exv10w4






Exhibit 10.4




Execution Version




SERVICES AGREEMENT




     This SERVICES AGREEMENT is entered into as of the 19th day of July, 2011 (the “Effective
Date”), by and between OILTANKING PARTNERS, L.P., a Delaware limited partnership (the
“Partnership”), OTLP GP, LLC, a Delaware limited liability company and the general partner of the
Partnership (the “General Partner”), OILTANKING BEAUMONT SPECIALTY PRODUCTS, LLC, a Texas limited
liability company (“Specialty Products”), and OILTANKING NORTH AMERICA, LLC, a Delaware limited
liability company (“OTNA”). The above-named entities are sometimes referred to in this Agreement
each as a “Party” and collectively as the “Parties.”



     WHEREAS, the Partnership Group (as hereinafter defined) desires to obtain certain services
from OTNA and OTNA desires to provide certain services to the Partnership Group;



     NOW, THEREFORE, in consideration of the premises and covenants, conditions and agreements
contained herein, and for other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the Parties hereby agree as follows:



ARTICLE 1

DEFINITIONS




     For purposes of this Agreement, the following terms shall have the following meanings:



     “Administrative Representative(s)” has the meaning given such term in Section 6.15(a).



     “Affiliate” means, with respect to any Person, any other Person who directly or indirectly
controls, is controlled by, or is under direct or indirect common control with, such Person, and
includes any Person in like relation to an Affiliate. A Person shall be deemed to “control”
another Person if such Person possesses, directly or indirectly, the power to direct or cause the
direction of the management and policies of such other Person, whether through the ownership of
voting securities, by contract or otherwise; and the term “controlled” shall have a similar
meaning. Without limiting the generality of the foregoing, it is agreed that any Person that owns
or controls, directly or indirectly, 50% or more of the voting securities of another Person shall
be deemed for purposes of this Agreement to control such other Person.



     “Arbitration Award” has the meaning given such term in Section 6.12.



     “Base CPI” has the meaning given such term in Section 2.1(d)(i).



     “Business” has the meaning given such term in Section 2.1(a).



     “Cause” has the meaning given such term in the Partnership Agreement.



 









 





     “Change of Control” means, with respect to any Person (the “Applicable Person”), any of the
following events:




     (a) any sale, lease, exchange or other transfer (in one transaction or a series of
related transactions) of all or substantially all of the Applicable Person’s assets to any
other Person, unless immediately following such sale, lease, exchange or other transfer
such assets are owned, directly or indirectly, by the Applicable Person;




     (b) the dissolution or liquidation of the Applicable Person;




     (c) the consolidation or merger of the Applicable Person with or into another Person,
other than any such transaction where:




          (i) the outstanding Voting Securities of the Applicable Person are changed
into or exchanged for Voting Securities of the surviving Person or its parent; and




          (ii) the holders of the Voting Securities of the Applicable Person immediately
prior to such transaction own, directly or indirectly, not less than a majority of
the outstanding Voting Securities of the surviving Person or its parent immediately
after such transaction; and




     (d) a “person” or “group” (within the meaning of Sections 13(d) or 14(d)(2) of the
Exchange Act) being or becoming the “beneficial owner” (as defined in Rules 13d-3 and 13d-5
under the Exchange Act) of more than 50% of all of the then outstanding Voting Securities
of the Applicable Person, except in a merger or consolidation that would not constitute a
Change of Control under clause (c) above.



     “Closing Date” means the date of the closing of the initial public offering of common units of
the Partnership.



     “Conflicts Committee” has the meaning given such term in the Partnership Agreement.



     “CPI” has the meaning given such term in Section 2.1(d)(i).



     “Damages” has the meaning given such term in Section 5.1.



     “Discussion Date” has the meaning given such term in Section 6.16.



     “Effective Date” has the meaning given such term in the preamble to this Agreement.



     “Estimate Invoice” has the meaning given to such term in Section 2.6.





 









 








     “Exchange Act” means the Securities Exchange Act of 1934, as amended.



     “Expiration Date” has the meaning given such term in Section 3.1



     “Extension Periods” has the meaning given such term in Section 3.1.



     “Final CPI” has the meaning given such term in Section 2.1(d)(i).



     “General Partner” has the meaning given such term in the preamble to this Agreement.



     “Governmental Authority” means:




     (a) any domestic or foreign government, whether national, federal, state provincial,
territorial, municipal or local (whether administrative, legislative, executive or
otherwise);




     (b) any agency, authority, ministry, department, regulatory body, court, central bank,
bureau, board or other instrumentality having legislative, judicial, taxing, regulatory,
prosecutorial or administrative powers or functions of, or pertaining to, government;




     (c) any court, tribunal, commission, individual, arbitrator, arbitration panel or
other body having adjudicative, regulatory, judicial, quasi-judicial, administrative or
similar functions; and




     (d) any other body or entity created under the authority of or otherwise subject to
the jurisdiction of any of the foregoing, including any stock or other securities exchange
or professional association.




	 	 	“Indemnified Party” has the meaning given such term in Section 5.2(b).






	 	 	“Indemnifying Party” has the meaning given such term in Section 5.2(b).





     “OTA” has the meaning given such term in Section 2.1(a).



     “OTNA” has the meaning given such term in the preamble to this Agreement.



     “OTNA Indemnitees” has the meaning given such term in Section 5.1.



     “Partnership” has the meaning given such term in the preamble to this Agreement.



     “Partnership Agreement” means the First Amended and Restated Agreement of Limited Partnership
of the Partnership, as it may be amended from time to time.



