# SILVERBERG GOLDMAN 

# & BIKOFF, L.L.P. ATTORNEYS AT LAW GEORGETOW!,!PlACE •_~UlTE 

### 129 ".!J9J~OTH _?TREE-r,

### NW~_Y; ASHINGTON, D.S=

..2.0007


### June 18,2014 

### BYELECTRONIC SUBMISSION Docket DOT-OST-98-3304 Docket Management Facility U.S. Department ofTransportation West Building Ground Floor, Room W12-l40 1200 New Jersey Avenue, S.E. Washington, D.C. 20590

Re: Dreamjet SAS d/b/a La Compagnie; Family Assistance Plan Dear Sir orMadam: Pursuant to49 U.S.C. 

# S41313 and DOT's Notice, dated January 20, 2004, the undersigned counsel for Dreamjet SAS d/b/a La Compagnie ("Dreamjet") hereby files inDocket DOT-OST-98-3304 Dreamjet's Family Assistance Plan. The enclosed Plan addresses the needs offamilies ofpassengers involved in accidents within the United States that involve an aircraft operated by Dreamjet as required by the Foreign Air Carrier Family Support Act of 1997, as amended. A24-hour telephone number and an e-mail address for Dreamjet's operations center for use inthe event ofan emergency has been provided to the NTSB by separate correspondence. The enclosed plan was also included asExhibit D.to the Application ofDreamjet foran Exemption and Foreign Air Carrier Permit filed inDocket DOT-OST-2014-0063 onApril 24, 2014. Sincerely,

Michael F. Goldman Counsel for DREAMJET SAS D/B/A LA COMPAGNIE
Enclosure

# DREAMJET

PAAlS 1- NEW YORK;" LOKlX»I DREAMJET SAS FAMILY ASSISTANCE PLAN Introduction DREAMJET recognizes that en essential element of the Company's response to any accident isto address the needs ofthe familiesof passengers. The purpose of DREAMJET's Family Assistance Plan isto provide company personnel with guidelines, procedures and training that will enable them to act in the best interests of the families of passengers involved in any aircraft accident involving DREAMJET's aircraft, and to treat survivors and families with dignity. For purposes of this family assistance plan, an "aircraft accident" means any aviation disaster, regardless of cause orsuspected cause, that occurswithin the United States. This plan has been developed to:

•act in the best interest of the families of passengers involved in any aircraft accident involving DREAMJET's aircraft and resulting inmajor casualties;

•treat the members of such families with dignity, respect and sensitivity to their cultural, religious, national and ethnic backgrounds, andassistthem as established inthis plan; and

•coordinate the assistance that DREAMJET provides to families of passengers with the efforts of the involved safety or investigation governmental agencies in the event of an aviation disaster. Response planning DREAMJET's anticipation to the management of an aviation disaster relies on the following measures:

• DREAMJET has set an emergency response plan that triggers several specific response plans Including the family assistance plan;

• DREAMJET has selected an assistance provider (AXA ASSISTANCE) with very specific requirements thatenables DREAMJET tofulfilltheguidelines of itsfamily assistance plan;

• DREAMJET maintains an emergency contact infonmation protocol and a list of personnel with family assistance responsibilities; and

• DREAMJET trains its personnel to ensure the adequate response to an aviation disaster andtheefficient coordination with the assistance provider. Commitments DREAMJET iscommitted to providing family assistance wilhout regard to passenger's status as revenue, non-revenue passenger, crewmember orthird party. DREAMJET is committed to providing sufficient resources to carry out its family assistance plan. DREAMJET is committed to providing personnel with training sufficient to the execution of this plan.

Dream/et- Soci~t~ paractions slmplifieeaucapital de22500000€

SI~gesocial: 53avenue Jean Jaur~s93350LeBourget- 798090627 ReS BoblgnyDREAMJET iscommitted to ensuring availabilily oftrained personnel to carry outthis plan al anylime ofan aviation disaster. Telephone Number After an accidenl invoiving one of ils aircraft, DREAMJET will publicize a reliable, toll-free telephone number and provide staffto lake callsto such number from families of passengers involved in an aircraft accident lhat involves an aircraft under ils control and results in a significant loss oflife. Passenger identification Passenger name list Immediately after an accidenl involving one of ils aircraft, DREAMJET will compile a list of passengers onboard the flight based upon the best available informalion. This information will be assembled inilially using the passenger name list (PNL) for the flight and will be verified by cross-checking lhe names against other information available 10the Company. DREAMJET will update lhe listas long as newinformation is made available. Each edition of the lisl will show specific date, time and edition number. If appropriate the list will specify "preliminary and unconfirmed". DREAMJET will ensure that its personnel respect the strict confidentiality of the passenger manifest. Passenger identification DREAMJET will rely on the duly authorized medical examiner or coroner for positive identification offatalities. DREAMJET recognizes lhat it is the responsibility to the medical examiner or coroner to make a positive identification of any deceased passenger. If a passenger has died, the medical examiner or coroner will coordinale with the disasler mortuary team commander to provide official notification ofdeathtofamily. Notification to investigation agencies, NTSB director of famiiy support services and nonprofit organization
. Upon request, DREAMJET will providetothe applicable investigation and safety agencies as well as to the concerned justice authorities lhe passenger name information in its possession. DREAMJET will provide, immediately upon request, and update a list (based on the best available information at the lime of the request) of the names of the passengers aboard the aircraft (whether or not such names have been verified) to the direclor of family support services designaled for the accidenl under section 1136(a)(1) and the nonprofit organizalion designated forthe accident underseclion 1136(a)(2). Family notification Before public release of the passenger Iisl and as soon as practicable after a thorough verification ofthe individual's status as a passengeron lhe affected flighl bul without waiting foralilhe names of passengers to beverified, DREAMJETwill notify each family directly and in coordination with medical authorities, the nonprofit organization for lhe accident designated under section 1136(a)(2) orolher suitablytrained individuals.

