FOIA Requested Record #J-11-0036 

Released by National Guard Bureau 

Page 1 of 30

(b) (6) (b) (6) (b) (6)

Posted to NGB Reading Room 

June 22, 2011

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUImION NUMBER PAGE l OF 30 

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30 9NFJ~1 

2. CONTRACT NO 

GS-l0F-0234M 

3_ AWARD/EFFECTIVE DATE 4. ORDER NUMBER 5_ SOUQTATION NUMBER 6_ SOUCITATION ISSU E DATE 

10-Jun-2009 W9133L-09-F-Ol08 

7. FOR SOUCITATION 

IN FORMATION CALL 

a. NAM E 

9. ISSUED BY CODE W9133L 

NG8-ZC -AQ - W9133L 

1411 JEFFERSON DAVI S HWY 

AR LINGTON VA 22202-3231 

TR: 

FAX: 703-607-1742 

15. DELIVER TO SEE SCH EDULE 

NlA 

NIAAANIA 

17a.CONTRACTOR/ OFFEROR 

CODE 

MILI TARY PERSONN EL SERVICES CORPORATlON 

RON TlPPA 

CODE 

b_ TELEPHON E NUMBER (No Co/leet Calls) 8. OFFER DU E DATE/LOCAl TIME 

I ACQUI SITlON IS 

SET ASIDE: % FOR 

S8 

HUBZONE 58 

8(A) 

I E" ER'GI NG S8 

NAICS: 

AD MINI STERED BY 

SEE ITEM 9 

18a. PAYMENT WILL BE MADE BY 

DFAS - LIMESTONE - 667100 

DFAS-BAAS[},CC 

FO BOX 369020 

11 . DELI VERY FOR FOB 12. DISCOUNT TER MS 

DESTl NATlON UN LESS 

BLOCK IS f.MRKED 

SEE SCHEDULE 

Net 30 Days 

13a. TH IS ORDER 

14. METHOD OF SOLI CITATlON 

ORFQ OIFB DRFP 

CODE 

CODE 00 

6066 LEESBURG PIKE STE 900 

FALLS CHURC H VA 22041-2234 BLOC; #21 - MAILROOM 

IlA)LU"-"'1lJ:> OH 43236-9024 

FACILI TY ,----.., 

TR. 703 532 0800 CODE D 17b. CHECK IF REMTIANCE IS DIFFERENT AND FUr 

SLCH ADDRESS IN OFFER 

SEE SCHEDULE 

25. ACCOUNTl NG AND APPROPRIATlON DATA 

See Schedule 

INVOICES TO ADDRESS SHOWN IN BLOCK 180. UNLESS BLOCK 

IS CHECKBJ D SEE AClIJB'IDUM 

26. TOTAL AW ARD AMOUNT (For Govt. Use Only ) 

$3,563,286.32 

D 27a. SOLI CITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTAC HED . 

D 27b. CONTRACT/PURC HASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTAC HED . 

AD D ENDA D ARE D ARE NOT 

AD D ENDA D ARE D ARE NOT ATOAC, ",' n I 

28. CONTRACTOR IS REQUI RED TO SIGN TH IS DOCUMENT AN D RETU RN 1 COPIES 29. AWARD OF CONTRACT: REFERENCE 

Ixl TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNI SH AND DELIVER ALL ITEMS 

~ SET FORTH OR OTHERWI SE IDENTlFIED ABOVE AND ON ANY ADDI TlONAL SHEETS 

SUBJECT TO THE TER MS AND CONDITlONS SPECIFIED H EREIN . 

REF: M"OC Offef dated 2/17f2009 

SIGNATURE OF OFFERORlCOI'ITRACTOR 

NAMEAND1lTLE OF SIGNER 

(TfPE OR PRlfIfT) 

AlITl-KlRIZBJ FOR LOCAL REFRODUCTION 

FRBlKlUS BJITION IS NOT USABLE 

30c . [)/\ TE SIGNBJ 

D OFFER DATED . Y OUR OFFER ON SOLI CITATlON 

(BLOCK 5), INCLUDING ANY ADDITlONS OR CHANGES WHICH ARE 

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS: SEE SCHEDULE 

STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) DATE SIGNED 

lO- Jun- 2 009 

STAN[)/\RD FORM 1449 (RBI 3/2005 ) 

Ffescribed by GSA 

FAR (48 CFR) 53.212 
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

 (CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

30

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT 

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

COMPLETE PARTIAL FINAL

35. AMOUNT VERIFIED 36. PAYMENT

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescr bed by GSA

FAR (48 CFR) 53 212

AUTHORIZED FOR LOCAL REPRODUCTION 

 PREVIOUS EDITION IS NOT USABLE

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Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 3,313,286.32 Dollars, 

U.S.

$1.00 $3,313,286.32 

Base Year - Direct Labor

FFP

The Contractor shall provide all direct labor in accordance with the attached 

PWS and the Contractor proposal, dated February 17, 2009. This is a Firm 

Fixed-Priced Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

TOT ESTIMATED PRICE

CEILING PRICE

ACRN AA

CIN: F9WFJS8295A000100001

$3,313,286.32

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 250,000 Dollars, 

U.S.

$1.00 $250,000.00 NTE

Base Year - Travel

T&M

This CLIN is provided to support Contractor travel in support of this contract and 

supporting performance work statement. All travel shall be conducted in 

accordance with the Joint Travel Regulation. This is a Time & Materials Type 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

ESTIMATED COST

ACRN AA

CIN: F9WFJS8295A000100002

$250,000.00

 

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ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 3,668,505.60 Dollars, 

U.S.

$1.00 $3,668,505.60 

OPTION Option Year 1 - Direct Labor

FFP

The Contractor shall provide all direct labor in accordance with the attached PWS 

and the Contractor proposal, dated February 17, 2009. This is a Firm Fixed-Priced 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

 

NET AMT $3,668,505.60

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1002 250,000 Dollars, 

U.S.

$1.00 $250,000.00 NTE

OPTION Option Year 1 - Travel

T&M

This CLIN is provided to support Contractor travel in support of this contract 

and supporting performance work statement. All travel shall be conducted in 

accordance with the Joint Travel Regulation. This is a Time & Materials Type 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

TOT ESTIMATED PRICE $250,000.00 NTE

CEILING PRICE

 

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ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001 3,778,598.40 Dollars, 

U.S.