     “Partnership Entities” means the Partnership and each other member of the Partnership Group;
and “Partnership Entity” means any of the Partnership Entities.







 









 








     “Partnership Group” means the Partnership and its Subsidiaries other than Specialty Products.



     “Party” or “Parties” has the meaning given such term in the preamble to this Agreement.



     “Person” is to be construed broadly and includes an individual, partnership, corporation,
business trust, limited liability company, limited liability partnership, joint stock company,
trust, unincorporated association, joint venture or other entity or a Governmental Authority.



     “Representatives” has the meaning given such term in Section 5.1.



     “Sales Taxes” has the meaning given such term in Section 6.1(b).



     “Services” has the meaning given such term in Section 2.1(a).



     “SG&A Expenses Limit” has the meaning given such term in Section 2.1(d).



     “Shortfall Amount” has the meaning given such term in Section 2.6.



     “SP Operator Expenses” has the meaning given such term in Section 2.1(d).



     “SP SG&A Expenses Limit” has the meaning given such term in Section 2.1(d).



     “Subsidiary” means, with respect to any Person, (a) a corporation of which more than 50% of
the voting power of shares entitled (without regard to the occurrence of any contingency) to vote
in the election of directors or other governing body of such corporation is owned, directly or
indirectly, at the date of determination, by such Person, by one or more Subsidiaries of such
Person or a combination thereof, (b) a partnership (whether general or limited) in which such
Person or a Subsidiary of such Person is, at the date of determination, a general or limited
partner of such partnership, but only if more than 50% of the partnership interests of such
partnership (considering all of the partnership interests of the partnership as a single class) is
owned, directly or indirectly, at the date of determination, by such Person, by one or more
Subsidiaries of such Person, or a combination thereof, or (c) any other Person (other than a
corporation or a partnership) in which such Person, one or more Subsidiaries of such Person, or a
combination thereof, directly or indirectly, at the date of determination, has (i) at least a
majority ownership interest or (ii) the power to elect or direct the election of a majority of the
directors or other governing body of such Person.



     “Terminated Service” has the meaning given such term in Section 3.2.



     “Third-Party Claim” has the meaning given such term in Section 5.2(a).



     “True Up Invoice” has the meaning given to such term in Section 2.6.






 









 








     “Voting Securities” of a Person means securities of any class of such Person entitling the
holders thereof to vote in the election of, or to appoint, members of the board of directors or
other similar governing body of the Person; provided, that if such Person is a limited partnership,
Voting Securities of such Person shall be the general partner interest in such Person.



ARTICLE 2

SERVICES




     2.1 Provision, Allocation and Reimbursement for Services.




     (a) OTNA agrees to provide the Partnership Entities and Specialty Products with
certain selling, general, administrative and operating services necessary to run the
business of the Partnership Group (the “Business”) and the business of Specialty Products
(the “SP Business”), which services may include, without limitation, those services set
forth in Schedule A and Schedule B (collectively, the “Services”). The Services shall be
substantially similar in nature and quality to the services of each such type previously
provided by Oiltanking Holding Americas, Inc., a Delaware corporation (“OTA”), in
connection with its management and operation of the Business and the SP Business prior to
OTA’s acquisition by the Partnership.




     (b) OTNA shall provide the Services to the Partnership Entities and Specialty Products
in a manner that is in the good faith judgment of OTNA commercially reasonable; provided,
that for so long as OTNA exercises at least the same degree of care, skill and prudence in
providing the Services as customarily exercised by it in providing Services to OTA and its
Affiliates (other than the Partnership Group and Specialty Products), then OTNA will be
deemed to have provided such Services in a commercially reasonable manner. EXCEPT AS SET
FORTH IN THE PRECEDING SENTENCE, OTNA MAKES NO (AND HEREBY DISCLAIMS AND NEGATES ANY AND
ALL) WARRANTIES OR REPRESENTATIONS WHATSOEVER, EXPRESS OR IMPLIED, WITH RESPECT TO THE
SERVICES. IN NO EVENT SHALL OTNA OR ANY OF ITS AFFILIATES BE LIABLE TO ANY MEMBER OF THE
PARTNERSHIP GROUP OR TO SPECIALTY PRODUCTS OR TO ANY OTHER PERSON FOR ANY EXEMPLARY,
PUNITIVE, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES RESULTING FROM ANY ERROR
IN THE PERFORMANCE OF THE SERVICES, REGARDLESS OF WHETHER THE PERSON PROVIDING SUCH
SERVICES, ITS AFFILIATES, OR OTHERS MAY BE WHOLLY, CONCURRENTLY, PARTIALLY, OR SOLELY
NEGLIGENT OR OTHERWISE AT FAULT.




     (c) Subject to the provisions of Section 2.1(d) below, the Partnership Entities and
Specialty Products hereby agree to reimburse OTNA for all cash


expenses and expenditures that OTNA incurs or payments OTNA makes on behalf of the
Partnership Entities and Specialty Products for the Services;






 









 









provided that the Partnership
Entities and Specialty Products shall reimburse OTNA for any direct costs actually incurred
by OTNA in providing the Services and further provided that the Partnership Entities and
Specialty Products shall not be required to pay or reimburse OTNA for any services that
OTNA otherwise provides to support its own assets or the assets of Affiliates other than
the Partnership Group or Specialty Products.




