UNITE D STATE S O F AMERIC A DEPARTMEN T O F TRANSPORTATIO N OFFIC E O F HEARING S WASHINGTON , D.C . + + + + + + HEARIN G •tPARTMENTO F •AN3P0RWI0 N ';^E TOPERATION S n" i Mn v! 

### s p |: ^ I

J



### I nth eMatte r

of : FEDERA L EXPRESS , INC FAADocke t N o CP09NM001 0 DM S No . FAA-2009-072 1

Monday

Octobe r 25 , 201 0 U.S . Bankruptc yCour t Portlan dOffic e 1 0 0 1 S W5t hAvenu e Portland , Orego n9720 4

Th e above-entitle dmatte r cam e o n fo r hearin g a t 9:0 0 o'cloc k a.m . BEFORE : HON . RICHAR D C . GOODWIN ,

Administrativ e La wJudg e

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co mAPPEARANCE S O nbehal f o f th e Complainant : SCOT T R . MORRIS , ESQ . FAAOffic e o f Regiona l Counse l 160 1 Lin dAvenue , S.W . Renton , Washingto n9805 7 (415 ) 227-141 7 (office ) (425 ) 227-100 7 (fax ) O nbehal f o f th e Respondent : COURTNE YE . FELTS , ESQ . Staf f Attorney , Federa l Express , Buildin g B , 3r dFloo r Memphis , Tennesse e 38125-880 0 (901 ) 434-863 2 (office ) (901 ) 434-828 3 (fax ) In c

-and

LAWRENC E W . BIERLEIN , ES Q 110 1 30t hStreet , N.W . Suit e 50 0 Washington , D.C . 2000 7 (202 ) 625-835 5 (office ) (202 ) 625-436 3 (fax )

Als o present : KYL E LOMAZOW , ESQ . (FA AOffic e o f Regiona l Counsel )

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C , 20005-370 1 www.nealrgross.co mCONTENT S WITNES S DIREC T CROS S REDIREC T RECROS S Donal dStige r 1 6 7 2 9 4 Patric k Oppenheime r 10 2 12 6 13 9 14 0 Davi dLittlejoh n 14 2 16 2 16 9

EXHIBIT S IDENTIFIE D RECEIVE D Complainan t 

### ccc c c c c c c c c c c - - 1

- 2 -3- 1 -3- 2 -3- 3

- 4

- 5

- 6

- 7

- 8

- 9 -1 0 -1 1 Responden t 3 7 4 2 4 5 4 7 4 9 5 0 5 1 5 4 5 6 5 7 5 9 7 1 7 1

A B C 1 5 1 1 5 1 15 4 1 5 1

1 5 1

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m

# r 1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 PROCEEDING S (9:0 9 a.m. ) JUDG E GOODWIN ; Let ' s g o o nth e recor di nth e cas e o f Federa l Express , Inc. , Docke t No . FAA2009-0721 .

Counsel , identif yyoursel f fo r th e record , please .

MR . MORRIS : Sir , Scot t R . Morri s wit hth e FAANorthwes t Mountai nRegion , 160 1 Lin dAvenue , S.W. , Renton , Washingto n98057 . Als o wit hm e a t tabl e bu t wil l no t b e answerin g an yquestion s i s Kyl e Lomazow , who' s a ne wattorne yi nou r office .

JUDG E GOODWIN : Okay . Counsel . MS . FELTS : Goo dmorning . You r Honor . M ynam e i s Courtne yFelts , a senio r attorne yfo r Federa l Expres s Corporation , locate di nMemphis , Tennessee , 3 6 2 0 Hack s Cros s Road , Buildin g B , Thir dFloor . Wit hm e i s m yco-counsel , Mr . Lawrenc e Bierlei no f D. C JUDG EGOODWIN : Okay

. Spel lyou r

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 las t name , please .

a tim e MR . BIERLEIN : B- I - -

JUDG E GOODWIN : No . Hers . On e a t

MS . FELTS : F a s i nFrank , e-l-t

JUDG E GOODWIN : Okay . Great . An d I hav e a hearin g problem , s o fro mtim e t o time , i f I as k yo u t o repea t something , it' s -

- lik e an ybackgroun dnoise , I jus t can' t hea r things . S o a coupl e o f preliminar ythings . Mr . Morri s i s familia r wit hthis , Ms . Felts . Bu t everythin g w e d o goe s o nth e Internet . S o I'v e take nth e positio ntha t whe nanybod y testifies , i f the ygive , yo u know , yo u typicall yanswe r name , address , an ds o fort h- don' t hav e anybod ygiv e persona l information , lik e persona l phon e numbers .

Th e busines s addres s i s fine . We'r e no t makin g tha t sor t o f a record . An d i f w e hav e anydocument s tha t hav e persona l informatio n- - date s o f birth . Socia l Securit y

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 numbers , hom e addresses , phon e numbers , I' m

goin g t o as k yo u t o redac t that . I'v e go t a blac k magi c marke r i f yo u didn' t brin g one .

An ddurin g th e cours e o f th e hearing , i f w e ge t int o a nare a tha t eithe r on e o f yo u i s concerne dabou t securit yissues .
w e ca nclos e tha t par t o f th e record . I'v e don e it , extensively , i nth e past .

An dMr . Morris , yo u wan t t o mak e
a nopening ? Oh , on eothe r thing , whil e I' m thinkin g abou t it .

I' mno t wedde dt o an yparticula r methodolog yi nmarkin g th e exhibits , a s lon g
a s yo u don' t us e th e identical , a s lon g a s yo u bot hdon' t us e C o r R , o r whatever . An dyo u ca npremar k the mo r yo u ca nmar k the ma s yo u g o through . I t doesn' t mak e a differenc e t o

me . Mr . Morri s

MR . MORRI S Yes , si r Th e Complainant' s exhibit s hav e bee npremarked , C

1 through , I believ e it' s C-11 , s o far .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 JUDG E GOODWIN : Eve nthoug hth e

tab s sa yF MR . MORRIS : I wa s goin g t o mentio nthat , sir . Th e othe r tab s tha t ar e befor e yo u - - an dRespondent' s counse l ha s reviewe dth e fil e - - th e thre e o f u s hav e separat e ta bdocuments . Thos e ar e merel yth e administrativ e document s prio r t o th e Complaint , th e Answer , an dsom e o f th e discover ystuff , i ncas e there' s an yissue s wit hthat . Bu t th e Respondent' s exhibits , fo r th e record , wil l b e C- 1 throug hC whatever .

JUDG E GOODWIN : Okay . MR . MORRIS : A s fa r a s a nopening , sir , thi s i s a ver ystraightforwar dcase . I t involve s a shipmen t tha t occurre do nAugus t 21st , 2007 , an doriginate di nMaryland . FedE x processe dtha t shipment , accepte dth e shipment . I t fle wt o Portland , o r I shoul d

sa yt o Oregon , wher e i t wa s discovere db ya n FAAhazardou s materia l agent .

Durin g th e cours e o f th e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 investigation , h e cam e t o discove r tha t i t wa s

a nimproperl ymarke dshipment , becaus e i t wa s offere da s a nORM-D , an dt o b e - - an dwe'l l hea r testimony, tha t th e prope r markin g shoul d hav e bee nORM- D Air , i f i t wa s acceptabl e fo r offeranc e a s a nORM- D Ai r shipment .

W e anticipat e you'l l als o b e hearin g testimon ytha t i nthi s case , actually , i t didn' t eve nqualif yfo r a nORM- D Ai r shipmen t Ther e wer e tw o separat e shipments . b yth e way , tha t wer e accepte db yFedera l Express , an dthe ywer e discovere di nOregon . The ywer e opened , foun dth e contents , th e investigatio nresulted . Therefore , th e Agenc y initiate dit s investigation , an dinclude s i n it s recommendatio na civi l penalt yi nthi s
cas e fo r 37,500 . Abou t a s straightforwar da s yo u ca nget . You r Hono r

JUDG E GOODWIN : 

### Ms

. Felts , yo u wan t t o mak ea nopening , o r reserve ? You r cal l

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 MS . FELTS : I' dlik e t o sa ya fe w

2 word s now , i f I could . You r Honor . 3 JUDG E GOODWIN : Okay . 4 MS . FELTS : Than k yo u ver ymuch . 5 Briefly , jus t a bi t o f backgroun dabou t ou r 6 company . W e ar e th e world' s larges t expres s 7 transportatio ncompany . W e handl e a naverag e 8 dail ypackag e volum e o nth e orde r o f abou t 3. 5 9 million , probabl y3. 3 millio ni s mor e 1 0 accurate , "dangerou s goods " - - that' s wha t w e 1 1 cal l hazardou s materials . You r Honor , o r DG . 1 2 Tha t comprise s les s tha non e percen t o f tha t 1 3 dail yvolume , or , yo u know , abou t 3 0,00 0 1 4 package s a day . 1 5 W e d o carr ymor e dangerou s good s 1 6 tha nan ycarrie r i nth e world . Accordingly , 1 7 w e hav e a ver yextensiv e D Gprogra man d 1 8 infrastructure , includin g spil l prevention , 1 9 Agenc ynotification , appropriat e handling , an d 2 0 emergenc yrespons e procedure s fo r incidents . 2 1 W e implemen t thi s progra mthroug hpolicies , 2 2 training , procedures , practices , manuals .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www . nealrgross

. co m1 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 etceter a W e compl ywit hal l applicabl e U. S

an dstat e permi t requirements , an dhav e al l th e require dregistratio nnumber s fo r th e D G

w e accep t W e provid e training . a s appropriate , fo r th e employees , wit hrespec t t o saf e an dsecur e handling , an d transportatio no f dangerou s goods , an dw e als o provid e training , externally , fo r customer s
an dshippers .

No wal l o f thi s ha s create da superio r infrastructur e fo r D Ga t FedE x Express . Ou r specialis t - - thes e ar e - - you'l l hea r testimon yabou t wha t thi s jo b entails . The yg o throug hspecialized . extensiv e 4 0 hour , initia l an dyearl y recurren t training . Again , jus t a bi t o f a snapsho t abou t th e progra mw e have .

W e hav e a multi-staf f inspectio n proces s involvin g a chec k lis t wit hth e appropriat e regulator ymanuals . W e als o hav e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 1

1 a nelectroni c manifestin g syste m calle dAut o 2 DG , tha t w e us e t o compl ywit h4 9 CR F 175.30 . 3 However , You r Honor , thi s proces s 4 onl yworks , an di s triggered , whe na shippe r 5 properl ydeclar e an dproperl ydocument s a 6 dangerou s good s packag e that' s tendere dt o us . 7 Al l o f tha t i s relian t on , an d 8 shouldere do nth e shippe r fo r informin g us , 9 an dproperl ynotifyin g u s vi a documentation , 1 0 an dmarkin g an dlabeling , etcetera , tha t 1 1 they'r e tenderin g dangerou s goods . 1 2 Couplin g tha t wit hth e natur e o f 1 3 th e ite mhere . You r Honor , a nORM- D - - you'r e 1 4 goin g t o hea r mor e abou t thi s fro mou r 1 5 witnesse s - - yo u know , blac k letterin g o na 1 6 fiberboar dbo xsimpl ydoe s no t provid e enoug h 1 7 visua l recognitio nt o acceptin g ai r carrie r 1 8 personnel . 1 9 Thi s typ e o f dangerou s goo dite m 2 0 i s a problem , an dha s been , an daccordingly , 2 1 man ycarriers , includin g Federa l Express , hav e 2 2 requeste dtha t th e Pipelin e an dHazardou s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Material s Safet yAdministratio nfurthe r revie w

thi s clas s o f materia l

MR . MORRI S You r Honor , normall ydon' t objec t o nopening , bu t thi s i s argument . Thi s i s no t a nopening .

JUDG E GOODWIN : Understand , bu t it' s a nadministrativ e hearing , s o we'l l allo w he r t o kee p going .

MS . FELTS : A s I wa s saying . You r Honor , we'v e petitione dPHMSA , th e Pipelin e
an dHazardou s Material s Administratio nfo r changin g this , o r fo r reviewin g thi s categor y becaus e o f th e apparen t problem s associate d wit hi t We'v e mad e comment s o nHM-215K , o n th e Advanc e Notic e o f Propose dRulemakin g an d th e Notic e o f Propose dRulemaking , a s wel l a s th e forma l petitio nI mentione dearlier .

S o giv e thi s recognitio nproble m wit hORM-Ds , an dth e othe r fact s here . Federa l Expres s i s greatl yconcerne dabou t th e propose dsanction , abou t th e propose d37,50 0

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 civi l penalty . Give nth e natur e o f th e issu e here . You r Honor , w e woul dsubmi t tha t th e penalt yi s no t a t al l commensurat e wit hth e natur e o f th e violation s alleged .

JUDG E GOODWIN : Jus t fo r you r information , Ms . Felts , whe nI ge t a nexhibit , wha t I d o i s I writ e o nth e exhibit , i n pencil , th e date , an dID . Whe nth e exhibi t i s admitted , I lin e throug hID . I' m sorry . I pu t I D o nth e exhibit . Whe nI admi t it , I dra wthroug hI D an dpu t th e dat e o ni t i n pencil . That' s - - s o double-chec k me . I'l l

as k th e tw o o f you , a t th e en do f th e hearing , t o g o throug hth e court' s exhibits , t o mak e
sur e tha t wha t yo u sho wa s admitted , tha t I hav e admitted , spreadshee t I als o tr yt o kee p a

Bu t I'l l retai nexhibit s a t th e en do f th e hearin g an dsen dthe mt o Ms . Matthews , an dthey'l l b e poste do nth e recor d

- - they'l l b e poste do nth e Interne t a t - -

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 it' s Regulations.gov . Counsel . MR . MORRIS : Yes , sir . Befor e I cal l m yfirs t witness , I' das k fo r th e sequestratio nrul e t o b e i neffect .

JUDG E GOODWIN : Sure . S o anybod y who' s no t goin g t o b e - - othe r tha nth e witnes s who' s goin g t o testif y- - I' mgoin g t o instruc t al l witnesse s i nthi s case , they'r e no t t o discus s thei r testimon ywit hanybod y durin g th e pendenc yo f thi s hearing .

Counsel , fo r bot hsides , ar e full y awar e o f th e ethica l issue s associate dwit h that . I f you'v e go t a questio nabou t whethe r o r no t yo u shoul dsa ysomethin g t o somebody , tal k t o you r respectiv e counsel . Bu t I as k yo u t o wai t outsid e th e waitin g room . I f yo u decid e t o g o dow nt o th e lobby , ge t coffee , jus t mak e sur e tha t peopl e kno wwher e yo u are .

An dnormally , Ms . Felts , I brea k abou t 10:3 0 fo r abou t a te nt o fiftee n minut e brea k aroun dnoo n I hav e anothe r

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 brea k aroun d2:30 , an dthe nw e shu t dow nabou t

4:3 0 Th e reaso ni s tha t th e CSO s normall yg o o novertim e a t 5:00 , an dunles s yo u an dMr . Morri s wan t t o agre e t o pa yth e overtim e charg e fo r th e CSOs , w e nee dt o b e ou t o f th e building .

S o anypotentia l witness , othe r tha nth e nex t witnes s who' s goin g t o tak e th e stand , wit htha t admonition , i f you'l l leav e th e - - g o throug hthos e doubl e door s there .

Let' s g o of f th e recor dfo r jus t a minut e (Discussio nof f th e record )

JUDG E GOODWIN : Mr . Morris , d o yo u wan t t o cal l you r firs t witness .

MR . MORRIS : Sir , th e Governmen t call s Agen t Stige r WHEREUPON , DONAL D STIGE R WA S CALLE D A S AWITNES S B YAN D O NBEHAL F O F TH E GOVERNMEN T AND , HAVIN GFIRS T BEE NDUL Y

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 SWORN , WA S EXAMINE D AN D TESTIFIE D A S FOLLOWS : JUDG E GOODWIN : Pleas e b e seated . stat e you r ful l nam e fo r th e record , an dspel l you r firs t an dlas t nam e

TH E WITNESS : M yful l nam e i s Donal dA . Stiger . Stiger . S-t-i-g-e- r Donald . D-o-n-a-l-d .

JUDG E GOODWIN : Counse l MR . MORRIS : Yes , sir . Sir , wit h you r permission , i f I ca nas k th e question s whil e sitting .

JUDG E GOODWIN : Sur e DIREC T EXAMINATIO N

Q B YMR . MORRI S Agen t Stiger , woul dyo u pleas e provid e you r busines s addres s an dwher e you'r e currentl yemployed . AYes . M ybusines s addres s i s 730 3 Northeas t Alderwoo dRoad , Portland , Orego n 97218 . Q An dwher e - - fo r wh o d o yo u work ? A 

### AndI' mcurrentl yemploye dwit h

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 th e Federa l Aviatio nAdministration .

Q An dho wlon g hav e yo u bee nworkin g fo r th e FAA , Federa l Aviatio nAdministration ? AI hire do nwit hth e FAAi nJanuar y o f 1997 . Q Okay . I' das k yo u t o describ e you r aviatio nbackgroun dan dexperience . APrio r t o workin g wit hth e FAA , I worke dwit hth e Offic e o f Moto r Carriers , Federa l Highwa yAdministration , wher e there , I wa s a safet yinvestigato r an dals o deal t wit henforcemen t o f Titl e 49 , th e hazardou s materia l regulations .

Prio r t o that , I worke dwit h- - i n privat e transportation , a truckin g company . An dthe nprio r t o that , I wa s a U.S . Army Rotar yWin g pilo t fo r fiv e years . Q Ar e yo u a certificate dpilot ? A A t tha t tim e I wa s I a mn o longe r currentl ycertificated . Q Describ e you r experienc e wit h hazardou s materia l regulator ycompliance .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AFro mexperienc e i nprivat e

industr yo nth e truckin g side , throug hm y experienc e i nutilizin g th e hazardou s materia l regulation s whil e I worke dfo r th e Offic e o f Moto r Carriers , Federa l Highwa y Administration , t o workin g wit hth e Federa l Aviatio nAdministratio nsinc e Januar yo f 1997 , I'v e ha dextensiv e utilizatio no f th e hazardou s material s regulation s an d enforcemen t o nthose , a s wel l a s complianc e
an dinspectio no f shippers , carriers , an d individuals . Q Wha t trainin g hav e yo u receive do n hazardou s material s compliance ? ATrainin g fro mprivat e industr y source s throug htrainin g program s wit hth e Federa l Highwa yAdministratio na t tha t time , throug hth e FAA' s trainin g program , a s wel l a s variou s trainin g program s throug hth e Transportatio nSafet yInstitut e ove r th e cours e o f th e numbe r o f year s tha t I'v e bee n wit hbot hth e Federa l Aviatio nAdministratio n

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 an dth e Federa l Highwa yAdministration ,

Q Wha t ar e you r dutie s an d responsibilities , currently? A I currentl yenforc e Titl e 49 , Part s 10 0 throug h180 , i nregard s t o th e shipmen t an dtransportatio no f hazardou s material s vi a th e ai r transportatio nmode . Q A s par t o f you r duties , doe s i t includ e th e conduc t o f investigation s fo r hazardou s materia l violations ? AYe s 

### QApproximatel yho wman y investigation s hav eyo udon ei nyou r career ? A Durin g th e cours e o f m ycareer . coverin g bot hmode s o f transportation , I woul d

sa yprobabl yi nexces s o f fiv e hundred . Q Okay . AI f no t more . Q Hav e yo u previousl ytestifie da s a nexper t i nth e are a o f hazardou s materia l regulatio ncompliance ? A Yes . I have ,

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MR . MORRIS : You r Honor , I offe r

Agen t Stige r a s a nexper t witnes s i nth e are a o f hazardou s material s compliance .

JUDG E GOODWIN : Ms . Felts , d o yo u wan t t o voi r dire ?

MS . FELT S Yes , You r Honor , becaus e w e woul dobjec t t o that .

MR . BIERLEIN : W e understan dtha t th e witnes s i s experience di nth e Governmen t applicatio no f th e regulations . I t di dno t sound , fro mhi s background , tha t h e deal t wit h th e actua l operation s unde r th e regulation s o f classification , packaging , marking , labeling , preparatio no f shippin g document s dealin g wit h th e emergenc yrespons e information , o r th e othe r element s o f actua l complianc e wit hth e regulation s a s a regulate dparty .

I understan dther e wa s referenc e t o th e truckin g compan ybu t tha t seeme dno t t o cove r thos e issues .

JUDG E GOODWIN : Mr . Morris , fo r wha t ar e yo u offerin g hi ma s a nexpert ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MR . MORRIS : I' m offerin g hi ma s a nexper t a s t o th e application s o f 4 9 CFR , specificall yPart s 17 1 throug h175 , i nth e ai r commerc e mode .

JUDG E GOODWIN : Counsel , give n tha t proffer , d o yo u stil l hav e a nobjection ?

MR . BIERLEIN : No , You r Honor . A s limite db ycounsel , thi s woul db e acceptable .

JUDG E GOODWIN : Okay . An dle t m e ge t you r nam e again , please .

MR . BIERLEIN : Lawrence . JUDG E GOODWIN : Lawrence . MR . BIERLEIN : Bierlein . B-i-e-r

1-e-i-n . JUDG E GOODWIN : Okay . Than k you .

Th e Cour t wil l accep t hi ma s a n exper t base do nMr . Morris' s proffer . He'l l b e accepte dfo r tha t purpose .

Q B YMR . MORRI S Agen t Stiger , d o yo u recal l conductin g a surveillanc e o f Federa l Expres s operation s an dEmpir e Ai r operation s o nAugus t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 21st , 2007 ?

AYes . Q Okay . Wh ywer e yo u there ? AA s par t o f routin e inspection s o f ai r carrier s i nth e Medfor darea . Q Okay . Tha t wa s goin g t o b e th e nex t question . Wher e wer e you ? An dtha t woul db e Medford , Oregon ? A Q Yes ; i t wa s Okay , Wer e yo u i nMedford , Oregon , jus t t o conduc t surveillanc e o nFedEx ? ANo . Q Wha t othe r operation s o r investigation s wer e yo u doin g durin g tha t tim e period ? A A t tha t time , wit hsom e o f th e ai r carrie r inspections , w e als o inspecte d AmeriFligh t Airlin e AmeriFligh t LL C Airline s Q Okay . S o wha t d o you , o r th e Agenc ymean , whe nyou'r e conductin g routin e surveillance ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 3

1 ARoutin e inspection s - - basically , 2 you'r e there , a t the , a t th e facilities , 3 watchin g operations , confirmin g certai n 4 informatio ni nregard s t o th e prope r 5 transportatio no f hazardou s materials , 6 basicall yensurin g that , i nthi s case , o na n 7 ai r carrie r inspection , tha t they'r e properl y 8 transportin g th e hazardou s materials . 9 Q Okay . Wa s anyon e wit hyo u o nthi s 1 0 occasio ndurin g thi s inspection ? 1 1 AYes . Manage r Thoma s Kenny . 1 2 Q Wh ywa s h e there ? 1 3 AAlo t times , par t a s regula r 1 4 supervisor ydutie s i nsupervisin g th e agent s 1 5 unde r hi s responsibility , t o ensur e tha t we'r e 1 6 conductin g investigation s - - o r inspection s 1 7 properly , pe r th e applicabl e rules . 1 8 Q An dyo u mentione dyo u observe d 1 9 thes e operation s i nMedford , Oregon ? 2 0 AYes . 2 1 QDoe s FedE xhav eafacility , o r i s 2 2ther esom esor t o f facilit yther eyo uwer e

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 particularl ylocate dat ?

AFedE xExpres s doe s hav e a statio n locate di nMedford , Oregon , a t th e airport . Q Okay . S o whe nyo u ge t t o Medford , describ e wha t yo u di da s par t o f you r inspection . AA s par t o f thi s inspection , on e o f th e thing s w e di di s w e arrive , understandin g th e schedules , we'l l arrive , an di nthi s particula r case , w e wante dt o verif y complianc e wit hsom e o f th e downlin e informatio nthat' s bein g transmitte do nthat .

S o w e receive dsom e th e downlin e informatio no nwha t wa s inboun dfo r thos e flights , an dwe'l l tak e tha t information , an dthe nw e wil l compar e i t t o wha t th e cre wha s o nhan dfo r a pilo t notification , an dt o wha t i s physically , actuall yo nth e aircraft .

S o basically , w e figur e ou t wha t shoul db e o nthere , an dthe nwe'l l watc hwha t actuall yget s off .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q S o we'r e talkin g abou t Fligh t

8677-22 ? A Yes . Q Okay . An dyo u requeste dthi s informatio nprio r t o th e fligh t arriving ?

Q Yes ; w e did . S o you'r e ther e saying , okay . here' s what' s suppose dt o be , an dwher e it' s suppose dt o be , an dyo u matc htha t u p wit h what' s actuall ythere , an dwher e i t actuall y is ?

Q Tha t i s correc t

An dwh o di dyo u reques t thi s informatio nfrom ? AFedE xExpres s Statio npersonnel . Q Okay . An ddi dthe yprovid e i t t o you ' AYes . The ydid . Q Wha t di dtha t informatio ntel l yo u abou t thi s flight ? AO nthi s particula r flight , tha t informatio nindicate dther e wa s n o hazardou s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 material s o nboard .

Q Oka y S o sinc e ther e wa s indicatio ntha t ther e wa s n o D Go r dangerou s good s aboard , wha t - - di dyo u leave ? ANo . Q Why ? Wh ynot ? APar t o f th e jo bi s t o confir mtha t the yhav e - - carrier s hav e no t transporte d material s tha t ar e eithe r marke dwit hprope r transportatio nmarkings , o r othe r informatio n tha t ma yb e o nth e packages , tha t woul d indicat e tha t th e packag e i s a hazardou s material , an dshoul dno t hav e bee naccepte da t th e poin t o f acceptance . Q Okay . S o di dyo u chec k t o se e i f dangerou s good s wa s actuall yaboard ? A Yes . I did , Q Okay . Di dyo u contac t th e pilo t upo nth e aircraf t landing / A Yes . Par t o f m yprocedur e i s I'l l jus t verify , wit hth e informatio ntha t I receive da t th e downlin e station , i nthi s cas e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Medford , compar e i t t o i f th e pilo t ha s a

pilo t notificatio ndescribin g an yhazardou s material s o nboard . Q What , i f anything , di dh e tel l yo u whe nyo u approache dhim ? A H e indicate dtha t h e ha dn o hazardou s material s o nboar dhi s aircraft . Q Di dyo u reques t t o se e anythin g tha t th e pilo t wa s t o b e carryin g wit hhim ? A I woul das k hi mi f h e ha dth e pilo t notification . Q Di dhav e a pilo t notificatio no r a NOPIC , a s w e cal l it ? A No , h e di dnot ; bu t h e ha d indicatio nvi a - - o nthei r Aut o D GSystem , tha t ther e wa s n o D Go nboard . Q Anegativ e report , essentially . AAnegativ e report ; correct . Q I f hazardou s material s i s aboar d

a naircraf t durin g it s transport , wha t document s ar e th e fligh t cre wrequire dt o hav e wit hthem ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m2 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 labels . S o what' s th e significanc e o f thi s

ORM- D marking ? AAORM- D markin g i s basicall ya markin g that' s utilized , initially , b y- - t o display , o r t o convey , vi a marking , tha t th e materia l insid e th e packag e i s hazardous . Q Okay . Ca na nORM- D marke dpackag e fl yo na naircraft ? A

A No ; i t canno t Wh ynot ? Th e ORM- D markin g o nther e indicate s - - i f a packag e i s acceptabl e fo r ai r transportation , a shippe r woul dhav e to , one , confir m

tha t i t meet s th e requirement s o f 4 9 CF R173.27 . I f i t meet s al l thos e ai r mod e specifi c requirements , the nth e shippe r woul d indicat e o nthe , outsid e o f th e package , a n ORM- D Ai r marking . Tha t markin g signifie s tha t th e shippe r ha s indicate dt o an yai r carrie r tha t th e packagin g insid e woul dmee t th e ai r specificatio nrequirements , an db e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 pro p - - an db e acceptabl e fo r ai r transpor t

A I s tha t th e onl yrequirement , whe n ther e i s a nORM- D Ai r hazmat , tha t i s require d b yth e carrie r tha t ha s accepte dan d transportin g thes e goods ? ANo . Wit hai r transportation , it' s a littl e uniqu e i ntha t i t also , i f tha t materia l i s t o b e transporte db yair , require s a prope r shippin g nam e o na shippin g document . S o b yair , you'r e lookin g a t a marking , whic h i s th e ORM- D o nth e package , an dthe nyou'r e lookin g a t a shippin g document , whic ha t th e tim e woul db e tendere dfro mth e shippe r t o th e initia l carrier .

B yground , a nORM- D markin g require s n o suc hshippin g paper . Q Okay . S o you'v e alread y- - th e pilot' s alread ytol dyo u he' s go t n o shippin g paper s wit hhim ? A

marking ? Correct .

An dno wyou'v e go t a nORM- D

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 A

Q A Correc t Wha t d o yo u do ? A t tha t particula r poin t w e - - th e tw o shipment s wer e o nth e rollers , bein g offloade dfro mth e aircraft , fro mthere , move d the move r t o som e othe r roller s tha t wer e close r t o th e building , fo r furthe r inspection . Q No wjus t t o b e clear , i s ORM- D a uniqu e markin g o f hazma t fo r transportatio n purposes ? Yes ; i t i s

S o onc e i t wa s move d- - wher e di d yo u sa yi t went ? A I t wen t wa s remove dfro mth e roller s a s the ywer e rolling , off-rollin g fro m th e aircraft , t o the , som e othe r roller s tha t

wer e o nthe , nex t t o th e sid e o f th e buildin g fo r furthe r inspection . Q Okay . An dthe nwhat' dyo u do ? AA t tha t tim e w e wer e lookin g a t th e packages , an dthe nth e Federa l Expres s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 statio nmanager , Joh nPhillips , cam e up , wa s

als o wit hu s a t tha t time , sinc e h e ha dbee n alerte dt o wha t wa s found , an dthe nh e proceede dt o g o ahea dan dope nth e tw o packages , t o confir mi f the ywer e tru e hazardou s material s i nthere , o r i f ther e wa s
a nimproperl ymarke dbox , o r repackage dbox . Q Okay . Wer e yo u presen t whe nh e opene dthi s package ? AYes . I was . Q Wha t di dyo u observe , onc e th e packag e wa s opened ? A Onc e th e packag e wa s opened , ther e
wa s bottle s o f Nexiu mhan dcleaner , a t leas t marke do nth e bottles . I believ e ther e wa s 2 4

o f 35 4 mm . bottle s o f Q Okay , o f a han dcleaner . An ddi dyo u tak e photograph s o f th e ope npackag e an dth e inne r containers ? AYes . I did . Q Di dyo u hav e concern s abou t th e inne r container s themselves ?

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 A Ye s I did . I note da s I

inspecte dth e bottle s themselves , whic hwer e norma l screw-typ e bottles , ther e wa s n o positiv e mean s ove r th e cap s o f th e bottle s o n that . Therefore , there' s a requiremen t i n 173.27 , t o hav e a positiv e mean s ove r a screw typ e ca p fo r a material .

Therefore , thos e pac k - - thos e inne r package s woul dno t hav e bee nauthorize d fo r ai r transportation .

Okay , S o yo u hav e th e ORM- D markin g tha t i s o nth e outsid e o f th e box . Yo u ope nu p th e bo xan do nth e insid e yo u discove r it' s no t eligibl e - - i s tha t wha t you'r e saying ? fo r transpor t i nai r
commerce ?

Q Tha t i s correct . No wi nfairnes s t o FedEx , FedE x wouldn' t hav e know ntha t a t th e time , woul d the yhave ? A Tha t i s correc t Q 

### Okay

. S o becaus ei t di dno t

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 comply , th e inne r packagin g di dno t comply ,

an di t wa s offere di nai r commerce , doe s i t actuall yqualif ya s a nORM-D ? ANo t fo r ai r commerc e Q Okay . S o i f i t doesn' t qualif ya s a nORM-D , wha t shoul di t hav e bee nidentifie d

as ? Yo u g o bac k t o th e base , bas e classificatio no f th e material , becaus e ORM- D i s a reclassification . I nthi s particula r case , base do nal l th e evidence , th e classificatio no f th e materia l woul dhav e bee n
a nethanol/alcoho l solution s - - o r ethano l - - ethanol .

that ? An dwha t typ e o f hazar dclas s i s

ATha t i s a Clas s 3 flammabl e liqui d hazar dclass . Q Okay . Wer e yo u abl e t o identif y wh o th e shippe r wa s o f thes e tw o shipments ? AYes . Okay . Ho wwer e yo u abl e t o d o

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 that ? A The yindicate d- - th e shippe r wa s

indicate do nth e shippin g documen t - - no t o n th e shippin g do c - - bu t o nth e shippin g labe l tha t i s utilize db yth e carrie r t o sca nan d transpor t th e product , whic hwa s adjacen t t o tha t uniqu e transportatio nORM- D marking . Q Whe nyo u sa y"adjacent, " ho wclos e wa s th e ORM- D markin g t o th e shippin g labe l wit hth e scanning ? A Abou t a ninch . Q Followin g you r discover yo f thi s shipment , wha t di dyo u d o concernin g you r investigatio no f thi s incident ? AFurthe r investigatio no f tha t wa s confirmin g th e detail s o f ho wi t wa s tendered , ho wi t wa s offered , wh o th e shippe r was , ho w i t wa s shipped , furthe r confirme dwit hth e manufacture r o f th e materia l throug ha materia l safet ydatasheet , a s wel l a s a conversatio nwit hon e o f th e manager s a t th e manufacture r o ni f thi s wa s typica l i nho wi t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 was , th e packag e wa s - - wa s pu t together .

Q Okay . S o yo u di dcontac t th e manufacture r o f th e packaging ? AYes . I did . Q Okay . An dwha t di dthe ytel l you ? AThe yindicate dtha t the yonl y transporte dthos e material s b yground . Q An ddi dthe yi nfac t acknowledg e tha t thi s wa s no t designe dfo r ai r transport ? A The ykne wth e - - the ykne wenough . an dth e individua l tha t I talke dt o sai dtha t the ywer e tol dno t t o transpor t i t b yair . Q Okay . S o a t thi s time , wha t I' d lik e t o d o i s I' dlik e yo u t o - - I'l l wal k throug hsom e o f th e exhibits . I nfron t o f yo u i s a ligh t binder , an dI' das k yo u t o tur nt o C- 1 fo r identification .

D o yo u recogniz e this ? AYes . Thi s i s m yAgen t Statement . Q An di s thi s basicall ya summar yo f th e investigatio ntha t yo u conducte di nthi s
case ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 identification . D o yo u recogniz e this ?

Q Yes . I d o No wC- 2 consist s o f fou r pages , C

2- 1 throug hC-2-4 . D o yo u se e that ? A Q documents ? Yes .

Wha t i s - - o r wha t ar e thes e fou r

Thes e ar e basicall yth e trackin g document s utilize db yFedera l Expres s t o trac k

a package , o r shipmen t - - excus e m e - - a shipmen t fro m

poin t o f picku p t o poin t o f delivery . Whe nan dho wdi dyo u acquir e th e document s i nC-2 ? AI nthi s particula r case , throug h th e Federa l Expres s publi c We bsit e tha t track s th e information , Q Okay , S o i nlayman' s terms . basically , yo u go t th e trackin g number , yo u typ e i nth e trackin g numbe r o nth e We bsite , an di t tell s yo u wher e you r shipmen t i s a t any give npoin t i ntime ?

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m3 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Correc t Okay , Ho wdoe s i nyou r observation s o f operations , ho wdoe s FedE x captur e th e dat e an dtim e fo r th e reportin g o f thes e fo r it s We bsite ? A O nm yobservations , I'v e observe d tha t the yutiliz e th e shippin g labe l that' s affixe dt o th e package , an dthos e ar e usuall y scanne dwit hsom e typ e o f scannin g devic e fro m there , a s wel l a s th e individual s wh o ar e loadin g eithe r Federa l aircraft , o r containers , utiliz e tha t shippin g labe l t o tel l the mwher e to , wher e to , place , o r wha t th e sor t line , courie r vehicle , o r wha t uni t loa ddevice , t o pu t tha t i nthere .

I nothe r words , yo u hav e t o loo k

a t it , figur e ou t wher e it' s goin g base do n th e cod e that' s o nthere , an dfro mther e a lo t

o f time s it'l l b e scanned , s o tha t my experienc e ha s see nwher e they'l l b e abl e t o trac k a packag e eac htim e tha t produc t i s scanned , o r tha t shipmen t i s scanned .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Okay . An dwe'r e talkin g abou t th e

trackin g number . Th e trackin g numbe r we'r e referrin g t o ar e th e tw o package s tha t wer e discovere di nMedford ; i s tha t correct ? A Yes , sir . Tw o packages , eac hwit h

a separat e trackin g number . Q Okay . S o on e o f th e trackin g number s i s locate do nth e to p left-han dsid e o f C-2-1 ; correct? ATha t i s correct . Q Okay . No wi s i t th e norma l cours e o f FedEx' s busines s activitie s t o sca nthes e package s a s they'r e migratin g throug hit s system ? I'v e observe dFedE xemployees . Expres s employees , scannin g the m a s the y transitio nfro mon e poin t t o another . Q No wlookin g a t page s C- 1 an dC-2 , a t a minimum , ho wman ytime s wa s thi s packag e scanne db yFedE xpersonnel ? AInitially, i t tell s yo u tha t i t

wa s scanne di nBaltimore , scanne dagai ni n

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Memphis , scanne dagai ni nPortland , an dthe n

scanne dagai ni nMedford , Oregon . Q S o fou r differen t FedE xemployee s scanne dthi s documen t - - o r scanne dthi s labe l tha t wa s affixe dt o thi s package ? AYes . Q Okay . No wlookin g a t C-2-3 , an d 2-4 , thi s i s th e othe r packag e tha t wa s o nth e shipmen t tha t yo u - - o r o nth e airplane , tha t yo u observed ; correct ? AThi s i s th e secon dshipment ; correct . An da t a minimum , ho wman ytime s
wa s thi s shipmen t scanne db ya FedE xemployee ?

