@A330

SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

This page transmits Revision No.02 of Service Bulletin No.A330-56-3009

ADDITIONAL WORK

**CONF ALL

No additional work is required by this revision for aircraft modified by any previous issue.

REASON

Revision No. 02 issued to:

- change the compliance from recommended to mandatory

- revise the threshold

- to remove the spares inspection requirements

CHANGES

SUMMARY

REASON/DESCRIPTION/OPERATIONAL

CONSEQUENCES

REASON UPDATED R

GENERAL EVALUATION GENERAL EVALUATION TABLE UPDATED R

EFFECTIVITY OPERATOR LIST UPDATED R

APPENDICES APPENDICES UPDATED R

PLANNING INFORMATION

EFFECTIVITY EFFECTIVITY RELATED INFORMATION

UPDATED

R

Configuration definition

CONF 001 CONFIGURATION DEFINITION UPDATED R

REASON

Objective/Action OBJECTIVE/ACTION UPDATED R

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 1

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@A330

SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

COMPLIANCE

Classification CLASSIFICATION UPDATED R

Accomplishment Timescale ACCOMPLISHMENT TIMESCALE UPDATED R

MANPOWER MANPOWER UPDATED R

MATERIAL INFORMATION

MATERIAL - PRICE AND AVAILABILITY

Procurement Addresses PROCUREMENT ADDRESSES UPDATED R

Price and Availability PRICE AND AVAILABILITY UPDATED R

INDUSTRY SUPPORT INFORMATION INDUSTRY SUPPORT INFORMATION UPDATED R

ACCOMPLISHMENT INSTRUCTIONS

TASK 563009- 832-801-001-Inspection TASK SOLUTION UPDATED

CAUTION UPDATED

R

Subtask 563009-832-001-001 SUBTASK SOLUTION UPDATED

CAUTION UPDATED

R

TASK 563009- 833-801-001-Repair

Subtask 563009-960-001-001 SUBTASK SOLUTION UPDATED

NOTE UPDATED

R

Fig. A-FBBAA

Fig. A-FBBAA Sheet 01 SHEET UPDATED R

Appendix 01 : List of Windshield Serial Numbers

Appendix 02 : Inspection Report

APPENDIX CONTENT APPENDIX CONTENT UPDATED R

Appendix 03 : Inspection report

APPENDIX CONTENT APPENDIX CONTENT UPDATED R

FILLING INSTRUCTIONS

This Service Bulletin has been generated electronically and is reissued as a complete document.

Replace the complete document.

Put this Revision Transmittal Sheet in front of the Service Bulletin.

HISTORY OF PREVIOUS REVISIONS

Revision No. 01 issued to update the effectivity.

REVISION SEQUENCE

ORIGINAL: May 04/10

REVISION No. : 01 - Jan 27/11

REVISION No. : 02 - Feb 08/12

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 2

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@A330

SERVICE BULLETIN

SUMMARY

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

This summary is for information only and is not approved for modification of the aircraft.

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

**CONF ALL

MODIFICATIONS

None

REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES

Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise

phase leading in some cases to diversion.

Findings have shown that the cause of these events is the burning of the windshield connector terminal

block.

The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring

(ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the

Window Heat Computer (WHC).

This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully

(SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are

within affected batch and if yes the windshield shall be replaced.

Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical

connector and will ensure an effective windshield heating system.

GENERAL EVALUATION

EVALUATION TABLE

COMPLIANCE MANDATORY (1) CANCELS INSPECTION SB NO

POTENTIAL AD YES A/C OPERATION AFFECTED NO

RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO

COST SAVING NO ETOPS AFFECTED NO

STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED NO

NOTE (1): Service Bulletin must be accomplished.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 1

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@A330

SERVICE BULLETIN

SUMMARY

MATERIAL PRICE INFORMATION

MATERIAL PRICE INFORMATION TABLE

MATERIAL SET QTY PER

A/C

PRICE PER

A/C (USD)

MAIN PARTS

Equipment BFEA01 1 See SB Windshield

EFFECTIVITY

This Service Bulletin is applicable to this (these) operator(s) :