     (d) Subject to the provisions of this Section 2.1(d), the amount for which OTNA shall
be entitled to reimbursement from the Partnership Group and from Specialty Products
pursuant to Section 2.1(c) for the Services listed in Schedule A (except as set
specifically set forth in Schedule A) shall not exceed $17 million per year (the “SG&A
Expenses Limit”), of which Specialty Products shall not be liable for more than $365,000
per year (the “SP SG&A Expenses Limit”). Also subject to the provisions of this Section
2.1(d), the amount for which OTNA shall be entitled to reimbursement from Specialty
Products pursuant to Section 2.1(c) for OTNA-sourced operator services only (i.e., not
including third party operators), as listed in Schedule B, shall be estimated at $285,000
per year (the “SP Operator Expenses,” which is not an absolute limit). The SG&A Expenses
Limit, the SP SG&A Expenses Limit and the SP Operator Expenses (each an “Expenses Amount”
and collectively, the “Expenses Amounts”) shall each be subject to adjustment as follows:




     (i) On each anniversary date of this Agreement, each Expenses Amount shall be
increased by the percentage increase, if any, in the Consumer Price Index — All
Urban Consumers, U.S. City Average, Not Seasonally Adjusted (the “CPI”). The base
index (“Base CPI ”) shall be the published CPI as of the month of Effective Date,
which shall be compared with the first or subsequent anniversary date indices
(each, a “Final CPI”). The percentage change will be calculated to the third
decimal place and applied to such Expenses Amount to determine the adjustments to
the Expenses Amounts in accordance with the following formulas:




     Final CPI — Base CPI x Expenses Amount = Adjustment Amount

                Base CPI




     If the products of the foregoing formula are negative, there shall be no adjustment
to the Expenses Amounts. In the event that the CPI is no longer kept or published,
OTNA shall establish an alternative method of adjusting the Expenses Amounts based
on a then currently published inflation index.




     (ii) If after the Closing Date, the Partnership Group or Specialty Products
completes any acquisition of assets or businesses or the business of the
Partnership Group or Specialty Products otherwise


expands, then the Expenses Amounts shall be appropriately increased, as
applicable, in order to account for adjustments in the nature and extent of






 









 









the

Services provided by OTNA to the Partnership Entities and Specialty Products, with
any such increases in the Expenses Amounts to be subject to the prior approval of
the Conflicts Committee. Any issues that the Parties are not able to resolve
pursuant to the foregoing sentence shall be resolved in accordance with Section
6.12.




     (iii) Beginning on the third anniversary of the term of this Agreement, the
Parties will meet at least annually on or about October 31 to review the scope of
the Services, the standards of performance, performance metrics and activity levels
and, if applicable, any adjustments to the Expenses Amounts. The Parties will use
their good-faith efforts to resolve any issues concerning Service standards,
performance metrics or changes in the Expenses Amounts, with any increase or
decrease (including as a result of termination of a specific service by the
Partnership Group as a result of Section 3.2 hereto) in the Expenses Amounts to be
subject to the prior approval of the Conflicts Committee. Any issues that the
Parties are not able to resolve pursuant to the foregoing sentence shall be
resolved in accordance with Section 6.12.




The SG&A Expenses Limit and the SP SG&A Expenses Limit shall not apply to reimbursement for
expenses for the Services listed in Schedule B, publicly traded partnership expenses of the
Partnership Group as provided in Section 2.2 or for insurance reimbursements as provided in
Section 2.3.



     2.2 Reimbursement for Publicly Traded Partnership Expenses. The Partnership Entities hereby agree to reimburse OTNA for all expenses and expenditures that
OTNA incurs or payments that it makes as a result of the Partnership becoming a publicly traded
partnership, including (but not limited to) expenses associated with annual and quarterly
reporting; tax return and Schedule K-1 preparation and distribution expenses; Sarbanes-Oxley
compliance expenses; expenses associated with listing on the New York Stock Exchange; independent
auditor fees; legal fees; investor relation expenses; and registrar and transfer agent fees. The
obligation of the Partnership Entities to reimburse OTNA pursuant to this Section 2.2 shall not be
subject to any monetary limitation, including the SG&A Expenses Limit set forth in Section 2.1.



     2.3 Reimbursement for Insurance. The Partnership Entities hereby agree to reimburse OTNA for all expenses that OTNA incurs or
payments that it makes on behalf of the Partnership Entities for insurance coverage with respect to
the Business. The obligation of the Partnership Entities to reimburse OTNA pursuant to this Section
2.3 shall not be subject to any monetary limitation, including the SG&A Expenses Limit set forth in
Section 2.1.



     2.4 Access. The Partnership Group and Specialty Products shall (a) make available on a timely basis to OTNA
all information and materials reasonably requested by OTNA to enable OTNA to provide the Services
to the Partnership Entities and Specialty Products; and (b) provide to OTNA reasonable access to
the Business to the






 









 








extent necessary for OTNA to provide the Services to the Partnership Entities
and Specialty Products.



     2.5 Cooperation. OTNA, the Partnership Group and Specialty Products shall cooperate with each other in all
reasonable respects in matters relating to the provision and receipt of the Services. Such
cooperation shall include (a) obtaining all consents, licenses or approvals and (b) making timely
decisions and granting timely approvals and acceptances, in each necessary to permit each Party to
perform its obligations hereunder.



