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[Federal Register Volume 79, Number 171 (Thursday, September 4, 2014)]
[Notices]
[Pages 52638-52639]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-21112]

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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No: CFPB-2014-0021]

Agency Information Collection Activities: Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Consumer Financial Protection Bureau (CFPB) is proposing a new 
information collection titled, ``Financial Coaching Program for 
Veterans and Low-income Consumers''.

DATES: Written comments are encouraged and must be received on or 
before November 3, 2014 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     Mail: Consumer Financial Protection Bureau (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552.
     Hand Delivery/Courier: Consumer Financial Protection 
Bureau (Attention: PRA Office), 1275 First Street NE., Washington, DC 
20002.

Please note that comments submitted by fax or email and those submitted 
after the comment period will not be accepted. In general, all comments 
received will be posted without change to regulations.gov, including 
any personal information provided. Sensitive personal information, such 
as account numbers or social security numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at 
www.regulations.gov. Requests for additional information should be 
directed to the Consumer Financial Protection Bureau, (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552, (202) 435-9575, or 
email: PRA@cfpb.gov. Please do not submit comments to this mailbox.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Financial Coaching Program for Veterans and 
Low-income Consumers.
    OMB Control Number: 3170-XXXX.
    Type of Review: New collection (Request for a new OMB control 
number).
    Affected Public: Individuals.
    Estimated Number of Respondents: 10,000.
    Estimated Total Annual Burden Hours: 3,792.
    Abstract: Beginning in late 2014, CFPB will launch a Financial 
Coaching project to provide direct financial coaching services to 
transitioning veterans and economically vulnerable consumers 
nationwide. Over three years, it is estimated that tens of thousands of 
consumers will be served. In order for CFPB to understand whether the 
program is effective and for the financial coaches to be able to 
deliver efficient services and track clients over time, CFPB will need 
to take steps to evaluate the program. This will include a process 
evaluation to examine program implementation and an outcomes evaluation 
to examine program effects on clients. The process and outcome 
evaluations will involve three key data collection efforts: 
Administrative data collected about clients by financial coaches for 
programmatic purposes; interview data collected by evaluators from key 
informants such as coaching clients, financial coaches and program 
administrators; and self-reported survey data from coaches and coaching 
clients. The information to be collected from clients will likely 
include a combination of personal information (basic contact and 
demographic information), performance metrics (outputs), client-level 
outcomes (progress towards financial goals or other relevant outcomes) 
and programmatic and organizational outcomes.
    Request for Comments: Comments are invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the Bureau, including whether the information will 
have practical utility; (b) The accuracy of the Bureau's estimate of 
the burden of the collection of information, including the validity of 
the methods and the assumptions used; (c) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) Ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques

[[Page 52639]]

or other forms of information technology. Comments submitted in 
response to this notice will be summarized and/or included in the 
request for Office of Management and Budget approval. All comments will 
become a matter of public record.

    Dated: August 19, 2014.
Ashwin Vasan,
Chief Information Officer, Bureau of Consumer Financial Protection.
[FR Doc. 2014-21112 Filed 9-3-14; 8:45 am]
BILLING CODE 4810-AM-P
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