46W 78V 97X AAR AAW ACA ACI AEA AFL AFR AGC ALK ASY

AVA AZA BEC BEL BER BMA BTV CAL CCA CES CHH CPA CRK

CRL CSC CSN CYP DAH DAL DGA DLH EDW EIN ETD EVA FIN

FWI GFA GIA GRL HAL HDA HFY HVN IAC ISS IWD IYE JAI

JST KAL KFR KKK KLM MAS MAU MEA MON MSR OBS OHY OMA

PAL QAF QFA QTR RJA RSF RSY RYN SAA SAS SIA SVA SWR

TAM TAP TCX THA THY TSC UAE UAF USA VIR VKG VLK VOZ

XAX XLF

CONCURRENT REQUIREMENTS

None

REFERENCES / REPERCUSSIONS

TFU 30.42.00.008

OEB None

AOT None

SIL None

LINE MAINTENANCE AFFECTED No

LIFE LIMIT None

OTHER OIT 999.0051/09

NATURE OF THE WORK

AIRCRAFT YES

EQUIPMENT NO

HARD NO

SOFT NO

OBRM NO

MANPOWER

Task 563009-832-801-001: Inspection

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

Task 563009-833-801-001: Repair

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 2

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@A330

SERVICE BULLETIN

SUMMARY

APPENDICES

Appendix 01 : List of Windshield Serial Numbers

Appendix 02 : Inspection Report

Appendix 03 : Inspection report

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 3

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@A330

SERVICE BULLETIN

SUMMARY

**CONF ALL

AREAS TO BE INSPECTED

A

A

G_SB_563009_5_SAAA_01_01

3DG2

3DG1

Figure A-FSAAA - Sheet 01

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 4

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SERVICE BULLETIN

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the

property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with

any information contained in it. It is delivered on the express condition that said document and the

information contained in it shall be treated as confidential, shall not be used for any purpose other than

that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall

not be duplicated in any manner (except for the purposes of performing the tasks described hereunder

and provided that any recipient of such document shall comply with the conditions herein), without

AIRBUS prior written consent.

1. PLANNING INFORMATION

**CONF ALL

A. EFFECTIVITY

(1) Models

330-202 330-203 330-223 330-223F 330-243 330-243F 330-301 330-302

330-303 330-321 330-322 330-323 330-341 330-342 330-343

(2) Effectivity by MSN

0012 0017 0030 0037 0045 0050 0054-0055 0060 0062 0064-0067 0069-0073 0077

0082-0083 0086-0087 0095-0096 0098-0100 0102 0106-0107 0109-0113 0116

0118-0122 0127 0132 0138 0140 0143-0144 0148 0153 0155 0162 0165 0171-0172

0177 0181 0183-0184 0188-0189 0191 0195 0198 0200 0203 0205-0206 0209 0211

0219 0222-0224 0226 0229-0232 0234 0238 0240-0241 0244 0247-0251 0253-0256

0258-0259 0261-0262 0265-0267 0269 0271-0272 0275-0277 0279 0281 0283-0288

0290-0291 0293-0296 0299-0301 0303 0305-0306 0308-0309 0311-0317 0320

0322-0324 0326 0328 0330 0333-0334 0337-0340 0342-0346 0348-0351 0353

0356-0358 0361-0362 0364-0366 0368-0370 0372 0375 0380 0382 0384 0386

0388-0389 0392-0393 0396-0398 0400-0401 0403-0405 0407-0409 0412 0418-0423

0425 0427-0428 0432 0437 0439 0441 0443-0444 0448 0451-0452 0454-0456 0458

0461-0463 0465-0466 0469 0472-0473 0476-0477 0479-0481 0484 0486-0487

0489-0491 0493-0494 0496-0498 0500-0513 0515-0516 0518-0519 0521-0522

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

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@A330

SERVICE BULLETIN

0524-0527 0529-0530 0532-0533 0535-0536 0539 0542 0548-0553 0555 0558

0564-0565 0567-0568 0570-0571 0573-0574 0576 0578-0579 0581 0584 0587-0588

0591 0593 0595 0597 0600 0602-0603 0605 0607 0609-0610 0612 0614 0616 0618

0620-0621 0623 0625 0627 0629 0631-0638 0640-0642 0644-0645 0647-0650

0652-0659 0661-0667 0669-0671 0673-0676 0678-0680 0682-0684 0686-0688

0690-0693 0695-0697 0699-0701 0703-0705 0707-0709 0711-0714 0716-0718

0720-0722 0724-0726 0728-0730 0732-0735 0737-0739 0741-0743 0745-0747

0749-0752 0754-0756 0758-0760 0769-0770 0772-0774 0776-0778 0780-0782

0784-0786 0788-0789 0791-0792 0795-0797 0799 0801-0803 0805-0807 0809-0811

0813-0815 0817-0828 0830-0834 0836 0838-0843 0845 0847 0849-0855 0857-0863

0865-0869 0871 0873-0877 0879 0881-0885 0887-0893 0895-0896 0898-0901

0903-0909 0911 0913-0916 0918-0920 0922-0923 0925-0928 0930-0932 0934-0937

0939-0952 0954 0956-0959 0961-0971 0973-0980 0982-0986 0988-0992 0994-1004

1006-1016 1018-1023 1025-1026 1028-1029 1031-1039 1041-1049 1051-1055

1057-1063 1065-1067 1069-1078 1080-1082 1084-1090 1092-1101 1103-1108 1110

1112 1114-1116 1118 1120 1123-1124 1126-1127 1129-1133 1135-1138 1141 1143

1145-1151 1153 1155-1157 1159-1161 1163 1165 1167-1174 1177-1178 1181

1183-1184 1186-1193 1195-1196 1198-1206 1208-1241 1243-1252 1254-1256

1258-1272 1274-1275

(3) Effectivity by Operator

The Operator/MSN relationship is provided for information only and is correct at the time

of issue in accordance with the information available to AIRBUS. Any future changes

resulting from transfer of an aircraft from one operator to another will not be reflected in

this list unless the Service Bulletin is revised for another reason.

