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IJJ. U51A1t. ~ 1!5~Al~ATIS!§ 

OC91g0 .me;.o1"andua1 Ser11t.l. ll9, 17 AU&U•t 1944, direoted the elltabU.W.nt. ot ~r•om•l Control Committees 1n all Si&nal Corp• tield inatall.a- . tiona having a cod>ined mllit.aey and civilian at.rength ot over '°°· 

A ;r.view ot Contrc>l Cormdt.tee procedures in field 1natallation11 indicates 

tha.1; 1.tf •ot1ve ~\1iM Opttrat1on 19 largel.7 detmainad b7 the pre1ence 

ot the toilaning be.sic acndit.ioner 

...=. L 

7 _....__-~i 

•· '.ft1e exiet~c• ot a .t~na; and adequately etat"ted "aontl"Ol" ~up to act as a aecretarlat. 1n-1mpl.-.nting the Comittee•a act.ion• am 

desires. . 

• ~1""'6"" -· .,... • • ..lii:.. .. •¥9::-

:-_., 

_.,,.,..... 

... -.. .. ... ,, .. ~ ....... .. _ .. ~ 

_ • .... 

..... 

~ 

~ 

~., fhe 5f.han11:ei.ipg ot ~ Nq.t.e8ta toro peraomel increases 01" 

adjuetaenta through the Poraonnti""e'ont-!'Ol Comittee tor ooneiderat.~on, 

. - - ~. . :.·_ -- . -· .::;~! 

c.. !he proper and •deQ.uate representation Of\ th• Comittee ot 

all maJor operational group•. ,.. 

d.. Th• exletence ot aut.tioient. "work "WOluM" data tor ••oh ..U. 

oper•t.io:nal or functional group to permit evaluation of the Mrite ot each 

requ•at baaed on tactual nid•nc• ot increa•ing, clecreaaing,. or •hitt.ing work volume. 

In Yi•itin& a number ot s:t.inal Oorps inetaliation• wt.re dit.ficulti•• 

had beon encountered in the operation ot their h:rsonnel Control Ccanittoea, 

t..h• -1>••nce ot oi- lack ot M.Pha11a on one or .111>re or the above taato1'• wa1 

bW.ieve4 to bo the major cau•• ~t d1f'ticul~y. 

' • • I ~-:. • .. I I .. ,,: .... -,~~;.~ 

IToba'b'.Qr th• largest. •ingie taotor oontriwting to .U.coeaetul. Per•C111111l 

Qontrol CocaUti;•o qperation 11•• in the proper conoept •• to the ma•Son tti~ •~atl~ng ot t~~ c~.rOi group in each inatallat.ion. Pollowing ar• a 

("aw MQ9rpt.a trom !11 ~rt1Gl.• ~t4~'4. "~nt Con'Wol 1n UnitOl"Jl" 11bich lp~aNtd ~n th• Spring .. 19'41 iaaue ot the ffarY&N jh,11J~•ll• B.rtn )fhioh 

'11.U bo ot areat a111atance to eaqb co,m.mandipg ot!'ic•r 1n evaluating the 

tontrol operation 1n hi• 1natallat1on • 

*'l'he tem. • cont..rol' 1• subject to mny .i1ades of meaning aa applied 

to ~&••nt._ A.fl it~~ wsed in~· ~t.W-n' eerv1ce1, and 1n thill 

artio1•.1 it re!ttra to the a(!t1v1t.ie' ot @peoially 8lcillad •n1 tunat1on!.J1g 

4.i> a atq.~~. 9!f.pa.c;1~ &• ~-t.W ad:rleora to operating e:xeoutiws. The 

work ot QQ;qtrol. .ott1cer1 c~'--•t' ol \}1!. ••0!.r.1i•1maant_g!_t.1.n1 And. .r•com-

•mntAtioJl Qf -.~Umi cunc~rQing top ~ge.ment problems to which attention 

or the ottlcers 1" directed or attracted. llluetrative or ~mtlfft problGll.9 

art the de!1nition and l"'4~l"an,cerr.ent or organisat~<m: •tructure, work 

.measurement et.udle11 etatlatical and progreaa1v• analJit1a, pereormel dietribution and ~t1liltt1on1 etc." 

