[Federal Register Volume 87, Number 15 (Monday, January 24, 2022)]
[Notices]
[Pages 3546-3547]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-01263]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

[60Day-22-22BU; Docket No. CDC-2022-0006]


Proposed Data Collection Submitted for Public Comment and 
Recommendations

AGENCY: Centers for Disease Control and Prevention (CDC), Department of 
Health and Human Services (HHS).

ACTION: Notice with comment period.

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SUMMARY: The Centers for Disease Control and Prevention (CDC), as part 
of its continuing effort to reduce public burden and maximize the 
utility of government information, invites the general public and other 
federal agencies the opportunity to comment on a proposed and/or 
continuing information collection, as required by the Paperwork 
Reduction Act of 1995. This notice invites comment on a proposed 
information collection project titled Year 7 (2022) Customer Service 
Satisfaction Survey for the CDC Antibiotic Resistance (AR) Isolate 
Bank. The proposed information collection project aims to collect 
customer service satisfaction data from AR Isolate Bank users and will 
be used to make improvements to the tool for future years.

DATES: CDC must receive written comments on or before March 25, 2022.

ADDRESSES: You may submit comments, identified by Docket No. CDC-2022-
0006 by any of the following methods:

[[Page 3547]]

    <bullet> Federal eRulemaking Portal: Regulations.gov. Follow the 
instructions for submitting comments.
    <bullet> Mail: Jeffrey M. Zirger, Information Collection Review 
Office, Centers for Disease Control and Prevention, 1600 Clifton Road 
NE, MS H21-8, Atlanta, Georgia 30329.
    Instructions: All submissions received must include the agency name 
and Docket Number. CDC will post, without change, all relevant comments 
to Regulations.gov.

    Please note:  Submit all comments through the Federal 
eRulemaking portal (regulations.gov) or by U.S. mail to the address 
listed above.


FOR FURTHER INFORMATION CONTACT: To request more information on the 
proposed project or to obtain a copy of the information collection plan 
and instruments, contact Jeffrey M. Zirger, Information Collection 
Review Office, Centers for Disease Control and Prevention, 1600 Clifton 
Road NE, MS H21-8, Atlanta, Georgia 30329; phone: 404-639-7570; Email: 
<a href="/cdn-cgi/l/email-protection#89e6e4ebc9eaedeaa7eee6ff"><span class="__cf_email__" data-cfemail="b6d9dbd4f6d5d2d598d1d9c0">[email protected]</span></a>.

SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995 
(PRA) (44 U.S.C. 3501-3520), federal agencies must obtain approval from 
the Office of Management and Budget (OMB) for each collection of 
information they conduct or sponsor. In addition, the PRA also requires 
federal agencies to provide a 60-day notice in the Federal Register 
concerning each proposed collection of information, including each new 
proposed collection, each proposed extension of existing collection of 
information, and each reinstatement of previously approved information 
collection before submitting the collection to the OMB for approval. To 
comply with this requirement, we are publishing this notice of a 
proposed data collection as described below.
    The OMB is particularly interested in comments that will help:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected;
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses; and
    5. Assess information collection costs.

Proposed Project

    Year 7 (2022) Customer Satisfaction Survey for the CDC Antibiotic 
Resistant Isolate Bank--New--National Center for Emerging and Zoonotic 
Infectious Diseases (NCEZID), Centers for Disease Control and 
Prevention (CDC).

Background and Brief Description

    The CDC AR Isolate Bank Customer Satisfaction Survey will capture 
feedback regarding ease of use, product quality, and expectations for 
future panels from AR Isolate Bank customers. This survey comes six 
years after the AR Isolate Bank launched. Since the first satisfaction 
survey, the Bank's customer base has more than tripled and represents 
an even more diverse set of users. Results may inform additional new 
features and/or isolates to meet these news users' needs and may also 
provide insight for success stories. Results from the Year 7 survey 
will be compared to the previous year's results to better determine how 
each sector is utilizing CDC's isolates, assess how well the customer 
needs have been met, and establish areas for future improvement. Survey 
results from previous years have informed upgrades to the Bank's web 
interface and have aided in streamlining the ordering process. Feedback 
will be used as CDC works to continually improve the Bank's web 
interface and customer engagement process.
    Respondents will be those who have received orders from the AR 
Isolate Bank, and represent laboratorians and researchers at academic 
research institutions, device and drug manufacturers, hospitals and 
clinics, state and local health departments, and other U.S. federal 
agencies. CDC requests OMB approval for an estimated 117 burden hours 
annually. There are no costs to respondents other than their time to 
participate.

                                                            Estimated Annualized Burden Hours
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                                                                                                             Number of    Average burden
              Type of respondents                               Form name                    Number of     responses per   per response    Total burden
                                                                                            respondents     respondent      (in hours)      (in hours)
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CDC's AR Isolate Bank customers................  Year 7 (2022) Customer Service                      700               1           10/60             117
                                                  Satisfaction Survey for the CDC
                                                  Antibiotic Resistance (AR) Isolate
                                                  Bank.
                                                                                         ---------------------------------------------------------------
    Total......................................  .......................................  ..............  ..............  ..............             117
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Jeffrey M. Zirger,
Lead, Information Collection Review Office, Office of Scientific 
Integrity, Office of Science, Centers for Disease Control and 
Prevention.
[FR Doc. 2022-01263 Filed 1-21-22; 8:45 am]
BILLING CODE 4163-18-P


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