14152 Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices 

Permit No. TE–044846 

Applicant: U.S. Geological Survey and 

National Park Service, Ventura, 

California 

The applicant requests a permit 

renewal to remove/reduce to possession 

from lands under Federal jurisdiction 

the Boechera hoffmannii (Arabis h.) 

(Hoffmann’s rock cress), Arctostaphylos 

confertiflora (Santa Rosa Island 

manzanita), Berberis pinnata subsp. 

insularis (island barberry), Castilleja 

mollis (soft-leaved paintbrush), Dudleya 

traskiae (Santa Barbara Island 

liveforever), Galium buxifolium (island 

bedstraw), Gilia tenuiflora subsp. 

hoffmannii (Hoffmann’s slenderflowered gilia), Malacothamnus 

fasciculatus var. nesioticus (Santa Cruz 

Island bush-mallow), Malacothrix 

indecora (Santa Cruz Island 

malacothrix), Malacothrix squalida 

(Island malacothrix), Phacelia insularis 

subsp. insularis (island phacelia), and 

Thysanocarpus conchuliferus (Santa 

Cruz Island fringepod) in conjunction 

with genetic research and population 

studies in Channel Islands National 

Park, California, for the purpose of 

enhancing the species’ survival. 

Permit No. TE–082908 

Applicant: Melanie Rocks, San Diego, 

California 

The applicant requests a permit 

renewal to take (harass by survey, 

capture, handle, release, and collect 

adult vouchers) the Conservancy fairy 

shrimp (Branchinecta conservatio), 

longhorn fairy shrimp (Branchinecta 

longiantenna), Riverside fairy shrimp 

(Streptocephalus woottoni), San Diego 

fairy shrimp (Branchinecta 

sandiegonensis), and vernal pool 

tadpole shrimp (Lepidurus packardi) 

and take (survey by pursuit, livecapture, handle, and release) the Quino 

checkerspot butterfly (Euphydryas 

editha quino) in conjunction with 

survey activities throughout the range of 

the species in California for the purpose 

of enhancing the species’ survival. 

Permit No. TE–60151B 

Applicant: Lisa Franklin, Crestline, 

California 

The applicant requests a new permit 

to take (locate and monitor nests) the 

least Bell’s vireo (Vireo bellii pusillus) 

and take (capture, handle, and release) 

the San Bernardino kangaroo rat 

(Dipodomys merriami parvus) in 

conjunction with survey activities 

throughout the range of the species in 

California for the purpose of enhancing 

the species’ survival. 

Permit No. TE–082908 

Applicant: Mary Belk, New Braunfels, 

Texas 

The applicant requests a new permit 

to take (collect adult vouchers) the 

Conservancy fairy shrimp (Branchinecta 

conservatio), longhorn fairy shrimp 

(Branchinecta longiantenna), Riverside 

fairy shrimp (Streptocephalus woottoni), 

San Diego fairy shrimp (Branchinecta 

sandiegonensis), and vernal pool 

tadpole shrimp (Lepidurus packardi) in 

conjunction with research activities 

throughout the range of the species in 

California for the purpose of enhancing 

the species’ survival. 

Permit No. TE–60218B 

Applicant: James Hickman, San 

Bernardino, California 

The applicant requests a new permit 

to take (capture, handle, and release) the 

San Bernardino kangaroo rat 

(Dipodomys merriami parvus) in 

conjunction with survey activities 

throughout the range of the species in 

California for the purpose of enhancing 

the species’ survival. 