OPERATOR MSN

46W 0871 0925

78V 1033 1046 1248 1275

97X 1053

AAR 0640 0676 0708 0772 0803 0845 1001 1055 1151 1211

AAW 0999 1043

ACA 0277 0279 0284 0344 0400 0408 0412 0419

ACI 0507 0510

AEA 0461 0551 0597 0733 0745 0749 0814 0931 0950

AFL 0963 0973 1014 1045 1047 1058 1065 1072 1077 1103 1232 1247

1264 1270

AFR 0422 0443 0448 0458 0465 0481 0498 0500 0502 0503 0516 0519

0567 0584 0657

AGC 0324

ALK 0303 0306 0311 0313 0404 0627

ASY 0747 0951 0969 1036 1183

AVA 0948 0967 1009 1016 1073 1208 1224

AZA 0272 0339 1123 1135 1218 1225 1252

BEC 0863

BEL 0030 0037 0045 0082 0095 0229

BER 0120 0127 0288 0322 0403 0432 0444 0454 0469 0476 0493 0739

0828 0911

BMA 0398 0401

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

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@A330

SERVICE BULLETIN

OPERATOR MSN

BTV 0205 0330

CAL 0602 0607 0641 0671 0675 0691 0699 0707 0714 0725 0752 0769

0805 0823 0838 0861 0920 1177 1206 1215 1272

CCA 0750 0756 0759 0780 0785 0797 0810 0815 0839 0860 0867 0873

0884 0890 0903 0909 0930 0941 0944 0957 1087 1110 1130 1187

1199 1216 1237 1260

CES 0713 0720 0728 0732 0735 0773 0777 0781 0782 0791 0821 0830

0836 0851 0862 0866 0916 0928 0936 0942 1262 1267

CHH 0875 0881 0906 0919 0982 1159 1168 1178 1190 1255

CPA 0012 0017 0071 0102 0113 0118 0121 0155 0244 0386 0389 0393

0418 0420 0421 0423 0439 0539 0548 0565 0669 0673 0679 0776

0850 0855 0895 0915 0959 1163 1196 1222 1239

CRK 1031 1034 1039 1042 1051 1054 1059 1062 1115

CRL 0285 0320

CSC 1082 1138 1241

CSN 0649 0652 0656 0664 0818 0840 0879 0889 0908 0935 0937 0954

0958 0964 1096 1116 1129 1202 1220 1233 1244

CYP 0505 0526

DAH 0644 0647 0650 0653 0667

DAL 0524 0533 0542 0549 0552 0578 0588 0591 0609 0614 0618 0620

0621 0631 0633 0663 0674 0690 0718 0722 0778 0784 0796 0799

0806 0817 0827 0843 0857 0858 0859 0865

DGA 0240

DLH 0570 0576 0579 0629 0636 0642 0645 0648 0687 0701 0896 0905

0913 0922 0989

EDW 0291 1193

EIN 0269 0397 0841 0847 0985 1025 1106

ETD 0658 0688 0717 0724 0729 0730 0737 0788 0809 0824 0832 0852

0854 0868 0975 0991 1032 1070 1071 1081 1167 1205 1226 1245

EVA 0530 0535 0555 0573 0587 0634 0655 0661 0678 0693 0755 1254

1268 1274

FIN 0994 1007 1013 1023 1067 1078 1088 1173

FWI 0253 0758 0965 1021 1265

GFA 0276 0281 0286 0287 0334 0340 0527 0529 0532 0992

GIA 0138 0140 0144 0148 0153 0165 0988 1020 1028 1052 1184 1214

1261

GRL 0230

HAL 1104 1114 1171 1217 1259

HDA 0083 0099 0106 0109 0234 0405 0479 0512 0581 0654 0662 0692

0716 0741 0786

HFY 0096 0211 1008

HVN 0255 0262 0275 0294 0299 0366 0943 0962 1019 1256 1266

IAC 0353 0362

ISS 0665 0802 0822

IWD 0670 1097

IYE 0625 0632

JAI 0751 0807 0825 0831 0882 0885 0888 0901 0923 0932 0947 0956

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

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@A330

SERVICE BULLETIN

OPERATOR MSN

JST 0506 0508 0513 0522 0842 0853 0940 0945 1198 1251 1258

KAL 0162 0172 0206 0219 0222 0226 0241 0256 0258 0267 0338 0350

0351 0368 0425 0428 0484 0490 0550 1133 1155 1200 1203

KFR 0874 0891 0927 0939 0946

KKK 0343 0358 0364

KLM 0682 0686 0703 0738 0770 0801 0811 0819 0834 0900 1161

MAS 0067 0069 0073 0077 0100 0107 0110 0116 0119 0290 0296 0300

1136 1148 1209 1219 1229 1234 1243

MAU 0883 1057

MEA 0926 0984 0995 0998

MON 0261 0265

MSR 0600 0610 0666 0683 0696 0709 0726 1143 1230 1238 1246

OBS 0833

OHY 0072 0087 0098 0143

OMA 1038 1044 1049 1063 1093 1120 1227

PAL 0183 0184 0188 0189 0191 0198 0200 0203

QAF 0487 0605

QFA 0553 0558 0564 0574 0593 0595 0603 0695 0705 0712 0887 0892

0898 0976 1061 1094 1169 1174

QTR 0441 0473 0489 0511 0521 0571 0612 0616 0623 0637 0638 0659

0680 0684 0711 0721 0734 0743 0746 0760 0789 0792 0813 0820