$1.00 $3,778,598.40 

OPTION Option Year 2 - Direct Labor

FFP

The Contractor shall provide all direct labor in accordance with the attached PWS 

and the Contractor proposal, dated February 17, 2009. This is a Firm Fixed-Priced 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

 

NET AMT $3,778,598.40

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2002 250,000 Dollars, 

U.S.

$1.00 $250,000.00 NTE

OPTION Option Year 2 - Travel

T&M

This CLIN is provided to support Contractor travel in support of this contract 

and supporting performance work statement. All travel shall be conducted in 

accordance with the Joint Travel Regulation. This is a Time & Materials Type 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

TOT ESTIMATED PRICE $250,000.00 NTE

CEILING PRICE

 

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ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3001 3,891,993.60 Dollars, 

U.S.

$1.00 $3,891,993.60 

OPTION Option Year 3 - Direct Labor

FFP

The Contractor shall provide all direct labor in accordance with the attached PWS 

and the Contractor proposal, dated February 17, 2009. This is a Firm Fixed-Priced 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

 

NET AMT $3,891,993.60

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3002 250,000 Dollars, 

U.S.

$1.00 $250,000.00 NTE

OPTION Option Year 3 - Travel

T&M

This CLIN is provided to support Contractor travel in support of this contract and 

supporting performance work statement. All travel shall be conducted in

accordance with the Joint Travel Regulation. This is a Time & Materials Type 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

ESTIMATED COST

 

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ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4001 4,008,672 Dollars, 

U.S.

$1.00 $4,008,672.00 

OPTION Option Year 4 - Direct Labor

FFP

The Contractor shall provide all direct labor in accordance with the attached PWS 

and the Contractor proposal, dated February 17, 2009. This is a Firm Fixed-Priced 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

 

NET AMT $4,008,672.00

 

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4002 250,000 Dollars, 

U.S.

$1.00 $250,000.00 NTE

OPTION Option Year 4 - Travel

T&M

This CLIN is provided to support Contractor travel in support of this contract 

and supporting performance work statement. All travel shall be conducted in 

accordance with the Joint Travel Regulation. This is a Time & Materials Type 

Line Item.

FOB: Destination

PURCHASE REQUEST NUMBER: F9WFJS8295A0001

SIGNAL CODE: A

TOT ESTIMATED PRICE $250,000.00 NTE

CEILING PRICE

 

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Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Performance Work Statement

Air National Guard (ANG)

Deployment Cycle Support (DCS) / Yellow Ribbon Support Staff

1.0. Background. Overseas Contingency Operations have significantly increased the operations 

and deployments within the Air National Guard (ANG) and has placed additional strain on our 

ANG Airmen and their Families. With the integration of Family support, VA/Transition 

Assistance Advisors, Employer Support of the Guard and Reserve, Psychological Health, and 

Sexual Assault Prevention and Response, it is the ANG's intent to provide our military members 

and their Families with a delivery structure that insures a “continuum of care”, with specific 

emphasis on the Deployment Cycle Support (DCS) process in consonance with the ANG's 

developing Yellow Ribbon Program. DCS is a comprehensive process that ensures Airmen and 

their Families are better prepared and sustained throughout the entire deployment cycle (Before, 

During, and After). 

2.0. Scope. 

2.1. Contract Type This is a services contract. The labor will be Firm-Fixed Price 

(FFP). The travel will be cost reimbursable (COST). Other Direct Costs (ODCs) will be 

managed under a Time & Materials Contract Line Item.

2.2. Period of Performance. This contract is for one (1) base-year and four (4) option 

years. 

3.0. Objective. The ANG will provide states and territories with contracted ANG Yellow 

Ribbon Support Staff. This support staff will assist in ensuring the well-being of Airmen and 

their Family throughout the four (4) phases of the deployment cycle: pre-deployment, during, redeployment, and post deployment/reintegration. Additionally, the ANG Yellow Ribbon Support 

Staff will assist in the coordination, preparation and execution of reunion and reintegration 

activities. 

3.1. ANG Yellow Ribbon Support Staff. The ANG requires that each of the 54 states 

and territories will be staffed with one Yellow Ribbon State coordinator contract employee and 

two (2) National level contract management personnel at the time of award. After initial award, 

some states may require more than one contractor employee. The addition of contractor 

employees to a particular state is based on the number of Air National Guard Wings, Uniformed 

Service Members and Families supported in that state. The number of states requiring a 

contractor employee may increase or decrease during the life of the contract, depending on 

mission within the states. Contract Support Staff will provide staff level support to the 

commander or designated command representative. All changes from the initial staffing will be 

accomplished through contract modifications. 

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4.0. Summary of Required Services. 

4.1. Summary. Under this contract, the Contractor shall provide two (2) dedicated, 

national-level professional program managers, and 54 Contract Support Staff – one per 

state/territory. As part of the Yellow Ribbon Reintegration Program, the Offeror will be 

responsible for outreach, communication and coordination of programs and services designed to 

educate ANG members and their Families about the assistance and services available to them 

under the Yellow Ribbon Reintegration Program. Such programs and services include, but are 

not limited to the following areas that fall under the Yellow Ribbon Reintegration Program: 

(a) Marriage counseling

(b) Services for children

(c) Suicide prevention 

(d) Substance abuse awareness and treatment

(e) Mental health awareness and treatment

(f) Financial counseling 

(g) Anger management counseling

(h) Domestic violence awareness and prevention

(i) Employment assistance

(j) Preparing and updating family care plans 

(k) Development of strategies for living with a member of the Armed Forces with posttraumatic stress disorder or traumatic brain injury

(l) Other services that may be appropriate to address the unique needs of members of the 

Armed Forces and their families who live in rural or remote areas with respect to family 

readiness and service member reintegration

(m) Assisting members of the Armed Forces and their families find and receive assistance 

with military family readiness and service member reintegration, including referral 

services

(n) Development of strategies and programs that recognize the need for long-term followup services for reintegrating members of the Armed Forces and their families for 

extended periods following deployments, including between deployments 

(o) Assisting members of the Armed Forces and their families in receiving services and 

assistance from the Department of Veterans Affairs, including referral services

 

4.2. Personnel Requirements. 

 4.2.1. Program Manager (PM). 

4.2.1.1. Scope. A major imperative for providing Airmen and Family 

Support Services is to ensure standardization and continuity of service. Based on the 

scope of this contract and the number of personnel providing services under this contract, 

the Government has determined that two (2) national-level Program Managers are 

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required to provide oversight and systematic communication to Contract Support Staff, 

provide training, and to report critical program data and analysis to the NGB-J1 Program 

Manager. The ANG Yellow Ribbon Program Managers (PMs) will have overall 

responsibility for successfully providing the deliverables of this contract as required in 

this PWS. The PMs will work closely with the NGB-J1 Program Manager. At a 

minimum, one PM shall be located at the National Guard Bureau, in the NGB Joint 

Yellow Ribbon Reintegration program office within NGB-J1 at 1411 Jefferson Davis 

Hwy, Arlington, VA 22202. 

