19286 Federal Register / Vol. 80, No. 69 / Friday, April 10, 2015 / Notices 

the Workgroup to plan development of 

a new initiative pursuant to the 

Council’s Fishery Ecosystem Plan. The 

Council adopted this initiative, the 

Coordinated Ecosystem Indicator 

Review Initiative, at its March 2015 

meeting. The Council requested the 

EWG, in concert with the Scientific and 

Statistical Committee’s EcosystemBased Fishery Management 

Subcommittee and NMFS’s Integrated 

Ecosystem Assessment Team, to 

evaluate ecosystem indicators presented 

in the Annual State of the California 

Current Ecosystem Report, identify 

potential new indicators, and coordinate 

review of indicators by the Pacific 

Council’s other advisory bodies. The 

EWG is expected to report back to the 

Pacific Council with a workload 

assessment and timeline later this year. 

Related matters stemming from the 

Pacific Council’s assignment also may 

be discussed. Public comment will be 

taken at the discretion of the EWG 

Chair. 

Although non-emergency issues not 

contained in the meeting agenda may be 

discussed, those issues may not be the 

subject of formal action during this 

meeting. Action will be restricted to 

those issues specifically listed in this 

document and any issues arising after 

publication of this document that 

require emergency action under section 

305(c) of the Magnuson-Stevens Fishery 

Conservation and Management Act, 

provided the public has been notified of 

the intent to take final action to address 

the emergency. 

Special Accommodations 

The meeting is physically accessible 

to people with disabilities. Requests for 

sign language interpretation or other 

auxiliary aids should be directed to Mr. 

Kris Kleinschmidt at (503) 820–2425 at 

least 5 days prior to the meeting date. 

Dated: April 7, 2015. 

Tracey L. Thompson, 

Acting Deputy Director, Office of Sustainable 

Fisheries, National Marine Fisheries Service. 

[FR Doc. 2015–08269 Filed 4–9–15; 8:45 am] 

BILLING CODE 3510–22–P 

DEPARTMENT OF COMMERCE 

Patent and Trademark Office 

Clearance for the Collection of 

Qualitative Feedback on Agency 

Service Delivery 

ACTION: Proposed collection; comment 

request. 

SUMMARY: The United States Patent and 

Trademark Office (USPTO), as part of its 

continuing effort to reduce paperwork 

and respondent burden, invites the 

general public and other Federal 

agencies to comment on the Clearance 

for the Collection of Qualitative 

Feedback on Agency Service Delivery, 

as required by the Paperwork Reduction 

Act of 1995, Public Law 104–13 (44 

U.S.C. 3506(c)(2)(A)). 

DATES: Written comments must be 

submitted on or before June 9, 2015. 

ADDRESSES: You may submit comments 

by any of the following methods: 

• Email: InformationCollection@

uspto.gov. Include ‘‘0651–New: Generic 

Clearance comment’’ in the subject line 

of the message. 

• Federal Rulemaking Portal: http://

www.regulations.gov. 

• Mail: Marcie Lovett, Records 

Management Division Director, Office of 

the Chief Information Officer, United 

States Patent and Trademark Office, 

P.O. Box 1450, Alexandria, VA 22313– 

1450. 

FOR FURTHER INFORMATION CONTACT: 

Requests for additional information 

should be directed to Marcie Lovett, 

Records Management Division Director, 

Office of the Chief Information Officer, 

United States Patent and Trademark 

Office, P.O. Box 1450, Alexandria, VA 

22313–1450; by telephone at 571–272– 

8123; or by email to Marcie.Lovett@

uspto.gov with ‘‘Paperwork’’ in the 

subject line. 

Additional information about this 

collection can be found at http://www.

reginfo.gov under ‘‘Information 

Collection Review.’’ 