1t1tl -

@'pproved for Release by NSA on 04-07-2014 pursuantto E.O. 1352a 
r 

'• 

J 

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REF ID:A67157 

. . . "A word or t110 about tho qualitications or control otticer• will throw 

light on the work t.hey are expected to do, particularly in relation to internal organiBation. Those in charge ot thi• kind ot work •8.DI to -agree on 

the qualiti&• needed: (a) £00d personality} (b) understanding or people; 

(o) ak:Ul in thorough, realistic a~aia. An officer lacking a pleasing 

personality and the ability to •ell ideas runs the r!sk or alienating tm 

gl"<.Jup he is endeavoring to aid. But personality- without aingleneaa ot purpose and Lenacity will get the officer nowhero beyond the pleasant convel"-

aation. He gives the best assistance in those situations in which he haa 

won confidence and support. through hi• tact,, his cou!ll'.on sense, his capacity 

to understand the various aspects or the questions, and hia positive, conatl'U.ctivo ability to devise better procedures. With that confidence gained, 

the otticer frequently i" besieged by requests !or aid from thoajJ too bua7 

to ma.ko 'Lhe manageL10nt inveetigationB thom.ool vca. rt 

*** 

"No pperating administrator can arrord not to have cor.atint)Jr betore 

hil'l the goal or an improved. organit:ation. He mu.ot be alert tc the purposes his organization ia to serve and rust be constantly aware ct hia 

doeree or auccesa in attl'ining that end. Ylhothor he is rolying upon the . aid or his advisor• tor the details ot the appraisal or endeavoring to 

oarr;y the bu.rdan alone, it ia he 1n the f'inal anal.yaia, who must execute 

the control !unction. 

lven with this broad definition of .manageoent control, which pl.aces 

prime reaponsibility on the administrator, thero are cogent reasons 'fri\y 

the help or advisors 1• needed. The pressing and urgent r&q\Air8138Zlte ot 

operation,. the current questions demnding imm.edi..'1te action are ordinarilT 

Ito burdensome that only when nuoceastul dalegat.ion ot authorit;r is poea1ble 

can the opera.ting executive diYorce himsol! aut!iciently rroA the present 

to make singlehanded tbe factual appraisals an1 caretul a.nal:f ail!I that 

e!tectivc control requiree.M 

<ft * * • ~ .&Joo.. 

__ ,~ -__ --,...,..; ·-•.:= 

"Primal"~~ control must rest, 1i'l part at least, upon the ssrvices ot men 

who are 9'8tached tro.m operating and routine executive responsibilities 

whC\ <;an be given an assignment with the tit'.le and 6:pportun1ty to carr.y 

it through to completion. 11 

. - 2 -

{Copied frO'I!J. ":Personnel Util1wsa.tion Sigrial Corpail,. dated December 1944 

rrom Personnel l Training Service,. O!!ice or the Chief Signal Officer.) . 

····~ ' " . . .a·~~~ " . ' :..:..-~~ .,..-,·11 !If••"" - ·---

-·--= 
REF ID ... 67157 

SECRET' CONFIDENTIAL R"i'TRICTED 

TO DATE\j ~~ FROM 

Commanding Officer 

---TAss istant Comm.anda_n..,...~---.~),...6-- __ _ 

_ ~ __ Dir of Comrn Researcl\4'\ \(.i\04 b 

Control 0 ~---Fiscal 0 -. ----------------~ 

Administrative 0 ---- ----~-----~ Post Adjutant 

Int e 1 li gen c e ...,.-------- 0 

Provost Marsha~l-------,.....-----

2nd Sig Serv Bn 

_.,.,..,.__,,..;;:----- 1 

Chief 1 Pers & Tng Div V ------ Chief, Pers Br ----------- Chief1 Tng Br ------- o/c Officer P~e-r-s ....... Se_c ______ _ 

