1. DESCRIPTION This sheet transmits Revision 02 to Service Bulletin 500-27-0006. This is a complete reissue of the Bulletin. This revision incorporates the information presented in the Information Notice related to the previous issues of this Service Bulletin, as listed below: None. 2. ADDITIONAL ACTION Aircraft that have complied with the previous issue of this bulletin need additional action according to “PART II” of this bulletin. 3. RECORD OF REVISION Basic issue: 02/Sep/2010 Revision 01: 29/Nov/2010 Revision 02: 14/Jan/2011 4. HIGHLIGHTS The topics, affected pages, and a brief description of the content-related changes introduced by this revision are presented below. Revision bars are put in the left margin of each page to show the location of the significant changes. Text displacement and text format changes are not indicated.
TOPIC/PAGE DESCRIPTION OF REVISION 1. PLANNING INFORMATION 1.A. SB EFFECTIVITY / 01 Created effectivity to PART I and PART II. 1.C. REASON / 02 Added reason for Revision 02. 1.D. DESCRIPTION / 03 Created description to PART I and PART II. 1.E. COMPLIANCE / 03 Modified compliance to PART I and PART II. 1.G. ESTIMATED MANPOWER / 04 Created PART I and PART II 2. MATERIAL INFORMATION 2.B. INDUSTRY SUPPORT INFORMATION / 07 Added labor informatiom to PART I and PART II.2.C. MATERIAL NECESSARY FOR EACH AIRCRAFT / 09 Added sealant information. 3. ACCOMPLISHMENT INSTRUCTIONSHARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# TRANSMITTAL LETTER

SB No.: 500-27-0006 PAGE: 1 of 2 Embraer Copyright © 2011. All rights reserved.TOPIC/PAGE DESCRIPTION OF REVISION Created PART I and PART II procedures Figure 3 New figure to PART IIHARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# TRANSMITTAL LETTER

SB No.: 500-27-0006 PAGE: 2 Embraer Copyright © 2011. All rights reserved.FLIGHT CONTROLS - CHANGE OF ANGLE OF ATTACK (AOA) SENSOR FROM PN C-100117-2 TO PN C-100117-3

1. PLANNING INFORMATION A. SB EFFECTIVITY (1) PART I: CHANGE OF ANGLE OF ATTACK (AOA) SENSOR FROM PN C-100117-2 TO PN C-100117-3 Aircraft affected: MODEL SN EMB-500 ’Phenom 100’ 50000005 thru 50000119, 50000121 thru 50000130, 50000132 thru 50000134, 50000136, 50000137, 50000139, 50000141 thru 50000158, 50000160 thru 50000162, 50000164, 50000165, 50000167 thru 50000175, 50000177, and 50000178, that have not complied with the previous issue of this Bulletin. (2) PART II: INSPECTION OF THE AOA SENSOR, AND SEALANT APPLYING Aircraft affected: MODEL SN EMB-500 ’Phenom 100’ 50000005 thru 50000217, 50000219 thru 50000221, and 50000226, equipped with AOA Sensor PN 100117-3, factory-incorporated or incorporated with the previous issue of this bulletin.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

Copyright © 2011 by EMBRAER S.A. All rights reserved.

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 1 of 16 Embraer Copyright © 2011. All rights reserved.In-production effectivity: EMB-500 ′′ Phenom 100 ′′ aircraft 50000218, 50000222 thru 50000225, 50000227 and on, have an equivalent modification factory-incorporated. B. CONCURRENT REQUIREMENTS None. C. REASON (1) HISTORY It has been identified that, under certain conditions, there is a small amount of water accumulated in the gap between the AOA cover base assembly and the stationary ring on the mounting plate. (2) OBJECTIVE To change the Angle of Attack (AOA) sensor from PN C-100117-2 to PN C-100117-3 with a drain hole. And also, to rework the cover plate to allow a visual inspection in the drain hole of the AOA sensor. (3) EXPECTED BENEFITS To avoid that water accumulates in the gap between the AOA cover base assembly and the stationary ring on the mounting plate. (4) REVISION HISTORY (a) Revision 01 This revision is being issued to: – Remove aircraft SN 50000120, 50000131, 50000135, 50000138, 50000140, 50000159, 50000163 and 50000166 from the service effectivity. – Add aircraft SN 50000120, 50000131, 50000135, 50000138, 50000140, 50000159, 50000163 and 50000166 to the In-production effectivity.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 2 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 Embraer Copyright © 2011. All rights reserved.(b) Revision 02 This revision is being issued to include PART II, as an Additional Action, which consists in applying of the sealant around the interface between the AOA covers and the AOA sensors. D. DESCRIPTION This Bulletin is divided into 2 PARTS, as follows:

PART I CHANGE OF ANGLE OF ATTACK (AOA) SENSOR FROM PN C-100117-2 TO PN C-100117-3 PART I of this bulletin consists of the replacement of AOA Sensor PN C-100117-2 with a new unit PN C-100117-3 and the rework of the cover plate. To do this, it is necessary, remove the Left-Hand (LH) and Right-Hand (RH) AOA sensor, rework the AOA sensor cover and change the AOA sensor, from PN C-100117-2 to PN C-100117-3.