SUPPLEMENTARY INFORMATION: 

I. Abstract 

Executive Order 12862 (http://

www.archives.gov/federal-register/

executive-orders/pdf/12862.pdf) directs 

Federal agencies to provide services to 

the public that matches or exceeds the 

best services available in the private 

sector. In order to work continuously to 

ensure that its programs are effective 

and meet its customers’ needs, the 

United States Patent and Trademark 

Office (hereafter ‘‘USPTO’’ or ‘‘the 

Agency’’) seeks to obtain OMB approval 

of a generic clearance to collect 

qualitative feedback on its service 

delivery. Qualitative feedback refers to 

information that provides useful 

insights on perceptions and opinions, 

but is not in the form of statistical 

surveys which yield quantitative results 

that can be generalized to the 

population of study. 

Collecting feedback will allow for the 

Agency to have a pulse on customer 

satisfaction and adjust where necessary 

to meet and exceed expectations. This 

feedback collection will provide for 

ongoing, collaborative, and actionable 

communication between the Agency 

and its customers and stakeholders. It 

also will enable the Agency to garner 

customer and stakeholder feedback in 

an efficient and timely manner, in 

accordance with the USPTO’s 

commitment to improving services. The 

information collected from Agency 

customers and stakeholders will help 

ensure users have an opportunity to 

convey their experience with USPTO 

programs. This collection will also 

provide insights into customer or 

stakeholder perceptions, experiences, 

and expectations, which will allow the 

Agency to focus attention on areas 

where communication, training, or 

changes in operations may be necessary. 

Improving Agency programs requires 

ongoing assessment. The Agency will 

collect, analyze, and interpret 

information gathered to identify 

strengths and weaknesses of current 

services. Based on feedback received, 

the Agency will identify operational 

changes needed to improve programs 

and services. The solicitation of 

feedback will target areas such as: 

timeliness, appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. The 

Agency is committed to hearing 

feedback from its customers. Responses 

will be assessed to identify service areas 

in need of improvement. If this 

information is not collected, then the 

Agency will miss opportunities to 

obtain vital feedback from its customers 

and stakeholders on ways to improve 

their program and services. 

The Agency will only submit a 

collection for approval under this 

generic clearance if it meets the 

following conditions: 

• The collection is voluntary; 

• The collection is low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the Federal 

Government; 

• The collection is noncontroversial 

and does not raise issues of concern to 

other Federal agencies; 

• Any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future; 

• Personally identifiable information 

(PII) is collected only to the extent 

necessary and is not retained; 

• Information gathered will only be 

used internally for general program and 

service improvement as well as program 

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Federal Register / Vol. 80, No. 69 / Friday, April 10, 2015 / Notices 19287 

administrative purposes, and is not 

intended for release outside the Agency; 

• Information gathered will not be 

used for the purpose of substantially 

informing influential policy decisions; 

and 

• Information gathered will yield 

qualitative information; the collections 

are not designed or expected to yield 

statistically reliable results nor used as 

though the results are generalizable to 

the population of study. 

As a general matter, these information 

collections will not result in any new 

system of records containing privacy 

information and will not ask questions 

of a sensitive nature. 

II. Method of Collection 

The USPTO uses surveys, focus 

groups, interviews, questionnaires, and 

usability testing to collect feedback from 

its customers. These may be conducted 

via telephone, through electronic 

means, or in person. The USPTO 

expects customers will respond to the 

questionnaires and surveys primarily 

through electronic means, and to the 

focus groups, interviews, and usability 

testing primarily in person. 

III. Data 

OMB Number: 0651—New. 

IC Instruments and Forms: The 

individual instruments in this 

collection, as well as their associated 

forms, are listed in the table below. 

Type of Review: New. 

Affected Public: Individuals and 

households; businesses or other forprofits; and not-for-profit institutions. 

Estimated Number of Respondents: 

27,900 responses per year. 

Estimated Time per Response: 

Between 5 minutes (0.08 hours) and 120 

minutes (2 hours), depending on the 

instruments used and the item being 

completed. 

Estimated Total Annual Respondent 

Burden Hours: 5,059 hours. 