Chief1 Oper Serv Div ----- Chief, Communications ---=------ Br 

Chief1 Laboratory Br --- Chief. Machine Br ------- Chief 1 Supply Br ---------- . 9/q1_ S~A Mail Un~i~t-------

----Chief. Security Div ----- Chief. --..---------- Protective Sec Br 

Chief. Cryptographic Br --- Chief. Development Br --- Chief1 Intelligence Div ---- ---- Chief, Language Br ------ Chief• Mil Cryptanalytic --------- Br 

Chier. Gen Cryptanalytic B;--

Chief• T/A and Centro l Br - Chief. I & L Br ~ 

As discussed 

As requested ------------ Comments and.-r-e..,...tu_r_n ______ _ 

Information and file 

Information and fol:'l.~arding ------- .. Informa ticn and return - ----- Recommendation See note on re_v_e_r_s_e _____ _ 

Signature if approved 

Your action -----
i 

RElf ID:A67157 

·.~.:..k~· 

t;.;.J_ ~ ~ + 1"'""' . j-- i.. .- .- ... 

. .. - .. 

' .. 
.:. =-=--- REF 'ID :·A671S7 

DlL'U''T 

. -- ~NDtJll to't' Ccalman.ding Ottioer, digml. $90Ut"it7 .ig4Q'l.C:J . \.: . 

&Ybjea 1 Oparatio~ ot Peraomel Control ~~t .. 

... -...-. - I.,.,... -. 

.. --· -- -- - l. OCSigO Kc.orandum, Serial IJ.19, 17 .Auguat. 19441 direot,lld \ha ut..abliehment ot Personnel Control Oommitt••• 1n all lipl Corpe Field lrwtall&tiona 

havinjJ a combined military and o1Y1ll&n atnngtl'l ot oYer ~ In aooordanc• 

with thia d:ir•otive/a P•raonnel Contl'Ol Coomittee conaietina ot the Control 

e!tioer, the Chiet. Per•onn•l and Training Diviaion, -.rid Kr. Frank Lewi.a, a.a 

th• oivW...n repre1enta~ive, •• appointed and Mt tor t.h• that t:!M an 

4 Sept.embor l9ltJ+. On 25 lovwaber 19441 per Office Orders 127, l&Jor Phillip 

ling and Mr. Mkrk Rho&da't wre appoint.ed. umbera ot thu Ca:imit.tee vie• Col.on9l 

Cook and. Kr. lAwia re11..,ed. 

2. 'the Standing Operating Proc.-J.un-Orpni11at1on1dated 5 Ootobor 1944 

eeta !orth in 8eot1on 91 para,gt'aph 21 the duti•• ot the Personnel. Contrell 

CCllllld.ttee. !th•se are &8 tollow•• 

a. Oon•idera preaont allooation and utilization of peraomttl at 

Arlineton Hall Stat!on)in th• Second Signal S.rvic• &.ttalion'>and in the 

operating br11.nches. 

b. Reviews all chanpa in uiatin,g allocations. 

o. &nie• all aivilian peraonnel grievance• and nported dittioult1"1. 

d. Jlak•• recomaendatioru1 to the Coomand1ng orticer in accordance with , 

th• .t'1nding ot t:h• Cornmttee. 

). At an inclo•ur• to OOSi&O Memo'i'andwa, Serial lll.9, 17 Au&u•t. 194'., t.m 

euue•t•d orpid.sa.tion and d.utiee or the Peraomel Control Oocm:dt.t.ee are ••t torth. 

Th• ba•io Nquirement.a are that. t.h• Mtl!lbva ot t.he Cocmittee will taadl.1&1'1-

th.aelves with& 

-1-

. ' 

, - .... .. :.- -=--- ,,_,, __ &_ ~ .. 

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REF ID:A67157 

&. !11• ad.••ion and operation or the variau.e tn-• ot aot.i"Yit.iea Jn 

the ooim•nd oonoemed. 

b. Tt1• War Department. Manpower !oard and other 8 •tandarda" tor aeuuit1ng per1onn«l. req.iir.aenta. 

o. .lll ou:rrent. inrotma\ion NlaUn to workload•, •t.andftrd9, 'work 

•implil1cat1on prooeduros, •to. 