PART II INSPECTION OF THE AOA SENSOR, AND SEALANT APPLYING - ADDITIONAL ACTION PART II of this bulletin is an additional action to inspect and apply sealant on the interface between the AOA covers and the AOA sensors, if necessary. To do this, it is necessary to do a visual inspection of the AOA sensor area, and if necessary, protect and clean the area to apply sealant. E. COMPLIANCE (1) APPLICABLE TO PART I and PART II (a) Embraer recommends that PART I or PART II of this bulletin be accomplished during the next scheduled maintenance check of 12 months or 300 flight hours, whichever occurs first.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 3 Embraer Copyright © 2011. All rights reserved.F. APPROVAL The technical aspects of this Service Bulletin are approved by: ANAC - Agência Nacional de Aviação Civil. This service bulletin was approved based on the airplane’s original Embraer delivery configuration or as modified by other Embraer-approved documents. G. ESTIMATED MANPOWER This estimate is for direct labor only, performed by experienced personnel, and does not include the time to plan, prepare, or inspect the work. It is assumed that all the tools, parts, and other means are promptly available when necessary. This estimate does not include the sealant, paint, or adhesive curing time. (1) APPLICABLE TO PART I – Access opening: 2.0 man-hours. – Modification: 5.0 man-hours. – Access closure: 2.0 man-hours. – Test: 0.5 man-hour. NOTE: This estimate of the manpower required does not include the sealant curing time. (2) APPLICABLE TO PART II – Access opening: Not applicable. – Modification: 2.0 man-hours. – Access closure: Not applicable.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 4 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 Embraer Copyright © 2011. All rights reserved.– Test: Not applicable. NOTE: This estimate of the manpower required does not include the sealant curing time. H. WEIGHT AND BALANCE (1) APPLICABLE TO PART I and II – Change in basic weight: None. – Change in basic moment: None. I. ELECTRICAL LOAD DATA None. J. SOFTWARE ACCOMPLISHMENT SUMMARY None. K. REFERENCES AMM 500/( ) Aircraft Maintenance Manual PART II - 20-00-00 - STANDARD PRACTICES-AIRFRAME.AMM 500/( ) Aircraft Maintenance Manual PART II - 27-36-01 - FLIGHT CONTROLS. SRM 500/( ) Structural Repair Manual Part II - 51-21-03, 51-22-01, and 51- 22-03 - STANDARD PRACTICES AND STRUCTURES - GENERAL. L. PUBLICATIONS AFFECTED AIPC 500/( ) Aircraft Illustrated Parts Catalog - 27-36-01 - FLIGHT CONTROLS.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 5 Embraer Copyright © 2011. All rights reserved.AMM 500/( ) Aircraft Maintenance Manual PART II - 27-36-01 - FLIGHT CONTROLS.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 6 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 Embraer Copyright © 2011. All rights reserved.2. MATERIAL INFORMATION A. MATERIAL - PRICE AND AVAILABILITY The AOA Sensors necessary for the accomplishment of this bulletin should be procured from Embraer as spare parts. See Item 2.C.(1)(a)

. B. INDUSTRY SUPPORT INFORMATION (1) WARRANTY COVERAGE (a) Parts The AOA Sensor PN C-100117-3 will be provided on an exchange basis, free of charge. (b) Labor 1 APPLICABLE TO PART I Embraer will compensate 9.5 hours for the SB incorporation if it is performed in an Embraer authorized service center. 2 APPLICABLE TO PART II Embraer will compensate 2.0 hours for the SB incorporation if it is performed in an Embraer authorized service center. (c) Expiration The terms expressed in the warranty coverage will be valid for 12 months after the SB issue date. C. MATERIAL NECESSARY FOR EACH AIRCRAFT The expendable or consumable materials presented in the AMM Tasks referred to in this bulletin can be necessary for its accomplishment. Examine the operator’s inventories to make sure all materials are available.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 7 Embraer Copyright © 2011. All rights reserved.(1) MATERIAL TO BE PROCURED (a) Parts The parts below should be ordered as spares from Embraer. Applicable to PAR T I - Material necessary for each aircraft. NEW PN DESCRIPTION OLD PN QTY DISP/ Notes C-100117-3 AOA Sensor C-100117-2 02 3 MS9021-043 O-Ring MS9021-043 02 7 NOTE: Send the removed AOA Sensor to Embraer, to the attention of the Warranty and Repair Department, at one of these addresses: Embraer (USA) 2250 Outer Loop Bldg#6 dock 701 Louisville, KY 40219 USA Phone: +1 502 961 4541 Facsimile: +1 502 961 4878 Embraer (France) Bât. Eddington Paris Nord 2 33 rue des Vanesses BP 58294 Villepinte 95958 Roissy CDG Cedex France Phone: (+33 1) 49 38 4400 Facsimile: (+33 1) 49 38 4401 Embraer (Brazil) Avenida Brigadeiro Faria Lima, 2170, Putim CEP 12227-901 – São José dos Campos São Paulo, Brasil Phone: (+55 12) 3927-1000 Facsimile: (+55 12) 3927 6600 Ext. 1448 (b) Consumable MaterialsHARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 8 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 Embraer Copyright © 2011. All rights reserved.The material below or equivalent, required for the accomplishment of this bulletin, should be procured from the operator’s inventories or from a local supplier. Applicable to PART I and II NEW PN DESCRIPTION OLD PN QTY DISP/ Notes
PR2050B1/2 MEP 09-083 - FastCuring Polythioether Sealant - AR 6