Permit No. TE–768251 

Applicant: Biosearch Associates, Santa 

Cruz, California 

The applicant requests a permit 

renewal to take (capture, handle, and 

release) the Fresno kangaroo rat 

(Dipodomys nitratoides exilis) and 

Tipton kangaroo rat (Dipodomys 

nitratoides nitratoides); take (capture, 

handle, mark, and release) the Santa 

Cruz long-toed salamander (Ambystoma 

macrodactylum croceum); take (harass 

by survey, capture, handle, and release) 

the California red-legged frog (Rana 

aurora draytonii); take (harass by 

survey, capture, handle, mark, and 

release) the San Francisco garter snake 

(Thamnophis sirtalis tetrataenia); and 

take (capture and release) the 

Conservancy fairy shrimp (Branchinecta 

conservatio), longhorn fairy shrimp 

(Branchinecta longiantenna), and vernal 

pool tadpole shrimp (Lepidurus 

packardi), in conjunction with survey 

and research activities throughout the 

range of the species in California for the 

purpose of enhancing the species’ 

survival. 

Permit No. TE–233367 

Applicant: Laura Gorman, Encinitas, 

California 

The applicant requests a permit 

amendment to take (harass by survey, 

capture, handle, release, and collect 

adult vouchers) the Conservancy fairy 

shrimp (Branchinecta conservatio), 

longhorn fairy shrimp (Branchinecta 

longiantenna), Riverside fairy shrimp 

(Streptocephalus woottoni), San Diego 

fairy shrimp (Branchinecta 

sandiegonensis), and vernal pool 

tadpole shrimp (Lepidurus packardi) in 

conjunction with survey activities 

throughout the range of the species in 

California for the purpose of enhancing 

the species’ survival. 

Permit No. TE–050122 

Applicant: California Department of 

Fish and Wildlife, Bishop, California 

The applicant requests a permit 

amendment to take (capture, handle, 

mark, collect biological samples, radiocollar, survey, translocate, hold overnight, and release) the Sierra Nevada 

bighorn sheep (Ovis canadensis sierrae) 

in conjunction with survey and research 

activities throughout the range of the 

species in California for the purpose of 

enhancing the species’ survival. 

Public Comments 

We invite public review and comment 

on each of these recovery permit 

applications. Comments and materials 

we receive will be available for public 

inspection, by appointment, during 

normal business hours at the address 

listed in the ADDRESSES section of this 

notice. 

Before including your address, phone 

number, email address, or other 

personal identifying information in your 

comment, you should be aware that 

your entire comment—including your 

personal identifying information—may 

be made publicly available at any time. 

While you can ask us in your comment 

to withhold your personal identifying 

information from public review, we 

cannot guarantee that we will be able to 

do so. 

Dated: March 10, 2015. 

Michael Long, 

Acting Regional Director, Pacific Southwest 

Region, Sacramento, California. 

[FR Doc. 2015–06230 Filed 3–17–15; 8:45 am] 

BILLING CODE 4310–55–P 

DEPARTMENT OF THE INTERIOR 

Office of the Secretary 

[15XD4523WK DWK000000.000000 

DS64900000 DQ.64920.15COPER] 

Proposed Renewal of Information 

Collection: 1090–0007, American 

Customer Satisfaction Index (ACSI) 

Government Customer Satisfaction 

Surveys 

AGENCY: Office of Strategic Employee 

and Organization Development, Federal 

Consulting Group. 

mstockstill on DSK4VPTVN1PROD with NOTICES

Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices 14153 

ACTION: Notice and request for 

comments. 

SUMMARY: In compliance with section 

3506(c)(2)(A) of the Paperwork 

Reduction Act of 1995, the Federal 

Consulting Group within the 

Department of the Interior announces 

that it has submitted a request for a 

proposed extension of information 

collection for the American Customer 

Satisfaction Index (ACSI) Government 

Customer Satisfaction Surveys to the 

Office of Management and Budget and 

requests public comments on this 

submission. The information collection 

request describes the nature of the 

information collection and the expected 

burden and cost. 

DATES: Office of Management and 

Budget has up to 60 days to approve or 

disapprove the information collection 

request, but may respond after 30 days; 

therefore, public comments should be 

submitted to Office of Management and 

Budget by April 17, 2015, in order to be 

assured of consideration. 

ADDRESSES: Send your written 

comments by facsimile to (202) 395– 

5806 or email (OIRA_Submission@

omb.eop.gov) to the Office of 

Information and Regulatory Affairs, 

Office of Management and Budget, 

Attention: Desk Office for the 

Department of the Interior (1090–0007). 