0826 0849 0893 0907 0918

RJA 0970 0979 1002

RSF 0980 0996 1235

RSY 0171

RYN 1231

SAA 1191 1210 1223 1236 1249 1271

SAS 0496 0497 0515 0568

SIA 0978 0983 0986 0997 1006 1010 1012 1015 1085 1098 1099 1105

1107 1124 1132 1146 1149 1156 1157

SVA 1108 1127 1137 1141 1147 1153 1189 1192

SWR 0249 1000 1018 1026 1029 1084 1089 1101 1145 1181 1188

TAM 0232 0238 0247 0259 0361 0466 0472 0477 0486 0700 0869 0876

0949 0961 0968 0977 1112 1118 1213 1221

TAP 0181 0195 0223 0305 0308 0312 0317 0877 0899 0904 0914 0934

TCX 0254 0266 0301 0427 0456

THA 0050 0060 0062 0064 0065 0066 0112 0122 0209 0224 0231 0346

0990 1003 1035 1037 1060 1074 1086 1090 1263 1269

THY 0463 0504 0697 0704 0742 0754 0774 1004 1092 1150 1160 1170

1172 1204 1212 1228 1240

TSC 0111 0132 0177 0250 0271 0369 0407 0480 0795 0966 0971

UAE 0248 0251 0283 0293 0295 0314 0316 0326 0328 0345 0348 0382

0384 0392 0396 0409 0437 0451 0452 0455 0462 0491 0494 0509

0518 0525 0536

UAF 1080 1186 1250

USA 0315 0323 0333 0337 0342 0370 0375 0380 0388 1011 1022 1041

1069 1076 1095 1100

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@A330

SERVICE BULLETIN

OPERATOR MSN

VIR 1195 1201

VKG 0309 0349 0356 0357

VLK 0055 0070 0086

VOZ 0365 0372

XAX 0054 0952 0974 1048 1066 1075 1126 1131 1165

XLF 0501 0635

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

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SERVICE BULLETIN

(4) Configuration by MSN

MSN CONFIGURATION

0012 0017 0030 0037 0045 0050 0054 0055 0060 0062 0064

0065 0066 0067 0069 0070 0071 0072 0073 0077 0082 0083

0086 0087 0095 0096 0098 0099 0100 0102 0106 0107 0109

0110 0111 0112 0113 0116 0118 0119 0120 0121 0122 0127

0132 0138 0140 0143 0144 0148 0153 0155 0162 0165 0171

0172 0177 0181 0183 0184 0188 0189 0191 0195 0198 0200

0203 0205 0206 0209 0211 0219 0222 0223 0224 0226 0229

0230 0231 0232 0234 0238 0240 0241 0244 0247 0248 0249

0250 0251 0253 0254 0255 0256 0258 0259 0261 0262 0265

0266 0267 0269 0271 0272 0275 0276 0277 0279 0281 0283

0284 0285 0286 0287 0288 0290 0291 0293 0294 0295 0296

0299 0300 0301 0303 0305 0306 0308 0309 0311 0312 0313

0314 0315 0316 0317 0320 0322 0323 0324 0326 0328 0330

0333 0334 0337 0338 0339 0340 0342 0343 0344 0345 0346

0348 0349 0350 0351 0353 0356 0357 0358 0361 0362 0364

0365 0366 0368 0369 0370 0372 0375 0380 0382 0384 0386

0388 0389 0392 0393 0396 0397 0398 0400 0401 0403 0404

0405 0407 0408 0409 0412 0418 0419 0420 0421 0422 0423

0425 0427 0428 0432 0437 0439 0441 0443 0444 0448 0451

0452 0454 0455 0456 0458 0461 0462 0463 0465 0466 0469

0472 0473 0476 0477 0479 0480 0481 0484 0486 0487 0489

0490 0491 0493 0494 0496 0497 0498 0500 0501 0502 0503

0504 0505 0506 0507 0508 0509 0510 0511 0512 0513 0515

0516 0518 0519 0521 0522 0524 0525 0526 0527 0529 0530

0532 0533 0535 0536 0539 0542 0548 0549 0550 0551 0552

0553 0555 0558 0564 0565 0567 0568 0570 0571 0573 0574

0576 0578 0579 0581 0584 0587 0588 0591 0593 0595 0597

0600 0602 0603 0605 0607 0609 0610 0612 0614 0616 0618

0620 0621 0623 0625 0627 0629 0631 0632 0633 0634 0635

0636 0637 0638 0640 0641 0642 0644 0645 0647 0648 0649

0650 0652 0653 0654 0655 0656 0657 0658 0659 0661 0662

0663 0664 0665 0666 0667 0669 0670 0671 0673 0674 0675

0676 0678 0679 0680 0682 0683 0684 0686 0687 0688 0690

0691 0692 0693 0695 0696 0697 0699 0700 0701 0703 0704

0705 0707 0708 0709 0711 0712 0713 0714 0716 0717 0718

0720 0721 0722 0724 0725 0726 0728 0729 0730 0732 0733

0734 0735 0737 0738 0739 0741 0742 0743 0745 0746 0747

0749 0750 0751 0752 0754 0755 0756 0758 0759 0760 0769

0770 0772 0773 0774 0776 0777 0778 0780 0781 0782 0784

0785 0786 0788 0789 0791 0792 0795 0796 0797 0799 0801

0802 0803 0805 0806 0807 0809 0810 0811 0813 0814 0815

