[Federal Register Volume 87, Number 7 (Tuesday, January 11, 2022)]
[Notices]
[Pages 1444-1445]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-00340]


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POSTAL REGULATORY COMMISSION

[Docket No. ACR2021; Order No. 6082]


Postal Service Performance Report and Performance Plan

AGENCY: Postal Regulatory Commission.

ACTION: Notice.

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SUMMARY: On December 29, 2021, the Postal Service filed the FY 2021 
Performance Report and FY 2022 Performance Plan with its FY 2021 Annual 
Compliance Report. This notice informs the public of the filing, 
invites public comment, and takes other administrative steps.

DATES: Comments are due: March 1, 2022. Reply Comments are due: March 
15, 2022.

ADDRESSES: Submit comments electronically via the Commission's Filing 
Online system at http://www.prc.gov. Those who cannot submit comments 
electronically should contact the person identified in the FOR FURTHER 
INFORMATION CONTACT section by

[[Page 1445]]

telephone for advice on filing alternatives.

FOR FURTHER INFORMATION CONTACT: David A. Trissell, General Counsel, at 
202-789-6820.

SUPPLEMENTARY INFORMATION:

Table of Contents

I. Introduction
II. Request for Comments
III. Ordering Paragraphs

I. Introduction

    Each year the Postal Service must submit to the Commission its most 
recent annual performance plan and annual performance report. 39 U.S.C. 
3652(g). On December 29, 2021, the Postal Service filed its FY 2021 
Annual Report to Congress in Docket No. ACR2021.\1\ The FY 2021 Annual 
Report includes the Postal Service's FY 2021 annual performance report 
(FY 2021 Report) and FY 2022 annual performance plan (FY 2022 Plan). FY 
2021 Annual Report at 32-53.
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    \1\ United States Postal Service Fiscal Year 2021 Annual Report 
to Congress, Library Reference USPS-FY21-17, December 29, 2021, 
folder ``USPS-FY21-17'' folder ``FY21.17.Annual.Report'' file ``FY 
2021 Annual Report to Congress.pdf'' (FY 2021 Annual Report).
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    The FY 2022 Plan reviews the Postal Service's plans for FY 2022. 
The FY 2021 Report discusses the Postal Service's progress during FY 
2021 toward its four performance goals:

<bullet> High-Quality Service
<bullet> Excellent Customer Experiences
<bullet> Safe Workplace and Engaged Workforce
<bullet> Financial Health

    Each year, the Commission must evaluate whether the Postal Service 
met the performance goals established in the annual performance plan 
and annual performance report. 39 U.S.C. 3653(d). The Commission may 
also ``provide recommendations to the Postal Service related to the 
protection or promotion of public policy objectives set out in'' title 
39. Id.
    Since Docket No. ACR2013, the Commission has evaluated whether the 
Postal Service met its performance goals in reports separate from the 
Annual Compliance Determination.\2\ The Commission continues this 
current practice to provide a more in-depth analysis of the Postal 
Service's progress toward meeting its performance goals and plans to 
improve performance in future years. To facilitate this review, the 
Commission invites public comment on the following issues:
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    \2\ See Docket No. ACR2013, Postal Regulatory Commission, Review 
of Postal Service FY 2013 Performance Report and FY 2014 Performance 
Plan, July 7, 2014; Docket No. ACR2014, Postal Regulatory 
Commission, Analysis of the Postal Service's FY 2014 Program 
Performance Report and FY 2015 Performance Plan, July 7, 2015; 
Docket No. ACR2015, Postal Regulatory Commission, Analysis of the 
Postal Service's FY 2015 Annual Performance Report and FY 2016 
Performance Plan, May 4, 2016; Docket No. ACR2016, Postal Regulatory 
Commission, Analysis of the Postal Service's FY 2016 Annual 
Performance Report and FY 2017 Performance Plan, April 27, 2017; 
Docket No. ACR2017, Postal Regulatory Commission, Analysis of the 
Postal Service's FY 2017 Annual Performance Report and FY 2018 
Performance Plan, April 26, 2018; Docket No. ACR2018, Postal 
Regulatory Commission, Analysis of the Postal Service's FY 2018 
Annual Performance Report and FY 2019 Performance Plan, May 13, 
2019; Docket No. ACR2019, Postal Regulatory Commission, Analysis of 
the Postal Service's FY 2019 Annual Performance Report and FY 2021 
Performance Plan, June 1, 2021; Docket No. ACR2020, Postal 
Regulatory Commission, Analysis of the Postal Service's FY 2020 
Annual Performance Report and FY 2021 Performance Plan, June 2, 
2021.
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    <bullet> Did the Postal Service meet its performance goals in FY 
2021?
    <bullet> Do the FY 2021 Report and the FY 2022 Plan meet applicable 
statutory requirements, including 39 U.S.C. 2803 and 2804?
    <bullet> What recommendations should the Commission provide to the 
Postal Service that relate to protecting or promoting public policy 
objectives in title 39?
    <bullet> For the Excellent Customer Experience performance goal, 
are there any customer experience (CX) metrics the Postal Service 
should add to measure CX? \3\
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    \3\ In FY 2021, the Postal Service measured CX based on surveys 
of residential, small/medium business, and large business customers. 
See Docket No. ACR2021, Library Reference USPS-FY21-38, December 29, 
2021.
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    <bullet> What recommendations or observations should the Commission 
make concerning the Postal Service's strategic initiatives? \4\
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    \4\ See FY 2021 Annual Report at 52-53.
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    <bullet> What other matters are relevant to the Commission's 
analysis of the FY 2021 Report and the FY 2022 Plan under 39 U.S.C. 
3653(d)?

II. Request for Comments

    Comments by interested persons are due no later than March 1, 2022. 
Reply comments are due no later than March 15, 2022. Pursuant to 39 
U.S.C. 505, Katalin K. Clendenin is appointed to serve as Public 
Representative to represent the interests of the general public in this 
proceeding with respect to issues related to the Commission's analysis 
of the FY 2021 Report and the FY 2022 Plan.

III. Ordering Paragraphs

    It is ordered:
    1. The Commission invites public comment on the Postal Service's FY 
2021 Report and FY 2022 Plan.
    2. Pursuant to 39 U.S.C. 505, the Commission appoints Katalin K. 
Clendenin to serve as Public Representative to represent the interests 
of the general public in this proceeding with respect to issues related 
to the Commission's analysis of the FY 2021 Report and the FY 2022 
Plan.
    3. Comments are due no later than March 1, 2022.
    4. Reply comments are due no later than March 15, 2022.
    5. The Secretary shall arrange for publication of this Order in the 
Federal Register.

    By the Commission.
Erica A. Barker,
Secretary.
[FR Doc. 2022-00340 Filed 1-10-22; 8:45 am]
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