Fou r time s Q Okay . A s par t o f th e acceptanc e an dtransfe r o f packages , i s ther e a requiremen t t o inspec t package s prio r t o bein g loade do na naircraft ?

regulation . Q 

### Yes ; i t

is , accordin g t o th e

S o FedExwa s suppose dt o hav e

(202 ) 234-443 3 NEA LR

. GROS S COUR T REPORTER S AND TRANSgRiBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 inspecte dthi s multipl e times , bot hthes e

packages ? Ye s

MR . MORRIS : Okay . You r Honor , I offe r C- 2 fo r identificatio na s C- 2

MS . FELTS : N o objection . JUDG E GOODWIN : Complainant' s 2 fo r identificatio ni s receive di nevidenc e a s Complainant' s 2 . (Complainant' s Exhibi t C-2 , previousl ymarke d fo r identification , wa s receive di nevidence ) B YMR . MORRIS : Q I as k yo u t o tur nt o - - JUDG E GOODWIN : Hol do na second . Okay . B YMR . MORRIS : Q Agen t Stiger , I nex t as k yo u t o tur nt o C- 3 fo r identification , an dC- 3 consist s o f thre e photographs , an dI wan t t o g o throug hthes e photograph s on e a t a time .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Turnin g t o C-3 , photograp h3-1 ,

wha t i s thi s photograph ? AThi s i s a photograp ho f th e tw o shipment s tha t wer e identifie dcomin g of f th e aircraft , i nMedford , Oregon . Q A Q picture ? A An dwh o too k thi s picture ? I too k thes e pictures . An dwhe ndi dyo u tak e thi s

Thes e pictures , immediatel yafte r th e package s ha dbee ntake nof f th e roller s fro mth e aircraf t an dpu t nex t t o th e buildin g o nth e othe r rollers . Q Okay . An dwha t d o th e ai r carrier s loo k a t durin g th e sortin g operation s o nthes e boxes ? ATh e shippin g label s o nthere , i f yo u loo k o nthere , the yhav e a code . Basicall ytha t las t cod e o f MFRA , Federa l Expres s use s tha t t o identif yMFR , whic hi s th e identifie r o f Medford , Oregon , an dthe nA i s usuall ya station , wha t w e ter mi nth e FAA ,

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 wha t w e cal l a noutstation , o nthere . S o i norde r fo r tha t packag e t o transmi t fro m t o it s destination , individual s woul dhav e t o loo k a t tha t cod e t o determin e wher e i t get s sen t Q Okay . An dth e markin g w e talke d abou t earlier , th e uniqu e transportatio n marking , wher e i s tha t i nlocatio nt o th e labe l o nthi s photograph ? A Tha t i s locate drigh t next , o nth e to p package , righ t nex t t o th e ORM- D markin g o nth e to p package , an do nth e sam e side , mayb e a coupl e inche s dow na littl e bi t fro m th e packag e o nth e bottom . Q Okay . S o again , th e perso nwho' s scannin g thi s t o mov e i t withi nth e FedE x system , ha s t o wav e thei r scanne r ove r thi s ba r code , whic hi s immediatel yt o th e lef t o f thi s ORM- D marking ? AI se e - - i nm yobservations , I se e som e wher e the yus e han dscanners , an da lo t

o f tim e wit hth e uni t loa ddevices , ther e i s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 scanner s tha t ar e mounted , tha t the yhav e t o

basicall yhol dan dexpos e th e label , s o i t doe s sca nbefor e gettin g loade dint o a uni t loa ddevice , Q Okay . No wth e requiremen t fo r ORM-D , tha t ca nb e anywher e o nth e box , ca ni t not ? AYes ; i t ca n Q Bu t i nthi s cas e it' s righ t nex t t o th e scannin g label ?

Yes ; i t is . MR . MORRIS : You r Honor , I offe r C-3- 1 fo r identificatio na s C-3- 1

JUDG E GOODWIN : Ms . Felts . MS . FELTS : N o objection . JUDG E GOODWIN : Complainant' s 3 fo r identificatio ni s receive dint o evidenc e a s Complainant' s 3 . (Complainant' s Exhibi t C-3-1 , previousl ymarke d fo r identification , wa s receive di nevidence )

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q B YMR . MORRI S Turnin g t o photograp h3-2 , wha t i s thi s photograp hof ? A That' s a photograp ho f som e additiona l informatio ntha t wa s o nth e sid e o f th e package . Q An dwha t wa s th e purpos e o f thi s photograp hi nyou r investigation ? AT o hel p furthe r identif ywha t th e produc t was . Q Okay . An dthi s identifie s i t a s thi s Nexiu mantibacteria l han dcleaner ? A

carton ? Ye s

A s wel l a s th e quantit ype r

AYes . Q Okay . An dbot hboxes , o r package s contai nth e sam e item ? AYes . MR . MORRIS : You r Honor , I offe r C-3- 2 fo r identificatio na s C-3-2- .

MS . FELTS : N o objection .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 JUDG E GOODWIN : Complainant' s 3- 2

fo r identificatio ni s receive di n evidenc e a s Complainant' s 3- 2 (Complainant' s Exhibi t C-3-2 , previousl ymarke d fo r identification , wa s receive di n evidence )

Q B YMR . MORRIS : I' dnex t as k yo u t o tur nt o C-3- 3 fo r identification . D o yo u recogniz e thi s photo ? A

A Ye s Wha t i s this ? Thi s i s th e packag e tha t containe d th e materia l tha t wa s opened , an d I confirme d tha t i t containe dth e 2 4 bottle s o f Nexiu m han dcleaner . Q Okay . An d yo u earlie r testifie d abou t th e - - yo u ha d som e concern s abou t th e caps . Wha t ar e w e referrin g t o fo r thes e caps ? 

### Th

ewhitecap s ove

r th ebottle s

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 I ca n- •

Q Okay . An dth e requiremen t i s wha t

wer e thes e whit e caps , i f they'r e goin g t o b e i nai r commerce ? AI f they'r e goin g t o b e i nai r commerce , i f it' s a screw-typ e cap , ther e ha s t o b e a positiv e mean s acros s th e screw-typ e
ca p t o preven t movemen t

MR . MORRIS : Okay . You r Honor , I offe r C-3- 3 fo r identificatio na s C-3-3 .

JUDG E GOODWIN : Ms . Felt s MS . FELTS : I gues s w e hav e a n issu e wit hthis . You r Honor . I mean , thi s i s i nou r packaging . W e - - th e carrie r ha s n o wa yt o kno w- - I gues s I' mtryin g t o figur e ou t wha t it' s bein g offere dfor , becaus e w e hav e n o - - w e woul dhav e n o wa yo f knowin g this . W e don' t ope npackages .

JUDG E GOODWIN : Well , h e hasn' t suggeste dthat . 3- 3 fo r identificatio ni s receive di nevidenc e a s Complainant' s 3-3 , ove r objection .

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m4 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q (Complainant' s Exhibi t C-3-3 , previousl ymarke dfo r identification , wa s receive di n evidence ) B YMR . MORRIS : I' dnex t as k yo u t o tur nt o C- 4 fo r identification . Wha t i s C-4 ? A C- 4 i s th e Servic e Orde r tha t wa s aske dfo r b yth e shipper . I nothe r words , thi s i s th e shippe r directin g th e shipment , tha t identifie s th e leve l o f service . Q An dth e leve l o f servic e i nthi s
cas e wa s what ?

overnight . Wa s a pr i - - expres s priorit y

Okay . S o basicall ygoin g fro mth e Wes t Coas t - - o r fro mth e Eas t Coas t t o th e Wes t Coas t overnight ? ACorrect . Q An dth e trackin g number s - - d o thos e trackin g number s correspon dwit hth e photograph s an dth e packagin g tha t yo u

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 observe do nAugus t 22nd , 2 007 ? Ye s MR . MORRI S You r Honor , I offe r C- 4 fo r identificatio na s C-4 .

MS . FELTS : N o objection . JUDG E GOODWIN : C- 4 fo r identificatio ni s receive di nevidenc e a s Complainant' s C- 4

(Complainant' s Exhibi t C-4 , previousl ymarke dfo r identification , wa s receive di n evidence ) B YMR . MORRIS : I nex t as k yo u t o tur nt o C- 5 fo r identification . Wha t i s thi s document ? A Thi s i s th e shipper' s orde r fo r th e products , tha t identif ywha t th e materia l

was , an dth e quantitie s i nth e tw o shipments . Q Okay . An dagain , thi s identifie s i t a s th e Nexiu mantibacteria l gel ?

Q 

### Ye s Andth equantitie s i s indicate d

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 ove r o nth e right-han dside , fo r quantity ,

twenty-fou r each ? AYes . Q An do nth e left-han dsid e i t indicate s FedE xOvernight ? ATha t i s correc t MR . MORRIS : You r Honor , I offe r C- 5 fo r identificatio na s C- 5

MS . FELTS : N o objection . JUDG E GOODWIN : C- 5 fo r identificatio ni s receive di nevidenc e a s Complainant' s 5 .

(Complainant' s Exhibi t C-5 , previousl ymarke dfo r identification , wa s receive di n evidence ) B YMR . MORRIS : Q I nex t as k yo u t o tur nt o C- 6 fo r identification . Wha t i s thi s document ? AThi s wa s a Materia l Safet yDat a Shee t tha t I receive dfro mth e manufacture r o f th e material , th e Roya l Hous e Corporation .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q An dho wdi dyo u acquir e it ?

AI contacte dth e Roya l Hous e Corporatio nan daske dfo r th e Materia l Safet y Dat a Shee t a s par t o f th e investigation . Q Wha t i s th e significanc e o f th e Materia l Safet yDat a Shee t a s par t o f you r investigation ? A Basically , it'l l giv e -- giv e m e a bette r ide a o f wha t th e -- classificatio no f th e materia l i s i t wil l wha t th e

Q Okay . An dwoul dyo u explai nt o th e judg e th e ke ypoint s o nthi s document , tha t wer e reporte dt o yo u a s par t o f you r investigation , A Th e firs t poin t wa s th e informatio no ningredients , whic hi s numbe r two , whic hgav e m e tha t th e contents , o r th e hazardou s content s o f thi s produc t wa s th e ethy l alcoho l o nthat . Th e secon dpoin t that' s used , t o kin do f giv e m e a nindicatio n o f whethe r a materia l ma ymee t hazar d classification , i s th e - - there' s a nHIM S cod e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 tha t indicate dth e flammabilit yo f three . An d

that' s jus t use da s a genera l indication .

Th e mai nindication , i f ther e i s question s i nregard s t o flammabl e liquids , unde r numbe r five , firefightin g measures , i t gav e m e a flas hpoin t o f 7 4 degree s Fahrenheit , whic hhelp s m e identif yno t onl y i f it' s flammable , bu t als o th e packin g grou p unde r th e material . Q S o wha t kin do f packin g grou p wa s this ? Wit hth e 7 4 degre e flas hpoin t unde r 4 9 CF R121 , it' s Packin g Grou p 3 , Flammabl e Material . Q Okay . AFurthe r informatio nunde r 14 , a numbe r o f materia l safet ydat a sheets , eve n thoug hthey'r e no t require dt o hav e transpor t information , also , a lo t o f times , wil l includ e transpor t information . I nthi s particula r case , i t doe s giv e som e genera l informatio ni nregard s t o ho wt o transpor t it .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 4 

# r ^ 1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MR . MORRIS : You r Honor , I offe r

C- 6 fo r identificatio na s C- 6

MS . FELTS : N o objection . JUDG E GOODWIN ; C- 6 fo r identificatio ni s receive dint o evidenc e a s C

-

(Complainant' s Exhibi t C-6 , previousl ymarke dfo r identification , wa s receive di n evidence ]

Q B YMR . MORRI S I' dnex t as k yo u t o tur nt o C- 7 fo r identification . Wha t i s thi s document ? A Thi s i s basicall ya ninforma l interpretatio ntha t ha s bee nkep t on . A t th e time , i t wa s th e Researc han dSpecia l Program s Administratio nWe bsit e Informa l interpretations , w e us e a lo t o f time s t o hel p clarif yi f there' s anyissue s associate dwit h eithe r th e offerin g o r th e transpor t o f hazardou s material s

It' s use da s guidanc e ou t i nth e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 field , fo r helpin g u s t o identif ycertai n

issue s No wwa s thi s "interp " include di n you r Enforcemen t Investigativ e Report ? A Q you r ERI ? A Yes ; i t wa s S o wh ydi dyo u includ e thi s i n

I nthi s particula r case , base do n th e respons e tha t I receive dbac k fro mFedera l Express , I utilize di t t o hel p i n understandin g wha t th e responsibilit yi s o f a carrier , tha t th e informatio nha s bee nou t ther e since , i nthi s particula r case , a n interpretatio nsinc e 1998 . I nregard s t o that , a carrie r ma yno t jus t simpl yrel yo na shippe r certificatio ni nidentifyin g wha t a hazardou s materia l is , a s i nthi s case . Q Here , you'r e talkin g abou t specificall yparagrap hthre e o f thi s interp ?

Ye s MR . MORRIS : Okay . You r Honor , I offe r C- 7 fo r identificatio na s C- 7

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MS . FELTS : N o objectio n JUDG E GOODWIN : C- 7 fo r identificatio ni s receive di nevidenc e a s Complainant' s 7 .

(Complainant' s Exhibi t C-7 , previousl ymarke dfo r identification , wa s receive di n evidence ) B YMR . MORRIS : I' dnex t as k yo u t o tur nt o C- 8 fo r identification . Wha t i s this ? AThi s i s m yLette r o f Investigatio n tha t wa s sen t ou t t o Federa l Express . Q Okay . An di s i t th e norma l cours e
o f you r activit yt o sen dou t a Lette r o f Investigatio na s par t o f you r investigativ e activities ? AYes ; i t i s Q Okay . An dthi s i s - - wha t i s th e purpos e o f th e LOI ?

Th e LO I i s t o indicat e tha t there' s a potentia l violatio nfound , a s wel l

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 a s i t give s th e opportunit yt o th e regulate d

part yt o provid e anyadditiona l informatio n tha t woul dhel p i nth e investigation , t o determin e i f ther e wa s a violatio no f th e hazardou s materia l regulations .

Okay , An ddi dyo u receiv e a respons e t o thi s LOI ?

Yes . I did . MR . MORRIS : You r Honor , I offe r C- 8 fo r identificatio na s C- 8

MS . FELTS : N o objection . JUDG E GOODWIN : Complainant' s 8 fo r identificatio ni s receive di nevidenc e a s Complainant' s 8 .

(Complainant' s Exhibi t C-8 , previousl ymarke dfo r identification , wa s receive di n evidence !

Q B YMR . MORRI S Pleas e tur nt o C-9 , an dwha t i s thi s document ? A 

### Thi s wa s th elette r o f respons e

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 tha t I receive dbac k fro mFedera l Expres s

Corporation . Q Okay . An ddoe s thi s respons e provid e anycorrectiv e actio nfo r th e violatio ntha t yo u observe do nAugus t 22nd , 2007 ? A Ther e wa s jus t mentio ntha t som e manager s wer e notified , som e informatio nwa s disseminated , a s wel l a s Mr . Littlejohn , wh o responde dbac k t o this , indicate dtha t th e employee s wer e eithe r notifie dand/o r counsele di nregards . Q Wa s tha t anythin g othe r tha nwha t woul db e expected , i nanyevent ? AN o Q Ther e wa s n o typ e o f correctiv e measure s abov e wha t woul dhav e bee nrequire d b y4 9 CFR ? A letter ; n o No t tha t I coul ddiscer nfro mthi s

MR . MORRIS : Okay . You r Honor , I offe r C- 9 fo r identificatio na s C-9 .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m5 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MS . FELTS : N o objection . JUDG E GOODWIN : Complainant' s 9 fo r identificatio ni s receive di nevidenc e a s Complainant' s 9

(Complainant' s Exhibi t C-9 , previousl ymarke dfo r identification , wa s receive di n evidence ! B YMR . MORRIS : Q S o yo u ultimatel ypu t togethe r a n EIR , a nEnforcemen t Investigativ e Report ; correct ? Ye s

S o onc e yo u prepar e you r EIR , wher e doe s i t go ? A I nou r norma l procedures , my investigativ e repor t woul dg o t o m yimmediat e supervisor , wh o woul drevie wit . I t woul d the ng o t o hi s supervisor , who' dthe nrevie w i t I t the ni s reviewe da t ou r divisio n level , an dthe nwoul dprocee dt o Legal , ou r lega l folks , an di nthi s particula r case , i t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 wen t on e additiona l step , i ntha t i t wen t t o

headquarter s i nWashington , D.C . t o b e reviewed . Q Okay . S o d o yo u mak e th e ultimat e determinatio no f a sanctio ntha t i s propose d i nanygive ncase ? A N o Q Okay . However , a s par t o f you r training , ar e yo u require dt o b e familia r wit h th e administrato r sanctio nguidance ? AYes . I am . Q I as k yo u t o tur nt o C-1 0 fo r identification . Wha t i s this ? A Thi s i s th e guidanc e tha t ha s bee n pu t ou t a t th e tim e tha t I utilize dt o mak e m y recommendatio nfo r sanction .

Okay . No wsinc e it' s bee n literall yyear s sinc e th e tim e o f th e violatio nt o now , ha s th e guidanc e subsequentl ychanged? AYes ; i t has . 

### QBu t

thi s i s th eguidanc etha t wa s

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 i neffec t bac k i n2007 ?

AYes ; i t was . Q Okay . I' das k tha t w e g o throug h thi s an dhav e yo u addres s th e factor s tha t th e administrato r ha s pu t fort hi nit s publicly

availabl e guidance ; okay ?

An dI' ma t C-10 . An do nth e to p right-han dsid e o f C-10 , ther e ar e pag e number s beginnin g wit h19443 , an dC-1 0 continue s t o 19450 . D o yo u se e that ? AYes . Q Okay . No wwe'r e lookin g a t th e sanctio nguidance . I wan t yo u t o star t ou t b y looking , goin g t o pag e 19445 . AYes . Q Okay . I t ha s yo u ask , o r th e administrato r ha s someon e g o throug ha n analysi s t o determin e wha t th e appropriat e sanctio nrang e is , an dthe nultimatel ygoe s throug ha matrix ; i s tha t correct ? ATha t i s correct . Q Okay . Th e firs t thin g I wan t yo u

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 t o loo k a t i s th e nature , circumstances ,

extent , an dgravit yo f th e violation . Th e materia l tha t wa s offere dhere , th e administrato r ha s pu t ou t thre e categorie s o f ris k categories ; i s tha t correct ? A Tha t i s correc t Q I nthi s case , wha t ris k categor y
wa s thi s substance ? A I t wa s a Packin g Grou p 3 flammabl e liquid . Therefore , i t woul dmee t Categor yB . Q Okay . An dCategor yB , th e administrator' s guidanc e tell s u s t o asses s wha t kin do f weigh t t o that ? AAmoderat e weight . Q Okay . Wha t quantit yo f materia l

wa s offered , o r transported , o r accepte dfo r transpor t i nthi s cas e wa s - - wa s tw o cases ; right ? A Tha t i s correc t Q Forty-eigh t bottles . An di nthi s case , di dth e shipmen t caus e damag e o r har mt o person s o r properties ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 ANo ; i t di dnot .

Q Okay . Becaus e i t didn't , there' s
n o weigh t assessed , on e wa yo r th e other ; i s tha t correct ? ATha t i s correc t Q Okay . An dth e B , th e violator' s degre e o f culpability . I s th e violato r th e manufacture r o f th e hazardou s materia l i nthi s
case ? A No ; i t i s not . Q Okay . Di dsomeon e othe r tha nth e violato r prepar e th e shipmen t fo r transportation ? A Th e shippe r woul dhav e prepare d th e shipmen t fo r transportation.

Okay . S o tha t woul db e mitigating , somewhat , i nthi s case ; i s tha t correct ? A Q Tha t i s correc t Okay . An dthe ndi dth e violato r reasonabl yrel yo nincorrec t informatio nfro m anothe r source ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 ANo .

Q Okay . Why ? AThe ytransport , the yaccepte dan d transported . The ywer e th e one s tha t accepte d i t an dtransporte dit . Q Okay . An di nai r commerce , on e
canno t transpor t ORM-D ; correct ? ATha t i s correct . Q Okay . An don e canno t transpor t ORM- D Ai r withou t shippin g papers ? ATha t i s correc t An di nthi s case , w e don' t hav e shippin g papers , an dw e hav e th e wron g markin g o nth e shipment ; correct? A Correc t Q Okay . No wdoe s FedEx , i nyou r investigation , di dyo u chec k t o se e i f FedE x ha da violatio nhistory ? AYes . I did . Q An da s par t o f you r investigation , wha t di dyo u discove r abou t FedEx' s violatio n histor y

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AFedE xha da violatio nhistor yove r

th e cours e o f th e perio dtha t I checked . Q Okay . An ddi dyo u includ e tha t a s par t o f you r EIR ? A Yes . I did . Q An dI as k you , befor e w e continu e wit hth e matrix , t o g o t o C-1 1 fo r identification . D o yo u se e that ? AYes . I do . Q D o yo u recogniz e that ? AYes . Q Wha t i s thi s document ? ABasically , thi s i s a recor drevie w o f a nenforcemen t investigativ e syste mtha t identifie s pas t violation s i nth e syste mfo r regulate dparties . Q Okay . S o i n2007 , ho wfa r di dyo u g o back ? A A t tha t time , I ra na thre e yea r histor ycheck . Q Okay . Wh yonl ythre e years ? AA t tha t time , tha t wa s ou r

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 procedure s

Q Okay . An d s o ther e ar e fiv e prio r violation s agains t FedEx . S o di d yo u conside r tha t i n determinin g - - o r woul don e conside r tha t i n determinin g a sanctio nagains t FedEx , unde r th e administrato r sanctio nguidance ? AYes . I would . Q Okay . I n fact , i f yo u loo k a t pag e 19446 , doesn' t i t indicat e tha t ordinarily , finding s o f violatio nmor e tha n fiv e year s ol d carr yles s weight ? AYes ; i t doe s Q S o yo u onl ywen t bac k three ? ATha t i s correc t Q Okay . An d the nbase do n thes e factors , there' s a totalit yo f circumstance s typ e o f analysi s that' s done ; correct ? A Q Correc t There' s n o mathematica l formula , A plu s B equal s C ?

No

. 

### There' s rang etha t th e

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 administrato r provide s i nexercisin g th e

administrator' s judgment ? A Tha t i s correc t Q Okay . An dtha t rang e i s se t fort h i nth e administrator' s matri xtha t begin s o n 1944 7 an dcontinue s ove r t o 19448 ? AYes . Q Okay . S o wha t typ e o f ai r carrie r i s FedE xfo r sanctio npurposes ? A Fo r sanctio npurposes . Federa l Expres s Corporatio ni s a Grou p 1 ai r carrier . Q An dthat ' s give nno t onl yb yth e numbe r o f th e aircraf t bu t th e siz e o f thei r
revenue ? Tha t i s correct . Q Okay . An da s a Grou p 1 ai r carrier , wha t i s th e sanctio nrang e fo r 175.3 0 violations ? AFo r 175.3 0 violations , o nth e A , 173.30 Aviolations , th e sanctio nrang e i s 5,00 0 t o 27,50 0 pe r violation . Q Pe r violation . An ds o i nthi s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 cas e yo u hav e tw o imprope r acceptance s wit hn o

shippin g papers ? ATher e wer e tw o imprope r acceptance s wit hn o shippin g documentation . Q An dyo u hav e tw o imprope r acceptance s fo r imprope r markings ? A

there ? Yes .

Okay . S o yo u hav e fou r violation s

Tha t i s correct . Q An dthe nho wman yviolation s o f th e othe r 17 5 violations , i nthi s cas e 175.3 ? A Ther e woul dhav e bee ntw o violation s there . Q An dth e sanctio nrang e fo r othe r 17 5 violation s i s fiv e t o 15,000 , i s i t not ? A Tha t i s correct . Q Okay . S o yo u hav e si xviolation s wit ha rang e o f betwee n30

- an d$165,000 ? ATha t i s correct . Q Doe s th e administrator' s reques t fo r 37,50 0 fal l withi ntha t range ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m6 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AYes ; i t does .

Q No wlet' s assum e tha t w e jus t loo k

a t th e tw o separat e shipments , an dassum e tha t th e sanction s wer e multipliciou s fo r eac h shipment . I nothe r words , jus t two . considerin g on e shipment , al l th e violation s wer e multipliciou s fo r sanction , i s one , anothe r shipment , al l th e sanction s wer e multipliciou s fo r that . You'v e go t tw o shipments ; correct ? ATha t i s correct . Q S o th e sanctio nfo r tha t woul db e 10

- t o 55,000 ? AYes . Q S o 37,50 0 fit s dea dcente r i n that , doesn' t it ? A

history ? A Yes ; i t doe s Eve nignorin g th e violatio n

Correc t 

### MR

. MORRIS : Okay

. You r Honor , I offe r C-1 1 fo r

identificatio na s C-11

.

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MS . FELTS : N o objection . MR . MORRI S O r strik e tha t C

10 . I' m

sorry , JUDG E GOODWIN : Okay . MR . MORRIS : An d I offe r C-1 1 fo r identificatio na s C-11 .

JUDG E GOODWIN : Complainant' s 1 0 fo r - - Ms . Felts , d o yo u hav e a n objectio nt o eithe r one ? Wha t th e cour t normall ydoe s wit h regulation s i s w e tak e judicia l notice , an d w e wil l - - eve nthoug hI'l l admi t this , w e alway s mak e a poin t o f lookin g a t th e regulatio n that' s applicabl e a t th e time .

Yo u know , i f Mr . Morri s want s t o produc e i t a s a n exhibit , that' s n o proble m either ; bu t w e alway s loo k a t th e regulatio n a t th e tim e o f th e violation .

S o 

### Complainant' s 1 0 fo r identificatio ni s receive di nevidenc ea s Complainant' s 10

. An dyo uhaven

o objectio n t o Complainant' s 11 , i s tha t correct , Ms

. Felts ?

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MS . FELTS : No , You r Honor . I d o

no t JUDG E GOODWIN : Oka y Complainant' s 1 1 fo r identificatio ni s receive di nevidenc e a s Complainant' s 11 .

(Complainant' s Exhibi t C-1 0 an dC

11 , previousl ymarke dfo r identification , wer e receive di n evidence ) MR . MORRIS : An dI jus t wan t t o clos e wit ha coupl e othe r thing s here . You r Honor , B YMR . MORRIS :

S o th e shippin g nam e fo r thi s han d sanitize r wa s ethanol/alcoho l solutions ; correct ? A Q Tha t i s correc t An dyo u ha dperviou s identifie di t

a s a Clas s 3 , packin g grou p 3 ? AYe s Q An dth e U Nidentificatio nnumbe r fo r thi s shoul dhav e bee nU N1170 ?

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AYe s MR . MORRIS : Nothin g further , si r JUDG E GOODWIN : Cros s MS . FELTS : Ma yI Sta yseated . You r Honor ? JUDG E GOODWIN : Pardo nme ?

MS . FELTS : Ma yI sta yseated ? JUDG E GOODWIN : Yes . MS . FELTS : Than k you . CROSS-EXAMINATIO N B YMS . FELTS : Q Goo dmorning , Mr . Stiger . I jus t hav e a fe wquestions , an dI apologize , i n advance , i f the ysee mt o jum p around . I wa s a bi t o f notes . S o i f th e subjec t matte r goe s bac k an dforth , I d o apologiz e abou t that .

I wan t t o as k you , first , jus t abou t - - yo u mentioned , whe nMr . Morri s wa s speakin g wit hyou , tha t yo u ha dconducte dove r 50 0 inspections . Ho wman yo f thos e wer e regardin g Federa l Expres s facilities ?

D o yo u hav e a genera l range ?

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 3

1 A I mean , jus t t o giv e yo u a bal l 2 par k figure , a certai npercentag e o f that , 3 mayb e 5 percent , 1 0 percent , base do n- - i f 4 you'r e talkin g strictl yai r carrier s o nthat , 5 a littl e bi t higher , bu t yo u hav e t o realiz e 6 tha t w e d o ai r carrier s a s wel l a s shipper s i n 7 ou r inspection s an dinvestigations . 8 Q Yes . 9 AAn dm yexperienc e ha s been , i s 1 0 tha t th e shipper s tak e u p a t leas t 5 0 percen t 1 1 o f m yinspectio nan dinvestigatio ntime . 1 2 S o betwee ntha t an dth e numbe r o f 1 3 carrier s tha t w e have , probabl y5 percen t 1 4 woul db e a goo dbal l par k gues s i ntha t 1 5 regards . 1 6 Q Than k you . Wha t I' m gettin g a t i s 1 7 I' m

tryin g t o jus t ge t a sens e o f th e gaug e o f 1 8 you r familiarit ywit hFedE xoperations . 1 9 That' s wh yI wa s askin g ho wman ytime s yo u ha d 2 0 visited , yo u know , FedE xfacilities , jus t t o 2 1 ge t u s int o tha t caus e i t wil l infor mm ylate r 2 2 questions .

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AOh , number-wise ? I f you'r e

lookin g a t number-wise , i t probably , base d

ove r th e cours e o f mycaree r sinc e Januar y 1997 , i t coul db e anywher e - - I woul dsa ya t leas t - - probabl yove r a 100 , a 10 0 differen t time s base d- - no t that' s a t on e statio n,bu t th e numbe r o f station s tha t Federa l Expres s ha s i nm yare a o f responsibility . Th e numbe r o f station s base do neac hcarrie r kin da dictate s - - wil l kin da dictat e th e number s tha t I loo k at .

Okay , S o yo u sai da coupl e hundre dtimes , o r a 10 0 time s o r so . I don' t

wan t t o pu t word s i nyou r mouth . AA t leas t a 10 0 times . Q Okay . S o i nth e cours e o f thos e 10 0 tim e inspections , ar e yo u aware , di dyo u observe , yo u know , ho wautomatio nplay s a larg e rol e i nFedE xoperations ? AI se e tha t i nFedE xoperation s a s wel l a s othe r integrator , ai r carrie r operations , yes .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Okay . An djus t kin dof , yo u know .

give nthat , wit htha t o nth e mind , I wan t t o tur nyou r attentio nt o Complainant' s Exhibi t C - - I hop e I don' t fudg e th e number s her e - - C-2 , th e trackin g documentation , th e FedE x trackin g documentatio ntha t yo u an dMr . Morri s spok e abou t a littl e bi t ago .

Yes . C- 2 Yo u testifie dtha t tha t - - thes e scans , yo u know , represen t - - o r thes e - - I' msorr y- - thes e entrie s represen t tha t th e packag e ha dbee nscanne do nth e orde r o f fou r o r s o times . That' s correct ? A I nm yobservations , I'v e see n scan s base do nthat , wher e it' s a physica l

scan . No wI kno wo f othe r operations , an d sometime s there' s what' s considere da logica l

scan , wherea s th e shipment , base do nth e fac t tha t i f i t go t t o on e point , the ni t wil l logicall yassum e tha t i t go t vi a anothe r poin t

o ntha t 

### I'v eexperience dtha t alo t wit h Unite dParce lServic escan s wher ealogi c sca n

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 i s utilized . M yexperienc e i nwatchin g

operation s i nm yare a o f responsibilit yi n Oregon , I'l l se e physica l scans . O nth e time s whe nI se e th e loader s wil l load , I'l l se e a physica l sca na s wel l a s sometime s I'l l se e han dphysica l scan s whe nshipment s ar e picke d up , o r pallet s ar e scanned . Q Sure . But , yo u know , fo r ever y entr yo nthi s printou t here , tha t represent s Complainant' s Exhibi t C-2 , yo u don' t kno wi f thes e represen t physica l o r machin e scans , d o you , fo r ever ysingl e on e o f these ? AThe ycoul db e a machin e scan . M y experienc e ha s bee n- - i s a t leas t a t th e poin t initially , whe ni t i s tendered , I'v e see na physica l sca nb yth e employee , b yth e ai r carrie r employee . I hav e see nphysica l

scan s a s a nite mi s take nfro ma bel t an d

scanne dvi a a machine , wit hth e loade r holdin g i t a s it' s place di na uni t loa ddevice . Q 

### Okay

. Le t

m etur nyou r

attentio n now , i f Icould , t o - - let' s see , Ibeliev ei t

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 7

1 wa s - - bea r wit hm e on e moment , Mr . Stiger , 2 whil e I pag e throug hhere . Complainant' s 3 Exhibi t C-1 , you r agent' s statement . 4 I not e her e tha t yo u mentio ntha t 5 th e packag e - - th e packages , yo u know , marke d 6 o nbot hsides , o f eac hrespectiv e package , 7 wit hth e consume r commodit yORM- D marking . Am 8 I readin g tha t right ? 9 AYes . 1 0 Q Okay . No wle t m e tur n- - again , I 1 1 tol dyo u I wa s goin g t o ski p aroun da lo t - - 1 2 s o let' s g o now , i f w e could , t o you r 1 3 photograph . Photograp h3-1 , whic hi s 1 4 Complainant' s C-3 . Th e photograp hher e show s 1 5 a markin g o non e sid e o f th e box . 1 6 AmI lookin g a t tha t correctly ? 1 7 AYes . 1 8 Q D o yo u hav e a photograp ho f th e 1 9 marking s o nbot hside s o f th e box , a s yo u 2 0 noted , yo u observe di nyou r statement ? 2 1 AYes . Ther e - - I believ e I too k 2 2 picture s jus t o f th e marking s tha t wer e nex t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 t o th e labels . Bu t I recollect , a t tha t time ,

ther e wa s a nadditional marking , I believ e o n th e othe r sid e o f bot ho f th e packages . Q Bu t yo u don' t hav e photograph s representin g th e - - AI di dno t hav e photograph s o f bot h

o f those ; no . Q Okay . Le t m e g o to , now , talkin g a littl e bi t about , yo u know , ORM-D . Yo u mentione dthat , yo u know , i t wasn' t - - i t didn' t hav e tha t Ai r markin g o nit . Bu t just , yo u know , ORM- D alone , tha t coul dmov e b y ground ; correct ? A Thi s shipment , a s marked , an da s packaged , base do nmyinvestigation , coul db e transporte dvi a ground . Q An dth e regulator yrequirement s fo r groun dtransportatio nar e prett yminimal . Woul dyo u agre e wit htha t statement ? ATh e regulator yrequiremen t i s a ORM- D markin g o nth e sid e o f th e packag e t o mov e b ygroun dtransport ; yes .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m7 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Okay . No wlet' s tal k a bi t abou t

th e actua l material , th e Nexiu mhan d sanitizer . A t th e tim e o f inspection , th e package , yo u know , wa s opened . Wa s i t leaking ? A No ; i t wa s not . Q A Q Emanatin g an ytyp e o f odor ? I di dno t detec t an yodor . Wer e th e side s o r an ypar t o f th e packag e wet ?

Q N o An dwa s th e wer e th e item s insid e th e packag e intact ? ATh e inne r containers ? Q Yes . ATh e inne r containers , ther e appeare dt o b e n o indicatio no f leakag e o r seepag e tha t I coul ddetect . Q An dthi s item , thi s Nexiu mhan d sanitizer , I mean , thi s is , again , a consume r commodit yitem . I t coul db e purchase dof f a shel f a t a grocer ystore ; ca nit ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 A M yunderstandin g i s Nexiu mhan d

cleane r i s - - i s a numbe r o f ethano l solution s tha t ca nb e purchase dfo r anti-ger musage . Q I mean , you'v e neve r know nhan d sanitize r t o brin g a plan e dow no r caus e a n emergenc yrespons e incident , hav e you ? ANo , bu t I'v e know nflammabl e liquid s t o hav e problem s i naircraft . Q Bu t no t han dsanitizer ; right ? tha t yo u kno wof . ANo t t o m yknowledge . Q Okay . Let' s tal k a bi t abou t th e LO I an dth e respons e receive dbac k fro m Federa l Express . Let' s see . Well , actually , le t m e jus t - - I' mgoin g t o focu s o nth e Lette r o f Response , Complainant' s Exhibi t 9 .

No wyo u mentione dthat , whe nMr . Morri s an dyo u wer e talking , yo u know , tha t ther e wa s a mentio no f correctiv e action .

Yo u mentione dtha t i t wa s jus t a manage r sendin g a reminde r t o th e field . O r I jus t - - I wante dt o wal k throug hsom e o f

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 thes e things , t o se e i f ther e wa s - - i f yo u

note dthes e othe r items , caus e ther e wer e som e additiona l item s mentione di nthi s Lette r o f Respons e b ywa yo f correctiv e action .