 4.2.1.2. Required Services (Tasks). 

(1) Serve as the overall contract senior manager for all services provided under the ANG 

Yellow Ribbon support staff contract. Responsible for delivering standard contract 

support services to states and territories to ensure a continuity of Yellow Ribbon services 

for military members and their Families. 

(2) Provide day-to-day management supervision for contract personnel assigned to this 

contract. Provide mentorship, training, and mitigation to ensure services meet or exceed 

standard requirements as outlined in this contract and subsequent DAF, NGB-J1, and 

ANG guidance. 

(3) Plan, develop, and implement reunion and reintegration program services and 

activities in accordance with the program goals and objectives, and supervise day-to-day 

delivery of contract deliverables. 

(4) Work closely with the NGB-J1 Program Manager in the execution of the Joint 

Service Support Network programs to ensure program integration. 

(5) Develop and implement policies, procedures, evaluate program content, and develop 

guidelines in accordance with DAF guidance, and NGB-J1, and ANG directives/policies. 

(6) Gather and analyze data, and submit reports to NGB-J1 PM as required, identify 

systematic problems for resolution and track progress, report significant activities, and 

ensure performance standards are met or exceeded. 

 4.2.1.3. PM Education, Experience, and Special Qualification Requirements. 

(1) A four year college degree is desired (or equivalent life/work experience in a related 

field; i.e. Family support, human resources, and/or business/program management). 

(2) Military experience is desired (or equivalent direct supervisory experience in 

managing Service support programs in the military). Broad based knowledge, 

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experience, and skills in the areas of military personnel, and human resources, especially 

as they relate to balancing civilian life with military service in the Air National Guard. 

Additionally, the contract employee must demonstrate a working knowledge of all Joint 

Deployment Support programs, activities, and services. 

(3) Program development, management, and implementation experience required. 

Demonstrated supervisory experience and ability to analyze statistical data and brief trend 

analysis based on compiled data. 

(4) Experience in making oral presentations to various size groups. Contractor must be a 

self-starter and require minimum oversight. Good interpersonal communication skills 

must be demonstrated. 

(5) All Contractor employees shall be computer literate and proficient in preparing 

Microsoft Word, Excel, and PowerPoint documents. Contractors must have the ability to 

gather information, make recommendations for program improvement, synthesize 

information, and provide communication (orally and written) to disseminate information 

throughout the command. Contractors must have the ability to develop PowerPoint 

briefings as directed. 

(6) Must have a current and valid driver’s license. 

 (7) Must have ability to pass any necessary background investigations. 

4.2.2. ANG Yellow Ribbon Contract Support Staff. 

4.2.2.1. Scope. In coordination with NGB-J1, JFHQ-State, and the State 

Leadership, the ANG Yellow Ribbon contract support staff will provide day-to-day 

liaison, and continuity for operations, programs, and initiatives. The contract support 

staff facilitates with established local and state networks, Joint Service Support Network 

(TAAs, ESGR, SAPR, FP, and Psychological Health) organizational efforts to build the 

program's credibility with the respective Services, Service members, Families, and 

employers, within the local community and Government agencies as needed to ensure 

delivery of appropriate services and programs; i.e. national, regional, county, religious, 

other military services, veterans organizations, private non-profit, and for profit 

organizations, etc. 

 4.2.2.2. Required Services (Tasks). 

(1) Serve as the Yellow Ribbon Program Manager working with the respective State J1, 

Wing Family Program Coordinator (WFPC), ARNG Soldier and Family Support Services 

program assistant and established local and state networks to manage the ANG Yellow 

Ribbon program. 

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(2) Facilitate Yellow Ribbon organizational efforts to build the program's credibility with 

the respective Services, Service members, and families, within the local community, 

State, and Federal government agencies. 

(3) At the organization level, coordinate all aspects of the Yellow Ribbon Program. 

Serve as a state “subject matter expert” in regard to ANG Reunion / Reintegration 

activities and wellbeing programs within their assigned area of responsibility. 

(4) Provide necessary assistance to State J1, Wing Family Program Coordinators, units, 

and/or individuals with events, training, and activities required by legislation to ensure 

accomplishment of all Yellow Ribbon Program requirements during the appropriate 

phases of the deployment cycle. 

(5) Assist with planning and implementing pre-deployment, during, re-deployment, and 

30-, 60-, and 90-day reintegration events and activities by coordinating with Joint Service 

Support Network assets (Family Programs, TAAs, ESGR, SAPR, Psychological Health) 

within the JFHQ-State, as well as with other Service components, local community and 

government agencies as needed to ensure delivery of appropriate services and programs 

(national, regional, county, religious, other military services, veteran's organizations, 

private non-profit, and for profit organizations). 

(6) Provide support in the development of Memorandums of Understanding (MOUs), and 

Memorandums of Agreement (MOAs) with other resources and agencies in support of the 

ANG Yellow Ribbon Program. 

(7) Assist with the estimate of budget requirements supporting the State ANG Yellow 

Ribbon Program with detailed emphasis on the 30-, 60-, and 90-day events and activities. 

Is responsible for monitoring budget expenditures on a monthly basis, and assists with the 

justification for additional unplanned mission requirements. Note: The Contractor shall 

not provide budgetary support or input in areas that are relate directly to this contract.

(8) Gather and analyze data, and submit reports to ANG PM as required. Assist with 

identifying systematic problems for resolution and track progress, report significant 

activities, and ensure performance standards are met.