DISPOSITION: 3 = Replace part bearing OLD PN with part bearing NEW PN 6 = Apply as required 7 = Replace with part bearing same PNQUANTITY: AR = As Required
D. MATERIAL NECESSARY FOR EACH SPARE None. E. REIDENTIFIED PARTS
DESCRIPTION OLD PN NEW PN Notes COVER - AOA SENSOR 500-01702-401 500-01702-403 - COVER - AOA SENSOR 500-01702-402 500-01702-404 - F. TOOLING - PRICE AND AVAILABILITY The tooling presented below, required for the accomplishment of this bulletin, will be available from Embraer.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 9 Embraer Copyright © 2011. All rights reserved.ITEM PN DESCRIPTION QTY 500-01952-601-11C1 Template - AOA-Cover 01HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 10 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 Embraer Copyright © 2011. All rights reserved.3. ACCOMPLISHMENT INSTRUCTIONS The steps below outline the general accomplishment instructions. The detailed sequence is included in the respective figure, when necessary. A. This Service Bulletin is divided into two PARTS. REFERENCE APPLICATION TABLE SB PART APPLICABLE FIGURES

PART I Figure 1 , Figure 2 and Figure 3 PART II Figure 3 B. Make sure that the aircraft is safe for maintenance. Refer to AMM TASK 20-00-00-910- 801-A/200 - Aircraft Maintenance Safety Procedures. C. PART I: CHANGE OF ANGLE OF ATTACK (AOA) SENSOR FROM PN C-100117-2 TO PN C-100117-3 (1) Remove the AOA Sensor PN C-100117-2 as given in AMM TASK 27-36-01-000-801-A/400 - Angle-of-Attack Sensor - Removal. Refer to Figure 1

. NOTE: Send the removed AOA Sensor to Embraer, at one of the addresses given in 2.C. MATERIAL NECESSARY FOR EACH AIRCRAFT

. (2) Rework the AOA Cover as per instructions in Figure 2

. (3) Install the new AOA Sensor PN C-100117-3 as given in AMM TASK 27-36-01-400-801-A/400 - Angle of Attack Sensor - Installation, with its attachment parts saved during the removal procedure. Refer to Figure 1

. (4) Restore the aircraft to normal. (5) Enter the accomplishment of the PART I of this bulletin in the applicable documents.D. PART II: INSPECTION OF THE AOA SENSOR, AND SEALANT APPLYING - ADDITIONAL ACTION (1) Perform an inspection to the interface between the AOA covers and the AOA sensors, according to Figure 3 :HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 11 Embraer Copyright © 2011. All rights reserved.NOTE: These steps must be performed to Left-Hand (LH) and Right-Hand (RH) AOA sensor. (a) If the sealant is not missing, no corrective action is required. (b) If the sealant is missing, do the steps below according to Figure 3 : NOTE: These steps must be performed to LH and RH AOA sensor. 1 Protect the area around the interface between the AOA covers and the AOA sensors. 2 Clean around the interface between the AOA covers and the AOA sensors with Solvent for Manual Cleaning (MEP 13-073) Rhodiasolv E-23 . Refer to SRM PART 2 51-22-01/1 - SURFACE FINISHING AND PROTECTION - CLEANING. 3 Apply the aerodynamic Fast-Curing Polythioether Sealant (MEP 09-083) PR2050B1/2 on the interface between the AOA covers and the AOA sensors ( SRM PART 2 51-21-03/1 - AERODYNAMIC SEALING). NOTE: Make sure that the drain hole is clear of any residual sealant. 4 Restore the aircraft to normal. 5 Enter the accomplishment of the PART II of this bulletin in the applicable documents. E. Fill out the ′′ Service Bulletin Implementation and Evaluation ′′ form and click on ′′ Submit by Email ′′ button. To find the form, log in to the FlyEmbraer portal (http://www.flyembraer.com) and go to: ′′ Technical Publication > Technical Data > Service Bulletin > Front Matter > SB500 - SERVICE BULLETIN IMPLEMENTATION AND EVALUATION FORM ′′ . You can also fill out the attached form and send it by mail or e-mail to the addresses given in this form.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 12 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 Embraer Copyright © 2011. All rights reserved.