Let' s see . There' s a mentio na t th e botto m

paragraph . I' msorry . Thi s i s o n

- - le t m e fin dm yreference . I apologize . I' m sorry . A t th e to p o f pag e tw o o f Complainant' s Exhibi t C-9 , there's , yo u know , mentio no f - - th e firs t ful l sentenc e tha t start s wit h"since. "

"Sinc e thi s issu e cam e - - JUDG E GOODWIN : No wjus t fo r th e record , I'v e remarke dth e exhibits , an dth e pag e you'r e referrin g t o woul db e tw o o f eleven , MS . FELTS : I' mprobabl yo nth e wron g exhibi t then . You r Honor . I apologize .

JUDG E GOODWIN : No . You'r e o nth e correc t one . Mr . Morri s marke da t th e botto m o f tha t page , nin e hyphe ntwo . Becaus e Exhibi t 1 1 - - becaus e thi s exhibi t ha s 1 1

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 pages , I repaginated , an dth e court' s - - i t

woul db e tw o o f eleven , bein g 1 1 page s o f th e exhibit , bu t a t th e botto mright , i nblack , i s 9-2 . MS . FELTS : I follo wyou . Than k you . You r Honor .

JUDG E GOODWIN : An dyou'r e talkin g abou t th e firs t paragraph , beginning , o r th e en do f th e paragrap htha t carrie dove r fro m pag e one ? MS . FELTS : Th e en do f th e paragrap htha t carrie s ove r fro mpag e one . Th e firs t ful l sentenc e tha t start s wit h "since. " I jus t wan t t o rea dthi s t o yo u an dthe nas k yo u i f tha t - - i f yo u se e wha t I' msayin g here .

"Sinc e thi s issu e cam e t o ou r attention , al l shippin g label s fro mthi s custome r ar e scanne db you r employee s whe n affixe dt o th e packages. "

I'l l g o t o thi s nex t sentenc e too .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 "Al l label s - - excus e me . "Al l

employee s workin g a t thi s locatio nhav e bee n mad e awar e o f thi s procedure , an dloo k fo r an y D Gmarking s o r label s tha t migh t b e applied. "

Di dI rea dtha t a s appear s o n tha t page , Mr . Stiger ? Di d I rea dtha t right ?

TH E WITNESS : Al l employee s workin g a t thi s locatio nhav e bee nmad e awar e o f thi s procedure , an d loo k fo r an yD G marking s labels , tha t migh t hav e bee napplied .

MS . FELTS : Yes . TH E WITNESS : Tha t i s correct . B YMS . FELTS : Q Okay . So , yo u know , thi s - - i s thi s no t a typ e - - yo u know , physicall y scannin g al l labels . Thi s doe s no t soun dlik e a ne wpractic e tha t ha s bee nspecificall y institute dt o redres s a specifi c issue . That' s th e typ e o f correctiv e actio ntha t woul dg o abov e an dbeyond , that' s mentione di n th e penalt ymatrix . A 

### Th

edut y for a nai r carrie r

to

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 inspec t a packag e i s a basi c - - basi c

procedure . Q Okay ; fai r enough . Gettin g at , yo u know , th e othe r part s o f this , yo u know . there' s ther e wa s als o mentio no f th e shippe r wa s embargoed . The yvisite dth e shippe r i nshippe r outreach . I s tha t als o no t th e typ e o f correctiv e actio ntha t shoul db e -

- tha t ca nb e take ni naccount , o r shoul db e take nint o accoun t whe nlookin g a t penalt y guidelines ? A M yunderstanding , i t woul db e a goo dbusines s practic e fo r an ytransporte r t o ge t wit hit s shipper , t o determin e wha t i s properl yshi p - - yo u kno w- - wha t i s properl y shippe do nthat , a s oppose dt o a additional , "abov e an dbeyond " mitigatin g factor . I d o no t believ e tha t wha t woul db e normall ydon e i na norma l busines s practic e qualifie s a s "goin g abov e an dbeyond. " Q Well , wil l yo u a t leas t agre e wit h

m e tha t i nthi s instance , FedE xexpressed , b y

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 wa yo f correctiv e actio ndi dmor e tha njus t

communicat e somethin g t o employees ? A A s wel l a s the ycommunicate dt o th e shipper , whic hwa s als o communicate dvi a Lette r o f Investigatio nfro mmysel f - - o r fro m th e Agenc yt o th e shippe r a s well . Q An dsinc e yo u mentione dthat , I
mean , wa s th e shippe r actuall yfine dfo r th e shipment ' Th e shippe r I prepare da n enforcemen t investigativ e cas e fo r thi s one , an da civi l penalt ywas , t o m yunderstanding , wa s issue dt o th e shipper , an dthe ni t wa s settled . Q D o yo u kno wfo r wha t amount ? Yes . I do , Mr . Morris , objection . Relevance , You r Hono r

JUDG E GOODWIN ; relevan t t o thi s case ? Ho wi s tha t

MS . FELT S Well , th e cru xo f Federa l Express' s argument , o r par t o f th e cru xo f th e argumen t i s goin g t o b e th e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 appropriatenes s o f th e penalty , an dwhe nth e

shippe r ha s responsibilit yo f classifyin g th e item , i f the yar e penalize dles s tha nth e carrie r - - JUDG E GOODWIN : Well , th e court' s concer ni s tha t there' s a lon g bod yo f cas e la wdiscussin g issue s o f settlement , an dth e underlyin g reaso nbein g tha t usin g settlemen t discussion s dampen s th e party' s willingnes s t o underg o settlements , an dthi s cour t i s ver y reluctan t t o consider , yo u know , any settlemen t issues , an ysettlemen t discussion s i na case , eve nthoug hit' s relate dt o this , becaus e th e cas e wa s settled .

MS . FELTS : Well , le t m e as k yo u thi s question , then .

B YMS . FELTS : Q D o yo u kno wwha t th e actua l penalty , th e origina l penalt ywas , issue dt o AstraZeneca ? AI mad e a recommendation ; yes . Q Wha t wa s tha t recommendation ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MR . MORRIS : Objection , You r Honor .

Irrelevant . Wha t h e recommend s an dwha t ultimatel ygoe s ou t coul db e completel y different . O r coul db e th e same . Bu t it' s no t relevant .

JUDG E GOODWIN : I' m goin g t o sustai nit . Th e reaso ni s tha t th e court' s familia r wit hth e processin g o f thes e cases , an di never ycas e tha t th e cour t i s awar e of , th e agen t make s a recommendation . Th e cour t doesn' t eve nkno wt o wha t exten t thos e recommendation s ar e adhere dto . Bu t hi s i s a recommendation . S o I don' t se e anyrelevance , a t all , t o th e issue s i nthi s case . S o sustained . MS . FELTS : Le t m e mov e on , then . t o talkin g abou t th e penalt yassessmen t agains t Federa l Express , then , i f I may .

Q B YMS . FELT S Complainant' s Exhibi t C-10 , th e actua l sanctio nguideline , yo u mentione d earlie r tha t thi s substanc e wa s yo u

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m8 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Onc e i t passe s that , the nth e nex t

hurdl e tha t a produc t mus t tak e i s - - i nthi s particula r cas e th e bas e classificatio ni s ethanol/alcoho l solutions , ethano l o nthat . Yo u ar e reference dt o 173.15 0 o nthere , whic h require s yo u t o meet , one , no t onl yth e limite dquantities , bu t sinc e this , thes e tw o shipment s wer e offere dfo r ai r transportation , th e packagin g i nthe mrequire s t o mee t th e specification s i n173.27 .

I nthi s particula r case , thes e tw o shipment s woul dno t hav e bee nqualified , base d

o nth e packaging , t o b e offere dfo r ai r transportation . Therefor e yo u g o t o th e bas e classification .

I nothe r words , yo u woul dneve r hav e gotte nt o poin t C , whic hi s t o sa yyes , thi s meet s th e reclassificatio no f a consume r commodit yfo r ai r transport . Q Okay . Let' s mov e no wt o - - yo u wer e talkin g befor e abou t th e FedE xExpress's , yo u know , dangerou s good s enforcemen t record .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 again , par t o f th e penalt ycalculation , an d

thing s lik e that .

Whe nyo u wer e examinin g thei r - - FedEx' s Express' s pas t - - an dle t m e bac k u p a second . I' musin g FedE xExpres s an dFedera l Expres s Corporatio ninterchangeably , I' m meanin g th e sam e company . I don' t wan t t o
caus e anyconfusion . AYou'r e talkin g th e ai r carrie r company ? Q A Yes . Yes . I jus t wante d- - Th e certificate dai r carrier ? Ye s A Okay , Q I jus t wante dt o mak e sur e I wa s bein g clea r o nthat . I g o bac k an dfort hs o much , I jus t hav e t o sto p fo r a second .

S o i nexaminin g th e Respondent' s FAAenforcemen t record , di dyo u conside r th e fac t that , yo u know . Federa l Expres s move s approximatel y30

- t o 35,00 0 dangerou s good s package s daily ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 A I hav e n o informatio ntha t tell s

m e tha t the ymov e tha t man yshipments . Q Well , di dyo u consider , I guess , th e calculatio no f th e rates , thei r rate s b y wa yo f - - wha t I mea nb ytha t i s any calculatio nb ywa yo f th e rat e o f violatio n pe r incident . D o yo u loo k a t tha t a t all ?

MR , MORRIS : You r Honor , objection . I t doesn' t mak e a differenc e i f the ymov e on e bo xo r the ymov e 100,00 0 boxe s a day . Th e focu s i s th e violatio nfo r thes e particula r shipments .

Th e statut e doesn' t sa yi f I mov e a bunc ho f stuff , I ge t treate ddifferently , a s oppose dt o I mov e on e box .

JUDG E GOODWIN : Overruled .

Q B YMS . FELT S An dwoul dyo u agree , Mr . Stiger , tha t ther e migh t b e mor e probabilit yfo r erro r whe nyou'r e carryin g a highe r numbe r o f DGs , tha nsomeon e who' s jus t carryin g on e a day ?

No 

### O

nth econtrary , m y

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 experienc e ha s taugh t me , i s tha t thos e ai r

carrier s tha t d o no t d o i t o na regula r basi s hav e a highe r tendenc yt o hav e violation s i n shipment s tha ncarrier s tha t d o i t o na regula r basi s Q An dwhe nreviewin g an dlookin g a t FedE xExpress' s enforcemen t history , th e prio r violation s yo u mentioned , d o yo u kno wwhethe r they'r e similar , unde r th e sam e fact s a s th e
cas e here ? A There' s o nth e one s tha t usuall yth e - - th e 175.3 0 violations , o r 175. 3 violations , ar e a nindicatio no f acceptanc e violation s Q Bu t yo u don' t kno wth e exac t circumstances , i f they'r e similar? A d o no t kno wth e exac t circumstance s o f each , eac hviolatio nthat' s liste do nthere ; n o

MS . FELTS : Okay . I don' t thin k I hav e anythin g further . Le t m e jus t sca nmy notes , quickly , again .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 I' msorry . I d o hav e on e

additiona l questions , goin g bac k t o th e shipmen t itself .

B YMS . FELTS : Q Yo u know , ther e was , I thin k ther e wa s mention , i nrevie wo f you r statement , tha t ther e wer e tw o boxe s t o a consignee , bu t i t shoul dhav e bee non eshipment ? I s tha t - - A No . M yunderstandin g i s i t wa s unde r tw o separat e trackin g numbers , s o yo u ha dt o trac k thos e wer e tracke d individually . M yexperienc e i s wit hlarg e integrators . I f yo u hav e a shippe r tha t ha s multipl e shipments , you'l l hav e a maste r trackin g number , an dthe nsubsequen t individua l packagin g trackin g numbers , an dI trea t thos e a s on e shipment .

I nthi s particula r case , i t wa s unde r tw o separat e trackin g number s o nthat . Therefore , i t wa s tw o separat e shipments .

I di dno t se e on e maste r numbe r associate dwit htw o separat e packag e number s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 associate dwit hthes e two . MS . FELTS : Okay . Than k you , M r Stiger . I don' t hav e anythin g further .

JUDG E GOODWIN : Redirect ? MR . MORRIS : I do , sir . REDIREC T EXAMINATIO N B YMR . MORRIS : Q Ms . Felt s aske dyo u abou t leakin g odor , wet , an dth e packag e bein g intact . I s goo dluc k a mitigatin g facto r i nth e shipmen t

o f hazmat ? A N o I nfact , I as k yo u t o tur nt o C

10 , pag e 19445 . Th e right-han dcolumn ,

JUDG E GOODWIN : An dtha t woul db e pag e thre e o f eigh t i nth e court' s exhibi t

B YMR . MORRI S Q D o yo u se e th e question : Di dth e shipmen t caus e damag e o r har mt o persons , property , o r interfer e wit hcommerce ? AWha t page ? Q It' s 1944 5 a t C-10 .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 A Okay . 19445 ?

Q Yes . Th e right-han dside , halfwa y down . Questio nnumbe r thre e i nth e sanctio n guidance . A Ye s Q Yo u se e th e guidanc e no t unde r numbe r three ? AYes . I do . Q Pleas e rea dtha t firs t sentence . AUnde r th e guidanc e note , th e fac t tha t n o damag e occurre da s a resul t o f th e shipmen t i s no t a mitigatin g factor ; however , damag e o r har mma yaggravat e th e nature , circumstances , extent , an dgravit yo f th e violation . Dependin g o nth e degre e o f damag e cause db yth e shipmen t and/o r th e existenc e o f othe r aggravatin g factors , departur e fro mth e range s ma yb e justified . Q S o i f there' s a leak , i t warrant s a nupwar ddeviatio ni nth e sanctio nrange ? ATha t woul db e definitel ya n aggravatin g facto r i nth e i nan y

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 enforcemen t case .

Q An dth e fac t tha t nothin g happened , fortunately , i nthi s case , get s n o weight ? A Correc t Q Okay . No wMs . Felt s aske dyo u i f yo u coul dfin dthi s han dsanitize r i na grocer ystore . Can' t yo u fin dlighte r flui d i na grocer ystore ? A Ye s Q Isn' t lighte r flui da hazardou s material . Packin g Grou p 1 o r 2 ? AYes ; i t is . Q No wI wan t yo u t o tur nt o pag e C

9-2 , th e Lette r o f Response . Th e mitigatin g factor s tha t wer e addresse dhere , again , th e firs t ful l paragraph , abou t halfwa ythroug h that , wher e th e vic e presiden t o f th e compan y wa s informe dtha t the ycanno t offe r D G shipment s t o FedE xwithou t providin g proo f o f trainin g an dcorrectiv e action .

I s tha t anythin g tha t yo u wouldn' t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 otherwis e expec t a company , afte r they'v e bee n

discovered , tha t the yaccepte da hazma t shipping ? ANo . A s anycompany , you' dwan t t o perfor mdu e diligenc e i nregard s t o i f th e folk s tha t ar e offerin g yo u shipment s ar e i n complianc e wit hth e regulations . Q An dthe nabov e that , i nth e no t firs t ful l paragraph , "Al l shippin g label s fro mthi s custome r ar e scanne db you r employee s whe naffixe dt o th e packages. "

Woul dyo u expec t anythin g differen t fro ma company' s tha t acceptin g hazardou s material ? ANo . Q Lastly , isn' t ther e a reason , i n ai r commerce , wh yw e requir e a nORM- D Ai r versu s a regula r ORM- D shippin g markin g o na packag e tha t i s goin g i nai r commerce ? AYes . Q An disn' t par t o f th e reaso n becaus e th e ULI s tha t ca noccu r becaus e o f th e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 8

1 pressurizatio ndealin g wit hth e caps , tha t yo u 2 don' t experienc e a t fiv e thousan dfee t o nth e 3 groun da s oppose dt o 35,00 0 fee t i nth e air ? 4 ATha t i s correct . Th e requirement s 5 o ntha t ar e t o addres s uniqu e situation s tha t 6 ar e experience di nai r transpor t a s oppose dt o 7 groun dtransport . 8 Q An dbecaus e o f thes e packagin g 9 requirements , becaus e th e ai r carrie r woul d 1 0 no t kno wi f th e ORM- D that' s bein g offere d 1 1 woul dactuall yqualif ya s ORM- D Air , rais e 1 2 thei r sensitivit ya s t o th e ris k associate d 1 3 wit ha nORM- D a s oppose dt o a nORM- D Ai r 1 4 marking ? 1 5 ATha t i s correct . A nORM- D tell s 1 6 you , righ t of f th e bat , tha t i t probabl yi s 1 7 no t qualifie dfo r ai r transportation . 1 8 MR . MORRIS : Nothin g further , sir . 1 9 JUDG E GOODWIN : Okay . An dyou'r e 2 0 finishe dwit hthi s witness ? 2 1 MR . MORRIS : Yes , sir . 2 2JUDG EGOODWIN : Sir , I' mgoin g t o

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m9 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 discus s yo u no t t o discus s you r testimon ywit h

anybod yprio r t o th e conclusio no f th e hearing . TH E WITNESS : Yes .

JUDG E GOODWIN : Al l right . Yo u ma yste p down .

JUDG E GOODWIN : Sinc e it' s 10:30 , let' s tak e a brea k unti l abou t a quarte r of . An dd o yo u hav e anyadditiona l witnesses ?

MR . MORRIS : No , sir . That' s it . JUDG E GOODWIN : Okay . We'l l tak e a brea k unti l 10:45 .

(Whereupon , a reces s wa s take n fro m10:3 2 a.m . t o 10:4 5 a.m. )

JUDG E GOODWIN : Bac k o nth e record .

si r You r position , Mr . Morris ?

MR . MORRIS : Th e Governmen t rests .

JUDG E GOODWIN : Ms . Felt s MS . FELT S You r Honor , Federa l Expres s call s Patric k Oppenheimer .

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 JUDG E GOODWIN :

man ywitnesse s d o yo u have ? Okay . An dho w

MS . FELTS : Two , You r Honor . JUDG E GOODWIN : Okay . An dwhat' s you r roug hestimat e o nho wlon g they'l l take ?

MS . FELTS : I thin k w e ca nge t i n

- - I thin k w e ca n- - let' s see . We'l l brea k fo r lunc haroun dnoon , yo u wer e sayin g earlier , I believe ?

JUDG E GOODWIN : Yes . MS . FELT S thin k w e ca n accomplis hMr . Oppenheimer' s direc t befor e - - there' s n o wa yi t wil l tak e m e mor e tha na n hou r t o d o that . Probabl yless .

JUDG E GOODWIN : Le t m e thro wthi s ou t t o th e tw o o f you .

MS . FELTS : Sur e JUDG E GOODWIN : W e ca n I mean . it' s ll:00-is hnow . What' s convenien t fo r th e tw o o f you ? D o yo u wan t t o tak e on e witness , let' s assum e w e ge t throug hdirect , an dbreak ? D o yo u wan t t o brea k now ? You r call . I mean .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 down , si r TH E WITNESS : No t tha t I'v e tracke d

JUDG E GOODWIN : M yfathe r use dt o thin k h e wa s th e mos t brillian t physicis t o f

ou r tim e

abou t him . TH E WITNESS : I'v e rea da goo dbi t

JUDG E GOODWIN : Ms . Felts . MS . FELTS : Ma yI sta yseated . You r Honor ?

Q JUDG E GOODWIN : Yes . MS . FELTS : Than k you . DIREC T EXAMINATIO N B YMS . FELT S Mr . Oppenheimer , ca nyo u stat e wh o yo u wor k for . A I wor k fo r Federa l Express , sometime s referre dt o a s FedE xExpress . Q Wher e ar e yo u - - I' msorry . Wher e ar e yo u - - wher e d o yo u - - wha t locatio no f their s d o yo u wor k at ? A 

### Iwork

a t headquarter s i nth e

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Corporat e Safet yDivision .

Q Coul dyo u provid e tha t busines s address . A 367 0 Hack s Cross , Buildin g G , Memphis , Tennesse e 3 81 2 5 Q Express ? A Wha t i s you r jo btitl e a t Federa l

Senio r manage r o f corporat e safet y programs , whic hinclude s som e miscellaneou s safet yprogram s - - OSHA , industrial hygiene , fir e prevention , a s wel l a s th e dangerou s good s program , an dalcoho l an ddru g testing .
position ? Ho wlon g hav e yo u bee ni ntha t

A t thi s position , approximatel y eigh t year s a t th e senio r manage r position . Q Prio r t o that , wha t di dyo u do ? AI wa s manage r o f th e Dangerou s Good s Administration , an dprio r t o that , I wa s a technica l adviso r t o th e Dangerou s Good s Administration , an dprio r t o that , a specialis t i nroles , everythin g fro ma s a n

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 instructo r t o dangerou s good s a s wel l a s a

complianc e office r dealin g wit hou r dangerou s good s instructor s a nsafet ymanager s throughou t th e globa l system . Q I ntotal , ho wman yyear s hav e yo u bee nwit hFedera l Express? AThirty-six . Q Yo u mentioned , a momen t ago , Dangerou s Good s Administration . Coul dyo u describ e wha t tha t grou p - - yo u mentione d that' s a grou p yo u oversee . Coul dyo u describ e wha t tha t grou p doe s fo r th e company . ATh e Dangerou s Good s Administratio n i s responsibl e fo r th e overal l complianc e o f th e dangerou s good s program , whic hwha t w e do , o r wha t the ydo , i s the yloo k a t everythin g fro mcurren t regulation , propose dregulation , an ds o forth , an dthe nw e hav e specialist s tha t the ninterac t wit hth e trainin g developmen t peopl e t o mak e sur e tha t th e trainin g course s ar e appropriat e fo r dangerou s goods .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 5

1 The yar e responsibl e fo r inciden t 2 respons e an dcoordinatio ni nth e even t tha t 3 ther e wa s a releas e o f a packag e tha t spilled , 4 a s wel l a s filin g o f regulator yreport s o n 5 incidents , an ds o forth . 6 The yals o ac t a s a secon dleve l o f 7 suppor t t o ou r dangerou s good s hotline , whic h 8 i s anothe r grou p tha t I' m responsibl e for , 9 tha t assis t customer s and/o r operation s staf f 1 0 i nth e da yt o da yacceptance , o r 1 1 interpretatio no f regulations , the yoffe r 1 2 opinions , a s wel l a s w e als o hav e a grou p 1 3 that , fo r ove r 3 0 years , hav e bee nconductin g 1 4 dangerou s good s seminar s t o ou r customers , or , 1 5 o r tha t matter , anyshippe r tha t want s t o 1 6 lear nho wt o us e th e regulations . The yatten d 1 7 ou r dangerou s good s seminars . 1 8 Q Beside s th e item s yo u alread y 1 9 mentioned , wha t othe r aspect s o f th e D G 2 0 progra m

i s i nexistenc e a t FedE xExpress ? 2 1 AWell , th e - - w e als o hav e a grou p 2 2 tha t i s responsibl e fo r th e developmen t o f th e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 trainin g programs , an dth e developmen t o f th e

trainin g program s fo r dangerou s good s crosse s ove r int o numerou s areas , becaus e w e hav e individual s tha t ma yver ywel l handl e package s a t anygive ntime .

S o we'v e go t course s tha t ar e fo r al l employee s tha t ma yinterfac e wit hany package , an dthat' s basicall yth e dangerou s good s awarenes s training.S o tha t develop s tha t course . grou p

W e als o hav e wha t w e cal l dangerou s good s specialis t trainin g fo r individual s tha t ar e responsibl e fo r th e inspectio no f dangerou s good s packages , an d inspectio nt o th e poin t o f acceptance , i f yo u will . S o th e typica l courier , an dth e courie r i s th e drive r o f th e picku p an d deliver ytyp e vehicles , a s wel l a s th e custome r servic e agen t tha t ma ywor k a t a Federa l Expres s counter , they'r e responsibl e fo r havin g D Gawarenes s training , an dthe y

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 mus t g o throug hth e D Gawarenes s trainin g

course , corporat e polic yi s onc e a year .

Th e D Gspecialis t training , however , i s a mor e in-dept htrainin g progra m that' s als o develope db yyou r safet ytrainin g developmen t people , an dtha t trainin g i s als o

onc e a yea r Bu t it' s muc hmor e in

dept htrainin g an ddeal s mor e wit hactua l inspectio nfo r acceptance . Q Wha t othe r type s o f D Gtrainin g ar e offere db yth e company? AWell , we'v e go t D Gtrainin g that' s provide dt o pilots . Tha t i s no t a nare a tha t I' mresponsibl e for , bu t th e pilot s receiv e trainin g throug hou r ai r op s division . Ever y driver , eve no f th e tracto r trailers , o r driver s tha t d o wha t w e cal l "lin e haul, " o r an yramp employee , al l o f thos e hav e t o hav e a t leas t dangerou s good s specialis t training .

W e als o - - sometime s peopl e confus e th e hazar dawarenes s progra ma s a dangerou s good s program , an di t reall yi s mor e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 o f a nOSH Atrainin g program . Bu t al l

employee s als o hav e t o underg o tha t typ e training . Wha t forma t i s thi s trainin g provide din ?

Well , th e fo r th e handle r trainin g pe r se , it' s eithe r a computer-base d training , o r it' s a interactiv e cours e tha t th e employe e i s abl e t o lear na s the yg o along , wit hdifferen t modules , an dmodule s includ e everythin g fro mawarenes s o f hidde n dangerou s good s o r constructiv e knowledge , i n
s o fa r a s anyindicatio ntha t th e packag e ma y contai ndangerou s goods , a s wel l a s ho wt o properl yhandl e a marked , labele dan d certifie ddangerou s goods .

Th e recognitio no f hazar dclasses . Th e recognition , hazar dclas s labels , markings , an dtha t typ e thing , becaus e the y the nhav e t o segregate , o r kee p the mseparate d fro mothe r marke dan dlabeled , an ddocumente d dangerou s good s package .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m10 9

1 The yals o lear nthing s lik e 2 specia l loadin g fo r radioactiv e material , fo r 3 instance , base do nth e transpor t inde xan dth e 4 - - an yanimal s and/o r fligh t crew , a s wel l a s 5 wha t t o d o i nth e even t o f a leake r incident , 6 wh o t o cal l i nth e even t tha t the yhav e 7 questions , an ds o forth . 8 Bu t th e awarenes s training , again , 9 i s eithe r CB T trainin g o r i nsom e o f th e area s 1 0 wher e we'v e go t a significan t numbe r o f 1 1 employee s workin g a t on e facility , lik e a sor t 1 2 facility , wha t w e cal l a hub , a t tha t tim e 1 3 the yma yactuall yus e a video , an dthe nthe y 1 4 g o onlin e an dthe ntak e a test.S o that' s th e 1 5 awarenes s training . 1 6 Th e specialis t trainin g i s 1 7 classroo mtraining , an dthat' s basicall ya 4 0 1 8 hou r cours e tha t teache s the mho wt o us e th e 1 9 regulations . No wbot hcourse s dea l i na 2 0 significan t amoun t o f wha t w e cal l jo baids , 2 1 becaus e w e clearl ybeliev e tha t there' s s o 2 2 muc hconten t i nth e regulations , tha t th e mor e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 jo bai dw e provid e them , tha t i t help s the m i n thei r jo bfunction , allow s the mt o recal l th e informatio nbetter .

Bu t fo r D Gspecialis t training , it' s classroo mfo r th e initia l class , an dthe n thei r recurren t trainin g i s base do nals o computer-base dtraining , interactive , wher e the yg o throug hchange s t o th e regulation s fo r th e yea r a s wel l a s quizzes , an dthe nth e tes t

a s the yg o throug hthat . Q Beside s th e trainin g yo u mentio n an dth e jo baid s tha t yo u reference da momen t ago , ar e ther e anyothe r resource s provide d to , o r availabl e t o thes e employee s ou t i nth e field , tha t ar e regularl yinterfacin g wit h dangerou s good s packages ?

Well , we'v e go t ver y comprehensiv e outreac han dcommunicatio n progra mtha t w e have . On e i s throug hposter s tha t com e our , periodically , tha t basicall y ma yremind , o r interfac e wit hpeopl e abou t responsibilitie s fo r - - loo k fo r thes e typ e o f

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co mIl l

1 hidde nhazards , i f yo u will . 2 W e als o hav e wha t w e cal l th e D G 3 New s electroni c bulleti nboard , an dth e safet y 4 We bsite , an dthes e ar e se t u p s o tha t one , 5 the yca ntrac k anyne winformation . D GNew s 6 i s se t forth , an dit's , it' s reall ykin do f 7 olde r technolog yi ns o fa r a s it' s wha t w e 8 cal l a mainfram e informatio nscreen . 9 Bu t wheneve r the ysig no nt o tha t 1 0 e-mai l system , i f yo u will , i t tell s the m 1 1 abou t change s tha t hav e bee nmad e t o th e D G 1 2 New s bulleti nboard . 1 3 S o I woul dsa yi t woul db e - - o n 1 4 average , there' s probabl ya t leas t thre e t o 1 5 fou r differen t message s tha t ar e update do nD G 1 6 News , tha t th e D Gspecialis t look s at , 1 7 periodically . A t th e sam e time , w e pos t tha t 1 8 sam e informatio nthroug hsafet yalert s fro m 1 9 th e safet ydivision , whic ho f cours e I' ma 2 0 par t of , usuall ygoe s ou t unde r th e - - unde r 2 1 m ydirector , bu t it' s bee nwritte nb ymy 2 2 dangerou s good s technica l staff .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 S o w e the ncommunicat e t o the m

reminders , i f we'v e see na trend , let' s say , i na particula r typ e commodity , o r we'v e see n a tren di neve npackag e handling , o r a particula r problem , typ e o f packaging , on e thin g tha t come s t o min d- - w e wer e seein g releases , sometimes , fro mdrums , th e botto m chime s o f drums , s o w e pu t ou t a reminde r t o ou r employee s t o b e especiall yaler t t o thos e smalle r drums , an dmak e sur e tha t the y- - tha t i f there' s an ydents , it' s carefull ylooke d at , o r refused , i f it' s go t dent s a t th e poin t

o f acceptance .

Bu t that' s som e o f th e communication s tha t w e use . W e als o hav e a 2 4 hour , seven-day-a-wee k on-cal l perso nfo r dangerou s good s that , well , i s require dt o b e calle dfo r anyincidents , but , a t th e sam e time , yo u coul dhav e a perso nworkin g i n Operations , tha t ma ycontac t the man dsa y look , I' m

reall yhavin g difficultie s her e understandin g i f thi s packag e i s acceptable .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 fo r instance , mayb e it' s th e quantit yi s

incomplete , o r somethin g lik e that . An d they'l l assist .

Bu t mos t o f th e time , that' s mor e fo r emergencie s tha nanythin g else , becaus e o f thei r training , an djo baids , hel p the mt o d o thei r da yt o da yjo bfunction . Q Amomen t ago , yo u mentione dth e jo bfunctio no r titl e o f D Gspecialist . Ho w man yo f thes e ar e a t eac hFedE xlocation ? A dangerou s Well , w e requir e a minimu mo f tw o traine ddangerou s good s specialis t a t ever yaircraf t interface . S o tha t give s us , a t leas t th e ability , t o hav e a bac k u p i nth e even t o f a problem . Bu t dependin g upo nvolum e a t tha t particula r location , i t ma ytak e thre e o r four .

Bu t basicall yth e commo ndatabas e o f D Gspecialis t ma yb e anywher e - - yo u kno w-

- 650 0 throughou t th e syste man d- - bu t I woul dlik e t o emphasiz e tha t th e D Gspecialis t i s reall ya jo bfunctio na t th e tim e tha t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 they'r e creating , o r carryin g ou t tha t

function . AD Gspecialis t ca nb e a courier . ca nb e a custome r servic e agent , o r ca nb e a handle r that' s als o traine di nth e D G specialis t duties .

S o w e do , a t differen t locations , actuall yhav e wha t w e cal l D Gspil l cleanu p agents , tha t do , 10 0 percen t o f th e time , DG

relate dduties . Bu t i nth e typica l statio n environment , th e D Gspecialis t dutie s tak e plac e a t th e acceptanc e windo wo f basicall y th e lat e afternoo nfo r package s tha t hav e bee n picke du p offere ddurin g tha t da ycycle , i f yo u will . Q Than k you . Let' s turn , now , t o talkin g abou t ho wa D Gpackage , yo u know , move s i nth e FedE xExpres s system . Ho wman y dangerou s good s package s doe s FedE xExpres s handl e o na dail ybasis ?

MR . MORRIS : You r Honor , I object . Again , thi s i s totall yirrelevan t t o th e fact s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 o f thi s cas e JUDG E GOODWIN : Understand . Overruled , TH E WITNESS : Th e curren t volum e o f dangerou s good s package s i s approximatel y 30,00 0 a day . O f that , probabl y10- , 12,00 0

ar e dr yic e packages . S o a significan t numbe r o f dr yic e packages . The nth e remainde r ar e everythin g fro mwha t w e cal l AD Go r IDG , whic h

w e jus t determin e AD Go r ID Gbase do nho ww e choos e t o loa dthe mo nth e aircraft .

An di nreferenc e t o th e typica l

wa ypackage s ar e processed , package s ar e offere dt o eithe r a courier , whic hi s picku p an ddeliver ydrive r o r a custome r servic e agent , an da t tha t point , i f it' s a marked , labeled , an drecognize dpackag e a s dangerou s goods , whe ntha t courie r the nget s t o th e station , the ypu t i t i na designate ddangerou s good s packag e inspectio narea .

Tha t dangerou s good s packag e inspectio nare a the ni s worke db yth e D G

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 6

1 specialist . S o wha t the ywil l d o i s the n 2 usin g thei r chec k list , an dothe r jo baid s 3 the yhave , they'l l g o throug han dinspec t th e 4 packag e t o determin e i f i t i nfac t ha s an y 5 error s tha t th e shipper s made . 6 An dit' s importan t t o not e tha t 7 that' s wha t we'r e inspecting . Di dth e shippe r 8 mak e an yerrors ? S o a t tha t point , th e 9 operator' s job , othe r tha njus t saf e handlin g 1 0 is . Ha s th e shippe r mad e an yerrors ? 1 1 I f th e packag e i s the n- - passe d 1 2 th e inspection , a t tha t poin t th e D G 1 3 specialis t wil l ente r i t int o ou r aut o DG , 1 4 whic hi s ou r electroni c D Gmanifestin g system , 1 5 an da t tha t point , i f it' s a nADG , accessibl e 1 6 dangerou s goods , i t get s the nplace dint o a 1 7 designate dare a t o b e loade di nth e accessibl e 1 8 dangerou s good s UL D fo r th e aircraft . 1 9 I f it' s a statio ntha t the ntruck s 2 0 t o th e ramp , o r t o th e airport , a t tha t poin t 2 1 th e accessibl e dangerou s good s wil l b e 2 2 separate dfro mth e inaccessibl e dangerou s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 7

1 goods . I naccessibl e good s ar e thing s lik e 2 Clas s 6 toxic/infectious . Clas s 7 , 3 radioactive . Clas s 9 - - wher e th e regulation s 4 specificall ysa ythes e ma yb e loade danywher e 5 i nth e aircraft . 6 I nfact , th e Clas s 7' s actuall y 7 hav e t o b e loade da minimu mdistanc e awa yfro m 8 crew . 9 A t tha t point , thos e package s ma y 1 0 ver ywel l b e pu t int o a norma l non-DG , o r a t 1 1 leas t non-accessibl e D Gposition , whic hmean s 1 2 they'r e loade dwit heveryda yfreight . 1 3 No wwhe nth e courie r get s bac k t o 1 4 th e station , fo r package s tha t wer e no t 1 5 identifie da s dangerou s goods , a t tha t tim e 1 6 the yjus t basicall yar e processe dan dloade d 1 7 int o norma l freigh t o r norma l packag e uni t 1 8 loa ddevice s o r freigh t containers , an da t 1 9 tha t poin t thos e container s wil l b e processe d 2 0 b yth e ramp , o r th e airpor t operations , a s 2 1 jus t th e norma l commodity , non-regulate dtyp e 2 2 goods .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 B yth e accessibl e dangerou s goods ,

a s wel l a s th e inaccessibl e dangerou s good s tha t wer e loade di nth e containers , a t tha t poin t tha t informatio ni s the navailabl e o n ou r dangerou s good s manifes t system , whic hth e ramp the nprocesse s inbound , truck s and/o r feede r flights , an ds o forth , an dthe nupdate s th e syste m

base do nwher e th e dangerou s good s packages , o r wha t fligh t they'r e actuall y bein g loade don .

Q th e stand ? A Q B YMS . FELT S D o yo u hav e a binde r u p there , o n

I' msorry . I d o not ; n o I wan t t o tur nyou r attentio nt o somethin g i nther e already .

Q Okay . It' s a t Ta bC- 2 It' s Complainant , FAA' s Exhibi t 2 AOkay . Q Wha t i s thi s information ? Wha t doe s thi s informatio ntel l you ?

