sweepers, etc. and has the right to refuse 

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permission for leaving these items on government property when not in 

use.

4.1.2.1 All Equipment: Shall have bumpers and guards to prevent marking or 

scratching of fixtures, furnishings, or building surfaces.

4.1.2.2 All Electrical Equipment: Used by the contractor shall be UL approved. This 

equipment must operate using existing building circuits. It shall be the responsibility of 

the contractor to prevent the operation or attempted operation of electrical equipment, 

or combinations of equipment, which require power exceeding the capacity of existing 

building circuits.

4.1.2.3 Vacuum Cleaners. Contractor shall furnish and use commercial grade type 

vacuums with (HEPA) filter systems for carpeted floors. Back pack or portable vacuums 

will be used on stairs, tile floors, sub-floors, or other areas inaccessible with commercial 

grade type vacuums. Computer room raised floor and sub-floor require a vacuum 

which utilizes a three stage, high efficiency, particulate air (HEPA) Filter System.

4.1.2.4 Plastic Trash Can Liners: The contractor shall furnish plastic trash can liners to 

protect all trash at all times.

4.1.2.5 Computer Room Floor: Will require a scientifically formulated non-aerosol 

spray which removes printer ink and toner, equipment grease, stains, and scuff marks. 

This cleaner must be a zero-charge anti-static cleanser that effectively controls static 

and cleans without leaving a film. In addition, it should contain no alkali or ammonia 

and is nonabrasive and nonflammable.

4.2 INFORMATION ON SUPPLIES. The contractor shall provide to the government, 

information monthly on the quantity of supplies used during the course of the contract 

(see Technical Exhibit 2). Information shall be given for all supplies used under this 

contract. This requirement is for information only.

4.3 UNIFORM CLOTHING. The contractor shall require all employees, including 

supervisors, to wear distinctive uniform clothing for ready identification, and assure that 

every employee is in uniform no later than ten working days from the date an employee 

first enters on duty. Employees shall wear uniforms consisting of shirts and trousers, 

coveralls or smocks for men, and dresses, skirts and blouses, slacks or smocks for 

women. Uniforms shall have the contractor's and employee's name easily identifiable, 

affixed thereon in a permanent or semi-permanent manner such as a badge or 

monogram. Any color or color combination, as appropriate, may be used for the 

uniforms. Employees shall be required to dress neatly, commensurate with the tasks 

being performed.

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SECTION A-5 

PERFORMANCE WORK STATEMENT

5.0 GENERAL. The contractor shall perform the Custodial Services specified herein 

as recurring work. Requirements for cleaning identified herein shall be the basis for the 

scheduling of work in the Army National Guard (ARNG) Readiness Center. Building 

areas to be serviced are described in Technical Exhibit 4, attached hereto. Figures 

contained in Technical Exhibit 4 are approximate and are estimates of the building 

statistical data. The contractor is responsible for verification of this information prior to 

submitting an offer in response to this solicitation and SOW.

 

5.1 REST ROOM CLEANING. 

5.1.1 DAILY CLEANING REQUIREMENTS. The contractor shall perform the following 

services on a daily basis:

5.1.1.1 Sweeping and Wet Mopping. The contractor shall sweep and wet mop rest 

room floors utilizing a disinfectant cleaner. Floors shall be clean and free of dirt, water 

steaks, mop marks, string, gum, grease, tar, etc.; and present an overall appearance of 

cleanliness. Surfaces shall be dry and the corners clean.

5.1.1.2 Fixture Cleaning. The contractor shall clean surfaces and fixtures, to include 

toilets, urinals, shelving, washbasins, shower stalls, partitions, mirrors, waste 

receptacles, dispensers, and wall surfaces, utilizing a disinfectant cleaner. Porcelain 

fixtures (washbasins, urinals, toilets, etc.) shall be clean and bright; there shall be no 

dust, spots, stains, rust, green mold, encrustation, or excess moisture.

5.1.1.3 Supplying/Servicing. The contractor shall empty waste receptacles, and supply 

and service paper towel, soap, toilet paper and sanitary napkin dispensers. The 

contractor shall empty, clean, disinfect and deodorize all waste receptacles. Trash 

bags shall be replaced when full or soiled. Supplies shall be furnished by the 

contractor. Proceeds from the coin operated sanitary napkin vending dispensers shall 

be used by the contractor to offset the cost of supplying sanitary napkins. Supply and 

servicing restrooms and locker rooms shall be performed on a twice-daily basis daily 

basis. 

5.1.1.4 Spot Cleaning/Dusting. The contractor shall spot clean other surfaces to 

remove smudges, marks, or spots without causing unsightly discolorations. The 

contractor shall perform dusting on horizontal surfaces. Corners, crevices, moldings 

and ledges shall be free of all dust. There shall be no oils, spots or smudges on dusted 

surfaces caused by dusting tools.

5.1.2 WEEKLY RESTROOM CLEANING REQUIREMENTS. 

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5.1.2.1 Ceramic Tile Floor Cleaning. The contractor shall damp mop and scrub 

ceramic tile floors in accordance with manufacturer's recommendations. Floors shall be 

free of streaks, mop strand marks and skipped areas. Walls, baseboards and other 

surfaces shall be free of splashings and markings from equipment. Finished areas 

shall have a uniform appearance.

5.1.3 TWICE MONTHLY RESTROOM CLEANING REQUIREMENTS. 

5.1.3.1 Damp Wiping. The contractor shall damp wipe the full surface area of stall 

partitions, walls, doors, door frames, sills and waste paper receptacles utilizing a 

multipurpose disinfectant deodorizer cleaner. 

5.2 ROOM CLEANING. The contractor shall clean office areas, file rooms, libraries, 

conference rooms, the multipurpose room, computer areas and corridor space adjacent 

to these areas.

5.2.1 DAILY ROOM CLEANING REQUIREMENTS. 

5.2.1.1 Solid Waste Collection. The contractor shall empty wastebaskets and remove 

trash to the disposal area (loading dock) on a daily basis. The contractor is not 

responsible for the solid waste generated in the cafeteria. 

5.2.1.2 Recycling Collection. The contractor shall participate in the building's recycling 

program. Containers designated for recycling (white paper, aluminum cans, 

newspapers, glass and plastics) shall be emptied and removed to the recycling area 

(loading dock). White paper pick-up shall be accomplished at desk side as required.

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5.2.1.3 Interior Glass Cleaning. The contractor shall clean display case windows. 

Glass shall be clean and free of dirt, dust, streaks, watermarks, spots, and grime and 

shall not be cloudy.

5.2.1.4 Kitchenette Cleaning. The contractor shall clean kitchenette sinks, 

refrigerators, counter tops and surrounding floor areas. Exterior horizontal and vertical 

surfaces shall be washed to eliminate grease, liquid spillages, food stuffs, dust and 

smudges. Metal surfaces shall be wiped clean and polished dry. Wood, Formica, vinyl 

and/or metal counter tops shall be damp wiped to remove any and all surface soils. 

Vacuum floors free of food crumbs, dirt, debris and spillage. Damp wipe walls and 

splash backs free of food stuffs, spills, smears or grease.

5.2.1.5 Low Dusting. The contractor shall dust horizontal surfaces of the Systems 

Furniture, chairs, telephones and other furnishings to a line of seven feet above the 

floor. Metal and cloth/fabric horizontal surfaces of the Systems Furniture shall be 

cleaned free of dry particles, finely powdered substances or lint clinging to or laying on 

the desks, files, chairs, partitions, bookcases, shelves, and other types of office 

furniture.

5.2.1.6 Vacuuming. The contractor shall vacuum carpeted high traffic areas (main 

corridors) and extend the vacuum to remove more obvious dirt from around and under 

furniture. Carpeted floors shall be free of obvious dirt, debris or spillage.

5.2.1.7 Cafeteria Vacuuming. The contractor shall vacuum the seating area of the 

cafeteria between the hours of 2:00-4:00 p.m. Carpeted floors shall be free of obvious 

dirt debris or spillage.

5.2.1.8 Snack Bar Cleaning. the contractor shall sweep and wet mop snack bar floors 

using a disinfectant cleaner. Floors shall be clean and free of dirt, water streaks, mop 

marks, string, gum, grease, tar, etc.; and present an overall appearance of cleanliness. 

Surfaces shall be dry and the corners clean.

5.2.1.8.1 Stripping and Finishing Resilient Tile. The contractor shall strip, and apply the 

required coats of floor finish to snack bar resilient tile floors in accordance with 

manufacturer's instructions or industry standards. There shall be no evidence of gum, 

rust, burns, or scuff marks. There shall be no buildup in corners or crevices. Walls, 

baseboards and other surfaces shall be free of finish residue and marks from 

equipment. Floors shall be free of streaks, mop strand marks and skipped areas.

 

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5.2.2 WEEKLY ROOM CLEANING. 

5.2.2.1 Vacuuming. The contractor shall vacuum office areas, conference rooms, file 

rooms and the multipurpose room. Carpeted floors shall be free of obvious dirt, debris 

or spillage, including around and under furniture.

5.2.2.2 High Dusting. The contractor shall dust all surfaces above seven feet from the 

floor line. Surfaces shall be cleaned free of dry particles, finely powdered substances 

or lint. Venetian blinds, where installed, shall be included in high dusting.

5.2.2.3 Inner Office Door Cleaning. The contractor shall clean both sides of inner 

office doors, including glass. Doors shall be clean and free of dirt, dust, streaks, 

watermarks, spots, and grime and shall not be cloudy.

5.2.2.4 Interior Glass Cleaning. The contractor shall clean inner office side lite 

windows. Glass shall be clean and free of dirt, dust, streaks, watermarks, spots, and 

grime and shall not be cloudy.

5.2.3 SERVICES TO BE PERFORMED TO MAINTAIN QUALITY STANDARDS. 

5.2.3.1 Clean Office Wastebaskets. The contractor shall damp wipe the inside and 

outside of wastebaskets at least semiannually but more frequently if necessary to keep 

them free of dust, debris and residue. Wastebasket liners are to be replaced at least 

monthly, but more frequently if necessary to maintain a clean appearance. Plastic 

liners shall not be torn, worn or contain residue.

5.3 EXECUTIVE OFFICE CLEANING.

5.3.1 DAILY CLEANING REQUIREMENTS. 

5.3.1.1 Dusting. The contractor shall dust horizontal surfaces of furniture, dust vertical 

surfaces, and dust under surfaces of furniture (knee wells, chair rungs, table legs, etc.). 

There shall be no dust streaks. Corners, crevices, moldings and ledges shall be free of 

all dust. There shall be no oils, spots, or smudges on dusted surfaces caused by 

dusting tools. NOTE: In dusting of horizontal spaces, working papers shall not be 

disturbed. However, desk type items shall be lifted and dust removed from the 

surrounding areas.

5.3.1.2 Vacuuming. The contractor shall thoroughly vacuum full carpeted areas, 

including corners. Carpeting shall be clean and free of dust balls, dirt and other debris.

5.3.1.3 Damp Wiping Glass. The contractor shall damp wipe glass desk tops, mirrors, 

and both sides of all glass in doors, partitions and bookcases. Glass shall be free of 

dirt dust, streaks and spots.

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5.3.1.4 Spot Clean Carpeting. The contractor shall spot clean carpeting to remove 

stains and spills in accordance with carpet manufacturer's recommendations using 

"Capture Spot and Soil Remover and Capture Soil Release Prespray" or approved 

equal. Excessive buildup, spillages, or crusted materials shall be removed within one 

hour. There shall be no evidence of fuzzing caused by harsh rubbing or brushing. 

Cleaned areas shall blend with adjacent areas of carpeting.

5.4 STAIRWAY CLEANING. 

5.4.1 DAILY CLEANING REQUIREMENTS. 

5.4.1.1 Vacuum and Dust - Open Stairway. The contractor shall vacuum stair landings 

and steps in the East Wing. Carpet shall be free of dirt, dust and other loose foreign 

matter. Railings and ledges shall be clean and free from dust. Walls, doors and glass 

surfaces shall be spot cleaned to remove unsightly marks, smudges or spots.

5.4.2 THREE TIMES PER WEEK CLEANING REQUIREMENTS. 

5.4.2.1 Vacuum and Dust - Other Stairways. The contractor shall vacuum stair 

landings and steps. Landings and treads shall be free of dirt, dust and other loose 

foreign matter. Railings, ledges, grilles and stand pipes shall be free from dust. Walls, 

doors and glass surfaces shall be spot cleaned to remove unsightly marks, smudges or 

spots. 

5.4.3 TWICE MONTHLY CLEANING REQUIREMENTS. 

5.4.3.1 Sweep and Dust - Garage Stairways. The contractor shall sweep steps, risers 

and landings; and dust metal and wood surfaces. Steps, risers and landings shall be 

clean and free of dirt, string, gum, grease, tar, etc., and present an overall appearance 

of cleanliness. Glass shall be clean and free of dirt, dust, streaks and spots. Metal 

surfaces shall have a polished and lustrous appearance. Wood surfaces shall be free 

of dirt, dust, streaks and spots.

5.4.4 SERVICES TO BE PERFORMED TO MAINTAIN QUALITY STANDARDS. 

5.4.4.1 Glass Cleaning - Open Stairway. The contractor shall clean the partition 

located on the third floor of the East Wing. Glass shall be clean and free of dirt, dust, 

streaks, watermarks, spots, and grime and shall not be cloudy.

5.5 MAIN ENTRANCES, LOBBIES, ATRIUM, AND MAIN CORRIDORS. 

5.5.1 DAILY CLEANING REQUIREMENTS. 

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5.5.1.1 Sweeping. The contractor shall sweep the floor surfaces of the main 

entrances, garage entrances and Atrium lobby. Floors shall be free of trash and foreign 

matter. No dirt shall be left in corners, behind doors or under floor mats. Floor mats 

shall be vacuumed to keep free of dirt, grit, dust and other foreign matter.

5.5.1.2 Vacuuming. The contractor shall vacuum the elevator lobbies, main corridors 

on each floor and interior garage lobbies of the facility. Carpeting shall be free of dust, 

dirt and other foreign matter.

5.5.1.3 Metal Polishing. The contractor shall clean and polish interior and exterior 

metal door knobs, push bars, kick plates, railings, and other metal surfaces. Surfaces 

shall be free of smears, stains and finger marks and polished to a bright uniform lustre.

5.5.1.4 Spot Cleaning. The contractor shall remove smudges, marks, or spots without 

causing discoloration to walls and doors.