·.. • It.. la f\ll"ther proVided that the Per1onnel Oont1'10l Comnit.tee will 

operate as a A&tt organi•ation and will &dYi•• t.ha ao.anding Ottioer 1n Ida 

•ttOl't to bring peraonnel •l:lplo,-ed in each installation down to that r.-.,.iirtd 

at the most attioient siailar inatall"tion. In accol'!lpllahine thia, it will: 

a. let.ablish a general pl.an tor the conduct ot work •&1\U"fUOnt 

and work aiaplif'ie&tion etudi••1 applr~ th• pr1ncipl•a outl1nod iD ASP 

Control llanual.a1 k 703-), 4 and 5, aa appl.ioaba to ea.ch installa.t.ion. 

b. Instruct aubordinat.e units 1n the u1e or work ma1urem.ent. and 

"ftOrk •111\plitication techniqu••• 

o. Anaqss.• dat.• derived trom th•ae and other 8tud.ie11. 

d. Beocx:letld nad1al. anion to ,oon<Diae in the ueo ot peraoaMl. 

•· le ,PJ"epa.1"94 to .tumilltt h11h•r autborit.1 with "levant work ••euNmtnt and oth_. Gmil&l" da.t.e. upon nqu•et. 

t. Maintain ol.o•• ooordination through cl111111U1l• with. the OS01 a 

~raonn.•l Cout.:rol Comittee and Control D1V1aion1 Or.B1&Q. 

I• Kake or 1n1t1ate aurv•7• of pertoMel wh'n d••irable. 

h. Make •pot ch•ok• ot peraomel in niprtteeniatin gl"oup• trca 

time to tim a.a a meana of dete:rmin1ng that reoo1:'d.IJ are being properly kept 

Md ;-•port.a are being properl.T compiled. 

. -· 
REF ID:A67157 

"""= -

1. lupl1'Yia• th• prepan.\lon ot ltrenath "J>Oft.• oat Pw90mlll Oan\n»l 

_"For-IA, W. D.,. A. G. O. F~nn. lo~ ~~ (Con\rol 'RF0'9'8l 8pbol AP-1}1 and ·~ \ha •. 

r. 

r th.er ar. torwe.rded 1n time to bo HMiftd. in WuhfJJ&ton at th• F••GribM Um. 

.. 

i .. 

~ 

L 

·-

j. Check AP-l nporte asainat the -.d.na Nport1 a.."ld •china rtoo$ 

twporta and reconcile dU'fere11ces. 

k. Ana:Q-1• AP-1 reports with a view to dewlopin& opportunities tor 

•coMIJV" in i-rso~l. 

l. Keep intormed ae to proposed diacontilrua.na• or reduction ot 

aotiv1t1ea and .r•o~end pettaonnel reduction• accoNtn&lr. • I• 

a. iatab11•h · proQedu:rea and .-k• recCllDUMtndatione whioh JDight be ot 

•••iatance to othet' C:Olll!\!Jlde tor- trans~•sion to higher •uthorit,. 

4. leowstt · ot th• unique nature o! tbi.a 1n1tallati_on ancS, th• 1"Qk Qf ~ 

ocaparable irtatallation•, the fl'e.raonil•l tbnt.rol 0<Jl3J.3.;~k• b•11t betn h&nd.iQaWtld in r 

1\s •tf'orta to ••cure adltq,uate data. the Oout.rol O!'t1ce has and u eonduotiq 

-- ~ 

110l"k aimpli.ficat.ion and personnel \ltiUMt.lon etudi•~ 1n ~ ot tho twr . . ~~-r/. d_..._ &~~.~-~ ~H-z.. R.L-Jl ... ~11-.:t..-...:.4--~ -~ 

o:r-rat,1ng d1Via10ll8. ,,\ th• results of th••• atudi.•• hav• been tona.rdod d1r•o1i 1io ···-~ 

the Com.saandirig Qt.fleer Md reiedial action rec~nded "1 all oa.1•• wbo.rta ••VSAI 

ot p•rsomtil. or •pace appeared to b• tealibltt a Re~eat• tor increases in 

axi•ting per1JOnnel authorization aH tttoeivacl b7 th• Pcrao~l Control eo.d.trt... 

in.v.at.ig&ted, 1tud1ed, and recomi:mnd&tionl aubllit\ed to th• QomunUna Ctticv. 