(202 ) 234-443 3 

### NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m11 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AM yC- 2 - -

Q Okay . Mayb e it' s - - AI t appear s t o b e a recor do f packag e scans , i f yo u will . Q Yes ; that' s wha t I' mlookin g at . A Okay . An dho wi t wa s accepted , o r
a t leas t firs t scanne dint o th e system , Augus t 21s t picke dup , 3:40 . Tha t tell s m e i t wa s picke du p a courier , the nprocesse da t th e station , an dlef t th e statio na t 7:4 3 an dtha t

wa s th e Baltimor e station . Q I' mgoin g t o interject , jus t fo r a second . Th e Baltimor e station . Wha t typ e o f facilit yi s tha t i nth e FedE xExpres s network ? A Typically , th e Baltimor e station . an djus t lookin g a t thi s b y- - i t woul db e basicall ya statio no r packag e terminal , tha t th e picku p driver s repor t to , they'r e dispatche dfro mthere , an dit' s a collectio n point , i f yo u will , fo r al l th e deliver y route s i nth e Baltimor e area , an dthen , a t tha t point , thos e package s woul dthe ng o t o a

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 ramp , Thi s particula r situation , I can' t

reall ytel l i f i t the nwen t throug hth e Baltimor e ramp o r not . I can' t tel l b ythis . Thi s i s - - okay . I' msorry . Q No . That' s fine . N o problem . Okay . The nth e nex t entr yyo u se e say s Memphis . Let' s tal k abou t th e Memphi s facilit yan dth e rol e i t play s i nth e FedE x Expres s network . AOkay . Th e Memphi s hub , i f yo u will , i s th e larges t sor t facilit ytha t FedE x currentl yoperates . W e hav e numerou s ramp , o r larg e ramp o r sor t locations , tha t basicall y thei r responsibilit yi s t o unloa dinboun d aircraft , and , i nsom e cases , inboun dtrucks , dependin g upo nth e typ e service .

The ythe nbasicall ysor t th e package s t o wher e th e package s ar e destine d for , an da t tha t poin t they'l l b e reloade d int o container s an db e processe do noutboun d aircraf t and/o r trucks .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 No wi nth e Memphi s facility , w e d o

hav e a naccessibl e dangerou s good s sor t location , o r sor t buildin g i f yo u will , an d al l th e accessibl e dangerou s good s the ng o t o tha t buildin g fo r sorting .

Th e inaccessibl e dangerou s goods , whic har e you r 6 , 7's , 9's , an dyes , eve nyou r ORM- D Airs , thos e package s trave l withi nth e norma l sor t system , an dwher e th e - - an db y "sor t system, " I' mtalkin g abou t th e Memphi s hu bsyste mo f conveyer s an dslides , an ds o forth . An dthey'r e sorte dals o b y destination , bu t they'r e processe dwit h regula r carg o An da t tha t poin t th e checker/sorte r jo btitle , i f yo u will , i s the n scannin g package s int o th e destinatio nUL D o r freigh t container .

An da t tha t poin t the yals o hav e a sor t manifes t tha t tell s the mwha t inaccessibl e dangerou s good s they'r e expecting , an dthe ythe nchec k i t off , sayin g that , okay , I se e thi s package , therefor e it' s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 reconcile dwit hth e outboun dmanifest , an da t

tha t poin t anythin g tha t possibl yshow s u p ma y b e becaus e i t didn' t com e i no ntha t inboun d aircraft , mayb e i t wa s hel dove r th e da y befor e Bu t i f i t i s the nt o b e loade di n tha t containe r an dno t o nth e sor t manifest , a t tha t poin t the ycontac t th e D Gspecialis t t o updat e th e Aut o D Gmanifest .

S o th e employee s tha t work s a t th e slide , i f yo u will , fo r jus t th e outboun d regula r commodity , the yals o proces s th e inaccessibl e dangerou s goods , an dthe nth e accessibl e dangerou s good s ar e processe di n anothe r building . Q Yo u mentione dth e sort , an dyo u describe dthat . Wha t typ e o f mechanism s ar e involve di nth e sor t process ? AIt' s a highly-automate dsyste mbu t i t doe s involv e handler s o r employee s t o i n fac t unloa dth e container s t o th e inpu t belts . S o wha t they'r e doin g i s jus t mas s handlin g

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 3

1 thousand s an dthousands , an di nfact , eve n 2 million s o f package s i na give nevening , an d 3 the nunloadin g th e containe r t o th e inpu t 4 belt . A t tha t poin t al l th e package s the ng o 5 t o som e - - basicall yth e secondar ysystems , 6 an dth e primar ymatri xsecondar ysystem s 7 literall yread s th e label , o r th e transpor t 8 sticke r that' s o nth e package , an dbase do n 9 th e URS Adestinatio nan dth e typ e service , i t 1 0 the nautomaticall ydivert s i t t o a numbe r o f 1 1 possibl e belt s and/o r conveye r systems , tha t 1 2 onc e tha t i s the nentere dint o th e syste mb y 1 3 th e readers , th e diverter s automaticall y 1 4 diver t th e package s t o thei r fina l o r 1 5 secondar yareas , an da t tha t poin t th e 1 6 checker/sorter s - - well , yo u d o hav e employee s 1 7 tha t wor k th e belts , i f yo u will , tha t the n 1 8 pus hpackage s dow nt o thei r destinatio nslid e 1 9 b yURS Adestination , an dthe nth e 2 0 checker/sorte r verifie s tha t tha t URSA , o r 2 1 destinatio nrouting , i s correct , an dplace s 2 2 th e packag e i nth e freigh t container .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Th e lookin g - - turnin g - - lookin g

a t thi s exhibi t here , tha t w e talke dabou t Memphis , an dthe nnex t i t say s "Arrive da t destinatio nsor t facilit yi nPortland , Oregon. " S o wha t happen s t o th e packag e there ? A Well , i f a t 3:50 , ther e i s a postin g indicatin g tha t th e packag e departe d th e hub , an ds o a t thi s poin t i t wa s pu t o na n aircraft , an dth e aircraf t arrive da t Portland , an dthe nth e scan s wer e update d again , sayin g tha t th e aircraf t ha s arrive d

an dth e packag e ha s arrived .

An da t tha t poin t tha t wa s a ramp inboun dscan , an dthe nthre e hour s later , there' s a sca na t th e Medford , Oregon , location . Q An djus t t o bac k u p t o th e initial , firs t entr yo nAugus t 21st , i t say s 12:3 2 p.m. , packag e dat a transmitte dt o FedEx , an dthe nthre e hour s late r it' s picke dup . How ? Wha t happene dthere ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 5

1 ATha t tell s m e tha t it' s a n 2 automate dcustomer , usin g on e o f th e - - a 3 numbe r o f possibl e FedE xcustome r automatio n 4 platforms , i nwhic hthe ybasicall yar e 5 processin g th e package s tha t ar e goin g t o b e 6 offere dt o FedE xtha t day . 7 An ds o they'r e enterin g i t int o 8 th e system , an di t coul db e a stand-alon e P C 9 tha t ha s go t FedE xautomate dsoftwar e o n 1 0 there . I t coul deve nb e a customer' s ow n 1 1 proprietar ymainfram e system , i nwhic hth e 1 2 FedE xsoftwar e exists . Bu t wha t i t doe s i s 1 3 th e custome r usin g tha t softwar e complete s 1 4 Shipper , Recipient , whe nthe ystar t th e syste m 1 5 up , i t doe s as k if , i nfact , they'r e shippin g 1 6 dangerou s goods . The yhav e a responsibilit y 1 7 t o notif yu s tha t the yar e shippin g dangerou s 1 8 goods , an da t tha t poin t they'r e processin g 1 9 th e individua l package s base do nweight , base d 2 0 o nservice , base do nproduc t type , an dyes , i f 2 1 i t i s a DG , they'r e require dt o tel l u s i n 2 2 tha t system , an dthe na t tha t point , th e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 syste mbatche s th e information , send s i t t o

us , a s wel l a s generatin g wha t w e cal l a shipmen t sticker , o r ba r code .

I t no t onl yha s a ba r cod e bu t i t als o has t h e servic e typ e o nthere . I f it' s Priorit y1 o r i f it' s Economyservice . I f it' s dangerou s goods , th e shipper' s identifie d i t a s dangerou s goods . I t wil l hav e tha t o n tha t sticker . I t wil l sa yAD Go r IDG . I f i t

- - it'l l als o hav e th e weigh t o nther e an dth e trackin g number .

An da t tha t point , tha t i s th e sticke r tha t th e FedE xacceptanc e peopl e the n wil l scan , t o sho wpossessio nsca na s wel l a s locatio nscan , an ds o forth .

I have .

Q MS . FELTS : Than k you . That' s al l

JUDG E GOODWIN : Mr . Morri s MR . MORRIS : Yes , si r CROSS-EXAMINATIO N BYMR

. MORRI S Stayin g a t

pag eC-2-1 , i f I

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 understan dyou r testimon ycorrect , th e FedE x

courie r i s th e perso ntha t pick s u p th e shipmen t a t th e shipper' s location ; i s tha t correct? A That' s on e o f th e way s package s ge t int o th e system . Yes , sir . Q Okay . Well , yo u kno wi nthi s cas e

- - di dyo u rea dth e deposition , i npreparatio n fo r this , o f th e courie r tha t picke du p th e shipment , Mr . Waddy ? AYes , sir . I' mfamilia r wit hth e case . Q S o yo u kno wh e picke du p an d

scanne dth e shipmen t a t AstraZeneca ? A I' mawar e tha t h e picke dup , I believ e a palle t o f good s a t AstraZeneca ; ye s Q Okay . An dh e woul dhav e bee nth e perso nwh o scanned , righ t there , a t AstraZeneca ? AYes , sir . Q An di f there' s a pallet , the ysca n eac hbo xthat' s i ntha t pallet , assumin g tha t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m12 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 I had , I woul dexpec t the mt o catc hit . Bu t

thes e peopl e ar e processin g thousand s an d thousand s o f packages , an dthey'r e lookin g fo r a packag e tha t ha s go t - - wit ha nORM- D Air

marke dpackage , yo u woul dals o expec t t o se e a shippe r declaration , an don e o f th e reason s

w e expec t t o se e tha t i s becaus e w e ca nonl y b e full ycommunicate dt o tha t it' s a dangerou s good s i f al l o f th e requirement s ar e met . Q Okay . No wI appreciat e wha t yo u jus t sai dbu t m yquestio ngoe s bac k to , ca n yo u explain , o r d o yo u hav e an yreaso n- - give nth e trainin g tha t yo u sa yyo u giv e you r couriers , an dliterall ywithi na ninc ho f what' s bein g scanne di s a nORM- D mark , yo u acknowledg e tha t th e ORM- D mar k i s a uniqu e transportatio nidentifie r fo r hazmat , d o yo u not ? A Yes , si r

A ORM- D Ai r i nou r environmen t

Well , i nthi s cas e it' s ORM- D 

### Yes , si r

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q That , t o you , i nyou r training .

isn' t a re dfla g fo r ai r transport ? A I nm yexperience , i t woul db e a re dflag . A s a courier , that' s on e o f th e reason s w e giv e jo baid s i ntraining , an dtha t

w e hop e tha t the yca ncatc hshipment s tha t ar e improperl yoffered , bu t the ydon' t alway s catc hit , I'l l b e th e firs t t o say . Q Okay . An dI understan dtha t position , i f i t wa s o non e o f th e othe r fiv e side s o f th e box . Bu t I' mtalkin g abou t i n thi s case ^ wher e yo u go t - - wher e th e courie r i s scanning , wher e hi s ba r cod e is , righ t nex t t o i t i s ORM-D . Tha t shouldn' t b e a re dfla g t o th e courier? A I thin k tha t a t thi s point , th e reaso nth e regulation s requir e additiona l marking s an dpaperwor k i s t o hel p transportatio nemployee s recogniz e tha t th e shipmen t i s bein g offere da s dangerou s goods . Q S o th e answe r i s yes , h e shoul d hav e recognize dit ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 ATh e answe r i s it' s a challenge ,

whe nth e shipmen t i s inappropriatel yoffered . Q Okay . Shoul di t recogniz e thi s inappropriatel yoffere dshipmen t a s a hazmat ? AI na perfec t world , yes . Q Okay . Caus e yo u trai nthes e guy s tha t a nORM- D markin g i s a re dflag ? A W e trai nth e peopl e tha t a nORM- D i s a nindicatio ntha t i t contain s inaccessibl e dangerou s goods , an dtherefor e i t shoul db e marke dORM- D Ai r wit hth e shippe r declaratio n attache dt o th e package . Q Okay . S o i t shoul dhav e bee n caught , righ t there , a t AstraZeneca ? A I t shoul dhav e bee ncaugh t b yth e shipper , an dno t offerin g a dangerou s goods . Q Okay . Well , wha t abou t FedE x who' s acceptin g it ? Don' t th e reg s requir e the m- - A Q it' s a share dresponsibility .

understan dit' s 

### share d responsibility

. Bu t FedExshoul dhav eals o

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 caugh t it , shoul dthe yhav e not ?

A

me ; ye s I woul dhav e caugh t it , i f i t wer e

Okay . An dthe nlet' s assume , fo r argument' s purpose , fo r now , i t goe s throug h Memphi s an di t goe s throug hth e automate d process . I nPortland , though , i t ha s t o b e hand-scanne dagai ndurin g th e offloading ; correct? A That' s correct . An dth e reaso nfo r tha t i s becaus e whe nit' s bein g offloaded , i t ha s t o b e hand

scanne dan didentifie dagain , becaus e w e don' t kno wwhic haircraf t i t need s t o g o t o a s par t

o f th e feeder s fo r th e ultimat e destination ; correct ? A That' s correct . FedE x Q An dthe nwhe nit' s bein g offloade d

a t tha t destinatio nfo r th e feeder , i t shoul d hav e bee nscanne dagain ? AYes . Q S o a t leas t thre e times , fo r thes e

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 shipments , a FedE xagent , o r employee , woul d

hav e scanne dthat , an dha d"eye s o ntarget " a s I cal l it , o f tha t labe l tha t ha s th e ba r code . D o yo u agre e wit hthat ? AWhe nthe yar e scannin g th e sticke r tha t ha s th e ba r code , they'r e simpl yscannin g fo r custody , showin g tha t th e packag e i s i n fac t changin g conveyance .

Now , a t th e sam e time , fo r thos e package s tha t ar e properl ymarked , labeled , an dhav e th e appropriat e documentation , the y als o hav e go t a "head s up " a s fa r a s wha t dangerou s good s they'r e expectin g fro m thei r inboun dfligh t manifest . Q Okay . Ar e - - AAn ds o that' s th e reconciliatio n tha t the yg o through , whe nthe ythe nreloa d thos e package s o nt o anothe r conveyance , whethe r i t b e a truc k o r whethe r i t b e a n aircraft . I als o woul dlik e t o poin t out , tha t i nthi s case , the yar e hand-sortin g th e packages , bu t a t som e othe r locations , al l

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 they'r e doin g i s actuall ymovin g ULD s tha t

aren' t broke ndown , they'r e - - Q Well , I don' t car e abou t othe r cases . I car e abou t thi s cas e AOkay . Q An di nthi s case , o nthre e occasion s - - you'r e no t sayin g tha t a FedE x employe e ca ntur na blin dey e t o somethin g tha t obviousl yindicate s it' s a hazardou s material , whe nthere' s n o othe r indicatio no n th e document s tha t it' s hazardous , ar e you ? AI don' t agre e tha t that' s a n obviou s indicato r tha t it' s a hazardou s materia l Yo u don' t agre e tha t a nORM- D markin g i s a nobviou s indicator ? A No t t o th e everyda yhazar d

awareness , an ddangerou s good s awareness traine demployee . Q Wh yi s that ? 

### ABecaus eth epackag edi dno t hav ea shippe r declaration , i t

di dno t

hav eth e

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 appropriat e ORM- D Ai r marking , an da t th e

poin t tha t afte r packag e acceptanc e take s place , th e employee' s primar yresponsibility , a s a handler , i s t o proces s thos e package s tha t ar e know nan ddeclare da s dangerou s good s An dthat' s becaus e FedE xi s intereste di nspeed ? A FedE xi s intereste di nbein g a s efficien t a s possible , a t th e sam e tim e complyin g wit hal l regulator yrequirements , an densurin g tha t w e hav e a s saf e a operatio n
a s possibl e t o ou r employee s an dth e customer s

w e serv e Q An dincludin g complyin g wit ha n ai r carrier' s requiremen t unde r 1 7 5.30 , tha t the yhav e t o inspec t th e shipmen t prio r t o acceptance ? AAn dtha t take s plac e a t th e tim e tha t th e packag e enter s th e system . Bu t i f w e inspec t fo r acceptance , o r i f th e questio ni s d o w e inspec t fo r acceptanc e ever ytim e a

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 packag e i s handled , th e answe r t o tha t i s no .

w e d o not . Q I nyou r area , what' s th e numbe r on e clas s tha t actuall ycause s FedE xproblems ? Th e ha z class . AWell , w e transpor t mor e Clas s 3 , flammabl e liquids , tha nanyothe r commodity . Q Okay . ABecaus e yo u hav e - - th e Clas s 3 itsel f i s a liqui dpe r se , i f yo u looke da t th e volum e o f shipments , no t onl ya t FedE xbu t throughou t th e industry , you'r e goin g t o hav e mor e flammabl e tha t ar e shippe dtha nan yothe r dangerou s goods . Th e nex t leve l o f commodity , i f yo u eliminat e dr yice , i s goin g t o b e corrosives . That' s wher e ou r volume s com e from . I coul dgiv e yo u a furthe r breakdow nbu t I' mno t sur e wher e you'r e going . Q Well , item s tha t ar e subjec t t o bein g reclassifie da s ORM-D , isn' t i t i nfac t most , i nyou r experience , thos e item s bein g

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Clas s 3' s tha t ar e reclassifie dORM- D Air ?

A Probabl ynot . I' mjus t givin g a -

- jus t a nexperienc e guesstimat e here . Bu t I woul dprobabl yth e majorit yo f the mar e aerosols . Q Ar e aerosols ? AYes , sir . Bu t afte r aerosols , yes , i t woul db e flammabl e liquid . Q Woul dyo u agre e tha t th e hazma t marking , ORM-D , i s a prett ybasi c markin g withi nth e transportatio ncommunit yo f hazardou s materials ? A I kno wtha t it' s a commo nmarkin g tha t i s no t use db ygroun dtransportation , it' s no t use db yrail , it' s no t use db ywater , i t move s basicall ya s a genera l commodity . I t migh t a s wel l b e a bo xo f rocks . There' s absolutel yn o awarenes s t o ORM-D' s fo r groun d transportation , an ds o forth .

B yair , they'r e suppose dt o b e marke dORM- D Ai r That' s suppose dt o communicat e t o th e carrier , a s wel l a s th e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 shipper , that , hey , thi s i s a specia l shipmen t

tha t require s a dangerou s good s declaratio n an dmus t b e offere da s a dangerou s goods . Q Yo u mentione dth e D GNews . D o th e handler s hav e th e abilit yt o ge t acces s t o D G News ? AYes . Q D o the yd o thi s a s a norma l par t

o f thei r jo bfunction ? I s ther e a requirement , you'r e t o loo k a t thi s ever yday ? ANo t unles s they'r e als o traine da s a D Gspecialist . Q S o ar e yo u sayin g "th e lon g an d th e shor t o f i t is, " i s i f th e courie r misse s th e identification , tha t they'v e erroneou s accepte da hazma t whe nthe yshouldn't , tha t there' s n o obligatio nb yFedE xt o catc hi t thereafte r i nit s system ? A I woul drephras e tha t an dsa y there' s a lo t les s opportunit yt o catc hi t a t

a late r time ,



### Well , that' s du et o FedEx' s

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m13 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 busines s model , isn' t it , a s oppose dt o a

requiremen t ? A An dI - - yes , I agree . It' s base d

o nou r busines s model , tha t w e d o no t carr y ou t packag e acceptanc e function s ever ytim e th e packag e i s handled . That' s correct .

MR . MORRIS : Nothin g further , sir . JUDG E GOODWIN : Redirect . REDIREC T EXAMINATIO N B YMS . FELTS : Q Abou t th e shipper , AstraZeneca , d o yo u kno wi f the ywer e a regula r shippe r o f D G

a t tha t location ? AI a maware , an dno , the yar e no t a regula r shipper , an dthey'v e no t offere d dangerou s good s fro mtha t location . Q An dthe njus t on e othe r questio n abou t th e questio nyo u wer e jus t asked , abou t th e busines s mode l FedE xchos e abou t packag e acceptanc e onl yoccurrin g a t th e poin t o f origin . 

### D

o yo uknowi f

thi s i s uniqu et o

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 FedE xExpres s o r i s i t typica l i nth e

industry ? A Typica l t o th e industry . MS . FELTS : Nothin g further . You r Honor . RECROSS-EXAMINATIO N

B YMR . MORRIS : Wha t wa s typica l th e industry ? Th e packag e acceptanc e processe s
ar e don e a t th e poin t o f acceptanc e

MR . MORRIS : Okay , Nothin g further , si r

JUDG E GOODWIN : Okay . S o ar e yo u finishe dwit hthi s witnes s a t thi s time ?

MS . FELTS : Yes , You r Hono r JUDG E GOODWIN : Sir , yo u ca nb e excused . Yo u remai nunde r th e sam e instruction , no t t o discus s you r testimon y wit hanybod yprio r t o th e conclusio no f th e hearing . Yo u ma yste p dow nbu t you'r e stil l unde r sequestration , s o you'l l hav e t o wai t

ou t i nth e hall .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE, , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 JUDG E GOODWIN : Okay . Wha t we'r e

goin g t o do , it' s 11:36 , wh ydon' t w e brea k fo r lunch , com e bac k roughl ya quarte r t o 1:00 , sinc e I don' t kno wwhethe r w e ca nea t i n th e buildin g o r not . Let' s g o of f th e record .

(Whereupon , th e above-entitle d matte r wen t of f th e recor dfro m11:3 7 a.m . t o 12:4 5 p.m. )

record ,

seated . JUDG E GOODWIN : Let' s g o o nth e

Cal l you r nex t witness . Pleas e b e

MS . FELT S Littlejohn , You r Honor . W e cal l Davi d

JUDG E GOODWIN : D o yo u wan t t o com e u p her e an dtak e th e stand , an drais e you r righ t hand , WHEREUPON , DAVI D LITTLEJOH N WA S CALLE D A S AWITNES S B YAN D O NBEHAL F O F TH E RESPONDEN T AND , HAVIN GFIRS T BEE NDUL Y SWORN , WA S EXAMINE D AN D TESTIFIE D A S FOLLOWS :

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 JUDG E GOODWIN : Stat e you r ful l

nam e an dspel l you r firs t an dlas t name .

TH E WITNESS : Mar k Davi d Littlejohn . L-i-t-t-1-e-j-o-h-n .

DIREC T EXAMINATIO N B YMR . BIERLEIN : Q Mr . Littlejohn , please , woul dyo u describ e you r plac e o f employmen t an dyou r rol e a t FedEx . AI wor k fo r FedE xExpres s i n Memphis , Tennessee . I' ma corporat e safet y adviser . Q An dho wlong ? I'v e bee nwit hth e compan y3 2 plu s years , an di nthi s positio nsinc e 1996 . Q Than k you . An dhav e yo u receive d dangerou s good s o r hazardou s materia l training ? A

A In-hous e training ; yes . Hav e yo u give ntraining ? Ye s 

### Iwante dt o tal k abou t th e

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 specific s o f th e matte r that' s befor e us , an d

as k wit hregar dt o th e pickup , th e courie r doin g th e pickup , t o you r knowledge , ha d AstraZenec a eve r offere da nORM- D packag e before ?

Q A Q No ; no t tha t I' mawar e Bu t the ywer e a regula r customer ? Yes . Wer e th e ba r cod e routin g sticker s applie db yFedEx , o r AstraZeneca ? AA t tha t time , i t wa s applie db y AstraZeneca ,

An dwh o loade dth e package s int o th e FedE xvehicle ? A AstraZeneca . The yapplie dth e sticker , place dthe mo nth e pallet , place dth e palle t o nth e trailer . Q Onc e yo u becam e awar e o f thi s incident , ca nyo u describ e th e correctiv e actions . W e discusse dthe ma littl e bi t thi s morning , bu t I kno wyo u wer e mor e directl y involve dwit hthem .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AWell , onc e I becam e awar e o f it , I

notifie dth e senio r manager , an dth e senio r manager , alon g wit hth e manager , an dth e accoun t re p fo r AstraZenec a a t th e time , contacte dthe mimmediately , t o le t the m kno w th e erro r tha t wa s made . An dthe nw e als o place da nembarg o o nanyD Gshipment s the y wer e t o - - ma yhav e offere dus , an dle t the m kno wtha t the yha dt o provid e proo f o f trainin g t o - - i f the ywante dt o offe r D G shipment s fo r Expres s par t o f ou r business .

W e als o ha dth e employe e tha t worke dtha t sit e sca nth e sticke r whil e i t wa s o nth e package , t o mak e sure , tha t the ycoul d possibl yloo k fo r anysigns . Q An dhav e yo u lifte da t tha t embargo ? ATha t particula r corporatio nI believ e i s n o longe r i nbusines s a t tha t location . 

### I s a nembarg o acustomar yactio n yo uwoul dtak efo r ashippe r

havin g aD

G

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 incident ? I t depend s upo nth e severit yo f

th e inciden t I f the yoffe r u s a non declared , o r typ e package , o r w e believ e tha t the ydon' t hav e th e appropriat e leve l o f training , w e wil l embarg o unti l the yca nprov e tha t training , o r acquir e tha t training . Q We'v e talke dabou t th e ORM- D mark , an dther e i s a binde r i nfron t o f you . I f yo u coul dloo k a t that , ther e i s a nexhibit , C-3 , tha t i s a photograph . AOkay . Q D o yo u se e th e ORM- D label s there ? AI do . Q I s i t a regulator yrequiremen t t o pu t tw o ORM- D mark s o neac hbox ? ANo . Q I s ther e anyreaso nyo u woul d thin k ther e ar e tw o ORM- D mark s o neac hbox ? A No t jus t base do nth e picture . I onl yse e on e Q Wh yi s i t calle dORM-D ?

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 AWell , i t mean s othe r regulate d

material , an di t doesn' t mee t th e - - a t tha t time , th e definitio no f anyo f th e nin e hazar d classes . I t ca nb e calle da consume r commodity . Th e definitio no f consume r commodity . Th e shippe r ha s t o mak e tha t determination , if , i nfact , hi s produc t coul d

mee t a consume r commodity , an dgiv e i t a classificatio no f a nORM-D . Q Bu t wer e ther e othe r ORMs ? Ther e wer e othe r ORMs . Man yyear s ago , ther e wa s OR MA , B , C , D , an dE . Yo u ha d you r ORM-A s tha t wer e lik e you r ORM-B s lik e mercur ymetallic , ORM-Cs , magnetize d material , you r ORM- D consume r commodities , an d you r ORM-Es , whic hwer e basicall y environmentall yhazardou s substances . An dal l

o f thos e hav e bee ndon e awa ywith , excep t fo r ORM-D , Bu t thos e classe s - - no t tha t the y wer e don e awa ywit h- - bu t the ywer e incorporate dint o othe r hazar dclasses . Q S o thi s i s th e onl yOR Mmar k

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m14 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 currentl you t there ?

A Q Correc t Th e other s ar e gone . Hav e yo u ha d difficulty , i nyou r ow nexperience , wit hth e size , color , o r shap e o f th e ORM- D mark ? A Q
mus t be ? A Q A Q A Yes . I s ther e a particula r colo r i t

No . Aparticula r size ? No t tha t I' m

aware ; no . Aparticula r location ? N o Yo u hav e t o hav e th e ORM- D
an di t ha s t o b e i na rectangl e

JUDG E GOODWIN : There' s n o questio npending .

TH E WITNESS : Okay , B YMR . BIERLEIN : Q I' mhandin g ou t a lette r I' dlik e yo u t o loo k at . I' mhandin g i t t o counse l a s well . Ca nyo u tel l m e wha t thi s lette r is , b y date , an dt o who mit' s addressed .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 tim e o f th e violation . An dfrankly , thi s i s

a wast e o f th e court' s tim e t o tal k abou t " I don' t lik e wha t th e rul e is , therefor e I wan t t o chang e it , an di t ma ychang e i nth e future. " That' s no t wha t we'r e her e for .

We'r e her e t o addres s - - thi s i s th e rul e tha t wa s a t th e time , wha t measure s di dI tak e t o correc t th e aberran t behavio r tha t occurre da t th e tim e o f th e violation , no t wha t measure s the yma ywan t t o hav e i nth e futur e t o chang e th e rulemakin g

MR . BIERLEIN : You r Honor , ther e
wa s som e consternatio nthi s mornin g o nho wa courie r coul dloo k a t thi s bo xan dno t respon d t o i t Th e issu e i s ho wprominen t th e
mar k is , an dho wconfusin g i t migh t be , an d how , no t jus t FedEx , bu t th e res t o f th e world , ha s recognize dtha t thi s a confusing , i f no t inadequat e mean s o f communicatin g hazard . JUDG

EGOODWIN : I' mgoin g t o allo w

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 it , bu t i t certainl ygoe s t o weight , Mr .

Morris . You r objectio n- - an dyou r objection' s note dfo r th e record . I' mno t

sur e ho wmuch , i f anyweight , th e court' s goin g t o giv e thi s exhibit . Bu t we'l l allo w it . An dagain , th e court' s goin g t o appl yth e la wa t th e tim e o f th e incident .

MR . BIERLEIN : Ms . Felts .

Honor ? MS . FELTS : Ma yI approach , You r

JUDG E GOODWIN : Yes . An dI' m

markin g thes e Aan dB . (Respondent' s Exhibi t A

an dExhibi t B wer e marke d f o r identificatio nan dwer e receive di nevidence ) MR . MORRIS : Sa yagain , sir . JUDG E GOODWIN : I' mmarkin g the m alphabetically . S o th e firs t on ei s A ; th e secon don e i s B

B YMR . BIERLEIN :

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Mr . Littlejohn , ca nyo u tel l m e

wha t thi s lette r i s tha t I'v e jus t hande dt o you , A petition . Thi s i s th e respons e t o ou r

Ca nyo u rea dth e firs t sentenc e o f th e secon dparagraph . A"W e agre e tha t increasin g th e visibilit yo f consume r commodit ypackage s t o enhanc e packag e markin g an dlabelin g woul d mak e the mmor e readil yidentifiabl e durin g transportation. " Q Than k you . Ar e yo u familia r wit h th e adoptio no f dangerou s good s regulation s throug hth e Unite dNations ? AYes . Q Wa s thi s issu e raise da t th e Unite dNations ? AYes . 

### QDi dth eUnite dNation s reac ha fina ldecision ? A 

### Yes

.

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Ha s tha t decisio n- - well , le t m e

as k this . Ha s tha t mark , agree dt o b yth e U.N. , bee nadopte db yICAO ?

Ye s JUDG E GOODWIN : Spel l ICAO , MR . BIERLEIN : I-C-A-0 . MR

. MORRIS : Al lcap s MR

. BIERLEIN : Internationa lCivi l Aviatio nOrganization' s technica l instruction s

Q JUDG E GOODWIN : Okay , B YMR . BIERLEIN ; Mr . Littlejohn , d o yo u kno wth e mandator ycomplianc e dat e fo r th e ne wmark ?

B yICAO , Januar y1st , 2 01 1 Q Than k yo u MS . FELTS : Permissio nt o approach . You r Honor .

JUDG E GOODWIN : Ye s Well , good . Anothe r cop yo f th e Federa l Registe r

B YMR . BIERLEIN :

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Mr . Littlejohn , ca nyo u describ e

wha t ha s bee nhande dt o you . AThi s i s a Notic e o f Propose d Rulemakin g fo r - - fro mPHMS Afo r th e harmonizatio no f certai naspect s o f dangerou s good s 

### (Respondent' s Exhibi t C marke d identification ) f o r

Q Tur nt o pag e 52074 , whic hcarrie s
o nt o 52075 .

JUDG E GOODWIN : Let' s ge t t o th e page , first . Hol don . 520 7 - -

MR . BIERLEIN : 52074 . JUDG E GOODWIN : Okay . MR . MORRIS : You r Honor , t o mak e i t easie r fo r th e court , i f I ca njus t mak e thi s a standin g objectio nt o al l thi s - -

JUDG E GOODWIN : Sure . MR . MORRI S post-even t rulemaking . JUDG E GOODWIN : No , I mean , you r

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 argumen t i s noted . Thi s i s al l post . An dI

refe r - - what' s th e cas e w e had ? America n Eagl e case , wher e ther e wa s a violatio n- - i t

wa s a nAmerica nEagl e cas e i nDallas , wher e the ychange dth e regulations , whic hcreate da violation , an dsi xmonth s late r change di t bac k t o th e origina l violation . S o I can' t remembe r th e citation . Bu t i t wa s a nAmerica n Eagl e case . I t ha dt o d o wit hflushin g th e wate r syste mi nth e rea r o f th e aircraft .

Yo u know , I'l l se e wher e i t goes , but , yo u know , Mr . Morris' s objectio ni s noted , an dnotin g th e fac t tha t there' s a continuin g objection ,

Hono r MR . BIERLEIN :

B YMR . BIERLEIN : Ye s Yes , You r

Q O nthos e tw o pages , 5 2 07 4 an dfiv e

- - ca nyo u describ e wha t thi s char t portrays . Mr . Littlejoh n

MR . MORRIS : Well , You r Honor , I' m goin g t o objec t again , becaus e there' s bee nn o

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 foundatio nlaid , no r wa s i t i ndiscover y

proffered , tha t Mr . Littlejoh nwa s a nexpert . An dI hav e n o objectio nt o hi mtestifyin g a s a fac t witnes s dealin g wit hFedEx' s operations . Bu t thi s goe s beyon dtha t an d he' s bein g aske dt o rende r a nopinio na s t o wha t thi s means . H e wasn' t notice da s a n exper t witness .

MR . BIERLEIN : He' s no t testifyin g a s a nexpert . He' s reading .

JUDG E GOODWIN : Let' s g o of f th e recor dfo r a second .

(Whereupon , th e above-entitle d matte r wen t of f th e recor dfro m1:1 0 p.m . t o 1:1 2 p.m. ) JUDG E GOODWIN : Whereve r w e wer e

MR . MORRIS : M yobjection , sir . JUDG E GOODWIN : Yes . No . An da s th e cour t said , I' mno t sur e what , i f any weight , I shoul dgiv e t o anythin g tha t occur s o no r afte r th e incident , especiall ywhe ni t
come s t o regulator ychange . Bu t let' s se e

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 wher e w e en du p MR . BIERLEIN : You r Honor , th e poin t i s th e confusin g natur e o f th e mar k tha t

wa s i nplac e i n2007 , ho wi t wa s no t jus t Federa l Expres s tha t foun di t confusing , bu t globa l authorities , tha t ha da differen t provisio ni neac hcountry . Th e FAAtestifie d tha t ORM- D wa s uniqu e t o th e Unite dStates . I'l l as k Mr . Littlejohn : I s ORM- D a Canadia n regulation ? TH E WITNESS : N o

MR . BIERLEIN : Mexica n regulation ? TH E WITNESS : No t tha t I kno wof .

MR . BIERLEIN : An dyou'r e a globa l company . TH E WITNESS : Yes .

JUDG E GOODWIN : Well , let' s jus t say , I' msur e Mr . Morri s ca ncove r this , quot e thoroughly , i na pag e o r tw o i nhi s brief . S o I'l l allo wth e lin e t o continue .

B YMR . BIERLEIN :

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 8

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Pag e 5211 7 Th e las t elemen t i nthi s lin e

MR . MORRIS : Yo u sai d117 ? MR . BIERLEIN : 52117 . MR . MORRIS : Ou r cop ydidn' t g o tha t far . JUDG E GOODWIN : It' s go t t o b e clos e t o th e las t page . I don' t hav e 1 7 either . Min e end s a t 113 .

MR . MORRIS : Sam e here , sir . MR . BIERLEIN : It' s th e photograph . I' msorry .

I don' t thin k w e necessaril ynee d t o se e it , i norde r fo r Mr . Littlejoh nt o discus s i t briefly .

JUDG E GOODWIN : Al l right . An d subjec t t o continuin g objection .

MR . BIERLEIN : Yes . B YMR . BIERLEIN : Q rectangle ? A 

### Mr

. Littlejohn , i s th enewmark a

I t i s no t

adiamon dsquar eo n

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m15 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 poin t JUDG E GOODWIN : Pardon ? I didn' t

hea r you . It' s no wa what ?

TH E WITNESS : Adiamon dsquar e o n point . Th e ne wmark .

JUDG E GOODWIN : Okay . TH E WITNESS : Yes .

A B YMR . BIERLEIN : Doe s i t hav e a specifie dsize ? Ye s I s i t th e sam e siz e a s dangerou s good s labels ?

Ye s Q I s i t propose di nthi s rulemakin g t o eliminat e ORM- D a s a class , an da s a mark ? AYes . Q An dthi s wil l becom e effectiv e throug hth e internationa l rules ? A Propose di s Januar y1st , 2014 . Q Bu t unde r lACO , comin g i nhere , i t wil l b e effective... ? AJanuar y1st , 2011 .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Than k you . Switchin g completel y

fro mtha t subject , s o tha t w e don' t nee dt o dea l wit ha continuin g objection , I wante dt o tal k abou t th e produc t tha t wa s shipped , th e han dsterilizer . I t wa s basicall yfro mth e MSD S presente db yth e FAA , ethy l alcoho l an d wate r Ar e yo u familia r wit hth e alcoholi c beverage s exception s t o th e Titl e 4 9

an dth e aviatio nregulations ?

MR . MORRIS : Well , You r Honor , I' m goin g t o objec t t o th e characterizatio ni nth e question , becaus e there' s bee nn o testimon ya s t o th e water .

JUDG E GOODWIN : There' s n o respons e t o th e - - yo u know . S o that' s - - th e proffe r b ycounsel' s no t evidence .

MR . MORRI S Well , it' s th e indicatio no f water , whe nthere' s nothin g o n th e record , a t all , tha t indicate dtha t i t wa s water . Th e ethy l alcohol , n o objection . Bu t he' s assertin g facts , o r purportin g t o asser t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 fact s i nth e record . JUDG E GOODWIN : An dth e cour t note s tha t that' s argument , an dwon' t conside r i t a s evidenc e

B YMR . BIERLEIN : Ar e yo u familia r wit hth e alcoholi c beverage s exception ?