0817 0818 0819 0820 0821 0822 0823 0824 0825 0826 0827

0828 0830 0831 0832 0833 0834 0836 0838 0839 0840 0841

0842 0843 0845 0847 0849 0850 0851 0852 0853 0854 0855

0857 0858 0859 0860 0861 0862 0863 0865 0866 0867 0868

0869 0871 0873 0874 0875 0876 0877 0879 0881 0882 0883

0884 0885 0887 0888 0889 0890 0891 0892 0893 0895 0896

0898 0899 0900 0901 0903 0904 0905 0906 0907 0908 0909

0911 0913 0914 0915 0916 0918 0919 0920 0922 0923 0925

001

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

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@A330

SERVICE BULLETIN

MSN CONFIGURATION

0926 0927 0928 0930 0931 0932 0934 0935 0936 0937 0939

0940 0941 0942 0943 0944 0945 0946 0947 0948 0949 0950

0951 0952 0954 0956 0957 0958 0959 0961 0962 0963 0964

0965 0966 0967 0968 0969 0970 0971 0973 0974 0975 0976

0977 0978 0979 0980 0982 0983 0984 0985 0986 0988 0989

0990 0991 0992 0994 0995 0996 0997 0998 0999 1000 1001

1002 1003 1004 1006 1007 1008 1009 1010 1011 1012 1013

1014 1015 1016 1018 1019 1020 1021 1022 1023 1025 1026

1028 1029 1031 1032 1033 1034 1035 1036 1037 1038 1039

1041 1042 1043 1044 1045 1046 1047 1048 1049 1051 1052

1053 1054 1055 1057 1058 1059 1060 1061 1062 1063 1065

1066 1067 1069 1070 1071 1072 1073 1074 1075 1076 1077

1078 1080 1081 1082 1084 1085 1086 1087 1088 1089 1090

1092 1093 1094 1095 1096 1097 1098 1099 1100 1101 1103

1104 1105 1106 1107 1108 1110 1112 1114 1115 1116 1118

1120 1123 1124 1126 1127 1129 1130 1131 1132 1133 1135

1136 1137 1138 1141 1143 1145 1146 1147 1148 1149 1150

1151 1153 1155 1156 1157 1159 1160 1161 1163 1165 1167

1168 1169 1170 1171 1172 1173 1174 1177 1178 1181 1183

1184 1186 1187 1188 1189 1190 1191 1192 1193 1195 1196

1198 1199 1200 1201 1202 1203 1204 1205 1206 1208 1209

1210 1211 1212 1213 1214 1215 1216 1217 1218 1219 1220

1221 1222 1223 1224 1225 1226 1227 1228 1229 1230 1231

1232 1233 1234 1235 1236 1237 1238 1239 1240 1241 1243

1244 1245 1246 1247 1248 1249 1250 1251 1252 1254 1255

1256 1258 1259 1260 1261 1262 1263 1264 1265 1266 1267

1268 1269 1270 1271 1272 1274 1275

001

(5) Configuration definition

**CONF 001

Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a

standard configuration.

(6) Material Effectivity

MATERIAL QTY PER A/C SEE NOTES

Equipment BFEA01 1

B. CONCURRENT REQUIREMENTS

None

C. REASON

(1) History

Several airlines have reported cases of burning smell and/or smoke in the cockpit during

aircraft cruise phase leading in some cases to diversion.

Findings have shown that the cause of these events is the burning of the windshield

connector terminal block.

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The majority of all reported events were associated to an Electronic Centralized Aircraft

Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power

supply shut-off by the Window Heat Computer (WHC).

(2) Objective/Action

This Service Bulletin requests performing a detailed visual inspection of the LH/RH

Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number

(PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be

replaced.

(3) Advantages

Accomplishment of this Service Bulletin will prevent potential overheating in the

windshield electrical connector and will ensure an effective windshield heating system.

(4) Operational/Maintenance Consequences

None

D. DESCRIPTION

To accomplish this Service Bulletin it is necessary to :

Task 563009-832-801-001: Inspection

(1) Do a Detailed Visual Inspection of the SGS Windshields (FINs 3DG1 and 3DG2) on

Aircraft

Task 563009-833-801-001: Repair

(1) Replace the Affected SGS Windshield(s)

E. COMPLIANCE

(1) Classification

MANDATORY: Service Bulletin must be accomplished.