5.5.1.5 Thorough Dusting. The contractor shall dust horizontal and vertical surfaces to 

a line of up to 7 feet. Surfaces shall be free of oils, spots, streaks, smudges and finger 

marks. Corners, crevices, moldings and ledges shall be free of dust.

5.5.1.6 Carpet Spotting. The contractor shall clean excessive buildup, spillages or 

crusted material from carpeted lobby and corridor areas in accordance with 

manufacturer's recommendations. Spots, smears, spills and stains shall be removed. 

There shall be no evidence of fuzzing caused by harsh rubbing or brushing. Cleaned 

areas shall blend with adjacent areas of carpeting.

5.5.1.7 Damp Mopping and Spray Buffing. The contractor shall damp mop and spray 

buff all terrazzo lobby areas and resilient floors, including garage entrances in 

accordance with manufacturer's recommendations. The floors shall be free of streaks, 

mop strand marks, and skipped areas. Walls, baseboards and other surfaces shall be 

free of splashings and markings from the equipment. Finished areas shall have a 

uniform lustre.

5.5.1.8 Cleaning Drinking Fountains. Using a sanitary cloth, the contractor shall clean 

drinking fountains to ensure the stainless steel surfaces are free of dust, spots, stains, 

and streaks. Drinking fountains shall be kept free of trash, ink, coffee grounds, etc., 

and nozzles free of encrustation.

5.5.1.9 Glass Cleaning on Entrance Doors. The contractor shall clean both sides of 

entrance door glass and glass surrounding doors. Glass shall be clean and free of dirt, 

grime, dust, streaks, watermarks, and spots and shall not be cloudy.

5.5.1.10 Entrance Door Cleaning. The contractor shall clean the vertical surfaces of 

entrance doors including doors, door frames and hinges. Both sides shall be free of 

obvious dust, dirt, streaks and splashings.

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5.5.2 QUARTERLY CLEANING REQUIREMENTS. 

5.5.2.1 Threshold Cleaning. The contractor shall clean and polish metal door 

thresholds. Thresholds shall be free of oil, grease, dirt, and grime.

5.5.2.2 Floor Stripping/Finishing. The contractor shall strip and apply the required 

coats of floor finish to all resilient floors. Old finish or wax shall be removed and there 

shall be no evidence of gum, rust, burns, or scuff marks. Walls, baseboards, and other 

surfaces shall be free of finish residue and marks from equipment. Floors shall be free 

of streaks, mop strand marks and skipped areas. Finished areas shall have a uniform 

luster. NOTE: Stripping and finishing of floors will be performed according to 

manufacturers instructions or industry standards. 

5.5.3 SEMI-ANNUAL CLEANING REQUIREMENTS. 

5.5.3.1 Stripping and Finishing Terrazzo Floors. The contractor shall strip, seal and 

apply the required coats of floor finish to terrazzo floors. Old finish or wax shall be 

removed and there shall be no evidence of gum, rust, burns or scuff marks. Floors 

shall be sealed with a penetration seal which fills the pores of the matrix and becomes 

a bonded, integral part of the surface. Floor areas shall be evenly coated and shall not 

have stains and spots. Surfaces shall be slip resistant. Walls, baseboards, and other 

surfaces shall be free of finish residue and marks from equipment. Floors shall be free 

of streaks, mop strand marks and skipped areas. Finished areas shall have a uniform 

luster. NOTE: Stripping and finishing of floors will be performed according to 

manufacturers instructions or industry standards. The initial stripping and 

finishing shall be based on the condition the Construction General Contractor 

leaves the flooring upon occupancy of the ARNG Readiness Center.

5.5.4 SERVICES TO BE PERFORMED TO MAINTAIN QUALITY STANDARDS. 

5.5.4.1 Cleaning Entrance & Lobby Mats. The contractor shall clean floor mats in 

the main lobbies and garage entrances on an on-call basis from the Contracting 

Officer's Representative in accordance with manufacturer's recommendations. All mats 

shall be cleaned free of chewing gum, embedded or loose dirt, beverage spills, sticky 

substance, tar, oil and grease from both the top and bottom matting surfaces. While 

the mats are being cleaned the contractor shall put down interim replacement mats that 

shall be provided by the contractor unless the Contracting Officer's Representative 

requires the use of Government furnished mats.

5.5.4.2 Layout and Secure Foul Weather Matting. Using Government Furnished Foul 

Weather Mats, the contractor shall place clean mats in the main lobbies, entrances, 

and corridors to absorb water, and soiling substances from foot traffic during periods of 

inclement weather. The contractor shall clean mats on an on-call basis from the 

Contracting Officer's Representative in accordance with manufacturer's 

recommendations. While the mats are being cleaned the contractor shall put down 

interim replacement mats that shall be provided by the contractor.

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5.5.4.3 Interior Glass Cleaning. The contractor shall clean Atrium lobby and Garage 

entrances glass up to a line of seven feet. Glass shall be clean and free of dirt, dust, 

streaks, watermarks, spots, and grime and shall not be cloudy.

5.6 LOADING AREAS (INCLUDES PLATFORMS AND DOCKS). 

5.6.1 DAILY CLEANING REQUIREMENTS. 

5.6.1.1 Sweeping. The contractor shall sweep loading areas to maintain a clean 

appearance free from trash, debris, and foreign matter. No dirt shall be left in corners, 

crevices or where sweepings were picked up.

5.6.2 Weekly Scrubbing. 

5.6.2.1 Scrubbing. The contractor shall scrub the loading areas, trash and debris shall 

be picked up and disposed prior to scrubbing. This area shall be clean and free of dirt, 

string, gum, grease, tar, oil spots, etc., and present an overall appearance of 

cleanliness. Surfaces shall be dry and the corners clean.

5.6.3 Quarterly Cleaning Requirements. 

5.6.3.1 Scrubbing. The contractor shall scrub and hose down truck wells, trash and 

debris shall be picked up and disposed prior to scrubbing.. Loading areas shall be 

clean and free of dirt, string, gum, grease, tar, oil spots, etc., and present an overall 

appearance of cleanliness. Surfaces shall be dry and the corners clean.

5.7 PASSENGER/FREIGHT ELEVATORS. 

5.7.1 DAILY CLEANING REQUIREMENTS. 

5.7.1.1 Dusting (Interior Elevator Surfaces). The contractor shall dust all vertical and 

horizontal surfaces to be clean and free of dirt and dust.

5.7.1.2 Damp Wiping (Interior and Exterior Elevator Surfaces). The contractor shall 

damp wipe wall surfaces, doors and frames to ensure cleanliness. Surfaces, doors and 

frames shall be free of finger marks and smudges.

5.7.1.3 Elevator Floor Track. The contractor shall clean floor tracks to maintain a clean 

appearance that is free of dirt, grime and foreign matter.

5.7.1.4 Polish Metal Surfaces. The contractor shall polish interior and exterior metal 

surfaces to maintain a lustrous appearance.

5.7.1.5 Vacuuming. The contractor shall vacuum carpets to be free of dust balls, dirt 

and other debris.

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5.7.2 SEMIANNUAL CLEANING REQUIREMENTS. 

5.7.2.1 Stripping/Finishing Ceramic Border. The contractor shall strip and apply the 

required coats of floor finish to the terrazzo border. Old finish or wax shall be removed

and there shall be no evidence of gum, rust, burns, or scuff marks. Walls, baseboards, 

and other surfaces shall be free of finish residue and marks. The border shall be free 

of streaks, marks and skipped areas. The finished area shall have a uniform luster. 

NOTE: Stripping and finishing of the ceramic border will be performed according 

to manufacturers instructions or industry standards.

5.7.3 MONTHLY CLEANING REQUIREMENTS. 

5.7.3.1 Carpet Cleaning. The contractor shall clean elevator carpets to maintain a 

clean appearance in accordance with manufacturer's recommendations. Carpets shall 

be free of dirt, grime, stains, excessive buildup and encrusted materials.

5.8 EXTERIOR CLEANING. 

5.8.1 DAILY CLEANING REQUIREMENTS. 

5.8.1.1 Ash Receptacles. The contractor shall empty ashes/cigarette debris into a 

metal container with lid and clean ash receptacles at each entrance. Receptacles shall 

be wiped so that it is free of dust, ashes, odor, tar, streaks and nicotine stains. Ash 

receptacle sand shall be replaced as directed by the Contracting Officer's 

Representative. 

5.8.1.2 Policing (Grounds and Sidewalks). The contractor shall police all sidewalks, 

parking lots, parking garages, driveways and lawns. The Contractor shall remove all 

paper, trash, weeds, empty bottles, cans and other discarded material.

5.8.2 EVERY OTHER DAY CLEANING REQUIREMENTS. 

5.8.2.1 Cleaning and Polishing. The contractor shall clean and polish exterior metal 

surfaces which are 70 inches from the ground up, including, stand pipes, siamese 

sprinkler connections, garage hand railings, alpha numeric symbols and plaques. 

Surfaces are to be free of dust, dirt, grime, smudges, streaks, spots and stains.

5.8.3 WEEKLY CLEANING REQUIREMENTS. 

5.8.3.1 Sweeping (Entrances, Landings, Steps and Adjacent Sidewalks). The 

contractor shall sweep entrances, landings, driveways, garden areas, terraces and 

garage stairwells and sidewalks. The areas shall be free of all dirt, bird droppings and 

trash. No dirt shall be left where sweepings were picked up.

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5.8.3.2 Sweep, Clean and Dust Guard Houses. The contractor shall sweep and clean 

concrete floors to maintain overall cleanliness. Floors shall be free of stains, spills, dirt 

and streaks. The contractor shall dust surfaces to keep free of oils, spots, streaks, 

smudges and finger marks. Corners, crevices, moldings and ledges shall be free of 

dust. Work shall be completed on weekend or after normal work hours to minimize 

impact of work on occupants of building.

5.8.3.3 Glass Cleaning - Guard Houses. The contractor shall clean the glass at each 

of the Guard Houses. Glass shall be clean and free of dirt, dust, streaks, watermarks, 

spots, and grime and shall not be cloudy.

5.8.4 MONTHLY CLEANING REQUIREMENTS. 

5.8.4.1 Sweeping (Parking Garages and Visitor’s Parking Lot). Not Applicable 

5.8.5 AS REQUIRED CLEANING REQUIREMENTS. 

5.8.5.1 Scrubbing Exterior. The contractor shall scrub entrances, steps, landings, 

sidewalks, garden areas, terraces and court yards in the mornings before the occupants 

official starting time. The areas shall be scrubbed free of dirt, string, gum, grease, oil, 

tar, etc. NOTE: If local water conservation restrictions are in effect, the 

contractor shall delay this task until restrictions are lifted.

5.9 CARPET CLEANING REQUIREMENTS. 

5.9.1 QUARTERLY CLEANING REQUIREMENTS. 

5.9.1.1 Carpet Cleaning. The contractor shall clean heavy traffic areas (i.e., lobby 

areas, elevator areas, main walkways, and associated areas) in accordance with 

manufacturer's recommendations using a dry chemical process. Carpets shall be free 

of spots, spillages and removable stains. There shall be no evidence of fuzzing caused 

by harsh rubbing or brushing. The first areas shall begin three (3) months after contract 

award. The Contracting Officer's Representative must approve the cleaning schedule. 

NOTE: Any furnishing moved during the carpet cleaning program will be returned to its 

original position. If necessary, non-absorbent pads or foil shall be placed between the 

carpet and furnishings. Any rust or stains resulting from the contractor's lack of carpet 

protection shall be removed by the contractor at the contractor's expense. The 

contractor is responsible for repairing damages to furniture caused by carpet cleaning. 

Stain Sentry treatment shall be applied to cleaned carpets on an annual basis. 

5.9.2 Bi-Annual Cleaning Requirements.

5.9.2.1 Carpet Shampooing. The contractor shall clean government office plan 

areas (i.e., conference rooms, secondary walkways, and associated areas) in 

accordance with the manufacturer’s recommendation using a dry chemical process. 

Carpets shall be free of spots, spillages and removable stains. There shall be no 

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evidence of fuzzing caused by harsh rubbing or brushing. The first areas shall begin six 

(6) months after contract award. The Contracting Officer's Representative must 

approve the cleaning schedule. NOTE: Any furnishing moved during the carpet 

cleaning program will be returned to its original position. If necessary, non-absorbent 

pads or foil shall be placed between the carpet and furnishings. Any rust or stains 

resulting from the contractor's lack of carpet protection shall be removed by the 

contractor at the contractor's expense. The contractor is responsible for repairing 

damages to furniture caused by carpet cleaning.

5.9.2.1.1 Shampoo, wet/dry method 

The contractor shall safely and thoroughly clean rugs and carpet using a commercial 

rated vacuum machine whereby all foreign matter is removed. Rugs/carpets shall be 

pre-spotted prior to shampooing and may be cleaned by either wet or dry method. The 

wet method shall be with a completely synthetic detergent, meeting the highest 

commercial standards. The dry method shall meet the highest commercial standards of 

the carpet cleaning industry. All traces of dirt, grime, and soil shall be removed from 

carpets/rugs and there shall be no excessive shrinkage, which affects appearance or 

durability. Rugs and carpets shall be vacuumed after cleaning and shampooing with a 

wet/dry machine and there shall be no lingering or objectionable odor. Carpet under 

furniture as well as exposed carpet shall be cleaned. Contractor is responsible for 

moving furniture and brushing carpet to restore flattened pile. The contractor has full 

responsibility to correct any damages resulting from either the method of cleaning or 

faulty workmanship. 

5.9.2.1.2 Steam (water), extraction method

Rugs and carpets shall be thoroughly cleaned by a commercial rated HEPA vacuum 

machine or rug dusting machine to remove all embedded foreign matter. The cleaning 

process shall not cause shrinkage to rugs or carpets or affect their appearance or 

durability. When applying the hot water "steam" method, rugs and rugs and carpeting 

shall be cleaned with hot water at a temperature of 150 degrees f. or higher at point of 

origin, (i.e., faucet or tank). The cleaning process shall remove all traces of dirt, grime, 

and soil leaving rugs and carpets free from all residual or foreign matter. The contractor 

will be fully responsible for the correction of any damage or faulty workmanship caused 

by contractor's method of cleaning. The carpet under all furniture is to be cleaned as 

well as exposed carpet. The bidder shall be responsible for moving furniture. When 

necessary, rugs and carpet shall be brushed to restore flattened pile.