Estimated Total Annual Respondent 

(Hourly) Cost Burden: $917,348.47. The 

USPTO expects that attorneys, 

paralegals and pro se applicants will 

complete these applications. The 

professional hourly rate for attorneys is 

$389, and the hourly rates for paralegals 

and pro se applicants are $125 and $30, 

respectively. The average of the 

combined respondent rate is $181.33. 

Using this blended hourly rate, the 

USPTO estimates that the total 

respondent cost burden for this 

collection is $917,348.47 per year. 

IC Number Information collection item 

Estimated time 

for response 

(minutes) 

Estimated 

annual 

responses 

Estimated 

annual 

burden hours 

Rate 

(S/hr) 

(a) (b) (a) x (b) = (c) 

1 .............................................................. Customer Surveys .................................. 5 20,000 1,667 $181.33 

2 .............................................................. Questionnaires/Customer Comment 

Cards/Complaint Forms.

5 300 25 181.33 

3 .............................................................. Focus Groups/Interviews ........................ 15 6,000 1,500 181.33 

4 .............................................................. Small Discussion Groups ....................... 120 600 1,200 181.33 

5 .............................................................. Usability Tests (In-person observation 

(i.e., Website/Software).

40 1,000 667 181.33 

Total (Three –Year Period) ............. ................................................................. ........................ 27,900 

(83,700) 

5,059 

(15,177) 

................

Estimated Total Annual (Non-hour) 

Respondent Cost Burden: There are no 

capital start-up, maintenance, postage, 

or recordkeeping costs associated with 

this information collection. 

IV. Request for Comments 

Comments are invited on: 

(a) Whether the proposed collection of 

information is necessary for the proper 

performance of the functions of the 

agency, including whether the 

information shall have practical utility; 

(b) the accuracy of the agency’s 

estimate of the burden (including hours 

and cost) of the proposed collection of 

information; 

(c) ways to enhance the quality, 

utility, and clarity of the information to 

be collected; and 

(d) ways to minimize the burden of 

the collection of information on 

respondents, e.g., the use of automated 

collection techniques or other forms of 

information technology. 

Comments submitted in response to 

this notice will be summarized or 

included in the request for OMB 

approval of this information collection; 

they also will become a matter of public 

record. 

Dated: April 1, 2015. 

Marcie Lovett, 

Records Management Division Director, 

USPTO, Office of the Chief Information 

Officer. 

[FR Doc. 2015–08262 Filed 4–9–15; 8:45 am] 

BILLING CODE 3510–16–P 

DEPARTMENT OF DEFENSE 

Office of the Secretary 

[Docket ID: DoD–2015–OS–0031] 

Privacy Act of 1974; System of 

Records 

AGENCY: Office of the Secretary of 

Defense, DoD. 

ACTION: Notice to alter a System of 

Records. 

SUMMARY: The Office of the Secretary of 

Defense proposes to alter a system of 

records, DMDC 12 DoD, entitled ‘‘Joint 

Personnel Adjudication System (JPAS)’’ 

in its inventory of record systems 

subject to the Privacy Act of 1974, as 

amended. This system is a DoD 

enterprise automated system for 

personnel security, providing a 

common, comprehensive medium to 

record, document, and identify 

personnel security actions within the 

Department including submitting 

adverse information, verification of 

clearance status (to include grants of 

interim clearances), requesting 

investigations, and supporting 

Continuous Evaluation activities. 

DATES: Comments will be accepted on or 

before May 11, 2015. This proposed 

action will be effective the date 

following the end of the comment 

period unless comments are received 

which result in a contrary 

determination. 

ADDRESSES: You may submit comments, 

identified by docket number and title, 

by any of the following methods: 

* Federal Rulemaking Portal: http://

www.regulations.gov. Follow the 

instructions for submitting comments. 

* Mail: Department of Defense, Office 

of the Deputy Chief Management 

Officer, Directorate of Oversight and 

mstockstill on DSK4VPTVN1PROD with NOTICES