Also, please send a copy of your 

comments to Federal Consulting Group, 

Attention: Richard Tate, 1849 C St. NW., 

MS 2256, Washington, DC 20240–0001, 

or by facsimile to (202) 513–7686, or via 

email to Richard_Tate@ios.doi.gov. 

Individuals providing comments should 

reference Customer Satisfaction Surveys 

(OMB ID: 1090–0007). 

FOR FURTHER INFORMATION CONTACT: To 

request additional information or copies 

of the form(s) and instructions, please 

write to the Federal Consulting Group 

(see contact information provided in the 

ADDRESSES section above). You may also 

review the information collection 

request online at http://

www.reginfo.gov/public/do/PRAMain. 

SUPPLEMENTARY INFORMATION: 

I. Abstract 

The Office of Management and Budget 

regulation at 5 CFR 1320, which 

implement provisions of the Paperwork 

Reduction Act of 1995 (Public Law 104– 

13), require that interested members of 

the public and affected agencies have an 

opportunity to comment on information 

collection and recordkeeping activities 

[see 5 CFR 1320.8(d)]. The Office of 

Strategic Employee and Organization 

Development, Federal Consulting Group 

has submitted a request to the Office of 

Management and Budget to renew its 

approval of this collection of 

information for three years. 

The proposed renewal of this 

information collection activity provides 

a means to consistently assess, 

benchmark, and improve customer 

satisfaction with Federal government 

agency programs and/or services within 

the Executive Branch. The Federal 

Consulting Group of the Department of 

the Interior serves as the executive agent 

for this methodology and has partnered 

with the Claes Fornell International 

Group (CFI Group) and the American 

Customer Satisfaction Index (ACSI) to 

offer the ACSI to Federal government 

agencies. 

The CFI Group, a leader in customer 

satisfaction and customer experience 

management, offers a comprehensive 

model that quantifies the effects of 

quality improvements on citizen 

satisfaction. The CFI Group has 

developed the methodology and 

licenses it to the American Customer 

Satisfaction Index, an independent 

organization which produces the 

American Customer Satisfaction Index 

(ACSI). This national indicator is 

developed for different economic 

sectors each quarter, which are then 

published in The Wall Street Journal. 

The ACSI was introduced in 1994 by 

Professor Claes Fornell under the 

auspices of the University of Michigan, 

the American Society for Quality (ASQ), 

and the CFI Group. The ACSI monitors 

and benchmarks customer satisfaction 

across more than 200 companies and 

many U.S. Federal agencies. 

The ACSI is the only cross-agency 

methodology for obtaining comparable 

measures of customer satisfaction with 

Federal government programs and/or 

services. Along with other economic 

objectives—such as employment and 

growth—the quality of outputs (goods 

and services) is a part of measuring 

living standards. The ACSI’s ultimate 

purpose is to help improve the quality 

of goods and services available to 

American citizens. 

ACSI surveys conducted by the 

Federal Consulting Group are subject to 

the Privacy Act of 1974, Public Law 93– 

579, December 31, 1974 (5 U.S.C. 552a). 

The agency information collection is an 

integral part of conducting an ACSI 

survey. The contractor will not be 

authorized to release any agency 

information upon completion of the 

survey without first obtaining 

permission from the Federal Consulting 

Group and the participating agency. In 

no case shall any new system of records 

containing privacy information be 

developed by the Federal Consulting 

Group, participating agencies, or the 

contractor collecting the data. In 

addition, participating Federal agencies 

may only provide information used to 

randomly select respondents from 

among established systems of records 

provided for such routine uses. 

There is no other agency or 

organization able to provide the 

information accessible through the 

surveying approach used in this 

information collection. Further, the 

information will enable Federal 

agencies to determine customer 

satisfaction metrics with discrimination 

capability across variables. Thus, this 

information collection will assist 

Federal agencies in making the best use 

of resources in a targeted manner to 

improve service to the public. 