5.9.3 Annual Cleaning Requirements.

5.9.3.1 Carpet Cleaning. the contractor shall clean lightly used office space (i.e., 

enclosed offices, work station, and other lightly used carpeted areas) in accordance 

with the manufacturer’s recommendations using a dry chemical process. Carpets shall 

be free of spots, spillages and removable stains. There shall be no evidence of fuzzing 

caused by harsh rubbing or brushing. The first areas shall begin six (6) months after 

contract award. The Contracting Officer's Representative must approve the cleaning 

schedule. NOTE: Any furnishing moved during the carpet cleaning program will be 

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returned to its original position. If necessary, non-absorbent pads or foil shall be placed 

between the carpet and furnishings. Any rust or stains resulting from the contractor's 

lack of carpet protection shall be removed by the contractor at the contractor's expense. 

The contractor is responsible for repairing damages to furniture caused by carpet 

cleaning.

5.10 HIGH CLEANING. 

5.10.1 ANNUAL CLEANING REQUIREMENTS. The contractor shall clean all surfaces 

and objects in the building which are more than 70 inches above the floor. This 

includes but is not limited to wall and ceiling areas, ventilation and air conditioning 

outlets, transoms, clocks, moldings around ceilings, tops of partitions, overhead pipes, 

wall fans, pictures, plaques, wall or ceiling diffusers, filecases, bookcases, lockers, etc. 

Damp wipe and dry high surfaces such as transoms, clock glass, picture frames and 

glass, smudged areas surrounding air grills, diffusers, etc. Surfaces shall be clean and 

free of dust and streaks.

5.11 UTILITY WORK. 

5.11.1 DAILY REQUIREMENTS. 

5.11.1.1 Furnish the Contracting Officer's Representative eight (8) manhours per day 

to perform utility type work. Where the utility hours are not used by the Contracting 

Officer's Representative, they shall be utilized in the normal cleaning operation. These 

hours shall be furnished during normal working hours of building occupants unless 

otherwise specified by the Contracting Officer. Utility manhours shall be furnished to 

the location specified by the Contracting Officer's Representative. The work shall 

include but is not limited to the following activities:

a. Service main lobbies and high public use areas to ensure they are free of 

all trash, paper, empty bottles and other discarded material.

b. Service complaints and perform special cleaning required by vacating of 

space by building occupants; alterations to the building; special 

conferences; clean up work made necessary by toilet floods and similar 

occurrences.

c. Assisting in loading, unloading and distributing of supplies. Assisting in 

loading and unloading carpets or furniture from trucks, loading docks or 

rooms.

d. Moving furniture as instructed by the Contracting Officer or Contracting 

Officer's Representative to or from any location within the confines of the 

real property or its appurtenances specified in this contract.

 

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5.11.2 Overtime Requirements.

5.11.2.1 The contractor shall provide (when ordered by the Government) necessary 

custodial/utility support to ARNGRC. Work will be defined and will be conducted on a 

time/material basis.

5.12 WINDOW BLINDS. 

5.12.1 SEMIANNUAL CLEANING REQUIREMENTS. The contractor shall dust or 

vacuum window blinds every six months. Both sides of window blind slats shall be free 

of dust.

5.13 GRAFFITI REMOVAL. At all times exterior building surfaces shall be free of all 

defacing marks e.g., paint, grease, oil, magic marker, ink, lipstick, crayon, chalk, 

charcoal, pencil marks or other defacing substances. Masonry surfaces shall be 

cleaned free of marks, or dirt. Metal surfaces shall be cleaned free of marks, soilage 

and polished dry. Glass surfaces shall be cleaned free of marks, soilage and then 

washed with a glass cleaner and polished dry. Painted exterior surfaces shall be 

washed clean with mild cleansing agents to remove any graffiti. Drip lines, smudges, 

smears, or unnecessary ghost like shadows shall not result as a consequence of the 

cleaning processes or chemicals used to perform this work.

NOTE: It is particularly important that care is exercised in the performance of graffiti 

removal to avoid damaging the surface that requires cleaning. Before caustic 

chemicals are applied to the building in mass quantity, a sample cleaning is to be 

performed on an obscure area to evaluate the feasibility of a particular chemical's use. 

All caustic chemicals are to be neutralized after their use and a thorough flushing rinse 

shall be done to complete the graffiti removal work. Painted surfaces shall be cleaned 

without severely damaging the paint. It is understood that the least alkaline or mildly 

acidic/caustic chemicals are to be applied to the building's surfaces to remove graffiti. 

Only when mild alkaline solutions cleaning will not remove the defacing substance, 

should higher alkaline or acidic solutions be used in the performance of this work. 

Flushing agents and water dispersed under pressure must not exceed the industry's 

standard in pounds per square inch for the age and type surface that is being cleaned.

5.14 COMPUTER/ADP ROOM CLEANING. In addition to the tasks described under 

general room cleaning, the contractor shall clean the computer room and data 

processing rooms as described below. The contractor shall be bonded and insured for 

damage to computer and data processing equipment.

5.14.1 DAILY CLEANING REQUIREMENTS. 

5.14.1.1 Dust-mop Floors. The contractor shall dust-mop floors to remove dust, dirt, 

debris and other foreign matter.

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5.14.1.2 Glass Spot Cleaning. The contractor shall spot clean the entrance doors and 

partition glass for the computer room and each ADP room. Glass shall be clean and 

free of dirt, dust, streaks, water marks, spots, and grime and shall not be cloudy.

5.14.2 WEEKLY CLEANING REQUIREMENTS. 

5.14.2.1 Damp Mop Floor Surfaces. The contractor shall damp mop floors in 

accordance with manufacturer's recommendations, using nonionic chemicals to remove 

scuff marks and dirt. Non-static kick pads made of stainless steel or a synthetic 

material may be used to remove more stubborn stains or marks. NOTE: In damp 

mopping raised ADP floor areas, extreme caution shall be exercised to prevent 

moisture from penetrating the floor surface.

5.14.2.2 Vacuum Under Equipment. The contractor shall vacuum underneath 

computer and ADP equipment to remove dust, dirt and debris.

5.14.2.3 Glass Cleaning. The contractor shall clean the entrance doors and partition

glass for the computer room and each ADP room. Glass shall be clean and free of dirt, 

dust, streaks, watermarks, spots, and grime and shall not be cloudy.

5.14.2.4 Dust and Clean Surfaces. The contractor shall dust and clean all metal, 

plastic, wood and glass surfaces such as desks, tables, drives, CPU's, tape racks, disk 

pack drawers and shelves, light switch plates, tops of drawer frames, door jambs, 

chairs, phones, and wall and ceiling mounted devices. Surfaces shall be free of oils, 

spots, streaks, smudges and finger marks. Corners, crevices, moldings and ledges 

shall be free of dust.

5.14.2.5 Spot Cleaning. The contractor shall spot clean doors and walls to remove dirt, 

grime, dust and other scuffs and markings.

5.14.2.6 Clean and Vacuum HVAC Vents. The contractor shall clean and vacuum 

HVAC vents in ceilings, walls, and floors. Vents shall be free of dust, dirt and debris.

5.14.3 QUARTERLY CLEANING REQUIREMENTS. 

5.14.3.1 Sub-Floor Vacuuming. The contractor shall clean beneath floors as follows:

5.14.3.1.1 Lift floor tiles and vacuum under raised computer and ADP floors, due to the 

highly sensitive IT/ADP equipment and its connections the contractor shall ensure work 

is performed by skilled individuals experienced, knowledgeable, and bonded to perform 

this delicate cleaning requirement. The contractor shall be held responsible for any/all 

system failure due to negligent, e.g. unskilled/certified employees.

5.14.3.1.2 Vacuum tops of all wiring and move from side to side wherever possible to 

get underneath them.

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5.14.3.1.3 Where below floor access cannot be gained directly, the contractor shall 

gain access by reaching underneath with special accessories whenever possible.

5.14.3.1.4 Vacuum all raised floor supports.

5.15 SHOWER AND LOCKER ROOM CLEANING

5.15.1 3 TIMES PER DAY CLEANING REQUIREMENTS. The Contractor shall 

perform the following services 3 times per day:

5.15.1.1 POLICING SHOWER, LOCKER AND RESTROOM AREAS. The contractor 

shall police areas to ensure area is kept clean. All trash and debris shall be picked up. 

Standing water on floors shall be mopped up to prevent slipping hazard.

5.15.1.2 Supplying/Servicing. The contractor shall empty waste receptacles, and 

supply and service paper towel, soap, toilet paper and sanitary napkin dispensers. The 

contractor shall empty, clean, disinfect and deodorize all waste receptacles. Trash 

bags shall be replaced when full or soiled. Supplies shall be furnished by the 

contractor. Proceeds from the coin operated sanitary napkin vending dispensers shall 

be used by the contractor to offset the cost of supplying sanitary napkins. Supplying 

and servicing restrooms and locker rooms shall be performed three (3) times per day.

5.15.2 DAILY CLEANING REQUIREMENTS. The contractor shall perform the 

following services on a daily basis:

5.15.2.1 Sweeping and Wet Mopping. The contractor shall sweep and wet mop locker 

room and shower floors utilizing a disinfectant cleaner in accordance with 

manufacturer’s recommendations. Floors shall be clean and free of dirt, water steaks, 

mop marks, string, gum, grease, tar, etc.; and present an overall appearance of 

cleanliness. Surfaces shall be dry and the corners clean.

5.15.2.2 Fixture Cleaning. The contractor shall clean surfaces and fixtures, to include 

toilets, urinals, shelving, washbasins, shower stalls, partitions, mirrors, waste 

receptacles, dispensers, lockers, benches, shower curtains and wall surfaces, utilizing a 

disinfectant cleaner. Porcelain fixtures (washbasins, urinals, toilets, etc.) shall be clean 

and bright; there shall be no dust, spots, stains, rust, green mold, encrustation, or 

excess moisture.

5.15.2.3 Spot Cleaning/Dusting. The contractor shall spot clean other surfaces, 

including lockers and benches, to remove smudges, marks, or spots without causing 

unsightly discoloration. The contractor shall perform dusting on horizontal surfaces. 

Corners, crevices, moldings and ledges shall be free of all dust. There shall be no oils, 

spots or smudges on dusted surfaces caused by dusting tools.

5.15.3 WEEKLY SHOWER/LOCKER ROOM CLEANING REQUIREMENTS. 

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5.15.3.1 Ceramic Tile Floor Cleaning. The contractor shall damp mop and scrub 

ceramic tile floors in accordance with manufacturer's recommendations. Floors shall be 

free of streaks, mop strand marks and skipped areas. Walls, baseboards and other 

surfaces shall be free of splashing and markings from equipment. Finished areas shall 

have a uniform luster. Work shall be completed on weekend or after normal work 

hours to minimize impact of work on occupants of building.

5.15.3.2 Exterior Locker Cleaning. the Contractor shall damp wipe the exterior 

surfaces of all lockers. Lockers shall be free of smudges, streaks and discoloration.

5.15.4 TWICE MONTHLY SHOWER/LOCKER ROOM CLEANING REQUIREMENTS. 

5.15.4.1 Damp Wiping. The contractor shall damp wipe the full surface area of lockers 

(inside and out), stall partitions, walls, doors, door frames, sills and waste paper 

receptacles utilizing a multipurpose disinfectant deodorizer cleaner. 

5.15.5 SEMIANNUAL SHOWER/LOCKER ROOM CLEANING REQUIREMENTS. 

5.15.5.1 Stripping, and Finishing Ceramic Tile Floors. The contractor shall strip, and 

apply the required coats of floor finish to ceramic tile floors in accordance with 

manufacturer's instructions or industry standards. There shall be no evidence of gum, 

rust, burns, or scuff marks. There shall be no buildup in corners or crevices. Walls, 

baseboards and other surfaces shall be free of finish residue and marks from 

equipment. Floors shall be free of streaks, mop strand marks, and skipped areas.

5.16 FITNESS CENTER CLEANING.

5.16.1 DAILY FITNESS CENTER REQUIREMENTS. The contractor shall perform the 

following efforts on a daily basis: 

5.16.1.1 Sweeping and Wet Mopping. The contractor shall sweep and wet mop fitness 

center floors utilizing a disinfectant cleaner in accordance with manufacturer’s 

recommendations. Floors shall be clean and free of dirt, water steaks, mop marks, 

string, gum, grease, tar, etc.; and present an overall appearance of cleanliness. 

Surfaces shall be dry and the corners clean.

5.16.1.2 Solid Waste Collection. The contractor shall empty wastebaskets and remove 

trash to the disposal area (loading dock) on a daily basis.

5.16.2 WEEKLY FITNESS CENTER CLEANING. 

5.16.2.1 Damp Wiping. The contractor shall damp wipe exercise equipment, 

tables, chairs, glass surfaces and other equipment in the fitness center.

5.16.3 MONTHLY FITNESS CENTER CLEANING. 

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5.16.3.1 Wall Surfaces. The contractor shall damp wipe wall surfaces up to 70” from 

the floor. Walls shall be free of dirt, and streaks.

5.17 REPORTING REQUIREMENTS.

5.17.1 Lost and Found. The Contractor shall collect items that are not claimed and 

provide to Facility Management or Security Personnel. Items shall be placed in 

containers or plastic bags and labeled with date and time found.

5.17.2 Repairs. The Contractor shall report all items that require repair to the Facility 

Management Office. 

5.18 WINDOW CLEANING 

Custodial Contractor/Sub-Contractor shall comply with OSHA, ANSI IWCA I-14.1 

Window Cleaning Safety Standards, and shall meet all applicable local, state, and 

national/federal licensing and /or registration requirements. 

5.18.1 Window Cleaning Procedures 

5.18.1.1 As dirt and residue appear, interior and exterior glass surfaces should be 

thoroughly cleaned. Concrete or mortar slurry which runs down (or is splashed on) 

glass can be especially damaging and should be washed off as soon as possible. 

5.18.1.2 Before proceeding with cleaning, determine whether the glass is clear, tinted or 

reflective. Surface damage is more noticeable on reflective glass as compared with the 

other glass products. If the reflective surface is exposed, either on the exterior or 

interior, special care must be taken when cleaning, as scratches to the reflective glass 

surface can result in coating removal and a visible change in light transmittance. 

5.18.1.3 Cleaning tinted and reflective glass surfaces in direct sunlight should be 

avoided, as the surface temperature may be excessively hot for optimum cleaning. 

Cleaning should begin at the top of the building and continue to the lower levels to 

reduce the risk of leaving residue and cleaning solutions on glass at the lower levels. 

Cleaning procedures should also ensure that the wind is not blowing the cleaning 

solution and residue onto already cleaned glass. 