     2.6 Payments. On or before the first business day of each month, OTNA shall send separate invoices to the
General Partner and to Specialty Products for those amounts of money associated with all expenses
or expenditures estimated by OTNA to be incurred or payments estimated by OTNA to be made by OTNA
during the given month that are to be reimbursed by the Partnership Entities and Specialty
Products, respectively, and pursuant to Sections 2.1, 2.2 and 2.3 hereof (each, an “Estimate
Invoice”). Subject to Section 2.7, the Partnership Entities and Specialty Products shall pay or
cause to be paid each Estimate Invoice within thirty (30) days after the date of the Estimate
Invoice. Any Estimate Invoice that is not paid within such thirty (30) day period shall be subject
to late charges, calculated based on a rate per annum equal to the ‘prime rate’ as set forth from
time to time in The Wall Street Journal, Eastern Edition, ‘Money Rates’ column (or the maximum
legal rate, whichever is lower), for each month or portion thereof that the statement is overdue.
The Estimate Invoices shall be “trued up” within ten (10) days of the end of each quarter based on
the actual amount of the expenses, expenditures or payments in respect of which estimates were made
in the immediately preceding quarter, and OTNA will deliver to the Partnership Entities and
Specialty Products revised invoices (each, a “True Up Invoice”) reflecting any adjustments to the
Estimate Invoices. The Partnership Entities and Specialty Products shall each pay or cause to be
paid any amount set forth in a True Up Invoice that is in OTNA’s favor (a “Shortfall Amount”)
within ten (10) days after the date of the True Up Invoice. Any Shortfall Amount that is not paid
within such ten-(10)-day period shall be subject to late charges, calculated based on a rate per
annum equal to the ‘prime rate’ as set forth from time to time in The Wall Street Journal, Eastern
Edition, ‘Money Rates’ column (or the maximum legal rate, whichever is lower), for each month or
portion thereof that the statement is overdue. OTNA shall credit against the next Estimate Invoice
any amount set forth in a True Up Invoice that is in the Partnership Entities’ or Specialty
Products’ favor.



     2.7 Disputed Invoices. The Partnership Entities or Specialty Products may withhold payment on any portion of the
invoiced amount that it disputes in good faith if it provides OTNA with written notice of such
dispute (together with reasonable detail of the facts underlying such dispute) within ten (10) days
following the date of such invoice. The Administrative Representatives shall meet and attempt in
good faith to resolve the dispute. If within twenty (20) days the Administrative Representatives
have been unable to resolve the dispute, and if the dispute relates to whether amounts were
properly charged or Services actually performed, either Administrative Representative may submit
the dispute to an independent third party auditing firm that is mutually agreeable to OTNA, on the
one hand, and the Partnership Entities or Specialty Products, on the other hand. The Parties shall
cooperate with such auditing






 









 







firm and shall provide such auditing firm with access to such books
and records as may be reasonably necessary to permit a determination by such auditing firm. The
resolution by such auditing firm shall be final and binding on the Parties. Upon final
determination that any amount in dispute under this Section 2.7 is owed to OTNA, the Partnership
Entities or Specialty Products shall promptly pay to OTNA such amount, together with interest equal
to the ‘prime rate’ of interest on the original due date as published by The Wall Street Journal,
Eastern Edition, ‘Money Rates’ column (or the maximum legal rate, whichever is lower), accruing
from the original due date of such amount to the date of actual payment. The auditing firm shall
use commercially reasonable efforts to complete its work within thirty (30) days following its
engagement. The expenses of the auditing firm shall be apportioned equally between OTNA and the
Partnership Entities or Specialty Products.




     2.8 Audit. OTNA shall keep books of accounts and other records, in reasonable detail and in accordance with
generally accepted accounting principles and industry standards, consistently applied, with respect
to the provision of the Services and the fees charges, including time logs (or similar time
allocation materials), receipts and other related back-up materials. Such books of account and
other records shall be open for the Partnership Entities’ and Specialty Products’ inspection during
normal business hours upon at least ten (10) days’ prior written notice for twelve (12) months
following the end of the calendar year in which such Services were rendered. This inspection right
will include the right of the Partnership Entities and Specialty Products to have their accountants
or auditors review such books and records. If an audit reveals that the Partnership Entities or
Specialty Products paid more than the applicable fees for any applicable audited period or Service,
OTNA shall reimburse the Partnership Entities or Specialty Products for any amounts overpaid
together with interest equal to the ‘prime rate’ of interest on the original due date as published
by The Wall Street Journal, Eastern Edition, ‘Money Rates’ column (or the maximum legal rate,
whichever is lower), accruing from the date paid by the Partnership Entities or Specialty Products
to the date reimbursed by OTNA.



ARTICLE 3

TERM AND TERMINATION




     3.1 Term. The initial term of this Agreement will commence on the date hereof and, subject to the
provisions of Sections 3.3, 3.4 and 3.5 hereof, shall continue until the tenth anniversary thereof.
The term of this Agreement shall thereafter automatically renew for additional twelve-month
periods (“Extension Periods”) (such date and each anniversary thereof marking the expiration of an
Extension Period being hereinafter called the “Expiration Date”) unless and until any of the
Partnership, Specialty Products or OTNA provides to the other parties written notice not later than
one hundred eighty (180) days prior to the Expiration Date stating that the noticing Party does not
agree to extend the term of this Agreement for an additional Extension Period.



