Defense Eligibility Enrollment Reporting 

Systems (DEERS) Project Office

Soldier Journey Checklist

Preparing Soldiers and their families 

for the Army National Guard’s Mission

ARMY NATIONAL GUARD
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proactive with TRICARE readiness

Create a MilConnect account 

https://milconnect.dmdc.osd.mil/milconnect/manage 

health benefits

Create a Humana Military account

https://www.humanamilitary.com/review

TRICARE eligibility

Ensure your previous and current assignments are 

updated and current in the Integrated Personnel 

and Pay System - Army (IPPSA)

Schedule office calls with your Human Resources

Section (S1/G1/J1) or your Active Guard Reserve 

(AGR) Branch Manager to review/verify that all 

your active-duty orders that are eligible for a

TRICARE benefit are current
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proactive with TRICARE readiness

One of the reoccurring challenges we 

experience are individuals who are not 

currently enrolled in a TRICARE plan. At 

every (active order) status change, you 

must re-enroll in TRICARE. Active duty 

Guardsmen and Traditional (M-Day) 

Guardsmen are eligible for different 

TRICARE plans.

Ensure you are enrolled in the correct TRICARE 

program for your status

https://tricare.mil/Plans/Eligibility/NGRMandFamilies

Know where your closest DEERS office is located

https://idco.dmdc.osd.mil/idco/

Review your service history and ensure all your service

aligns to your National Guard Bureau Form 23
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TRICARE Bills and Eligibility

Step 1: ensure you have orders that cover the time 

in question (coordinate with your State for 

processing / updating your personnel record to 

reflect TRICARE eligibility and coverage

Step 2: If you paid any out of pocket expense,

click the link below for guidance on completing 

claims with TRICARE 

https://tricare.mil/formsclaims/claims/medicalclaim s

**Eligible active duty orders must be 31 days or more of a single order for 

eligibility of active duty TRICARE benefits. You may not piece together 

shorter active duty orders to equal 31 days or more.

Plans for TRICARE Eligibility for Soldier 

status (active / inactive)

https://tricare.mil/Plans/Eligibility/NGRMandFamilies
TAMP (Transition Assistance Management Program

https://tricare.mil/Plans/SpecialPrograms/TAMP

According to the Code of Federal Regulation (CFR) at 

https://www.ecfr.gov/current/title-32/subtitle-A/chapter-I/subchapter-F/part-161

SM’s are entitled to TAMP or TA-180 if they meet one of 

the qualifying conditions:

Involuntarily separated with an eligible Special 

Program Designator (SPD) code

(Verify DD Form 214 or separation order)

• Involuntarily retained on Active Duty in support of a 

contingency operation

Voluntarily remained on Active Duty for one year

or less in support of a contingency operation

Reserve Component members (Guard and Reserve) 

who are demobilized/deactivated after being called 

to AD for 31 days or more in support of a 

contingency operation

Member receiving a sole survivorship discharge

Member separating from Active Component, and 

agrees to become a member of the Selected 

Reserve of the Ready Reserve of a Reserve 

Component with no break in service
TAMP (Transition Assistance Management Program 

CONTINUED

Also, if the SM is on T32 COVID orders for 31 days 

or more after January 1, 2021, will be eligible for 

TAMP- 180.

EXAMPLE of possible benefits entitled to 

Service Member:

Service Member goes onto T10 MOB

from 2022JAN01-2023JAN01

Next: Service Member goes on T10 ADOS

from 2023JAN02- 2023FEB0228 (58 days).

TAMPS starts 2023MAR01

Results: The Project Office collects the supporting 

documentation based off the original orders provided. 

TRICARE then makes the determination of benefits 

that the Service Member is entitled to.

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proactive with TRICARE readiness
DS Login (Military Dependents and Retirees)

Military Dependents and Retirees must create a DS Login for TRICARE 

benefits management.

https://www.dmdc.osd.mil/identitymanagement/app/login

For account questions, account creation, and username/password please 

contact the DMDC Beneficiary Line at 1-800-538-9522

TRICARE East: 1-800-444-5445

TRICARE West: 1-844-866-9378
For any additional questions, please email the

ARNG DEERS Project Office

ng.ncr.ngb-arng.mbx.deersrapids-projectoffice@army.mil