(9) Provide assistance to the command leadership in ensuring that tasks not accomplished 

in the redeployment stage in theater are completed and documented in the postdeployment stage. 

(10) Serve as the conduit for command information and coordination pertaining to 

Yellow Ribbon throughout the ANG command. 

 

4.2.2.3. ANG Yellow Ribbon Contract Support Staff Education, Experience, 

and Special Qualification Requirements. 

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(1) Broad based knowledge, experience, and skills in the areas of military personnel, 

human resources, and Joint Service Support Network programs as well as an 

understanding of the ANG. The contract employee must demonstrate a working 

knowledge of military well-being programs, Yellow Ribbon (Reunion / Reintegration) 

programs, and the deployment support cycle requirements. 

 (2) Contractor must be a self-starter and require minimum oversight. 

(3) Contractors must be computer literate and proficient in preparing Microsoft Word, 

Excel, and PowerPoint documents. Contractors must have the ability to gather 

information, make recommendations for program improvement, synthesize information, 

and provide communication (orally and written) to disseminate information throughout 

the command. Contractors must have the ability to develop PowerPoint briefings as 

directed. 

 (4) Ability to travel extensively to support Wing and Geographically Separated Units 

(GSU). 

 (5) Must have a current and valid driver’s license. 

 4.3. Place of Performance. ANG Yellow Ribbon Support Staff shall be provided on-site 

within JFHQ-State, or as directed by the Adjutant General. In all cases, the COR shall be the 

deciding authority on locations of contract employee manning determinations. See attachment 

(State Locations.) 

 4.4. Equipment. 

4.4.1. The Government shall provide each of the support staff members with a 

support package that will include as a minimum:

 4.4.1.1 Laptop w/wireless network capabilities. 

 4.4.2.2. Blackberries w/nationwide service 

 4.4.2. All computer and communication equipment and software shall be fully 

compliant with the network requirements of the National Guard Bureau and the supporting states. 

5.0. Non-Personal Service Statement. All contractor employees performing services under this 

order will be controlled, directed and supervised at all times by the Program Manager of the 

contractor. Contractor management will ensure that employees properly comply with the 

performance work standards outlined in the performance work statement. Contractor employees 

will perform their duties independent of, and without supervision of, any Government official. 

The tasks, duties, and responsibilities set forth in the task order may not be interpreted or 

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implemented in any manner that results in any contractor employee creating or modifying Federal 

policy, obligating the appropriated funds of the United States Government, overseeing the work 

of Federal employees, providing direct personal services to any Federal employee, or otherwise 

violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation 

(FAR). The Government will control access to the facility and will perform the inspection and 

acceptance of the completed work. 

6.0. PERFORMANCE REQUIREMENT SUMMARY. 

 6.1. Performance Objectives, Standards, and Acceptable Quality Level. 

Position: ANG Yellow Ribbon Reintegration Program Support Staff

6.1.1. Performance Objective Performance Standard

Works in support of the Joint Staff and Air 

National Guard in regard to Yellow Ribbon 

related activities and events; assists with 

execution of the state’s Yellow Ribbon 

Reintegration Program responsibilities. 

Provide assistance in the development and 

implementation of the state’s Yellow Ribbon 

Program to include wellbeing focus for 

Airmen, Families, and Children during all 

phases of the deployment cycle. 

Performs with the Command staff by 

accomplishing Yellow Ribbon support duties 

as required by command and defined in the 

PWS. 

Acceptable Quality Level 

Individuals respond to command requirements 

within one work day. Successfully provides 

Yellow Ribbon support IAW Section 582 of 

NDAA 2008 

6.1.2. Performance Objective Performance Standard

Serve as the conduit for command information 

and coordination pertaining to Yellow Ribbon 

throughout the command. With command 

guidance, develops the command’s Yellow 

Ribbon communication plan. 

Performs as the Command’s conduit for 

communications pertaining to Yellow Ribbon, 

wellbeing, and personnel deployment cycle 

support requirements. 

Acceptable Quality Level

Develops and implements a robust 

communications plan within 60 calendar days 

of assignment. 

Provides development and coordination of 

event announcements, and point of contact 

information, and distributes information within 

the command as needed, but at a minimum on 

a monthly basis. 

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6.1.3. Performance Objective Performance Standard

Provide training, hands-on assistance, and 

information to subordinate unit commanders, 

Service members and Family members on all 

aspects of Yellow Ribbon, wellbeing, and 

deployment cycle support within the command. 

Performs as the Command’s staff assistant 

providing training and hands-on assistance to 

Commanders, and other agencies and 

personnel. 

Acceptable Quality Level 

Training, hands-on assistance, and requested 

information is provided within the time 

requirements specified by the command. 

Within 30 days of assignment, personnel have 

established comprehensive network, with 

resources, to include all pertinent information 

on Yellow Ribbon, and DCS requirements. 

6.2. Performance Assessment. The contractor shall perform in accordance with the 

requirements of this PWS. The service requirements are summarized into performance 

objectives. The performance standards also describe the minimum acceptable levels of service 

required for each requirement. Additional standard performance factors may be defined by the 

NGB J1 Reintegration office in coordination with the contractor. The Government will evaluate 

the Contractor’s performance under this contract in accordance with the Performance Assessment 

Plan (PAP). 

6.3. Government remedies. In the event that services fail to conform to contract 

requirements and cannot be remedied by re-performance, the Government reserves the right to 

reduce the contract price to reflect the reduced value on the non-conforming services. The 

government will notify the contractor of weaknesses or discrepancies as they become apparent. 

The first notification will be to attempt to obtain re-performance if possible. Deficiencies that 

exceed the service delivery acceptable levels will be issued on a Contract Discrepancy Report. 

6.4. Performance of Services during Crisis Declared by the National Command 

Authority. Some services provided by this contract may be designated as essential contractor 

provided service and must be continued during the crisis. The contractor shall continue 

providing service to all applicable task orders. Services determined to be essential for 

performing during crisis are IAW DoDI 3020.37. The COR shall notify the contractor of a 

declared crisis through the most expeditious secured means determined at the time of the crisis. 

The Government reserves the right to include the requirement of services during a crisis after 

award of a task order if deemed in the Government’s best interest. The Contractor shall notify 

the Contracting Officer immediately in the event of such a crisis.