I'v e see nthe mi nth e regulations . fro mwha t I recall . Yes , si r Q D o yo u kno wth e siz e o f th e packagin g tha t i s unregulate dfo r - - unde r th e circumstanc e o f alcoholi c beverages ? A I believ e i t t o b e fiv e liter s MR . MORRI S Objection , You r Honor . What' s tha t go t t o d o wit hte a i n Chin a an dthi s case ?

JUDG E GOODWIN : Overruled . Se e i f yo u ca nwra p - - agai ni t goe s t o weight .

MR . BIERLEIN : It' s pertinen t t o th e degre e - -

JUDG E GOODWIN : That' s argument . I don' t nee dt o hea r argumen t a t thi s point .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MR . BIERLEIN : Than k you . N o

furthe r question s a t thi s point .

JUDG E GOODWIN : Counsel . MR . MORRIS : Yes . I jus t hav e a coupl e questions , sir .

CROSS-EXAMINATIO N B YMR . MORRIS : Q I f I recal l correctly , yo u sai d tha t t o you r knowledg e there' s n o siz e limitation s t o ORM- D marking ? AI hav e t o g o back , Mr . Morris , t o 172 , I believ e 340 0 fo r th e markin g requiremen t I kno wi t ha s t o b e i na rectangl e Q Here , le t m e hel p yo u You r Honor , I' mgoin g t o sho wopposin g counse l

JUDG E GOODWIN : Hopefully , yo u wil l no t submi t tha t int o evidence . S o w e don' t hav e t o pu t tha t foot-thic k thin g in , wh ydon' t yo u jus t referenc e th e regulatio n an dwe'l l g o fro mthere .

MR . MORRIS : Yes , sir .

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 B YMR . MORRIS :

Q I direc t you r attentio nt o 172.316 , whic hth e cour t ha s als o previousl y take njudicial notic e of . An dI di dno t hav e a cop yo f that . Doesn't , i nfact , 172.31 6 hav e siz e description s fo r a nORM- D marking ? ALookin g a t thi s firs t paragrap h yo u gav e me , i t talk s abou t th e mar k bein g i n a rectangl e tha t i s approximatel y.2 5 inche s fro mth e mark . Bu t I don' t se e th e exac t siz e fo r th e ORM- D mark . Q Okay . S o tha t ha s t o b e what . then ? What' s tha t tellin g you ? AIt' s tellin g m e th e ORM- D mar k coul dreall yb e o f an ysize , a s lon g a s it' s i nth e rectangle , an dth e rectangl e i s .25 . Q Ha s t o b e a t leas t tha t size . Coul db e bigger . Can' t b e smaller ? AI coul dg o wit hthat ; ye s MR . MORRIS : Okay . I' dlik e th e recor dt o reflec t tha t I'v e retrieve dth e regulatio nfro mth e witnes s

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 B YMR . MORRIS :

Q No wgoin g t o thi s on e exhibit , I believ e it' s Exhibi t B , I believ e yo u pointe d out , bu t let' s jus t emphasiz e - - tha t i s a Notic e o f Propose dRulemaking , i s i t not ? ACorrect . Q And , i nfact , i nth e Federa l Register , th e reaso nwh yit' s ou t ther e i s t o receiv e publi c comments , becaus e routinely , a n Agenc yma ymodif yit s rulemaking , o r it s rul e pursuan t t o comment s receive dfro mth e fiel d befor e there' s a fina l rul e issued ? ACorrect . Q So , i nfact , thi s i s no t a rule , thi s i s merel ya proposa l t o chang e thi s a t thi s poin t i ntime ? ACorrect . Q An don e o f th e option s coul dbe , "No , we'r e no t goin g t o g o dow ntha t path , we'r e goin g t o sta ywit hth e ORM- D marking" ? A Possibly , bu t I don' t se e tha t happenin g wit hthis . Bu t correct .

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Okay . I understan dyou r opinion ;

bu t that' s on e o f th e option s tha t woul db e availabl e t o it ? A Coul dbe ; ye s Q Okay . No wyou'r e involve di nth e rulemakin g review s associate dwit hhazardou s material s matter s dealin g wit hFedera l Express ; correct ? A Fro mtim e t o time ; ye s Q Okay . S o yo u revie wth e NPRMs , th e ANPRMs , an dth e fina l rules , an dthing s o f tha t nature , a s par t o f you r job ; i s tha t correct ? A Q Sometimes ; yes . No wyou'v e hear do f H M2 2 8 , haven' t you ?

Q Ye s I nfac t H M22 8 wa s th e rul e tha t

wa s i neffec t a t th e tim e thi s violatio n occurred ? A I don' t kno wtha t withou t lookin g
a t th e data ; bu t i f yo u sa yso .

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 6

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 Q Okay . MR . MORRIS : I'v e onl ygo t on e cop yo f this . You r Honor , s o I' mgoin g t o hav e t o sho wopposin g counse l it .

MR . BIERLEIN : Than k you . MR . MORRIS : Wha t I' mgoin g t o d o i s I' m - - sinc e I' mtie dt o th e speakers , I' m goin g t o explai nwha t I' mgoin g t o han dt o th e witnes s first , befor e I approac hth e witness , wit hyou r permission . You r Honor .

JUDG E GOODWIN : Sure . MR . MORRIS : I wan t t o direc t you r attentio nt o pag e 1459 2 o f th e Federa l Register , Volum e I , fo r Marc h26 , 2006 , o f H M 228 , an ddirec t you r attentio nt o th e right

han dsid e tha t I hav e highlighte do nthis , an d hav e yo u rea dtha t int o th e record ,

TH E WITNES S "Today' s transportatio nenvironmen t als o want s inspectio nmaterial s ORM- D t o ensur e th e safet yan dsecurit yo f th e hazardou s materia l shipment . Inspectio ni s on eo f th e onl ymean s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 7

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 availabl e t o ensur e package s containin g

hazardou s material s ar e i n prope r conditio n fo r transportatio naboar daircraft . I n addition , th e chang e i s consisten t wit h internationa l regulation s Internationa l regulation s d o no t provid e a n ORM- D hazar d class. " MR . MORRIS : Than k yo u

B YMR . MORRI S I'v e retrieve dH M22 8 fro mth e witness . S o a t th e time , th e regulatin g agenc ysai dtha t ther e wa s importan t t o inspec t fo r ORM- D Air ; i s tha t correct ? AEvidently . Q No wyo u sai dtha t th e - - i f I recal l correctly , yo u sai di t wa s th e industr y ha dconcern s abou t th e ORM- D markings ? ACarriers ; yes . Q Okay . An d i f I recal l correctly , sinc e I wa s there , yo u wer e presen t durin g th e constructiv e knowledg e hearing s bac k i n 2002 ? I nD.C. ?

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m1

2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 16 8
On e o f th e - - on e o f th e meetings ; ye s Q On e o f th e meeting s wher e the y gathe r testimon yabou t wha t woul dconstitut e example s o f a nai r carrie r bein g o n knowledge , o r affirmativ e knowledge , tha t there' s a hazardou s materia l associate dwit h

a particula r shipment . D o yo u recal l that ? AI don't . Q Yo u don' t recal l th e variou s shipper s testifyin g abou t wha t woul db e indici a an dwha t woul dno t b e indicia ? AI remembe r i t bein g discussed , bu t th e specific s I don't , unles s yo u hav e - - Q Okay . S o yo u wouldn' t recal l th e statemen t fro mUPS , fro ma Mr . Elkind , tha t indicate s tha t certainl ya hazar dlabe l o r OR D marking s ar e indication s tha t a hazardou s materia l ma yb e present ? AI don' t remembe r Mr . Elkin dmakin g thos e statement s Q Okay , S o i f it' s a matte r o f

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m16 9

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 publi c record , specificall ya DM S document ,

OST-2001-10380-15 , d o yo u disput e tha t h e - - tha t tha t wa s submitte da s par t o f th e record . A No . I don' t disput e a t all . I jus t don' t remember .

sir . Yo u jus t don' t remember . Okay .

MR . MORRIS : Ma yI hav e a moment ,

JUDG E GOODWIN : Yes . MR . MORRIS : Nothin g further , sir . JUDG E GOODWIN : Redirect . Hav e an yredirect ?

questio n MR . BIERLEIN : I' mformulatin g a

REDIREC T EXAMINATIO N

Q B YMR . BIERLEIN : Mr . Littlejohn , ar e yo u saying , a t all , tha t ther e wa s n o obligatio nt o se e th e ORM- D mark ? ACoul dyo u sa ytha t again . I' m sorry . 

### QAr eyo usayin g tha t ther ewa s n o

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m17 0

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 obligatio no nth e par t o f th e courie r t o se e

th e ORM- D mark ? ANo . I' msayin g tha t the ysimpl y di dnot . Tha t wa s a mar k fo r groun dshipping . no t ai r Q An dt o repeat . Thi s drive r ha dn o reaso nt o expec t thi s mar k fro mthi s customer ? AThat' s correct . Q Thi s custome r ha dgive nn o indication , i nthei r electroni c notificatio n o f th e shipment , tha t the ywer e makin g thi s shipment ? ACorrect . MR . BIERLEIN : Than k you . JUDG E GOODWIN : Anythin g else ? MS . FELTS : No , You r Honor . JUDG E GOODWIN : Sir , yo u ca nste p down . I instruc t yo u no t t o discus s you r testimon yunti l th e conclusio no f th e hearing .

JUDG E GOODWIN : S o counsel , wher e

ar e we ? MS

. FELTS : You r Honor , w ehav en o

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m17 1

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 furthe r witnesses . JUDG E GOODWIN : Okay . Rebuttal ? MR . MORRIS : No , sir . JUDG E GOODWIN : S o we'r e done ? MR . MORRIS : Yes , sir . JUDG E GOODWIN : Ms . Felts , a s se t fort hi nm yprocedura l order , I giv e th e peopl e a nopportunit yt o brief . I t doesn' t
mea nyo u hav e to . I f yo u jus t wan t t o mov e on , yo u ca nd o that . Bu t d o yo u wan t th e opportunit yt o brie f thi s o r not ?

MS . FELT S opportunity , You r Honor . W e woul dlik e a n

JUDG E GOODWIN : Okay . Mr . Morris , I' mgoin g t o b e gon e almos t al l o f November . I'v e go t case s i nDecember . I don' t wan t eithe r on e o f yo u t o wor k ove r th e holidays . Wha t i f w e - - I kno wyou'v e go t a tria l th e secon dwee k i nJanuary,

MR . MORRI S I f I ca nhav e til l th e thir dwee k o f January , tha t woul db e grea t

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m17 2

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 MS . FELT S

acceptabl e fo r us . That' s perfectl y

JUDG E GOODWIN : Okay . MR . MORRIS : That' s assumin g - - ho wlon g wil l th e transcrip t take , sir , t o ge t t o us ? I'l l hav e t o tak e i t o nth e roa dwit h

me . JUDG E GOODWIN : I thin k thei r contrac t i s 1 5 days , o r som e - -

MR . MORRIS : Yes . JUDG E GOODWIN : Yes . Tha t mean s i t get s t o Washingto ni n1 5 days . You'l l se e i t abou t thre e month s afte r that . They'r e shippin g i t b yFedEx .

MR . MORRIS : Tentatively , then , th e thir dweek , sir .

JUDG E GOODWIN : Wha t i f w e mak e you r brie f du e th e 2 8th , Mr . Morris ?

MR . MORRIS : That' s plent yo f time , si r JUDG

EGOODWIN : That' s aFriday

. An dMs

. Felts , yo uwoul dhav e

(202 ) 234-443 3 NEA LR

. GROSS COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m17 3

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 unti l Februar y11th . Well , le t m e pu t i t thi s

way . D o yo u wan t t o brie f first , an dle t Mr . Morri s respond? O r Mr . Morris , d o yo u wan t t o brie f an dle t he r respond ? I don' t car e eithe r way . MR . MORRIS : A s lon g a s I ge t th e las t say , sir .

JUDG E GOODWIN : Yes . H e alway s like s th e las t word .

MS . FELT S I f Mr . Morri s i s amenable , I' m

fin e wit hkin do f th e usua l procedure . Complainan t d o th e openin g brief , w e respond , an dthe nyo u ca nd o th e repl y brief . That' s - -

JUDG E GOODWIN : Okay . Al l right . The nMs . Felts , you r repl ywoul db e du e Februar y14th , an dthe ni f yo u d o a rebuttal , Mr . Morris , mak e i t th e 18th .

MR . MORRIS : Th e 18th ? JUDG E GOODWIN : O f February . I' msorry . I go t tha t wrong . Ms . Felts , your s woul db e du e th e 11th , whic hi s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m17 4

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 tw o week s afte r hi s brief , an dthen , Mr .

Morris , i f yo u wan t t o d o a rebuttal , tha t woul db e du e Februar yth e 8th .

M ycommen t - - an dMr . Morri s i s awar e o f this . I f th e tw o o f yo u ru nint o a proble mwit hyou r schedules , tal k - - yo u ca n agre e o na ne wschedule , jus t sen dm e a norde r an dI'l l sig nit .

MR . MORRIS : S o I' mclear , sir . Yo u sai dth e 18th ?

JUDG E GOODWIN : Yes . No wle t m e ge t - - you r initia l brie f woul db e du e th e 28t ho f January , whic hi s a Friday . Ms . Felts ' repl ybrie f woul db e du e th e 11t ho f February , an dthe ni f yo u d o a rebuttal , it' d b e du e th e 18th . I f yo u decide , afte r readin g it , no t t o d o it , jus t le t Mr . Leibowit z know , becaus e I'l l fla g i t fo r that , I'l l ge t ou t a n orde r o nth e scheduling .

An dthe ni f th e tw o o f yo u ru n int o a problem , jus t le t m e know .

Anythin g els e w e nee di nthi s

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m17 5

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 case ? MR . MORRIS : No , sir . MS . FELTS : No t o nthi s cas e JUDG E GOODWIN : No wthere' s a benc hcop yan dthere' s a nextr a copy . D o yo u
wan t t o retriev e th e extra ?

MR . MORRIS : Whateve r yo u hav e fo r th e record , si r

JUDG E GOODWIN : I'v e go t th e recor dcop yhere , s o - - al l right . We'r e of f th e record . (Whereupon , a t 1:3 1 p.m. , th e hearin g wa s adjourned. )

(202 ) 234-443 3 NEA L R . GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co maberran t

150: 8 abilit y113:1 4 138: 5 abl e34:19,2 239:2 0 108: 9 aboar d26:4,1 6 27:1 9 167: 3 above-entitle d1:1 4 141: 6 156:1 3 absolutel y137:1 8 accep t 10: 5 21:1 6 acceptabl e8: 5 21: 8 29:1 3 30: 1 112:2 2 172: 2 acceptanc e 26:1 4 41:1 6 92:1 3 105:1 0 106:1 5 107: 9 112:1 3 114:1 2 126:1 3 135:2,18,21,2 2 139:5,2 0 140:9,1 0 acceptance s 68:1, 4 68: 6 accepte d7:1 8 8:1 2 21:1 8 26:1 3 30: 4 62:1 6 64:3, 4 97: 2 119: 6 138:1 6 acceptin g 11:1 7 97:1 3 128:2 0 131:1 8 acces s 138: 5 accessibl e116:1 5 116:17,2 1 117: 1 118: 1 121:2, 4 122:1 4 accomplis h100:1 2 accoun t 84:9,1 0 144: 4 accurat e9:1 037: 7 acknowledg e36: 8 129:1 6 acquir e38:1 3 52: 1 145: 7 ac t 105: 6 actio n58: 480:1 9 81: 483:1 9 84: 8 85: 1 96:2 1 144:2 1

action s 143:2 0 activitie s 37: 8 40:1 256:1 7 activit y56:1 5 actua l20:12,1 6 79: 286:1 8 87:2 1 107: 8 128:1 3 additio n167: 4 additiona l46: 5 57: 260: 1 78: 2 81: 3 84:1 6 93: 2 99: 9 130:1 7 addres s 5:16,1 9 16:16,1 8 61: 4 98: 5 103: 3 150: 6 addresse d96:1 6 147:2 2 addresse s 6: 1 AD G115:9,1 0 116:1 5 126: 9 adhere d87:1 2 adjacen t 35:6, 8 adjourne d175:1 3 Administratio n 12:1,1 1 17:1,3,1 0 18:6,7,17,2 219: 1 54:1 7 103:19,2 1 104:9,1 3 administrativ e 1:227: 8 12: 7 administrato r 60:1 061:5,1 7 62: 466: 6 67: 1 148:2 0 administrator' s 62:1 267:2, 5 68:2 1 admi t 13:1 1 70:1 1 admitte d13:10,1 6 13:1 7 admonitio n15:1 0 adop t 148:2 1 adopte d153: 3 adoptio n152:1 4 advanc e12:1 6 72:1 4 advise r 142:1 2 adviso r 103:2 0 aerosol s 137:5,6, 7 affirmativ e168: 6 affixe d39: 8 41: 5 82:2 1 97:1 1 afternoo n114:1 3 agenc y8:1 5 9:1 9 22:2 1 85: 6 164:1 0 167:1 2 agen t 7:2 1 15:1 8 16:1 5 20: 221:2 0 36:1 9 42:1 9 87:1 0 106:2 0114: 4 115:1 6 133: 1 agent s 23:1 4114: 9 agent' s 77: 3 aggravat e95:1 3 aggravatin g 95:1 7 95:2 2 ag o 75: 7 104: 8 110:1 3 113: 8 146:1 2 agre e15: 5 78:1 9 84:2 1 91:1 8 133: 4 134:12,1 5 137: 9 139: 3 152: 8 174: 7 agree d153: 2 ahea d32: 4 ai d110: 1 aid s 109:2 0110:1 2 113: 6 116: 2130: 5 ai r 8:5,6, 9 11:1 7 19: 7 21:3,2 222: 5 22:1 6 23: 7 29:1 4 29:16,19,20,2 2 30:1,3,6,8,1 0 33:10,1 5 34:2, 4 36:9,1 243:1 4 48:4, 5 64:6,1 0 67:8,11,1 6 73:4, 6 74:2 1 76:1 7 78:1 1 83:2 288:1 1 89: 8 89:13,1 9 90:9,1 2 92: 1 97:17,17,1 9 98:3,6,9,11,13,1 7 107:1 5 128: 8 129:4,1 9 130: 2

131:1 1 135:1,1 6 137:1,20,2 1 167:1 3 168: 5 170: 5 aircraft 24:1 9 26:1 9 27:7,2 0 28:8,1 6 29: 9 31: 5 31:1739:1 1 41:1 9 43:5,1 267:1 3 80: 8 113:1 3 115:1 1 116:1 8 117: 5 120:16,2 2 122: 4124:10,1 0 124:1 2132:1 4 133:2 0155:1 0 167: 3 Airlin e22:1 8 Airline s 22:1 9 airplan e41: 9 airpor t 24: 3 116:2 0 117:2 0 Air s 121: 8 air-wa y128: 5 alcoho l52:1 9 103:1 2160:6,2 1 alcoholi c 160: 9 161:7,1 2 Alderwoo d16:1 9 aler t 112: 9 alerte d32: 3 alert s 111:1 8 allege d13: 5 allo w 12: 7 150:2 2 151: 5 157:2 1 aUow s 110: 2 alphabeticall y 151:2 0 amenabl e173:1 1 AMERIC A1: 1 America n155:2, 4 155: 8 AmeriFligh t

22:1 8 22:1 8 amoun t 85:1 5 109:2 0 analysi s 61:1 8 I Pag e17 6 66:1 7 and/o r 28: 258:1 1 88:2 1 95:1 6 105: 9 109: 4118: 6 120:2 2123:1 1 animal s 109: 4 ANPRM s 165:1 1 answe r 5:1 6 7: 9 130:2 1 131: 1 136: 1 answerin g 4:1 2 antibacteria l46:1 2 50:2 0 anticipat e8: 7 anti-ger m80: 3 anybod y5:14,1 7 14:6,1 099: 2 140:1 9 apologiz e72:13,1 6 81:7,1 8 apparen t 12:1 3 APPEARANCE S 2: 1 appeare d79:1 7 appear s 83: 5 119: 3 applicabl e10: 2 23:1 7 70:1 3 applicatio n20:1 0 application s 21: 2 applie d83:4,1 0 143:10,11,1 5 appl y151: 6 appreciat e129:1 0 approac h151: 9 153:1 8 166: 9 approache d27: 5 appropriat e9:1 9 10:7,2 261:1 8 104:2 1 133:1 1 135: 1 145: 5 appropriatenes s 86: 1 approximatel y 19:1 290:2 1 103:1 5 115: 5 163: 9 are a6: 5 19:2 020: 2

Nea lR

. Gros s &Co

.

202-234-443 3 Inc ,22: 5 74: 8 76: 2

107:1 3 115:20,2 2 116:1 7 119:2 1 136: 3 area s 106: 3 109: 9 123:1 5 argumen t

12: 5 85:21,2 2155: 1 161:3,21,2 2 argument' s 132: 5 Arm y17:1 6 arriv e24:8, 9 arrive d124:3,1 0 124:12,1 3 arrivin g 25: 5 aske d49: 9 52: 3 94: 8 96: 6 139:1 8 156: 6 askin g 73:1 9 aspect s 105:1 9 154: 5 asser t 160:2 2 assertin g 160:2 2 asses s 62:1 2 assesse d63: 3 149:1 7 assessmen t

87:1 7 assis t 105: 9 113: 3 associate d12:1 3 14:1 3 54:1 9 93:2 2 94: 1 98:1 2165: 6 168: 7 assum e69:2, 3 75:1 9 100:2 1 132: 4 assumin g 127:2 2 172: 4 AstraZenec a86:2 0 127:14,16,1 9 131:1 4139:1 1 143:4,10,12,1 5 144: 4 attache d131:1 2 atten d105:1 6 attentio n75: 3 76:2 1 82:1 9 118:1 5 163: 2 166:13,1 5

attorne y2: 9 4:1 3 4:1 7 Augus t 7:1 6 21:2 2 50: 1 58: 5 119: 7 124:1 9 authoritie s 157: 6 authorize d33: 9 aut o 11: 1 27:1 5 116:1 3 122: 9 automate d125:2, 9 128: 9 132: 6 automaticall y 123:10,1 3 automatio n74:1 8 125: 3 availabl e61: 6 110:1 4118: 4 165: 3 167: 1 Avenu e2: 44:1 0 averag e9: 7 111:1 4 aviatio n17:1,3, 7 18:7,2 2148:2 2 153: 9 160:1 0 awar e14:1 3 74:1 7 83:3, 8 87: 9 127:1 5 139:1 4 143:6,1 8 144: 1 147:1 1 174: 5 awarenes s 106:9,2 2 107:1,2 1 108:1 1 109:8,1 5 134:1 8 134:1 8 137:1 8 a. m1:1 6 4: 299:1 4 99:1 4141: 7 B 82: 9 3:2 04:1 9 62:10,1 1 63: 6 66:2 088: 1 146:1 2 151:12,14,2 1 164: 3 back34: 8 55: 9 58: 1 58:1061: 1 65:1 8 66:1372:1680:1 3 88:1 490:4,1 6 93: 299:1 5 113:1 5 117:1 3 124:1 8

129:1 1 141: 3 155: 7 162:1 1 167:2 1 backgroun d5:1 0 9: 5 17: 7 20:1 1 bal l73:1,1 4 Baltimor e40:2 2 119:11,13,15,2 1 120: 4 ba r 44:1 8 126:3, 4 128:10,1 2130:1 3 133:3, 6 143: 9 bas e34:8, 8 88:1 7 89:3,1 4 base d21:1 7 34:1 1 39:1 7 55: 8 66:1 5 73: 3 74:2,6, 9 75:14,1 7 78:1 5 89:1 2109: 3 110: 6 115:1 0118: 8 123: 8 125:19,1 9 125:2 0139: 3 145:2 0 basi c 84:1, 1 137:1 0 basicall y23:1, 6 24:2 028: 3 29: 4 36:2 038:8,1 9 43:1 9 45: 249:1 6 52: 8 54:1 465:1 3 88:15,1 8 106: 8 109:1 7 110:2 0 113:1 8 114:1 2 117:1 6 119:1 7 120:14,1 8 123: 5 125: 4137:1 6 146:1 6 160: 5 basi s 92:2, 5 114:2 0 ba t 98:1 6 batche s 126: 1 bea r 77: 1 beginnin g 61: 9 82: 8 begin s 67: 5 behal f 2:2, 7 15:2 1 101:1 2141:2 0 behavio r 150: 8 believ e6:2 232:1 5

76:2 277:2 1 78: 2 84:1 8 100: 9 109:2 1 127:1 6 144:1 9 145: 4 161:1 3 162:1 2 164:3, 3 bel t 76:1 8 123: 4 belt s 122:2 1 123:1 1 123:1 7 benc h175: 5 bette r 52: 9 110: 3 149: 2 beverage s 160: 9 161:7,1 2 beyon d83:2 0 84:17,2 0149:1 9 156: 5 Bierlei n2:1 3 4:2 0 5: 220: 8 21:7,1 1 21:13,1 3 142: 6 147:1 8 148:1 6 149:1 0150:1 2 151:8,2 2153:6, 8 153:12,2 2154:1 4 155:15,1 7 156: 9 157:2,12,15,2 2 158:4,11,18,1 9 159: 8 161:5,1 9 162: 1 166: 5 169:13,1 6 170:1 4 bigge r 163:1 8 bil l128: 5 bill s 128: 8 binde r 36:1 6 118:1 2145: 9 birt h5:2 2 bi t 9: 5 10:1 8 44:1 3 72:1 5 73: 5 75: 7 78: 9 79: 1 80:1 2 102: 6 143:2 0 blac k 6: 3 11:1 5 82: 3 blin d134: 8 boar d26: 1 27:3, 7 27:1 6 111:3,1 2 bod y86: 6 Pag e17 7

bottle s 32:14,15,1 6 33:2,3, 447:16,2 2 62:2 0 botto m44:1 481: 6 81:2 082: 3 112: 7 bo x11:1 6 32:7, 7 33:12,1 3 45: 6 77:15,1 9 91:10,1 5 127:2 2130:1 1 137:1 7 145:16,1 9 150:1 4 boxe s 43:1 6 46:1 7 91:1 093: 7 brea k 14:20,2 2 15: 1 99:8,1 2 100:7,21,2 2141: 2 breakdow n136:1 9 brie f 157:2 0171: 8 171:1 1 172:1 8 173:2,4,12,1 4 174:1,12,1 4 brieny9: 5 158:1 5 brillian t 102. 4 brin g 6: 3 80: 5 broke n134: 2 buildin g 2: 9 4:1 9 15: 7 31:7,1 8 43:1 2103: 4121: 3 121: 5 122:1 5 141: 5 bulleti n111:3,1 2 bunc h91:1 4 busines s 5:1 9 16:1 6 16:1 8 40:1 284:1 3 84:1 9 103: 2139: 1 139:4,1 9 144:1 1 144:1 9 B- I5: 2 B-i-e-r21:1 3 Cl:2 1 3:1,2 24: 1 6:15,2 1 7:1 238: 3 54: 5 66:2 070: 2 71: 6 75: 488: 3 89:1 7 94:1 3 96:1 4 146:1 2154: 7

-mssusmsBs^mims^m^^^scmam a ^S^^8^^?^I3S^E3^^^!r5 ? TT^rmime^Em^Bmasmmmi^mss^mssmms ! Nea l R . Gros s & Co. , In c

202-234-443 3calculatio n90: 1

91:4, 6 cal l8:2 29:1 1 14: 4 15:1627:1 3 44: 1 100:2 2106:1 1 107:1 7 109:6,1 2 109:2 0111:2, 8 114: 8 115: 9 126: 2 133: 3 141:11,1 3 calle d11: 1 15:2 1 101:1 2112:1 8 141:2 0145:2 2 146: 4 call s 15:1 8 99:2 2 Canadia n157: 9 ca p 33: 7 48:6, 8 cap s 33: 447:20,2 1 47:2 248: 3 98: 1 153: 7 captur e39: 4 car e134:3, 4173: 4 caree r 19:13,1 4 74: 3 carefull y112:1 1 carg o 121:1 4 carrie d82: 9 carrie r 9:1 6 11:1 7 22:1 7 23: 7 29:2 1 30:4,1 435: 5 48:1 455:12,1 5 67:8,11,1 7 74: 9 74:2 1 76:1 7 83:2 2 86: 490:9,1 298: 9 137:2 2168: 5 carrier s 11:2 1 17: 9 18:5,1 1 22: 5 26: 8 43:1 5 73:4,6,1 3 92:2, 4167:1 8 carrier' s 135:1 6 carrie s 82:1 2 154:1 0 carr y9:1 5 66:1 1 139: 4 carryin g 27: 9 91:20,2 1 114: 1 carto n46:1 5 case4: 47:10,1 5 8: 8 8:1 8 14: 9 23: 6 24:1 026:2 234:1 1 36:2 238:1 5 45: 9 49:1 3 53:2 1 55: 8 55:13,1 7 59:2 2 60: 6 62:7,17,2 1 63:9,1 7 64:1 2 68:1,1 285:11,1 9 86:6,13,1 487: 9 87:1 489:3,1 1 92:1 093:1 8 96: 1 96: 3 115: 1 127: 7 127:1 2129:2 1 130:1 2133:2 1 134:4, 6 148: 3 149:1 7 155:2,3, 4 155: 9 161:1 6 175:1, 3 case s 62:1 7 87: 8 120:1 6 134: 4 171:1 6 catc h129: 1 130:6, 8 138:17,2 0 categorie s 62:4, 5 categor y12:1 2 62:7,10,1 1 88:1, 3 caugh t 131:14,1 5 132:1, 2148: 9 caus e62:2 1 73:2 1 80: 5 81: 290: 8 94:1 9 131: 6 cause d95:1 6 cause s 136: 4 CB T109: 9 cente r 69:1 5 certai n23: 3 55: 1 73: 2154: 5 certainl y151: 1 168:1 7 certificate d17:1 8 17:2 090:1 2 certificatio n55:1 6 certifie d108:1 6 CF R21: 229:1 6 53:1 3 58:1 8 challeng e131: 1 chang e148:7,1 0 150:4,4,1 1 156:2 2 164:1 5 167: 4 change d60:2 0 88:1 3 155:5, 6 change s 110: 8 111:1 1 changin g 12:1 2 133: 8 characterizatio n 160:1 2 charg e15: 6 char t 155:1 9 chec k 10:2 1 26:1 5 64:1 7 65:2 0116: 2 121:2 1 checke d65: 2 checker/sorte r 121:1 5 123:2 0 checker/sorter s 123:1 6 chime s 112: 8 Chin a161:1 6 choos e115:1 1 chos e139:1 9 circumstanc e 161:1 2 circumstance s 62: 1 66:1 6 92:16,1 8 95:1 4 citatio n155: 8 civi l8:1 7 13: 1 85:1 2148:2 2 153: 8 clarif y54:1 9 clas s 12: 234:15,1 7 34:1871:1 9 108:1 8 110: 5 117:2,2,3, 6 136: 4 136:5,6, 9 137: 1 159:1 5 167: 7 classe s 108:1 7 146:4,19,2 1 classificatio n20:1 3 34:9,1 252:10,2 2 88:1 7 89:3,1 5 146: 9 classifyin g 86: 2

Nea lR

. Gros s &Co

.

202-234-443 3 classroo m109:1 7 110: 5 cleane r 32:14,1 6 46:1 247:1 7 80: 2 cleanu p 114: 8 clea r 31: 9 90:1 6 174: 9 clearl y109:2 1 close6: 7 35: 8 37: 5 71:1 1 158: 8 close r 31: 7 Coas t 49:17,17,1 8 cod e39:1 8 43:1 8 43:1 9 44:4,1 8 52:2 2126:3, 4 128:10,1 2130:1 3 133:4,6 143: 9 coffe e14:1 8 collectio n119:1 9 colo r 147:5, 7 colum n94:1 4 combinatio n28: 3 com e110:2 0122: 3 136:1 6 141:3,1 6 come s 112: 6 156:2 2 comin g 43: 4 159:2 0 commensurat e 13: 4 commen t 28:1 9 174: 4 comment s 12:1 5 164:9,1 1 commerc e21: 4 33:1 6 34:2, 448: 4 48: 6 64: 6 94:2 0 97:17,1 9 commoditie s 146:1 5 commodit y77: 7 79:2 1 88:16,2 0 89:1 9 112: 3 117:2 1 122:1 2 136:7,1 4137:1 6 146:5,6, 8 152: 9 commo n113:1 8

Inc , Pag e17 8

137:1 3 communicat e85: 2 112: 1 137:2 2 communicate d 85:3, 4129: 8 communicatin g 150:2 0 communicatio n 110:1 8 communication s 112:1 5 communit y137:1 1 compan y9:6, 7 17:1 5 20:1 9 90: 7 90:1 096:1 8 97: 1 97: 4104:1 2 107:1 1 142:1 4 149:1 5 157:1 6 company' s 97:1 3 compar e24:1 6 27: 1 Complainan t

2: 2 3: 9 118:1 9 173:1 2 Complainant' s 6:2 1 37:16,1 7 42:7,9,1 045:1 6 45:18,1 9 47:1,3, 4 48:2 1 49: 1 50:8, 9 51:12,1 3 54: 7 56:4, 5 57:12,1 4 57:1 5 59:2,4, 5 70:7,18,20,2 1 71:4,5, 6 75: 3 76:1 077:2,1 4 80:1 6 81: 9 87:2 0 Complain t

7: 9 completel y87: 3 160: 1 complete s 125:1 3 complianc e17:2 2 18:10,1 419:2 1 20:3,1 6 24:1 1 97: 7 104:2,1 4 153:1 4 compl y10: 211: 2 34:1, 1 complyin g 135:1 1Pag e 17 9

135:1 5 comprehensiv e 110:1 8 comprise s 9:1 2 computer-base d 108: 7 110: 7 concer n86: 6 concerne d6: 6 12:2 1 concernin g 35:1 3 concern s 32:2 1 47:1 9 167:1 7 conclusio n99: 2 140:1 9 170:1 9 conditio n167: 2 conduc t 19: 9 22:1 1 conducte d36:2 1 72:1 9 conductin g 21:2 1 22:2 1 23:1 6 37: 3 105:1 3 confir m26: 7 29:1 5 32: 5 confirme d35:1 8 47:1 5 confirmin g 23: 3 35:1 6 confus e107:2 1 confusin g 150:1 7 150:1 9 157:3, 5 confusio n90: 8 149:1 3 conside r 66:3, 4 86:1 1 90:1 9 91: 3 161: 3 Considere d75:1 6 considerin g 69: 6 consigne e93: 7 consisten t

167: 4 consist s 38: 3 42:2 1 consternatio n 150:1 3 constitut e168: 4 constructiv e 108:1 2167:2 1 consume r

77: 7 79:2 088:16,2 0 89:1 8 146:4,5, 8

146:1 5 152: 9 contac t 26:1 8 36: 2 112:2 0122: 8 contacte d52: 2 144: 5 contai n46:1 8 108:1 4 containe d47:14,1 6 containe r

121:1 7 122: 7 123:3,2 2 container s 32:1 9 32:2 239:1 279:1 4 79:1 6 117:18,1 9 118: 3 120:2 1 122:2 1 containin g 167: 1 contain s 28:1 3 131: 9 conten t 109:2 2 content s 8:1 452:1 7 52:1 8 continu e65: 6 157:2 1 continue s 61:1 0 67: 6 continuin g 149:1 9 155:1 4158:1 7 160: 3 contrac t 172: 9 contrar y91:2 2 convenien t

100:1 9 conversatio n35:2 1 conve y29: 6 conveyanc e133: 8 133:1 8 conveye r 123:1 1 conveyer s 121:1 1 coordinatio n105: 2 cop y153:2 0158: 5 163: 5 166: 3 175: 5 175:5,1 0 corporat e103:1, 8 107: 2142:1 1 corporatio n4:1 7 51:2 252: 3 58: 2 67:1 1 90: 6 144:1 8 correc t 25:1 227:1 8 30:2 031:133:1 7 33:2 1 39:140:4, 9 40:1041:10,1 2 49:1 9 51: 6 59:1 2 61:20,2 1 62:5, 6 62:1 9 63:4,5,1 8 63:1 9 64:7,8,1 1 64:14,1 5 66:14,1 7 66:1 8 67:3,1 5 68:10,17,2 069:1 0 69:11,2 070:2 1 71:16,1775:1 2 78:1 3 81:2 083:1 2 88:1 296: 5 98: 4 98:1 5 123:2 1 127:1, 4128:1 4 132:9,10,16,1 7 139: 6 147: 2150: 8 164:6,13,17,2 2 165:8,1 3 167:1 3 170:8,1 3 correctiv e58:4,1 6 80:1 9 81: 483:1 9 84: 8 85: 1 96:2 1 143:1 9 correctl y77:1 6 162: 8 167:16,1 9 correspon d49:2 1 corrosive s 136:1 6 counse l2:4,2 24: 6 4:1 47: 5 14:2,1 2 14:1 6 16: 8 21:5, 8 147:2 0148: 6 149: 3 162:3,1 6 166: 4170:2 0 counsele d58:1 2 counsel' s 160:1 7 counte r 106:2 1 countr y157: 7 coupl e5:1 1 44:1 3 71:1 1 74:1 2 148:1 1 162: 5 Couplin g 11:1 2 courie r 39:1 4 106:17,1 8 114: 3 115:14,1 8 117:1 3 119: 9 127:2, 9

128:1 7 130:4,1 2 130:1 5 138:1 4 143: 2150:1 4 170: 1 courier s 128:2 1 129:1 4 cours e6: 47:2 2 18:2 1 19:1440:1 1 56:1 465: 274: 3 74:1 6 106:1 0 107: 2108: 8 109:1 8 111:1 9 course s 104:2 1 106: 6 109:1 9 cour t 21:1 6 70: 9 86:1 087:9,1 0 154:1 7 156:1 9 161: 2163: 3 Courtne y2: 8 4:1 6 court' s 13:1 5 82: 1 86: 5 87: 7 94:1 6 150: 2151:4,6 cove r 20:2 0157:1 9 coverin g 19:1 5 co-counse l4:2 0 CP09NM00101: 7 create d10:1 2 155: 5 creatin g 114: 1 cre w24:1 7 27:2 1 109: 4117: 8 CR F11: 2 Cross3: 24:1 9 72: 3 103: 4 crosse s 106: 2 CROSS-EXAMI..