     3.2 Termination for Convenience. Any specific Service or subcategory of a Service may be terminated by the Partnership Group
or Specialty Products (each such specific Service or subcategory of a Service that has been
terminated by the Partnership Group or Specialty Products, a “Terminated Service”) at its
convenience upon thirty (30) days’ prior written notice to OTNA. At the request of the Partnership
Group or Specialty Products, OTNA shall continue to perform a Terminated Service and shall be
entitled to compensation for such Terminated Service in accordance with the terms of this Agreement
beyond such thirty (30)





 









 







day period for the period of time not to exceed ninety (90) days. At the
request of OTNA, the Partnership and Specialty Products will afford OTNA the period of time that is
reasonably required for OTNA to demobilize the personnel and operations that have been utilized in
respect of such Terminated Service and will reimburse OTNA for the costs and losses reasonably
incurred by OTNA in connection with the demobilization or termination of use of systems, personnel,
service contracts, machinery and equipment deployed by OTNA to provide any Services; provided,
however, that the amount of such costs and losses shall be subject to the mutual agreement of the
Partnership Group or Specialty Products, as applicable, and OTNA.




     3.3 Early Termination. In the event that any Party hereto (a) becomes insolvent, (b) commits an act of bankruptcy, (c)
takes advantage of any law for the benefit of debtors or such Party’s creditors, or (d) suffers a
receiver to be appointed for it or any of its property, the other party may, then or thereafter
during the continuation of such event, upon giving thirty (30) days’ prior written notice,
terminate this Agreement and exercise such other and further rights and remedies as it may have
pursuant to law.



     3.4 Breach. In the event of a material breach by OTNA, the Partnership Entities or Specialty Products of any
of their material obligations under this Agreement, including any failure by the Partnership
Entities or Specialty Products to make payments to OTNA when due, that is not cured in all material
respects within thirty (30) days after receiving written notice thereof from the non-breaching
Party, the non-breaching Party may terminate this
Agreement immediately by providing written notice of such termination, provided that the
withholding of payment by the Partnership or Specialty Products in accordance with Section 2.7
shall not constitute a breach of this Agreement.



     3.5 Change of Control. This Agreement shall terminate upon a Change of Control of the General Partner or the
Partnership, other than any Change of Control of the General Partner or the Partnership deemed to
have occurred pursuant to clause (iv) of the definition of Change of Control solely as a result of
a Change of Control of OTA. Notwithstanding any other provision of this Agreement, if the General
Partner is removed as general partner of the Partnership under circumstances where Cause does not
exist and common units held by the General Partner and its Affiliates are not voted in favor of
such removal, this Agreement may immediately thereupon be terminated by OTNA. The Partnership
shall provide OTNA with notice of any Change of Control of the General Partner or the Partnership
at least ninety (90) days prior to the effective date thereof.



     3.6 Amounts Due. In the event of a termination of this Agreement, OTNA shall be entitled to the immediate payment
of, and the Partnership Entities and Specialty Products shall, within ten (10) days, pay to OTNA,
all accrued amounts for Services, taxes and other amounts due under this Agreement as of the date
of termination. Payments not made within ten (10) days of termination of this Agreement shall be
subject to late charges as provided in Section 2.6.





 









 








     3.7 Effect of Termination. Upon expiration or termination of this Agreement, all rights and obligations of the Parties
under this Agreement shall terminate; provided, however, that such termination shall not affect or
excuse the performance of any Party (i) for any breach of this Agreement occurring prior to such
termination or (ii) under any of the following provisions of this Agreement that survive the
termination of this Agreement indefinitely: Section 2.6, Section 3.6, this Section 3.7 and Article
5 and Article 6 hereof.



ARTICLE 4

FORCE MAJEURE




     OTNA shall not be liable for any expense, loss or damage whatsoever arising out of any
interruption of Services or delay or failure to perform under this Agreement that is due to acts of
God, acts of a public enemy, acts of terrorism, acts of a nation or any state, territory, province
or other political division thereof, fires, floods, epidemics, riots, theft, quarantine
restrictions, freight embargoes or other similar causes beyond the reasonable control of OTNA. In
any such event, OTNA’s obligations hereunder shall be postponed for such time as its performance is
suspended or delayed on account thereof. OTNA will promptly notify the Partnership Group and
Specialty Products, either orally or in writing, upon learning of the occurrence of such event of
force majeure. Upon the cessation of
the force majeure event, OTNA will use commercially reasonable efforts to resume its
performance with the least practicable delay.



ARTICLE 5

INDEMNIFICATION AND INSURANCE




     5.1 Release. Except as specifically set forth in this Agreement, the Partnership Group and Specialty Products
hereby release OTNA and each of its employees, agents, members, managers, officers and directors
(collectively, the “Representatives” and together with OTNA, the “OTNA Indemnitees”), from and
against any and all claims, demands, complaints, liabilities, losses, damages, costs and expenses
(collectively, “Damages”) arising from, relating to or in connection with the provision of any
Service to, or the use of any Service by, the Partnership Entities, Specialty Products or any of
their Affiliates or any other Person using such Service, except to the extent that such Damages
were caused by acts or omissions of OTNA or its Representatives, which acts or omissions are
finally determined by a court or arbitral tribunal of competent jurisdiction to be the result of
the fraud, willful misconduct or gross negligence of such Person, in which case such OTNA
Indemnitee shall not be entitled to the benefits of this Section 5.1 to the extent that such
Damages were caused by such fraud, willful misconduct or gross negligence.



