# C_2015281EN.01000501.xml

| 26.8.2015 | EN | Official Journal of the European Union | C 281/5 |
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26.8.2015

EN

Official Journal of the European Union

C 281/5

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Prior notification of a concentration

(Case M.7730 — Acticall / Sitel)

Candidate case for simplified procedure

(Text with EEA relevance)

(2015/C 281/05)

| 1. | On 14 August 2015, the Commission received a notification of a proposed concentration pursuant to Article 4 of Council Regulation (EC) No 139/2004 (1) by which the undertaking Groupe Acticall SA (‘Acticall’, Luxembourg) acquires within the meaning of Article 3(1)(b) of the Merger Regulation control of the whole of the undertaking Sitel Worldwide Corporation (‘Sitel’, USA), by way of purchase of shares. |
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1.

On 14 August 2015, the Commission received a notification of a proposed concentration pursuant to Article 4 of Council Regulation (EC) No 139/2004 (1) by which the undertaking Groupe Acticall SA (‘Acticall’, Luxembourg) acquires within the meaning of Article 3(1)(b) of the Merger Regulation control of the whole of the undertaking Sitel Worldwide Corporation (‘Sitel’, USA), by way of purchase of shares.

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| 2. | The business activities of the undertakings concerned are:
  —   for Acticall: integrated services group specialised in customer relationship management, including inbound call management by contact centres, customer relationship consulting, digital CRM consulting, and customer CRM training. Acticall’s main shareholder is Creadev S.A.S., a private equity firm,
  —   for Sitel: customer care outsourcing services through contact centres, offering a full range of services, including customer service, customer acquisition and technical support. Sitel’s main shareholder is Onex Corporation, a Canadian diversified company. |
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2.

The business activities of the undertakings concerned are:

—   for Acticall: integrated services group specialised in customer relationship management, including inbound call management by contact centres, customer relationship consulting, digital CRM consulting, and customer CRM training. Acticall’s main shareholder is Creadev S.A.S., a private equity firm,

for Acticall

—   for Sitel: customer care outsourcing services through contact centres, offering a full range of services, including customer service, customer acquisition and technical support. Sitel’s main shareholder is Onex Corporation, a Canadian diversified company.

for Sitel

| 3. | On preliminary examination, the Commission finds that the notified transaction could fall within the scope of the Merger Regulation. However, the final decision on this point is reserved. Pursuant to the Commission Notice on a simplified procedure for treatment of certain concentrations under the Council Regulation (EC) No 139/2004 (2) it should be noted that this case is a candidate for treatment under the procedure set out in this Notice. |
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3.

On preliminary examination, the Commission finds that the notified transaction could fall within the scope of the Merger Regulation. However, the final decision on this point is reserved. Pursuant to the Commission Notice on a simplified procedure for treatment of certain concentrations under the Council Regulation (EC) No 139/2004 (2) it should be noted that this case is a candidate for treatment under the procedure set out in this Notice.

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| 4. | The Commission invites interested third parties to submit their possible observations on the proposed operation to the Commission.
  Observations must reach the Commission not later than 10 days following the date of this publication. Observations can be sent to the Commission by fax (+32 22964301), by email to COMP-MERGER-REGISTRY@ec.europa.eu or by post, under reference number M.7730 — Acticall / Sitel to the following address:





  European Commission |
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| Directorate-General for Competition |
| Merger Registry |
| 1049 Bruxelles/Brussel |
| BELGIQUE/BELGIË |

4.

The Commission invites interested third parties to submit their possible observations on the proposed operation to the Commission.

Observations must reach the Commission not later than 10 days following the date of this publication. Observations can be sent to the Commission by fax (+32 22964301), by email to COMP-MERGER-REGISTRY@ec.europa.eu or by post, under reference number M.7730 — Acticall / Sitel to the following address:

European Commission

Directorate-General for Competition

Merger Registry

1049 Bruxelles/Brussel

BELGIQUE/BELGIË

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(1)  OJ L 24, 29.1.2004, p. 1 (the ‘Merger Regulation’).

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(2)  OJ C 366, 14.12.2013, p. 5.

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