. 72:1 0126:2 0 162: 6 cru x85:20,2 2 CSO s 15:3, 6 culpabilit y63: 7 curren t 104:1 7 115: 4 currentl y16:17,2 2 17:2 019:3, 4 120:1 3 147: 1 custod y133: 7 1

customar y144:2 1 t custome r 82:2 01 97:1 0106:2 01 114: 4115:1 5 1 125:2,3,1 3 143: 7 170:7, 9 customer s 10:1 0I 105:9,1 4135:1 3 j customer' s 125:1 0| cycl e114:1 4j C- 1 3:1 07:1 236:1 7 37:12,12,14,1 7 40:1 8 77: 3 C-103:1 6 60:1 2 61:7,8, 9 71: 6 87:2 094:2 2 C-1 1 3:1 7 6:2 265: 7 69:22,2 270:5, 6 C- 23:1 037:2 238: 3 38:1 440:1 8 42: 5 42:5,1175:5, 8 76:1 0118:1 8 I 119: 1 C-2-140: 9 126:2 2 C-2- 3 41: 7 C-2- 438: 4i C- 3 42:20,2 043: 1 77:1 4145:1 0 C-3- 1 3:1145:1 3 45:13,2 0 C-3- 23:1 246:2 1 46:2 1 47: 5 C-3- 3 3:1 247: 9 48:10,1049: 1 C- 43:1 3 49:6,7, 8 50:4,4,6,8, 9 C-53:1 3 50:1 451: 8 51:8,10,1 3 C-63:1 4 51:1 8 54: 2 54:2,4, 7 1 C-73:1 4 54:1 2 55:22,2 256:2, 5 1 C-83:1 5 56:1 0 57:10,10,1 5 i C- 9 3:1 5 57:2 0 58:22,2 259: 5

Nea l R . Gros s & Co. ,

202-234-443 3 In cPag e 1 8 0

81: 9 D D4: l146:1 2 dail y9:8,1 3 90:2 2 114:2 0 Dalla s 155: 4 damag e62:2 1 94:1 9 95:11,13,1 5 dampen s 86: 9 dangerou s 9:10,1 5 10: 9 11:6,11,1 9 26:3,1 6 89:2 2 90:2 1 103:11,1 8 103:2 0104:1,2, 9 104:13,15,2 1 105:7,14,1 7 106: 2 106:8,12,1 4 107:19,2 2108:1 2 108:14,16,2 2 110:1 6 111:2 2 112:1 7 113:12,1 2 114:1 9 115:5,1 7 •115:19,2 1 116:1 6 116:18,21,2 2 117:1 5 118:1,2, 5 118: 8 121:2,4, 6 121:2 0122:13,1 4 125:16,1 7 126:7, 8 129: 8 130:2 0 131:10,1 6 133:1 3 134:1 8 135: 5 136:1 4138:2, 3 139:1 6 142:1 7 152:1 4154: 5 159:1 1 dat a51:2 052:4, 6 53:1 7 124:2 0 165:2 2 databas e113:1 8 datashee t

35:2 0 dat e13:9,1 237: 6 39: 4147:2 2 153:1 4 date s 5:2 2149: 4 Davi d3: 5 141:1 3 141:1 9 142: 3 day9:1 491:11,2 1

105:10,1 0113:7, 7 114-1 41 1 S-f

i 1 1*1"

. I T1

. i^.\ J 122: 4125: 6 138:1 0 day s 172:9,1 2 dea d69:1 5 dea l109:1 9 160: 3 dealin g 20:1 498: 1 104: 2156: 4165: 7 deal s 107: 8 deal t 17:1 1 20:1 1 Decembe r

171:1 6 decid e14:1 8 174:1 6 decisio n152:2 1 153: 1 declaratio n129: 6 131:1 1 134:2 2 138: 2 declar e11: 5 declare d135: 5 145: 4 definitel y95:2 1 definitio n88:1 9 146:3, 5 degre e53:1 263: 7 95:1 5 161:2 0 degree s 53: 6 deliver y38:1 2 106:1 9 115:1 5 119:2 0 dent s 112:11,1 2 departe d124: 8 DEPARTMEN T 1: 1 departur e95:1 7 dependin g 95:1 5 113:1 6 120:1 7 depend s 145: 2 depositio n127: 8 dept h107: 8 describ e17:6,2 1 24: 5 104:10,1 2 142: 8 143:1 9 154: 1 155:1 9 describe d122:1 7 describin g 27: 2

description s 163: 6 designate d115:1 9 116:1 7 designe d36: 9 destinatio n44: 3 121:13,1 6 123: 9 123:18,19,2 1 124: 4132:15,1 9 destine d120:1 9 detail s 35:1 6 detec t 79:8,1 8 determinatio n60: 5 146: 7 determin e44: 5 57: 461:1 8 84:1 4 115:1 0116: 4 determine d88: 1 determinin g 66:4, 5 develope d107: 5 developmen t 104:2 0105:2 2 106: 1 107: 6 develop s 106:1 0 deviatio n95:2 0 devic e39:9,1 5 45: 4 76:2 0 device s 44:2 2 117:1 8 D G9:11,1 7 10:4,1 3 11: 226: 3 27:1 5 27:1 6 83:4, 9 96:1 9 105:1 9 106:2 2107:1,3,1 0 107:1 2110: 4 111:2,5,11,15,1 6 113:9,19,2 1 114: 3 114:5,8,9,11,1 7 115:2 2116:12,1 3 116:14117:1 1 122:8, 9 125:2 1 138:4,5,1 2139:1 2 144:7,10,2 2 DG s 91:2 0 diamon d158:2 2 159: 4 dictat e74:1 0 dictate s 74:1 0

differenc e6-1 7 91- 9

- ^J

- . - / differen t 41: 3 74: 5 87: 497:1 3 108:1 0 111:1 5 114: 7 157: 6 differentl y91:1 4 difficultie s 112:2 1 difficulty147: 4 diligenc e97: 5 dir e20: 5 direc t 3: 216:1 3 100:12,2 1 102:1 3 142: 5 163: 2 166:12,1 5 directin g 49:1 0 directl y14 3 2 1 directo r 111:2 1 discer n58:1 9 discove r 8: 1 33:1 4 64:2 1 discovere d7:2 0 8:1 3 37: 6 40: 4 97: 2 discover y7:1 0 35:1 2156: 1 discus s 14:1 099: 1 99: 1 140:1 8 158:1 5 170:1 8 discusse d143:2 0 168:1 3 discussin g 86: 7 Discussio n15:1 4 discussion s 86:9,1 2 dispatche d119:1 9 displa y29: 6 disput e169:2, 4 disseminate d58: 9 distanc e117: 7 distinctio n88:1 1 diver t 123:1 4 diverter s 123:1 3 divert s 123:1 0 divisio n59:2 0 103: 1 107:1 5 111:1 9 DM S 1: 8 169: 1

do c 35: 4 Docke t 1 6 4 5 documen t

30:9,1 2 35: 3 41: 450:1 5 51:1 9 52:1 254:1 3 57:2165:1 2169: 1 documentatio n 11: 9 68: 475:5, 6 133:1 1 documente d1 108:2 1 document s 5:2 1 7:7, 8 11: 5 20:1 4 27:2 1 38:7,9,1 4 134:1 1 doing22:1 4122:2 2 134: 1 143: 3 148: 9 149: 1 Donal d3: 3 15:2 0 16:6, 6 door s 15:1 1 doubl e15:1 1 double-chec k 13:1 3 downlin e24:11,1 4 26:2 2 D r 101:2 2 dra w13:1 2 drive r 106:1 8 107:1 6 115:1 5 170: 6 driver s 107:1 7 119:1 8 dru g 103:1 2 drum s 112:7,8,1 0 dr y115:7, 8 136:1 5 due97: 5 138:2 2 172:1 8 173:16,2 2 174:3,12,14,1 6 DUL Y15:2 21 101:1 3 141:2 1 dutie s 19:2, 8 23:1 4 114:6,10,1 1 dut y83:2 2 D-o-n-a-l- d16: 6 D. C 1: 22:1 5 4:2 1

Nea l R . Gros s & Co .

202-234-443 3 In c60: 2167:2 2

E~ E2: 8 3: 1 4:1, 1 146:1 2 Eagl e155:3,4, 9 earlie r 12:1 8 44: 7 47:1 8 87:2 2100: 9 easie r 154:1 7 Eas t 49:1 7 ea t 141: 4 Econom y126: 6 effec t 14: 5 61: 1 165:1 9 effectiv e159:17,2 1 efficien t 135:1 0 eigh t 94:1 6 103:1 6 eight y148:1 1 EIR59:11,1 465: 4 eithe r 6: 5 26: 9 39:1 1 54:2 058:1 1 70:9,1 6 108: 7 109: 9 115:1 4 158: 9 171:1 7 173: 5 electroni c 11: 1 111: 3 116:1 4 170:1 0 elemen t 158: 1 element s 20:1 6 eleve n81:1 6 82: 2 eligibl e33:1 4 eliminat e136:1 5 148:2 0159:1 5 Elkin d168:16,2 0 Emanatin g 79: 7 embarg o 144:7,1 7 144:2 1 145: 6 embargoe d84: 6 emergencie s 113: 5 emergenc y9:2 0 20:1 5 80: 6 emphasiz e113:2 1 164: 4 Empir e21:2 2 employe d16:17,2 2 employe e41:1 4 76:16,1 7 107:1 8 108: 9 133: 1 134: 8 134:1 9 144:1 2 employee s 10: 7 40:15,1641: 3 58:1 1 82:2 083: 2 83: 7 85: 297:1 1 106: 7 108: 2 109:1 1 110:1 4 112: 9 122:10,2 0 123:1 6 130:1 9 135:1 3 employee' s 135: 3 employmen t

142: 8 end s 158: 9 enforc e19: 4 enforcemen t

17:1 2 18:1 055: 459:1 1 65:1 485:1 1 89:2 2 90:1 9 92: 7 96: 1 enhanc e152:1 0 ensur e23:1 5 166:2 0167: 1 ensurin g 23: 6 135:1 2 entail s 10:1 6 ente r 116:1 3 entere d123:1 2 enterin g 125: 7 enter s 135:2 0 entir e128: 5 entrie s 75:1 0 entr y76: 9 120: 7 124:1 9 environmen t 114:1 1 129:1 9 166:1 9 environmentall y 146:1 7 equal s 66:2 0 ER I55: 7 erroneou s 138:1 5 error91:1 9 144: 6 error s 116:5,8,1 0 especiall y112: 9 156:2 1 ESQ2:3,8,13,2 1 essentiall y27:1 7

estimat e100: 5 etceter a10: 1 11:1 0 ethano l34:13,1 4 80: 289: 4 ethanol/alcoho l 34:1 3 71:1 5 89: 4 ethica l14:1 3 ethy l52:1 9 160: 6 160:2 1 evenin g 123: 2 even t 58:1 4105: 2 109:5,6 113:1 5 everyda y117:1 2 134:1 7 evidenc e34:1 1 37:15,2 042:8,1 3 45:17,2 247:2, 7 48:2149: 450: 7 50:1251:11,1 6 54:5,1 056:3, 8 57:13,1 8 59:3, 8 70:1 9 71:5, 9 151:1 7 160:1 7 161: 4162:1 8 Evidentl y167:1 4 exac t 92:15,1 7 163:1 0 EXAMINATIO N 16:1 3 94: 6 102:1 3 139: 9 142: 5 169:1 5 EXAMINE D 16: 1 101:1 4141:2 2 examinin g 90:3,1 8 example s 168: 5 exceptio n161: 7 exception s 160: 9 exces s 19:1 6 excuse38:1 083: l excuse d140:1 7 exercisin g 67: 1 exhibi t 13:7,8,9,1 1 37:1742:1045:1 9 47: 449: 1 50: 9 51:1 3 54: 7 56: 5 57:1 5 59: 5 70:1 5

Nea lR

. Gros s &Co

.

202-234-443 3 71: 6 75: 3 76:1 0

77: 3 80:1 6 81: 9 81:18,22,2 282: 3 87:2 094:1 6 118:1 9 124: 2 145:1 0149:1 1 151:5,13,1 4154: 7 164:2, 3 exhibit s 3: 8 6:13,2 1 7:1 1 13:15,1 9 36:1 5 81:1 4 existenc e95:1 6 105:2 0 exist s 125:1 2 expec t 97:1,1 2 129:1,5, 7 170: 7 expecte d58:1 4 expectin g 121:2 1 133:1 3 experienc e17:7,2 1 18:1, 3 39:2 073: 9 76:1,1 492: 1 93:1 298: 2128:2 2 130: 3 136:2 2 137: 3 147: 4 experience d20: 9 75:2 1 98: 6 exper t 19:2 020: 2 20:2 221:2,1 7 156:2,8,1 0 explai n52:1 1 129:1 2148:1 8 166: 8 explanatio n128:1 6 expos e45: 2 expres s 1: 8 2: 9 4: 4 4:1 7 8:1 3 9: 6 10:1 411:2 1 12:2 1 21:2 1 24: 225:1 5 31:2 238:9,1 6 40:1 6 43:2 049:1 4 55:1 056:1 3 58: 1 67:1 1 72:2 1 74: 7 80:1 487:1 8 90: 5 90:6,2 099:2 2 102:17,1 8 103: 7 104: 6 105:2 0

Inc , Pag e18 1

106:2 1 114:18,1 9 119:1 4120:1 0 140: 1 142:1 0 144:1 1 157: 5 165: 8 expresse d84:2 2 Express' s 85:2 1 89:2 1 90: 492: 7 extensiv e9:1 7 10:1 7 18: 8 extensivel y6: 8 exten t 62: 287:1 1 95:1 4 externall y10:1 0 extr a175:5, 6 ey e134: 8 eye s 133: 2 e-l-t5: 5 e-mai l111:1 0

F5: 5 7: 2 FA A1: 6 2:4,2 24: 5 4: 9 7:2 1 17:3,4, 8 43:2 290:1 9 157: 7 160: 6 FAA' s 18:1 8 118:1 9 FAA-2009-072 1 1: 9 facilitie s 23: 272:2 1 73:2 0 facility23:21,2 2 109:11,1 2119:1 4 120:9,1 2121: 1 124: 4 fac t 28:1 8 36: 8 66: 8 75:1 7 90:2 0 94:1 3 95:1 096: 2 116: 4117: 6 122:2 1 123: 1 125:1 5 133: 8 136:2 1 146: 7 155:1 3 156: 4 163: 5 164:7,1 4 165:1 8 facto r 84:1 7 94:1 0Pag e18 2

95:12,2 2 factor s 61: 466:1 6 95:1 7 96:1 6 fact s 12:2 092: 9 114:2 2160:2 2 161: 1 Fahrenhei t

53: 7 fai l148: 2 fai r 84: 3 fairl y37: 7 fairnes s 33:1 8 fal l68:2 2 familia r 5:1 260: 9 87: 8 127:1 1 152:1 3 160: 8 161: 6 familiarit y73:1 8 far6:2 27:1 465:1 7 108:1 3 111: 7 133:1 2149:2 0 158: 6 fathe r 102: 3 fax2:6,ll,1 6 Februar y173:1,1 7 173:2 0174:3,1 5 Federa l1: 8 2: 9 4: 4 4:178:1 211:2 1 12:2 017:1,3,1 0 18:5,6,17,2 219: 1 21:2 1 31:2238: 9 38:1 6 39:1143:1 9 55: 9 56:1 3 58: 1 67:1 072:2 1 74: 7 80:1 485:2 1 87:1 8 90:5,2 099:2 1 102:1 7 103: 6 104: 6 106:2 1 153:2 1 157: 5 164: 7 165: 7 166:1 3 FedE x7:1 7 10:1 3 22:1 1 23:2 1 24: 2 25:1 5 33:18,1 8 39: 3 40:15,2 0 41:3,14,2 244:1 6 51: 5 64:16,1 7 65: 1 66:3, 5 67: 9 73:18,2 074:19,2 0

75: 5 84:2 289:2 1 90: 5 92: 7 96:2 0 102:1 8 105:2 0 113:1 0114:18,1 9 119:1 4120:9,1 2 124:2 0125:3,6, 9 125:1 2126:1 3 127: 1 131:17,2 2 132:1 7 133: 1 134: 7 135:7, 9 136:4,1 1 138:1 7 139:1 9 140: 1 142:9,1 0143:1 0 143:1 4150:1 8 172:1 4 FedEx' s 40:1 2 64:2 1 90: 4138:2 2 156: 4 feede r 118: 7 132:1 9 feeder s 132:1 5 fee t 98:2, 3 Felt s 2: 8 4:15,1 6 5:5,1 28:2 09:1, 4 12: 9 13: 7 14:2 0 20:4, 6 37:1 3 42: 6 45:14,1 5 46:2 2 48:11,1 250: 5 51: 9 54: 3 56: 1 57:1 1 59: 1 70:1, 8 70:2 271: 1 72:4, 7 72:9,1 1 81:1 7 82:5,1 1 83:11,1 3 85:2 086:15,1 7 87:16,1991:1 7 92:2 093: 494:2, 8 96: 6 99:20,2 1 100:3,6,11,1 7 102:8,9,12,1 4 118:1 1 126:1 6 139:1 0140:4,1 5 141:1 3 151:8, 9 153:1 7 170:16,2 2 171:6,1 2172:1,2 2 173:10,16,2 2 174:1 4175: 3 fiberboard11:1 6

field55: 1 80:2 1 110:1 5 164:1 1 fifteen14:2 1 figure24:2 039:1 7 48:1 5 73: 2 file7: 6 filing 105: 4 final123:1 4152:2 1 164:1 2165:1 1 find81: 7 96:7, 8 findings 66:1 0 fine5:1 9 120: 6 173:1 1 fined85: 8 finished98:2 0 140:1 4 fire103:1 1 firefighting 53: 5 first 14: 415:16,2 2 16: 452:1 5 61:2 2 72:1 7 81:1 082: 8 82:1 3 95: 9 96:1 7 97: 9 101:13,1 7 119: 7 124:1 9 130: 8 141:2 1 142: 2151:2 0 152: 6 154:1 3 163: 7 166: 9 173: 2 fits 69:1 5 five17:1 7 19:1 6 53: 5 66:2,1 1 68:1 6 98: 2130:1 0 155:1 8 161:1 3 fiag 130:2,4,1 4 131: 7 174:1 8 flammability53: 1 flammable34:1 7 53:4,8,1 462: 9 80: 7 136:7,1 3 137: 8 flash53:6,1 2 flew7:1 9 flight 25:1,5,20,2 1 27:2 1 109: 4118: 9 133:1 4 flights 24:1 5 118: 7 Floo r 2: 9 4:1 9 fluid96:8,1 1 flushing 155: 9 fly29: 9 focu s 80:1 5 91:1 1 folk s 59:2 297: 6 follo w82: 5 Followin g 35:1 2 FOLLOW S 16: 1 101:1 4141:2 2 foot-thic k

162:1 9 forma l12:1 8 forma t 108: 4 formul a66:1 9 formulatin g 169:1 3 fort h5:1 6 61: 5 67: 472:1 6 90:1 6 104:1 8 105: 5 109: 7 111: 6 118: 7 121:1 2126:1 5 128:1 1 137:1 9 171: 7 fortunatel y96: 3 Forty-eigh t

62:2 0 foun d8:1 432: 3 56:2 2157: 5 foundatio n156: 1 fou r 38:3, 6 41:3,1 5 68:875:1 2111:1 5 113:1 7 Fran k 5: 5 frankl y150: 1 freigh t 117:12,1 7 117:1 8 121:1 7 123:2 2 Frida y172:2 1 174:1 3 fron t 36:1 5 145: 9 fudg e75: 4 full16:3, 5 81:1 0 82:1 3 96:1 7 97: 9 101:16,1 8 142: 1 full y14:1 2129: 8 functio n110: 2 113:7,9,2 2114: 2 138: 9 function s 139: 5 furthe r 12: 1 31: 7 31:1935:15,1 8 46: 9 53:1 6 72: 2 92:2 1 94: 3 98:1 8 136:1 8 139: 7 140:4,1 2162: 2 169:1 0171: 1 futur e148: 8 150: 5 150:1 1 G4: l103: 4 gathe r 168: 4 gaug e73:1 7 ge l50:2 0 genera l53:2,2 1 72:2 2137:1 6 generatin g 126: 2 getting45: 3 73:1 6 84: 3 give5:15,1 7 12:1 9 52:8,9,2 053:2 1 73: 1 129:1 3 130: 5 136:1 8 146: 8 151: 5 156:2 0 171: 7 give n13: 221: 5 38:2 260: 6 67:1 2 75: 2106: 5 123: 2 129:1 3 142:2 0 170: 9 give s 57: 1 113:1 4 givin g 137: 2 globa l104: 4157: 6 157:1 5 go4: 3 6:1 7 10:1 6 13:1 5 14:1 8 15: 4 15:11,1232: 4 34: 8 42:2 259:1 5 59:17,1 9 61:3,1 7 65:7,1 8 77:1 2 78: 8 82:2 283:2 0 89:1 490:1 6 107: 1 108: 9 109:1 4 110:8,1 0116: 3 119:2 2121: 4 123: 4132:1 4 

### I

Nea lR

. Gros s &Co

.

202-234-443 3 I n cPag e18 3

133:1 7 141:5, 9 156:1 1 158: 5 162:11,2 1 163:1 9 164:1 9 goes5:1 3 61:1 9 72:1 5 87: 3 111:2 0 129:1 1 132:5, 6 151: 1 155:1 1 156: 5 161:1 8 goin g 6: 27: 3 11:1 4 12: 8 14:7,8, 8 15: 9 22: 6 39:1 7 48:3, 5 49:1661:1 477:1 1 80:1 5 84:2 085:2 2 87: 6 93: 297:1 9 98:2 2101:2, 5 119:1 2125: 5 136:12,15,1 9 141: 2148:1,6, 7 148:1 0150:2 2 151:5, 6 155:2 2 160:1 2162:1 6 164:2,19,2 0166: 3 166:6,8, 8 171:1 5 good4:1 5 11:1 9 72:1 273:1 484:1 3 94:1 0102: 6 153:2 0 good s 9:10,1 5 10: 9 11:6,1126:4,1 6 30: 5 89:2 290:2 1 103:12,19,2 0 104:1,3,9,13,1 5 104:2 2105:7,1 4 105:1 7 106:2,9,1 2 106:1 4107:19,2 2 108:12,14,16,2 2 110:1 6 111:2 2 112:1 7 113:1 2 114:1 9 115:5,1 8 115:20,2 1 116:1 6 116:18,2 1 117:1, 1 117:15,2 2118:1, 2 118:5, 8 121:2,4, 6 121:2 0122:13,14 125:16,1 8 126:7, 8 127:1 6 129: 9 130:2 0131:10,1 6

133:1 3 134:1 8 135: 6 136:1 4 138:2, 3 139:1 6 142:1 7 152:1 4 154: 6 159:1 2 GOODWI N1:2 1 4:3,14,2 25:3, 7 7:1,1 3 8:2 09: 3 12: 6 13: 6 14: 6 15:1 5 16:2,8,1 2 20:4,2 1 21:5,9,1 2 21:1 5 37:1442: 7 42:1 6 45:14,1 6 47:148:11,1 9 50: 6 51:1 054: 4 56: 257:1 259: 2 70:4, 7 71: 3 72:3, 6 72: 8 81:13,1 9 82: 7 85:1 8 86: 5 87: 6 91:1 6 94: 4 94:1 5 98:19,2 2 99:5,7,11,15,2 0 100:1,4,10,15,1 8 101:4,7,15,2 1 102:3,8,1 1 115: 2 126:1 8 139: 8 140:13,1 6 141:1, 9 141:1 5 142: 1 147:1 5 148:1 3 150:2 2151:11,1 9 153:5,11,1 9 154:12,15,19,2 2 156:11,16,1 8 157:1 8 158:7,1 6 159:2,6 160:1 5 161:2,17,2 1 162: 3 162:1 7 166:1 1 169:9,1 1 170:1 5 170:17,2 0171:2, 4 171:6,1 4172:3, 8 172:11,17,2 1 173:8,15,2 0 174:1 1 175:4, 9 gotte n89:1 7 Governmen t

15:1 7 15:2 220: 9 99:1 8 gravit y62: 295:1 4

grea t 5: 7 171:2 2 greatl y12:2 1 grocer y79:2 296: 8 96: 9 groun d30:1 5 36: 7 78:13,16,18,2 2 88:8,1 1 98:3, 7 137:14,1 8 170: 4 grou p 53:8,10,1 3 62: 9 67:11,1 6 71:1996:1 2 104:10,11,1 2 105:8,12,2 1 106: 9 gues s 48:12,1 5 73:1 491: 3 guesstimat e137: 3 guidanc e54:2 2 60:10,14,19,2 2 61:6,1 3 62:1 2 66: 6 95:4,6,1 0 guidelin e87:2 1 guideline s 84:1 1 guy s 131: 6 H Hack s 4:1 8 103: 4 halfwa y95: 296:1 7 hal l140:2 2 han d24:1 7 32:1 4 32:1 6 44:2 1 46:1 2 47:1 7 71:1 476: 6 79:2,1 9 80:1,4, 9 96: 7 101: 9 132:1 2 141:1 7 160: 5 166:8,1 6 hande d152: 2 154: 2 handin g 147:19,2 0 handl e9: 7 106: 4 108:1 5 114:2 0 handle d136: 1 139: 6 handle r 108: 6 114: 5 135: 4 handler s 122:2 0 138: 5 handlin g 9:1 9 10: 8

112: 4116: 9 122:2 2 hand-scanne d 132: 8 hand-sortin g 133:2 1 happene d96: 3 124:2 2 happenin g 164:2 2 happen s 124: 5 har m62:2 1 94:1 9 95:1 3 harmonizatio n 154: 5 harmoniz e148:2 1 has t 126: 5 hau l107:1 7 ha z136: 5 hazar d34:15,1 8 52:2 1 107:2 1 108:17,1 8 134:1 7 146:3,2 1 150:2 1 167: 6 168:1 7 hazardou s 7:2 1 9:1 1 11:2 212:1 1 17:12,2 218:3, 9 18:1 419:6,10,2 0 20: 3 23:5, 8 25:2 2 26:1 227:2,7,1 9 28:1 429: 7 32: 6 52:1 8 54:2 1 55:1 7 57: 5 63: 8 96:1 1 97:1 4134:9,11,1 3 137:1 2142:1 7 146:1 7 165: 6 166:2 1 167: 2 168:7,1 8 hazard s 111: 1 hazma t 28: 8 30: 3 31:1 094:1 1 97: 2 129:1 7 131: 4 137: 9 138:1 6 headquarter s 60: 2 102:2 2 head s 133:1 2 hear5:1 08: 410:1 5 11:1 4 159: 3 161:2 2 hear d165:1 5 hearin g 1:5,1 5 5: 8 6: 5 8: 8 12: 7 13:14,2 0 14:1 1 99: 3 140:2 0 170:1 9 175:1 3 hearing s 1: 2 167:2 1 hel d122: 4 hel p 46: 9 54:1 8 55:1 057: 3 113: 6 130:1 8 162:1 5 helpin g 55: 1 help s 53: 7 110: 1 he y138: 1 He'1121:1 7 hidde n108:1 1 111: 1 highe r 73: 5 91:2 0 92: 3 highlighte d166:1 6 highly-automate d 122:1 9 Highwa y17:1 0 18:5,1 7 19: 1 HIM S 52:2 2 hire d17: 4 histor y64:18,2 2 65:1,2 069:1 9 92: 7 H M88:1 3 165:1 5 165:1 8 166:1 4 167:1 0 HM-215 K

12:1 5 hol d42:1 6 45: 2 154:1 3 holdin g 76:1 9 holiday s 171:1 7 hom e6: 1 HO N1:2 1 Honor4:1 6 8:1 9 9:2,1 1 11:3,1 3 12:3,1 013: 3 20: 1 20: 6 21: 7 37:1 1 42: 445:1 246:2 0

Nea lR

. Gros s &Co. , In c

202-234-443 348:9,1 3 50: 3 51: 7

54: 1 55:2 1 57: 9 58:2169:2 1 71: 1 71:1 272: 5 81:1 8 82: 6 85:1 7 87: 1 91: 8 99:2 1 100: 3 102:1 0114:2 1 140:5,1 5 141:1 4 148: 1 149:1 8 150:1 2151:1 0 153:1 8 154:1 6 155:16,2 1 157: 2 160:1 1 161:1 5 1 162:1 6 166:3,1 0 170:16,2 2171:1 3 hop e75: 4130: 6 Hopefull y162:1 7 hotlin e105: 7 hou r 10:1 7 100:1 4 109:1 8 112:1 6 hour s 124:15,2 1 Hous e51:2 252: 2 househol d88:2 2 hu b 109:1 2120:1 1 121:1 1 124: 9 hundre d19:1 6 74:1 3 hundredt h128:2 2 hurdl e89: 2 hygien e103:1 0 hyphe n81:2 1 I lAC O 159:2 0 ICA O 153:3,5,1 5 ic e115:7, 8 136:1 5 I D 13:9,10,11,1 2 ide a52: 9 identica l6:1 4 identifiabl e152:1 1 identificatio n 36:1 7 37:12,15,1 9 38:142:5,8,12,2 0 45:13,17,2146:2 1 47:2,6,1 048:1 0 48:2 049:3, 7 50: 4 50:7,11,1 5 51: 8 51:11,15,1954: 2

54:5,9,1 3 55:2 2 56:3,7,1 1 57:1 0 57:13,1 7 58:2 2 59:3, 7 60:1 3 65: 8 69:2 270:6,1 9 71:4,8,2 1 138:1 5 151:1 6 154: 9 identifie d3: 8 34: 6 43: 471:1 8 117:1 5 126: 7 132:1 3 identifie r 43:2 1 129:1 7 identifie s 46:1 1 49:1 1 50:1 9 65:1 5 identif y4: 6 34:1 9 43:2 046: 9 50:1 7 53: 7 55: 1 identifyin g 55:1 6 ID G115:9,1 0 126: 9 ignorin g 69:1 8 immediat e59:1 7 immediatel y43:1 0 44:1 8 144: 5 implemen t

9:2 1 importan t

116: 6 167:1 2 imprope r

68:1,3, 5 68: 6 improperl y8: 2 32- 7 130- 7 118: 2121:6,2 0 122:1 3 131: 9 inadequat e150:2 0 inappropriatel y 131:2, 4 inboun d24:1 4 118: 6 120:15,1 6 122: 3 124:1 5 133:1 4 inc h35:1 1 129:1 4 inche s 44:1 3 163: 9 inciden t 35:1 480: 6 91: 7 105: 1 109: 5 143:1 9 145:1, 3 148: 5 149:4, 5

151: 7 156:2 1 incident s 9:2 0 105: 5 112:1 8 includ e19: 9 53:2 0 55: 6 65: 3 108:1 1 include d55: 3 include s 8:1 6 103: 9 128:1 0 includin g 9:1 8 11:2 1 135:1 5 149: 7 incomplet e113: 2 incorporate d 146:2 1 incorrec t 63:2 1 increasin g 152: 8 inde x109: 3 indicat e26:1 2 29:1 8 56:2 1 66: 9 indicate d25:2 2 27: 6 29:2 035:2, 3 36: 6 50:2 253: 1 58:1 0160:2 0 indicate s 28: 4 29:1 3 51: 5 134: 9 168:1 7 indicatin g 124: 8 indicatio n26: 3 27:1 5 52:2 053: 2 53: 3 79:1 7 92:1 3 108-1 3 131- 9 134-1 0160-1 9 1 ^^ Tt L\ JXv/V/ilj ' 170:1 0 indication s 28:1 3 168:1 8 indicato r 134:1 3 134:1 6 indici a168:12,1 2 individua l36:1 1 93:1 6 125:1 9 individuall y93:1 2 individual s 18:1 2 39:1 044: 4106: 4 106:1 3 industria l103:1 0 industr y18:2,1 5 136:1 2140:2,3, 8 167:1 6 infor m73:2 1 informa l54:14,1 7 informatio n5:1 8 5:2 213: 7 20:1 5 23: 424:12,14,1 6 25:5,14,19,2 2 26:10,2 1 38:1 7 46: 5 52:1 6 53:1 6 53:19,20,2 255:1 2 57: 258: 8 63:2 1 91: 1 110: 3 111: 5 111:8,1 8 118:4,2 1 118:2 2126: 1 informe d96:1 9 informin g 11: 8 infrastructur e9:1 8 10:1 3 ingredient s 52:1 6 initia l10:1 7 30:1 4 110: 5 124:1 9 174:1 2 initiall y29: 5 40:2 1 76:1 5 initiate d8:1 6 inne r 32:18,2 233: 9 34: 1 79:14,1 6 inpu t 122:2 1 123: 3 insid e29:7,2 1 33:1 3 79:1 3 inspec t 41:1 8 84: 1 116: 3 135:17,2 1 135:2 2167:1 3 inspecte d22:1 7 33: 242: 1 inspectin g 116: 7 inspectio n10:2 0 18:1 1 23:7,1 0 24:6, 7 31:8,1 9 73:1 1 79: 3 106:1 4 106:1 5 107: 9 115:20,2 2116:1 2 166:20,2 2 inspection s 22:4,1 7 23:1,1 6 72:2 0 73: 7 74:1 7 Pag e18 4

instanc e84:2 2 109: 3 113: 1 instance s 149: 7 Institut e18:2 0 institute d83:1 8 instruc t 14: 9 170:1 8 instructio n140:1 8 instruction s 153:1 0 instructo r

104: 1 instructor s 104: 3 intac t 79:1 3 94: 9 integrato r

74:2 1 integrator s 93:1 3 intende d88:2 1 interac t 104:1 9 interactiv e108: 8 110: 7 interchangeabl y 90: 6 intereste d135:8, 9 interfac e106: 7 \ 110:21113:1 3 \ interfacin g 110:1 5 \ interfer e94:2 0\ interjec t 119:1 2\ internationa l| 148:2 2153: 8 \ 159:1 8 167:5, 5 \ Interne t 5:1 3 13:2 2] inter p 55:3,1 9 interpretatio n 54:1 5 55:1 4f 105:1 1 1 interpretation s | 54:1 8 j investigatio n8: 1 8:15,1635:14,1 5 36:2137: 446: 8 \ 52:4,7,1 456:1 2\ 56:1 6 57: 3 64:1 7 64:2 073:1178:1 5 85: 5 1 investigation s 19: 9 1 19:1 3 22:1 423:1 6 \ IV. l investigativ e55: 4 j Nea lR

. Gros s &Co

.