     5.2 Indemnity.




     (a) Except as specifically set forth in this Agreement, the Partnership Group and
Specialty Products hereby agrees to indemnify, defend and hold harmless the OTNA
Indemnitees from and against any and all Damages arising from, relating to or in connection
with any demand, claim, proceeding or complaint by a third party (each, a “Third-Party
Claim”) in respect of the





 









 









provision of any to, or the use of any Services by, the
Partnership Group or Specialty Products, except to the extent that such Damages were caused
by acts or omissions of OTNA or the Representative, which acts or omissions are finally
determined by a court or arbitral tribunal of competent jurisdiction to be the result of
the fraud, willful misconduct or gross negligence of such Person, in which case, such OTNA
Indemnitee shall not be entitled to the benefits of this Section 5.2(a) to the extent that
such Damages were caused by such fraud, willful misconduct or gross negligence.




     (b) If a Third-Party Claim is made against any Person entitled to indemnification
pursuant to Section 5.2(a) (an “Indemnified Party”), and if such Indemnified Party intends
to seek indemnity with respect thereto under Section 5.2(a), such Indemnified Party shall
promptly notify in writing the party obligated to indemnify such Indemnified Party (the
“Indemnifying Party”) of the nature of the claim. The failure by the Indemnified Party to
give notice as provided above shall not relieve the Indemnifying Party of its obligations
under this Article 5,
except to the extent that the Indemnifying Party’s rights are actually prejudiced as a
result of such failure to give notice. Upon receipt of notice of the assertion of a claim,
the Indemnifying Party shall have the right to assume, reasonably and promptly, the defense
of the claim at its own expense. The Indemnified Party shall have the right to employ
separate counsel and to participate in (but not control) any such action, but the fees and
expenses of such counsel shall be at the expense of the Indemnified Party. If the
Indemnifying Party does not reasonably promptly assume the defense, the Indemnified Party
shall have the right to employ counsel and to control the defense against the claim, and
the reasonable fees and expenses of such counsel shall be at the expense of the
Indemnifying Party. The Indemnifying Party shall not enter into any settlement of a claim
that includes any term other than just a payment of money, nor any settlement of a claim
that does not include as an unconditional term thereof the giving by the claimant or
plaintiff to the Indemnified Party a full release from all liability with respect to the
claim, in each case, without the prior written consent of the Indemnified Party (which
consent shall not be unreasonably withheld). The Indemnified Party, if it shall control
the defense of the claim, shall not enter into any settlement of a claim without the prior
written consent of the Indemnifying Party (which consent shall not be unreasonably
withheld). The Indemnified Party shall provide all reasonable cooperation and assistance,
at the Indemnifying Party’s expense, in the defense of any claim for which indemnification
is available and shall furnish such records, information, testimony and attend such
conferences, discovery proceedings, hearings, trials and appeals as may reasonably be
requested.





 









 








ARTICLE 6

MISCELLANEOUS




     6.1 Taxes.




     (a) The Partnership Group and Specialty Products shall each bear all of their
respective taxes, duties and other similar charges (and any related interest and
penalties), imposed as a result of the Partnership Entities’ and Specialty Products’
receipt of Services under this Agreement, including any tax which any Partnership Entity or
Specialty Products is required to withhold or deduct from payments to any OTNA, except any
net income tax imposed upon OTNA.




     (b) Notwithstanding Section 6.1(a), the Partnership Group and Specialty Products are
each respectively liable for and will indemnify and hold harmless OTNA from all sales, use
and similar taxes (plus any penalties, fines or interest thereon) (collectively, “Sales
Taxes”) assessed, levied or imposed by any Governmental Authority on the provision of
Services by OTNA to the Partnership Entities and Specialty Products. OTNA shall collect
from the Partnership Entities and Specialty Products any Sales Tax that is due on the
Services it provides to the Partnership Entities and Specialty Products and shall pay such
Sales Tax so collected to the appropriate Governmental Authority.



     6.2 Assignment. This Agreement shall bind and inure to the benefit of and be enforceable by the Parties hereto
and their respective successors and permitted assigns. No Party may assign its rights or
obligations under this Agreement without the prior written consent of the other Parties hereto;
provided, however, that OTNA may assign its rights and obligations under this Agreement to any
Affiliate of OTNA. Any purported assignment or transfer in violation of this Section 6.2 shall be
null and void and of no effect.



     6.3 No Third Party Beneficiaries. Except as provided in Article 5, this Agreement is for the sole benefit of the Parties and their
successors and permitted assigns, and nothing herein expressed or implied shall give or be
construed to give to any Person, other than the Parties and their successors and permitted assigns,
any legal or equitable rights hereunder, whether as third-party beneficiaries or otherwise.



     6.4 Amendments. Except as otherwise provided in this Agreement, including Section 6.15(b), no amendment to this
Agreement shall be effective unless it is in writing and signed by each Party hereto.



     6.5 Waivers. No failure or delay on the part of any Party in exercising any power or right hereunder shall
operate as a waiver thereof, nor shall any single or partial exercise of any such right or power,
or any abandonment or discontinuance of steps to enforce such a right or power, preclude any other
or further exercise thereof or the exercise of any other right or power. The rights and remedies of
the Parties hereunder are cumulative and are not exclusive of any rights or remedies which they
would otherwise





 









 







have hereunder. No provision of this Agreement may be waived except pursuant to a
writing executed by the waiving Party.




     6.6 Notices. All notices or other communications required or permitted to be given hereunder shall be in
writing and shall be delivered by hand or sent by facsimile or sent, postage prepaid, by
registered, certified or express mail or reputable overnight courier service and shall be deemed
given when so delivered by hand or facsimile, or if mailed, three days after mailing (one business
day in the case of express mail or overnight courier service), as follows (or at such other address
for a Party as shall be specified by notice given in accordance with this Section 6.6):



OTNA:




Oiltanking North America, LLC

15631 Jacintoport Boulevard

Houston, Texas 77015

Attention: Jan P. Vogel




Partnership:




Oiltanking Partners, L.P.

