### Swanson , Bria n (OST) X)^-Ci<ir^')Anc)-ui.'L ^ From : Devany , Denni s (OST ) ...,-,_, _ Sent : Thursday , Januar y19 , 201 2 6:0 7 A M ViM.iciJlU r To : Syed , Mohsi n (OST) ; Swanson , Bria n (OST ) iSrOilAliC N Subject : FW : Answe rt o Pacifi c Wings'Petitio n fo rReconsideration

. ^;T OFERATiOK ' y-x i JA; : 2 " P h 2 S
From : LeAnn a Dixo n [mailto:lbdixon65(aqmail.com 1 Sent : Wednesday , January18 , 201 2 9:3 6 P M To : Devany , Denni s (OST) ; EA S (OST ) Subject : Answe rt o Pacifi c Wings ' Petitio n fo rReconsideration

. Th e followin g i s i n regar dt o Pacifi c Wings ' petitio n for reconsideratio n o f

th e awar do f th e Essentia l Ai r

Servic e subsid y t o Makan i Kai , citin g deficiencie s i n th e awar dprocess . I arrive do n th e peninsul amid-August an dmak e barel y $30,00 0 pe r year . I coul dneve r hav e afforde dnearl y $50 0 roun dtri p for a n 8-minut e flight

topsid e which , i n my opinion , i s criminal
. An ddu e t o severa l medica l issues , hikin g topsid e wa s (an dstil l is ) a dauntin g tas k

for me . Whil e Pacifi c Wing s wa s th e carrie r for th e Kalaupap apeninsul a (August-Decembe r

2011) , I mad e zer o flight s an donl y hike dth e trai l on e time
. Nearl y everyon e livin g dow n her e woul dhik e th e trail , i f the y ar e able , ove r

payin g th e exorbitan t price s bein g charge db y Pacifi c Wings
. I amTHANKFU L tha t Makan i Kai wa s awarde dth e EAS
. I amno w abl e t o ge t t o Honolul u for

my medica l appointment s an dd o no t

hav e t o worr y abou t

bankruptin g mysel f

for airfare
. Thi s i s especiall y importan t for m e sinc e I wa s recentl y diagnose dwith cance r an dwil l b e flyin g ther e often
. I wa s very worrie dtha t I woul dhav e t o hik e topsid e an dcatc h afligh t fro m Ho'olehu aevery tim e I neede dt o go . It i s arelie f t o kno w tha t

no w I can easil y fly fro m my hom e an dback
. I hav e bee n bac k

o n th e peninsul afor

littl e ove r

awee k no w after

bein g out

for surgery . Th e mos t strikin g thin g tha t

I hav e notice dsinc e I'v e com e bac k i s tha t th e tou r bu s i s no w nearl y full instea do f nearl y empt y whe n I se e i t g o by
. I d o no t

kno w th e breakdown , but

I canno t hel p bu t thin k that Makan i Kai' s affordabl e airfar e i s a t leas t partiall y responsibl e for

this
. I suspect , therefore , that Pacifi c Wings ' clai mtha t ridershi p ha s NO T bee n affecte db y thei r pricin g i s no t

completel y accurat e - if

no t a n outrigh t

lie
. I rea di n th e origina l awar dthat on e o f Pacifi c Wing s claim s wa s that ther e wer e n o complaint s agains t

them
. Interesting
. I don' t kno w abou t

"official complaints " but , whe n the y wer e th e onl y carrier , an y tim e thei r nam e cam e u p i n conversatio n aroun dher e ther e wa s certainl y nothin g BU T complaint s abou t the m- primaril y fo r

thei r pricing , but

als o for takin g away th e ram p use db y th e patients
. Really ?It seem s a s thoug h Pacifi c Wing s i s citin g deficiencie s i n th e awar dproces s mor e tha n anything, however
. I hav e hear dthat the y wer e lat e i n filin g thei r petition
. I

f thi s i s true , thei r appea l shoul db e throw n out o n tha t alon e - i f on e want s t o cit e followin g th e rule s o f th e proces s a s th e failure , it shoul dappl y i n bot h directions
. Th e peopl e o f

Kalaupap aar e excite dabou t th e change
. I

t ha s reall y revitalize dou r community
. Ther e i s als o peac e o f min dknowin g that

w e ar e abl e t o ge t

out mor e easily , mor e often , an dmor e affordabl y tha n ou r previou s optio n allowed
. Thi s als o means tha t mor e peopl e wil l b e abl e t o visi t thi s very , ver y specia l plac e an dlea mabou t it s history
. Makan i Ka

i ha s bee n very receptiv e t o ou r need s i n makin g thei r

schedule , allowin g u s t o b e abl e t o ge t

t o an dfro mwor

k an dto/fro mHonolulu
. Pleas e don' t rewar dPacifi c Wings ' bullyin g behavio r b y takin g thi s ne w lifelin e away fro mus .
LeAnn aLang , P O Bo x 29 , Kalaupapa , H I 9674 2 lbdixon6 5 @ gmail.co m