 6.5. Removal of Personnel. The COR may require the Contractor to remove from the 

job those employees who endanger persons or property; those who manufacture, distribute, 

dispense, possess or use controlled substances at the worksite (52.223-6, Drug-Free Workplace); 

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and those whose continued employment under this contract is inconsistent with the interest of 

military security. 

 6.6. Evaluation of Contract Performance. (FAR Clause 52.246-4; Inspection of 

Services—Fixed Price or FA Clause 52.246-6; Inspection—Time and Material and Labor Hour. 

The Contractor’s performance will be evaluated at least monthly. An annual performance 

evaluation will be prepared at the exercise of each option in accordance with FAR 42.15. 

6.7. Management of Deliverables and Reporting. The Contractor shall be responsible 

for creating, maintaining, and disposing of only those government records and reports required 

by the PWS and specific Task Order(s). The Contractor shall permit the COR or authorized 

representative access to all records, data, and facilities used in the performance of the anticipated 

services. 

6.8. Quality Control Plan. The Contractor shall develop and maintain an effective 

quality control program in accordance with their approved management oversight plan to ensure 

services are performed in accordance with the PWS. The contractor shall develop and implement 

procedures to identify, prevent, and ensure non-recurrence of defective services. The 

contractor’s quality control program is the means to assure that the work complies with the 

requirement of the contract. The initial QCP will be provided with the proposal and will be 

updated within 30 days of contract award based on government input and review. 

7.0. Deliverables. In addition to the tasks outlined in this PWS, the below deliverables are 

required with the performance of this contract:

 7.1. Position Manning. Offeror shall fill all Program Management positions within 15 

days of contract award; Offeror shall create a phased-in hiring / placement plan to ensure all 

subsequent positions are filled no later than 90 days of contract award; Offeror shall back-fill 

positions that become vacant within 30 days of vacancy, and maintain a nationwide roster of all 

personnel assigned as ANG Yellow Ribbon Reintegration Program support staff. 

 7.2. Monthly Report. Monthly report will be submitted NLT the 15th business day of the 

next month covering: 

 (1) Personnel breakdown to include: 

 a) Number of personnel assigned to the contract. 

 b) Vacant positions by location and actions being taken for timely fill. 

(2) Summary of financial data to include hours and costs expended for the month and 

overall execution total. 

 (3) Summary of tasks accomplished, critical actions/issues taken, issues/problems 

encountered, and program recommendations. 

 Additionally, the contractor shall itemize monthly costs, breaking down hours worked, 

travel expenses and reimbursable expenses (if applicable). Receipts shall accompany requests 

for reimbursable expenses. The contractor shall organize this information by CLIN and shall 

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differentiate tasking costs individually and separately to facilitate task cost monitoring. The 

report shall include costs incurred through the calendar month prior to report. This report shall 

be submitted with all invoices. 

 7.3. Quarterly Reporting. On a quarterly basis the contractor shall provide the COR a 

cumulative report of all amounts invoiced and paid by Line Item and location over the life of the 

contract. 

 

 7.4. Customer Satisfaction Survey. Within the first 120 days of contract execution, 

provide automated (email) Customer Satisfaction Survey to JFHQ-State J1s, Wing Family 

Program Coordinators, and designated commanders or their representatives to determine 

satisfaction of provided contract services. Survey results will be briefed to the Government POC 

NLT 150 days of contract award. 

 7.5. Program Documentation. Document all Yellow Ribbon Reintegration Program 

DCS support provided and provide synopsis to Government POC within the Monthly Report. 

Thorough and accurate task documentation will be maintained and will be provided to the 

Government upon request. 

 7.6. Standard Operating Procedures (SOP). In coordination with the Government, 

develop a Standard Operating Procedure document for use by assigned Contract Support Staff 

outlining all critical tasks required for the successful execution of the program. Provide draft to 

Government NLT 120 days after contract award. 

8.0. General Information. 

8.1. Travel Requirements. Some local and long distance travel is anticipated in support 

of providing support. The contract employee may be required to travel to other locations in 

support of tasks described in the PWS. Prior to incurring any travel expenses, contractor 

personnel must obtain written authorization from the government contracting officer, or 

designated official. The contractor shall be able to accommodate and respond to short notice 

travel requirements. Estimated travel requirements will be provided by the Government. Travel 

costs shall be reimbursed utilizing the Federal Travel Regulation and Joint Travel Regulations. 

Contractor travel must be approved by the COR, or designated official, prior to actual travel. 

Actual travel costs will be reimbursed on a cost basis upon receipt of the invoice and receipts 

turned into the appropriate Government official. 

 8.2. Reimbursable Expenses. When authorized, reimbursement expenses shall be paid 

by the Government with applicable receipts. 

8.3. Contractor Identification. Contractor employees working on government facilities 

or participating at government meetings shall wear identification badges distinguishing 

themselves as such. Contractor employees shall identify themselves as a contractor in meetings, 

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telephone conversations, written communication and work situations so that their actions cannot 

be construed as acts of a Government official. 

8.4. Security Requirements. The Contractor Employee is responsible for safeguarding 

information of a confidential or sensitive nature. Failure to safeguard any classified/privileged 

information which may involve the Contractor or the contractor’s personnel or which they may 

have access may subject the Contractor and/or the Contractor’s Employees to criminal liability 

under Title 18, section 793 and 7908 of the United States Code. Provisions of the Privacy Act 

apply to all records and reports maintained by the Contractor. All programs and materials 

developed at government expense during the course of this contract are the property of the 

government. Contractor personnel shall be required to obtain and maintain appropriate security 

badges and adhere to the installation security requirements. The performance of this requirement 

may require the Contractor access to classified information. Security will be in accordance with 

DD Form 254, Department of Defense Contract Security Classification Specification. Contractor 

personnel clearances shall be at least at the NAC level. The contractor shall submit and maintain 

a list of all contract employees to the COR designated in the Task Order. This list shall contain 

the full names, last four digits of their social security number, sex and date of birth. 

 8.5. Contractor Verification System (CVS). The contractor will provide the COR with 

employee information as required to process employee information into the CVS. All contractors 

will receive a Common Access Card processed through the CVS system. The COR at National 

Guard Bureau will be responsible to be the trusted agent for CVS actions on this contract. 