5.18.1.4 Cleaning should begin with soaking the glass surfaces with clean water and 

soap solution to loosen dirt or debris. Using a mild, non-abrasive commercial window 

washing solution, uniformly apply the solution to the glass surfaces with a brush, strip 

washer or other non-abrasive applicator. Immediately following the application of the 

cleaning solution, a squeegee should be used to remove all of the cleaning solution 

from the glass surface. Care should be taken to ensure that no metal parts of the 

cleaning equipment touch the glass surface and that no abrasive particles are trapped 

between the glass and the cleaning materials. 

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5.18.1.5 All water and cleaning solution residue should be dried from window gaskets, 

sealants and frames to avoid the potential for deterioration of these materials as the 

result of the cleaning process. 

5.18.1.6 It is strongly recommended that window washers clean a small area or one 

window, then stop and examine the surface for any damage to the glass and/or 

reflective coating. The ability to detect certain surface damage, i.e. light scratches, may 

vary greatly with the lighting conditions. Direct sunlight is needed to properly evaluate a 

glass surface for damage. Scratches that are not easily seen with a dark or gray sky 

may be very noticeable when the sun is at a certain angle in the sky or when the sun is 

low in the sky. 

5.18.1.7 One of the common mistakes made glass-cleaning contractors, is their use of

razor blades or other scrappers on a large portion of the glass surface. Using metal 

blades to scrape a window clean carries a large probability for causing irreparable 

damage to glass. NGB recommends that metal blades never be used to remove 

materials from glass surfaces. Any use of a metal blade or other inappropriate or 

destructive cleaning techniques is at the risk of the Custodial Contractor.

5.18.1.8 The Contractor’s Quality Control shall conduct and document daily inspections 

and provide NGB’s COR weekly status reports of completed areas and work in 

progress. 

5.18.1.9 Set up. Window cleaning set-up includes assembling all necessary supplies 

and taking them to the area where windows are to be washed.

5.18.1.10 Apply cleaning solution to the window evenly with a window brush or strip 

washer. Be sure to cover the area completely.

5.18.1.11 Squeegee Window. Start to squeegee the window by placing the squeegee at 

the top and gliding the squeegee to the corner of the window. Glide the squeegee 

downward to the corner of the window. Use consistent, even pressure on the squeegee 

all the way down to the bottom corner of the window. Repeat this across the window. 

Wipe off squeegee with a rag or chamois and begin at the top of the window again. 

Slant the squeegee downward on the dry, cleaned side of the glass. Continue down the 

glass to the bottom of the window. Repeat this until the window is cleaned completely. 

5.18.1.12 Wipe up drips, When you finish the window, wipe dry with wipers or cloths 

and ensure the window sills, soffits, and/or landings is free of shoe and hand prints, 

grime, dirt, and debris.

5.18.2 Internal glass

All internal glazing to windows shall be cleaned twice per year , dates of service will be 

coordinated through the COR (in-conjunction with the externals see Clause 5.18.3), utilizing 

chemicals and equipment that prevents smearing and discoloration. The custodial contractor shall 

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provide NGB a written schedule of the exact dates one-month prior to performing windowcleaning services. This is to enable NGB to notify its occupant of scheduled services. 

NOTE: Those windows that are in-accessibility due to occupant’s storage of material 

that block windows shall be noted (Identifying exact location) on the contractors daily 

report and shall not be cleaned.

5.18.2.1 The exception to CLIN 5.18.2 is internal glazing to office doors and partitions. 

Glazing to these areas are to be cleaned IAW CLIN 5.2.2.4, 5.5.1.9, and 5.5.1.10 to 

remove finger marks and alike utilizing chemicals and equipment that prevents 

smearing and discoloration. The exception being to those areas of glazing that are 

located above 7 feet height. Where glazing is located above 7 feet in height this is to be 

cleaned in accordance with CLIN 5.18.2.

5.18.3 External glass

All external glazing to windows and doors to NGB facilities shall be cleaned twice per 

year (with exception of CLIN’s 5.5.1.9 and 5.5.1.10, dates of service will be coordinated 

through the COR (in-conjunction with internals see CLIN 5.18.2). Utilizing chemicals 

and equipment that prevents smearing and discoloration. The custodial contractor shall 

provide NGB a written schedule of the exact dates one-month prior to performing 

window-cleaning services. This is to enable NGB to notify its occupant and Security 

Staff of scheduled services. 

5.18.3.1 The Custodial Contractor shall ensure that it’s sub-contracted window cleaning 

contractor assess what access equipment requirements are needed to be brought onto 

the site to give the maximum reach possible to those areas of glazing to be cleaned. As 

there are limitations on space availability, the Custodial Contractor/Sub-Contractor to 

coordinated delivery or special equipment with NGB’s COR. 

5.18.4 Special areas of glazing

The Custodial Contractor/Sub-Contractors’s attention is drawn to a glazed roof that 

covers the Atrium, located in the main entrance lobby of the NGB Readiness Center. 

Both internally and externally the glazing to this roof is to be cleaned twice per year in 

accordance with Clauses 5.18.2 and 5.18.3. In undertaking the external cleaning of the 

roof the Custodial Contractor shall ensure that it’s staff/sub-contractor wear safety 

harnesses. When cleaning the inside of the roof, all furniture and planters within the 

Atrium area is to be moved to be one side of the room and a mobile scaffolding erected 

and/or hydraulic work platform brought from which to work. The later will be provided by 

the Custodial Contractor/Sub-Contractor and erected, dismantled, and/or 

procured/leased accordingly by a member of the Custodial Contractor/Sub-Contractor 

staff, certified to complete this operation subject to receipt of appropriate notification of 

when it is planned to complete this task.

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STATEMENT OF WORK FOR

MAIL DISTRIBUTION SERVICES

SECTION B-1 

GENERAL

 

1.1 SCOPE OF WORK. The contractor shall provide all personnel, equipment, tools, 

supervision, and other items and services, necessary to perform mail distribution 

services as defined in this Statement Of Work (SOW) except as specified in Section IIC 

as government furnished property. The contractor shall perform to the standards in this 

contract. Sufficient daytime personnel must be assigned to accomplish the work in 

accordance with this SOW.

1.2 PERSONNEL. 

1.2.1 Mail Room Supervisor. The contractor shall provide in writing to the contracting 

officer at least five work days prior to the contract starting date the name, telephone 

number and address of a mail room supervisor. The term "mail room supervisor" 

means a person designated in writing by the contractor who has authority to act for the 

contractor on a day-to-day basis to accept and sign for notices of deductions, 

inspection reports and all other correspondence on behalf of the contractor. It is policy 

of ARNG that Government direction or supervision of contractor's employees, directly or 

indirectly, shall not be exercised.

1.2.2 The mail room supervisor shall have full authority to act for the contractor on all 

contract matters relating to daily operation of the contract.

1.2.2.1 The mail room supervisor shall be available during normal duty hours, within 60 

minutes, to meet with government personnel designated by the contracting officer to 

discuss problem areas. After normal duty hours, the mail room supervisor shall be 

available within 4 hours for emergency service.

1.2.2.2 The mail room supervisor must be able to read, write, speak and understand 

English. The mail room supervisor engaged in directing the work to be accomplished 

under this contract shall possess at least 2 years of recent (within the past 5 years) 

experience in directing mail room type operations in a supervisory capacity for buildings 

of the approximate size of the ARNG Readiness Center.

A detailed resume (See Technical Exhibit 6) containing the information specified below 

must be submitted to the contracting officer for approval prior to the assignment of a 

Mail Room Supervisor to the contract. Both new and replacement supervisors must 

meet these qualification standards.

 (a) The full name of the proposed supervisor.

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 (b) A detailed description of the previous 5 years employment history of 

the proposed supervisor.

 (c) The name(s) and address(es) of the companies for whom the 

proposed supervisor worked for the past 5 years, along with the name(s) and 

telephone number(s) of his or her immediate supervisor.

1.2.3.2 Mail Room Staff. The personnel employed by the contractor shall be capable 

employees, trained and qualified in mail room type work. The building shall be fully 

staffed beginning the first day of work under the contract, and initially not less than 50 

percent of the staff shall be trained and experienced mail room personnel who will 

exhibit the capability of operating with a minimum of supervision. The remainder of the 

staff shall be fully trained and qualified within 30 days after the initial starting date. All 

personnel will receive close and continuing first-line supervision by the contractor. 

Employees must maintain job skills through the duration of the contract.

The contractor's employees shall be familiar with the building fire alarm system. 

Employees shall be trained by the contractor on the procedures to follow in the event of 

fire or other emergency including the pulling of fire alarms when necessary.

1.2.3.3 Shipping and Receiving Clerk. The contractor shall provide one (1) man year 

support for shipping and receiving efforts in the warehouse of ARNGRC.

1.2.3.4 Employee Training. The contractor shall maintain files which identifies the 

amount of training each employee has successfully completed. Additional training 

required to maintain satisfactory job performance shall be the responsibility of the 

contractor. A list which identifies the employees who require training shall be forwarded 

to the Government on a monthly basis. Complete files shall be made available to the 

Government at all times during the term of the contract. 

1.2.4 Security Requirements. In those areas where special security clearances are 

required, contractor employees will be subject to all security requirements imposed by 

secure office areas. The office area will either provide an escort for contractor 

employees or clear contractor employees to gain access to the secure area.

1.2.4.1 The contractor's employees shall obtain identification cards from the building 

management office. Contractor personnel must have a valid drivers license or some 

other form of identification with signature and photograph.

1.3 QUALITY CONTROL PROGRAM. The contractor shall establish a complete 

quality control program to assure the requirements of the contract are provided as 

specified. Within five work days prior to the starting date of the contract, the contractor 

shall submit a copy of his program to the Contracting Officer's Representative for 

approval. The Quality Control Program shall be a system for identifying and correcting 

deficiencies in the quality of services before the level of performance becomes 

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unacceptable and/or the Government inspectors point out the deficiencies. The 

program shall include, but not be limited to the following:

1.3.1 Inspection System. The contractor shall establish an inspection system covering 

all the services stated in the Performance Requirements Summary. A checklist shall be 

used in inspecting contract performance during regularly scheduled or unscheduled 

inspections. The contractor shall identify the name(s) of the individual(s) who will 

perform the inspection. The checklist shall include every area of the operation serviced 

by the contractor as well as every task required to be performed.

1.3.2 File Maintenance. A local file of all inspections conducted by the Contractor and 

the corrective action taken. This documentation shall be made available to the 

Government at all times during the term of the contract.

1.3.3 Failure of Quality Control Program. When the contractor fails to adhere to the 

requirements of the approved quality control program, the contractor, at the discretion 

of the contracting officer's representative, may be required to submit a written narrative 

specifying the reasons for the contractor's failure to adhere to the requirements of the 

approved Quality Control Program.

NOTE: The Quality Control Program is an essential part of this contract, and will 

be actively enforced by the Government. Failure to abide by this 

requirement will result in the withholding a portion of the monies due the 

contractor. Failure by the contractor to implement the approved plan and 

pursue it diligently from the commencement of the contract may be 

considered grounds for default.

1.4 QUALITY ASSURANCE. The government will evaluate the contractor's 

performance under this contract using the method of surveillance specified in Technical 

Exhibit 3. All surveillance observations will be recorded by the government. When an 

observation indicates defective performance, the QAE will request the contractor's 

representative to initial the observation, and shall require re-performance prior to next 

day's business.

1.4.1 Performance Evaluation Meetings. The mail room supervisor may be required to 

meet at least weekly with the Quality Assurance Evaluator (QAE) and the contracting 

officer during the first month of the contract. Meetings will be as often as necessary 

thereafter as determined by the contracting officer. However, if the contractor requests, 

a meeting will be held whenever a Contract Discrepancy Report is issued. The written 

minutes of these meetings shall be signed by the contractor's manager, contracting 

officer, and QAE. Should the contractor not concur with the minutes, the contractor 

shall so state any areas of non-concurrence in writing to the contracting officer within 5 

calendar days of receipt of the signed minutes.

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1.5 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all 

government property provided for contractor use. At the close of each work period, 

government facilities, equipment, and materials shall be secured.

1.5.1 Key Control. The contractor shall establish and implement methods of ensuring 

that all keys issued to the contractor by the government are not lost or misplaced and 

are not used by unauthorized persons. No keys issued to the contractor by the 

government shall be duplicated. The contractor shall develop procedures covering key 

control that will be included in the Quality Control Plan.

1.5.1.1 The contractor shall report all lost or duplicated keys to the contracting officer.

1.5.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor 

will be required, upon direction of the contracting officer, to re-key or replace the 

affected lock or locks; however, the government, at its option, may replace the affected 

lock or locks or perform re-keying. When the replacement of locks or re-keying is 

performed by the government, the total cost of re-keying or the replacement of the lock 

or locks shall be deducted from the monthly payment due the contractor. In the event a 

master key is lost or duplicated, all locks and keys for that system shall be replaced by 

the government and the total cost deducted from the monthly payment due.

1.5.1.3 The contractor shall prohibit the use of keys issued by the government by any 

persons other than the contractor's employees. The contractor shall prohibit the 

opening of locked areas by the contractor's employees to permit entrance of persons 

other than the contractor's employees engaged in the performance of assigned work in 

those areas.

1.5.2 Lock Combinations. The contractor shall establish and implement methods of 

ensuring that all lock combinations are not revealed to unauthorized persons. These 

procedures shall be included in the contractor's Quality Control Plan.

1.6 HOURS OF OPERATION. 

1.6.1 Normal Hours. Mail Distribution services performed under this contract will be 

accomplished between the hours of 7:00 am and 5:00 pm, Monday through Friday, 

unless otherwise indicated in this Statement of Work, or approved by the contracting 

officer.

1.6.2 Facility Closure. When an unforeseen closure of the facility occurs on a regularly 

scheduled day of work, the government shall have the following options:

1.6.2.1 To require the contractor to perform the work on the following day unless the 

following day is a Saturday or Sunday, and routine work is not scheduled for Saturday 

or Sunday.

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1.6.2.2 To forego the work and reduce payment due to the contractor accordingly for 

work not performed.

1.6.2.3 To reschedule the work on any day satisfactory to both parties.

1.6.2.4 To complete the work that day, in the case of a late reporting day.

1.6.2.5 The Army National Guard Readiness Center will close when the Federal 

Government announces closure over local radio and television stations due to 

unusually severe weather.