202-234-443 3 Inc ,56:1659:11,1 7

65:1 485:1 1 investigato r

17:1 1 involv e122:2 0 involve d122:1 8 143:2 2165: 5 involve s 7:1 6 involvin g 10:2 1 in-dept h107: 4 In-hous e142:1 9 irrelevan t

87: 2 114:2 2148:1 2 149:20,2 2 issu e13: 248:1 3 81:1 282:1 8 83:1 8 148: 6 150:1 6 152:1 7 issue d85:1 3 86:1 9 164:1 2 issue s 6: 6 7:1 0 14:1 3 20:2 054:1 9 55: 286:7,1 2 87:1 4 ite m11:13,1 9 46:1876:1879:1 9 79:2 1 86: 3 128:1 9 item s 79:1 281:2, 3 105:1 8 136:20,2 2 it' d174:1 5 it'l l39:1 9 52: 8 126:1 0 I-C-A- O 153: 6

Januar y17: 4 18: 7 74: 3 153:1 5 159:19,2 2 171:1 9 171:2 1 174:1 3 jo b10:1 5 26: 7 103: 6 109:2 0 110:1,2,1 2 113: 6 113:7,9,2 2 116: 2 116: 9 121:1 5

- 130: 5 138: 9 165:1 2 Joh n32: 1 judg e 1:2 2 4:3,1 4 4:2 2 5:3, 7 7:1,1 3 8:2 0 9: 3 12: 6 13: 6 14: 6 15:1 5 16:2,8,1 2 20:4,2 1 21:5,9,12,1 5 37:1 4 42:7,1 6 45:14,1647: 1 48:11,1 9 50: 6 51:1 0 52:1 2 54: 4 56: 2 57:1 2 59: 2 70:4, 7 71: 3 72:3, 6 72: 8 81:13,1 9 82: 7 85:1 8 86: 5 87: 6 91:1 6 94: 4 94:1 5 98:19,2 2 99:5,7,11,15,2 0 100:1,4,10,15,1 8 101:4,7,15,2 1 102:3,8,1 1 115: 2 126:1 8 139: 8 140:13,1 6 141:1, 9 141:1 5 142: 1 147:1 5 148:1 3 150:2 2 151:11,1 9 153:5,11,1 9 154:12,15,19,2 2 156:11,16,1 8 157:1 8 158:7,1 6 159:2, 6 160:1 5 161:2,17,2 1 162: 3 162:1 7 166:1 1 169:9,1 1 170:1 5 170:17,2 0 171:2, 4 171:6,1 4 172:3, 8 172:11,17,2 1 173:8,15,2 0 174:1 1 175:4, 9 judgmen t 67: 2 judicia l70:1 0 163: 4 jum p 72:1 4 justifie d95:1 8 K kee p 12: 8 13:1 7 101:2, 5 108:2 0 Kenn y23:1 1 28:2 1 kep t 54:1 5 ke y52:1 2 kin d52:2 0 53:1 0 62:1 3 74:9,1 0 75: 1 111: 6 173:1 1 kne w36:10,1 0 know5:1 5 9:1 3 11:1 5 14:1948:1 5 70:1 473:2 074:1 8 75:1,9,1 5 76:8,1 0 77: 5 78:9,10,1 2 79: 480:10,1 8 81: 9 83:14,1 5 84:4,4,1 5 85:1 5 86:11,1 8 87:1 1 88:1 089:2 290:2 0 92:8,15,1 7 93: 5 98:1 0113:1 9 114:1 7 127:7,1 3 132:1 4137:1 3 139:12,2 2141: 4 143:2 1 144:5, 9 149: 8 153:1 3 155:11,1 2157:1 4 160:1 6 161:1 0 162:1 3 165:2 1 171:1 8 174:17,2 1 knowin g 48:1 7 knowledg e80:1 1 108:1 2143: 3 162: 9 167:2 1 168:6, 6 know n33:1 9 80: 4 80: 7 135: 5 Kyle2:2 1 4:1 2 labe l35:4, 9 39:7,1 2 41: 444: 9 45:2,1 0 123: 7 133: 3 168:1 7 labele d108:15,2 1 115:1 7 133:1 0 labelin g 11:1 0 20:1 3 28:1 2 152:1 0 label s 29: 1 43:1 7 78: 1 82:1 9 83:1, 4 83:10,1 6 97: 9 108:1 8 145:1 3 159:1 2 lai d156: 1 landin g 26:1 9 larg e74:1 9 93:1 2 120:1 4 larges t 9: 6 120:1 2 Lastl y97:1 6 lat e114:1 3 la w1:2286: 7 151: 7 Lawrenc e2:1 3 4:2021:11,1 2 layman' s 38:1 8 lea k 95:1 9 leakag e79:1 7 leake r 109: 5 leakin g 79: 5 94: 8 lear n105:1 6 108: 9 109: 1 leav e15:1 026: 4 lef t 44:1 8 119:1 0 left-han d40: 8 51: 4 lega l59:21,2 2 Leibowit z174:1 7 lette r 56:12,1 5 57:2 258:2 080:1 6 81: 3 85: 5 96:1 5 147:19,2 1 148: 2 148:18,1 9 152: 2 letterin g 11:1 5 let's4: 3 15:1 269: 2 76:2 277:1 279: 1 80:12,1 481: 5 89:2 099: 8 100: 7 100:2 1 112: 2 114:1 6 120: 8 132: 4141:5, 9 154:1 2156:11,2 2 157:1 8 164: 4 leve l49:11,1 2 59:2 1 105: 6 136:1 4145: 5 lifte d144:1 6 ligh t 36:1 6 lighte r 96:8,1 1 Pag e18 5

like s 173: 9 | limi t 148:1 1 limitation s 162:1 0 limite d21: 8 89: 7 Lin d2: 44:1 0 lin e13:1 039:1 4 107:1 7 157:2 1 158: 1 liqui d34:1 7 62:1 0 136:1 0137: 8 liquid s 53: 480: 8 136: 7 lis t 10:2 1 116: 2 liste d92:1 9 literall y60:1 8 123: 7 129:1 4 liter s 161:1 3 littl e30: 7 44:1 3 73: 5 75: 7 78: 9 143:2 0 Littlejoh n3: 5 58: 9 141:14,1 9 142:4, 7 148:1 7 152: 1 153:1 3 154: 1 155:2 0156: 2 157: 9 158:14,2 0 169:1 7 LL C 22:1 8 loa d39:1 5 44:2 2 45: 476:4,2 0 115:1 1 117:1 8 loade d28: 6 41:1 9 45: 3 116:1 7 117: 4 117:7,12,1 6 118: 3 118:1 0122: 6 143:1 3 loade r 76:1 9 loader s 76: 4 loadin g 39:1 1 109: 2 lobb y14:1 8 locate d4:1 8 24:1, 3 | 40: 8 44:1 0 locatio n28: 6 44: 8 83:2, 8 102:2 0 113:10,1 7 121: 3 124:1 7 126:1 5 *emti,MAJim i WJ^Ul«a»H»»W««»WBM*k4

- SmJAiOtmlMSUiMmil ^ Nea lR

. Gros s &Co

.

202-234-443 3 I n c127: 3 139:13,1 6

144:2 0147:1 2 location s 114: 7 120:1 4133:2 2 logi c 75:2 2 logica l75:1 6 logicall y75:1 9 LO I56:20,2 1 57: 7 80:1 3 Lomazo w2:2 1 4:1 2 long6:13,1 417: 2 86: 6 100: 5 103:1 3 138:1 3 142:1 3 163:1 5 172: 5 173: 6 longe r 17:2 0 144:1 9 look39:1643:15,1 8 44: 462: 1 66: 8 69: 270:1 6 74:1 1 83:3, 9 91: 7 104:1 6 110:2 2 112:2 1 138:1 0 144:1 5 145:1 0 147:2 0150:1 4 looke d112:1 1 136:1 0 lookin g 30:10,1 2 31:2140:1841: 7 61:12,1470:1 2 74: 277:1 6 84:1 0 92: 6 119:5,1 6 124:1, 1 129: 3 163: 7 165:2 1 look s 111:1 6 lot 23:1 3 39:1 8 44:2 1 53:1 9 54:1 8 75:2 1 77:1 1 138:2 0 luc k 94:1 0 lunc h100: 8 141: 3 l-e-i-n21:1 4 L-i-t-t-1-e-j-o-h- n 142: 4 M machin e76:11,1 3

76:1 9 magi c 6: 3 magnetize d146:1 4 mai n53: 3 mainfram e111: 8 125:1 1 majorit y137: 4 makin g 5:2 0 168:2 0170:1 1 manage r 23:1 1 32: 1 80:2 1 103: 8 103:16,1 8 144:2, 3 144: 3 manager s 35:2 1 58: 8 104: 3 mandator y153:1 4 manifes t 118: 5 121:1 9 122:1,7, 9 133:1 4 manifestin g 11: 1 116:1 4 manual s 9:2 2 10:2 2 manufacture r 35:19,2 236: 3 51:2 1 63: 8 Marc h166:1 4 mark6:1 6 129:1 5 129:1 6 142: 3 145: 8 146:2 2 147: 5 148:2 1 150:1 7 153:2,1 4 157: 3 158:2 0 159:5,1 5 163:8,1 0 163:11,1 4169:1 9 170:2,4, 7 marke d8: 226: 9 28:2 229: 8 32: 7 32:1537:1842:1 1 45:2 047: 5 49: 2 50:1 051:1 454: 8 56: 6 57:1 6 59: 6 71: 7 77: 5 78:1 4 81:2 088:7, 8 108:15,2 1 115:1 6 129: 5 131:1 1 133:1 0137:2 1

151:1 5 154: 8 marke r 6: 3 markin g 6:1 3 8: 4 11:1020:1 3 29: 3 29:4,5,6,12,19,1 9 30:10,15,2 231:1 0 33:1 235:7, 9 44: 6 44:8,11,1 9 64:1 3 77:7,1 5 78:2,1 1 78:2 1 97:1 8 98:1 4 131: 7 134:1 6 135: 1 137:10,1 0 137:1 3 151:12,1 9 152:1 0162:10,1 2 163: 6 164:2 0 marking s 26:1 0 28:1 268: 6 77:1 9 77:2 283:4,1 0 108:1 9 130:1 8 167:1 7 168:1 8 mark s 145:16,1 9 Marylan d7:1 7 mas s 122:2 2 maste r 93:14,2 1 matc h25: 9 materia l7:2 1 12: 2 17:13,2 218: 3 19:10,2 026:1 3 28:4,1 3 29: 7 30: 8 33: 7 34:9,1 2 35:19,2 047:1 5 50:1 7 51:20,2 2 52:3,6,10,2 1 53: 9 53:14,1 7 55:1 7 57: 5 62:3,1 5 63: 8 79: 296:1 297:1 4 109: 2134:10,14 142:1 7 146:2,1 5 166:2 1 168:7,1 9 material s 9:1 1 12: 1 12:1 1 18:9,1 4 19: 7 20: 3 23:5, 8 26:1, 9 27:3,7,1 9 28:1 432: 6 36: 7 54:2 1 137:1 2 149: 2165: 7 166:2 0167: 2

mathematica l 66:1 9 matri x61:2 065: 7 67: 5 83:2 1 88:1 0 123: 6 matte r 1:6,1 4 72:1 5 105:1 5 141: 7 143: 1 156:1 4168:2 2 matter s 165: 7 Matthew s 13:2 1 mea n22:2 1 48:1 3 73: 1 79:2 080: 4 85: 8 91: 5 100:1 8 100:2 2149: 8 154:2 2171: 9 meanin g 90: 7 mean s 33:4, 6 48: 7 117:1 1 146: 1 150:2 0156: 7 166:2 2172:1 1 measure s 53: 5 58:1 7 150:7,1 0 mechanism s 122:1 7 Medfor d22:5,8,1 0 23:1 9 24:3, 427: 1 40: 441: 243:5,2 1 124:1 6 mee t 29:2 1 52:2 1 62:1 089:6, 9 146:2, 8 meeting s 168:1, 3 meet s 29:15,1 6 88:1 9 89:1 8 Memphis2:1 04:1 8 41: 1 103: 5 120: 8 120:8,1 1 121:1,1 0 124: 3 132: 6 142:1 1 mentio n7: 458: 7 77: 480:1 9 81: 5 81:1 084: 5 93: 6 110:1 1 mentione d12:1 8 23:1 8 72:1 8 78:1 0 

### I Pag e18 6 80:17,2 081: 3 83:2 085: 7 87:2 1 92: 8 104:8,1 0 105:1 9 113: 8 122:1 6 138: 4 mercur y146:1 4 merel y7: 7 164:1 5 message s 111:1 5 me t 129: 9 metalli c 146:1 4 methodolog y6:1 3 Mexica n157:1 2 MF R43:2 0 MFR A43:1 9 migratin g 40:1 3 millio n9:9, 9 million s 123: 2 min d75: 2112: 6 Min e158: 9 minima l78:1 8 minimu m40:1 9 41:1 3 113:1 1 117: 7 minut e14:2 215:1 3 miscellaneou s 103: 9 misse s 138:1 4 mitigatin g 63:1 7 84:1 7 94:1 095:1 2 96:1 5 mm32:1 6 mod e19: 7 21: 4 29:1 6 mode l139:1,4,1 9 moderat e62:1 4 mode s 19:1 5 modif y164:1 0 module s 108:10,1 0 momen t 77: 1 104: 8 110:1 2113: 8 169: 7 Monda y1:1 2 month s 155: 6 172:1 3 mornin g 4:1 5 72:1 2143:2 1 150:1 3 I

f

Bfrnmmsgmimm

m Nea l R . Gros s & Co. , In c 202-234-443 3Pag e 18 7

Morri s 2: 3 4:8, 8 5:'l 26:9,19,2 07: 3 7:1 412: 3 14: 3 15:5,15,17 16: 9 16:1 420:1,2 1 21:1,1937:11,2 1 42:4,14,1 8 45:1 2 46:1,2 047: 8 48: 9 49: 5 50:3,1 3 51: 7 51:1754:1,1 1 55-2 1 56- 9 57- 9 57:1 9 58:2 1 59: 9 69:2 1 70:2,5,1 4 71:10,1 3 72:2,1 8 75: 6 80:1 8 81:2 0 85:1 6 87:191: 8 94:5,7,1 7 98:1 8 98:2199:10,17,1 8 101:2, 5 114:2 1 126:18,19,2 1 139: 7 140:7,1 1 148: 1 149:1 8 151:2,1 8 153: 7 154:16,2 0155:2 1 156:1 7 157:1 9 158:3,5,1 0160:1 1 160:1 8 161:1 4 162:4,7,11,2 2 163:1,2 0164: 1 166:2,6,1 2167: 8 167: 9 169:7,1 0 171:3,5,14,2 0 172:4,10,15,18,1 9 173:3,3,6,10,1 8 173:1 9 174:2,4, 9 175:2, 7 Morris' s 21:1 7 155:1 2 Moto r 17: 9 18: 5 Mountai n4: 9 mounte d45: 1 mout h74:1 4 move44:1 6 78:1 2 78:2 287:1 6 89:2 0 91:2,10,10,13,1 5 171: 9 move d31:5,1 3 movemen t 48: 8 move s 90:2 0 114:1 8 137:1 6 movin g 134: 1 MSD S 160: 6 multipl e42: 1 93:1 4 multipliciou s 69: 4 69:7, 9 multi-staf

f 10:2 0 N N3:l,14: l101:1 1 name4:1 6 5:1,1 6 16:3,4, 5 21:1 0 28: 5 30: 9 71:1 4 101:16,17,1 8 142:2, 2 Nation s 152:15,1 8 152:2 0 natur e11:1 213:2, 5 62: 1 95:1 3 157: 3 165:1 2 Nea l101:1 9 nea r 37: 2 necessaril y158:1 3 nee d15: 6 158:1 3 160: 2161:2 2 174:2 2 need s 132:1 4 negativ e27:17,1 8 networ k 119:1 4 120:1 0 neve r 80: 489:1 6 new4:1 3 83:1 7 111: 5 153:1 4 158:2 0159: 5 174: 7 New s 111:3,5,12,1 6 138:4,6 Nexiu m32:1 4 46:1 247:1 6 50:2 0 79:2,1 9 80: 1 nin e81:2 1 146: 3 nois e5:1 0 no n145: 3 non-accessibl e 117:1 1 non-D G117:1 0

non-regulate d 117:2 1 noo n14:2 2100: 8 NOPI C 27:1 3 norma l33: 3 40:1 1 56:1 459:1 6 84:1 9 117:10,17,17,2 1 121: 9 138: 8 normall y12: 4 14-2 01 5- 470- 9 84:1 8 Northeas t

16:1 9 Northwes t

4: 9 not e77: 495:1 0 116: 6 note d28:2 1 33: 1 77:2 081: 2149: 3 151: 3 155:1,1 3 note s 72:1 5 92:2 2 161: 3 notic e12:16,1 7 70:1 0154: 3 163: 4 164: 5 notice d156: 7 notificatio n9:1 9 24:1 8 27:2,11,1 2 28: 2170:1 0 notifie d28: 7 58: 8 58:1 1 144: 2 notif y125:1 7 notifyin g 11: 9 notin g 155:1 3 Novembe r

171:1 5 NPRM s 165:1 0 numbe r 18:2 1 38:19,2 040:2,2, 6 52:1 6 53:5,1 7 67:1 3 71:2 1 73:1 2 74:7, 8 80: 291:2 0 93:15,2195:3, 7 109:1 0115: 7 123:1 0125: 3 126:1 1 136: 3 number s 5:1 8 6:1, 1 10: 440: 8 49:2 0 49:2 1 61: 9 74:1 0 75: 493:10,16,1 9

93:2 2 number-wis e74: 1 74: 2 numerou s 106: 3 120:1 3 nutshen28: 6 N-e-a-1101:2 0 N. W2:1 4 O 03:14: 1 objec t 12: 420: 7 114:2 1 148: 2 155:2 2160:1 2 objectio n21: 6 37:1 3 42: 6 45:1 5 46:2 248:2 250: 5 51: 9 54: 3 56: 1 57:1 1 59: 1 70:1, 8 70:2 085:1 6 87: 1 91: 9 149:1 9 151: 2 154:1 8 155:12,1 4 156:3,1 7 158:1 7 160:3,2 1 161:1 4 objection' s 148:1 4 151: 3 obligatio n138:1 7 169:1 8 170: 1 observation s 39: 3 39: 6 44:2 075:1 3 observ e28:1 7 32:1174:1 8 observe d23:1 8 28:1 8 39: 6 40:1 5 41:1 050: 1 58: 5 77:2 0 obviou s 134:13,1 6 obviousl y134: 9 occasio n23:1 0 occasion s 134: 7 occu r 97:2 2 occurre d7:1 6 95:1 1 150: 9 165:2 0 occurrin g 139:2 0 occur s 156:2 0 Octobe r 1:1 288:1 4 odo r 79:7, 8 94: 9 offer 20: 1 37:1 1 42: 5 45:1 246:2 0 48:1 050: 3 51: 7 1 54:155:2 257: 9 \ 58:2 269:2 270: 5 | 96:1 9 105:1 1 ! 144:1 0145: 3 I 149:1 1 \ nffpfsiiK^ p S' 6 offere d8: 3 34: 2\ 35:1 7 48:1 6 62: 3 j 62:1 6 89:8,1 3 98:1 0107:1 1 j 114:1 4115:1 41 125: 6 128: 8 130: 7 130:2 0131:2, 4- 138: 3 139:1 5 143: 4144: 8 offerin g 20:2 221: 1 54:2 097: 6 131:1 6 offic e1: 22:4,5,1 0\ 2:15,224:1 3 17: 9 \ 18: 4 office r 104: 2\ offloa d28:1 1 offloade d31: 5 \ 132:12,18 offloadin g 28:1 5 132: 8 off-rollin g 31:1 6 O h6:1 028:2 074: 1 \ oka y4:14,2 25: 7 | 7:1 3 9: 3 17: 6 i 19:1 7 21:9,1 5 1 22:3,6,10,2 023: 9 24: 425:4,7,1 6 26:2,15,1 8 28: 7 28:1 5 29: 8 30:1 7 : 31:2 032:8,1 7 33:11,2 234:5,1 9 ; 34:2 236:2,5,1 3 37:1 438:1 8 39: 2 40:1,7,1141:7,1 6 42:4,1 7 43:1 4 44:6,1 5 45: 5

Nea l R . Gros s & Co .

202-234-443 3 Inc ,Pag e 18 8

46:11,1747:1 8 48:2, 9 49:1 6 50:1 9 52:1153:1 5 55:2 1 56:14,1 9 57: 6 58:3,2160: 4 60:8,1 7 61:3,6,1 2 61:16,2262:11,1 5 63:2,6,11,16,2 0 64:2,6,9,1 6 65: 3 65:17,2 1 66:2, 8 66:1 5 67:4,8,1 6 68:8,1 8 69:2 1 70: 471: 3 74:1 2 74:1 6 75:176:2 1 77:1 078: 8 79: 1 80:1 283:1 484: 3 88:1 089:2 090:1 4 92-2 094- 9 95- 1 y^.£^\ Jy^T,£ ^y^. L 96: 6 98:1 9 99:1 1 100:1, 4118:17,2 0 119:2, 6 120:5, 7 120:1 1 121:2 2 127:7,1 7 128:1 2 129:1 0130: 9 131:3,6,13,1 7 132: 4133:1 5 134: 5 136: 8 140:11,1 3 141: 1 145:1 2147:1 7 153:1 1 154:1 5 159: 6 163:12,2 0 165:1,5,1 0166: 1 167:1 9 168:15,2 2 169: 6 171:2,1 4 i172: 3 173:1 5 ol d66:1 1 olde r 111: 7 onc e28: 7 31:1 3 32:11,1 3 59:1 4 89: 1 107:2, 7 123:1 2143:1 8 144: 1 one s 64: 492:1 1 onlin e109:1 4 on-cal l112:1 6 ope n32:4,1 8 33:1 3 48:1 8 opene d8:1 432: 9

32:12,1 3 47:1 5 79: 4 openin g 6:1 07:1 4 8:2 1 12:4, 5 173:1 2 operate s 120:1 3 operatio n135:1 2 operation s 20:1 2 21:22,2 222:1 3 23:3,1928:11,1 6 39: 3 43:1 5 73:1 8 74:19,20,2 275:1 5 76: 2105: 9 112:2 0 117:2 0156: 5 operator' s 116: 9 opinio n156: 6 165- 1 1 VJfc /

. 1 opinion s 105:1 2 Op p 101:2 2 Oppenheime r

3: 4 99:2 2101:11,1 9 102:1 5 Oppenheimer' s 100:1 2 opportunit y57: 1 138:2 0171:8,1 1 171:1 3 oppose d84:1 6 91:1 5 98:3,6,1 3 139: 1 opposin g 148: 5 162:1 6 166: 4 op s 107:1 5 option s 164:1 8 165: 2 OR D 168:1 7 orde r 9: 8 44: 249: 8 50:1 6 75:1 1 158:1 4171: 7 174:7,1 9 ordinaril y66:1 0 Orego n7:2 08:1 3 16:1922:8,1 1 23:1 9 24: 3 41: 2 43:5,2 1 76: 3 124:5,1 6 Organizatio n

149: 1 Organization' s 153: 9 origi n139:2 1 origina l86:1 9 155: 7 originate d7:1 7 OR M146:12,2 2 ORM s 146:10,1 1 ORM-A s 146:1 3 ORM-B s 146:1 3 ORM-C s 146:1 4 ORM- D 8:3,5,6, 9 11:1 3 28:2 229: 3 29:4,8,12,1 9 30: 3 30:11,15,2 1 31: 9 33:1 1 34:3,6, 9 35:7, 9 44:11,1 9 45: 6 64:7,1 077: 7 78:9,12,2 1 88:2, 4 88:5,7,8,12,1 6 97:17,1 8 98:10,1 1 98:13,13,1 5 121: 8 128:1 8 129:4,1 5 129:16,19,2 1 130:1 4131:7,8,1 1 134:1 5 135: 1 136:2 1 137:1,1 0 137:2 1 143: 4 145:8,13,16,19,2 2 146:9,15,1 9 147: 5 147:1 3 148:2 0 149: 9 157:8, 9 159:1 5 162:1 0 163:6,11,1 4 164:2 0166:2 0 167:6,13,1 7 169:1 9 170: 2 ORM-D s 12:2 0 ORM-D' s 137:1 8 ORM-E s 146:1 6 OSH A103:1 0 108: 1 OST-2001-10380..

. 169: 2 outboun d120:2 1 122:1,1 1

outreac h84: 7 110:1 8 outsid e14:1 7 29:1 8 33:1 2 outstatio n44: 1 overal l104:1 4 overnigh t

49:15,1 8 51: 5 overrul e148:1 5 Overrule d91:1 6 115: 3 161:1 7 overse e104:1 1 overtim e15:4, 6 o'cloc k 1:1 6 O-p-p-e-n-h-e-I-..

. 101:2 0 P P4: l pac k 33: 8 packag e9: 8 11: 6 26:1 229:7,8,1 3 29:1 8 30:1 1 32: 9 32:12,13,1 8 36: 1 38:1 039:8,2 1 40:1 9 41:5, 8 44: 2 44:11,12,1 446: 6 47:1 475:1177: 5 77: 6 78:2 1 79: 4 79:10,1 3 84: 1 93:2 294: 9 97:1 9 105: 3 106: 8 108:13,2 2112: 4 112:2 2114:1 7 115:17,20,2 1 116:4,1 1 117:1 7 119:4,1 7 121:2 2 123:8,2 2124:5, 8 124:13,2 0128:1 4 129:4, 5 131:1 2 133: 7 134:2 1 135:2,2 0136: 1 139:5,6,1 9 140: 9 143: 4144:1 4 145: 4152:1 0 package d78:1 5 package s 9:1 4| 26:1128:11,2 1 1 31:2 232: 5 33: 9 40:3,5,1 3 41:1 7 41:1842: 243:1 1 46:1 7 48:1 8 77: 5 78: 3 82:2 1 90:2 2 97:1 1 106:4,1 4 110:1 6 114:13,1 9 115:5,7,8,13,1 3 117:9,1 4118: 9 \ 119:2 2120:19,1 9 121:8,1 6 123:2, 4 123:14,18 125: 5 125:1 9 127: 5 128: 7 129: 3 133:10,18,2 2 135- 4143-1 3 152: 9 167: 1 packagin g 20:1 3 29:2 1 34: 1 36: 3 48:1 449:2 289: 9 89:1 3 93:1 6 98: 8 112: 5 161:1 1 packin g 53:8,10,1 3 62: 9 71:1 9 96:1 2 page61:8,1 466: 9 [ 77: 281:8,15,2 1 t 82:10,1 283: 6 | 94:14,16,2 1 96:1 4| 126:2 2154:10,1 3 | 157:2 0158:2, 8 1 166:1 3 I page s 38: 3 40:1 8 i 82:1, 2155:1 8 j palle t 127:16,21,221 128:1, 6 143:16,1 7 } pallet s 76: 7 pape r 30:1 6 \ paper s 28: 230:1 9 1 64:10,1 3 68: 2j paperwor k

130:1 8 paragrap h55:1 9 81: 6 82:8,9,1 21 96:1 7 97: 9 152: 7 I 163: 7 1 Parce l75:2 21

Nea l R . Gros s & Co. ,

202-234-443 3 Inc ,Pardo n72: 6 101: 4

159: 2 par k 73:2,1 4 par t 6: 7 19: 8 22: 4 23:1 3 24:5, 7 26: 7 26:2 041:1 6 52: 4 52:6,1 3 56:1 6 60: 8 64:2 065: 4 79: 9 85:2 1 90: 1 97:2 1 111:2 0 132:1 4138: 8 144:1 1 165:1 2 169: 3 170: 1 particula r

6:1 2 24:1 025:2 1 31: 3 34:1 038:1 5 53:2 1 55:8,1 3 59:2 2 89:3,1 1 91:1 2 93:1 8 112:3, 5 113:1 6 120: 2 144:1 8 147:7,1 0 147:1 2168: 8 particularl y24: 1 partie s 65:1 6 part s 19: 5 21: 3 84: 4 part y20:1 7 57: 2 party' s 86: 9 pas s 88:1 8 passe d116:1 1 passe s 89: 1 pat h164:1 9 Patric k 3: 499:2 2 101:11,18 pa y15: 5 P C 125: 8 penalize d86: 3 penalt y8:1 7 13:1, 4 83:2 1 84:1 085:1 2 86:1,19,1 9 87:1 7 90: 1 149:1 7 penci l13:9,1 3 pendenc y14:1 1 pendin g 147:1 6 peopl e14:1 9 104:2 0107:6,2 0 110:2 1 126:1 3 129: 2131: 8 171: 8

percen t 9:1 273:3, 3 73:10,1 3 114: 9 percentag e73: 2 perfec t 131: 5 perfectl y172: 1 perfor m97: 5 perio d22:1 5 37: 9 65: 2 periodicall y110:2 0 111:1 7 permissio n16:1 0 153:1 7 166:1 0 permi t 10: 3 perso n44:1 5 112:16,1 9 127: 2 127:1 8 persona l5:17,1 8 5:2 1 personne l11:1 8 25:1 5 40:2 0 person s 62:2 2 94:1 9 pertinen t 149:1 6 161:1 9 perviou s 71:1 8 petitio n12:1 8 148:1 9 149:2 1 152: 5 petitione d12:1 0 Phillip s 32: 1 PHMS A12:1 0 148:2 0154: 4 phon e5:1 8 6: 1 phot o 47:1 1 photograp h43:1, 2 43: 3 44: 9 46:2,3, 4 46: 8 77:13,13,1 4 77:1 8 145:1 1 158:1 2 photograph s 32:1 8 42:21,2 249:2 2 78:4, 6 128:1 3 physica l75:1 476: 3 76:5,6,11,16,1 7 physicall y24:1 8 83:1 5 physicis t 102: 4 picke d76: 6 114:1 4 119:8, 9 124:2 1 127:9,13,1 5 pick s 127: 2 picku p 38:1 1 106:1 8 115:1 4 119:1 8 143:2, 3 pictur e43:6, 9 145:2 0 picture s 43:7,1 0 77:2 2 pilo t 17:17,1 8 24:1 7 26:1 8 27: 1 27:2,9,11,1 228: 1 pilot s 107:13,14 pilot' s 30:1 8 Pipelin e11:2 2 12:1 0 place39:1 3 114:1 2 135:3,1 9 142: 8 157: 4 place d76:2 0 116:1 6 143:16,1 6 144: 7 place s 123:2 1 plan e80: 5 platform s 125: 4 play s 74:1 8 120: 9 please4: 7 5: 1 16: 2 16:1 5 21:1 057:2 0 95: 9 101:1 5 141:1 1 142: 7 plent y172:1 9 plu s 66:2 0142:1 4 poin t 26:1 428:1 0 31: 3 38:11,11,2 2 40:1 7 52:15,1 9 53:6,1 270:1 2 75:18,1 9 76:1 5 89:1 7 106:1 5 112:1 2115:1 6 116:8,12,15,2 0 117:9,1 9 118: 4 119:20,2 2120:2 0 121:14,1 8 122:2, 8 123:4,1 5 124:9,1 4 125:18,2 2126:1 2

130:1 6 133:2 0 135: 2139:2 0 140:1 0148:1 4 157: 3 159:1, 5 161:2 2162: 2 164:1 6 pointe d164: 3 point s 52:1 2 policie s 9:2 1 polic y107: 2 Portlan d7:1 9 16:1 9 41: 1 124: 4 124:1 1 132: 7 portray s 155:1 9 positio n5:1 499:1 7 103:14,15,1 6 117:1 1 130:1 0 142:1 5 positiv e33:4, 6 48: 7 possessio n126:1 4 possibl e123:1 1 125: 3 135:10,1 3 possibl y122: 2 144:1 5 164:2 1 pos t 111:1 7 149: 3 155: 1 poste d13:21,2 2 poster s 110:1 9 postin g 124: 8 post-even t

154:2 0 potentia l15: 8 56:2 2 practic e83:1 7 84:13,1 9 practice s 9:2 2 preliminar y5:1 1 premar k 6:1 6 premarke d6:2 1 prematur e148:1 4 preparatio n20:1 4 127: 8 prepar e59:1 4 63:1 2 prepare d63:1 4 85:1 0 presen t 2:1 9 32: 8 Pag e18 9

149: 1 167:2 0 168:1 9 presente d160: 6 presiden t 96:1 8 pressurizatio n98: 1 prett y78:1 8 137:1 0 prevalen t

149:1 4 preven t 48: 8 preventio n9:1 8 103:1 1 previousl y19:1 9 37:1 8 42:1145:2 0 47: 5 49: 250:1 0 51:1 454: 8 56: 6 57:1 6 59: 6 71: 7 ' 163: 3 pr i49:1 4 primar y123: 6 135: 3 printou t 76: 9 prio r 7: 8 17:8,1 4 17:1625:541:1 8 66: 292: 7 99: 2 103:17,19,2 1 135:1 7 140:1 9 priorit y49:1 4 126: 6 privat e17:1 5 18: 1 18:1 5 probabilit y91:1 9 probabl y9: 9 19:1 6 73:1 3 74:2, 5 81:1798:1 6 100:1 4111:1 4 115: 6 137:2, 4 149: 6 proble m5: 8 11:2 0 12:1 9 70:1 5 112: 5 113:1 5 120: 6 149: 8 174:6,2 1 problem s 12:1 3 80: 8 136: 4 procedura l171: 7 procedur e26:2 0 83:3, 9 84: 288:1 8 173:1 2

rmss^wwr^^s^m^s' ^ ^^WM!V'MSM!^,:!i

. J-^^M WW^MSSM^J W w^si^s M Nea lR

. Gros s &Co

.

202-234-443 3 Inc ,procedure s 9:20,2 2

59:1 6 66: 1 procee d59:2 1 proceede d32: 4 proces s 10:2 1 11: 3 122:12,18 132: 7 135: 4 processe d7:1 8 115:1 3 117:16,1 9 119: 9 120:2 1 121:1 3 122:1 4 processe s 118: 6 140: 9 processin g 87: 8 125:5,1 8 129: 2 produc e70:1 5 produc t 35: 6 39:2 1 46:1 052:1 8 88:1 5 88:2 1 89: 2125:2 0 146: 7 160: 4 product s 50:1 7 proffe r 21:6,1 7 160:1 7 proffere d156: 2 progra m9:17,2 1 10:1 9 18:1 8 103:1 2104:1 5 105:2 0107:4,2 1 107:2 2108: 1 110:1 9 128:1 7 program s 18:16,1 9 54:1 6 103:9,1 0 106:1, 2 prominen t

150:1 6 prompte d149:4, 6 proo f 96:2 0144: 9 pro p 30: 1 prope r 8: 423: 4 26: 9 28: 5 30: 9 167: 2 properl y11:5,5, 9 23:7,1 7 84:15,1 5 108:1 5 133:1 0 propertie s 62:2 2 propert y94:2 0 proposa l164:1 5 propose d12:16,1 7 12:22,2 260: 5 104:1 7 154: 3 159:14,1 9 164: 5 proprietar y125:1 1 prov e145: 6 provid e10:6,1 0 11:1 6 16:1625:1 6 57: 258: 4103: 2 110: 1 144: 9 167: 6 provide d107:1 3 108: 5 110:1 3 provide s 67: 1 providin g 96:2 0 provisio n157: 7 publi c 38:1 6 164: 9 169: 1 publicl y61: 5 purchase d79:2 1 80: 3 purportin g 160:2 2 purpos e21:1 8 46: 7 56:2 0132: 5 purpose s 31:1 1 67:9,1 0 pursuan t 164:1 1 pus h123:1 8 putl3:ll,1 236: l 39:1 5 43:1 259:1 0 60:1 5 61: 5 62: 4 74:1 4112: 8 115:1 9 117:1 0 124: 9 145:1 6 162:1 9 173: 1 P-a-t-r-I-c- k 101:1 9 p. m124:2 0141: 8 156:14,1 5 175:1 2 qualifie d89:1 2 98:1 7 qualifie s 84:1 9 qualif y8: 9 34:3, 5 98:1 1 quantitie s 50:18,2 2 89: 7 quantit y28: 5 46:1 451: 1 62:1 5 113: 1 quarte r 99: 8 141: 3 questio n14:1 4 22: 7 86:1 6 94:1 8 95: 3 129:1 1 135:2 1 139:17,1 8 147:1 6 160:1 3 169:1 4 question s 4:1 2 16:1 053: 472:1 3 73:2 293: 2109: 7 162:2, 5 quickl y92:2 2 quizze s 110: 9 quot e157:1 9 R R2: 3 4:1, 8 6:1 5 radioactiv e109: 2 117: 3 rai l137:1 5 rais e98:1 1 101: 8 141:1 6 raise d152:1 7 ram p 107:1 8 116:2 0117:2 0 118: 6 120:1,4,1 3 120:1 4124:1 4 ra n65:1 9 rang e61:1 9 66:2 2 67:4,17,2 068:1 5 68:19,2 272:2 2 95:2 0 range s 95:1 8 rat e91: 6 rate s 91:4, 4 reac h152:2 0 rea d82:1 5 83:5, 6 95: 9 102: 6 127: 8 152: 6 166:1 7 reader s 123:1 3 readil y152:1 1 readin g 77: 8 156:1 0174:1 6 read s 123: 7 realiz e73: 5 reall y107:2 2111: 6 112:2 1 113:2 2 120: 3 163:1 5 rea r 155:1 0 reaso n15: 3 86: 8 87: 7 97:16,2 1 129:1 2130:1 7 132:1 1 145:1 8 164: 8 170: 7 reasonabl y63:2 1 reason s 129: 6 130: 5 rebutta l171: 2 173:1 7 174:2,1 5 recal l21:2 0110: 2 161: 9 162: 8 167:16,1 9 168: 8 168:10,1 5 receiv e57: 6 107:1 4 164: 9 receive d3: 8 18:1 3 24:1 3 26:2 237:1 5 37:1 9 42:8,1 3 45:17,2 247:2, 7 48:2 1 49: 3 50: 7 50:1 1 51:11,15,2 1 54:5, 9 55: 9 56:3, 7 57:13,1 7 58: 1 59:3, 7 70:1 9 71: 5 71: 8 80:1 3 142:1 6 151:1 7 164:1 1 reces s 99:1 3 Recipien t

125:1 4 reclassificatio n 34:1 088:1 6 89:1 8 reclassifie d88:1 5 136:2 1 137: 1 recognitio n11:1 7 12:1 9 108:17,1 8 149:2, 9 recogniz e36:1 8 38:147:1 065:1 0 130:1 9 131: 3 recognize d115:1 7 130:2 2149:1 5 150:1 9 recollec t 78: 1 Pag e19 0

recommendatio n 8:1 7 60:1 6 86:2 1 86:2 287:10,1 3 recommendation s 87:1 2 recommend s 87: 2 reconcile d122: 1 reconciliatio n 133:1 6 recor d4:4, 7 5:2 0 6: 7 7:1 213:2 1 15:12,1 416: 3 65:1 3 81:1 489:2 2 90:1 9 99:1 6 101:1 7 119: 3 141:5,7,1 0151: 3 156:12,14160:2 0 161: 1 163:2 1 166:1 7 169:1, 3 175:8,10,1 1 RECROS S 3: 2 RECROSS-EXA..