8.6. Organizational Conflicts of Interest. The contractor acknowledges that it is 

familiar with FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, and agrees to 

avoid, neutralize or mitigate such conflicts of interest in accordance with the principles set forth 

in the FAR. If performance of any portion of the PWS requires the contractor (to include 

subcontractors) to supply technical support related to systems or projects with which the 

contractor is already directly concerned, either by prime or subcontract, the contractor shall so 

immediately inform the Contracting Officer. The PWS may be withdrawn if a conflict is found. 

The Contractor shall not undertake performance of the PWS which requires it to supply technical 

support regarding such systems until the notice is given, and written consent to proceed is issued 

by the Contracting Officer. 

8.7. Normal Hours of Operation. Contractor personnel are expected to conform to 

customer agency normal operating hours. However, based upon command requirements flex 

hours are authorized to meet mission needs. There will be occasion to require nights and 

weekends. No overtime is authorized. In the event of a shutdown for any reason, the 

Government will not be liable for contractor’s costs incurred during this period. 

8.10. Holidays. The following federal holidays are observed by the Government and are 

normally closed for business: 

New Years Day 1 January 

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 Martin Luther King’s Birthday 3rd Monday in January 

Presidents Day 3rd Monday in February 

Memorial Day Last Monday in May 

 Forth of July 4 July 

Labor Day 1st Monday in September 

 Columbus Day 2nd Monday in October 

Veterans Day 11 November 

 Thanksgiving Day 4th Thursday in November 

Christmas 25 December

 Additional Federal Holidays

 as ordered by the President 

The contractor may chose to perform work on recognized holidays or outside normal duty hours, 

which shall be performed at no additional cost to the government. Prior notification to the COR 

shall be provided in writing. 

8.11 – Government-Furnished Equipment. The Government shall provide the 

following for the Contractor employees to perform their duties under this contract: workspace in 

a Government facility, telephone landline, office materials, mobile communications devices and 

services, laptop computers with all necessary software, e-mail, network, and internet 

communication services.

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Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY 

0001 Destination Government Destination Government 

0002 Destination Government Destination Government 

1001 Destination Government Destination Government 

1002 Destination Government Destination Government 

2001 Destination Government Destination Government 

2002 Destination Government Destination Government 

3001 Destination Government Destination Government 

3002 Destination Government Destination Government 

4001 Destination Government Destination Government 

4002 Destination Government Destination Government 

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Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC 

0001 POP 10-JUN-2009 TO

09-JUN-2010 

N/A SEE SCHEDULE

N/A

N/A AA N/A

FOB: Destination 

SCHED1 

0002 POP 10-JUN-2009 TO

09-JUN-2010 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

1001 POP 10-JUN-2010 TO

09-JUN-2011 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

1002 POP 10-JUN-2010 TO

09-JUN-2011 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

2001 POP 10-JUN-2011 TO

09-JUN-2012 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

2002 POP 10-JUN-2011 TO

09-JUN-2012 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

3001 POP 10-JUN-2012 TO

09-JUN-2013 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

3002 POP 10-JUN-2012 TO

09-JUN-2013 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

4001 POP 10-JUN-2013 TO

09-JUN-2014 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

4002 POP 10-JUN-2013 TO

09-JUN-2014 

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination 

SCHED1 

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Section G - Contract Administration Data

CONTRACT ADMIN

G1. CONTRACTING OFFICER (KO) INFORMATION 

G.1.1 KO Address.

National Guard Bureau Directorate of Acquisition (NGB-AQ) 

Suite 8300 Jefferson Plaza 1

1411 Jefferson Davis Highway

Arlington, VA 22202-3231 

Telephone: 703-607-2089

Fax: 703-607-1742

E-mail: 

Correspondence pertaining to the basic contract shall be directed to the above. 

G.2 CONTRACTOR’S CONTRACT MANAGER 

Upon award of the contract, the contractor shall identify a single point of contact for contract administration issues as 

the Contract Manager and an alternate to act in this person’s absence. (See Section C, Key Personnel). 

G.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR) DELEGATION AND AUTHORITY 

G.3.1 COR delegations will be identified in writing to the contractor. 

G.4 INVOICE SUBMISSION 

G.4.1 At this time Wide Area Work Flow (WAWF) is required for submission of invoices. Backup documentation 

(time cards, quality reports, etc.), shall be submitted in a Microsoft Excel, Word, or PDF format. The contractor 

shall render monthly itemized invoices, including backup documents, in arrears. 

G.6 POST AWARD ORIENTATION CONFERENCE 

6.1 Post-award orientation conference(s) may be scheduled within 30 days following contract award. Any such 

conference(s) will be conducted by the KO who is located at 1411 Jefferson Davis Hwy, Arlington, VA. 

 

6.2 The purpose of a conference will be to familiarize the contractor with: 

 Contract administration procedures, contract modifications, TOs, reports, invoicing, 

payment, etc. 

 Government ordering system and documents. 

 Contract clarifications. 

 Contract requirements and expectations, quantities, deliveries, service and supply response, and 

communications. 

 The conference(s) will be structured to achieve a clear and mutual understanding of all contractual 

administrative requirements and to identify any potential problem areas. All costs associated with the 

attendance at this conference shall be incidental to the contract and not separately billed. 

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G.7 PAST PERFORMANCE EVALUATION 

7.1 This contract is subject to a performance evaluation. Following the end of each contract period and at contract 

completion, a Government evaluation shall be forwarded to the contractor. The contractor may submit written 

comments, if any, within the time period specified in the evaluation transmittal. The contractor’s comments shall be 

considered in the issuance of the final evaluation document. Any disagreement between the parties regarding the 

evaluation shall be forwarded to the KO. The final evaluation of the contractor’s performance is the decision of the 

KO. A copy of the final performance evaluation report will be sent to the contractor and to the Government’s past 

performance database at www.ppirs.gov . 

G.8 CONTRACTOR VERIFICATION SYSTEM INFORMATION

G.8.1 Within 10 working days of an awarded contract the contractor must submit a list of employees to the COR 

who will be supporting the effort for input into the Contractor Verification System (CVS). The list shall include the 

employee’s full name, address, date of birth, social security number, and valid/current AKO email address. Once the 

COR inputs their data into the CVS they will receive a system generated email to visit the CVS website and verify 

and update their information. Within a few days after they complete the application (unless there are issues with 

their registration/NAC, etc.), they will be approved and will receive a second system generated email stating that 

their registration is complete. At that point they should visit the nearest CAC station for issuance of a CAC card. 