Dreamjet - Societe par actions simplifiee au capital de 22 500 000 € Siege social: 53 avenue Jean Jaures 93350 Le Bourget - 796 090 627 ReS BobignyHaspitalizatlan and assistance pravided ta survivars Farinjured passengers, the haspital is respansible far status updates and either the haspital .orDREAMJET will advise lhe family. Canfidentiality DREAMJET enfarces an internal palicy prahibiting the unautharized release .of any infarmatian relatedt.oan acciden\. Assistance ta passengers and families DREAMJET will ca.operatewith investigatian and medical agencies .orassistance pr.oviders t.oensure that families .of passengers receive an apprapriate level .ofmental health and caunseling services f.ollawing an acciden\. Whenever feasible, DREAMJET intends ta pr.ovidefacilities farthe assistance .offamily members attheaccident site. Family access ta the accident site W~h Iimitatians established by safety, justice .orcampetent autharities, DREAMJET will resp.ondt.ofamily request f.oraccess ta the accident site. Access ta the site alsa may be limited by terrain, safety .or security measures .or unfareseen canditians beyand the c.ompany'scantral. DREAMJET will assist members .ofthe family .ofa passenger traveling ta the lacati.on.ofthe accident and pravide during a reasanable time periad farthe physical care .ofthe familywhile the family isSlayingat such l.ocatian. Passengers remains, persanal effects and m.onuments. Disp.ositi.on .ofremains DREAMJET understands the final respansibility f.or the disp.ositi.on .of identified and unidentified human remains lies with the medical examiner and c.oroner. The medical examiner .orcor.onerwill release any identified remains directly tathe families. Ifany human remains came inta DREAMJET's cantr.ol,DREAMJETwill cansult with each family abautthe dispasitian .ofany remains in itscantr.ol. Retum .of

persanal effects DREAMJET rec.ognizesthat safety,justice .orany inv.olvedautharity shauld return identifiable persanal effects tathe passenger's family and natt.oDREAMJET. The same auth.orityshauld determine the dispasitian .ofany unidentifiable persanal effects. Ifany persanal effects came inta DREAMJET's c.ontral, DREAMJET will c.onsulteach family abaut the dispasiti.on .ofsuch pers.onaleffects. Ifrequested, DREAMJET will return any identified persanal effects under its cantral ta families as sa.on as passible if they are nat needed by any safety .orjustice autharity as part .ofthe accident investigatian. Once each family has reviewed all unidentified persanal effects, DREAMJET will retain any unclaimed pers.onal effects in a secure area far at least eighteen (18) manths and will caardinate with the families an the dispasitian .ofthese ilems. DREAMJET may accamplish thiswark using the service .ofthird-party servicepraviders. Manuments DREAMJET will cansult with the family .of each passenger abaut c.onstructian .of any

Dreamjet - Soci~t~

paractionssimpliMe aucapitalde22 500 000 € Si~ge social: 53 avenue Jean Jaur~s 93350 Le Bourget - 796 090 627 ReS Bobi9nymonument tothe passengers to be built inthe United States, including any inscription on the monument. Liability for man-made structure In the event of an accident resulting in significant damage to man-made structures or nongovernment-owned property on the ground, DREAMJET shail promptiy provide written notification, to the extent practicable, directiy to the owner about liability for any property damage and the means for obtaining compensation. Such notice shail advise the owner to contact the property insurer as the authoritative source for coverage and compensation, not to rely on unofficial information provided by DREAMJET about compensation for property damage and to obtain photographic or other detailed evidence of property damage as soon possible. Relationship with designated independent organization DREAMJET will cooperate without restriction with any independent organization designated by a safety or'justice authority to ensure that families receive an appropriate level of emotional care and support services and assistance foilowing an accident. DREAMJET wiil provide reasonable compensation to the designated independent organization for any emotional care and support services provided tothe famiiies of passengers. Electronic transmission of investigation hearings In the case of an accident in which an investigation authority conducts a public hearing or comparable proceeding at a location greater than eighty (BO)miles from the accident site, DREAMJET wiil ensure that the hearing or proceeding is made available simultaneously by electronic means at a location open to the public at either the U.S. origin city and U,S. destination city ofthe flight, orboth asapplicable. Third party contractor In order to fulfiil its obligations under this Plan, DREAMJET has contracted with N<A ASSISTANCE part of the work listed in DREAMJET'S family assistance plan and may contract additional work with third party service providers who specialize in aviation disaster response services.
Consultation on carrier response not covered byfamily assistance plan In the event that DREAMJET volunteers assistance to United States citizens within the United States with respect to an aircraft accident outside the United States involving major loss of life, DREAMJET wiil consult with the NTSB and the Department of State on the provision ofthe assistance.
Revisions and code-share agreements DREAMJET maychange this planfrom timetotime. If DREAMJET were to enter into a code-share agreement or wet lease agreement, DREAMJET may revise this plan.

Dreamjet - Socillte paractionssimplifiee aucapitalde22 500 000 € Si~ge social: 53 avenue Jean Jaur~s 93350 Le Bourget - 798 090 627 RCS Bobigny