This survey asks no questions of a 

sensitive nature, such as sexual 

behavior and attitudes, religious beliefs, 

or other matters that are commonly 

considered private. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to, a collection of information 

unless it is operating under a currently 

valid OMB control number. The Office 

of Management and Budget control 

number for this collection is 1090–0007. 

The control number will be displayed 

on the surveys used. Response to the 

surveys is voluntary. 

II. Data 

(1) Title: American Customer 

Satisfaction Index (ACSI) Government 

Customer Satisfaction Surveys. 

OMB Control Number: 1090–0007. 

Current Expiration Date: March 31, 

2015. 

Frequency of Collection: Once per 

survey. 

Description of Respondents: 

Individuals, Business, and State, Local, 

or Tribal Governments who have 

utilized Federal Government services. 

Type of Review: Renewal. 

(2) Annual reporting and record 

keeping burden. 

Total Annual Burden Hours: 16,000. 

Estimated Number of Respondents: 

Participation by Federal agencies in the 

ACSI is expected to vary as new 

customer segment measures are added 

or deleted. However, based on historical 

records, projected average estimates for 

the next three years are as follows: 

Average Expected Annual Number of 

Customer Satisfaction Surveys: 100. 

Respondents: 800 per survey. 

Annual responses: 80,000. 

Frequency of Response: Once per 

survey. 

Average minutes per response: 12.0. 

Burden hours: 16,000 hours. 

(3) Description of the need and use of 

the information: The proposed renewal 

mstockstill on DSK4VPTVN1PROD with NOTICES

14154 Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices 

of this information collection activity 

provides a means to consistently assess, 

benchmark, and improve customer 

satisfaction with Federal government 

agency programs and/or services within 

the Executive Branch. 

(4) As required under 5 CFR 

1320.8(d), a Federal Register notice 

soliciting comments on the collection of 

information was published on 

November 18, 2014 (79 FR 68689–90). 

No comments were received. This 

notice provides the public with an 

additional 30 days in which to comment 

on the proposed information collection 

activity. 

Request for Comments: Comments 

submitted in response to this notice will 

be summarized and/or included in the 

request for Office of Management and 

Budget approval. Comments are invited 

on: (a) Whether the collection of 

information is necessary for the proper 

performance of the functions of the 

agency, including whether the 

information shall have practical utility; 

(b) the accuracy of the agency’s estimate 

of the burden of the collection of 

information; (c) ways to enhance the 

quality, utility, and clarity of the 

information to be collected; (d) ways to 

minimize the burden of the collection of 

information on respondents, including 

through the use of automated collection 

techniques or other forms of information 

technology; and (e) estimates of capital 

or start-up costs and costs of operation, 

maintenance, and purchase of services 

to provide information. Burden means 

the total time, effort, or financial 

resources expended by persons to 

generate, maintain, retain, disclose or 

provide information to or for a Federal 

agency. This includes the time needed 

to review instructions; to develop, 

acquire, install and utilize technology 

and systems for the purpose of 

collecting, validating and verifying 

information, processing and 

maintaining information, and disclosing 

and providing information; to train 

personnel and to be able to respond to 

a collection of information, to search 

data sources, to complete and review 

the collection of information; and to 

transmit or otherwise disclose the 

information. 

All written comments will be 

available for public inspection by 

appointment with the Federal 

Consulting Group at the contact 

information given in the ADDRESSES

section. The comments, with names and 

addresses, will be available for public 

view during regular business hours. If 

you wish us to withhold your personal 

information, you must prominently state 

at the beginning of your comment what 

personal information you want us to 

withhold. We will honor your request to 

the extent allowable by law. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to, a collection of information 

unless it displays a currently valid 

Office of Management and Budget 

control number. 

Dated: March 12, 2015. 

Jessica Reed, 

Director, Federal Consulting Group. 