1.7 CONSERVATION OF UTILITIES. The contractor shall instruct employees in 

utilities conservation practices. The contractor shall be responsible for operating under 

conditions which preclude the waste of utilities, which shall include:

1.7.1 Controls. Contractor employees will not be permitted to adjust mechanical 

equipment controls for heating, ventilation, and air-conditioning.

1.7.2 Water Control. Water faucets or valves shall be turned off after the required 

usage.

1.7.3 Windows/Lights/Fans. Windows shall be closed and lights and fans turned off 

when not in use.

1.8 DANGEROUS CONDITIONS. Report hazardous conditions and items in need of 

repair to the Contracting Officer's Representative. Items to be reported, include but are 

not limited to: flickering or burned out lights; falling or stained ceiling tiles; broken 

window glass, door glass or partition glass; leaking faucets, urinals, toilets and flush 

valves; broken toilets, sinks, urinals and water fountains; loose and broken door locks, 

door closers, door knobs and door latch keepers; torn carpeting; loose threshold plates 

and reducing strips; broken floor tiles; decaying or broken hard floor surfaces; broken 

sidewalks; dying or dead shrubs, plants and trees. Written deficiency reports shall be 

given to the Contracting Officer's Representative, or orally when emergencies exist. 

Fires shall be reported using the building's fire alarm system.

1.9 LOST AND FOUND PROPERTY. It is the responsibility of the contractor to ensure 

that all items of possible or monetary value found by the contractor's employees are 

turned into the Building Management Office immediately.

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SECTION B-2 

DEFINITIONS

2.1 STANDARD DEFINITIONS. 

2.1.1 Defective Service. A service output that does not meet the standard of 

performance associated with it in the Performance Requirements Summary (PRS).

2.1.2 Lot. The total number of service outputs in a surveillance period, as defined in 

the Performance Requirements column of the Performance Requirements Summary 

(PRS).

2.1.3 Performance Requirements. The point that divides acceptable and unacceptable 

performance. In the case of surveillance by random sampling, the performance 

requirement is the number of defectives in the random sample chosen that may occur 

before the government will effect the price computation system in accordance with the 

Performance Requirements Summary and the Inspection of Services Clause. When 

the method of surveillance is other than random sampling, the performance 

requirement is the number of defectives or maximum percent defective in the lot before 

the government will effect the price computation system in accordance with the 

Performance Requirements Summary and the Inspection of Services Clause.

2.1.4 Performance Requirements Summary (PRS). Identifies the key service outputs 

of the contract that will be evaluated by the government to assure contract performance 

standards are met by the contractor.

2.1.5 Quality Assurance. Those actions taken by the government to assure services 

meet the requirements of the Performance Work Statement (PWS).

2.1.6 Quality Assurance Evaluator (QAE). A government person responsible for 

surveillance of contractor performance.

2.1.7 Quality Assurance Surveillance Plan (QASP). An organized written document 

used for quality assurance surveillance. The document contains specific methods to 

perform surveillance of the contractor.

2.1.8 Quality Control. Those actions taken by a contractor to control the performance 

of services so that they meet the requirements of the PWS.

2.1.9 Random Sampling. A sampling method in which each service output in a lot has 

an equal chance of being selected.

2.1.10 Sample. A sample consists of one or more service outputs drawn from a lot. 

The number of outputs in the sample is the sample size.

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2.1.11 Sampling Guide. The part of the surveillance plan which contains all the 

information needed to perform surveillance of the service output(s) by the random 

sampling method of surveillance.

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SECTION B-3 

GOVERNMENT FURNISHED PROPERTY, SERVICES AND MATERIALS

3.0 GENERAL. The government shall provide, without cost, the facilities, equipment, 

materials, and/or services listed below:

3.1 PROPERTY. 

3.1.1 Facilities. The government shall furnish and/or make available the facilities 

described below. The contractor shall return the facilities to the government in the 

same condition as received, fair wear and tear and approved modifications excepted. 

These facilities shall be used in the performance of this contract only.

3.1.2 Operational Space. The government will furnish space within the building 

commensurate with the contractor's personnel complement and operational 

requirements. Any existing equipment (within Government mail room space) such as 

tables, benches, chairs, etc., placed within the building by the Government may be 

used by the contractor during the term of the contract provided authorization is received 

from the contracting officer's representative. This space and equipment must be kept 

neat and clean and returned to the Government at the expiration of the contract in 

reasonably the same condition as at the time of entering into the contract.

3.1.3 Mail Room Office Space. The government will furnish space in the building 

dedicated solely for the mail room operation. Telephones will be provided by the 

Government to be used for official business only in the performance of this contract. 

Government property will not be used in any manner for any personal advantage, 

business gain, or other personal endeavor by the contractor or the contractor's 

employees.

3.1.4 Document Shredder. The government will provide a document shredder, located 

in the mail room, to be used in the performance of this contract. The contractor is 

responsible to operate the shredder in accordance with the manufacturer's instructions.

3.1.5 Delivery Vehicle. The government will provide a delivery vehicle to accomplish 

the ARNG mail distribution task identified in paragraph 5.2.6.1.

3.1.6 Postage Metering Device. The government will furnish, through a rental 

agreement, a licensed postage meter for use in the contractor furnished metering 

system. 

3.2 SERVICES. 

3.2.1 Electrical Power. The government will furnish electrical power at existing outlets 

for the contractor to operate such equipment as is necessary in the conduct of his work.

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3.2.2 Water/Sewage. The government will supply hot and cold water and sewage 

service as necessary, limited to the normal water and sewage systems provided in the 

building. Special heating/cooling of water will not be provided.

3.2.3 Heating and Air Conditioning. The government will provide heating and air 

conditioning of contractor work spaces. Heating and air conditioning will be provided 

during normal working hours of building occupants only.

3.2.4 Telephone. Local lines will be provided.

3.2.5 Refuse and Recycling Collection. The government will provide refuse and 

recycling collection services.

3.2.6 Insect and Rodent Control. The government will provide insect and rodent 

control services in contractor occupied areas.

3.2.7 Security, Police and Fire Protection. The government will provide security 

services for the entire facility. Police and fire protection will be provided by Arlington 

County.

3.2.8 Cafeteria/Snack Bar. The contractor is permitted to use the cafeteria and snack 

bars located in the facility. Contractor employees are responsible for the cost of their 

own meals and snacks.

3.2.9 Parking. The government will provide two (2) reserved parking spaces for mail 

distribution use.

3.3 MATERIALS. 

3.3.1 Mail Room Supplies and Materials. The government will provide envelopes, 

boxes, pens, pencils and other general office supplies required for mail room operation.

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SECTION B-4 

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 GENERAL. Except for those items or services specifically stated to be government 

furnished in Section B-3, the contractor shall furnish everything required to perform all 

tasks as described in this Statement Of Work.

4.1.1 MAIL ROOM EQUIPMENT. The contractor shall furnish necessary mail room 

equipment including postage scales, postage metering system (less the metering 

device), chairs, tables, mail sorter bins, mail carts and mail bags needed for the 

performance of the work of this contract. Such equipment shall be of the size and type 

customarily used in work of this kind and shall meet the approval of the contracting 

officer's representative. Defective equipment shall be repaired or replaced within 72 

hours. Defective equipment cannot be used until repaired or replaced. Carts and 

containers used for the distribution of mail shall have wheels that do not mar floor 

surfaces. NOTE: UNDER NO CIRCUMSTANCES WILL CARTS BE PERMITTED TO 

BE WHEELED ACROSS THE ATRIUM FLOOR. 

4.1.1.1 All Mail Distribution Equipment: Shall have bumpers and guards to prevent 

marking or scratching of fixtures, furnishings, or building surfaces.

4.1.1.2 All Electrical Equipment: Used by the contractor shall be UL approved. This 

equipment must operate using existing building circuits. It shall be the responsibility of 

the contractor to prevent the operation or attempted operation of electrical equipment, 

or combinations of equipment, which require power exceeding the capacity of existing 

building circuits.

4.2 INFORMATION ON SUPPLIES. The contractor shall provide to the government, 

information monthly on the quantity of supplies used during the course of the contract. 

Information shall be given for all supplies used under this contract. This requirement is 

for information only.

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SECTION B-5 

PERFORMANCE WORK STATEMENT

5.0 SCOPE. This Performance Work Statement (PWS) prescribes services required to 

provide mail distribution support for the Army National Guard Readiness Center, 

Arlington, VA. All tasks described shall be performed on a DAILY basis, Monday 

through Friday.

5.1 APPLICABLE GOVERNMENT DOCUMENTS. The following documents of the 

exact issue shown form a part of this SOW to the extent specified herein.

Data Item Description Title

DI-MISC-80508 Technical Report - Study/Services

Army Regulation Title

AR-380-5 Department of the Army Information Security 

Program

AR-340-3 Department of the Army, Official Mail Cost 

Control Program

Postal Service Manual Title

Issue 42 U.S. Postal Service, Domestic Mail Manual

5.2 REQUIREMENTS. 

5.2.1 GENERAL. 

5.2.1.1 The contractor shall provide mail and package delivery/collection, parcel 

delivery, mail distribution and warehouse shipping and receiving services to the ARNG 

Readiness Center, totaling approximately 248,000 square feet. ARNG offices receiving 

mail and parcels are located on each wing of the facility (4 floors on the west, 3 floors 

on the east). Official U.S. Mail shall be processed and handled in accordance with 

DMM Issue 42. Hand carts are used for on-floor deliveries. A freight elevator in the 

east wing is located close to the Mail Room is available for the movement of the mail to 

the loading dock and between floors. The use of the underground service tunnel is 

required for movement of mail/parcels between each of the facilities wings. Other 

elevators, both passenger and freight are available for the movement of mail and 

parcels to each floor. There are approximately 20 mail stops in the ARNG Readiness 

Center. Total mail stops may vary in number by + or - 5.

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5.2.1.2 The contractor shall provide delivery and pickup mail service twice a day to 

occupants of the ARNG Readiness Center. A third delivery will be solely for packages. 

Deliveries and pickups are made within 2 hours of scheduled time.

5.2.1.3 The contractor shall obtain signatures from authorized personnel for 

controlled/classified communications. As a general rule, any mail that is signed for from 

USPS or any carrier, must also be signed for by the customer or authorized recipient. 

Registered, certified, and insured mail can only be delivered by properly cleared 

personnel. Return signed receipt to the Mail Room.

5.2.1.4 The Inner Office Delivery and collection schedule shall be in accordance with 

the following approximate times:

10:30 a.m. Deliver/Collect

11:45 a.m. Deliver/Collect Packages 

 1:45 p.m. Deliver/Collect

5.2.1.5 The U.S. Postal Service (USPS) will deliver and pick-up mail to/from the ARNG 

Readiness Center loading dock in accordance with the following approximate times: 

10:00 a.m. Deliver/Pickup

3:30 p.m. Pickup

NOTE: The scheduled delivery and pick-up times may vary due to USPS workload and 

weather conditions.

5.2.1.6 The contractor shall deliver and pick-up mail in hampers, trays, and/or bags 

to/from the Loading Dock upon arrival of USPS personnel.

5.2.1.7 The contractor shall maintain the mail room facility in a clean, neat, and orderly 

manner at all times.

5.2.2 OUTGOING MAIL. 

5.2.2.1 The contractor shall pick-up mail at each designated mail stop, and ensure that 

the return mail stop is provided in the return address for proper batching and 

processing.

5.2.2.2 The contractor shall return or refuse mail that is improperly addressed.

5.2.2.3 The contractor shall forward sort the mail at each location for delivery enroute.

5.2.2.4 The contractor shall weigh all outgoing mail. The meter operator shall weigh 

the mail piece, select the appropriate postal class, rate-shop if applicable (see para. 

5.2.2.6), and imprint or affix a meter strip reflecting the correct postage to the mail 

piece.

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5.2.2.5 The contractor shall meter all outgoing mail using USPS licensed devices that 

imprint various denominations of postage either directly on envelopes or on adhesive 

strips for application to envelopes and parcels. Mail costs shall be controlled through 

the designated government representative in accordance with AR-340-3.

5.2.2.5.1 The contractor shall apply the meter imprint or strip over the indicia in the 

upper right hand area of the envelope.

5.2.2.5.2 The contractor shall ensure that the meter strip or imprint reflects the correct 

postage, including any special service or surcharge for the class and weight of the mail 

piece.

5.2.2.6 The contractor shall rate-shop all classes of mail other than first-class mail to 

determine the cheapest rate and carrier, and process the mail accordingly.

5.2.2.7 The contractor shall account for all spoiled, damaged or otherwise unusable 

meter strips. If an erroneously produced meter strip is not used during the course of 

that business day, the strip shall be "VOIDED", and turned over weekly to the COR on a 

PS Form 3533, Application And Voucher For Refund of Postage and Fees.

5.2.2.8 The contractor shall maintain a daily log of the ascending and descending 

postage meter register readings, and immediately notify the COR of any discrepancies 

noted.

5.2.2.9 The contractor shall generate a monthly report from the manifest system, 

consisting of all mail processed by weight, class and meter readings for each 

directorate. The COR shall be notified when the postage meter needs to be reset. 

Report submittal shall be in accordance with Contract Data Requirements List 

Sequence Number A001 (DI-MISC-80508).

5.2.2.10 The contractor shall send pouch mail to both the Adjutant General and U.S. 

Property and Fiscal Officer of each state, territory and the District of Columbia. Pouch 

mail should go out on Tuesdays and Thursdays as a minimum, however, more 

frequently if the amount of mail exceeds 1 1/2 pounds. The contractor is required to 

collect mail bound for each address and insert outgoing pouch mail into envelopes and 

place pre-addressed labels on the envelopes. The government will provide preaddressed labels and envelopes to be used for this effort.

5.2.3 INCOMING MAIL. 

5.2.3.1 The contractor shall take the mail from the "gross" sort boxes and sort it into 

directorate mail stop boxes.

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5.2.3.2 The contractor shall deliver all First Class mail on the same day it is received 

from USPS.

5.2.3.3 The contractor shall pay the USPS in meter strips for postage due on official 

mail and Merchandise Return charges. Report any such payments to the COR on a 

weekly basis with supporting documentation.

5.2.4 CONTROLLED MAIL. 

5.2.4.1 The contractor shall receive and sign for controlled communications, (i.e., 

classified, certified, registered, and insured).

5.2.4.2 The contractor shall ensure that personnel designated to process accountable 

mail are certified to be clear at a "Secret" level clearance. Under no circumstances will 

the contractor be permitted to open mail labeled as "Classified".

5.2.4.3 The contractor shall ensure that an authorized recipient signs for all 

accountable mail.