15631 Jacintoport Boulevard

Houston, Texas 77015

Attention: Jan P. Vogel




General Partner:




OTLP GP, LLC

15631 Jacintoport Boulevard

Houston, Texas 77015

Attention: Jan P. Vogel




Specialty Products:




Oiltanking Beaumont Specialty Products, LLC

15631 Jacintoport Boulevard

Houston, Texas 77015

Attention: Jan P. Vogel




     6.7 Further Assurances. The Parties agree to execute such additional instruments, agreements and documents and to take
such other actions, as may be necessary to effect the purposes of this Agreement.



     6.8 Exhibits and Schedules; Interpretation. The headings contained in this Agreement or in any Schedule are for reference purposes only and
shall not affect in any way the meaning or interpretation of this Agreement. All Schedules
referred to herein are hereby incorporated in and made a part of this Agreement as if set forth in
full herein. Any capitalized terms used in any Schedule but not otherwise defined therein, shall
have





 









 




the meaning as defined in this Agreement. When a reference is made in this Agreement to an
Article, Section or Schedule, such reference shall be to an Article or Section of, or a Schedule
to, this Agreement unless otherwise indicated. For all purposes hereof, the terms “include” and
“including” shall be deemed followed by the words “without limitation.” The words “hereof”,
“herein” and “hereunder” and words of similar import when used in this Agreement shall refer to
this Agreement as a whole and not to any particular provision of this Agreement. No provision of
this Agreement shall be interpreted or construed against
any Party hereto solely because such Party or its legal representative drafted such provision.




     6.9 Counterparts. This Agreement may be executed in two or more counterparts, and by facsimile, each of which
shall be deemed to be an original, but all of which shall constitute one and the same agreement.



     6.10 Entire Agreement. This Agreement, including the Schedules, constitute the entire agreement and understanding among
the Parties with respect to the subject matter hereof and supersedes all prior agreements and
understandings and negotiations, both written and oral, between the Parties with respect to the
subject matter of this Agreement. No representation, inducement, promise, understanding, condition
or warranty not set forth herein has been made or relied upon by any Party hereto.



     6.11 Severability. If any term or other provision of this Agreement is invalid, illegal or incapable of being
enforced by any applicable rule of law or public policy, all other conditions and provisions of
this Agreement shall nevertheless remain in full force and effect so long as the economic or legal
substance of the transactions contemplated hereby is not affected in any manner materially adverse
to any party. Upon such determination that any term or other provision is invalid, illegal or
incapable of being enforced, the Parties hereto shall negotiate in good faith to modify this
Agreement so as to effect the original intent of the Parties as closely as possible in an
acceptable manner to the end that transactions contemplated hereby are fulfilled to the extent
possible.



     6.12 Arbitration. Any dispute, controversy or claim arising out of or in connection with this Agreement shall be
settled by final and binding arbitration conducted in Houston, Texas in accordance with the
Commercial Arbitration Rules of the American Arbitration Association by one or more arbitrators
designated in accordance with said Rules. All arbitrators must have not less than seven years
experience in the energy industry. The Parties agree that the award of the arbitral tribunal (the
“Arbitration Award”) shall be: (a) conclusive, final and binding upon the Parties; and (b) the sole
and exclusive remedy between the Parties regarding any and all claims and counterclaims presented
to the arbitral tribunal. All notices to be given in connection with the arbitration shall be as
provided in Section 6.6 of this Agreement. The Arbitration Award shall include interest, at a rate
determined as appropriate by the arbitrators, from the date of any breach or other violation of
this Agreement to the date when the Arbitration Award is paid in full. The Arbitration Award shall
also include the fixing of the expense of the arbitration and the assessment of the same, as is
appropriate in the opinion of the arbitrators, against either or both parties hereto. Each party
shall





 









 




otherwise bear its cost for its respective legal
fees, witnesses, depositions and other out-of-pocket expenses incurred in the course of the
arbitration.




     6.13 Governing Law. THIS AGREEMENT SHALL BE GOVERNED IN ALL RESPECTS, INCLUDING VALIDITY, INTERPRETATION AND EFFECT,
BY THE LAWS OF THE STATE OF TEXAS APPLICABLE TO CONTRACTS EXECUTED AND TO BE PERFORMED ENTIRELY
WITHIN SUCH STATE WITHOUT GIVING EFFECT TO THE CHOICE OF LAW PRINCIPLES OF SUCH STATE WHICH WOULD
RESULT IN THE APPLICATION OF THE LAWS OF ANY OTHER STATE.



     6.14 Confidentiality; Title to Data.




     (a) Each of the Parties agrees that any confidential information of the other Party
received in the course of performance under this Agreement shall be kept strictly
confidential by the Parties, except that OTNA may, for the purpose of providing Services
pursuant to this Agreement, disclose such information to any of its Subsidiaries or to
third-party contractors; provided that any such third party shall have agreed to be bound
by this Section 6.14; and any Party may disclose such information to the extent reasonably
necessary in connection with the enforcement of this Agreement or as required by law, any
Governmental Authority or legal process, including any tax audit or litigation or if
requested by any Governmental Authority. The obligations under this Section 6.14 shall not
apply to (i) information that becomes generally available to the public other than as a
result of a disclosure, directly or indirectly, by the receiving Party or its Affiliates;
(ii) information that becomes available to a party on a non-confidential basis from a
source other than the other Party (provided that such source is not known by such party to
be bound by a confidentiality agreement with or other obligation of secrecy to the other
Party); (iii) information to the extent required by a court of competent jurisdiction or
other Governmental Authority or otherwise as required by law, including disclosure
obligations imposed under the United States federal securities laws; or (iv) information on
a “need-to-know” basis under an obligation of confidentiality to its, its Affiliates, and
its and its Affiliates’ consultants, legal counsel, employees, directors, officers,
accountants, banks and other financing sources and their advisors.