J. A revl.,, ot hr.iomol Oont.i"ol Colsittee procedUree 1111'1-1.d iwltallatie>l'Je 

o<*lducted ~ OCSigO 1ndioatee tha~ etteotiTit c<ad.ttee operation 1• lN'~ 

cSttendnod by th• preaenC. ot th• tollorrina ba•lc condi\!one 1 

&. 'ih• ui.tence ot a etrong and adequate:cy •tatted "control" group 

to aot •• a eeoretariat. in hlpl.OJD1tntil11 the Comnittee t. actions and deai.rea. 

b. '!ho ChfUUleling of~ N<..-uest.• tor peraonnel inCrMM• Gr 

adjust.manta through tho Per•orinel Control Comittee tor conaideration. . ' . . ., .. - .... ~ :'\ ... ~ 
REF ID:A67157 

o. !he proper and adequate npr•aentation on th• ~t.te• ot a.1.1. - ·: ·'' ~ t_,. ... '!'. ~-·. ·-~- . ---~ .· . ·-' .ujor operational. .POUP•• 

d. The W.tence of aut!icant "work Yol'Will" data for eaoh mall. 

operational or runctioM.l· group to pormit ev&lURtio.n ot the merit.a ot each 

nqueat. based on tactual evidence ot increasing, decNaeing, or •hilt.ins 110ric I 

. 

volumo. 

The operation of the Personnel Control Oomittee 1n thi1 Agenoy li&a been 

~red b;r \he lack ot an•tAN =-4 adequatel7 at'att•d _"c~trol • aroup, by 

tho lack ot 1"'0por and adequaf;e :repreaent.ation on tho Coiaittoe of all ajor 

operational 1roupa)and. by tho lack ot euttioi•nt "wur.k volume" data in oacb 

11:111.ll operational. group to permit n&l.Ua.tion of the requeata tor a4dit.ional 

. . . d" Pl~llbnnol baaed on tactual evidence ot 1.norea•ine~ decreasing work voluae. . . ,.. . 

'th•r• ia no known t1,y1.1•d at.iak•l ot mea.sur81.1Bnt that can be apj,fl.9'1 throogh ail 

~ I 

' I 

_, 

,. .. '\ - . , .. - .. '11-·-..a..,. 

ope.rat.ional unita ot thi• Apior. It 19 believed tha1;lbued upon wvrk aiaplJ.-

tioation at.udiea n~ boine conducted..a. ll7ard at1ck11 ~ b• 1witafu.haci tor~ 

WOl'kinl unijDand a COil'll.on d•nominat.alr found by tranalating all 117&1"d. •t.ioke" I "" '" ~ • ' • 

into tersu ot non hour a. 

6. ~o ~impltQ8nt the et.f'ectiw operatiOn ot ·the iler~i" Control· W'tt.ee . .. , · . ' 

in thia .Ageno.r, it ia r•commended that: 

a. Th.a relationship b•tweon the P•raonnel Control ~t.t .. , the 

Control O!tice, •tid th• Coomand!ng Orticer be olaritied. I II. • .. 

~. iitt• r,ontrol Ott~c• b• elcpanded inir.dia:tel.T t.o pe~t -~t• tunot.!oning 

- •• a ••or•tariat to implement the committee'• action• and d&sir••· 

c. lh• Oomittee b• expanded to include repreeent.atiwe -ot ~oh I .... • 

- ........ 1 

oparating di'Y:S.1ion. 

d. Tho Oontrol Ot'lice be 1natruct.ed"io proceed U..d!.a+.el)r Wit.h . 

I •