5.2.4.4 The contractor shall maintain signed copies of receipts for a period of 2 years in 

accordance with USPS Regulation 912.54.

5.2.4.5 The contractor shall secure accountable mail in a separate locked container or 

security room pending delivery or pick-up.

5.2.4.6 The contractor shall affix the Domestic Return Receipt, USPS Form 3811, to 

the front of outgoing accountable mail in accordance with USPS Regulation 912.44.

5.2.5 DOCUMENT DESTRUCTION. 

5.2.5.1 The contractor shall shred documents (classified and sensitive) in accordance 

with Army Regulation 380-5, when properly directed or approved by the ARNG Security 

Manager. Records of destroyed documents must be maintained by the contractor and 

provided upon request of the ARNG Security Manager. Documents shall not be 

destroyed if the Security Manager has not approved the destruction of the document. 

Personnel destroying classified documents must have the proper Security clearance.

5.2.6 DISTRIBUTION. 

5.2.6.1 The contractor shall pick-up, transport and deliver internal distribution ARNG 

mail to/from the designated mail rooms/offices at the following locations:

 Approximate Pick-up Times

 Location 1st Run 2nd Run

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ARNG Readiness Center 9:00 1:00

 JP1 9:45 1:45

Willow Oaks 10:15 2:15

 

5.2.6.2 The contractor shall distribute published materials, including telephone 

directories and Government issuances, according to distribution patterns at the 

Readiness Center. The contractor shall inventory published materials prior to 

distribution to verify the quantity, and promptly advise the COR of discrepancies.

5.2.6.3 The contractor shall pick-up and deliver Readiness Center inter-office mail 

according to the office code affixed to the envelope. Delivered mail shall be placed in 

the appropriate directorate IN box.

5.2.7 PROBLEM MAIL. 

5.2.7.1 The contractor shall send improperly or incompletely addressed mail to the 

designated office for identification. First Class mail shall be researched first.

5.2.7.2 The contractor shall return undeliverable mail to the originator (if known).

5.2.7.3 The contractor shall open mail, as a last resort, to determine the addressee. 

Open-ups shall only be conducted by the Mail Room Supervisor. Classified mail shall 

not be opened and shall be sent to the ARNG Readiness Center's Security Office.

5.2.7.4 The contractor shall report to the COR for disposition instructions, all 

undeliverable mail that remains questionable after exhausting all means available to 

locate the addressee and which cannot be returned to the sender because the return 

address is missing. Typical "junk" mail (advertisements, brochures, solicitations, 

printed matter) shall be disposed of by the contractor, without further consultation, if the 

means to identify the addressee are exhausted.

5.2.8 PARCEL SERVICES. The contractor shall receive parcels from commercial 

sources (United Parcel Service, Roadway Package Service, etc.). Upon receipt, the 

contractor shall conduct inner-office delivery in accordance with the delivery schedules 

listed in paragraph 5.2.1.4. The contractor shall send parcels by commercial means 

when it is cheaper than U.S. Postal rates. The contractor shall maintain a log of the 

charges accrued by directorate and provide a monthly report to the Government.

5.2.9 EXPRESS/OVERNIGHT SERVICES. 

5.2.9.1 The contractor shall receive express and overnight packages and mailings from 

the U.S. Postal Service and commercial firms (Federal Express, Airborne Express, 

etc.). The contractor shall sign for delivery and maintain record of receipt. Distribution 

to the addressee shall occur within 30 minutes of receipt.

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5.2.9.2 The contractor shall send mailings and packages when approved by the 

Government. The contractor shall maintain a log of the charges accrued by directorate 

and provide a monthly report to the Government.

5.2.10 WAREHOUSE SHIPPING AND RECEIVING. 

5.2.10.1 The contractor shall: receive, inventory, and log all accountable and 

expendable items; Issue all accountable items to the Property Book Office; Issue all 

expendable items through the supply channels; Restock shelves; Pull items from 

shelves and prepare for issuance; and Process print shop jobs. 

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ATTACHMENT 1

DISTRIBUTION STATEMENTS ON TECHNICAL DOCUMENTS

The purpose of this attachment is to establish procedures for marking technical 

documents, including production, engineering, and logistics information to denote the

extent to which they are available for distribution release, and dissemination without 

additional approvals or authorizations.

Distribution covers all engineering drawings, standards, specifications, technical 

manuals, blueprints, drawing plans, instructions, computer software and 

documentation, and other technical information that can be used or can be adapted for 

use to design, engineer, produce, manufacture, operate, repair, overhaul or reproduce 

any military or space equipment or technology concerning such equipment.

The distribution statement markings shall be mandatory for all technical 

documents, including such informal documents as working papers, memoranda, and 

preliminary reports if those documents are not already in the public domain and if they 

are likely to be disseminated outside of the DoD.

The distribution statement shall be displayed conspicuously on technical 

documents so as to be recognized readily by recipients.

The following shall apply for standard written or printed material:

 1. The distribution statement shall appear on each front cover, title 

page, and Standard Form 298, "Report Document Page".

 2. When practicable, the abstract of the document, the Standard 

Form 298 and bibliographic citations shall be written in such a way 

that the information will not be subject to Distribution Statement E 

or F.

If the technical information is not prepared in the form of an ordinary document 

and does not have a cover or title page (such as forms and charts), the applicable 

distribution statement shall be stamped, printed, written or affixed by other means in a 

conspicuous position.

A distribution statement marking is distinct from and in addition to a security 

classification marking.

DISTRIBUTION STATEMENT DEFINITIONS: 

DISTRIBUTION STATEMENT A: Approved for public release; distribution is 

unlimited.

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DISTRIBUTION STATEMENT B: Distribution authorized to U.S. Government 

agencies only, due to financial nature of the reports, 5 March 1993. Other 

requests for this document shall be referred to the Department of the Army, 

National Guard Bureau, Code NGB-ARZ-RS.

DISTRIBUTION STATEMENT C: Distribution authorized to U.S. Government 

agencies and their contractors, (fill in reason) (date). Other requests for this 

document shall be referred to the Department of the Army, National Guard 

Bureau, Code NGB-ARZ-RS.

DISTRIBUTION STATEMENT D: Distribution authorized to DoD and DoD 

contractors only, (fill in reason) (date). Other requests for this document shall be 

referred to the Department of the Army, National Guard Bureau, Code NGBARZ-RS.

DISTRIBUTION STATEMENT E: Distribution authorized to DoD components 

only, (fill in reason) (date). Other requests for this document shall be referred to 

the Department of the Army, National Guard Bureau, Code NGB-ARZ-RS.

DISTRIBUTION STATEMENT F: Further dissemination only as directed by the 

Department of the Army, National Guard Bureau, Code NGB-ARZ-RS 

(determined on (date)) or higher DoD authority.

DISTRIBUTION STATEMENT X: Distribution authorized to U.S. Government 

agencies and private individuals or enterprises eligible to obtain export controlled 

technical data in accordance with regulations implementing 10 U.S.C. 140C 

(date of determination). Other requests for this document shall be referred to the 

Department of the Army, National Guard Bureau, Code NGB-ARZ-RS.

All technical documents which have Distribution Statements B or F shall be 

marked "WARNING--This document contains technical data whose export is restricted 

by the Arms Export Control Act (Title 22, U.S.C., Sec 2751 et seq) or Executive Order 

12470. Violation of these export laws are subject to severe criminal penalties."

All technical documents marked with Distribution Statements B, C, D, E, F, or X 

will also be marked "DESTRUCTION NOTICE - For classified documents follow the 

procedures in DoD 5200.22-M, "Industrial Security Manual", Section 11-19 or DoD 

5200.1-R, "Information Security Program Regulation", Chapter IX. For unclassified, 

limited documents, destroy by any method that will prevent disclosure of contents or 

reconstruction of the document.

QUALITY ASSURANCE

Quality Assurance Plan: 

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The Customer Point of Contact (POC) will monitor contractor performance and complete the Quality Assurance 

Worksheet provided below on a monthly basis. The Quality Assurance Worksheet will be submitted directly to the 

Administering Contracting Officer with a copy to the Schedule Holder and the Contracting Officer Representative 

(COR) following the first month of performance, not later than the 5th day of each month following the service. 

Future months will be submitted to the Contracting Officer and the Schedule Holder, (and the COR if involvement is 

warranted; i.e. other than a green rating). The COR will assume a quality performance rating of “Green” on all 

measured deliverables unless otherwise notified. 

The quality rating may change from “Green” to “Red” without notice. We anticipate the POC utilizing the “Yellow” 

quality rating to alert the contracting office and the COR of quality issues that have the potential for a “Red” quality 

rating if corrective action is not taken.

At the end of the task order period of performance or annually, the POC will be asked to complete a Quality 

Performance Review to document the quality performance rating during the performance period. This will be 

submitted to the Contracting Officer and the COR.

The POC may submit a Quality Assurance Worksheet at anytime and as often as necessary to document quality 

levels. If Contractor response to an identified quality deficiency is unsatisfactory, the Contracting Officer or COR 

will contact the appropriate Contractor representative to implement a plan of action to remedy the identified 

deficiency.

The Project Manager for this task order is (703) 607-7054, FAX (703) 607- 7587, DSN Prefix 

327; e-mail The Contracting Officer’s Representative is (703) 607-

7568, FAX (703) 607-7586, DSN Prefix 327; e-mail: . 

Rating Description

Green Performance and technical specifications are being met at AQL.

Yellow

Performance and technical specifications are currently being met at the minimum AQL, but the 

following service / deliverable needs contractor attention.

The Customer must identify what component of the deliverable and/or service requires 

attention.

Red

Performance and technical specifications are not being met at AQL and the following service / 

deliverable needs immediate contractor resolution. 

The Customer must identify what component of the deliverable and/or service is below the 

minimum AQL.

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QUALITY ASSURANCE PLAN WORKSHEET

Performance Rating

Deliverable/Service  Quality 

Rating Causative Factors Effect on Mission Action Required Date

Custodial Supplies & 

Materials

Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Custodial Equipment Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Daily Cleaning Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Monthly cleaning Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Quarterly cleaning Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Semi-Annual Cleaning 

Requirements

Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Annual Cleaning 

Requirements

Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Mail Distribution Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Deliverable Performance 

Standard Acceptable Quality Level (AQL)

Method Used /

Frequency

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WAGE DECISION

WD 05-2103 (Rev.-4) was first posted on www.wdol.gov on 07/10/2007

******************************************************************************

******************************************************************************

REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF LABOR

 THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND HOUR DIVISION

 | WASHINGTON D.C. 20210

| 

| 

| 

| Wage Determination No.: 2005-2103

William W.Gross Division of | Revision No.: 4

Director Wage Determinations| Date Of Revision: 07/05/2007

Custodial Supplies and 

Materials

Technical 

Specification

4.1.1

•Provided in sufficient quantity and quality 90% 

of the time

Periodic 

Inspection /

Spot Checks 

Daily/Monthly

Custodial Equipment

Technical 

Specification

4.1.2

•In good working order and operated for intended 

use 95% of the time. Breakdowns repaired 

within 72 hours.

CLEANING •

 Daily

 Weekly Section A-5 

•Present an overall appearance of cleanliness 

90% of the time. All dirt, dust and spills are 

cleaned in accordance with the individual 

standards.

 Monthly •

Quarterly •

Semi-Annualy •

Annual

•

Mail Distribution

Section B-5 

• Pick up and delivery of all mail shall be 

handeled in accordance with DMM issue 42 

95% of the time

•

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_______________________________________|______________________________________

_ 

States: District of Columbia, Maryland, Virginia

Area: District of Columbia Statewide

Maryland Counties of Calvert, Charles, Frederick, Montgomery, Prince George's,

St

Mary's

Virginia Counties of Alexandria, Arlington, Fairfax, Falls Church, Fauquier, 

King

George, Loudoun, Prince William, Stafford

______________________________________________________________________________

_ 

 **Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE MINIMUM WAGE RATE

01000 - Administrative Support And Clerical Occupations

 01011 - Accounting Clerk I 

13.79

 01012 - Accounting Clerk II 

15.49

 01013 - Accounting Clerk III 

18.43

 01020 - Administrative Assistant 

23.59

 01040 - Court Reporter 

18.43

 01051 - Data Entry Operator I 

12.67

 01052 - Data Entry Operator II 

13.82

 01060 - Dispatcher, Motor Vehicle 

16.50

 01070 - Document Preparation Clerk 

13.29

 01090 - Duplicating Machine Operator 

13.29

 01111 - General Clerk I 

13.72

 01112 - General Clerk II 

15.32

 01113 - General Clerk III 

18.74

 01120 - Housing Referral Assistant 

21.66

 01141 - Messenger Courier 

10.23

 01191 - Order Clerk I 

14.74

 01192 - Order Clerk II 

16.29

 01261 - Personnel Assistant (Employment) I 

15.60

 01262 - Personnel Assistant (Employment) II 

18.43

 01263 - Personnel Assistant (Employment) III 

21.66

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 01270 - Production Control Clerk 

21.29

 01280 - Receptionist 

12.72

 01290 - Rental Clerk 

15.60

 01300 - Scheduler, Maintenance 

15.60

 01311 - Secretary I 

17.03

 01312 - Secretary II 

18.39

 01313 - Secretary III 

21.66

 01320 - Service Order Dispatcher 

15.82

 01410 - Supply Technician 

23.59

 01420 - Survey Worker 

18.43

 01531 - Travel Clerk I 

12.07

 01532 - Travel Clerk II 

13.01

 01533 - Travel Clerk III 

13.99

 01611 - Word Processor I 

13.76

 01612 - Word Processor II 

15.60

 01613 - Word Processor III 

18.43

05000 - Automotive Service Occupations

 05005 - Automobile Body Repairer, Fiberglass 

25.26

 05010 - Automotive Electrician 

21.37

 05040 - Automotive Glass Installer 

20.14

 05070 - Automotive Worker 

20.14

 05110 - Mobile Equipment Servicer 

17.31

 05130 - Motor Equipment Metal Mechanic 

22.53

 05160 - Motor Equipment Metal Worker 

20.14

 05190 - Motor Vehicle Mechanic 

22.53

 05220 - Motor Vehicle Mechanic Helper 

16.81

 05250 - Motor Vehicle Upholstery Worker 

19.66

 05280 - Motor Vehicle Wrecker 

20.14

 05310 - Painter, Automotive 

21.37

 05340 - Radiator Repair Specialist 

20.14

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 05370 - Tire Repairer 

14.43

 05400 - Transmission Repair Specialist 

22.53

07000 - Food Preparation And Service Occupations

 07010 - Baker 

13.18

 07041 - Cook I 

11.97

 07042 - Cook II 

13.28

 07070 - Dishwasher 

9.76

 07130 - Food Service Worker 

10.25

 07210 - Meat Cutter 

16.07

 07260 - Waiter/Waitress 

8.59

09000 - Furniture Maintenance And Repair Occupations

 09010 - Electrostatic Spray Painter 

18.05

 09040 - Furniture Handler 

12.78

 09080 - Furniture Refinisher 

18.39

 09090 - Furniture Refinisher Helper 

14.11

 09110 - Furniture Repairer, Minor 

16.31

 09130 - Upholsterer 

18.05

11000 - General Services And Support Occupations

 11030 - Cleaner, Vehicles 

9.67

 11060 - Elevator Operator 

9.79

 11090 - Gardener 

15.70

 11122 - Housekeeping Aide 

10.89

 11150 - Janitor 

10.89

 11210 - Laborer, Grounds Maintenance 

12.07

 11240 - Maid or Houseman 

10.84

 11260 - Pruner 

11.37

 11270 - Tractor Operator 

14.19

 11330 - Trail Maintenance Worker 

12.07

 11360 - Window Cleaner 

11.31

12000 - Health Occupations

 12010 - Ambulance Driver 

16.06

 12011 - Breath Alcohol Technician 

17.67

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 12012 - Certified Occupational Therapist Assistant 