### A B



### B B

TYPICAL ZONES 223 224 

### A

AOA SENSOR PN C−100117−2 (REMOVE) PN C−100117−3 (INSTALL)

WASHER (4 POSITIONS) (REUSE)

SCREW (4 POSITIONS) (REUSE)

SCREW (4 POSITIONS) (REUSE)

AOA SENSOR COVER PN 500−01702−401 (LH) PN 500−01702−402 (RH) (REMOVE) PN 500−01702−403 (LH) PN 500−01702−404 (RH) (INSTALL) O−RING PN MS9021−043 (REPLACE)EM500ENSB270090A.DGNHARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 13 FIGURE 1 - ANGLE OF ATTACK (AOA) SENSOR (SHEET 01 OF 01)

Embraer Copyright © 2011. All rights reserved.1. Position and align the AOA cover to the base of the template. 2. Attach the AOA cover between the base of the template and the upper mask. NOTE: Identify the AOA cover side and the upper mask flight direction. 3. Drill the hole observing the dimension given in the drawing.4. Apply a coat of Chemical Compound for Conversion Coating on Aluminum (MIL-DTL81706) Alodine 1200 to the reworked areas ( SRM PART 2 51-22-03/1 - SURFACE FINISHING AND PROTECTION - ALODINE APPLICATION). 5. Reidentify the AOA cover according to 2.E. REIDENTIFIED PARTS

.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 14 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 FIGURE 2 - ANGLE OF ATTACK (AOA) COVER - REWORK (SHEET 01 OF 02)

Embraer Copyright © 2011. All rights reserved.

### A



### A B−B BASE

FLIGHT DIRECTION

UPPER MASK 125

3 4



### B B 01

01 ALODINE 1200 AOA COVER (REF.)

AOA COVER (REF.)EM500ENSB270091B.DGNHARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 SB No.: 500-27-0006 PAGE: 15 FIGURE 2 - ANGLE OF ATTACK (AOA) COVER - REWORK (SHEET 02 OF 02)

Embraer Copyright © 2011. All rights reserved.EM500ENSB270163A.DGN

SEALANT PR2050B1/2 

### C TYPICAL 01 02 03 AOA SENSOR (REF.) AOA COVER (REF.) 

### A B B

ZONES

223 224 

### A

01 02

03

DO NOT APPLY SEALANT BETWEEN MOVABLE PARTS DO NOT APPLY SEALANT ON DRAIN HOLEHARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. TM 

# SERVICE BULLETIN

SB No.: 500-27-0006 PAGE: 16 DATE: 02/Sep/2010 REVISION No.: 02 - 14/Jan/2011 FIGUR E 3 - INSPECTION AND APPLICATION OF SEALANT TO THE AOA COVER (SHEET 01 OF 01)

Embraer Copyright © 2011. All rights reserved.HARD COPY IS UNCONTROLLED. ONCE PRINTED, THIS PAGE MUST NOT BE RETAINED FOR REFERENCE. 

### SERVICE BULLETIN IMPLEMENTATION AND EVALUATION FORM The purpose of this form is to collect data that will be used to improve the quality of our Service Bulletins and Reliability Program. EMBRAER - Empresa Brasileira de Aeronáutica S.A. Phenom Maintenance Support Av. Brig. Faria Lima, 2170 São José dos Campos - SP CEP: 12227-901 - PO Box: 36/2 BRASIL Fax: ++ 55 12 3927-2619 e-mail: phenom.reliability@embraer.com.br SB Number/Revision: SB Title: SB Implementation Report Aircraft Serial Number or Registration Number: Incorporation Date: Aircraft Flight Hours: Aircraft Landings:

SB Evaluation (Check applicable boxes below and use the space as required to provide any additional information) Estimated Manpower: [ ] OK [ ] NOT OK Material & Kits: [ ] OK [ ] NOT OK Accomplishment Instructions: [ ] OK [ ] NOT OK Figures: [ ] OK [ ] NOT OK SB General Evaluation: [ ] OK [ ] NOT OK Comments: (Bulletin quality, difficulties found at the time of incorporation, suggested improvements, other)

Company/ Service Center: E-mail: Phone:
Address: Form filled by: Work Order:

Embraer Copyright © 2011. All rights reserved.