(2) Accomplishment Timescale

Identification of the windshields has to be performed within 1200 Flight Hours (FH) after

issuance of this Service Bulletin.

Replacement of windshield(s) has to be performed within 9 months from this Service

Bulletin revision 02 issuance date.

This Service Bulletin has been classified Mandatory by the issue of an Airworthiness

Directive (AD) published by the European Aviation Safety Agency (EASA). The AD must

be used as the reference document for the mandated accomplishment timescale.

F. APPROVAL

Approved under EASA Design Organisation Approval No. EASA 21J.031.

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SERVICE BULLETIN

If an aircraft listed in the effectivity has a modification or repair embodied that is not of

AIRBUS origin, and which affects the content of this Service Bulletin, the operator is

responsible for obtaining approval by its airworthiness authority for any adaptation necessary

before incorporation of the Service Bulletin.

G. MANPOWER

The manpower estimates given in this Service Bulletin are based on the direct labor cost to

do the work. These estimates assume that the work will be done by experienced personnel,

and may need to be revised upwards to suit operator’s circumstances. The estimates do not

include the time to prepare, plan or inspect the work. Manufacture and procurement of parts

and tools, drying times for paints, sealants, etc., and general administration work are also not

included.

Task 563009-832-801-001: Inspection

Get Access 0.50

On Aircraft

Do a Detailed Visual Inspection of the SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

1.00

Close-Up 0.50

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

Task 563009-833-801-001: Repair

Get Access 1.00

On Aircraft

Replace the Affected SGS Windshield(s) 7.00

Tests 0.50

Close-Up 1.00

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

NOTE: The manhours given for the repair task is only for the replacement of one

windshield.

H. WEIGHT AND BALANCE

Not Changed

I. ELECTRICAL LOAD DATA

Not Changed

J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 25-13-44 52-10-00

56-11-11

Elec. Std. Practices Manual (ESPM) 20-55-00

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K. PUBLICATION AFFECTED

None

L. INTERCHANGEABILITY/MIXABILITY

Not Applicable

M. SPARES

None

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2. MATERIAL INFORMATION

**CONF ALL

A. MATERIAL - PRICE AND AVAILABILITY

(1) Procurement Addresses

Equipment BFEA01 Vendor parts are to be procured from :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

(2) Price and Availability

Equipment BFEA01

No Airbus kit will be provided.

B. INDUSTRY SUPPORT INFORMATION

Procurement terms for the equipment must be negotiated with the equipment supplier.

C. LIST OF COMPONENTS

No Kit

D. LIST OF MATERIALS - OPERATOR SUPPLIED

(1) Consumable Materials

None

(2) Components

None

(3) Equipment

Equipment BFEA01

ITEM NEW PART N ̊ QTY (UM) KEYWORD ITEM OLD PART N ̊ INT SEE

NOTES

SPSA340-1-4-1A 1 WINDSHLD (1) (2)

SPSA340-2-4-1A 1 WINDSHLD (1) (2)

NOTE (1): The quantity and the part number/serial number of windshield to be

repaired depends on the number of affected windshields to be replaced.

NOTE (2): The operator must get it from :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

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FRANCE

E. PARTS TO BE RE-IDENTIFIED BY OPERATOR

None

F. TOOLING

(1) Tooling - Price and Availability

None

(2) Tools

To accomplish this Inspection Service Bulletin it is necessary to use the tools listed in

AMM Task 56-11-11-000-801 and AMM Task 56-11-11-400-801.

(3) Special Tools

None

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3. ACCOMPLISHMENT INSTRUCTIONS

Task 563009-832-801-001 - Inspection

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List of

Windshield Serial Numbers WITHOUT A SUFFIX "U" MUST BE PUT IN

QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

Manpower

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

A. GENERAL

(1) Subtask 563009-839-001-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

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B. PREPARATION

(1) Subtask 563009-941-001-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 25-13-44-000-802

Task 52-10-00-010-801

(a) Make sure that the aircraft is electrically grounded (Refer to AMM Task

12-34-24-860-802).

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-010-801).

C. PROCEDURE

(1) Subtask 563009-832-001-001 - Do a Detailed Visual Inspection of the SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

Work Zones and Access Panels

Zone Access/Work location

210

Manpower Resources

Manhours 1.00

Minimum number of person 1

Subtask elapsed time 1.00

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 25-13-44-000-802

Task 25-13-44-400-802

Fig. A-FBAAA

Areas to be Inspected

Sheet 01

Fig. A-FBBAA

Flow Chart

Sheet 01

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List

of Windshield Serial Numbers WITHOUT A SUFFIX "U" MUST BE PUT

IN QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.

(a) Remove the panel(s) necessary to access to the areas to be inspected (Refer to

AMM Task 25-13-44-000-802).

(b) For the inspection area, refer to Fig. A-FBAAA Sheet 01.