Failure to respond to the first system generated email within five working days will remove them from the system 

and they will need to resubmit their contact details (once they are input into the system any hard copy or electronic 

documentation will be shredded/deleted). 

ACCOUNTING AND APPROPRIATION DATA

AA: 5793840 589 41O6 114Q00 010000 59290 59220F 667100 F67100 

AMOUNT: $3,563,286.32 

CIN F9WFJS8295A000100001: $3,313,286.32 

CIN F9WFJS8295A000100002: $250,000.00 

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Section H - Special Contract Requirements

SPECIAL CONTRACT REQUIREMENTS

H-2 CONTRACT TYPE

This is a single-award contract utilizing a Firm Fixed Price (FFP) labor CLINs with Time & Materials CLINs for 

Travel. 

H-3 TRAINING

The Government’s policy is to select contractors for their knowledge and expertise in specific areas. Firms selected

to perform services usually are selected based on the education, experience, and training of the personnel they 

propose. Based on this policy, the Government does not intend to provide training to the contractor selected for 

award of this contract except as provided below:

(a) The Government will provide training on “NG-specific” systems on a “no-fee basis” when authorized in 

writing by the Contracting Officer.

(b) All contractor personnel with access to Government systems must successfully pass the NG information 

system security training before gaining access to an NG system and must successfully complete recurring 

information system security training as prescribed.

(c) The NG may provide other training on a space available basis when the contractor agrees to reimburse the 

Government.

(d) On a limited basis, the NG may pay for training when it is deemed appropriate to do so and when 

authorized in writing by the Contracting Officer.

H-4 CONTRACTOR/GOVERNMENT PROVISION OF CONSUMABLE SUPPLIES

The Government shall provide consumable supplies for on-site contractor use as required in the daily operation of, 

performance of, or in support of this contract.

H-5 ORGANIZATIONAL CONFLICT OF INTEREST – GENERAL

(a) The contractor warrants that, to the best of its knowledge and belief, there are no relevant facts or 

circumstances, which would give rise to an organizational conflict of interest, as defined in FAR Subpart 

9.5, or that the contractor has disclosed all such relevant information.

(b) The contractor agrees that if an actual or potential organizational conflict of interest is discovered after 

award, the contractor shall make a full disclosure in writing to the Contracting Officer. This disclosure shall 

include a description of actions which the contractor has taken or proposes to take to avoid or mitigate the 

actual or potential conflict.

(c) If the contractor was aware of a potential organizational conflict of interest prior to award or discovered an 

actual or potential conflict after award and did not disclose or misrepresented relevant information to the 

Contracting Officer, the Government may terminate the contract or contract for cause.

(d) The contractor shall insert the substance of this clause, including this paragraph (d), in all subcontracts.

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H-6 PERFORMANCE-BASED SERVICES CONTRACTING

Pursuant to Federal Acquisition Regulation (FAR) Subpart 37.6, performance-based contracting (PBSC) techniques 

shall be applied to all aspects of this contract to the maximum extent practicable.

H-7 PERFORMANCE ASSESSMENT REPORT

Under government contracting regulations, past performance evaluations are required for each service contract in 

excess of $1,000,000. As a minimum, a Performance Assessment Report (PAR) will be prepared on the contractor’s 

performance at the end of the base period for this contract and subsequent to the completion of any exercised option 

periods. The development of the report is a joint responsibility of the Contracting Officer and the assessing official 

(typically the COR). The performance evaluation may be used to support future government contract awards and is 

considered "Source Selection Sensitive". Only authorized government personnel and the contractor will have access 

to the evaluation information. The data contained in the report will be entered into the Contractor Performance 

Assessment Reporting System (CPARS, formerly PPIMS). CPARS is the Army’s central repository for past 

performance information and is available for use by authorized government personnel in making source selection 

decisions. 

H-8 ADVERTISING OF AWARD

The contractor shall not allow the existence of this contract or the names, phone numbers, or other personal information 

or images of Government employees involved in this contract, to be used for publicity or advertising purposes. Further, 

no article, book, pamphlet, recording, broadcast, speech, television appearance, diagrams/drawings, and/or film (which 

the above list is not limited to) concerning any aspect of work performed under this contract shall be published or 

disseminated through any media without the prior written authorization of the Contracting Officer and the NG 

COR/COTR. 

These obligations do not cease upon the expiration or termination of this contract. The contractor shall include the 

substance of this provision in all contracts of employment and in all subcontracts hereunder.

H-9 INFORMATION TECHNOLOGY ACCESSIBILITY FOR PERSONS WITH DISABILITIES

All contractor provided services and Electronic Information Technology (EIT) delivered as result of this contract 

shall comply with accessibility standards in accordance with Federal Information Technology Accessibility as 

required by Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended. Information about the Section 508 

Electronic and Information Technology Accessibility Standards may be obtained via the Web at the following URL: 

www.Section508.gov. 

H-10. ACCOUNTING FOR CONTRACT SERVICES:

The Secretary of the Army has implemented Accounting for Contract Services. This initiative has been put in place 

to obtain better visibility of the contractor service workforce. The Assistant Secretary of the Army (Manpower and 

Reserve Affairs) and the Assistant Secretary of the Army (Acquisition, Logistics and Technology) have implemented 

guidance to comply with this DoD Business Initiative Council (BIC) sponsored initiative. These contract reporting 

requirements are mandatory. By acceptance of this contract and performance under this contract, the contractor 

agrees to comply with these reporting requirements.

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure 

Army data collection site [Contractor Manpower Reporting (CMR) System] where the contractor will report ALL 

contractor manpower (including sub-contractor manpower) required for performance of this contract. The contractor 

is required to completely fill in all the information in the format using the following web address:

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 https://contractormanpower.army.pentagon mil 

The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Technical 

Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates 

covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor 

employee entering data; (5) Estimated direct labor hours (including sub-contractors); (6) Estimated direct labor 

dollars paid this reporting period (including sub-contractors); (7) Total payments (including sub-contractors); (8) 

Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC 

for each sub-contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the 

Unit Identification Code (UIC) for the Army Requiring Activity (National Guard Bureau UIC is W00QFF); (11) 

Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and 

nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) 

Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor 

employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also 

provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be 

the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be 

reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server 

or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor's 

systems to the secure web site without the need for separate data entries for each required data element at the web 

site. The specific formats for the XML direct transfer may be downloaded from the web site.