     (b) The Partnership Group and Specialty Products each respectively acknowledge that
the Partnership Group and Specialty Products will not acquire any right, title or interest
(including any license rights or rights of use) in any firmware or software, and the
licenses therefor that are owned by OTNA, by reason of the provision of the Services
provided hereunder.



     6.15 Administrative Representatives.




     (a) Each Party shall by notice to the other Party appoint one or more Representatives
(“Administrative Representative(s)”) to facilitate day-to-day communications and
performance under this Agreement. Each Party may treat an






 









 









act of an Administrative
Representative of any other Party as being authorized by such other Party to act for and
bind such Party. Each Party may replace its Administrative Representative by giving
written notice of the replacement to the other Parties.




     (b) No additional schedules, modifications to the existing Schedule or modifications
or amendments to this Agreement shall be effective unless and until executed by the
Administrative Representatives of each of OTNA and the Partnership.



     6.16 Dispute Resolution. If the Parties are unable to resolve any service or performance issues or if there is a material
breach of this Agreement that has not been corrected within thirty (30) days of receipt of notice
of such breach, the Administrative Representatives of the Parties in dispute shall meet promptly to
review and resolve such issues and breaches in good faith (the date on which such Persons first so
meet, the “Discussion Date”). If such Persons are unable to fully resolve any such issues and
breaches in good faith promptly after the Discussion Date, any remaining disputes shall be resolved
in accordance with Section 6.12.



     6.17 Overriding Obligations. Notwithstanding anything to the contrary, no term of this Agreement or the Schedules hereto
shall have the effect of obliging either to breach any legal or regulatory obligation to which such
Person may be subject, by virtue of either requiring such Person to act in a particular manner or
refrain from doing so.



[Rest of the page intentionally left blank]





 









 





     IN WITNESS WHEREOF, the parties have executed this Services Agreement as of the date first
above written.



	 	 	 	 	 	 	 	 	 

	OILTANKING PARTNERS, L.P.	 	OILTANKING NORTH AMERICA, LLC	 	 
	 
	 	 	 	 	 	 	 	 
	By: OTLP GP, LLC, its General Partner	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	By: 

Name:

	 	/s/ Carlin G. Conner
 

Carlin G. Conner
	 	By:

Name:
	 	/s/ Carlin G. Conner
 

Carlin G. Conner
	 	 
	Title:

	 	President and Chief Executive Officer
	 	Title:
	 	President and Chief Executive Officer	 	 
	 
	 	 	 	 	 	 	 	 
	OTLP GP, LLC	 	OILTANKING BEAUMONT SPECIALTY PRODUCTS, LLC	 	 
	 
	 	 	 	 	 	 	 	 
	By:

	 	/s/ Carlin G. Conner
	 	By:
	 	/s/ Carlin G. Conner	 	 
	 

	 	 
	 	 	 	 	 	 
	Name:

	 	Carlin G. Conner
	 	Name:
	 	Carlin G. Conner	 	 
	Title:

	 	President and Chief Executive Officer
	 	Title:
	 	President and Chief Executive Officer	 	 






Signature Page to Services Agreement




 









 





SCHEDULE A



Services Subject to the SG&A Expenses Limit

and the SP SG&A Expenses Limit




	1)	 	executive,
	 
	2)	 	investor relations (provided that the SG&A Expenses Limit shall not apply to reimbursement of
expenses for investor relations services),
	 
	3)	 	sales and marketing,
	 
	4)	 	corporate legal for support of existing assets of the Partnership Group and Specialty
Products for support of existing assets of the Partnership Group and Specialty Products,
	 
	5)	 	accounting (provided that the SG&A Expenses Limit shall not apply to reimbursement of
expenses for accounting services that are to be to be reimbursed pursuant to Section 2.2),
	 
	6)	 	treasury and cash management,
	 
	7)	 	creditor management and collections,
	 
	8)	 	internal audit,
	 
	9)	 	tax reporting and administration for support of existing assets of the Partnership Group and
Specialty Products,
	 
	10)	 	insurance administration and claims processing,
	 
	11)	 	risk management,
	 
	12)	 	health, safety, security and environmental affairs for support of existing assets of the
Partnership Group and Specialty Products,
	 
	13)	 	human resources management for support of existing assets of the Partnership Group and
Specialty Products,
	 
	14)	 	payroll administration,
	 
	15)	 	internal training,
	 
	16)	 	engineering services for support of existing assets of the Partnership Group and Specialty
Products,
	 
	17)	 	Enterprise Resource Planning for support of existing assets of the Partnership Group and
Specialty Products, and







 









 






	18)	 	information technology for support of existing assets of the Partnership Group and Specialty
Products.







 









 





SCHEDULE B




Operations and Project Development Services




	1)	 	operations,
	 
	2)	 	maintenance and repair,
	 
	3)	 	inventory management,
	 
	4)	 	facilities management,
	 
	5)	 	services of third party consultants and advisers, and
	 
	6)	 	services and business development for support of new or expansion projects.