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(c) Do a Detailed Visual Inspection of the SGS windshields (FINs 3DG1 and 3DG2),

refer to Fig. A-FBBAA Sheet 01 and Appendix 01 : List of Windshield Serial

Numbers .

(d) Install the panel(s) removed for access (Refer to AMM Task 25-13-44-400-802).

(e) For the inspection report, refer to Appendix 02 : Inspection Report .

D. TEST

None

E. CLOSE-UP

(1) Subtask 563009-942-001-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 25-13-44-400-802

Task 52-10-00-410-801

(a) Close the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-410-801).

(b) Remove the access platform(s).

(c) Restore the systems and the aircraft to normal operating conditions.

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Task 563009-833-801-001 - Repair

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

Access

Door 831 841

Manpower

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

A. GENERAL

(1) Subtask 563009-839-002-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

B. PREPARATION

(1) Subtask 563009-941-002-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

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References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 52-10-00-010-801

Task 56-11-11-000-801

(a) Make sure that the aircraft is electrically grounded (Refer to AMM Task

12-34-24-860-802).

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-010-801).

(d) Do the preparation procedure as specified in the removal of the windshields (Refer

to AMM Task 56-11-11-000-801).

C. PROCEDURE

(1) Subtask 563009-960-001-001 - Replace the Affected SGS Windshield(s)

Work Zones and Access Panels

Zone Access/Work location

210 Access Door 831, Door 841

Manpower Resources

Manhours 7.00

Minimum number of person 2

Subtask elapsed time 7.00

Skills AIRFRAME

Material necessary to do the job

Equipment BFEA01

ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE

NOTES

SPSA340-1-4-1A 1 WINDSHLD (1) (2)

SPSA340-2-4-1A 1 WINDSHLD (1) (2)

NOTE (1): The quantity and the part number/serial number of windshield to be

repaired depends on the number of affected windshields to be replaced.

NOTE (2): The operator must get it from :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-000-801

Task 56-11-11-400-801

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(a) Remove :

Refer to AMM Task 56-11-11-000-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A Discard

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A Discard

(b) Install :

Refer to AMM Task 56-11-11-400-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A

NOTE: The new windshield must not have a SN listed in Appendix 01 but

could have a SN listed in Appendix 01 with a suffix "U".

(c) Send the affected windshield(s) and the following informations :

- operator

- aircraft MSN

- Time Since New (TSN)

- FH

- Flight Cycles (FC)

- Time Since Installation (TSI)

- removal date

to the following address :

SAINT-GOBAIN SULLY

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

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D. TEST

(1) Subtask 563009-700-001-001 - Testing

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-400-801

(a) Remove the safety clips and tags and close the circuit breakers as specified after

the installation of the windshields (Refer to AMM Task 56-11-11-400-801).

(b) Do the test procedure as specified after the installation of the windshields (Refer to

AMM Task 56-11-11-400-801).

E. CLOSE-UP

(1) Subtask 563009-942-002-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801

Task 56-11-11-400-801

(a) Make sure that the work areas are clean and clear of tools and other items of

equipment.

(b) Do the close-up procedure as specified after the installation of the windshields

(Refer to AMM Task 56-11-11-400-801).

(c) Close the FWD passenger/crew door 831 or 841 (Refer to AMM Task

52-10-00-410-801).

(d) Remove the access platform(s).

(e) Restore the systems and the aircraft to normal operating condition.

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**CONF ALL

A

C

C

B

B

3DG2

3DG1

NOTE:

DETAILED VISUAL INSPECTION

DO THE INSPECTION WITH DETAIL C FIRST,

IF MISSING OR NOT READABLE, USE DETAIL B.

B

C

A

G_SB_563009_5_BAAA_01_02

Figure A-FBAAA - Sheet 01

Areas to be Inspected

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**CONF ALL

QUESTION

ACTION

FINDING

AND PN SPS A340−1−4−1A (FIN 3DG2)

NO APPENDIX 1 WITHOUT "U" AT YES

CONTACT AIRBUS FOR RETROFIT

ORGANIZATION PURPOSE

DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS

WINDSHIELD PART NUMBER (PN) SPS A340−2−4−1A (FIN 3DG1)

REMOVE WINDSHIELD PN

SPS A340−1−4−1A AND/OR SPS A340−2−4−1A

AT THE THRESHOLD GIVEN IN THE PLANNING

INFORMATION PARAGRAPH E.(2).