H-11 GENERAL INVOICE PREPARATION & SUBMITTAL INSTRUCTIONS:

a. An invoice is a written and/or electronic request for payment under the contract for supplies delivered 

or for services rendered. In order to be proper, an invoice must include, as applicable, the following:

i. Name and address of the contractor

ii. Invoice Date

iii. Contract Number, or other authorization for supplies delivered or services performed 

(including order number and contract line item number)

iv. Name and address of contractor official to who payment is to be sent (must be the same as that 

in the contract or on a proper notice of assignment)

v. Name (where practical), title, phone number and mailing address of person to notified in the 

event of a defective invoice.

vi. Any other information or documentation required by other requirements of the contract (such 

as evidence of shipment)

b. Invoices should match terms and CLIN structure of the contract for ease of payment by Defense 

Finance and Accounting Service (DFAS).

c. Invoices shall be processed for approval and payment within 5 working days of the completion of 

work.

d. Receipt of payments by a representative of the contractor’s designated bank shall constitute a full 

accord and satisfaction of the Government’s obligation under the contract to the extent of the amount of 

the payment made.

e. This contract requires invoice submittal in accordance with Wide Area Workflow (WAWF). Submit 

one electronic original of all invoices to DFAS. IMPORTANT: DFAS must receive electronic 

submittal from the contractor in compliance with DFARS 252.232-7003. The COR(s) will certify all 

invoices for payment. For payment inquiries after submittal, please contact the DFAS Customer 

Service Desk or visit the Vendor Pay Inquiry System at the following web address: 

http://www.dfas mil/money/vendor/ 

H-12. WIDE AREA WORKFLOW INVOICE INSTRUCTIONS:

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Contractor shall submit payment request using the following method(s) as mutually agreed to by 

the Contractor, the Contracting Officer, the contract administration office, and the payment 

office.

 Wide Area Workflow (WAWF) (see instructions below) 

 Web Invoicing System (WInS)(https://ecweb.dfas.mil) 

 American National Standards Institute (ANSI) X.12 electronic data interchange (EDI) 

formats (http://www.X12.org and http://www.dfas.mil/ecedi) 

 Other (please specify)____________________________________ 

DFAS POC: DFAS COLUMBUS

WAWF is the preferred method to electronically process vendor request for payment. This 

application allows DOD vendors to submit and track Invoices and Receipt/Acceptance 

documents electronically. Contractors electing to use WAWF shall (i) register to use WAWF at 

https://wawf.eb.mil and (ii) ensure an electronic business point of contact (POC) is designated 

in the Central Contractor Registration site at http://www.ccr.gov within ten (10) calendar days 

after award of this contract/order. 

Questions concerning payments should be directed to the Defense Finance and Accounting 

Service (DFAS) DFAS COLUMBUS. Please have your purchase order/contract number ready 

when calling about payments. 

You can easily access payment and receipt information using the DFAS web site at 

http://www.dfas.mil/contractorpay.html . Your purchase order/contract number or invoice 

number will be required to inquire about the status of your payment. 

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Section I - Contract Clauses 

CLAUSES INCORPORATED BY REFERENCE

252.232-7003 Electronic Submission of Payment Requests and Receiving 

Reports 

MAR 2008 

 

CLAUSES INCORPORATED BY FULL TEXT

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the 

contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary 

of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder 

shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor 

within 30 days.

(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; 

provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days 

before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 

Years. 

(End of clause)

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Section J - List of Documents, Exhibits and Other Attachments

ATTACHMENTS

STATE LOCATIONS

Attachment – State Locations 

ST Address

AK Fort Richardson, AK 99505

AL Montgomery, AL 36109-

0711 ATTN: ALJF-TAG

AR North Little Rock, AR 

72199-9600

AZ Phoenix, AZ 85008-3495

CA Sacramento, CA 95826-

9101

CO Centennial, CO 80112-6703

CT Hartford, CT 06105-3795

DC Washington, DC 20003-

1719

DE Wilmington, DE 19808-

2192

FL St. Augustine, Florida 

32084

GA Ellenwood, GA 30294 

GU Barrigada, Guam 96913-

4421

HI Honolulu, HI 96816-4495

IA Johnston, Iowa 50131-1824

ID Boise, ID 83705

IL Springfield, IL 62702-2399

IN Indianapolis, IN 46241-4839

KS Topeka, KS 66611

KY Frankfort, KY 40601

LA Pineville, LA 71360

MA Milford, MA 01757

MD Baltimore MD 21201

ME Augusta, Maine 04333-

0034

MI Lansing, MI 48906

MN St. Paul, MN 55155-2098

MO Jefferson City, MO 65101

MS Jackson, MS 39202

MT Fort Harrison, MT 59636-

4789

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NC Raleigh, NC 27607-6410

ND Bismarck, ND 58506-5512

NE Lincoln, NE 68508 

NH Concord, NH 03301-5653

NJ Ft. Dix, NJ 08640-7600

NM Santa Fe, NM 87505

NV Carson City, Nevada 89701

NY Latham, NY 12110-2224

OH Columbus, OH 43235-2789

OK Oklahoma City, OK 73111-

4398

OR Salem, OR 97309

PA Annville, PA 17003-5003

PR SAN JUAN PR 00902-3786

RI Cranston, RI 02920-3097

SC Columbia, SC 29201

SD Rapid City, SD 57702-8186

TN Nashville, Tennessee 

37204-1502

TX Austin, TX 78703-2210

UT Draper, UT 84020

VA Blackstone, VA 23825

VI Christiansted, VI 00820-

4354

VT Colchester, VT 05446-3099

WA Tacoma, WA 98430

WI Madison, WI 53704

WV Charleston, WV 25311

WY Cheyenne, WY 82009-3320

All NGB 

Positions

Arlington, VA 22204

FOIA Requested Record #J-11-0036 

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