20.31

 12015 - Certified Physical Therapist Assistant 

19.99

 12020 - Dental Assistant 

16.90

 12025 - Dental Hygienist 

40.68

 12030 - EKG Technician 

24.34

 12035 - Electroneurodiagnostic Technologist 

24.34

 12040 - Emergency Medical Technician 

17.67

 12071 - Licensed Practical Nurse I 

18.60

 12072 - Licensed Practical Nurse II 

20.82

 12073 - Licensed Practical Nurse III 

21.79

 12100 - Medical Assistant 

14.23

 12130 - Medical Laboratory Technician 

18.04

 12160 - Medical Record Clerk 

14.96

 12190 - Medical Record Technician 

16.67

 12195 - Medical Transcriptionist 

16.46

 12210 - Nuclear Medicine Technologist 

28.93

 12221 - Nursing Assistant I 

9.75

 12222 - Nursing Assistant II 

10.96

 12223 - Nursing Assistant III 

12.99

 12224 - Nursing Assistant IV 

14.58

 12235 - Optical Dispenser 

16.67

 12236 - Optical Technician 

14.41

 12250 - Pharmacy Technician 

15.75

 12280 - Phlebotomist 

14.58

 12305 - Radiologic Technologist 

27.61

 12311 - Registered Nurse I 

24.92

 12312 - Registered Nurse II 

31.22

 12313 - Registered Nurse II, Specialist 

31.22

 12314 - Registered Nurse III 

37.77

 12315 - Registered Nurse III, Anesthetist 

37.77

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 12316 - Registered Nurse IV 

45.28

 12317 - Scheduler (Drug and Alcohol Testing) 

18.04

13000 - Information And Arts Occupations

 13011 - Exhibits Specialist I 

18.55

 13012 - Exhibits Specialist II 

23.33

 13013 - Exhibits Specialist III 

28.11

 13041 - Illustrator I 

18.73

 13042 - Illustrator II 

23.42

 13043 - Illustrator III 

28.82

 13047 - Librarian 

25.45

 13050 - Library Aide/Clerk 

12.52

 13054 - Library Information Technology Systems Administrator 

22.99

 13058 - Library Technician 

17.88

 13061 - Media Specialist I 

16.58

 13062 - Media Specialist II 

18.55

 13063 - Media Specialist III 

20.68

 13071 - Photographer I 

14.67

 13072 - Photographer II 

17.18

 13073 - Photographer III 

21.52

 13074 - Photographer IV 

26.05

 13075 - Photographer V 

29.15

 13110 - Video Teleconference Technician 

16.58

14000 - Information Technology Occupations

 14041 - Computer Operator I 

16.72

 14042 - Computer Operator II 

18.71

 14043 - Computer Operator III 

20.86

 14044 - Computer Operator IV 

23.18

 14045 - Computer Operator V 

25.66

 14071 - Computer Programmer I (1) 

21.60

 14072 - Computer Programmer II (1) 

26.37

 14073 - Computer Programmer III (1) 

27.62

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 14074 - Computer Programmer IV (1) 

27.62

 14101 - Computer Systems Analyst I (1) 

27.62

 14102 - Computer Systems Analyst II (1) 

27.62

 14103 - Computer Systems Analyst III (1) 

27.62

 14150 - Peripheral Equipment Operator 

16.72

 14160 - Personal Computer Support Technician 

23.18

15000 - Instructional Occupations

 15010 - Aircrew Training Devices Instructor (Non-Rated) 

34.39

 15020 - Aircrew Training Devices Instructor (Rated) 

42.72

 15030 - Air Crew Training Devices Instructor (Pilot) 

50.66

 15050 - Computer Based Training Specialist / Instructor 

31.26

 15060 - Educational Technologist 

29.09

 15070 - Flight Instructor (Pilot) 

50.66

 15080 - Graphic Artist 

24.95

 15090 - Technical Instructor 

23.87

 15095 - Technical Instructor/Course Developer 

29.19

 15110 - Test Proctor 

19.04

 15120 - Tutor 

19.04

16000 - Laundry, Dry-Cleaning, Pressing And Related Occupations

 16010 - Assembler 

8.95

 16030 - Counter Attendant 

8.95

 16040 - Dry Cleaner 

12.21

 16070 - Finisher, Flatwork, Machine 

8.95

 16090 - Presser, Hand 

8.95

 16110 - Presser, Machine, Drycleaning 

8.95

 16130 - Presser, Machine, Shirts 

8.95

 16160 - Presser, Machine, Wearing Apparel, Laundry 

8.95

 16190 - Sewing Machine Operator 

12.30

 16220 - Tailor 

13.01

 16250 - Washer, Machine 

9.81

19000 - Machine Tool Operation And Repair Occupations

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 19010 - Machine-Tool Operator (Tool Room) 

18.95

 19040 - Tool And Die Maker 

23.05

21000 - Materials Handling And Packing Occupations

 21020 - Forklift Operator 

17.26

 21030 - Material Coordinator 

21.29

 21040 - Material Expediter 

21.29

 21050 - Material Handling Laborer 

12.65

 21071 - Order Filler 

13.21

 21080 - Production Line Worker (Food Processing) 

17.28

 21110 - Shipping Packer 

14.46

 21130 - Shipping/Receiving Clerk 

14.46

 21140 - Store Worker I 

10.44

 21150 - Stock Clerk 

14.35

 21210 - Tools And Parts Attendant 

17.26

 21410 - Warehouse Specialist 

17.26

23000 - Mechanics And Maintenance And Repair Occupations

 23010 - Aerospace Structural Welder 

25.68

 23021 - Aircraft Mechanic I 

24.46

 23022 - Aircraft Mechanic II 

25.68

 23023 - Aircraft Mechanic III 

26.97

 23040 - Aircraft Mechanic Helper 

16.61

 23050 - Aircraft, Painter 

23.42

 23060 - Aircraft Servicer 

18.71

 23080 - Aircraft Worker 

19.90

 23110 - Appliance Mechanic 

20.60

 23120 - Bicycle Repairer 

14.43

 23125 - Cable Splicer 

24.98

 23130 - Carpenter, Maintenance 

20.36

 23140 - Carpet Layer 

18.70

 23160 - Electrician, Maintenance 

25.37

 23181 - Electronics Technician Maintenance I 

22.08

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 23182 - Electronics Technician Maintenance II 

23.44

 23183 - Electronics Technician Maintenance III 

24.70

 23260 - Fabric Worker 

17.90

 23290 - Fire Alarm System Mechanic 

21.46

 23310 - Fire Extinguisher Repairer 

16.50

 23311 - Fuel Distribution System Mechanic 

22.81

 23312 - Fuel Distribution System Operator 

19.38

 23370 - General Maintenance Worker 

20.91

 23380 - Ground Support Equipment Mechanic 

24.46

 23381 - Ground Support Equipment Servicer 

18.71

 23382 - Ground Support Equipment Worker 

19.90

 23391 - Gunsmith I 

16.50

 23392 - Gunsmith II 

19.18

 23393 - Gunsmith III 

21.46

 23410 - Heating, Ventilation And Air-Conditioning Mechanic 

21.96

 23411 - Heating, Ventilation And Air Contditioning Mechanic (Research 

Facility)

23.13

 23430 - Heavy Equipment Mechanic 

21.46

 23440 - Heavy Equipment Operator 

21.46

 23460 - Instrument Mechanic 

21.46

 23465 - Laboratory/Shelter Mechanic 

20.36

 23470 - Laborer 

14.27

 23510 - Locksmith 

19.76

 23530 - Machinery Maintenance Mechanic 

21.77

 23550 - Machinist, Maintenance 

21.52

 23580 - Maintenance Trades Helper 

15.10

 23591 - Metrology Technician I 

21.46

 23592 - Metrology Technician II 

22.61

 23593 - Metrology Technician III 

23.72

 23640 - Millwright 

23.30

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 23710 - Office Appliance Repairer 

21.00

 23760 - Painter, Maintenance 

20.36

 23790 - Pipefitter, Maintenance 

22.76

 23810 - Plumber, Maintenance 

20.99

 23820 - Pneudraulic Systems Mechanic 

21.46

 23850 - Rigger 

21.46

 23870 - Scale Mechanic 

19.18

 23890 - Sheet-Metal Worker, Maintenance 

21.46

 23910 - Small Engine Mechanic 

20.05

 23931 - Telecommunications Mechanic I 

25.22

 23932 - Telecommunications Mechanic II 

26.58

 23950 - Telephone Lineman 

24.43

 23960 - Welder, Combination, Maintenance 

21.46

 23965 - Well Driller 

21.46

 23970 - Woodcraft Worker 

21.46

 23980 - Woodworker 

16.50

24000 - Personal Needs Occupations

 24570 - Child Care Attendant 

11.58

 24580 - Child Care Center Clerk 

16.15

 24610 - Chore Aide 

9.58

 24620 - Family Readiness And Support Services Coordinator 

12.95

 24630 - Homemaker 

16.75

25000 - Plant And System Operations Occupations

 25010 - Boiler Tender 

24.98

 25040 - Sewage Plant Operator 

20.23

 25070 - Stationary Engineer 

24.98

 25190 - Ventilation Equipment Tender 

17.56

 25210 - Water Treatment Plant Operator 

20.23

27000 - Protective Service Occupations

 27004 - Alarm Monitor 

17.66

 27007 - Baggage Inspector 

11.51

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 27008 - Corrections Officer 

19.83

 27010 - Court Security Officer 

23.26

 27030 - Detection Dog Handler 

17.66

 27040 - Detention Officer 

19.83

 27070 - Firefighter 

22.39

 27101 - Guard I 

11.51

 27102 - Guard II 

17.66

 27131 - Police Officer I 

23.94

 27132 - Police Officer II 

26.60

28000 - Recreation Occupations

 28041 - Carnival Equipment Operator 

12.35

 28042 - Carnival Equipment Repairer 

13.30

 28043 - Carnival Equpment Worker 

8.40

 28210 - Gate Attendant/Gate Tender 

13.01

 28310 - Lifeguard 

11.59

 28350 - Park Attendant (Aide) 

14.56

 28510 - Recreation Aide/Health Facility Attendant 

10.62

 28515 - Recreation Specialist 

18.04

 28630 - Sports Official 

11.59

 28690 - Swimming Pool Operator 

16.85

29000 - Stevedoring/Longshoremen Occupational Services

 29010 - Blocker And Bracer 

20.55

 29020 - Hatch Tender 

20.55

 29030 - Line Handler 

20.55

 29041 - Stevedore I 

19.18

 29042 - Stevedore II 

21.64

30000 - Technical Occupations

 30010 - Air Traffic Control Specialist, Center (HFO) (2) 

34.71

 30011 - Air Traffic Control Specialist, Station (HFO) (2) 

23.94

 30012 - Air Traffic Control Specialist, Terminal (HFO) (2) 

26.36

 30021 - Archeological Technician I 

17.06

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 30022 - Archeological Technician II 

19.03

 30023 - Archeological Technician III 

23.76

 30030 - Cartographic Technician 

24.85

 30040 - Civil Engineering Technician 

22.19

 30061 - Drafter/CAD Operator I 

17.92

 30062 - Drafter/CAD Operator II 

20.06

 30063 - Drafter/CAD Operator III 

22.36

 30064 - Drafter/CAD Operator IV 

27.51

 30081 - Engineering Technician I 

20.19

 30082 - Engineering Technician II 

22.67

 30083 - Engineering Technician III 

25.37

 30084 - Engineering Technician IV 

31.43

 30085 - Engineering Technician V 

38.44

 30086 - Engineering Technician VI 

46.51

 30090 - Environmental Technician 

21.36

 30210 - Laboratory Technician 

22.36

 30240 - Mathematical Technician 

26.31

 30361 - Paralegal/Legal Assistant I 

20.03

 30362 - Paralegal/Legal Assistant II 

24.82

 30363 - Paralegal/Legal Assistant III 

30.35

 30364 - Paralegal/Legal Assistant IV 

36.73

 30390 - Photo-Optics Technician 

24.85

 30461 - Technical Writer I 20.69

 30462 - Technical Writer II 

25.30

 30463 - Technical Writer III 

30.61

 30491 - Unexploded Ordnance (UXO) Technician I 

22.06

 30492 - Unexploded Ordnance (UXO) Technician II 

26.69

 30493 - Unexploded Ordnance (UXO) Technician III 

31.99

 30494 - Unexploded (UXO) Safety Escort 

22.06

 30495 - Unexploded (UXO) Sweep Personnel 

22.06

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 30620 - Weather Observer, Combined Upper Air Or Surface Programs (2) 

22.14

 30621 - Weather Observer, Senior (2) 