. 140: 6 rectangl e147:1 4 158:2 1 162:1 4• 163:9,16,1 6 recurren t

10:1 8 110: 6 re d130:2,4,1 4 131: 7 redac t 6: 2 redirec t 3: 294:4, 6 139:8, 9 169:11,1 2 169:1 5 redres s 83:1 8 refe r 155: 2 referenc e20:1 8 81: 7 115:1 2 162:2 0 reference d89: 5 110:1 2 referre d102:1 8 referrin g 40: 3 47:2 081:1 5 reflec t 163:2 1 reflect s 149:1 2 refuse d112:1 2 ssaPBJsaMajwtBwasasBBBs a ^amamB^ao B Nea lR

. Gros s &Co

.

202-234-443 3 Inc ,regar d143: 2

regardin g 72:2 1 regard s 19: 5 23: 4 53:4,2 2 55:1 4 58:1 273:1 5 97: 5 Regio n4: 9 Regiona l2:4,2 2 Registe r 153:2 1 164: 8 166:1 4 registratio n10: 4 reg s 131:1 8 regula r 23:1 3 92: 2 92: 5 97:1 8 121:1 4 122:1 2139:12,1 5 143: 7 regularl y110:1 5 regulate d20:1 7 57: 1 65:1 6 146: 1 regulatin g 167:1 1 regulatio n19:2 1 41:2 1 70:12,1 6 104:17,1 7 157:1 0 157:1 3 162:2 0 163:2 2 regulation s 17:1 3 18:4, 9 20:10,1 2 20:1 7 57: 5 70:1 0 88:1 497: 7 105:1 1 105:1 6 109:19,2 2 110: 8 117: 3 130:1 7 148: 7 152:1 4155: 5 160:1 0161: 8 167:5, 6 Regulations.go v 14: 1 regulator y10:2 2 17:2 278:17,2 0 105: 4135:1 1 145:1 5 156:2 2 relate d86:1 3 114:1 0 relationshi p 101:2 2 releas e105: 3 release s 112: 7 relevanc e85:1 7 87:1 3 relevan t 85:1 9 87: 5 148: 3 relian t 11: 7 reloa d133:1 7 reloade d120:2 0 reluctan t 86:1 1 rel y55:1 5 63:2 1 remai n140:1 7 remainde r

115: 8 remarke d81:1 4 remembe r

155: 8 168:13,2 0169:5, 6 remin d110:2 1 reminde r 80:2 1 112: 8 reminder s 112: 2 remove d31:1 5 rende r 156: 6 Rento n2: 5 4:1 0 re p 144: 4 repackage d32: 7 repaginate d82: 1 repea t 5: 9 170: 6 rephras e138:1 9 repl y173:13,1 6 174:1 4 repor t 27:17,1 8 55: 459:11,1 7 119:1 8 reporte d28: 8 52:1 3 reportin g 39: 4 report s 105: 4 represen t

37: 8 75: 9 75:1076:1 1 representin g 78: 5 represent s 76: 9 reques t 25:1 3 27: 8 68:2 1 requeste d11:2 2 25: 4 requir e97:1 7 113:1 1 130:1 7 131:1 8 require d10: 4 27:2 1 28: 1 30: 3 53:1 8 58:1 7 60: 9 112:1 7 125:2 1

requiremen t

30: 2 33:541:1845: 5 48: 278:2 0135:1 6 138:1 0139: 2 145:1 5 162:1 3 requirement s 10: 3 29:15,17,2 278:1 7 98:4, 9 129: 9 135:1 1 require s 30:8,1 6 88:1 7 89:6, 9 138: 2 Researc h54:1 6 reserv e8:2 1 resource s 110:1 3 respec t 10: 7 respectiv e14:1 6 77: 6 respon d150:1 4 173:3,4,1 3 responde d58:1 0 Responden t

2: 7 3:1 8 101:1 3 141:2 1 Respondent' s 7: 5 7:1 1 90:1 8 149:1 1 151:1 3 154: 7 respons e9:2 0 20:1 5 55: 9 57: 7 57:2 258: 3 80: 6 80:13,1 6 81: 4 96:1 5 105: 2152: 4 160:1 6 responsibilitie s 19: 3 110:2 2 responsibilit y 23:1 5 55:1 1 74: 8 76: 286: 2120:1 5 125:1 6 131:20,2 2 135: 3 responsibl e104:1 4 105:1,8,2 2106:1 3 106:2 1 107:1 4 res t 150:1 8 rest s 99:1 8 resul t 95:1 1 resulte d8:1 5

retai l88:2 1 retai n13:1 9 retriev e175: 6 retrieve d163:2 1 167:1 0 revenu e67:1 4 revie w12: 1 59:1 8 59:1 9 65:1 3 93: 6 165:1 0 reviewe d7: 6 59:2 0 60: 3 reviewin g 12:1 2 92: 6 review s 165: 6 RICHAR D 1:2 1 righ t 44:10,1 1 45: 9 62:1 8 77: 8 80: 9 82: 3 83: 6 98:1 6 99: 5 101:7, 8 127:1 8 128:1 8 130:1 3 131:1 4 141:1 7 158:1 6 166:1 5 173:1 5 175:1 0 right-han d51: 1 61: 8 94:1 495: 2 ris k 62:5, 7 98:1 2 road4:1 9 16:1 9 172: 6 rock s 137:1 7 rol e74:1 9 120: 9 142: 9 role s 103:2 2 roller s 31:4,6,16,1 7 43:11,1 3 rollin g 31:1 6 roo m14:1 7 Rotar y17:1 7 roug h100: 5 roughl y141: 3 route s 119:2 1 routin e22:4,2 1 23: 1 routinel y164: 9 routin g 123:2 1 143: 9 Pag e19 1

Roya l51:2 252: 2 rul e14: 5 150:3, 7 164:10,12,1 4 165:1 8 rulemakin g 12:1 6 12:1 7 150:1 1 154:4,2 1 159:1 4 164:5,1 0165: 6 rule s 23:1 7 149:2 1 149:2 2159:1 8 165:1 1 ru n174:5,2 0 s3: l4: 1 5: 6 saf e10: 8 116: 9 135:1 2 safet y12: 1 17:1 1 18:2 035:2 051:2 0 52:3, 6 53:1 7 103:1,8,1 0104: 3 107: 5 111:3,18,1 9 142:1 1 166:2 1 sanctio n12:2 260: 5 60:10,1661:13,1 9 66:5, 6 67:9,10,1 7 67:2 068:1 5 69: 7 69:1 287:2 1 95: 3 95:2 0 sanction s 69:4, 8 sanitize r 71:1 5 79:3,2 0 80:5, 9 96: 7 sayin g 12: 9 25: 7 33:1 5 82:1 7 100: 8 121:2 1 124:1 2 134: 7 138:1 3 148: 8 169:17,2 2 170: 3 say s 88:1 2 120: 7 124:3,1 9 sca n35: 5 40:1 2 45: 3 75:15,17,2 2 76:5,13,1 6 92:2 1 124:15,1 6 126:1 4 126:14,1 5 127:2 1 144:1 3

'ilMi.i.'!!iJT^^li'-?!^i5ffiy ! Nea l R . Gros s & Co. , In c 202-234-443 3Pag e 19 2

scanne d39:9,19,2 2 39:2 240:20,22,2 2 41:1,2,4,4,1 4 75:1176:7,1 9 82:2 097:1 0119: 7 127:14,18 128:1 9 129:1 5 132:13,2 0 133: 2 scanne r 44:1 7 scanner s 44:2 1 45: 1 scannin g 28:2 2 35:1039:940:1 6 44:1645:1 083:1 6 121:1 6 130:1 3 133:5, 6 scan s 75:9,14,2 2 76:3,6,11,1 8 119: 4124:1 1 128:1 9 schedul e174: 7 schedule s 24: 9 174: 6 schedulin g 174:1 9 Scot t 2: 3 4: 8 scree n111: 8 scre w33: 6 screw-typ e33: 3 48:6, 7 s e108: 7 136:1 0 seate d16: 272:4, 7 101:1 5 102: 9 141:1 2 second41:l l42:1 6 52:1 9 90:5,1 7 105: 6 119:1 3 151:2 1 152: 7 156:1 2171:1 9 secondar y123:5, 6 123:1 5 secur e10: 8 securit y5:2 26: 6 166:2 1 se e26:1 5 27: 8 28:1 238: 444:2 0 44:2 061:1 064:1 7 65: 8 74:2 076:3, 4 76:4,5,2 280:1 4

81:1, 5 82:1 6 87:1 3 93:2 1 94:1 8 95: 6 100: 7 120: 7 121:2 2129:5, 7 145:13,2 1 148: 2 155:1 1 156:2 2 158:1 4161:1 7 163:1 0164:2 1 169:1 8 170: 1 172:1 2 seein g 112: 6 see n39:2 075:1 3 76:16,1 7 112:2, 3 128:1 3 149: 8 161: 8 seepag e79:1 8 segregat e108:2 0 seminar s 105:14,1 7 sen d13:2 056:1 5 174: 7 sendin g 80:2 1 send s 126: 1 senio r 4:1 6 103: 8 103:1 6 144:2, 2 sens e73:1 7 sensitivit y98:1 2 sent44: 5 56:1 3 sentenc e81:1 0 82:13,2 295: 9 152: 6 separat e7: 7 8:1 1 40: 6 69: 3 93:1 0 93:19,20,2 2 separate d108:2 0 116:2 2 sequestratio n14: 5 140:2 1 serv e135:1 4 service49:8,ll,1 2 75:2 2106:2 0 114: 4115:1 5 120:1 7 123: 9 125:2 0126:5, 6 128:1 1 se t 67: 4111:4,6 171: 6 settle d85:1 486:1 4

settlemen t

86:7, 8 86:12,1 2 settlement s 86:1 0 sevent y148:1 0 seven-day-a-wee k 112:1 6 severit y145: 2 shap e147: 5 share d131:20,2 1 Shee t 51:2 1 52:4, 6 sheet s 53:1 7 shel f 79:2 2 shi p 84:1 5 shipmen t 7:16,1 8 7:1 9 8:2,6,1 019: 6 35:1 3 38:10,11,2 1 39:2241:9,11,1 4 49:1 062:2 1 63:1 2 63:1 5 64:1 469: 5 69:6, 8 75:1 7 78:1 485: 9 93:3, 8 93:1 7 94:10,1 9 95:12,1 6 126: 3 127:3,10,1 4 130:2 0131:2, 4 135:1 7 138: 1 166:2 2168: 8 170:11,1 2 shipment s 8:1 1 31: 434:2 043: 4 50:1 8 69:3,1 0 76: 6 89:8,1 291: 2 91:1 292: 493:1 4 93:2 096:2 097: 6 130: 6 133: 1 136:1 1 144:7,1 1 shippe d35:1 8 84:1 6 136:1 3 160: 4 shippe r 11:4, 8 29:14,17,2 030:1 3 34:2 035:2,1 7 49:9,1 055:1 6 63:1 484:6,7,7,1 4 85:4,6,8,10,1 3 86: 293:1 3 105:1 5 116:7,1 0125:1 4

129: 6 131:11,1 6 134:2 2138: 1 139:11,12,1 5 144:2 2146: 6 shipper s 10:1 1 18:1 1 73:6,1 0 116: 5 168:1 1 shipper' s 50:1 6 126: 7 127: 3 shippin g 20:1 4 28:2, 5 30:9,9,1 2 30:16,1 8 35:3,4, 4 35: 9 39:7,1 2 43:1 7 64:10,1 3 68:2, 471:1 4 82:1 9 97:3,9,1 8 125:15,1 7 170: 4 172:1 4 shor t 138:1 4 shouldere d11: 8 sho w13:1 6 126:1 4 162:1 6 166: 4 showin g 133: 7 show s 77:1 4122: 2 shu t 15: 1 sid e18: 231:1 8 40: 8 44:1 246: 5 51:1,461: 8 77:1 5 78:3,2 1 95: 2 166:1 6 side s 14:1 277:6,1 9 79: 9 130:1 1 sig n111: 9 174: 8 significanc e29: 2 52: 5 149:1 3 significan t

109:1 0 109:2 0115: 7 signifie s 29:1 9 sign s 144:1 5 simila r 92:9,1 6 simpl y11:1 6 55:1 5 133: 6 170: 3 singl e76:1 2 sir4: 8 6:2 07:4,1 5 14: 3 15:1 7 16:9, 9 40: 5 72: 294: 5 98:18,21,2 299:1 0

99:1 9 101:6,8,1 6 102: 2126:1 9 127:6,11,2 0128: 2 128:2,4,7,1 5 129:20,2 2137: 7 139: 7 140:12,1 6 1 151:1 8 156:1 7 158:1 0161: 9 162:5,2 2169:8,1 0 170:1 7 171:3, 5 172:5,16,2 0173: 7 174: 9 175:2, 8 ! sit e38:16,2 039: 5 54:1 7 111: 4 144:1 3 sittin g 16:1 1 \ situatio n120: 2 situation s 98: 5 si x68:1 8 155: 6 siz e67:1 3 147:5,1 0 159:9,1 1 161:1 0 162: 9 163:6,10,1 5 163:1 7 ski p 77:1 1 1 slid e122:1 1 123:1 8 \ slide s 121:1 1 I smalle r 112:1 0 163:1 8 • 1 snapsho t 10:1 9 j Socia l5:2 2( softwar e125:9,1 2 125:1 3 solution s 34:1 3 71:1 5 80: 289: 4 somebod y14:1 5 somewha t

63:1 7 sorr y13:1 070: 3 75:1 081:6, 8 93: 1 | 102:1 9 118:1 4| 120: 5 158:1 2 169:2 1 173:2 1 [ sor t 5:2 023:2 2' 39:1 4109:1 1 120:12,14,1 8 121:2,3,9,10,1 9 122:7,16,1 8 124: 4 1 Nea l R . Gros s & Co. ,

202-234-443 3 In csorte d121:1 2

sorting43:1 5 121: 5 soun d20:1 1 83:1 6 sound s 101: 1 sourc e63:2 2 source s 18:1 6 speaker s 166: 7 speakin g 72:1 9 specia l54:1 6 109: 2 138: 1 specialis t 10:1 4 103:2 2106:1 2 107:3,1 9 109:1 6 110: 4111:1 6 113:9,13,19,2 1 114:3,6,1 1 116: 1 116:1 3 122: 8 138:1 2 specialist s 104:1 8 specialize d10:1 6 specifi c 29:1 7 83:1 8 specificall y21: 3 55:1 9 83:1 7 117: 4 148: 4169: 1 specificatio n29:2 2 specification s 89:1 0 specific s 143: 1 168:1 4 specifie d159: 9 spee d135: 8 148:1 0 spel l4:2 216: 3 101:1 7 142: 2 153: 5 spil l9:1 8 114: 8 spille d105: 3 spok e75: 7 spreadshee t

13:1 8 squar e158:2 2 159: 4 staff2: 9 105: 9 111:2 2 stan d15:1 0101: 8 118:1 3 141:1 6 standin g 154:1 8 stand-alon e125: 8 start61:1 3 125:1 4

starts81:l l82:1 3 stat e10: 3 16: 3 101:1 6 102:1 5 142: 1 statemen t

36:1 9 77:3,2 078:1 9 93: 6 168:1 6 statement s 168:2 1 State s 1: 1 157: 8 statio n24: 225:1 5 26:2 232:143:2 2 74: 6 114:1 0 115:1 9 116:1 9 117:1 4119:10,1 0 119:11,13,15,1 7 station s 74:7, 9 statut e91:1 3 sta y72:4, 7 102: 9 164:2 0 Stayin g 126:2 2 ste p 60: 1 99: 6 140:2 0170:1 7 sterilize r 160: 5 sticke r 123: 8 126: 3 126:9,1 3 128:1 0 128:1 8 133: 5 143:1 6 144:1 3 sticker s 143: 9 Stige r 3: 3 15:18,2 0 16:6,7,1 5 20: 2 21:2 042:1 9 72:1 2 77: 1 83: 6 91:1 8 94: 3 sto p 90:1 7 stor e79:2 296:8, 9 straightforwar d 7:1 5 8:1 8 Stree t 2:1 4 strictl y73: 4 strik e70: 2 stuf f 7:1 091:1 4 subjec t 72:1 5 136:2 0158:1 7 160: 2 submi t 13: 3 162:1 8 submitte d169: 3 subsequen t 93:1 5 subsequentl y60:2 0 substanc e62: 8 87:2 2 substance s 146:1 7 suggeste d48:2 0 suitabl e88:2 1 Suit e2:1 4 summar y36:2 0 superio r 10:1 3 supervisin g 23:1 4 superviso r

59:1 8 59:1 9 supervisor y23:1 4 suppor t 105: 7 suppose d25:8, 9 41:2 2137:20,2 1 sur e13:1 6 14:6,1 9 16:1 276: 8 90:1 5 100:1 7 104:2 0 112:1 0136:1 9 144:1 4151: 4 154:1 9 156:1 9 157:1 9 166:1 1 surveillanc e21:2 1 22:11,2 2 sustai n87: 7 sustaine d87:1 5 Switchin g 160: 1 SWOR N16: 1 101:1 4141:2 2 syste m11: 1 27:1 5 40:1 444:1 7 65:1 4 65:1 5 104: 4 111:1 0113:2 0 114:1 8 116:1 4 118:5, 8 119: 7 121:9,10,1 1 122:1 9 123:1 2 125:8,11,14,2 2 126: 1 127: 6 128: 9 135:2 0138:1 8 155:1 0 system s 123:5,6,1 1 S-t-i-g-e- r

16: 7 S. W2: 44:1 0 T3:l, l

ta b 7: 7 118:1 8 tabl e4:1 1 tab s 7:2, 4 tak e15: 9 24:1 5 32:1 7 43: 8 70:1 0 73:1 089: 299: 8 99:1 1 100:5,13,2 0 109:1 4113:1 7 114:1 1 141:1 6 144:2 2150: 8 172:5,6 take n5:1 443:1 1 76:1 8 84:9,1 0 99:1 3 163: 4 take s 135:2,1 9 tal k 14:1 6 79: 1 80:1 2120: 8 142:2 2150: 2 160: 4174: 6 talke d36:1 1 44: 6 124: 2145: 8 talkin g 25: 1 40: 1 55:1 8 73: 478: 8 80:1 8 82: 7 87:1 7 88: 289:2 1 90: 9 114:1 7 121:1 0 130:1 1 talk s 163: 8 targe t 133: 2 taugh t 92: 1 te a161:1 5 teache s 109:1 8 technica l103:2 0 111:2 2153: 9 technolog y111: 7 tell25:1 9 27: 436: 5 39:1 3 118:2 2 120:3, 4125:2 1 147:2 1 152: 1 tellin g 163:13,1 4 tell s 38:2 1 40:2 1 62:1 291: 1 98:1 5 111:1 0119: 8 121:1 9 125: 1 te n14:2 1 Pag e19 3

tendenc y92: 3 tendere d11: 6 30:1 3 35:1 6 76:1 5 tenderin g 11:1 1 Tennesse e2:1 0 4:1 8 103: 5 142:1 1 Tentativel y172:1 5 ter m43:2 2 termina l119:1 7 term s 38:1 8 tes t 109:1 4110: 9 testifie d16: 1 19:1 9 47:1 8 75: 8 101:1 4 141:2 2157: 7 testifie s 5:1 5 testif y14: 8 testifyin g 156:3, 9 168:1 1 testimon y8:4, 8 10:1 5 14:1 099: 1 127: 1 140:1 8 160:1 3 168: 4 170:1 9 testin g 103:1 2 Than k 9: 421:1 5 72: 9 73:1 6 82: 5 94: 2102:1 2 114:1 6 126:1 6 142:1 6 152:1 3 i 153:1 6 160: 1 162: 1 166: 5 167: 8 170:1 4 their s 102:2 1 thin g 6:1 061:2 2 108:1 9 112: 6 162:1 9 thing s 5:11,1124: 8 71:1 1 81: 1 90: 2 109: 1 117: 1 165:1 1 thin k 92:2 093: 5 100:6,7,1 1 102: 4 130:1 6 145:1 9 148:1 3 149:12,1 6 158:1 3 172: 8 thinkin g 6:1 1 third4:1 9 171:2 1

fmaa^^ssmmmammBB B

Nea lR

. Gros s &Co

.

202-234-443 3 I n cPag e 19 4

172:1 6 Thirty-si x104: 7 Thoma s 23:1 1 28:2 0 thoroughl y157:2 0 thousan d98: 2 thousand s 123:1, 1 129:2, 3 thre e7: 6 42:2 1 53: 1 55:1 9 62: 4 65:19,2 1 66:1 3 94:1 6 95:3, 7 111:14113:1 7 124:15,2 1 132:2 2 134: 6 172:1 3 thro w100:1 5 tie d166: 7 tiU171:2 0 tim e5:4,8, 9 17:1 9 18:1 7 22:14,1 6 30:1 3 31:2 1 32: 2 33:1 9 36:1 3 37: 3 37: 8 38:2 239: 4 39:2142:2 244:2 2 54:1 6 60:15,1 8 65:19,2 270:13,1 7 73:1 1 74:1 7 78: 1 79: 3 102: 5 106: 5 109:1 2111:1 7 112:1 9 113:4,2 2 114: 9 117:1 5 133: 9 135:10,1 9 135:2 2138:2 1 139: 5 140:1 4 143:1 1 144: 4 146: 3 148: 7 149: 1 149:1 4150:1,2, 7 150: 9 151: 7 164:1 6 165:9,9,1 9 167:1 1 172:2 0 time< 8 23- n39-1 9 11I11C> 9 ^* Jt

1

. ^^y. Iy 40:1941:13,1 5 42: 1 53:1 9 54:1 8 73:1 9 74:6,13,1 3 74:1 5 75:1 276: 3 132:2 2 titl e17:1 219: 4 103: 6 113: 9 121:1 5 160: 9 Today' s 166:1 8 tol d30:1 8 36:1 2 77:1 1 to p 40: 8 44:11,1 2 61: 7 81: 8 tota l104: 5 totalit y66:1 6 totall y114:2 2 148:1 2 toxic/infectiou s 117: 2 trac k 38: 9 39:2 1 93:1 1 111: 5 tracke d93:1 1 102: 1 trackin g 38:8,19,2 0 40:2,2,6, 7 49:2 0 49:2 1 75:5, 6 93:10,15,16,1 9 126:1 1 track s 38:1 7 tracto r 107:1 6 traile r 143:1 7 trailer s 107:1 6 trai n131:6, 8 traine d113:1 2 114: 5 134:1 9 138:1 1 trainin g 9:2 210: 6 10:10,1 8 18:13,1 5 18:16,18,1 9 60: 9 96:2 1 104:19,2 1 106:1,2,9,12,2 2 107:1,3,4,5,6,8,1 0 107:12,15,1 9 108:1,3,4,7, 8 109:8,9,15,16,1 7 110:4,6,7,1 1 113- 6 129-1 3 LX^t\ JL^y , L, J 130:1, 5 142:18,1 9 142:2 0144:1 0 145:6,7, 7 transcrip t

172: 5 transfe r 41:1 7 transitio n40:1 7 transmi t 44: 3 transmitte d24:1 2 124:2 0 transpor t

27:2 0 30: 1 33:1 5 35: 6 36:9,1 253:18,2 0 53:2 254:2 062:1 7 64:3,7, 9 78:2 2 89:1 9 98:6, 7 109: 3 123: 7 128:1 0130: 2 136: 6 transportatio n1: 1 9: 7 10: 9 17:1 5 18:2 019:6,7,1 5 23: 5 26:1 029:1 4 30:631:1033:1 0 35: 7 44: 7 63:1 3 63:1 5 78:1 8 88: 9 88:1 289:8,1 4 98:1 7 129:1 7 130:1 9 137:11,14 137:1 9 152:1 2 166:1 9 167: 3 transporte d26: 8 30: 8 36: 7 62:1 6 64:4, 5 78:1 6 transporte r

84:1 3 transportin g 23: 8 30: 5 trave l121: 8 trea t 93:1 7 treate d91:1 4 tren d112:2, 4 tria l171:1 8 triggere d11: 4 truc k 133:1 9 truckin g 17:1 5 18: 220:1 9 truck s 116:1 9 118: 6 120:16,2 2 tru e32 5 1. 1 U ^^^, ^ tr y13:1 7 trying48:1 5 73:1 7 tur n36:1 6 37:2 2 42:15,2 047: 9 49: 6 50:1451:1 8 54:1 256:1 057:2 0

60:1 275: 3 76:2 1 77:1 094:1 3 96:1 4 114:1 6 118:1 5 134: 8 154:1 0 turnin g 43: 1 46: 2 124: 1 twenty-fou r

51: 2 tw o 8:1 1 13:1 4 28:20,2131: 4 32: 434:2 040:3, 5 43: 3 50:1 8 52:1 7 62:1 7 68:1,3,5,1 3 69:3,5, 9 81:8,1 5 81:2 1 82: 289: 7 89:1 1 93:7,10,1 9 93:20,2 294: 1 100:3,16,2 0 113:1 1 145:16,1 9 155:1 8 157:2 0 174:1,5,2 0 two-ste p 88:1 8 typ e11:1 9 33: 7 34:1 5 38:2 039: 9 58:1 6 66:1 7 67: 8 79: 7 83:15,1 9 84: 8 106:1 9 108: 2 108:1 9 110:2 2 112:3, 5 117:2 1 119:1 3 120:1 7 122:1 7 123: 9 125:2 0126: 5 128:1 1 145: 4 149: 2 type s 107:1 0 typica l35:2 2 106:1 7 114:1 0 115:1 2140:1,3, 8 typicall y5:1 6 119:1 5 U ULD116:1 8 121:1 6 ULD s 134: 1 ULI s 97:2 2 ultimat e60: 4 132:1 5 ultimatel y59:1 0

61:1 9 87: 3 UN71:21,2 2 underg o 86:1 0 108: 2 underlyin g 86: 8 understan d12: 6 20:8,1 8 115: 2 127: 1 130: 9 131:2 1 148: 5 165: 1 understandin g 24: 8 55:1 1 80: 1 84:1 285:1 293: 9 112:2 2 uniqu e30: 7 31:1 0 35: 7 44: 7 98: 5 129:1 6 139:2 2 157: 8 uni t 39:1 444:2 2 45: 3 76:2 0117:1 7 Unite d1: 1 75:2 2 152:15,18,2 0 157: 8 unloa d120:1 5 ! 122:2 1 unloadin g 123: 3 unregulate d 161:1 1 updat e122: 9 update d111:1 5 124:1 1 update s 118: 7 UP S 168:1 6 upwar d95:2 0 URS A123:9,19,2 0 usag e80: 3 use6:14,1 5 11: 2 44:2 1 54:1 8 88:2 2 105:1 6 109:13,1 8 112:1 5 ii^p ^43-2 0 usua l173:1 1 usuall y37: 5 39: 8 43:2 292:1 2 111:2 0 utilizatio n18: 8

Nea l R . Gros s & Co. , Inc .

202-234-443 3utiliz e39:7,1 2

utilize d29: 5 35: 5 38: 9 55:1 060:1 5 76: 1 utilizin g 18: 3 U. N153: 3 U. S 10: 217:1 6 variou s 18:1 9 168:1 0 vehicl e39:1 4 143:1 4 vehicle s 106:1 9 verifie d28:1 1 verifie s 123:2 0 verif y24:1 026:2 1 versu s 97:1 8 vic e96:1 8 vide o 109:1 3 violatio n56:2 2 57: 458: 5 60:1 9 62: 264:18,2 1 65: 1 66:1 067:2 1 67:2 269:1 8 70:1 7 91:6,1 1 92:1 8 95:1 5 149:1 3 150:1, 9 155:3,6, 7 165:1 9 violation s 13: 5 19:1 065:1 5 66: 3 67:18,19,2 068: 8 68:11,12,14,16,1 8 69: 6 92:3,8,12,1 3 92:1 4 Violato r 63:7,12,2 0 violator' s 63: 6 visibilit y152: 9 visite d73:2 084: 6 visua l11:1 7 voi r 20: 5 volum e9:8,1 3 113:1 6 115: 4 136:1 1 166:1 4 volume s 136:1 6

W W2:1 3 Wadd y127:1 0

wai t 14:1 7 140:2 1 waitin g 14:1 7 wal k 36:1 480:2 2 want6: 9 8:2 1 15: 5 15:1 6 20: 5 42:2 1 61:13,2 271:1 0 72:1 7 74:1 475: 2 82:1 5 90: 7 96:1 4 97: 4100:20,2 2 118:1 5 141:1 5 149:2 1 150:3,1 0 166:1 2171:9,1 0 171:1 6 173:2, 3 174: 2175: 6 wante d24:1 080:2 2 90:11,1 5 142:2 2 144:1 0160: 3 want s 70:1 4105:1 5 166:1 9 warrant s 95:1 9 Washingto n1: 2 2:5,1 5 4:1 060: 2 172:1 2 wasn' t 78:1 0156: 7 wast e150: 2 watc h24:2 1 watche d28:1 0 watchin g 23: 3 76: 1 wate r 137:1 5 155:1 0160:7,1 4 160:19,2 1 wav e44:1 7 wa y8:1 248:15,1 7 63: 3 81: 485: 1 91:5, 6 100:1 3 115:1 3 173:2, 5 way s 127: 5 We b 38:16,2 039: 5 54:1 7 111: 4 wedde d6:1 2 wee k 171:19,2 1 172:1 6 week s 174: 1 weigh t 62:13,1 4 63: 3 66:1 1 96: 4 125:1 9 126:1 0 128:1 1 151:1, 4

156:2 0161:1 8 went31:14,1 5 60: l 60: 1 66:1 3 120: 3 141: 7 156:1 4 Wes t 49:17,1 8 we t 79:1 094: 9 we'l l8: 3 12: 7 24: 9 24:15,2 1 99:1 1 100: 7 151: 5 162:2 1 we'r e5:2 023:1 5 25:140:1, 261:1 2 116: 7 141: 1 150: 5 150: 6 164:19,2 0 171: 4175:1 0 we'v e12:10,1 5 106: 6 107:1 2 109:1 0110:1 7 112:2, 3 145: 8 what' d31:2 0 whit e47:2 248: 3 willingnes s 86: 9 windo w114:1 2 Win g 17:1 7 witnes s 3: 214:4, 8 15:8,9,16,2 1 16: 5 20:2, 9 83:7,1 2 98:2 099: 4100:2 0 101:12,1 8 102:1, 6 115: 4140:1 4 141:11,2 0142: 3 147:1 7 156:4, 8 157:11,14,1 7 159:4, 7 163:2 2 166:9,9,1 8 167:1 1 witnesse s 11:1 5 14: 9 99: 9 100: 2 171: 1 wor d173: 9 word s 9: 239:1 6 49: 9 69: 5 74:1 4 89:1 6 wor k 16:2 1 102:1 6 102:17,21,2 2 106:2 0123:1 7 142:1 0171:1 7 worke d17:9,1 4

18: 4115:2 2 144:1 3 workin g 17:2, 8 18: 6 83:2, 8 109:1 1 112:1 9 work s 11: 4122:1 0 worl d9:1 6 131: 5 150:1 9 world' s 9: 6 wouldn' t 33:1 9 96:2 2168:1 5 wra p 161:1 8 writ e13: 8 writte n111:2 1 148: 4 wron g 64:1 3 81:1 8 173:2 1

yea r 65:1 9 107:2, 7 110: 9 yearl y10:1 7 year s 17:1 7 18:2 1 60:1 8 65:2 1 66:1 1 103:1 6 104: 5 105:1 3 142:1 5 146:1 1 148:1 1

zon e148: 9

$ $165,00 068:1 9

1 16:2 237:1 6 67:1 1 67:1 6 96:1 2126: 6 149:1 1 1s t 88:1 4153:1 5 159:19,2 2 1:00141: 4 1:10156:1 4 1:1 2156:1 5 1:3 1 175:1 2 1 069:1 3 70:3,7,1 8 70:2 073: 3 94:1 4 115: 6 Pag e19 5

10:3 014:2 1 99: 7 | 10:3 299:1 4 10:4 5 99:12,1 4 10019: 5 74:5,5,1 3 74:15,1 7 114: 9 100,00 091:1 0 10 23: 4 1170:2 1 71:4,5, 7 81:22,2 282: 2 11t h173:1,2 2 174:1 4 ll:00-is h100:1 9 11:36141: 2 11:37141: 7 11012:1 4 113158: 9 117158: 3 117071:2 2 12,000115: 6 12:3 2124:2 0 12:4 5 141: 8 12153:1 3 12 6 3: 4 13 9 3: 4 1453:1 6 14t h173:1 7 14 03: 4 14 23: 5 1459 2166:1 3 1 5 172:9,1 2 15,00 068:1 6 1513:19,19,20,2 0 15 43:2 2 163: 3 16012: 44: 9 16 23: 5 16 9 3: 5 1 7 158: 8 17121: 3 171. 8 88:2 0 17 2162:1 2 172.316163:3, 5 173.15 089: 5 173.2 7 29:1 6 33: 6 89:1 0 173.30 A67:2 0 17521: 3 68:12,1 6

jiHj«iJ.VjM-iijiAEW!i.iim.J-«»i.'.'- , .'s»i:-j.u»nH,j i samss-^fmssBSTSBssssT ^ tl....il'i>.l ! MmSlVM M Nea lR

. Gros s &Co

.

202-234-443 3 Inc

.Pag e19 6

175. 3 68:1 292:1 2 175.3011: 267:1 7 67:1 9 92:1 2 135:1 6 18th173:18,1 9 174:10,1 6 18019: 5 1944 3 61: 9 1944561:1 494:1 4 94:2 295: 1 1944666: 9 1944 7 67: 6 1944 8 67: 6 1945061:1 0 1996142:1 5 199717: 5 18: 7 74: 4 199 8 55:1 4
242:7, 9 96:1 2 118:1 9 2- 1 38: 4 2-441: 8 2:3015: 1 2000 7 2:1 5 200 2167:2 1 200 6 88:1 4166:1 4 20077:1 7 22: 1 50: 1 58: 6 61: 1 65:1 7 157: 4 2009-072 1 4: 5 20101:1 2 2011153:1 5 159:2 2 2014159:1 9 20 22:15,1 6 21s t 7:1 7 22: 1 119: 8 124:1 9 22n d50: 1 58: 5 227-100 7 2: 6 227-141 7 2: 5 228'88:1 3 165:1 5 165:1 8 166:1 5 167:1 0 2 432:1 5 47:1 6 112:1 5 251:1 2163:9,1 6 26166:1 4 27,50 067:2 1

28t h172:1 8 174:1 3 334:1745:16,1 8 53:1 3 62: 9 71:1 9 71:1 9 136:6, 9 3r d2: 9 3' s 137: 1 3-143: 1 77:1 3 3- 246: 247:1, 3 3- 3 48:20,2 1 3. 3 9: 9 3. 5 9: 8 3:4 0119: 8 3:5 0124: 7 3 068:1 9 90:2 1 105:1 3 30t h2:1 4 30,00 09:1 3 115: 6 3 2142:1 4 3400162:1 2 35,00 090:2 1 98: 3 35 432:1 6 362 04:1 8 367 0103: 4 373:1 0 37,50 08:1 8 12:2 2 68:2 269:1 5 3812 5 103: 5 38125-880 02:1 0 4:3 015: 2 4010:1 7 109:1 7 4152: 5 4 23:1 0 42 5 2: 6 434-828 3 2:1 1 434-863 22:10 453:1 1 473:1 2 493:1 211: 217:1 2 19: 421: 229:1 6 53:1 3 58:1 8 160: 9 551:1273:3,1 3 5,00 067:2 1

5:0 015: 4 503:1 3 73:1 0 50 02:1 472:2 0 513:1 3 520 7 154:1 3 5207 4154:10,1 4 155:1 8 5207 5 154:1 1 5211 7 158:2, 4 5 43:1 4 55,00 069:1 3 55-mile-an-hou r 148: 9 563:1 4 573:1 5 5 9 3:1 5 9721 8 16:2 0

9805 7 2: 5 4:1 0

654: 6 117: 2121: 7 60,000128:2 1 625-436 3 2:1 6 625-835 5 2:1 5 650 0113:2 0
7 56: 4117: 2 7' s 117: 6 121: 7 7:4 3 119:1 0 713:16,1 7 7 23: 3 730 3 16:1 8 7 453:6,1 2 8 8 57:12,1 4 8t h174: 3 8677-2 225: 2 9 59:2, 480:1 6 117: 3 9' s 121: 7 9- 282: 496:1 5 9:0 01:1 6 9:094: 2 9012:10,1 1 9 43: 3 a^mcmBsaummrBsmaams s Nea lR

. Gros s &Co

. 202-234-443 3 Inc

.19 7
CERTIFICAT E

Thi s i s t o certif ytha t the foregoing transcrip t

I nth e matte r of : Federa l Express , Inc . Docke t No . CP09NM001 0 Before : Admin . LawJudg e Richar dGoodwi n

Date : 10-25-1 0

Place : Portland , Orego n

wa s dul yrecorde dandaccuratel ytranscribe dunde r m ydirection ; further , tha t sai dtranscrip t i s a tru e andaccurat e recor do f th e proceedings .

Cour t Reporte r

(202 ) 234-443 3 NEA LR

. GROS S COUR TREPORTER S AN D TRANSCRIBER S 132 3 RHOD E ISLAN D AVE. , N.W

. WASHINGTON , D.C

. 20005-370 1 www.nealrgross.co m