DO A DETAILED VISUAL INSPECTION OF THE

SAINT−GOBAIN/SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)

SN LISTED IN

THE END OF SN

REFER TO AMM 56−11−11−000−801

BEFORE 9 MONTHS

INSTALL WINDSHIELD WHOSE SN IS NOT

LISTED IN THE TABLE IN APPENDIX 1 OR

LISTED IN THE TABLE WITH "U" AT THE END OF SN

REFER TO AMM 56−11−11−400−801

REFER TO APPENDIX 02

NO FURTHER ACTION

RETURN WINDSHIELD REMOVED TO SGS

SEND TO AIRBUS THE INSPECTION REPORT

REFER TO APPENDIX 03

NO FURTHER ACTION

SEND TO AIRBUS THE INSPECTION REPORT

REFER TO APPENDIX 02

G_SB_563009_5_BBAA_01_04

Figure A-FBBAA - Sheet 01

Flow Chart

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Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

List of Windshield Serial Numbers

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Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

G_SB_563009_5_AAAA_01_02

Figure A-FAAAA - Sheet 01

List of Windshield Serial Numbers

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Appendix 01 : List of Windshield Serial Numbers

**CONF ALL

G_SB_563009_5_AAAA_02_02

Figure A-FAAAA - Sheet 02

List of Windshield Serial Numbers

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Appendix 01 : List of Windshield Serial Numbers

This Page Intentionally Left Blank

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Appendix 02 : Inspection Report

**CONF ALL

The results of the inspection, including no findings, replacement or actions to be done, must be

forwarded to AIRBUS Department SEEE4, on the attached inspection report sheet.

AIRBUS

CUSTOMER SERVICES ENGINEERING

BLEED SYSTEMS

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

France

Tel : (33) 5 67 19 06 22

E-mail : monitored.retrofit@airbus.com

Fax : (33) 5 61 93 27 45

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Appendix 02 : Inspection Report

**CONF ALL

SERVICE BULLETIN No. :

A/C MSN :

SPARE :

A330−56−3009

DATE OF INSPECTION :

INSPECTION METHOD : DETAILED VISUAL

INSPECTION

INSPECTION REPORT

FIN

3DG2

PN IDENTIFICATION

SN IDENTIFICATION

3DG1

FLIGHT CYCLES :

FLIGHT HOURS :

G_SB_563009_5_ABAA_01_01

Figure A-FABAA - Sheet 01

Inspection Report

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SERVICE BULLETIN

Appendix 03 : Inspection report

**CONF ALL

The results of the inspection, including no findings, replacement or actions to be done, must be

forwarded to AIRBUS Department SEEE4 , on the attached inspection report sheet.

AIRBUS

CUSTOMER SERVICES ENGINEERING

BLEED SYSTEMS

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

France

Tel : (33) 5 67 19 06 22

E-mail : monitored.retrofit@airbus.com

Fax : (33) 5 61 93 27 45

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Appendix 03 : Inspection report

**CONF ALL

SERVICE BULLETIN No. :

A/C MSN :

SPARE :

A330−56−3009

DATE OF INSPECTION :

INSPECTION METHOD : DETAILED VISUAL

INSPECTION

INSPECTION REPORT

FLIGHT CYCLES :

FLIGHT HOURS :

FIN

3DG2

FLIGHT HOURS OF AFFECTED

REPLACEMENT OF WINDSHIELD

NEW PN/SN INSTALLED

3DG1

YES

NO

YES

NO

WINDSHIELD(S)

FLIGHT CYCLES OF AFFECTED

WINDSHIELD(S)

G_SB_563009_5_ACAA_01_00

Figure A-FACAA - Sheet 01

Inspection Report

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REPORTING SHEET

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

Please complete the appropriate item (A or B):

A - SB WILL BE embodied YES/NO (if NO please comment)

If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of

embodiment:

B - SB HAS BEEN embodied on aircraft:

Operator comments:

From Airline:

Name/Title:

Signature: Date:

If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to

next normal revision or prior to SB embodiment, please indicate required service(s):

Either: Modification Operational Impact (MOI), if available YES/NO

Or : Intermediate revision YES/NO

Important Information: This SB will only be incorporated in your maintenance and operational

documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With

the next feasible revision, this will result in

- Updating of maintenance documentation to show pre and post SB data.

- Updating of maintenance and operational documentation to show post SB data after embodiment.

If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically

include them in the manual revisions. Refer to SIL 00-037 for detailed information.

Please return this completed sheet to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn: SDC32 Technical Data and Documentation Services

FAX: (+33) 5 61 93 28 06

e-mail: sb.reporting@airbus.com

or via your Resident Customer Support Office.

Alternatively, SB lists via letters or fax are also accepted.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 1

5

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.
@A330

SERVICE BULLETIN

QUALITY PERCEPTION FORM

Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data

that you provide us will be used to analyse areas of difficulties and to take corrective action to further

improve the quality of our Service Bulletins.

We thank you for the time you have taken in completing this form.

(Please rate on a scale of 1 to 4, with 4 being the highest score)

- Quality rating of this SB 4321

- Quality rating of the Accomplishment Instructions 4321

- Quality rating of the Illustrations 4321

- Is this SB easy to understand ? Y/N

If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a

short description of the issue.

Planning Material Instructions

X Effectivity X Kit content X Preparation

X Reason X List of Materials Operator Supplied X Mod/Inspection

X Manpower X Industry support X Test

X References X Re-identification X Close-Up

X Publication X Tooling X Illustrations

Comments:

Operator: Date:

Name/Title:

Please return this form to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn : SEM4 Service Bulletins Management

FAX : (33) 5 61 93 42 51

Or via your Resident Customer Support Office.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009

REVISION No.: 02 - Feb 08/12 Page: 1

5

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.