III 

116TH CONGRESS 

2D SESSION S. RES. 576 

Recognizing the essential role of public safety telecommunicators in emergency 

response and the important work performed by public safety telecommunicators to protect the public and police, fire, and emergency medical 

officials during emergencies, such as the Coronavirus Disease 2019 

(COVID–19) pandemic. 

IN THE SENATE OF THE UNITED STATES 

MAY 13, 2020 

Ms. KLOBUCHAR (for herself and Mr. BURR) submitted the following resolution; which was referred to the Committee on Homeland Security and 

Governmental Affairs 

RESOLUTION 

Recognizing the essential role of public safety telecommunicators in emergency response and the important work performed by public safety telecommunicators to protect 

the public and police, fire, and emergency medical officials during emergencies, such as the Coronavirus Disease 2019 (COVID–19) pandemic. 

Whereas public safety telecommunicators play a critical role 

in emergency response; 

Whereas the work performed by public safety telecommunicators goes far beyond merely relaying information between 

the public and first responders; 


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•SRES 576 IS 

Whereas, when responding to reports of missing, abducted, 

and sexually exploited children, the information obtained 

and actions taken by public safety telecommunicators 

form the foundation for an effective response; 

Whereas the first contact that a hostage taker or a suicidal 

person makes when that person calls 9–1–1 is with a 

public safety telecommunicator, whose negotiation skills 

can prevent the situation from getting worse; 

Whereas, during active shooter incidents, public safety telecommunicators coach callers through first aid and give 

advice to prevent further harm, all while collecting vital 

information to provide situational awareness for responding officers; 

Whereas the work of public safety telecommunicators comes 

with an extreme emotional and physical impact that is 

compounded by long hours and the around-the-clock nature of the job; 

Whereas public safety telecommunicators should be recognized by all levels of government for the lifesaving and 

protective nature of the work that public safety telecommunicators perform; and 

Whereas major emergencies, such as the Coronavirus Disease 

2019 (COVID–19) pandemic, highlight the dedication of 

public safety telecommunicators and the important work 

performed by public safety telecommunicators to protect 

the public and police, fire, and emergency medical officials: Now, therefore, be it 

1 Resolved, That the Senate— 

2 (1) honors and recognizes the important and 

3 lifesaving contributions of public safety telecommuVerDate Sep 11 2014 23:41 May 13, 2020 Jkt 099200 PO 00000 Frm 00002 Fmt 6652 Sfmt 6201 E:\BILLS\SR576.IS SR576

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•SRES 576 IS 

1 nicators and other public safety communications 

2 professionals across the United States; and 

3 (2) encourages the people of the United States 

4 to remember the value of the work performed by 

5 public safety telecommunicators and other public 

6 safety communications professionals. 

Æ 


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