23.98

31000 - Transportation/Mobile Equipment Operation Occupations

 31020 - Bus Aide 

11.99

 31030 - Bus Driver 

17.54

 31043 - Driver Courier 

12.71

 31260 - Parking and Lot Attendant 

9.06

 31290 - Shuttle Bus Driver 

13.89

 31310 - Taxi Driver 

13.98

 31361 - Truckdriver, Light 

13.89

 31362 - Truckdriver, Medium 

17.09

 31363 - Truckdriver, Heavy 

18.40

 31364 - Truckdriver, Tractor-Trailer 

18.40

99000 - Miscellaneous Occupations

 99030 - Cashier 

10.03

 99050 - Desk Clerk 

10.45

 99095 - Embalmer 

21.77

 99251 - Laboratory Animal Caretaker I 

10.47

 99252 - Laboratory Animal Caretaker II 10.85

 99310 - Mortician 

27.25

 99410 - Pest Controller 

14.54

 99510 - Photofinishing Worker 

11.59

 99710 - Recycling Laborer 

15.73

 99711 - Recycling Specialist 

18.72

 99730 - Refuse Collector 

14.01

 99810 - Sales Clerk 

11.87

 99820 - School Crossing Guard 

11.37

 99830 - Survey Party Chief 

19.76

 99831 - Surveying Aide 

12.28

 99832 - Surveying Technician 

18.78

 99840 - Vending Machine Attendant 

12.61

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 99841 - Vending Machine Repairer 

16.37

 99842 - Vending Machine Repairer Helper 

12.61

______________________________________________________________________________

__

ALL OCCUPATIONS LISTED ABOVE RECEIVE THE FOLLOWING BENEFITS:

HEALTH & WELFARE: $3.16 per hour or $126.40 per week or $547.73 per month

VACATION: 2 weeks paid vacation after 1 year of service with a contractor or

successor; 3 weeks after 5 years, and 4 weeks after 15 years. Length of 

service

includes the whole span of continuous service with the present contractor or

successor, wherever employed, and with the predecessor contractors in the

performance of similar work at the same Federal facility. (Reg. 29 CFR 4.173)

HOLIDAYS: A minimum of ten paid holidays per year, New Year's Day, Martin 

Luther

King Jr's Birthday, Washington's Birthday, Memorial Day, Independence Day, 

Labor

Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day. (A

contractor may substitute for any of the named holidays another day off with 

pay in

accordance with a plan communicated to the employees involved.) (See 29 CFR 

4174)

THE OCCUPATIONS WHICH HAVE PARENTHESES AFTER THEM RECEIVE THE FOLLOWING 

BENEFITS (as

numbered):

1) Does not apply to employees employed in a bona fide executive, 

administrative,

or professional capacity as defined and delineated in 29 CFR 541. (See CFR 

4.156)

2) AIR TRAFFIC CONTROLLERS AND WEATHER OBSERVERS - NIGHT PAY & SUNDAY PAY: 

If you

work at night as part of a regular tour of duty, you will earn a night 

differential

and receive an additional 10% of basic pay for any hours worked between 6pm 

and 6am.

If you are a full-time employed (40 hours a week) and Sunday is part of your

regularly scheduled workweek, you are paid at your rate of basic pay plus a 

Sunday

premium of 25% of your basic rate for each hour of Sunday work which is not 

overtime

(i.e. occasional work on Sunday outside the normal tour of duty is considered

overtime work).

HAZARDOUS PAY DIFFERENTIAL: An 8 percent differential is applicable to 

employees

employed in a position that represents a high degree of hazard when working 

with or

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in close proximity to ordinance, explosives, and incendiary materials. This

includes work such as screening, blending, dying, mixing, and pressing of 

sensitive

ordance, explosives, and pyrotechnic compositions such as lead azide, black 

powder

and photoflash powder. All dry-house activities involving propellants or

explosives. Demilitarization, modification, renovation, demolition, and 

maintenance

operations on sensitive ordnance, explosives and incendiary materials. All

operations involving regrading and cleaning of artillery ranges.

A 4 percent differential is applicable to employees employed in a position 

that

represents a low degree of hazard when working with, or in close proximity to

ordance, (or employees possibly adjacent to) explosives and incendiary 

materials

which involves potential injury such as laceration of hands, face, or arms of 

the

employee engaged in the operation, irritation of the skin, minor burns and 

the

like; minimal damage to immediate or adjacent work area or equipment being 

used.

All operations involving, unloading, storage, and hauling of ordance, 

explosive, and

incendiary ordnance material other than small arms ammunition. These 

differentials

are only applicable to work that has been specifically designated by the 

agency for

ordance, explosives, and incendiary material differential pay.

** UNIFORM ALLOWANCE **

If employees are required to wear uniforms in the performance of this contract

(either by the terms of the Government contract, by the employer, by the state

or

local law, etc.), the cost of furnishing such uniforms and maintaining (by

laundering or dry cleaning) such uniforms is an expense that may not be borne 

by an

employee where such cost reduces the hourly rate below that required by the 

wage

determination. The Department of Labor will accept payment in accordance with 

the

following standards as compliance:

The contractor or subcontractor is required to furnish all employees with an

adequate number of uniforms without cost or to reimburse employees for the 

actual

cost of the uniforms. In addition, where uniform cleaning and maintenance is 

made

the responsibility of the employee, all contractors and subcontractors subject

to

this wage determination shall (in the absence of a bona fide collective 

bargaining

agreement providing for a different amount, or the furnishing of contrary

affirmative proof as to the actual cost), reimburse all employees for such 

cleaning

and maintenance at a rate of $3.35 per week (or $.67 cents per day). However,

in

those instances where the uniforms furnished are made of "wash and wear"

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materials, may be routinely washed and dried with other personal garments, and

do

not require any special treatment such as dry cleaning, daily washing, or 

commercial

laundering in order to meet the cleanliness or appearance standards set by the

terms

of the Government contract, by the contractor, by law, or by the nature of the

work,

there is no requirement that employees be reimbursed for uniform maintenance 

costs.

The duties of employees under job titles listed are those described in the

"Service Contract Act Directory of Occupations", Fifth Edition, April 2006,

unless otherwise indicated. Copies of the Directory are available on the 

Internet. A

links to the Directory may be found on the WHD home page at

http://www.dol.gov/esa/whd/ or through the Wage Determinations On-Line (WDOL) 

Web

site at http://wdol.gov/.

REQUEST FOR AUTHORIZATION OF ADDITIONAL CLASSIFICATION AND WAGE RATE {Standard

Form

1444 (SF 1444)}

Conformance Process:

The contracting officer shall require that any class of service employee which

is

not listed herein and which is to be employed under the contract (i.e., the 

work to

be performed is not performed by any classification listed in the wage

determination), be classified by the contractor so as to provide a reasonable

relationship (i.e., appropriate level of skill comparison) between such 

unlisted

classifications and the classifications listed in the wage determination. 

Such

conformed classes of employees shall be paid the monetary wages and furnished 

the

fringe benefits as are determined. Such conforming process shall be initiated

by

the contractor prior to the performance of contract work by such unlisted 

class(es)

of employees. The conformed classification, wage rate, and/or fringe benefits

shall

be retroactive to the commencement date of the contract. {See Section 4.6 

(C)(vi)}

When multiple wage determinations are included in a contract, a separate SF 

1444

should be prepared for each wage determination to which a class(es) is to be

conformed.

The process for preparing a conformance request is as follows:

1) When preparing the bid, the contractor identifies the need for a conformed

occupation) and computes a proposed rate).

2) After contract award, the contractor prepares a written report listing in 

order

proposed classification title), a Federal grade equivalency (FGE) for each

proposed classification), job description), and rationale for proposed wage

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rate), including information regarding the agreement or disagreement of the

authorized representative of the employees involved, or where there is no 

authorized

representative, the employees themselves. This report should be submitted to 

the

contracting officer no later than 30 days after such unlisted class(es) of 

employees

performs any contract work.

3) The contracting officer reviews the proposed action and promptly submits a 

report

of the action, together with the agency's recommendations and pertinent

information including the position of the contractor and the employees, to the

Wage

and Hour Division, Employment Standards Administration, U.S. Department of 

Labor,

for review. (See section 4.6(b)(2) of Regulations 29 CFR Part 4).

4) Within 30 days of receipt, the Wage and Hour Division approves, modifies, 

or

disapproves the action via transmittal to the agency contracting officer, or

notifies the contracting officer that additional time will be required to 

process

the request.

5) The contracting officer transmits the Wage and Hour decision to the 

contractor.

6) The contractor informs the affected employees.

Information required by the Regulations must be submitted on SF 1444 or bond 

paper.

When preparing a conformance request, the "Service Contract Act Directory of

Occupations" (the Directory) should be used to compare job definitions to 

insure

that duties requested are not performed by a classification already listed in 

the

wage determination. Remember, it is not the job title, but the required tasks

that

determine whether a class is included in an established wage determination.

Conformances may not be used to artificially split, combine, or subdivide

classifications listed in the wage determination.

CONTRACT ADMINISTRATION

1. GOVERNMENT CONTRACTING PERSONNEL: 

a. The Contracting point(s) of contact for this contract will be the following: 

PCO/Administrative Contracting Officer:

Office: 703-607-1267 

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Address:

National Guard Bureau (NGB-ZC-AQ)

1411 Jefferson Davis Highway, Suite 8100 

Arlington, VA 22202-3231 

Fax: 703-607-1742 

b. All contracting actions and/or correspondence should be forwarded through the COR 

appointed in the contract schedule. 

2. CONTRACTING OFFICER’S REPRESENTATIVE (COR):

a. The Contracting Officer has appointed the following individuals as the primary and 

alternate COR for this contract:

COR: 

 

Office: 703-607-7568 

Alternate POC:

 

Office: 703-607-7054 

Address:

National Guard Bureau (NGB-AVS)

111 South George Mason Drive 

Arlington, VA 22204 

Fax: 703-607-7788 

b. The COR will act as the Contracting Officer’s representative for technical matters, 

providing technical direction and discussion as necessary with respect to the 

specification or statement of work, and monitoring the progress and quality of the 

contractor’s performance. The COR is NOT an Administrative Contracting Officer 

(ACO) and does not have authority to take any action, either directly or indirectly, that 

would change the pricing, quantity, quality, place of performance, delivery schedule, 

or any other term and condition of the contract, or to direct the accomplishment of 

effort that goes beyond the scope the statement of work in the contract. 

c. When, in the opinion of the contractor, the COR requests efforts outside the existing 

scope of the contract, the contractor shall promptly notify the contracting officer in 

writing. No action shall be taken by the contractor under such direction until the 

contracting officer has resolved the issue or has otherwise issued a modification to the 

contract.

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d. In the absence of the Primary COR named above (due to reasons such as leave, 

illness, official travel), all responsibilities and functions assigned to the Primary COR 

shall be the responsibility of the Alternate COR acting on behalf of the Primary COR.

PAYMENT INFORMATION

1. INVOICE PREPARATION & SUBMITTAL (GENERAL):

a. An invoice is a written request for payment under the contract for supplies delivered 

or for services rendered. In order to be proper, an invoice must include, as applicable, 

the following: 

i. Name and address of the contractor

ii. Invoice Date

iii. Contract Number, or other authorization for supplies delivered or services 

performed (including order number and contract line item number) 

iv. Name and address of contractor official to who payment is to be sent (must be 

the same as that in the contract or on a proper notice of assignment) 

v. Name (where practical), title, phone number and mailing address of person to 

notified in the event of a defective invoice. 

vi. Any other information or documentation required by other requirements of the 

contract (such as evidence of shipment)

b. Invoices shall be prepared and submitted in original and one copy, unless otherwise 

specified.

c. Invoices should match terms and CLIN structure of the contract for ease of payment 

by Defense Finance and Accounting Service (DFAS).

d. If the Contractor designates payment (check) due under this contract is for deposit to 

the contractor’s account, the following information shall be provided: 

i. Name of Bank: _________________________________________ 

ii. ABA Routing Number: ___________________________________ 

iii. Bank Address: __________________________________________ 

iv. City/State/Zip Code: _____________________________________ 

v. Account Number: _______________________________________ 

e. Receipt of payments by a representative of the above designated bank shall constitute 

a full accord and satisfaction of the Government’s obligation under the contract to the 

extent of the amount of the payment made. 

f. The government contract representative will certify all invoices for payment. The 

government will forward the certified invoice and all appropriate materials to the 

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Defense Finance & Accounting Service (DFAS) for payment processing. For 

payment inquiries after submittal , please contact the DFAS Customer Service Desk at

888-332-7366 or visit the Vendor Pay Inquiry System at the following web address: 

http://www.dfas.mil/money/vendor/ 

g. Submit one copy of each invoice and each DD 250 to the Contract Specialist named 

in the contract file under Contract Administration.

2. INVOICE PREPARATION & SUBMITTAL (SPECIFIC):

The Contractor shall submit documentation that sufficiently supports the amount claimed for 

payment, in accordance with paragraphs below: 

a. The Contractor shall submit an original and one copy of invoices and a completed, DD 

250, Material Inspection and Receiving Report. The original invoice and DD 250 will 

be sent to the Administrative Contracting Officer listed in the contract schedule. A 

copy of the invoice and DD 250 will be sent to the Contracting Officer’s 

Representative (COR) identified in the contract schedule. Invoice may be submitted 

after completion of contract milestone requirements. DD 250 should be completed 

according to the contract CLIN structure. The Contracting Officer will certify the DD 

250 for payment within the allowable timeframe established in the Prompt Payment 

Act as amended and submit to the designated payment office listed in the Task Order. 

The COR will retain a copy of the DD 250 for record purposes. 

b. The final invoice on this Task Order shall contain the following statement:

RELEASE OF CLAIMS:

Upon acceptance and payment of this final invoice, the Government is hereby released 

from all claims arising by virtue of this Task Order, other than claims in the stated 

amounts indicated below: (Contractor shall list all claims, if any. If none, so state.)

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Posted April 19, 2011
FOIA Responsive Record #J-11-0011 

Released by National Guard Bureau Page 86 of 91 (b) (6) (b) (6)

NGB FOIA Reading Room 

Posted April 19, 2011
FOIA Responsive Record #J-11-0011 

Released by National Guard Bureau Page 87 of 91

NGB FOIA Reading Room 

Posted April 19, 2011
FOIA Responsive Record #J-11-0011 

Re eased by National Guard Bureau Page 88 of 91

NGB FOIA Reading Room 

Posted April 19, 2011
FOIA Responsive Record #J-11-0011 

Released by National Guard Bureau Page 89 of 91

NGB FOIA Reading Room 

Posted April 19, 2011
FOIA Responsive Record #J-11-0011 

Released by National Guard Bureau Page 90 of 91

NGB FOIA Reading Room 

Posted April 19, 2011
FOIA Responsive Record #J-11-0011 

Released by National Guard Bureau Page 91 of 91

NGB FOIA Reading Room 

Posted April 19, 2011