[FR Doc. 2015–06241 Filed 3–17–15; 8:45 am] 

BILLING CODE 4334–12–P 

DEPARTMENT OF THE INTERIOR 

Bureau of Reclamation 

[RR01115000, 15XR0680A1, 

RX.R0336900.0019100] 

Notice of Public Meeting of the Yakima 

River Basin Conservation Advisory Group; 

Yakima River Basin Water Enhancement 

Project, Yakima, Washington 

AGENCY: Bureau of Reclamation, 

Interior. 

ACTION: Notice. 

SUMMARY: The Yakima River Basin 

Conservation Advisory Group, Yakima 

River Basin Water Enhancement Project, 

established by the Secretary of the 

Interior, will hold a public meeting. The 

Yakima River Basin Conservation 

Advisory Group is a Federal advisory 

committee that provides technical 

advice and counsel to the Secretary of 

the Interior and Washington State on the 

structure, implementation, and 

oversight of the Yakima River Basin 

Water Conservation Program. 

DATES: The meeting will be held on 

Friday, April 10, 2015, from 9 a.m. to 

12:00 p.m. 

ADDRESSES: The meeting will be held at 

the Bureau of Reclamation, Yakima 

Field Office, 1917 Marsh Road, Yakima, 

Washington 98901. 

FOR FURTHER INFORMATION CONTACT: 

Timothy McCoy, Manager, Yakima 

River Basin Water Enhancement Project, 

(509) 575–5848, extension 209; 

facsimile (509) 454–5612; or by email at 

tmccoy@usbr.gov. 

SUPPLEMENTARY INFORMATION: The 

Yakima River Basin conservation 

Advisory Group (CAG) provides 

recommendations to the Secretary of the 

Interior and the State of Washington on 

the structure and implementation of the 

basin conservation program; with that 

the group provides recommendations on 

rules, regulations, and administration to 

facilitate the voluntary sale and lease of 

water. The CAG provides oversight to 

the Yakima River Basin Conservation 

Plan, and provides an annual review of 

the implementation of the Water 

Conservation Program, including the 

applicable water conservation 

guidelines of the Secretary used by 

participating entities in preparing their 

individual water conservation plan. 

Agenda. The primary purpose of the 

meeting is to update CAG members of 

the status of ongoing and future projects 

being funded with Yakima River Basin 

Water Enhancement Project funds. This 

meeting is open to the public. 

Public Disclosure. Before including 

your address, phone number, email 

address, or other personal identifying 

information in your comment, you 

should be aware that your entire 

comment—including your personal 

identifying information—may be made 

publicly available at any time. While 

you can ask us in your comment to 

withhold your personal identifying 

information from public review, we 

cannot guarantee that we will be able to 

do so. 

Dated: February 26, 2015. 

Timothy McCoy, 

Program Manager, Pacific Northwest Region. 

[FR Doc. 2015–06258 Filed 3–17–15; 8:45 am] 

BILLING CODE 4332–90–P 

DEPARTMENT OF THE INTERIOR 

Office of the Secretary 

[15XD4523WK DWK000000.000000 

DS64900000 DQ.64920.15COPER] 

Proposed Renewal of Information 

Collection: 1090–0008, E-Government 

Web Site Customer Satisfaction 

Surveys (Formerly American Customer 

Satisfaction Index (ACSI) EGovernment Web Site Customer 

Satisfaction Surveys) 

AGENCY: Office of Strategic Employee 

and Organization Development, Federal 

Consulting Group, Department of the 

Interior. 

ACTION: Notice and request for 

comments. 

SUMMARY: In compliance with section 

3506(c)(2)(A) of the Paperwork 

Reduction Act of 1995, the Federal 

Consulting Group within the 

Department of the Interior announces 

that it has submitted a request for a 

proposed extension of information 

collection for the E-Government Web 

site Customer Satisfaction Surveys to 

the Office of Management and Budget, 

and requests public comments on this 

submission. The information collection 

request describes the nature of the 

information collection and the expected 

burden and cost. 

mstockstill on DSK4VPTVN1PROD with NOTICES